Intruder Detectors & Detection Systems(1,255)
The Avigilon Presence Detector (APD) is a discreet impulse radar device that combines self-learning analytics with impulse radar technology to accurately detect the presence of a person even if they have stopped moving or are hidden. The device scans, learns, and continuously adapts to its environment, helping to reduce false positive events. Designed for indoor locations such as ATM rooms and other closed indoor vestibules within banks, pharmacies, health care facilities and retail stores, the APD can accurately detect a person’s presence through blankets, cardboard, wood and drywall. When integrated with Avigilon Control Center video management software, the sensor is designed to alert operators of security events while still maintaining privacy.Add to Compare
One of the main advantages of Software-as-a-Service solutions is interconnectivity. The cloud allows us to work in a completely different way than was possible before. In the past, an installer would have to get in their van and make a site visit to investigate any complaints or issues from their customer. Now, this can all be done remotely through SaaS-solutions like Vanderbilt’s SPC Connect, changing the entire service interaction quite dramatically. Vanderbilt wants to continue that evolution. Customers now expect very high levels of service from installers. SaaS-solutions are the perfect enabler to achieve this. With SPC Connect, Vanderbilt is delivering an ecosystem that will allow installers to have a better communication environment with their customers. The latest service release of SPC Connect brings installers closer to their customers by creating a platform where they can communicate more freely with each other. This ability to have more open communication between installer and end user, in a secure mechanism such as SPC Connect, will have a significant impact on increasing the level of service for all parties. Customer Notifications Installers can communicate through the SPC Connect network directly to their customers. This feature allows installers to create a message that will appear directly in the user’s app and in their email. The messaging editor provides editing capabilities and the inclusion of links. The installer can also download the list of all customers interested in their message. User Restrictions This enhancement delivers the security company greater control of the level of service they wish to offer through SPC Connect. The function allows the security company to define what operations are permitted by a user such as: Blocking Email; Blocking Push Notification; Blocking Alarm Verification; Blocking Cellphone App; and Blocking Verification Web. Alarm Verification Via Cellphone Devices If an SPC panel is part of an SPC Connect installer account, then a new feature will activate on the user device that will allow the user to view verification data. If the SPC panel is not part of a company, or the company has chosen to block this feature, then the users of that panel will not see any change. When this enhancement is enabled, when an alarm occurs that has verification, the user will be able to view the data and talk and listen live to site.
The BX Shield is a series of curtain outdoor motion sensors with up to 12m detection range on each side. Ideal for the detection of people in the immediate boundary of your home or office building, the outdoor detectors feature four PIRs, two on each side. The left and right detection area can be set up completely independently from each other. The BXS-RAM is the wireless bi-colour model with anti-masking. Independent left/right motion detection The outdoor motion sensor’s detection range, sensibility and alarm output can be set independently on the left and the right. The detection distance can easily be set at 2.5m, 3.5m, 6m, 8.5m to 12m on each side, and the sensitivity can be set from low to extremely high, detecting as small a difference in temperature as 1 degree Celsius. The BX Shield can be easily connected to a fixed dome CCTV camera to send a visual alarm when people enter the immediate boundary of the premises. Versatile design The BX Shield curtain sensor has been designed with the user in mind. A 90-degree unlocking system allows easy access to the settings area, while a spirit level helps to fix the sensor on straight. Black and silver face covers are available, enabling the outdoor curtain sensor to blend into its environment. Four PIRs in one sensor Why two PIR in each side? - To offer the best performance needed in an outdoor environment. On each side, the BX Shield motion sensor features two passive infrared beams; one pointing towards the floor and one pointing away from the sensor. Both beams need to trigger to confirm the detection. This system will ignore small to medium-sized animals such as dogs and detect only people. Applications Buildings Perimeters Approach House Key features Wireless curtain PIR up to 12m per side with anti-masking Completely independent detection setting Versatile and easy-to-install design Not affected by environment or small animals Connect to new or existing wireless alarm panel The BXS-RAM is a battery-powered sensor (no cabling requested) in which most wireless transmitters available in the market can be fitted. This enables the sensor to connect to an existing or new wireless alarm panel. The anti-masking function ensures that if the alarm panel will be notified if someone has sprayed, covered the sensor or changed its position.Add to Compare
Fiber-optic technology has proven to be extremely stable and reliable for fence PIDS, detecting intruders attempting to climb over, cut through, or crawl under a perimeter. And although the technology was previously considered prohibitive for small or medium-sized perimeters on the perception that it is too expensive and complicated to install, OPTEX, along with Fiber SenSys Inc, one of its group companies, has designed the RAPID REDFIBER series of affordable and easy-to-install kits, encouraging installers not to compromise on quality. The packaged systems, or kits, offer cost-effective and high-performance protection in two detection zones, ranging from 75m to 200m each, and also include all the necessary components needed for installation. Kit choices include two-channel Alarm Processing Units (APU), one including a PoE/IP module that is integrated with most Video Management Software (VMS) and PSIM platforms, the enclosure box, the pre-connected cable cut to fit 75m, 100m, 150m and 200m zones, the necessary ties to mount the cable on a perimeter, and calibration software. Ricky Miwa, Managing Director of OPTEX Europe, says the technology is highly resistant to extreme weather changes: “Fiber sensing cables are unaffected by harsh environments, including UV radiation, moisture, salt or lightning strikes, and distinguish between genuine intruders and nuisance alarms,” he says. The RAPID REDFIBER PoE module uses an event code that quickly transmits the alarm or event to the VMS software. As RAPID REDFIBER’s detection system sense an intrusion, the APU activates IP cameras to automatically record an event; whilst the VMS platform ensures any untoward activity can be acted upon immediately. “RAPID REDFIBER’s proven high performance rate and low maintenance costs combine to create a very low cost of ownership, making it a reliable and economical solution,” Ricky concludes.
DSC, part of the Security Products business unit of Tyco, redefines intrusion security with the introduction of PowerSeries Neo, a new scalable commercial and residential line of products which combines the flexibility of a modular, hardwired system with the simplicity of a wide range of compatible wireless devices. This brand new and exceptionally flexible platform leverages the superior capabilities of PowerG – the industry’s leading-edge wireless intrusion technology, making it the most comprehensive hybrid intrusion system in the market today. PowerSeries Neo also offers both ‘smart’ home and ‘smart’ business automation features with Alarm.com interactive services. With solutions for a full spectrum of installations, the PowerSeries Neo system offers a fully customizable system with a range of control panels and PowerG-enabled, easy to install wireless devices. At the core of the system are four control panels, ranging in capacity from 16 to 128 zones and two to eight partitions. Each panel starts with six or eight hardwired inputs, 2-4 hardwired outputs and PTSN communication on-board, with the capability for expansion, additional features and services. PowerSeries Neo offers a full range of optional cellular and/or IP communication methods in support of the industry’s transition away from traditional phone lines. Infused with industry-leading PowerG 2-way wireless communication, the system is able to hop between wireless frequency channels so that if one is jammed, it will move to a free frequency. This allows for seamless, reliable communication between the control panel and devices. In addition, PowerSeries Neo allows for devices to continuously measure the communication quality and automatically sets transmission power to the minimum required for reliable communication with the panel, thereby saving energy and battery life. Solid encryption technology offers an exceptionally high level of protection by guarding against digital attacks on the system. The PowerSeries Neo platform is also primed to reduce the incremental costs of false alarms by employing innovative, regionally compliant alarm verification solutions such as visual verification, two-way audio and sequential detection, while also offering additional RMR opportunities to dealers. WebSA, a professional end user application that manages multiple systems, gives users the ability to manage, monitor and control the functionality of their PowerSeries Neo security system through the use of user-friendly, intuitive interfaces accessed with real-time dashboards. A robust and feature rich platform, PowerSeries Neo is designed to reduce operational costs for dealers and provide ultimate reliability for end users. PowerSeries Neo offers a variety of control panels, a full suite of compatible PowerG- enabled wireless devices to include a PIR motion detector with integrated camera, repeaters and glass break sensors and a complete line of expansion modules, protecting the investment and ensuring growth in the future.
DSC Touch, an innovative smart panel which provides customers with home management and interactive security capabilities in an all-in-one, intuitive and easy to use interface. Uniquely based on Google's Android operating system and integrated with Alarm.com, DSC Touch employs WiFi, Bluetooth and Z-Wave technology for a completely wire-free install and 'all-in-one' wireless communications. 7 inch LCD resistive, single touch, 24bit RGB TouchScreen with 800 x 480 resolution Compatible with DSC 433Mhz One-way wireless products Dual-path connectivity with integrated WiFi and Cellular WiFi, Z-Wave, Bluetooth and Image Sensor radio connectivity for smart home automation Up to 242 role-based user codes (Dealer, Installer, Master, User, Guest, Duress) Remote services powered by Alarm.com Built-in front 0.3MP Fixed Focus camera for system Disarm and Alarm photos Contact app provides contact info of security provider and displays messages. Built-in siren Built-in two-way voice Software updates over WiFi and manually with a SD card Photo frame screensaver SD card slot for photos
A panel of experts. Next-generation security and comfort management. With innovative intrusion technology and lifestyle management, Interlogix™ control panels and keypads provide reliable and scalable protection for homes and businesses. Wired and wireless options are designed for simple installation and operation, delivering complete protection and lifestyle enhancement.
Security at your Fingertips PowerSeries high-quality, slim-profile keypads achieve a clean, unobtrusive look that homeowners welcome and installers will appreciate for their easy programming and installation. The keypads feature an input/output terminal that can be programmed to operate as a zone input, programmable output or as a low temperature sensor. The keypads also include adjustable backlit keys that address low-light situations and five programmable keys for simple one button activation of system functions. Easy To Use To simplify usage, the keypads feature five programmable keys for easy one-button activation of system functions. The default tasks assigned to the five function keys are stay arming, away arming, door chime, smoke detector reset and quick exit. With the quick exit function there’s no need to disarm and rearm the system every time an occupant leaves the house or lets the dog out, for example. Flexibility The keypads’ integrated temperature sensor can be programmed to activate when room temperature dips below 43° F (6° C) and restores at 47° F (8° C). Built-in logic prevents the panel from cycling in and out of alarm mode during minor temperature fluctuations, helping to reduce false alarms.) Wireless Convenience RF versions of the keypads are available. They include all of the same features as their hardwired equivalents and are able to support 32 wireless zones and 16 wireless keys without taking up a wireless zone slot.
IMPASSA is the newest, next generation wireless security system from DSC. IMPASSA comes with the defense and offense needed to protect the ‘king’ – the home and homeowner - including: An integrated HSPA (3G) cellular communicator. The flexibility of a distributed wireless system. 2-way audio communication. Defensive Strategy - Integrated Cellular Communicator As any good chess player knows, looking many moves ahead is critical for a checkmate. As more homeowners transition away from traditional phone lines towards VoIP (Voice over IP) or mobile wireless phones for communication, IMPASSA delivers alternate communication configurations including: HSPA (3G) Cellular communicator using the cellular network. Label library. In addition, IMPASSA includes a more traditional phone line communicator using the Plain Old Telephone Systems (POTS). The Flexibility of a Distributed Wireless System Because IMPASSA is a distributed wireless system, installers have the flexibility of positioning the panel away from the premise’s entry point. A WT5500 Wireless wire-free keypad can be installed near the entry point so that even if the premise is compromised, the main unit (the IMPASSA panel) cannot be located by the intruder and tampered with. For additional protection, 2-way wireless sirens can be installed away from the IMPASSA alarm system to further camouflage and protect its location. 2-Way Audio Communication for Ultimate Peace of Mind Sometimes even the ‘king’ needs advice, help or reassurance. IMPASSA delivers 2-way audio (VOX only or VOX and push-to-talk) alarm communication with the central monitoring station during alarm events for the homeowner’s peace of mind. With high-quality speakers and microphones, homeowners can easily talk directly to the central monitoring station as needed.
Get Control on the Go with the nuLinc Cellular Communicator and LinearLinc Mobile App Bring mobile control to any monitored security system quickly and easily with new Cellular technology from Linear: the nuLinc™ Wireless Communicator and the LinearLinc™ web-based Mobile App. Wireless Convenience for Users: Home or business owners get seamless, flexible control of their security systems via smart phones or computers with Internet access, from virtually anywhere … and at a significant savings! Profit Center for Dealers and Central Stations: Earn monthly revenues for system management and monitoring, while saving your accounts the cost of infrequently-used telephone lines. Fast Installation: Installs quickly, with no on-site configuration required. Compatible with Many Alarm Brands and Cell Networks: nuLinc instantly transforms hard-wired phone line alarm systems to cellular! Supporting most common security industry standard protocols, nuLinc and LinearLinc give you control on the go. For details, see your Linear distributor or sales rep, or visit www.linearcorp.com/linearlinc.
Seamlessly integrating multiple security elements, the NetworX™ system delivers optimum security for current and future needs of your home or small business. Particularly well-suited for new construction, NetworX offers a wide selection of hard-wired security elements including keypad, motion sensors, glassbreak detectors, smoke detectors and magnetic contacts. For added convenience, NetworX has extensive wireless capabilities backed by expert technicians experienced in optimal system design. This system also easily integrates with many third-party control systems such as home automation, lighting, HVAC and audio. Complete with cellular backup, NetworX represents one of the most advanced, expandable and reliable security solutions available. Control PanelsWith a track record of global security success, the NetworX™ product line includes a series of control panels that are universally compatible with all NX products and several GE wired and wireless accessories that can be scaled or modified to meet changing security requirements. The control panel functions as the “brains” of your security system, coordinating input from different sensors and transmitting alarm monitoring information to a central monitoring center. Fully versatile, these control panels accommodate a variety of integrated components that allow you to customize, and easily expand your system to meet your security requirements. All NetworX control panels have fire alarm verification capability to help prevent false alarms. NX-4The NX-4 control panel is a flexible, entry-level security system that features advanced technology for the detection of burglary, fire and environmental events. A cost-effective solution that is easy to install, the NX-4 is ideal for apartments, smaller homes and commercial environments. Equipped with the standard four hard-wired zones, the NX-4 can easily expand to eight fully programmable hard-wired zones, eight wireless zones or a combination of both. NX-6The NX-6 is a full-featured system designed to handle most medium-sized residential and commercial applications. Like all NetworX control panels, its modular design allows for complete integration of multiple systems within one enclosure. In addition to the features found on the NX-4 model, the NX-6 comes standard with six hard-wired zones and can easily expand to 12 fully programmable hard-wired zones, 16 wireless zones or a combination of both. NX-8 and NX-8EThe NX-8 and NX-8E represent the top-of-the-line systems for the most demanding home and commercial security needs. These feature-rich units include all the capabilities of the NX-6 model with options to accommodate an extensive number of keypads and users.
Copper Cop from Linear safeguards commercial air conditioning (HVAC) units from costly theft and destruction of copper condenser lines. This simple, two-part system – alarm interconnect box and cable harness -- triggers an alarm if the cables are tampered with, or an HVAC cover is removed. Ideal for environments especially vulnerable to theft: Unoccupied buildings Schools Single-Story Retail Buildings Places of Worship Rural and vacant facilities Cellular Network Facilities/Towers Remote Communication Centers Substation Outbuildings Field-Proven, Effective Theft Deterrence Installs quickly on HVAC unit exterior by any security contractor and is activated in minutes. No HVAC, Plumber‘s or Electrician’s license required. Ready to accept a wireless alarm transmitter or hard-wired connection to any security alarm panel. Bright yellow cable harness acts as a visual deterrent to would-be thieves. Does not trigger a false alarm even if fluctuations in refrigerant pressure or electrical power outages occur Learn more: Watch the Copper Cop Video here
Version 8.0 of long-range award-winning LiDAR – the REDSCAN RLS-3060 series and its configuration software REDSCAN Manager are both available. The new firmware enables additional detection modes including loitering detection, day/night pattern to the 30m radius RLS-3060L, while it allows the high end model to extend its detection area to 50m radius. The RLS-3060L will offer more flexibility in managing dry contacts with the option to switch from normally open (N.O.) to normally closed (N.C.). The RLS-3060L model ver. 8.0 features more detection zones and detection modes as well as greater flexibility with settings. The standard 2D LiDAR provides 30m radius detection range with 4 detection zones when used in analog configuration and 8 zones in IP configuration. Loitering and selectable pattern modes are now available. Alarm duration and detection time settings are also more adjustable.Add to Compare
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As we approach National Safe Schools Week (October 21-27), it is appropriate for a conversation to begin regarding establishing standards for K12 school security. Currently no standards exist for assisting schools navigate the complexity of understanding what they need, how much it will cost and how they will secure their learning environments. Security Industry Experts The Partner Alliance for Safer Schools (PASS) is one of the organizations at the forefront of establishing security standards for schools. In 2014, the Security Industry Association (SIA) and the National Systems Contractors Association (NSCA) formed PASS, which brought together a cross functional group of members including school officials, safe schools’ consultants, law enforcement and security industry experts to collaborate and develop a coordinated approach to protecting K-12 students and staff. School administrators are often contacted repeatedly by organizations with multiple safety and security products PASS has provided valuable insights regarding an ‘All Hazards’ approach to school safety and security. In fact, PASS suggests that school administrators are challenged with two decisions: Determining what they need to do How to prioritize Safe School Environment School administrators are experts in running schools and providing education. However, most are not security experts and do not understand the complexity of implementing a comprehensive physical security and safety program across their districts. Still, they are often contacted repeatedly by organizations with multiple safety and security products. School administrators are experts in running schools and providing education, but most are not security experts Some of these organizations recognize their products are just pieces of a safe school environment puzzle and how they fit in, whereas others focus on specific applications and do not understand how their specific solutions may affect life safety codes and Americans with Disabilities Act law. (Note: Many ‘barricade devices’ fall into this latter category and actually introduce liability concerns with the unintended consequences of their use.)Schools incorporate evacuation drills as part of their emergency preparedness plans and practice on a regular basis Even for experts, the plethora of options and disparate systems required to integrate a safety and security approach at schools is daunting. The ongoing challenge is integrating access control, video, mass notification, and/or visitor management products into a single, effective, and appropriate system the owner can understand, utilize, and afford and that meet local codes and ADA laws. In the absence of standards, schools are likely to amass a collection of devices that do not constitute a comprehensive solution. Lack Of Consensus In years past, the our industry and commercial buildings adhered to legacy codes – like Building Officials and Code Administrators International Inc. (BOCA), Uniform Building Code (UBC), Southern Building Code Congress International Inc. (SBBCI), and International Conference of Building Officials (ICBO) – which have traditionally been revised every three years, while local jurisdictions decided what versions to adopt and enforce. Currently, however, there is a move toward the International Building Code (IBC), which is published by the International Code Council (ICC) and includes standards and guidance for commercial buildings on doors, windows, and other openings. A risk assessment is the next step toward developing a comprehensive security plan, and begins with developing a trend analysis Still, despite this migration of codes from a patchwork of local decisions to global guidelines, there remains a lack of consensus around school security. The current fragmented approach causes confusion regarding how new schools are designed and how to retrofit existing school buildings, whose average age is 45+ years. Right Protection Equipment One can point to the fact that there hasn’t been one student lost in a school fire in over 50 years as testament to standards like NFPA 80 and NFPA 101 being referenced in model building codes. Additionally, schools incorporate evacuation drills as part of their emergency preparedness plans and practice on a regular basis. It’s not just having the right protection equipment in the building, it’s also having a procedural layer in place to make sure everyone knows their roles and responsibilities in the event of fire. The stress of the actual event can limit ones’ ability to think clearly. Practice makes perfect. Why would we approach school security any differently? School security is a team effort, and it is important to understand all the areas security impacts and involves School security is a team effort. It is important to understand all the areas security impacts and involves. PASS suggests starting with a basic team consisting of: Security Director Local Law Enforcement School Administrator Integrator Door and Hardware Consultant IT Director Comprehensive Security Plan Quantifying and mitigating risk are the jobs of security professionals and school administratorsA risk assessment is the next step toward developing a comprehensive security plan. This often begins with conducting a trend analysis requiring the collection of data from a variety of public and private sources. The challenge is to pull these pieces into a usable and easily understood format that provides a guide for current and future risk concerns. Risk assessment and mitigation can never eliminate risk. Quantifying and mitigating risk are the jobs of security professionals and school administrators. Data from the following sources can help measure risk: Campus: Review incident report trends for at least the past 36 months. Area and city: Review crime data from local law enforcement for the surrounding neighborhood and city. Screening procedures: How is hiring conducted? Anonymous tip reporting systems: Enabling students, staff members, parents and the community to anonymously alert administrators to perceived and actual threats. Social media monitoring: such monitoring can provide important information that can be used to identify risks. Monitoring social media could help measure risk for school safety Delay Adversarial Behaviors These assessments can then be incorporated into the best practice approach of Layered Security. Layered security combines best practice components within each layer that effectively deter, detect and delay adversarial behaviors. Layered security works from the outside in. As one layer is bypassed, another layer provides an additional level of protection. The asset being protected is at the center of the layers – students, staff and authorized visitors. PASS defines five layers of Security:As one layer is bypassed, another layer provides an additional level of protection District Wide Property Perimeter Parking Lot Perimeter Building Perimeter Classroom/Interior Perimeter Appropriate Tier Target Each layer can be broken down into Tier levels with Tier 1 being basic and Tier 4 being the highest level of security. It is important to understand that the demographics of individual school buildings varies, even within the same district. Security experts will quickly point out that ‘if you’ve seen one school, you’ve seen one school’. The assessments will determine the appropriate Tier target. Figure 1 Each layer includes essential protective elements, or components, of security. Every layer does not necessarily include all seven of these common components, and a layer may include additional components unique to that particular layer. Safety And Security Components Policies & Procedures People (roles & training) Architectural Communication Access Control Video Surveillance Detection and Alarms Layered Security While components are not listed in a priority order, three components included in all layers are policies and procedures, the roles and training of people, and communication. These components often perform a function in every layer and every tier in each layer. Three tools come together in the PASS approach as outlined in the new 4th Edition of the PASS Guidelines (Figure 2) - the Layers are established and defined, a Checklist/Assessment breaks down each layer into tiered best practices which then tie into the guidelines where a narrative explains each best practice in more detail. Figure 2 Schools need not reinvent the wheel when it comes to school security planning. Following the best practices of Risk Assessments and Layered Security will ensure that every school building in a district will have a unique and comprehensive plan that is tailored to their individual needs.
In 1973, a brilliant economist named E.F. Schumacher wrote a seminal book titled ‘Small Is Beautiful:’ taking an opposing stance to the emergence of globalization and “bigger is better” industrialism. He described the advantages of smaller companies and smaller scales of production, highlighting the benefits of building our economies around the needs of communities, not corporations. In almost every industry or market that exists in the world today, you're likely to find a difference in size between companies. Whether it’s a global retail chain versus a small family-owned store, a corporate restaurant chain versus a mom-and-pop diner or a small bed and breakfast versus a large hotel chain — each side of the coin presents unique characteristics and advantages in a number of areas. Disparity In Physical Security Industry Customers are drawn to products and services from large enterprises as the big names typically imply stability This disparity very clearly exists in the physical security industry, and differences in the sizes of product manufacturers and service providers could have important implications for the quality and type of the products and services offered. All too often, customers are drawn to products and services from large enterprises, as the big names typically imply stability, extensive product offerings and global reach. And that's not to say that these considerations are unwarranted; one could argue that larger companies have more resources for product development and likely possess the combined expertise and experience to provide a wide range of products and services. But the value that a company’s products and services can bring isn’t necessarily directly related to or dependent on its size. In an age where the common wisdom is to scale up to be more efficient and profitable, it’s interesting to pause and think about some of the possible advantages of small- and medium-sized businesses (SMBs). Typically, “small” companies are defined as those with less than 100 employees and “medium” with less than 500. Providing Social Mobility Schumacher argued that smaller companies are important engines of economic growth. Indeed, according to the Organization for Economic Cooperation and Development (OECD), a group of 36 member countries that promotes policies for economic and social well-being, SMBs account for 60 to 70 percent of jobs in most OECD countries. Importantly, SMBs provide resilience in that there are often large economic and social impacts when big companies fail. Smaller companies are better for regional economies in general, as earnings stay more local compared to big businesses, which in turn generates additional economic activity. SMBs are also better at providing social mobility for disadvantaged groups by giving them opportunities and enabling them to realize their potential. Smaller companies are often more innovative, bringing to the market novel technologies and solutions such as Cloud, analytics, AI, and IoT New Companies Introduce New Technologies There's no denying the role of start-ups when it comes to innovation. In the security industry, many new technologies (e.g. Cloud, analytics, AI, IoT) are first brought to the market by newer companies. In general, smaller companies’ products and services often have to be as good or better than others to be competitive in the marketplace. They are therefore often more innovative, bringing to the market novel technologies and solutions. And these companies are also more willing to try out other new B2B solutions, while larger companies tend to be more risk-averse. Customer Service Aside from the quality of products and services, arguably one of the most important components of a security company’s success is its ability to interact with and provide customers the support that they deserve. Smaller companies are able to excel and stand out to their customers in a number of ways: Customer service. Customers’ perceptions of a product’s quality are influenced by the quality of support, and smaller manufacturers often possess a strong, motivated customer service team that can be relatively more responsive to customers of all sizes, not just the large ones. A superior level of support generally translates into high marks on customer satisfaction, since customers’ issues with products can be resolved promptly. Flexibility. SMBs have a greater capacity to detect and satisfy small market niches. While large companies generally create products and services for large markets, smaller companies deal more directly with their customers, enabling them to meet their needs and offer customized products and services. And this translates to adaptability, as SMBs become responsive to new market trends. By having a pulse on the market, smaller companies have much more flexibility in their supply chain and can adjust much faster in response to changing demand. Decision-making. Smaller companies are much more agile in decision-making, while larger enterprises often suffer from complex, tedious and lengthy decision-making processes. Communication is easier throughout SMBs, as smaller teams enable new ideas to flow and can solve problems faster. Job Satisfaction Employees working for SMBs connect more directly with the company's goals and objectives, which in turn increases motivation and job satisfaction Employees working for SMBs connect more directly with the company's goals and objectives, which in turn increases motivation and job satisfaction. SMBs are also generally more connected to local communities and participation in community activities leads to a greater sense of purpose. Additionally, SMBs have a much smaller impact on the environment, which is increasingly becoming an important consideration for today’s employees and customers. Though Schumacher's book takes a much deeper dive into the large global effects of scale on people and profitability, the general impact of a company’s size on its products and services is clear. It’s important for all players in the security industry to remember that the commitment and dedication to product quality can be found in businesses of all sizes. Ensuring Safety Of People, Property And Assets Large manufacturers may catch your eye, but small business shouldn’t be forgotten, as they can offer end users a robust set of attributes and benefits. While all security companies are aiming to achieve a common goal of providing safety for people, property and assets, smaller businesses can provide extensive value when it comes to driving the economy, innovating in the industry, providing quality employment and offering superior customer service.
There are many aspects to consider when developing a retail security strategy, including loss prevention, physical security, asset protection, risk management, and IT. All these areas could be the responsibility of just a few people working to secure a handful of stores or each of these areas could be entirely separate departments, as is often the case for major retailers with locations throughout the country. Regardless of the size of the retailer, there are many different technologies that can be used within a retail store to improve security and loss prevention, yet none should be used in a silo. There are tremendous benefits to integrating security technologies and communications systems together, including enhancing overall safety and security, reducing shrink, and improving operations. There are many different technologies that can be used within a retail store to improve security and loss prevention As the existing security infrastructure is evaluated and plans for the future are developed, the team responsible should consider some of the following questions. Are there areas of the store that require greater security? Are there notifications or other technologies that could improve the efficiency of personnel and the safety of shoppers? Are there other departments within the organization that could benefit from the data gathered by the security technology? Understanding current pain points within the stores and how integrated security solutions can address these is the key to implementing the best solution. Here are a few “hot spots” within a typical retail store that easily demonstrate the power of integrated solutions. Point Of Sale Terminals Whether it’s loss through sweet hearting or other fraud, point of sale terminals present a significant shrink risk for retailers. Integrated systems enhance security at these locations. Video recording of HD or megapixel cameras integrated with point of sale data makes it easy to locate video associated with transactions and exception reporting. This allows for visual verification of each transaction when needed.There are tremendous benefits to integrating security technologies and communications systems together Other risks like robbery not only result in loss, but also impact the safety of employees and shoppers alike. Panic buttons or bill trap sensors connected to the intrusion detection system ensure silent alarms are issued when employees are at risk. When the intrusion detection system is integrated with the video system, pressing a panic button or pulling the bill from the sensor can automatically trigger a video snapshot to be sent to the monitoring station to provide verification of the alarm and more information for law enforcement when they are dispatched. Adding audio integration to the intrusion system can also result in a message sent to the store security personnel’s two-way radio when a panic button is pushed, or a bill trap sensor is activated. If no security guard is onsite, video monitoring services can allow the monitoring center to intervene through audio, alerting the perpetrator that his or her actions are being monitored and that the authorities have been contacted. This may cause the offender to flee the area, helping to mitigate the safety risk as well as the potential for loss. Panic buttons or bill trap sensors connected to the intrusion detection system ensure silent alarms are issued when employees are at risk High Value Displays Protect high-value or frequently-stolen items such as electronics, using video analytics integrated with audio communications Protect high-value or frequently-stolen items such as electronics, using video analytics integrated with audio communications. For example, a person standing at a display for longer than a pre-defined time or touching items on display can trigger a video snapshot to be sent to the store manager and an audio message to play through a nearby loudspeaker, such as: “Thank you for your interest in our smartphone selection; an associate will be there soon to assist you.” This not only alerts potential offenders that their actions are being watched, it also serves to improve customer service for legitimate shoppers – as a retail floor associate is notified that a customer may need assistance. Cash Office An access control reader at the door to the cash office restricts access to only authorized individuals. Integrating video can automatically capture an image of the person requesting access for verifying an employee’s identification prior to granting access or for retrospective analysis in the event of a theft. Exit Doors If an employee props open a back door – either for easy re-entry after a break or to allow access to another person with intentions of theft – integration of the intrusion detection system to the video and audio system can significantly reduce risk of loss. For example, the intrusion detection system can monitor doors for abnormal conditions, even when the system is disarmed.Loss can also occur when a cooler or freezer malfunctions or when the door is accidentally left open A door left open for longer than a pre-defined time can cause an alarm on the intrusion panel, which can trigger a nearby camera to send a snapshot of the open door to the store manager and trigger the public address system to play a pre-recorded message through a nearby speaker. This prompts the employee to close the door, reducing risk of theft. Coolers And Freezers Loss isn’t just about theft. Loss can also occur when a cooler or freezer malfunctions or when the door of one of these units is accidentally left open. The same concept for monitoring exit doors can also apply to doors for coolers and freezers to prevent spoilage. A cooler or freezer door monitored by the intrusion detection system can trigger an alert or chime to play in the area to remind an employee to close the door or to alert the store manager to the issue. While providing surveillance of the cash register area, the camera's video analytics can be used to trigger an alert in case the queue exceeds the pre-defined threshold Serving A Dual Purpose Retailers can use the metadata from the cameras to gather business statistics like counts of people entering the store While the technology solutions described above positively impact loss prevention in a retail store, they can also extend beyond security to improve health and safety and enhance customer service as well as customer engagement and sales. For example, while securing a store’s main entrance with IP cameras featuring on-board video analytics, retailers can use the metadata from the cameras to gather business statistics like counts of people entering the store. This data can help them understand peak days and times when making decisions about staffing. Or while providing surveillance of the cash register area, the camera's video analytics can also be used to trigger an alert in case the number of people in a queue exceeds the pre-defined threshold. At this point, the same public address system and loudspeakers used to play background music to enhance the shopping experience could be activated to broadcast a message to request another cash register to be opened, improving store operations. For security and loss prevention purposes, video analytics can also be used to ensure that no one enters or leaves the retail shop using the emergency exit. To address health and safety issues, these same cameras can also trigger an alarm if that emergency exit is blocked by an object – improving the safety of customers and employees. When systems are used to deliver data for purposes beyond security, other departments may be willing to contribute toward the cost Metadata generated by the cameras can also be used to gather information that when processed with sophisticated algorithms in the cloud can show trajectories of the paths that shoppers take as they travel throughout a store as well as heat maps indicating where they walk, stop and dwell – all while protecting the privacy of individual shoppers. This information can be used by merchandisers to evaluate the success of displays and store layouts, which directly impacts customer engagement and sales. When systems are used for and deliver data for purposes beyond security, other departments may be willing to contribute toward the cost of the system. This provides an added benefit by relieving some of the cost burden from security or other operational budgets. Product Selection Integration is becoming easier using standards and expanding industry partnerships. However, in some cases, choosing systems from a single vendor that are designed to work together can help to speed and simplify installation, while also reducing system costs for both the integrator and the user. Regardless of the products chosen, it will be important for a retailer with many locations to have consistency in the type of equipment installed at each site. This makes support easier and enables a more uniform response to incidents that happen at various stores. As many retailers already understand, there is no silver bullet to reducing loss. However, a combination of the right technologies working together to prevent shrink and improve investigative capabilities can result in smarter and more effective loss prevention.
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