Industrial & commercial security applications
Recently, Planet Fitness, with the help of their preferred system integrator Adirondack Direct, incorporated a video surveillance solution from Hanwha Techwin and Genetec that not only enhances security, but also improves operations. When leadership evaluated security at their 70-plus corporate run locations a few years ago, they chose to incorporate a video surveillance solution that would address security needs and would be advanced enough to help with management and operations. Each of...
Protecting assets and people has always been a top priority for Kirkland’s, a global home décor retailer. With over 400 stores in 37 states, Kirkland’s is a go-to spot for a broad selection of distinctive merchandise: art, mirrors, candles, lamps, frames, accent rugs, furniture and more. When they evaluated their security solutions in 2016, they determined they needed to upgrade the analog video surveillance systems in use at their existing locations and plan for new stores....
PINs protect, just ask your credit card company. How many rooms at your office shouldn’t offer an open access, free-for-all? Probably quite a few. But expecting everyone to keep them locked, and the key-carrying and-tracking that entails, is unrealistic. This is when you need Code Handle. Access control system This simple, secure, easy-to-fit handle works with your current door lock. There is no need for you to change the door lock mechanism; just replace the existing handle to add PIN s...
The experience of high-quality, high-performance automotive engineering and the sleek lines and signature beauty of luxury auto brands like Porsche, BMW, Mercedes, and more are investments worth protecting. When damage to these vehicles occurs and body work is required, only the work of attentive, highly trained, and craftsman technicians owners can trust, will do. Phoenix-area Autobahn Collision serves the region’s owners of luxury European automobiles with precisely such expertise they...
Ciudad Ros Casares has become one of the most important business parks in Valencia, Spain. It is a unique commercial and residential construction, which responds to the new business and networking requirements. The intercommunication system chosen by the project managers is the MEET IP System from FERMAX, because of its high performance and integration features as well as the security offered by MEET. The system includes integrated access control in the standard panel: facial recognition (up to...
H-Farm has a strong track record supporting innovation and creativity in European start-ups. The company focuses on skills development, new approaches to education and digital transformation. Its most recent transformation project involved an access control system — for its own offices. H-Farm needed a solution to streamline access management for lots of people at a growing portfolio of sites and buildings. H-Farm experiences rapid turnover of users, both because new businesses join regul...
Motorola Solutions has agreed to acquire IndigoVision, a U.K.-based provider of end-to-end video security solutions. The boards of Motorola Solutions, its holding company and IndigoVision have reached an agreement on the terms of a recommended cash acquisition for approximately $37.2 million, representing a premium of approximately 116 percent based on the average share price over the most recent 12-month period. The acquisition will be funded by existing cash resources of Motorola Solutions and become final in May 2020. Motorola Solutions has a strong presence in the large and expanding area of video security since acquiring Avigilon in March 2018. Their product offerings include high-definition cameras, advanced video analytics, network video management hardware and software and access control solutions. IndigoVision is a developer of complete, end-to-end video security solutions from cameras to video recorders to body worn cameras to security management software. Motorola Solutions says the IndigoVision range of products, global presence and customer base are "highly complementary" to Motorola Solutions' existing presence in video security. Among the benefits is enhanced geographical reach across a wider customer base. "The access we will now have to Motorola Solutions' range of innovative technologies will create new opportunities for IndigoVision and enable us to bring an exciting proposition to the market that allows us to further deliver on our goal of delivering safety, security and business intelligence," says Pedro Vasco Simoes, Chief Executive Officer of IndigoVision. "We share IndigoVision's commitment to providing next-generation, end-to-end video security solutions that enhance safety, security and efficiency," says John Kedzierski, Senior Vice President, Video Security Solutions, Motorola Solutions.
With just days left until the planned industry trade show, Reed Exhibitions has canceled ISC West over concerns about the COVID-19 coronavirus. Here is the statement on the decision: 'We at ISC West want to express our concern for everyone impacted by the COVID-19 coronavirus. Based on our close monitoring of ongoing developments with the virus, recent reports from public health officials and extensive consultation with our partners in the global security community, ISC West, scheduled to be held March 17-20, will now occur in July at the Sands Expo Center in Las Vegas. We take pride in offering vital business opportunities to our customers, including networking, education and access to new products and technologies, and commit ourselves to making July’s ISC West 2020 event live up to high standards. Over the coming weeks, along with ISC West’s Premier Sponsor SIA - we will continue to serve the industry, creating ways to connect, collaborate and keep our world moving during this difficult period.'
With growing concerns over the COVID-19 coronavirus, Motorola Solutions and its Avigilon brand have released a statement on their decision to pull out of this year's ISC West. The trade show, one of the biggest in the security industry, hosts over 30,000 security professionals and over 1000 exhibitors each year. The company states: "After careful consideration, we have withdrawn from this year’s ISC West trade show due to the widespread impact of the coronavirus." Official sources of updates "While ISC West is one important opportunity to demonstrate the power of Motorola Solutions' video security and analytics portfolio, the safety and well-being of our employees, customers and partners is our top priority. We are grateful to the ISC West organizers for their understanding and look forward to attending and supporting future ISC West events." ISC West will occur as scheduled March 17th through 20th, 2020, says Reed Exhibitions, despite the concerns. A statement from the show organizers is as follows: "While we regret that some companies have made the decision not to take part in ISC West 2020, we are focused on making ISC West 2020 a successful, safe, and enjoyable event for all attendees and exhibitors."
ISC West will occur as scheduled March 17th through 20th, 2020, says Reed Exhibitions. Following is a statement from show organizers: We take pride in offering vital business opportunities to our customers, including networking, education and access to new products and technologies and are working diligently to ensure ISC West 2020 and our other events live up to our high standards. While we regret that some companies have made the decision not to take part in ISC West 2020, we are focused on making ISC West 2020 a successful, safe, and enjoyable event for all attendees and exhibitors. Close Monitoring Over the last few weeks, Reed Exhibitions and our partners in ISC West have been closely monitoring the COVID-19 virus and its impact on members of the global security community. We are collaborating closely with the Sands Expo Center and local public health authorities and following local, state and federal public health guidelines, including those issued by the CDC. We have additional precautionary measures in place, including enhanced cleaning and sanitization across all public areas and customer touchpoints in the show and we are constantly reviewing our health protection activities, public health messaging, hygiene and medical control measures with the aim of strengthening our COVID-19 response further in line with up to date public health advice and guidance, including that of the CDC. Health and Safety We will continue to provide updates on our website as we get closer to ISC West. The health and safety of our team members and guests is our utmost priority. Our policies and best practices are in close collaboration with our venue partner, Sands Expo Center. The Sands Emergency Management Team works closely with local officials and are taking appropriate steps to protect team members and guests as outlined by the Centers for Disease Control and Prevention (CDC) and the Southern Nevada Health District (SNHD). Sands is prepared to follow any additional protocols or guidance, as they are made available by the CDC or SNHD.
Rapiscan Systems RTT 110 is the first high-speed Computed Tomography Explosive Detection System (EDS) to be approved on TSA's Air Cargo Screening Technology List (ACSTL). This was achieved last month after a thorough testing process with the TSA and means that the RTT 110 will now undergo further field test activities which it must pass before it can be formally qualified. The RTT 110 has revolutionized the EDS market by providing exceptional performance at significantly lower cost of ownership. With its unique stationary gantry design and belt speed of 0.5m/s, the RTT 110 produces industry-leading high-resolution full volumetric 3D images at high speed, giving excellent security. Reliable and effective high-Speed screening “We are very excited to be included on the ACSTL and the only approved CT EDS on the list”, said Mal Maginnis, President, Rapiscan Systems. “Our teams have worked extremely hard to create an exceptional product which we are all proud of. The technology has been designed to the highest quality to provide reliable and effective high-speed screening with many features ideally suited for the fast parcel industry and we are really pleased that our hard work is now being recognized”. By February 2021, all cargo shipments leaving, entering or traveling within the USA must be screened by a product included on the latest TSA’s Air Cargo Screening Technology List (ACSTL). The RTT 110 is the only EDS to be approved by the TSA and to be included on the ACSTL.
Cybersecurity services and Integrated Risk Management solutions provider SureCloud has announced that it has been accredited to provide Simulated Target Attack and Response (STAR) Intelligence-Led Penetration Testing services by the not-for-profit accreditation and certification body, CREST that represents the technical information security market. CREST developed the STAR framework to deliver intelligence-led cybersecurity testing, incorporating advanced penetration testing and threat intelligence services to more accurately replicate cybersecurity threats to critical assets. To meet CREST’s stringent requirements to secure STAR service provider status, SureCloud had to demonstrate its robust methodologies and sophisticated capabilities relating to the latest vulnerabilities and cybercrime techniques, as well as meeting government and risk management requirements. We have recognized their high professional service standards and the rigorous approach" Mitigating risks President of CREST, Ian Glover said, “SureCloud has been successfully assessed against our strict criteria for the supply of Simulated Target Attack and Response (STAR) Intelligence-Led Penetration Testing services. In accrediting SureCloud, we have recognized their high professional service standards and the rigorous approach they take in helping their customers mitigate risks and safeguard against advanced cyber-attacks. We congratulate them on this excellent achievement.” SureCloud’s VP of Cybersecurity, Mike Harrison, said, “The CREST STAR accreditation is a real testament to our capabilities as a business and it’s an important industry benchmark for delivering STAR intelligence-led penetration testing services. We’re proud to be amongst only 5% of UK penetration testing vendors that have been awarded this accreditation and are therefore able to offer STAR services in line with the high standards set by CREST. The fact we can deliver this excellent service through our vulnerability management platform means further value for our clients.” This accreditation reinforces the strong performance of the SureCloud team in undertaking Red-Team simulated Cyber Attack services for their clients. Techniques used are typically a blend of penetration testing, social engineering and physical breach attempts, with the overall aim being that organizations can prevent, detect and respond to the attack as if it were real. Crucially, this gives them a realistic overview for testing crisis management procedures, and how they might need to improve. SureCloud’s Penetration Testing services have been CHECK approved since 2009 Minimizing risks of potential data breaches Given the complexity of these engagements, the standards you need to achieve a STAR accreditation are set exceptionally high, as it is imperative that the increasing number of organizations looking to undertake these engagements can understand who has the capability to deliver the highest quality service to them. SureCloud’s Penetration Testing services have been CHECK approved since 2009, and has been re-certified by the Payment Card Industry Security Standards Council (PCI SSC) as a PCI Approved Scanning Vendor (PCI ASV) for more than 10 years running. SureCloud is certified by internationally recognized ISO/ IEC 27001 for achieving operational excellence, minimizing the risks of potential data breaches. SureCloud is also certified by Cyber Essentials Plus, complying with the requirements of the scheme, which focuses on technical control themes such as firewalls, secure configuration, user access control, malware protection and patch management.
Companies are following government guidance and getting as many people as possible working from home. Some companies will have resisted home working in the past, but I’m certain that the sceptics will find that people can be productive with the right tools no matter where they are. A temporary solution will become permanent. But getting it right means managing risk. Access is king In a typical office with an on-premise data center, the IT department has complete control over network access, internal networks, data, and applications. The remote worker, on the other hand, is mobile. He or she can work from anywhere using a VPN. Until just recently this will have been from somewhere like a local coffee shop, possibly using a wireless network to access the company network and essential applications. CV-19 means that huge numbers of people are getting access to the same desktop and files, and collaborative communication toolsBut as we know, CV-19 means that huge numbers of people are getting access to the same desktop and files, applications and collaborative communication tools that they do on a regular basis from the office or on the train. Indeed, the new generation of video conferencing technologies come very close to providing an “almost there” feeling. Hackers lie in wait Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical servers. Less than a month ago, we emerged from a period of chaos. For months hackers had been exploiting a vulnerability in VPN products from Pulse Secure, Fortinet, Palo Alto Networks, and Citrix. Patches were provided by vendors, and either companies applied the patch or withdrew remote access. As a result, the problem of attacks died back. But as companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on. That’s because remote desktop protocol (RDP) has been for the most part of 2019, and continues to be, the most important attack vector for ransomware. Managing a ransomware attack on top of everything else would certainly give you sleepless nights. As companies race to get people working from home, they must ensure special care is taken to ensure the patches are done before switching VPNs on Hackers are waiting for a wrong move amongst the panic, and they will look for ways to compromise critical serversExposing new services makes them also susceptible to denial of service attacks. Such attacks create large volumes of fake traffic to saturate the available capacity of the internet connection. They can also be used to attack the intricacies of the VPN protocol. A flow as little as 1Mbps can perturbate the VPN service and knock it offline. CIOs, therefore, need to acknowledge that introducing or extending home working broadens the attack surface. So now more than ever it’s vital to adapt risk models. You can’t roll out new services with an emphasis on access and usability and not consider security. You simply won’t survive otherwise. Social engineering Aside from securing VPNs, what else should CIO and CTOs be doing to ensure security? The first thing to do is to look at employee behavior, starting with passwords. It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposed. Best practice would be to get all employees to reset their passwords as they connect remotely and force them to choose a new password that complies with strong password complexity guidelines. As we know, people have a habit of reusing their passwords for one or more online services – services that might have fallen victim to a breach. Hackers will happily It’s highly recommended that strong password hygiene or some form of multi-factor authentication (MFA) is imposedleverage these breaches because it is such easy and rich pickings. Secondly, the inherent fear of the virus makes for perfect conditions for hackers. Sadly, a lot of phishing campaigns are already luring people in with the promise of important or breaking information on COVID-19. In the UK alone, coronavirus scams cost victims over £800,000 in February 2020. A staggering number that can only go up. That’s why CIOs need to remind everyone in the company of the risks of clickbait and comment spamming - the most popular and obvious bot techniques for infiltrating a network. Notorious hacking attempts And as any security specialist will tell you, some people have no ethics and will exploit the horrendous repercussions of CV-19. In January we saw just how unscrupulous hackers are when they started leveraging public fear of the virus to spread the notorious Emotet malware. Emotet, first detected in 2014, is a banking trojan that primarily spreads through ‘malspam’ and attempts to sneak into computers to steal sensitive and private information. In addition, in early February the Maze ransomware crippled more than 230 workstations of the New Jersey Medical Diagnostics Lab and when they refused to pay, the vicious attackers leaked 9.5GB or research data in an attempt to force negotiations. And in March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHO and healthcare organizations in general since the pandemic broke. We’ll see lots more opportunist attacks like this in the coming months. More speed less haste In March, an elite hacking group tried to breach the World Health Organization (WHO). It was just one of the many attempts on WHOFinally, we also have bots to contend with. We’ve yet to see reports of fake news content generated by machines, but we know there’s a high probability it will happen. Spambots are already creating pharmaceutical spam campaigns thriving on the buying behavior of people in times of fear from infection. Using comment spamming – where comments are tactically placed in the comments following an update or news story - the bots take advantage of the popularity of the Google search term ‘Coronavirus’ to increase the visibility and ranking of sites and products in search results. There is clearly much for CIOs to think about, but it is possible to secure a network by applying some well thought through tactics. I believe it comes down to having a ‘more speed, less haste’ approach to rolling out, scaling up and integrating technologies for home working, but above all, it should be mixed with an employee education program. As in reality, great technology and a coherent security strategy will never work if it is undermined by the poor practices
Morphean’s CEO, Rodrigue Zbinden, explores the benefits of hosted video surveillance and access control, and what the growing interest from the IT community might mean for the physical security sector. Digital transformation continues to have an impact on every industry. In the physical security sphere, traditional CCTV and access control systems that once sat outside the connected world, are being replaced by their intelligent, cloud-enabled equivalents. The tired stand-alone legacy solutions of the past are increasingly being overhauled in favour of the smarter, customizable and scalable digital versions of these technologies. The question then is this: does this represent a new horizon for the physical security industry, or is it an existential threat in the form of a land-grab from the IT sector? Digital transformation continues to have an impact on every industry As the tectonic plates, as represented by the physical security and IT industries, continue to converge, it is clear that the underlying responsibility for physical security systems will be questioned. Conscious of the rapidly growing adoption of IoT devices, such as a surveillance camera, and their connection to IT networks and hosted data centres, Morphean commissioned an independent survey into the attitudes and behaviors of 1000 IT decision makers across the UK and Europe. We wanted to gain a better understanding of purchasing intent for evolving security provision in the 2020s. Landscape Report: Hosted Security adoption in Europe Our results revealed that as many as 84% of IT managers are currently using, or considering using, cloud-based video surveillance (VSaaS) or access control (ACaaS) systems. This points to an appreciation of the convergence of the physical and cyber security realms, and a willingness to embrace the merging of physical devices, connected through the IoT, with existing IT and cloud infrastructure. Of those considering such solutions, nearly 8 in 10 respondents said that integration with existing platforms or emerging technologies would also accelerate VSaaS and ACaaS adoption. The growing confidence in cloud seems to translate into more positive purchasing intentions around hosted security solutions with 77% of IT managers reporting that physical security is not currently optimized and one in five identifying it as a priority for 2020. Of those considering hosted security solutions, 4 in 5 (79%) anticipate introducing them to their business within a year. Our survey also revealed that 36% of IT managers identified operational performance as a priority for improvement within the next year. When we consider the many aspects of operational performance, productivity will always be a key measure, and cloud facilitates leaner decision-making, being more adaptable to the changing business landscape as required. Business application: unlocking intelligence Cloud-enabled physical security has much potential beyond security Cloud-enabled physical security has much potential beyond security. The data collected by network cameras and other physical security devices, combined with other sources of intelligence, can be used for a multitude of different purposes. For example, real-time analysis of visitor numbers, gender and age demographic in a retail store could be cross-referenced with promotional campaigns to gauge effectiveness, or used to identify insights into customer behavior patterns, such as hot and cold zones. The same platform might ‘learn’ to predict the behaviours that cause queue build-ups, and trigger alerts more readily to advise management that more till staff are needed. In the transportation industry, intelligent analytics can be used to improve operations across a small fleet of vehicles or an entire transport hub. Cameras and sensors can be integrated on board buses and trains to provide instant images and video footage to control centre personnel, while proactive intruder and loitering alarms employed at busy stations and depots, can deter suspected troublemakers before an incident occurs. People counting technology provides insights which can be used to increase or decrease security provision according to the amount of footfall, or to predict when additional turnstiles should be opened to more effectively manage queuing customers. The existential threat For the IT security professional already working with cloud systems and services, the growth in connected digital devices through the IoT is resulting in a growing appetite for physical security, such as network cameras, to enhance existing IT systems and assist business intelligence gathering. And, it is perhaps because of its digital DNA that the IT department is increasingly responsible for physical security purchasing decisions, a relationship historically managed by the fire and security professional who has been slow to adopt digital transformation practices and cloud-based business models. But we know there is an opportunity for the physical security provider because the IT manager who is well versed in computing protocols may have scant knowledge around maximising the full potential of physical security systems. The challenge is that IT will already have an existing relationship with their own IT solution providers, to whom they may naturally turn to help them with their physical security requirements. It is imperative, therefore, that the physical security provider of today becomes well versed in not only cybersecurity principles but is also able to speak the language of IT in order to successfully compete. The challenge is that IT will already have an existing relationship with their own IT solution providers Establishing partnerships One approach, given the nature of the shifting security landscape, is for IT and physical security vendors to unite in the delivery of a mutually beneficial and overarching solution. This would enable them to pull together their combined expertise to not only offer comprehensive protection of software and systems from a cybersecurity standpoint, but also take care of access control, perimeter protection, surveillance and all aspects of physical security too. For the IT manager, confident about the security of their cloud provision and committed to optimising physical security within their business, the bringing together of physical and cybersecurity solutions, provided by IT and physical security providers who speak the same language, can only be beneficial, enabling them to meet all of their security requirements. As the threat, both cyber and physical, continues to evolve, vendor partnerships and a joined up strategic approach could well prove to be the best line of defense for today’s businesses.
Artificial Intelligence. You’ve heard the words in just about every facet of our lives, just two words, and they’re quite possibly the most moving, life-changing words employed in everyday conversations. So what exactly is AI, who currently uses it and should be using it? What is AI? AI is a powerful way of collecting, qualifying and quantifying data toward a meaningful conclusion to help us reach decisions more quickly or automate processes which could be considered mundane or repetitive. AI in its previous state was known as “machine learning” or “machine processing” which has evolved into “deep learning” or, here in the present, Artificial Intelligence. AI as it applies to the security and surveillance industry provides us the ability to discover and process meaningful information more quickly than at any other time in modern history. Flashback - VCR tapes, blurred images, fast-forward, rewind and repeat. This process became digital, though continued to be very time-consuming. Today’s surveillance video management systems have automated many of these processes with features like “museum search” seeking an object removed from a camera view or “motion detection” to create alerts when objects move through a selected viewpoint. These features are often confused with AI, and are really supportive analytics of the Artificial Intelligence, not AI themselves. Machine Learning Fully appreciating AI means employment of a machine or series of machines to collect, process and produce information obtained from basic video features or analytics. What the machines learn depends on what is asked of them. The truth is, the only way the AI can become meaningful is if there is enough information learned to provide the results desired. If there isn’t enough info, then we must dig deeper for information or learn more, properly described as “deep-learning” AI. Translated, this means that we need to learn more on a deeper level in order to obtain the collaborative combined information necessary to produce the desired result. Deep learning AI Deep learning AI can afford us the ability to understand more about person characteristic traits & behaviors. Applying this information can then further be applied to understand how to interpret patterns of behavior with the end goal of predictable behavior. This prediction requires some degree of human interpretation so that we are able to position ourselves to disrupt patterns of negative behavior or simply look for persons of interest based on these patterns of behavior. These same patterns evolve into intelligence which over time increases the machine’s ability to more accurately predict patterns that could allow for actions to be taken as a result. This intelligence which is now actionable could translate to life safety such as stopping a production manufacturing process, if a person were to move into an area where they shouldn’t be which might put them in danger. Useful applications of intelligence Informative knowledge or intelligence gathered could be useful in retail applications as well by simply collecting traffic patterns as patrons enter a showroom. This is often displayed in the form of heat mapping of the most commonly traveled paths or determining choke points that detract from a shopper’s experience within the retail establishment. It could also mean relocating signage to more heavily traveled foot-paths to gain the highest possible exposure to communicating a sale or similar notice, perhaps lending itself to driving higher interest to a sale or product capability. Some of this signage or direction could even translate to increased revenues by realigning the customer engagement and purchasing points. Actionable Intelligence From a surveillance perspective, AI could be retranslated to actionable intelligence by providing behavioral data to allow law enforcement to engage individuals with malicious intent earlier, thus preventing crimes in whole or in part based on previously learned data. The data collection points now begin to depart from a more benign, passive role into an actionable role. As a result, new questions are being asked regarding the cameras intended purpose or role of its viewpoint such as detection, observation, recognition or identification. Detecting human presence By way of example, a camera or data collector may need to detect human presence, as well as positively identify who the person is. So the analytic trip line is crossed or motion box activated or counter-flow is detected which then creates an alert for a guard or observer to take action. Further up the food chain, a supervisor is also notified and the facial characteristics are captured. These remain camera analytics, but now we feed this collected facial information to a graphic processing unit (GPU) which could be employed to compare captured characteristics with pre-loaded facial characteristics. When the two sources are compared and a match produced, an alert could be generated which results in an intervention or other similar action with the effort of preventing a further action. This process- detect, disrupt, deter or detain could be considered life-saving by predictably displaying possible outcomes in advance of the intended actions. The next level is deep-learning AI which employs the same characteristics to determine where else within the CCTV ecosystem the individual may have been previously by comparatively analyzing other collected video data. This becomes deep-learning AI when the GPU machine is able to learn from user-tagged positive identification, which the machine learns and begins to further reprocess its own data to further understand where else the person of interest (POI) may have existed on the ecosystem and more correctly improve its own predictive capabilities, thus becoming faster at displaying alerts and better at the discovery of previously archived video data. The future In conclusion, the future of these “predictables” wholly rests in the hands of the purchasing end-user. Our job is to help everyone understand the capabilities and theirs is to continue to make the investment so that the research perpetuates upon itself. Just think where we’d be if purchasers didn’t invest in the smartphone?
Even though ISC West 2020 was canceled, many of the product introductions planned for the trade show still happened. For example, physical security and secure identification company Identiv introduced the Hirsch Velocity Cirrus and MobilisID. Hirsch Velocity Cirrus is a cloud-based Access Control as a Service (ACaaS) solution. It is an optimal solution for both end-users and integrators, with lower upfront costs, reduced maintenance, enhanced portability, and the future-proof assurance of automatic security updates and feature sets. Smart mobile physical access control solution Identiv’s MobilisID is a smart mobile physical access control solution that uses Bluetooth and capacitive technologies to allow frictionless access to a controlled environment without the need to present a credential. We caught up with Jason Spielfogel, Identiv’s Director of Product Management, to discuss the new products and other topics. Q: How is Identiv positioned in the market as a whole? What philosophy drives your product offerings? What vertical markets do you target? Every customer needs every one of these components Spielfogel: Identiv provides a total solution. Our platforms provide access control hardware and software, video surveillance and analytics, door access readers, and ID credentials, both cards and mobile, for a variety of vertical markets: Federal government, state, local and education government agencies (SLED), healthcare, schools, banks/financial services, retail, airports and transportation, and infrastructure. Every customer needs every one of these components in every physical security deployment, and we ensure that all parts are working together at all times, even as technology continues to evolve. With that said, our philosophy is very customer-centric, and we position ourselves as a trusted partner. Our products and technology platform always strive to reflect and anticipate the environment our customers are facing, both in terms of technical requirements and functional capabilities. Q: How does the MobilisID system eliminate "friction?" Spielfogel: Identiv’s MobilisID eliminates the “friction” of access control by forgiving the user from presenting a physical credential to the reader. A simple wave of their hand over the MobilisID reader establishes a connection, and the reader reads their mobile device’s credential from the MobilisID app. No badge or access card to read, and no contact with the reader, makes this a frictionless access control experience. Administrative friction is also eliminated because there is no physical credential to issue or withdraw; it’s all done via the MobilisID Manager. Q: Discuss the advantages of Bluetooth over competing technologies. Bluetooth offers a blend of reliability and specificity Spielfogel: There are two primary competing technologies: WiFi and Near Field Communication (NFC). The problem with WiFi is that it’s not location-specific. In other words, the WiFi router can’t tell which door the user is near. NFC has the opposite problem in that it’s impossible to get credential reads unless the phone is presented within an inch or two of the reader. Bluetooth offers a blend of reliability and specificity to create frictionless access. Q: "Touchless" has always been a big selling point. Doesn't the coronavirus improve the outlook for these systems even more? Spielfogel: The coronavirus certainly highlights the value of frictionless access. But the vast majority of access systems today use proximity which was already touchless. But for systems using touchpads or contact-based credentialing, certainly frictionless is offering some alternatives that would help keep employees and visitors safer in the current climate. Q: How else might the current pandemic change the security market forever (i.e., more teleworking?) Spielfogel: Permanent changes are not likely, but it does force security directors to rethink how their employees interact physically with systems for both physical and logical access. As a result, we might see accelerated adoption of some emerging technologies, such as greater use of mobile logical access solutions, as well as frictionless physical access control. We’ve already seen an uptick in our smart card reader and token line and our Thursby enterprise and personal mobility offering during the coronavirus pandemic. Q: There are a lot of cloud systems in the access control space. How is your Cirrus cloud product different? Velocity already has all those features Spielfogel: Cirrus is different from many others in that it’s built on one of the most mature, feature-rich, secure physical access solutions available today – Hirsch hardware and Velocity Software. While many competitors are scrambling to add features to their relatively new ACaaS platforms, Velocity already has all those features. While they are building up their encryption capabilities and cybersecurity testing, we’ve already been doing that for two decades. We certainly have some more development ahead of us for Cirrus, but most of it is just surfacing features we already have into the Cirrus interface. Q: How do you guide customers as their needs change? Spielfogel: Whether users want solutions that are on-prem, in the cloud, or anything in between, Identiv’s full architecture ensures that customers can adopt and migrate to new solutions as they see fit. No two customers are alike, so providing the flexibility to gradually update or change systems is a real differentiator. Our competitors either want customers to jump all at once to the cloud or push to keep everything on-prem/legacy. CSOs and CISOs live in a different world: They've got it all to deal with. We're there with them across all of it, because that's the true reality.
The global pandemic caused by the novel coronavirus is changing work environments to an unprecedented degree. More employees than ever are being asked to work remotely from home. Along with the new work practices comes a variety of security challenges. Without the proper precautions, working from home could become a cybersecurity nightmare, says Purdue University professor Marcus Rogers. “Criminals will use the crisis to scam people for money, account information and more,” he says. “With more people working from home, people need to make sure they are practicing good cybersecurity hygiene, just like they would at work. There is also a big risk that infrastructures will become overwhelmed, resulting in communication outages, both internet and cell.” Covid-19 concerns Concerns about the coronavirus have increased the business world’s dependence on teleworking. According to Cisco Systems, WebEx meeting traffic connecting Chinese users to global workplaces has increased by a factor of 22 since the outbreak began. Traffic in other countries is up 400% or more, and specialist video conferencing businesses have seen a near doubling in share value (as the rest of the stock market shrinks). Basic email security has remained unchanged for 30 years Email is a core element of business communications, yet basic email security has remained unchanged for 30 years. Many smaller businesses are likely to still be using outdated Simple Mail Transfer Protocol (SMTP) when sending and receiving email. “The default state of all email services is unencrypted, unsecure and open to attack, putting crucial information at risk,” says Paul Holland, CEO of secure email systems provider Beyond Encryption. “With remote working a likely outcome for many of us in the coming weeks, the security and reliability of our electronic communication will be a high priority,” says Holland. The company’s Mailock system allows employees to work from any device at home or in the office without concerns about data compromise or cybersecurity issues. Acting quickly and effectively As the virus spreads, businesses and organizations will need to act quickly to establish relevant communication with their employees, partners and customers surrounding key coronavirus messages, says Heinan Landa, CEO and Founder of IT services firm Optimal Networks. Employers should also enact proper security training to make sure everyone is up to speed with what’s happening and can report any suspicious online activity. Reviewing and updating telework policies to allow people to work from home will also provide flexibility for medical care for employees and their families as needed. Scammers, phishing, and fraud An additional factor in the confusing environment created by the coronavirus is growth in phishing emails and creation of domains for fraud. Phishing is an attempt to fraudulently obtain sensitive information such as passwords or credit card information by disguising oneself as a trusted entity. Landa says homebound workers should understand that phishing can come from a text, a phone call, or an email. “Be wary of any form of communication that requires you to click on a link, download an attachment, or provide any kind of personal information,” says Landa. Homebound workers should understand that phishing can come from a text, a phone call, or an email Email scammers often try to elicit a sense of fear and urgency in their victims – emotions that are more common in the climate of a global pandemic. Attackers may disseminate malicious links and PDFs that claim to contain information on how to protect oneself from the spread of the disease, says Landa. Ron Culler, Senior Director of Technology and Solutions at ADT Cybersecurity, offers some cyber and home security tips for remote workers and their employers: When working from home, workers should treat their home security just as they would if working from the office. This includes arming their home security system and leveraging smart home devices such as outdoor and doorbell cameras and motion detectors. More than 88% of burglaries happen in residential areas. When possible, it’s best to use work laptops instead of personal equipment, which may not have adequate antivirus software and monitoring systems in place. Workers should adhere to corporate-approved protocols, hardware and software, from firewalls to VPNs. Keep data on corporate systems and channels, whether it’s over email or in the cloud. The cyber-protections that employees depended on in the office might not carry over to an at-home work environment. Schedule more video conferences to keep communication flowing in a controlled, private environment. Avoid public WiFi networks, which are not secure and run the risk of remote eavesdropping and hacking by third parties. In addition to work-from-home strategies, companies should consider ways to ensure business cyber-resilience and continuity, says Tim Rawlins, Director and Senior Adviser for risk mitigation firm NCC Group. “Given that cyber-resilience always relies on people, process and technology, you really need to consider these three elements,” he says. “And your plan will need to be adaptable as the situation can change very quickly.” Employees and their employers Self-isolation and enforced quarantine can impact both office staff and business travelers Self-isolation and enforced quarantine can impact both office staff and business travelers, and the situation can change rapidly as the virus spreads, says Rawlins. Employees should be cautious about being overseen or overheard outside of work environments when working on sensitive matters. The physical security of a laptop or other equipment is paramount. “It’s also important to look at how material is going to be backed up if it’s not connected to the office network while working offline,” says Rawlins. It’s also a good time to test the internal contact plan or “call tree” to ensure messages get through to everyone at the right time, he adds.
HID Global is introducing a new “flagship” line of access control readers as successors to the iCLASS line. The new HID Signo readers will support 15 different credentialing formats and communicate using the latest NFC (near field communication), BLE (Bluetooth Low Energy) and OSDP (Open Supervised Device Protocol) standards. HID Global says the new readers will simplify integration to more secure and mobile credentials. HID Global has invested in a “future-proof” approach that both accommodates a variety of current market needs and can adapt to embrace new technologies as they come onto the market. The new line incorporates “all the hardware you need,” combining the capabilities of older generations of readers into a single product. Simplifying the choice of readers The new reader line seeks to simplify the choice of readers in a time when a variety of trends is complicating the access control market, from cloud systems to mobile access to identity management. “We are simplifying the way we bring our products to market, and baking it all into our readers,” says Harm Radstaak, HID Global Vice President and Managing Director. “If an installer takes a reader out of the box and mounts it on the wall, it just works.” We are simplifying the way we bring our products to market" In designing the product, HID sought feedback from channel partners, installers, consultants and end users on how the new readers would function. In addition, the company sought advice from architects on the design of the product. Aesthetics and industrial design elements were a priority because they ideally reflect the quality and “promise” of how the product will perform. Cybersecurity Cybersecurity is another emphasis. The readers store cryptographic keys and process cryptographic operations on certified EAL6+ secure element hardware, and custom authentication keys can be used for organizations who prefer that level of control. EAL6+ certification is a designation of the Evaluation Assurance Level of an IT product or system (the highest score is EAL7). Signo also includes a velocity checking feature designed to mitigate and thwart brute force attacks. “The new Signo line is a continuation of the journey we have been on,” says Radstaak. “It is the natural succession of what we have been doing for years, and it underlines our position in the market.” By natively supporting mobile credentials, the new product line reinforces HID’s commitment to mobile systems, which the company first brought to market in 2014. Signo readers also include Enhanced Contactless polling to support mobile credentials in Apple Wallet. Addressing standards Embracing the OSDP standard, which was created in 2008, also addresses the growing customer need for bi-directional, secure communications. There is built-in support for OSDP Secure Channel as well as legacy Wiegand communication for organizations seeking to transition. Signo incorporates support for most credential technologies globally, including Seos, credentials with HID’s Secure Identity Object, and a variety of 125kHz legacy technologies such as Indala and Prox. The flexibility and openness of Signo is a response to the acceleration of new technologies entering the access control market. “If you look at new technologies in general, our market has been slow in adopting them,” says Radstaak. “However, with new entrants in the market, new technologies, new device manufacturers and artificial intelligence (AI), I believe the market is adopting new technologies much faster than before. Users are much savvier.” The consumer Administrators will be able to remotely configure and diagnose readers Radstaak says he expects market adoption of the new readers will be fast. “Customers have been waiting for this platform,” he says. “This has been a tremendous investment for HID Global, and it underlines our position in the market with its open platform, simplicity and future-proofing. We are prepared for whatever comes next technology-wise.” With Signo readers, administrators will be able to remotely configure and diagnose readers as well as monitor status through a centrally managed and connected reader ecosystem. As a member of the FiRA Consortium, HID Global has advocated bringing new technology to market based on the “fine ranging” capabilities of ultra-wideband (UWB) technology, which has applications in detection of the precise location or presence of a connected device or object. It’s the kind of technology that Signo platform’s “future-proofing” approach is geared to accommodate. “As the capability unfolds, we will be there to adapt,” says Radstaak.
IP video intercom systems are becoming more popular not only in industrial environments but also in residential projects. Security business has moved towards IP technology. Video intercom, on the other hand, is a key system that should be considered as a link between the user and the security systems due to its integration capabilities. With MEET, it’s easy to integrate video surveillance systems and receive alarms at home. It can be integrated with third-party home automation systems and access control solutions. Face recognition, CCTV visualiszation MEET system is a 100% IP technology based on a Point-to-Point infrastructure MEET, the most advanced IP system from FERMAX, was specially designed for residential communication. Secure, reliable and with cutting-edge functionalities, it ensures an outstanding high-quality audio & video, featuring call divert. Moreover, it is easy to install and maintain, with almost unlimited capacity. The system is a 100% IP technology based on a Point-to-Point infrastructure, highly efficient, flexible and powerful. As pointed out by Juan Madrid, Business Development Director and IP Product Manager at FERMAX, “MEET second-generation technology allows our customers to benefit from a top-notch 100% full IP system, even compatible with GPON infrastructure, and a broad range of built in security functions as proximity reader, lift control, face recognition, CCTV visualization and alarm detection”. Monitoring CCTV cameras The devices communicate directly, so MEET does not require central units or servers which could compromise the availability of the system in the event of an unforeseen error. MEET allows the installer to freely assign the range of IP addresses according to the needs of each project, and thus facilitate the control of the networks in every building. MEET system, has already been successfully adopted by FERMAX integrators worldwide MEET system, launched in January 2018, has already been successfully adopted by FERMAX integrators worldwide. “The market feedback has been very positive, especially due to the flexibility of the system, its capability to integrate with Wiegand controllers or readers and to monitor CCTV cameras through RTSP protocol. All these features allow the system to fulfill project requirements from different markets around the world” assures Francisco Alapont, Solutions Department Director and Digital Business at FERMAX. Home automation integration MEET is the system that brings to life the state-of-the-art digital panels which include a triple access control system: face recognition, keypad and proximity. The system’s range is made up of digital panels, one-button panels, touch screen monitors, concierge stations and various accessories. KIN panel, for instance, is an interactive approach featuring touch screen. While being elegant and customizable, it allows the visitor to interact in a simple way with its user interface. MILO panel and MEET Guard Unit are outstanding due to their design and intuitive interaction features. When it comes to the apartments, MEET offers indoor monitors with a simple and compact design. WIT PoE monitor, with its technology and exclusivity, is specially designed for home automation integration and suitable to fit in the most sophisticated environments; MIO monitor, is a symbol of urban and modern residences, represented by its compact and simple design. Single internet connection Our customers will benefit from a wide variety of intercom and security functions in all MEET products" Call Divert function to smartphone has been one of the key goals achieved thanks to MEET ME App, which features a high-resolution image even in portrait mode. It is not only an additional gadget; it is a part of the core features of MEET, which implements by default this function at zero cost. “Connectivity is the cornerstone of FERMAX´s strategy. With MEET system we can offer a seamless and enhanced experience to our installer, connecting our MEET monitors by default without any additional costs related to servers, gateways or licenses. Only one single Internet connection for the building is required.” adds Francisco Alapont. Competitiveness is key for FERMAX and MEET IP technology allows to offer a complete bundle of features already built in the product without increasing its price. “Our customers will benefit from a wide variety of intercom and security functions in all MEET products. This adds value to the MEET system and revert back to the installer as a turnkey solution in terms of easiness of installation and cost reduction” says Juan Madrid.
A video surveillance system with around 40 IP and thermal cameras from Dahua Technology has been installed at Yarmouth Harbor on the Isle of Wight. The harbor consists of a large marina, docks for the Wightlink Ferry terminal, and pontoons and boat moorings upstream. The previous system was becoming outdated, with poor picture quality and cabling issues. Following a number of thefts from boats and boat fires in neighboring harbors, a new solution – including a thermal imaging capability – was specified. Sensitive fire alarm system Automatic people-counting technology has been incorporated into the cameras to as a health and safety measure The Dahua cameras are a mix of thermal bullets, IR bullets, Ultra PTZs, IR domes and fisheye cameras. The thermal cameras are especially suited to wide area outdoor video surveillance and are ideal for the large, water-based environments at the harbor. The cameras feature Vox uncooled thermal sensor technology and high thermal sensitivity at less than 40mK, enabling them to capture more image details and temperature fluctuations. With a built-in fire detection functionality, the cameras provide an extremely sensitive fire alarm system. The IR bullet cameras feature highly efficient H.265 encoding technology, PoE and IR illumination at up to 50 meters, as well as a wide dynamic range, providing vivid images even in the most intense contrast lighting conditions and delivering powerful day/night surveillance in a compact package. At one of the moorings upriver, there is no power supply on isolated pontoons, so wind power and solar energy have been harnessed to operate the cameras. Automatic people-counting technology Images are transmitted wirelessly back to a control room at the main harbor office. When the control room is not staffed, Yarmouth Harbor can nominate individuals to receive alerts and images on their tablets and smartphones via the Dahua surveillance app. The surveillance system has transformed our ability to monitor the harbour for safety and security" As well as the harbor itself, the system also covers the adjacent Yarmouth pier, a Grade II listed structure said to be the longest wooden pier in the UK and recently refurbished. Automatic people-counting technology has been incorporated into the cameras at the pier’s entrance to monitor numbers on the pier as a health and safety measure. Straightforward use “The new surveillance system has transformed our ability to monitor the harbor for the safety and security of our customers, staff and the visiting public,” said Dave Rice of Yarmouth Harbor Commissioners. “The HD picture quality is superb and you can pick out people’s faces, so there is no comparison with the previous cameras. The system has proved straightforward to use and we are delighted with its performance to date.” “This proved an interesting project to work on, not least because parts of the installation had to be carried out by boat,” said Chris Snell, managing director of security installation firm, Central Southern Security. "The Dahua equipment has been a pleasure to work with and will provide Yarmouth Harbor with a great solution for many years to come.”
Each day, over 55,000 electrical substations in the United States funnel massive amounts of energy to homes and businesses across the country. An array of specialized equipment allows these facilities to keep up with demand, and each component must run smoothly to adequately transfer and distribute energy. Housing mission-critical assets vital to the community means that substations must track everything—from condition monitoring to intrusion and sabotage threats. Thermal imaging cameras, video classification analytics, and radiometric measurement offer unmatched maintenance and security insight for substations and help prevent costly issues that hurt the bottom line. AI and deep learning technologies Advancements in artificial intelligence technologies are expanding the capability of security systems Advancements in artificial intelligence and deep learning technologies are expanding the capability of security systems. As security solutions improve, customer expectations grow. Systems that were once limited to perimeter protection are now able to provide valuable process efficiency and maintenance information. Substations should consider integrating new technology that improves efficiency and safety as they move to satisfy NERC CIP-014 requirements. Problematic heating and cooling connections can plague substations. Overheating and burning a transformer is a costly, potentially multimillion-dollar error that can take several months to correct. Beyond damage costs, the abrupt loss of equipment can lead to extended service interruptions and significant revenue loss. The consequences of equipment failure highlight the importance of asset monitoring, asset resiliency, and predictive maintenance for substations. Radiometric thermal cameras Integrating cutting-edge technologies like radiometric thermal cameras and temperature trend analysis software allows facility operators to remotely inspect equipment and quickly detect issues, preventing overheating and fires. Image quality and software compatibility are vital in planning an asset monitoring ecosystem. To best serve both the security and condition monitoring needs of substations, thermal sensor manufacturer FLIR Systems and software developer Embedded Logix collaborated to create a multi-purpose solution. Security and asset monitoring For over 30 years, FLIR has developed security and asset monitoring solutions for utility providers For over 30 years, FLIR has developed security and asset monitoring solutions for utility providers. A full lineup of fixed and pan-tilt thermal cameras allow security operators to monitor assets and perimeters in complete darkness, smoke, fog, and harsh weather conditions. FLIR thermal cameras provide superior resolution, capturing sharp imagery and minute details for high-performance video analytics and immediate threat detection. Quick intervention during intrusions prevents escalation, and rapid detection with thermal imaging supports fast response time. Smart-LX Sensor Gateway Recognizing threats before they ever reach the fence line deters theft, vandalism, and assault, keeping facility personnel safe and reducing the risk of equipment repair and legal costs. As an industry leader in thermal imaging, FLIR looks to partner with other innovative solution providers to create more advanced technologies. Embedded Logix, a Detroit, Michigan-based test and measurement solutions provider for the utility, plastic, food, and metal industries emerged as an ideal partner to integrate smart analytics software into thermal sensors. Their Smart-LX Sensor Gateway is an open-architecture platform that features Smart-LX Analytics with support for infrared cameras, programmable logic controllers, and SCADA systems. It opened the door for a complete predictive maintenance solution. FLIR thermal cameras Partnering with FLIR means being in the center of the infrared universe" The Smart-LX system allows both maintenance and security personnel to leverage networked thermal imagers on a single platform. By 2012, Embedded Logix was FLIR’s exclusive smart sensor software partner for temperature trending in predictive maintenance, bringing the Smart-LX platform to FLIR thermal cameras. “Partnering with FLIR means being in the center of the infrared universe. We can’t imagine any better product lineup to feed data into our Smart-LX Analytics,” said Deborah McLeod, president of Embedded Logix. “We have bench tested many other brands over the years, but FLIR’s products always come out on top, and that is why we recommend FLIR cameras to our customers. When you combine Smart-LX Analytics with FLIR cameras you turn an incredible sensor into an extraordinary solution.” Smart-LX Analytics Embedded Logix Smart-LX Analytics read, process, analyze, and create a visualization of sensor readings, generating asset performance reports on trends and rules that can be sent to maintenance personnel for further assessment. The software adapts over time with customer input, relying on user feedback to create an expert system. The Smart-LX platform works with both legacy and new equipment, analyzing signals from all sensors and systems, and is capable of aggregating information into VMS, OSI PI, and SCADA platforms. The FLIR FC-R fixed thermal camera leverages a radiometric sensor for noncontact temperature measurement FLIR offers several high-performance thermal imaging solutions for Smart-LX integration, including the FLIR A310 and FLIR FC-R Series cameras. Dual thermal and optical sensors on the FLIR A310 PT offer reliable perimeter protection and automated condition monitoring while pan/tilt controls maximize coverage. The onboard radiometric thermal sensor measures slight changes in surface temperature, allowing the A310 PT to monitor hotspots on equipment and alert an operator if temperatures exceed preset levels. FC-R fixed thermal camera The FLIR FC-R fixed thermal camera leverages a radiometric sensor for noncontact temperature measurement. Onboard human and vehicle classification analytics offer reliable intrusion detection and work in tandem with external monitoring systems to quickly alert operators and security personnel. “FLIR’s innovative A310F, A310PT, and FC-R radiometric thermal cameras have been paramount in substation monitoring for years,” said Michael Chaffee, director of business development at FLIR. “With the addition of Embedded Logix and its SmartLX software, our customers can take FLIR thermal cameras to the next level. When combined, FLIR cameras and Smart-LX software create a data goldmine, allowing a more frequent analysis of substation assets right from the security control room.” Facility security FLIR and Embedded Logix systems revolve around facility security and asset monitoring FLIR and Embedded Logix systems revolve around facility security and asset monitoring. Installing different cameras and network components throughout a substation creates an ecosystem ready to detect and prevent issues. Most security and asset monitoring systems from FLIR and Embedded Logix begin with several FLIR FC-ID cameras along the perimeter of the substation, one A310 PT mounted in the center of the substation, FC-R or A310F cameras installed around high priority assets, and several Smart-LX Sensor Gateways. When the system detects an object of interest, FLIR FC-ID cameras trigger the A310 PT camera to track and zoom on the object for further threat assessment, allowing security personnel to quickly and safely gauge the situation. Condition monitoring thermal imagers can continuously survey any asset in their field of view. Fixed FLIR A310F camera Fixed FLIR A310F and FC-R cameras monitor specific equipment 24/7, while the A310 PT can focus on multiple areas, viewing transformer connections, incoming power transmission lines, switch gears, fans, and more. Generated reports compare the performance of similar assets across all stations Smart-LX Sensor Gateways control the A310 PT preset scanning to gather temperature information on equipment, triggering an alarm if a temperature exceeds the preset threshold. Generated reports compare the performance of similar assets across all stations, address historical temperature trends, and label each temperature reading with the substation location, asset ID, and asset class information. This reporting is vital, as temperature trends can indicate trouble even when alarms remain untriggered. Remote monitoring “If the temperature is rising and falling on one asset, but the temperature on the other assets are steady, it can indicate a problem,” McLeod explained. “Even if the asset doesn’t reach the temperature threshold, the temperature slowly creeping up to that threshold is valuable information.” FLIR and Embedded Logix systems leverage remote monitoring to catch issues before they occur, preventing expensive downtime and maximizing substation efficiency. Predictive maintenance programs can identify poor-performing components, allowing operations teams to decide whether to proactively replace components or to continue monitoring. An unknown failure could cause catastrophic damage to other substation elements, causing customer outages and costing the utility millions of dollars. Thermal imaging Smart-LX Sensor Gateways also allow thermographers to inspect equipment remotely “The FLIR and Embedded Logix solution allows you to qualify with more frequency,” said Chaffee. “It ultimately enables you to save money and identify failures sooner. It’s much more expensive to replace a component after failure versus pre-failure. When a failure happens, you shut down the substation and part of the grid, which costs a lot of money.” Smart-LX Sensor Gateways also allow thermographers to inspect equipment remotely, improving efficiency during repairs. Traditionally, a thermographer would report to a substation to manually inspect equipment in need of service. Using a handheld thermal imager, the thermographer would take temperature measurements and check for load balance to determine whether equipment should be taken offline for repair. The need for a pre-work assessment and post-repair verification can make for long days. Embedded Logix Smart-LX Sensor Gateways remove this pain point. Live data access The Smart-LX Sensor Gateways give thermographers the ability to inspect equipment remotely and access live data from each networked FLIR thermal camera. Real-time temperature measurement and analytics allow the maintenance crew to confirm repairs or safely identify any additional issues. Thermographers would only need to go to a site when something is critical" “The FLIR and Embedded Logix solution enhances the role of thermographers,” Chaffee said. “Not needing to drive hundreds of miles to do a regularly scheduled thermal scan saves a lot of money. Your thermography team can scan safely, and with more frequency, from the security operations center. Thermographers would only need to go to a site when something is critical. Time is money, so being more productive as a utility and building a substation predictive maintenance program is an important element.” Critical asset monitoring Smart-LX Software works continuously to monitor critical equipment and uncover even small changes that can indicate impending failure. Intelligent maintenance and security systems are making substations safer and more efficient, positively impacting the bottom line. The insurance deductible of a significant substation asset can be hundreds of thousands of dollars. Detecting just one instance of equipment failure can prevent inordinate costs. “The Smart-LX Software solution reduces the cost of an event by detecting it much earlier. Instead of detecting a fire, you’re preventing a fire,” McLeod added. “It’s important for all stakeholders that utilities monitor changes in asset health as a means of improving reliability and reducing the total cost of repairs. Asset security and management Utilities are moving towards proactive deterrence and away from reactive monitoring He adds, “Stakeholders want to see that steps are being taken to reduce insurance claims from unnecessary escalations when a malfunctioning asset is not discovered until it fails and takes out expensive assets or infrastructure around it. Preventing costly downtime by repairing equipment at the first sign of trouble can reduce the number of unscheduled downtime events dramatically and create significant cost-savings.” Leveraging radiometric thermal cameras and analytics for both security and asset monitoring represents a paradigm shift. Utilities are moving towards proactive deterrence and away from reactive monitoring. Substation security FLIR radiometric thermal cameras and Embedded Logix Smart-LX Sensor Gateways safeguard substations and reduce the risk of critical equipment failure. Investing in stronger security keeps substations and their assets safe, and innovative, multipurpose solutions from FLIR and Embedded Logix create a win-win for utility providers throughout the country.
New Covent Garden Market is the largest wholesale fruit, vegetable, and flower market in the United Kingdom. Redevelopment work launched in 2015 included a new security monitoring system, as well as a migration from analog security equipment to an IP solution from FLIR Systems. New Covent Garden Market is a phenomenon in London, to say the least. The world-famous wholesale market provides 40 percent of London’s fresh fruit and vegetables eaten outside the home and serves 75 percent of London’s florists. With more than 175 affiliated businesses, New Covent Garden Market is the largest wholesale market in the UK. IP-Based Security System Redevelopment construction works started in 2015 and should continue until 2022 When London authorities decided to redevelop the entire site on Nine Elms and Battersea in order to meet future needs, it was clear that New Covent Garden Market was facing a huge operational challenge. Redevelopment construction works started in 2015 and should continue until 2022. In addition to a better road layout, improved waste management, and upgraded parking facilities, the market authorities wanted better security so that employees, tenants, customers and suppliers would feel safer. The organization wanted to upgrade its legacy analog CCTV technology to an IP-based security system capable of incorporating future upgrades. Surrey-based company Phoenix Integrated Security Limited, which had been the security solution provider for New Covent Garden Market for years, oversaw the security overhaul, as well. Future-Proof System “We designed a security system together with the end customer and the site constructor so that it could meet today’s security standards again,” said Trevor Hearn, Director at Phoenix Integrated Security Limited. “We were looking for a future-proof system that was able to monitor this complex site and that was easy to work with for our security guard personnel. We looked at various manufacturers for this, but FLIR Systems was the only company that ticked all the boxes.” Phoenix opted for FLIR United VMS, which includes FLIR’s enterprise-level software solution Latitude, and a wide range of FLIR IP cameras. At the end of 2018, New Covent Garden Market already had more than 300 IP cameras installed across the entire site it intends to gradually upgrade all analog systems over a five-year period. Wide Range Of Cameras The image quality of the FLIR IP cameras represents a huge improvement over analog The site combines a wide range of cameras, including the FLIR Quasar 4K fixed box camera, the FLIR Ariel Quad HD bullet camera, and the Quasar 1080p PTZ camera. The cameras offer high evidentiary detail and discreet, compact form factors. According to Hearn, the image quality of the FLIR IP cameras represents a huge improvement over analog. Image quality is not the only benefit of using United VMS. Another valued feature is the platforms scalability. From 2016 onwards, New Covent Garden Market has been gradually replacing analog cameras and storage equipment across the entire site, and Latitude has the flexibility to incorporate an unlimited number of channels. Body-Worn Cameras Operators have the flexibility to present their video sources on screen where they want and define user profiles to see only specific video sources from a given particular building, for example. “This project is an engineer’s dream,” said Hearn. “The FLIR Latitude system allows New Covent Garden Market to easily expand their camera network whenever they feel the need and to connect with practically any camera they want, including body-worn cameras. The Latitude system is also easy to couple with third-party systems, such as intercom and access control systems.”
"The safety of others has always been a matter close to my heart", says Hans Wetzlar, Managing Director of IHRE SICHERHEIT Security Service in Bielefeld. It was out of this motivation that he founded his security company ten years ago. Together with his team, he ensures, for example, that visitors to events and trade fairs can move around safely. Mobile ‘video guards’, using Dahua's powerful video surveillance technology, are now contributing to this. Video surveillance system Video surveillance is a new addition to the portfolio of security service providers Video surveillance is a new addition to the portfolio of security service providers. "This enables us to offer our customers a much wider range of services from a single source," says Hans Wetzlar: "Even the sight of a camera can deter potential perpetrators. The inhibition threshold increases. In our experience, this means less damage to property and less theft." And if 'someone dares', the course of events is completely documented. While searching for a reliable video surveillance system, the security expert quickly came across Kruse Sicherheitstechnik in Salzkotten. The idea to develop mobile ‘video guards’ arose from this cooperation. The compact housing of the video monitor contains a great deal of technology: four high-resolution HD cameras are attached to the 6-metre-high trailer, which can record a range of up to 200 metres using motion detectors. Wide-Angle fixed cameras "When it comes to technology, we rely on Dahua Technology's products and solutions - and with good reason. The heart of this control station is the DSS server, which receives all signals from the video trailers. The advantage over other providers is that Dahua Technology's licenses are provided free of charge - regardless of whether a 4-channel or a 64-channel recorder," says Tobias Vieth of Kruse Sicherheitstechnik. The Starlight series has very good night vision and a high-performance infrared illuminator Two different camera types are mounted on the trailers: Two wide-angle fixed cameras and two Dahua Starlight series PTZ cameras. They can zoom to certain objects. The Starlight series has very good night vision and a high-performance infrared illuminator - allowing people to be seen from up to 300 metres away. Specialist trade partners "The feedback from our customers is consistently positive. Our video guard allows significantly better surveillance at the best price. With Dahua Technology at our side, we are well prepared for the future," says Hans Wetzlar. Dahua Technology remains on a growth course in Germany, Austria and Switzerland with a comprehensive benefits program for its specialist trade partners. Reliable on-site support, permanent customer advisors, dedicated project support and technical support from Germany: The comprehensive services contribute to the fact that within a short period of time a three-digit number of specialist trade partners have decided to cooperate with Dahua Technology.
As prominent in Belfast’s history as its cranes are on the city’s skyline, it’s hard to imagine Belfast without Harland and Wolff. Once the world’s greatest shipbuilder, Harland and Wolff today has evolved into a company that provides over 150 years of engineering excellence to the maritime, offshore, and renewable energy sectors. The Harland and Wolff facilities on Queen’s Island are now used to maintain some of the world’s largest ocean-going vessels, ranging from offshore platforms and cruise liners to offshore wind farms. The company is spread over two sites in Belfast and covers over 200 acres. Its main facility has a public-facing perimeter of no less than 1.5 kilometers. With safety as a primary consideration in the execution of projects, the company goes to great lengths to protect its investments from unwanted visitors, intruders, and vandalism. FLIR VMS Solution For over 15 years, Harland and Wolff has been using FLIR’s United VMS to manage a wide variety of security cameras For over 15 years, Harland and Wolff has been using FLIR’s United Video Management System (VMS) to manage a wide variety of security cameras. As technology innovations and features were being added onto the United VMS over the years, Harland and Wolff has always remained loyal to the FLIR brand. But with the increasing development of Queen's Island as an industrial, commercial, and tourist area came a greater public presence and an increased safety and security threat. That is why in recent years Harland and Wolff has been continuously investing in the latest security camera technology from FLIR, including enterprise security cameras, PTZ cameras, intelligent thermal cameras, and mobile and wearable cameras. Optical And Thermal Cameras “Today, over 140 FLIR cameras on-site and along the site’s perimeter make sure that we can detect any irregularity,” said Chris Neill, security operations manager at Harland and Wolff. “Whenever one of our cameras picks up an incident – an intruder for example – an alarm is generated and sent to our security control room, who can then follow up the incident. This ensures us that our investment and that of our customers is safe and secure at all times.” Due to the high impact and risk associated to a possible incident on site, the company’s security department follows a proactive approach for possible intruders. Even in complete darkness, in perimeter areas where there is no additional lighting, thermal analytic cameras can pick up the presence of intruders, animals, or vehicles automatically based on their heat signatures. Intruder Detection While thermal camera footage does not allow actual identification of intruders, it can still be used as evidence for insurance companies or law enforcers, especially when an intrusion pattern can be seen over different cameras. United VMS is FLIR’s enterprise-level software solution for video surveillance operations United VMS is FLIR’s enterprise-level software solution for video surveillance operations. The software is currently used at Harland and Wolff by four control room operators and eight managers, all of which have dedicated user rights. One of the strengths of the United VMS system is that it can connect with nearly any security camera on the market and that video streams and detection alerts can be presented on any screen, be it on a video wall, a PC, or a smartphone. United VMS But Harland and Wolff has been using United VMS for far more applications. “We also use the United VMS platform to monitor alarms coming from fire sensors on oil rigs, for example,” said Neill. “Another example is the detection of failed pumps on one of our drydocks. This information also comes in on United VMS, where we generate alarms and notify key staff in real time.” Harland and Wolff has indeed managed to make use of United VMS's flexibility and deploy it for much more than security applications only. "We are not in a static business," said Neill. "At Harland and Wolff, we are always taking on new challenges and solving new problems; FLIR’s United VMS platform helps us do that.” TruWITNESS Mobile Sensor Technology Harland and Wolff will also make use of TruWITNESS, the latest mobile and wearable sensor technology from FLIR. TruWITNESS will allow guards on patrol to stream video directly to the control room in real time and from anywhere on the Harland and Wolff sites. Harland and Wolff needs to comply with a minimum security level imposed by the UK Department of Transport" Guards will be able to bookmark events so that incidents or irregularities can be reported and can be followed up more efficiently. In case of incidents, camera footage from the TruWITNESS wearable devices can be used as evidence. In addition, control room operators will be able to track members of staff via the United VMS and display their location on a map. Security Technology Advancements “Our yellow gantry cranes have become a national icon,” said Neill. “Unfortunately, this also means that they are an attractive target for political messages or, as in the past, terrorism. As a port facility, Harland and Wolff needs to comply with a minimum security level imposed by the UK Department of Transport. But in reality, we always exceed these requirements. We owe this to our continuous investments in security technology, which we also consider as a commitment to our customers.” Maybe this is what connects Harland and Wolff with FLIR. “As committed as we are to our customers, we expect the same from our suppliers as well,” said Neill. “As someone with a technical background, I have always been convinced of the quality of FLIR security products. But there will always be a time when you need to rely on technical support, and that’s where FLIR really makes a difference.”
Round table discussion
Video is widely embraced as an essential element of physical security systems. However, surveillance footage is often recorded without sound, even though many cameras are capable of capturing audio as well as video. Beyond the capabilities of cameras, there is a range of other audio products on the market that can improve system performance and/or expand capabilities (e.g., gunshot detection.) We asked this week’s Expert Panel Roundtable: How does audio enhance the performance of security and/or video systems?
When a fire or other emergency occurs in a building or facility, first responders depend on every available resource to ensure a safe and orderly evacuation and response. One element in any response plan is the facility’s physical security systems, including access control, video surveillance and intrusion detection. How can these systems contribute to an orderly response to a chaotic situation? We asked this week’s Expert Panel Roundtable: What is the role of security systems in the event of a fire or other emergency evacuation?
We live in an era of Big Data. Surrounded by a flood of information, more companies are looking for ways to analyze that information (data) and systematically extract intelligence that can help them operate more efficiently and profitably. The data obsession has extended to the physical security industry, too, where large amounts of data have historically been a little-used byproduct of our access control and even video systems. But the picture is changing. We asked this week's Expert Panel Roundtable: What impact are data analytics having on the security market?
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