Industrial & commercial security applications

Booth number: 14039 Dahua Technology USA Inc. will display video surveillance solutions, access control and intercoms at ISC West. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. The first year that we exhibited at ISC West was in 2012. That was before we had a local US operation. The market started to pick up our brand and was surprised that we offer extensive product portfolios. In 2014, we registered our US office and continued to participate in ISC West. Through our presence at the show, customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints. We are local here and help our customers to grow their business and increase their satisfaction with us. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization Q: What strategies do you use to get the most out of exhibiting at ISC West? A trade show is definitely a lot of investment within a few days. Therefore, how we create the best ROI and meet the right customers are very important. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization, including products and technical expertise as well as the sales team. We use an internal and highly coordinated plan with the team to get a better result. We make sure everyone is on the same page in terms of the products/technology we are going to present and have the people with the best knowledge to present to customers who visit our booth. Therefore, a highly coordinated team strategy is required. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Every company has their ways to follow up with the leads and evaluate the ROI from the show. The way we are using is to upload all our leads to our software and track all these leads afterwards. If they are not already buying from us, our goal is to convert them to become a registered dealer. Customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints If they are already our registered dealers, we seek to grow their business by using our latest technology solutions. In general, all marketing activities in business today require a clear ROI, and it has to tie into the sales numbers. From our experience, the ISC West show provides the best ROI among other shows in the North American market. Q: What company activities (outside the show floor) does your company organize each year? We have a partner event and invite our value-added dealers and partners. We’ve been hosting this event since 2015. Q: What sets ISC West apart from other trade shows on the calendar? As I mentioned, ISC West provides the highest ROI among other shows in the North America market. This show also brings many of our customers and partners to the city as well. I guess people value this opportunity to meet and discuss the technology, the industry trends, and the business to figure out how we can grow together. Other trade shows might be smaller than ISC West and targeted at different markets or address different scopes of the industry need. Every show we attend in 2019 plays a strategic role for us to communicate with the market and find the customers we are looking for.

Booth number: 8045 Costar Technologies, Inc. is a public company that designs, develops, manufactures and distributes a full range of products for the video surveillance and machine vision markets. Costar consists of five operating companies: Arecont Vision Costar, CohuHD Costar, Costar Video Systems, Innotech, and IVS Imaging. The combined product portfolio consists of surveillance cameras, video surveillance systems, recorders, monitors, lenses, cables, accessories, and cloud-enabled services. For more about their presence at ISC West, we contacted Jeff Whitney, Vice President of Marketing for Arecont Vision Costar, a Costar Technologies, Inc. business unit. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. One of our companies, Arecont Vision, exhibited in ISC West booth 17147 in 2005, a tiny space on which the hopes of the company rested. At the time AV was focused on pioneering IP megapixel surveillance cameras, but today we are part of Costar Technologies, offering cameras, VMSs, and recorders. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry. Talking with those who were with the company at time, the enthusiasm of the booth team reached the security dealers and systems integrators who were attending, helping bring megapixel cameras to a much wider audience. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The Costar companies have a very deep portfolio of products for the security market, and we bring our latest products from each business unit to ISC West. Attendees come in part to see the latest tech, and we drive our development cycle to have exciting new products to unveil on the show floor. We also have meeting space in the booth to provide one-on-one time with our executives and sales team, while sponsoring free admission to the expo for all who want it. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Unveiling our latest products and solutions to existing customers and partners is key to a successful event, and ISC West’s large impact on the industry ensures that many will attend. Perhaps even more important is informing those attending of the strength of the Costar product portfolio, including many Made in USA products and services that others don’t deliver. Both help to drive leads for projects in which we can really benefit our partners and end user customers. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? A large show like ISC West brings many of the Costar business units together, providing an excellent opportunity to continue bonding as a team, as well as to participate in events beyond the show floor. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West brings a very large number of interested, security-focused systems integrators, dealers, consultants, and end user customers all to one place for a three-day expo. That audience and opportunity to share our message validates the investment any large show requires from Costar or others. While some industry events have struggled to find and maintain their audiences, ISC West continues to deliver quality, knowledgeable attendees from across the Americas and around the world.  The show differs from other events we do, which are typically regional in attendance or focused more on specific vertical markets.

Booth number: 12089 At this year's ISC West, VIVOTEK USA, Inc. will be showcasing their 180⁰/360⁰ product line plus other general form factors with new features and benefits, including a cybersecurity application embedded onto the cameras, crowd detection, smart motion detection, tailgating, and many more. In addition to IP cameras, VIVOTEK will display a comprehensive product line that also includes NVRs, video receivers, video servers, PoE switches, and video management software. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. We have come a long way from a little-known surveillance manufacturer with a small booth size VIVOTEK has been an exhibitor at ISC West for many years now. Looking back, we have come a long way from a little-known surveillance manufacturer with a small booth size to one of the global providers in the security industry with a recognizable and trusted brand. Now, we are well-known in the industry and are proud of our accomplishments, but we feel greater things are still in front of us. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? Each year, we want our booth to tell our stories – who we are, what we do and what we are capable of, and where we are heading. We do not want to just be another camera manufacturer who only promotes and displays products; we want to be the solution provider that customers are looking for. In addition, we have very knowledgeable sale managers who can assist visitors at our booth who are looking for surveillance, whether it’s an upgrade or a totally new solution. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Gain industry knowledge and perspective as to where surveillance security industry is heading Like any trade show, it is difficult to quantify success. We attend ISC West to promote the VIVOTEK brand, meet and discuss with customers and gain industry knowledge and perspective as to where surveillance security industry is heading. If we achieve these, then ISC West is a success for us. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? Our main focus each year at ISC West has always been the interaction with customers and potential customers on the show floor. We pride ourselves in the products and technology we offer, and there aren’t any other trade shows in North America to showcase our capabilities than ISC West. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West is the industry standard of security trade shows in North America. Since we are a security surveillance manufacturer, ISC West is the one show that all manufacturers in this industry must attend.

Booth number: 10053 Seagate develops computer drives and storage to store the world’s data from consumer to client specialized drives (i.e. surveillance optimized drives) to the enterprise. Q: What Was The First Year Your Company Exhibited At ISC West? 2014 Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? We meet customers, use digital marketing, and display eco-system partnerships in our booth. Q: How Do You Quantify Your Success At ISC West? Our success is based on relationship building with new and existing customers and lead generation. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West is definitely one of the biggest shows in US, where all the industry professionals, system integrators and dealers converge. The attendees are a highly knowledgeable base with expertise in security and surveillance – making it a great place to have conversations with customers and partners alike.  

Booth number: 26041 March Networks is a global provider of video surveillance and video-based business intelligence solutions. Their product portfolio is end-to-end, ensuring that customers can deploy comprehensive solutions designed to help them address real business challenges and improve performance. At ISC West this year, March Networks will be showcasing new hosted services, new PTZ cameras and additional offerings. Attendees will also be encouraged to discover their solutions for banking, retail, cannabis and transportation – all of which help organizations transform video into business intelligence through the integration of surveillance video, analytics, and data from business systems and IoT devices. For more about their presence at ISC West, we contacted Peter Strom, President and CEO, March Networks. And not surprisingly, the technology was a lot less sophisticated compared to what we see today Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. I believe March Networks first exhibited at ISC West in 2001. I did not join the company until 2003, however I had been working in the industry for several years already, and can recall that the exhibitions back then had a much different feel. For one thing, there weren’t the very large companies we see today dominating a lot of the landscape. And not surprisingly, the technology was a lot less sophisticated compared to what we see today. Anyone who has worked in physical security for a long time can attest to the remarkable shift we have seen over the years, first with the transition from analog to IP video and all that entails, to security analytics, to today’s truly advanced business intelligence applications, hosted solutions, and artificial intelligence, computer vision and similar content analytics. Q: What strategies do you use to get the most out of exhibiting at ISC West? Our most effective strategy by far is scheduling our business meetings in advance of ISC West. Our sales team does a very good job of planning meetings with enterprise end users and channel partners ahead of time, so we’re hitting the ground running even before the doors open on Day 1 of the event. In addition, our channel partners are also very well organized, and know which organizations they are going to bring to our booth during ISC West. This pre-planning saves us a tremendous amount of time and ensures that we make the most of the opportunity to meet face-to-face with the many decision-makers who have traveled to the show. The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year Q: How do you quantify your success at ISC West? What ROI do you receive from the show? The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year. Of course we do track the number and quality of the leads we capture as well; however, our face-to-face meetings with end user organizations and channel partners are the primary measures of our ROI. Q: What company activities (outside the show floor) does your company organize each year? The activities we organize outside of the show floor vary from year to year. We have hosted customer appreciation events and roundtable events. We will typically organize an internal sales meeting as well to take advantage of the fact that many of our salespeople and product managers are in the same location. Q: What sets ISC West apart from other trade shows on the calendar? The timing of ISC West is good for most people, as it is still early enough in the budget cycle for most customers to leverage the show to help make decisions – particularly in our banking, retail, cannabis and transit target verticals. Holding the event consistently in Las Vegas is also beneficial, as it makes it easier for people and exhibitors to plan in advance. The city itself is well equipped to handle large exhibitions, offering everything from a central conference space at the Sands to the convenience of nearby accommodations, restaurants etc. Travel is typically convenient as well. In our opinion, ISC West is the premier industry show in North America and appears to be gaining momentum each year.

Booth number: 18037 Hikvision will showcase a wide-range of its video surveillance solutions and security products such as its DarkFighterX dual-sensor with patented bi-spectral fusion technology for low light color imaging; thermal technology for critical perimeter applications, as well as preventive maintenance through temperature alarming and fire detection; specialty solutions for vertical markets including retail, education, gaming and commercial real estate with tailored products and valuable business intelligence analytics; TurboHD (HD over coax) for high resolution video using existing cabling; PanoVu and multi-sensor cameras. We will also feature Hikvision’s central management system, HikCentral, which provides a highly-scalable, reliable, and efficient centralized system management. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience? Hikvision has exhibited at ISC West since 2006. Our presence has grown considerably since then. Each year we showcase Hikvision’s latest technologies and the evolution of the brand through ad campaigns: “Heartbeat of Security” (2016), “Art of Video Surveillance” (2017), and “Achieve Extraordinary” (2018). At ISC West, Hikvision enjoys re-connecting with existing customers and developing new partnerships. Over the years, Hikvision has demonstrated growth and strength within the industry and will continue to support its partners through the dedicated workforce that makes up Hikvision North America.  Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The strategy is simple. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners. With our latest products displayed at our booth and our team of product managers, vertical-market leaders, and other technical gurus readily available in one place, it’s a great opportunity to connect with our current and future partners. Of course, we also have one-on-one client meetings in our meeting rooms throughout the show. And, we also host interactive experiences including trivia games, product demonstrations, and other technical presentations at the Thought Theater in our booth.  Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Hikvision quantifies its success with a variety of metrics including traffic throughout the booth, attendance at educational sessions we host, the number of meetings we conduct with customers, and responses from our sales team on the engagement with integrators and end users after the show. We also measure the feedback we receive from our advertising campaigns whether it’s through our signage at the show or coverage in publications.  Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners, and end users. We consider it a fun way for us to say thank you to our valued partners in a casual setting. We’re also an enthusiastic sponsor of the Mission 500 Security 5/2K. Hikvision is fielding a running team, and we’ve begun our fundraising in earnest. Corporate social responsibility is part of our DNA at Hikvision, and the Security 5/2K is a wonderful way to join with our security industry colleagues to make a difference in kids’ lives and give back. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? Hikvision attends a variety of important conferences and trade shows throughout the year, but ISC West is the big show that attracts international attendees that everyone looks forward to. We wouldn’t miss it.

Edge devices (and edge computing) are the future. Although, this does seem a little cliché, it is the truth. The edge computing industry is growing as quickly as technology can support it and it looks like we will need it to. IoT Global Market The IoT (Internet of Things) industry alone will have put 15 billion new IoT devices into operation by the year 2020 according to a recent Forbes article titled, “10 Charts That Will Challenge Your Perspective of IoT’s growth”. IoT devices are not the only edge devices we have to deal with as the total number of connected edge devices includes the likes of devices like security devices, phones, sensors, retail sales devices, and industrial and home automation devices. The IoT (Internet of Things) industry alone will have put 15 billion new IoT devices into operation by the year 2020 The sheer number of devices begins to bring thoughts of possible security and bandwidth implications into perspective. The amount of data that will need to be passed and processed with all of these devices will be massive. There needs to be consideration taken by all business owners and automation engineers into how this amount of data and processing will be conducted. Ever-Expanding Edge Devices Market As the number of edge devices in the marketplace and their use among consumers and businesses rises, the need to be able to handle the data from all of these devices is no longer going to be suitable for central server architectures. We are talking about hundreds of billions and even trillions of devices. According to IHS Markit researchers’ study, there were 245 million CCTV cameras worldwide. One has to imagine there are at least 25% of that many access control devices (61.25 million devices) based on a $344 million market cap also calculated by IHS Markit’s researchers. If all the other edge devices mentioned earlier are considered then one can see that trying to route them all through servers for processing is going to start to become difficult if it hasn’t already, -which arguably it already has, as is evidenced by the popularity of cloud-based solutions amongst those businesses that already use a lot of edge devices or are processing a lot of information on a constant basis. Cloud Computing The question is whether cloud computing the most effective and efficient solution as the IoT industry grows The question is this; is cloud computing the most effective and efficient solution as the IoT industry grows and the amount of edge devices becomes so numerous? My belief is that it is not. Taking the example of a $399 USD device that is just larger than the size of a pack of cards and runs a CPU benchmarked at the same level as a mid-size desktop. This device has 8GB RAM and 64GB EMMC built-in and a GPU that can comfortably support a 4K signal at 60Hz with support for NVMe SSDs for add-on storage. This would have been unbelievable five years ago. As the price of edge computing goes down, which it has done in a dramatic way over the last 10 years (as can be seen with my recent purchase), the price to maintain a central server that can perform the processing required for all of the new devices being introduced to the world (due to the low cost of entry for edge device manufacturers) becomes more expensive. This introduces the guarantee that there will be a point where it will be less expensive for businesses, and consumers alike, to do the bulk of their processing at the edge as opposed to in central server architectures. Cloud computing is now being overtaken by edge computing, the method of processing data at the edge of the network in the devices themselves Edge Computing There are a plethora of articles discussing and detailing the opposition between the two sides of the computing technology coin, cloud computing and edge computing. The gist of it is that “cloud computing” was the hot new buzzword three years ago and is now being overtaken by “edge computing.” The truth is that cloud computing is a central server architecture hosted at someone else’s location. Edge computing is going to be a necessary development in the technology industry Edge computing is the method of processing data at the edge of the network (in the devices themselves) and allowing for less resources required at a central location. There is certainly a use case for both, however the shift to edge computing amongst the general public and small to mid-sized businesses will not be a surprise to those players, who have been paying attention.  One article titled, “Next Big Thing In Cloud Computing Puts Amazon And Its Peers On The Edge” by Investor’s Business Daily takes the stance that edge computing is going to completely displace centralized cloud computing and even coins the phrase, “Cloud computing, decentralized” to explain edge computing. It speaks for the stance that most experts in technology seem to be taking, including Amazon Web Services’ VP of Technology, Marco Argenti according to the same article. We know that edge computing is going to be a necessary development in the technology industry, and it is happening as I write this, and quickly at that. Cost Efficiency Of Edge Processing As time goes on, the intersection between the prices of network bandwidth, edge processing and maintaining super powerful central servers will cause edge processing to be the most efficient and cost-effective way to maintain a scalable network in any environment, including datacenters. Owning a central server or utilizing edge computing become the better options As it currently stands, most residential users can only achieve a 1Gbps WAN (internet) connection, and small to medium-sized business can’t get much more but seem to get much less, based on my personal experience. When more than 1Gbps needs to be processed, cloud computing becomes very expensive at which point, owning a central server or utilizing edge computing become the better options. Then you look a total cost of ownership and when the cost of edge computing is less expensive than the cost of maintaining central server architectures, edge computing becomes the single best option. So, I’ll say it again, edge devices (and edge computing) are the future.

There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase In Revenue For Dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, Connected Smart Locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio Of Home Automation Products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages Of Professional Installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realize they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realize that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling Additional Home Automation Products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available.  The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labor warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces Connection Instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realize over time. On the other hand, one issue DIYers may recognize right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognizable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not Everyone Is A DIY Customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing Complete And Custom Solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.

Artificial intelligence allows machines to do jobs previously done by people. When it comes to security and surveillance, this technology allows cameras and control room equipment to identify a wide range of threats automatically and in real time across hundreds or even thousands of cameras – allowing security teams to take immediate action to protect people and assets. AI Technology And Surveillance Solutions Artificial Intelligence technology built into surveillance solutions help organizations optimize their security Video surveillance cameras are the electronic eyes of any security operation. In the past, human supervision was needed to make sense of the images captured, and to assess whether certain events posed a security risk or not. With some organizations using hundreds or even thousands of cameras to protect their people and assets, manual review of footage is simply impossible – potentially leaving them vulnerable to security breaches. Advanced Artificial Intelligence technology built into surveillance solutions can help organizations overcome this challenge and optimize their security. This means cameras, control-room equipment and back-end infrastructure can now ‘learn’ about potential threats for themselves by recognizing people, vehicles and even behaviors. Detection And Prevention The manual interventions needed with traditional security systems mean that teams were frequently reacting to breaches that had already happened. Artificial intelligence changes all this by recognizing potential threats before they impact company’s people or assets – allowing security teams to react immediately to neutralise any potential threat. Artificial intelligence solutions can automatically trigger alerts when a person appears in a restricted area For example, artificial Intelligence solutions can automatically trigger alerts when a person appears in a restricted area, or when a vehicle with a blacklisted number plate enters a site. With alerts delivered in real time, teams can identify and react to security threats and protect people and assets more effectively. And because alerts are automated, potential threats are hardly missed or overlooked. How Does Artificial Intelligence Work? Artificial intelligence systems become more intelligent over time, building databases of potential threats and reacting to new events accordingly. This allows systems to ‘think for themselves’ and to alert teams of any suspicious events or people who are caught on camera. Artificial intelligence technologies use advanced algorithms based on Deep Learning to distinguish between different kinds of security events and threats. Technologies incorporated into the Hikvision portfolio include: Facial recognition which allows law enforcement personnel to identify suspects and commercial teams to identify VIP customers in real time. Vehicle identification which can be used to identify vehicle number plates and recognize different types of vehicles (even down to make and model), or to trigger alerts when vehicles enter restricted areas. Perimeter protection which helps organizations to identify real threats by distinguishing people and vehicles from other moving objects and keeping false alarms to a minimum. Business intelligence which employs people counting, queue detection, and heat mapping technologies, so that organizations can enhance operational efficiency by making use of the data report. Increasing Commercial Success  Artificial intelligence isn’t just useful for identifying security threats – although this is a key strength of the technology. It can also help organizations increase their competitiveness and commercial success. For example, VIP customers who opt to participate in special marketing promotions or other incentives can be identified so staff can provide the right kind of service at the right time. This gives organizations the opportunity to personalize the service experience, foster loyalty and maximize customer lifetime revenues. Artificial Intelligence can help organizations to better understand customers and meet their needs more effectively In the same way, artificial Intelligence can help organizations to better understand customers and meet their needs more effectively – leading to more commercial opportunities. One feature – called People Counting – allows stores and commercial centers to map footfall at peak times, ensuring that staffing is optimized to meet demand. At the same time, stores can see which areas of the building customers visit most and adjust their merchandising and product positioning accordingly to maximize the sales opportunities. Artificial Intelligence At Hikvision Hikvision’s family of artificial intelligence products include the DeepinView network cameras and DeepinMind NVRs. The products help to tackle security with facial recognition; monitoring and counting of people; and recognition and detection of vehicles, to name a few. These features all depend on artificial intelligence technology to recognize, classify and respond to security threats. This article was written by Hikvision.

The mindset behind a new law to prohibit the use of facial recognition and other security-related technologies by San Francisco police and other city agencies is obvious in the name of the new ordinance: “Stop Secret Surveillance.” Ordinance To Stop Secret Surveillance The San Francisco Board of Supervisors passed the ordinance 8-1 with two abstentions on May 14, and there will be another vote next week before it becomes law. We have an outsize responsibility to regulate the excesses of technology precisely because they are headquartered here" The irony of such a law emanating from northern California, where tech giants promote the use of numerous technologies that arguably infringe on privacy, is not lost on Aaron Peskin, the city supervisor who sponsored the bill. “We have an outsize responsibility to regulate the excesses of technology precisely because they are headquartered here,” he told the New York Times. Regulating Facial Recognition Technology  Although the facial recognition aspects of the ordinance have been the most publicized, it also targets a long list of other products and systems. According to the ordinance, "Surveillance Technology" means “any software, electronic device, system utilizing an electronic device, or similar device used, designed, or primarily intended to collect, retain, process, or share audio, electronic, visual, location, thermal, biometric, olfactory or similar information specifically associated with, or capable of being associated with, any individual or group.” Broadly interpreted, that’s a lot of devices. Includes Biometrics, RFID Scanners The ordinance lists some examples such as automatic license plate readers, gunshot detection hardware and services, video and audio monitoring and/or recording equipment, mobile DNA capture technology, radio-frequency ID (RFID) scanners, and biometric software or technology including facial, voice, iris, and gait-recognition software and databases.   Among the exceptions listed in the ordinance are physical access control systems, employee identification management systems, and other physical control systems; and police interview rooms, holding cells, and internal security audio/video recording systems. The ordinance ban applies to city departments and agencies, not to the general public and exceptions include physical access control systems, employee identification management systems, and internal security audio/video recording systems Airport Security Not Part Of Ordinance The ban only applies to city departments and agencies, not to private businesses or the general public. Therefore, San Franciscans can continue to use facial recognition technology every day when they unlock their smart phones. And technologies such as facial recognition currently used at the San Francisco airport and ports are not impacted because they are under federal jurisdiction. Furthermore, the San Francisco police department does not currently use facial recognition anyway, although it has been deployed in places such as Las Vegas, Orlando, Boston and New York City. Safeguarding Privacy Of Citizens The ordinance appears to have a goal of avoiding government uses of technologies that can invade individual privacy, seeking to avoid worst-case scenarios such as an existing system in China that uses millions of surveillance cameras to keep close tabs on the Uyghurs, a Muslim minority population. Any new plans to use surveillance technology must be approved by the city government, and any existing uses must be reported and justified by submitting a Surveillance Technology Policy ordinance for approval by the Board of Supervisors within 180 days. Surveillance Technology Policy  Banning use of facial recognition just when its capability is being realized is counterproductive But might such a ban on technology uses undermine their potential value as crime-fighting tools just when they are poised to become more valuable than ever? Ed Davis, a former Boston police commissioner, told the New York Times it is “premature to be banning things.” He notes: “This technology is still developing, and as it improves, this could be the answer to a lot of problems we have about securing our communities.” Technology development doesn’t happen in a vacuum and banning uses of facial recognition and other technologies just when their capabilities are being realized is counterproductive. We should be thoughtful, deliberate and transparent in how we embrace new technologies. However, discarding them out-of-hand using emotionally charged words such as “secret surveillance” does not promote the best use of technology to the benefit of everyone.

The Electronic Security Expo (ESX) will be held at the Indiana Convention Center, June 3-6, in Indianapolis. The show focuses exclusively on the electronic security and life safety industry, including companies that service the connected Internet of Things (IoT) space for homes and businesses. The ESX Main Stage will highlight inspirational presentations from motivational speakers, Dr. Rick Rigsby and Kevin Brown. In addition, there will be a founder of a drone security company and an Entrepreneur-in-Residence from Kleiner Perkins for OpenXchange, and a Secret Service agent for the Closing Keynote. Sharing Best Practices And Trends In breakout sessions, colleagues and business thought leaders will share best practices, trends and opportunities that helped their own companies and careers, so that others might replicate their successes or minimize their failures. These sessions are aimed at propelling attendees to reimagine their business models and go-to-market strategies, says George De Marco, Chairman of ESX and Managing Partner for DECO Ventures LLC. Examples of breakout sessions include: CounterPoint Forum – “False Alarm Dispatches - A Real Threat or a Nuisance to the Industry?” “Top 3 Ways to Grow Your Video RMR” “5 Faster, Smarter Ways to Improve Cash Flow” “Artificial Intelligence Real Time Video Monitoring Solutions” Promoting Security Professionals’ Growth Our goal is to develop next-gen methods that deliver industry content and promote professional growth"“Each year, we challenge ourselves to raise the bar of the educational sessions and main stage events,” says De Marco. “One of the ways is introducing new faces and voices for the peer-developed and peer-driven educational sessions that offer best practices and identify trends, opportunities and challenges for industry professionals to consider today and in the future. Our goal is to develop next-gen methods that deliver industry content and promote professional growth as the industry pivots to the future.” New entrants and disruptors are challenging traditional go-to-market strategies, causing traditional companies to rethink how they rise above the noise in a changing competitive landscape and handle new consumer buying behaviours, says De Marco. Exhibitors At ESX Exhibitors that support ESX include Interlogix (Diamond sponsor), Napco (Platinum sponsor), Alula and DMP (Gold sponsor), and ADI, Altronix, Bold Group, Essence, ICT, Quick Response, Resideo, Secura key, Security Central and WeSuite (Silver sponsors). ESX seeks to connect exhibitors with the influencers and decision-makers from companies that represent a cross section of dealers, integrators and monitoring companies in North America. The exhibit hall will be the focal point for exhibitors to showcase their latest technology in the city’s impressive convention center. The exhibit hall will be the focal point for exhibitors to showcase their latest technology in the city’s convention center “We recognize individuals and companies during the Opening Celebration that help propel the industry forward and at our VIP Event at the Indianapolis Motor Speedway,” says De Marco. “During the day, there are meals around the Main Stage sessions which gather attendees around the table for casual conversation before the presentation begins.” Indianapolis, home of the Indy 500, is a unique location that has a lot to offer the attendees of ESX. A special night at the Indianapolis Motor Speedway will invite a limited number of guests to share great food and drinks, to experience a trip around the track in an official pace car, and to ‘kiss the bricks’, a speedway tradition. Centrally located in the US, Indianapolis is a convenient convention destination for travel, whether flying or driving. Connecting With Peers And Colleagues Another benefit of the show is the cross-section of companies represented in the industry, whether large, medium or small There are also networking opportunities throughout the week. The Pub Crawl, an attendee favorite, is a night where long-time friends gather, and new friendships are made. “This is where the real conversations happen between peers and colleagues about real problems of running and growing a company, and solutions that can make a difference,” says De Marco. Another benefit of the show is the cross-section of companies represented in the industry, whether large, medium or small players. This enables professionals to come together to connect with their peers and colleagues, allowing for deep discussions on how to grow their people, revenues and profits, including mentoring opportunities that encourage leadership development, says De Marco. The subject of finding qualified employees is top of mind for almost every industry today, especially the security industry. Sessions that address hiring and managing employees for industry professionals include  “Hiring from Outside the Monitoring Industry: Surprising Resources for Great Operators” “Maximize New Employees: Why Onboarding is Critical to Their Success” “5 Tips for Effective Employee Performance Evaluations” Helping Attendees To Reinvent Their Business “Our focus is primarily on the attendee, helping them connect with suppliers, colleagues and opportunities that reimagine their businesses, so they can be stronger competitors,” says De Marco. “If we can provide the right knowledge to inspire or transform the attendees to take meaningful action or implement change that helps them remain relevant, we believe we have succeeded.” There will be an undercurrent of sadness at ESX this year because the industry recently suffered a loss. George Gunning, former CEO of USA Alarm Systems and one of the founding members of ESX, passed away in February. “We would be remiss if we didn’t recognize his contributions and influence on the industry and ESX over the years,” says De Marco. Another founding member of ESX who has passed away is John Murphy, formerly CEO of Vector Security.

Nexkey says its mission is to disrupt the access control market and ‘change the way people experience access to physical places’. The startup is embracing the latest buzzword for access control – frictionless – while also enabling electronic access control for doors currently protected by mechanical locks. The system is simple with only three components – a controller, an electronic replacement lock core, and a smart phone app. The ‘controller’, a combined reader and access control panel, is used to connect to existing electric strikes, mag locks, electronic push bars and other hardware components at the door. It also communicates via Bluetooth with a smart phone credential. Users approach a door, choose the door they want to open in the app, and wait for the app to say ‘unlocked’. Replacing Key Cards And Fobs With App Access rights are customized for each user, and doors can be unlocked remotely to allow a delivery guy or guest to enterThe electronic ‘core’ device can be switched out with existing mechanical lock cores to provide electronic access control in locks such as deadbolts, mortise locks, Euro-cylinders, levers and camlocks. It is compatible with 95 percent of mechanical locks, using a changeable tail piece to adapt to various configurations. The core communicates via Bluetooth with a smart phone credential that links to a cloud system. Users approaching a door open the app, tap the core, and wait for the app to say ‘unlocked’. A Nexkey goal is to ‘replace all keys, key cards and fobs with one app’. The Nexkey app recognizes which ‘key’ goes to which door and reveals the right key as you approach. ‘Keys’ are created and access rights are assigned from a smart phone, using email addresses and phone numbers to verify identity. Temporary codes can be texted for one-time entrance for cleaning crews or contractors. Access rights are customized for each user, and doors can be unlocked remotely to allow a delivery guy or guest to enter the building. The Nexkey Portal provides a snapshot of system operation, who enters which door at what time, and logs that can be reviewed and downloaded for audit reports. Affordable Access Control Systems For SMBs Nexkey is targeting the small- and medium-sized business (SMB) market, basically companies with 20 to 500 employees, which are looking for access control systems that are affordable and easier to manage. The Nexkey controller costs $999, and the core is $499. Monthly fees start at $15 to $29 per month per door, but the prices go down as additional doors are added. Nexkey is targeting the SMB market, which are looking for access control systems that are affordable and easier to manage Larger enterprises tend to want out-of-the-box integration with alarm systems and video, which Nexkey does not offer, so SMB is their “sweet spot,” says Eric Trabold, CEO. There is an API (application programming interface) that integrates with third-party applications. According to Nexkey’s customer surveys, 30 percent of customers say they bought Nexkey to have a simpler access control credential (a smart phone instead of a key, card or fob). Another 30 percent favor simplified management and quick access through the app. Some 17 percent like the ‘unified’ experience to manage shared, single and multiple workspaces using smartphone credentialing and a cloud-based system. Involving Security Dealers And Integrators Nexkey announced a ‘dealer program’ at the recent ISC West trade show in Las Vegas, and interest was highIn the early days, Nexkey looked to work directly with businesses to foster communication and to gain understanding of how the product can best be deployed. Having gained that insight, the ‘next level’ is to engage security dealers and systems integrators to install the system, says Trabold. Nexkey announced a ‘dealer program’ at the recent ISC West trade show in Las Vegas, and interest was high. Trabold says 134 integrators/dealers sought to engage. In coming weeks, the company will be finalizing that program, enhancing the dashboard to enable dealers to manage the system on behalf of their customers, for example. “We will be looking at how we can go from that amazing level of interest to being actively engaged with partners in the channel,” says Trabold. Using NPS To Measure Product Quality Nexkey uses the Net Promoter Score (NPS) as a benchmark for how well the product is accepted in the marketplace. NPS measures the quality of a product by analyzing how likely customers are to recommend it to a friend or colleague. As an example, Apple currently has an NPS of 65%. In comparison, Nexkey has achieved a score of 60 percent, and is looking to improve it even more. “A year from now, we want to get the same positive feedback from our dealer/integrator community,” says Trabold. “That’s the challenge, engaging with partners and scaling the business forward. We still have work to do.”

The average German consumer generates nearly 213 kilos of packaging waste every year. ZAK–Zentrale Abfallwirtschaft Kai­serslautern—the municipal waste manage­ment company of Kaiserslautern, treats, recycles and disposes of this and other types of waste for the more than 250,000 residents of the city and district of Kaiser­slautern, Germany. ZAK relies on MOBOTIX video systems to ensure that operations run smoothly and that the 88-hectare premises of the modern waste manage­ment facility remain safe. Modern Waste Treatment The landfill was closed in 1999 due to changes in the law. Since then, the waste from the city and district of Kaiserslautern has undergone mechanical biological treatment and been disposed of exter­nally, or it has been thermally treated by an external company. For this reason, the waste collection and treatment facilities are therefore a priority, as well. All facili­ties are subjected to continuous improve­ment processes to remain state-of-the-art. The same applies to MOBOTIX camera solutions. “Initially we were using analog video sys­tems to keep an eye on the gate and facil­ities. Now there are 65 modern MOBOTIX video IP solutions ensuring smooth oper­ations on the premises,” explains Michael Hentz, IT and telecommunications man­ager at ZAK. Camera For Fire Prevention And Detection There are two M15D thermal cameras in use to monitor the temperature of the tim­ber shelter in general and more specifi­cally, the temperature of the fuel. The video systems can automatically detect events within a range from -40 to 550 °C (-40 to 1022 °F), thanks to a thermal sensor technology and thermal radiometry. For this reason, the technology is well suited to operate as an automatic alarm when paired with temperature thresholds or ranges.One of the thermal cameras has been sus­pended in the timber shelter where it monitors the entire area for high tempera­tures One of the thermal cameras has been sus­pended in the timber shelter where it monitors the entire area for high tempera­tures. A fire can break out quickly during the fermentation process. This way, materials with exces­sive temperatures being added to the facilities when brought by truck can be detected. The second video solution has been installed in a location where the material is trans­ported by crane so it can be fed into the incineration process. Mr. Hentz explains: “We can know exactly how high the tem­perature is in the timber shelter and can take countermeasures, if necessary.” Video Solution Replaces Rearview Camera In addition to the thermal cameras, 90% of the cameras that ZAK uses are M25 video systems, which are distributed over the premises, especially in areas where people are not present. The M25 camera is a compact, affordable and powerful all-round system that uses 6MP Moonlight technology. “These cameras are particu­larly excellent because they are robust, low-maintenance and weatherproof,” adds Mr. Hentz. “These features play a very critical role because dirt is omnipresent at the waste management facility. And of course, this dirt collects on the cameras, as well. But the MOBOTIX models continue to perform well. They’ve really proven themselves.” A thermal camera has been sus­pended in the timber shelter where it monitors the entire area for high tempera­tures Video systems have also been installed on buildings where there is little leeway. Driv­ers of the two trucks, which are constantly moving back and forth on the premises, use a tablet computer to view the images provided by these cameras. It gives the drivers a good vantage point of things when they are manoeuvring their vehicles, and it pre­vents accidents. “Rearview cameras are of little use, as they become dirty quickly,” concedes Mr. Hentz. “Which is what gave us the idea to provide tablets to our driv­ers, so they can use the images generated by the cameras.” Two T25 IP Video Door Stations have been installed on the exterior and interior area near the main gate. They are used for door communication and access control. Addi­tionally, they make it possible to use RFID and keypad solutions to time-control and log access to the premises as well as create photo-documentation. Employees work around the clock at the biomass power plant, which means that chances are, there will be someone on the premises who needs to leave after ZAK closes for the day. In this event, the person can ring a bell and an employee will then open the gate. Quality Stands Out Mr. Hentz is very pleased with the MOBOTIX solutions. “I’ve been working for a long time with these video systems. They are both exceptionally robust and main­tenance-free. What’s more, it is also easy to manage the network cameras. They score points because data can be stored directly in the camera. "I am also convinced because over the years, you can tell that the features are continually being tweaked. Yet, all cameras work on the same basic principle, which is a tremen­dous advantage when it comes to using them. The range of possible applications is still very diverse, thanks to the high image quality and the option to use vari­ous lenses.”

The Enforcer 32WE APP is a professional high-security wireless solution, that delivers maximum security, flexibility, potential and opportunities for installers and users alike. Profitable Business Solution With remote programming and diagnosis of the system using InSite UDL software via the PyronixCloud, the Enforcer 32WE APP system can be checked and even amended without having to send an engineer to site. This means there are fewer call-outs for the installer, or, should an engineer still be required to go to site, any issue can be pinpointed before arriving, which means much greater efficiency. This makes the system a much more profitable solution for their business. The initial installation is also much more efficient and flexible utilising the PyronixCloud and two-way wireless technology. Setting up an account on the PyronixCloud avoids the difficulty of having to set up static IP, while the sheer volume of Pyronix two-way wireless peripherals with features like one-push-to-learn and signal strength indicators (SSI), alongside wired expanders, allow the installer to tailor any installation to perfectly protect any property. Superior Real-Time Remote Control Users can rest assured knowing that the Enforcer 32WE APP is a superior security solution that can meet their property needs, with simple and non-invasive fitting and expandability. Another key benefit for the user is the HomeControl+ App, which gives them complete real-time control of their system from anywhere in the world. So, the system not only protects the property but provides the user complete functionality, with remote arming and disarming, as well as control of any wired automation outputs. They can even check the status of every device on the system in real-time and much more.

Security and surveillance systems are becoming critical to manufacturing plants and factories by helping to address the theft of raw materials, the theft of IP, and the tampering of equipment, machinery and cargo. They can also serve as an effective monitoring tool for overseeing assembly line production and worker safety. A Micron/Repon Case Study Repon, a manufacturer of high-quality ball bearing slides used in various industries including server- and rack-mount systems, office/home furniture, white appliances, tool boxes and medical carts, recently deployed an advanced security and surveillance system—an edge storage solution—at their newly built manufacturing plant in the south of Taiwan. Their system architect, Apogear, integrated Micron’s industrial microSD cards into this solution. In the case of Repon’s deployment, 24x7 operational requirements needed to be met while minimizing the risk of data lossIn this case study, we discuss why Repon implemented an edge storage solution and how they will benefit—from a total cost of ownership (TCO) perspective—with Micron’s industrial microSD cards. Why Edge Storage? The simple answer: to enhance overall system reliability. In the case of Repon’s deployment, 24x7 operational requirements needed to be met while minimizing the risk of data loss. Edge storage—the recording of video and storing it at the camera—provides recording redundancy, helping to reduce the risk of data loss. By storing a second copy of recorded video in a microSD card, edge storage provides backup in case there are any issues with the primary network storage (including network reliability issues). In the event the primary network storage goes offline, video continues recording in the microSD card. The recorded video can then be synchronized to network video recorders (NVRs) or video management systems (VMS) after the primary system is restored. Selecting The Right Industrial microSD Card Historically, memory manufacturers sell the lowest quality NAND flash (media grade) memory to the memory card market. While this quality of NAND can be sufficient for storing pictures and video (where data is written to once and stored), using it in microSD cards for edge storage (where data can be written and rewritten to often) is not recommended. Figure 1: Edge Storage for Recording Redundancy Edge recording with memory specifically designed to support 24x7 recording over a long period of time requires a new understanding of how that memory is made— from silicon selection, to manufacturing flow, to product design, to qualification testing. Many microSD cards available in the market today are intended for consumer use in digital still cameras (DSCs), car dash cams, or home cameras; they are not designed for commercial and industrial edge storage in IP video surveillance cameras. As such, edge storage can often be viewed as ‘unreliable’ by system integrators and installers.Users may not understand that the lifetime and quality of a microSD card can vary significantly depending on the quality of the card Users may not understand that the lifetime and quality of a microSD card can vary significantly depending on the quality of the card. Selecting the wrong quality of microSD card can result in costly field failures, often occurring within months after deployment. The importance of selecting the right memory card in an edge storage solution is illustrated in Apogear’s analysis of Repon’s edge storage solution. The analysis also shows the cost savings Repon anticipates from using Micron’s Industrial microSD cards in their solution. Project Cost Analysis And Assumptions Apogear’s total cost of ownership (TCO) analysis (below) is reflected in relative percentages, and not on actual dollars and cents given regional and vendor differences. To create an understanding of the project scale, the TCO was estimated at approximately $850,000 USD over a three-year contract term in regards to deploying a 600-camera system at Repon’s manufacturing facility using Micron Industrial microSD cards. Figure 2: Cost Distribution Data, as provided by Apogear Figure 2 provides the percentage of costs during the estimated lifecycle of the edge storage system. The cost per system phase amounts to: Equipment cost (68%) - the cost of an IP camera, networking equipment (switch, cables, etc.), accessories, NVR and central monitoring system (CMS), and storage (HDD and microSD card). Deployment cost (20%) - the cost of installation, configuration and integration. Design cost (2%) - the cost of consulting and system architecture design. Maintenance cost (8%) - the cost of planned, regular and additional maintenance services. Decommission cost (2%) – the cost of dismounting and recycling equipment at the end of its lifetime Why Micron’s Industrial microSD Card? Micron’s solution is backed with a 3-year product warranty under professional surveillance use casesThe importance of product reliability is often underestimated when considering the cost of maintenance and field service. When a retail-grade microSD card fails, the card must be replaced. Not only are there direct costs of sending a crew to service and replace the card, but there are also outage times that can result in significantly more costs. By implementing Micron’s industrial microSD card, which is designed for 24/7 video surveillance edge storage usage, it is estimated that Repon will see an approximate $141,000, or about 16%, improvement in TCO compared to using an off-the-shelf retail microSD card1. High Reliability and Quality, Lower Maintenance and Replacement Costs Micron’s industrial microSD card supports 3 years of high-quality continuous 24/7 video recording with a quality specification of 2 million hours mean time to failure (MTTF) and 0.44% annualized failure rate (AFR) —2X better than a typical HDD today. Additionally, Micron’s solution is backed with a 3-year product warranty under professional surveillance use cases, helping to keep maintenance and replacement costs to a minimum. Figure 3: Maintenance and Replacement Cost Comparison, as provided by Apogear Advanced Features Minimize Risk Of Data Loss Micron’s industrial microSD card contains firmware optimized to provide stable performance for 24x7 high quality video recording with minimal frame drops.Micron understands the unique needs of this market and has developed deep application-level expertise In addition, Micron’s industrial microSD card offers a health monitoring feature for IP camera integration that reports card usage and lifetime remaining. Systems can integrate this feature into their software to alert predictive maintenance service. Micron’s industrial microSD card comes with password protected lock/unlock features to keep the device secure. Conclusion The move to edge recording and high endurance storage is happening across the Industrial IoT landscape. Targeted solid state storage solutions are emerging, and with it, new entrants into the security and surveillance ecosystem. As a leader in automotive and industrial memory solutions, Micron’s new product line of industrial microSD cards are built to meet the requirements of this industry. As a trusted advisor to its embedded customers for more than 25 years, Micron understands the unique needs of this market and has developed deep application-level expertise and a portfolio designed with that in mind. Most importantly, it brings to the market a mindset to deliver sustainable value to its customers.

At one of Spain’s newest co-working spaces, the founders’ vision incorporated using the latest in security, accessibility and design to create a 21st-century business center. Flexible and wire-free, SMARTair™ from TESA delivers real-time access control that can accommodate both regular daily traffic and busy one-off events at ULab’s dedicated events area. SMARTair Wireless Online Management SMARTair™ Wireless Online management now enables access to the building and individual offices to be controlled in real time. ULab’s SMARTair™ system securely manages regular daily traffic of approximately 100 people, and has the flexibility to accommodate many more temporary visitors when their event space is full. “In addition to regular daily traffic, weekly traffic can almost multiply by 10 if an event is held,” says Enrique Burgos. “We needed an access control system as flexible and convenient as SMARTair™.” Also — and critically for ULab — SMARTair™ escutcheons and wall readers complement the ultra-modern design aesthetic of this new workspace. With SMARTair™ Wireless Online, ULab’s facility manager can monitor the building’s security status from a single control point and in real time, controlling who enters and when. The installation permits remote opening of any door at ULab, enabling easy access in cases where users have lost or forgotten their credential. Remote access can be granted from the SMARTair™ Web Manager software, which works on any device inside a standard browser without software installation, or from the SMARTair™ admin app for Apple and Android cellphone devices. Individual Access Rights For User Profiles It’s also easy to schedule individual access rights for different user profiles — allowing, for example, site managers to access all doors, but offering occasional users more limited entry to common areas. Changes in status can be made instantly from the Web Manager. And because SMARTair™ locks are operated with RFID smartcards, there’s no security problem if an employee loses their credential. With the SMARTair™ admin software, a simple click cancels the credential’s access rights — a much quicker and cheaper process than replacing a mechanical lock. With contemporary, low-profile design, user-friendly operation and flexible, real-time security functionality, SMARTair™ wireless access control has captured the spirit of ULab.

Since 2008, Transportation Impact, a privately held 5-time Inc. 5000 company, has been providing maximum supply chain cost reduction for clients in multiple vertical markets. The company, which is based in Emerald Isle, North Carolina, has made a huge impact on the bottom line for clients by reducing shipping costs through small package and freight negotiation along with their state-of-the-art transportation management system.Today, the company employs a team of 70 to employees and contractors, with more than 300 years of combined carrier experience, leveraging its industry savvy to drive down clients’ net annual freight spend by an average of more than 20 percent. By staying true to its core values of work ethic, professionalism, perfection, integrity and passion, Transportation Impact has developed a strong presence in its community, is among the fastest-growing businesses in the country and has been named among the Best Workplaces 2017. With two ultra-modern office buildings based in North Carolina, the safety and security of the company’s dedicated employees and infrastructure became a major priority for Transportation Impact. It was time for the company to invest in an industry leading access control system to protect their valued employees now and down the road. Securing Conference Room And Executive Areas Transportation Impact is dedicated to making a significant impact on its clients’ bottom line and this dedication proliferates into their internal operations. With 70 employees working out of two office buildings in Emerald Isle, NC; they needed an access control solution to safeguard employees and their infrastructure.The company’s corporate headquarters reside in a building that consists of 4 floors with two floors containing executive offices and conference rooms and the top two floors housing a restaurant and bar which is open to the public. The biggest challenge Transportation Impact found with a shared building is the common occurrence for the public to walk in on private meetings taking place in the conference rooms and inquire about the location of the restaurant. Having the public enter Transportation Impact’s office at will was not only a disruption, but a security risk for employees and private company information and systems. It was imperative that the conference room and executive areas were safeguarded from unauthorized access. Having the public enter Transportation Impact’s office at will was not only a disruption, but a security risk for employees ISONAS Pure IP™ Access Control Solution With its rampant growth, it was time for the company to increase the level of security at their facility and invest in an access control solution that was simple to administer across multiple buildings, could handle the addition of geographically dispersed locations and provide their users with a convenient method to access the buildings. Transportation Impact needed a special delivery, the right access control solution from their trusted security integrator, Electronic Solutions. Electronic Solutions has been working with Transportation Impact over the last few years and understood their need for a simple and convenient access control solution. Ron Snyder, President at Electronic Solutions and an ISONAS certified partner, delivered the ISONAS Pure IP™ access control solution in the fall of 2016 starting with a pilot program for ISONAS’s new RC-04 reader-controller all managed from the ISONAS software, Pure Access cloud.Transportation Impact was one of the first companies to use the new hardware product and provide feedback on the functionality and usability of the system. In addition, they were one of the first to take advantage of the Pure Mobile credentials from ISONAS. “ISONAS is a great team to work with as they are all about supporting their certified dealers and offering top notch customer service to help make the implementation process seamless,” states Ron Snyder, President at Electronic Solutions. “The ISONAS solution is a great product and so much easier than the past access control systems that required running several cables to install it. ISONAS offers a simple solution, which only requires an ISONAS reader-controller and a CAT 5 cable for power and data; making it an easy deployment for customers.” Together, ISONAS and Electronic Solutions made a huge impact and created a safer workplace environment for Transportation Impact with convenient security at a minimal cost. Convenient Mobile Access Control One key challenge that drove Transportation Impact and Electronic Solutions of Greenville to choose ISONAS was the need for convenient access for their users. Upon the initial installation, Transportation Impact utilised key fobs to provide access to their users. Unfortunately, a number of the key fobs were lost which resulted in employees propping open doors; circumventing the security and effectiveness of the access control solution. With the number of lost key fobs, Transportation Impact needed to find a way to incorporate access control into their employees’ normal, everyday practices. The ISONAS Pure Mobile credential allowed them to take the convenience of their mobile phone to the next level. The Bluetooth® Low Energy feature of the Pure IP™ hardware family (RC-04) eliminated the need for a physical card or key fob and allowed a mobile device to act as an access card. With the simplicity of Pure Mobile in combination with Pure Access, there was no need to install additional software, purchase additional licenses to enroll mobile credentials, or acquire a massive bank of credentials. The RC-04 hardware and Pure Access software are ready to use with the ISONAS Pure Mobile credentials right out of the box. An employee at Transportation Impact can simply download the Pure Mobile application to their phone, present it to a reader-controller, and the facility administrator associates that mobile phone to the user’s profile. “In addition to having mobile access, we really liked having the ability to automate on a schedule and set the doors to lock and unlock during certain times of the day" “We were looking for an easy-to-use access control solution that allowed access with the touch of a button and we found it,” says Norm Pollock, VP of Information Technology at Transportation Impact. “In addition to having mobile access, we really liked having the ability to automate on a schedule and set the doors to lock and unlock during certain times of the day all from the Pure Access Cloud software.” With this new technological advancement delivered to their door, Transportation Impact had the right solution in place to avoid the days of lost key fobs. By having employees use their smart phones as a credential to enter the building, the company could rest easy knowing that they were protected and in a secure operation. Pure Access Cloud Software With a successful pilot program under their belt, Transportation Impact currently has 11 ISONAS RC-04 reader controllers installed across two office buildings all administered from the Pure Access Cloud software, giving them access from anywhere at any time. Pure Access cloud eliminated the need for any additional onsite network infrastructure and provided full administrative and management power of their access control system from any device. Now they can assign users to the system, establish access schedules, events and holidays preventing doors from being propped open and surprise visits from the public. With 9 doors secured in their corporate headquarters and two installed in their second building on the front and back doors; Transportation Impact is ready for business. ISONAS, Electronic Solutions of Greenville, and Transportation Impact all took the high road and worked together to implement a new access control system that helped to improve safety while being convenient at the corporate headquarters. With plans of a third office building in the works, it will be an easy road for Transportation Impact to add additional doors to their powerful access control system; now and in the future.

  The Dahl Auto Plaza in Winona, Minnesota is part of an auto dynasty that first began in 1911, when Andrew H. Dahl began selling Ford Model T’s out of his general store in Westby, Wisconsin. The company is in its fifth generation of Dahl family ownership with over a century of growth behind it. Today Dahl operates three dealership campuses throughout the Midwestern United States that are home to Subaru, Hyundai, Mazda, Toyota, Chevrolet, Buick, GMC, Ford, and Lincoln automobile franchises. During construction of the new Dahl Auto Plaza in Winona, the installation of a video surveillance system was a required part of the planning. Arecont Vision became the go-to manufacturer for all the dealership’s surveillance cameras. Video Surveillance System Challenge Winona’s Dahl is home to three different dealerships on a single campus — Chevy, Toyota, and the Dahl Used Car Express Service Center. The company needed a comprehensive video surveillance system to monitor its parking lots and service bays for traffic, customer flow, vehicle flow, vandalism, and theft. With a desired 15-16 camera limit to cover such a large amount of space, cameras with high image quality and flexibility were essential to the new surveillance system’s success. No other camera manufacturer could compete with the price and performance of the Arecont Vision Omni series Arecont Vision Try-and-Buy Program The implementation of Arecont Vision megapixel cameras at Dahl Winona began with the use of Arecont Vision’s Try-and-Buy program at the recommendation of Russ Neitzke, President and Founder of systems integrator Digicom, Inc. Cameras selected for a Try-and-Buy trial can be returned by the systems integrator for a full refund of the purchase price if the customer is unsatisfied. The only cameras considered for the Dahl video surveillance system were Arecont Vision SurroundVideo Omni models after they were tested. “No other camera manufacturer could compete with the price and performance of the Arecont Vision Omni series,” Mr. Neitzke said. “As a result, no other surveillance camera manufacturers were recommended by Digicom, Inc. or would be able to so effectively cover the 15 acres of new and used vehicle display, public access, and vehicle service areas at the new Dahl Auto Plaza.” SurroundVideo Omni Unique Design The SurroundVideo Omni series features a unique, patented 360o track design. Each camera includes four individual megapixel (MP) sensors mounted in multi-axis gimbals that can be independently placed and aimed in nearly any configuration, allowing coverage to be highly customized to specific project requirements. With features like remote focus in the SurroundVideo Omni G2, interchangeable lenses and high-resolution capabilities (12 and 20MP) in both G1 and G2 series models, the versatility of this camera family is unmatched. For large open spaces such as those found at the new Dahl campus, the SurroundVideo Omni series provides high resolution, omni-directional video in a rugged, low profile enclosure suitable for both indoor and outdoor use. The cameras are IK-10 impact resistant and IP66 environmental rated against dust and water, making them ideal for Dahl’s requirements. Reduced Need For Multiple Cameras Most critical for Dahl were the SurroundVideo Omni series benefits of low maintenance, high video resolution, and the ability to reduce the number of cameras required for full situational awareness throughout the campus. The SurroundVideo Omni 12MP models selected include Wide Dynamic Range (WDR) technology, which aids in producing high quality, clear images even in challenging light situations. The SurroundVideo Omni reduces the need for multiple cameras to cover open spaces, saving the customer money With Digicom Inc. designing the surveillance and installation plans, Dahl was in good hands. Dahl selected the SurroundVideo Omni series, reaping the significant benefit of reduced installation time. Each sensor gimbal in a SurroundVideo Omni is magnetically set in place around the 70+ placement-point omnidirectional track and then quickly locked down during installation. The SurroundVideo Omni reduces the need for multiple cameras to cover open spaces, saving the customer money on both camera cost and installation requirements. Without the need for the constantly moving parts of a legacy Pan-Tilt-Zoom (PTZ) camera, there are no parts, gears, belts, or motors to wear out and to require maintenance in the SurroundVideo Omni series. This reduces ongoing operational costs. This makes it easy for the installer to arrange an ideal coverage layout. Another significant selling point for Dahl was that each SurroundVideo Omni camera requires only a single IP category 5 PoE (Power over Ethernet) cable, which reduces both complexity and installation cost. ExacqVision VMS Dahl can monitor the surveillance system locally, corporate-wide, and on various smartphones and tablets. Arecont Vision Technology Partner Program member ExacqVision is utilised for the video management system (VMS). A single ExacqVision VMS license is required for each SurroundVideo Omni camera, while providing four high-definition video views. Arecont Vision cameras are certified with ExacqVision and the VMS is installed in the Arecont Vision MegaLab™ to enable ongoing collaboration between the two companies and to ensure the best possible integration and support for customers. Dahl can monitor the surveillance system locally, corporate-wide, and on various smartphones and tablets Arecont Success At Dahl The Arecont Vision SurroundVideo Omni cameras at Dahl have been a great success, with high customer satisfaction. “Basically,” Mr. Neitzke stated, “The coverage that you get with the SurroundVideo Omni is really like buying four cameras in one.” Being able to effectively cover Dahl’s range of campus requirements with fewer cameras and lower purchase, installation, and operational costs meant that Arecont Vision has hit all the required marks for this project, according to Mr. Neitzke. The system has performed incredibly well, with few issues from the end-user. On the rare occasion when an issue has popped up, the Arecont Vision team has been responsive to the customer’s needs, providing technical support, advanced replacements, or any other kind of assistance Dahl has needed for the surveillance system. Future Projects Arecont Vision and Dahl are now planning a second, even larger project at Dahl’s campus in downtown La Crosse, Wisconsin. Dahl plans on upgrading this campus with a new surveillance system for indoor and outdoor spaces with Arecont Vision cameras. Digicom, Inc. and the Arecont Vision Field Application Engineering groups are developing a campus-wide plan for this next project. SurroundVideo Omni will be ready to be deployed yet again whenever Dahl needs it.

Statistically speaking, incidents of terrorism are unlikely to impact most businesses and institutions. However, the mere possibility of worst-case-scenario attacks is enough to keep security professionals awake at night. Compounding the collective anxiety is the minute-by-minute media coverage when an attack does occur. The immediacy of the shared experience of global tragedy impacts us all – including security system decision-makers. We asked this week’s Expert Panel Roundtable: How is the rise in terrorism impacting the physical security market?

What is a business, or an industry, but a collection of people and the results of their work? People make all the difference in the destiny of a business or industry. And the people involved in a business reflect the impact of demographic changes – and the passage of time. The security industry has been largely built by Baby Boomers, who are getting older and increasingly stepping aside to make way for younger folks. We asked this week’s Expert Panel Roundtable: Is there a “new generation” of employees and managers entering the physical security marketplace, and what will be the impact?

ISC West 2019 is in the industry’s rear-view mirror, and what a show it was! The busy three days in April offered a preview of exciting technologies and industry trends for the coming year. We asked this week’s Expert Panel Roundtable: What was the big news at ISC West 2019?