Network cameras

Johnson Controls, a global pioneer in thermal management, mission-critical building systems, energy efficiency, and decarbonisation, is returning to exhibit at Global Security Exchange (GSX) 2026 in Atlanta from Sept. 14-16. At Booth 1633, Johnson Controls will showcase new innovations and Managed Services designed to help organizations improve visibility across facilities, accelerate incident response, strengthen operational resilience and maintain continuity across increasingly connected and mission-critical environments. GSX 2026 takes place against a backdrop of digital transformation reshaping enterprise security and increasing pressure on teams to do more with limited resources. Nearly 50% of physical security teams identify AI as a key priority and 43% of organizations plan to target hybrid security architectures. Strengthening security operations To help organizations strengthen security operations and improve resilience, Johnson Controls will spotlight: exacqVision 26.2 to help security teams identify events faster, improve situational awareness and make more informed decisions through AI-driven insights Software House C•CURE IQ 3.20 to streamline security operations through enhanced workflows, insights and deployment flexibility Managed Services to augment security teams with centralized expertise, continuous monitoring and operational support Proactive Video Solutions to improve situational awareness while supporting safety, compliance and operational objectives Video management system "As physical security, building systems and digital technologies become increasingly connected, organizations need greater visibility and control across their operations," said Al Young, vice president & general manager, Security, Americas, Johnson Controls. "We are focused on delivering innovations and managed services that help customers respond faster, improve operational resilience and protect the people, facilities and critical assets they depend on every day." The newest iteration of video management system for commercial buildings, exacqVision 26.2 strengthens security intelligence and operational awareness while making AI-driven insights easier for teams to access and act upon. The update delivers a redesigned web client, providing dashboard-level insights across camera fleets, helping teams to quickly identify events, monitor facilities, and respond more effectively. Smart building requirements GSX will mark the release of Software House C•CURE IQ 3.20, an update to the modern web-based security platform that combines video management, incident response, reporting, and analytics into a single experience. This update enables custom insights based on end-user needs, creating prioritised, spatially aware, actionable insights tailored to security and smart building requirements. The update also provides the flexibility to deploy C•CURE IQ Video as an entirely standalone solution. This simplifies deployment and helps security teams investigate incidents faster, reduce operational complexity and make more informed decisions from a unified view of security operations. The company will demonstrate additional solutions at GSX 2026, including: KTES2, a next-generation smart video intercom solution to modernise tenant, visitor, and property access while leveraging the proven security of the Kantech EntraPass platform. C•CURE IQ Mobile App & C•CURE Cloud, new capabilities within the C•CURE IQ platform to enhance accessibility through a mobile interface and build cloud scalability.  Illustra Multisensor Cameras, introducing three new Panoramic Camera, Multisensor Fixed, and 360 Varifocal solutions. The KT-40 Anniversary Kit, a special kit exclusively available at GSX to commemorate the 40th anniversary of the Kantech solution suite that packages controllers, readers, and credentials capabilities. Day-to-day security operations C•CURE IQ 3.20 is now available, while exacqVision 26.2 will be available later in 2026. Beyond its latest software and security platform advancements, Johnson Controls will also demonstrate service offerings that help organizations strengthen day-to-day security operations. Through Managed Services, organizations can access centralized monitoring, security expertise and operational support through a dedicated security operations centre. The offering helps customers maintain continuous coverage, improve incident response and focus internal resources on higher-value priorities. Johnson Controls will also display Proactive Video Solutions, which combine intelligent analytics with expert monitoring to help organizations identify potential risks earlier, improve situational awareness and support safer, more resilient operations across their facilities. To learn more about the latest in Johnson Controls security solutions and Managed Services suite, stop by booth 1633 at GSX 2026.

Genetec Inc., the global pioneer in enterprise physical security software, releases guidance to help physical security leaders assess how technology providers design, maintain, and support connected products as the EU Cyber Resilience Act (CRA) raises cybersecurity expectations across the product lifecycle. The CRA establishes cybersecurity requirements for products with digital elements sold in the European Union. It places greater emphasis on secure product development, vulnerability management, cybersecurity transparency, and ongoing product support throughout the product lifecycle. While the legislation primarily applies to manufacturers, the regulation will also affect the organizations that distribute, install, procure, and operate connected devices. Evaluating technology providers "The Cyber Resilience Act reinforces many of the secure-by-design and lifecycle management principles that Genetec has been advocating for years," said Mathieu Chevalier, Principal Security Architect at Genetec Inc. "By raising expectations for product security and transparency, the CRA regulations give buyers a clear basis for evaluating technology providers and the long-term cyber resilience of their products." With the CRA's vulnerability-reporting obligations coming into force on 11 September, organizations will increasingly rely on technology providers to meet new cybersecurity and vulnerability-handling requirements. To help evaluate vendor readiness, Genetec encourages organizations to ask prospective technology providers five key questions: Vulnerability-handling requirements How long will the product receive security updates and support? - The CRA reinforces the importance of maintaining product security throughout its lifecycle. Security leaders should understand how long the provider will deliver updates, how it will address vulnerabilities, and what support it will offer when products reach end-of-life. The CRA regulations require manufacturers to provide security updates and vulnerability handling for at least five years, making long-term support an important consideration when evaluating products. Was cybersecurity built into the product from the beginning? - The principles of Secured by Design and Secure by Default are central to the CRA. Ask the provider to explain how it incorporates cybersecurity into product design, development, testing, and the product’s ongoing lifecycle. Vulnerability management program How does the provider identify, disclose, and address vulnerabilities? – No software is immune to vulnerabilities. How a provider responds is a strong indicator of its commitment to cybersecurity. Look for an established vulnerability management program that includes regular security testing, a coordinated vulnerability disclosure policy, risk-based remediation without undue delay, secure delivery of security updates, and clear advisories about fixed vulnerabilities. Is the provider transparent about its own cybersecurity practices? - Cybersecurity is a shared responsibility. Responsible providers explain how they develop, test, and maintain their products and give customers and integrators clear guidance for secure deployment. Ask how the provider regularly tests and reviews product security, communicates vulnerabilities and security updates, and provides system-hardening guidance. Providing system-hardening guidance How will the provider support your long-term cyber resilience? - Product cybersecurity does not end at installation. Working with trusted technology partners is critical. Organizations should evaluate how the provider determines and communicates the product’s support period, handles vulnerabilities, delivers security updates, supports secure operation, and manages the product’s end of life. They should also ask what evidence the provider can supply to demonstrate that the product meets applicable cybersecurity requirements throughout its lifecycle. Connected physical security systems "Organizations best positioned to manage future cyber threats treat cybersecurity as an ongoing partnership, not a one-time procurement decision," concluded Chevalier. "The CRA helps reinforce that approach by setting common expectations for transparency, disciplined vulnerability management, and long-term product support, benefiting manufacturers, integrators and the organizations that depend on connected physical security systems." For more than 25 years, Genetec has applied cyber secure development practices to its physical security technology. It builds solutions based on open architecture and designs them with cybersecurity at the core, incorporating encryption, identity and access management, continuous monitoring, vulnerability management, and guidance that helps customers maintain resilient systems over time.

As cloud and managed service providers race to deliver backup-as-a-service (BaaS) at scale, a critical operational challenge has emerged: managing tens to hundreds of individual object storage deployments spread across customer sites, each requiring monitoring, maintenance, and billing reconciliation. Scality, a pioneer in data infrastructure software for AI-era storage at scale, today announced general availability of Scality Maestro, a fleet management platform purpose-built for service providers operating large numbers of Scality ARTESCA object storage deployments on behalf of their customers. Managing single deployment Managing distributed object storage infrastructure at scale is fundamentally different from managing a single deployment. Service providers need a single pane of glass to monitor health, push firmware and software updates, track capacity utilization across all customer sites, and do so without requiring VPN tunnels into every customer environment. As BaaS offerings grow from dozens to hundreds of sites, this operational gap becomes a hard constraint on scalability. Co-developed with cloud and service provider partners (SCSP), Scality Maestro is now in production use across customer deployments and provides service providers with: Centralized health monitoring and alerting across the entire Scality ARTESCA fleet End-to-end management down to the hardware layer, including ARTESCA software upgrades and server firmware updates Aggregated capacity utilization data across all customer deployments, enabling automated pay-as-you-go billing Out-of-band connectivity architecture that eliminates VPN requirements, as all traffic flows from ARTESCA to Maestro, never the reverse Support for enterprises managing ARTESCA across branch offices or distributed edge locations Data protection architecture "We manage multiple Scality ARTESCA deployments across our key customer sites in the UK and Ireland as part of our backup-as-a-service offering, and until Maestro, every one of them was independently managed - separate logins, VPN tunnels, manual update cycles, and monthly capacity reports assembled by hand. Instead, Maestro gives us a single view of the entire fleet. Software updates that consume hours of staff time can now be monitored centrally, and we can grow the fleet without adding operational headcount. We can already foresee a significant difference in running our service," said Dominic McLouglin, CEO Autodata. While Maestro was designed primarily for the SCSP and MSP market, the platform is equally well suited to enterprise organizations running ARTESCA across multiple locations, whether at the edge, in branch offices, or as part of a distributed data protection architecture. Operational inflection point Once deployments expand beyond a handful of sites, organizations reach an operational inflection point: tools that work well for a single site cannot efficiently manage tens or hundreds. Maestro provides the centralized management needed to operate at that scale. “Service providers building BaaS businesses on Scality ARTESCA are managing infrastructure at a scale that demands enterprise-grade operational tooling. Maestro was built with our SCSP partners to solve the real operational problems they face every day with centralized visibility, automated management, and the billing infrastructure to run a sustainable managed service. The fact that it requires no VPN and no network reconfiguration on the customer side was a hard requirement from day one,” said Thomas Danan, Sr. Product Director, Scality. Scality Maestro 1.1 is generally available and supports all Scality ARTESCA deployments running version 4.0.3 or later. It is currently available as an on-premises deployment, with a SaaS delivery model planned for future release. For Scality service providers, full documentation is available at documentation.scality.com.

barox Kommunikation AG has announced a new partnership with QR Tech Solutions, a value-added technology distributor serving the UAE and wider MENA region. The agreement will give systems integrators and end users in the region enhanced access to barox’s high-performance Ethernet PoE switches and media converters, and built-in integration tools for professional video security applications. Part of the MultiPower International Group (MPI), QR Tech Solutions is based in the UAE and traces its origins to a UK business founded more than 40 years ago. The company provides information and security systems for sectors including cement, oil and gas, retail, education, healthcare, hospitality, industrial operations and critical infrastructure. Cutting-edge information As a value-added distribution partner, QR Tech Solutions supports product procurement, specification, testing and commissioning. Working with selected integrator partners, the company operates from offices in the UAE, Iraq and Oman, while also covering other MENA countries. Specializing in four core solutions, QR Tech Solutions has built an acknowledged reputation across MENA for providing turn-key component solutions. Their cutting-edge information and security system designs deliver advanced security surveillance, access control, master clock time servers, PA, and bell systems, for industry applications including people and asset protection, nurse call, time & attendance, and HR data management. Also specialized in Lidar solutions for may applications. Advanced security surveillance QR Tech Solutions’ partnership with Milestone expands the opportunities for high-performance integration and control across the region via barox integration. Through the barox Milestone plug-in, system designs can easily connect with barox switches, simplifying integration and strengthening overall system performance. This functionality enables integrators to harness barox’s Ethernet switch capability and advanced Device Management System (DMS) network monitoring tool, to enhance VMS/PSIM operability and control. With barox now a key partner to QR Tech Solutions, the collaboration is set to support powerful video and network system solutions, bringing a new dimension of video and systems control to the MENA region. Data management solutions “QR Tech Solutions is trusted to connect international technology partners with clients across the MENA region, delivering dependable security and data management solutions that support progress and development,” said Quieta Raouf, MD of QR Tech Solutions. “We are therefore delighted to partner with barox, a leading provider of high-performance Ethernet switches, PoE products and media converters.” “Before entering into the partnership agreement, our in-house testing team closely evaluated the barox switch range. The results showed that the barox Device Management System offers a highly useful topological view of the network, helping users connect and configure multiple devices, monitor device health, control PoE power to each device and disable individual ports when required.” Advanced integration capability “We also found that connectivity to Milestone XProtect was straightforward, with simple plug-and-play integration. It is one of the easiest solutions of its kind that we have seen. We concluded that barox product quality, performance and support make their range a strong fit for our integrator partners and customers. That is important to us, because we aim to work with best-in-class technology partners to build strong, reliable solutions.” Sara Fisher, Head of Sales at barox enthused: “We are delighted to partner with QR Tech Solutions and together deliver barox’s benefits of advanced switch functionality and performance, simple device integration and product quality for our UAE customers.” “For systems integrators, the capability to specify barox and Milestone as a combined solution is a ‘game changing’ proposition, opening up a new world of powerful barox switch and network management via the Milestone plug-in monitoring tool. MENA integrator and end user customers will now be able to reap real value and cost saving benefits. This advanced integration capability sets barox apart from other switch manufacturers - as is to be expected from an international brand.”

Genetec Inc., the pioneer in enterprise physical security software, announces its empower360 roadshow will return to the United Arab Emirates. Taking place in Abu Dhabi on September 16, the partner-focused events will bring together physical security professionals and technology experts to explore how data-driven strategies, operational intelligence and emerging technologies are transforming the future of physical security. Held under the theme ‘Advancing Security Through Intelligence and Innovation,’ this year’s roadshow comes as organizations increasingly move beyond standalone systems and look for more connected approaches to strengthen physical security while supporting wider operational objectives. Wider operational objectives According to the Genetec 2026 State of Physical Security Report, 71% of respondents are already using unified or integrated video surveillance and access control systems. The report also found that 60% of channel respondents identified integrating systems with new technologies as the primary motivation for customers replacing legacy systems. Across the Middle East, continued investment in digital infrastructure, smart developments and large-scale transformation initiatives is also changing the role physical security plays within organizations. Smarter physical security operations Sessions at empower360 will explore how organizations can advance their physical security strategies through smarter physical security operations, developments in access control, operational intelligence, and practical approaches to infrastructure modernisation. Attendees can meet Genetec experts, experience technology demonstrations, and exchange insights with industry peers and partners. “Across the Middle East, organizations are investing in infrastructure and digital transformation, and physical security must evolve with them,” said Firas Jadalla, Regional Director, META at Genetec Inc. “Connected systems are only part of the challenge. Organizations also need operational insight, resilience, and control to manage increasingly complex environments. empower360 brings our partner community together to explore practical ways innovation can help organizations support the next phase of physical security.”

From AI-powered hazard detection and connected factories to fire prevention, smart buildings, and robot demonstrations, Secutech Vietnam 2026 opens today in Hanoi with a focus on technologies that help protect, manage, and operate urban environments and production facilities more effectively. Taking place from 9 – 12 September 2026 at the Friendship Cultural Palace alongside Fire & Safety Vietnam and SMABuilding, the 19th edition will host 480 exhibiting brands from 16 countries and regions across 13,000 sqm of exhibition space. Representing Bulgaria, China, Germany, Hong Kong, India, Japan, Korea, Malaysia, Singapore, Spain, Switzerland, Taiwan, Türkiye, the UAE, the US, and Vietnam, exhibitors will present solutions spanning safety, security, emergency response, industrial automation, ICT infrastructure, and smart building technologies. Digital facility management Commenting on the fair, Ms Regina Tsai, General Manager of Messe Frankfurt (HK) Ltd – Taiwan Branch, said: “This year’s edition reflects how safety and security needs are becoming more closely connected with digital transformation, facility management, and industrial modernisation. Across factories, commercial buildings, public facilities and infrastructure projects, end users are looking for solutions that can improve risk prevention, response efficiency, and daily operations at the same time. By bringing these different technology fields together, Secutech Vietnam gives visitors a clearer view of how systems can be planned and applied in real project settings. It also helps suppliers present their solutions in a way that matches the practical needs of Vietnam’s fast-developing market.” This year’s exhibition will feature a broad mix of international and local suppliers across video surveillance, AI analytics, access control, intrusion detection, network transmission, fire protection, hazard detection, voice evacuation, testing and certification, and digital facility management. Mobile facility management Featured brands include Ajax Systems, AMG Systems, Dahua Wisualarm, Dräger, Hanwha Vision, Hikvision, NAFFCO, Network Optix, Nittan, Securiton, Sony, TOA, TVT, UL and VdS. Software and AI solution providers such as Advancis, Bien Ba, Certis, CSA International, emCT, HTI Group, JAON Inc, Sunggeon Engineering and Ventionex Innovations will also present applications covering hazardous zone monitoring, C2 platforms, identity management, system integration, VMS, AI orchestration, forensic video analytics, construction safety, IoT monitoring and mobile facility management. International participation will be further supported by country and regional showcases, including the Japan Pavilion and Korea Pavilion, which will present fire safety, inspection, emergency response, rescue, PPE and smart safety technologies. Together with specialist exhibitors and certification bodies, these showcases will help visitors compare solutions for local project requirements and safety standards. Supporting digital transformation The 2026 fringe program will place practical application at the forefront, with forums, workshops, and product presentations covering AI and software, factory automation, hands-on sessions for installers, fire prevention, emergency response, and live technology displays. Key highlights include: AI & Software for Intelligent Industries: Accelerating Vietnam’s Digital Transformation - This business-focused forum will examine how AI, software, cloud, networking, IoT, and intelligent platforms are supporting digital transformation across industrial facilities, commercial buildings and smart cities. The sessions will connect technology providers with end users through discussions on video intelligence, AI data infrastructure, hazard detection, intelligent manufacturing, IT network optimization, and smart city platforms. SPS Stage Vietnam – Building the Next-Generation Factory: AI, Robotics and Connected Industrial Automation - Co-organized by the Ho Chi Minh City Automation Association, this forum will focus on how AI, robotics, industrial automation, and connected factory technologies are transforming Vietnam’s manufacturing sector. Topics will include AI and robotics in modern manufacturing, the transition from industrial automation to smart manufacturing, and the development of connected factory ecosystems. Tech Stage - Exhibitors will present their latest products, technologies, and solutions through product presentations and live showcases. The platform will give distributors, system integrators, installers, consultants, engineers, project owners, and end users a closer look at new applications across security, fire safety, smart building, AI, and IoT technologies. Industry Installer Workshop - Focused on practical learning, the workshop hosted by Nhà An Toàn will offer product knowledge and skills-based training for installers and industry professionals. Sessions will cover AI-powered video surveillance, intelligent object search, AI-managed switch solutions, fire alarm systems, and robot applications for Vietnamese enterprises, helping participants apply new knowledge in installation and project environments. Fire seminar organized by the Fire Association - Industry representatives will examine the development of Vietnam’s fire prevention, firefighting, rescue, and emergency response sector, with attention to its role in public safety, national security, and social order. The seminar will also consider how fire safety capabilities can support the continued growth of the wider safety and security industries. Dialog with enterprises and business associations on fire prevention and firefighting - This session will address implementation challenges, regulatory requirements, and emergency preparedness, while encouraging closer public-private communication on improving safety practices across workplaces and facilities. AI & Robotic Display Demo Time - Live demonstrations will give visitors a closer look at intelligent machines, automation equipment, and AI-enabled tools in operation. The area is intended to reveal how these technologies can support tasks such as monitoring, inspection, response, and facility management, while allowing direct exchange with solution providers.

The biggest return on investment from an AI-enabled camera might have nothing to do with security. Organizations are increasingly discovering that the same cameras installed to protect people and property can also improve safety, streamline operations, automate routine workflows, and generate valuable business intelligence. Security remains the primary mission, but it is increasingly only the first customer for the intelligence these systems produce. AI-enabled cameras are rapidly becoming distributed IoT sensors that continuously observe, interpret, and describe their surroundings. Instead of simply producing video, they generate rich metadata about people, vehicles, objects, movement, and activities. That information has value far beyond surveillance. As organizations look for better ways to improve efficiency, reduce costs, enhance safety, and automate routine operations, they are discovering that the same camera installed to monitor a doorway or parking lot may also become one of the most valuable operational sensors on the network. From video to metadata For years, higher resolution dominated the conversation around video technology For years, higher resolution dominated the conversation around video technology. More pixels promised better evidence and clearer images. While image quality remains important, AI has fundamentally changed where the real value lies. Modern edge AI processes video directly inside the camera, identifying people, vehicles, objects, behaviours, and countless other attributes as events unfold. Instead of transmitting every frame for centralized analysis, the device generates lightweight metadata that describes what it sees. That metadata can be searched, filtered, shared, and consumed by other applications without requiring operators to review hours of video footage. This fundamentally changes the role of the camera. Rather than acting as a passive recorder, it becomes an intelligent sensor that continuously feeds structured information into operational workflows. Once organizations begin thinking in terms of metadata instead of video, entirely new applications emerge. Movement of critical equipment The security department may have purchased the camera, but it is increasingly supporting decisions made by operations, facilities, safety, transportation, and executive leadership. In healthcare, cameras can do far more than document incidents. AI applications can detect when someone has fallen, help staff locate misplaced wheelchairs, count ambulances arriving at emergency departments, or monitor the movement of critical equipment throughout a facility. These capabilities improve patient care while reducing the time staff spend searching for resources. AI-enabled cameras As an IoT sensor, the camera has become a shared resource across multiple departments Logistics organizations are seeing similar benefits. AI-enabled cameras can monitor for compliance issues, automate gate operations using license plate recognition, validate vehicle movements, and track pallet or trailer activity throughout a distribution center. Security remains important, but the same infrastructure also improves throughput, reduces manual processes, and provides operational visibility across the facility. Barnet Council in the United Kingdom initially modernised its video infrastructure to improve safety and security. Today, the same cameras generate people and vehicle counts that support planning decisions for parks, transportation, libraries, festivals, and other public spaces. Rather than serving only security personnel, the system supplies operational data that helps city planners make better infrastructure and investment decisions. As an IoT sensor, the camera has become a shared resource across multiple departments. Metadata is only valuable when it drives action Collecting more information just because it’s possible is not the objective. Organizations are already overwhelmed with data. The real opportunity lies in intelligent automation. The greatest operational value comes when AI-generated metadata automatically triggers meaningful workflows rather than simply identifying people or vehicles. When a person enters a restricted area after hours, a PTZ camera can automatically focus on the activity while lighting activates to deter loitering. Security personnel receive alerts only if the individual remains in the area. License plate recognition AI handles repetitive operational tasks while people remain responsible for judgment and response When a worker collapses inside a manufacturing facility, safety personnel are immediately notified while responders receive precise location information. At a logistics gate, license plate recognition can validate vehicle credentials, update operational systems, and document the transaction automatically. In each example, AI handles repetitive operational tasks while people remain responsible for judgment and response. This transition from detection to intelligent automation may ultimately deliver greater value because it focuses on outcomes rather than observations. The business case is getting stronger Perhaps the most significant consequence of this evolution is organizational rather than technical. Historically, video projects were often justified solely through security budgets. Return on investment depended largely on reducing theft, improving investigations, or strengthening compliance. Today, the value proposition reaches far beyond the security department. Facilities managers use camera data to understand occupancy and space utilization, operations teams streamline workflows, safety officers monitor hazardous activities, transportation managers optimize vehicle movement, and executives gain measurable operational metrics that support planning and resource allocation. The same camera infrastructure can now deliver value to multiple departments, making investment decisions easier to justify while improving long-term utilization of existing assets. Open ecosystems will determine who benefits most Metadata creates the greatest value when it flows freely between systems As cameras become operational sensors, another requirement becomes increasingly important: openness. Metadata creates the greatest value when it flows freely between systems. An AI-enabled camera may generate valuable operational information, but that information becomes significantly more useful when it integrates with video management systems, access control, public safety platforms, business intelligence software, facility management applications, or other third-party operational systems. Organizations want the flexibility to add new AI applications as needs evolve without replacing existing hardware. Developers benefit from standardized platforms that allow applications to run consistently across different environments, while integrators need the freedom to build solutions that reflect each customer's unique operational requirements rather than forcing every deployment into the same proprietary framework. Open architectures make that possible. Looking beyond security AI is expanding the role of the camera far beyond traditional security. Organizations are increasingly treating AI-enabled cameras as operational infrastructure that improves safety, streamlines workflows, and supports better decision-making across the enterprise. Every day, AI-enabled cameras observe facilities, generate metadata, automate workflows, and provide actionable information that helps organizations make faster, better decisions. Security remains the foundation, but the same intelligence now supports business operations, public safety, healthcare, logistics, transportation, and smart city initiatives. Organizations that recognize this shift early will find that one of the richest sources of operational intelligence is already installed throughout their facilities. They simply need to start thinking beyond security.

In logistics hubs, production facilities and distribution centers, the access control system is invisible—until it isn't. For decades, the 125 kHz card has been the workhorse of industrial credentialing: inexpensive, reliable and universally understood. It does exactly what it has always done. That consistency has served many organizations well, even as security needs and credential From authentication to smart buildings, gain expert insights about unified access. The same card technology that opened the warehouse gate in 2005 is opening it today. And while operations teams have upgraded conveyors, ERP systems and warehouse management platforms, the front door has often remained on technology selected for an earlier era. Major operational event Why? It is rarely about a lack of awareness. More often, organizations are balancing cost, time and operational risk. In a facility that never stops, a full systemwide upgrade can feel less like a routine project and more like a major operational event. The path forward is continuous modernisation: deploying an agile access layer that adapts to new security requirements and credential technologies over time, rather than replacing everything at once. Universal reader technology makes that possible, without the “Big Bang” shutdown. Why legacy systems can benefit from modernisation The 125 kHz card (also named proximity, prox or low-frequency) helped set a practical standard for convenience and broad compatibility, but many organizations are now evaluating where its security model can be improved by newer options: Increased cryptographic protection. Traditional low-frequency credentials transmit a fixed identifier, which can make them harder to align with today’s expectations for encrypted and dynamic authentication. Increased credential validation. Traditional proximity systems do not provide the kind of mutual authentication or challenge‑response mechanisms that are increasingly common in newer credential platforms. Better protection from duplication/cloning. Because the credential model is comparatively simple, 125 kHz cards present fewer barriers to duplication or cloning than modern encrypted credentials which are inherently designed to better distinguish authorized users from copied identifies. An opportunity to secure the full path. Many legacy deployments also rely on Wiegand communication between reader and controller, creating a strong case for modernisation to encrypted, supervised protocols that help protect credential data in transit. Keeping the interoperability benefit of Prox. Newer open standard provides the same interoperability benefits while addressing improved security. The opportunity for the front door At the same time, security teams face an expanding threat landscape and compliance requirements A traditional access control upgrade is not just a technology swap. It means new readers at every door, new credentials issued to every employee and contractor, platform reconfiguration and installation labor across a facility that cannot afford to stop. Against that backdrop, the rational choice is often to do nothing. At the same time, security teams face an expanding threat landscape and compliance requirements that increasingly demand encrypted credentials. And with Apple Wallet corporate badges and BLE mobile credentials moving into the mainstream, employees and contractors will soon expect to use their phone as their badge, at least as an option if not the primary means of credential presentation. Four specific friction points keep organizations locked in place long after they know they should move. The logistical bottleneck - Replacing a proximity-based system has traditionally meant doing everything at once: new readers, new credentials, new platform configuration, every employee and contractor rebadged before the cutover date. For a site running 24/7 with extensive staff and rotating contractors, that isn’t just an upgrade. It’s a logistical nightmare requiring a hard shutdown. The rebadging event alone, coordinating hundreds or thousands of people through a credential transition on a fixed timeline, can consume weeks of HR and security operations bandwidth. The Credential Soup - Most logistics organizations are not running one clean credential population. They are running three or four: legacy prox for permanent staff, a different format inherited from an acquisition, a contractor badge system managed by a third party, a mobile pilot that never fully rolled out. None of them talk to each other, and no single reader handles all of them. Frozen Infrastructure - Static readers support only the credential formats they shipped with or have limited format support for updates. When a new vulnerability is disclosed or a new mobile standard is released, the hardware has no path to adapt. The only option is physical replacement, which means another capital project, more installation labor, and the same shutdown risk all over again. The Cyber-Physical Gap - IT departments run zero-trust architectures and encrypt everything on the network. Then the same organization unlocks its server room with a Wiegand-protocol reader transmitting credentials in plain text. The IT security perimeter ends at the network edge. The physical front door is a different conversation entirely, and often nobody's budget. The way forward: Continuous modernisation of access credentials A continuous modernisation plan is both easier and more cost-effective than a one-time “rip-and-replace” event The answer to the Big Bang problem is not a better-planned Big Bang. It is a fundamentally different approach to access infrastructure that treats modernisation as an ongoing capability rather than a one-time event. A continuous modernisation plan is both easier and more cost-effective than a one-time “rip-and-replace” event. It significantly lowers the labor and logistical costs of rebadging the entire organization at once and eliminates the need for forced downtime entirely. Instead, organizations upgrade incrementally (by site, by department, or as credentials expire), keeping operations running and spreading costs over time. And with future-proof universal reader technology, the reader stops being a fixed asset and becomes a platform that continues to evolve as needs change. Start with a universal infrastructure The foundation of continuous modernisation is a universal reader that can handle whatever credentials are already in the building (legacy proximity, modern smart cards, mobile credentials) while remaining ready for whatever comes next. As access technologies continue to evolve, support for additional credential formats and security approaches can be added through firmware updates rather than hardware replacement, ensuring a secure and future-proof access system. The burden can further be eased by the use of a universal credential that can support existing formats along with new formats, enabling the credentials to work on existing readers as well as new readers. Let old and new credentials coexist Legacy 125 kHz cards continue to function in parallel until the organization is ready to retire them With a multi-technology reader in place, the rebadging process becomes a rolling transition rather than a synchronized event. New employees get modern credentials from day one. Existing staff transition as badges are renewed or departments are prioritised. Legacy 125 kHz cards continue to function in parallel until the organization is ready to retire them. Eventually, 125 kHz support or insecure credential support can be switched off, cleanly and deliberately, via a remote firmware update. That means no forced downtime, and no mass confusion at the turnstiles. This applies equally to secure migration to either modern symmetric credentials (such as HID Seos or LEAF) or emerging asymmetric credentials (such as PKOC, Aliro or LEAF Verified). Secure the whole chain, not just the card Upgrading credentials without addressing the communication layer is only half the job. Moving from Wiegand to OSDP Secure Channel (a bidirectional, AES-128 encrypted protocol) closes the replay attack vulnerability and adds tamper detection between reader and controller. Modern credentials and a secure communication layer together protect the entire authentication chain, from the card or smartphone all the way to the access control platform. This becomes critical when the reader is handling the decryption of a secure credential and then communicating to the panel in clear text. OSDP encrypts this last step of communication, while also offering industry best practices for managing reader devices. Choose infrastructure that doesn't choose for you Interoperability is not just a convenience feature. It is a strategic asset Interoperability is not just a convenience feature. It is a strategic asset. A facility running universal reader infrastructure compatible with most transponder technologies and credential formats (physical and mobile) is insulated from vendor lock-in and the next credential transition. Universal readers also act as merger-and-acquisition insurance: when a company acquires a facility running a different badge system or a contractor arrives with an unfamiliar card format, existing readers can be configured to accept the new credentials from day one. As access technologies and credential standards continue to evolve, organizations with adaptable reader infrastructure will absorb that shift as a firmware update. Those without it will face another capital project. A market in motion: beyond legacy credentials Emerging open standards (which reduce vendor dependency) and widely adopted proprietary platforms are both moving the market toward stronger cryptography. These credentials can be delivered on physical smart cards, mobile devices or both. Organizations selecting reader infrastructure today should ensure it is prepared to support this transition without requiring a hardware swap. Several initiatives are gaining significant traction: LEAF Identity: An interoperable credential framework built on strong symmetric encryption, already deployed across a meaningful number of installations and a proven replacement path for legacy proximity systems LEAF Verified: A next‑generation physical access credential platform built on NXP’s MIFARE DUOX that uses public‑key cryptography to eliminate traditional shared key management and enable interoperable, vendor‑neutral access control. PKOC (Public Key Open Credential): An open, vendor-agnostic credential specification from the Physical Security Interoperability Alliance using asymmetric public key cryptography, in which the private key never leaves the device and a derivative of the public key is the credential Aliro: An open mobile-first credential standard released in February 2026 by the Connectivity Standards Alliance (CSA), the organization behind the Matter smart home standard. Backed by Apple, Google, Samsung, and 220+ industry members providing native wallet, offline device support and mailbox features on top of asymmetric public key cryptography. HID Seos: A widely deployed proprietary credential platform that continues to drive responsible, large-scale secure symmetric-based encrypted deployments across small to enterprise environments for both card and mobile deployment, including wallet. Security that scales The same principles apply equally to a single site or a logistics operator running 5,000 employees The same principles apply equally to a single site or a logistics operator running 5,000 employees across a dozen sites. Because no single cutover date is required, a large organization can sequence the migration by site, by department or by credential expiry cycle. The operational risk that makes a traditional upgrade unthinkable at scale becomes manageable when the transition is invisible to the people walking through the doors. The pressure to act is reaching a tipping point. Apple Wallet corporate badges and BLE mobile credentials are arriving in earnest in 2026, as well as asymmetric smart card options. These technologies are rapidly moving from isolated pilots into mainstream enterprise deployment across logistics, manufacturing and production environments. Evolve security infrastructure Organizations that have already invested in universal reader and credential infrastructure that is firmware-updateable and mobile-ready will absorb that shift without a second thought. Those that haven't will face another rip-and-replace decision just as the mobile credential wave hits. Organizations that have already invested in universal reader and credential infrastructure Continuous modernisation is not a one-time project. It is a permanent capability: the ability to evolve security infrastructure at the organization's own pace, without forced downtime, without mass rebadging events, and without being held hostage to the next credential transition. Organizations that build that capability today are not just solving a security problem. They are future-proofing the way their facilities move. Universal access from ELATEC ELATEC's TWN4 universal readers are built on an agnostic design strategy: multi-technology, multi-frequency, and software-configurable, so organizations are not locked into a single credential technology or vendor. Key capabilities across the TWN4 family: Support for 100+ physical and mobile credentials and 60+ transponder technologies RFID, NFC, and BLE in a single reader platform Software-configurable via the ELATEC DevPack: credential formats, encryption settings, and security protocols can be updated remotely without hardware replacement Supports backward and forward compatibility as new standards emerge Available in a range of form factors for door access, desktop enrollment, OEM integration, and industrial applications

Europe has set an ambitious goal. With the European Green Deal, leaders aim to make the continent climate neutral by 2050. Ireland is following this lead, promising to cut greenhouse gas emissions by 51% before 2030. And solar energy is a key part of this plan. If you drive through rural Ireland today, you can see the changes happening. Solar farms now cover former grazing land and open fields. They work quietly and efficiently, providing clean electricity to homes, hospitals, schools, and businesses. Most of the time, these sites are empty. There are no workers patrolling the area and no lights in office windows at night. Clean energy supply That stillness, however, hides a growing risk. Each solar site holds millions of euros worth of equipment. Every megawatt of solar power relies on a complex network of copper cables, solar panels, inverters, and electrical systems. These parts are valuable, especially when copper prices are high. For thieves looking for quick profit, an unmanned solar farm can seem like an easy target. Just one act of trespassing or vandalism can lead to stolen wiring, damaged panels, and production shutdowns that last days or even weeks. Repairs are expensive, but the bigger problem is the impact on clean energy supply and trust in the infrastructure supporting Europe’s low-carbon future. Standard video cameras A report from PV Magazine says police in the United Kingdom have seen a sharp rise in solar-related crimes That stillness hides a growing risk. Each solar site holds millions of euros worth of equipment. A report from PV Magazine says police in the United Kingdom have seen a sharp rise in solar-related crimes, with cases increasing by 93% between 2021 and 2022. This trend is familiar: when commodity prices go up, rural energy sites attract more attention from criminals. While a passerby might see only glass and steel, others see scrap metal and resale value. For a long time, many of these sites and businesses did not prioritise security. They put up fences, used standard video cameras, and hired guards. These steps provided some reassurance, but often only responded after damage had already happened. Traditional cameras record events but rarely stop them. Guards cannot monitor every part of a large site, especially when solar farms cover hundreds of acres. Traditional security methods As renewable infrastructure expands, traditional security methods are no longer enough. The industry needs to change its approach. As Europe builds more renewable energy projects, security should become a main part of planning. Developers now consider not just energy output, but also how resilient a site will be. Communities want the infrastructure supporting their climate goals to run smoothly, and investors want to know that sites and assets are safe. New technology is now helping protect remote energy sites. One method uses video analytics along with live operators who watch camera feeds from remote centers. Instead of waiting for alarms to go off after a breach, these systems can spot unusual activity as it happens. For example, if someone lingers near a fence late at night, the system can send an alert that is different from one triggered by wildlife passing by earlier. Preventing similar problems This approach aims to move security from just recording events to actually stopping them When something suspicious happens, security teams can check the situation and decide if they need to respond. Sometimes, operators send a live audio message to let people know they are being watched. This can stop trespassing or theft because it takes away the feeling of being anonymous. This approach aims to move security from just recording events to actually stopping them. If a situation gets worse, staff can follow set procedures and keep watching until it is over. Afterward, they write incident reports. These records help with reviews, regulatory paperwork, insurance claims, and learning how to prevent similar problems in the future. Large solar projects Ireland already shows how this model works. Several large solar projects across the country now use integrated, remote monitoring from the very start of construction. At one major site, developers installed 170 cameras, investing nearly €1 million in security alone. This amount shows more than just caution. It marks a change in how the industry sees protection. Security is now as important as engineering and grid connection in project planning. Security is now as important as engineering and grid connection in project planning A solar farm that runs smoothly does more than just make electricity. It helps meet climate goals, boosts energy independence, and shows stability. If a site is left unprotected, the impact goes beyond one facility. It affects energy supply and public trust. That is why security should be a basic part of development. Providing reliable power As Ireland grows its solar capacity, it sets an example for the rest of Europe. Clean energy is not just about building infrastructure. It also requires steps to protect what has been built. The new fields of glass and steel are more than just power sources — they are shared commitment to a more sustainable future. Protecting that future requires ongoing effort. Europe is creating its clean energy landscape one panel and one field at a time. By caring for the security of these sites as much as their construction, these quiet areas will keep providing reliable power and support a stronger energy system for years ahead.

Combining VIVOTEK’s branded video security business with March Networks paves the way for the combined brands to meet customers’ increasing appetite for integrated solutions rather than individual components. The merger brings VIVOTEK's branded video security business together under one operating structure with March Networks’ enterprise-grade video surveillance, AI analytics, and cloud-managed security solutions. Customers now have access to a broader, more integrated portfolio spanning enterprise video management, advanced cameras, edge artificial intelligence (AI), cloud services, recording platforms, and business intelligence, says Net Payne, Chief Sales & Marketing Officer at March Networks and VIVOTEK. Distinct product strategies Given the combined companies, product development, sales, marketing, and customer support can move in step rather than in parallel. March Networks and VIVOTEK were already both part of the Delta Electronics family, but they previously operated as separate businesses with distinct product strategies, teams, and routes to market. March Networks and VIVOTEK announced the merger of their branded video security businesses last spring following Delta Electronics' acquisition of remaining VIVOTEK shares. “Aligning our complementary capabilities lets us innovate faster, simplify engagement, and respond more quickly to a market moving toward AI, cloud and intelligent video,” says Payne. This merger reflects a broader shift across the physical security industry, adds Payne. “Customers no longer see video purely as a tool for reviewing incidents after the fact,” he says. “They expect it to help identify risks earlier, simplify investigations, improve operations, and support better decisions across the organization.” Cloud video management Meeting customer expectations requires more than bolting AI features onto existing systems Meeting customer expectations requires more than bolting AI features onto existing systems. Rather, it requires cameras, edge intelligence, recording, software, cloud services, and business data working together as one coordinated platform. “By bringing March Networks and VIVOTEK together, we combine deep expertise across the full video technology stack while preserving the relationships, sector knowledge and customer focus both companies have built over many years,” says Payne. “Our goal is to make intelligent video more integrated, scalable, and practical for customers and partners worldwide.” Both entities bring strengths to the combined companies. March Networks brings experience in enterprise software, cloud video management and large-scale deployments; while VIVOTEK brings strength in imaging, camera technology and edge intelligence. Together they seek to ensure more choice when designing systems, a clearer path for future expansion, and technologies that work together more effectively without compromising the reliability, cybersecurity, and support customers expect from both companies. Advantages for channel partners Channel partners gain a broader portfolio to address a wider range of customer requirements, combining components as each deployment demands. Channel partners also benefit from expanded geographic reach, deeper technical expertise, and greater investment in training and enablement. “Importantly, this is designed to be a seamless transition,” says Payne. “Partners keep working with the teams and relationships they already know, while gaining access to new capabilities and certification opportunities. Over time, that alignment should make it easier to design, deploy and support complete solutions.” Because they are established and respected brands, March Networks and VIVOTEK branding will continue to be used. Rebranding is not a goal, and neither identity is being replaced by the other. Coordinated decision-making “The immediate priority is organizational alignment by making it easier for customers and partners to benefit from the combined portfolio,” says Payne. Product branding will continue to reflect the relevant portfolio and market context. As product roadmaps become more closely coordinated, customers can expect greater interoperability and a more cohesive experience, says Payne. Any future branding changes will be managed carefully and communicated clearly. Combining the businesses reduces duplication and enables coordinated decision-making across product strategy, engineering, sales, marketing, operations, and customer support. “Instead of developing capabilities independently, teams can share their expertise, align roadmaps, and direct investment to where it has the greatest customer impact,” says Payne. Combining specialized knowledge globally The combined organization operates across six continents and more than 75 countries The combined organization includes more than 300 research and development (R&D) engineers across four Centres of Excellence in Canada, Taiwan, Italy and Poland, thus bringing together a substantial base of specialist knowledge. The unified network also sharpens the ability to prioritise global opportunities, respond to regional needs and bring innovations to market faster. The combined organization operates across six continents and more than 75 countries, supported by more than 1,100 certified channel partners. That footprint provides greater capacity to support multinational customers while staying responsive to local market needs. Looking ahead, future growth will increasingly come from helping customers turn video into useful, actionable intelligence. “The market is moving beyond conventional surveillance toward solutions combining AI, cloud services, edge processing, video management and operational data — and our new structure brings these together as one connected solution rather than several isolated technologies,” says Payne. Broader technical expertise There will also be closer collaboration among specialists in imaging, hardware, software, analytics, and cloud, which is important given how much customer infrastructure, regulatory, and deployment requirements vary. The companies can support cloud, hybrid, and on-premise environments, giving organizations a practical path toward more intelligent video. More choice comes from bringing together complementary technologies across product groups. Greater scale is achieved through a larger engineering organization, broader technical expertise and more capacity to invest in innovation. Challenges for the industry at large Looking to the future for the industry at large, the greatest challenge will be managing the rapid growth of AI Looking to the future for the industry at large, the greatest challenge will be managing the rapid growth of AI responsibly, securely and at scale, says Payne. Video systems will generate more data and automate more decisions, but organizations must be able to trust how that intelligence is created, protected, and applied, he adds. “Cybersecurity, privacy, data sovereignty, system interoperability and AI accuracy are more important than ever,” says Payne. Addressing these elements requires expertise across the entire technology stack: from camera and edge processing to recording, cloud infrastructure, video management and analytics. “Together, March Networks and VIVOTEK can coordinate development across all these layers, giving customers flexible architectures that balance innovation with security, transparency and operational control,” says Payne.

The security landscape is undergoing a profound transformation, as evidenced by the innovations showcased at the ISC West Expo 2026. From dismantling of silos between physical and digital security to the ongoing transition to cloud and hybrid platforms, much of the discussion on the show floor was familiar, if somehow more urgent than ever. Clearly the industry is moving toward unified, cloud-native, and highly automated ecosystems. In a series of deep-dive meetings and demonstrations at the recent show, I got a first-hand glimpse of the future of the physical security marketplace. Spoiler alert: The future is now! HID Global: Tearing down the silos HID Global is addressing the long-requested convergence of physical and digital security. Recognizing that the industry has historically operated in silos, HID is now leading with a combined implementation team to leverage the power of both sides. HID is supporting the transition by combining its logical and physical security teams to help end users design secure, end-to-end journeys for their employees. By leveraging its massive existing footprint in physical access, HID is uniquely positioned to help organizations upgrade their cybersecurity posture without a total "rip and replace" of their hardware. HID is seeing a surge in demand for converged credentials that unite building access with digital identity. On the digital front, HID has implemented FIDO (Fast Identity Online) and passkeys to replace traditional passwords with more secure, biometric-backed authentication methods. Acre Security: Bridging the gap to the cloud Acre Security previewed a cloud-native video solution, reinforcing its cloud-first security strategyAcre Security is currently consolidating brands, bringing established names like Feenics and AccessIt under a single corporate umbrella. A primary theme for the company at ISC West is the migration of legacy systems to modern infrastructure. To facilitate the transition, they are launching "The Bridge," a technology designed to help on-premise customers transition to the cloud at a pace that suits their operational needs. The company is also expanding its portfolio into video. Attendees at the show received a preview of a new cloud-native video solution slated for release later this year, signaling Acre’s commitment to a holistic, cloud-first security suite. Acoem: Real-time acoustic threat detection With a 35-year foundation in vibration and acoustics—including military sniper detection—Acoem is providing gunshot detection through edge processing. Unlike systems that rely on the cloud and may suffer from latency, Acoem’s technology processes data at the sensor level for instant alerts. Their sensors are engineered for massive outdoor spaces, covering a 500-foot radius (roughly 11 football fields) and can detect high-powered rifle shots from up to half a mile away. The system provides critical intelligence by distinguishing between muzzle blasts and "mach noise" from bullet travel, delivering an audio file to the end-user that maps the location and direction of the threat. They use AI to filter out environmental false positives, such as skateboards hitting metal rails. Alarm.com: The all-in-one dealer ecosystem Beyond hardware, Alarm.com is leveraging AI to streamline the sales process Alarm.com is doubling down on "giving tools to dealers to help them be successful," with a focus on unified commercial solutions. A highlight at ISC West is their new fire communicator, which integrates fire monitoring into their single app, completing what they call the "fourth leg of the stool." The product allows fire systems to benefit from the same real-time customer engagement and push notifications that have long been available for intrusion and video. The key products, such as commercial-grade hardware, are now available for immediate purchase. Beyond hardware, Alarm.com is leveraging AI to streamline the sales process. Their new AI Proposal Builder uses customer meeting notes to automatically generate customized, value-driven sales proposals for dealers. Allegion: A global shift in credentialing Following the acquisition of ELATEC, Allegion is adopting a more global market approach and expanding its OEM business. The company is involved in the development of Aliro, the newly unveiled mobile credentialing standard. Allegion’s strategy is built on versatility: While Aliro serves the burgeoning mobile market, they also offer PKOC for plastic cards, allowing them to provide solutions regardless of the user's preferred credential type. The ELATEC acquisition has effectively filled previous gaps in their use-case portfolio, positioning them as a comprehensive provider for both physical and digital access needs. AtlasIED: Engineering for life safety Transitioning from audio to a fully automated threat detection company, AtlasIED showcased its new IPX line at ISC West. This modular platform uses a single PoE++ port to power various "plug-and-play" modules, allowing for easy system upgrades. Their gun detection technology achieves a 99% confidence rating by "stacking" AI models; it cross-references audio data with infrared signatures to detect muzzle flashes and air quality sensors for particulates. With systems already running in 80% of U.S. international airports, the company maintains 24/7 domestic engineering support to manage these "life-safety adjacent" environments. Axis Communications: Unifying connectivity Axis Communications is advancing network video with 4G/5G surveillance, reducing cabling needs Axis Communications continues to lead in network video, with a new focus on offering surveillance through 4G and 5G networks to eliminate the need for extensive cabling in long-range applications. Axis also introduced several specialized hardware pieces, including the P1486-LE global shutter camera for high-speed traffic monitoring and the Q2802-TE, which integrates thermal and visual monitoring into a single unit.  To assist technicians, they launched a new installer app that uses Bluetooth for easier camera pairing and management directly from a mobile device. Axon: De-escalation through enterprise wearables Focusing on frontline safety, Axon is expanding from law enforcement into the enterprise sector with its retail and healthcare-focused body camera. Weighing only 0.25 lb, these cameras are designed to be less intimidating, using colorful designs and acting as a primary de-escalator for aggressive behavior. A clear front display signals when recording is active, striking a balance between safety and a non-intimidating appearance. These devices feature live-streaming and panic alarms that connect workers to a Global Security Operations Center (GSOC). To ensure the footage is legally viable, Axon maintains a rigorous audit trail that authenticates every action recorded. Genetec: The value of the unified platform Genetec is advocating for unified platforms that reduce the time between incident detection and resolution. They argue that AI is becoming a commodity and that the true value lies in unified platforms that reduce the time from incident to resolution. Their approach emphasises the "outcomes" customers need, such as allowing security teams to coalesce around an investigation quickly. Genetec remains a strong supporter of open systems for enterprise customers, ensuring they have the choice to integrate diverse technologies rather than being locked into a manufacturer’s “walled garden.” This flexibility is critical for high-end security environments that require tailored, responsive systems. Johnson Controls: Large-scale enterprise solutions Johnson Controls has made a significant push into the enterprise video market with C-Cure IQ, a standalone VMS designed for major hubs like airports and large campuses. Through a partnership with Scylla, they have integrated 11 advanced analytics—including facial recognition and weapons detection—directly into their cameras. They also showcased new multi-sensor panoramic cameras capable of "stitching" multiple images into a single 360-degree view. While innovating in video, Johnson Controls also confirmed modern upgrades to their intrusion line, including their legacy DSC Neo line. The new DSC PowerSeries Neo 5, a high-end residential and commercial platform, features an all-new user interface and built-in PowerG+. They have also begun shipping the IQ5 family lineup, which is powered by a Qualcomm DragonWing processor.  ONVIF: Standardising the future of AI and cloud ONVIF continues to lead the charge in establishing common languages for the security industry. A major focus is their new "Cloud Profile," which enables cameras to connect directly to the cloud through a standardized protocol. They are also expanding into audio standards to ensure IP-based speakers can seamlessly connect to Video Management Systems (VMS). To combat the rise of sophisticated digital manipulation, ONVIF is developing "video signing" standards. ONVIF is actively seeking more diverse enterprise participation to help shape these emerging AI standardsThis feature protects the integrity of video for evidentiary purposes by embedding a digital signature and timestamp directly into the footage at the camera level. Additionally, the organization has formed an AI Working Group to develop common communication methods for "AI agents" within physical security systems. ONVIF is actively seeking more diverse enterprise participation to help shape these emerging AI standards. Roberto Licari is the new ONVIF Ambassador, seeking to attract new companies (even outside the security sector) to ONVIF as they look to expand their offerings. SwiftConnect: Bridging digital and physical identity SwiftConnect is redefining access control by shifting the focus from physical cards to digital identity. As a cloud-based "connected access network," the platform bridges the gap between IT identity providers (like Okta or Azure AD) and legacy physical access control systems. At the show's Security Experience Center demonstrations, SwiftConnect showcased its ability to integrate mobile credentials within Apple and Google Wallets across multiple technology platforms. By aligning physical security with Zero Trust principles, they ensure that access is governed by the same rigorous standards as digital networks. Their software-centric approach allows for a more seamless employee experience while simplifying the management of complex, multi-site building security. This emphasises a future where the mobile device becomes the primary tool for navigating the physical workspace. Wasabi Technologies: Redefining cloud storage economics With cloud technology becoming a baseline requirement at every booth, Wasabi Technologies highlighted its "hot cloud storage" as a cost-effective alternative to major hyperscalers. Their model claims to be 80% less expensive than competitors, notably removing hidden fees. Wasabi is increasingly bundled at the "back end" of security solutions through partnerships with integrators and end users. A key feature for law enforcement and high-security sectors is their "Object Lock" capability, which ensures that video evidence remains untampered with and immutable during defined retention periods. By providing high-performance storage without the unpredictable costs typically associated with the cloud, Wasabi is positioning itself as the foundational layer for data-heavy video surveillance applications that require long-term, secure retention. Wasabi is positioning itself as the foundational layer for data-heavy video surveillance applications ZKTeco USA: Versatile and integrated access ZKTeco USA showcased a range of integrated solutions, including turnstiles, visitor management, and access control. Their Atlas access control series offers versatility, supporting everything from traditional readers and keypads to QR codes and fingerprint scanning, with the flexibility to operate on-premise or in the cloud. For tight environments, they introduced the Mars 100 turnstile, which features a compact 2x3-foot footprint. They also highlighted the Omni series, an all-in-one standalone reader-controller that manages access, intercom, and visitor functions in a single device. Innovation in portability was evident in their new walk-through metal detectors, which consist of two poles with an 8-hour battery life—ideal for schools and temporary events. While they offer their own Armatura readers, ZKTeco emphasized that their solutions can integrate with other industry leaders to fit diverse customer needs.

Artificial Intelligence (AI) had a major presence at the ISC West 2026 show in Las Vegas. Almost every booth offered some variation on AI and how intelligence is transforming the physical security industry. Several industry leaders led the way, showcasing how they are tackling complex security challenges with smarter, more efficient solutions. Obviously, the security industry will never be the same. Milestone Systems: Responsible AI and open platforms Milestone has declared 2026 the "year of delivery” on previously announced developments and enhancements. A standout feature is their new natural language AI search, which is being integrated across XProtect, Arcules, and Briefcam platforms to simplify how users interact with vast amounts of video data. A core pillar of their strategy is responsible AI development, which prioritises using licensed data over "scraped" data. They have introduced new anonymisation tools that protect privacy by replacing faces with AI-generated characteristics like hair color while keeping the person unrecognisable. Furthermore, Milestone is moving workloads to Linux to reduce costs, transitioning toward an app marketplace, and has partnered with NVIDIA for the "Hafnia" project to ensure high-quality data to train AI models. Ambarella: Powering the edge with AI chips With their presence at ISC West in a meeting room near the trade show floor, Ambarella is the "engine" behind many high-performance intelligent video products, specializing in low-power AI chips like the N1 and CV7 families. Their technology is moving beyond cameras, where they provide systems-on-chips [SOCs] to many manufacturers. They have expanded into "AI boxes" that can process 64+ video channels simultaneously. A standout feature is the Natural Language technology, which allows users to search for specific objects or abstract scenes using simple prompts. To address modern security concerns, Ambarella has implemented "agentic" programming for a no-code development of automated workflows and media signing to combat AI-generated deepfakes by verifying video integrity through metadata. Motorola Solutions: Simplifying intelligence Motorola Solutions shows physical security evolving into a real-time enterprise intelligence layerMotorola Solutions is prioritising user accessibility by integrating natural language processing into its system configuration. Motorola's portfolio demonstrates how physical security technology is evolving into a real-time operational intelligence layer across the enterprise. Instead of requiring custom coding, operators can now use simple commands—like asking the system to "show me when someone fell down"—to set up advanced analytics and search parameters. The company is also deploying AI agents designed to aggregate data and automatically flag safety or compliance risks, such as perimeter breaches or blocked fire exits. To ensure maximum utility of the hardware, Motorola Solutions’ system can ingest massive, complex physical manuals and automatically generate monitoring rules based on those standard operating procedures. Furthermore, Motorola is focusing on interoperability, using industry-standard interfaces to ingest data from various hardware brands and networks. This approach aims to provide operators with clear, recommended next steps during critical events, streamlining the decision-making process in high-pressure environments. i-PRO: Putting generative AI at the edge i-PRO is bringing generative AI directly to the edge with a new fisheye camera, which processes complex analytics locally rather than relying solely on the cloud. These cameras, on display at ISC West, have moved beyond simple attribute-based tracking to identify complex behaviors like aggression, fighting, and slip-and-fall incidents. By running on the latest Ambarella chips, i-PRO cameras can use generative AI to improve image quality and analyze scenes in real-time without external processing. This focus on edge-based intelligence ensures high-performance analytics are available even in environments where constant cloud connectivity might be a challenge. Brivo: The rise of agentic AI Eagle Eye Video Assistant (EEVA) acts as a natural language AI agent that can monitor for specific threats Brivo and Eagle Eye Networks have officially unified under the Brivo name, focusing on streamlining the experience for large integrators. They are pioneers in agentic AI, introducing features that allow users to talk to their mobile apps to initiate lockdowns or add users. Their Eagle Eye Video Assistant (EEVA) acts as a natural language AI agent that can monitor for specific threats, such as a brandished weapon or a specific vehicle, and automatically trigger access control responses. By treating access and video as a unified system, Brivo enables users to connect specific video skills—like detecting a red car or a brandished weapon—to automated access control actions. They are also using AI to achieve "zero-cost integration," linking disparate cloud systems using AI-generated instructions. Everon: Emphasis on video monitoring Everon is making a massive investment in active video monitoring, using AI-driven systems to deter crime even before it happens. “The market is ripe for it, and customers are demanding it,” says David Charney, Everon’s Sr. Vice President, Video Command Center. Employing virtual guards who can use voice commands, lights, and horns to "shoo away" unauthorized individuals. The company has implemented senior-level leadership that has facilitated more than 5,000 video-based apprehensions. Everon, specializing in integrated systems for multi-site businesses, uses a rigorous selection process to choose AI providers that can accurately filter alerts for specific applications, such as identifying when a fire door is blocked. As a "trusted advisor" to their 300,000 customers, the company focuses on delivering professional-level results that move beyond basic recording to proactive threat mitigation. Hanwha: New hybrid VMS combines cloud and on-prem Hanwha Vision highlighted the official public launch of Blaze, a hybrid video management system (VMS). The platform uses a hybrid architecture to manage on-premise and cloud-connected devices across multiple sites without complex port forwarding. Blaze features native AI capabilities, including semantic search that allows operators to find specific incidents using natural language queries, such as "person with a safety jacket." The AI security platform lets teams search surveillance footage the way they search Google. AI similarity detection allows operators to quickly trace a person’s movement and investigate incidents faster (useful in active shooter behavior, medical emergencies, or crowd panic scenarios, and more). The system also provides a "histogram" view of traffic patterns to help security professionals quickly identify anomalies in historical footage. OpenEye: Operational intelligence and shift to OpEx OpenEye unveiled AI-powered features such as visual chat and scene analysisOpenEye is redefining video surveillance by moving intelligence from the camera level to the cloud, significantly reducing the need for on-site server management. At ISC West, OpenEye introduced new AI-driven tools like visual chat and scene analysis. Beyond security, these tools provide valuable operational alerts, such as identifying overflowing dumpsters, dirty tables in restaurants, or vehicles blocking dock doors. The system also utilizes natural language for search, allowing users to find specific attributes like "people wearing backpacks" within designated timeframes. OpenEye also highlighted an industry-wide shift toward operational expenditures (OpEx) billing models, as users increasingly prefer predictable monthly or yearly payments over large upfront capital expenditures (CapEx). This model aligns with their channel-based operations, meeting customers where they currently operate without the burden of high fees. IQSIGHT: New name, same mission for Bosch video Formerly Bosch Video, the newly named IQSIGHT seeks to maintain the “Bosch pedigree” under the new name. It’s the same engineering, manufacturing, etc. IQSIGHT also pledges to be "easier to do business with" by improving user interfaces and end-to-end user experiences. Despite the transition, the company has increased their pace of innovation and reinforced the open systems philosophy with enhanced integrations with Milestone, Genetec, and others. The major product release at the show is IVA Pro Context, which uses generative AI to provide human-level scene understanding. Through a partnership with Laelaps AI, a robotics startup, IQSIGHT is exploring autonomous dispatch and response. When a camera identifies a scene, it triggers a robot to provide a tailored response. Commercialisation is expected in 12 to 18 months. Verkada: How their system can solve a crime But how does AI operate in the real world? Verkada had a “themed” exhibit demonstrating how their system could solve a hypothetical theft at the Louvre museum in Paris. The exhibit took attendees through and showed how Verkada technologies (e.g., license plate recognition and search capabilities) could provide fast results to solve the crime. AI-powered tools, like their newest unified timeline, demonstrate value in the real world of investigations.

Genetec Inc., the global pioneer in enterprise physical security software, announces that TEPCO Power Grid has deployed Genetec™ Security Center as the foundation for a next-generation physical security platform that supports its broader digital transformation strategy and scales with its growing operational requirements. The platform will centralize management of more than 30,000 cameras and support future innovation across the TEPCO Power Grid network of 1,600 substations and service centers. TEPCO Power Grid manages and operates the transmission and distribution network that delivers electricity from power plants to homes and businesses across the Tokyo metropolitan area. The company is using advanced technologies to improve operational efficiency, strengthen disaster response, and modernise critical infrastructure. Modernising critical infrastructure As its camera network expanded over the years, TEPCO Power Grid needed a platform capable of supporting large-scale camera management, integrating with image analysis technologies, and expanding access to video across a broader range of devices. After evaluating several options, the company selected Genetec Security Center for its functionality, scalability, proven track record, and customization capabilities through its software development kit. “The response from users has been very positive, and we're already seeing new ideas emerge for how the system can be used across the organization. Beyond supporting our current operations, we see an opportunity to leverage accumulated video data alongside AI technologies to support future operational and technology initiatives, and we look forward to continuing our collaboration with Genetec,” said Tomoyuki Soma, Group Manager, System Development General Affairs Group, System Development Center, DX Promotion Department, TEPCO Power Grid. Improving operational efficiency TEPCO Power Grid selected Security Center for its scalability and open architecture. The platforms broad camera support allowed the company to bring together camera models from multiple manufacturers into a unified environment, helping preserve existing hardware investments while giving teams room to evolve. The Security Center software development kit also enables the company to customize the system and integrate additional technologies as requirements evolve. Security Center gives TEPCO Power Grid a unified view of its camera network while allowing teams across the region to support sites in their respective areas. Activities such as adding cameras and updating maps, which were previously managed centrally, can now be performed by individual workplaces, helping improve operational efficiency. Digital transformation strategy Authorized personnel can also use the Security Center web app to view video from computers and mobile devices. During an incident or emergency, managers and field teams can remotely assess the situation and coordinate their response. The platform also helps teams identify camera malfunctions across the network, making it easier to locate and address issues TEPCO’s 1,600 geographically dispersed sites. In addition to video management, the company sees potential opportunities to leverage accumulated video data and integrate emerging technologies as operational requirements evolve. The company is also evaluating additional capabilities available within the Security Center platform as part of its longer-term digital transformation strategy.

The Honourable Society of Lincoln’s Inn is one of the four Inns of Court and operates as an active and thriving society of lawyers, sprawling across 11 acres in central London and dating as far back as 1422. The title of “Lincoln’s Inn” refers both to the Society and the location, which houses the Society’s own facilities, numerous barristers’ chambers and several solicitors’ offices. The Inns of Court originally provided accommodation for law students who learned their craft by attending court. Different levels of security Today, the Inns exist to aid students in pursuing the legal profession and serve as landlord, custodian of historic buildings, banqueting and events venue, and tourist attraction. To fulfill these many functions, Lincoln’s Inn required security that would meet their own high standards while protecting buildings that had been in continuous operation for centuries. As the Inn not only provides services to law students, but also operates as an attraction and a hosting venue, many different levels of security need to be in place for a variety of users—full-time employees, temporary contractors, event staff, students, and others. For this reason, it was essential that Lincoln’s Inn have a comprehensive system to track and monitor their many keys for the extensive venue. Improving key control For some time, keys at Lincoln’s Inn were managed manually through an analog system, with staff retrieving keys from an open cabinet and recording key usage with pen and paper. However, because at times manual recordkeeping can be less than diligent, this allowed for confusion as to who had what keys when, and made it possible for keys to be stashed away or used by unauthorized persons. With the variety and quantity of people moving throughout Lincoln’s Inn on any given day, a more secure solution was needed. To update and improve key control, Chief Porter Nicholas Bracey turned to the KeyWatcher Touch key control system by Morse Watchmans. Key storage and management “KeyWatcher Touch provides us with a fully secure means of key storage and management. We considered a number of products on the market and found the Morse Watchmans solution to be the most flexible and easy to use system,” said Mr. Bracey. “The high quality and ease of scalability were two of the top features we required, and the KeyWatcher Touch was a perfect fit for our key control needs.” Lincoln’s Inn installed two KeyWatcher Touch units configured for a total of 192 keys or keyrings in January 2016, and the system has been in daily use since the installation. It utilizes the Inn’s IT network and is fully integrated with the PCs in the security office and the office of the Chief Porter in order to provide maximum flexibility and ease of use. Providing maximum flexibility Tracking keys as they were removed and returned was a top concern, so the ability of the KeyWatcher to record who has removed what key and when was exceptionally important. “The keys are always secure, rather than being openly accessible to staff. There is no longer paperwork to be managed for logging, it is all taken care of with the KeyWatcher software,” continued Mr. Bracey. “Audits and reports are fast and accurate, and it has led to our staff becoming more responsible overall.” KeyWatcher Touch has provided Lincoln’s Inn with the functionality and security it requires to easily manage its 192 keys, while also providing an easily accessible audit trail. In addition, the system has proven hardy and resilient in daily use over two years. “We have had continuity with Morse Watchmans since day one,” finished Mr. Bracey. “Demonstrations of function, installation, and training were all handled almost entirely by the same representative, in addition to subsequent orders. The continuously exceptional service has ensured that we were getting exactly the product that would best serve Lincoln’s Inn and provide us with the security we need.” KeyWatcher Touch Features: Email and SMS Notifications Scheduled Reports via Email or SMS Centralized User Database Scalable, Modular Design

After a major refurbishment, Benghazi Children's Hospital in Libya is preparing to deliver a safer, more connected, and more efficient healthcare experience. By adopting Hikvision's AIoT (AI-powered Internet of Things) technologies, the hospital is enhancing patient care, strengthening communication, supporting medical education, and improving operational efficiency throughout the facility. For more than four decades, Benghazi Children's Hospital has served local communities and families. Covering approximately 11,300 m², the hospital supports a wide range of inpatient and outpatient services. Its recent refurbishment—the first in over 40 years—was more than a maintenance project. The hospital set ambitious goals to modernise the environment, aiming for an 80% improvement in patient satisfaction, response times, and interdepartmental communication. Smart healthcare solution To support these objectives, the hospital has been working with the national distributor Al Motaheda to deploy an integrated Hikvision smart healthcare solution spanning patient communication, medical education, and fire protection. When a patient needs help, every second matters. To help caregivers respond quickly and efficiently, Benghazi Children's Hospital has deployed Hikvision's Nurse Call System across its two inpatient departments: the Observation Department and the Gastroenteritis Department. At 11 ward entrances, Doorway Terminals and LED indicators have been installed. Now, when a patient calls, room number and bed information will immediately appear in the corridor, helping nursing staff identify where assistance is needed. Delivering routine announcements A Nurse Station has been located between the two departments. From a single point, staff will be able to receive, prioritise, and respond to requests from all 11 wards, helping improve efficiency while ensuring patients receive timely attention. Beyond the nurse call system, the hospital also wants to strengthen communication between departments. 40 SIP Phones have been installed across examination rooms, operating rooms, labs, and offices, to keep every department connected for day-to-day coordination. 37 Ceiling Speakers will deliver routine announcements, visitor guidance, and emergency notifications. 26 Ceiling Access Points will provide hospital-wide wireless connectivity, supporting staff communications, connected devices, and future digital healthcare applications. Improving patient satisfaction Together, these systems have are creating a more connected healthcare environment where information reaches the right people at the right time. Hospital management expects the solution to play a key role in improving patient satisfaction while significantly reducing response times once the facility becomes fully operational. As a teaching hospital, Benghazi Children's Hospital also places strong emphasis on clinical education. However, limited space inside operating rooms can make it difficult for large groups of students to observe procedures firsthand. To address this challenge, the hospital has deployed a Live Surgery Broadcasting System built around the Hikvision Video Cart. Dedicated training hall This is a mobile unit that can be moved between all four operating rooms as needed. With appropriate patient consent and in accordance with hospital policies, it captures high-quality video and audio that can be transmitted live to a dedicated training hall. This will allow more medical students to observe operations without disrupting clinical activities or overcrowding operating rooms. In addition to live viewing, surgical procedures can – again, with consent – be recorded and stored for future training purposes. This will enable educators to build a growing library of teaching materials while giving more students access to practical clinical learning experiences. Centralized emergency management Fire safety has also been addressed by installing a comprehensive Hikvision fire protection solution. The system enables early fire detection, rapid alert distribution, and centralized emergency management. 203 Smoke Detectors cover every area of the building, from operating rooms to waiting areas to staff rooms. 24 Audible and Visual Alarms, and Manual Call Points have been placed at the ends of corridors and near all exits, where people moving toward evacuation routes will find them. A Fire Alarm Control Panel at the main reception provides centralized monitoring and control. A microphone at the same location will allow staff to broadcast live evacuation instructions to the entire hospital should it be needed. Effective medical education Together, these capabilities help ensure faster response during emergencies while supporting a safer environment for patients, visitors, and staff. Although the hospital has not yet officially opened following its refurbishment, feedback from hospital management and medical staff has been highly positive. As Taha Grgom, Project Manager at the Hospital put it: "The nurse call system will help us respond to patients more quickly, while the live surgery broadcasting system will open new possibilities for medical education. Together, these technologies are helping us build a more connected and efficient hospital." As Benghazi Children's Hospital prepares to welcome its first patients, it stands as a powerful example of how AIoT technologies can support better care, stronger collaboration, safer operations, and more effective medical education. More importantly, it shows what Tech for Good can mean in practice—using technology to make a meaningful difference where it matters most and help every child receive the care they deserve.

In a move to modernise campus operations and create a smoother experience for students and staff, Peru’s National Agrarian University has deployed a comprehensive Hikvision smart campus solution. From streamlined access to safer transportation, the university is building a safer, connected and efficient campus environment. Universidad Nacional Agraria La Molina (National Agrarian University) is one of Peru's most respected academic institutions. Its 102-hectare campus operates more like a small city than a traditional university, serving eight faculties, around 8,000 students, and about 600 teachers every day. Campus bus operations As campus activity continued to grow, the university wanted a more modern and efficient way to manage daily operations. Previously, visitor and vehicle access relied heavily on manual checks and handwritten records. The university also wanted better visibility over campus bus operations and more effective support for security teams patrolling the large campus area. Their goals included: Streamlining pedestrian and vehicle access Equipping patrol teams with mobile tools to enable them to respond to incidents faster Enhancing safety and visibility across campus bus operations Centralizing management through a single unified platform To achieve these, the university worked with system integrator Consorcio Valtar Security y Serinfortel to deploy a unified Hikvision smart campus solution. Anti-tailgating functions To improve pedestrian access, the university installed 18 Hikvision Pro Swing Barriers (DS-K3B530X) and 28 Face Recognition Terminals (DS-K5671-ZV) at the main and side entrances. The solution helps students and staff move through gates quickly while improving entry management. The facial recognition terminals support recognition speeds of less than 0.2 seconds per user and accuracy rates above 99%. Anti-tailgating functions, which prevent people slipping in behind others, helps ensure only authorized individuals can enter. LED indicators, meanwhile, provide visual indicators guide people through the turnstiles in order to avoid bottlenecks. To further streamline visitor handling, the university deployed a Visitor Terminal (DS-K5032-D) together with an Enrolments Station (DS-K1F600U-D6E-F) at the main entrance. The dual-screen visitor terminal supports paperless registration, helping security staff process guests more efficiently while reducing manual paperwork. At the same time, the enrollment station simplifies face enrollment and user management through an easy-to-use touch-screen interface. Anti-hitting protection mechanisms For vehicle access, Hikvision deployed 6 ANPR Cameras (DS-TCG406-E(S)) together with 6 Barrier Gates (DS-TMG520-H/B) at two campus entrances. The system automatically recognises license plates and manages vehicle access in real time, helping reduce waiting times and improve traffic flow. Staff vehicles can be pre-registered through the university’s app, allowing smoother entry during peak hours. Adjustable barrier speeds and multiple anti-hitting protection mechanisms also help improve operational safety. To further improve the driver experience, LED Screens (DS-TVL224-4-5Y) display welcome messages and vehicle information in real time. Because of the campus’s large size, motorcycle patrol teams play an important role in maintaining daily operations and responding quickly across different areas. To support these teams, the university has deployed 10 Hikvision Ultra Series Body Cameras (DS-MH2311) together with 2 Dock Stations (DS-MDS001). Several features make this solution particularly suitable for mobile patrol work: Clear 2 MP video recording with a wide 129° horizontal field of view Up to 8 hours of recording with a removable 3,300 mAh battery Wireless connectivity for improved communication Real-time positioning support through GPS Centralized charging, storage, and evidence upload through dock stations Professional campus operations The cameras are mainly used during routine motorcycle patrols and when responding to incidents on campus. Recorded footage helps clearly document security procedures and provides reliable records of how situations were handled, supporting transparent and professional campus operations. The university has also upgraded safety across its fleet of 11 campus buses with Hikvision onboard solutions. Each bus is equipped with: Mobile Dome Cameras (DS-2XM6726G1-IM/ND) and Mobile Network Cameras (DS-2XM6522G1-ID): These provide real-time HD video coverage inside and outside the buses, helping operators monitor passenger boarding, alighting, and road conditions clearly. DSM Camera (AE-VC1B1I-ISF(RJ45)): This improves driving safety by detecting critical safety indicators such as fatigue, distractions, and smoking. When potential risks are identified, alerts are immediately issued to the driver, helping encourage safer driving practices during daily routes. Touch Monitor (AE-MW1203): Drivers can view live camera feeds through the monitor. The display automatically switches to relevant views when doors open or when reversing, helping drivers monitor passenger movement and blind spots more effectively. Alarm Button (DS-1530HMI(AE)(O-NEU)): It allows drivers to immediately notify the control center for rapid assistance in emergency situations. Mobile NVR (AE-MN5043(1T/SSD)(RJ45)(O-STD)): This records and stores video while also supporting GPS positioning, geofencing, and route monitoring through Google Maps integration. Campus bus management Every solution, from access control and patrol operations to campus bus management, is centrally managed through HikCentral Professional. From this single platform, the university can: Monitor access events in real time Manage user permissions and visitor records Track campus buses through GIS-based maps Receive centralized alarms and event notifications Coordinate faster responses across campus According to the university, the solution has significantly improved operational visibility and coordination across the campus. “With Hikvision’s smart campus solution, we now have a much more efficient and connected way to manage daily campus operations,” says Joseph Jimy Ordóñez Blanco, General Coordinator of the University’s Security Unit. “From access management to transportation safety, the platform gives our teams better visibility, faster response capabilities, and greater confidence in maintaining a safe environment for students and staff.”

The challenge: Fifth Third Bank is one of America’s largest and fastest-growing financial institutions, with more than 1,500 financial centers and approximately 80 high-rise, high-density facilities across the United States. Referred to internally as financial centers, these branches serve as the primary touchpoint for customers and communities. As the bank expands beyond its Midwestern roots into the Southeast and Western markets, its security operations must scale without sacrificing reliability, compliance, or employee safety. “When we think about the branch of the future, we think about choices,” said Thomas Neltner, Director of Enterprise Workplace Services and Chief Security Officer at Fifth Third Bank. “March Networks gives us a strong foundation that lets us evolve at the right pace while maintaining the security and governance a bank requires.” That foundation is put to the test every day inside Fifth Third’s 24/7 Security Operations Center. Security concerns arise The solution: At the heart of Fifth Third’s security strategy is a centralized Security Operations Center that operates around the clock. It functions as the bank’s internal emergency response center, giving employees a direct line to live support when safety or security concerns arise. “Our Security Operations Center is the 911 center for Fifth Third,” said Darrin Steinmann, Vice President and Director of Corporate Security Investigations, Security Operations, and Security Strategy. “When employees call with a concern, we respond in real time with video, alarms, and coordination with law enforcement.” To support this mission across a rapidly expanding footprint, Fifth Third standardized on March Networks video surveillance and enterprise management software. Multi- sensor cameras Fifth Third has partnered with March Networks since 2004. Over more than two decades, its video infrastructure has evolved through multiple generations of technology, from early 4000 Series recorders to the 8000 Series and now the X-Series platform. This long-term approach has delivered continuity, stability, and a clear path for modernisation at scale. Today, March Networks supports more than 1,500 financial centers and 80 high-rise and high-density locations. The deployment includes more than 30,000 cameras and over 1,100 recorders, all centrally managed through a single platform. The camera environment is purpose-built for banking. It includes EL20 multi- sensor cameras for broad coverage, 360-degree cameras to eliminate blind spots, dome cameras for teller and lobby areas, and dedicated ATM cameras designed to capture clear facial images. “When you are responsible for security across this many locations, you need technology you do not have to worry about,” said Jason Walter, Senior Security Strategy Manager at Fifth Third Bank. “March Networks gives us that confidence.” Sharing critical information One of Fifth Third’s most impactful initiatives has been the rollout of exterior cameras across its branch network. Now approximately 60 percent complete, the program delivers full perimeter visibility around financial centers. That visibility has changed how the bank responds when incidents move beyond the branch interior. Teams can track suspects, identify vehicles, and share critical information with law enforcement in real time. “Our exterior cameras have changed the game,” Walter said. “They help protect our people, support law enforcement, and have driven apprehension rates above 80 percent.” Faster arrests also improve cash recovery and reduce long-term financial impact. Beyond investigations, exterior cameras support day-to-day operations. Property management teams use video to assess storm damage, snow removal, vandalism, and hurricane impacts without sending staff into unsafe conditions. Legal, retail, and fraud teams rely on video to verify incidents and resolve claims more efficiently. Law enforcement investigations Security at Fifth Third extends beyond the branch itself. Exterior coverage has strengthened the bank’s role as a community partner, providing video that supports law enforcement investigations for incidents occurring on or near bank property. From pedestrian accidents to crimes in adjacent areas, Fifth Third regularly assists local agencies through lawful video requests. The result is faster resolution, safer neighbourhoods, and a visible commitment to being a responsible corporate citizen in every market Fifth Third serves. Fifth Third’s technology strategy balances innovation with fiscal responsibility. The bank is midway through a multi-year upgrade from legacy 8000 Series DVRs to March Networks X-Series recorders. This phased approach extends the life of existing analog cameras while preparing the environment for future IP, hybrid, and cloud adoption. Health monitoring solution “The on-prem foundation gives us the control and cybersecurity confidence we need,” Walter said. “That puts us in a strong position to move toward hybrid and cloud solutions on our terms.” All locations are centrally managed through the March Networks Command platform. Security and IT teams can deploy firmware updates, apply patches, and monitor system health across the entire network without closing branches or disrupting operations. March Networks’ health monitoring solution also reduces unnecessary site visits by identifying issues remotely, helping lower operational costs and keep teams focused on higher-value work. Customer experience challenges Advanced use cases continue to emerge. In colder climates, for example, ATM vestibule loitering can create safety and customer experience challenges. Video analytics alert the Security Operations Center when someone remains in a vestibule without conducting a transaction. Analysts can verify the situation with live video, use two-way audio to request compliance, and escalate to law enforcement when necessary. “When an employee is dealing with a critical incident, having someone live on the phone, watching the video, makes a real difference,” Steinmann said. “That support matters in high-stress moments.” Safer banking environment The result: The relationship between Fifth Third and March Networks spans decades and is rooted in trust, accessibility, and collaboration. “I have worked with March Networks for over two decades,” Steinmann said. “They are not just a vendor. They are an extension of the Fifth Third family, and that level of access, support, and responsiveness matters.” As Fifth Third continues to evaluate AI, analytics, and cloud technologies, governance and compliance remain central to every decision. A strong on- premise foundation gives the bank flexibility to adopt hybrid and cloud solutions, including platforms like Searchlight Cloud, which links video with teller and ATM transactions for more intelligence, while meeting the cybersecurity requirements of a large financial institution. The result is a safer banking environment, stronger partnerships with law enforcement, and a scalable security strategy that supports Fifth Third’s continued growth.

PPLD serves El Paso County across multiple branches — from busy urban libraries to new rural buildings. Its security program, built on systems dating back to the late 1980s, had to keep pace with a fast-growing footprint. “I don’t know that we would have been able to get to the point where we had everything we wanted deployed if we didn’t have tech like this,” said Michael Brantner, Chief Facilities & Security Officer, Pikes Peak Library District. Pikes Peak Library District (PPLD) is one of Colorado Springs’ most-used public institutions, serving the El Paso County community across multiple branches with 780 cameras and more than 150 doors under active monitoring. Their physical security program had been trying to keep pace. Legacy systems dating back to the late 1980s. Cameras and access control systems that didn’t talk to each other. A small team buried under too many alarms. The model was reactive, and it was overdue for a rethink. Legacy security technology The challenge - PPLD’s footprint was growing in a few ways, through new construction and the addition of more rural buildings under its umbrella – and Chief Facilities & Security Officer Michael Brantner needed more visibility across all of the buildings. Combining the systems in place to protect these locations, plus the new ones, required a new approach: bring decades of legacy security technology into a unified, modern operation that could scale alongside the district’s growth. PPLD wanted to centralize the management of the district’s security function, which led Michael to explore the creation of a new security operations center (SOC). “We had a lot of technology that didn’t talk to each other,” Michael said. “We wanted to be able to consolidate it into one place where we can manage what’s happening across our sites.” Consolidate disconnected systems When he started building PPLD’s SOC, the mandate was clear: bring decades of legacy security technology into a unified, modern operation that could scale alongside the district’s growth. But he also needed to consolidate disconnected systems, prove ROI to the C-suite, and staff and train a team that could actually move the program forward. At the time, PPLD’s setup was a patchwork: Cloud-based cameras and access control sitting next to legacy equipment, with no shared view across them Operators who were refreshing screens to see new alarms Panic alerts, door alarms, and intercom calls each requiring a different screen, a different workflow, and a different response Notifications were inconsistent Response times couldn’t be measured No centralized SOC to manage alarms cohesively Residents experiencing homelessness Most incoming alarms generated by PPLD’s ACS were false: held-open doors, cleaning crews, and after-hours trip alarms. But every single alarm still demanded a response from someone on the team, even if there was no safety issue. The complexity was real. PPLD’s branches serve a diverse community that includes families, students, and residents experiencing homelessness across locations with very different security profiles. Some deal with routine access events. Others face behavioral incidents, policy enforcement issues, and higher alarm volumes. Across all of them, public spaces had to stay public, and private staff areas had to stay private. Those boundaries need to be enforced, all day, every day. Access control systems The solution - As Michael stood up PPLD’s new SOC, HiveWatch stood out as a way to centralize the security program and allowed the growing team a single, active view of every incident across every system. The platform connected directly to PPLD’s existing cameras and access control systems. This meant operators were able to view door alarms, access events, video clips, panic alerts, and environmental sensors (including vape and smoke detection) in one single incident list in a web-based browser. Instead of refreshing screens and guessing at what they might have missed, operators could see every active incident and incoming alarm the moment it surfaced and respond from the same place. Killing redundant alerts Alarm deduplication cut volume on day one, killing redundant alerts before they hit an operator. Noisy doors became easy to spot and fix. When specific issues surfaced, like a flood of DHO alarms, for instance, the system helped the SOC adjust alarm timing. That adaptability, tuned to actual door and user behavior without loosening security, kept the program compliant and cut the alarm load the SOC had to manage. Operators, along with field officers, made use of the mobile app, too. The team’s ability to acknowledge, investigate, and resolve incidents from anywhere in the building was a huge benefit. Security triage stopped being tied to a desk. Response became coordinated, in real time, across every location. Standard operating procedure But the shift went beyond operations. For the first time, PPLD’s leadership had detailed data on its security program: response times, alarm volumes, and incident trends. Michael could walk into a leadership meeting with numbers that proved the program’s value. He could spot which operators were hitting targets, which branches were generating outliers, and where more operator or officer training was needed. “We aren’t just operators staring at cameras anymore. HiveWatch lets us cut through the noise, focus on what matters, and actually expand what our team can do,” said Joe Vickous, SOC Supervisor, Pikes Peak Library District. Single active queue Every shift, PPLD’s operators manage a single active queue. Door forced at a branch. Vape detection in a restroom. Held-open back door after a cleaning crew shift change. An intercom call from a side entrance. All surfaced in one view without screen-refreshing or system-hopping. When an access control alert comes in, the response is immediate. The operator sees the alert with the connected camera feed in the same view, follows the built-in standard operating procedure (SOP), and, if warranted, dispatches the field officer with full context from within the platform. Audible alerts mean the SOC can run HiveWatch in a single tab without sacrificing a full monitor, freeing operators to handle more important work like footage pulls, door testing, and badge creation between incidents. Badge creation between incidents “HiveWatch makes the operators more flexible and makes them more versatile, as well,” Michael said. “They’re able to focus on something else and it will prompt them and say, hey, pay attention. We have to interact. They can check it out, dispatch somebody, and then go back to what they’re doing.” And when something crosses the public-private line, such as a patron drifting into a staff-only corridor, the platform surfaces it in real time. The operator sees it, the field officer responds, and the boundary holds. Public stays public. Private stays private. No guessing. No discovery after the fact. Incidents are caught early, handled according to protocol, and documented with a full record attached. “The biggest benefit for us is having the tool that sorts through the noise and focuses the operators on the notifications that are actually coming in that need attention,” Branter said. Standard operating procedure The results: Median time to acknowledge incidents of 21 seconds and median time to resolve of 28 seconds using HiveWatch. Scaled the SOC from 2 operators to 6 plus a manager, with the platform absorbing the workload increase. Extended the SOC beyond the control room with mobile triage and response for field officers and operators. Equipped leadership with real-time data on acknowledgement and response times, and alarm trends, turning a reactive program into a proactive, measurable one. Positioned the program to absorb 800 additional cameras and access points without proportional headcount growth.

The most common wearable device deployed by security professionals is the body-worn camera. Traditionally used by law enforcement professionals, these devices are finding more and more uses in the corporate security world, and even impacting issues such as customer service. However, the term “wearables” also encompasses a range of other devices, including many worn by consumers. We asked this week’s Expert Panel Roundtable: How are wearable technologies impacting the security market?

Every day, the physical security industry succeeds in applying technologies that make the world a safer place. Manufacturers, integrators, and end users are eager to share their success stories, and their successes can inspire others to implement the same technology solutions. But, occasionally, technology does not live up to expectations and, in fact, fails to perform as promised. We asked this week’s Expert Panel Roundtable: How has the physical security industry failed to meet customer needs?

For many years, security systems produced their share of "data exhaust." Every access control action and each video image became a data point to be stored in perpetuity, with no practical way to use the data. More recently, systems have been developed to enable organizations to analyze data from sensors and other connected devices to gain valuable insights into how their systems are being used, to identify potential vulnerabilities; and even to provide insights into broader enterprise operations. We asked this week’s Expert Panel Roundtable: How are data analytics changing the course of the security marketplace?