Gallagher Command Centre is a powerful access and control solution designed to give you complete site control. Fully configurable to suit the unique needs of your site, Command Centre allows you to define, manage and report on all aspects of your system. Everything that happens on-site is relayed to your Command Centre operators in real time, enabling a swift and appropriate response to security threats. Seamless integration with complimentary security and site management solutions means Command Centre delivers on its promise. You’re in command. Command Centre v8 introduces new Site Plan functionality for greater situational awareness and responsiveness; Broadcast notifications to Mobile Connect for better communication in emergency situations; and Status and Overrides REST APIs for increased integration flexibility.
The new DSC1500 portable beam barricade sets up quickly and temporarily to block vehicles and secure locations during short-term events and anywhere a beam barricade is needed for interim security. With a clear opening of 16 feet (4.8 m), the DSC1500 is M30 certified, able to stop a 15,000 pound (66.7 kN) vehicle going 30 mph (48 kph). Many organizations have the need for easy to install, temporary drop-arm barriers that can install within 10 minutes to transitorily close down a roadway to one or two lanes or block parking lot exits to deter thefts. Previous beam barriers had to be filled with sand, gravel or cement to be operable. To remove the DSC1500 from its temporary site, it is simply repacked in ten (10) minutes. No excavation or sub-surface preparation is required. Once positioned, the mobile barricades unpack themselves using manual hydraulics to raise and lower the barriers off their wheels. A self-deploying trailer with integrated lifting device facilitates rapid installation. The process is simply reversed when the event is over or the time comes to deploy the beam barrier at another location. From a purchasing standpoint, it can be easier to buy portable beam barricades than permanent solutions. The latter are oftentimes placed into an organization’s real assets budget because they are permanently installed into the ground, becoming part of the property. Such budgets can often create complex purchasing scenarios for law enforcement or public safety departments. However, purchasing portable beam barricades is no different than buying protective vests for personnel or new sets of wrenches for the maintenance department. For one time uses, a lease plan has been created where organizations can simply lease the portable barriers, use them, pack them up and return them. Delta always keeps an inventory for purchase and quick delivery at their manufacturing facility in Palmdale, Calif. That’s because, in many cases, they are needed for events that come up quickly, such as emergency road or bridge construction or unexpected parking lot requirements.
Vanderbilt’s ACTpro 1500 PoE Ultra controllers were launched in March 2019. What Is It? The ACTpro 1500 is a single door IP Controller and includes a dual-port Ethernet switch. The controller supports 60,000 users and includes a rich set of advanced features, including voltage monitoring and break glass monitoring. These controllers are ideal for a single door system or systems that need to grow up to 4,000 doors. How Does It Work? The PoE Ultra hardware in the controllers ensures support for all power requirements. This includes local door accessories and components such as card readers, door locks and request to exit buttons. PoE Ultra ensures that all of this is accomplished without the need for additional Power Supply Units (PSUs). Essentially, this saves the system user time and money. Moreover, as this is all powered over the Ethernet, it translates to less cabling and more convenience for installers too. Why Does It Matter? This is an important feature for installers because when a system is fast to install and more straightforward to set-up and quote, it removes the complexity from access control and allows installers to get more done, more efficiently, and in less time. This ultimately benefits their business and their bottom line.
8 onboard zones 8 Areas, 2 partitions for each Area 3 programmable outputs, including 1 relay output, 2 MOS outputs Outputs operation follows system events, zone events, Area, Link events and timer schedule 100 users with 8 authority levels for users(Supervisor, Manager, Master, User, Temporary, Duress, Patrol and Technician) 1000 events log 8 independent timers for automatic control Up to 8 keypads (ARK30C) 1 case tamper and 1 leave-wall tamper supported Supports more than 11 zone types 7 sorts of zone terminations, including NO, NC, EOL, 2EOL, 3EOL, Interial type and Impulse type EOL resistance configurable (2K7, 4K7 or 6K8) Built-in 10/100M self-adaptive Ethernet interface 2 RS485 ports can be used to connect with keypads and other modules 3 telephone numbers for monitor station(PSTN), 8 numbers for vocal message, 8 numbers for SMS Combined with additional PSTN modules (ARA58-P) for dialing to the digital receiver in the CMS, transmitting CID protocol Combined with additional GPRS/GSM modules (ARA58-G-EN or ARA58-G-IT) to receive SMS notifications and remotely control, as well as receiving voice event messaging and remotely control by full voice menu guide Cellular backup in case of IP network failure with GPRS/GSM Modules App DMSS to push alarm message and remotely control Firmware upgrade with a PC using Alarm Config software
Dahua Technology, a leading solution provider in the global video surveillance industry, has launched a new apartment outdoor station VTO9341D, providing new access control solutions to fence and lobby entrance with the cutting-edge face recognition technology. The apartment outdoor station elevates the safety and convenience of resident security system to a new level with the fashionable non-touch face-recognition entry, while conventional unlocking ways are preserved in case of emergency. The product’s working temperature is between -20°C to 60°C, meaning it can operate smoothly across a variety of weather conditions and geographical areas. With a shell made of aluminium alloy plate, it meets IP55 standard for water and dust resistance, and IK07 standard for impact resistance. Further enhanced by the Intrusion Prevention System, the product will offer ideal ingress protection to property owners and facilitate the work of security guards. Face Recognition Once a person steps into the 0.5-metre distance within VTO9341D that triggers its approaching induction, the 2MP CMOS image sensor will capture the face in high-definition colour image for identification. In as quick as 0.5 second, it can complete recognition and open the door for the residents. With strong capacity to store up to 20000 faces, the system would suffice the demand of large housing estates or commercial lots. The Auto Gain Control supplements white light to cope with poorly-lighted conditions, enabling night vision for the outdoor station. Multiple Unlocking Approaches VTO9341D is also equipped with Mifare Card reader, fingerprint recognition (with a memory of 3000 fingerprints), and touch screen key pad, which provide multiple unlocking approaches via card, fingerprint and password. Working together with VTS5240B Master Station that can forward image to mobile devices, owners can even enjoy the remote unlock function while away from home. Additionally, the audio system supports bidirectional talk, which assists visitors and owners in dual-way communication as an auxiliary to face identification. As a high-end product with unique features and full market potential, VTO9341D will benefit both Dahua dealers and system integrators. With DSS EXPRESS monitoring access control & other Dahua exclusive technologies, the apartment outdoor station would lower the time cost of integration and maintenance.
The H4 Video Intercom integrates a 3 MP camera with a high-performance intercom and features exceptional wide dynamic range, low-light, noise reduction and echo-cancelling technologies for clear viewing and two-way communication with visitors. Combined with Avigilon Control Center (ACC) video management software, this secured entry system enables operators to quickly and easily identify and communicate with a visitor before remotely granting access.
SALTO's ProAccess SPACE web-based software brings a new level of powerful flexibility to access control so that users can order the functionalities that they most need and upgrade accordingly as a system and needs grow. And in addition to the abundance of important new functionalities, SPACE also has a modern interface that is more user-friendly to help users find and operate the functions they want to use as quickly and intuitively as possible.
Baran Advanced Technologies, manufacturer of the Everswitch access control products, introduces the Everswitch ATP2 family of products. It is another first from Everswitch: a fully sealed polycarbonate Piezo keypad with or without an integrated HID reader, either 125 KHz or 13.56 MHz. Inside the keypad is the same innovative patented Piezo technology that is used in the Everswitch rugged metal vandal-proof keypads. This design is fully weatherproof, IP68 dust & waterproof rated, and has no moving parts. The ATP2 comes with a variety of product features such as background illumination and choice of keypad color. The ATP2 operation temperature is from -4 F (-20 Celsius) and up to 167 F (75 Celsius). These keypads feature a single gang back plate.
CyberLock electronic cylinders are manufactured to the exact dimensions of the mechanical lock cylinders they replace. The absence of a conventional keyway means it is not vulnerable to traditional lock picking techniques. The cylinders are powered by CyberKey smart keys and require no power or wiring for installation. Electronic Cylinder Features Installs without power or wiring Contains a unique ID that cannot be changed or duplicated Has the ability to store over a thousand access events Key ID Date & Time Event Type Retains encrypted access codes that bind the lock to a specific system Contains a list of blocked keys Can be installed indoor or outdoorAdd to Compare
The CyberKey Air is a programmable smart key that can be uploaded with key-holder schedules and permissions for accessing CyberLock electronic cylinders. The battery from the key energizes the electronics within a CyberLock cylinder allowing for locks to be installed virtually anywhere without power or wiring. The CyberKey Air is Wi-Fi enabled, allowing for wireless key programming of access schedules and permissions as well as real-time tracking and reporting of access events.Add to Compare
Successfully track multiple users and locations instantly with Traka's RFID locker system. Through secure storage and unique RFID tagging capabilities, organizations can strategically manage and control various equipment and important assets. The system simply requires the user to identify oneself by entering a 4-digit PIN, swiping a company magnetic ID card or using their fingerprint if the biometrics reader access is specified. The software will verify the user’s identity and permit access to the lockers and its contents accordingly. Keeping all the data centralized, Traka’s RFID system runs through an ‘advanced locker administration mode,’ which can be controlled from one networked server. In addition to advanced recalibration settings, automatic door features and text and email options for activity notifications, Traka’s lockers can also encompass the following problem-solving abilities: Control and restrict user access to each specific device based on a skill level or need-to-have basis Automatic lock-in for equipment that needs to maintained or updated Ensure that housed devices have had adequate time to recharge since previous use Issue devices on a last-in, last-out basis Determine liability when equipment is returned by someone other than the person of original point of access Capabilities to raise an alert on any item which is not returned on time and automatically send notification to appropriate supervisor
The Linear eMerge™ E3 Series browser-based Access Control platform sets new standards of excellence for reliability, ease-of-use, expandability, best-in-class value and lowest cost of ownership. For larger facilities, eMerge E3 Elite replaces PC-based systems with open architecture, solid-state hardware that is easier to install, integrate and use. Elite is available in the eMerge Elite-36 (for 36 doors/72 readers), Elite-64 Upgrade License (for 64 doors/128 readers), and Elite-128 Upgrade License (for 128 doors / 256 readers) Elite provides: Advanced access control features & capabilities Remote monitoring and management (via LAN, WAN, WWW, from a PC, laptop, or mobile device) A lower Total Cost of Ownership (TCO) compared with traditional systems Easy and low-cost expansion (up to 192 doors) via software key to the eMerge Enterprise system with higher capacities, enhanced features and capabilities Simple addition of video monitoring (with software key) for Digital Watchdog™ DVR (or, integrate an E3 system to an existing Digital Watchdog system) Check out the superior capabilities of E3 eMerge in action at www.linearcorp.com/e3emerge, or, contact Linear at (800) 421-1587.
Who's targeting your data? Traka is the leading worldwide specialist in intelligent key and asset management solutions. They manufacture secure systems that allow you to control and audit who has access to your valuable assets – keeping them out of the wrong hands. Traka’s rack manager is an intelligent solution that allows you to restrict rack access to authorized users only. Furthermore, it allows you to maintain a full audit of who has accessed which rack, and when. How easy is it to access your data racks? Traka’s rack manager provides a secure solution to ensuring access is available 24/7 to authorized users only. Who had access to your data racks? Rack manager has full audit capabilities and retains a complete history of all user transactions. Reports can be downloaded quickly and easily via a USB port. How does it work? The rack manager can be fully integrated with your current access control system. The interface to the system is a 7 inch touch sensitive pod, which uses the latest embedded processing technology. With the rack manager all access to data racks is managed via the touch screen pod. Each authorized user identifies themself at the pod (via Smart card, biometrics or PIN) and selects the rack they wish to access. Traka’s rack manager module can manage access to 60 racks/120 doors and drives the entrance and exit doors to server rooms with feedback from both doors and two locks.
The CyberLock electronic access control system offers a cost-effective turnkey solution for any entity seeking to increase security and key control. The CyberLock system is made up of electronic locks, programmable smart keys, and management software. Cylinders are installed without the need for power or hard-wiring which is ideal for securing remote and mobile assets. CyberKey smart keys feature a unique electronic ID, preventing key duplication. Keys are programmed for each user, detailing what locks it can open and when. CyberLock offers a variety of CyberKey smart keys for flexible key management including replaceable battery keys and rechargeable battery keys. The newest CyberKey, the CyberKey II, features a micro USB port that allows users to recharge the key from a computer, car charger, or any other compatible USB device.Add to Compare
Versatile and functional The ML-1100 mortised electromagnetic locks are ideal for many different applications. These mortise locks can be utilized with the Dortronics DPA door pulls for an attractive architectural appearance, while providing unsurpassed security functionality. Using the DPA series pull with a ML series mortise lock allows the force of the magnet to be directly opposite the direction of pull; therefore no mechanical advantage is gained when force is applied to the pull handle. There is no chance of racking the door. Steel or aluminum framed doors are susceptible to permanent damage when the lock is header mounted and the door handle is pulled repeatedly (while the door is locked). Rugged construction These locks and door pulls were first utilized in New York City’s Public Housing projects. The high level of use combined with the need to conform Architecturally and Functionally led to a truly tough yet appealing design. All fasteners are Stainless Steel and Tamper-proof. The design allows the ML Series lock fasteners to be totally concealed when the door is closed and locked. Applications In areas where aesthetics are a concern, the DPA series pull handle with the ML-1100 series lock allows concealment of the locking hardware. This pull handle is an attractive option for lobby and vestibule entrances. These pulls may be custom engraved and supplied in plated or anodized finishes. Safe operation All Dortronics electromagnetic locking devices are fail-safe, releasing instantly upon command or loss of power. With no moving parts to wear, stick or bind, and no mechanical linkages to bend or break, locking and unlocking is accomplished with ease and efficiency. Universal control ML series locks can be controlled individually or simultaneously from one or many locations. The status of the lock may be monitored by any card access system via the optional MBS (magnetic bond sensor) which signals that the lock is properly energized and is holding. The well confined magnetic field allows these locks to be used in computer rooms and other electronically sensitive areas. The ML series mortised electromagnetic locks are mounted by cutting a hole into the door frame per the template provided. All wiring connections are made to the flying leads from the magnet. Two lock mounting blocks are then attached to the frame utilising one of the three tapped holes. The ML series magnet is then attached to the mounting blocks via the remaining tapped holes. DPA door pull mounting: Utilizing the template provided, drill thru the door edge in 4 places. Mount the pull handle with the tamper-proof hardware. A specially designed shoulder screw is provided to insure proper floating action of the door mounted armature which is factory installed.Add to Compare
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There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase In Revenue For Dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, Connected Smart Locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio Of Home Automation Products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages Of Professional Installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realize they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realize that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling Additional Home Automation Products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labor warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces Connection Instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realize over time. On the other hand, one issue DIYers may recognize right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognizable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not Everyone Is A DIY Customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing Complete And Custom Solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
The extensive analysis and discussion preceding any decision to implement a new physical security solution – whether it’s hardware, software or a combination of both – often focuses on technology, ROI and effectiveness. When it comes to deciding what type of security entrances to install at your facility, you will almost certainly also consider the aesthetics of the product, along with throughput and, if you’re smart, you’ll also look into service concerns. Each of these factors has its important place within the evaluation process, and none should be overlooked as they all have a significant effect on how well your entrances will perform once they are installed. Culture Influences Door Solution Decisions How significant will the change from current entrances to security entrances be for employees? Still, one additional factor actually trumps everything: if you have not considered your organization’s culture in choosing a security entrance, you may be missing the most important piece of the puzzle. Culture is a part of every other decision factor when selecting an entry solution. Before you make a decision about what type of entrance to deploy, you need to consider and understand the values, environment and personality of your organization and personnel. For example, how significant will the change from current entrances to security entrances be for employees? If people are accustomed to simply walking through a standard swinging door with no access control, this will be a culture change. Beyond this, whether you are considering a type of turnstile, a security revolving door or possibly a mantrap portal, simply walking through it will be a significant change as well. Training Employees On Door Security You’ll want to know whether employees have ever used security entrances before. If these types of entrances are in place in another part of the facility, or in a facility they’ve worked in at an earlier time, the adjustment will not be as great as if they’ve never used them at all. Consider, too, how your personnel typically react to changes like this in the organization or at your facility. They may be quite adaptable, in which case there will be less work to do in advance to prepare them. However, the opposite may also be true, which will require you to take meaningful steps in order to achieve buy-in and train employees to properly use the new entrances. With the increased importance of workplace security, discussing new entrances with workforces will help maintain a safer environment Communicate Through The Decision-Making Process All of this will need to be communicated to your staff, of course. There are a number of ways to disseminate information without it appearing to come down as a dictate. Your personnel are a community, so news about changes should be shared rather than simply decreed. As part of this process, you’ll need to give some thought to the level of involvement you want for your staff in the decision-making process. Finally, do not overlook the special needs among your personnel population. You undoubtedly have older individuals on staff, as well as disabled persons and others who bring service animals to the office. Entrances need to be accessible to all, and you never want to be in the position of having a gap in accessibility pointed out to you by the individual who has been adversely affected. New Security Entrance Installation By communicating early and often with your personnel, you can alleviate a great deal of the anxiety Once you have made the decision about which security entrances to install, training your personnel on how to use the new security entrances – both before and after the installation – will help to smooth the transition. Because workplace security is such a big issue right now, it makes sense to discuss the new entrances in the context of helping to maintain a safer environment. They will prevent violent individuals from entering, decrease theft, and most of all, promote greater peace of mind during the workday. If you can help them take control of their own safety in a responsible way, you have achieved much more than just a compliant workforce. By communicating early and often with your personnel, you can alleviate a great deal of the anxiety and concern that surrounds a significant change in the work environment. Schedule Group Meetings Consider your employees; what type of communications do they respond best to? A few suggestions to educate staff on the benefits of the new entrances include: Typically, you would communicate a general message 2-3 months in advance and then provide more specific information (for example, impacts to fire egress, using certain entrances during construction) in a follow up message closer to the installation date. Schedule group meetings to: announce the rationale for increased security, share statistics on crime, review the new security changes that are coming, show drawings/photos of the new doors/turnstiles, and show the orientation videos available from the manufacturer. These meetings are an excellent way to work through user questions and directly address any concerns. Once the installation of a new security system is complete, it is a good idea to have an "ambassador" on board to help employees use these new systems Ensure You Monitor Public Areas If you are implementing a lot of new changes, such as a new access control system, new guard service and security entrances, you might consider hosting a ‘security fair’ on a given day and have the selected vendors come for a day with tabletop displays to meet employees and answer questions during their lunch. This could be a great way to break the ice in a large organization. Make user orientation videos (provided by the manufacturer) available in several ways, for example: Intranet Site Monitors in public areas—lounges, cafeteria, hallways, etc. Send to all staff as email attachments Immediately after installation, once the doors or turnstiles are operational but before they are put into service, train ‘ambassadors’ on how to use the door/turnstile. Have these people monitor and assist employees during peak traffic times. What Is The Ultimate Success Of The Installation? By communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction If you have thousands of employees, consider dividing them into groups and introduce the new entrance to one group at a time (Group A on Monday, Group B on Tuesday, etc.) to allow a little extra orientation time. Place user education ‘quick steps’ posters next to the door/turnstiles for a few weeks to help employees remember the basic steps and guidelines, e.g., ‘stand in front of the turnstile, swipe badge, wait for green light, proceed.’ Ask your manufacturer to provide these or artwork. While there are always going to be people who are resistant to change, by communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction. Your responsiveness to any issues and complaints that arise during and after the implementation is equally fundamental to the ultimate success of the installation.
It’s not surprising that people are nervous about the security of newer technologies, many of which are part of the Internet of Things (IoT). While they offer greater efficiency and connectivity, some people still hesitate. After all, there seems to be a constant stream of news stories about multinational corporations being breached or hackers taking control of smart home devices. Both of these scenarios can feel personal. No one likes the idea of their data falling into criminal hands. And we especially don’t like the thought that someone can, even virtually, come into our private spaces. The reality, though, is that, when you choose the right technology and undertake the proper procedures, IoT devices are incredibly secure. That said, one of the spaces where we see continued confusion is around access control systems (ACS) that are deployed over networks, particularly in relation to mobile access, smartcards, and electronic locks. These technologies are often perceived as being less secure and therefore more vulnerable to attacks than older ACS systems or devices. In the interest of clearing up any confusion, it is important to provide good, reliable information. With this in mind, there are some myths out there about the security of ACS that need to be debunked. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter Myth #1: Mobile Credentials Are Not Secure The first myth we have to look at exists around mobile credentials. Mobile credentials allow cardholders to access secured doors and areas with their mobile devices. The fact that these devices communicate with an ACS via Bluetooth or Near Field Communication (NFC) leads to one of the main myths we encounter about the security of credentialed information. There is a persistent belief that Bluetooth is not secure. In particular, people seem to be concerned that using mobile credentials makes your organization more vulnerable to skimming attacks. While focusing on the medium of communication is an important consideration when an organization deploys a mobile credentialing system, the concerns about Bluetooth miss the mark. Bluetooth and NFC are simply channels over which information is transmitted. Believing that Bluetooth is not secure would be the same as suggesting that the internet is not secure. In both cases, the security of your communication depends on the technology, protocols, and safeguards we all have in place. So, instead of wondering about Bluetooth or NFC, users should be focused on the security of the devices themselves. Before deploying mobile credentials, ask your vendor (1) how the credential is generated, stored, and secured on the device, (2) how the device communicates with the reader, and (3) how the reader securely accesses the credential information. When you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS Myth #2: All Smartcards Are Equally Secure The question “how secure are my smartcards?” is a serious one. And the answer can depend on the generation of the cards themselves. For example, while older smartcards like MiFARE CLASSIC and HID iCLASS Classic offer better encryption than proxy cards and magstripe credentials, they have been compromised. Using these older technologies can make your organization vulnerable. As a result, when you deploy smartcard technology as part of your ACS, you should choose the latest generation, such as MiFARE DesFIRE EV1 or EV2 and HID iCLASS SEOS. In this way, you will be protecting your system as well as your buildings or facilities. Some traditional readers and controllers can also pose a serious risk to your organization if they use the Wiegand protocol, which offers no security. While you can upgrade to a more secure protocol like OSDP version 2, electronic locks are a very secure alternative worth considering. It is also important to understand that not all smartcard readers are compatible with all smartcard types. When they are not compatible, the built-in security designed to keep your system safe will not match up and you will essentially forego security as your smartcard-reader will not read the credentials at all. Instead, it will simply read the non-secure portion—the Card Serial Number (CSN) —of the smartcard that is accessible to everyone. While some manufacturers suggest that this is an advantage because their readers can work with any smartcard, the truth is that they are not reading from the secure part of the card, which can put your system and premises at risk. Using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication Myth #3: Electronic Locks Are More Vulnerable These days, there are still many who believe that electronic locks, especially wireless locks, are more vulnerable to cybercriminal activity as compared to traditional readers and controllers. The concern here is that electronic locks can allow cybercriminals to both access your network to get data and intercept commands from the gateway or nodes over the air that would allow them access to your buildings or facilities. The reality is that using electronic locks can help protect facilities and networks through various security protocols, including encryption and authentication. Additionally, because many of these locks remain operational regardless of network status, they provide real-time door monitoring. This means that many electronic locks not only prevent unauthorized access but also keep operators informed about their status at all times, even if a network goes down. Outdated technology and old analogue systems are more vulnerable to attacks When it comes to deploying electronic locks, it is important to remember that, like any device on your network, they must have built-in security features that will allow you to keep your information, people, and facilities safe. Be Prepared To Unlock Future Benefits Ultimately, the information in your IP-based ACS is at no greater risk than any other information being transmitted over the network. We just have to be smart about how we connect, transmit, and store our data. In the end, maintaining the status quo and refusing to move away from old technology is not a viable option. Outdated technology and old analogue systems are more vulnerable to attacks. The reason it is so important to debunk myths around ACS and, at the same time, get people thinking about network security in the right way is that network-based systems can offer an ever-increasing number of benefits. When we deploy new technology using industry best practices and purchase devices from trusted vendors, we put ourselves and our networks in the best possible position to take full advantage of all that our increasingly connected world has to offer.
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