Education security applications

Booth number: 14039 Dahua Technology USA Inc. will display video surveillance solutions, access control and intercoms at ISC West. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. The first year that we exhibited at ISC West was in 2012. That was before we had a local US operation. The market started to pick up our brand and was surprised that we offer extensive product portfolios. In 2014, we registered our US office and continued to participate in ISC West. Through our presence at the show, customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints. We are local here and help our customers to grow their business and increase their satisfaction with us. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization Q: What strategies do you use to get the most out of exhibiting at ISC West? A trade show is definitely a lot of investment within a few days. Therefore, how we create the best ROI and meet the right customers are very important. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization, including products and technical expertise as well as the sales team. We use an internal and highly coordinated plan with the team to get a better result. We make sure everyone is on the same page in terms of the products/technology we are going to present and have the people with the best knowledge to present to customers who visit our booth. Therefore, a highly coordinated team strategy is required. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Every company has their ways to follow up with the leads and evaluate the ROI from the show. The way we are using is to upload all our leads to our software and track all these leads afterwards. If they are not already buying from us, our goal is to convert them to become a registered dealer. Customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints If they are already our registered dealers, we seek to grow their business by using our latest technology solutions. In general, all marketing activities in business today require a clear ROI, and it has to tie into the sales numbers. From our experience, the ISC West show provides the best ROI among other shows in the North American market. Q: What company activities (outside the show floor) does your company organize each year? We have a partner event and invite our value-added dealers and partners. We’ve been hosting this event since 2015. Q: What sets ISC West apart from other trade shows on the calendar? As I mentioned, ISC West provides the highest ROI among other shows in the North America market. This show also brings many of our customers and partners to the city as well. I guess people value this opportunity to meet and discuss the technology, the industry trends, and the business to figure out how we can grow together. Other trade shows might be smaller than ISC West and targeted at different markets or address different scopes of the industry need. Every show we attend in 2019 plays a strategic role for us to communicate with the market and find the customers we are looking for.

Booth number: 8045 Costar Technologies, Inc. is a public company that designs, develops, manufactures and distributes a full range of products for the video surveillance and machine vision markets. Costar consists of five operating companies: Arecont Vision Costar, CohuHD Costar, Costar Video Systems, Innotech, and IVS Imaging. The combined product portfolio consists of surveillance cameras, video surveillance systems, recorders, monitors, lenses, cables, accessories, and cloud-enabled services. For more about their presence at ISC West, we contacted Jeff Whitney, Vice President of Marketing for Arecont Vision Costar, a Costar Technologies, Inc. business unit. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. One of our companies, Arecont Vision, exhibited in ISC West booth 17147 in 2005, a tiny space on which the hopes of the company rested. At the time AV was focused on pioneering IP megapixel surveillance cameras, but today we are part of Costar Technologies, offering cameras, VMSs, and recorders. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry. Talking with those who were with the company at time, the enthusiasm of the booth team reached the security dealers and systems integrators who were attending, helping bring megapixel cameras to a much wider audience. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The Costar companies have a very deep portfolio of products for the security market, and we bring our latest products from each business unit to ISC West. Attendees come in part to see the latest tech, and we drive our development cycle to have exciting new products to unveil on the show floor. We also have meeting space in the booth to provide one-on-one time with our executives and sales team, while sponsoring free admission to the expo for all who want it. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Unveiling our latest products and solutions to existing customers and partners is key to a successful event, and ISC West’s large impact on the industry ensures that many will attend. Perhaps even more important is informing those attending of the strength of the Costar product portfolio, including many Made in USA products and services that others don’t deliver. Both help to drive leads for projects in which we can really benefit our partners and end user customers. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? A large show like ISC West brings many of the Costar business units together, providing an excellent opportunity to continue bonding as a team, as well as to participate in events beyond the show floor. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West brings a very large number of interested, security-focused systems integrators, dealers, consultants, and end user customers all to one place for a three-day expo. That audience and opportunity to share our message validates the investment any large show requires from Costar or others. While some industry events have struggled to find and maintain their audiences, ISC West continues to deliver quality, knowledgeable attendees from across the Americas and around the world.  The show differs from other events we do, which are typically regional in attendance or focused more on specific vertical markets.

Booth number: 12089 At this year's ISC West, VIVOTEK USA, Inc. will be showcasing their 180⁰/360⁰ product line plus other general form factors with new features and benefits, including a cybersecurity application embedded onto the cameras, crowd detection, smart motion detection, tailgating, and many more. In addition to IP cameras, VIVOTEK will display a comprehensive product line that also includes NVRs, video receivers, video servers, PoE switches, and video management software. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. We have come a long way from a little-known surveillance manufacturer with a small booth size VIVOTEK has been an exhibitor at ISC West for many years now. Looking back, we have come a long way from a little-known surveillance manufacturer with a small booth size to one of the global providers in the security industry with a recognizable and trusted brand. Now, we are well-known in the industry and are proud of our accomplishments, but we feel greater things are still in front of us. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? Each year, we want our booth to tell our stories – who we are, what we do and what we are capable of, and where we are heading. We do not want to just be another camera manufacturer who only promotes and displays products; we want to be the solution provider that customers are looking for. In addition, we have very knowledgeable sale managers who can assist visitors at our booth who are looking for surveillance, whether it’s an upgrade or a totally new solution. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Gain industry knowledge and perspective as to where surveillance security industry is heading Like any trade show, it is difficult to quantify success. We attend ISC West to promote the VIVOTEK brand, meet and discuss with customers and gain industry knowledge and perspective as to where surveillance security industry is heading. If we achieve these, then ISC West is a success for us. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? Our main focus each year at ISC West has always been the interaction with customers and potential customers on the show floor. We pride ourselves in the products and technology we offer, and there aren’t any other trade shows in North America to showcase our capabilities than ISC West. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West is the industry standard of security trade shows in North America. Since we are a security surveillance manufacturer, ISC West is the one show that all manufacturers in this industry must attend.

Booth number: 26041 March Networks is a global provider of video surveillance and video-based business intelligence solutions. Their product portfolio is end-to-end, ensuring that customers can deploy comprehensive solutions designed to help them address real business challenges and improve performance. At ISC West this year, March Networks will be showcasing new hosted services, new PTZ cameras and additional offerings. Attendees will also be encouraged to discover their solutions for banking, retail, cannabis and transportation – all of which help organizations transform video into business intelligence through the integration of surveillance video, analytics, and data from business systems and IoT devices. For more about their presence at ISC West, we contacted Peter Strom, President and CEO, March Networks. And not surprisingly, the technology was a lot less sophisticated compared to what we see today Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. I believe March Networks first exhibited at ISC West in 2001. I did not join the company until 2003, however I had been working in the industry for several years already, and can recall that the exhibitions back then had a much different feel. For one thing, there weren’t the very large companies we see today dominating a lot of the landscape. And not surprisingly, the technology was a lot less sophisticated compared to what we see today. Anyone who has worked in physical security for a long time can attest to the remarkable shift we have seen over the years, first with the transition from analog to IP video and all that entails, to security analytics, to today’s truly advanced business intelligence applications, hosted solutions, and artificial intelligence, computer vision and similar content analytics. Q: What strategies do you use to get the most out of exhibiting at ISC West? Our most effective strategy by far is scheduling our business meetings in advance of ISC West. Our sales team does a very good job of planning meetings with enterprise end users and channel partners ahead of time, so we’re hitting the ground running even before the doors open on Day 1 of the event. In addition, our channel partners are also very well organized, and know which organizations they are going to bring to our booth during ISC West. This pre-planning saves us a tremendous amount of time and ensures that we make the most of the opportunity to meet face-to-face with the many decision-makers who have traveled to the show. The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year Q: How do you quantify your success at ISC West? What ROI do you receive from the show? The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year. Of course we do track the number and quality of the leads we capture as well; however, our face-to-face meetings with end user organizations and channel partners are the primary measures of our ROI. Q: What company activities (outside the show floor) does your company organize each year? The activities we organize outside of the show floor vary from year to year. We have hosted customer appreciation events and roundtable events. We will typically organize an internal sales meeting as well to take advantage of the fact that many of our salespeople and product managers are in the same location. Q: What sets ISC West apart from other trade shows on the calendar? The timing of ISC West is good for most people, as it is still early enough in the budget cycle for most customers to leverage the show to help make decisions – particularly in our banking, retail, cannabis and transit target verticals. Holding the event consistently in Las Vegas is also beneficial, as it makes it easier for people and exhibitors to plan in advance. The city itself is well equipped to handle large exhibitions, offering everything from a central conference space at the Sands to the convenience of nearby accommodations, restaurants etc. Travel is typically convenient as well. In our opinion, ISC West is the premier industry show in North America and appears to be gaining momentum each year.

Booth number: 18037 Hikvision will showcase a wide-range of its video surveillance solutions and security products such as its DarkFighterX dual-sensor with patented bi-spectral fusion technology for low light color imaging; thermal technology for critical perimeter applications, as well as preventive maintenance through temperature alarming and fire detection; specialty solutions for vertical markets including retail, education, gaming and commercial real estate with tailored products and valuable business intelligence analytics; TurboHD (HD over coax) for high resolution video using existing cabling; PanoVu and multi-sensor cameras. We will also feature Hikvision’s central management system, HikCentral, which provides a highly-scalable, reliable, and efficient centralized system management. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience? Hikvision has exhibited at ISC West since 2006. Our presence has grown considerably since then. Each year we showcase Hikvision’s latest technologies and the evolution of the brand through ad campaigns: “Heartbeat of Security” (2016), “Art of Video Surveillance” (2017), and “Achieve Extraordinary” (2018). At ISC West, Hikvision enjoys re-connecting with existing customers and developing new partnerships. Over the years, Hikvision has demonstrated growth and strength within the industry and will continue to support its partners through the dedicated workforce that makes up Hikvision North America.  Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The strategy is simple. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners. With our latest products displayed at our booth and our team of product managers, vertical-market leaders, and other technical gurus readily available in one place, it’s a great opportunity to connect with our current and future partners. Of course, we also have one-on-one client meetings in our meeting rooms throughout the show. And, we also host interactive experiences including trivia games, product demonstrations, and other technical presentations at the Thought Theater in our booth.  Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Hikvision quantifies its success with a variety of metrics including traffic throughout the booth, attendance at educational sessions we host, the number of meetings we conduct with customers, and responses from our sales team on the engagement with integrators and end users after the show. We also measure the feedback we receive from our advertising campaigns whether it’s through our signage at the show or coverage in publications.  Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners, and end users. We consider it a fun way for us to say thank you to our valued partners in a casual setting. We’re also an enthusiastic sponsor of the Mission 500 Security 5/2K. Hikvision is fielding a running team, and we’ve begun our fundraising in earnest. Corporate social responsibility is part of our DNA at Hikvision, and the Security 5/2K is a wonderful way to join with our security industry colleagues to make a difference in kids’ lives and give back. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? Hikvision attends a variety of important conferences and trade shows throughout the year, but ISC West is the big show that attracts international attendees that everyone looks forward to. We wouldn’t miss it.

Booth number: 20031   Pelco is highly invested in providing end-to-end video surveillance solutions for customers, so this priority will remain the same in 2019 and beyond Pelco’s priorities for 2019 at ISC West are informed by worldwide trends in the security industry. As a result, Pelco will be focusing on enhancing cloud connectivity and cybersecurity for their customers. In addition, VideoXpert is Pelco’s best-selling video management solution, so this system will be the primary solution focus moving forward. Pelco is also planning to build upon Pelco Professional Services, which will include VxCare, a three-tier service plan for VideoXpert owners available worldwide this May. Overall, Pelco is highly invested in providing end-to-end video surveillance solutions for customers, so this priority will remain the same in 2019 and beyond. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. Pelco was established in its current form around the year 1987, we have been attending ISC West since at least then. One memory that stands out is having to make many coax cables connect with all the analog cameras and switchers. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? We truly value the media relationships we’ve nurtured over the years. The security trade media specifically have played a pivotal role in sharing the latest news as it relates to our industry and ISC West. In addition to media relations, e-mail blasts and blogs are also key tools to build buzz around our exhibit. Lastly, we utilize a playbook and training protocols developed for our sales department. This information ultimately benefits our customers because they will receive accurate and up-to-date information about our video surveillance solutions. One way we quantify our success at ISC West is to keep track of the number of people attending our booth Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? One way we quantify our success at ISC West is to keep track of the number of people attending our booth. The show is considered the premier event in North American security so a major way we measure our ROI is through initial or final meetings with customers and partners. These initial connections can happen on or near the show floor. In addition, our product managers and engineers create a dialog with our customers so they can determine the transferrable value of a potential solution, which in turn influences our product world map. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? We have participated in the Security 5K in support of Mission 500. Additionally, we sometimes host customers at local end user sites so they get to see the system in operation. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? It’s the best-attended security conference in North America by far, attracting both domestic and international visitors.

Edge devices (and edge computing) are the future. Although, this does seem a little cliché, it is the truth. The edge computing industry is growing as quickly as technology can support it and it looks like we will need it to. IoT Global Market The IoT (Internet of Things) industry alone will have put 15 billion new IoT devices into operation by the year 2020 according to a recent Forbes article titled, “10 Charts That Will Challenge Your Perspective of IoT’s growth”. IoT devices are not the only edge devices we have to deal with as the total number of connected edge devices includes the likes of devices like security devices, phones, sensors, retail sales devices, and industrial and home automation devices. The IoT (Internet of Things) industry alone will have put 15 billion new IoT devices into operation by the year 2020 The sheer number of devices begins to bring thoughts of possible security and bandwidth implications into perspective. The amount of data that will need to be passed and processed with all of these devices will be massive. There needs to be consideration taken by all business owners and automation engineers into how this amount of data and processing will be conducted. Ever-Expanding Edge Devices Market As the number of edge devices in the marketplace and their use among consumers and businesses rises, the need to be able to handle the data from all of these devices is no longer going to be suitable for central server architectures. We are talking about hundreds of billions and even trillions of devices. According to IHS Markit researchers’ study, there were 245 million CCTV cameras worldwide. One has to imagine there are at least 25% of that many access control devices (61.25 million devices) based on a $344 million market cap also calculated by IHS Markit’s researchers. If all the other edge devices mentioned earlier are considered then one can see that trying to route them all through servers for processing is going to start to become difficult if it hasn’t already, -which arguably it already has, as is evidenced by the popularity of cloud-based solutions amongst those businesses that already use a lot of edge devices or are processing a lot of information on a constant basis. Cloud Computing The question is whether cloud computing the most effective and efficient solution as the IoT industry grows The question is this; is cloud computing the most effective and efficient solution as the IoT industry grows and the amount of edge devices becomes so numerous? My belief is that it is not. Taking the example of a $399 USD device that is just larger than the size of a pack of cards and runs a CPU benchmarked at the same level as a mid-size desktop. This device has 8GB RAM and 64GB EMMC built-in and a GPU that can comfortably support a 4K signal at 60Hz with support for NVMe SSDs for add-on storage. This would have been unbelievable five years ago. As the price of edge computing goes down, which it has done in a dramatic way over the last 10 years (as can be seen with my recent purchase), the price to maintain a central server that can perform the processing required for all of the new devices being introduced to the world (due to the low cost of entry for edge device manufacturers) becomes more expensive. This introduces the guarantee that there will be a point where it will be less expensive for businesses, and consumers alike, to do the bulk of their processing at the edge as opposed to in central server architectures. Cloud computing is now being overtaken by edge computing, the method of processing data at the edge of the network in the devices themselves Edge Computing There are a plethora of articles discussing and detailing the opposition between the two sides of the computing technology coin, cloud computing and edge computing. The gist of it is that “cloud computing” was the hot new buzzword three years ago and is now being overtaken by “edge computing.” The truth is that cloud computing is a central server architecture hosted at someone else’s location. Edge computing is going to be a necessary development in the technology industry Edge computing is the method of processing data at the edge of the network (in the devices themselves) and allowing for less resources required at a central location. There is certainly a use case for both, however the shift to edge computing amongst the general public and small to mid-sized businesses will not be a surprise to those players, who have been paying attention.  One article titled, “Next Big Thing In Cloud Computing Puts Amazon And Its Peers On The Edge” by Investor’s Business Daily takes the stance that edge computing is going to completely displace centralized cloud computing and even coins the phrase, “Cloud computing, decentralized” to explain edge computing. It speaks for the stance that most experts in technology seem to be taking, including Amazon Web Services’ VP of Technology, Marco Argenti according to the same article. We know that edge computing is going to be a necessary development in the technology industry, and it is happening as I write this, and quickly at that. Cost Efficiency Of Edge Processing As time goes on, the intersection between the prices of network bandwidth, edge processing and maintaining super powerful central servers will cause edge processing to be the most efficient and cost-effective way to maintain a scalable network in any environment, including datacenters. Owning a central server or utilizing edge computing become the better options As it currently stands, most residential users can only achieve a 1Gbps WAN (internet) connection, and small to medium-sized business can’t get much more but seem to get much less, based on my personal experience. When more than 1Gbps needs to be processed, cloud computing becomes very expensive at which point, owning a central server or utilizing edge computing become the better options. Then you look a total cost of ownership and when the cost of edge computing is less expensive than the cost of maintaining central server architectures, edge computing becomes the single best option. So, I’ll say it again, edge devices (and edge computing) are the future.

There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase In Revenue For Dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, Connected Smart Locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio Of Home Automation Products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages Of Professional Installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realize they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realize that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling Additional Home Automation Products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available.  The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labor warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces Connection Instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realize over time. On the other hand, one issue DIYers may recognize right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognizable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not Everyone Is A DIY Customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing Complete And Custom Solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.

Artificial intelligence allows machines to do jobs previously done by people. When it comes to security and surveillance, this technology allows cameras and control room equipment to identify a wide range of threats automatically and in real time across hundreds or even thousands of cameras – allowing security teams to take immediate action to protect people and assets. AI Technology And Surveillance Solutions Artificial Intelligence technology built into surveillance solutions help organizations optimize their security Video surveillance cameras are the electronic eyes of any security operation. In the past, human supervision was needed to make sense of the images captured, and to assess whether certain events posed a security risk or not. With some organizations using hundreds or even thousands of cameras to protect their people and assets, manual review of footage is simply impossible – potentially leaving them vulnerable to security breaches. Advanced Artificial Intelligence technology built into surveillance solutions can help organizations overcome this challenge and optimize their security. This means cameras, control-room equipment and back-end infrastructure can now ‘learn’ about potential threats for themselves by recognizing people, vehicles and even behaviors. Detection And Prevention The manual interventions needed with traditional security systems mean that teams were frequently reacting to breaches that had already happened. Artificial intelligence changes all this by recognizing potential threats before they impact company’s people or assets – allowing security teams to react immediately to neutralise any potential threat. Artificial intelligence solutions can automatically trigger alerts when a person appears in a restricted area For example, artificial Intelligence solutions can automatically trigger alerts when a person appears in a restricted area, or when a vehicle with a blacklisted number plate enters a site. With alerts delivered in real time, teams can identify and react to security threats and protect people and assets more effectively. And because alerts are automated, potential threats are hardly missed or overlooked. How Does Artificial Intelligence Work? Artificial intelligence systems become more intelligent over time, building databases of potential threats and reacting to new events accordingly. This allows systems to ‘think for themselves’ and to alert teams of any suspicious events or people who are caught on camera. Artificial intelligence technologies use advanced algorithms based on Deep Learning to distinguish between different kinds of security events and threats. Technologies incorporated into the Hikvision portfolio include: Facial recognition which allows law enforcement personnel to identify suspects and commercial teams to identify VIP customers in real time. Vehicle identification which can be used to identify vehicle number plates and recognize different types of vehicles (even down to make and model), or to trigger alerts when vehicles enter restricted areas. Perimeter protection which helps organizations to identify real threats by distinguishing people and vehicles from other moving objects and keeping false alarms to a minimum. Business intelligence which employs people counting, queue detection, and heat mapping technologies, so that organizations can enhance operational efficiency by making use of the data report. Increasing Commercial Success  Artificial intelligence isn’t just useful for identifying security threats – although this is a key strength of the technology. It can also help organizations increase their competitiveness and commercial success. For example, VIP customers who opt to participate in special marketing promotions or other incentives can be identified so staff can provide the right kind of service at the right time. This gives organizations the opportunity to personalize the service experience, foster loyalty and maximize customer lifetime revenues. Artificial Intelligence can help organizations to better understand customers and meet their needs more effectively In the same way, artificial Intelligence can help organizations to better understand customers and meet their needs more effectively – leading to more commercial opportunities. One feature – called People Counting – allows stores and commercial centers to map footfall at peak times, ensuring that staffing is optimized to meet demand. At the same time, stores can see which areas of the building customers visit most and adjust their merchandising and product positioning accordingly to maximize the sales opportunities. Artificial Intelligence At Hikvision Hikvision’s family of artificial intelligence products include the DeepinView network cameras and DeepinMind NVRs. The products help to tackle security with facial recognition; monitoring and counting of people; and recognition and detection of vehicles, to name a few. These features all depend on artificial intelligence technology to recognize, classify and respond to security threats. This article was written by Hikvision.

Deploying security robots at a company is about more than providing and programming the hardware. There is also an element of “change management” involved in smoothing the way for robots to play a security role working side-by-side with human counterparts. Rising Popularity Of Security Robots As security robots increase in popularity, more companies are adapting to such cultural challenges "As security robots increase in popularity, more companies are adapting to such cultural challenges. Many Fortune 100, technology, finance and defense companies have begun using security robots, and some are asking to expand their implementation", says Travis Deyle, CEO and co-founder of Cobalt Robotics. "It is a complex solution that involves merging technology with people." “More people are looking at how they can deploy and test this technology, dipping their toes in the water,” says Deyle. “Financially the risk is low, but culturally it is pretty acute. It is a very visible piece of technology moving through your most sensitive spaces and interacting with employees.” Change Management “Doing change management and addressing the cultural implications inside the company are the biggest challenges we face,” Deyle adds. “We have to make sure that people know what the robot is there for, what it does and how it helps them. There is a social contract between companies and employees about what information is being collected and how is it being used.” The technical onboarding of a robot is the easy part, says Deyle. “The robot goes in, maps out the space; it takes about an hour. The bigger part is the cultural onboarding.” The process involves working closely with the company’s communications team to manage how the use of robots is messaged throughout the company. Deyle suggests doing a Q&A event where employees can touch and feel the robot and get comfortable. “We tailor the interaction to the individual company,” he says. Importance Of Communication Communication with employees, tenants, clients, law enforcement, etc. is very important Communication with employees, tenants, clients, law enforcement, etc. is very important and, if done well, all goes smoothly, agrees William Santana Li, Knightscope Chairman and CEO. “Showing up with a 400-pound, 5-foot-tall autonomous robot, deploying it and not telling anyone what is happening is ill advised!” Knightscope also advises potential end users to identify clearly the areas of improvement needed in a security program to guide the deployment of robots. Beware of “Science Fiction Disease,” whose symptoms include unrealistic expectations or fears emanating from Hollywood depictions of robots over the years. Expectations should be spelled out: Keep ongoing and clear communications between the provider and the client, continuing to make improvements together. Future Of Robotics And AI Users should also think clearly through their source of funding, including the second and future years of an implementation. Communication is key, involving stakeholders from the CSO to facilities, purchasing to human resources, finance to the CEO. The future of robotics in corporate America is more than the development of the technology. Given advances in artificial intelligence (AI), sensors and software, the technology is the easy part. Thinking more broadly about how robotics can excel in the corporate environment – and make companies safer – is the next big obstacle on the path to effectively using the powerful technology.

The mindset behind a new law to prohibit the use of facial recognition and other security-related technologies by San Francisco police and other city agencies is obvious in the name of the new ordinance: “Stop Secret Surveillance.” Ordinance To Stop Secret Surveillance The San Francisco Board of Supervisors passed the ordinance 8-1 with two abstentions on May 14, and there will be another vote next week before it becomes law. We have an outsize responsibility to regulate the excesses of technology precisely because they are headquartered here" The irony of such a law emanating from northern California, where tech giants promote the use of numerous technologies that arguably infringe on privacy, is not lost on Aaron Peskin, the city supervisor who sponsored the bill. “We have an outsize responsibility to regulate the excesses of technology precisely because they are headquartered here,” he told the New York Times. Regulating Facial Recognition Technology  Although the facial recognition aspects of the ordinance have been the most publicized, it also targets a long list of other products and systems. According to the ordinance, "Surveillance Technology" means “any software, electronic device, system utilizing an electronic device, or similar device used, designed, or primarily intended to collect, retain, process, or share audio, electronic, visual, location, thermal, biometric, olfactory or similar information specifically associated with, or capable of being associated with, any individual or group.” Broadly interpreted, that’s a lot of devices. Includes Biometrics, RFID Scanners The ordinance lists some examples such as automatic license plate readers, gunshot detection hardware and services, video and audio monitoring and/or recording equipment, mobile DNA capture technology, radio-frequency ID (RFID) scanners, and biometric software or technology including facial, voice, iris, and gait-recognition software and databases.   Among the exceptions listed in the ordinance are physical access control systems, employee identification management systems, and other physical control systems; and police interview rooms, holding cells, and internal security audio/video recording systems. The ordinance ban applies to city departments and agencies, not to the general public and exceptions include physical access control systems, employee identification management systems, and internal security audio/video recording systems Airport Security Not Part Of Ordinance The ban only applies to city departments and agencies, not to private businesses or the general public. Therefore, San Franciscans can continue to use facial recognition technology every day when they unlock their smart phones. And technologies such as facial recognition currently used at the San Francisco airport and ports are not impacted because they are under federal jurisdiction. Furthermore, the San Francisco police department does not currently use facial recognition anyway, although it has been deployed in places such as Las Vegas, Orlando, Boston and New York City. Safeguarding Privacy Of Citizens The ordinance appears to have a goal of avoiding government uses of technologies that can invade individual privacy, seeking to avoid worst-case scenarios such as an existing system in China that uses millions of surveillance cameras to keep close tabs on the Uyghurs, a Muslim minority population. Any new plans to use surveillance technology must be approved by the city government, and any existing uses must be reported and justified by submitting a Surveillance Technology Policy ordinance for approval by the Board of Supervisors within 180 days. Surveillance Technology Policy  Banning use of facial recognition just when its capability is being realized is counterproductive But might such a ban on technology uses undermine their potential value as crime-fighting tools just when they are poised to become more valuable than ever? Ed Davis, a former Boston police commissioner, told the New York Times it is “premature to be banning things.” He notes: “This technology is still developing, and as it improves, this could be the answer to a lot of problems we have about securing our communities.” Technology development doesn’t happen in a vacuum and banning uses of facial recognition and other technologies just when their capabilities are being realized is counterproductive. We should be thoughtful, deliberate and transparent in how we embrace new technologies. However, discarding them out-of-hand using emotionally charged words such as “secret surveillance” does not promote the best use of technology to the benefit of everyone.

The Electronic Security Expo (ESX) will be held at the Indiana Convention Center, June 3-6, in Indianapolis. The show focuses exclusively on the electronic security and life safety industry, including companies that service the connected Internet of Things (IoT) space for homes and businesses. The ESX Main Stage will highlight inspirational presentations from motivational speakers, Dr. Rick Rigsby and Kevin Brown. In addition, there will be a founder of a drone security company and an Entrepreneur-in-Residence from Kleiner Perkins for OpenXchange, and a Secret Service agent for the Closing Keynote. Sharing Best Practices And Trends In breakout sessions, colleagues and business thought leaders will share best practices, trends and opportunities that helped their own companies and careers, so that others might replicate their successes or minimize their failures. These sessions are aimed at propelling attendees to reimagine their business models and go-to-market strategies, says George De Marco, Chairman of ESX and Managing Partner for DECO Ventures LLC. Examples of breakout sessions include: CounterPoint Forum – “False Alarm Dispatches - A Real Threat or a Nuisance to the Industry?” “Top 3 Ways to Grow Your Video RMR” “5 Faster, Smarter Ways to Improve Cash Flow” “Artificial Intelligence Real Time Video Monitoring Solutions” Promoting Security Professionals’ Growth Our goal is to develop next-gen methods that deliver industry content and promote professional growth"“Each year, we challenge ourselves to raise the bar of the educational sessions and main stage events,” says De Marco. “One of the ways is introducing new faces and voices for the peer-developed and peer-driven educational sessions that offer best practices and identify trends, opportunities and challenges for industry professionals to consider today and in the future. Our goal is to develop next-gen methods that deliver industry content and promote professional growth as the industry pivots to the future.” New entrants and disruptors are challenging traditional go-to-market strategies, causing traditional companies to rethink how they rise above the noise in a changing competitive landscape and handle new consumer buying behaviours, says De Marco. Exhibitors At ESX Exhibitors that support ESX include Interlogix (Diamond sponsor), Napco (Platinum sponsor), Alula and DMP (Gold sponsor), and ADI, Altronix, Bold Group, Essence, ICT, Quick Response, Resideo, Secura key, Security Central and WeSuite (Silver sponsors). ESX seeks to connect exhibitors with the influencers and decision-makers from companies that represent a cross section of dealers, integrators and monitoring companies in North America. The exhibit hall will be the focal point for exhibitors to showcase their latest technology in the city’s impressive convention center. The exhibit hall will be the focal point for exhibitors to showcase their latest technology in the city’s convention center “We recognize individuals and companies during the Opening Celebration that help propel the industry forward and at our VIP Event at the Indianapolis Motor Speedway,” says De Marco. “During the day, there are meals around the Main Stage sessions which gather attendees around the table for casual conversation before the presentation begins.” Indianapolis, home of the Indy 500, is a unique location that has a lot to offer the attendees of ESX. A special night at the Indianapolis Motor Speedway will invite a limited number of guests to share great food and drinks, to experience a trip around the track in an official pace car, and to ‘kiss the bricks’, a speedway tradition. Centrally located in the US, Indianapolis is a convenient convention destination for travel, whether flying or driving. Connecting With Peers And Colleagues Another benefit of the show is the cross-section of companies represented in the industry, whether large, medium or small There are also networking opportunities throughout the week. The Pub Crawl, an attendee favorite, is a night where long-time friends gather, and new friendships are made. “This is where the real conversations happen between peers and colleagues about real problems of running and growing a company, and solutions that can make a difference,” says De Marco. Another benefit of the show is the cross-section of companies represented in the industry, whether large, medium or small players. This enables professionals to come together to connect with their peers and colleagues, allowing for deep discussions on how to grow their people, revenues and profits, including mentoring opportunities that encourage leadership development, says De Marco. The subject of finding qualified employees is top of mind for almost every industry today, especially the security industry. Sessions that address hiring and managing employees for industry professionals include  “Hiring from Outside the Monitoring Industry: Surprising Resources for Great Operators” “Maximize New Employees: Why Onboarding is Critical to Their Success” “5 Tips for Effective Employee Performance Evaluations” Helping Attendees To Reinvent Their Business “Our focus is primarily on the attendee, helping them connect with suppliers, colleagues and opportunities that reimagine their businesses, so they can be stronger competitors,” says De Marco. “If we can provide the right knowledge to inspire or transform the attendees to take meaningful action or implement change that helps them remain relevant, we believe we have succeeded.” There will be an undercurrent of sadness at ESX this year because the industry recently suffered a loss. George Gunning, former CEO of USA Alarm Systems and one of the founding members of ESX, passed away in February. “We would be remiss if we didn’t recognize his contributions and influence on the industry and ESX over the years,” says De Marco. Another founding member of ESX who has passed away is John Murphy, formerly CEO of Vector Security.

VMS software and IP products from Hikvision, a supplier of innovative video surveillance products and solutions, are now being used by the Government of Gujarat Directorate of Technical Education (DTE), to protect and administer education facilities and services across Western India. A government organization that provides qualitative and higher level technical training for students from a diverse mix of financial and social backgrounds, the Directorate of Technical Education’s (DTE) goal is to deliver global standards of excellence in technical education for all its students. Looking to provide a more secure environment and enhance education management, both inside its college campuses and within classrooms, DTE enlisted the help of Prama Hikvision India to evaluate their needs and recommend a practical solution. Enhancing Education Processes Working closely with the client, Hikvision undertook site surveys at 43 campuses across Gujarat and in respect of DTE’s management and system performance needs, proposed a cost-effective solution that would provide the required level of indoor and outdoor surveillance coverage. The considerations for the surveillance solution would also take-in DTE’s objective of enlisting the new system to play a role in enhancing the day-to-day education processes, where it could also be used to remotely monitor examinations, as well as being a time-saving facilities management tool for use across the large Western India state.The Hikvision control software fully supports smart search, playback, and smart detection Centralized Surveillance Monitoring Providing centralized remote surveillance and alarm monitoring, Hikvision proposed an IP-based solution that would use DTE’s existing secure virtual private network (VPN), which connects all education sites across Gujarat to a central point at the Directorate of Technical Education, in the capital city of Gandhinagar, Gujarat. At two control rooms, Hikvision iVMS-5200 Professional VMS software was installed to control and monitor the new surveillance system 24/7. Ideal for controlling any mix of surveillance system products, the iVMS-5200 Professional software fully supports all Hikvision products, including DVRs, NVRs, cameras and speed domes, as well as any mix of third party manufacturer products that conform to ONVIF standard. Allowing DTE’s security and management application needs to be addressed, regardless of its size and complexity, the Hikvision control software fully supports the installed Hikvision products’ smart features, including smart search, playback, and smart detection. Low-Light Surveillance Capability To provide affordable high-quality surveillance imaging across the 43 college campuses covered, Hikvision specified a mix of DS-2CD2620F-IS HD 2 Megapixel vari-focal IR network bullet, and DS-2CD2720F-IS HD 2 Megapixel outdoor network IR dome cameras. Both camera models provide 1920×1080 resolution, and true day and night (ICR) low-light capabilities, along with back-light compensation (BLC). Approximately 1,300 Hikvision cameras installed now provide comprehensive surveillance within the campuses lobbies, classrooms, laboratories, staff rooms, examination halls, auditoriums, storerooms, exit and entry doors, and open campus area access gates and car parks. Integrated Campus Security The Hikvision iVMS-5200 Professional VMS software enables 43 campus locations to be monitored easily and reliably"The Hikvision IP-based surveillance solution successfully illustrates just what can be achieved with large-scale integration,” explains Pinkal Shah, Asst. Manager - Technical Support, at Prama Hikvision India. “The Hikvision iVMS-5200 Professional VMS software enables 43 campus locations to be monitored easily and reliably, encompassing central video management, integration and failover mechanism." "Supporting all remote sites’ local storage and camera SD storage, the system uses Hikvision’s Center Video Record (CVR) mode using NAS to receive data streams directly from network cameras. With CVR mode, there is no need for an intermediate storage server, which not only increases storage efficiency and system stability, but also greatly reduces system hardware cost for the end-user.” DTE system operators can remotely check the status of facilities or presence/absence of support staff Remote Surveillance "The Hikvision video surveillance system utilizes a WAN/VPN to connect each of the separate locations in this massive multi-site project,” explains Mr. Dayashankar of Progility Technologies Pvt. Ltd., systems integration company responsible for the installation of the project. “The excellent Hikvision iVMS-5200 Professional VMS software enabled us to integrate the many existing third-party manufacturers cameras into the new system, as well as providing out of office hours remote alarm configuration and monitoring. We found the quality of the Hikvision networked camera images to be exceptional under every operating condition.” Viewed from the central monitoring stations, DTE system operators can now remotely check the status of facilities or presence/absence of support staff across Western India. In addition, on examination of the high definition play back, since the installation went live, incidents of petty theft have been recorded, and stolen belongings of students and facilities recovered.

An initial investment of $100 million launched the first American public university campus in Mexico: Arkansas State University Campus Queretaro (ASUCQ). Within five years of its 2017 opening, around 7,500 staff and students are expected to use the site, including campus accommodation for up to 1,500 students. To accompany such a high-profile development, the university needed security and access control systems with a trusted and proven track record protecting staff, students and other university assets. They sought a technology-based solution to reduce security risks across the campus, and specifically an access control system able to monitor multiple spaces and monitor all access points in real time. System software and hardware should make it fast and intuitive to generate or modify access rights for any campus user. A single solution needed to work across both common university facilities and separate areas with student accommodation. Monitoring Campus In Real Time With the SMARTair Wireless Online option, facilities managers monitor the campus in real time, with live updating of who enters where, and when ASUCQ turned to SMARTair to protect its investment and site users. So far, around 600 SMARTair battery-powered online escutcheons have been installed across campus. High traffic flows through many campus doors required robust access control devices. With the SMARTair Wireless Online option, facilities managers monitor the campus in real time, with live updating of who enters where, and when. Intuitive SMARTair software enables all day-to-day administration from a central control point. "SMARTair is a very secure access control system that is also very intuitive for user and access management,” says Jose Alfonso Suarez Torres, Operations Chief at ASUCQ. Future plans for ASUCQ envision a ‘university city’ with up to 20,000 students — all protected in real time with SMARTair access control. And because a SMARTair system is wireless, expanding and upgrading access control will never disrupt the daily work or campus life at this fast-growing university. SMARTair Mobile Solution Openow A single interaction with the SMARTair TS1000 software is all it takes to make a virtual key disappear automatically from a user’s Openow app The new SMARTair mobile solution, Openow also gives facility managers the option to send, revoke and amend the validity of users’ keys, wherever they (or the keyholder) may be — with no need for physical credentials like keys or smart-cards. Students and staff save time, with no access cards to collect or validate. Each user installs and validates their Openow app and collects keys virtually. Tap a SMARTair escutcheon with your phone... and the door unlocks, if you are authorized to enter. Administrators save time and resource at the end of a student or staff member’s time on campus. A single interaction with the SMARTair TS1000 software is all it takes to make a virtual key disappear automatically from a user’s Openow app. A simple, secure, modern solution to university access control.

Edmund Rice, formally Christian Brothers College, was established in 1926 and is an independent Catholic high school for boys located in the heart of the picturesque Illawarra district, to the south-west of Sydney. The founder of the Christian Brothers, Edmund Rice, lends the school its present-day name. Installation Of New Surveillance System Since 2013 Edmund Rice College has invested millions to bring cutting-edge facilities to their students, including a first-class sports hall, state-of-the-art computing facilities, and new learning spaces both inside and out. The school’s current 1980s analog security system was only semi-operational and not up to the essential task of protecting these assets. Only authorized members of staff have access to review or download foot­age, with neither studentsnor teachers able to do so So, the principal called in Dean Scanlen from Forcefield Security to carry out repairs. Dean knew that continuing to repair the increasingly defunct technology was not a long-term solution: “I suggested, why not include the installation of a brand-new security system in the Sports Hall into the construction cost? I explained the savings that would be seen in the long term and how it was a perfect time to incorporate into the larger project.” The decentralized design of the MOBOTIX cameras with intelligent low bandwidth requirements allowed integration into the school’s existing network and MOBOTIX hemispheric technology meant fewer cameras cover larger areas. With license-free regularly upgraded firmware, and cameras built to last and to stringent quality standards, MOBOTIX technology offered an economical long-term solution and was perfect for the school. Furthermore, as many areas to be covered were internal, the competitive pricing of the indoor range brought even greater savings upfront. “In order to convince them, I suggested that they try out one MOBOTIX camera. They used it for a month, and came back more than happy and ready to go ahead with the entire installation,” Dean explains. MOBOTIX Video Surveillance Solutions A combination of M15s and D15 easily protected the exterior of the building and only a single i25, MOBOTIX hemispheric indoor camera, was needed to cover the entire sports hall arena A modern alarm system was fitted in the Sports Hall and MOBOTIX cameras were installed around the outside and inside of the building. A combination of M15s and D15 easily protected the exterior of the building and only a single i25, MOBOTIX hemispheric indoor camera, was needed to cover the entire sports hall arena. Positive results were seen quite soon afterwards, with the access reliable footage acting to reduce incidences of bullying and fighting. Extremely happy with the installation, the school were eager for the newly refurbished library to be secured next. By this stage the VMS (video management software) had been upgraded to the newly released MxMC (MOBOTIX Management Center), making installation even simpler. In spite of its size, the library only required 2 indoor hemispheric c25 cameras to monitor the whole area. Q25s and D15s were installed to keep a watchful guard on the entrance and exterior respectively. Thanks to MxMC’s intelligent sorting of all parameters, which supports visual control and drag&drop, installation time was significantly cut. Pros Of MOBOTIX Decentralized Technology MOBOTIX decentralized technology keeps bandwidth requirements extremely low, allowing a secure subnet to be installed on the school’s existing network without causing any extra burden. Indeed, at busy times, such as during class when students are using computer equipment, the cameras delay sending footage, storing it in a buffer designed specifically for this purpose. “IT didn’t even see an imprint of MOBOTIX on their network,” Dean explains. Edmund Rice College can now look to the future with reassurance, knowing that they have a scalable, flexible security system built to last Live monitoring takes place in a local control room performed by security staff, and only authorized members of staff have access to review or download foot­age, with neither students nor teachers able to do so. Further measures were taken to protect the privacy of students in view of the new system, by disabling all microphones on the cameras during teaching hours. However, at night time, the microphones are switched on through a custom setting, so that the control room can speak to anyone on site using remoteGUARD. Protection Against Vandalism The cameras have already had their first major win protecting computer equip­ment from vandalism. “Someone had been swapping the letters over on the keyboards in the computer room,” Dean explains. “Using MxMC, we reviewed the recordings and found perfect footage of the culprits in action. They were repri­manded and asked to pay for new keyboards. It had happened in the past and the school hadn’t been able to catch them, until now.” Edmund Rice College can now look to the future with reassurance, knowing that they have a scalable, flexible security system built to last. MOBOTIX decentral­ized technology made installation simple, with no new cabling nor additional infrastructure required. This, along with the great coverage provided by hemispheric technology and the lower price point of indoor cameras, meant a sophisticated security system was also affordable. And, because MOBOTIX firmware is license-free and regularly updated, the school have the reassurance of knowing the system will remain cutting-edge for many years to come.

  The Dahl Auto Plaza in Winona, Minnesota is part of an auto dynasty that first began in 1911, when Andrew H. Dahl began selling Ford Model T’s out of his general store in Westby, Wisconsin. The company is in its fifth generation of Dahl family ownership with over a century of growth behind it. Today Dahl operates three dealership campuses throughout the Midwestern United States that are home to Subaru, Hyundai, Mazda, Toyota, Chevrolet, Buick, GMC, Ford, and Lincoln automobile franchises. During construction of the new Dahl Auto Plaza in Winona, the installation of a video surveillance system was a required part of the planning. Arecont Vision became the go-to manufacturer for all the dealership’s surveillance cameras. Video Surveillance System Challenge Winona’s Dahl is home to three different dealerships on a single campus — Chevy, Toyota, and the Dahl Used Car Express Service Center. The company needed a comprehensive video surveillance system to monitor its parking lots and service bays for traffic, customer flow, vehicle flow, vandalism, and theft. With a desired 15-16 camera limit to cover such a large amount of space, cameras with high image quality and flexibility were essential to the new surveillance system’s success. No other camera manufacturer could compete with the price and performance of the Arecont Vision Omni series Arecont Vision Try-and-Buy Program The implementation of Arecont Vision megapixel cameras at Dahl Winona began with the use of Arecont Vision’s Try-and-Buy program at the recommendation of Russ Neitzke, President and Founder of systems integrator Digicom, Inc. Cameras selected for a Try-and-Buy trial can be returned by the systems integrator for a full refund of the purchase price if the customer is unsatisfied. The only cameras considered for the Dahl video surveillance system were Arecont Vision SurroundVideo Omni models after they were tested. “No other camera manufacturer could compete with the price and performance of the Arecont Vision Omni series,” Mr. Neitzke said. “As a result, no other surveillance camera manufacturers were recommended by Digicom, Inc. or would be able to so effectively cover the 15 acres of new and used vehicle display, public access, and vehicle service areas at the new Dahl Auto Plaza.” SurroundVideo Omni Unique Design The SurroundVideo Omni series features a unique, patented 360o track design. Each camera includes four individual megapixel (MP) sensors mounted in multi-axis gimbals that can be independently placed and aimed in nearly any configuration, allowing coverage to be highly customized to specific project requirements. With features like remote focus in the SurroundVideo Omni G2, interchangeable lenses and high-resolution capabilities (12 and 20MP) in both G1 and G2 series models, the versatility of this camera family is unmatched. For large open spaces such as those found at the new Dahl campus, the SurroundVideo Omni series provides high resolution, omni-directional video in a rugged, low profile enclosure suitable for both indoor and outdoor use. The cameras are IK-10 impact resistant and IP66 environmental rated against dust and water, making them ideal for Dahl’s requirements. Reduced Need For Multiple Cameras Most critical for Dahl were the SurroundVideo Omni series benefits of low maintenance, high video resolution, and the ability to reduce the number of cameras required for full situational awareness throughout the campus. The SurroundVideo Omni 12MP models selected include Wide Dynamic Range (WDR) technology, which aids in producing high quality, clear images even in challenging light situations. The SurroundVideo Omni reduces the need for multiple cameras to cover open spaces, saving the customer money With Digicom Inc. designing the surveillance and installation plans, Dahl was in good hands. Dahl selected the SurroundVideo Omni series, reaping the significant benefit of reduced installation time. Each sensor gimbal in a SurroundVideo Omni is magnetically set in place around the 70+ placement-point omnidirectional track and then quickly locked down during installation. The SurroundVideo Omni reduces the need for multiple cameras to cover open spaces, saving the customer money on both camera cost and installation requirements. Without the need for the constantly moving parts of a legacy Pan-Tilt-Zoom (PTZ) camera, there are no parts, gears, belts, or motors to wear out and to require maintenance in the SurroundVideo Omni series. This reduces ongoing operational costs. This makes it easy for the installer to arrange an ideal coverage layout. Another significant selling point for Dahl was that each SurroundVideo Omni camera requires only a single IP category 5 PoE (Power over Ethernet) cable, which reduces both complexity and installation cost. ExacqVision VMS Dahl can monitor the surveillance system locally, corporate-wide, and on various smartphones and tablets. Arecont Vision Technology Partner Program member ExacqVision is utilised for the video management system (VMS). A single ExacqVision VMS license is required for each SurroundVideo Omni camera, while providing four high-definition video views. Arecont Vision cameras are certified with ExacqVision and the VMS is installed in the Arecont Vision MegaLab™ to enable ongoing collaboration between the two companies and to ensure the best possible integration and support for customers. Dahl can monitor the surveillance system locally, corporate-wide, and on various smartphones and tablets Arecont Success At Dahl The Arecont Vision SurroundVideo Omni cameras at Dahl have been a great success, with high customer satisfaction. “Basically,” Mr. Neitzke stated, “The coverage that you get with the SurroundVideo Omni is really like buying four cameras in one.” Being able to effectively cover Dahl’s range of campus requirements with fewer cameras and lower purchase, installation, and operational costs meant that Arecont Vision has hit all the required marks for this project, according to Mr. Neitzke. The system has performed incredibly well, with few issues from the end-user. On the rare occasion when an issue has popped up, the Arecont Vision team has been responsive to the customer’s needs, providing technical support, advanced replacements, or any other kind of assistance Dahl has needed for the surveillance system. Future Projects Arecont Vision and Dahl are now planning a second, even larger project at Dahl’s campus in downtown La Crosse, Wisconsin. Dahl plans on upgrading this campus with a new surveillance system for indoor and outdoor spaces with Arecont Vision cameras. Digicom, Inc. and the Arecont Vision Field Application Engineering groups are developing a campus-wide plan for this next project. SurroundVideo Omni will be ready to be deployed yet again whenever Dahl needs it.

Located within 10 miles of the U.S.A. - Mexico border on the southern tip of Texas, Harlingen Consolidated Independent School District (CISD) serves most of the cities of Harlingen and Palm Valley, the towns of Combes and Primera, and portions of unincorporated Cameron County, including the communities of Las Palmas-Juarez and Lasana. Over 18,000 students are enrolled in 29 schools across these communities. The school system has seventeen elementary schools, five middle schools, a ninth grade academy, two comprehensive high schools, a medical high school, an early college high school, and two alternative high schools. Four-Year IP Surveillance Migration Plan High-quality video is required to identify and prevent incidents, as well as to provide detailed information to law enforcement and first responders in case of an emergency. Harlingen CISD’s analog system was unable to deliver high resolution images, leaving district schools with un-actionable video. Other deficiencies of the system included image instability, limited network accessibility across the district, and inadequate storage capacity to support additional cameras for increased coverage. Recognizing the shortcomings of its analog system, Harlingen CISD developed a four-year migration plan to replace it with an IP surveillance system. Arecont Vision Megapixel Solution After an extensive RFP (Request for Proposals) process, Harlingen CISD contracted with Calence Physical Security Solutions, LLC, headquartered in Austin, Texas. A local Calence branch in nearby McAllen, Texas delivered the video system upgrade project. Harlingen CISD selected Arecont Vision®, which provided the best combination of high-quality video and a competitive price point for megapixel cameras. Exacq Technologies was selected as the video management system (VMS) software, network video recorder and system health monitoring provider. The first phase of the upgrade was for two high schools, one middle school, and the ninth-grade academy. Included as well was the district’s new 15-acre agricultural farm, where students have the opportunity to learn to work with and care for animals. “We’ve been very impressed with the quality of the video provided by the Arecont Vision® cameras, which is a significant upgrade" Over 180 Arecont Vision® MegaDome® 2, MegaView®, and SurroundVideo® IP megapixel cameras were installed in these five locations. Local security officers monitor video from the cameras using the exacqVision Enterprise VMS software and exacqVision Enterprise System Manager (ESM). From ESM, school security officers can easily monitor the server and system health including camera connections. exacqVision ESM ensures video is properly recording from each Arecont Vision® camera. The high-quality video and expanded coverage area provided by the Arecont Vision® cameras allows the district security personnel to zoom in on live and recorded images. This enables the security personnel to identify individuals involved in an incident and to review what may have precipitated the incident. These benefits can be achieved without affecting overall coverage and without sacrifices in image quality. Remote Network Access The Arecont Vision® cameras installed at Harlingen CISD can be accessed district-wide via the network. Instead of having to physically travel to a location to view video following an event, security personnel can access any Arecont Vision® camera and exacqVision Z-Series recorder on the network remotely through the exacqVision client or mobile app. The increased storage capacity of the new system accommodates larger video archives. This allows security personnel to retrieve and view forensic video recorded by the Arecont Vision® cameras from the period before an event occurs to aid in investigations. “We’ve been very impressed with the quality of the video provided by the Arecont Vision® cameras, which is a significant upgrade over the previous system. Their stability and ease of use further contribute to our overall satisfaction with this new system,” says Ken Lee, Administrator for District Operations, Harlingen Consolidated Independent School District.

The Customer Located in Brooklyn Park, Minnesota, North Hennepin Community College (NHCC) is one of the largest and most diverse community colleges in the state, serving more than 10,000 students enrolled in 60 degree and certificate programmes. With a rich tradition of excellence in teaching and learning, NHCC offers an exceptional student experience at one of the safest campuses in the country. NHCC’s all-inclusive public safety program includes regular foot and vehicle patrol, set building alarms, access control and a campus-wide surveillance system. To further enhance student safety, NHCC has also installed MicroPower Technologies’ solar-powered, wireless MicroPower Surveillance Platform in its main parking lot for powerful, cost-effective and reliable 24x7 coverage. The Challenge Campus safety is a top priority for college administrators, who are constantly looking for new ways to provide an open academic environment while ensuring student safety. With a far-reaching security plan already in place, North Hennepin Community College was left with one area that needed better coverage: the school’s parking lots. “We see a large amount of activity in our parking lots, ranging from vehicle break-ins and tampering to hit and run accidents, which we have not been able to effectively monitor with our existing cameras,” explained Erik Pakieser, Director of Public Safety at NHCC. “Staff, students and parents have asked for more coverage in these areas and we are committed to meeting their needs.” However, limited by budget, the college simply could not afford to install a surveillance system that would require trenching concrete to install electrical and network cables. In addition, the building that would have to support any additional hardwired cameras in the parking lots did not have an adequate power supply. “Every time we discussed parking lot surveillance, the conversation was over before it began because of the extraordinarily high costs of hardwiring,” added Pakieser. On the recommendation of Paragon, a single-source provider of converged IP/IT security solutions, NHCC selected the MicroPower Surveillance Platform to monitor activity across the South West Parking Lot, the campus’ main parking area. “We didn’t look at any other solutions,” asserted Pakieser. “MicroPower was the only wireless solution available that would allow us the cover such a large area without running network or power cables, and deliver video we required.” MicroPower Solution NHCC installed 10 MicroPower video surveillance cameras mounted on 40-foot light poles throughout the parking lot . As an open-platform system, MicroPower is managed using the existing Milestone Video Management System for easy, central monitoring. “We couldn’t afford to invest in a separate client, so it was imperative that the new platform integrate seamlessly with the Milestone VMS,” noted Pakieser. “If not, it would’ve been a deal-breaker.” Public safety, human resource and maintenance personnel have access to the MicroPower platform, which is monitored in real-time by Public Safety officers. “Our officers like the MicroPower surveillance platform because they can see so much more than before and it is easy to manage using the familiar Milestone software,” said Pakieser. The MicroPower Surveillance Platform is used primarily for public safety reasons, but human sauces sometimes leverages footage to resolve employee issues or liability claims. “All feedback on the new systems has been very positive.” NHCC installed 10 MicroPower camerasthroughout the parking lot, which aremanaged using the existingMilestone Video Management System Paragon installed the MicroPower platform without difficulty, and all users were up and running with minimal training. “We upgraded the CMS to gain enhanced functionality with the MicroPower platform,” added Pakieser. “Now, we have access to more search and playback featured that let us better leverage the excellent surveillance footage we have of the parking lot.” Results According to Pakieser, the top selling feature of the MicroPower Surveillance Platform is the dramatic cost-savings it delivers. Its unique zero-cable design minimizes deployment time, reduces installation complexity and does not require trenching. “There was simply no way we could’ve moved forward if we had to trench, so having a wireless option was a very, very big deal," stated Pakieser. A hardwired surveillance system would’ve cost thousands more, making it unfeasible. “A wireless solution was the difference between having parking lot surveillance and not.” The college has also seen a reduction in operational expenses since deploying the solar-powered MicroPower Surveillance Platform, which operates on only ¾ Watts and supplies a minimum of five days of back-up power on a single charge of its battery packs. “We can cut our electricity costs because we aren’t powering the cameras,” said Pakieser, who added that the college doesn’t have to worry about overloading its existing power supply either. “MicroPower helps with our budget and allows us to reduce our environmental footprint – a fact that has been well-received by the campus community.” Maintenance costs have also been lowered, due in part to the durability of the cameras. In fact, the college has experienced no downtime since they were installed. “The cameras also hold up well under the extreme weather conditions here in Minnesota,” said Pakieser. In fact, the system has required little to no maintenance so far. Public Service officers also save time because they no longer have to patrol the area on foot. “We can use the system in lieu of foot patrol, and quickly and easily review high-quality video to expedite investigations.” Pakieser also likes that MicroPower incorporates security features and a robust wireless network protocol to ensure that video data is protected and highly available, even in the event of network disruptions. “The IT team had no problem getting the platform running on the network and can easily support the system to ensure optimal uptime”. The MicroPower solution has changed the face of security at NHCC, providing remote, wireless surveillance where it was once impossible. “From a security standpoint, the MicroPower platform has been a huge help in our daily monitoring and investigating of parking lot incidents and a proactive step towards complete, campus-wide security,” concluded Pakieser. By providing high-quality video footage of the parking lot, the new system will also help reduce the potentially high costs of liability claims. “We are very happy with the performance, reliability and cost-effectiveness of the MicroPower Surveillance Platform and plan to install it across our other two working parking in the very near future”.

Statistically speaking, incidents of terrorism are unlikely to impact most businesses and institutions. However, the mere possibility of worst-case-scenario attacks is enough to keep security professionals awake at night. Compounding the collective anxiety is the minute-by-minute media coverage when an attack does occur. The immediacy of the shared experience of global tragedy impacts us all – including security system decision-makers. We asked this week’s Expert Panel Roundtable: How is the rise in terrorism impacting the physical security market?

What is a business, or an industry, but a collection of people and the results of their work? People make all the difference in the destiny of a business or industry. And the people involved in a business reflect the impact of demographic changes – and the passage of time. The security industry has been largely built by Baby Boomers, who are getting older and increasingly stepping aside to make way for younger folks. We asked this week’s Expert Panel Roundtable: Is there a “new generation” of employees and managers entering the physical security marketplace, and what will be the impact?

ISC West 2019 is in the industry’s rear-view mirror, and what a show it was! The busy three days in April offered a preview of exciting technologies and industry trends for the coming year. We asked this week’s Expert Panel Roundtable: What was the big news at ISC West 2019?