ISS (Intelligent Security Systems), a global provider of video intelligence and data awareness solutions, announced that industry veterans Dennis Connor and Jason Lloyd have joined the company as its new Director of Program Management NA and Regional Business Manager for the Midwest respectively.
Dennis Connor's responsibilities
Connor, who most recently served as Program/Project Manager for CX (customer experience) Initiatives at ADT, will spearhead the development of new end-user and partner deployment methodologies for ISS.
He will simultaneously work with the company’s sales, engineering, manufacturing, and R&D teams to create and foster other customer engagement programs.
Work experience
Connor has an extensive background in similar initiatives throughout his time in the security industry, beginning in the early 2000s as Program Manager, Returns and Repairs Operations, at Tyco International.
He would go on to work at the company in various leadership positions for the next 14 years, overseeing its transition from a Bermuda-domiciled organization with a U.S. headquarters in New Jersey to being a Swiss-based company.
AI-powered video analytics
ISS is in a tremendous position to take advantage of the third wave of video surveillance innovation"
“As the preeminent developer of AI-powered video analytics globally, ISS is in a tremendous position to take advantage of the third wave of video surveillance innovation the industry currently finds itself in,” said Connor.
“I have a lot of operational experience to bring to the table and ISS, in a sense, represents just a larger version of what I have gone through in the past establishing program management initiatives at other firms.”
Jason Lloyd's responsibilities
Lloyd, who most recently served as Regional Sales Manager at Vicon, will be responsible for driving the sales and business development efforts for ISS across the Midwest.
Prior to Vicon, Lloyd headed up a low-voltage division at ADT for just over a decade.
High-trust video intelligence solutions
My goal is to exceed customer expectations and demonstrate how they can leverage our neural network technology"
“Being laser-focused on customer service and providing high-trust video intelligence solutions that are solving actual security and business challenges today was one of the factors that most appealed to me about ISS,” said Lloyd.
“My goal is to exceed customer expectations and demonstrate how they can leverage our industry-pioneering neural network technology to keep their businesses safe.”
Matt comments
“ISS is experiencing incredible growth, not only in North America, but globally, and bringing in experienced team members will be critical to our continued growth,” explained Matt Powell, Managing Director for North America at ISS.
“With Jason, we gain a well-respected face, and voice of our partners, in the Midwest. And in Dennis, we gain an experienced program manager who will ensure that we speak the language of success to our integration partners and customers alike."
Integration in the value chain
The experience of both Jason and Dennis shows that we are dedicated to a new approach to the North American market"
"Solution creators must strive to do a better job of speaking ‘integration’ to our integrators, pulling them into the value chain instead of pushing them out."
"That begins with the relationships we build and our value propositions to our partners and customers. The experience of both Jason and Dennis show that we are dedicated to a new approach to the North American market and continued growth of ISS.”
Education
Connor, who has a degree in industrial engineering from Virginia Polytechnic Institute and State University and is also Six Sigma/Lean DMAIC Master Black Belt and Scrum Master certified, resides in Orlando.
Lloyd, PSP, PMP, who is based in Chicago and holds Lenel Master and Genetec certifications.
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