Hanwha Techwin America, a global supplier of IP and analog video surveillance solutions, announces that Planet Fitness, with the help of their preferred system integrator Adirondack Direct, recently incorporated a video surveillance solution from Hanwha Techwin and Genetec that not only enhances security but also improves operations. Each of Planet Fitness’ corporate-owned clubs throughout North America is outfitted with approximately eight to 15 video cameras that provide around the clock coverage of the parking lot, lobby, break room, the fitness area where members workout and other key areas – without invading private areas, such as locker rooms and other intimate spaces. Intelligent motion detection Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video After issuing a Request for Proposal, Planet Fitness Senior Vice President of Corporate Club Operations Jim Esposito said they tested several of the camera and Video Management Systems (VMS), but ultimately decided on Hanwha video surveillance cameras managed by the Genetec Security Center unified platform. Esposito said they wanted to use Hanwha’s 360-degree cameras in particular because they provide more coverage, yet they save in hardware expenses because fewer cameras are needed. Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video at a higher framerate with true day and night function. Built-in on-camera de-warping allows instant access to PTZ, quad view, and panorama views. Alarm triggers for the Hanwha SNF-8010 include intelligent motion detection, audio detection, tampering detection, alarm input and network disconnection. Providing bookmarks of recorded incidents A typical system setup at Planet Fitness includes placing cameras 25 feet from the wall and 50 feet apart which provides almost 2,000 square feet of coverage per camera. Club managers, regional managers and corporate employees manage the system via the Genetec Security Center which provides convenient bookmarks of recorded incidents so that – instead of time spent searching through video – events are already tagged. Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed. “We knew that Planet Fitness would need thousands of video surveillance cameras for this project and it’s very important to consider reliability and functionality as well as durability,” said Adirondack Direct Director of Security and Technology, Tim Collins. “Hanwha has the lowest customer return number and that means that they manufacture products that aren’t sidelined by constant replacement and repairs.” Video surveillance management Anyone engaging in obnoxious behavior will likely be the recipient of a Lunk Alarm and the flashing lightsCollins said Adirondack Direct has long recommended Security Center from Genetec for video surveillance management because it provides the best open-architecture platform, robust features and is easy to use. Security Center blends IP security systems within a single intuitive interface to simplify operations and empowers organizations through enhanced situational awareness, unified command and control and connectivity to the cloud. While the Hanwha-Genetec solution has provided an excellent security system – as well as protection against liability for slip and fall incidents – it’s also improved operations in multiple ways by providing invaluable business intelligence, said Esposito. Planet Fitness has a judgment-free environment for individuals who want to work out, but don’t want to have to endure the negatives so often found in gyms: loud grunts, the clanging of dropped weights and aggressive behavior. Anyone engaging in obnoxious behavior will likely be the recipient of a Lunk Alarm and the flashing lights, sirens and unwanted attention that accompanies it. Providing video evidence When a Lunk Alarm is pressed, Security Center creates a bookmark of the event Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating. In order to monitor and evaluate the use of the Lunk Alarms, Adirondack Direct has integrated the Lunk Alarm into the Hanwha-Genetec video solution. When a Lunk Alarm is pressed, Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed. Gyms typically have automated external defibrillators (AEDs) in the event a member suffers a medical emergency. At Planet Fitness facilities outfitted with the Hanwha-Genetec solution, once an AED is removed from its cabinet, a sensor is activated to shut off the music in the club to provide a calmer atmosphere. The system also creates a bookmark in the VMS and notifies managers and regional managers that an AED has been deployed. Identifying areas of improvement The Hanwha-Genetec Planet Fitness solution also provides key employee analysis that can help managers identify areas of improvement. Each facility has rubber floors that must be cleaned daily and Adirondack Direct has placed a sensor on a floor scrubber that creates a bookmark and recording in Security Center when the device is moved. Video evidence verifies whether the floor was actually cleaned or if the scrubber was just relocated. Planet Fitness management can re-orient that employee on the proper policies and procedures Each break room is outfitted with a sensor that creates a video bookmark every time the door is opened. If an employee visits too often, Planet Fitness management can re-orient that employee on the proper policies and procedures. For day to day efficiencies, video analytics can be a valuable tool. If an employee is constantly leaving the front desk to go to a storage closet for a particular item, they can make changes including moving the item closer to the front desk. Losing sales opportunities “If during an overnight shift the camera indicates that there was no motion at the front desk for a prolonged period of time, then that’s a problem,” said Esposito. “We expect someone to be in that position greeting and welcoming members so if someone isn’t there, the video can help us understand why.” A big question for Planet Fitness is have they been losing sales opportunities without realizing it? A big question for Planet Fitness – that can be answered via video analytics – is have they been losing sales opportunities without realizing it? “What we’re exploring now is a virtual line that counts the number of people that come and go in the club,” said Esposito. “We know how many people check-in. So, if a club checks in 500 people in a day, but there are 600 people that enter the door, that can be lost revenue.” Delivering a safe environment Esposito said they chose Hanwha cameras and the Genetec platform because they knew that they needed a solution that was at the forefront of technology, with the flexibility to grow with them and meet their future needs. He added the solution delivers a safe environment that is appreciated by everyone. “It’s somewhat of a security blanket for our members and employees,” he said. “They appreciate our no intimidation mantra and the fact that we have created this safe and secure environment that offers a judgment-free zone where people can do their own thing.”

Industry experts predict that sensors in the home will reach a level of sophistication never considered in early versions of Smart Home. These devices will know when the house is empty and be able to shut off heating and cooling systems. Smart phone with geolocation will then tell it when the owner is on their way back so it can start adjusting the temperature to a comfortable level. And, it won’t just be lights that turn on and off. Sensors in washing machines will know that clothes have been put inside and will start the cycle at a time when costs are at a lower level.  The Smart Home market is also driving innovation in the form of Bluetooth low energy (BLE)-enabled locks for external doors on homes and adding mobile credential use to their offering. This in turn is driving volume in the wireless lock sector and having a positive impact on volumes and pricing in the commercial locking market. Data capture form to appear here! Wireless home automation As the home automation industry has expanded with an ever-growing number of devices and services, companies are placing bets on which wireless protocols will dominate. The past few years the leaders have been Z-Wave and ZigBee. Companies are also using a variety of other standards including Crestron’s Infinet, Insteon, and proprietary technologies such as Lutron’s ClearConnect. The home automation industry has expanded with an ever-growing number of devices and services The popular ZigBee and Z-Wave short-range wireless technologies have proven ideal for the kinds of home-area networks that are becoming prevalent. Based on the IEEE’s 802.15.4 personal-area network radio standard, ZigBee is an open wireless standard. Z-Wave was developed by Zensys (later acquired by Sigma Designs) as a proprietary wireless standard. Z-Wave’s wireless mesh networking technology allows nodes to communicate with each other directly or indirectly through available relays if they’re within range. Out of range nodes can link with each other to access and exchange information. A Z-Wave network can have up to 232 nodes. Some companies have sought to hedge their bets out of a desire to be more “manufacturer agnostic.” Bluetooth and Wi-Fi are gaining popularity with new low-power variations of these standards. Smart doors and their benefits Despite a wealth of features offered by the latest smart door locks — remote and location-based locking/unlocking; voice activation; timed access; emailed entry alerts; and integration with smart camera and lighting systems — most people still have limited knowledge of their capabilities. Only 14% of survey respondents described themselves as “very familiar” with what a smart lock can do. Even though most of them probably use smart access control solutions at their workplace. While smart video surveillance solutions that can impact home automation are still in nascent stages, the potential is immense. Modern video analytics and surveillance technology have the capability to offer convenience to the connected homeowner and lower energy consumption. By determining the optimum lighting, heating and cooling needs of a connected home, smart video surveillance technology can drive down energy-related costs significantly. Smart cameras will also have an impact on the need for DVR/NVR products in an automated home, as analytics-driven video surveillance solutions that generate large amounts of data will reduce the need for these devices. Another emerging element in home security is the use of drones The resolution of an advanced radar sensor Smart video surveillance technology can drive down energy-related costs significantly Today, the resolution of an advanced radar sensor is high enough to enable not only presence detection, but also to provide advanced features for security, automation and well-being, all in one. Imagine for example, that the security sensor installed in an elderly parent’s home could also detect a fall having occurred, monitor the breathing of a baby or even leaks in the wall. Due to the unique field of view that radar provides as well as the multi-functional potential, this technology will be the key to the awaited convergence of smart home functionalities and minimization of home devices. A radar sensor’s accuracy and its ability to support wide functionality and applications are determined initially by its resolution, which is based on two key factors: bandwidth and number of channels. The wider the bandwidth and the more channels the radar supports, the more accurate the data received. Imagine the difference between a 1990s television model and a 4K 2018 television model: As the resolution is ever improving, the sharper and more detailed is the image. Drones as a security mechanism Another emerging element in home security is the use of drones. An Amazon patent outlines how its unmanned aerial vehicles (UAVs) could perform a surveillance action at a property of an authorized party. It would be “hired” to look out for open garage doors, broken windows, graffiti, or even a fire. The drone would only view authorized locations and provide information back to the homeowner. The idea is to deploy Amazon’s previously proposed (but not yet realized) “delivery drone” to provide surveillance of customers’ homes between making deliveries. In a “surveillance as a service” scenario, Amazon’s customers would pay for visits on an hourly, daily or weekly basis. Drones would be equipped with night vision and microphones to expand their sensing capabilities. Catch up on part one and part two of our smart home mini series.

Penetration testing of physical security systems is used to evaluate if a company’s security measures operate as intended. From a technology angle, penetration testing (pen testing) assesses whether the totality of the systems operate as designed, rather than testing each individual component. Does the system work with the officers, the policy and procedures that are in place? A session at ISC East, Nov. 20 in New York, will address the need for and benefits of penetration testing (also known as red teaming). The session, titled “We Sneak into High Security Buildings and Get Paid for It,” will be presented by Michael Glasser, President, Glasser Security Group. He has two decades of experience providing security design strategic planning, implementation oversight, auditing and penetration testing.   “Penetration testing determines whether people and systems are providing the protection you think they are,” says Glasser. Various system components should come together into a solution that works for the client.  People, technology and architecture are all components of successful security systems. His motto: “Stop guessing and starting testing." Test-driving security systems “You can compare it to driving a car,” says Glasser. “You want to be sure the brakes work and the engine works, but then somebody has to test-drive the car.” Stop guessing and starting testing" The concept of penetration testing goes back to the Cold War, when the military had “Red Teams” and "Blue Teams,” competing squads that used their skills to imitate attack techniques enemies might use. More recently, the term “pen testing” has become common in the cybersecurity industry, often referring to “white hat” hackers that test the effectiveness of cybersecurity measures. Applying the concept to physical security in corporate America brings the concept full circle. “People think their controls work, but they realize they really need to see if it all works together,” says Glasser. Pen testing in corporate America “You can go to any military base or nuclear power site and you see pen testing,” says Glasser. “But often it doesn’t happen in corporate America.”  Sometimes physical pen testing is approached as an extension of cybersecurity testing because addressing physical threats is an element in cybersecurity, too. “It’s the same service, except to make sure the physical house is in order,” says Glasser. Glasser’s session will be among the SIA Education@ISC East presentations scheduled at the education theaters on the show floor at ISC East, Nov. 20-21 at the Javits Center in New York. The process If you believe the movies, Glasser’s job is all fun and excitement, like a “bunch of kids having fun.” The reality is more mundane, he says. “People think it’s fun, but it’s work, not fun.” The process is front-loaded with weeks of research and surveillance to determine possible vulnerabilities before attempting a break-in. Research is based on threat modeling: What is a company worried about? Who is the bad guy? What do they want to do? What are the threats? The process is front-loaded with weeks of research and surveillance to determine possible vulnerabilities Among other tools, Glasser uses Open Source Intelligence (OINT), which is collection and analysis of information gathered from public, open sources, such as media, the Internet, public government data, etc. Glasser comes from a physical security industry family – both his mother and father were employed in the security industry – and he attended his first ISC East show in the 1990s when he was 11 years old. As a security consultant and security expert witness for more than 20 years, he has previously spoken at GSX and various ASIS International events. 

Video, access control and visitor management are among the technologies that are enabling greater safety and security at hospitals and other healthcare facilities. Video surveillance systems enable hospital management and security professionals to know what goes on in and around a medical facility. Recording images in high resolutions (megapixels and gigapixels) is becoming more and more important in healthcare, says Jason Ouellette, Product Line Director – Access Control, Tyco Security Products. Video event management software Video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes If an incident occurs in a medical facility, the security staff has to be able to identify faces easily and accurately. Storage and costs have to be considered, of course. With technology improving and prices decreasing, video solutions can even be used for purposes beyond traditional security. For example, video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes, and captured video can be used to defend against liability claims. What’s next? Video analytics will continue to be a valuable addition to any surveillance infrastructure due to its ability to address patient needs, operational efficiencies and early risk detection, says Brandon Reich, Senior Director of Surveillance Solutions, Pivot3. Through video event management software (VEMS), hospitals can customize the statistics that are relevant to their individual buildings or campuses without having to spend extra time or money on rigorous employee training. Data capture form to appear here! Real-Time access control security updates Furthermore, once healthcare facilities are able to digitize all of their patient records, secure any of their ingress and egress points with real-time access control security updates, and fully transition from analog to IP video surveillance cameras, VEMS systems that house analytical software will be able to multiply the benefits offered to hospitals, not just in real time, but in planning ahead for future risk, expansion and safety protocols. It is vital to implement integrated and innovative access control solutions With large, complex facilities, directors of security at hospitals struggle with controlling access to various levels of the facility, according to Eric Widlitz of Vanderbilt Industries. To manage the risks that hospitals face and ensure a comprehensively protected atmosphere for patients and staff, it is vital to implement integrated and innovative access control solutions. For example, ease of access with controlled entrances is vital to medical crash teams, as is the need for a zonal access control lockdown in the event of a contagious disease outbreak. Strict access limitations Different hallways, rooms, floors and waiting areas within a hospital require different amounts of restriction, and sensitive materials, such as medical files, controlled substances and sterile environments (such as operating and procedure rooms) all necessitate an additional layer of protection. Access control in particular has advanced significantly to offer healthcare facilities the ability to control access remotely, through mobile applications, confirm identity quickly and easily and program varying levels of access for visitors, patients, doctors and staff. One area that is recently experiencing rapid growth – and drastic change  –is the securing of narcotics within healthcare facilities, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. In the past, all medicine was controlled in a central pharmacy located somewhere in the hospital or health facility. These pharmacies were highly secured areas, with strict access limitations; only authorized staff could get near the medicine stocks. Fiber optic communication lines For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers To improve the speed of delivery, and to have the necessary medicines ready at hand for in-patients without retaining a large delivery staff, the current trend is to have distributed pharmaceutical closets or carts that hold medicines much closer to the intended patients. For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers, according to Gregg Hamm of Delta Scientific. Manual beam barricades are installed at the Fort Bragg Veterans Administration Hospital in North Carolina to shut down certain areas of the facility when a higher alert is sounded. They will stop a 15,000-pound vehicle traveling 50 mph. The Navy Hospital in San Diego uses high speed, high security and very shallow foundation barricades to control all vehicles going in and out of the facility. With their extremely shallow foundation, they obviate the concerns of interference with buried pipes, power lines and fiber optic communication lines. They will stop a 15,000-pound vehicle traveling 50 mph. At the National Institute of Health in Bethesda, Maryland, even stronger shallow foundation barriers are used for traffic control and protection. These barriers will destroy a 65,000-pound (5.4 million foot-pounds) dump truck traveling 50 mph and continue to stand. Physical access control systems Controlling visitors to hospitals and healthcare facilities can directly impact security Controlling visitors to hospitals and healthcare facilities can directly impact security. Traditional methods of visitor management, such as paper visitor logs and handwritten badges are insufficient given today’s variety of security challenges. A hospital using paper-based systems cannot easily cross-check information, confirm patient information, check visitor names against up-to-date watch lists, or visually confirm identity. An increasingly popular and important application is secure and simplified visitor management, integrated with the physical access control systems (PACS). Today’s visitor management systems enable the screening, badging and tracking all visitors or, at a minimum, those visiting critical areas or during ‘after hours’ periods, Quickly identify inappropriate visitors One other growing technology is the ability to link to internal or governmental watch lists, to quickly identify inappropriate visitors before they gain access to the facilities. For example, Visitor Management systems can be configured to perform a Sex Offender search in both Children’s Hospitals and Pediatric areas, further decreasing the likelihood that someone of the list could gain access. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination HID Global and Phunware Inc. are addressing the need of healthcare institutions to deploy standardized technology to provide a better wayfinding and visitor engagement experience inside the hospital, across campus and even in parking lots. The companies are collaborating to improve the experience for hospital patients and visitors to find their way within medical facilities, using wayfinding on their mobile phones. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination. Enterprise-Level mobile wayfinding “It’s easy for visitors and patients to get lost in hospitals, and every time they do it puts appointment times and patient satisfaction at risk,” says Rom Eizenberg, Vice President of Sales, Bluvision, part of HID Global “With our location-aware app on a mobile device, we equip the visitor to get instant, turn-by-turn navigation that creates a better experience than that which is currently available on the market.” HID’s healthcare IoT solution-enablement platform simplifies the delivery of real-time location of clinicians, patients and devices. The platform is enabled by Bluvision (part of HID Global). Phunware’s Multiscreen-as-a-Service (MaaS) platform also provides enterprise-level mobile wayfinding, engagement, data and more for other vertical markets, including retail, residential, hospitality, media and entertainment and more .Missed the rest our healthcare mini series? Read part one here and part two here.

Cognitec maintains a successful partnership with WorldReach to facilitate remote identity verification during self-service ID issuance processes via their smartphone app. Applicants for passports, visas, residency/settlement programs or digital on-boarding services are required to take a selfie during the enrollment process. An automated back-end process verifies the claimed identity, validates the ID document via NFC and chip reads, checks for watch list alerts, completes a liveness check, and forwards the application for completion of assessment. Uninterrupted digital services “We chose Cognitec’s market-leading face matching technology to achieve consistently high accuracy rates for the verification process,” says Gordon Wilson, President of WorldReach. “Government agencies require proven, reliable technologies for each step in the application process, as they aim to build the community’s trust in these new digital application methods. This partnership gives our companies a pioneering role in advancing e-government services.” Using the app eliminates the visit to an office facility and allows for uninterrupted digital services. Users welcome the app’s straight-forward design and the quick application process. WorldReach is currently applying this solution with passport and border control agencies in Canada, the UK, Ireland, and other organizations pursuing seamless travel initiatives. “The WorldReach solution brings the advantages of face recognition to modern ID management systems,” says Alfredo Herrera, Cognitec CEO. “We look forward to contributing our expertise as WorldReach evolves this trend-setting technology.”

When you’re securing premises in Iceland, you need a reliable system that can cope with both plummeting temperatures and low-light levels. Hikvision cameras were used in such a solution – chosen by Securitas Iceland to secure a harbor for customer Samskip in Reykjavik. Global logistics company Samskip is one of the larger transport companies in Europe with offices in 24 countries in Europe, North and South America, Asia and Australia. They operate an extensive network of container services to and from Iceland, along with refrigerated cargo logistics and international forwarding around the world. Special kind of surveillance system One of their locations is a harbor in Reykjavik, which includes warehouses. Operating in sub-zero temperatures and with low-light even in daytime for some of the year, Samskip needs a special kind of surveillance system. When temperatures are as low as -30˚C, electronics can become unresponsive, or stop working completely When temperatures are as low as -30˚C, electronics can become unresponsive, or stop working completely. These are also the temperatures where maintenance is more challenging – these are not ideal environments for technicians to be working outside. The biggest snow depth ever recorded in Iceland was 279cm in North Iceland in March 1995, for example. Although this was the worst winter ever recorded, it gives an idea of the potential extremes. There are also snow storms and the high wind chill factor to contend with. Providing clear images in failing light Low light in the winter months means that solutions in Iceland need to be better able to provide clear images in failing light. During winter, Iceland’s high latitude means shorter days - the longest day in the middle of December has only 5 hours of light, for example, with the sunrise at around 11am and sunset between 3 and 4pm. Despite these unique conditions, Samskip needed to have a good overview over all that is happening around the harbor complex, both inside and outside. Specifically, they needed to be able to trace products and goods in the warehouse. Iceland’s security provider, Securitas, rose to the challenge, providing a solution using more than 150 Hikvision products, including PanoVu and DarkFighter® cameras. All these cameras can operate to a temperature of -30˚C. Identifying potential issues The PanoVu cameras provide excellent wide angle surveillance to cover as much of the area as possible. DarkFighter technology is a popular choice in Iceland because it gives clear, useful images even in the lowest of light scenarios. The smart function on the cameras means that operators are able to identify potential issues by analyzing people's behavior. The solution included Seagate’s high-stability Skyhawk drives, especially developed for surveillance applications They can also trace a product between locations and see its condition at receipt and delivery, enhancing both security and business efficiency. To complement the Hikvision solutions, Securitas chose Seagate as their preferred storage vendor with their Skyhawk. The solution included Seagate’s high-stability Skyhawk drives, especially developed for surveillance applications. Providing reliable security Skyhawk surveillance drives are equipped with enhanced ImagePerfect™ firmware to deliver ultimate reliability and zero dropped frames, and SkyHawk Health Management, a software designed for prevention, intervention and recovery. Bergvin Þórðarson, Samskip’s Security Manager, says: “The cameras meet the requirements for analysis of people and merchandise. We are confident with both Hikvision and Securitas – in both their product and people. We know that they will fix any issues and react quickly if there’s a problem.” Securing large areas can be a challenge all on its own, but the addition of potentially crippling weather conditions means a security solution needs to be robust. Hikvision cameras were up to the challenge and provided reliable security for the entire operation.

ADT, a security and automation provider serving residential and business customers, announces a partnership to integrate mobile safety solutions into the Lyft platform. Extending ADT’s safety and technology to mobile applications will bring an additional layer of security to Lyft’s rideshare experience. With ADT’s mobile safety platform, Lyft seeks to give riders and drivers more peace of mind. The pilot will focus on an ADT-powered safety feature within the Lyft app that will discreetly connect Lyft users who feel unsafe - by voice or SMS chat - with a security professional at one of ADT’s owned and operated monitoring centers. Detailed incident information After contacting the user, or if there is no response, the ADT security professional will alert authorities as needed so they can arrive at the user's location, equipped with detailed incident information. “As a rideshare company with an exceptional commitment to rider and driver safety, Lyft is the ideal partner for ADT,” said Jim DeVries, President and CEO of ADT. When it comes to safety, there is no better partner for Lyft than ADT" “We look forward to working closely with the Lyft team as together we bring our industry-leading technology to rideshare riders and drivers. We continue to leverage our deep expertise, technology and the trusted ADT brand to expand our reach into new areas of security beyond the home and business. Partnering with Lyft broadens our exposure while enabling ADT to further realize our mission and belief that people deserve to be safer and more secure wherever they are.” Professional monitoring services ADT’s data-driven mobile safety solution provides Lyft with a platform to extend the safety and security of ADT’s professional monitoring services to its users within its mobile app experience. Beginning in early 2020, Lyft intends to pilot the ADT mobile safety solution in nine U.S. markets including Chicago, Los Angeles and New Jersey, with potential to implement nationally to Lyft’s 30 million riders and 2 million drivers. “When it comes to safety, there is no better partner for Lyft than ADT,” said Ran Makavy, EVP and Chief Product Officer of Lyft. “We are extremely excited to enter into this partnership and look forward to a meaningful, industry-leading collaboration.”

The jury is in: traditional security is out — and it’s being replaced with service-based solutions. The bottom line is: if you’re not embracing it, you’ll soon be left behind. XaaS — the collective term referring to the delivery of anything as a service — includes all services made possible through the use of the cloud. Security-as-a-Service (SaaS), which encompasses any type of system from access control to video surveillance, has paved the way for users to gain significant functionality and scalability not previously experienced with more traditional methods. Complicated IT functions SaaS allows manufacturers to provide numerous benefits to their customers As such, there is a marked transition for manufacturers from simply designing and building products to providing a service rooted in a partner- and customer-centric focus. This change hasn’t come easily. Some are still holding out and waiting for the “fad” to pass. However, the potential advantages for all parties involved far outweigh the perceived negative points. First and foremost, SaaS allows manufacturers to provide numerous benefits to their customers. An “as-a-service” model shifts the burden of data maintenance and infrastructure spending to an integrator/dealer partner or service provider. This relieves the end user of the expertise necessary to implement complicated IT functions to keep networked and on-premise solutions up-to-date. Traditional security systems Additionally, end users demand solid customer service. For some end users, traditional security systems are so similar in features and functionality that the key differentiator is the ability of the integrator or manufacturer to provide exceptional customer service and training. This is made possible through the service-based model, where customers appreciate a strong relationship with their integrator or manufacturer that provides them with additional knowledge and assistance when necessary. The cloud has proven to be  highly functional, flexible, and convenient for organizations Everyone also wants convenience. In the consumer market, we invest in things like meals that are pre-measured, prepped, and ready to be cooked, or companies that auto-ship dog food to our door each month. This ease-of-use translates over to the B2B market, where time is money and systems that save valuable resources are highly regarded. The Role of the Cloud The cloud has proven to be a highly functional, flexible, and convenient method for organizations to leverage as part of their strategies to protect and modernize their facilities. And the service-based nature lends itself well; forward-thinking integrators and dealers can diversify their product arsenal while still capitalizing on a recurring monthly revenue model (RMR). But then why has there been so much resistance to this change? Over the last 10 to 15 years, the cloud has gotten a bad rap for a myriad of reasons, including usability, management, and unreliability. However, that view of the cloud is changing for the positive as the technology becomes more advanced and innovators learn more about what it means to design a product or service with security at its core. "As-a-service” platform For example, one of the biggest misconceptions that plagues the cloud is the idea that it is not secure. However, the security of public cloud service providers is integral to their success because their business depends on it. Developing an ongoing and trustworthy relationship with customers can only be made possible through the assurance that their services are safe and the customer’s data is protected. As such, they’ve embraced the service-based model that is, at its core, the future of the business world as we know it. There isn’t a person, manufacturer, or integrator partner out there today who isn’t somehow touched or influenced by an “as-a-service” platform. And it’s about time the service-based model that leverages the public cloud reaches the masses.

Four networked MxPro 5 fire panels from global systems provider, Advanced, are now protecting one of Serbia’s most prestigious higher education facilities. The project at the University of Belgrade’s School of Electrical Engineering, involved installing a fire system to reliably protect lives and property while respecting the value and authenticity of its 1920s features. This meant overcoming various problems presented by outdated construction methods, inaccessible areas and high ceilings. 4-loop and 1-loop MxPro 5 fire panels Advanced’s partner in Serbia, TVI Ltd, was responsible for the design, installation, commissioning of the project Thanks to their performance, quality and ease of use, a network of three of Advanced’s 4-loop and one of its 1-loop MxPro 5 fire panels, including over 1000 Argus detectors, were chose to protect the entirety of this top educational and scientific institution, including the facilities of Civil Design, Mechanical and Electrical Engineering. Advanced’s local partner in Serbia, TVI Ltd, was responsible for the design, installation and commissioning of the project. Electrical Engineer, Radomir Kerkez, at TVI Ltd, said, “The flexibility of Advanced’s fire panels to adapt to sites both large and small is what makes us choose them time and time again. Advanced products make even the most complex installation challenges straightforward and we can always rely on them to deliver complete protection.” Multiprotocol fire system solution MxPro 5 is a renowned multiprotocol fire system solution and was recently certified to the EN 54 standard by FM (Factory Mutual). It offers customers a choice of two panel ranges, four detector protocols and a completely open installer network, backed up by free training and support. MxPro panels can be used in single-loop, single-panel format or easily configured into high-speed, multi-loop networks of up to 200 nodes covering huge areas. MxPro’s legendary ease of installation and configuration plus wide peripheral range, make it customizable to almost any application. Building fire safety Our fire systems offer many ways to meet the challenges of protecting a building’s heritage"Vladimir Zrnic, Advanced’s Regional Sales Manager for Southern Europe, said, “Our fire systems offer many ways to meet the challenges of protecting a building’s heritage features while providing robust and reliable fire protection. It is great to see that potential put into practice in yet another successful and prestigious site.” Advanced, owned by FTSE 100 company - Halma PLC, has a long history of protecting some of Europe’s most notable and prestigious buildings, including Athens’ Stavros Niarchos Foundation Cultural Center, Istanbul’s Hagia Sophia and Sofia’s Sofia University. Intelligent fire systems firm Advanced is a globally renowned company in the development and manufacture of intelligent fire systems. The legendary performance, quality and ease-of-use of its products see Advanced specified in locations all over the world, from single-panel installations to large, multi-site networks. Advanced’s products include complete fire detection systems, multi-protocol fire panels, extinguishing control, fire paging and false alarm management systems.

The healthcare market is rife with opportunity for security systems integrators. Hospitals have a continuous need for security, to update their systems, to make repairs, says David Alessandrini, Vice President, Pasek Corp., a systems integrator. “It’s cyclical. Funding for large projects might span one to two years, and then they go into a maintenance mode. Departments are changing constantly, and they need us to maintain the equipment to make sure it’s operating to its full potential.” The experience of Pasek Corp. is typical of the opportunities available for security integrator companies in the healthcare vertical. A single large hospital system can supply a dependable ongoing source of revenue to integrator companies, says Alessandrini. Hospitals are “usually large enough to provide enough work for several people for an extended length of time.”  Healthcare customers in Pasek’s service area around Boston provide the potential for plenty of work. “We have four major hospitals, each with in excess of 250 card readers and 200 cameras, in the Boston area,” Alessandrini says. One appeal of the healthcare market for North Carolina Sound, an integrator covering central North Carolina, is the breadth of possible equipment they can sell into the healthcare market, including access control and video, of course, but also other technologies, such as audio-video systems in a dining room. North Carolina Sound has also installed sound masking in some areas with waiting rooms to protect private patient information from being overheard. Locking systems on pharmaceutical doors are another opportunity. Data capture form to appear here! IP based networked video systems A facility’s IT folks must be convinced an IP solution will function seamlessly on their network Among North Carolina Sound’s customers is Wayne Memorial Hospital, Goldsboro, N.C., which uses about 340 video cameras, with 80 percent or more of them converted to IP. The hospital is replacing analog with IP cameras as budget allows, building network infrastructure to support the system. The healthcare market tends to have a long sales cycle; in general, sales don’t happen overnight or even within a month or two. In fact, the period between an initial meeting with a healthcare facility and installation of a system could stretch to a year or longer. A lot happens during that time. Healthcare systems involve extensive planning, engineering, and meetings among various departments. Physical security systems that involve the information technology (IT) department, as do most systems today, can be especially complex. Installation of networked video systems based on Internet protocol (IP) requires deep and probing discussions with the IT team about how a system fits into the facility’s network infrastructure. A facility’s IT folks must be convinced an IP solution will function seamlessly on their network. Compatible with the network They must vet the technology to ensure the devices and solutions will be compatible with the network, and must sign off on technology choices. And even more important is determining if the security system will adhere to cybersecurity requirements of the facility. A complete solution that integrates nearly any system that lives on or uses a facility’s network is ultimately what the healthcare vertical is moving toward, says Jason Ouellette, General Manager – Enterprise Access Control & Video, Johnson Controls. Healthcare security professionals are early adopters of technology, implementing the best technology available”“We are hearing more and more from customers across industries that they want to be able to use their security systems and devices for more than just security: they want added value,” says Ouellette. Many want to use access control, video surveillance and other data sources to assess their business operations and/or workflows with the goal of improving efficiency. Upgrade cost-effectively Historically, three factors have prevented many organizations from moving forward with new technologies: lack of money, proprietary systems, and the need to “rip and replace” large parts of the installed systems, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. "Today, while funding is almost always a limiting factor at some level, the progression of industry standards and ‘open’ systems has made a big positive impact on the ability of organizations to upgrade cost-effectively,” he says. Despite any obstacles, healthcare customers generally welcome new innovations. “I would say healthcare security professionals in general are early adopters of technology and like to implement the best technology available,” says Jim Stankevich, Global Manager – Healthcare Security, Johnson Controls/Tyco Security Products. “For most, rapid implementation is limited by budgets and available funding." Read parts one and three of our healthcare mini series here and here.

3xLOGIC, Inc., global provider of integrated, intelligent security solutions, has announced that integrator partner, Harris Tec, has reported the successful installation of a 3xLOGIC infinias access control system for their customer. Harris Tec is a relatively new company and is helmed by Justin Harris, who has been in the security industry for several years. Justin said, “Our customer does both local cultivation of marijuana plants, as well marijuana production, which means marijuana by-products. Cultivation and production are in two separate parts of the facility and require two separate licenses.” The facility is approx 30,000 sq.ft in size, and the infinias system manages access for eight doors and an inventory cage Cannabis security On November 8, 2016, Nevada voters approved Question 2, which legalizes, regulates, and taxes recreational marijuana throughout the state and allows adults age 21 or older to possess up to one ounce of marijuana and grow up to six plants beginning on January 1, 2017. Marijuana is largely a cash business and with high-value inventory also on premise, security is of utmost concern for such an entity. The facility is approximately 30,000 square feet in size, and the infinias system manages access for eight doors and an inventory cage. Except for one exterior door, all other managed doors are on the interior. “I’ve been installing infinias for about five years, and I love the system,” commented Harris. Infinias access control system He adds, “I like the system’s flexibility, we have it programmed to create a man trap at the main entrance, only one door can be opened at a time. We also can do lock down with the system automatically halting all ingress and egress.” “My staff initially aren’t experts in all things access control and they manage this system very well, they’re able to leverage all the system’s capabilities. By closely managing the interior doors, we are making sure the 40+ employees are going only where they are explicitly approved to go.” Electronic access control It’s not practical to give out keys to the facility, so we have to implement electronic access control" Harris further said, “With infinias, my customer has real peace of mind. It’s not practical to give out keys to the facility, so we have to implement electronic access control. And in this business, there is a good amount of turnover, so it’s essential we are able to program badges both on and off immediately,” said Harris. The end user’s employees are organized into several different groups, each with different access privileges in terms of day and time and location. Managed Services Provider Harris Tec is the Managed Services Provider (MSP) for the end user, they perform day-to-day system management, troubleshoot any issues, make all changes to schedules and groups, and turn cards on and off. System-generated reports are used for trouble-shooting and on-site security staff manage doors with an app installed on a tablet. Harris concluded, “When I’m asked if the system can do this or do that, I tell my employees, ‘Never say no,’ because this system can do virtually anything. You just have to use it and quickly you’ll understand the tremendous flexibility and capabilities you have.”

Many venues are using access control, video surveillance systems, sensors, and additional hardware solutions as part of a broader security strategy. By utilizing so many disparate systems, corporate security teams are left with information “silos” that create inefficiencies and hamper communication. This abundance of hardware has left teams with too much data or too many tools, to manage effectively. Armored Things offers a software solution. The company’s “spatial intelligence platform” currently collects more data than other security intelligence solutions, utilizing a broader range of sources and fusing data together rather than integrating it. The platform currently focuses on taking in data from WiFi, access control, and video surveillance systems and applying machine learning to deliver customers features such as real-time predictive analytics to prevent incidents like bottlenecks or overcrowding. Spatial Intelligence is an approach to physical security that enables users to collect, manage, and interpret data in a single platform. Combine machine learning with data The term can best be used to describe how digital transformation has affected physical security. Spatial Intelligence in its infancy looked like video surveillance data combined with machine learning to produce video analytics. The spatial intelligence solutions of today can combine machine learning with data of any source, type, and size to deliver value across a large organization, not just the security team, says the company. Armored Things’ Spatial Intelligence platform unifies data from information silos to support data-driven decisions around operations and security. By fusing data from multiple sources, we can produce more consistent and useful insights for our customers” A suite of analytics, reporting and visualization tools helps customers gain a real-time understanding of people and flow in their space. By removing the guesswork of everyday decisions, the product enables customers to make data-driven decisions at a moment’s notice, according to the company. Armored Things is more than a data management tool. “By fusing data from multiple sources (rather than only cameras or only WiFi), we can produce more consistent, accurate, and useful insights for our customers,” says Kevin Davis, Chief Security Officer at Armored Things. "Being able to collect the data is the first step, but turning it into actionable intelligence is where Armored Things excels.” IP cameras and other IoT-enabled devices The range of data sources includes IP cameras and other IoT-enabled devices and even outside data sources like bus schedules and weather reports. Armored Things has built a team of public safety and technical experts with the mission to keep people safe where they live, work, and play. By leveraging emerging technology to enhance physical security, the company built the software-centric Spatial Intelligence Platform for large organizations to enhance the safety and operations of their space. Schools and education facilities are among the customers that can benefit. The leadership at Armored Things cares deeply about school safety, so the recent epidemic of campus violence has definitely been a large topic of conversation, according to the company. “By delivering our products to a greater number of customers, Armored Things hopes to continue making schools a safe place to learn and gather,” says Davis. Recently, there was a significant bottleneck lasting nearly 30 minutes at the Syracuse-Clemson soccer game. Unifying data into one platform Digital transformation is disrupting the way our customers think about physical security,” Using Armored Things technology and providing real-time data to security and operations personnel could have identified the bottleneck as it began to form. This would have notified relevant personnel, who could have taken steps to mitigate the problem before it turned into a security risk. Keeping the security infrastructure simple is imperative to success. Integrating a software solution into the security strategy shouldn’t complicate existing operations, says the company. “Armored Things Spatial Intelligence Platform can bring your security and operations into focus by unifying all of your data into one platform for ease of use,” says Davis. For this reason, the team chose to integrate not only with customers’ existing security infrastructure but with non-traditional data sources (e.g. WiFi, event schedules, ticketing) as well. “By combining and analyzing a more diverse dataset, Armored Things can help our customers make better decisions with deeper data-driven insights,” says Davis. "Digital transformation is disrupting the way our customers think about physical security,” says Davis. “As a team, our aim is to help our customers adapt to the digital age, as they transition from hardware to software-centric security solutions. Fostering organizational change is difficult, and our team hopes to make the transition process easier for our customers.”

H-Farm has a strong track record supporting innovation and creativity in European start-ups. The company focuses on skills development, new approaches to education and digital transformation. Its most recent transformation project involved an access control system — for its own offices. H-Farm needed a solution to streamline access management for lots of people at a growing portfolio of sites and buildings. H-Farm experiences rapid turnover of users, both because new businesses join regularly and because they organize up to 300 events every year. Battery-powered locks Any new locks would need to extend an existing Axis system, but without adding complexity for day-to-day administration. To meet their needs, H-Farm selected a combination of Aperio® handles, security locks and escutcheons, each easy to retrofit, so day-to-day work at their busy offices would not be disrupted by intrusive installation. So far, 40 Aperio® Online H100 wireless door handles, 6 Aperio® Online L100 wireless locks and 4 Aperio® Online E100 wireless escutcheons have been fitted across multiple H-Farm locations in northern Italy. All Aperio® battery-powered locks are wireless, so no ugly cabling runs to H-Farm’s doors. Because Aperio® offers wide range of battery-powered devices, H-Farm can choose the precise wireless lock for every application: the L100 lock protects doors with high security demands; robust H100 handles suit interior doors with high traffic. Wireless access control Aperio® H100 enables customers to add doors to their access control solution because cost per door is lower H-Farm interior doors are mostly secured with the new Aperio® H100 wireless handle — Intersec’s Access Control Product of the Year in 2018. The Aperio® H100 packs the flexibility and affordability of Aperio® wireless access control into a slim, cleverly designed door handle. Its standard battery slots inside the handle, ensuring a minimal footprint. ASSA ABLOY’s device design team incorporated electronics into the handle lever on the outside of the door, without jeopardizing security. Design has become a major feature of the H100’s appeal. H-Farm wanted devices to blend with the contemporary architecture of their new €101m H-Campus development. “Aperio® wireless access control hardware is solid, nice looking and perfectly fits our environment — solving our access problem,” says Alberto Aldrigo at H-Farm. The H100 and other Aperio® devices are easy to install; for the H100, basically two screws complete the job. Going forward, this will enable H-Farm to quickly bring new buildings into the same access system as they expand to fresh locations. The H100 fits around 90% of target doors with two main models: one for left-handled doors, the other right-handed. “The Aperio® H100 also enables customers to add more doors to their access control solution because the cost per door is lower,” says Tania Amico, Aperio® Sales Manager at ASSA ABLOY Italy. Seamless integration H-Farm managers want to control access to site doors, or bring entirely new premises into their access system The open architecture underpinning Aperio® devices enabled easy online integration with their existing Axis system via PRYSM AppControl. Remote operation from a single, central software interface is seamless, which makes administering the system easy. “The PRYSM AppControl software utilizes the integration Axis completed with Aperio®,” says Piergianni Marana, Key Account Manager at Axis. “And the AXIS A1001 Door Controller is based on open hardware, which makes installing and configuring an Aperio® wireless lock easy and seamless.” An Aperio® RS-485 Hub coordinates up to 8 Aperio® locks within a typical range of 15 to 25 meters, communicating with the admin system via the powerful AXIS A1001 IP Network Controller. One AXIS A1001 Door Controller can manage one wired door and one Aperio® hub, up to 9 doors per hub. AES 128-bit encryption ensures communication between lock and system is secure. Online Aperio® integration gives facility managers real-time status information about their premises. Aperio® locks are wireless, so there was no expensive or time-consuming cabling. The AXIS A1001 uses Power over Ethernet (PoE), which eliminates the need for power cables to the controllers, too. If needs change at a facility — perhaps H-Farm managers want to control access to more site doors, or bring entirely new premises into their access system — it’s quick, efficient and easy for an installer to fit Aperio® locks and integrate the doors with the AXIS Entry Manager control panel. To discover whether your existing security system is ready for wireless Aperio® locks, download a free, fast Compatibility Checker at https://campaigns.assaabloyopeningsolutions.eu/aperio-upgrade

Financial institutions require reliable IP video surveillance systems that provide high-performance, quality, and scalability. Unfortunately, with limited budgets, many financial institutions are still utilizing outdated appliances. When security is not a priority, they are putting themselves at risk for fraud, theft, and data breaches. Security Integrators have an opportunity to help financial institutions by upgrading their systems with an up-to-date NVR server and overall video surveillance system which significantly increases performance and mitigates risk. Modern video surveillance system Integrators should utilize BCDVideo’s IP video surveillance appliances which are built for each unique project Budgets can vary depending based on the size of the financial institution. Since not all banks and credit unions have the same security budget as large institutions, it can be challenging to upgrade to a modern video surveillance system. To save on the overall cost, generic or often referred to as white-box solutions are viewed as the only reasonable option. Many white-box solutions are made without performance or quality in mind and built with miscellaneous parts. Ultimately, the end-user suffers from an unreliable system without extended warranties and support all because of short-term savings. White-box solutions are not the only option. Security Integrators should utilize BCDVideo’s IP video surveillance appliances which are purpose-built for each unique project, regardless of size. Giving customers greater security Most of their appliances offer a 5-year Keep Your Hard Drive warranty that lowers total cost of ownership. Standard warranties request that a failed hard drive be returned to the manufacturer during replacement. KYHD warranty gives customers greater security, compliance enablement, and complete control over their data BCDVideo understands that sensitive data could be compromised when the hard drive leaves the site, which is why they offer a Keep Your Hard Drive warranty. KYHD warranty gives customers greater security, compliance enablement, and complete control over their data. Security Integrators can feel confident quoting any project knowing they can turn to a live video surveillance expert to help them with network design or storage calculations. Mission-Critical configurations Choose from a portfolio of products from entry level to enterprise to mission-critical configurations as well as a variety of supported architectures. There are three ways to get into contact with BCDVideo: call, email, or submit your request online. BCDVideo is the single source to troubleshoot any implementation or warranty issue. With post-sale support, save time and resources by not having to call multiple manufacturers to troubleshoot issues. Experts are on hand to answer questions or troubleshoot a system via remote access. Reduce your total cost of ownership over 5-years with BCDVideo’s lifetime tech & global on-site support warranty, in addition to a guaranteed response.

Genetec Inc., globally renowned technology provider of unified security, public safety, operations, and business intelligence has announced that the city of New Orleans (NOLA) is relying on Security Center, the company’s unified IP security platform, to improve public safety and enhance city-wide collaboration. With about 400,000 residents, New Orleans (NOLA) is the most populous city in the State of Louisiana. Like other big cities, NOLA is focused on enhancing public safety for its citizens and the 1.2 million visitors who flock to the city’s French Quarter for Mardi Gras celebrations. Using Security Center, the NOHSEP agency has saved police officers about 2000 hrs of investigative work in just a year Genetec Security Center As part of a Citywide Public Safety Improvement Plan that included the deployment of a new citywide public safety system and the construction of a Real-Time Crime Center (RTCC), the New Orleans Homeland Security and Emergency Preparedness (NOHSEP) chose the Genetec Security Center unified platform to support all city agencies.  Using Security Center, the NOHSEP agency has saved police officers about 2000 hours of on-foot investigative work in just one year. “It might take a police officer over an hour to visit business locations, speak with owners, look through video, find what they are looking for, get a copy of video onto USB keys, drive back to the precinct, and then submit that into evidence." said George Barlow Brown, IT Manager at the New Orleans Real Time Crime Center. Video and ALPR cameras He adds, “So, we have essentially saved the department over 2000 hours of manual labor in physically collecting and storing video evidence. That’s more time for officers to respond to calls of service and be present in our many neighborhoods, which helps build community confidence. The ROI is there for us in terms of the efficiency,” The team can now easily retrieve evidence from over 325 city-owned video cameras and 100 automatic license plate recognition (ALPR) cameras (60 of which are Security Center AutoVu cameras)  from the Real-Time Crime Center. The new security platform is integrated with other public safety solutions such as a Briefcam analytics system and a computer-assisted dispatch (CAD) system. All this information gets routed through to a central command center, speeding up emergency response. Share video access with RTCC  “Our operators do the full investigative work right from within Security Center. It’s just one of the most intuitive solutions that I have ever seen. We can display up to six video tiles and hit ‘synchronize video’ to see various angles of the same scene playing at the same time. We can then select the segment of video we need and hit export. Each 10-minute segment from all the video tiles is then archived for viewing later on,” said Brown. NOLA is also leveraging Security Center to foster a true public-private partnership. The city launched a platinum version of the SafeCam project, which allows businesses to share access to external video cameras with the RTCC. Motion-detection alarms Using the Genetec Federation feature, the NOHSEP team can access video from participating companies’ systems Using the Genetec Federation feature, the NOHSEP team can access video from participating companies’ systems. Participating businesses can be identified by discrete signage at their front entrances. This tells on-the-ground officers that this business has shared their outdoor cameras with the RTCC, and there is no reason to disturb the establishment or their customers. The officer can simply call RTCC operators to get the evidence they need. Brown and his team also have motion-detection alarms set up on cameras facing some known illegal dumping sites. As soon as someone dumps refuge in these locations, the team can proactively notify the Sanitation Department so they can collect the debris. Mining video and data NOLA is making the most of its security investments to improve city life too. For one, the RTCC operates a backup emergency operations center for the city of New Orleans. The NOHSEP team has also shared video feeds with other city departments such as the Sewage and Water Board, so they can determine the rate at which an intersection floods. As plans continue to evolve, the RTCC team is taking full advantage of the new technology to keep NOLA safer. “As far as investigations and the ability to mine video and data, Security Center is hands-down the best product out there. With this platform, we’re extending greater efficiency to responding officers, and we’re also forging stronger partnerships with our community. Together, we’re all working smarter and faster to keep New Orleans safe,” concluded Brown.