Government & public services security applications
The 100 Mount Street premium-grade office tower completed in May 2019, is the tallest (152m) building in North Sydney. With an innovative cross-braced exoskeleton structure and a soaring glass curtain wall, the tower celebrates Sydney‘s history of excellence in architecture and structural engineering. The 35-story office tower offers panoramic views of Sydney Harbor, Sydney Opera House, and Sydney Harbor Bridge, and is occupied by some of Sydney’s best-known companies. The site al...
Doncaster Culture and Leisure Trust (DCLT), The Dome, required a new solution that would protect several areas, including one of the largest gym’s in Doncaster, The Fitness Village. Vanderbilt ACT365 system DCLT had a specific brief for this project that specified enhancing the staff and customer experience, while simultaneously providing access control solutions to restricted areas from the general public, members, and staff alike. Oliver Law Security (OLS) Ltd. did not hesitate to rec...
An important heritage site which played a key role in protecting the UK during World War II is itself being made safe and secure with the installation of a comprehensive and fully integrated security system, including more than 75 Dahua HD CCTV cameras. Battle of Britain Bunker The Battle of Britain Bunker is an underground operations room in Uxbridge, formerly used by No. 11 Group Fighter Command during the Second World War, most notably in the Battle of Britain and on D-Day. The operations...
A networked surveillance system has been installed at Petwood Hotel in Lincolnshire, the former home of members of 617 Squadron, more famously known as The Dambusters, during World War 2. The hotel, situated in the village of Woodhall Spa, was originally built in 1905, as a country house for a wealthy Baroness, and after serving as a military convalescence hospital during World War 1, was converted into a hotel in 1933. Located among magnificent lawns and landscaped gardens, the Grade II-listed...
As a multi-faceted community with several buildings, public safety services, healthcare facilities, schools, childcare, barracks, a commissary and a visitor’s center, a typical U.S. Military base is a city in itself. Beyond the protection of armed forces personnel, the base is responsible for the safety of many civilians and civil servants. With such high standards and complex needs, U.S Military bases recognize the need for intelligent security systems that enable proactive monitoring, p...
G4S is the globally renowned integrated security company with operations in approximately 85 countries. At the core of the business is G4S Integrated Security, which combines expertise, security professionals, technology and data analytics. G4S Integrated security G4S delivers integrated security around the world with the last six months having brought significant change for the company. The sale of the conventional cash business has enhanced strategic, commercial and operational focus and str...
SpotterRF, a company that specializes in designing Compact Surveillance Radar systems for highly critical sites, announces the integration of their Radar technology with the ULISSE COMPACT HD range of PTZ cameras manufactured by Videotec, creator of professional video surveillance cameras. In this integrated solution, the radar helps the camera to always look in the right direction by tracking potential threats in the vicinity. This greatly increases the value of the cameras by creating a fully automated system that enhances situational awareness and prevents incidents before they happen in large critical areas. Perimeter security Using cutting-edge radar technology, SpotterRF can pinpoint the GPS location of unwanted intrusions around the property and potential threats beyond the perimeter. In a perfectly synchronized operation and without human intervention, the radars rapidly and continuously send these exact coordinates to the connected Videotec PTZ cameras. The response is immediate and they can be programmed to zoom in for greater detail, capture sharp Full HD images of the target and send them in real time to the operator’s monitor. The system promptly sends alerts to operators of an alarm, and due to the near-zero false alarm rate of the radars, this occurs only when there is actually something of interest happening on the site. PTZ camera for surveillance The Videotec ULISSE COMPACT HD PTZ camera offers excellent visual surveillance capability coupled with high functional and mechanical performance in outdoor areas. With its wide field of vision and fast positioning, it is capable of capturing great quality Full HD images in the most adverse environments. The combined system from SpotterRF and Videotec has been proven in many real-world deployments worldwide, such as electrical substations, military zones, and other large sensible areas.
Dahua Technology, with its award winning deep learning algorithms, proudly releases WizMind – a portfolio of solutions composed of project-oriented products including IPC, NVR, PTZ, XVR, thermal and software platforms, delivering precise, reliable and comprehensive AI solutions to verticals including government, retail, energy, finance and transportation. WizMind's human-oriented solutions Powered by AI and deep learning algorithms, WizMind provides comprehensive human-oriented solutions including facial recognition, privacy protection, human video metadata, people counting and stereo analysis, enabling rapid and precise reaction. In addition, it provides more precise and effective AI search to locate targets, generating various human data for business analysis. According to IHS, the total market value of professional video surveillance equipment will grow to $27.2 million by 2023 To protect portrait data, WizMind provides outstanding privacy protection. Based on deep learning algorithms, WizMind supports real-time mosaic masking of the human face or body detected in the monitoring area, which is needed in courtroom scenarios and may be valuable to retailers which can optimize their business through intelligent analysis of customer flow, recorded without violating privacy or GDPR. WizMind based on vehicles WizMind boasts multiple vehicle-based AI solutions, such as ANPR and vehicle metadata, illegal parking which provide more attributes of vehicles for easy control, quick search and business analysis. It is widely used in urban areas, residential community entrances, parking lots and toll stations. By extracting and comparing plate numbers with databases, ANPR helps managers of parking lots and city roads improve vehicle management efficiency with functions like Blacklist Alarm and VIP Recognition. ANPR also supports vehicle tracking, which helps police efficiently locate vehicles according to the crosschecking result. ANPR is able to recognize plate numbers in over 58 countries. WizMind with thermal technology WizMind combines deep learning algorithms with thermal imaging technology to help users achieve ultra-long-distance monitoring in harsh environments, non-contact temperature monitoring and early fire prevention. The Dahua WizMind series is compatible with mainstream third party technology partners With an accuracy of 0.3 degrees Celcius and a speed that monitors three people per second, Dahua’s High Accuracy Body Temperature Monitoring Solution has been widely and successfully applied within transportation hubs, financial institutions, commercial complexes, schools and other places all over the world, joining the global efforts in pandemic prevention and control. WizMind Ecosystem Initiating openness and collaboration, the Dahua WizMind series is compatible with mainstream third party technology partners, such as Milestone, AxxonSoft, ISS and others. Furthermore, WizMind Ecosystem provides the DHOP and sufficient API for our technology partners, enabling them to combine real AI joint solutions to our common customers, and a series of marketing activities will be engaged with our ecosystem partners. Dahua WizMind, a high-end AI series, aims to serve demanding scenarios in many vertical industries. With the mission of “enabling a safer society and smarter living”, Dahua Technology will continue to focus on “innovation, quality and service” to serve its partners and customers around the world.
Due to the escalating coronavirus pandemic (COVID-19), Messe Frankfurt New Era Business Media Ltd and ABEC Exhibitions and Conferences P Ltd, have decided that Secutech India will not take place in 2020. The decision is the result of travel restrictions and strict social distancing guidelines currently in place across India, and a lack of availability at the fair’s venue – the Bombay Exhibition Centre – during an appropriate time later this year. The fair will take place at the same location in Mumbai in May 2021. Stemming the spread of COVID-19 The Indian Government has taken extensive measures to stem the spread of COVID-19. Beginning from March 25, a 21-day nationwide lockdown was announced, effective until April 14. This has since been extended for another 19 days, effective until May 3. Strict social distancing regulations have been imposed, and all incoming and outgoing international and domestic flights have been suspended. With uncertainty and tight travel restrictions in place not only in India, but around the globe, pre-fair planning and preparations for Secutech India, originally scheduled from May 7 – 9, 2020, were severely hindered for the fair’s exhibitors and visitors. The decision to defer to 2021 Commenting on the cancellation, Ms Regina Tsai, General Manager of Messe Frankfurt New Era Business Media Ltd, said: “The evolving situation, including local and international travel restrictions as well as constantly changing public health guidelines made it impossible for the fair to be held as scheduled. Despite our best efforts, we have been unable to find a new available time slot at the fair’s venue to adequately serve the interests of our exhibitors in 2020. Because of this, we have taken the difficult decision to defer the fair until 2021.” Mr Manish Gandhi, COO, ABEC Exhibitions & Conferences P Ltd, further commented: “As members of an industry that prioritises safety and security, we are confident that the industry is in full support of our decision. We remain committed to supporting the business of our stakeholders wherever possible, and we look forward to welcoming the full fraternity for another productive few days of trade in 2021."
Motorola Solutions has agreed to acquire IndigoVision, a U.K.-based provider of end-to-end video security solutions. The boards of Motorola Solutions, its holding company and IndigoVision have reached an agreement on the terms of a recommended cash acquisition for approximately $37.2 million, representing a premium of approximately 116 percent based on the average share price over the most recent 12-month period. The acquisition will be funded by existing cash resources of Motorola Solutions and become final in May 2020. Motorola Solutions has a strong presence in the large and expanding area of video security since acquiring Avigilon in March 2018. Their product offerings include high-definition cameras, advanced video analytics, network video management hardware and software and access control solutions. IndigoVision is a developer of complete, end-to-end video security solutions from cameras to video recorders to body worn cameras to security management software. Motorola Solutions says the IndigoVision range of products, global presence and customer base are "highly complementary" to Motorola Solutions' existing presence in video security. Among the benefits is enhanced geographical reach across a wider customer base. "The access we will now have to Motorola Solutions' range of innovative technologies will create new opportunities for IndigoVision and enable us to bring an exciting proposition to the market that allows us to further deliver on our goal of delivering safety, security and business intelligence," says Pedro Vasco Simoes, Chief Executive Officer of IndigoVision. "We share IndigoVision's commitment to providing next-generation, end-to-end video security solutions that enhance safety, security and efficiency," says John Kedzierski, Senior Vice President, Video Security Solutions, Motorola Solutions.
With just days left until the planned industry trade show, Reed Exhibitions has canceled ISC West over concerns about the COVID-19 coronavirus. Here is the statement on the decision: 'We at ISC West want to express our concern for everyone impacted by the COVID-19 coronavirus. Based on our close monitoring of ongoing developments with the virus, recent reports from public health officials and extensive consultation with our partners in the global security community, ISC West, scheduled to be held March 17-20, will now occur in July at the Sands Expo Center in Las Vegas. We take pride in offering vital business opportunities to our customers, including networking, education and access to new products and technologies, and commit ourselves to making July’s ISC West 2020 event live up to high standards. Over the coming weeks, along with ISC West’s Premier Sponsor SIA - we will continue to serve the industry, creating ways to connect, collaborate and keep our world moving during this difficult period.'
With growing concerns over the COVID-19 coronavirus, Motorola Solutions and its Avigilon brand have released a statement on their decision to pull out of this year's ISC West. The trade show, one of the biggest in the security industry, hosts over 30,000 security professionals and over 1000 exhibitors each year. The company states: "After careful consideration, we have withdrawn from this year’s ISC West trade show due to the widespread impact of the coronavirus." Official sources of updates "While ISC West is one important opportunity to demonstrate the power of Motorola Solutions' video security and analytics portfolio, the safety and well-being of our employees, customers and partners is our top priority. We are grateful to the ISC West organizers for their understanding and look forward to attending and supporting future ISC West events." ISC West will occur as scheduled March 17th through 20th, 2020, says Reed Exhibitions, despite the concerns. A statement from the show organizers is as follows: "While we regret that some companies have made the decision not to take part in ISC West 2020, we are focused on making ISC West 2020 a successful, safe, and enjoyable event for all attendees and exhibitors."
Urban populations are expanding rapidly around the globe, with an expected growth of 1.56 billion by 2040. As the number of people living and working in cities continues to grow, the ability to keep everyone safe is an increasing challenge. However, technology companies are developing products and solutions with these futuristic cities in mind, as the reality is closer than you may think. Solutions that can help to watch over public places and share data insights with city workers and officials are increasingly enabling smart cities to improve the experience and safety of the people who reside there. Rising scope of 5G, AI, IoT and the Cloud The main foundations that underpin smart cities are 5G, Artificial Intelligence (AI), and the Internet of Things (IoT) and the Cloud. Each is equally important, and together, these technologies enable city officials to gather and analyze more detailed insights than ever before. For public safety in particular, having IoT and cloud systems in place will be one of the biggest factors to improving the quality of life for citizens. Smart cities have come a long way in the last few decades, but to truly make a smart city safe, real-time situational awareness and cross-agency collaboration are key areas which must be developed as a priority. Innovative surveillance cameras with integrated IoT Public places need to be safe, whether that is an open park, shopping center, or the main roads through towns Public places need to be safe, whether that is an open park, shopping center, or the main roads through towns. From dangerous drivers to terrorist attacks, petty crime on the streets to high profile bank robberies, innovative surveillance cameras with integrated IoT and cloud technologies can go some way to helping respond quickly to, and in some cases even prevent, the most serious incidents. Many existing safety systems in cities rely on aging and in some places legacy technology, such as video surveillance cameras. Many of these also use on-premises systems rather than utilising the benefits of the cloud. Smart programming to deliver greater insights These issues, though not creating a major problem today, do make it more challenging for governments and councils to update their security. Changing every camera in a city is a huge undertaking, but in turn, doing so would enable all cameras to be connected to the cloud, and provide more detailed information which can be analyzed by smart programming to deliver greater insights. The physical technologies that are currently present in most urban areas lack the intelligent connectivity, interoperability and integration interfaces that smart cities need. Adopting digital technologies isn’t a luxury, but a necessity. Smart surveillance systems It enables teams to gather data from multiple sources throughout the city in real-time, and be alerted to incidents as soon as they occur. Increased connectivity and collaboration ensures that all teams that need to be aware of a situation are informed instantly. For example, a smart surveillance system can identify when a road accident has occurred. It can not only alert the nearest ambulance to attend the scene, but also the local police force to dispatch officers. An advanced system that can implement road diversions could also close roads around the incident immediately and divert traffic to other routes, keeping everyone moving and avoiding a build-up of vehicles. This is just one example: without digital systems, analyzing patterns of vehicle movements to address congestion issues could be compromised, as would the ability to build real-time crime maps and deploy data analytics which make predictive policing and more effective crowd management possible. Cloud-based technologies Cloud-based technologies provide the interoperability, scalability and automation Cloud-based technologies provide the interoperability, scalability and automation that is needed to overcome the limitations of traditional security systems. Using these, smart cities can develop a fully open systems architecture that delivers interoperation with both local and other remote open systems. The intelligence of cloud systems can not only continue to allow for greater insights as technology develops over time, but it can do so with minimal additional infrastructure investment. Smart surveillance in the real world Mexico City has a population of almost 9 million people, but if you include the whole metropolitan area, this number rises sharply to over 21 million in total, making it one of the largest cities on the planet. Seven years ago, the city first introduced its Safe City initiative, and ever since has been developing newer and smarter ways to keep its citizens safe. In particular, its cloud-based security initiative is making a huge impact. Over the past three years, Mexico City has installed 58,000 new video surveillance cameras throughout the city, in public spaces and on transport, all of which are connected to the City’s C5 (Command, Control, Computers, Communications and Citizen Contact) facility. Smart Cities operations The solution enables officers as well as the general public to upload videos via a mobile app to share information quickly, fixed, body-worn and vehicle cameras can also be integrated to provide exceptional insight into the city’s operations. The cloud-based platform can easily be upgraded to include the latest technology innovations such as license plate reading, behavioral analysis software, video analytics and facial recognition software, which will all continue to bring down crime rates and boost response times to incidents. The right cloud approach Making the shift to cloud-based systems enables smart cities to eliminate dependence on fiber-optic connectivity and take advantage of a variety of Internet and wireless connectivity options that can significantly reduce application and communication infrastructure costs. Smart cities need to be effective in years to come, not just in the present day, or else officials have missed one of the key aspects of a truly smart city. System designers must build technology foundations now that can be easily adapted in the future to support new infrastructure as it becomes available. Open system architecture An open system architecture will also be vital for smart cities to enhance their operations For example, this could include opting for a true cloud application that can support cloud-managed local devices and automate their management. An open system architecture will also be vital for smart cities to enhance their operations and deliver additional value-add services to citizens as greater capabilities become possible in the years to come. The advances today in cloud and IoT technologies are rapid, and city officials and authorities have more options now to develop their smart cities than ever before and crucially, to use these innovations to improve public safety. New safety features Though implementing these cloud-based systems now requires investment, as new safety features are designed, there will be lower costs and challenges associated with introducing these because the basic infrastructure will already exist. Whether that’s gunshot detection or enabling the sharing of video infrastructure and data across multiple agencies in real time, smart video surveillance on cloud-based systems can bring a wealth of the new opportunities.
This year has brought about changes in virtually every sector. As with other frontline industries, the security sector has been tested more than those able to move entirely to remote working. While the promise of a vaccine means an end is in sight, the post-COVID era will not bring with it a return to the ‘normal’ we knew before the pandemic. Organizations have adapted, becoming more resilient and agile and this will have lasting effects. The coming months will continue to be testing. The tiered system will see the precautions in place fluctuate with the situation. Initial lockdown period At the same time, a gradual return to normal as the vaccine is rolled out will require adaptive measures. The security sector will be at the heart of keeping people safe throughout this process. The initial lockdown period and the first wave of panic buying might seem like a lifetime ago. However, the introduction of the second lockdown in November was accompanied by another wave of stockpiling despite organizations trying to reassure their customers. It is uncertainty that breeds anxiety, and we continue to see this as the restrictions fluctuate across the country. The tier system depends upon a number of factors: case detection rate, how quickly case numbers are rising or falling, positive COVID-19 test numbers in the general population, pressure on the NHS in that region, and local context and exceptional circumstances. Social distancing measures For the sector to meet demand, technology will be needed to work alongside the manned guarding role While travel is allowed in all tiers if necessary for work, government advice still recommends that those able to work from home should do so. This means that throughout the country, many buildings will remain empty or at minimal capacity for some time to come. Security risks vary with the restrictions in each area. Although shops are largely open, tier three still requires the closure of many premises. Vacant premises are more vulnerable to theft and damage, meaning officers and security technology remain in higher demand than usual. As more premises are allowed to open, the need for officers to implement social distancing measures increases, stretching the sector like never before. For the sector to meet demand, technology will be needed to work alongside the manned guarding role. Temperature checking devices It will continue to be important in providing security when officers cannot be present in person through CCTV and sensors. But it will also be integrated into the manned guarding role to streamline processes. We are already seeing the start of this as many officers are using handheld temperature checking devices to reduce the spread of COVID-19. We’ll also see temperature scanners installed into buildings to allow security guards to focus on other priorities. Those businesses that are open will need to continue to adapt to the changing regulations in the coming months. Christmas is a busy period that stretches the retail sector. Unpredictability results in heightened stress levels and makes it more difficult for people to reliably take in and recall information. Security officers are a key first point of contact both to enforce measures and reassure anxious staff and members of the public. Enforcing one-Way systems Security staff will need to keep members of the public safe and prevent disruption Some shops are enforcing one-way systems and limiting the number of customers allowed inside. Over Christmas, many more may choose to do so. Security officers will be responsible for ensuring these precautions are followed. With the heightened pressure of the festive period, it can be hard to predict how members of the public will respond to officers enforcing measures. Security staff will need to keep members of the public safe and prevent disruption. Doing so will require tact and empathy in dealing with customers. Within shops, too, officers will be tasked with ensuring social distancing and other measures are followed effectively. Doing so, they must work closely with clients to understand what protocols are in place and how to handle a breach. They must also be able to enact discretion. For example, clients may not take issue with protocols being broken momentarily or accidentally. Extensive government guidance There is extensive government guidance on the precautions that should be taken on various premises. They include the introduction of one-way systems and limiting building capacity. Measures such as one-way systems may be broken by those that don’t notice or don’t care. Officers must be able to judge what responses are appropriate while maintaining a calm and reassuring presence. The security officer role has long been moving toward a more front of house position as, for many visitors to a building, they are the first point of contact. The pandemic has accelerated this trend. Working on the frontline of the pandemic, officers have had to play a more multifaceted role than ever before. Officers still act as deterrents and manage security issues, but they must also use empathy and strong communication skills to inform and reassure customers and staff onsite. Adapting to new technology They will need to be able to learn quickly on the job and adapt to new technology and practices Being able to demonstrate this flexibility and to read a situation and react appropriately will be some of the skills most in demand in the industry in the future. Officers will need to build close working relationships with clients. In addition, many will have new roles, such as taking temperatures with handheld devices. They will need to be able to learn quickly on the job and adapt to new technology and practices. Technology, too, will be more important. If the global pandemic has driven any point home, it is that we cannot always see or sense threats. Data-Driven insights Temperature checks and occupancy sensors will be the norm in protecting from COVID, while security technology and data-driven insights will continue to grow in popularity. The security sector specializes in adapting to the unexpected and the threatening. It continues to demonstrate incredible value through the pandemic. While the coming months will undoubtedly be trying, the sector is adapting. Lessons have been learned from the pandemic that will affect business globally. Security specialists are taking these on and creating a stronger and more effective industry.
The explosion of artificial intelligence used to enhance business processes, propel innovative products, and further automation has touched essentially every industry to date. The security sector, notable for its maturity and complexity, is not exempt from the AI tidal wave. In fact, quite the opposite, the security sector and more specifically the domain of video surveillance have seen an emergence of AI-powered solutions both hardware and software. The widespread adoption of IP cameras, cloud computing capacities, and smart sensors have paved the way for new AI products and solutions to function at scale. AI-powered video analytics One application of artificial intelligence for the video surveillance sector is the use of video analytic solutions to analyze video streams in order to extract pre-determined objects, behaviors, or situations. To give some examples, AI video analytics can be used to monitor perimeter crossing for border control, detect fevers or masks in airports or public spaces, arms detection in casinos, or be used to filter out alarms triggered by benign movements versus real intrusions. This application of artificial intelligence leans on its specific branch, machine learning, which uses a complex series of AI models to analyze the content of the video flow, autonomously identifying and classifying the videos according to predefined rules. Adopting technology AI video analytics yields promising benefits, a reduction in operational costs, and an increase in safety, and a decrease in risk When AI video analytics are used effectively, they yield very promising benefits. A jump in video flow analysis from an average of 10% by humans to 100%, a reduction in operational costs, and an increase in safety, and a decrease in risk. The use of AI video analytics for surveillance sounds simple enough, however, there are several perceived factors inhibiting security organizations from adopting the technology. Adopting AI into your video surveillance operation The security industry is capital intensive, complex in its IT structure, and diverse in situational business needs. Therefore, resulting in a perception of high effort, time, and costs required to successfully integrate AI into your video surveillance operation. However, these effort constraints can be debunked due to the flexibility of video analytic solutions. Three areas that deter security organizations from adopting AI Existing capital A surveillance operation contains a network of cameras that film with a range of video qualities. AI video analytics can analyze a range of videos from low to high resolution in thermal, infrared, and visible formats AI video analytics often operate on smart cameras that have the appropriate video image quality for the capacity of content analysis. The costs involved in overhauling legacy camera systems, converting videos into higher quality, or waiting until the current camera network is ready to be replaced in order to integrate AI is expensive, time-consuming, and often unfeasible. However, not all AI video analytic solutions need to be deployed on edge with smart cameras. Instead, video analytics can be deployed both directly on to the camera or have server-based integration maintaining and scaling to your existing camera network. AI video analytics can also analyze a range of videos from low to high resolution in a variety of formats: thermal, infrared, visible. Complex IT structure A single central command center or in-house security network operates in a multi-manufacturer environment. This means cameras, video management systems, and technology partners can be provided by several manufacturers therefore increasing the complexity of successful IT workflows and integrations. Theft or perimeter infringement can take place in a matter of minutes, therefore the transfer of information between solutions is required to function at top speed. To overcome this complexity, the successful integration of solutions in a multi-manufacturer environment is assured through industry enforced standards set by non-profit organizations. This allows for third-party solutions such as AI video analytics to be easily integrated into the bulk of software and hardware technologies. Diversity in security needs To obtain high performance in a diverse security setting is inherently built into AI video analytic machine The objective of a surveillance operation can vary greatly from one organization to another. Retailers prioritize theft detection, while city governments may be concerned about arms detection or people counting. The capacity for AI to function with high performance, meanwhile adapting to several organization’s security needs requires algorithms to be trained accordingly. To obtain high performance in a diverse security setting is inherently built into how AI video analytic machine learning model’s function. AI can be trained to adapt to different environments and uses progressive learning to increase performance overtime. A collaborative effort between security experts, data scientists, and business strategists will ensure high performance and an appropriate application of AI to fit each organization’s specific needs. Surveillance innovation moving forward While for some video surveillance organizations, the costs and time associated with successfully integrating AI into their network may seem daunting, there are ways to adapt new technology into an existing operation with minimal effort. The emerging presence of smart cameras and IoT products will only accelerate the adoption of AI moving forward. If your organization is looking to enhance its operation with emerging technologies, now can be the time.
An impact of the COVID-19 pandemic has been to accelerate change. In 2020, the security industry was among many others that sought to adapt to shifting norms. In the process, we grabbed onto new opportunities for change and, in many cases, re-evaluated how we have done business for decades. If necessity is the mother of invention, perhaps crisis is the mother of acceleration. This article will reflect on how these themes impacted the physical security industry in 2020, based on content we published throughout the year, and with links back to the original articles. Sensitive data leakage Since the lockdown came into effect, organizations globally have undergone years' worth of transformations in a matter of months. Whether it has been to transition their operations online or moving their IT infrastructure to the cloud, there’s no denying that the face of business has changed permanently, experiencing a seismic shift, both operationally and culturally. As we enter the ‘next normal’ there remains a great deal of uncertainty around what the next 12 months holds and how organizations can navigate turbulence in the face of a possible recession. One of the most notable and widely reported trends has been the switch to remote methods of work, or home working. With so many employees logging on from residential networks, through personal devices that may be more easily compromised, the overall attack surface has greatly increased, raising the risk of potential corporate and sensitive data leakage in their new home office settings. Security and data protection are larger issues than ever. Good cybersecurity hygiene Criminals will use the crisis to scam people for money, account information and more" With a majority of the world working from home, businesses had to respond to this changing landscape. While it used to be that in-person networking events and sales pitches secured new projects or opportunities, the current landscape pushes businesses to be more creative in how they reach their customers. For example, with ISC West being postponed, many companies have turned to online resources to share new product demonstrations and other company news. Others are hosting webinars as a way to discuss the current climate and what it means for the industry. Without the proper precautions, working from home could become a cybersecurity nightmare, says Purdue University professor Marcus Rogers. “Criminals will use the crisis to scam people for money, account information and more,” he says. “With more people working from home, people need to make sure they are practicing good cybersecurity hygiene, just like they would at work. There is also a big risk that infrastructures will become overwhelmed, resulting in communication outages, both internet and cell.” Work-Life balance In a typical office with an on-premise data center, the IT department has complete control over network access, internal networks, data, and applications. The remote worker, on the other hand, is mobile. He or she can work from anywhere using a VPN. Until just recently this will have been from somewhere like a local coffee shop, possibly using a wireless network to access the company network and essential applications. There are many benefits of working remotely with productivity right up the top of the list There are many benefits of working remotely with productivity right up the top of the list. By reducing the unproductive time spent commuting and traveling to meetings, we are able to get much more done in a day. Add to this the reduction in stress and improved work-life balance and it makes for an impressive formula of happier, healthier and more motivated colleagues. And it’s still easy to measure results no matter where someone is working. Video conferencing platforms Trade shows have always been a basic element of how the security industry does business - until the year 2020, that is. This year has seen the total collapse of the trade show model as a means of bringing buyers and sellers face to face. The COVID-19 pandemic has effectively made the idea of a large trade show out of the question. The good news is that the industry has adapted well without the shows. A series of ‘on-line shows’ has emerged, driven by the business world’s increasing dependence on Zoom and other video conferencing platforms. The fact is, 2020 has provided plenty of opportunities for sellers to connect with buyers. Some of these sessions have been incredibly informative – and conveniently accessible from the comfort of a home office. Online training courses Online training has grown in popularity this year, and the change may become permanent Online training has grown in popularity this year, and the change may become permanent. “We have seen unprecedented international demand for our portfolio of online training courses ranging from small installation companies to the largest organizations, across a wide range of sectors,” says Jerry Alfandari, Group Marketing Manager of Linx International Group, a UK training firm. “More than ever, businesses are looking to ensure they have the skills in-house to coordinate their response to the changing situation. Individuals are also taking this time to upskill themselves for when we return to ‘normal’ by bringing something with them they didn’t have before. Perhaps unsurprisingly, people are still seeking to better themselves for what will be, eventually, a competitive market.” Virtual trade show ‘Crisis and the Everyday’ was part of Genetec’s Connect’DX virtual trade show last spring. The virtual conversation – emphasizing both in form and content the topsy-turvy state of the world – included interesting insights on the current pandemic and its near- and long-term impact on the industry. In the middle of this pandemic, there is an opportunity to help security reinvent itself “In the middle of this pandemic, there is an opportunity to help security reinvent itself,” said Brad Brekke, Principal, The Brekke Group, one of the panelists. “Amid the business disruption, we should ask ‘what’s the new playbook?’ It’s an opportunity for security to look at ourselves now and look at a business plan of what the future might look like. We need to align with the business model of the corporation and define our role more around business and not so much around security.” Cloud-Based platform As a cloud-based platform for service providers in the security, smart home and smart business markets, Alarm.com adapted quickly to changing conditions during the coronavirus pandemic. In the recent dynamic environment, Alarm.com has kept focus on supporting their service provider partners so they can keep local communities protected. “We moved quickly to establish work-from-home protocols to protect our employees and minimize impact on our partners,” says Anne Ferguson, VP of Marketing at Alarm.com. The Customer Operations and Reseller Education (CORE) team has operated without interruption to provide support to partners. Sales teams are utilizing webinars and training resources to inform and educate partners about the latest products, tools, and solutions. Alarm.com’s partner tools are essential for remote installations and support of partner accounts.
Consolidation continued in the physical security marketplace in the turbulent year 2020. There were several mega-deals in addition to shuffling among small and medium-sized companies. Here is a sampling of companies that changed hands this year, compiled from our archive of company news. With the changing economic climate, how much more is ahead in 2021? Stay tuned. Wesco merges with Anixter WESCO International, Inc., a provider of business-to-business (B2B) distribution, logistics services and supply chain solutions, announced it completed its merger with Anixter International Inc., creating a premier, global B2B distribution and supply chain solutions company. Anixter becomes a wholly owned subsidiary of WESCO International. ACRE acquires Razberi ACRE acquired Razberi Technologies, Farmers Branch, Texas, and the product line of intelligent video appliances, automated security software and health monitoring software will be added to and sold under the ComNet brand and portfolio of products. ComNet will now be selling Razberi products through its established channels. Motorola acquires IndigoVision Among the benefits is enhanced geographical reach across a wider customer base Motorola Solutions says the IndigoVision range of products, global presence and customer base are ‘highly complementary’ to Motorola Solutions' existing presence in video security. Among the benefits is enhanced geographical reach across a wider customer base. Motorola acquires Pelco “Pelco’s track record of innovation, internationally recognized brand, global channel and customer installed base enable us to further expand our global footprint with enterprise and public safety customers,” said Greg Brown, Motorola Solutions’ Chairman and CEO, about the iconic brand. Johnson Controls swallows Qolsys Qolsys Inc., residential and commercial security and smart-home manufacturer, enhances Johnson Controls global innovation platform, delivering next generation security and smart building solutions. JCI had already owned a majority stake in the company since 2014. ADT and Google Home partnership The partnership will combine Nest’s award-winning hardware and services, powered by Google’s machine learning technology, with ADT’s installation, service and professional monitoring network to create a more helpful smart home and integrated experience for customers across the United States. Upon the closing of Google’s equity investment in ADT, Google will own 6.6% of ADT’s outstanding aggregate common equity. Securitas acquires STANLEY in Five Countries The acquisition is aligned with Securitas’ ambition to double the size of its security solutions Securitas acquired STANLEY Security’s electronic security businesses in Germany, Portugal, Switzerland, Singapore and India. The acquisition is aligned with Securitas’ ambition to double the size of its security solutions and electronic security business and expands Securitas’ electronic security footprint and capabilities. Allied Universal to Buy G4S Ending the year on a high note, the boards of directors managing Allied Universal and G4S reached an agreement on the terms of a recommended cash offer. The deal brings to a close a six-month bidding war for G4S. The combined business is expected to generate approximately $18 billion in annual revenues with a global workforce of more than 750,000 people in 85 countries. Quantum acquires Western Digital business line Quantum Corporation entered into an agreement with Western Digital Technologies, Inc., a subsidiary of Western Digital Corp., to acquire its ActiveScale object storage business. The acquisition demonstrates Quantum’s commitment to innovation and growth, extending the company’s leadership role in storing and managing video and unstructured data using a software-defined approach. AVA/Vaion/Jazz Networks Ava, a unified security company, announced the completion of the merger between Jazz Networks, renowned cyber security insider threat detection and response firm; and Vaion, an end-to-end video security solutions provider. Ava is now positioned to deliver unified cyber and physical security solutions to organizations worldwide.
As the new Chief Executive Officer of Milestone Systems, Thomas Jensen pledges to continue the company’s focus on protecting people and assets and to help organizations gain insight and optimize their business processes. Seeking to fulfill Milestone’s mission to ‘Make the World See,’ Jensen will maintain Milestone’s approach of being an open video management system (VMS) platform and having an open company culture. End-User communities “I will also be working to expand Milestone’s VMS into new areas and applications —for example, to monitor beach erosion as the climate continues to warm up around the world,” says Jensen. “I believe the future of VMS is about bridging the gap between security and applications that go beyond security.” Jensen’s previous experience in the IT industry contributes to his understanding of the entire channel Jensen’s previous experience in the IT industry contributes to his understanding of the entire channel. His experience as a generalist – extending beyond IT – enables understanding of the business side of things in addition to the skills, strengths and motivations of the people who work at Milestone, its channel, partner networks and the end-user communities. People-First approach “One crucial thing my career taught me is the importance of your team members,” he says. “A former manager once told me that success is the sum of the success of your team. And, luckily, Milestone already has a strong culture and people-first approach. This is one of the things that attracted me to this job.” The new CEO plans to spend his first 90 days building relationships and getting to know the company and the team members. He will be present in conversations with all Milestone people as well as partners and system integrators. “I want to ensure there is continuity and resilience so that my joining Milestone is a seamless transition,” Jensen says. “Furthermore, my focus will be to further build on the strengths of Milestone to create long-term sustainable growth.” Video-Enabled insights Jensen sees security through two lenses: on one hand, protecting people and property, and on the other, providing video-enabled insights for public and private companies to be able to make better decisions. On the protection side, businesses have room to grow as technologies move to provide more affordable, more powerful, and more interoperable solutions. A transformative element in the future evolution of video management is the cloud Regarding video-enabled insights, there is great potential, and Milestone is forging deeper relationships with partners and system integrators of important verticals such as cities, education, transportation, and retail. A transformative element in the future evolution of video management is the cloud, which will advance the deployment of technologies across the board. Best software integrations “I will be spending time working with our organization and partners to evolve Milestone’s cloud strategy and cloud partnerships to address the opportunities that lie ahead,” says Jensen. “I also think that Milestone’s belief in being open and giving integrators and end-users the freedom to choose the best software integrations available in the market is a philosophy that we've held dear from the very beginning — and this will become critical in the future as VMS solutions continue to evolve.” Safer business environment As the COVID-19 pandemic has raged on, Milestone Systems has continued its operation as usual, deploying safety measurements as needed to protect both employees and the partners they work with. COVID-19 has impacted everyone, every business and every government and organization around the world, says Jensen. We’re working with our partners to design a safer business environment with VMS-enabled solutions" “I think it taught us all a lesson in empathy and how we need to respect differences in behavior, regulations and compliance, customs and even each other,” he says. “At Milestone, we’re working with our partners to design a safer business environment with VMS-enabled solutions for social distancing, queue management, and contact tracing.” Creating security solutions “The past 50 years of digital technology and the past 20 years of IP technology have taught us that technologies eventually converge, and in some cases merge,” says Jensen. “Sometimes functions merge and channels converge, other times it’s the networks that come closer together, but none of this is absolute and universal.” “This is why we need to listen and learn from each other and be respectful of differences in the industry and the channel—particularly cultural and regional differences.” Jensen adds: “The technology company of the future — which I believe Milestone is becoming — will not dictate solutions but will instead partner with IT and security stakeholders to create security solutions that meet each customer’s unique challenge and environment.”
Places of leisure, where one spends one’s downtime, are public by design. Unlike a bank vault or power plant, they actively invite visitors. One can’t just lock them down and hope no one turns up. Equally, to ensure user and property safety, access must not be a free for all. Managing risk - separating authorized from unauthorized people and locations - is part of every site manager’s daily routine. Intelligent locking makes this workload a whole lot easier. Intelligent keys combine the powerful features of electronic access control with the convenience and familiarity of mechanical keys. In hugely diverse leisure settings across Europe, they already help managers do more with less. Everyone treasures their leisure. The right access solution can help one do it safely without putting a burden on those responsible for one’s security. We treasure our leisure. The right access solution can help us do it safely without putting a burden on those responsible for our security. Controlling access to outdoor sites and visitor attractions Obviously, for many leisure attractions, wired electronic security is not an option. Locations may be remote - far beyond the reach of mains electricity. Assets themselves may be outside. Thankfully, cabling is not essential for effective intelligent access control. Robust, battery-powered locking, backed by intuitive admin software one can access from anywhere, matches or exceeds the functionality of traditional wired access control. Padlocks built to withstand climate extremes integrate within one’s system exactly like standard interior locks. Intelligent electronic key systems are also budget friendly. Making the switch from mechanical security is not an all-or-nothing decision. The best intelligent key systems let one roll out gradually, as needs evolve and budgets allow. For example, the Llyn Brenig Reservoir and Visitor Center in Wales attracts tens of thousands of tourists every year. Both mechanical and electromechanical locking protect a site which houses critical infrastructure and watersports facilities - with disparate security needs. Here electromechanical locking brings long-term cost savings to site owners Welsh Water, because locks no longer need to be changed when keys are lost. Permissions are simply deleted from the system software. In 2015, Twycross Zoo launched a £55 million, two-decade development plan. High on the agenda was a new intelligent key solution to replace a mechanical master-key system which was labor-intensive to administer. The new system’s flexibility has put zoo security managers in full control of their site. Only staff with the necessary authority and training can access animal enclosures. Carrying one programmable key able to open doors, windows and padlocks makes the security team’s rounds easier It’s simple for system administrators to issue time-defined user keys. These can permit vets or zookeepers access to enclosures for a specific time period outside regular hours - for example, in an emergency. When the period expires, the key no longer works and site integrity is automatically restored. Access control in the museum sector When Edvard Munch’s painting “The Scream” was stolen from an Oslo museum in 1994, thieves left a note which read: “Thanks for the poor security”. Securing museums - open spaces with priceless contents - presents one of security’s biggest challenges. Around 50,000 artworks are stolen every year, according to some estimates. Adding further complexity, many museums are located within historic properties. The building itself may be integral to the attraction - and come with strict heritage protections. Any new locking installation must make minimal mess. For this reason, wireless is increasingly the preferred choice. Wireless access systems based on robust, key-operated locking, rather than cards and other keyless credentials, combine a familiar technology (the metal key) with the intelligence to keep staff and collections safe. Carrying one programmable key able to open doors, cabinets, windows and padlocks makes the security team’s rounds easier. It also minimizes the number of keys in circulation - with obvious security benefits. Companion software makes key tracking straightforward: one always knows who exactly is carrying credentials, can refine or amend those permissions quickly and order a full audit trail on demand. And these locks are discreet enough to maintain the property’s appearance. Museum access control in action London’s Design Museum needed access control designed to protect high-value assets and exhibits. Devices here protect a contemporary site with three galleries, a restaurant/café and an events space, with 100 permanent staff and hundreds (sometimes thousands) of daily visitors. The building has multiple door sizes and must meet British Standards compliance. Installation was easy and wire-free, because encrypted electronics inside CLIQ locks are powered by the standard batteries Electromechanical locks now control access through 56 doors, forming part of a security ecosystem which incorporates traditional mechanical locks, too. Using intuitive management software, security managers ensure every staff member accesses only the right areas. Contractors are issued with temporary programmable keys, which saves time formerly wasted escorting them around the building. The system the Design Museum chose - CLIQ® from ASSA ABLOY - also enables integration with third-party cloud-based solutions, for control via a single, central management interface. The delicate balance between protecting a precious building and guarding its contents sets a major challenge. Security and access control must be “subtle, but ever present,” according to one former moderator of the Museum Security Network. Invasive installation, showy or inappropriately designed devices and components cannot be considered. This was the checklist facing France’s Musée Maurice Denis: the museum is inside a listed 17th-century monument, so they turned to CLIQ access control technology for a solution. Drawing on extensive experience in the heritage sector, ASSA ABLOY delivered security without disrupting the building aesthetic. Installation was easy and wire-free, because encrypted electronics inside CLIQ locks are powered by the standard batteries inside every programmable key. No further power supply is needed at the door. Around 70 robust, hard-wearing cylinders and padlocks now secure doors and windows inside and outside the main building; waterproof padlocks protect CCTV camera housing on the exterior. Every employee receives access to relevant areas via a single CLIQ key, which administrators program with only the appropriate permissions. Insurance compliance is another major concern in the heritage sector. Indeed, insurers for 17th-century warship Vasa demand Sweden’s highest level of locking: Class 3. Yet the Vasamuseet’s access system must also allow 1.2 million annual visitors to move around freely, while keeping exhibits safe. To upgrade an existing mechanical system, around 700 interior door cylinders were equipped with CLIQ Remote electromechanical technology. Museum staff used to carry heavy chains with ten or more keys. Now facility managers can amend the access rights of everyone’s single CLIQ key at any time, even remotely, using the CLIQ Web Manager. It’s easy to issue contractors such as carpenters with access rights scheduled to end automatically as soon as their work is complete. Security for shopping and indoor leisure sites The electronics inside CLIQ locks are powered by the standard battery inside every key, not mains electricity According to one study completed two decades ago, one spends 87% of one’s time indoors. The number is probably higher now - and includes a huge chunk of one’s leisure time. Large retail multiplexes like Festival Place in the UK are a popular destination. Here over 170 shops, a cinema, sports center and restaurants have an ever-changing roster of permanent staff, cleaners and out-of-hours contractors. Every person requires secure entry on demand. The public also needs open access for 18 hours every day. Yet a single lost mechanical key could become a security problem for all users and tenants. Installing 100 CLIQ electromechanical cylinders drastically cut the burden of mechanical key management. Now, cleaners and maintenance workers carry an intelligent key which unlocks specific doors for a pre-defined time period. Using simple online admin software, site managers can immediately de-authorize and reissue a lost key or amend any key’s permissions. Generating a comprehensive audit trail - who accessed which lock, and when - takes a couple of mouse clicks. CLIQ also cuts Festival Place operational costs. The electronics inside CLIQ locks are powered by the standard battery inside every key, not mains electricity. Installation was wireless, a huge saving on potentially expensive electrical work. At Festival Place and wherever one gathers to enjoy leisure - indoors or outside - CLIQ enables easy access control for all openings with just a simple, single, programmable key. To learn how you can put CLIQ® intelligent key technology to work in agile, flexible, secure public services, download a free introductory guide at https://campaigns.assaabloyopeningsolutions.eu/eCLIQ
The world is constantly changing, with people, data and goods moving more fluidly than ever before. The security solution needs to move with it. New Incedo Business connects all security software and hardware within one platform. One can easily scale it up or down, based on one’s needs, to keep people moving and business growing. Together. People need different access times and entry points, and the access and security requirements change day to day – so, a static solution is no longer an option. Instead, a single, all-encompassing security platform should deliver connectivity, convenience and simplicity, keeping one’s premises secure and filtering access to manage the ever-changing movement of people. This is where Incedo Business comes in: a new solution for all types of premises, handling security while leaving one free to focus on growing the business. Incedo ensures employees, customers and goods are where they need to be. Incedo makes life and tasks easier and more efficient for everyone, from installers to end users. Facility managers enjoy more control and flexibility than they ever thought possible, maximizing return on investment, with Incedo Business able to scale quickly when needed. System administrators can do more within available budgets: initiating, cancelling or amending access profiles, and monitoring movement around their site in real time. Building users, meanwhile, get the individual access times and entry permissions they need. They can move freely without compromising the security of other people and equipment. Integrators can upgrade connected technologies and systems quickly, minimizing risk and meeting customers’ raised expectations of modern technology. Installers no longer need to wrestle with incompatible systems: easy interoperability is built into Incedo, meaning no more delays or unnecessary complexity. With Incedo’s modular platform approach, one simply chooses the security hardware and credentials one needs and the appropriate management system option. One can set exactly who can access which doors, and when, from the user-friendly Incedo Business software interface. When Incedo Business launches, one can pick the most suitable options from a growing range of Incedo-enabled security and access control hardware. Road-tested, award-winning ASSA ABLOY wireless digital locks and wired ASSA ABLOY wall readers secure all interior and exterior doors. Also already available, a choice of card and token credentials helps users enjoy safe and convenient access to, and movement around, the premises. Incedo mobile keys add the flexibility to open doors with a smartphone. Incedo’s system management options, Lite, Plus and Cloud, scale from entry level up to cloud-based administration. One can manage multiple sites and third-party integrations, including security solutions like CCTV. Scale up and down, add or remove hardware and credentials on demand, or switch system management options, all within a single environment. Migration between Lite, Plus and Cloud options is always seamless in any direction, ensuring total flexibility for the business. Incedo moves with you, today and in the future However your business moves, an Incedo system moves along. Having a flexible platform, able to adapt as the organization changes, reduces total cost of ownership: one never needs to retrain staff or start over from scratch. New Incedo-enabled hardware from ASSA ABLOY and third-party providers will continue to be connected to, and made available within, the evolving Incedo platform. One picks the hardware and software configuration one wants, and can change one’s mind as often as one likes. Incedo guarantees flexibility and scalability in every way, to meet the security needs today and in the future. And because the security and operational challenges at a university, small hotel or hospital are not the same as those faced by a public building or corporate HQ, the Incedo ecosystem will introduce new, advanced user interfaces for the specific industry. “Incedo Business transforms the experience of using and managing a building. It is also the seed from which our revolutionary Incedo ecosystem will grow in the months and years ahead,” says Stephanie Ordan, VP Digital and Access Solutions at ASSA ABLOY Opening Solutions EMEA. “A future where doors are smarter, connectivity and movement are seamless, and access management is genuinely intelligent. This is our vision for Incedo and for those who will be using it.” Incedo™ Business embodies ASSA ABLOY’s vision to create a safer and more open world, keeping everyone on the move. Together. To learn more and download a free solution guide, visit https://campaigns.assaabloyopeningsolutions.eu/Incedo-business
Resilience and efficiency have become watchwords for the public institutions, before, during and after the ongoing health crisis. In delivering services fit for the modern world, these institutions need more than just innovation and accountability. They require flexibility and agility, too, including in how they approach security. The lock and key have enjoyed public trust for a long time. Keys were used in Ancient Egypt and Assyria, and warrant a mention in the Christian Old Testament. As a technology the key is familiar and proven, user-friendly and dependable. It can also be inflexible and time-consuming to manage. The security challenges of delivering public services do not stand still, but standard mechanical keys cannot move with oneself. Filtering access intelligently and dynamically has become part of security’s job description. Yet there is no need to dispose of the key altogether. One can adapt it, rather than throw it out. Intelligent, programmable keys combine the powerful features of electronic access control with the convenience of a mechanical key. They are keys, familiar and user-friendly… but evolved. When the key has a brain, one can do more with less. These efficiencies are critical in a world where demands on the public institutions are at levels not seen in generations. Cut workload and solve the problem of lost keys One [lost] key cost from €3,000 to €4,000 for changing cylinders and replacing the keys" Lost keys present mechanical security with its most intractable problem. When a key goes missing, time and budget are expended to remedy the situation. Extensive rekeying and reissuing to relevant keyholders are complex and expensive. Programmable keys, however, solve the problem quickly. The French town of Villiers-le-Bel, north of Paris, faced these familiar key management challenges. Each person in their Municipal Technical Centre carried approximately 40 physical keys. If one was lost or stolen, all compromised cylinders had to be changed. To prevent unauthorised access, all the keys had to be replaced, too, at great expense. Key duplication costs were mounting. “One [lost] key cost from €3,000 to €4,000 for changing cylinders and replacing the keys,” explains Fabrice Girard, Territorial Technician at the town’s Municipal Technical Centre. To fix this expensive lost key problem, Villiers-le-Bel city administrators chose to combine trusted mechanical security with new electromechanical key-operated locking, all managed within the same flexible, wireless access control system. Now lost or stolen electronic keys are cancelled instantly using secure cloud software which works inside a standard browser, no software installation required. Administrators can program access rights for any key, padlock or cylinder. They filtre access to specific sites and doors according to the precise requirements of every municipal employee. Keep residents safe in their homes In Aalborg, Denmark, around 3,000 citizens in home care have programmable locking cylinders installed at their front door. This replaces a cumbersome mechanical master-key system. Aalborg’s installation was tailored to meet the needs of this vulnerable group of city residents. Certified technicians simply replaced each old cylinder with a programmable cylinder If a home care resident loses their key, its access rights can be deleted from the system without the need for a lock replacement — keeping the keyholder’s home safe and saving the city time and money on rekeying. Managing Aalborg’s system is straightforward. Lock installation was quick and easy: certified technicians simply replaced each old cylinder with a programmable cylinder — with no wiring and no major alterations to the door. Aalborg’s fire brigade quickly took over the maintenance process. Brigade staff now grant or revoke access, and tailor permissions for different users or locations according to defined needs. In Skellefteå, Sweden, electromechanical locking has given local firefighters faster, safer access to any building. To speed up emergency response times and improve firefighter safety, the local service fitted houses with secure façade key cabinets.More rapid response means a better chance to prevent a fire spreading Property keys are stored inside the cabinets, so authorised firefighters get rapid building access if there is a fire. When the emergency call comes, firefighters update their individual, programmable key at the station or while on the move, using a remote key updater kept in the fire engine. There’s no longer any need for fire stations to hold multiple sets of keys or for off-site firefighters to divert to the station to collect the right key. More rapid response means a better chance to prevent a fire spreading. Safety is improved for everyone, Skellefteå residents at home and firefighters at work. Clear workflow bottlenecks in public housing With crime against empty properties on the rise, public authorities in the English city of Rotherham aimed to minimise the time a council house stands vacant. However, workers from multiple departments require access to prepare a property for a new tenant. Passing keys securely between all relevant staff members was a major cause of delay. Security managers issue the precise permissions which every staff member needs At Rotherham Metropolitan Borough Council (RMBC), intelligent key technology helped streamline these workflows, upgrading security and saving money at the same time. RMBC identified physical key handover as a major bottleneck in their workflow. They needed a solution to speed up the process. Now, each relevant RMBC staff member is issued with their own programmable key. Using simple online software, security managers issue the precise permissions which every staff member needs. The access rights of any key can be amended or revoked at any time. Physical handover of mechanical keys, and the time and money spent coordinating this process, has been eliminated. Preserve the fabric of historic buildings, and the design integrity of new spaces Building type can make a big difference to the access control one chooses. Public spaces inside protected heritage buildings often cannot opt for card- and reader-based access control. Here, wireless electronic cylinders which simply replace existing mechanical locks solve the problem, preserving doors which may be centuries old. Intelligent key security is hardly noticeable for the library’s many visitors The issue of aesthetics also affects modern public spaces, albeit differently. In Stuttgart, innovative design was a key element of the city’s new library building. Door security should be discreet and not disrupt the vision of Korean architect, Eun Young Yi. This was the first public building in Stuttgart’s Europaviertel, a unique creation with a double façade with glass bricks, a brightly lit atrium four storeys high, and public entrances on all four sides. Almost as soon as it opened, the building was declared an architectural icon — “instantly one of the world’s most beautiful libraries.” Intelligent key security is hardly noticeable for the library’s many visitors, yet critical for protecting Stuttgart’s precious public heritage Save time and money managing keys for a mobile workforce Many public services involve managing and directing a mobile or contractor workforce. Mileage expense mounts up when workers must return to base to collect keys or update their access rights. With a Bluetooth-powered solution, everyone carries their own programmable key Mobile workers use more fuel and increase a carbon footprint. One makes a business more sustainable quickly if one reduces the mileage one travels. Reducing miles while maintaining security is not easy, if one relies on mechanical keys to secure remote or dispersed sites. Bluetooth-enabled intelligent keys eliminate the need for workers to return to headquarters to collect or return a mechanical key. With a Bluetooth-powered solution, everyone carries their own programmable key and keeps its access rights up to date on the move, simply by making an encrypted connection to a secure smartphone app — meaning fewer miles driven and less money wasted on unnecessary fuel. One technology powers all the solutions All the installations referenced above — and many, many more across the full spectrum of public services — run on the same technology: CLIQ® from ASSA ABLOY. CLIQ combines electronic and mechanical security in a range of wireless cylinder applications, including a full range of mechatronic and electronic cylinders and padlocks. CLIQ locks are installed without wires: every cylinder’s power is supplied by a battery inside the CLIQ key. These keys are physically identical and programmable by a system administrator using a desktop updater; by keyholders with a portable programmer; or in the case of CLIQ Connect Bluetooth-enabled keys, via an encrypted connection to a secure smartphone app, minimising both wasted journeys and unnecessary social contact between workers and office staff. Intuitive software makes it simple to manage access rights, enable and disable keys and customise access schedules, on site or on the go. To learn how you can put CLIQ® intelligent key technology to work in agile, flexible, secure public services, download a free introductory guide at https://campaigns.assaabloyopeningsolutions.eu/eCLIQ
Recently, Planet Fitness, with the help of their preferred system integrator Adirondack Direct, incorporated a video surveillance solution from Hanwha Techwin and Genetec that not only enhances security, but also improves operations. When leadership evaluated security at their 70-plus corporate run locations a few years ago, they chose to incorporate a video surveillance solution that would address security needs and would be advanced enough to help with management and operations. Each of Planet Fitness’ corporate-owned clubs throughout North America is outfitted with approximately eight to 15 video cameras that provide around the clock coverage of the parking lot, lobby, break room, the fitness area where members workout and other key areas – without invading private areas, such as locker rooms and other intimate spaces. After issuing a Request for Proposal, Planet Fitness Senior Vice President of Corporate Club Operations Jim Esposito said they tested several of the leading camera and video management software (VMS) solutions, but ultimately decided on Hanwha video surveillance cameras managed by the Genetec Security Center platform. Esposito said they wanted to use Hanwha’s 360-degree cameras in particular because they provide more coverage, yet they save in hardware expenses because fewer cameras are needed. 360-degree fisheye camera Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video at a higher framerate with true day and night function. Built-in on-camera de-warping allows instant access to PTZ, quad view, and panorama views. Alarm triggers for the Hanwha SNF-8010 include intelligent motion detection, audio detection, tampering detection, alarm input and network disconnection.Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed A typical system setup at Planet Fitness includes placing cameras 25 feet from the wall and 50 feet apart which provides almost 2,000 square feet of coverage per camera. Club managers, regional managers and corporate employees manage the system via the Genetec Security Center which provides convenient bookmarks of recorded incidents so that – instead of time spent searching through video – events are already tagged. Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed. “We knew that Planet Fitness would need thousands of video surveillance cameras for this project and it’s very important to consider reliability and functionality as well as durability,” said Adirondack Direct Director of Security and Technology, Tim Collins. “Hanwha has the lowest customer return number and that means that they manufacture products that aren’t sidelined by constant replacement and repairs.” Collins said Adirondack Direct has long recommended Genetec’s Security Center for video surveillance management because it provides the best open-architecture platform, robust features and is easy to use. Security Center blends IP security systems within a single intuitive interface to simplify operations and empowers organizations through enhanced situational awareness, unified command and control and connectivity to the cloud. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed Business intelligence While the Hanwha-Genetec solution has provided an excellent security system – as well as protection against liability for slip and fall incidents – it’s also improved operations in multiple ways by providing invaluable business intelligence, said Esposito. Planet Fitness has a judgement-free environment for individuals who want to work out, but don’t want to have to endure the negatives so often found in gyms: loud grunts, the clanging of dropped weights and aggressive behavior. Anyone engaging in obnoxious behavior will likely be the recipient of a Lunk Alarm and the flashing lights, sirens and unwanted attention that accompanies it.Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating. In order to monitor and evaluate use of the Lunk Alarms, Adirondack Direct has integrated the Lunk Alarm into the Hanwha-Gentec video solution. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed. Potential medical emergencies Gyms typically have automated external defibrillators (AEDs) in the event a member suffers a medical emergency. At Planet Fitness facilities outfitted with the Hanwha-Genetec solution, once an AED is removed from its cabinet, a sensor is activated to shut off the music in the club to provide a calmer atmosphere. The system also creates a bookmark in the VMS and notifies managers and regional managers that an AED has been deployed. The Hanwha-Genetec Planet Fitness solution also provides key employee analysis that can help managers identify areas of improvement. Each facility has rubber floors that must be cleaned daily and Adirondack Direct has placed a sensor on a floor scrubber that creates a bookmark and recording in Security Center when the device is moved. Video evidence verifies whether the floor was actually cleaned or if the scrubber was just relocated. Break room sensors Each break room is outfitted with a sensor that creates a video bookmark every time the door is opened. If an employee visits too often, Planet Fitness management can reorient that employee on the proper policies and procedures. For day to day efficiencies, video analytics can be a valuable tool. If an employee is constantly leaving the front desk to go to a storage closet for a particular item, they can make changes including moving the item closer to the front desk. “If during an overnight shift the camera indicates that there was no motion at the front desk for a prolonged period of time, then that’s a problem,” said Esposito. “We expect someone to be in that position greeting and welcoming members so if someone isn’t there, the video can help us understand why.”If an employee visits the break room too often, Planet Fitness management can reorient that employee on the proper policies and procedures A big question for Planet Fitness – that can be answered via video analytics – is have they been losing sales opportunities without realizing it? “What we’re exploring now is a virtual line that counts the number of people that come and go in the club,” said Esposito. “We know how many people check in. So, if a club checks in 500 people in a day, but there are 600 people that enter the door, that can be lost revenue.” Esposito said they chose Hanwha cameras and the Genetec platform because they knew that they needed a solution that was at the forefront of technology, with the flexibility to grow with them and meet their future needs. He added the solution delivers a safe environment that is appreciate by everyone. “It’s somewhat of a security blanket for our members and employees,” he said. “They appreciate our no intimidation mantra and the fact that we have created this safe and secure environment that offers a judgement free zone where people can do their own thing.”
As one of the most important provinces of Argentina, Buenos Aires Province has been seeking to improve work efficiency and emergency response speed of its police force. However, the local police was always lacking of evidence when performing legal actions towards violence, traffic accidents, and other social incidents. This created temporary loopholes in law enforcement that criminals and erring people took advantage of in order to escape legal sanctions. For this reason, the Ministry of Security of Buenos Aires Province required powerful security tools to assist the local police in patrolling and enhancing the overall level of safety throughout the province. Strong and modern security equipment The Ministry of Security of Buenos Aires authorized the Dahua team to conduct research The Buenos Aires police sought strong and modern security equipment that could monitor the roads during police patrol, while keeping records as evidence. Additionally, they required a management terminal on the dashboard of each patrol car to allow the user to view videos in real time and manage all the surveillance equipment via the system. The technical equipment must be installed in a suitable position to avoid damage in case of car accident or airbag activation, and to ensure passenger safety under adverse conditions, such as weather changes, vehicle temperature shift, etc. After presenting Dahua Mobile Solution that could fulfill the aforementioned requirements, the Ministry of Security of Buenos Aires authorized the Dahua team to conduct research and implementation of this project. Monitoring road conditions The Dahua Mobile Solution covered 400 patrol cars of the Buenos Aires police, each of which was equipped with six HD cameras, including two different models of 2MP Mobile HDCVI IR Dome Camera – HDBW1200F-M and HDBW2241F-M-A, 3MP Network IR Mini-Bullet Camera IPC-HFW1320SP, and 2MP Mobile HDCVI IR Cube Camera HAC-HMW3200. Five cameras were also installed outside each patrol car to monitor road conditions from every angle In addition, five cameras were also installed outside each patrol car to monitor road conditions from every angle: HDBW2241F-M-A on both sides; HDBW2241F-M-A and IPC-HFW1320SP on the front top; and HAC-HMW3200 at the back. All of the products support IP67& IP6K9K, shock-proof, and resistant to vibration and severe weather conditions. HDBW1200F-M was installed inside each car to monitor its situation and regulate police behavior. As part of the requirement, the management terminal was installed at the center of the dashboard and linked to the central server through a 10/100 wired Ethernet connection via an RJ45 connector. Automatic recognition technology In addition to the cameras, Dahua Mobile Video Recorder MXVR4104-GFW was also deployed for efficient video storage. Its embedded GPS positioning allows the user to track the vehicle in real time. In case of emergency, it will trigger the alarm and automatically upload the data on time. It also supports image capturing of suspected vehicles and uploads them to the management platform It also supports image capturing of suspected vehicles and uploads them to the management platform. Indeed, Dahua Technology has launched a smart police car solution to aid the police in identifying suspected vehicles and people. Featuring automatic recognition technology, the new device can compare suspected vehicles and people with the information in its database, achieving efficient mobile control and identification. Mobile video surveillance solution With the implementation of Dahua Mobile Solution, the Buenos Aires police can now manage social security better through a comprehensive monitoring system. The mobile surveillance system with high-definition image quality and other advanced functions enabled the police to obtain first-hand evidence, achieve timely intervention and control dangerous and detrimental activities during their patrolling. This significantly improved their work efficiency, stabilized social order, and helped build a safe and harmonious community. “We are very satisfied with Dahua products. The mobile video surveillance solution used in police cars enables our police to work more efficiently and safely because the surveillance center is available 24 hours a day, providing appropriate assistance in solving various issues or incidents that the police may encounter. ” Said Dr. Ignacio Greco, Deputy Secretary of the Provincial Ministry of Security, Buenos Aires.
Your Homes Newcastle (YHN) manages more than 26,000 properties on behalf of Newcastle City Council. They are piloting an innovative fire detection system in partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sector. MOBOTIX thermal imaging cameras have been installed in 3 multi-story blocks across the city to continually monitor temperatures in the buildings’ bin chute rooms. The thermal cameras will send an alarm to OpenView’s central control center and the fire service immediately if an unexpected heat pattern is detected. The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimizing the potential impact on occupants and their properties, so that they and their homes are far safer as a result. Risks and Challenges Ensuring safety of residents through early detection and prevention of potential fires To be able to react quickly to verify a fire situation Alerting the fire service within seconds of a potential fire so they can respond rapidly Keeping residents safe and minimizing damage to property in the event of a fire The risk to lives and property caused by rapid spread of a fire in high-density apartment blocks Solution provided by MOBOTIX and OpenView MOBOTIX M16 thermal cameras installed in bin chute rooms of 3 YHN multi-story blocks Thermal technology continuously monitors temperature, triggering an alarm if an unexpected heat pattern is detected Operators in OpenView’s central control room assess and monitor the situation Fire service instantly alerted ready for rapid response MOBOTIX cameras integrated into existing infrastructure with no disruption to residents Potential risk to lives and property minimized through early fire detection Installation of thermal imaging cameras YHN has installed thermal imaging cameras in 3 of its 45 multi-story blocks across the cityYour Homes Newcastle (YHN) manages community and public housing on behalf of Newcastle City Council. Set up in 2004, the organization oversees more than 26,000 properties for the council. With fire safety in tower blocks having been in the spotlight since the Grenfell Tower tragedy in 2017, YHN took the decision to pilot an innovative fire detection system. In a trial partnership with OpenView Security Solutions, the UK’s largest privately-owned independent security company and a national supplier of fire, electrical and mechanical services to the public and private housing sectors, YHN has installed thermal imaging cameras in 3 of its 45 multi-story blocks across the city. “The tragic events at Grenfell Tower have undoubtedly put fire safety in multi-story blocks under a microscope, but we have been trialling new measures in our multi-story properties for some time,” says David Langhorne, YHN’s Assets and Development Director. ONVIF compliant thermal cameras OpenView Security designed and installed an early fire detection system using MOBOTIX dual M16 thermal cameras, featuring one thermal and one optical sensor. MOBOTIX thermal sensors measure minute differences in mid-wavelength infrared radiation emitted from an object or body based on its temperature, allowing them to pick up temperature differences of 0.05 of a degree within a temperature range of -40 to +550 degrees Celsius. The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously The ONVIF compliant MOBOTIX cameras contain a powerful CPU that can deliver up to 3 video streams simultaneously and fulfill the H.264/ONVIF standard, making it easy to combine them with other systems to create unique solutions to real-world problems. By integrating the cameras into YHN’s existing infrastructure, which uses OpenView installed equipment, it was possible to implement the new system without any disruption to residents. Alerts central control room in case of fire Operators are able to monitor images from the thermal lens to pinpoint the exact location of hotspotsThe MOBOTIX M16 cameras were installed in bin chute rooms, where they continually monitor the temperature, sending an alert to the OpenView’s central control room instantly if an unexpected heat pattern is detected. Operators are then able to monitor images from the thermal lens to pinpoint the exact location of hotspots, such as smouldering fires, as well verify the situation via a live feed from the optical lens. An alarm is also raised with the fire service within seconds of a potential fire, making them ready to respond rapidly to a potential emergency situation. According to Andy Ward, Sales Director of OpenView Security Solutions, the innovative fire protection solution enables housing providers to ensure a safer environment for residents and minimize the incidence of false alarms: “It now forms part of our expanding portfolio of fire and life safety solutions, which is one of the fastest growing areas of our business, and consolidates our leading position in the public and private housing sectors.” Faster response times from fire service The early detection system provided by the OpenView now means that residents can be reassured of much faster response times from the fire service in the event of an incident, minimizing the potential impact on occupants and their properties, ensuring that they and their homes are far safer as a result. We have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers"“This trial system is one of many fire safety measures currently in place in the blocks we manage across the city. We also have wet and dry risers, central alarm systems, smoke alarm activated bin chute fire dampers and bin room sprinklers,” Langhorne explains. “We pride ourselves on being innovative, so it was an easy decision for us to test something that had not yet been adopted elsewhere,” he adds. Meeting requirements of integrator and end-users Frank Graham, MOBOTIX Regional Sales Manager UK & Benelux, said of the partnership with YHN and OpenView: “We are very happy to be working so closely with both YHN and OpenView in the development and provision of an innovative solution for such a serious issue. “MOBOTIX cameras have inbuilt intelligence to meet all the requirements of integrator and end-users alike and we look forward to a longstanding and fruitful partnership with both organizations moving forward.”
Round table discussion
As an industry, we often speak in buzzwords. In addition to being catchy and easy to remember, these new and trendy industry terms can also reflect the state of the security market’s technology. In short, the latest buzzwords provide a kind of shorthand description of where the industry is - and where it’s going. We asked this week’s Expert Panel Roundtable: What new buzzword(s) rose to prominence in the security industry in 2020? (And how do they reflect industry trends?)
What a year 2020 was for the security industry! There were vast challenges that could not have been foreseen at the beginning of the year. It is safe to say that the events of 2020 defied all industry prognosticators. However, is that any reason not to hope our expectations looking ahead to 2021 will be much closer to reality? Can we possibly benefit from looking ahead and trying to plan for the challenges of the year ahead? We asked this week’s Expert Panel Roundtable: What will be the security industry’s biggest challenge in 2021?
As a subset of the larger economy, the security industry is bound to feel the effects of an economic downturn. Such was the case in 2020 when the COVID-19 pandemic undermined economic growth and presented a brand new set of challenges to business. The security industry has been able to pivot toward emerging opportunities, but that success has been offset by broader economic challenges. We asked this week’s Expert Panel Roundtable: What impact, positive or negative, has the larger economy had on the security marketplace in 2020?