Healthcare security applications
Bluebird House is a specialist UK inpatient facility, providing treatment and care for young people with complex mental health problems which mean they pose a risk to themselves or others. Run by Southern Health NHS Foundation Trust, the center also houses adolescents detained under the Mental Health Act, so the highest standards of care, protection and security are required. As part of a wider review of security and safety across the trust, Bluebird House was earmarked for a comprehensive vide...
Evelina London Children's Hospital has had many different brands of door entry system, as is often the case with NHS Hospitals spread across the UK. Managers at Evelina wished to have a standardized system across the wards in order to improve operating efficiency and reduce maintenance costs. Upgrades needed to be quick problem free and cost-effective. Each independent ward utilizes a self-contained door entry system to control security critical access to their busy nursing area. The Maternity...
Leon Medical Centers is a privately-owned healthcare organization with seven state-of-the-art facilities serving over 46,000 elderly and Medicare patients in Miami and neighboring communities in Dade County, Florida. Established in 1996 by Benjamin Leon Jr., Leon Medical Centers is one of the largest and most prestigious primary healthcare organizations in the state. However, what really sets it apart is its rigorously enforced service philosophy of ‘personal attention at all times’...
In the aging trend of 21th century with rapid aging population and high healthcare costs are creating a growing demand for care at home, especially for seniors with long-term health conditions. Home care is moving towards tele-health monitoring and telemedicine, including video conferencing and remote monitoring technology to help increase caregiver efficiency while still providing constant convenience to the patients. Living independently and aging gracefully are the ideals that every individu...
It creates challenges when a mechanical locking system grows organically over the years: Managers at South Denmark’s Syrenparken mental health treatment facility no longer had a trustworthy overview of all their physical keys in circulation. Yet, to serve the people treated there, Syrenparken must store medicines and psychotropic drugs. However, it is critical that only trusted personnel gain access. On-site access control solution As part of a modernization program, it was decided to u...
Serving a large geographical area of the North Island of New Zealand, the Waikato District Health Board (Waikato DHB) provides hospital and community-based health services to a population of nearly 400,000 people. With a wide range of security needs that include protecting staff and patients, securing high-risk facilities, restricting unauthorized access to medication and medical equipment, and streamlining contractor and car park management, Waikato DHB required a security solution that could...
Rapiscan Systems RTT 110 is the first high-speed Computed Tomography Explosive Detection System (EDS) to be approved on TSA's Air Cargo Screening Technology List (ACSTL). This was achieved last month after a thorough testing process with the TSA and means that the RTT 110 will now undergo further field test activities which it must pass before it can be formally qualified. The RTT 110 has revolutionized the EDS market by providing exceptional performance at significantly lower cost of ownership. With its unique stationary gantry design and belt speed of 0.5m/s, the RTT 110 produces industry-leading high-resolution full volumetric 3D images at high speed, giving excellent security. Reliable and effective high-Speed screening “We are very excited to be included on the ACSTL and the only approved CT EDS on the list”, said Mal Maginnis, President, Rapiscan Systems. “Our teams have worked extremely hard to create an exceptional product which we are all proud of. The technology has been designed to the highest quality to provide reliable and effective high-speed screening with many features ideally suited for the fast parcel industry and we are really pleased that our hard work is now being recognized”. By February 2021, all cargo shipments leaving, entering or traveling within the USA must be screened by a product included on the latest TSA’s Air Cargo Screening Technology List (ACSTL). The RTT 110 is the only EDS to be approved by the TSA and to be included on the ACSTL.
Cybersecurity services and Integrated Risk Management solutions provider SureCloud has announced that it has been accredited to provide Simulated Target Attack and Response (STAR) Intelligence-Led Penetration Testing services by the not-for-profit accreditation and certification body, CREST that represents the technical information security market. CREST developed the STAR framework to deliver intelligence-led cybersecurity testing, incorporating advanced penetration testing and threat intelligence services to more accurately replicate cybersecurity threats to critical assets. To meet CREST’s stringent requirements to secure STAR service provider status, SureCloud had to demonstrate its robust methodologies and sophisticated capabilities relating to the latest vulnerabilities and cybercrime techniques, as well as meeting government and risk management requirements. We have recognized their high professional service standards and the rigorous approach" Mitigating risks President of CREST, Ian Glover said, “SureCloud has been successfully assessed against our strict criteria for the supply of Simulated Target Attack and Response (STAR) Intelligence-Led Penetration Testing services. In accrediting SureCloud, we have recognized their high professional service standards and the rigorous approach they take in helping their customers mitigate risks and safeguard against advanced cyber-attacks. We congratulate them on this excellent achievement.” SureCloud’s VP of Cybersecurity, Mike Harrison, said, “The CREST STAR accreditation is a real testament to our capabilities as a business and it’s an important industry benchmark for delivering STAR intelligence-led penetration testing services. We’re proud to be amongst only 5% of UK penetration testing vendors that have been awarded this accreditation and are therefore able to offer STAR services in line with the high standards set by CREST. The fact we can deliver this excellent service through our vulnerability management platform means further value for our clients.” This accreditation reinforces the strong performance of the SureCloud team in undertaking Red-Team simulated Cyber Attack services for their clients. Techniques used are typically a blend of penetration testing, social engineering and physical breach attempts, with the overall aim being that organizations can prevent, detect and respond to the attack as if it were real. Crucially, this gives them a realistic overview for testing crisis management procedures, and how they might need to improve. SureCloud’s Penetration Testing services have been CHECK approved since 2009 Minimizing risks of potential data breaches Given the complexity of these engagements, the standards you need to achieve a STAR accreditation are set exceptionally high, as it is imperative that the increasing number of organizations looking to undertake these engagements can understand who has the capability to deliver the highest quality service to them. SureCloud’s Penetration Testing services have been CHECK approved since 2009, and has been re-certified by the Payment Card Industry Security Standards Council (PCI SSC) as a PCI Approved Scanning Vendor (PCI ASV) for more than 10 years running. SureCloud is certified by internationally recognized ISO/ IEC 27001 for achieving operational excellence, minimizing the risks of potential data breaches. SureCloud is also certified by Cyber Essentials Plus, complying with the requirements of the scheme, which focuses on technical control themes such as firewalls, secure configuration, user access control, malware protection and patch management.
ExtraHop, the leader in cloud-native network detection and response, announced its top predictions for the cybersecurity and technology industries in 2020. Informed by insight from customers, partners and industry analysts and insiders, ExtraHop leaders predict a year of tool consolidation, headline-grabbing breaches and a shifting industry focus on what makes a successful tech start-up. The Year of Deeper Scrutiny for Fast-Growth Companies: “2019 was a tough year for heavily hyped, fast-growth companies going public in Silicon Valley. Several companies that raised huge rounds ultimately failed to deliver expected results or even approach profitability after they went public, and Wall Street was not amused. In 2020, we expect the investment community to more deeply scrutinize companies' financials and business fundamentals, ultimately leading to the support of companies who deliver on their promises, are capital-efficient with sound vision and innovation, and have truly sustainable business results and models to back them up.” - Arif Kareem, CEO File hashing has been the default mechanism for detecting malicious threat activity" Antiquated Threat Detection Methods like File Hashing and Signature-Based IDS Waste Time: “Since the 1990s, file hashing has been the default mechanism for detecting malicious threat activity, despite the fact that it's ineffective against modern attacks that use polymorphic or fileless methods to go undetected. The same goes for signature-based IDS, which are extremely noisy while providing very little actual alert context. Security teams will continue to rely on these antiquated methods of detection because they are expected to, regardless of how well they work in today's threat landscape.” - Jesse Rothstein, CTO and co-founder Accountability for the Ethical Use of Users’ Data: “Recent headlines tell of giant data corporations like Google and Facebook monetizing users' data and lacking sufficient transparency in these activities. There’s already been significant social backlash, but in 2020 we predict that users will demand companies not just follow the often-dated laws, but that they also do what’s right. Regulations like GDPR and CCPA are helping to bring more clarity around what’s appropriate, but 2020 will be the year that the industry is held accountable for the ethical, in addition to regulatory-compliant, use of personal data.” - Raja Mukerji, CCO and co-founder A Slowing Economy Will Force Tool Consolidation: “In security programs, it's been very difficult to turn tools off. What gaps will I create? What unintended consequences will I see? As the economy has rolled along over the last decade, most security programs have had the necessary funding to add new tools and retain legacy tools under the guise of risk management. Economic slowdown is likely to change all of that, as investments in new technology will require cost savings elsewhere. A tighter economy will finally cause us to pull the plug on legacy security tools.” - Bill Ruckelshaus, CFO A tighter economy will finally cause us to pull the plug on legacy security tools""Observability" Will Gain Ground as Both a Concept and a Vocabulary Term in Security and DevOps: “Observability is a term that several companies are using to describe the practice of capturing metrics, logs and wire telemetry, or sometimes other data sources, mostly in the DevOps space. The value of correlating insights from these data sources has gained enough ground that vendors need a word for it. Observability, The SOC Visibility Triad, and other terms have been spotted in marketing materials and on big screens and main stages at security and analytics conferences. In 2020, we'll see heated competition to control the vocabulary and mental models that enterprises and vendors use to discuss and market security best practices regarding gathering multiple data sources and correlating insights between them.”- John Matthews, CIO A Major Information Leak from a Cloud Provider is Coming: “In 2020, we are likely to see a major information leak from a cloud provider. While at the same time the cloud providers are providing many useful built-in tools, it's not clear that they are using their own tools to secure themselves. As a further prediction, the leak will not effectively diminish migration to the cloud. As we have noticed with other breaches, they do not significantly erode confidence in the services.” - Jeff Costlow, CISO 2020 may well be the year that a breach of a vendor’s environment exposes the data of one or more of their customers" The Wave Begins Towards Security Tool Consolidation: “Organisations will take a strong look at the number of security vendors within their ecosystem in 2020 to determine overlap and begin a move towards consolidation of tools. The winners will include those that have proven their API superiority and ability to work together within an organisation’s ecosystem. The losers will be those who have not proven their ability to strengthen core security.” - Chris Lehman, SVP of Worldwide Sales A Vendor Will Be Responsible for a Major Breach of Data Due to Phoning Home: “In 2019, ExtraHop issued a security advisory about the vendor practice of phoning data home and how this is happening without the knowledge of customers. The problem with this practice is that it expands the attack surface via which that data can be breached, exposing it to threats within the vendor’s environment. 2020 may well be the year that a breach of a vendor’s environment exposes the data of one or more of their customers. Regulations like GDPR have imagined exactly this type of scenario and laid out specific requirements for data controllers and data processors. But when such a breach occurs, it will have broad impact and implications.” - Matt Cauthorn, VP Security The Big IoT Breach is Coming: “In 2017, major ransomware attacks crippled the networks, and operations, of major global organisations. While those attacks did billions in damage, for the most part, IoT devices were left unscathed. But sooner or later, and probably sooner, the big IoT breach is coming, and it could have global implications. Whether it happens in the US or abroad, in healthcare, shipping and logistics, or manufacturing, IoT devices around the globe are fertile hunting grounds for attackers. Taking down every connected device, from telemetry sensors to infusion pumps to mobile points-of-sale, could easily grind operations to a halt.” - Mike Campfield, VP of Global Security Programs
Traka, from ASSA ABLOY Global Solutions, has integrated with Maxxess’ award-winning security management software, eFusion, to present users with a powerful route to achieving operational efficiencies across a wide range of systems and functions. Complete site control Traka, in conjunction with Maxxess Systems, has developed a seamless integration with Maxxess’ eFusion open platform, to allow complete site control, centralize site visibility and present real-time monitoring, ensuring situational awareness for all assets, safely and securely. eFusion with Traka makes it simple for authorized staff to gain access to a wide range of controlled assets, from keys and premises to high value equipment, vehicles and machinery. The new integration enables full traceability and audit reports that can include video and audio recordings, as well as transactional data from systems such as access control, intruder, HR and fire. eFusion system is renowned as presenting a seamless opportunity to integrate to third party systems" Integration with third party systems Martin Woodhouse, Traka Head of Asia Pacific, Middle East, India and Africa (APACMEA), “Maxxess is one of the foremost global innovators within the security industry, its eFusion system is renowned as presenting a seamless opportunity to integrate to third party systems. Now together with Traka, we can deliver a significant futureproof technology that paves the way for users to benefit from one all-encompassing building control system.” “The power of this new integration brings together Traka’s intelligent key and equipment management systems with eFusion’s flexible cloud architecture, developing a solution that will deliver exciting advances in security and operational efficiency.” “It will not only benefit major new build projects, but also open new opportunities for existing users of eFusion and Traka. We look forward to building on this exciting partnership with Maxxess, which we jointly believe continues to deliver real benefits to our valued customers.” Audit capabilities across key cabinets and lockers As with all Traka solutions, the integration with Maxxess’ eFusion presents audit capabilities across its key cabinets and lockers, and enables instant traceability and reporting. Other important features include fault logging, curfews and multiple authorizations, which provide tangible returns on investment by improving operational efficiency, increasing productivity and minimizing costly down time. Integration with eFusion opens the way for more powerful joint opportunities" Lee Copland, Managing Director, Maxxess EMEA adds, “With Traka solutions globally deployed in many market sectors such as critical infrastructure, retail, logistics, hospitality and corporate environments - and increasingly integrated with many third-party systems - this integration with eFusion opens the way for more powerful joint opportunities to be developed.” “There are huge benefits to be gained from integrating Traka’s capability with wider functions and operations, including building management systems, security, fire and the many application-specific systems used by our customers in different sectors.” To see Traka’s integration with Maxxess eFusion in action, one can visit Traka in hall 2, stand G20 at Intersec Dubai, taking place at Dubai’s International Convention and Exhibition Centre from 19 - 21 January 2020.
Steel fencing manufacturer Zaun Ltd has appointed Mat White from Highway Care Security Solutions. Zaun boasts a long-standing working relationship with White extending back over many years. For the past five years, he has been at Highway Care, initially as project manager on security and major highways contracts, and more recently as commercial manager and director for H2S2, a joint venture business between Highway Care and Hill & Smith business Hardstaff Barriers. White said, “I’m really excited to be joining the Zaun team and can’t wait to get my teeth stuck into my new role, while strengthening long term customer relationships and opening new doors to help create a sustainable future for the business. Zaun is picking up momentum thanks to the high-quality products it manufactures, and the dedicated and enthusiastic team that represent the business.” White project managed the design, program and deployment of security measures utilising the National Barrier Asset (NBA) Deployment of security measures Prior to Highway Care, White spent 12 years at Hardstaff, starting out as a plant operator and quickly progressing through the ranks to site supervisor and then operations manager overseeing highways and security projects. As the UK terrorist threat increased, he project managed the design, program and deployment of security measures utilizing the National Barrier Asset (NBA) for high-profile events including the Nuclear Security Summit in Holland, Champions League Final, G8 and NATO conferences. High security environment Zaun sales and marketing director Chris Plimley said, “Mat brings a wealth of experience to Zaun in the high security environment, having previously worked alongside us on various high profile critical projects over the years. His product and design experience is exceptional, as is his ability to communicate at all levels from the teams on the ground to the end client means, building confidence that the project gets over the line. I’m delighted to welcome Mat into the team.” White joins four other recent recruits at Zaun. Andy Holloway has joined as internal sales manager, alongside sales estimator father and son Dave and Tommy Calvin together with design and production engineer Shane Rowton. Plimley concluded, “These appointments put the Zaun sales team on a stronger footing than ever and are key to driving forward our plans for continued growth coupled with ever improved customer service.”
RSA, a global cybersecurity provider of delivering Business-Driven Security solutions to help organizations manage digital risk, will extend its enterprize offering of modern authentication and identity assurance through a strategic partnership and joint solution with Yubico. The solution, YubiKey for RSA SecurID® Access, combines a FIDO2-enabled hardware device by Yubico with the benefits of enterprize-grade security, risk-based authentication and simplified credential lifecycle management delivered by RSA SecurID Access. YubiKey for RSA SecurID Access In today’s dynamic workforce, users expect a frictionless experience, regardless of where they are or what applications they are accessing. At the same time, organizations want to reduce the risk of security breaches, secure critical assets and minimise the costs associated with credential lifecycle management. Stolen identity is a critical security issue, and often the weakest link in security postures. In fact, 80 percent of breaches involve compromised and weak credentials, and last year security breaches cost companies an average of $3.86 million per breach. “Our partnership with RSA demonstrates a shared commitment to protect millions of users from security breaches,” said Jerrod Chong, Chief Solutions Officer, Yubico. “This collaborative effort combines RSA’s long-standing expertise in identity and access management, with Yubico’s proven leadership in standards and innovation, to bring forward a unified FIDO-based hardware authentication solution for enterprizes, their partners and their customers.” Leadership in authentication and identity assurance YubiKey complements the existing range of authentication methods of RSA SecurID AccessAs organizations continue to pursue digital transformation initiatives, identity management has become increasingly complex. Continuing leadership in authentication and identity assurance, the strategic partnership will add to the broad range of authentication methods offered in the RSA SecurID Access Suite. RSA and Yubico will address a variety of workforce use cases with a simple login experience enabled by the YubiKey for RSA SecurID Access and backed by the enterprize-grade security of RSA SecurID Access. The YubiKey complements the existing range of authentication methods of RSA SecurID Access including push notification, one-time password, SMS and biometrics to enable the broadest support for diverse user populations and use cases. FIDO authentication is uniquely suited for use cases like passwordless logon to PCs and laptops and mobile-restricted environments (e.g., call centers). The joint solution will also provide identity insights, threat intelligence, and business context for user access, devices, applications and behavior to provide businesses with the confidence that users are who they say they are. “With ongoing support for FIDO, RSA continues to deliver modern authentication solutions and identity assurance to help enterprizes meet business needs, provide a range of authentication options for users and protect their most valuable assets,” said Jim Ducharme, VP of Identity and Fraud & Risk Intelligence Products, RSA. “Now, we’re enabling our customers to combine the robust, enterprize-grade identity assurance of RSA SecurID Access with YubiKey hardware devices, for secure and convenient authentication. The strategic partnership extends our support for FIDO in RSA SecurID Access, allowing integration with applications from ground to cloud to address the evolving threats and challenges in today’s dynamic workforce.” RSA SecurID Access bridges islands of identity RSA SecurID Access provides a unified platform for secure enrolment Today, RSA SecurID Access provides the backend software and services required for a full range of authentication options like the YubiKey for RSA SecurID Access to be successfully deployed, managed and used across an enterprize environment. RSA SecurID Access bridges islands of identity, and with one of the strongest partner ecosystems in the industry (RSA Ready), RSA SecurID Access provides a unified platform for secure enrolment, access control, policy enforcement and lifecycle management across all of an enterprize’s applications from data center, endpoint and network perimeter to the cloud. For customers, this enables features like secure (multi-factor) enrolment, self-service, emergency access, and a single FIDO registration across all enterprize applications. It also provides broader compatibility and a consistent user experience for YubiKeys within the enterprize. RSA is a longstanding member of the FIDO Alliance as well as a member of the Board of Directors. As a market leader in multi-factor authentication, RSA is committed to supporting the new FIDO2 standard and providing best practices for FIDO deployment in the enterprize with RSA SecurID Access.
It’s not just a new year, it’s a new decade. And somehow this makes it feel bigger. Almost like we’re moving faster or reaching farther. Technology is certainly advancing at an unprecedented pace. While there’s a lot to talk about, there are three big security trends that we think will continue to have a huge impact in the year to come. 1. What is artificial intelligence and is it going to take over? We’ve seen countless versions of artificial intelligence (AI) in pop culture—think of Sonny in the 2004 film I, Robot or Rachael in Blade Runner—so we feel we know the technology. And, based on this, we believe our anxieties around it are warranted. But, the truth is that the science to produce even far less sophisticated versions of these characters just doesn’t exist. AI today Computers use data to help improve performance without being explicitly programmed Today’s AI science is focused largely on machine learning. With machine learning, computers use data to help improve performance without being explicitly programmed. This means that, through the use of algorithms and training, a computer can be programmed to determine which features it should use in the identification process to efficiently produce the most accurate output. Over time and based on a trainer’s feedback, for example, a computer can determine that using color rather than shape to identify a flower is more efficient because the results are more accurate. Machine learning in the physical security industry In the security sector, we’re seeing good results with automatic license plate recognition (ALPR) systems that employ machine learning. Today’s ALPR cameras and systems are better at recognizing license plates from different countries, states, or provinces because they’re more efficient at identifying an ever-expanding number of inputs. We don’t need to worry that AI will be running our lives So, we don’t need to worry that AI will be running our lives. And, in fact, we should be relieved that machine learning can be used to identify scofflaw plates as this will help keep our roads and spaces safer. 2. Can we move beyond the single, secured door? With increased globalization and the rise of multinational companies, organizations everywhere are facing new challenges around visitor, and employee access management. Protecting your environment is no longer as easy as securing a single door. As the nature of work becomes more complex, organizations are going to have to take a different approach for managing the flow of people through their facilities. Organizations are going to have to take a different approach for managing the flow of people through their facilities The challenges of traditional access control We’ve seen that relying exclusively on a static access control system can increase workload and inefficiencies. With this approach, granting and revoking temporary access and provisioning employees is a labor-intensive process. It requires hands-on participation from security operators and front office staff. There is no guarantee that corporate or regulatory policies are being followed as well as little-to-no traceability. And, ultimately, the process is, by its very nature, prone to human error. Large conglomerates have been meeting these challenges by developing tailor-made solutions based on physical identity management. These systems are costly and require 3rd party support. Smaller organizations simply could not afford the time or resources necessary to implement them. Heading into 2020, we’re seeing an increase in out-of-the-box solutions that will allow organizations of all sizes to move to cloud-based identity management systems. How Physical Identity and Access Management (PIAM) systems can help More affordable Physical Identity and Access Management (PIAM) solutions will help organizations secure their systems and facilities by effectively managing access requests based on an individual’s identity and an organization’s security policies. They can ensure that only those individuals who have the right to access a secured area can do so by managing and automating the process. In effect, by extending an access control system with a PIAM, organizations of any size will be able to reduce workloads, fully implement corporate policies, and better protect their spaces. 3. Should we be nervous about facial recognition? We shouldn’t be surprised by the public’s fear of facial recognition. The idea that private citizens can be identified and tracked in public is the stuff of political espionage and sci-fi thrillers. But, beyond the fictional examples, we’ve also seen cases where facial recognition gets it wrong. Incorrectly identifying an innocent man for a robbery twice or having difficulty distinguishing members of the same race are just some of the real-world reasons people don’t trust facial recognition. How facial recognition can increase security Facial recognition technology can play a huge role in helping keep people, assets, and spaces safe. It can monitor visitors to improve safety and efficiency, assist security personnel by helping to reduce response times, and aid in the investigation of incidents. Facial recognition technology can play a huge role in helping keep people, assets, and spaces safe In the coming year, we’re going to see a greater focus on developing solutions that use a privacy-by-design approach. For video surveillance applications, this will include the ability to automatically mask—through blurring or pixelation—persons in live and stored video feeds. The system itself will ensure that only authorized personnel can access un-pixelated or blurred images and only in cases that warrant it. Anonymization Using this approach will help reduce concerns and increase protection, which will lead to greater accuracy and trust. In parallel, technology providers must continue to work with regulating bodies to ensure that the policies around implementing and using any surveillance technology, especially facial recognition, align with our values. With all these trends, we’re seeing the relationship between people and technology evolving. When we focus on improving the lives of people in our communities, we can harness the power in these advancements and make a real difference.
Entrance control and access control - of the physical kind - are common terms in the security industry which are often used interchangeably, but should they be? Having worked both sides of the fence, with previous roles at TDSi and HID and now the Major Accounts and Marketing Manager at Integrated Design Limited, Tony Smith highlights the subtle but important differences between these two terms and the systems they refer to, outlining how they should work together to achieve optimal security. Access control is a system which provides discriminating authentication Access control provides a discriminating authentication process and comprises the software or hardware that defines the criteria for acceptance or denial Used to describe a system which performs identification of users and authentication of their credentials (deciding whether or not the bearer of those credentials is permitted admission) access control is an incredibly broad term. Access control provides a discriminating authentication process and comprises the software or hardware that defines the criteria for acceptance or denial of an individual to a restricted area. Entrance control – such as security turnstiles - takes the output of that validation and has the capability to see whether that criteria is being adhered to, either granting or denying access as appropriate. Entrance control is the hardware responsible for keeping people honest If access control verifies authorized personnel using their credentials – their face, fingerprints, PIN number, fob, key card etc – and decides whether or not they are permitted access, entrance control is the hardware which enforces that decision by making users present their credentials in the correct way, either opening to allow pedestrian access or remaining closed to bar entry and potentially raising an alarm. For example, a card reader acts as an access control device, recognizing the card holder as having the correct permissions and saying ‘yes, this person can pass’. But, it’s the entrance control system – a turnstile, for example – which actually physically allows or denies access. Physical access and video surveillance Some entrance control systems don’t feature a physical barrier, however. Fastlane Optical turnstiles will not physically stop an unauthorized person from passing through, and instead alarm when someone fails to present valid credentials, alerting security staff that a breach has occurred. These kinds of turnstiles are suited to environments which just need to delineate between the public and secure side of an entrance, with less need to physically prevent unauthorized users from entering. State of the art access control integrations have been installed for award-winning complex, The Bower It’s also possible to capture video footage of any incidents, allowing security personnel to identify users failing to abide by the access control system’s rules, using It’s also possible to capture video footage of incidents, allowing security personnel to identify users failing to abide by access control system rules the footage to decide on the level of response required. The breach could have been the result of a member of staff being in a hurry and failing to show their card before passing through, in which case they can be reminded about the security protocol. Or, it could be an unidentified person who needs to be escorted from the premises. Entrance control and access control working together For optimum security, access control and entrance control should work together, with the entrance control system enhancing the use of the access control system, making it more efficient and better value for money. The two can’t effectively operate without each other. Security turnstiles, for example, require something to tell them that someone is about to enter – the access control system does this – and, the access control system needs a method of stopping people when they don’t badge in correctly. The two systems are complementary.
On November 2019 in Stockton, California, surveillance footage found that vandals shot out glass windows and doors in many places in a small business complex (FOX40). The intruders broke in only to leave with nothing, proving their intent was solely to vandalize the property. Meanwhile, it was reported that a trio of ATM thieves struck around 9 times across many different locations inside Brooklyn and Queens within just over a month in fall 2019 (ATM Marketplace). On average, the cost of vandalism to SMB is around $3,370 per incident (US Small Business Administration), including a staggering 692 vehicle vandalism claims per day. Likewise, the average cost of theft to SMB is about $300 per shoplifting incident and $1,500 per employee theft incident, which accounts for 38% and 34.5% of all theft instances, respectively (National Retail Security Survey). High-performance artificial intelligent systems can automate the monitoring tasks Vandalism and theft have proven time and time again to be inconvenient and deconstructively harmful towards SMB. However, these financial burdens can be prevented with the use of the right security system. AI-based security systems with Deep Learning contain many features that many SMB owners find advantageous in their pursuit to stop unwarranted and unwanted money loss. Intrusion and loitering detection The first of many features that can help with vandalism and theft prevention is Intrusion Detection. High-performance artificial intelligent systems can automate the monitoring tasks for high-risk sites to provide a high level of security and security personnel monitoring efficiency. Traditional intrusion detection systems detect objects based on size and location, but they do not recognize the type of objects. Now, Intrusion Detection (Perimeter Protection) systems with cutting-edge, built-in AI algorithms to recognize a plethora of different object types, can distinguish objects of interest, thus significantly decreases the false-positive intrusion rate. The more advanced AI-based systems, like those we offered at IronYun, enable the users to draw ROIs based on break-in points, areas of high-valuables, and any other preference to where alerts may be beneficial. Similarly, AI Loitering Detection can be used to receive alerts on suspicious activity outside any given store. The loitering time and region of interest are customizable in particular systems, which allows for a range of detection options. Advanced loitering detection software as such can detect and trigger real-time alerts for both people loitering and/or vehicles that are illegally parked in certain areas of interest. A benefit, which only certain advanced systems contain, is the ability to send trigger actions to 3rd-party systems in reaction to receiving an alert of loitering and/or intrusion detection. These trigger actions can be set to contact authorities immediately and/or trigger a scare tactic alarm or announcement to intruder/loiterer. Certain Face Recognition and License Plate Recognition software can record individual people/vehicles Face and license plate recognition In addition to the activity detection solutions, certain Face Recognition and License Plate Recognition software can record individual people/vehicles and use pre-configured lists to identify particular faces or plates that may be of interest, such as those in watchlists. These systems can also enable the users to upload images of faces not in the lists and search for them in the camera recording. For instance, if a person is detected several times loitering outside a store, one may save one of the detection photos into the watchlist, and set up an alert when said face is recognized again outside the building in the future. The alerts will help to deter and prevent vandalism or theft, and notify the authorities to the scene before the troublemaker completes the act. The main attributes of high-performance Face Recognition systems which maximize assistance with vandalism and theft management include: Face match rate > 90% with good camera angles and lighting. Processing multiple streams and multiple faces per image. Live face extraction and matching to databases of thousands of faces within 3 seconds. State-of-the-art AI security software with Deep Learning allows the user to no longer need to install special LPR cameras If the watchlist individual is wearing a mask or their face is not in view of the camera, their license plate may be a good indicator. If a particular car is detected several times loitering in the parking lot or street outside a store, the user can set the alerts for such car to get notified in the future. With an AI solution like this, common street cameras should be equipped with LPR capabilities. So, state-of-the-art AI security software with Deep Learning allows the user to no longer need to install special LPR cameras. high-performance alert mechanisms A high-performance AI solution, in addition to having high accuracy, should be able to: Easily integrate with 3rd-party systems Work well with all ONVIF IP cameras including infrared and thermal ones (for Intrusion detection) Analyzes video streams in real time and trigger alerts within a few seconds Send alerts to multiple VMSs, connect with signaling devices such as loud speakers or flashing lights Send email notifications to security staff and police departments Send notification on mobile device using AI NVR mobile app Maintains a record of all alerts to provide evidence of intrusion and loitering instances for police and insurance agencies. To assist in theft and vandalism prevention, AI-based security systems with deep learning will do all of the tedious work for you. Their low cost and high performance also make them the most accessible security solutions in the market with large return on investment. Stopping crimes is a difficult, ongoing challenge, but with the right AI software, business vendors and police departments can do so with more ease.
Facial recognition continues to be a political football and a target of privacy activists in the United States. For example, San Diego has suspended its use of facial recognition scanners by law enforcement after a campaign by civil rights groups. The San Diego Tactical Identification System (TACIDS) program included a database of facial recognition scans shared by 30 local, state and federal agencies. A California law, passed in the fall, puts a three-year moratorium on law enforcement use of face recognition technology. A proposal in Congress would prohibit use of biometric recognition technology in most public and assisted housing units funded by the Department of Housing and Urban Development (HUD), thus protecting the more than two million public housing residents nationwide from being “over-surveilled.” The “No Biometric Barriers to Housing Act” is supported by the NAACP, the National Housing Law Project, National Low-Income Housing Coalition, National Action Network, Color of Change, and the Project on Government Oversight. The problems of Facial Recognition "Studies that show that facial recognition systems may misidentify many individuals including women and people of colour" A letter from seven members of Congress to HUD Secretary Ben Carson questioned the use of facial recognition in federally assisted housing because it “could be used to enable invasive, unnecessary and harmful government surveillance of…residents.” The letter cites studies that show that facial recognition systems may misidentify many individuals including women and people of color, thus “exacerbating vulnerabilities that marginalized groups already face in life.” In June, Somerville, Mass., became the second U.S. city to ban the use of facial recognition technology in public spaces. The first was San Francisco. A coalition of organizations and trade associations has issued a letter to Congress outlining concerns with “blanket prohibitions” or moratoriums on facial recognition technology and listing beneficial uses for public safety, national security and fighting fraud. The Security Industry Association (SIA) is part of the coalition, the Information Technology and Innovation Foundation. A letter from seven members of Congress to HUD Secretary Ben Carson questioned the use of facial recognition in federally assisted housing Facial recognition technology has benefited Americans in many ways, such as helping to thwart identity thieves" The letter says: “While polls consistently show that Americans trust law enforcement to use facial recognition technology responsibly, some groups have called for lawmakers to enact bans on [the] technology. While we agree that it is important to have effective oversight and accountability of these tools to uphold and protect civil liberties, we disagree that a ban is the best option.” Development and guidance As alternatives to outright bans, the letter proposes expanded testing and performance standards, develop of best practices and guidance for law enforcement, and additional training for different uses of the technology. “Facial recognition technology has benefited Americans in many ways, such as helping to fight human trafficking, thwart identity thieves and improve passenger facilitation at airports and enhance aviation security,” says Don Erickson, CEO of SIA. “SIA believes this advanced technology should be used in a safe, accurate and effective way, and look forward to working with Congress to help the U.S. set the example on how to ethically and responsibly govern this technology.” SIA has produced a document called “Face Facts: Dispelling Common Myths Associated with Facial Recognition Technology.”
Security’s intersection with consumer electronics is on view at CES 2020, the world’s largest technology event, Jan. 7-10 in Las Vegas. The giant show features more than 170,000 attendees, 4,500 exhibitors and 1,100 industry thought-leaders featured on the CES stage. A range of technologies will be on display, from artificial intelligence (AI) to 5G, vehicle technology to AR/VR (augmented and virtual reality), robotics to home automation. Security plays a prominent role, too.The impact of this event for the smart home could be about delivering home analytics and enhancing privacy" Smart home market on the forefront The smart home market is a major focus. “For the smart home market at CES this year, we expect to see numerous announcements regarding home awareness,” says Blake Kozak, Senior Principal Analyst at IHS Markit. “This will include brands offering up additional analytics for consumer security cameras with a focus on edge-based solutions.” “The impact of this [event] for the smart home could be about delivering home analytics and enhancing privacy through cloudless architectures and new electronic door lock approaches,” he adds. An example of cloud analytics is the Resideo Home app, introduced in December, which will make whole-home monitoring possible for four critical networks of the home – water, air, energy and security. Resideo promises a “simplified and integrated smart home experience.” Video is also prominent at the show. “For cameras, we can expect to see more cameras focused on the outdoor space and possibly new form factors for video doorbells,” says Kozak. Familiar security industry brands exhibiting at CES 2020 include ADT, Ring, August Home and Yale (both part of ASSA ABLOY), Bosch and Alarm.com. Focus on Cybersecurity In 2020, companies will continue to focus on solutions for protecting consumer data" Cybersecurity is an aspect of many of the devices on display at CES. “Device security and data privacy play a key role in the adoption of connected devices,” says Elizabeth Parks, President, Parks Associates. “Consumer security concerns for smart home products will continue to be a barrier to adoption in the U.S. and Europe, and these concerns can actually intensify with device adoption-71% of U.S. smart home households are concerned about cybersecurity. In 2020, companies will continue to focus on solutions for protecting consumer data. One big area of interest is protection on the network router, providing whole home solutions, which are very appealing to consumers.” “At CES we will see the traditional players introducing new DIY (do-it-yourself) products, as well as new players announcing new product features, services, and partnerships,” Parks adds. Smart access control Smart locks will be among the security products at CES 2020. For example, PassiveBolt, a lock company, will show the Shepherd Lock, a touch-enabled smart lock with enhanced security through sensors and AI. The add-on lock converts existing locksets into touch-activated devices. Another lock manufacturer is Kwikset, whose door locks and door hardware include Wi-Fi-enabled smart locks, Bluetooth-enabled smart locks, keyless and keyway-less locks and connected home technology. Video doorbells, including industry-innovator Ring, have been a hit in the consumer market. At CES, Ring will expand the mission to make neighborhoods safer by creating a “Ring of Security” around homes and communities with a suite of home security products and services. The “Neighbors by Ring” app enables affordable, complete, proactive home and neighborhood security. Homeguard offers a range of affordable CCTV solutions for home and small business DIY CCTV demonstrations DIY security systems are another market. Homeguard is a leading DIY consumer brand offering a range of affordable CCTV solutions for home and small business, including wired and wireless CCTV kits, smart cameras, home alarm systems and wire-free HD CCTV kits. Swann Communications is also at the forefront of surveillance and monitoring with new products developments including wire-free HD cameras and doorbells, professional CCTV video surveillance systems, and 1080p full HD systems with “True Detect” heat and motion sensing. AVTECH, and subsidiary YesGo Tech, will demonstrate a compact Wi-Fi home security set, a series of special cameras with face recognition, thermal detection and license plate recognition, customized central management software and a university ID tag that is compatible with access control, OEM and ODM opportunities. Security and automation solutions D-Link’s home networking, security and automation solutions will help consumers connect, view, share, entertain, work and play. SECO-LARM, manufacturer of a Room Occupancy Monitor that shows whether a room is in use, has a line of keypads and proximity readers with built-in Bluetooth for convenient access. Another smart home security solutions provider, Climax Technology, integrates wireless security, home automation, energy management, home emergency monitoring and live visual monitoring. Personal safety mobile application Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens" WaryMe designs and develops a personal safety mobile application to improve a user’s security in public places, schools, transports and companies by addressing major risks such as terrorism attacks, intrusion, fire and even industrial accidents. An all-in-one mobile application integrates alerting, crisis management and mass notification features. “Market players are looking to expand beyond established smart home devices like smart thermostats and networked cameras to products like smart water leak detectors, smart pet feeders, and smart air purifiers,” says Elizabeth Parks. “Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens. This trend is part of a broader security marketing effort to extend the perimeter of home security beyond traditional home access points.” “Familiarity with smart home devices lags behind familiarity with smart entertainment products; it even lags that of smart speakers, which are quite new in the market,” adds Parks. “In 2020, we will see players working to advance the visibility and marketing around device integration, and specifically focus on use case scenarios around safety, security, and convenience, which have always been the primary drivers of adoption of these types of products.”
Across the security industry, power supplies are too often an afterthought and the first item in an access control system to be value-engineered. However, when the power supply fails on a high-end access control device, the system becomes a very expensive paperweight. Fortunately, there are now power supply units available that can enhance system reliability by providing remote diagnostics and real-time reporting and analytics. There is also a mistaken perception that all power supplies are the same, says David Corbin, Director of ASSA ABLOY’S Power Management Strategic Business Unit. Access control and security applications Power supplies today are more important than ever for access control and security applications The fact is, a properly designed unit for today’s market must have a wide input range, a myriad of features, interface to network, have adequate transient protection, good surge capability and a demonstrated quality level for mission critical reliability, he says. “Power supplies today are more important than ever for access control and security applications,” says Corbin. “From heavy snowstorms in the Midwest and East Coast to the two million Californians that experienced unprecedented power outages, extreme weather conditions have created chaos for millions over the past few months. These events have resulted in students being locked out of schools, hospitals darkening and electronic keypads or card readers shutting down. With events like these on the rise, and an increased reliance on the technology we use to get in and out of the spaces we occupy, power supplies are critical for keeping systems up and running and people safe and secure.” ASSA ABLOY's LifeSafety Power’s FPO Intelligent Power Supplies and Helix Redundant Power Systems Installing right power supplies ASSA ABLOY has a range of products within the power supplies category, including LifeSafety Power’s FPO Intelligent Power Supplies and Helix Redundant Power Systems. ASSA ABLOY’s acquisition of LifeSafety Power in September expanded the company’s offering of smart integrated access control power solutions for OEMs, integrators and end-users. Other ASSA ABLOY power supply products include Securitron AQ Series Switching Power Supplies, and eco-friendly, linear, plug-in and solar power supplies, as well as Power over Ethernet (PoE). Access control is crucial to security and life safety, says Corbin. And without power, any protective system is useless. When the right power supplies are installed correctly, the system will have built-in backup power that will be triggered during an outage. Dependable power supplies, with regularly replaced and appropriately sized backup batteries, are critical to keeping occupants safe in an emergency event. Other ASSA ABLOY power supply products include Securitron AQ Series Switching Power Supplies Periodic testing of the battery When it comes to extreme weather conditions, the result of a power outage can lead to hazardous situations for employees, patients, residents and students, he says. Buildings that require power to gain access can leave people stranded outside or locked inside. “When access controls are disabled, intruders can easily enter buildings without notice, affording the opportunity for interruptions to power distribution, water supplies and other necessary public utilities,” says Corbin. Preparation for the next big power outage should include the sizing of power supplies to the system requirement with a reasonable safety factor for foreseeable system expansion and a battery set that is sized for operating the system for a period of time greater than the planned requirement, he says. Using a ‘smart’ power supply provides early warning of an impending failure; and consistent, periodic testing of the battery set keeps the system in peak operating condition. Predictive maintenance of access control Predictive analytics and data harvesting can help with predictive maintenance of access control Redundancy ensures that power remains available in the event of a failure, regardless of whether it is a blackout situation or a failure of the power supply itself, says Corbin. “In critical power installations where redundancy is vital, the system must have a properly sized and maintained backup battery,” says Corbin. “Additionally, further redundancy can be achieved via products like our Helix systems that provide for seamless switching between two different power supplies in the event of an electrical failure of one of the power supplies.” Corbin also notes there is a growing want and need for more data and analytics in the access control field. End users increasingly expect access control systems to be able to integrate with building information systems. Predictive analytics and data harvesting can help with predictive maintenance of access control and building systems. For example, intelligent power supplies can identify problems before they happen – such as performing periodic, automated battery tests and then notifying a central monitoring location and/or a facility manager of a battery that needs replacement. Lock operation can also be monitored on a real-time basis for failure or impending failure of a secured door opening, he says.
A total overhaul of care and safeguarding measures at Southern Health NHS Foundation Trust’s mental healthcare facilities was required following historic failures, including preventable deaths in 2012 and 2013. A root-and-branch reform program was put in place to improve care, ensure transparency and cut risks. A comprehensive video surveillance solution was sought to underpin these efforts. The first phase project required complete video capture and recording at the Ravenswood House facility for children and adolescents, with further premises to follow in subsequent phases. Affordable Surveillance System The surveillance system not only needed to cover all areas of the site but also needed to be affordable, secure against cyber-attacksSouthern Health had a critical need for continuous video evidence capture in all areas at Ravenswood House, in all lighting conditions, without blind-spots. The primary objective was to use the recordings of interactions with patients to improve standards of care, with clinical staff reviewing how incidents are handled, and protecting staff in the event of accusations of mistreatment. Because vulnerable young people are being cared for, any allegation of mistreatment requires that the staff involved are removed from front-line care duties pending investigations, therefore the ability to find and present video evidence quickly is vital. The surveillance system not only needed to cover all areas of the site but also needed to be affordable, secure against cyber-attacks in compliance with NHS requirements, quick to install – as the hospital had to remain in constant use – and easy for clinical staff to use as well as security specialists. Installation Of 12MP Super Fisheye Cameras The 12MP Super Fisheyes benefit from IDIS’s Smart Failover protection, which ensures continued recording even during network instability or drop-outHigh specification IDIS video technology was identified as the best for the project following a detailed on-site comparison which demonstrated its superior picture quality and ease-of-use. Specialist integrator ISD Tech was brought in to install more than a hundred IDIS 12MP Super Fisheye cameras. These units allow affordable, comprehensive area coverage, typically doing the equivalent job of three or four PTZ cameras. The result is lower installation fees, a reduced maintenance burden and affordable operation, recording the full scene without the need for an operator 24/7. The 12MP Super Fisheyes also benefit from IDIS’s Smart Failover protection, which ensures continued recording even during network instability or drop-out. And IDIS’s Korean-made technology uses proprietary protocols (not off-the-shelf) that makes it fully network-secure, allowing it to be linked to local LANs without the risk of system hacking, which is a key consideration for any IP surveillance solution. Easier And Less Costly Installation The impact on staff is huge when they can’t work in the wards, so this speeded-up process is really valuable"The IDIS video solution was used to quickly and easily replace a previously-installed IP video system which comprised a mix of equipment from different manufacturers, and in comparison, it is easier and less costly to install, maintain and operate. “This will really assist us with evidence gathering and any criminal process. We can now look at the footage ourselves and quickly determine what happened. And we can email video links to the police and local authority designated officers. The impact on staff is huge when they can’t work in the wards, so this speeded-up process is really valuable,” said Tracey Edwards, Head of Security Southern Health NHS Trust. Following ISD Tech’s successful completion of the Ravenswood House upgrade, 250 more facilities across Hampshire are to follow, including clinics, medium secure units and admin centers.
Like many inpatient health facilities around Europe, the Centre Psychothérapique de Nancy (CPN) in France had a persistent problem with lost physical keys. If a key went missing — lost or misplaced, by a resident or staff member — multiple cylinders in a unit would need to be replaced. The expense in terms of staff time and money was significant, and never-ending. And like many other health centers, CPN turned to Aperio wireless technology for a solution. Over 160 Aperio wireless escutcheons have been installed across the CPN premises integrated with the access control system from Delta Security Solutions, most on the doors to patients’ rooms. Now, everyone the ability to circulate freely without needing to carry a cumbersome key. Tracking Door Security In Real Time Because the Aperio integration at CPN is online, security staff can now keep track of all door security in real timeBecause the Aperio integration at CPN is online, security staff can now keep track of all door security in real time — which was not possible with the old mechanical master-key system. If a resident loses their credential, facilities staff simply cancel it instantly and reissue another, ensuring security at the site remains intact. Some dorm-style rooms at CPN have multiple beds; in these, Aperio escutcheons secure cupboards for every inpatient, so their personal belongings are kept safe without physical keys or needing to remember PIN codes. The old key-operated safes have been removed, saving CPN the recurring cost of re-keying or replacing safe locks. Securing Pharmacy And Medicine Store The Aperio H100 handle packs the power and flexibility of Aperio wireless access control into one slim interior door handle“Previously when a unit key was lost, we would have to change every cylinder it opened — which for some keys would be very expensive,” says Cédric Marchal, technical services engineer at CPN. At CPN, Aperio devices also secure areas where residents are not permitted, including staff rooms, offices and sensitive zones like the pharmacy and medicine store. Alongside the escutcheons deployed at CPN, the Aperio device range includes online and offline Aperio cylinders; an online security lock; a wireless lock for bringing server racks and cabinets into the same access control system as doors; and the new Aperio H100 handle, which packs the power and flexibility of Aperio wireless access control into one slim interior door handle. Every year since 2011, CPN have budgeted for an expansion in their Aperio system. Every year, more doors at their site are covered — enhancing the safety and well-being of patients. Enabled by Aperio wireless access control technology, the upgrading process continues. Learn more about Aperio and visit: https://campaigns.assaabloyopeningsolutions.eu/aperio
It was over a century ago that Charlotte Hungerford Hospital (CHH) was founded, as a gift by industrialist Uri T. Hungerford. The vision was to create a community hospital that would serve as a beacon of hope and a place of comfort for the sick and injured. 100 years later, that same community spirit has helped CHH evolve into a vibrant, independent, affordable healthcare network that delivers a comprehensive range of healthcare programs and services for over 100,000 lives in Northwestern Connecticut. A Challenging Safety Diagnosis Avigilon has made us more efficient as we don’t have to spend much time sifting through large amounts of video” Charlotte Hungerford Hospital prides itself on supporting patient and staff safety in all hospital areas and locations. Several years ago, they found themselves with an outdated security system that lacked quality video coverage and recording capabilities. CHH struggled with reliable video playback and faced frequent system crashes. As a result, the hospital’s security operators were often unable to provide accurate evidence during forensic investigations and many liability claims and hospital incidents went unresolved. CHH needed a cost-effective, comprehensive security solution that could protect patients and staff across multiple locations while still being flexible enough to scale with the hospital’s growing needs. Avigilon AI & Analytics Technology With a desire to improve its legacy security system, CHH looked to Avigilon’s advanced artificial intelligence (AI) technology and video analytics to meet their security needs. CHH began a multi-phase upgrade that included installing over 100 Avigilon cameras with self-learning video analytics, deploying AI-based Avigilon Appearance Search™ technology and using impulse radar technology with the Avigilon Presence Detector (APD) Sensor. Avigilon Appearance Search technology – a sophisticated deep learning AI search engine – helps CHH quickly locate a specific person or vehicle of interest across all cameras both inside the hospital and care centers as well as outside parking lots. This technology provides CHH’s operators with enhanced situational awareness, enabling fast event response and helping to save time and effort during critical investigations. To protect areas of the hospital where cameras cannot be installed, CHH installed the APD sensor, a discreet impulse radar device with self-learning radar analytics that scans, learns, and continuously adapts to its environment. Avigilon Presence Detector Sensors Our Security Department’s mission at Charlotte Hungerford Hospital is the safety of our patients, visitors, and employees" Capable of detecting persons who aren’t moving or are hidden, the APD sensors help improve situational awareness for CHH staff, and are used in areas where cameras are not permitted, such as restrooms or change rooms. When integrated with Avigilon Control Center (ACC) video management software, APD sensors alert CHH operators of human presence while still maintaining privacy. Avigilon H4 cameras were used throughout the hospital to provide exceptional image quality and built-in self-learning video analytics, which provides accurate detection and notification of movement of people and vehicles. CHH also deployed HD Multisensor cameras which provide up to four camera views per camera installation, using only one camera license and network drop. This allows CHH’s staff to efficiently cover all angles in order to detect, verify, and act on potential security events across the hospital’s premises. Avigilon H4 and HD Multisensor Cameras At the core of CHH is a desire to help the community and still serve as the beacon of compassion it was founded to be 100 years ago. With these values in mind, the hospital’s mission when it comes to security is the safety of patients, visitors, and employees. Avigilon’s AI solutions have helped achieve this by moving the CHH system from legacy to advanced and providing effective monitoring around the clock while also helping to create operational efficiencies. Since deploying ACC™ software, CHH’s operators spend significantly less time reviewing recorded video, allowing them to focus on proactive event response. Working with Avigilon, Charlotte Hungerford Hospital has a roadmap for continued growth and exceptional patient safety.
Since 1967, Southside Medical Center has been providing affordable healthcare and related services to the insured, underinsured, and uninsured in downtown Atlanta. As one of the oldest and largest community health centres in Georgia, Southside Medical Center has continued to advance healthcare in the area by becoming the first Federally Qualified Health Center (FQHC) of Excellence to offer additional services beyond primary care. “We are in a new era and are moving forward with plans to have the nation’s first Federally Qualified Health Center of Excellence,” explained David M. Williams, MD, CEO at Southside Medical Center. “Having state- of-the-art technology will help get us there in an efficient and reliable manner.” In its quest to provide advanced patient care, Southside Medical Center has made security a top priority, deploying the Avigilon High Definition (HD) Surveillance System to ensure the safety of more than 30,000 patients, 30 physicians, and 240 employees. High-Performance Surveillance SystemWe can now rely on the clarity and performance of the Avigilon HD Surveillance System to capture the necessary detail" Southside Medical Center faces many serious security challenges, including physical disputes among patients and theft. “We also have armed individuals who are not necessarily gang members entering our facility on a regular basis, providing another layer of risk and concern,” explains Barlon Lundgren, JD, CHPA, and director of corporate affairs at Southside Medical Center. “With a relatively small security team, we rely on the performance and image clarity of the Avigilon HD System for around-the-clock surveillance and investigations as incidents occur.” With limited security personnel on site, Southside Medical Center needed a high-performance surveillance system to monitor the 46,230 square feet facility and three adjoining parking lots. The previous analogue-based system simply could not meet the medical centre’s needs. “The analogue system was grainy, monochrome, and couldn’t zoom to capture specific details when needed,” notes Lundgren. “With a high rate of break-ins, we can now rely on the clarity and performance of the Avigilon HD Surveillance System to capture the detail we need to identify, confirm, and ultimately, convict.” Three of the Avigilon cameras were installed specifically to capture license plates" Analog To IP Surveillance Migration Working with the security experts at Southeastern Security Professionals LLC, a provider of design, installation, and service of life safety and security systems in the Southeast Region, Southside Medical Center installed one Avigilon 16-megapixel camera in addition to several Avigilon 11 and 5-megapixel cameras on the exterior of the facility for perimeter monitoring. “Three of the Avigilon cameras were installed specifically to capture license plates,” explains Lundgren. To further boost the Avigilon HD Surveillance System, Southside Medical Center kept its existing 28 analogue cameras, which have been installed throughout the interior of the facility. Nine Avigilon analogue video encoders were used to integrate the existing analogue cameras into the new Avigilon HD Surveillance System, creating a high-performance hybrid system that facilitates the migration from analogue to digital as budget allows. Southside Medical Center also installed three Avigilon HD network video recorders (NVRs) to store up to 14 days of continuous surveillance footage and plans to add a stand-alone storage system to boost storage capacity to 30 days for greater scalability. Efficient Face And License Plate Capture With the Avigilon HD Surveillance System in place, we can find what we are looking for twice as fast" According to Lundgren, the primary goal of the Avigilon HD Surveillance System is to capture the detail required for evidence collection. “The bulk of our time is spent reviewing footage for investigative purposes,” says Lundgren. “With the Avigilon HD Surveillance System in place, we can find what we are looking for twice as fast as we could with our previous analogue-based system.” This feature was put to the test on the first day that the Avigilon HD Surveillance System was installed. Four teenagers entered the premises in a stolen vehicle and stole a second car from the parking lot. “Leveraging the zooming capabilities of the Avigilon 11- and 5-megapixel cameras, we were able to capture facial details and license plate numbers that we immediately shared with the police.” Law enforcement officials have since retrieved the stolen vehicle and the perpetrators have been charged with theft. Simplifying Remote Surveillance Using Avigilon Control Center Network Video Management Software, the security team at Southside Medical Center can easily move back and forth between live and recorded footage for evidence collection. But according to Lundgren, ease-of-use was another key selling feature of the Avigilon HD Surveillance System. “Using Avigilon Control Center software, we can easily transfer footage onto DVDs, making it very easy to share evidence with law enforcement,” comments Lundgren. “And Avigilon Control Center allows us to download images along with the player, making it easy for local law enforcement officials to view footage, a key differentiator and top reason why we chose the Avigilon system.” We can also add or import views, such as satellite images of the facility, for even greater coverage"Multiple screens enable users to seamlessly monitor several views at once, providing complete coverage for the entire facility. “We can also add or import views, such as satellite images of the facility, for even greater coverage,” notes Lundgren. Avigilon’s simple management tools have also made it easy for Lundgren to monitor and reduce the bandwidth required for remote surveillance. Central Monitoring Scalability was another key requirement for Southside Medical Center, which plans to build a 60,000 square foot facility across from the main building to accommodate the new services it will soon offer as Georgia’s first FQHC of Excellence. “Within the next two years, the Avigilon HD Surveillance System will triple in size, so we needed to deploy a surveillance system that could easily expand to meet our future needs,” says Lundgren. “We also plan to gradually integrate our satellite clinics into the Avigilon HD Surveillance System so we can monitor activities at all our facilities from a central location.” Just one Avigilon megapixel camera can deliver the same coverage of at least four analogue cameras"Seamless Integration According to Lundgren, the Avigilon HD Surveillance System was much simpler to install and integrate into the facility’s existing infrastructure than other surveillance solutions would have been. “By selecting the Avigilon HD Surveillance System, we required less additional equipment and we achieved far greater performance at the same cost,” notes Lundgren. “And because just one Avigilon megapixel camera can deliver the same coverage of at least four analogue cameras, we saved more time and money during installation.” By deploying the Avigilon HD Surveillance System, Southside Medical Center was able to achieve even further cost savings by not having to invest in the additional equipment required for pan-tilt-zoom (PTZ) functionality. “If we had deployed an analogue-based system, we would have had to invest in additional PTZ housings and motors to achieve greater coverage. With Avigilon, we get even better coverage with less hardware.” Cost-Effective Surveillance Solution By monitoring the Avigilon HD Surveillance System live, Lundgren and his team can act on a tip, monitor a situation, and call in the police to stop a potential break-in or criminal act before it happens. “Not only does this help us avert a potential crisis, it also reduces the time and cost associated with police investigations,” says Lundgren. The Avigilon HD Surveillance System is an excellent choice for any healthcare provider wanting to enhance patient and staff safety"Southside Medical Center has also saved HR-related costs by leveraging the Avigilon HD Surveillance System to monitor employee performance. “We can now confidently resolve ‘he said/she said’ conflicts between patients and staff,” explains Lundgren. Southside Medical Center also uses the surveillance footage to resolve complaints, performance improvement issues, internal theft, and confrontations between patients and on site. “We have planned and designed the system so that we can add audio monitoring in certain areas to further improve customer service if we choose,” adds Lundgren. Enhanced Healthcare Security As the chair of the Georgia chapter of the International Association for Healthcare Security and Safety (IAHSS), Barlon Lundgren plays an influential and far-reaching role in the state’s security industry. “I have hosted several healthcare providers to see the Avigilon HD Surveillance System in action and have also invited Avigilon to showcase the solution at a local IAHSS event,” concludes Lundgren. “With its exceptional image clarity, reliability, and scalability, the Avigilon HD Surveillance System is an excellent choice for any healthcare provider wanting to enhance patient and staff safety.”
Hospitals, medical centers, university training centers, clinics and other healthcare institutions are exposed to legal liability, ethical concerns, and subject to litigation and lawsuits, as well as changing regulation worldwide. Facilities have drugs and medical equipment onsite, making them a tempting target for crime. Healthcare Industry Challenges At the same time, aging populations in developed nations will drive increased demand for patient treatment. Rising populations and economic growth are naturally driving healthcare expenditures higher in developing markets. The frequency of physician, medical service provider, and hospital/clinic visits are all likely to rise considerably in the future in both developed and emerging markets. All of this drives the need for video surveillance for security and for active medical treatment activities Arecont Vision megapixel cameras are deployed by healthcare facilities of all sizes and types around the world to increase the quality and coverage of video while driving down costs of installation and ongoing operation. Arecont Vision Deployment Examples Arecont Vision IP megapixel camera technology, both single-sensor and multi-sensor products, has been proven around the world for a variety of healthcare sector needs. Entrances and exits to buildings, grounds, parking structures, car parks and facilities Office areas, emergency rooms, nursing stations, treatment centers, clinics, operating rooms, procedure rooms, morgues and patient wards Pharmacies, drug storage areas, records storage, store rooms, laundry Public areas, reception, lobbies, hallways, cafeterias, kitchens, retail areas Protection from slip-and-fall, workman’s compensation, malpractice, lawsuits and other litigation and compliance Perimeter, parking surveillance and license plate recognition Facial recognition, people counting, movement monitoring Access control and staff identification Visitor, patient and staff safety What Arecont Vision’s Healthcare Customers Say “Due to the exceptional resolution provided by Arecont Vision’s megapixel cameras, and the deployment of several panoramic cameras, we have easily expanded our coverage capabilities using fewer cameras with outstanding results." "The performance of our new surveillance systems has helped us to improve overall security. It has been a win-win situation for Virtua," said Paul M. Sarnese, System Safety Director, Virtua Health The performance of our new surveillance systems has helped us to improve overall security. It has been a win-win situation for Virtua" “Performance sold us on Arecont Vision megapixel cameras. We are using the video surveillance system to look for recorded video of suspicious persons after a description is given. We are also using it to review slip-and-fall complaints and to address issues of employee accountability," said Michael J. Matroni, Emergency Preparedness and Security Manager, Sacred Heart Health System. “The quality of Arecont Vision cameras more than satisfies our requirements for image quality. The system is working very well for us and Arecont Vision is extremely responsive to our needs.” "The International Hi-Tech Healthcare Park will be the first integrated healthcare development in Vietnam to provide a comprehensive healthcare environment employing high tech medical equipment and a professional medical staff. Our new video surveillance system is an important element of that environment," said Lai Voon Hon, General Director of Hoa Lam-Shangri-La, Vietnam.
The Savelberg nursing home has implemented smart domotics to provide elderly people affected by dementia with a wider range of movement. Depending on individual abilities, residents can move freely within three living zones. Savelberg has chosen the Conview Care solution from Leertouwer, which uses MOBOTIX cameras. Integrating Residential And Care Services Savelberg in Gouda is part of Zorgpartners Midden-Holland. Zorgpartners is a full-service organization offering diverse residential and care options for elderly people in the Central Holland region. A lot of attention is paid to integrating independent living and care provision. Conview Care is a complete care solution for organizations that wish to improve their processes with the help of technology One of the fifteen centers, Savelberg is managed by Irene Feenstra, who said: “We have been investing for years in care for elderly people affected by dementia in order to increase their quality of life. In late 2014, prior to commencing the planned renovation of two sections that house elderly people affected by dementia, we started looking for a new call-for-assistance system. "Zorgpartners Midden-Holland have been using the IQ Messenger communication platform for some time, which is one of the reasons why, after comparing several solutions, we decided on Conview Care from Leertouwer.” Conview Care is a complete care solution for organizations that wish to improve their processes with the help of technology. It stands out in the market due to its open integrability, vendor-neutral technology, and ease of management. Video And Audio Care Solution As soon as a resident ventures outside their allowed living zone, the care givers are notified through a message on their smartphone" "Here at Savelberg, the care solution includes video surveillance, sound and motion detection, and electronic wristbands", says Jasper Coppes, Care & Technology specialist at Leertouwer. "This combination automatically informs the staff if one of the residents exits the approved living zone. "High resolution Q25 MOBOTIX cameras function as smart video and audio sensors. In addition, an infrared ring developed by Gold-IP is provided thus allowing for night-time surveillance. This naturally happens with the consent of the customers or their direct family, and without saving any images." "Each residence is equipped with a smart sensor with camera which automatically sends a message once a resident gets out of bed," says Feenstra. "If the person returns to bed after going to the toilet, there is no problem and nobody needs to go and check on them. If said resident needs help, the care giver in charge notices immediately enabling them to react adequately." 24/7 Wander Detection Using the Conview Care solution, Leertouwer has created three living zones for Savelberg, allowing for 24/7 wander detection. The innermost zone consists of the floor where elderly people affected by dementia live. Within this zone, they can move with a greater feeling of freedom, as the previous boundary using air-lock doors has been removed from near the elevator. The second living zone consists of the entire building with nine floors and all shared areas, while the third zone has an additional open terrace and garden. "Since we removed all physical boundaries our dementia patients have visibly thrived," says Feenstra. "As soon as a resident ventures outside their allowed living zone, the care givers in charge are notified through a message on their smartphone. If a resident leaves the outermost zone and thus our premises, we can immediately bring him or her back.” We plan to work with Leertouwer to equip all flats with Conview Care and smart MOBOTIX cameras over the coming years." New Domotics Give More Freedom Although Feenstra prepared a business case for the new solution in late 2014, the greater freedom for all residents and the staff are more important than financial savings. "Our employees no longer need to do unnecessary night-time rounds which may disturb the sleep of residents, but can nevertheless immediately intervene if there really is a problem. Moreover, they feel that the new domotics ensures a lighter and happier atmosphere in the ward, which helps them enjoy their work more. "Approximately 40 flats over two floors have currently been equipped with a MOBOTIX Q25 camera connected to Conview Care. Until now, they have been working flawlessly. Implementing them was easier than expected and our care givers are also remarkably enthusiastic about and happy with them. They perceive it as a new way of working which increases the well-being of our residents. "Given these positive experiences, we plan to work with Leertouwer to equip all flats with Conview Care and smart MOBOTIX cameras over the coming years."
Round table discussion
The new year comes with new opportunities for the security industry, but what technologies will dominate our discussions in 2020? Topics such as artificial intelligence (AI) and HCI (hyperconverged infrastructure) became familiar in conversations during 2019, and they are likely to dominate our thoughts again in the new year. But other buzzwords are also gaining steam, such as “blockchain” and “frictionless access control.” Connectivity and the cloud will also be timely technology topics as the industry evolves. We asked this week’s Expert Panel Roundtable: What technology buzz will dominate the security industry in 2020?
“Open systems” has been a security industry buzzword for decades, although reality has sometimes diverged significantly from the ideal. The current state-of-the-art in open systems provides a multitude of benefits to increasingly complex physical security systems. We asked this week’s Expert Panel Roundtable to elaborate: What is the impact of open systems on physical security?
Delivering on customer expectations is a basic tenet of success in the physical security market. However, meeting expectations may be an elusive goal, whether because customer needs are not communicated effectively or because equipment doesn’t perform as promised. We asked this week’s Expert Panel Roundtable: what if a customer expects more than a security system can deliver?