Orange Cyberdefense, the cyber security business unit of the Orange Group, has boosted its UK executive team with the appointment of executive for three senior roles, including new Managing Director, Clive Hamilton. Global ICT experience Clive joins Orange Cyberdefense having spent more than 13 years at NTT Europe (NTT Ltd.), most recently as Managing Director. He has 30 years global ICT experience in network, cloud, data center, security and voice service. Mohammed Lateef has joined as UK Fi...
Paxton’s Installer app has officially gone live. The tool has been designed as a centralized platform giving installers and system administrators instant access to key information they need to install and manage Paxton products and solutions on the go. 2020 has been a productive year for the people of Paxton, despite the on-going consequences of the global pandemic. Regulatory guidelines and social distancing measures have led to essential and innovative updates for Paxton’s long-st...
Check Point Research, the Threat Intelligence arm of Check Point Software Technologies Ltd., a renowned provider of cybersecurity solutions globally, has published its new Brand Phishing Report for Q3 2020. The report highlights the brands which were most frequently imitated by criminals in their attempts to steal individuals’ personal information or payment credentials during July, August and September. In Q3, Microsoft was the brand most frequently targeted brand by cybercriminals, soar...
Dahua Technology, a renowned, video-centric provider of smart IoT solutions, announced a major rebranding to reflect the company’s growth and evolution within the North American video surveillance market. WizSense (pronounced “Wise Sense”), Simplified Analytics for Accurate Results, and WizMind (pronounced “Wise Mind”), Advanced Analytics for Ultimate Performance, will be sub-categories under Dahua’s Analytics+ umbrella. Each line encompasses existing product...
DHF (Door & Hardware Federation), is highlighting the importance of safety – and legal responsibilities – for owners of automated products through a series of free two-hour Zoom seminars. The first seminar, held on 23rd September, and delivered by DHF’s Senior Training and Compliance Officer, Nick Perkins, offered a guide for owners and managers of industrial doors, garage doors, powered gates and traffic barriers, including vehicle/loading bay doors, and vertically acting...
Aiphone, the renowned international manufacturer of intercom and security communication products, has added the IXG-MK IP Video Guard Station to its robust portfolio of solutions in its IXG Series Multi-Tenant Video Intercom System. The IXG-MK provides visitors a convenient way to call a building’s concierge, receptionist, or security guard directly from the entrance station. This is helpful when visitors are unsure how to reach a tenant or if they are simply trying to deliver a package t...
Interface Security Systems, a renowned managed service provider delivering business security, managed network, UCaaS and business intelligence solutions to distributed enterprises, announced the promotion of Brent Duncan to President and COO. Interface Security Systems is a portfolio company of SunTx Capital Partners and Prudential Capital Partners. Since joining Interface in April 2019 as Chief Revenue Officer, Duncan has been instrumental in transforming the company’s go-to-market strategy. Under Duncan’s leadership, Interface expanded its service offerings to a wider range of verticals, launched new products and adapted existing products for new applications, formed new strategic partnerships, and increased their new customer acquisition by 165%, in spite of the global pandemic. Delivering outstanding results Brent will continue to lead the revenue organization while taking on the additional responsibility for the company’s operations functions, thus creating a structure where the entire sales process, services deployment, customer lifecycle support, governance and customer experience are all part of one unified team. Interface is also in the process of making substantial investments in new product innovation, IT infrastructure and people. Michael Shaw, Chief Executive Officer of Interface, said, "This is a well-deserved promotion for Brent. He has demonstrated strong leadership skills and delivered outstanding results in the Chief Revenue Officer position over the past 18 months. Expanding Brent’s leadership role in the company achieves my vision for an executive team structure that will optimize the future success of the business. I am excited to be working with Brent and firmly believe that our best years are yet to come.” Business intelligence Interface is unique in its ability to offer managed services that combine physical security and network infrastructure" "We believe Interface is uniquely positioned to help businesses integrate the management of their security, managed networks, and business intelligence. Doing this has always been important, but with the global health crisis it is even more important,” said Robert Derrick, Managing Director of Prudential Capital Partners. “We look forward to supporting Brent in his new role, and the entire Interface management team as they continue to focus on delivering the highest quality products and service to their customers.” Offer managed services "Interface is unique in its ability to offer managed services that combine physical security and network infrastructure. We feel confident that Brent is the right leader to take Interface through this next phase of growth," said Ned Fleming, Founding Partner of SunTx Capital Partners. “I’m honored to assume these additional responsibilities and am energised by the opportunities for us to grow our business. Working as true partners to our customers, we will continue to differentiate ourselves with our innovative technology, customized services and our philosophy of relentless customer support," added Brent Duncan, President and COO.
The rampant spread of COVID-19 around the globe continues to challenge public health officials and governments alike to find ways to manage the spread of the disease until an effective vaccine can be developed. This challenge has led to new and novel approaches, particularly in the use of technology. One of the most recent technology applications to control the spread of the virus is the use of security cameras combined with facial recognition software. Facial recognition is part of a computer software category that uses video content analysis (VCA) technology. VCA technology uses machine learning and artificial intelligence to detect objects within a video image and then extract, identify, classify, and index them for a broad range of applications. As schools and businesses reopen, contact tracing has become an essential tool in preventing the spread of COVID-19. However, not surprisingly, people infected with the virus often struggle to remember everyone they have come in contact with in the previous two weeks, which reduces the effectiveness of contact tracing. Video security systems Instead of relying on human memory, schools and businesses that have video security systems can use facial recognition to quantify people's proximity across time and location. They can track where on the premises a student or employee has been and identify any other people that person has been in contact with while in the building. This technology helps avoid having to close an entire school or business when an individual tests positive for the virus by providing more precise information about what areas need to be sanitized and who may need to be quarantined. Safe and responsible reopening VCA technology and video security systems can also be used together to help ensure safe and responsible reopening In addition to contact tracing, VCA technology and video security systems can also be used together to help ensure safe and responsible reopening during the current pandemic in other ways, too: Improving compliance with face mask requirements -- Providing the ability to search for people with or without a mask, facial recognition can be used to detect face mask violations in real-time and alert those responsible for ensuring compliance. Limiting occupancy to ensure proper social distancing -- Video management systems software can be encoded with lower occupancy thresholds and rules to count the number of people entering and exiting a building or an area within it and send alerts when the occupancy thresholds are met. This allows security staff to ensure proper social distancing and provides a better understanding of where social distancing may be more challenging. Contact tracing Here is one example of how a business might use facial recognition for contact tracing. When an employee self-discloses that he/she has tested positive for COVID-19, the employer can upload a digital image of that employee into its VCA system to conduct a filtered search through its video footage for the last 2-3 weeks for any face matches for that employee. When matches are identified, the operator can review the video for each match to identify where in the facility the employee has been and who the employee may have come in contact with. The employer can then notify those individuals that they may have been exposed to the virus and recommend or require that they self-quarantine for the recommended 14 days. It is incumbent on the employer and required by the federal Health Insurance Portability and Accountability Act (HIPAA) to protect the individual’s identity when notifying the people he/she has interacted with. Important Considerations Critics argue that using video surveillance with facial recognition in hospitals and public spaces creates privacy issues Research has found that facial recognition is not as accurate as people may think. In an analysis of the use of facial recognition technology in law enforcement, Cardiff University found thousands of false-positive matches. Concerning facial recognition algorithms' accuracy, the National Institute of Standards and Technology (NIST) defines a false positive as two different individuals incorrectly identified as the same person. A false negative means that the software failed to match two images of the same person. The fact is, facial recognition technology has been controversial since its development. While facial recognition has been used to locate missing children and has improved the security at airports against terrorism, critics argue that using video surveillance with facial recognition in hospitals and public spaces creates privacy issues. In contrast, others point to concerns that inaccurate results can lead to false arrest problems when used in law enforcement. Facial recognition Given the strong feelings that the use of this technology can elicit, any organization considering using facial recognition should be prepared to address them openly. The Brookings Institute has developed several recommendations to help protect people from the potential problems facial recognition software can pose. These recommendations were developed prior to the emergence of COVID-19. Transparency However, while many of them will take years to implement, there are two that, in the short term, can do much to help ensure the responsible use of facial recognition in preventing the spread of the disease: Limit the Data Storage Time -- This is a reform that could go far in mitigating privacy concerns and fears around the misuse of data for purposes other than that for which it was originally collected. Data collected for contact tracing will no longer be relevant after the pandemic is over; therefore, there is no need to retain it beyond that. Defining limits on how long such videos will be retained will instill confidence that their images are used only for beneficial purposes and only for a specific period. Provide Clear Notification in Public Areas that Facial Recognition is Being Used and Why -- This would allow those who object to avoid those areas. While it would seem that everyone who wants to do whatever they can to help control the spread of COVID-19, some may not agree that facial recognition is an appropriate way to do that. Transparency concerning the use of these technologies in public spaces is therefore very important.
Video surveillance users can adapt to the challenges of working more flexibly between home, office, stores, and the control room with the newly released IDIS Mobile Plus app. Mobile Plus integrates the company’s popular IDIS Mobile app with its network and digital recorders, network cameras, and IDIS Solution Suite VMS. It delivers improved and more powerful functionality - anytime and anywhere – and gives users remote situational awareness of single and multiple sites. The app enables up to 4K live streaming on remote mobile devices, with high image quality in H.264/MJPEG and H.265 formats. Recorded footage can be played back in the same high definition that operators and managers use in from their control rooms or client software. Investigate incidents or suspicious behavior The IDIS Mobile Plus app can be configured to receive push alarms based on event and time lapse queries Users can choose from a range of viewing options - including portrait or landscape, dark mode, simultaneous 1/4/9/16 split screens, and a four-channel synchronized 2 x 2 split screen mode - to quickly receive multiple camera events. The IDIS Mobile Plus app can be configured to receive push alarms based on event and time lapse queries, and gives users the ability to use two-way audio, QR codes for fast device registration, and image capture while on the move. Security, safety, and loss prevention personnel can also remotely respond to and investigate incidents or suspicious behavior using notifications generated by alarm-in, motion detection, trip zones, video loss, and text-in functions. The new app also incorporates the benefits of IDIS’s Smart UX Controls, with: full pan, tilt, and zoom control of DirectIP® and DirectCX® cameras; calendar search, playback, and bookmark functions; simple drag and drop to change the size and position of the video; and pinch zoom for PTZs and fisheye dewarping. Manage surveillance operations remotely “The pandemic has forced many organizations to adapt quickly to changing work patterns, and move from fully to partially operational facilities. It’s now more important than ever for security and safety personnel to be able to manage their surveillance operations remotely, flexibly and on the move,” says Andrew Myung, President, IDIS America. “The new Mobile Plus app provides much needed help by putting the vital tools and functions of IDIS Solution Suite VMS directly into the hands of customers, wherever they are and whenever they need them.” The IDIS Mobile Plus app also supports dual stream options for playback, which means users can choose between lower mobile data consumption and higher image quality of up to 4K, depending on mobile bandwidth availability. iPad users can now also benefit from slide over and split view functionality. Language options include English, Russian, Japanese, and Korean and Mobile Plus supports Apple iOS from version 11.0 and Android 5.0 Lollipop (API 21) onward.
Sterling, a renowned provider of background and identity services, is expanding the global Sterling Identity suite of services and has launched a new UK Right to Work Identity Verification solution that uses facial recognition and fraud detection technology to accurately verify an individual’s right to work status. According to Cifas - the UK’s leading fraud prevention service - there have been consistent increases in identity fraud over the last four years which means that the potential fines that businesses could face by failing to properly verify an individual’s Right to Work status is becoming a growing concern for employers. Fraud detection technology The combination of facial recognition and fraud detection technology can accurately determine document authenticity With in-person checks now also becoming a challenge due to social distancing rules, as well as an increase in remote working, Sterling is proud to provide an easy-to-use service leveraging technology that enables fast and accurate remote Right to Work ID verifications. Using this new functionality, candidates follow a guided journey, which will invite them to use their smart phones to capture photos of relevant ID documents, along with a selfie image. The combination of facial recognition and fraud detection technology can accurately determine document authenticity, while the AI software examines the image to verify if it is a ‘live’ photo and matches this against the ID submitted. The results are then instantly available and accessible for final in-person checks, streamlining the verification process. Background check program As a full-service provider, Sterling is able to deliver this as either a standalone service or as part of a wider, more comprehensive background check program. Steve Smith, Managing Director EMEA at Sterling, commented: “Modern hiring starts with identity verification and with every company in the UK legally required to carry out Right to Work checks, the accuracy of verifications is essential. With identity fraud arguably becoming much more refined, the tools to verify workers should be equally sophisticated." Facial recognition software Sterling’s UK Right to Work ID Verification is part of a larger suite of identity products and services "This combination of artificial intelligence, facial recognition software, and fraud detection technology makes the Right to Work process more accurate by removing the full reliance on human verification and, perhaps more importantly, enables the process to begin remotely, with results immediately available to the employer." "With more businesses re-opening and beginning hiring, having access to fast ID verification solutions that enable a better and more efficient experience for employers and candidates alike, will be crucial to getting the UK back on track as we continue navigating through the COVID-19 pandemic.” Identity products and services Sterling’s UK Right to Work ID Verification is part of a larger suite of identity products and services that Sterling will continue to expand and release. With identity theft and data breach incidents continuing to rise globally, identity verification becomes a powerful way to create workplaces built on foundations of trust and safety, while also improving the candidate experience and reducing time to hire.
IT and security systems integrators across the Middle East and Africa can now deliver more efficient, off-the-shelf integration of complete corporate systems - including access control, visitor management, security and building management - following a distribution agreement between Quanika and NIT, an Ingram Micro Company. Quanika’s modular, ready-made approach is designed to make integration straightforward, even for the most complex, multi-site projects, enabling organizations to adapt their on-site operations quickly to meet rapidly changing circumstances, and run them efficiently from a single interface. A1001 and A1601 controllers The company works with systems integrators, consultants, and end-user enterprises globally to leverage seamless integration with Axis Communications’ A1001 and A1601 controllers for unlimited doors and users, network cameras and audio devices. Quanika also allows integrators to scale up AXIS Camera Station VMS to encompass more cameras and cover multiple sites as well as giving them the extensibility choice of Milestone’s powerful XProtect for video management. Quanika’s portfolio of solutions is designed to eliminate the inefficiencies of siloed solutions Quanika’s portfolio of solutions is designed to eliminate the inefficiencies of siloed solutions to enable more productive connections between people, physical infrastructure, and corporate systems. Quanika Compact is a practical and affordable choice for small-to-medium applications in healthcare, retail, manufacturing, logistics and similar locations, giving users the ability to tie together and flexibly manage multiple sites. Visitor management solution Quanika Enterprise is designed for larger scale facilities and corporate enterprises, including multi-purpose buildings, hotels, transportation hubs, hospitals, and universities, giving organizations complete control and situational awareness across their entire estates globally. The Quanika VisitorPoint visitor management solution streamlines and automates operations. Delivering a frictionless and contactless experience, Quanika VisitorPoint is becoming essential during the COVID-era to minimize interaction and risks to frontline staff and reduce contact with doors and surfaces, while acting as a force multiplier for the efficient management, control and tracking of visitors and contractors access and movements throughout facilities. Building management systems As well as providing new technology application routes for security systems integrators, the distribution agreement opens up extensive project options for NIT’s customer base of IT systems integrators, allowing them to deliver modular, commerical off-the-shelf (COTS) security and safety solutions with an extensive choice of third-party systems - everything from intruder alarms, fire, and building management systems to individual, operations-specific business management databases, systems, or devices. Welcoming the deal, Bassel Al Fakir, Managing Director NIT, an Ingram Micro Company, said that Quanika’s solutions are expected to make it easier for NIT customers to deliver solutions with a single, intuitive, security and safety management interface. Integrators and consultants Our customers will be able to use Quanika’s off-the-shelf solutions and 24/7 support to integrate best-in-class technologies" “NIT’s distribution agreement with Quanika will provide major opportunities for ICT integrators and consultants across the Middle East and Africa,” he said. “Our customers will be able to use Quanika’s off-the-shelf solutions and 24/7 support to integrate best-in-class technologies and deliver new levels of insight and control.” Quanika Managing Director, Leo Cook, said the agreement would also help integrators and their customers improve operational efficiency and meet the unprecedented challenges now facing them. Seamless operational efficiency “It’s never been more important for organizations to be able to manage their operations efficiently, and to let their people to work safely, flexibly and securely,” he said. “Quanika is already helping customers globally to meet today’s rapidly evolving challenges." "We are helping organizations to pivot their operations, including managing their people and networks more efficiently, and improving the way they use their buildings. We now look forward to working with NIT customers across the region to deliver seamless, advanced solutions here.”
Digital Watchdog® (DW), the industry provider in digital recorders, surveillance cameras and related management software, announces the launch of the new E.S.T. System (Elevated Skin Temperature). DW’S E.S.T System (DW-ESTS) provides a quick, contactless solution for initial screening of people on the go. Every industry and institution may benefit from implementing a skin temperature screening system. Following the U.S. FDA’s COVID-19 Enforcement Policy criteria released in April 2020, the DW E.S.T. is an NDAA/TSA and FDA compliant security-grade thermal camera that provides a low-impact, contactless alternative to traditional screening methods. At a distance of 6.5 ~16.4ft, with (±0.36°F (±0.2°C) accuracy tolerance, the E.S.T. scanning solution provides a high degree of flexibility to meet the individual requirements of a wide variety of installations. Elevated skin temperature Instead of manually taking the temperature of every person entering a building, E.S.T. identifies people with elevated skin temperature so one can easily separate them for additional screening. “The responsibility for business owners, property managers and school administrators to protect the people coming into their buildings has been raised to an acute level by the COVID-19 pandemic,” said Mark Espenschied, Director of Marketing, Digital Watchdog. “Instead of imposing on every person to take their temperatures, the Elevated Skin Temperature System automatically and discretely identifies people who may require additional screening.” The system includes an E.S.T. Blackbody temperature sensor, a skin temperature scanner camera, and a 2.1MP/1080p HD visible camera, making it easy for users to quickly detect and identify any person that may require additional screening. Features Product Features: A flexible, single product, integrated solution Enables high-throughput prescreening of people to detect indications of elevated skin temperature Detailed scanner images showing a temperature for each person NDAA/TSA compliant At an effective distance of 6.5 ~16.4ft, provides a high degree of flexibility to meet the individual situational awareness requirements of a wide variety of installations Dual Image Sensor with thermal detect Data processing on the software side High accuracy smart auto-calibration with Blackbody sensor Smart auto-calibration between the software and Blackbody Includes prescreening management software with an easy user interface Easy to setup Large sensor (384x288), 4x more data Alarm outputs for access control integration Privacy masks mode Multiple view options, including split view, PIP, and single view modes Temperature view color scheme adjustment FDA compliant Tripods included for an out-of-the-box solution (DW-ESTS)
Every building starts with the entrance. A solid enterprise risk mitigation and security strategy include protecting that entrance. Often, risk mitigation strategies protecting the entrance have included high-resolution video surveillance cameras, video management systems, and access control solutions. But that strategy and set of security solutions only tells part of the story. Imagine a security guard who is protecting a facility after hours, when an individual approaches the entrance and seeks to gain access. The security guard can pull up the video surveillance feed and see the individual and his movements, which appear to be suspicious. But he also needs to hear him in order to decide the next decisions and actions. Does he escalate the situation, calling for backup and for first responders’ response, or does he allow the individual access to the building because he works there and is authorized to enter? Meet high-definition voice What the security guard needs is to be able to hear and to communicate with that individual. All enterprise security systems need three primary components in order to successfully protect the entrance and to mitigate risk – access control, video surveillance, and the ability to hear and communicate. Each component plays an integral role in supporting a unified security system, and without all three, the security system is not complete. Access control can be thought of as the brains of a security system by holding data and permissions. It serves as the arms and hands of the system; it can either keep someone out or invite them in. IP video allows a security team to remotely position a set of eyes anywhere an IP camera can be placed on a network. With a video management system, security teams can see what is happening and decide how to respond. However, with remote viewing, the event may be over by the time security physically responds. Audio adds interactivity That three-component enterprise security system – comprising IP video, access control, and high-definition voice working together mitigates risks and provides value. It also means that security is interactive. Security teams talk and listen to the person that’s seen on a video surveillance system, no matter where the location or how remote. If the person is lost or simply needs assistance, security personnel can talk to them and provide direction and reassurance. Even more, in an emergency, an interactive solution becomes a critical life-saving tool, as it provides data that can be shared between security, police, emergency services, and more. Audio can also detect voices, noises, breaking glass, or other sounds that are not within direct view of a video camera. An interactive security system creates an informed response, by providing real-time situation awareness management. Post-event, it supports forensics and investigations to mitigate future security incidents. Audio and COVID-19 We are living in extraordinary times. As businesses begin to reopen and stay open, they are looking for any tools that can help them overcome the enormous challenges they face. In buildings and facilities, the COVID-19 pandemic has created a new security perimeter, one that demands contactless access with entry and exit, and that has also created a new duty of care for security professionals. Now more than ever is the need to interact and communicate with individuals moving in and out of doors and spaces without physical intervention. Intelligent communications, integrated with contactless access control, can help a business to comply with pandemic safety guidelines and ultimately, reopen for business and stay open. COVID-19 has also increased the need for clean-room isolation and quarantine spaces, sometimes in areas not originally intended for that use, where risk of infection is high, and equipment must be easily disinfected between patients. Here, purpose-built cleanroom intercoms, providing clear touchless communications despite the noisy environment, have emerged as critical tools for enabling patient care while reducing the need to enter the contaminated space. For example, voice communication can enable hospital staff to verify identity and to communicate with patients without entering the isolated and infectious environment, which can save on personal protective equipment (PPE) and reduce the amount of exposure to the virus. In non-emergency healthcare facilities, such as medical centers, voice can effectively relay information to building occupants and visitors for screening purposes. Visitors can be seen and heard. For example, a patient who seeks access to a medical center for an appointment can hear important instructions from a nurse via the intercom solution. Seeing the person that you talk to is one thing but hearing them conveys a much better sense of closeness, making it possible to maintain a high level of security and customer service. The whole story Today’s security systems should no longer simply involve video surveillance cameras generating feedback and images to a security guard. Instead, a new ecosystem for enterprise security and risk mitigation has emerged, and it’s one that involves video surveillance, access control, and high-definition voice. That ecosystem can ensure well-rounded and responsive information management and security platform, all communicating with each other and offering actionable insight into risks and potential physical breaches. Audio is the new value hub of the connected and intelligent school, campus, building, correctional facility, and more. Simply put, a silent security system cannot be an effective security system. In every situation, it is crucial for all security professionals to mitigate risk, no matter what they are protecting. This emphasizes the need to hear, be heard, and be understood in virtually any environment.
This year has been characterized by uncertainty and extraordinary strain, which has fallen heavily on all manner of key workers. Alongside our celebrated healthcare professionals, carers and the emergency services, those working in essential retail have proved themselves to be the backbone of our society during this challenging period. As people try to grasp onto normality and cope with the unexpected changes taking place in every aspect of their lives – including the way they are allowed to shop – it’s no surprise that tensions are now running higher than ever. Retail crime was already on the rise before the pandemic struck, with the British Retail Consortium finding that at least 424 violent or abusive incidents were reported every day last year. The Co-op recently reported its worst week in history in terms of abuse and antisocial behavior, with 990 incidents of antisocial behavior and verbal abuse suffered by staff between 20th and 26th July. 990 incidents of antisocial behavior and verbal abuse suffered by staff between 20th and 26th July To manage the increased risks currently faced by retail employees, businesses must adopt new initiatives to safeguard their staff. Growing numbers of retailers including the Co-op and Asda have equipped their in-store and delivery staff with body worn cameras to enhance safety and provide them with peace of mind, as well as to discourage altercations from taking place at all. Traditional tech Body worn cameras are nothing new and have been used within the law enforcement industry for years. Traditional devices are record-only and can be used to record video evidence able to be drawn upon ‘after the fact’ should it be needed as an objective view of an event and who was involved. These devices can also be used to discourage violent or verbally abusive incidents from occurring in the first place. If a customer is approached by an employee, they are likely to think twice about retaliating if they know their interaction is being recorded. This stance is supported by research from the University of Cambridge that found the use of body worn cameras improves the behavior of the wearer and those in its vicinity, as both are aware of the fact it can act as an objective ‘digital witness’ to the situation. However, record-only body worn cameras do leave much to be desired. In fact, the same University of Cambridge study found that, in the case of law enforcement, assaults against officers wearing these devices actually increased by 15%. This could be attributed to those being recorded being provoked by the presence of the camera or wanting to destroy any evidence it may hold. Out with the old, in with the new Live-streaming enabled body worn cameras provide the benefits of record-only devices and more Fortunately, there is a better option. Live-streaming enabled body worn cameras provide the benefits of record-only devices and more. Live-streaming capabilities are able to take ‘after the fact’ evidence one step further and provide the wearer with ‘in the moment’ safety and reassurance. With these devices, if a retail employee is subject to a volatile situation with a customer, they can trigger live video to be streamed back to a central command and control room where security officers will be able to take the most appropriate course of action with heightened and real-time situational awareness. Having access to all of the information they could need instantly will enable security personnel to decide whether to attend the scene and diffuse the situation themselves or to take more drastic action if needed, before any harm has been caused. This capability is especially valuable for lone workers who don’t have access to instant support – such as delivery drivers, in-store or warehouse staff and distribution operators to name a few. The pandemic has also doubled the number of consumers who do their regular grocery shopping online, leading to potential supply and demand issues resulting in unhappy customers. Live-streaming body worn cameras rely on uninterrupted mobile connectivity to excel, as they are not connected to any physical infrastructure. To minimize the risk of the live video stream buffering or freezing – a real possibility for delivery drivers who can be working anywhere in the country – retailers should look to deploy devices capable of streaming in real-time, with near zero latency footage, even when streaming over poor or constrained networks. To get the most out of their tech, retailers should also look to implement devices that can be multi-use and can be deployed as a body worn camera or a dashcam to record any incidents that may occur while driving. Novel threats This year brought about a new threat that retailers must protect their staff from While not to the same extent, retail workers have always been subject to a level of potential physical or verbal abuse. However, this year brought about a new threat that retailers must protect their staff from. The COVID-19 pandemic has been the cause of many of the new threats facing employees, but is also a threat in itself. To mitigate this, retailers should look to introduce remote elevated temperature detection cameras in their stores, which analyze body temperature and sound an alarm when somebody’s temperature exceeds a certain threshold – as this could indicate the presence of a potential fever. When deployed on the same cellular network as live-streaming enabled body cameras, these tools can be linked to a central command center and the alarms viewed remotely from any connected device. This means a network of cameras can be monitored efficiently from a single platform. Ensuring the protection and security of retail workers has come to the fore this year. With the risk of infection in high-footfall locations, such as supermarkets, and the added pressure that comes with monitoring and enforcing safety guidelines, retail staff are having to cope with a plethora of new challenges. Retailers should adopt innovative technologies within their stores and delivery trucks, such as live-streaming enabled body cameras and remote elevated temperature screening solutions, to minimize the threat faced by their employees and provide them with instant support and reassurance should it be required.
The threat landscape we operate in today is changing all the time. Around the world, pressures on law enforcement bodies remain incredibly high as they face the challenge of rising international threat levels and a backdrop of intense political, social and economic uncertainty. It is a challenge that demands a considered, proactive and dynamic response. It’s clear that new technologies, such as Artificial Intelligence (AI), can dramatically improve the effectiveness of today’s physical and cyber security systems and help us to better defend against a wide-spectrum of threats. Finding the balance Specifically speaking, for physical security systems to be effective, they must have the full support of the public. Airport-style environments where security checkpoint processes are implemented are both time consuming and obstructive, and feels, at times, they are in no one’s best interest. Oppressive, fortress-like environments are likely to quickly lose the backing of the public, who want to be able to go about their daily lives without being delayed or obstructed by cumbersome security checkpoints and procedures. For physical security systems to be effective, they must have the full support of the public However, after a large-scale security threat or attack occurs, it is often these more overt systems that we gravitate towards, often fueled by a proven track record of both deterrence and detection. It’s the antithesis of ‘out of site, out of mind’ security. Having these large, bulky overt security systems offer reassurance to people and create a greater sense of security. But what if we could instill this sense of security without monstrous overt systems? What if today’s physical security systems could allow for seamless people flow while creating safe environments, all done in a covert manner without interrupting peoples’ way of life? This is exactly what can be achieved with the some of the new physical security applications that incorporate AI. Security solutions with AI: how, what, where? Today, security solutions driven by AI technologies are being developed and can be covertly deployed across a range of physical environments to protect our global citizenry. These new AI-driven technologies are taking multiple different forms, depending on the locations they are designed to protect. Video management surveillance systems (commonly referred to as VMS systems) are being enhanced by AI/computer vision technology to identify objects. These enhanced VMS systems can be deployed both inside and outside of buildings to identify and flag forbidden objects, such as visible guns, knives or aggressive people, in a wide range of public spaces, such as schools, hospitals, sport stadiums, event venues and transportation hubs. Recognized threat objects in hand or suspicious behaviours can be identified and flagged instantaneously for onsite security to further investigate. In addition, targeted magnetic and radar sensor technologies, concealed in everyday objects like planter boxes or inside walls, can now scan individuals and bags entering a building for concealed threat objects. Using AI/machine learning, these two sensor solutions combined can identify metal content on body and bag and match the item to a catalog of threat items, such as guns, rifles, knives and bombs with metal shrapnel. Without this advanced multi-sensor solution, it becomes nearly impossible to discover a weapon on a person's body before it appears in an assailant’s hands. This multi-sensor solution allows for a touchless, unobtrusive access to a building, but allows for immediate notification to onsite security when a concealed threat is detected. The hidden technology thus empowers security staff to intercept threats before they evolve into a wider scale attack, while also maintaining the privacy and civil liberties of the public, unless, of course, they are carrying a concealed weapon or pose a physical threat. AI-powered solutions proactively help onsite security to effectively safeguard the public Unlike many large, fixed detection security systems, AI-powered solutions proactively help onsite security to effectively safeguard the public without causing mass obstruction and disruption. Soft target hardening Hardening a facility against physical attacks and threats can be expensive, as well as maintaining and running large fixed detection equipment. It may also result in the threat shifting to ‘softer’, less secure targets, for example schools, music venues and places of worship, all locations we’ve see active attacks in the past decade. Around the world, we have seen the devastation to communities and the aftermath impact of these attacks. In the USA, for example, in February 2018, a 19-year-old gunman walked into Marjory Stoneman Douglas High School in Florida, and opened fire, killing 17 students and faculty members. And in the UK in May 2017, a suicide bomber attacked a concert venue in Manchester, tragically killed 22 people. It is a global priority to make these soft target public gathering places more secure. But in doing so we cannot turn them into fortresses. The security industry, public sector and national and local government must collaborate to deploy intelligent systems with technology at their core to not only protect lives, but also preserve a way of life. Integrated systems and behavioral detection One of the biggest advantages of using AI technology is that it’s possible to integrate this intelligent software into building smarter, safer communities and cities. Essentially, this means developing a layered system that connects multiple sensors for the detection of visible and invisible threats. Integrated systems mean that threats can be detected and tracked, with onsite and law enforcement notified faster, and possibly before an assault begins to take place. In many ways, it’s the equivalent of a neighborhood watch program made far more intelligent through the use of AI. Using technology in this way means that thousands of people can be screened seamlessly and quickly, without invading their civil liberties or privacy. It’s not only knives, guns and explosives that intelligent systems can detect. They can also be trained to detect behavior and potential invisible biological threats, such as viral threats currently facing our world today. This does not mean profiling individuals. Instead, using AI that is deployed on existing CCTV or thermal camera systems, it looks for indicators that may identify a physical altercation and disturbance, an elevated body temperature, indicative of viral fever, or lack of a face mask for health safety compliance. When integrated, these solutions can provide onsite security with up-to-the-minute information to allow greater protection of the properties they serve. By using these intelligent, non-intrusive technologies, today’s security personnel are now more capable of detecting a wide range of threats. This is the future of public safety and security, and we should expect to see these new technologies becoming more common over the coming years, as cities around the world strive to create smart, safer communities. The human element While technology can make a significant impact to existing security systems, it would be wrong to position it as the end-all, be all to preventing future attacks. Technology is only part of the solution. Well trained security personnel are also required; individuals who know how to use new technologies and the data they provide, and then make informed decisions about how to engage a potential bad actor or threat. Not only will a properly trained security staff member help to prevent an attack from happening, but the extra insight provides by these intelligent systems can potentially interrupt an attacker in planning and walk through stages, or even before a weapon is drawn. This alone has many benefits beyond just preventing an attack. It means that authorities can help these individuals, some of whom may be suffering from mental health issues, to get the help they need from professional healthcare workers. By security personnel working with local authorities and healthcare professionals, potential attackers can get the support they need, from de-radicalisation programmes to specialized counseling, helping them return to being a healthy, productive member of society. These intelligent systems can potentially interrupt an attacker in planning AI for safer communities AI’s ability to detect visible or invisible threats or behavioral anomalies will prove enormously valuable to many sectors across our global economy. Perhaps none more so, though, than to institutes of education, where we have seen many violent attacks over the course of the last few years. Specifically, the application of AI for detecting odd behavioral activity could be used to identify potential active shooter attacks, or even students who may be depressed and prone to committing suicide. Both tragedies we see weekly around the world. One thing is clear, cross-sector collaboration and the application of integrated, intelligent AI technology that puts data and ultimate control into a human’s hands can be key to making our communities safer places to live.
Trade shows have always been a basic element of how the security industry does business - until the year 2020, that is. This year has seen the total collapse of the trade show model as a means of bringing buyers and sellers face to face. The COVID-19 pandemic has effectively made the idea of a large trade show out of the question. Today, even air travel seems incredibly risky, or at minimum a huge hassle. The good news is that the industry has adapted well without the shows. A series of “on-line shows” has emerged, driven by the business world’s increasing dependence on Zoom and other video conferencing platforms. The fact is, 2020 has provided plenty of opportunities for sellers to connect with buyers. It’s easy to dismiss these sessions as “Death by PowerPoint,” but some of them are incredibly informative. And conveniently accessible from the comfort of a home office. Internet transforming businesses We have already seen how the online world makes it easier than ever to connect with customers. In the consumer space, businesses like Uber, Shopify and Airbnb have proven that the Internet can transform how business is done. But in the security industry, we hear: “You can’t replace the value of meeting face to face.” That’s definitely true to some degree. A lesson of 2020 is the need to take a hard look at the economic model of trade shows However, the reality of 2020 suggests that there are alternatives that are almost - emphasis on almost - as good. And that don’t cost as much. And that don’t take away as much time from the office. And that don’t involve the effort of schlepping luggage through an airport yet again to a hotel in a beautiful city you will never see where you will spend three days in a big exhibit hall eating overpriced hot dogs and regretting your choice of footwear. Economic model of trade shows Sure, you’ll meet up with old pals, and get some value out of the experience. But how much value versus the cost? A lesson of 2020 is the need to take a hard look at the economic model of trade shows - how much they cost versus the value they provide. Considering how well we have gotten along without them, one wonders how and why trade shows have become such an integral part of our industry, and of hundreds of other industries, for that matter. I have had many conversations with exhibitors at trade shows in the last several decades. I have heard probably thousands of complaints about the slowness of the foot traffic, the high costs of exhibiting, the price and hassles of travel. The question I have often wondered (and asked): Is it worth it? Defray the costs Usually, the complaining exhibitor will reluctantly admit that it is, and/or provide some other justification, such as one of the following: All my competitors are here. If I don’t exhibit, it sends the wrong message to the market. That’s why I need to have the largest booth near the front of the show, too, because it’s all about perception and positioning ourselves in the market. We need the show for the sales leads, which drive our sales for the next six months. If I meet one large end user who turns into a big sale, the extra revenue pays for it all and makes everything worthwhile. This is the only time I get to see my sales staff or other coworkers from around the country. We have a sales meeting this week, too, so it helps to defray the costs. Success of alternatives The realities of 2020, and the challenges to the business world, will impact the nature of commerce for years to come Given the experience of the year 2020 without any trade shows, might some of these justifications melt away? At a minimum, companies will be taking a hard look next year to evaluate what they missed about the trade show experience, and more importantly, what the impact was on their business (if any). What is the future of trade shows? After the 2020 hiatus, exhibitors and attendees alike will be starting with a clean slate, taking a fresh look, reexamining the value proposition with new eyes, braced by the successes (while acknowledging the failures) of alternatives that emerged as necessities during a global pandemic. Ensuring safety and security The realities of 2020, and the challenges to the business world, will impact the nature of commerce for years to come - including trade shows. During the pandemic, we have all had to reinvent ourselves, deploy new strategies, work around new challenges, and in the end, hopefully, emerge better for it. There’s no reason trade shows shouldn’t undergo the same transformation. And it’s likely the “new normal” could look very different. The security market has found new opportunities during the pandemic, including new applications for existing technology and a renewed emphasis on the importance of ensuring safety and security. That positivity will hopefully carry our industry triumphantly into the new decade, and trade shows will adapt to find their place in the newly revitalized industry. As it should be.
If one employee stands less than six feet away from another employee, a fob attached to a lanyard around his or her neck emits an auditory beep – an immediate reminder to observe social distancing. If an employee were to be diagnosed with COVID-19, a cloud-based database provides a record of who at the company the sick employee had contact with. These capabilities of HID Location Services ensure social distancing and provide contact tracing to enable companies to return to work safely. They have been deployed in a pilot program at HID Global’s Corporate Headquarters in Austin, Texas. Social distancing using a BLE beacon To ensure social distancing, a Bluetooth Low Energy (BLE) beacon is emitted from an employee’s fob (or from a badge that has the same functionality). The beacon communicates peer-to-peer with a beacon emitted by another employee’s fob or badge to alert if the location of the two employees is less than six feet apart. To ensure social distancing, a Bluetooth Low Energy (BLE) beacon is emitted from an employee’s fob For contact tracing, the beacons communicate via a nearby “reader” (a BluFi BLE-to-Wi-Fi gateway) to the Bluzone cloud-based software-as-a-service. The building area covered by each reader constitutes a “zone,” and the system records when two beacons are signaling from the same zone, which indicates contact between employees. In effect, the system records – historically and forensically – who was near whom (and for how long) using the zone-based approach. “In the workplace, we provide organizations with visibility into the location of their workforce,” says Mark Robinton, Vice President, IoT Services Business Unit at HID Global. Pilot program spans variety of environments By documenting where a sick individual moved in the building, the system also can guide any need to close off a certain area for deep cleaning. Instead of quarantining a whole building, a company could quarantine a small subset of employees who were likely exposed. Importantly, the system only reports data, while management makes the actual decisions about how to respond. The site of the pilot program is the 250,000-square-foot HID Global facility in Austin, which includes a variety of environments, including manufacturing areas, an executive suite, cubicles, a training area, a cafeteria, and lobbies. This spectrum of use cases enables the pilot program to evaluate how the system works in various scenarios. The building in Austin has two floors, plenty of natural lighting and emphasises sustainability in its design. HID Location Services ensure social distancing and provide contact tracing Pilot starts small and expands For the pilot program, 80 readers were installed in a wide area in the facility, including a variety of environments. Initially 30 badges and 30 fobs, all BLE-enabled, were issued to employees. If a badge identifies another nearby beacon (suggesting a social distancing failure), it emits a blinking LED light, which can be seen by the offending co-worker. The fobs emit an audible beep, which employees have overwhelmingly said they prefer. Observers overseeing the pilot program have documented employee reaction and comments. It emits a blinking LED light, which can be seen by the offending co-worker There were challenges in setting up the pilot program remotely to ensure fewer employees were on site during the pandemic. The equipment was provisioned in Florida and then shipped to the Austin location. Fine-tuning was required to adjust the signal strength of the BLE beacons. The badges were initially more powerful, but the strength was dialed back to be comparable to the fobs and within the six-foot social distancing range. Signal strength is also a variable in diverse environments – the 2.4 Ghz signal tends to reflect easily off metal, so adjustments in signal strength are needed in a factory setting, for example, versus a collection of cubicles. “This facility is large enough and diverse enough that it provides great test results and quality data to analyze,” says Dean Young, Physical Security Manager at HID Global. “Our employees are eager to be part of the pilot to demonstrate that we use the technologies we provide to our customers, and they want to help us stay in compliance with social distancing and contact tracing.” Ensuring privacy while protecting employees HID Global’s headquarters had approximately 425 employees before the coronavirus pandemic lowered the number drastically to include only essential workers. As more people return to work, additional fobs and badges are being issued to expand the scope of the pilot program. The program is also incorporating contact tracing of suppliers and others who visit the facility. Except when triggered by contact among employees, locations are not recorded. Each employee’s location is always available in real-time (e.g. in case of an emergency), but they are not “tracked.” Through BluFi placement and geofence capabilities, the system closes off private areas where location should not be monitored, such as a rest room. Geofencing also identifies when employees enter and/or exit the area covered by the pilot program. Although each beacon is associated with an employee, the employee’s identity is not part of the data stored in the cloud, so there are no privacy concerns. Data is completely anonymized, and no personally identifiable information (PII) is stored in Bluzone. Other computer systems in a company, such as a human resources (HR) program, can privately and securely store the identities associated with each beacon. Other applications for HID location services In addition to social distancing and contact tracing applications, HID Location Services offer other use cases ranging from asset tracking and employee safety/security to location analytics. For example, the system can analyze room usage for better building management and operational efficiency. It can also quickly find people in emergency situations. These use cases ensure continued value for a system even after concerns about social distancing and contact tracing have faded. The system can analyze room usage for better building management and operational efficiency Another big selling point is the ability of a company to be better prepared in case of a future pandemic, or a second wave of this one, says Robinton. The HID Location Services social distancing and contact tracing applications will be available at the end of Q3 and will be rolled out through HID Global’s existing integrator channel. Vertical markets likely to embrace the technology include healthcare, where hospitals need to track patients as they come in and to know which other patients or staff they may have been exposed to. The financial sector is another likely market, as is manufacturing, which is looking to avoid the prospect of shutting down an entire plant. It’s better to address the three or four people who were near a sick employee than to shut down the plant. In the hospitality industry, fobs can be used to signal duress by the housekeeping staff.
As a cloud-based platform for service providers in the security, smart home and smart business markets, Alarm.com has adapted quickly to changing conditions during the coronavirus pandemic. In the recent dynamic environment, Alarm.com has kept focus on supporting their service provider partners so they can keep local communities protected. “We moved quickly to establish work-from-home protocols to protect our employees and minimize impact on our partners,” says Anne Ferguson, VP of Marketing at Alarm.com. The Customer Operations and Reseller Education (CORE) team has operated without interruption to provide support to partners. Sales teams are utilizing webinars and training resources to inform and educate partners about the latest products, tools, and solutions. Alarm.com’s partner tools are essential for remote installations and support of partner accounts. Helping customers remain connected Adapting to challenges of the coronavirus pandemic, Alarm.com is further investing in solutions that help customers remain connected and engaged. The company has created a resource hub called “Succeeding Remotely” that provides tools, tips and news links that partners can use to adapt their business operations. From adjusting sales and installation techniques to maintaining cellular upgrades, Alarm.com is helping partners stay connected to customers remotely, keep their teams trained, and address rapidly evolving customer concerns without rolling trucks.The company has created a resource hub called “Succeeding Remotely “Additionally, after seeing all that our partners are doing to support their local communities in need, we were compelled to highlight those efforts with ongoing videos called Good Connections, which we’re sharing with our partner community to spark more ideas and ways to help,” says Ferguson. “Though our partners have experienced varying degrees of disruption to their business, we’re inspired by their adaptability, ingenuity and resilience,” says Ferguson. “Along with establishing proper safeguards for operating in homes and businesses, our partners are leveraging our support resources more heavily, while our entire staff has worked tirelessly to deliver new, timely resources.” Do-It-Together solutions Alarm.com partners are successfully employing Do-It-Together (DIT) solutions, focusing on 3G-to-LTE upgrades, and pivoting to new verticals like commercial and wellness. Many are also streamlining their business operations and taking advantage of virtual training opportunities to enhance their technicians’ skills and knowledge, says Ferguson. Do-It-Together installs involve depending on customers to perform part or all of the installation process. Partners can send customers fully configured kits with mounting instructions, or technicians may guide customers on a remote video call. Alarm.com’s tools, training and products help partners modify remote installation options depending on each customer’s needs. End users can validate the Alarm.com Smart Gateway with their central station that sensors they have mounted were done correctly using the Alarm.com mobile app Alarm.com Smart Gateway For example, the Alarm.com Smart Gateway can be pre-configured with indoor and outdoor cameras for easy customer installation and to reduce the likelihood of future service calls. Also, end users can validate with their central station that sensors they have mounted were done correctly using the Alarm.com mobile app. “DIT is helping our partners continue onboarding customers and avoid backlogs,” says Ferguson. “We’ve been pleasantly surprised by the resiliency and level of future investment that our residential and commercial partners have shown in the face of adversity,” adds Ferguson. For example, a significant number of business customers have used the slow period to install systems that are typically too disruptive to put in during normal business hours. Similarly, service providers are adopting new technologies or business models, such as cloud-based access control. “They’re often saying to us, ‘I’m going to take this opportunity to make changes to improve our business,’ and have been working closely with us on training and business consulting to support their efforts,“ she says. Shift to the cloud Ferguson sees a growing preference for cloud-managed surveillance and access systems over ones that have historically been run on-premise. The technology itself is attractive, but especially driving change is the enhancement to the daily lives of service providers and customers, which have been strained during this time. “The foundational benefit of our cloud-based solution is the hassle-free, seamless customer experience it delivers,” says Ferguson. “We make this possible by taking ownership of the servers, software maintenance, firmware updates, health monitoring, and more. With cloud technology, these aspects become invisible to the customer and take a lot off their plate, which is more important than ever.” End users can take advantage of Smart Tip video tutorials to help with DIT installations, or they can use the Alarm.com Wellcam to connect with loved ones anywhere.End users can take advantage of Smart Tip video tutorials to help with DIT installations Partners can attend training workshops focused on remote installation tactics, while driving consumer interest in new offerings through Alarm.com’s Customer Connections platform. The goal is to make it simple for partners to stay connected to their customers to maximize lifetime account value. “We are well-positioned to endure the pandemic because of the strength of our partners in their markets along with our investments in technology, hardware and our team,” says Ferguson. “As restrictions slowly lift, there is cautious optimism that the residential, commercial, property management, plumbing/HVAC, builder and other verticals will recover quickly. We believe that as more partners adopt the DIT model and add commercial and wellness RMR, they will find increasing opportunities to deploy security, automation, video, video analytics, access and more throughout their customer base.”
Otay-Tijuana Venture LLC, a US-Mexican group of companies operating Tijuana International Airport’s Cross Border XpressTM (CBX), has chosen SAFR from RealNetworks’ video analytics technology to be used throughout the San Diego - Tijuana terminal in order to optimize operations and improve passenger flow. The first building to connect the United States to a foreign airport terminal, CBX serves millions of passengers that cross the border as part of their trip, helping them avoid unforeseen delays in the congested border crossings of San Ysidro and Otay. Video analytics technology “We are very satisfied with the performance, specific dashboards, and team support that SAFR offers, providing the necessary insights that are required to run such an important operation like CBX,” said Julio Armentariz, CTO of CBX. The 390 ft long bridge is a hub for many daily situations where technology, process, and people work together to create a safe and efficient passenger experience. AI video analytics technology ensures CBX staff have actionable data at their fingertips as they monitor passenger flows and make real-time decisions. Mask detection feature SAFR has recently added additional features specifically designed to help customers respond to the global COVID-19 “We are extremely proud to help CBX in their day to day operations, contributing to more efficiency and quality of journey for the thousands of passengers that frequent the terminal every day,” said Jose Larrucea, RealNetworks Senior VP of International Sales. SAFR has recently added additional features specifically designed to help customers respond to the global COVID-19 pandemic including mask detection and occupancy counting. CBX has applied the mask detection feature to passenger flow monitoring to better track mask compliance and gather critical operations data. Face recognition technology "We see optimal potential in RealNetworks’ technology and we are looking into expanding its use in other areas within CBX in order to increase operational efficiency," added Armentariz. SAFR offers highly-accurate, fast, low-biased face recognition and additional face and person-based computer vision features. SAFR’s NIST (National Institute of Standards and Technology) scores for speed, accuracy, and bias combine to distinguish SAFR as one of the leaders in real-world accuracy and performance.
Birmingham’s hospitality businesses have benefited from significantly increased outdoor dining space, following the deployment of ATG Access’ Surface Guard system at a number of locations around Hurst Street. With many businesses struggling as a result of the restrictions placed on public venues by the government, Birmingham City Council was keen to make it possible for people to return to the city’s usually bustling bars and restaurants in a safe, socially distanced way. It recognized that pedestrianizing key areas would significantly increase capacity and enable venues to take advantage of the government’s sidewalk license scheme. However, the council also wanted to keep the roads open to normal traffic between Monday and Friday to minimize disruption, while allowing bars and restaurants to use the carriageway for outside dining space at the weekend. Vehicle access extension plates Requiring an innovative, flexible solution in order to achieve this temporary pedestrianisation, Birmingham City Council contacted renowned event-protection business, Crowdguard. With less than 24 hours’ notice, Crowdguard deployed 65 metres of ATG Access’s hugely sought-after Surface Guard barrier system in five different locations across the city center, with four locations having Vehicle Access Units. Surface Guard is a completely surface-mounted system, meaning that there is no damage to the underlying road Thanks to the specialist vehicle access extension plates, the barriers provide access to normal traffic from Monday to Friday, while also creating safe, pedestrianized areas with no unauthorized vehicle access on Saturdays and Sundays. Surface Guard is a completely surface-mounted system, meaning that there is no damage to the underlying road, with a lightweight and modular design that makes it quick and easy to deploy with no machinery required. Crash test standard Without appropriate security measures in place, pedestrianizing busy city center can render the public more vulnerable to hostile vehicle attacks, thanks to greater numbers of people gathered in outside areas. A Surface Guard barrier can withstand the impact of a 7,200kg vehicle traveling at 32kph and has been tested twice in accordance to the IWA 14 crash test standard, providing world renowned protection against such attacks. The barriers are also designed to allow people to flow in and out of an area with minimal disruption, preventing the unnecessary build-up of crowds. This makes them ideal for facilitating social distancing, while also providing further protection from vehicle as a weapon attacks. The temporary pedestrianization of Hurst Street was hailed a success after its first weekend of operation, which saw an estimated increase in trading of up to 50% for participating venues. Offering flexible solution Iain Moran, Director at ATG Access, commented: “Birmingham City Council has done a brilliant job supporting its hospitality businesses, recognizing very quickly the value that pedestrianization could bring to the sector. Increasing capacity in this way has only become more important in light of the new 10pm curfew, so we hope to see more councils and local authorities following suit to give venues the best chance of survival." In this situation, Surface Guard offered the perfect flexible solution, ensuring all needs can be met" "However, it’s also vital to keep public safety and security front and centers when making any changes to our urban landscapes, as well as bearing in mind the impact that pedestrianization can have on other businesses in the area. In this situation, Surface Guard offered the perfect flexible solution, ensuring all needs can be met.” Support hospitality businesses Deborah Ainscough, Operations Director at Crowdguard, said: “We are proud that, through innovations such as Surface Guard, we have been able to make a real difference to Birmingham’s hospitality sector, helping as many people as possible to show their support for local businesses in a safe and secure way.” James Betjemann, Head of Enterprise Zone and Curzon Delivery at Birmingham City Council, commented: “Crowdguard provided the council with a number of temporary barriers to facilitate a series of weekend road closures to help support hospitality businesses deal with the impact of COVID-19. Deborah and the team were able to mobilize and install the barriers at very short notice and provided excellent customer service throughout the scheme.”
Malwarebytes, a provider of advanced endpoint protection and remediation solutions, announced that it was selected by NatWest Group to deliver premium cybersecurity security solutions to the bank’s consumer and business banking customers worldwide. NatWest Group customers will now be able get a free license to install Malwarebytes Premium to protect their digital experiences from within their Online Banking portal. “Keeping our customers safe and secure is of paramount importance to us,” said Alasdair MacFarlane, Head of Fraud Prevention NatWest. “We are the only UK bank to offer premium virus protection to our customers for free and are working with Malwarebytes to deliver this.” Increase awareness among customers New customer offering is experiencing positive adoption rates, quickly reaching the initial target of NatWest Group The new customer offering is experiencing positive adoption rates, quickly reaching the initial target of NatWest Group. The program has over 100,000 customer downloads to date and further efforts are planned to increase awareness amongst their customer base. “Providing digital protection, productivity, and peace of mind to customers is increasingly critical for companies and consumers as the threat landscape continues to rapidly evolve,” said Marcin Kleczynski, CEO of Malwarebytes. “Malwarebytes has been a champion of security since our inception and we’re thrilled to be able to partner with innovative, socially responsible organizations like NatWest Group who are going above and beyond to ensure the safety of their customers.” Malwarebytes for NatWest Group is available for personal customers on up to ten devices and for business customers on up to thirty devices. Users can download Malwarebytes from their online banking portal after logging in. This offering is available for customers of NatWest, Royal Bank of Scotland, Isle of Man Bank, NatWest International and Ulster Bank.
St. James Hospital in Dublin, Ireland, which has more than 1,000 beds, is a teaching hospital that specializes in not only treatment but health promotion and preventative services at its central location. It is also a central location for the treatment of COVID-19 patients. Tasked with keeping patients and staff safe from the threat posed by the COVID-19 pandemic, St. James Hospital needed a way to add additional screening capabilities to its facility alongside its existing access control terminals. The technology needed to bring a multi-layered approach to screening individuals entering the hospital facility who could potentially introduce a significant amount of risk to those within the facility. Access control solution integrated St. James Hospital chose the Vanderbilt ACTpro access control solution integrated with the ZKTeco Proface-X-TD Facial Recognition Terminal to address its challenges. The ACTpro solution specifically used the ACT1500 Single Door IP Controller and ACT1030 MiFare Card Reader alongside the ZKTeco system. The Proface-X-TD solution uses intelligent engineering facial recognition algorithms and the latest computer vision technology. It supports both facial and palm verification for a fully touchless experience. Coupled with the Proface-X-TD solution, ACTpro can not only grant and restrict access based on biometric functionality, but can detect mask-wearing and high temperatures as a means to grant or restrict access to the facility. As a result, better hygiene is achieved with touchless biometric authentication, skin temperature detection, and masked individual identification. Anti-spoofing algorithm If a member of the staff presents to the door with high skin temperature, that individual is routed to another location, and the door will not open to identify potential infection. The Proface-X-TD solution is also equipped with an anti-spoofing algorithm for facial recognition against almost all types of fake photos and videos. The solution is ideally suited to hospitals like St. James because of their ability to be layered as part of a comprehensive approach to screening individuals considered at-risk for infection as a means to protect patients and other staff members. Elevated temperatures detections The touchless nature of the terminals brings safety and hygiene issues to the forefront, cutting down on possible exposure to infectious disease. The device detects people with elevated temperatures who can then be further scrutinised to add extra screening processes and identify potential disease exposure. This ability, along with the visitor check-in and tracking processes integrated with the ACTpro access control system, is a critical component in today’s modern healthcare facilities to provide real-time data for security officials.
Beginning September 1, 2020, six Vision-Box Automated Border Control (ABC) eGates will greet arriving travelers enrolled in the NEXUS Program at Winnipeg International Airport. As the only international airport in the Province of Manitoba, Winnipeg is an important travel hub for the region, having served close to 5 million aviation passengers in 2019. NEXUS program NEXUS is a trusted traveler program operated by Canada Border Services Agency (CBSA) that expedites border crossings for pre-approved and enrolled Canadian, American, and Mexican citizens. Travelers enrolled in the NEXUS program avoid border entry lines by using specially reserved lanes equipped with identity screening platforms for expedited checks when entering the country from anywhere in the world. Automated Border Control (ABC) eGates ABC eGates will facilitate and speed up the border clearance of arriving NEXUS enrolled passengers The Automated Border Control (ABC) eGates will facilitate and speed up the border clearance of arriving NEXUS enrolled passengers from all international locations using safe and secure automated biometric facial matching. “Finding better ways to serve the needs of travellers is paramount for Winnipeg Airports Authority,” said Barry Rempel, WAA President and Chief Executive Officer (CEO), adding “Adding Vison Box eGates for NEXUS users at Winnipeg Richardson International Airport not only enhances the customer experience but sets the foundation for future innovation and brings us one step closer to seamless, touchless passenger travel.” NEXUS touchless solution This is the first time that ABC Biometric eGates are being deployed to process NEXUS enrolled Travelers, instead of the regularly used NEXUS kiosks. It is also the first NEXUS touchless solution that will improve the border clearance process and give NEXUS travelers a unique convenience at the airport. The deployed GT-11 eGates are part of Vision-Box’s newest generation digital identity systems and will use the latest advances in biometric technology to securely and efficiently clear travellers using digital facial matching. The GT-11 eGates offer a smaller footprint than the previous NEXUS kiosks and are part of a modernizing process for a seamless travel journey from curb to boarding at Winnipeg International Airport. Remote installation of border digital identity software This may also be the first time that a complete remote installation of border digital identity software has been successfully attempted and completed. Because of the COVID-19 pandemic that quickly spread across the globe, work at Winnipeg International Airport had to be stopped in February 2020, with only the physical installation of the eGates completed. Software and systems setup The ability to go live with a remote orchestrated installation is a major accomplishment" Logical setup of the software and system testing, prior to going live was then completed entirely from Vision-Box Lisbon headquarters, in close collaboration with Canada Border Services Agency (CBSA), using a dedicated secure connection. By remotely installing a border processing system, Vision-Box proved the feasibility and security of a remote installation process that could lead to far-reaching industry changes and cost-saving measures. “The ability to go live with a remote orchestrated installation is a major accomplishment,” said Miguel Leitmann, Vision-Box’s Chief Executive Officer (CEO), adding “Our team, along with CBSA and members of the Winnipeg Airport Authority worked tirelessly across time zones, with frequent and intense communication, to make this happen. I couldn’t be prouder of this accomplishment and I congratulate all the agencies and people involved in making this project a reality.” Orchestra Digital Identity Management Platform Vision-Box’s Orchestra Digital Identity Management Platform will manage the Nexus border clearance and crossing process. Orchestra manages in real-time the necessary parameters of traveler identification at the crossing point. After the traveler scans their NEXUS member card, a photo is taken of the traveler’s face and a secure identification match is made against the biometric facial information in the traveler’s NEXUS membership profile. This system gives CBSA and Winnipeg International Airport added flexibility with faster dedicated lanes that simplifies the airport border clearance process along the way.
Verkada, the provider in cloud-managed enterprise building security, announced the release of its environmental sensor product line and its initial product, the SV11. The announcement comes on the heels of Verkada’s recent Series C funding and successful launch of its access control line, further establishing the company as the provider of the operating system for modern, integrated buildings. Monitoring “Our customers are responsible for the systems that keep facilities online, and our mission is to give those administrators the best possible tools to do their jobs,” said Filip Kaliszan, CEO and co-founder of Verkada. “Whether it be monitoring the status of a server room, the temperature of a patient room in a hospital, or the air quality of a school, the SV11 gives facilities and staff unprecedented visibility and control over the sites they’re responsible for keeping safe and secure.” The SV11 is a simple-to-deploy, powerful sensing device that provides enhanced visibility into what is happening in a physical space. The cloud-managed device seamlessly integrates with Verkada’s enterprise video security solution, allowing organizations to review context and quickly associate sensor events with relevant video footage. Real-time insights and proactive alerts The interface delivers real-time insights and makes it easy to respond to proactive alerts or conduct investigations into past incidents. Customers across a range of industries, including healthcare, manufacturing, education, retail, and hospitality, have already deployed the SV11 to monitor: Air quality: Protect one's environment from invisible threats like gas and chemical leaks, or detect illicit activities like vaping and smoking. Temperature and humidity: Monitor changes in temperature and humidity that may damage expensive infrastructure, materials, or food and medical supplies. Motion and occupancy: Detect motion or occupancy in bathrooms, locker rooms, and other private areas where cameras are not appropriate. Noise levels: Detect activity or disturbances without violating privacy. Receive and manage alert notifications remotely “The ability to deploy Verkada's sensor in our network closets has provided us with complete visibility into what’s happening in those rooms,” said Rick Palandro, Security and Facilities Operations Engineer at Fox Rothschild LLP. “With Verkada, I'm now able to receive and manage alert notifications remotely the moment temperature rises above a specific threshold. I can instantly mobilize the team to respond to HVAC issues. We’ve shifted from a reactive approach that often resulted in damaged equipment to a proactive one that ensures our equipment is always operating properly.” Monitoring preventative and predictive maintenance Verkada’s SV11 has empowered us to take a data-driven approach to food manufacturing" “Verkada’s SV11 has empowered us to take a data-driven approach to food manufacturing that helps us stay ahead of the curve on environmental improvements across our plant facility,” said Frank McKinney, COO and Plant Manager of Carolina Ingredients. “By pinpointing where we can set up both preventative and predictive maintenance, we can closely monitor and optimize air quality, efficiency of our HVAC units, and behaviors in the plant, which enables us to more effectively manage the business and deliver quality ingredients and superior blending services that support our customers.” Integration with video monitoring solution "We installed the environmental sensor across campuses in areas like bathrooms that are difficult to properly monitor and are therefore likely places for inappropriate activity such as vaping," said Marty Oliver, Director of Technology at Godley Independent School District. "Paired with Verkada's video monitoring solution, the SV11 provides a new level of visibility into what's happening in those spaces without infringing on students' privacy, giving principals, superintendents, and office administrators a more holistic understanding of student activity in school." Environmental sensor The introduction of the environmental sensor follows accelerated business growth in Q2 2020, highlighted by: Sixty-five percent quarter-over-quarter revenue growth (compared to Q1 2020), including new deployments with Holiday Inn Express and Suites, Rubrik, NextGen America International expansion with new Sales operations in Sydney and Latin America and deployments with Heinemann Australia, Lifeview Residential Care, and Transportes Canales A projection to double headcount by year-end 2020 (compared to year-end 2019) Expansion of its global channel partner program to more than 1,500 resellers The launch of its Access Control solution, which oversold in the first quarter of general availability and surpassed projected sales by more than 400 percent The release of the Bullet Series of hybrid cloud cameras as well as new features as part of a COVID-19 Response Suite, including People Heatmaps, Person of Interest Notifications, and Crowd Notifications Smart buildings The launch of the SV11 is the next step towards Verkada delivering on its vision to power the modern, integrated building. With security cameras at its core, Verkada is expanding its product offering with new applications such as access control and sensors to deliver the infrastructure that runs safer, smarter buildings.
Round table discussion
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