Government & public services security applications
With a history dating back to the 1850s, the Sioux City Public Museum has evolved from its original focus on natural science to a broader emphasis on preserving the area’s heritage, offering a variety of educational programmes, events, and historical exhibitions valued at more than $2 million. Having outgrown its former location in a prominent Victorian-era mansion, the museum moved to a new downtown site in April 2011—a modern, open-concept building that has become known as one of t...
Since 1967, Southside Medical Center has been providing affordable healthcare and related services to the insured, underinsured, and uninsured in downtown Atlanta. As one of the oldest and largest community health centres in Georgia, Southside Medical Center has continued to advance healthcare in the area by becoming the first Federally Qualified Health Center (FQHC) of Excellence to offer additional services beyond primary care. “We are in a new era and are moving forward with plans to ha...
VMS software and IP products from Hikvision, a supplier of innovative video surveillance products and solutions, are now being used by the Government of Gujarat Directorate of Technical Education (DTE), to protect and administer education facilities and services across Western India. A government organization that provides qualitative and higher level technical training for students from a diverse mix of financial and social backgrounds, the Directorate of Technical Education’s (DTE) goal...
Manchester-Boston Regional Airport opened to serve the state of New Hampshire and the surrounding New England community in 1927, a little over two decades after the Wright brother’s first powered flight. Located three miles south of central Manchester, the Manchester-Boston Regional Airport is the fourth largest passenger and third largest cargo airport in New England. The airport is also the busiest in the state, qualifying under the Federal Aviation Administration (FAA) as a “small...
Public safety and the protection of property initiatives led the city of Mankato, Minnesota to deploy a city-wide IP-based video surveillance system. Founded in 1852, the city is the seat of Blue Earth County. It encompasses 18.26 square miles of land and water, and supports a population of about 41,000 (2015 US census estimate). Home to a variety of natural landmarks and higher educational institutes, Mankato provides a dynamic lifestyle for its citizens all year round. Surveillance For Key Co...
Roumieh is the largest prison in Lebanon, holding thousands of prisoners within its walls. The size of the prison population of Roumieh and the challenges authorities face around internal crime, corruption, contraband, and inmate unrest have led to the continued notoriety of the facility. The prison consists of five buildings and hosts a variety of convicts and detainees. Its population ranges from individuals held on remand to terrorists and high-risk prisoners who pose great challenges to sec...
Schools are continuing to upgrade security measures for pupil safety. However, on top of all the fundamental challenges schools face, implementing well-rounded and effective security solutions can seem a great difficulty. Andrew Shaw, architectural consultant for Allegion UK, discusses the advantages of electro-mechanical solutions. Schools can equate to some of the most complex security challenges for architects, specifiers and school officials alike. This is because choosing the right solution requires a comprehensive analysis of a building’s design and layout and the different requirements of each perimeter, alongside specific uses, user groups and opening hours. Different areas and spaces, such as reception areas, entry points or classrooms, each need to be approached differently in terms of safety and security measures. Precautionary Lockdown Strategy Adequate training also means all staff know how to support an effective lockdown and facilitate a safe escape in the event of an emergency What’s more, if the building is used for out-of-hours purposes, or if contractors are on-site, these issues will also need to be addressed. Simply put, there’s no one-size-fits-all solution for schools. Security hardware and a precautionary lockdown strategy are necessities, as they are integral to the safety of teachers, students and visitors. Adequate measures need to be implemented so that schools are prepared for, and safeguarded against, external threats or unauthorized access. While a lot of the responsibility falls on the shoulders of facility managers, it’s also important for teachers and administrators to be aware of, and educated on, solutions and training. This means knowing how certain hardware works and how to spot a faulty product. Adequate training also means all staff know how to support an effective lockdown and facilitate a safe escape in the event of an emergency. Unique Building Requirements This is becoming increasingly important with newer systems too, especially as the Internet of Things (IoT) becomes more commonplace within the industry. Integrating electro-mechanical solutions into existing school security systems is now more commonly viewed as an achievable and viable option. Because an off-the-shelf security solution to fit all doesn’t exist, the benefits of integrating both electronic and mechanical solutions into systems are quickly becoming realized. As such, schools are growing more accustomed to tailored solutions based on their own unique building requirements and budgets. Each school layout is unique and, therefore, must address a range of security factors specific to different areas. Many areas within a school’s building design must accommodate for high capacity, especially in places that may be part of a fire escape route. Mechanical Door Hardware Schools need to consider the amount of exit and entry points, which will be dependent on the size and layout of the school grounds All schools need to address three different levels of security. The first level is the least vulnerable of the three and concerns the perimeter entry and exit points. The second level is more vulnerable than the first and relates to the point at which people are screened before entering the interior of the school. Finally, the third level - and the most vulnerable - refers to the core of the school that both pupils and staff occupy. The first level of security is the perimeter, and these areas become more important depending on the time of day. Schools need to consider the amount of exit and entry points, which will be dependent on the size and layout of the school grounds. Incorporating some level of electronic access control should be a consideration, whether that is a combination of electronic and mechanical door hardware, or a complete electronic solution. Greater Visitor Management An electromechanical solution, such as electric strikes, can be beneficial in the effectiveness of perimeter security as they provide greater visitor management and traffic control. Electric strikes are able to control access via keypads, cards and proximity readers. When combined with mechanical locks, they provide the benefits of unrestricted egress. This option also allows integration with central security systems, which can be automatically activated and pre-programmed for regular scheduled control. These solutions help lower the risk of potential unauthorized entry, which can lead to theft of equipment, and compromising people’s safety. They also aid facility and site managers in knowing where potential weak points are in the school perimeter. Because schools will most likely have multiple access points, the combination of mechanical hardware and access control systems allows for both security and convenience, providing greater control and monitoring. Efficient Access Control A well-designed school with a single-entry point allows for such monitoring, but should also cater to the efficient movement in and out of the building The second level of security is the administration or reception area. As this area will be designed primarily to facilitate visitor entry, it will require adequate monitoring of access control. This area should be able to restrict visitors from freely accessing the rest of the school. A well-designed school with a single-entry point allows for such monitoring, but should also cater to the efficient movement in and out of the building. To do this, the latches used on access-controlled egress doors can be electronically controlled from the reception area or school office. Exit or entry doors can be opened by a push from the inside and, if the entry area is also an emergency exit, electronically-powered panic bars can also provide an effective solution. When using access control solutions, schools are provided with information on who entered a part of the premises and when, are able to restrict or limit access to specific times of the day, and easily add and delete users, allowing them to manage access to the building more efficiently. Integrated Centralized Systems The areas most susceptible to vulnerability are the internal hallways, corridors, stairwells, entry points and restricted areas (such as staff lounges and science laboratories). These are the areas where a school must foster the safest environments for pupils, while also providing protection as they often contain confidential information, expensive equipment or chemicals. For these areas, there are a number of different solutions that will be beneficial, whether electronic, mechanical or a combination of the two. For electronic solutions, there are two options available: remote or centralized systems. With remote lockdown systems, individual locks are activated by remote control within proximity to the door. With integrated centralized systems, the access control system is linked to all doors within the school building and locked at the touch of a button. Mechanical solutions, which include a cylinder lock and key, are also ideal for places such as classrooms, as doors can be locked externally with a key or internally with a thumbturn, to prevent unauthorized persons from entering. When paired with electronic access control systems, mechanical hardware can provide simplified yet improved security levels. Electromagnetic Door Closers Electromechanically exit devices allow for monitored and safe access, while also allowing for an immediate exit In schools, it is often the case that entrance doors will also be fire exits. Electromechanically exit devices allow for monitored and safe access, while also allowing for an immediate exit. When integrated with electronic access control systems, emergency exit points become safer and more secure as access control measures can be added, whether for teachers, pupils or visitors. In the interest of fire safety, and to eliminate the illegal practice of propping fire doors open as well as aid free passage in busy areas, electromagnetic door closers can be linked with the building’s fire alarm system. When the fire alarm sounds (or in the event of a power outage), the electromagnet deactivates, bringing the door to a close in a normal manner, preventing the spread of fire and smoke. Building Design Requirements By design, electronic access control systems are also easy to use and maintain. The reliability and durability of such systems also means that there will be less need for excess time and money spent on maintenance, and there’s peace of mind in knowing the systems are code-compliant. Their flexibility additionally allows for the implementation of a highly-effective bespoke solution. Electronic access control and electronic devices are able to be integrated with or into a variety of other electronic and mechanical systems. This means schools are able to successfully tailor solutions to their own budgets and building design requirements. Fully integrated security solutions and biometrics are becoming increasingly affordable and accessible, giving school officials and managing teams greater control over their buildings. These solutions also give them scalability for the future, meaning systems are both future-proof and easily upgradable.
Two giant video surveillance companies have responded to a United States government ban on use of their products included in the 2019 National Defense Authorization Act (NDAA). Both Hangzhou Hikvision Digital Technology Company and Dahua Technology Company are mentioned by name in a section buried in the giant military reauthorization bill. A ban on use of their products will take effect “not later than one year after” the law is enacted. Response From The Manufacturers Hikvision’s statement expresses disappointment with the version of the 2019 NDAA passed by both chambers of the U.S. Congress Hikvision’s statement expresses disappointment with the version of the 2019 NDAA passed by both chambers of the U.S. Congress. “This legislation was quickly drafted without sufficient evidence, review, or investigation to warrant the video surveillance technology restrictions outlined in section 889,” says Hikvision. “The process resulted in an ambiguous provision with potentially far-reaching implications for American business and represents a rejection of the U.S. government’s commitment to use a standards-based approach when evaluating security risks in federal procurement.” Dahua was less direct and did not specifically mention the ban in its statement. “Although local laws and regulations may present challenges, we never lose sight of our goals — to provide top-tier products and services for the North American market,” says the statement from Zhejiang Dahua Technology Ltd. The rest of the statement centers on Dahua’s ongoing commitment to the video surveillance market and addresses possible motivations for the ban (see below). Impact On Contractor Business Dahua’s statement expressed its ongoing commitment to the video surveillance market Hikvision also cited a recent article published in The Hill that quoted Chris Nickelson, a Missouri-based contractor, who argued that a ban on Hikvision products would actually harm small American businesses like his. According to the article, Nickelson said allegations against Hikvision have hurt his business, and he decried a lack of evidence supporting the allegations. “Somebody still needs to show me that there’s any real meat and potatoes behind any accusations that have been made towards Hikvision,” Nickelson is quoted in The Hill. The rest of Hikvision’s statement: “Hikvision is committed to complying with all applicable laws and regulations and has made efforts to ensure the security of its products go beyond what is mandated by the U.S. government, including certification under the Federal Information Processing Standard (FIPS) 140-2 and opening our Source Code Transparency Center (SCTC), which makes the company’s source code available for review by law enforcement authorities and government agencies in the U.S. and Canada.”We understand that in today’s security industry, cybersecurity is the biggest challenge" Company Statement On The NDAA Here is more of Dahua’s statement on the National Defense Authorization Act: “Dahua Technology is a global leading IoT video surveillance solution provider operating in 37 countries and dedicated to bringing our customers innovative solutions. Dahua Technology has been publicly traded on Shenzhen stock exchange market since 2008 and is not a government-owned entity. We understand that in today’s security industry, cybersecurity is the biggest challenge. We have provided remedies to correct those issues with our customers. We take cybersecurity very seriously by implementing a seven-module cybersecurity baseline into our product design. Meanwhile, we continue to work with 3rd party partners like DBAPP Security and Synopsys Technology, to rigorously test our products to combat against current cybersecurity vulnerabilities."To personalize our interaction with customers at this event, Hikvision will not have a booth on the GSX show floor" Dahua’s statement continues: “With over 6,000 R&D Dahua professionals, we strive to provide secure products and solutions to our valued customers to secure what they care about. Although local laws and regulations may present challenges, we never lose sight of our goals — to provide top-tier products and services for the North American market. We will continue to invest in resources and employees to ensure our customers and partners retain the highest quality of services to support future growth in this market. "We will continue to invest in resources and employees to ensure our customers and partners retain the highest quality of services to support future growth in this market.” Hikvision Comments On GSX Presence Hikvision has also issued a statement about its downsized presence at the upcoming GSX trade show (formerly ASIS) in Las Vegas. A Hikvision spokesperson confirmed that the decision to abandon Hikvision’s large booth presence was made earlier this summer and was not a result of the ban. Here is Hikvision’s statement about GSX: “As in previous years, Hikvision will be well represented at the GSX show in September in Las Vegas. To personalize our interaction with customers at this event, Hikvision will not have a booth on the GSX show floor. Instead, a contingency of Hikvision professionals will attend the conference and host partner meetings and product demonstrations in meeting facilities throughout the trade show. "As a total solution provider, Hikvision looks forward to meeting with end users, A&E consultants, integrators and other partners to discuss how Hikvision's full suite of products can help address the challenges facing security directors and the broader C-Suite.”
At ISC West 2018, visitors to the Genetec Inc. booth #26065 will be able to learn about the company’s new range of market-specific solutions specifically developed to address the needs of airports, cities, educational institutions, retailers, and transportation customers. “By leveraging the growing availability of valuable yet untapped sources of data, these portfolios create a host of new opportunities for organisations to find synergies between their security, operations, and business intelligence needs,” comments Jimmy Palatsoukas, Director of Product Marketing at Genetec. Genetec Citigraf is a decision support system ideally suited for law enforcement, emergency services, and public safety agencies Genetec Airport Sense At ISC West, airport customers will be particularly interested in looking at Genetec Airport Sense, an advanced operational analytics solution that correlates data provided by existing security sensors to produce actionable intelligence about passenger flow, airport security, and overall operations. Attendees will also be able to see how Genetec Security Center, a unified security platform, Genetec Clearance, a digital evidence management system, and Genetec Mission Control, a collaborative decision management system, are helping leading airports around the world heighten security, improve operations, and grow retail revenue. Genetec Citigraf Already installed in several cities around the world, Genetec Citigraf is a decision support system ideally suited for law enforcement, emergency services, and public safety agencies. Citigraf was first introduced in the city of Chicago, where it is helping to improve collaboration, shorten the first-response time of reported incidents, and significantly reduce crime. Featuring a powerful correlation and analytics engine, as well as a unified view of public safety operations, Citigraf instantly detects and displays relevant information from disparate systems for inter-agency collaboration. The proliferation of new surveillance systems, body-worn cameras, in-car video and mobile phones has created more ways to gather evidence, while exponentially increasing the quantity of data collected. A digital evidence management system, Genetec Clearance allows cities, police officers, investigators, and security managers to collect, manage, and share digital evidence from a variety of sources. To help solve challenges such as traffic congestion, roadway accidents, and parking scarcity, Genetec recently introduced Genetec Traffic Sense Genetec Traffic Sense The efficient flow of people, vehicles, and goods throughout cities and communities is a fundamental aspect of everyday life and business activities. To help solve challenges such as traffic congestion, roadway accidents, and parking scarcity, Genetec recently introduced Genetec Traffic Sense. This unified traffic operations platform brings together traditional traffic operations systems with security and incident response platforms and uses advanced analytics to detect road incidents and slowdowns, automates response, and provides operators with a consolidated view of events. Genetec Security Center And Mission Control Teaching, research, and learning happen best when faculty, staff, and students feel safe. With thousands of students and staff to protect, sprawling campuses, and emerging threats, campus security is often left feeling overwhelmed. Working together, Genetec Security Center and Mission Control increase situational intelligence and enable security personnel to prepare for, and effectively respond to, common occurrences and emergency situations. By unifying all aspects of campus security, such as access control, video, ALPR (Automated License Plate Recognition), communications, and intrusion, Security Center enhances the efficiency of campus police. Not only do they benefit from a global view of all their buildings and campuses, but they are better equipped to centrally act on threats at a moment’s notice. Genetec Retail Sense Genetec Retail Sense enables brick and mortar retailers to increase operational intelligence to enhance customer service Retailers today are behooved to gather and rely on the same insightful customer analytics that online merchants can harvest automatically. Security Center offers retailers enterprise-wide visibility of sales floors, point-of-sale (POS) and cash-handling areas, distribution centers, and parking facilities so that they can efficiently safeguard staff, patrons, buildings and equipment. When used with Security Center, Genetec Retail Sense enables brick and mortar retailers to increase operational intelligence to enhance customer service by transforming existing video surveillance content into powerful consumer insights. Genetec solutions are designed to help public transit agencies develop and maintain the most efficient operations and processes to provide passengers with positive experiences in a secure environment. When transit and security personnel manage operations from a single, unified platform, such as Security Center, they have easy access to all the data being collected by their physical security system. With this bird’s-eye-view of their environment, they can respond quickly and knowledgeably to any incidents as they arise.
Avigilon Corporation (‘Avigilon’), provider of trusted security solutions, announced it will preview the next evolution of its award-winning Avigilon Appearance Search video analytics technology at ISC West 2018. Available in its upcoming Avigilon Control Center (ACC) 6.10 video management software, Avigilon Appearance Search technology will allow users to initiate a search for a person by selecting certain specific physical descriptions, including hair and clothing color, gender, and age. Ease In Searching People The new feature is designed to provide security operators enhanced speed and flexibility when conducting a search for a person. “While investigating critical events, time is of the essence, and security operators are often provided physical descriptions of the people involved,” said Dr. Mahesh Saptharishi, Avigilon's Chief Technology Officer. “Operators can now use those descriptions and within seconds, the Avigilon Appearance Search AI engine can search all cameras across an entire site to find a person of interest.” ACC 6.10 is expected to be available in the second quarter of this year and is a free upgrade to current users of ACC 6.
Genetec Inc., technology provider of unified security, public safety, operations, and business intelligence solutions, has announced that its next-generation traffic operations platform, Genetec Traffic Sense, is now available. Genetec Traffic Sense introduces a new, modern, and highly efficient way to manage traffic operations. It delivers a unified view of real-time conditions and vehicle flow to cities, bridge and tunnel operators, state transportation departments, and border crossing agencies, so they can identify and respond to incidents more efficiently, with a complete view of the traffic situation. Traffic Sense gives traffic management operators the ability to adapt to these changes" Genetic Traffic Operations Platform Real-time notifications, automated workflows, and guided responses enable traffic management operators to make timely decisions, resulting in drivers getting to their destinations faster. Displaying data on a single interface cuts through the noise and lets operators focus on the tasks that matter – whether that is dynamically updating electronic road signs, or dispatching Emergency Response Units. With Traffic Sense working silently in the background to guide traffic operations teams, drivers experience smoother, quicker journeys – no matter how fast technologies and environments evolve. “The growing adoption of new traffic technologies, ride sharing, connected vehicles, and, eventually, self-driving cars, means keeping pace with infrastructure developments is harder than ever. Traffic Sense gives traffic management operators the ability to adapt to these changes. It improves their incident response times, while providing drivers with vital journey information to reduce their travel time and decrease congestion,” said Christian Chénard-Lemire, Team Lead for Intelligent Mobility at Genetec. Effective Traffic Management Traffic Sense unifies traffic data, dynamic message sign control, video monitoring, video analytics, and incident management. By tapping into a variety of data sources from roadside sensors to third-party probe data for travel-time analytics, Traffic Sense automatically identifies congestion and abnormal traffic conditions. It correlates traffic data with associated video feeds, all displayed within dynamic maps of roadways, giving operators instant and complete awareness of what is happening. Traffic Sense is an open platform designed to quickly and seamlessly integrate new and emerging technologies Armed with this information, traffic operators can quickly bring things back to normal following an incident. Traffic Sense enables organizations to define response plans to guide their operators and ensure that teams respond to incidents in a consistent, efficient and less stressful way. By presenting standard operating procedures on-screen, Traffic Sense guides operators through every step of the process, from identification to resolution. With Traffic Sense, operators can also update signs along affected roadways directly within the software platform, ensuring drivers are well informed at all times. Seamless Technology Integration While traditional advanced traffic management systems require extensive custom development and are slow to adapt to changing environments, Traffic Sense is an open platform designed to quickly and seamlessly integrate new and emerging technologies. This reduces customers’ total cost of ownership and shortens implementation cycles significantly.
Cyber:Secured Forum, a cybersecurity summit focusing on integrated systems, will launch with an inaugural gathering in Denver, Colorado, on June 4-6, 2018, under a partnership formed by PSA Security Network, a systems integrator cooperative, ISC Security Events (Reed Exhibitions, the tradeshow company) and the Security Industry Association (SIA), the trade association for global security solution providers. The two-day event will provide leaders in the IT and physical security industries with opportunities to connect and share information on risks and liabilities, responding to cybersecurity threats, and establishing security control standards across IT systems, particularly when integrating physical security solutions and devices on IT networks. Concentrating On Best Practices Cyber:Secured Forum will feature in-depth content on cybersecurity trends and best practices as related to the delivery of physical security systems and other integrated systems. Content is being collaboratively developed by SIA and PSA Security Network’s education teams and will feature top cybersecurity leaders. Additionally, sponsor exhibits will help showcase solutions related to cybersecurity, integrated systems and physical security solutions. “Sophisticated cybervulnerabilities and threats are emerging every day, and it is critical for the physical security and systems integration industry to accelerate its delivery of compelling education to help all industry stakeholders mitigate the risk of cyberattacks to business continuity,” said SIA CEO Don Erickson. “To that end, SIA, PSA Security Network and Reed Exhibitions created the Cyber:Secured Forum to cover the waterfront when it comes to producing an impactful conference, that will provide thought-provoking insight into cybertrends and practical advice for new business practices that will raise the industry’s cyberposture.” Frontline Defense Against Cybersecurity Threats “At our recent ISC West and ISC East events, the educational sessions on cyber-physical integration and connected security have been in high-demand,” said Will Wise, Group Vice President of the Security Portfolio, Reed Exhibitions. “In-depth education, training and industry collaboration is essential to ensure safe and secure systems for the market. We’re enthusiastic about this partnership with PSA Security Network and SIA to address this important market need.” “Cybersecurity is no longer just a threat—it’s a real issue knocking on the doors of security and IT professionals on a daily basis,” said Bill Bozeman, President and CEO, PSA Security Network. “The time for just being in reaction mode is behind us now. As security leaders, we have a responsibility to step forward and be part of the frontline defense when it comes to cybersecurity, just as we have been part of the frontline defense when it comes to physical security issues for decades. The goal of this conference is to empower attendees with real tools and knowledge to do just that.”
Arecont Vision megapixel cameras enable city, county, state, and federal or national governments worldwide to deploy new, cost-effective applications for enhanced situational awareness and forensic viewing.With security concerns on the rise, video surveillance is often the first and sometime the only witness to incidents and the actions that led to them.Arecont Vision solutions increase surveillance coverage and quality, while reducing the number of cameras required and for less cost. Surveillance Applications Cities and municipal governments worldwide are leveraging Arecont Vision megapixel cameras to monitor a wide range of activities including for enhanced situational awareness and security: Criminal behavior and vandalism Law enforcement and first responders Deterrence and documentation Terrorist actions Traffic monitoring Parking License plate recognition Facial recognition Deter criminal activity Deter and capture illegal dumping or vandalism Crowd monitoring and people counting Airports, Ports, Infrastructure, Buildings, Roadways What Arecont Vision Customers Say “Installation of Arecont Vision cameras at the Monroe Police Department has given the officers peace of mind. The high quality video enables us to analyze and verify any suspicious activity as well as support improved situational awareness." comments Detective Jim Frankild, Monroe Police Department. "With the cameras installed both inside and outside the facility, we can monitor a prisoner 24/7 - from the time they come in, to the time they leave.”
Government And Public Service From national governments and the largest metropolitan areas in the world to the most rural communities, government agencies, and departments, all face the challenge of protecting citizens, staff, property, infrastructure, and resources within limited resources. Arecont Vision IP megapixel cameras have been proven around the world to meet the needs of city surveillance, traffic enforcement, police and law enforcement, corrections, military, and national/federal/state/provincial/county government agencies. Applications Situational awareness Employee, citizen, event, area, and facility surveillance and protection Traffic monitoring and enforcement Surveillance of buildings, structures, walkways, sidewalks, streets, tunnels, infrastructure, bridges, railways, storage areas, and highways People counting and identification License plate recognition Facility access control and monitoring Integration with identify management/access control systems Video documentation and forensic recording Benefits Megapixel video provides outstanding video quality Multi-sensor megapixel cameras reduce the need for multiple individual cameras while providing superior coverage World class cameras integrated with over 100 VMS/NVR platforms for integration and interoperability beyond built-in ONVIF and PSIA standards support Complete situational awareness for security operations Firmware can be securely updated remotely to support new features and capabilities both from Arecont Vision development and from VMS/NVR vendors Easy integration with and migration from existing systems to HD video Future proof with easy system expansion Fewer cables and cameras to install, fewer VMS/NVR licenses, and less to manage and maintain for lower installation and operational costs
XProtect® Smart Client In A 'Smart City' When the City of Beverly Hills began searching for a way to enhance and expand its video surveillance program, officials turned to Milestone Systems' XProtect IP video platform. Former mayor and technology CEO Jimmy Delshad wanted an IP video surveillance system that would reflect Beverly Hills' progressive 'Smart City' initiative. He saw IP video as a means to help the city achieve its goal of being the smartest, safest and most sustainable city in the country. Beverly Hills has a centralized IT Department headed up by Chief Information Officer David Schirmer and Assistant CIO Mark Hobson. The city has integrated Milestone XProtect with several municipal functions, including Fire, Police, Parks and Recreation and Public Works departments. "The software has been great because we can manage it centrally and view it remotely," says Hobson. "This has helped all city operations become more efficient." The Open Platform For Future Scalability According to Schirmer, the city's challenge was to incorporate a system that was reliable,flexible and scalable. "We wanted the best of the class – an all IP-based surveillance system that would support the best cameras on the market with the best image quality," he explained. Milestone XProtect® Enterprise is currently supporting high-end megapixel cameras from IQinVision, Axis, Toshiba and a series of legacy analog cameras, as well. Beverly Hills has a population of about 35,000 residents, but on any given day "we host around 300,000 visitors and workers," notes Hobson. This comes as no surprise for the most famous zip code in the country, where reliable surveillance is a must at such famous landmarks as Santa Monica Boulevard and Rodeo Drive. It is also no secret that Beverly Hills is home to several high-profile residents, from celebrities and foreign diplomats to very successful business executives. Along with such notable residents come nationally anticipated events, such as the Golden Globes™ award ceremony, which draws even more visitors to Beverly Hills. As of June the city had 45 cameras installed, aiming for 100 before the end of 2008. The California Retention Law requires that archived footage be stored for a minimum of 12 months. To aid in archiving and storage – the third phase of the Milestone project – the city is working with Milestone integration partner, Mainline Information Systems. Hardware Used: A Camera Mix For Best-In-Class "There have been zero problems with the Milestone XProtect software, so it is easy to earn ongoing support from city council and to secure grants from the Department of Justice (Homeland Security), which aids in the future growth of the system" IBM video record and archive components: X series servers using dual core Xeon processors Fiber Channel expandable storage using X and N series components Tivoli Tape System Management for long term retention requirements Cameras (to date): IQinVision 500, 700, and 800 series New IQinVision Sentinel Axis 233D PTZ and 216FD fixed dome Currently on order: Arecont 360 and 180 dome cameras Video-Enabling The City After working with Milestone, the city realised that it could use Milestone XProtect to monitor the progress of building projects and to ensure safety. "The city is in the process of constructing a vehicle storage building," explains Schirmer, "and we're using Milestone to monitor the progress and to make sure the construction crew is wearing hard hats." The Fire Department also saw the benefits of the system and requested a camera to be placed on top of one of the Beverly Hills towers, the better to see and manage a situation by remotely accessing the footage. What's Next? The City of Beverly Hills will soon embark on the next phase of the installation plan. Currently, officials are working on the back end, archiving features, but they plan to add up to 80 more cameras in the third phase alone. Hobson explains that he is hoping to see more than 250 cameras installed when the project is complete. The city is also planning to integrate the Milestone XProtect Enterprise software into the Beverly Hills school system and businesses throughout the community. The Department of Homeland Security has recognized the city's critical infrastructure as a part of the Urban Area Security Initiative (UASI) and officials there are interested in using Beverly Hills as a prototype for larger cities, according to Schirmer. The city's ideas of expanding coverage with additional cameras and integrating schools, hotels and businesses with the system are in line with the Milestone standard of leveraging existing systems to provide unsurpassed security every day and for special events, such as the Golden Globes. The City of Beverly Hills already has existing technology in its police squad cars, and is looking to incorporate the Milestone system, with a goal of having total security running over one network throughout the City. "Milestone was chosen for its integration, flexibility, pricing structure and ease of use" The Advantages Of IP Video Open Platform Beverly Hills wanted a system with adequate out-of-the-box features that offered the latest advances, such as analytics. "We wanted a reliable system that was flexible enough to integrate other features and have a low overhead in the future," explains Schirmer. "Milestone provided that, and since it integrated so seamlessly to our system, we did not have to hire a new person to implement it." The most important aspect, he adds, is that "there have been zero problems with the Milestone XProtect software, so it is easy to earn ongoing support from city council and to secure grants from the Department of Justice (Homeland Security), which aids in the future growth of the system." Milestone XProtect software users also know that in addition to this reliability, the Power-over-Ethernet that an IP solution brings drastically cuts down on labor and costly cabling. Strong Partners Win Together With Milestone as a partner, gaining clients comes about naturally. Mainline is a Milestone-certified integration partner that has been able to interact directly with the Beverly Hills technical staff. Timothy Conwell of Mainline Information Systems says Milestone XProtect was selected for the Beverly Hills project following a thorough review by the city and by the Mainline consulting team. The research included industry tradeshows and recommendations from camera product partners that Mainline works with directly. "Milestone was chosen for its integration, flexibility, pricing structure and ease of use," Conwell says. "We're working with very advanced technology integration strategies, which include enterprise-level archive storage management by IBM, high-speed fixed broadband wireless, and MAN deployment techniques." Schirmer of Beverly Hills says the partnership has been productive: "Tim Conwell and the Mainline team have been instrumental in understanding the storage and our need to be able to rapidly search for archived footage." Among the chief qualities of the Milestone XProtect system, as it is being used in Beverly Hills, Conwell cited these outstanding features: Flexibility Of Scaling: The system has grown from a "proof of concept" design with a single server and a few cameras, to what will eventually include hundreds of cameras placed over the entire six square-mile area of Beverly Hills. The ability to scale to a multi-server distributed design and bring additional feature functions online over time is extremely helpful. A good example is the implementation of the Matrix service for the Police and Public Works departments. The system also has the ability to mix and match camera technology for the location and environment each camera covers. Pricing Structure: Milestone's pricing is competitive and cost-effective. With the unlimited server and unlimited user access per site license business model, the overall software cost of the system integration is actually lower as the system grows. Ease Of Use: Officials in Beverly Hills have been very pleased with the feature-rich user interface and the ability to quickly learn the system. Mainline implemented a successful "train the trainer" approach with the help of its MIS division throughout the project process.
The Copenhagen suburb of Brøndby has 35,000 citizens and 3,500 employees who work in about 100 institutions. It is considered to be just a medium-sized governmental district in comparison to other municipalities in Denmark, but in 2002 they made a very big decision that will affect its growing population in a positive way: all the public institutions must have video surveillance installed within the next few years. It was quickly determined that the surveillance should be digital. With this new technology, they can easily and flexibly add more cameras when needed, as well as integrate with other security systems later on. Brøndby chose Milestone XProtect® software, sold and installed by AC Sikring A/S. Strategic Decision For Social Welfare The strategic objective behind this comprehensive project was defined by Brøndby's mayor and politicians a year ago: they plan to ensure the safety of all the district schools, childcare facilities, libraries against vandalism and other criminal incidents. "We will not have our population feel unsafe, nor will we allow their public buildings to be vulnerable to vandalism and other crimes. We are taking preventive action against criminals to ensure security in Brøndby. That is the motivation behind the intiatives in this project," states Jørgen Nielsen, who is responsible for the surveillance project in the municipality of Brøndby. A budget of 6 million Danish crowns has been set for this big project, to cover a four-year period for all of the installations. The first portion of the money has already been utilised: in the summer of 2003, AC Sikring began implementation in 9 sites, including two big schools, some childcare centers, afterschool youth facilities, and the district's huge storage location where they keep machines and materials for the maintenance of all roads, parks, etc. Focus On Problems With Vandalism "Several years ago, we had an incident with someone sneaking in to our storage location. They went wild driving around on our machines! Even though they couldn't get out of the gates, they still managed to destroy a lot of things on the property," recalls Nielsen. He further explains that such wanton destruction and vandalism creates the biggest costs for the municipality: last year they used a million crowns alone just on renovations of broken glass. This clearly illustrates that so-called ’small crimes’ are not really small at all when seen from the larger perspective. Vandalism is a big problem, but one that can be handled – and that's exactly what they are doing in Brøndby. "A year ago, we had another kind of problem," adds Susanne Ploug Larsen, who is the Risk Control Coordinator for Brøndby. "There were some very macabre activities where criminals were slaughtering the pets in an after-school youth center, leaving the body parts lying in the playground. They also spray-painted some horses. Understandably, it was a horrible experience for the employees to arrive at work the next day and discover the dismembered animals - not to mention the children's reactions." This institution was naturally one of the first chosen to receive the new security solution. The Old Security Approach "Four years ago, all the windows of a school were smashed to pieces one Friday night. The next day we started setting up an analog solution using videotapes and that was the beginning of our career in security," remembers Jørgen Nielsen. "We had to react fast, and the system was put together with products from five different suppliers and electricians with lots of cameras and tapes. It was expensive but at least there were no more broken windows there.” Shortly thereafter, they installed similar solutions in about 12 other institutions. The New Surveillance "Outdoor surveillance is installed to capture images of any vandalism or break-ins, and to allow Brøndby to be connected to our Video Alarm Central service called Security Point. This gives us the ability to react before a crime happens" "At the end of 2002, we asked for public offers based on plans for the new video surveillance project, which is expected to take place over the next four years. We contacted a security consultant, who confirmed our own research showing that the new solution should be future oriented. We got bids from seven different solutions, but chose Milestone as the most advanced and 100% digital. We believe this is the future; we do not believe in videotapes anymore. Now everything can be stored on a hard disk," states Nielsen. Brøndby already knew about AC Sikring as security specialists in the market, and chose them for their solid offer that was a combination of good service and high quality products. "It was precisely the solution we were looking for, with Milestone that is future-safe and more flexible for our overall needs," claims Nielsen. "We want to have better options for upgrading with ongoing technological developments." Only External Surveillance The buildings are monitored at night, on weekends and during holidays, when there are no personnel present. Brøndby has installed 70 cameras with infrared (IR) light, which means that they can record images at night, without the need for strong general lighting in the area that could bother neighbors. Another advantage is that the infrared light cannot be seen by anyone attempting criminal activities. Bent Schwartzbach, who is a manager at AC Sikring, says: "Outdoor surveillance is installed to capture images of any vandalism or break-ins, and to allow Brøndby to be connected to our Video Alarm Central service called Security Point. This gives us the ability to react before a crime happens. Through the network connection, our staff receive alarms when there is any motion detection, and they can quickly determine from any camera's recorded images if it's a matter for concern requiring action – for example, sending out guards to the location." "It's a big relief for any institution personnel leaving for the weekend or a vacation, to know that their place is monitored for protection," affirms Jørgen Nielsen. Open Communication "Some parents have been skeptical about the surveillance because they were afraid that their children might be monitored," remarks Susanne Ploug Larsen. "Therefore, we have chosen to be totally open about communicating exactly what it is being used for – to ensure safety and reduce vandalism. The response from parents since then has been one of understanding." Brøndby municipality's labor union and personnel organization have also accepted the idea that surveillance is being set up over the next several years. All the same, Brøndby continues to make a big effort to ensure that everyone involved understands the goals of making public areas safer. "It is only outdoor monitoring – nothing indoor where people are working," concludes Susanne Ploug Larsen. "So there's no reason for those kinds of worries." Employees at the institutions can feel much safer and more secure when they come to work: they know what our surveillance system is for," confirms Jørgen Nielsen. Fast Installations Childcare centers and playgrounds may need only four cameras, where larger schools can use 16 to 30 cameras. As of now, about 70 cameras have been set up over the summer in nine institutions that belong to the first phase of the project. Susanne Ploug Larsen has been involved in instruction sessions for the new system at the locations and reports: "It has gone really well. The training did not take very long, and the employees figured out quickly how the program works. Milestone is user-friendly and easy to navigate around in the images – in fact, they enjoyed it so much it was hard to tear them away from it!" "When the disk gets full of images, the system automatically overwrites the oldest files first to keep recording newer ones" Managed At Each Location The surveillance is set up for each institution to have someone in charge of managing the system. "At the schools, it is basically the Building Maintenance Manager or Vice Principal who checks the recordings and uses the system actively. They look at it in the mornings to see if there have been any irregularities during the night that they should do something about," Jørgen Nielsen explains. "It is pretty easy since the system is only set to record when motion is detected somewhere." Each location can decide for themselves when the system will record surveillance images, according to their respective opening hours, and in coordination with the Security Point Alarm Central. "Some schools have classes in the evenings, so they obviously would set their systems to start recording after 9 at night, whereas a childcare center closes at 5 p.m.," adds Susanne Ploug Larsen. Automatic Image Storing Brøndby has disk storage capacity for a good number of recordings, but there is no reason to save the files if nothing meaningful has taken place. "It is naturally of no interest whatsoever if Mr. Pedersen in the neighborhood has walked by with his dog at 11 o'clock," grins Jørgen Nielsen. Milestone software has intelligent functionality that allows them to only archive recordings where motion has been detected in the images. "When the disk gets full of images, the system automatically overwrites the oldest files first to keep recording newer ones," explains Susanne Ploug Larsen. "We have not set the software to archive anything during the day either, so we have enough disk capacity for a whole week's worth of images." Future Expansion Brøndby plans to implement the solution in 80-90 institutions that are slated to have the digital surveillance installed with the same user interface, by the time the project's budget is finally used up. About 300 cameras will be in operation with Milestone software by then. Integration with their burglar alarm system is also desired in the future. This is a good option with Milestone software, since it is built using an open design that allows the flexibility to integrate with other security devices and applications. Brøndby On The Forefront The spotlight is now on Brøndby as an example for other municipalities' security solutions. Jørgen Nielsen and Susanne Ploug Larsen have already received a number of referrals from other districts in the country who want to know more about their visionary way of handling public security problems and ensuring the safety of their citizens. "Right now there's a lot of focus on us," concludes Jørgen Nielsen. "Others have heard about our project with digital video surveillance and would like to do something similar. Susanne and I have held presentations for people responsible for security, other risk control coordinators and technicians, to tell them about our project and experiences."
Aigle, Switzerland is a historical small town in the region of Vaud, nestled in the heart of the vineyards. It is dominated by the impressive twelfth-century Château d’Aigle, an imposing fortification that once served to protect the populace. These days, however, the task requires more modern measures, for instance at the Aigle railway station – Vaud’s second most important, with three million passengers annually – many of whom use the facility’s parking garage when commuting by rail to Lausanne. The Crime Situation And The Safety Objectives The area around the train station had been the scene of frequent urban violence, requiring a strong police presence. In order to ensure a higher level of security for travelers and to prevent vandalism, the Aigle authorities have developed a security concept that includes a video surveillance installation with globally leading technology. Several potential partners were contacted after Swiss Federal Railways (CFF) approved the project, which required compliance with information-protection regulations, as well as consideration for the populace. The Project Decision And Acceptance By Authorities And Populace Panasonic IXA Systems SA was chosen as the partner by virtue of its concept of security in an overall context and its willingness to assist the town’s officials over a rather significant period. The company’s support is not limited to the technical details of surveillance video, but includes other aspects of security and its enhancement. Thus, IXA Systems SA revealed critical points and helped authorities draft the complex regulations. Thanks to that excellent preliminary work, the city of Aigle has been able to openly inform and protect the populace. The concept of security has thus been embraced and the video surveillance has been widely accepted. The IP Technology Security Solution The video surveillance project was completed in three months. IXA Systems installed a network of dome cameras in the area around the station square. Their integrated zoom function allows clear identification of people. Dome cameras, along with several fixed anti-vandalism cameras, are used in the parking area. The two police posts are also under surveillance. The pan-tilt-zoom (PTZ) cameras are highly sensitive, with very high resolution, and are protected by a robust sealed case. Data transmission is done over a network, and the dome cameras use wireless Ethernet. The control center consists of a server running the Milestone XProtect® Enterprise platform. XProtect Enterprise software is particularly suited for large distributed systems, with its many extendable functions. It has refined functions for recording, evaluating and transmitting video data, can be integrated with many other systems and can also be freely configured, thus significantly simplifying eventual extensions. At Aigle, access to the archived recorded data is reserved exclusively to two authorized parties. The images are stocked for a maximum of 96 hours and then irretrievably erased. Private areas within the monitored fields of view are masked to be invisible. Positive Experiences And Results The new solution has been operating since February 2009. The Milestone XProtect® software operation is intuitive and very simple for the surveillance personnel, including a guiding checklist from IXA Systems. The system proved its worth many times during the initial months: several delinquents were able to be identified and reported to the authorities. Experiences also revealed scope for improvements in the setup, and thanks to the system’s great adaptability, these were able to be accomplished for even better operations. In Summary In the context of the full security concept, the city of Aigle was looking for a reliable video surveillance system for the area around the railway station. With the Panasonic network and Milestone’s software platform, Aigle can now rely on a solid, modern system, ensuring long-term safety and enabling problem-free extensions should the need arise in future. Hardware And Software Panasonic WV-NW960 dome cameras Panasonic WV-NW484 anti-vandalism fixed dome cameras Milestone XProtect Enterprise IP video management software Synologie data storage system
Challenge: San Lucido in Italy is dependent on tourism, and needed a way to keep the city safe and attractive for citizens and tourists. The first step was to use technology to heighten the security level in the city to deal with incidents, improve city cleanliness and avoid graffiti in public areas. San Lucido also wanted to become more environmentally friendly by finding a way to keep the city clean and tidy for the benefit of the tourists and for the convenience of the citizens. They needed a solution that could grow with the city and help them utilize technology to become a Smart City – a city using a digital infrastructure to perform better services. Solution: Milestone Partner GSA di Guido Luigi based in Polistena RC, installed Milestone XProtect Express to manage 36 Axis cameras located in public areas in the city such as streets, parks and public buildings. The local police and security managers of public institutions can get an overview of all cameras with XProtect Smart Client, an easy-to-manage timeline that enables the police to examine incidents quickly and make informed decisions. The Milestone Mobile client for smartphones enables rapid response by the local police force as they can have full situational awareness even when patrolling. Advantage: San Lucido has successfully entered the first phase of becoming a Smart City. Because of the high image quality, surveillance video can be used to identify perpetrators or graffiti painters. Abandoned waste can easily be detected to ensure the city stays an attractive tourist destination. Because of Milestone’s open platform technology San Lucido can integrate with third-party software to become even smarter in the future. The city is also able to expand the solution easily to cover more parts of the city. Milestone Helps San Lucido To Be An Attractive City To Tourists And Citizens San Lucido is heavily dependent on tourism as a source of income for the local businesses. A high level of safety is a very important factor for being an attractive city to tourists and local citizens. Another factor is the cleanliness of the city. Waste in the streets is a burden to the environment if it is not detected and disposed correctly and rapidly. The city also has to cover the cost of cleaning up and disposing the garbage left in the streets. With the Milestone video security system they are able to give the wrongdoers a fine in case of illegal dumping and make sure to remove the waste to ensure a clean city for the benefit of inhabitants and tourists. The city’s plan to become a Smart City is a part of a larger project initiated by the European Union with the goal of improving the quality of life and making cities more sustainable. The Smart City concept overall includes making better use of resources and ensure less pollution. It means smarter urban transport, upgraded water supply and waste disposal, and more efficient ways to light and heat buildings. It also encompasses a more interactive and responsive city administration and safer public spaces. San Lucido has entered the first phase of their Smart City initiative. In this phase they want to heighten the security level at all public areas to ensure a safe city for inhabitants and tourists. The focus is primarily on avoiding misdoings, graffiti and other destruction of public property. The city also wanted to become more environmentally friendly by finding a way to deal with garbage dumping in the streets. Milestone Mobile Improves Service Quality Milestone Partner GSA di Guido Luigi based in Polistena RC, installed Milestone XProtect Express to manage a mix of motoried speed dome cameras and fixed cameras from Axis. The 36 cameras are located in public areas in the city such as streets, parks and public buildings. The city police and security managers of the different public institutions have access to the video security system, to ensure that the relevant authorities have situational awareness of the city. San Lucido also uses Milestone Mobile allowing police and security managers to remotely monitor the public areas. That enables them to check up on different locations even when they are not near a computer. A police officer out patrolling in one area of the city will be able to check up on other parts through a smartphone enabling the local police to always be on top of the situation. Officers will be alerted if an alarm goes off by the alarm manager in XProtect Smart Client or by getting a push notification in the Milestone Mobile app. The images received by the officers will be real time, giving them the possibility for rapid and more efficient response. San Lucido city has recognized the value in investing in the future city and is already talking about rolling out next phase of the project: “We have taken the first steps to become a city of the future with the help of Milestone’s video software. We are also considering integrating Milestone’s software with other technologies such as license plate recognition and video analytics to become a true Smart City,” says Fabio Frangella, Security Councilor, San Lucido City. Easy To Expand The Solution Because Milestone XProtect is built on an open platform technology, San Lucido can easily add other technologies to reach their goal of becoming a Smart City. Besides LPR software and video analytics the city is also thinking about integrating Milestone XProtect with traffic classification software to clear traffic jams. They are also considering doing an integration that connects an audio IP speakers system with the tourist information panels located at the different sights to improve the experience of visiting the city for tourists. Because of the open platform technology everything is made possible. A smart city uses digital technologies or information and communication technologies (ICT) to enhance quality and performance of urban services, to reduce costs and resource consumption, and to engage more effectively and actively with its citizens. The flexibility and future proof design of Milestone’s video software enables cities to reach these goals and become metropolitans of the future.