Akuvox is the leading IP Door Entry Phone (DEP) solution within the Vanderbilt portfolio tailored to support both standalone and Vanderbilt’s access control system support scenarios. The Akuvox portfolio has a range of solutions to cover needs for single occupancy buildings, or multi-tenant office and residential buildings. With cloud and mobile apps, Akuvox offers a cloud intercom system that allows for smartphone video calling and unlocking, the issuing of temporary keys via QR Code (R29 Only), and a centralized remote property maintenance system. Akuvox: Convenience By being able to easily monitor door and gate entrances, Akuvox increases security on residential and commercial premises. Cloud and mobile apps also add to the product’s ease of use and convenience, while overall the solution setup can free up the productivity of personal by no longer needing them to be stationed at entrances. More importantly, you can speed up your response time to visitors and deliveries that require access. Installer USP's From an installer’s point of view, Akuvox’s solutions are straightforward to install. Simply buy one door station, one internal monitor, and a POE switch, and you have an intercom solution for your building! In addition, with every Akuvox product, wiring is made easy thanks to their Screwless Terminal Blocks. Moreover, installers and property managers can utilize the Akuvox cloud for multiple sites from the online platform. The Vanderbilt Akuvox portfolio contains: The R29 smart IP video doorphone The R27 video doorphone The R20a video doorphone The IT82W audio and video communication interface The C315 audio and video communication interface Simply shop online on Vanderbilt's new webshop to discover more about each of these top-of-the-range products.
Increasingly, access control is viewed as a wireless technology, as one recent market report* shows. Based on a 2018 survey of senior security professionals, the “Wireless Access Control Report” reveals almost 4 in 10 access control systems include wireless technology in their set-up. At places without wireless devices protecting their doors, twice as many already plan to add wireless locks as do not. The myth that wireless technology is not adapted to access control is rapidly fading away. Wireless access control upgrades security without breaking the bank. Wireless RFID locks are much cheaper to install than hard-wired doors, because there’s no cabling around the door. They are also cheaper to operate, because they use no mains electricity. Wireless devices easily accommodate modern credential solutions such as virtual keys on smartphones, too. Now available globally for a decade, Aperio wireless devices from ASSA ABLOY protect both exterior and interior doors, from fire doors to meeting rooms, labs and offices. Ten years of innovation investment have enhanced the security and usability of Aperio® hardware and firmware — and the range of applications Aperio® finds in businesses across Europe. The Aperio® product range includes battery-powered cylinders, escutcheons and complete locks for security doors which transmit door status. An Aperio® server cabinet lock protects servers onsite or in a co-located data centre. Product design has also become a focus for refinement, with the new Aperio® H100 Electronic Handle. It packs the flexibility of Aperio® wireless access control into a slim door handle — “a brilliant example of product design,” one awards panel judged. Aperio® integration can be Online or Offline, depending on your needs. Whichever you choose, a single interface controls any existing hard-wired doors as well as the Aperio® devices. Online integration is via Wiegand, RS485 or IP communication hubs which connect up to 16 Aperio® devices to the admin software. Aperio® also supports the leading industry standard for Offline integration, OSS Standard Offline. Aperio® locks are compatible with all major door profiles, including Euro, French, Finnish, Scandinavian and Swiss. Ten years of trust... in all kinds of industries and security systems Businesses and buildings serving many different industries turn to Aperio® to expand the reach of their access control — wire-free. Universities in Birmingham (UK), Lund (Sweden), Hamburg (Germany) and many other cities remove the expense and hassle of lost keys when they control access with Aperio® devices instead of mechanical locks. Hospitals and health centres from Ghent to Grenoble protect patients, confidential records, drug storerooms and more with Aperio® wireless devices. At H-Farm, a campus-style business innovation centre in northern Italy, Aperio® handles, security locks and escutcheons integrate seamlessly with an AXIS access control system. To serve customers better with the best wireless locking devices available, over 100 different access control and security manufacturers now integrate Aperio® locks seamlessly with their systems. The fast-growing list of Aperio® partners includes market leaders like Nedap, Gallagher, AXIS, Genetec, Lenel, ACS and many, many more. Because it is built on an open platform and compatible with all standard RFID technologies, Aperio® also streamlines building management. At student accommodation provider CROUS Montpellier, Aperio® integrates with payment systems as well as access control, for example. It offers a single-card solution to replace mechanical keys. A decade since launch, Aperio® access control technology continues to provide flexible, future-proofed, wireless security in diverse industries and premises. At schools and universities; hospitals, health centres and care homes; warehouses, factories and corporate headquarters; sports venues and concert halls, Aperio® makes buildings (and the people who use them) safer. What could the next 10 years bring? Learn more about Aperio®, visit campaigns.assaabloyopeningsolutions.eu/aperio *: see https://campaigns.assaabloyopeningsolutions.eu/wacreport2018Add to Compare
A century after the ABLOY brand invented disc detainer technology, the company is still reimagining the future of security. In Finland, the ABLOY PULSE ecosystem now delivers highly encrypted, electronic access control via self-powered cylinders, padlocks and electronic keys — with no need for batteries or any external power supply. A thirst for sustainable solutions grows in all walks of life — including security. In a recent survey for ASSA ABLOY’s “Wireless Access Control Report”* around three-quarters of industry leaders report sustainability as a growing influence on procurement decisions. Almost half of survey respondents pointed to greentech innovation like energy harvesting as a potential future solution. “While the self-powered mechanism doesn’t generate much power,” notes the Report, ”electronic door readers and wireless locks don’t actually need much power. They are inactive, and can power down, for long periods. Their only task — reading card credentials and releasing the lock — is completed in less than a second and at the expense of minimal energy.” With PULSE key-based access control, ABLOY is already delivering this sustainable future. Reliable, sustainable security PULSE locking is beautifully simple. A user inserts their PULSE key. The power generated by inserting and turning powers the lock’s encrypted electronic access control features. If the key is authorized, the lock opens. Cloud-based access control software ensures administrators can program PULSE keys with just the right access permissions. Users carry one PULSE key programmed with their cleared permissions, no matter how many doors they need to open. “With PULSE, sustainability, security and user-friendly operation work side-by-side,” says Kimmo Hirvonen, ABLOY PULSE Product Manager at Abloy Oy. “PULSE does everything you need from a 21st-century electronic access control system. And does it sustainably.” “At ABLOY we have been creating the future of access control for over a century. Energy harvesting technology is the latest chapter.” PULSE in action PULSE is easy to install, because its locks require no major adjustments to doors. An installer just switches the existing cylinder for a PULSE cylinder. No wires and no batteries means PULSE is cost-efficient as well as sustainable. PULSE is perfectly adapted to any multi-resident housing block. A single PULSE installation can include a wired reader to secure communal doors, key-operated locks for apartment doors, and padlocks for storage rooms. Residents carry a single, programmable key to open every lock they need. For block security managers, it is easy to investigate incidents because cloud-based software logs events and can generate audit trails for any lock or key. PULSE keys and cylinders are reusable and reprogrammable, so managing resident turnover is simple, too. Maintenance is minimal, because PULSE products are durable and weather-resistant. To learn more about PULSE visit www.abloy.fi/PULSE * Download a free copy of this 22-page report at https://campaigns.assaabloyopeningsolutions.eu/wacreport2018Add to Compare
With a Code Handle® you never need to worry whether you locked up. When the door closes, Code Handle locks it. You don’t need to put down whatever you are carrying, and no one can open it from the outside while you are not looking. Code Handle is an attractive, slim, secure handle with a built-in PIN keypad. It adds reliable electronic security to almost any interior door without a bulky push-button unit disrupting room aesthetics. If you need to secure a door facing a public space, Code Handle does it subtly and stylishly. For a stock room, medicine store, staff toilet or private office, Code Handle keeps unauthorized people out. When you install Code Handle, you set a Master Code and can choose 9 additional user PINs (4–6 digits). For additional security, it blocks automatically when an intruder enters the wrong code 5 times. If you prefer manual locking, just enter the admin PIN to disable Code Handle’s auto-locking feature. To keep your door open briefly, hold Code Handle down for 5 seconds and it remains temporarily unlocked. Like everything with Code Handle, it’s simple yet secure. Sleek and easy Code Handle removes the need to track cumbersome keys or install an expensive access control system. One secure PIN code ensures only authorized people unlock your door. Enter the PIN on the slim handle’s keypad and the door opens. Close the door and your Code Handle locks itself automatically. And Code Handle is simple to install. Two screws fit your new Code Handle to almost any interior door. There is no need to cable the door or connect it to the mains. You don’t even need to change the existing door cylinder. Just slot in two standard batteries into the handle, secure it to the existing cylinder, and room security is instantly upgraded. When it comes to reliability, Code Handle is tested for at least 100,000 operations and fire-tested to EN 1363. A red flashing LED alert warns you when batteries need changing. With flexible auto-locking and easy installation, Code Handle keeps sensitive files, personal belongings or valuable stock separated and secure from the public. Stop worrying whether you remembered to lock the door, because Code Handle never forgets. Visit https://campaigns.assaabloyopeningsolutions.eu/codehandle to learn more.Add to Compare
Hikvision is launching its new 2-Wire modular IP Intercom for retrofitting in multi apartment buildings. This is an extension solution to already successful 2-Wire kits that are mainly used for small residential houses, using the same housing and components from the recently launched 2nd Generation IP intercom technology, also ‘inheriting’ it’s modular nature, which makes it flexible for any scenario. The Intercom delivers all the benefits of IP surveillance through just two wires – data and power. This makes it simple to install, saving time and cost - great for retrofitting and modernizing large residential and office building projects. Full HD images give a clear picture of the door area on your indoor station. IR provides excellent night vision, and the inclusion of WDR (wide dynamic range) means there’s no problem if the camera is faced with direct light from outside. All in all, your indoor station screen will give you a clear overview of your doorstep, and a mobile app means you can manage entry from anywhere you like. The modular nature of the Intercom gives the system massive flexibility, with a range of modules to choose to build the right system for the scenario. This can also be integrated with video surveillance, access control and intrusion systems so it can be a seamless part of any total security solution. The 2-Wire system can be combined with IP intercoms through a network that is connected to power and data distributors while also sharing common accessories and modules. Other features include: Great looking image from camera that can be recorded in Video Surveillance system High quality of audio even on noisy streets Remote control via common mobile application Simplified configuration Optional wall or flush mounting installation Common Hikvision software and application Up to 16 additional cameras can be observed at the indoor station. Typical applications for this new product will be in modernization of residential apartment buildings, school buildings and office buildings. “This extension to our intercom range is a great example of Hikvision as a smart home security solution provider, combining intercoms with Video Surveillance, Access control and intrusion”, says Cenek Maly, EU Channel Product Manager at Hikvision, “It brings a variety of modern functions such as mobile app control, high resolution images delivered at high speed, and audio quality to bring residential intercom systems to the next level.”
Style, intelligence and robustness come together in the new SMARTair® Knob Cylinder from ASSA ABLOY. Part of the SMARTair® access control system, this intelligent device with integrated RFID reader is now more resistant to attack. It comes in elegant, contemporary finishes and colours, upgrading aesthetics and functionality in equal measure. It quickly upgrades almost any existing regular door to an access-controlled door — without any drilling. The new Knob Cylinder fits seamlessly and flexibly into a SMARTair® system, providing advanced, user-friendly access management designed to make any workplace work better. If you need to monitor and control who goes where, and when, you need the new SMARTair® Knob Cylinder. The Knob Cylinder is battery-powered and works with every SMARTair® access management option, so you can choose between online (“real-time”), offline, update-on-card and standalone management — or combine more than one system at the same site with the same software interface. Upgrading to the new Knob Cylinder is simple: just replace an existing mechanical cylinder with the new device. No complex installation or drilling stands between you and safe, reliable, flexible SMARTair® access control. Glass, wooden or aluminum doors — Scandinavian, Euro and many other profiles — present no problem. A modern, mobile solution The Knob Cylinder works with all standard proximity technologies, including MIFARE®, DESFire and iCLASS®, and also offers another new way to open your doors — with the SMARTair® Openow™ mobile app. With Openow™, users no longer carry separate credentials; just their smartphone with secure virtual keys stored inside. There’s no longer any need to collect or validate an access card to open authorized doors locked with the new SMARTair® Knob Cylinder. With Openow™, if you have your phone, you are already carrying your keys. Modern and mobile-ready, the SMARTair® Knob Cylinder is built to make your building smarter. Its robust design, redefined aesthetics and easy installation are perfect for securing offices, business headquarters, conference and meeting rooms.Add to Compare
True to their commitment to make the best technology available to the mainstream market, FERMAX launched DUOX VEO WiFi and DUOX VEO-XS WiFi door entry monitors with integrated Internet connectivity, which allows calls at home to be diverted to the user's smartphone or tablet. All you need is a DUOX VEO or VEO-XS WiFi monitor installed in the house, then download the free BLUE app and pair it to your mobile device. Comfortable and easy communication, whether you are at home or not. And for individual homes, the DUOX VEO WiFi and DUOX VEO-XS WiFi monitors are also available as KITS: all-in-one solutions with all the necessary elements for the installation.
The newest device in the Aperio® wireless access control portfolio spent 2018 collecting awards — for innovation, operation and design. The Aperio® H100 electronic handle received Detektor International’s Innovative Achievement Award and Intersec’s Access Control Product of the Year. The new Aperio® H100 packs the power, flexibility and functionality of wireless access control into a simple door handle. With easy retrofitting to almost any interior door, broad RFID compatibility via an inbuilt credential reader, and simple integration with third-party access systems, the H100 handle makes it cost-effective to extend your access control to many more internal doors. No wiring is needed, and the H100 works with an online access control system or offline. A standard battery fits inside the H100’s slim handle, ensuring a minimal footprint and a discreet look suited to any door style. “The new H100’s stylish and robust design has proven a perfect fit for high-traffic office and facility doors,” says Murtaza Husaini, ASSA ABLOY Marketing Director for the Middle East, where Intersec named the Aperio® H100 their Access Control Product of the Year. “You still use the existing mechanical cylinder; the handle adds powerful access control functionality without wires — simply.” In recognizing the H100’s Innovation Achievement in ID and Access Control, the Detektor International jury also commented: “Smooth and smart — the Aperio® H100 access control door handle is a brilliant example of excellent product design.” “We are especially thrilled the jury recognized the design,” says Magnus Bæckström, Aperio® Unit Manager at ASSA ABLOY EMEA, who accepted Detektor’s award during the SECTECH Expo. “It benefits from our digital handle expertise, building on the successful Code Handle® Door device”. “This is just one innovative new product, but also part of a much broader approach you will increasingly see from ASSA ABLOY Group designs.” The new Aperio® H100 broadens the range of Aperio® wireless access control devices. The portfolio already includes online and offline cylinders (C100) and escutcheons (E100); an online and offline security lock (L100); and a wireless lock for data centre storage (KS100), to integrate it into the same access control system as doors.
You can work smarter and more sustainably when electronic locks and keys power your security. An electronic locking solution minimizes security risks when keys go missing. With an eCLIQ system from ASSA ABLOY, you can manage everyone’s access from anywhere, at any time — electronically, securely and wirelessly. Based on award-winning CLIQ® access control technology, the eCLIQ system is built around precise locking mechanics and high-end microelectronics. A battery inside each programmable key powers the wide range of programmable cylinders and padlocks — and secures every data transfer. An eCLIQ system is also convenient. Thanks to multiple software options, you manage users’ access rights in a way that suits you best. Authorised key-holders carry a single, battery-powered key programmed with only their cleared access permissions. Low maintenance for technical components you can trust Robust and durable, eCLIQ cylinders are available for a wide range of doors, cabinets, lifts, alarm boxes, machines and entrance gates. Looking after your eCLIQ components is easy: an integrated lubricant reservoir ensures cylinders remain maintenance-free for up to 200,000 cycles. eCLIQ keys are durable, compact, and waterproof (IP67). They are easy to reprogram, enabling temporary and time-limited access permissions for every employee or contractor. AES encryption, rapid processing, and efficient energy management is built into the chip. When a key’s battery runs out, it is easily replaced without tools. Mechanical and encrypted electronic elements work together to make an eCLIQ installation highly resistant to both physical and electronic attack. Easy installation — simple, secure management Managing eCLIQ is straightforward. You can program keys with easy-to-use eCLIQ Manager software: choose between a local software installation or our secure web-based software which manages access rights from anywhere, in the cloud. Security managers can host the Web Manager software on their own or use ASSA ABLOY’s Software as a Service solution. Users can also update their own keys with a range of programming devices, including wall-mounted units. With eCLIQ, missing keys are quickly de-authorised, cutting risks associated with key loss or theft. At any time, facility managers can generate a full audit trail to discover who has accessed which locks. Unlike other electronic access control systems, eCLIQ uses no mains electricity. The microelectronics inside an eCLIQ lock are powered by a standard battery inside every key. Energy-efficient and sustainable, battery power also minimizes disruption when you switch to eCLIQ. Because there is no cabling around the door, you don’t need to schedule invasive, expensive electrical wiring. eCLIQ in action “eCLIQ is more durable, more secure and more efficient than conventional locking systems,” says Stephan Schulz, CLIQ® Product Manager at ASSA ABLOY EMEA. “This evolution of our award-winning CLIQ® technology is already protecting businesses and public services across Europe. A range of sectors and building types — from banks and hospitals to shops and warehouses — have learned eCLIQ provides the control and flexibility their premises need.” For an access control overhaul at University Hospital Frankfurt, managers sought a secure locking system for a new building: 1,100 eCLIQ cylinders and keys provided the solution. Now, with eCLIQ installed, nurses update access rights every morning for the day ahead. This new workflow minimizes security vulnerabilities and keeps everyone safer. Retail banking combines high security with complex workflows. Staff need efficient access. Facility managers need the flexibility to design access permissions around individual needs and clearances. Creval’s bank doors across Italy’s Lombardy region are now locked with more than 30 eCLIQ cylinders, putting managers in total control of entrance security. In the unlikely event a key is misplaced, Creval administrators simply delete it from the system. In Germany, eCLIQ locks AMPELMANN GmbH branches and their 2,200 m2 logistics centre, meeting the needs of their decentralized branch organization. Its 8 Berlin branches are staffed by several permanent employees. External service providers like cleaners need access. eCLIQ provides it — safely, securely and without major key-management workload.Add to Compare
The new DSC1500 portable beam barricade sets up quickly and temporarily to block vehicles and secure locations during short-term events and anywhere a beam barricade is needed for interim security. With a clear opening of 16 feet (4.8 m), the DSC1500 is M30 certified, able to stop a 15,000 pound (66.7 kN) vehicle going 30 mph (48 kph). Many organizations have the need for easy to install, temporary drop-arm barriers that can install within 10 minutes to transitorily close down a roadway to one or two lanes or block parking lot exits to deter thefts. Previous beam barriers had to be filled with sand, gravel or cement to be operable. To remove the DSC1500 from its temporary site, it is simply repacked in ten (10) minutes. No excavation or sub-surface preparation is required. Once positioned, the mobile barricades unpack themselves using manual hydraulics to raise and lower the barriers off their wheels. A self-deploying trailer with integrated lifting device facilitates rapid installation. The process is simply reversed when the event is over or the time comes to deploy the beam barrier at another location. From a purchasing standpoint, it can be easier to buy portable beam barricades than permanent solutions. The latter are oftentimes placed into an organization’s real assets budget because they are permanently installed into the ground, becoming part of the property. Such budgets can often create complex purchasing scenarios for law enforcement or public safety departments. However, purchasing portable beam barricades is no different than buying protective vests for personnel or new sets of wrenches for the maintenance department. For one time uses, a lease plan has been created where organizations can simply lease the portable barriers, use them, pack them up and return them. Delta always keeps an inventory for purchase and quick delivery at their manufacturing facility in Palmdale, Calif. That’s because, in many cases, they are needed for events that come up quickly, such as emergency road or bridge construction or unexpected parking lot requirements.
Gallagher Command Centre is a powerful access and control solution designed to give you complete site control. Fully configurable to suit the unique needs of your site, Command Centre allows you to define, manage and report on all aspects of your system. Everything that happens on-site is relayed to your Command Centre operators in real time, enabling a swift and appropriate response to security threats. Seamless integration with complimentary security and site management solutions means Command Centre delivers on its promise. You’re in command. Command Centre v8 introduces new Site Plan functionality for greater situational awareness and responsiveness; Broadcast notifications to Mobile Connect for better communication in emergency situations; and Status and Overrides REST APIs for increased integration flexibility.
Human face images, fingerprints, cards and passwords can be recorded to the face recognition access standalone. With face detection box; the largest face among faces that appear at the same time is recognized first; the maximum face size can be configured on the web. Face recognition distance is 0.3m–2m , human height range is 1.1m–2.4m. Face verification accuracy>99%; face comparison speed ≤0.5s per person; false recognition rate<0.1%. Profile faces can be recognized; face recognition angle can be adjusted, the range is 0°–90°. Supports 30,000 users, 30,000 cards, 30,000 passwords, and 50 administrators. Support liveness detection. Supports duress alarm, tamper alarm, intrusion alarm, door contact timeout alarm, and illegal card exceeding time alarm. Has six user levels: general users, patrol users, blacklist users, VIP users, guests, and disabled users. Attendance records can be uploaded to the management platform
Climax’s Voice Recognition Emergency Voice Call Point with Wi-Fi capability, adopts advanced speech recognition technology that recognizes preset vocal commands and triggers specified actions. When combined with a monitoring system, it will activate an emergency call to a professional monitoring center, allowing users to receive emergency attention even in situations which they are unable to seek help physically. In addition to voice activation, the VRCP-WiFi features a large button for users to summon help during an emergency. In critical situations such as falls, medical problems, or emergencies, users can quickly activate the device to report an alarm. VRCP-WiFi can work with routers that support Wi-Fi network, providing network connection for making outgoing voice calls and receiving incoming calls for two-way voice communication. It has a powerful speaker and microphone built-in and can be easily mounted or placed anywhere in the premises. Having multiple VRCP-WiFi placed at strategic locations throughout the home can create an extra network of safety. When an emergency happens, users can simply use the nearest Voice Call Point to summon help. It is suitable for seniors and medical care and ideal for multi-story homes and larger premises. Knowing that senior users can quickly and easily speak with a CMS operator from anywhere in the home provides an extra layer of protection and peace of mind. The VRCP-WiFi also transmits supervisory and low battery signals to the medical alarm panels to ensure its proper operation at all times. Emergency Voice Extender with Wi-Fi capability Voice Recognition to activate emergency call by preset vocal commands Single-button design for making calls to summon help Provide high-clarity, hands-free, two-way communication through Wi-Fi networks Automatically picks up incoming call without button press Excellent voice quality allows users to answer within 10m range from VRCP-WiFi Built-in microphone and speaker Large ALARM button for easy identification Wall-mount or table-top placement Sleek, Modern Design Regular supervision signals to check system integrity Ideal for multi-story homes and larger premises
Thanks to WIT door entry monitor touch interface the user is able to take calls to the home, manage missed calls, view captured images, read messages sent by the administrator, visualize aerial camera images, activate external relays, get notifications about alarms on the monitor and guard unit, and even manage the home automation system. WIT's exclusive aesthetics are underpinned by an innovative technology that allows the installation of APPs (APPs have to be FERMAX certified and configured by authorized installers). For simplicity of installation, WIT monitors allow PoE power supply, this means that it makes use of PoE switch power and no dedicated power supply is required. WIT 10" monitor is specially designed for home automation integration, since it is the only monitor that incorporates 2 RJ-45 network interfaces to be able to connect to both the community IP network and the apartment's local network, maintaining both the isolation between networks and flexibility in connectivity. Its surface or embedded installation allows it to adapt to the most demanding architectural designs.
SALTO Systems' latest electronic access control innovations include its class leading NFC (Near Field Communications) solutions, its RFID wireless products for Residential, Healthcare and Education applications, Sallis wireless technology for integrations and Clay™ SALTO’s new secure cloud based access control system that is revolutionary in design, usability and features. Other new innovations include the versatile GEO (Global Electronic Opening) electronic cylinder lock now available with a stylish white reader, as well as GEO Wireless. Modular, flexible and easy to fit, the IP66 rated SALTO GEO can be used in any type of door. Part of SALTO’s innovative 360° wire free locking solution, it is fully compatible with most RFID technologies meaning no more problems with master key management. SALTO also provides the XS4 electronic locker lock, now available with HiD iClass technology, and designed to provide a high level of security protection and control access to a wide range of lockers, cupboards, display cabinets, boxes, cases and more.Add to Compare
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There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase In Revenue For Dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, Connected Smart Locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio Of Home Automation Products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages Of Professional Installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realize they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realize that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling Additional Home Automation Products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labor warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces Connection Instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realize over time. On the other hand, one issue DIYers may recognize right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognizable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not Everyone Is A DIY Customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing Complete And Custom Solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
The extensive analysis and discussion preceding any decision to implement a new physical security solution – whether it’s hardware, software or a combination of both – often focuses on technology, ROI and effectiveness. When it comes to deciding what type of security entrances to install at your facility, you will almost certainly also consider the aesthetics of the product, along with throughput and, if you’re smart, you’ll also look into service concerns. Each of these factors has its important place within the evaluation process, and none should be overlooked as they all have a significant effect on how well your entrances will perform once they are installed. Culture Influences Door Solution Decisions How significant will the change from current entrances to security entrances be for employees? Still, one additional factor actually trumps everything: if you have not considered your organization’s culture in choosing a security entrance, you may be missing the most important piece of the puzzle. Culture is a part of every other decision factor when selecting an entry solution. Before you make a decision about what type of entrance to deploy, you need to consider and understand the values, environment and personality of your organization and personnel. For example, how significant will the change from current entrances to security entrances be for employees? If people are accustomed to simply walking through a standard swinging door with no access control, this will be a culture change. Beyond this, whether you are considering a type of turnstile, a security revolving door or possibly a mantrap portal, simply walking through it will be a significant change as well. Training Employees On Door Security You’ll want to know whether employees have ever used security entrances before. If these types of entrances are in place in another part of the facility, or in a facility they’ve worked in at an earlier time, the adjustment will not be as great as if they’ve never used them at all. Consider, too, how your personnel typically react to changes like this in the organization or at your facility. They may be quite adaptable, in which case there will be less work to do in advance to prepare them. However, the opposite may also be true, which will require you to take meaningful steps in order to achieve buy-in and train employees to properly use the new entrances. With the increased importance of workplace security, discussing new entrances with workforces will help maintain a safer environment Communicate Through The Decision-Making Process All of this will need to be communicated to your staff, of course. There are a number of ways to disseminate information without it appearing to come down as a dictate. Your personnel are a community, so news about changes should be shared rather than simply decreed. As part of this process, you’ll need to give some thought to the level of involvement you want for your staff in the decision-making process. Finally, do not overlook the special needs among your personnel population. You undoubtedly have older individuals on staff, as well as disabled persons and others who bring service animals to the office. Entrances need to be accessible to all, and you never want to be in the position of having a gap in accessibility pointed out to you by the individual who has been adversely affected. New Security Entrance Installation By communicating early and often with your personnel, you can alleviate a great deal of the anxiety Once you have made the decision about which security entrances to install, training your personnel on how to use the new security entrances – both before and after the installation – will help to smooth the transition. Because workplace security is such a big issue right now, it makes sense to discuss the new entrances in the context of helping to maintain a safer environment. They will prevent violent individuals from entering, decrease theft, and most of all, promote greater peace of mind during the workday. If you can help them take control of their own safety in a responsible way, you have achieved much more than just a compliant workforce. By communicating early and often with your personnel, you can alleviate a great deal of the anxiety and concern that surrounds a significant change in the work environment. Schedule Group Meetings Consider your employees; what type of communications do they respond best to? A few suggestions to educate staff on the benefits of the new entrances include: Typically, you would communicate a general message 2-3 months in advance and then provide more specific information (for example, impacts to fire egress, using certain entrances during construction) in a follow up message closer to the installation date. Schedule group meetings to: announce the rationale for increased security, share statistics on crime, review the new security changes that are coming, show drawings/photos of the new doors/turnstiles, and show the orientation videos available from the manufacturer. These meetings are an excellent way to work through user questions and directly address any concerns. Once the installation of a new security system is complete, it is a good idea to have an "ambassador" on board to help employees use these new systems Ensure You Monitor Public Areas If you are implementing a lot of new changes, such as a new access control system, new guard service and security entrances, you might consider hosting a ‘security fair’ on a given day and have the selected vendors come for a day with tabletop displays to meet employees and answer questions during their lunch. This could be a great way to break the ice in a large organization. Make user orientation videos (provided by the manufacturer) available in several ways, for example: Intranet Site Monitors in public areas—lounges, cafeteria, hallways, etc. Send to all staff as email attachments Immediately after installation, once the doors or turnstiles are operational but before they are put into service, train ‘ambassadors’ on how to use the door/turnstile. Have these people monitor and assist employees during peak traffic times. What Is The Ultimate Success Of The Installation? By communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction If you have thousands of employees, consider dividing them into groups and introduce the new entrance to one group at a time (Group A on Monday, Group B on Tuesday, etc.) to allow a little extra orientation time. Place user education ‘quick steps’ posters next to the door/turnstiles for a few weeks to help employees remember the basic steps and guidelines, e.g., ‘stand in front of the turnstile, swipe badge, wait for green light, proceed.’ Ask your manufacturer to provide these or artwork. While there are always going to be people who are resistant to change, by communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction. Your responsiveness to any issues and complaints that arise during and after the implementation is equally fundamental to the ultimate success of the installation.
It’s not surprising that people are nervous about the security of newer technologies, many of which are part of the Internet of Things (IoT). While they offer greater efficiency and connectivity, some people still hesitate. After all, there seems to be a constant stream of news stories about multinational corporations being breached or hackers taking control of smart home devices. Both of these scenarios can feel personal. No one likes the idea of their data falling into criminal hands. And we especially don’t like the thought that someone can, even virtually, come into our private spaces. The reality, though, is that, when you choose the right technology and undertake the proper procedures, IoT devices are incredibly secure. That said, one of the spaces where we see continued confusion is around access control systems (ACS) that are deployed over networks, particularly in relation to mobile access, smartcards, and electronic locks. These technologies are often perceived as being less secure and therefore more vulnerable to attacks than older ACS systems or devices. In the interest of clearing up any confusion, it is important to provide good, reliable information. With this in mind, there are some myths out there about the security of ACS that need to be debunked. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter Myth #1: Mobile Credentials Are Not Secure The first myth we have to look at exists around mobile credentials. Mobile credentials allow cardholders to access secured doors and areas with their mobile devices. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter about the security of credentialed information. There is a persistent belief that Bluetooth is not secure. In particular, people seem to be concerned that using mobile credentials makes your organization more vulnerable to skimming attacks. While focusing on the medium of communication is an important consideration when an organization deploys a mobile credentialing system, the concerns about Bluetooth miss the mark. Bluetooth and NFC are simply channels over which information is transmitted. Believing that Bluetooth is not secure would be the same as suggesting that the internet is not secure. In both cases, the security of your communication depends on the technology, protocols, and safeguards we all have in place. So, instead of wondering about Bluetooth or NFC, users should be focused on the security of the devices themselves. Before deploying mobile credentials, ask your vendor (1) how the credential is generated, stored, and secured on the device, (2) how the device communicates with the reader, and (3) how the reader securely accesses the credential information. When you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS Myth #2: All Smartcards Are Equally Secure The question “how secure are my smartcards?” is a serious one. And the answer can depend on the generation of the cards themselves. For example, while older smartcards like MiFARE CLASSIC and HID iCLASS Classic offer better encryption than proxy cards and magstripe credentials, they have been compromised. Using these older technologies can make your organization vulnerable. As a result, when you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS. In this way, you will be protecting your system as well as your buildings or facilities. Some traditional readers and controllers can also pose a serious risk to your organization if they use the Wiegand protocol, which offers no security. While you can upgrade to a more secure protocol like OSDP version 2, electronic locks are a very secure alternative worth considering. It is also important to understand that not all smartcard readers are compatible with all smartcard types. When they are not compatible, the built-in security designed to keep your system safe will not match up and you will essentially forego security as your smartcard-reader will not read the credentials at all. Instead, it will simply read the non-secure portion—the Card Serial Number (CSN) —of the smartcard that is accessible to everyone. While some manufacturers suggest that this is an advantage because their readers can work with any smartcard, the truth is that they are not reading from the secure part of the card, which can put your system and premises at risk. Using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication Myth #3: Electronic Locks Are More Vulnerable These days, there are still many who believe that electronic locks, especially wireless locks, are more vulnerable to cybercriminal activity as compared to traditional readers and controllers. The concern here is that electronic locks can allow cybercriminals to both access your network to get data and intercept commands from the gateway or nodes over the air that would allow them access to your buildings or facilities. The reality is that using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication. Additionally, because many of these locks remain operational regardless of network status, they provide real-time door monitoring. This means that many electronic locks not only prevent unauthorized access but also keep operators informed about their status at all times, even if a network goes down. Outdated technology and old analogue systems are more vulnerable to attacks When it comes to deploying electronic locks, it is important to remember that, like any device on your network, they must have built-in security features that will allow you to keep your information, people, and facilities safe. Be Prepared To Unlock Future Benefits Ultimately, the information in your IP-based ACS is at no greater risk than any other information being transmitted over the network. We just have to be smart about how we connect, transmit, and store our data. In the end, maintaining the status quo and refusing to move away from old technology is not a viable option. Outdated technology and old analogue systems are more vulnerable to attacks. The reason it is so important to debunk myths around ACS and, at the same time, get people thinking about network security in the right way is that network-based systems can offer an ever-increasing number of benefits. When we deploy new technology using industry best practices and purchase devices from trusted vendors, we put ourselves and our networks in the best possible position to take full advantage of all that our increasingly connected world has to offer.
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