Healthcare security applications
Serving a large geographical area of the North Island of New Zealand, the Waikato District Health Board (Waikato DHB) provides hospital and community-based health services to a population of nearly 400,000 people. With a wide range of security needs that include protecting staff and patients, securing high-risk facilities, restricting unauthorized access to medication and medical equipment, and streamlining contractor and car park management, Waikato DHB required a security solution that could...
A total overhaul of care and safeguarding measures at Southern Health NHS Foundation Trust’s mental healthcare facilities was required following historic failures, including preventable deaths in 2012 and 2013. A root-and-branch reform program was put in place to improve care, ensure transparency and cut risks. A comprehensive video surveillance solution was sought to underpin these efforts. The first phase project required complete video capture and recording at the Ravenswood House faci...
Like many inpatient health facilities around Europe, the Centre Psychothérapique de Nancy (CPN) in France had a persistent problem with lost physical keys. If a key went missing — lost or misplaced, by a resident or staff member — multiple cylinders in a unit would need to be replaced. The expense in terms of staff time and money was significant, and never-ending. And like many other health centers, CPN turned to Aperio wireless technology for a solution. Over 160 Aperio wire...
It was over a century ago that Charlotte Hungerford Hospital (CHH) was founded, as a gift by industrialist Uri T. Hungerford. The vision was to create a community hospital that would serve as a beacon of hope and a place of comfort for the sick and injured. 100 years later, that same community spirit has helped CHH evolve into a vibrant, independent, affordable healthcare network that delivers a comprehensive range of healthcare programs and services for over 100,000 lives in Northwestern...
Since 1967, Southside Medical Center has been providing affordable healthcare and related services to the insured, underinsured, and uninsured in downtown Atlanta. As one of the oldest and largest community health centres in Georgia, Southside Medical Center has continued to advance healthcare in the area by becoming the first Federally Qualified Health Center (FQHC) of Excellence to offer additional services beyond primary care. “We are in a new era and are moving forward with plans to ha...
Hospitals, medical centers, university training centers, clinics and other healthcare institutions are exposed to legal liability, ethical concerns, and subject to litigation and lawsuits, as well as changing regulation worldwide. Facilities have drugs and medical equipment onsite, making them a tempting target for crime. Healthcare Industry Challenges At the same time, aging populations in developed nations will drive increased demand for patient treatment. Rising populations and econom...
Booth number: 14039 Dahua Technology USA Inc. will display video surveillance solutions, access control and intercoms at ISC West. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. The first year that we exhibited at ISC West was in 2012. That was before we had a local US operation. The market started to pick up our brand and was surprised that we offer extensive product portfolios. In 2014, we registered our US office and continued to participate in ISC West. Through our presence at the show, customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints. We are local here and help our customers to grow their business and increase their satisfaction with us. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization Q: What strategies do you use to get the most out of exhibiting at ISC West? A trade show is definitely a lot of investment within a few days. Therefore, how we create the best ROI and meet the right customers are very important. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization, including products and technical expertise as well as the sales team. We use an internal and highly coordinated plan with the team to get a better result. We make sure everyone is on the same page in terms of the products/technology we are going to present and have the people with the best knowledge to present to customers who visit our booth. Therefore, a highly coordinated team strategy is required. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Every company has their ways to follow up with the leads and evaluate the ROI from the show. The way we are using is to upload all our leads to our software and track all these leads afterwards. If they are not already buying from us, our goal is to convert them to become a registered dealer. Customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints If they are already our registered dealers, we seek to grow their business by using our latest technology solutions. In general, all marketing activities in business today require a clear ROI, and it has to tie into the sales numbers. From our experience, the ISC West show provides the best ROI among other shows in the North American market. Q: What company activities (outside the show floor) does your company organize each year? We have a partner event and invite our value-added dealers and partners. We’ve been hosting this event since 2015. Q: What sets ISC West apart from other trade shows on the calendar? As I mentioned, ISC West provides the highest ROI among other shows in the North America market. This show also brings many of our customers and partners to the city as well. I guess people value this opportunity to meet and discuss the technology, the industry trends, and the business to figure out how we can grow together. Other trade shows might be smaller than ISC West and targeted at different markets or address different scopes of the industry need. Every show we attend in 2019 plays a strategic role for us to communicate with the market and find the customers we are looking for.
Booth number: 8045 Costar Technologies, Inc. is a public company that designs, develops, manufactures and distributes a full range of products for the video surveillance and machine vision markets. Costar consists of five operating companies: Arecont Vision Costar, CohuHD Costar, Costar Video Systems, Innotech, and IVS Imaging. The combined product portfolio consists of surveillance cameras, video surveillance systems, recorders, monitors, lenses, cables, accessories, and cloud-enabled services. For more about their presence at ISC West, we contacted Jeff Whitney, Vice President of Marketing for Arecont Vision Costar, a Costar Technologies, Inc. business unit. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. One of our companies, Arecont Vision, exhibited in ISC West booth 17147 in 2005, a tiny space on which the hopes of the company rested. At the time AV was focused on pioneering IP megapixel surveillance cameras, but today we are part of Costar Technologies, offering cameras, VMSs, and recorders. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry. Talking with those who were with the company at time, the enthusiasm of the booth team reached the security dealers and systems integrators who were attending, helping bring megapixel cameras to a much wider audience. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The Costar companies have a very deep portfolio of products for the security market, and we bring our latest products from each business unit to ISC West. Attendees come in part to see the latest tech, and we drive our development cycle to have exciting new products to unveil on the show floor. We also have meeting space in the booth to provide one-on-one time with our executives and sales team, while sponsoring free admission to the expo for all who want it. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Unveiling our latest products and solutions to existing customers and partners is key to a successful event, and ISC West’s large impact on the industry ensures that many will attend. Perhaps even more important is informing those attending of the strength of the Costar product portfolio, including many Made in USA products and services that others don’t deliver. Both help to drive leads for projects in which we can really benefit our partners and end user customers. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? A large show like ISC West brings many of the Costar business units together, providing an excellent opportunity to continue bonding as a team, as well as to participate in events beyond the show floor. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West brings a very large number of interested, security-focused systems integrators, dealers, consultants, and end user customers all to one place for a three-day expo. That audience and opportunity to share our message validates the investment any large show requires from Costar or others. While some industry events have struggled to find and maintain their audiences, ISC West continues to deliver quality, knowledgeable attendees from across the Americas and around the world. The show differs from other events we do, which are typically regional in attendance or focused more on specific vertical markets.
Booth number: 12089 At this year's ISC West, VIVOTEK USA, Inc. will be showcasing their 180⁰/360⁰ product line plus other general form factors with new features and benefits, including a cybersecurity application embedded onto the cameras, crowd detection, smart motion detection, tailgating, and many more. In addition to IP cameras, VIVOTEK will display a comprehensive product line that also includes NVRs, video receivers, video servers, PoE switches, and video management software. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. We have come a long way from a little-known surveillance manufacturer with a small booth size VIVOTEK has been an exhibitor at ISC West for many years now. Looking back, we have come a long way from a little-known surveillance manufacturer with a small booth size to one of the global providers in the security industry with a recognizable and trusted brand. Now, we are well-known in the industry and are proud of our accomplishments, but we feel greater things are still in front of us. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? Each year, we want our booth to tell our stories – who we are, what we do and what we are capable of, and where we are heading. We do not want to just be another camera manufacturer who only promotes and displays products; we want to be the solution provider that customers are looking for. In addition, we have very knowledgeable sale managers who can assist visitors at our booth who are looking for surveillance, whether it’s an upgrade or a totally new solution. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Gain industry knowledge and perspective as to where surveillance security industry is heading Like any trade show, it is difficult to quantify success. We attend ISC West to promote the VIVOTEK brand, meet and discuss with customers and gain industry knowledge and perspective as to where surveillance security industry is heading. If we achieve these, then ISC West is a success for us. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? Our main focus each year at ISC West has always been the interaction with customers and potential customers on the show floor. We pride ourselves in the products and technology we offer, and there aren’t any other trade shows in North America to showcase our capabilities than ISC West. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West is the industry standard of security trade shows in North America. Since we are a security surveillance manufacturer, ISC West is the one show that all manufacturers in this industry must attend.
Booth number: 26041 March Networks is a global provider of video surveillance and video-based business intelligence solutions. Their product portfolio is end-to-end, ensuring that customers can deploy comprehensive solutions designed to help them address real business challenges and improve performance. At ISC West this year, March Networks will be showcasing new hosted services, new PTZ cameras and additional offerings. Attendees will also be encouraged to discover their solutions for banking, retail, cannabis and transportation – all of which help organizations transform video into business intelligence through the integration of surveillance video, analytics, and data from business systems and IoT devices. For more about their presence at ISC West, we contacted Peter Strom, President and CEO, March Networks. And not surprisingly, the technology was a lot less sophisticated compared to what we see today Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. I believe March Networks first exhibited at ISC West in 2001. I did not join the company until 2003, however I had been working in the industry for several years already, and can recall that the exhibitions back then had a much different feel. For one thing, there weren’t the very large companies we see today dominating a lot of the landscape. And not surprisingly, the technology was a lot less sophisticated compared to what we see today. Anyone who has worked in physical security for a long time can attest to the remarkable shift we have seen over the years, first with the transition from analog to IP video and all that entails, to security analytics, to today’s truly advanced business intelligence applications, hosted solutions, and artificial intelligence, computer vision and similar content analytics. Q: What strategies do you use to get the most out of exhibiting at ISC West? Our most effective strategy by far is scheduling our business meetings in advance of ISC West. Our sales team does a very good job of planning meetings with enterprise end users and channel partners ahead of time, so we’re hitting the ground running even before the doors open on Day 1 of the event. In addition, our channel partners are also very well organized, and know which organizations they are going to bring to our booth during ISC West. This pre-planning saves us a tremendous amount of time and ensures that we make the most of the opportunity to meet face-to-face with the many decision-makers who have traveled to the show. The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year Q: How do you quantify your success at ISC West? What ROI do you receive from the show? The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year. Of course we do track the number and quality of the leads we capture as well; however, our face-to-face meetings with end user organizations and channel partners are the primary measures of our ROI. Q: What company activities (outside the show floor) does your company organize each year? The activities we organize outside of the show floor vary from year to year. We have hosted customer appreciation events and roundtable events. We will typically organize an internal sales meeting as well to take advantage of the fact that many of our salespeople and product managers are in the same location. Q: What sets ISC West apart from other trade shows on the calendar? The timing of ISC West is good for most people, as it is still early enough in the budget cycle for most customers to leverage the show to help make decisions – particularly in our banking, retail, cannabis and transit target verticals. Holding the event consistently in Las Vegas is also beneficial, as it makes it easier for people and exhibitors to plan in advance. The city itself is well equipped to handle large exhibitions, offering everything from a central conference space at the Sands to the convenience of nearby accommodations, restaurants etc. Travel is typically convenient as well. In our opinion, ISC West is the premier industry show in North America and appears to be gaining momentum each year.
Booth number: 34103 Oncam offers industry-leading 360 and 180-degree video technology. The company has the largest range of wide-angle cameras that are open platform and easy to integrate. Unique dewarping technology allows the creation of award-winning video solutions for stakeholders from the C-suite to the security officer in wide range of industry segments. Oncam’s products greatly enhance situational awareness. Oncam recently introduced two specialty cameras to the market: the Evolution ExD camera line for use in potentially explosive atmospheres, harsh and hazardous environments; and the new Evolution 05 and 12 Stainless Steel Camera line, for resilient protection in hazardous environments where resistance to the elements and compliance to stringent regulations are paramount. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. We were able to meet a number of new technology partners, integrators and end users in the booth and on the show floorWhile Oncam personnel have been attending the show for a few years, last year was the first year we decided to invest in a booth. It was a great decision given the large number of attendees, leads and valuable conversations we were able to have on the show floor. We were able to meet a number of new technology partners, integrators and end users in the booth and on the show floor. The opportunity to highlight our technology and discuss its potential with new and existing partners was exponentially valuable for our overall business goals. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? For us, relationships are critical to our success. In an effort to maximize our presence on the show floor, we work with strategic alliance and technology partners, to demonstrate our solutions in their booths. Essentially, we are able to highlight not only demo areas within our own space, but across the exhibit hall. Our team is also empowered to talk to our valued partners, engage in conversations with passersby who might not know about our technology, and offer insight to the media on the initiatives we're working on. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Building our brand is all about the relationships we nurture, whether it's with our technology partners, integrator partners or end-user customersBuilding our brand is all about the relationships we nurture, whether it's with our technology partners, integrator partners or end-user customers. As a result, a successful show is one where we're able to have meaningful conversations about the challenges they face, how our solutions can and will meet those needs, and discuss ways we can add more value to projects and partnerships as a whole. We're also focused on meeting end-user customers and educating them on the advantages that wide-angle, single-sensor video solutions can bring to their business. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West has increasingly become the ‘must do’ show for the security industry, which offers companies like ours the advantage of planning and promoting our products before, during and after the show. It also presents an opportunity to meet a variety of end user companies from a number of markets who attend to not only see the latest and greatest products, but attend educational sessions aimed at maximizing their time during the show. Finally, it's always a place where we can talk about and introduce some of the latest advancements in technology, including AI-driven tools, robotics, cameras with higher resolutions — the list goes on and on.
Booth number: 18037 Hikvision will showcase a wide-range of its video surveillance solutions and security products such as its DarkFighterX dual-sensor with patented bi-spectral fusion technology for low light color imaging; thermal technology for critical perimeter applications, as well as preventive maintenance through temperature alarming and fire detection; specialty solutions for vertical markets including retail, education, gaming and commercial real estate with tailored products and valuable business intelligence analytics; TurboHD (HD over coax) for high resolution video using existing cabling; PanoVu and multi-sensor cameras. We will also feature Hikvision’s central management system, HikCentral, which provides a highly-scalable, reliable, and efficient centralized system management. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience? Hikvision has exhibited at ISC West since 2006. Our presence has grown considerably since then. Each year we showcase Hikvision’s latest technologies and the evolution of the brand through ad campaigns: “Heartbeat of Security” (2016), “Art of Video Surveillance” (2017), and “Achieve Extraordinary” (2018). At ISC West, Hikvision enjoys re-connecting with existing customers and developing new partnerships. Over the years, Hikvision has demonstrated growth and strength within the industry and will continue to support its partners through the dedicated workforce that makes up Hikvision North America. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The strategy is simple. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners. With our latest products displayed at our booth and our team of product managers, vertical-market leaders, and other technical gurus readily available in one place, it’s a great opportunity to connect with our current and future partners. Of course, we also have one-on-one client meetings in our meeting rooms throughout the show. And, we also host interactive experiences including trivia games, product demonstrations, and other technical presentations at the Thought Theater in our booth. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Hikvision quantifies its success with a variety of metrics including traffic throughout the booth, attendance at educational sessions we host, the number of meetings we conduct with customers, and responses from our sales team on the engagement with integrators and end users after the show. We also measure the feedback we receive from our advertising campaigns whether it’s through our signage at the show or coverage in publications. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners, and end users. We consider it a fun way for us to say thank you to our valued partners in a casual setting. We’re also an enthusiastic sponsor of the Mission 500 Security 5/2K. Hikvision is fielding a running team, and we’ve begun our fundraising in earnest. Corporate social responsibility is part of our DNA at Hikvision, and the Security 5/2K is a wonderful way to join with our security industry colleagues to make a difference in kids’ lives and give back. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? Hikvision attends a variety of important conferences and trade shows throughout the year, but ISC West is the big show that attracts international attendees that everyone looks forward to. We wouldn’t miss it.
Las Vegas is a city that bombards you with choices: dozens of glitzy hotels and casinos, a plethora of restaurants and eateries to satisfy any craving and an endless variety of entertainment guaranteed to delight and amuse. With so many options, it’s hard to decide where to spend your time. The same goes for ISC West. Like the city in which it’s being hosted, ISC West 2019 is going to bombard you with more options than ever before. Dozens of new technologies and vendors as well as old familiar faces will be vying for your attention. With only three days, it’s nearly impossible to explore every booth and every vendor. Ultimately, you’ll want to focus your limited time on companies whose partnership can lead to your organization’s long-term success. In that context, I’d like to suggest a few things to think about as you wend your way through this year’s tradeshow. The Next Wave In IP Technology The fact that the whole world is going IP is nothing new. The network-based connectivity trend has been ongoing for more than 25 years. What’s changed is the nomenclature. Today it’s all about the Internet of Things (IoT). What was once exclusively an analog-based video surveillance market has shifted predominantly over to IP For the security industry, the concept of IoT really began with connecting DVRs through a network. Then in 1996, IP cameras – the first true IoT devices – hit the market. Since then, what was once exclusively an analog-based video surveillance market has shifted predominantly over to IP, providing exceptional growth opportunity for any company wanting to be on the leading edge. Today, however, that market is relatively saturated and growing at a much slower rate. In response, consolidation of the market has started to accelerate. Many vendors are disappearing while a select few are becoming stronger. Though the IP video revolution is now a fait accompli, there are still a few ancillary security technologies that are just beginning to jump on the IP convergence bandwagon. I’m referring to two in particular: IP audio systems and IP intercom solutions. Like their IP video cousins, these relatively new IP systems are built on open platform standards and provide the same benefits for convergence as happened in the camera space: better scalability and ROI, more functionality, and easy integration with third party systems. The technology is a great complement to a customer’s existing IP surveillance system or an ideal replacement for an antiquated analog audio system. So I’d recommend spending time at booths showcasing this technology. Listen to the crystal clear sound quality. Learn from the various vendors how easy IP audio systems are to custom configure, remotely manage and scale. And discover the different ways the IP technology can be used, from paging, public address and broadcasting background music to augmenting security systems and perimeter protection solutions. The potential markets that can benefit from this latest IP technology are wide and varied, everything from hotels, hospitals and transportation hubs to educational institutions and retail chains. So it’s well worth your time to take a look at this growing opportunity. AI has proven to dramatically improving the accuracy of Traffic Incident Detection analytics. But it’s too early in the game to assume that AI can be applied across the board Artificial Intelligence: Hype Vs. Reality Video intelligence or video analytics was the big trend a decade ago. But it quickly fizzled out when hype crashed into reality. In the ensuing years algorithms have greatly improved, leading to more reliable analytic performance. Now it’s commonplace for video surveillance solutions to include a wide range of analytics from motion detection and people counting to dwell time analysis, object left behind and license plate recognition. The latest hype to capture the imagination is self-learning systems, often referred to as Deep Learning and Artificial intelligence (AI) With analytics gradually becoming mainstream, the latest hype to capture the imagination is self-learning systems, often referred to as Deep Learning and Artificial intelligence (AI). These self-learning applications parse event data and use what they’ve learned from the experience to make determinations or predictions that can increase the accuracy of future alerts. Before you get swept up in all the big promises that have yet to prove deliverable, take time at ISC West to educate yourself about the current state of the technology. AI works well in some areas. For instance, AI has proven to dramatically improving the accuracy of Traffic Incident Detection analytics. But it’s too early in the game to assume that AI can be applied across the board. Talk to some of the AI vendors at ISC West to learn when and if AI might be right for your organization’s analytic applications. See who has actual, field-proven solutions and who is just offering ideas that might take many years to prove useful in real applications. Connecting With The Right Partner Think of ISC West as the ultimate meet-and-greet. Look around the tradeshow floor and see who might by likely partners Choosing the right partner is as important in business as it is life. Think of ISC West as the ultimate meet-and-greet. Look around the tradeshow floor and see who might by likely partners. You’re sure to find a number of new companies entering the field this year. Also be sure to notice which companies are absent. Have they left the surveillance industry? Are they struggling financially and can no longer afford to show up? If you partnered with them in the past, where does that leave your business today? As you explore potential vendor relationships, make sure you not only look at the arc of their technology development, but also their long-term financial stability and the kind of support services they offer. Cybersecurity should be front and center on your radar, along with timely updates, product integration with your existing technology and ongoing training to gain the most benefit from your investment. Look into how eco-friendly the vendor’s products are, what they’re doing to recycle, minimize waste and lower their carbon footprint Think of ISC West as the ultimate meet-and-greet - look around the tradeshow floor and see who might by likely partners Another important thing to find out is whether their business ethics align with yours. Is sustainability important to your company? How about corporate social responsibility, diversity and inclusion? Ultimately you want to do business with healthy, innovative companies that share your core values. If being green is a fundamental principal of your company, look into how eco-friendly the vendor’s products are, what they’re doing to recycle, minimize waste and lower their carbon footprint. If striving for better global citizenship is your corporate mantra, you need to know how the vendor is assuring their operation complies with environmental laws and regulations. In terms of maintaining social and ethical standards, it’s important to know where the vendor stands on issues such as human rights violations, compulsory child labor, fair wages and sourcing minerals from countries in armed conflict. Go In With A Plan There’s so much to discover at ISC West this year that four days isn’t nearly enough time to see it all. So you’ll have to strategically pick and choose which booths and vendors to visit. I’d advise that you plan out your days in advance so that you can get the most value from the choices you make.
ISC West continues to innovate and adapt to the changing needs of the security marketplace. In 2019, there will be 200 new exhibitors, 100 new speakers and an expanding mix of attendees that includes more end users and international attendees. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas. Among the more than 200 new exhibitors on the show floor will be Dell Technologies, Resideo, SAST (a Bosch IoT startup), Belkin International, NetApp, Lenovo, Kingston Technology and many others. The event continues to see more and more solutions in the area of IoT/connected security, a surge in barrier/bollards exhibitors, an increased number of start-up companies, and an emphasis this year on stadium/major events security. Plus, the new exhibit area of ISC West, Venetian Ballroom, will include a mix of solutions from mid-sized domestic and international companies, and is the home of the Emerging Technology Zone – back for its second year with 50-plus start-up companies expected. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas “ISC West is no longer just about video cameras, access control systems and alarms,” says Will Wise, Group Vice President, Security Portfolio for Reed Exhibitions, which produces and manages ISC West. Embracing and stimulating the market dynamic of comprehensive security for a safer, connected world, solutions on display at the show reflect convergence across physical security, IT (information technology) and OT (operational technology). The ISC West expo floor includes specialized featured areas such Connected Home, Public Safety & Security, Connected Security, Unmanned Security Expo and the Emerging Technology Zone. Plus, complimentary education sessions in the Unmanned Security Expo theatre will include topics such as drones, counter-drone solutions, ground robotics and regulations/policies that support autonomous technology. This year’s event will feature more than 1,000 products and brands covering everything from video surveillance, access control and alarms/alerts, to IoT, IT/cybersecurity convergence, AI, embedded systems, drones and robotics, smart homes, smart cities, public safety and more. The ISC West expo floor includes specialized featured areas such Connected Home and the Emerging Technology Zone Elevating the Keynote Series Over the past few years, ISC West has elevated its Keynote Series (open to all attendee types) to include more speakers and dynamic content covering relevant topics. Attendees should be sure to head to the Keynote room Wednesday and Thursday mornings at 8:30 a.m. before the expo floor opens at 10 a.m. Relating to attendance, ISC West continues to diversify and grow the attendee universe by attracting additional enterprise government end-users across physical and IT/OT responsibilities. The show also continues to attract and grow the channel audience, and there will be an increasing number of International attendees. “Years ago, ISC West was known exclusively as a dealer/integrator/installer show, but not anymore,” says Wise. “Today, the demographic mix continues to evolve as the event diversifies its product and educational offerings, embracing the current market reality of collaboration among integrators/dealers/installers, end-user decision-makers, and public safety and security professionals.” When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities Within the SIA Education@ISC West conference program, there are over 100 new speakers. Through ISC West’s strong partnership with the Security Industry Association (SIA, the Premier Sponsor of ISC), the SIA Education@ISC West program has expanded and become increasingly dynamic and diverse over the last three years. In addition, ISC West and SIA are hosting a Women in Security breakfast on Friday morning April 12th. Women in Security is a new track for the education program. “Our attendance data reflects the demand for a mix of physical security integrator and end-user content, a balance of technical and management/strategic topics, and diverse topics incorporating IoT and cybersecurity/physical security convergence, and analytics expertise,” says Wise. “Last year was a record year for conference program attendance, and 2019 will yet again set new benchmarks.” Mobile apps, information desks and ease of registration ISC West is also focusing on the attendee experience. Need advice on what exhibitors are a fit for your business needs and interests? The Information Desk adjacent to the main expo entrance will provide customized recommendations based on the information attendees provided during the registration process. Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website to research exhibitors and product categories, receive exhibitor recommendations that best fit business needs, review complimentary educational opportunities as well as 85-plus sessions from the paid SIA Education@ISC program. There are many networking opportunities being offered at the show this year. When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities. Whether attendees want to network with peers or customers at an awards ceremony (Sammy Awards, Fast 50, New Product Showcase Awards), Charity event (AIREF Golf Classic, Mission 500 Security 5K-2K Run/Walk), or an industry party (SIA Market Leaders Reception, ISC West Customer Appreciation Party at Tao), there are a variety of special events offered, all designed to help you make new connections. Make sure to check out the ISC West website for all the Special Events taking place at ISC West.
The industry faces numerous challenges in the coming year. Physical and cyber security threats continue to become more complex, and organizations are struggling to manage both physical and digital credentials as well as a rapidly growing number of connected endpoints in the Internet of Things (IoT). We are witnessing the collision of the enterprise with the IoT, and organizations now must establish trust and validate the identity of people as well as ‘things’ in an environment of increasingly stringent safety and data privacy regulations. Meanwhile, demand grows for smarter and more data-driven workplaces, a risk-based approach to threat protection, improved productivity and seamless, more convenient access to the enterprise and its physical and digital assets and services. Using Smartphone Apps To Open Doors Cloud technologies give people access through their mobile phones and other devices to many new, high-value experiencesEnterprise customers increasingly want to create trusted environments within which they can deliver valuable new user experiences. A major driver is growing demand for the ‘digital cohesion’ of being able to use smartphone apps to open doors, authenticate to enterprise data resources or access a building’s applications and services. Cloud technologies are a key piece of the solution. They give people access through their mobile phones and other devices to many new, high-value experiences. At the same time, they help fuel smarter, more data-driven workplace environments. With the arrival of today’s identity- and location-aware building systems that recognize people and use deep learning analytics to customize their office environment, the workplace is undergoing dramatic change. Improved Fingerprint Solutions Cloud-based platforms and application programming interfaces (APIs) will help bridge biometrics and access control in the enterprise, overcoming previous integration hurdles while providing a trusted platform that meets the concerns of accessibility and data protection in a connected environment. At the same time, the next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance. The next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance Liveness detection will ensure that captured data is from a living person. Biometrics authentication will also gain traction beyond access control in immigration and border control, law enforcement, military, defense and other public section use cases where higher security is needed. Flexible Subscription Models Access control solutions based on cloud platforms will also change how solutions are deployed. Siloed security and workplace optimization solutions will be replaced with mobile apps that can be downloaded anywhere across a global ecosystem of millions of compatible and connected physical access control system endpoints. These connections will also facilitate new, more flexible subscription models for access control services. As an example, users will be able to more easily replenish mobile IDs if their smartphones are lost or must be replaced. Generating Valuable Insights With Machine Learning Machine learning analytics will be used to generate valuable insights from today’s access control solutionsEducation, finance, healthcare, enterprise, and other niche markets such as commercial real-estate and enterprises focused on co-working spaces will benefit from a cloud-connected access control hardware foundation. There will be a faster path from design to deployment since developers will no longer have to create an entire vertically integrated solution. They will simply add an app experience to the existing access control infrastructure. New players will be drawn to the market resulting in a richer, more vibrant development community and accelerated innovation. Data analytics will be a rapidly growing area of interest. Machine learning analytics will be used to generate valuable insights from today’s access control solutions. Devices, access control systems, IoT applications, digital certificates and location services solutions, which are all connected to the cloud, will collectively deliver robust data with which to apply advanced analytics and risk-based intelligence. As organizations incorporate this type of analytics engine into their access control systems, they will improve security and personalize the user experience while driving better business decisions.
If you’re heading to ISC West in Las Vegas this year, it’s helpful to acknowledge immediately that there’s no way you can experience all aspects of the show. Just not enough time and too many options. Once you give up on seeing everything, you can immediately lower stress. But you also raise the stakes in terms of picking and choosing exactly what you have time for – or want to make time for. Hoping to help out as we all set our ISC West priorities, here are some ways to make the most of ISC West. Get There Early If you think the show starts on Wednesday (April 10), you have already missed the boat. Wednesday is the first day of the ISC West Exhibition, but there is a whole day of conference programming the day before – on Tuesday, the 9th. So plan to arrive early for conference sessions such as the End User Physical Security and Strategic Management tracks, a whole day of presentations by the PSA Security Network, and many other conference sessions. Learn From The Best You can also learn about Body-Worn Cameras for Government Personnel, School Safety and Private SecurityWant to hear about Taming the Surveillance Data Monster? There’s a session on Thursday. Want to learn about Establishing a Corporate Drone Program? That session is on Wednesday the 10th. They’re among the wealth of information-sharing sessions at ISC West. You can also learn about Body-Worn Cameras for Government Personnel, School Safety and Private Security; 3D Virtualization for Physical Security; and Using Enterprise Security Risk Management to Define Security's Value. Plan For The Future So much at ISC West is geared toward the future – new opportunities, tomorrow’s hot new product, and the start of business ventures that will be profitable for years to come. Some of the conference sessions are especially forward-looking, too, including a session on Thursday about the Stadium of the Future. A session called Getting Smarter and Safer: The Campuses of Tomorrow is on Wednesday, April 10. Another Wednesday session is Meet the Jetsons: Understanding the Promise and Challenges of Smart Cities. The Vision of the Future of the ISOC (Intelligent Security Operations Center) is on Thursday, as is the Smart Home of the Future session. All in all, ISC West can help you focus on the future in a big way. Meet Someone New Programs like SIA’s New Product Showcase can help, by recognizing innovation in a variety of product categoriesISC West sometimes emits the vibe of a yearly reunion of friends (who happen to be in business together). It’s great to see old friends again, but we shouldn’t miss the chance to meet new people, too. There is a multitude of networking events related to the industry’s big spring gathering, so the opportunities to expand one’s network and meet new people are abundant. Making the most of them takes effort, and some level of strategy. And there are also other, not-so-obvious moments to make new friends and acquaintances – whether it’s sharing a taxi or waiting for the next session to start. Bring a lot of business cards Find Something New The chance to view industry innovation is a huge draw of ISC West, but it can take discipline to separate the wheat from the chaff. The latest-and-greatest could literally be anywhere on that big trade show floor. Programs like SIA’s New Product Showcase can help, by recognizing innovation in a variety of product categories. The announcements of winners will be made on April 10, and, historically, these awards have gone to some of the newest and most innovative products at ISC West. A What’s New at ISC West session on Wednesday can provide additional guidance. Do Good In Addition To Doing Well A 10-year tradition at ISC West is the Security 5K/2k Run/Walk, a charity event benefiting Mission 500’s fundraising efforts to assist children in crisisISC West is all about business, but there’s also a specific opportunity to help make the world a better place. A 10-year tradition at ISC West is the Security 5K/2k Run/Walk, a charity event benefiting Mission 500’s fundraising efforts to assist children in crisis around the world. Why not avoid a late night on April 10th and rise early on the 11th to be a part of a remarkable event that has united the security industry to provide aid for children in need? Say Thank You Showing gratitude is an under-emphasized opportunity at ISC West, where the promise of new fortunes can eclipse our successes of the past. We will all see colleagues and friends we have been doing business with for years, so what better time to express a simple ‘thank you’, buy them a drink, propose a toast, celebrate? Helping to set a tone of gratitude is the ‘Official ISC West Customer Appreciation Party’ on Thursday. Parties are one way to say thanks, and a heartfelt verbal expression is another. ISC West will provide plenty of both – and they’re not to be missed.
From robots to drones to counter-drone solutions, a range of new technologies will be displayed at ISC West 2019. The Unmanned Security Expo will return, including a dedicated complimentary education theater for attendees offering sessions on a range of topics. UAVs, UGVs And Autonomous Systems Also included will be demos of the best UAVs (unmanned aerial vehicles), UGVs (unmanned ground robotics and vehicles) and autonomous systems on the market. The market growth for unmanned technologies being used for security and safety benefits is progressing at a rapid pace. Let’s look at some of the exhibitors in the 2019 Unmanned Security Expo: Cobalt Robotics' robots are purpose-built for a specific use case, providing after-hours support and security for corporate locations Cobalt Robotics' robots are purpose-built for a specific use case, providing after-hours support and security for corporate locations. Indoor environments, which are confined and controlled, present fewer navigation challenges for robots, which can quickly become familiar with the surroundings and navigate easily through an office space. Indoor robots can provide benefits beyond security, too, such as facility management, promoting employee health and safety, and emergency response Compact Surveillance Radar (CSR) System SpotterRF provides the world’s most advanced compact surveillance radar (CSR) system for affordable wide-area, all-weather perimeter security and small force protection. Incorporated in 2009, the company attained profitability quickly and is ahead of forecasts. Dedrone has remained at the front of the issue of drone threats, integrating installations to military bases, stadiums, public events, and private individuals. The company has expanded its operations to include a new office in Washington, D.C, and has continued to upgrade its DroneTracker software. DroneTracker is the industry’s first airspace security solution that includes automated summary reporting for instant diagnosis of drone airspace activity. Airspace Security And Drone Tracker Magos Systems is a state-of-the-art radar technology and perimeter protection solutions provider Magos Systems is a state-of-the-art radar technology and perimeter protection solutions provider. Founded in 2007 in Israel, Magos first specialized in advanced radar solutions for the military and defense markets. In 2015, Magos’ technology was declassified, allowing the company to focus on developing best-in-class systems for the commercial security market. Today, Magos radars are used in over 30 countries in critical infrastructure, data centers, electric utility sub stations, and oil refineries as well as in other commercial verticals like vineyards and car lots. Now, Magos is positioned to see increased adoption of its solutions in the U.S. Patriot One Technologies Inc. develops solutions to detect concealed weapons, utilizing novel radar technologies. Their innovative radar technology provides first responders and security personnel valuable time in active threat scenarios. The technology offers stand-off detection of concealed threats typically employed in public locations. These are just a few of the exhibitors in the Unmanned Security Expo. They represent technologies that will help to shape the future of the security marketplace.
Application of artificial intelligence (AI) and deep learning in the physical security market runs a gamut from cloud computing to edge computing. A variety of hardware solutions enable AI to be deployed at any level of a system from the cloud to edge devices such as security cameras. Smarter AI-Powered Applications A distributed structure can incorporate cloud computing and edge computing. It extends the Artificial Intelligence (AI) algorithm from the cloud, to an edge network of on-premises video recorders and servers, and further to edge devices like the security cameras. The three-layer architecture all supports the goal to build a new class of AI-powered applications, being even smarter and faster. A combination of in-camera video analytics and deep learning capabilities in the cloud can improve video analyticsA combination of in-camera video analytics and deep learning capabilities in the cloud can improve video analytics. Cameras can be equipped with basic video analytics, and they are tied into a cloud infrastructure that provides additional deep learning algorithms. The cameras provide computer vision pre-processing, with the bulk of detailed analysis happening in a neural network in the cloud. Data capture form to appear here! The software-as-a-service (SaaS, or cloud) model gives companies the resources to improve deep learning. Systems are more accurate and can scale better and faster, using a larger data set from multiple customers accessing the cloud-based system. One customer benefits from another customer, and all the knowledge is aggregated together. Distribution Of Data From Edge To Cloud Cloud computing allows users with various computing capabilities to store and process data either in a privately-owned cloud or on a third-party server located in a data center. However, with the computing business becoming more and more versatile and complicated, the demand for data processing performance is even higher. In the process of data transition to the cloud, cloud computing consumes tremendous network resources and time, which all result in network congestion and low reliability. Distribution of data throughout a system, from the edge to the cloud, relieves pressure at any one point Distribution of data throughout a system, from the edge to the cloud, relieves pressure at any one point. With AI algorithms woven into edge devices, only selected information such as an individual or a vehicle in a video image will be extracted and sent which significantly enhances the transition efficiency and reduces the network bandwidth, while still sustaining high quality and accuracy. The Cloud Adds AI Capabilities The cloud provides additional data computing capabilities required for AI and deep learning applications. A single Amazon Web Services data center has between 50,000 and 80,000 servers. All told, observers estimate Amazon Web Services may have between 3 million and 5 million servers. The other major cloud services — Google, Microsoft, VMware, Citrix and others — add additional millions of servers. Amazon Web Services offers a broad and deep set of machine learning and AI services for a business AWS (Amazon Web Services) offers a broad and deep set of machine learning and AI services for a business. In effect, the service puts machine learning in the hands of any developer, enabling them to build, train and deploy machine learning models. On behalf of customers, AWS is focused on solving some of the toughest challenges that hold back machine learning from being in the hands of every developer. Capabilities are built on a comprehensive cloud platform optimized for machine learning with high-performance and no compromises on security and analytics. Advantages Of Edge Systems Deep learning and neural network computing are everywhere. They are now widely available in on-premises computers, in systems embedded in edge devices, and even in the cloud. The edge is particularly important in the video surveillance market, enabling systems to function despite any bandwidth or latency issues that would limit the effectiveness of a central server-based system. Edge-based functionality also limits concerns about the privacy of information and eliminates dependence on the availability of 3G connectivity. Edge computing makes it possible to ensure data is more private, rather than having it reside in a private or public cloud Artificial intelligence (AI) is a very computational-intensive process, and doing that processing at the edge avoids the need to do it centrally, whether in the cloud or in an on-premises computer. In the case of video cameras, in particular, there isn’t enough bandwidth to transfer video data across a network infrastructure to be processed. Half the populated world has Internet speeds of less than 8 mbps, which can’t possibly handle the level of data required for new intelligence applications. Latency is another advantage of intelligence residing at the edge. Applications increasingly require little to no latency (less than 200 milliseconds), and transferring data to be processed elsewhere takes time. Edge computing also makes it possible to ensure data is more private, rather than having it reside in a private or public cloud or on premises. Higher computing ability and efficiency of embedded systems at the edge are paving the way for physical security devices with intelligence far beyond what the industry now has to work with.
The Savelberg nursing home has implemented smart domotics to provide elderly people affected by dementia with a wider range of movement. Depending on individual abilities, residents can move freely within three living zones. Savelberg has chosen the Conview Care solution from Leertouwer, which uses MOBOTIX cameras. Integrating Residential And Care Services Savelberg in Gouda is part of Zorgpartners Midden-Holland. Zorgpartners is a full-service organization offering diverse residential and care options for elderly people in the Central Holland region. A lot of attention is paid to integrating independent living and care provision. Conview Care is a complete care solution for organizations that wish to improve their processes with the help of technology One of the fifteen centers, Savelberg is managed by Irene Feenstra, who said: “We have been investing for years in care for elderly people affected by dementia in order to increase their quality of life. In late 2014, prior to commencing the planned renovation of two sections that house elderly people affected by dementia, we started looking for a new call-for-assistance system. "Zorgpartners Midden-Holland have been using the IQ Messenger communication platform for some time, which is one of the reasons why, after comparing several solutions, we decided on Conview Care from Leertouwer.” Conview Care is a complete care solution for organizations that wish to improve their processes with the help of technology. It stands out in the market due to its open integrability, vendor-neutral technology, and ease of management. Video And Audio Care Solution As soon as a resident ventures outside their allowed living zone, the care givers are notified through a message on their smartphone" "Here at Savelberg, the care solution includes video surveillance, sound and motion detection, and electronic wristbands", says Jasper Coppes, Care & Technology specialist at Leertouwer. "This combination automatically informs the staff if one of the residents exits the approved living zone. "High resolution Q25 MOBOTIX cameras function as smart video and audio sensors. In addition, an infrared ring developed by Gold-IP is provided thus allowing for night-time surveillance. This naturally happens with the consent of the customers or their direct family, and without saving any images." "Each residence is equipped with a smart sensor with camera which automatically sends a message once a resident gets out of bed," says Feenstra. "If the person returns to bed after going to the toilet, there is no problem and nobody needs to go and check on them. If said resident needs help, the care giver in charge notices immediately enabling them to react adequately." 24/7 Wander Detection Using the Conview Care solution, Leertouwer has created three living zones for Savelberg, allowing for 24/7 wander detection. The innermost zone consists of the floor where elderly people affected by dementia live. Within this zone, they can move with a greater feeling of freedom, as the previous boundary using air-lock doors has been removed from near the elevator. The second living zone consists of the entire building with nine floors and all shared areas, while the third zone has an additional open terrace and garden. "Since we removed all physical boundaries our dementia patients have visibly thrived," says Feenstra. "As soon as a resident ventures outside their allowed living zone, the care givers in charge are notified through a message on their smartphone. If a resident leaves the outermost zone and thus our premises, we can immediately bring him or her back.” We plan to work with Leertouwer to equip all flats with Conview Care and smart MOBOTIX cameras over the coming years." New Domotics Give More Freedom Although Feenstra prepared a business case for the new solution in late 2014, the greater freedom for all residents and the staff are more important than financial savings. "Our employees no longer need to do unnecessary night-time rounds which may disturb the sleep of residents, but can nevertheless immediately intervene if there really is a problem. Moreover, they feel that the new domotics ensures a lighter and happier atmosphere in the ward, which helps them enjoy their work more. "Approximately 40 flats over two floors have currently been equipped with a MOBOTIX Q25 camera connected to Conview Care. Until now, they have been working flawlessly. Implementing them was easier than expected and our care givers are also remarkably enthusiastic about and happy with them. They perceive it as a new way of working which increases the well-being of our residents. "Given these positive experiences, we plan to work with Leertouwer to equip all flats with Conview Care and smart MOBOTIX cameras over the coming years."
The City International Hospital (CIH) is a new multi-specialty hospital located within the Binh Tan district in Ho Chi Minh City, Vietnam. Located in the International Hi-Tech Healthcare Park, CIH features the latest medical technology and imaging equipment. With a large volume of visitors anticipated at the hospital every day, the need for a best-in-breed surveillance solution was a high priority from the onset of the project. To fulfill this requirement, hospital administrators turned to Citek Corporation, a technology integrator located in Ho Chi Minh City. IP Surveillance With Arecont® Megapixel Cameras The need to secure CIH by maintaining the highest levels of situational awareness was a primary design objective for the new video surveillance system. To achieve this goal, Hoa Lam’s management team worked together with Citek’s technical personnel to design and install a superior video surveillance system. The decision to deploy an IP surveillance solution featuring Arecont Vision megapixel cameras was based on superior functionality and image quality, ease of use, and the ability to manage the system centrally or remotely. “We always rely on the quality of Arecont Vision® cameras”, says Mr. Thomas Tran, CEO of Citek Corporation. “Our experience with Arecont Vision® has made them our first choice for every large project because of their exceptional performance and image quality.” Situational Awareness Both Day And Night Citek became an Arecont Vision® installer in Vietnam in 2009, and installation of the video surveillance system was a smooth process by the experienced integrator. The video surveillance system at CIH is monitored on a local network, which includes a main server and two client systems. There are approximately two hundred Arecont Vision® cameras installed at the CIH facility to date There are approximately two hundred Arecont Vision® cameras installed at the facility to date, including approximately one hundred SurroundVideo® 360° AV8365DN 8 megapixel (MP) panoramics and 35 SurroundVideo® 180° AV8185DN 8 MP panoramic cameras. These high-performing cameras deliver exceptional situational awareness in both day and night lighting conditions. Additionally, there are approximately 60 Arecont Vision® MegaVideo® AV2115DN compact day/night megapixel cameras installed at key locations which are operational 24/7. “The quality of Arecont Vision® cameras more than satisfies our requirements for image quality,” said Mr. Lai Voon Hon, General Director of Hoa Lam-Shangri-La. “The system is working very well for us and Arecont Vision® is extremely responsive to our needs.” Substantial Savings, Superior Coverage The CIH management team carefully evaluated their long-term return on investment (ROI) comparing IP and analog surveillance system solutions. Since a smaller number of Arecont Vision® megapixel cameras provide superior area coverage to conventional cameras, substantial savings are derived. This includes reducing the number of cameras, cables, poles, and housings plus the requirement for less ongoing maintenance and fewer VMS licenses. Additional savings are derived from the reduction in manpower needed to watch video feeds and guard the facility. Beyond the financial benefits, CIH management recognises the intangible ROI achieved from maintaining high security, which makes the facility a safer place for patients, staff and visitors. “The International Hi-Tech Healthcare Park will be the first integrated healthcare development in Vietnam to provide a comprehensive healthcare environment employing high-tech medical equipment and a professional medical staff. Our new video surveillance system is an important element of that environment,” said Mr. Lai Voon Hon.
Hamilton Health Sciences, a March Networks customer since 2004, is the second largest healthcare organization in Ontario with seven hospitals and 11,000 employees serving 2.3 million residents in Hamilton and the surrounding area. Keeping patients, staff and visitors safe, and protecting the organization’s physical assets in so many locations is a demanding job, but a monitoring center with a video wall and March Networks DecodeStation VX software has been a game changer. State-of-the-art Monitoring Center For years, security officers in each hospital or clinic monitored video locally on desktop computers. Now, video is monitored centrally in a purpose-built facility with three, 60-inch overhead monitors, a smartboard and four workstations for conducting investigations. Housed in the brand new Ron Joyce Children’s Healthcare Center, the monitoring center operates 24/7 with video feeds from surveillance cameras in a dozen or more locations across the healthcare organization’s footprint. “Security staff in their individual locations still have access to local video, but the central monitoring facility serves as the security department’s nerve center and gives us an extra set of eyes that we didn’t have before,” said security manager Derek Bailey. “If there’s an issue with someone acting out or posing a threat to staff, the call goes to the central monitoring facility. They’ll dispatch officers on site and use live camera views to give them a heads-up about what to expect. If the person causing a disturbance leaves the scene prior to the arrival of security, we can track them throughout the facility with our March Networks system and relay that information to our officers.” "You can sit down in front of a March Networks system and pick it up very quickly. The graphical user interface is straightforward" Hybrid Capability NVRs Hamilton Health Sciences recently transitioned to March Networks Command Enterprise video management software, which ties together one Command Enterprise server, 30 previous generation and new 8000 Series Hybrid NVRs and approximately 500 cameras. “The hybrid capability of the March Networks NVRs is a big plus,” said Bailey, “because they allow us to use both analog and IP cameras. We’d like to upgrade to an all-IP system today, but budgets are tight in healthcare, so it’s important for us to be able to transition to IP over time.” Hamilton Health Sciences almost ended up with a different video surveillance system at the new Ron Joyce Children’s Healthcare Center when consulting engineers specified a competitor’s product, but Bailey and co-manager Darren Hayes were able to make a business case in favour of enterprise-wide uniformity with March Networks. “We’ve always liked the fact that the March Networks system is backward compatible and very user friendly,” said Bailey. “There isn’t a huge learning curve for someone who is new to the system or someone who isn’t particularly computer-savvy. You can sit down in front of a March Networks system and pick it up very quickly. The graphical user interface is straightforward. “I also like how we were able to migrate from the older Visual Intelligence video management system to Command Enterprise, with live monitoring, evidence manager and investigator functionality all accessible on one screen.” Customized User Management The March Networks Command software provides Bailey with extensive user management capabilities as well, allowing him to administer user credentials and audit what people are doing on the system. The system helps the organization manage the usual risks, including slip and falls, abandoned bags, threats to staff and thefts “We’re a big department with 80 security staff and other users at different levels throughout the organization, so it’s important for us to manage the number of cameras people are able to access. “For example, we have a volunteer association that runs all of our cafeterias,” said Bailey. “We give them access to certain cameras in their area for process monitoring. They can see how busy they are and adjust staffing levels if necessary. The system allows us to limit their access to live video only.” Hamilton Health Sciences relies primarily on existing third-party surveillance cameras, but uses March Networks PTZ cameras in its parking garages. The cameras are used to capture video in main lobbies, hallways, clinics, registration desks and Emergency Department waiting areas. Managing Risk, Accidents And Theft The system helps the healthcare organization manage the usual risks, including slip and falls, abandoned bags, threats to staff and thefts. For example, shortly after the installation of the new video surveillance system at the Ron Joyce Children’s Healthcare Center, a Nintendo gaming system disappeared. “We reviewed our recorded video and were able to see a member of the cleaning staff walking out with the item,” said Bailey. “We brought the employee in for questioning and told him we knew he did it. He denied it at first, but confessed when we showed him the video. He told us he took the gaming system to a pawn shop, so we persuaded him to buy it back and return it, then terminated his employment.” Hamilton Health Sciences relies on Stokoe Communications, a March Networks certified partner in Hamilton, for service and support. “We use them as our first-tier support for all of our cameras and NVRs,” said Bailey. “They’re very responsive and great to deal with. We also contact March Networks tech support from time to time. They’re a great bunch of people. I have nothing but great things to say about the level of service we get.”
Background When the security team at Palmetto Health Baptist, an acute care Medical Center in Columbia, S.C., invested in an upgrade to their surveillance cameras from black-and-white to color, they did so with the expectation that it would significantly improve the quality of video they were capturing. Unfortunately, this turned out to be the equivalent of putting new paint and tires on a car that really needs a new engine. In the hospital’s case, the new cameras only made it more evident that its entire signal transmission and recording infrastructure was obsolete and that, without replacement, the system was simply not capable of providing the quality of picture and recording required. Problems With three medical office buildings, three parking garages, an employee office building, plus the five buildings comprising the medical center complex itself, Bernard Bourne, security manager for the hospital, knew that more was needed to bring state-of-the-art security to this 21st century medical complex. “We are located in the downtown area, four blocks from the state capital,” Bourne says. “We have everything going on around our hospital. Our campus footprint stretches across several city blocks with city streets going in between our buildings.” “When we started out, we were using old VHS tapes and were recording at three locations,” adds Bourne. “We weren’t doing a good job of capturing anything, because the way the video was multiplexed and then recorded to tape, we were losing too much detail. There was very little, if anything, that was acceptable for use in prosecuting cases in court.” For example, in one specific instance, a female employee of the hospital had her purse snatched and was then dragged up a flight of stairs – all on supposedly “protected” hospital property. However, when video was reviewed that should have captured the event on tape, the only preserved image was that of the employee by herself on the stairs. There was nothing recorded that could help identify the perpetrator. This incident made it eminently clear that it was time for a better system. “The solution was to invest in a top-of-the-line system,” Bourne says. “We went out for bids and looked at quite a few equipment brands. Everything we wanted, Vicon was either able to do or would be able to do with their next software release. We made a decision and went with the ViconNet digital video management platform.” Putting Things In Place When it came to the installation, Bourne found the process to be fairly simple – so much so that he did it himself! “Most of the equipment was installed by me with the help of one other person at the hospital,” Bourne says. “We had a contractor run some additional video line and AC power lines, but since we already had existing CCTV systems running, we just disconnected the old monitoring and recording equipment and were able to hook up the new system, set it up and put it on the network. It was user-friendly enough to do that. I needed very little help from the distributor or Vicon. It was like hooking up a DVD player at home.” "We made a decision and went with the ViconNet digital video management platform" The hospital started out monitoring roughly 130-135 cameras, most of which they shifted over from their previous system. In some locations, Bourne changed out the existing camera to put in pan-tilt-zoom. “We took the Kollector 240,” Bourne says. “All those systems have 900 gigabyte hard drive capacity. We had 16 of those. We also took two additional Kollectors and added RAID units for extra storage.” The hospital uses the extra storage to maintain a disaster recovery site, he explains. “We record in five individual locations. We have also connected the systems to the hospital computer network. The disaster recovery is located offsite. It records every camera on the network 24/7 as a backup. You could literally set one of the recording locations on fire, and still have the information up to the point that the network was disconnected to see what happened at the backup location.” Setting up this system required the cooperation of the IT department. “We weren’t on the network before,” he says. “Vicon did a good job of showing IT the bandwidth we’d be using. IT didn’t have any problems with it. Whenever I was setting up an area, I told IT what connections I needed, they gave us the IP addresses for them and we went up and started working.” Bourne says he took about three months to get everything changed over. He would change out one recording location and let it run for several weeks before moving to the next location. “And that was with me doing my regular job as well,” he adds. Difference Between Night And Day Since the initial installation was completed at the beginning of 2004, Bourne has noticed big benefits to the new Vicon system. “We’ve had a lot of usable video for prosecution,” he says. “Just the other day there was a bank robbery down the street. The police weren’t sure which direction the suspect went. Our outside cameras were able to help. We also have a guy in jail right now awaiting trial, accused of stealing a large amount of computers from us. We have excellent video on that too.” Beyond the evidentiary value, Bourne is pleased with the system’s ability to view from multiple locations with any combination of cameras. “The technology is state-of-the-art,” he says. “It’s like night and day. We can do everything we always wanted to do. We have map overlays where we can put a map of the building up, click on a camera icon and it automatically brings up cameras for that area.” "Vicon did a good job of showing IT the bandwidth we’d be using. IT didn’t have any problems with it" And perhaps most importantly, Bourne says, the hospital employees feel safer with the system. “It provides peace of mind for our employees. It’s an extra sense of security because they know now that we are watching. It gives them an extra eye in the sky.” Results Bourne is pleased to work with Vicon. When he had some ideas for a software change to one of the products, the manufacturer asked him if he would test the product. As a result, the hospital now acts as a beta site for Vicon. This has led to the hospital’s adoption of some new technology that has been released since their initial installation. “We have beta tested IP cameras, servers and domes,” Bourne says. The hospital is in the process of purchasing a new building in the fall. Bourne has already ordered the Vicon equipment for that building, including the IP equipment he has beta tested at the main hospital. “We are adding the IP equipment,” he says. If the testing phase continues to go as well as it currently has, “the IP server will be a tremendous benefit for us. If I have a problem arise, I will be able to take cameras to an area, plug them into the IP Server and the server into the network, and boom - we have video coming from that area. No more massive amounts of cable to pull.” Bourne also has plans for expansion on the main system. “We have two out of the three parking garages fully operational with cameras,” he says. “The third garage has one floor completely installed. The five upper floors have limited camera coverage and need to be fully installed. There is also a warehouse about a mile away that will be hooked into the Vicon system.” “The greatest benefit to me,” adds Bourne, “is that I can take my laptop and connect to the internet anywhere outside the hospital, access our VPN and can view cameras, control cameras or make administrative changes to the camera systems layout or functionality."
Virtua called on the services of CM3 Building Solutions of Fort Washington, Pennsylvania to design and install their new system, as well as local manufacturer’s representative, ASR Enterprises, Inc. to assist with equipment selection. After choosing ExacqVision NVRs, Virtua’s management team met with various megapixel camera suppliers to review their product lines and to see demos. After extensive testing and analysis, Arecont Vision megapixel cameras were selected for Virtua’s new system as a result of their superior resolution, processing power, product selection and use of H.264 compression technology. New Arecont Vision megapixel cameras added to the security systems throughout Virtua’s facilities are connected to ExacqVision’s hybrid network video recorders (NVRs). The system design allows for the seamless transition to a networked platform over time, eliminating the need to immediately replace all existing analog cameras. The hybrid recording solution also enables Virtua to immediately capitalize on the performance and cost efficiencies of Arecont Vision megapixel cameras in locations where they are most needed, with the ability to easily integrate additional megapixel cameras overtime. To preserve the integrity of security operations, new Arecont Vision megapixel cameras and ExacqVision NVRs are installed on a dedicated network connected by an NVR server with dual network interface controller (NIC) cards. This method isolates video bandwidth from the hospital’s data network until video needs to be viewed via a remote client. The NVRs are installed locally with varying storage requirements based on current camera counts and anticipated future expansion. Virtua’s smaller facilities have 2 Terabytes of storage, while hospitals and larger facilities have storage capacities ranging from 8 to 40 Terabytes. Surveillance and access control systems for Virtua’s hospitals, long-term care facilities, health and fitness centers, and corporate business services facilities are monitored centrally at the company’s Incident Command Center (ICC) located in Camden, New Jersey. The ICC is the location that also dispatches security personnel to all facilities. The megapixel cameras used throughout the Virtua system include Arecont Vision models AV8185, AV3155DN-1HK, AV2155 and AV3105. Arecont Vision’s SurroundVideo® AV8185 is an 8 megapixel, 180-degree panoramic H.264 IP camera that incorporates four 2-megapixel CMOS image sensors to provide 6400x1200-pixel panoramic images at 5.5 frames-per-second (fps). Th e panoramic view can also be set at lower resolutions to provide faster frame rates, such as 1600x1200-pixel images at 22 fps or 800x600-pixel images at 88 fps. Low-light sensitivity is 0.2 lux at F2.0. The 180-degree panoramic camera can substitute up to 24 analog cameras. Features include image cropping and up to four regions of interest for forensic examination and digital PTZ. The megapixel cameras used throughout the Virtua system include Arecont Vision models AV8185, AV3155DN-1HK, AV2155 and AV3105 Virtua also uses 2 and 3 megapixel Mega- Dome® IP cameras from Arecont Vision. Model AV3155DN-1HK is a 3 megapixel H.264 network (IP) MegaDome integrated camera, lens and IP66-rated dome providing 2048x1536-pixel images at 15 fps and 0.2 lux light sensitivity at F1.4. Features of the all-in-one camera include a 1/2” CMOS sensor and Arecont Vision’s Mega-Video® image processing at 80 billion operations per second. The camera employs H.264 (MPEG 4, Part 10) compression to minimize bandwidth and storage requirements while maintaining real-time image resolution. Capabilities include motion detection, image cropping, region-of-interest viewing and the ability to zoom into an image after it is archived (forensic zooming). Virtua uses the day/night (DN) model featuring a motorized IR cut filter which is removed in low light conditions to provide increased sensitivity. The 2 megapixel Arecont Vision AV2155 MegaDome® has similar features and provides 1600x1200-pixel images at 24 fps, with low-light sensitivity of 0.1 lux at F1.4. Both domes feature a camera gimbal with 360-degree pan and 90-degree tilt adjustments for easy installation. Also used at various Virtua sites is the Arecont Vision’s AV3105 3 megapixel box camera, which has specifications similar to the Arecont Vision AV3155 dome. Megapixel Benefit The image quality and digital PTZ capabilities of Arecont Vision megapixel cameras far exceed analog and conventional IP cameras allowing Virtua to capture and record extremely detailed video images over large coverage areas. Combined with recent cost reductions in NVR storage and network switches, the use of fewer cameras allows Virtua to transition to high-quality video with the highest levels of cost-efficiency, which translates into lower total cost of ownership and overall higher ROI. Arecont Vision’s megapixel cameras also allow for significant upgrades in system functionality compared to standard-resolution IP cameras. In addition to lower bandwidth and storage requirements, megapixel cameras dramatically decrease costs related to other elements of a system, including fewer software licenses, fewer lenses and a decrease in man-hours needed to install and operate systems. Additionally, Arecont Vision megapixel cameras’ ability to provide highly accurate digital PTZ functionality translates into fewer moving parts than traditional PTZ systems, which reduces maintenance costs and the potential for failure. “Due to the exceptional resolution provided by Arecont Vision’s megapixel cameras, and the deployment of several AV8185 panoramic cameras, we have easily expanded our coverage capabilities using fewer cameras with outstanding results,” said Paul M. Sarnese, System Safety Director, Virtua Health. “The performance of our new surveillance systems has helped us to improve overall security. It has been a win-win situation for Virtua.” The Arecont Vision system proves its value on a daily basis monitoring more than 4 million square feet of coverage area. After a recent incident at one facility, Virtua’s ICC staff reviewed crystal clear megapixel images within minutes and quickly distributed them to security managers and personnel throughout the enterprise for immediate action.
Security surveillance specialist AD Network Video is introducing its enhanced integrated HD IP video solution for hospitals. Virtual NVR delivers high definition IP video images for evidential purposes which directly tackle theft and anti-social behavior in a completely secure way. The Virtual NVR aims to offer hospitals secure environments, a culture of safety for patients, visitors and staff. The new solution offers video of high quality that can be used for whatever action is appropriate, including legal action if necessary. The Virtual NVR solution intelligently distributes video storage across single or multiple locations, with IP cameras recording and storing images on the in-camera server. These will carry on recording even in the event of a network outage as the devices operate as if they were standalone systems resulting in no single point of failure. The evidential recordings are easily accessible locally or from the control room via a single user interface and are exported in compliance with police and home office guidelines. Recordings can be archived and managed from a central location driving greater efficiency and flexibility in locating and retrieving video from multiple sites. Virtual NVR's secure and segregated network enables hospital operators to implement the HD IP camera solution and integrate event triggers. Virtual NVR has flexible and scalable qualities, from general practices to large hospital trusts. AD Group, of which AD Network Video is the solutions arm, has developed security surveillance solutions for more than 30 years. Current solutions include FireVu for early fire detection, and for logistics losses, TransVu. Both can be used in healthcare environments
Round table discussion
The security industry is full of individuals who call themselves consultants. It’s a term that is thrown around rather loosely, and in some situations the term can be roughly translated as “between jobs.” But “real” consultants provide real value to their clients in a variety of subject matter specialties. We asked this week’s Expert Panel Roundtable: What role should consultants play in the security technology buying decision?
A basic tenet of sales is ABC – always be closing. But it's a principle that most professional salespeople would say oversimplifies the process. Especially in a sophisticated, high-tech market such as physical security, the required sales skills are much more involved and nuanced. We asked this week's Expert Panel Roundtable: What unique characteristics are required of salespeople in the arena of physical security systems?
The year ahead holds endless promise for the physical security industry, and much of that future will be determined by which technologies the industry embraces. The menu of possibilities is long – from artificial intelligence to the Internet of Things to the cloud and much more – and each technology trend has the potential to transform the market in its own way. We tapped into the collective expertise of our Expert Panel Roundtable to answer this question: What technology trend will have the biggest impact on the security market in 2019?