Healthcare security

i-PRO Co., Ltd., a global pioneer in professional security and public safety solutions, and Milestone Systems, a pioneer in data-driven video technology, today announced that selected cameras now support native camera-to-cloud connectivity within Milestone’s video surveillance-as-a-service platform, Arcules®. The integration enables i-PRO cameras to connect directly to Milestone’s Arcules cloud without requiring on-site servers, recorders, or hardware gateways. By combining i-PRO’s secure, AI-enabled edge hardware with Arcules’ cloud-managed architecture, organizations can deploy a simplified, serverless video infrastructure while maintaining high performance, robust cybersecurity protection, and operational flexibility. Modernise video infrastructure Milestone’s Arcules platform delivers centralized cloud video management, including live monitoring, playback, event search, mobile access, alert management, and case handling tools across distributed environments. As organizations modernise video infrastructure, many seek cloud-first deployments that reduce complexity without sacrificing intelligence or control. With camera-to-cloud support, i-PRO cameras operate as intelligent edge devices that transmit encrypted video and event data directly to the Arcules platform. Embedded edge AI analytics processes people and vehicle detection directly within the camera. Only relevant metadata and event-based footage are transmitted to the cloud, reducing bandwidth consumption while maintaining real-time responsiveness. Bandwidth-constrained environments Secured local SD card storage provides additional resilience in bandwidth-constrained environments and ensures video continuity during temporary network interruptions. Customers retain the freedom to choose SD card storage without proprietary lock-in, reinforcing i-PRO’s open hardware philosophy. The integration reflects both companies’ commitment to open and collaborative ecosystems. The joined approach enables customers to deploy intelligent edge cameras within Milestone’s Arcules VSaaS platform while preserving long-term architectural flexibility. For organizations operating hybrid environments, deployments can integrate alongside existing Milestone XProtect® installations. This allows customers to modernise at their own pace without requiring a full system replacement. Privacy-conscious deployments Security and responsible AI governance remain central to both i-PRO’s and Milestone’s strategies. i-PRO products are developed under its ISO/IEC 42001 AI management framework and support NDAA and TAA compliance, aligning with regulatory requirements across high-demanding sectors, such as government and enterprise environments. AI processing at the edge reduces unnecessary transmission of raw video and supports privacy-conscious deployments. By generating descriptive metadata within the camera before transmission to the Arcules cloud, organizations can balance operational insight with data protection requirements. Secure boot technology Building on this secure foundation at the edge, Arcules extends protection into the cloud with end to end encryption, strong user controls, and continuous compliance - leveraging Google Cloud’s six layer security model and continuous monitoring to protect video data at every layer. i-PRO cameras also incorporate secure boot technology, secured storage, certificate-based authentication, and hardened device architecture to protect data integrity in distributed and cloud-managed environments. Broadening the camera to cloud ecosystem The current integration includes a selection of i PRO S series camera models, and support will continue to expand across the wider i PRO line-up throughout 2026, reinforcing i PRO’s position as the manufacturer offering the most Arcules Camera to Cloud integrated camera models. “This broad compatibility provides indoor and outdoor deployment flexibility across retail, education, healthcare, hospitality, and multi-site enterprise environments. Cloud is not about forcing a single architecture, it’s about giving customers freedom and flexibility of choice,” said Philippe Henaine, Manager, Strategic Partners at i PRO. “With Camera to Cloud connectivity in Milestone’s Arcules platform, i PRO is enabling a cloud model where intelligence starts at the edge and scales securely into the cloud, allowing organizations to modernise at their own pace without compromising performance, cybersecurity, or openness.” Cloud-ready devices “Cloud is transforming how organizations manage and secure video data, and with the addition of i-PRO cameras, Milestone continues to accelerate the shift toward cloud-optimized, serverless video architecture,” said Sebastian Döllner, Vice President, Technology Partnerships & Open Platform, Milestone Systems. “By expanding the range of cloud-ready devices, even more customers are empowered to adopt the right mix of technology for their operational and budget requirements. This is what our open platform philosophy is all about, and together with partners like industry leading i-PRO, we are shaping intelligent solutions that resonate with our customers’ evolving needs.” The new camera-to-cloud integration will be demonstrated for the first time at ISC West at the Milestone (#18053) and i-PRO booths (#26053).

Milestone Systems, a global pioneer in video technology, is at the forefront of the video security industry, emphasizing responsible technology innovation across its operations. The company will host this free, one-day event on September 5, in Los Angeles.  Event features Designed for IT pioneers and security professionals, the event will feature engaging presentations from Milestone's technology partners across key industries such as education, healthcare, smart cities, and hospitality. Attendees will gain insights into the latest developments in AI technologies, cloud video strategies, and Milestone's newest product offerings. Keynote session Brown will share his insights on how artificial intelligence is transforming video technologies and reshaping the future A keynote session from renowned AI futurist, entrepreneur, and author, Steve Brown promises to be a highlight of the event. Brown, a former executive at Google Deepmind and Intel, and an advisor to Fortune 100 pioneers on how to innovate with AI, will share his insights on how artificial intelligence is transforming video technologies and reshaping the future of security and business operations. Video technology "We're excited to bring together IT and security professionals from all over Southern California to discuss the game-changing video technologies that are driving our industry forward," said Tim Palmquist, VP Americas, Milestone Systems. "The Los Angeles XPerience Days is a great chance to mingle with experts and colleagues and see firsthand how data-driven video solutions can boost both safety and efficiency for any organization." What to expect AI & Video Analytics: Discover how AI is revolutionizing video technology in the security industry and beyond. Accelerating Cloud Technology: Understand the many options for cloud-based video management. Vertical Solutions for Growth: Learn about successful solutions that meet customer needs and expand business opportunities. Networking opportunity The event will be held at The Majestic Downtown, Los Angeles. Following the day's presentations, attendees are invited to network with fellow security professionals and speak one-on-one with Milestone experts during a relaxed social hour. "At Milestone, we're all about equipping our partners with the information they need to thrive in today's fast-moving security world," said Palmquist. "We can't wait for this event – it's going to be insightful, informative, and fun.”

The FIDO Alliance and HID, a global enabler of trusted identity solutions, release The State of Physical and Digital Identity in the Enterprise, a new research report examining how organizations manage physical and logical access across their workforces. Surveying 500 IT and cybersecurity decision makers across the US, Canada, UK, France and Germany, the new study uncovered a significant disconnect between enterprise confidence in identity security and operational reality. While most organizations believe they can revoke all physical and digital access within 24 hours when an employee leaves, more than one-third report experiencing actual failures doing so, contributing to identity-related security incidents across the enterprise. Physical and digital identity Key findings from the report include: While confidence is high, so are security incidents 94% of organizations claim confidence that all physical and logical access can be revoked within 24 hours of an employee leaving. Yet 35% experienced delays or failures doing exactly that in the past two years — and 70% experienced at least one identity-related security incident overall. Governance is fragmented Only 50% of enterprises have unified reporting ownership for physical and digital identity, and just 48% have consolidated budget control. Finance is the most governance-fragmented sector, with 34% operating fully separate reporting structures despite operating under stringent regulatory access-control obligations. Complexity is growing, and enterprises manage three separate systems on average 59% of enterprises manage three or more distinct credential and authentication systems. 58% say managing digital identity has become more complex over the past two years. The Public Sector carries the highest incident rate of any industry The sector has the highest identity security incident rate of any industry, with 43% experiencing access revocation failures. It has a 20% manual credential revocation rate, which is more than double the IT/Technology sector. The passkey adoption must scale to protect businesses 93% of organizations are at some stage of passkey adoption and 65% report high or expert technical familiarity. However, only 13% have deployed passkeys at scale, explaining why organizations experience such high levels of security incidents. Phishing-resistant authentication is a top business priority The pioneer driver for moving to passwordless authentication is reducing phishing and credential-based breach risk (45%), followed by reducing IT costs from password resets and help desk load (44%). Phishing-resistant authentication "The story in this data isn't about awareness, it's about execution. Ninety-three percent of organizations are on the passkey journey, but only 13% have deployed at scale, and the security incident rates reflect that gap directly,” said Andrew Shikiar, executive director and CEO of the FIDO Alliance. “Phishing-resistant authentication only delivers its full protective value when deployment is comprehensive rather than selective – because threat actors don't limit themselves to the parts of the organization that are already protected." “Identity security is no longer just an authentication challenge; it is an enterprise governance challenge. As organizations adopt passkeys, a unified approach to managing physical and digital identity becomes critical. This research shows that fragmented governance, disconnected systems and limited visibility create real business risk. HID is closing that gap by bringing credentials, access rights and lifecycle management together to enable faster, more confident access decisions,” said Sean Dyon, Vice President of the Authentication Business Unit at HID. The full report is being launched at Identiverse 2026. Visit FIDO Alliance at booth 252 and HID at booth 800 from June 15-17.

Colt Technology Services (Colt), the global digital infrastructure company, and Ciena, the global pioneer in high-speed connectivity, have completed one of the fastest quantum safe data transmissions ever demonstrated and the fastest across a transatlantic route. The landmark trial successfully protected live data running across 6900km of Colt’s subsea and terrestrial network between New York and London with Ciena’s WaveLogic 6 Extreme (WL6e) encryption solution. The trial proved that data can be securely transmitted at an 800Gb Ethernet (GbE) service rate - fast enough to move data centre scale volumes across the Atlantic in seconds - while remaining protected against growing quantum threats. Busiest data corridors Businesses are moving now to protect their data from “harvest now, decrypt later” attacks, in which bad actors intercept and store data in transit waiting for future quantum computing capabilities to break through traditional data encryption methods to access it. This could be possible as early as 2030. According to research, 69% of organizations believe quantum computing poses a real risk to current encryption and 46% believe large portions of their data could be compromised. The successful Colt and Ciena trial demonstrates that high-speed quantum-safe connectivity is ready to secure customer data reliably across continents, along one of the world’s busiest data corridors. Quantum-safe encryption trials The trial is the latest in a series of quantum-safe encryption trials led by Colt across transatlantic subsea networks and stands out due to its: Speed: 800GbE is still at the very early adoption stage as most deployed long haul and subsea systems today run at 100GbE or 400GbE. The trial successfully showcased an 800GbE encrypted service across the Atlantic on one of the most popular routes in the world Security: Ciena’s WL6e 1.6T quantum-safe encryption solution on the Waveserver platform offers PQC algorithms enabling high capacity secure connectivity that can function at extreme bandwidths over any distance. Performance: the trial demonstrated outstanding optical performance, stability over subsea infrastructure and readiness to secure AI traffic demands Next generation security Buddy Bayer, chief operating officer, Colt Technology Services said, “Quantum computing is redefining the security challenge for global connectivity. This trial marks a significant step forward in protecting the world’s data as it moves across continents. It proves that quantum safe protection can be delivered at real world scale.” “Colt’s infrastructure combines global reach, sustained investment and robust security, giving businesses, hyperscalers and neoscalers the confidence to grow. At the same time, Ciena’s quantum safe solutions show how next generation security can be embedded into high speed networks, ensuring protection keeps pace with performance. Together, we’re helping customers protect critical data today while preparing for the quantum era, building future ready networks that simply work, and are secure, scalable and ready to power the AI economy.” Optical network trials Dino DiPerna, senior vice president, Global Research and Development, Ciena said, “As network demand surges, operators are raising the security bar to stay ahead of the threat posed by quantum computers. This Colt-Ciena trial shows how post-quantum cryptography and proven high-performance optical encryption can play an important role in protecting high-speed services over real-world long-haul and submarine networks, helping secure critical in-flight data across any distance.” Following this and other successful optical network trials, Colt can offer quantum-safe services to meet a diverse range of customer needs. These include solutions based on Post-Quantum Cryptography (PQC), Quantum Key Distribution (QKD), Symmetric Key Infrastructure (SKI), and hybrid models, across both terrestrial and subsea networks. Quantum-safe integration The solutions are ideal for organizations including: Enterprises seeking resilient and secure global connectivity and reducing compliance risk Global content providers, hyperscalers and neoscalers exploring quantum-safe integration Financial institutions and healthcare providers requiring robust protection for sensitive data in transit Government and defense organizations prioritising national security and compliance Colt and Ciena have a strong track record of collaborating to drive customer success. The latest trial follows an announcement in 2025 highlighting the rollout of a powerful new terabit network to support two hyperscaler customers/global content providers, and the completion of the world’s first 1.2 terabit per second wavelength transmission across the Atlantic Ocean, announced by Colt and Ciena in November 2024.

The artificial intelligence revolution in physical security has arrived, transforming how we protect people, assets, and infrastructure. From smart buildings that automatically adjust access protocols based on real-time threat assessments to healthcare facilities using AI-enhanced video analytics for patient safety, these technologies are reshaping the industry landscape. But with this transformation comes a new era of regulatory oversight that security professionals must navigate carefully.  Convergence of AI The convergence of powerful AI capabilities with traditional security systems has created unprecedented opportunities for enhanced protections while simultaneously raising important questions about privacy, transparency, and responsible deployment. As these technologies become more sophisticated, security professionals face the dual challenge of maximizing their potential while ensuring compliance with evolving regulatory frameworks.  The current state of AI in security systems  By combining multiple data streams, AI creates a more comprehensive and intelligent security ecosystem Today's AI-driven security solutions extend far beyond traditional security capabilities. Modern systems can understand complex human behaviors, analyze crowd patterns in transportation hubs, detect early signs of trouble in retail environments, and even predict potential security breaches before they occur. By combining multiple data streams — video feeds, access control systems, audio detection, and various sensors — AI creates a more comprehensive and intelligent security ecosystem.  Industrial applications The impact is particularly evident in integrated security operations. In healthcare settings, AI systems can simultaneously monitor patient safety, manage access control, and detect unauthorized entries, all while maintaining strict privacy protocols. In education environments, these technologies help safeguard campuses by identifying unusual behavior patterns while respecting student privacy rights. Retail operations benefit from AI's ability to not only detect potential theft but also analyze customer flow patterns and identify operational inefficiencies.  The technology's capabilities continue to expand through: Advanced anomaly detection that establishes normal activity patterns and flags deviations.  Predictive analytics that forecast potential security risks before incidents occur.  Natural language interfaces that allow security teams to query video data using voice or text commands.  Multimodal analysis combining data from thermal cameras, LIDAR, IoT sensors, and other sources.  Integration of multiple data sources Security systems are evolving into predictive platforms that can anticipate and prevent incidents These innovations represent just the beginning of AI's potential impact on security applications. As algorithms become more sophisticated and computing power increases, security systems are evolving into predictive platforms that can anticipate and prevent incidents rather than simply respond to them. The integration of multiple data sources allows for a more nuanced understanding of security situations, enabling more precise and effective responses to potential threats.  Emerging regulatory frameworks  The rapid advancement of AI capabilities has prompted governments worldwide to develop comprehensive regulatory frameworks. The European Union has taken the lead with its AI Act, categorizing AI systems based on their potential risks and establishing strict guidelines for high-risk applications.  Focus on safe, secure AI The United States is following suit, with recent executive orders focusing on safe, secure, and trustworthy AI development. These initiatives reflect growing global awareness of the need to balance technological advancement with ethical considerations and human rights protection. These regulations are reshaping how security technology providers approach development and implementation. Responsibility-by-design approach Companies must consider the entire lifecycle of their AI solutions, from initial development The focus has shifted toward a "responsibility-by-design" approach, where privacy protection, data security, and ethical considerations are built into systems from the ground up. This includes robust testing protocols, responsible data practices, and continuous monitoring of AI systems post-deployment. Companies must consider the entire lifecycle of their AI solutions, from initial development through deployment and ongoing operation.  Transparency, accountability For security professionals, this regulatory evolution means adapting to new requirements around transparency, accountability, and human oversight. Security teams must document how AI systems make decisions, implement safeguards against bias, and ensure human operators maintain final authority over critical security decisions. The regulations also emphasize the importance of data protection, requiring organizations to implement strict controls over how information is collected, stored, and used within AI-powered security systems.  Address challenges of AI The regulatory landscape continues to evolve, with new frameworks emerging that specifically address the unique challenges of AI in security applications. These include requirements for regular system audits, mandatory impact assessments for high-risk deployments, and specific guidelines for handling sensitive personal data in security contexts. Organizations must also develop clear procedures for addressing potential AI system errors or biases, ensuring that corrective measures can be implemented quickly when needed.  Preparing for the future  The challenge lies in maximizing security effectiveness while maintaining transparency and public trust The security industry stands at a crucial junction where innovation meets responsibility. As AI capabilities grow more sophisticated, security professionals must balance the use of these powerful tools while adhering to evolving regulatory requirements. This balance becomes particularly critical in smart city applications, where AI systems might monitor public spaces for safety while respecting individual privacy rights. The challenge lies in maximizing security effectiveness while maintaining transparency and public trust.  Proactive approach Success in this new landscape requires a proactive approach. Security teams should invest in understanding both the technical capabilities and regulatory implications of their AI systems. This includes developing clear protocols for data handling, establishing robust testing procedures, and implementing continuous monitoring systems that can detect and address potential issues before they become problems. Organizations must also create comprehensive training programs to ensure security personnel understand both the capabilities and limitations of AI-powered systems.  Human-in-the-loop approach The human element remains crucial. While AI can process vast amounts of data and identify patterns beyond human capability, security professionals must maintain oversight and final decision-making authority. This "human-in-the-loop" approach ensures that AI serves as a powerful tool for augmenting human judgment rather than replacing it. Training and education become increasingly important as security teams must understand not only how to operate AI-enhanced systems but also how to interpret their outputs and make informed decisions based on AI-generated insights.  An ever-evolving environment  The integration of emerging technologies like large language models and computer vision will create new opportunities Looking ahead, the security industry will likely see continued evolution in both AI capabilities and regulatory requirements. Future systems may incorporate more advanced predictive capabilities, enhanced natural language processing, and improved ability to understand complex human behaviors. However, these advancements will need to develop within an increasingly structured regulatory framework that prioritizes privacy, transparency, and ethical use. The integration of emerging technologies like large language models and computer vision will create new opportunities while also introducing novel regulatory challenges.  Physical security transformation The transformation of physical security through AI represents both an opportunity and a responsibility. By embracing responsible innovation practices while maintaining strong ethical standards, security professionals can help shape a future where advanced AI capabilities and regulatory compliance work together to create safer, more secure environments for everyone.  Need for security guidelines The key to success lies in viewing regulatory requirements not as obstacles but as guidelines for developing more trustworthy and effective security solutions. As the industry continues to evolve, organizations that prioritize both innovation and compliance will be best positioned to leverage AI's full potential while maintaining public trust and regulatory compliance.

For years, physical security and cybersecurity evolved on parallel tracks. One team managed doors, badges and cameras, while the other handled network access, authentication and logical assets. The systems rarely shared information and, in many organizations, they still do not. That separation is becoming harder to defend now that employees move continuously between physical and logical environments throughout the workday. A single person may badge into a building, access cloud applications, reserve workspaces, connect to operational systems and authenticate into sensitive applications within minutes. Disconnected identity systems Yet many organizations still treat each interaction as a separate identity event managed by different systems with different policies and different visibility. Attackers, with the help of AI, are becoming increasingly adept at exploiting those gaps. According to HID’s 2026 State of Security and Identity Report, identity management is now the top strategic priority for security leaders, with 73% identifying it as a trend shaping their security planning. The report also found that managing multiple disconnected identity systems is now the primary operational challenge for more than half of respondents. This shows that identity is becoming the link between physical security, cybersecurity and operational resilience. Fragmented identity creates operational and security risk The growing convergence between physical and logical environments has raised the stakes considerably Many organizations accumulated identity systems over time rather than designing them as a unified architecture. Access control platforms, visitor management systems, HR provisioning tools, multifactor authentication systems and workplace applications were often deployed independently to solve specific operational needs. Individually, these systems may function well. Together, they often create administrative duplication, overhead and blind spots. A terminated contractor may lose network access immediately while retaining physical access to facilities for days. An employee may require multiple credentials to navigate a single workday. Security teams may need to reconcile disconnected logs across several systems during an investigation. These inefficiencies slow response times and increase operational risk. The growing convergence between physical and logical environments has raised the stakes considerably. Modern attacks increasingly target the connections between systems, particularly where identity validation is inconsistent. HID’s research highlights growing concern around AI-driven credential attacks, biometric spoofing and phishing campaigns designed to exploit fragmented identity environments. This is one reason organizations are reevaluating identity management from the ground up. Converged credentials reduce complexity One of the clearest developments in this evolution is the growing adoption of converged credentials One of the clearest developments in this evolution is the growing adoption of converged credentials, where a single trusted identity is used across both physical and logical environments. This allows one credential to securely support access to buildings, workstations, cloud applications and other enterprise systems. The operational advantages are substantial since security teams gain more consistent governance across environments and IT and facilities teams reduce administrative duplication. Organizations simplify onboarding and offboarding workflows while improving auditability and compliance visibility. Users benefit from a more seamless experience that supports how modern workplaces actually operate. Importantly, converged identity strategies also reduce the number of credentials employees must manage. They are no longer forced to manage separate badges, passwords, tokens and access workflows across disconnected systems. That simplification means employees are less likely to seek workarounds. HID’s 2026 State of Security and Identity Report found that 75% of organizations have either deployed or are actively evaluating physical-logical identity convergence solutions. Mobile credentials are changing expectations Mobile credentials are also reshaping how organizations think about identity management. What began primarily as a convenience initiative has matured into a broader security and operational strategy. HID’s research found that 74% of organizations have already deployed or are actively planning to deploy mobile credentials. Security improvement now ranks ahead of convenience as the primary driver for adoption. Mobile credentials support encrypted communication, biometric authentication and real-time credential lifecycle management. Administrators can issue, revoke or update credentials remotely without requiring physical card replacement. Organizations also gain stronger visibility into credential usage and access patterns. Credential lifecycle management Equally important, mobile identity aligns with broader expectations of the workforce Equally important, mobile identity aligns with broader expectations of the workforce. Employees increasingly expect workplace access experiences to mirror the simplicity of consumer technology, whether they are accessing offices, applications or services. The future is unlikely to be entirely mobile, however. Most organizations are expected to maintain hybrid credential environments for the foreseeable future, combining mobile credentials with physical cards and other identity technologies based on operational needs and user requirements. Biometrics expands beyond MFA Biometric technologies are becoming more central to identity strategies across industries. Historically, biometric technologies were primarily deployed for multifactor authentication and to protect highly secure environments. HID’s research shows that organizations are increasingly adopting biometrics as part of core access control and identity verification workflows. This trend is particularly visible in sectors where identity assurance and operational efficiency are both critical. Healthcare organizations are using biometrics to strengthen patient identification, secure sensitive areas and streamline staff authentication workflows. Higher education institutions are exploring biometric-enabled mobile experiences that support campus access, workspace login and digital services. Transportation operators are deploying facial recognition to accelerate passenger processing while improving identity verification. With broader adoption comes greater scrutiny around privacy, transparency and governance. Organizations are paying closer attention to how biometric data are collected, protected and managed. HID’s report found that privacy and ethical concerns surrounding biometrics rose sharply year over year, reinforcing the importance of encryption, secure architecture and privacy-first design approaches. Physical access is now part of cybersecurity As physical and logical systems converge, every access decision carries more weight As physical and logical systems converge, every access decision carries more weight. The credential used at the door may also support workstation login, cloud application access and other enterprise workflows. That makes the integrity of the entire identity chain more important, from the credential and reader to the systems that manage permissions, events and audits. This is where older access infrastructure becomes a real liability. Legacy cards, weak reader-to-controller communication and disconnected credential systems can undermine even a strong cybersecurity program. If an organization cannot prove who entered a facility, whether the credential was valid and how that event relates to logical access activity, it is working with partial visibility. Common governance model Converged identity helps close that gap by linking physical and logical access under a common governance model. Organizations can apply more consistent policies, reduce credential fragmentation and accelerate investigations. IT gains stronger assurance that the person accessing systems is tied to the same trusted identity used to enter the building. Security teams gain better context when reviewing access events, anomalies or incidents. This does not require an organization to replace everything at once. The practical path is phased modernisation: moving away from easily cloned cards, strengthening reader and credential security, improving integration with identity systems and choosing architectures that can evolve as requirements change. Identity is becoming core to enterprise infrastructure. It now supports access control, cybersecurity, compliance, workplace experience and operational continuity. Organizations that treat identity as an infrastructure will be better positioned to reduce risk without adding unnecessary friction for users.

As a digital transformation continues to sweep across the industry, Daniel May of Consort Architectural Hardware examines the growing demand for Building Information Modelling (BIM) and how its use is influencing modern design projects. The future of construction is digital. What was once considered a gradual shift toward greater information management has now become a basic requirement for so many. From early-stage design through to compliance, maintenance and product lifecycle management, digital product data is no longer considered added-value - it is mandatory. Digital information management Since 2016, UK central government clients have required collaborative digital information management on centrally procured projects, commonly known as ‘BIM Level 2’. Today, these requirements are specified through the UK BIM Framework and BS EN ISO 19650 standards, setting a clear expectation that construction partners must provide accurate, structured and accessible digital information across their products. With this in mind, conscious manufacturers throughout the supply chain are enhancing their BIM capabilities, as they look to support architects, specifiers and contractors with detailed product information. Architectural hardware - traditionally overlooked in digital planning - is rapidly entering the spotlight too, with 3D models, certification and performance data now offered across a growing library of products. But how is this movement to enhanced digital resources impacting projects? Optional to operationally clinical Digital Product Passports (DPP), soon to be mainstream and mandated by the EUOnly a decade ago, building specifications relied heavily on paper resources, where professionals were limited to product brochures, PDF catalogues and basic CAD line drawings. Today, the sector is converging around fully integrated digital workflows, with teams relying on platforms such as Revit and NBS as a way of connecting design, specification, compliance and facilities management. Digital Product Passports (DPP), soon to be mainstream and mandated by the EU, will only accelerate this trend. Though, it’s important to recognize this evolution isn’t driven by convenience alone. In fact, BIM product data now plays a central role in meeting: UK Government mandates for digital construction and the ‘Golden Thread of Information’ Fire safety regulations, which increasingly require accurate, up-to-date, verifiable data Sustainability reporting, where Environmental Product Declarations (EPDs) and lifecycle data must be accessible at the design stage Consequently, if a product can’t be conceptualised accurately in a digital model, it risks being excluded from a project’s specifications entirely. BIM in Architectural Hardware For some, door hardware may seem like a minor component in the grand scheme of building design and as a result, it is often overlooked as a small percentage of the project’s value. In reality, its role in safety, performance, accessibility and compliance is critical. In BIM, even a small element like a door closer contains data to verify fire ratings, accessibility, and clashes Fire doorsets for example, are only as effective as the hardware components that secure them. Within BIM, even a single component such as a door closer carries parametric data that can validate fire ratings, confirm accessibility and even identify potential clashes with ceiling details or door frames - helping design teams ensure both functionality and compliance are met early in the coordination process. When it comes to architectural hardware, access to reliable BIM objects enables teams to: Fulfill accurate design – using models with correct Level of Detail (LOD) to ensure they integrate accurately into project drawings Reach faster specification – architects and contractors can drag-and-drop products/objects into designs, saving hours of manual work Assure compliance – with product certifications, fire ratings, testing evidence and sustainability data embedded into product models Reduce on-site errors – accurate digital models also decrease the risk of incorrect products being installed As digital coordination becomes routine, hardware that isn’t modelled is considered a specification risk. Responding to new standards and digital realities Where the tragic events of Grenfell Tower reshaped the regulatory and cultural expectations of the construction industry, the sector now faces an accelerated demand for traceable, verified product information. As new legislations continue to form, such as Martyn’s Law for example, updated guidelines will influence how public spaces are designed and secured, with each new standard placing an integral focus on resilience, traceability and responsibility in the process. These shifts underscore a clear reality that every hardware component, no matter how small, must be backed by verifiable data and performance credentials. Conscious hardware manufacturers play a crucial role then, in supporting building safety and security by providing architects, specifiers and contractors with the confidence to select hardware that meets the standards of today and tomorrow. And so, as we arrive in a data-driven era where compliance, traceability and efficiency are key, BIM objects have evolved from beneficial to indispensable. Whether delivering a residential high-rise, healthcare facility or a commercial development, professionals must be able to call upon trusted suppliers and their digital files as tools that help them design with confidence.

With 1,300 cameras recording 24/7 and more than 1,000 investigations to process per year, Massachusetts General Hospital’s security team was not able to keep up with the vast amounts of recorded video. Now, BriefCam Syndex Pro for fast video review, search and analysis, embedded within a Milestone XProtect video management software (VMS) platform is making efficient and effective video investigation possible. Unique challenges to security Massachusetts General Hospital’s (MGH) Police, Security and Outside Services Department provides some security services to many other Partners hospitals and facilities. Following its recent digital conversion, unified on the Milestone XProtect VMS platform, MGH’s security team was able to expand camera coverage by adding new Axis network cameras directly to the existing IP network. The hospital environment presents unique challenges to security, Michelman points out “The number of investigations we were doing was taking huge amounts of time in terms of reviewing video, and that was really a waste of time,” said Bonnie Michelman, MGH Executive Director of Police, Security and Outside Services and Consultant for Partners Healthcare. The hospital environment presents unique challenges to security, Michelman points out. MGH’s 17-acre urban campus, comprising 29 contiguous and 14 separate buildings (including underground and freestanding garage facilities), is complex. The security team must also take into account not only the main location, but also dozens of satellite facilities around the Boston area. Enterprise risk management “We can’t cover all of these facilities with security staff,” said Michelman. “We need to augment heavily with very good, state-of-the-art technology that allows us to combine our intelligence, labor, policies and procedures, in order to create a better holistic approach to enterprise risk management.” Charged with creating a safe environment, MGH’s security team at the same time is challenged by the clinical team’s needs for increased efficiency through lowering length of stay and moving patients through the hospital as quickly as possible. The 24-hour Emergency Room, with its anxious, highly volatile population presents challenges of its own. In addition, patient elopement and patient wandering – unauthorized departures from the medical facility, whether intentional or unintentional – pose liability threats that can be very damaging to a hospital. Providing customer satisfaction A unified system was required to balance the video surveillance needs of a busy hospital campus A unified system was required to balance the video surveillance needs of a busy hospital campus with remote satellite locations while upholding the highest level of security possible, maintaining operational flow, and providing customer satisfaction that includes expectations of privacy. Michelman, together with MGH Senior Manager, Systems and Technology Robert Leahy, decided on the Milestone XProtect VMS platform. Camera count was increased from 400 to 1,300, and standardized with Axis network cameras connected directly to the IP network. To deal with the marked increase in video data, MGH’s team chose BriefCam Syndex Pro, a powerful set of tools intended to reduce the time and effort needed to conduct video reviews, post-event video investigation and real-time video monitoring. The BriefCam solution ties in seamlessly with the Milestone video management solution, providing efficient workflow for investigators. Presenting video metadata According to Michelman, BriefCam has already proven invaluable. A two year long ROI examination of video surveillance use at MGH has shown a progressive rise in success rates with the use of video in incident investigations. According to Michelman, BriefCam has already proven invaluable “I see BriefCam as a very important part of our toolbox of excellent practices for protecting what is a very complex environment of tangible and intangible assets,” said Michelman. BriefCam Syndex Pro’s ability to present video metadata in graphic visualization format, such as bar graphs, pie charts and the like, has opened up new realms of possibilities to extend the role of CCTV video beyond security into organizational efficiency and more informed, data-driven decision making. Better investigative focus “In the past, there might have been things that would have been a ‘nice to do,’ but we couldn’t do it because we didn’t have resources to watch many hours of video,” said Michelman. “Now we can manage the content and we can see trends, which in turn can drive redeployment of resources, and by extension, facilitate a better investigative focus and success.” BriefCam Syndex Pro embedded within Milestone XProtect VMS platform is helping MGH in its mission to effectively and efficiently protect and safeguard the hospital community. Michelman said: “We’re happy with these products, but it’s not just about the quality of the technology, it’s about the quality of the partnership. You know, it’s easy to sell a product, but to sustain it, service it, and be there after it is in is really very critical for us.”

TDSi products can be easily synchronised with existing security investments from many third parties The Healthcare market is an area of expertise for security solutions specialist TDSi. Not only does it require the most stringent security, the Healthcare sector often has strict budgets and involves caring for some of the most vulnerable people in society, so any solution needs to be highly reliable and easy to operate and manage. Specific areas such as hospital pharmacies need higher levels of security due to the value of stored products; baby units or wards for elderly patients typically require access control to monitor both entry and exit. There may also be specific security considerations for staff, with lone workers or remote parts of healthcare facilities that could be open at any time, day or night. Despite this, staff, patients and visitors need to be able to move around with a minimum of disruption. TDSi’s range of access control and security solutions are designed to integrate efficiently with each other and also in close collaboration with other manufacturers’ products, such as Texecom’s alarm systems and Milestone’s CCTV solutions. TDSi products can be easily synchronised with existing security investments (from many third parties) or installed from scratch to offer fully bespoke security. By offering a wide choice of access control options along with the ability to record a detailed audit trail with their highly flexible software packages, TDSi is the ideal choice for installers and customers in the Healthcare sector. An excellent example of TDSi’s expertise in this market is a recent installation at London’s Charing Cross and Hammersmith Hospital, which covers an impressive 617 doors across multiple sites and integrates with both security and fire systems for a rapid response in an emergency. John Coleman, Managing Director of expert installation specialist Advanced Detection Systems (ADS), which specified TDSi’s solutions as part of the project commented, “This has been a major and high-profile project for us which required a best-of-breed solution for the access control element. TDSi systems are specifically designed to integrate with other building services and security systems and are particularly well suited to projects where CCTV, fire alarms and access control need to work closely together to protect people and property. In partnership with TDSi, we were able to offer Charing Cross and Hammersmith Hospital, solutions which fully met their needs and give peace of mind that patients and staff can be fully protected from emergencies and potential security breaches, at all times.” TDSi’s EXpert controller features a stand-by battery facility that allows the system to continue operating in the event of power failure The project uses TDSi’s EXpert IP controllers, fully featured networkable access control units, with supervised inputs and relays, making them ideal for monitoring and signaling alarm conditions which could occur at Charing Cross and Hammersmith Hospital. With capacity for up to 48,000 cards, the flexible access controller is ideal for those applications that feature high user volumes through access points - such as a busy hospital and teaching environment. TDSi’s EXpert controller features a stand-by battery facility that allows the system to continue operating in the event of power failure and at these times the system can be controlled without the need for PC communications, so controlled access is maintained. TDSi’s Director of UK Sales, Stuart Griffiths, explains, “The project at Charing Cross and Hammersmith Hospital is an excellent example of how TDSi’s systems can be easily and very successfully integrated with other building services and security solutions to offer a highly intelligent and powerful access control system. A hospital environment protects many vulnerable people and assets, so being able to fully co-ordinate security while making the most of existing asset investments (particularly when budgets are under closer-than-ever scrutiny) is a highly desirable outcome for all stakeholders.”

The healthcare organization based in Washington state has begun a journey of unifying its video surveillance and access control under one platform, yielding better situational awareness, streamlining investigations, and providing an additional level of safety and security to staff and patients alike. Multicare Health System in Washington State employs more than 20,000 team members across 11 hospitals and more than 300 medical clinics, laboratories, medical imaging, pharmacies and specialty services locations. Physical security assets As a large healthcare organization, Multicare has many levels of security to attend to, including slips and falls, patient care, guest management, parking and perimeter security, staff and security officer safety and much more. “We had multiple video management system (VMS) solutions and multiple systems were outdated and past their end of life. We needed to consolidate into a single, unified solution with a global interface,” Davis explains. When Joshua Davis, technology system support coordinator, joined MultiCare in 2018, he oversaw the upkeep, implementation and eventual retirement of the organization’s physical security assets, including its outdated NVR solution, legacy analog surveillance cameras, as well as access control and video management solutions. Access control solutions Like many robust and expanding organizations, MultiCare has added new sites and facilities over the years, finding itself with disparate security, video surveillance and access control solutions. Prior to upgrading that technology, operators were pulling video footage via a flash drive transfer at legacy sites when incidents occurred. The organization was experiencing challenges of using older equipment too, and the access control solution didn’t have two-way integration with the VMS, making analytics cumbersome and difficult to manage. Centralized security operations With a focus on efficiency, as well as saving time and money, Multicare wanted a consolidated, easy-to-navigate platform for security staff to be able to view, respond to incidents and pull security video footage as needed. With one centralized security operations center running 365/24/7, along with about 100 other workstations running video at any given time throughout the organization’s locations, Davis also needed a way to streamline the number of permissions, access and remote troubleshooting and capabilities across the entire organization. So, a few years ago, Multicare partnered with integrator Entrance Controls and technology partners, Salient Systems and AMAG Technology, to begin the process of integrating its video surveillance, while upgrading its cameras, VMS, surveillance capabilities and access control operations. IP video capabilities “This was a team effort to pull off a project of this size. We needed to make sure that calculations, server type, and correct camera counts/types were accounted for. We all worked together to make sure that everyone was kept in the loop,” explains Blake Albertsen, regional sales manager for Salient Systems in the Pacific Northwest and Western Canada. The healthcare organization has nearly completed its security upgrades: upgrading the VMS to a unified platform from Salient Systems; installing roughly 90 servers to allow the organization to experience full IP video capabilities; upgrading its 3,000-plus analog cameras to IP as they age out, as well as using Salient’s GEN II Capture card technology to get extra life and optimized capabilities out of other existing analog cameras without having to invest in encoders. Better situational awareness In addition, two-way integration with AMAG’s Symmetry Access Control system and Salient Systems’ CompleteView VMS allows Davis and his team to pull up, search and see motion-related video clips associated with access control events whenever necessary, yielding better situational awareness and streamlining investigations. “We spent over 18 months developing the plan and design of each server before we ever placed one server into the Multicare platform. There were so many different moving pieces we needed to make sure were in place for a successful upgrade,” Albertsen says. Single VMS solution The upgrades have allowed Multicare to not only boost security, safety and efficiency, but it has also saved Davis and his staff significant time already. “Before we had a centralized, single VMS solution, we didn’t have capabilities of customizing camera views at every location. Some locations have more cameras than others and once our staff had a view that had been created for them, they couldn’t change the view,” Davis says. Now, the VMS allows staff and operators the ability to easily customize their surveillance views and change those views depending on the locations, cameras and angles they need to see. This has come in handy in many ways, especially when hospital staff need to see a specific room for a day or a period of time depending on what’s happening, but don’t need to watch that view all the time. “The interface has improved our usability dramatically because it’s so customisable,” Davis adds. Indoor and outdoor cameras Another unexpected benefit of the security upgrades thus far has been the peace of mind a unified security platform has given to Multicare employees. Because both indoor and outdoor cameras are all on one centralized platform, hospital employees can be escorted by security to access perimeter cameras in parking garages or outdoor locations when leaving at night so they can virtually scan the area before exiting the building. “That has given many team members a feeling of additional safety, which has been great for staff,” Davis says. Over the next several years, Multicare will continue to upgrade its legacy cameras and servers across sites it hasn’t reached yet, with the ultimate goal of having all its video surveillance under one, customisable platform. Benefits of centralized security In addition, according to Davis, as the healthcare system has begun to experience the benefits of centralized security, they would like to expand the number of cameras and views at many facilities, while also expanding uses and capabilities of the system. “We are taking baby steps as it’s an expensive endeavor, but we are growing exponentially and we see an opportunity to expand our capabilities and use into continuing to provide excellent patient treatment and overall security at our locations,” Davis says.

Israel offers one of the most advanced medical systems in the world where cutting-edge treatments and patient care are provided by some of the best medical professionals using high-tech equipment in modern facilities. As such, medical tourism is growing exponentially in Israel. The country’s Ministry of Health shows that more than 50,000 medical tourists travel to Israel for treatments every year and consistently ranks in the Top Ten in the globe for health tourist destinations. Raphael Hospital is Israel’s newest and most advanced hospital. It is a state-of-the-art private hospital recently opened in Tel Aviv. Advanced medical systems A team of experts, drawing from best practices around the globe, designed Raphael Hospital to be technologically advanced and to provide a premium standard of care and services. It is staffed by senior doctors who are some of the most experienced in their respective specialties. Everything about its construction, for example, was thoughtfully planned for — even the types of tiles used on the hospital flooring: they come with “an integrated antibacterial shield that is 99.9% effective against bacteria, 24 hours a day, in all light conditions.” Special emphasis is placed on a patient’s overall wellbeing, mentally and physically, and thus the physical space is designed to appeal to patients from both an aesthetic sense (to promote an inviting, welcoming feel much like a luxury hotel), and a high-tech approach, in order to maintain maximum patient safety, efficiency, and the finest level of medical care. Physical security risks Hospitals are among the most essential and vulnerable spaces worldwide. In terms of security, hospitals are often considered “soft targets” — along with shopping malls, schools, and sports arenas — because they are high-density locations with large, vulnerable crowds. Soft targets have many access points, increasing certain physical security risks. Security professionals are thus tasked with “hardening” hospitals as part of a holistic security protocol. Raphael Hospital’s operating rooms are some of the most technologically advanced in the world; they are specially equipped with advanced medical technologies for surgeries including the Mako robotic arm-assisted technology for joint surgery and the Da Vinci robotic surgical system. Touch-free environments Such advanced technologies, and the people operating them, require an extra level of security in order to protect the most sensitive areas of the hospital where delicate surgeries are performed. Moreover, even before the pandemic, maintaining sterilisation in operating rooms was challenging. COVID-19 only heightened the need for touch-free environments to help limit the spread of germs. The hospital’s advanced access control and video monitoring technologies were incorporated from the very start of its operations, using the hospital’s existing CCTV cameras. According to Raphael Cohen, Operating Room Manager for Raphael Hospital, “We had a lot of challenges. We wanted to build the most updated hospital.” Facial recognition based technology Raphael Hospital wanted to incorporate facial recognition based technology for a few reasons, including protecting people, patients, and physical assets. Face-based access control plays an essential role in infection control protocols while keeping highly sensitive areas of the hospital, such as operating rooms, restricted to authorized personnel at all times. Hands-free and automated access allows hospital staff to not be required to touch any buttons to open doors while reducing contamination as much as possible and defining exactly which staff could travel within specific areas of the hospital. "Oosto’s OnAccess solution gives the staff, doctors, and nurses a sense of belonging in the hospital…they’re an essential part of the hospital, and when the hospital recognises them, and the doors open - it’s effortless for them to get about," said Raphael Cohen, Operating Room Manager, Raphael Hospital. Facial recognition technology Now, with Oosto’s facial recognition technology, surgeons and support staff can benefit from gaining frictionless access to the most sensitive areas of the hospital without having to touch any surfaces. Contamination is avoided, patients and staff are kept safe from unauthorized access to restricted areas of the hospital, and the frictionless, face-based access control in the hospital contributes to the overall perception of Raphael Hospital as a world-pioneer and cutting-edge healthcare provider.