Airports & Ports Security Applications
Dallmeier offers comprehensive security solutions for all areas of application around airports. Specifically, in the area of cameras a wide range of systems allow customers to tackle all of their safety and security challenges and be able to comply fully with operational and regulatory requirements. On top of that, Dallmeier supplies video management solutions that not only give operators an exhaustive overview of security-relevant events, but also allow the video data to be analyzed with a vi...
LAN airline, one of the most important airline companies in Latin America, is based in Lima, Peru. The airline company operates scheduled domestic and international services, controlling over seventy percent of the domestic market. Its main base and maintenance center are located in Jorge Chávez International Airport, Lima, which is a significant transfer hub and aviation infrastructure of South America. The LAN airline deploys its surveillance system with Dahua solutions for its office...
Though it has been statistically proven that taking a plane is no riskier than taking a bus, people do have reasons to put extra caution on air travel safety, especially in a time replete with terrorist threats. A major line of defense must be the various sections of the airports, which, as a gateway to the outside world and transportation hub of the city, has always been on the top of the safety list of the government and all related authorities. Dahua’s Airport Solution is an intelligen...
Manchester-Boston Regional Airport opened to serve the state of New Hampshire and the surrounding New England community in 1927, a little over two decades after the Wright brother’s first powered flight. Located three miles south of central Manchester, the Manchester-Boston Regional Airport is the fourth largest passenger and third largest cargo airport in New England. The airport is also the busiest in the state, qualifying under the Federal Aviation Administration (FAA) as a “small...
USS Iowa: A Naval Treasure Affectionately known as the “Battleship of Presidents” for having played host to more U.S. presidents than any other battleship, the USS Iowa is one of the most storied vessels in the history of the Navy. Originally commissioned in 1943, the Iowa saw significant action during both World War II and the Korean War. One of the battleship’s first missions was to escort President Franklin Delano Roosevelt across the Atlantic in November of that year for a...
Airports and ports are subject to a tough balancing act when it comes to security measures. On the one hand, these locations must maximize the movement of passengers and cargo to ensure a happy customer experience, while at the same time exercising security measures that will ensure their safety. Access Points In Transport Hubs Airports and ports are large areas with many access points, a necessity to facilitate the efficiency needed to handle the large volumes of traffic they generate. This a...
Booth number: 14039 Dahua Technology USA Inc. will display video surveillance solutions, access control and intercoms at ISC West. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. The first year that we exhibited at ISC West was in 2012. That was before we had a local US operation. The market started to pick up our brand and was surprised that we offer extensive product portfolios. In 2014, we registered our US office and continued to participate in ISC West. Through our presence at the show, customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints. We are local here and help our customers to grow their business and increase their satisfaction with us. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization Q: What strategies do you use to get the most out of exhibiting at ISC West? A trade show is definitely a lot of investment within a few days. Therefore, how we create the best ROI and meet the right customers are very important. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization, including products and technical expertise as well as the sales team. We use an internal and highly coordinated plan with the team to get a better result. We make sure everyone is on the same page in terms of the products/technology we are going to present and have the people with the best knowledge to present to customers who visit our booth. Therefore, a highly coordinated team strategy is required. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Every company has their ways to follow up with the leads and evaluate the ROI from the show. The way we are using is to upload all our leads to our software and track all these leads afterwards. If they are not already buying from us, our goal is to convert them to become a registered dealer. Customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints If they are already our registered dealers, we seek to grow their business by using our latest technology solutions. In general, all marketing activities in business today require a clear ROI, and it has to tie into the sales numbers. From our experience, the ISC West show provides the best ROI among other shows in the North American market. Q: What company activities (outside the show floor) does your company organize each year? We have a partner event and invite our value-added dealers and partners. We’ve been hosting this event since 2015. Q: What sets ISC West apart from other trade shows on the calendar? As I mentioned, ISC West provides the highest ROI among other shows in the North America market. This show also brings many of our customers and partners to the city as well. I guess people value this opportunity to meet and discuss the technology, the industry trends, and the business to figure out how we can grow together. Other trade shows might be smaller than ISC West and targeted at different markets or address different scopes of the industry need. Every show we attend in 2019 plays a strategic role for us to communicate with the market and find the customers we are looking for.
Booth number: 8045 Costar Technologies, Inc. is a public company that designs, develops, manufactures and distributes a full range of products for the video surveillance and machine vision markets. Costar consists of five operating companies: Arecont Vision Costar, CohuHD Costar, Costar Video Systems, Innotech, and IVS Imaging. The combined product portfolio consists of surveillance cameras, video surveillance systems, recorders, monitors, lenses, cables, accessories, and cloud-enabled services. For more about their presence at ISC West, we contacted Jeff Whitney, Vice President of Marketing for Arecont Vision Costar, a Costar Technologies, Inc. business unit. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. One of our companies, Arecont Vision, exhibited in ISC West booth 17147 in 2005, a tiny space on which the hopes of the company rested. At the time AV was focused on pioneering IP megapixel surveillance cameras, but today we are part of Costar Technologies, offering cameras, VMSs, and recorders. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry. Talking with those who were with the company at time, the enthusiasm of the booth team reached the security dealers and systems integrators who were attending, helping bring megapixel cameras to a much wider audience. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The Costar companies have a very deep portfolio of products for the security market, and we bring our latest products from each business unit to ISC West. Attendees come in part to see the latest tech, and we drive our development cycle to have exciting new products to unveil on the show floor. We also have meeting space in the booth to provide one-on-one time with our executives and sales team, while sponsoring free admission to the expo for all who want it. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Unveiling our latest products and solutions to existing customers and partners is key to a successful event, and ISC West’s large impact on the industry ensures that many will attend. Perhaps even more important is informing those attending of the strength of the Costar product portfolio, including many Made in USA products and services that others don’t deliver. Both help to drive leads for projects in which we can really benefit our partners and end user customers. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? A large show like ISC West brings many of the Costar business units together, providing an excellent opportunity to continue bonding as a team, as well as to participate in events beyond the show floor. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West brings a very large number of interested, security-focused systems integrators, dealers, consultants, and end user customers all to one place for a three-day expo. That audience and opportunity to share our message validates the investment any large show requires from Costar or others. While some industry events have struggled to find and maintain their audiences, ISC West continues to deliver quality, knowledgeable attendees from across the Americas and around the world. The show differs from other events we do, which are typically regional in attendance or focused more on specific vertical markets.
Booth number: 12089 At this year's ISC West, VIVOTEK USA, Inc. will be showcasing their 180⁰/360⁰ product line plus other general form factors with new features and benefits, including a cybersecurity application embedded onto the cameras, crowd detection, smart motion detection, tailgating, and many more. In addition to IP cameras, VIVOTEK will display a comprehensive product line that also includes NVRs, video receivers, video servers, PoE switches, and video management software. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. We have come a long way from a little-known surveillance manufacturer with a small booth size VIVOTEK has been an exhibitor at ISC West for many years now. Looking back, we have come a long way from a little-known surveillance manufacturer with a small booth size to one of the global providers in the security industry with a recognizable and trusted brand. Now, we are well-known in the industry and are proud of our accomplishments, but we feel greater things are still in front of us. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? Each year, we want our booth to tell our stories – who we are, what we do and what we are capable of, and where we are heading. We do not want to just be another camera manufacturer who only promotes and displays products; we want to be the solution provider that customers are looking for. In addition, we have very knowledgeable sale managers who can assist visitors at our booth who are looking for surveillance, whether it’s an upgrade or a totally new solution. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Gain industry knowledge and perspective as to where surveillance security industry is heading Like any trade show, it is difficult to quantify success. We attend ISC West to promote the VIVOTEK brand, meet and discuss with customers and gain industry knowledge and perspective as to where surveillance security industry is heading. If we achieve these, then ISC West is a success for us. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? Our main focus each year at ISC West has always been the interaction with customers and potential customers on the show floor. We pride ourselves in the products and technology we offer, and there aren’t any other trade shows in North America to showcase our capabilities than ISC West. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West is the industry standard of security trade shows in North America. Since we are a security surveillance manufacturer, ISC West is the one show that all manufacturers in this industry must attend.
Booth number: 10053 Seagate develops computer drives and storage to store the world’s data from consumer to client specialized drives (i.e. surveillance optimized drives) to the enterprise. Q: What Was The First Year Your Company Exhibited At ISC West? 2014 Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? We meet customers, use digital marketing, and display eco-system partnerships in our booth. Q: How Do You Quantify Your Success At ISC West? Our success is based on relationship building with new and existing customers and lead generation. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West is definitely one of the biggest shows in US, where all the industry professionals, system integrators and dealers converge. The attendees are a highly knowledgeable base with expertise in security and surveillance – making it a great place to have conversations with customers and partners alike.
Booth number: 26041 March Networks is a global provider of video surveillance and video-based business intelligence solutions. Their product portfolio is end-to-end, ensuring that customers can deploy comprehensive solutions designed to help them address real business challenges and improve performance. At ISC West this year, March Networks will be showcasing new hosted services, new PTZ cameras and additional offerings. Attendees will also be encouraged to discover their solutions for banking, retail, cannabis and transportation – all of which help organizations transform video into business intelligence through the integration of surveillance video, analytics, and data from business systems and IoT devices. For more about their presence at ISC West, we contacted Peter Strom, President and CEO, March Networks. And not surprisingly, the technology was a lot less sophisticated compared to what we see today Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. I believe March Networks first exhibited at ISC West in 2001. I did not join the company until 2003, however I had been working in the industry for several years already, and can recall that the exhibitions back then had a much different feel. For one thing, there weren’t the very large companies we see today dominating a lot of the landscape. And not surprisingly, the technology was a lot less sophisticated compared to what we see today. Anyone who has worked in physical security for a long time can attest to the remarkable shift we have seen over the years, first with the transition from analog to IP video and all that entails, to security analytics, to today’s truly advanced business intelligence applications, hosted solutions, and artificial intelligence, computer vision and similar content analytics. Q: What strategies do you use to get the most out of exhibiting at ISC West? Our most effective strategy by far is scheduling our business meetings in advance of ISC West. Our sales team does a very good job of planning meetings with enterprise end users and channel partners ahead of time, so we’re hitting the ground running even before the doors open on Day 1 of the event. In addition, our channel partners are also very well organized, and know which organizations they are going to bring to our booth during ISC West. This pre-planning saves us a tremendous amount of time and ensures that we make the most of the opportunity to meet face-to-face with the many decision-makers who have traveled to the show. The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year Q: How do you quantify your success at ISC West? What ROI do you receive from the show? The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year. Of course we do track the number and quality of the leads we capture as well; however, our face-to-face meetings with end user organizations and channel partners are the primary measures of our ROI. Q: What company activities (outside the show floor) does your company organize each year? The activities we organize outside of the show floor vary from year to year. We have hosted customer appreciation events and roundtable events. We will typically organize an internal sales meeting as well to take advantage of the fact that many of our salespeople and product managers are in the same location. Q: What sets ISC West apart from other trade shows on the calendar? The timing of ISC West is good for most people, as it is still early enough in the budget cycle for most customers to leverage the show to help make decisions – particularly in our banking, retail, cannabis and transit target verticals. Holding the event consistently in Las Vegas is also beneficial, as it makes it easier for people and exhibitors to plan in advance. The city itself is well equipped to handle large exhibitions, offering everything from a central conference space at the Sands to the convenience of nearby accommodations, restaurants etc. Travel is typically convenient as well. In our opinion, ISC West is the premier industry show in North America and appears to be gaining momentum each year.
Booth number: 18037 Hikvision will showcase a wide-range of its video surveillance solutions and security products such as its DarkFighterX dual-sensor with patented bi-spectral fusion technology for low light color imaging; thermal technology for critical perimeter applications, as well as preventive maintenance through temperature alarming and fire detection; specialty solutions for vertical markets including retail, education, gaming and commercial real estate with tailored products and valuable business intelligence analytics; TurboHD (HD over coax) for high resolution video using existing cabling; PanoVu and multi-sensor cameras. We will also feature Hikvision’s central management system, HikCentral, which provides a highly-scalable, reliable, and efficient centralized system management. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience? Hikvision has exhibited at ISC West since 2006. Our presence has grown considerably since then. Each year we showcase Hikvision’s latest technologies and the evolution of the brand through ad campaigns: “Heartbeat of Security” (2016), “Art of Video Surveillance” (2017), and “Achieve Extraordinary” (2018). At ISC West, Hikvision enjoys re-connecting with existing customers and developing new partnerships. Over the years, Hikvision has demonstrated growth and strength within the industry and will continue to support its partners through the dedicated workforce that makes up Hikvision North America. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The strategy is simple. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners. With our latest products displayed at our booth and our team of product managers, vertical-market leaders, and other technical gurus readily available in one place, it’s a great opportunity to connect with our current and future partners. Of course, we also have one-on-one client meetings in our meeting rooms throughout the show. And, we also host interactive experiences including trivia games, product demonstrations, and other technical presentations at the Thought Theater in our booth. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Hikvision quantifies its success with a variety of metrics including traffic throughout the booth, attendance at educational sessions we host, the number of meetings we conduct with customers, and responses from our sales team on the engagement with integrators and end users after the show. We also measure the feedback we receive from our advertising campaigns whether it’s through our signage at the show or coverage in publications. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners, and end users. We consider it a fun way for us to say thank you to our valued partners in a casual setting. We’re also an enthusiastic sponsor of the Mission 500 Security 5/2K. Hikvision is fielding a running team, and we’ve begun our fundraising in earnest. Corporate social responsibility is part of our DNA at Hikvision, and the Security 5/2K is a wonderful way to join with our security industry colleagues to make a difference in kids’ lives and give back. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? Hikvision attends a variety of important conferences and trade shows throughout the year, but ISC West is the big show that attracts international attendees that everyone looks forward to. We wouldn’t miss it.
We live in an information and data-led world, and cybersecurity must remain top-of-mind for any organization looking to both protect business operation critical assets. Businesses without proper cyber measures allow themselves to be at risk from a huge list of threats - from cybercriminals conducting targeted spear-phishing campaigns - like the 2018 Moscow World Cup vacation rental scam, to nation-state actors looking to collect intelligence for decision makers - no organization is safe from innovative cyber threats. Security solutions enterprises Organizations can then set the groundwork necessary to stop malicious activity and keep their business’ data safe The evolving threat space means organizations need to ensure they have the most innovative prevention and detection frameworks in order to withstand adversaries using complex and persistent threats. When implementing new security solutions enterprises must start by assuming that there is already a bad actor within their IT environment. With this mindset, organizations can then set the groundwork necessary to stop malicious activity and keep their business’ data safe. As there is no one silver bullet that truly stops all cyberattacks, organizations must adopt a multipronged approach to be widely adopted to stop adversaries. This must include tracking, analyzing and pinpointing the motivation of cyber actors to stay one step ahead through global intelligence gathering and proactive threat hunting. In addition, deploying new technologies leveraging the power of the cloud give a holistic view of the continuously evolving threat landscape and thereby secure data more efficiently. Traditional security approach In today’s landscape, the propagation of advanced exploits and easily accessible tools has led to the blurring of tactics between statecraft and tradecraft. Traditional security approaches are no longer viable when it comes to dealing with the latest trends in complex threats. To make defending against these threats even more complicated, adversaries are constantly adapting their tactics, techniques and procedures (TTPs), making use of the best intelligence and tools. CrowdStrike’s latest Global Threat Report tracked the speed of the most notable adversaries including Russian, Chinese, North Korean and Iranian groups. As the adversaries’ TTPs evolve into sophisticated attack vectors defenders need to recognize we are amidst an extreme cyber arms race, where any of the above can become the next creator of a devastating attack. Russian efficiency is particularly high; they can spread through an enterprise network in 18 minutes 48 seconds on average, following the initial cyber-intrusion. Sophisticated cyber weapons Actors tend to use a simple trial and error technique where they test the organization's network So, reacting to threats in real-time is a priority. Bad actors are extremely vigilant and committed to breaking down an organization’s defenses, and speed is essential to finding the threats before they spread. Actors tend to use a simple trial and error technique where they test the organization's network, arm themselves with more sophisticated cyber weapons, and attack again until they find a vulnerability. This has highlighted the need for tools that provide teams with full visibility over the entire technology stack in real-time in order to meet these threats head-on. Traditional solutions are scan-based, which means they don’t scale well and can’t give the security teams context around suspicious activity happening on the network. They lack full visibility when a comprehensive approach is needed. Businesses without proper cyber measures allow themselves to be at risk from a huge list of threats - like the 2018 Moscow World Cup vacation rental scam Malicious Behavior Through leveraging the power of the cloud and crowdsourcing data from multiple use cases, security teams can tap into a wealth of intelligence collated from across a vast community. This also includes incorporating threat graph data. Threat graphs log and map out each activity and how they relate to one another, helping organizations to stay ahead of threats and gain visibility into unknowns. Threat graph data in conjunction with incorporating proactive threat hunting into your security stack creates a formidable 360-degree security package. Managed threat hunting teams are security specialists working behind the scenes facing some of the most sophisticated cyber adversaries through hands on keyboard activity. Threat hunters perform quickly to pinpoint anomalies or malicious behavior on your network and can prioritize threats for SOC teams for faster remediation. In-Depth knowledge Security teams need to beat the clock and condense their responseIt is key for security teams to have an in-depth knowledge of the threat climate and key trends being deployed by adversaries. The TTPs used by adversaries leave are vital clues on how organizations can best defend themselves from real-life threats. Intrusion ‘breakout time’ is a key metric tracked at CrowdStrike. This is the time it takes for an intruder to begin moving laterally outside of the initial breach and head to other parts of the network to do damage. Last year, the global average was four hours and 37 minutes. Security teams need to beat the clock and condense their response and ejection of attackers before real damage is done. Next-Generation solutions When managing an incident clients need to be put at ease by investigations moving quickly and efficiently to source the root of the issue. Teams need to offer insight and suggest a strategy. This can be achieved by following the simple rule of 1-10-60, where organizations should detect malicious intrusions in under a minute, understand the context and scope of the intrusion in ten minutes, and initiate remediation activities in less than an hour. The most efficient security teams working for modern organizations try to adhere to this rule. As the threat landscape continues to evolve in both complexity and scale, adequate budget and resources behind security teams and solutions will be determining factors as how quickly a business can respond to a cyberattack. To avoid becoming headline news, businesses need to arm themselves with next-generation solutions. Behavioral analytics The solution can then know when to remove an adversary before a breakout occurs Behavioral analytics and machine learning capabilities identify known and unknown threats by analyzing unusual behavior within the network. These have the ability to provide an essential first line of defense, giving security teams a clear overview of their environment. With this at hand, the solution can then know when to remove an adversary before a breakout occurs. Attackers hide in the shadows of a network’s environment, making the vast volume and variety of threats organizations face difficult to track manually. The automation of responses and detection in real-time is a lifeline that organization cannot live without as adversaries enhance and alter their strategies. Adversaries continue to develop new ways to disrupt organizations, with cybersecurity industry attempting to keep pace, developing new and innovative products to help organizations protect themselves. These technologies empower security teams, automating processes and equipping security teams with the knowledge to respond quickly. Organizations can set themselves up for success by integrating the 1-10-60 rule into their security measures, giving them an effective strategy against the most malicious adversaries.
The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centers and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialized care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in pediatric health care, education and research. comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priorityAlso crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-Critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organization's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organizations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realizing it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyze a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analog technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organization open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organization is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organization is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organizations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.
After a period of rapid international expansion, the next step for Ajax Systems is to set deeper roots in each market and become more sustainable. The manufacturer of wireless security equipment will continue to extend the range of Ajax products and capabilities by responding to local requests. Smart home management options and automation scenarios will be a significant focus for the next year. Wireless security equipment The systems are resistant to false alarms, regularly update over the air Established in 2011 in Kyiv, Ukraine, Ajax Systems produces wireless security equipment for end users and small-medium-sized businesses. Ajax is a complete eco-system. The devices are ready to work out of the box. There are 24 devices for protecting residential and commercial properties from intrusion, fire, and floods as well as a set of automation modules. Users treat them as gadgets that make their homes smarter. Ajax wireless systems are easier to maintain, configure, and monitor for installers as well as for security companies, according to Ajax. The systems are resistant to false alarms, regularly update over the air, and can be easily expanded to cover premises of any size. IoT-based security systems “Our IoT-product approach to security systems, gadget-like industrial design, and user-friendly interfaces disrupted the market in 2016,” says Valentine Hrytsenko, Chief Marketing Officer at Ajax Systems. “After receiving global recognition in the security market, the company grew 80-fold.” Today, Ajax IoT-based security systems protect more than 200,000 people in 80 countries around the world from break-ins, fires, leaks and other threats. “Our mission is to reshape security and make it a common attribute of every household,” says Hrytsenko. Ajax wireless systems are easier to maintain, configure, and monitor for installers Ajax smart technology Ajax smart technology features a combination of reliable hardware and intelligent software. A proprietary Jeweler two-way radio protocol allows placing devices at a distance of up to 2000 meters from the hub in an open space. The system is encrypted, resistant to jamming and code grabbing. Ajax detectors feature false alarm-preventing algorithms: Haze Flow, ZOE, LISA, SmartDetect. The hubs run on a real-time operating system, Malevich OS that processes the commands and sends the alarms. Ajax Cloud service helps to control the system from anywhere in the world using native apps. Easy and seamless installation Ajax features system scalability, flexible management of administrative rights" Easy installation facilitates Ajax on-boarding. The company says 67% of Ajax users purchase additional security devices within the first six months. And an average system configuration consists of nine items. “We focus primarily on the residential, small and medium-sized businesses,” says Hrytsenko. “In the residential segment, Ajax covers the needs to detect break-ins, prevent fires and floods. Ajax devices are visually appealing to fit any home and business interior seamlessly. For the small and medium-sized business, Ajax features system scalability, flexible management of administrative rights, informative notifications, professional maintenance software, as well as integration of the security camera streams for centralized monitoring.” Route-to-market approach Ajax Systems’ route-to-market approach is two-fold. First, they develop strategic partnerships with the local professional security equipment distributors in each country. From the distributors, Ajax equipment goes to the installers, system integrators, security companies, etc. In addition, Ajax seeks to build brand recognition and actualize the concept of security by weaving it into the daily routine of a general audience. “We form a good understanding of their security needs,” says Hrytsenko. As with any new technology, there is an adoption curve for both B2B and B2C clients. Thus, the educational challenge is persistent for Ajax from country to country. Ajax Systems’ route-to-market approach is two-fold Wireless security systems “On a professional market, new products are often met with understandable suspicion,” says Hrytsenko. However, a huge misconception is that user-friendly equipment is either hard to customize or unreliable. Not true, he says. After testing in five accredited laboratories, Ajax devices successfully earned Grade 2 certification for compliance with the requirements of the international standard EN50131-1:2006. Grade 2 is the highest reliability grade a wireless security system can get.
Artificial intelligence (AI) is expanding the capabilities of license plate readers and vehicle identification systems. Within a smart/safe city scenario, automatic license plate reader solutions are used to help analyze real-time video streams for site surveillance, inspection and public safety, and to offer actional information through a network of connected camera systems. Outside of law enforcement, this can include other public safety initiatives such as traffic tolls, car counting, and parking security. Vehicle recognition systems Rekor Systems is a provider of vehicle recognition systems in more than 60 countries Using AI to enable video cameras, Rekor Systems is a provider of vehicle recognition systems in more than 60 countries. Applications include security and surveillance, public safety, electronic toll collection, brand loyalty, parking operations, banking and insurance, logistics, and traffic management. AI allows Rekor’s products to recognize and read license plates, while also providing information about each vehicle, including color, make, year, and model. Rekor’s products are powered by OpenALPR software, an AI-based solution that enables any IP (internet protocol) surveillance camera to scan license plates and provide vehicle data including tag number, make, model, and color in real time with 99% accuracy, according to the company. Rekor’s products are powered by OpenALPR software Integrated solutions “Rekor's software started as an open source project, and we have done our best to keep the commercial software as open as possible,” says Rod Hillman, Chief Operating Officer, Rekor Systems. “One of the challenges we see with others in our space is a tendency to ‘close off’ and ‘silo’ their solutions. Our goal is to make it as simple as possible to deploy, integrate, and ultimately use.” Rekor has numerous application programming interfaces (APIs) and ways the solution can be integrated into partners' solutions with a software development kit (SDK). Rekor solutions can be purchased directly or through a worldwide partner network of integrators, wholesalers, and within integrated solutions such as Nokia's smart city platform. Electronic toll collection Rekor’s solutions have viable applications within multiple markets While many systems are hardware-based, Rekor’s software-as-a-solution offering can turn an IP camera into an automatic license plate reader. Rekor’s solutions have viable applications within multiple markets, including law enforcement, security and surveillance, electronic toll collection, parking operations, banking and insurance, logistics, traffic management, and customer experience. “Rekor offers a cost-effective alternative to traditional LPR systems with a much higher accuracy rate at 99% allowing more cameras to be present and active at any given time,” says Hillman. “Traditional LPRs need someone to go through hours of footage to find what they are looking for while Rekor’s technology will send alerts in real time, resulting in much quicker response times.” Move Over Camera mounts onto roadside worker’s vehicles to capture ‘Move Over’ violations Two-Part authentication Rekor’s products include: NUMERUS, a cloud-based solution for high-volume vehicle recognition, designed to reduce costs and increase efficiencies for the electronic toll collecting industry. Two-part authentication instantly identifies the vehicle’s make, model, color and body type along with the license plate read. Machine-learning-enabled software recognizes license plates from all 50 U.S. states, in addition to plates from more than 70 countries on six continents. Edge, an all-in-one camera and vehicle recognition system that instantly reads vehicle license plates, along with the vehicle’s make, model, color and body type. Move Over Camera, which mounts onto roadside worker’s vehicles (police, tow truck, etc.) to capture ‘Move Over’ violations. ‘Move Over’ laws state that vehicles must move over one lane and/or slow down if they cannot move over to avoid incident while roadside workers are in the shoulder lane. The camera can detect what lane vehicles are in and how fast they are moving. Violators are flagged in the system for law enforcement’s review.
A high majority of Americans (83%) are concerned about a criminal attack causing physical harm at large-scale events such as sporting events or concert festivals. More than one in five (22% of) Americans say they have canceled plans or considered cancelling plans to attend large-scale public events due to concerns about physical attacks and the safety of their data. Across the pond, three in 10 Britons think twice about attending large-scale events due to data or physical security issues. Although less than half of U.K. survey respondents have changed their plans to attend large events, some 45% are taking extra security precautions. Brits are as afraid of using public Wi-Fi at an event as of a physical criminal attack. These are some of the insights from the 2019 Unisys Security Index survey of more than 13,000 consumers in 13 countries, including 1,000 in the U.S. and another 1,000 in the United Kingdom. Currently, the U.K. index is at 147 (down from 149 in 2018), which is one of the lowest of the countries surveyed Security index scores of countries Unisys gauged attitudes on a range of security-related issues and created an index based on survey results. The index is a calculated score from zero to 300 based on concern about eight specific issues within the categories of national, financial, Internet and personal security. Currently, the U.K. index is at 147 (down from 149 in 2018), which is one of the lowest of the countries surveyed. In contrast, the U.S. index is now at 165, considered a serious level of concern and the highest among developed countries surveyed. Globally, the index average stands at 175, with the Philippines scoring highest with an index score of 234 and the Netherlands registering the lowest concern ratings with a score of 115. Concerns about misuse of information Privacy is an area where concern is growing. “This year more than half of U.K. citizens expressed concerns about the misuse of their personal information,” says Unisys’ Global Chief Security Architect, Salvatore Sinno. Another 49% expressed serious concerns that intelligence services listen in on them through electronic devices such as mobile phones or smart speakers. The summer calendar of major sporting events, concerts and festivals raises the levels of security concern The summer calendar of major sporting events, concerts and festivals raises the levels of security concern. Nick Aldworth, former National Counter Terrorism Co-Ordinator, tells the BBC that the government is not doing enough to ensure venues are secure. He supports a campaign for more rigorous checks at venues in the U.K., named Martyn’s Law, after Martyn Hett, a victim of the Manchester Arena attack in 2017. safety Pointers while attending event Salvatore Sinno of Unisys provides the following pointers on keeping safe this summer: If planning to attend a crowded event alone, let someone know. Make sure friends or family know where you are going, when you plan to arrive and when you are expected to return. Plan ahead and check local authorities’ alerts; sign up for any travel or news alerts to receive updates on traffic or news of any disturbances. As soon as you get to an event, survey your surroundings. Make sure you know where the exits are and agree on a meeting place with friends in case you should get separated from the group. Know where stewards and information points are so you can speak to someone if you need to. Be vigilant for suspicious activity at an event. Don’t be afraid to report something you think is unusual, such as unattended baggage or people behaving in a suspicious or threatening way. In an emergency, stay calm and move to the edges of crowds. Try to leave the area quickly and calmly. If you need to, follow the standard police advice of ‘Run, Hide and Tell’. Only buy event tickets from official channels or trusted websites. Update your mobile device with the latest, most secure software and avoid unsecured Wi-Fi networks; keep your phone charged and take along a battery charger pack. Don’t make electronic transactions at unofficial event vendors; be careful with contactless cards or making mobile transactions. “Whether it’s your physical security or the security of your data, you can take precautions around major events so you do not make it easy for criminals to take advantage,” says Sinno.
AIG, Aéroport International de Genève, is one of the most dynamic airports in Europe. In 2012 alone it handled almost 13.9 million passengers and 193.000 flights to 120 destinations, serviced by 200 different companies. Obviously, with these figures, security is an important issue and needs to be up to standard at all times. Managing Access For A Large Workforce The implemented AEOS platform controls the access of a workforce of 9,500, manages 37,500 badges, 200 organizations working at the airport’s facilities. Securing and controlling such a dynamic environment requires a flexible access control system, based on state-of-the-art technology which is able to meet present demands as well as future security requirements. Handling Multiple Access Control Technologies One of the main reasons for AIG to choose Nedap AEOS as its security management platform was its radical different architecture based on software components. AEOS software components allow the platform to support and enhance the airport’s security policy and procedures. Furthermore, changing requirements can be put into effect much more easily. Another reason to choose AEOS is its capability of simultaneously handling multiple reader and credential technologies in a single platform. Single Card Access Control Four different identification technologies are used simultaneously in AEOS access control functionality at Geneva Airport: Nedap, Mifare, Legic and Magnetic stripe, each technology serving a different purpose. The Nedap Combi card has been put into place, which combines all the required technologies, therefore increasing convenience for the users, as they do not have to carry four different cards.
Levels of security inside the Aviation industry have never been higher; mainly due to increased terrorism threat levels across the globe, combined with a worldwide rise in smuggling activity. No airport is immune from these pressures and Ghana’s ‘Kotoka International’ can now claim to meet ACC3, the highest accreditation in the aviation industry, thanks to their recent investment in the latest generation of IP CCTV systems from Hikvision. Ghana’s Kotoka International Airport Established in 1994, Aviance Ghana Ltd provides a range of ground handling services at Ghana’s Kotoka International Airport, situated just outside the capital, Accra. The airport itself is Ghana’s premier international flight center and is capable of accepting large aircrafts, such as the latest generation of Boeing 747.Aviance Ghana is one of eight companies making up the Aviance Alliance, which operates at more than 100 airport locations across 4 continents It occupies more than 650 hectares, with two large terminals for domestic/regional and international/long-haul operations that are connected by an internal walkway. Terminal 2 is the principal international departure terminal and includes restaurants, duty-free shops and two Executive lounges for First and Business Class travellers. There are also two smaller terminals dedicated solely to diplomatic flights and military operations. Aviance Ghana is one of eight companies making up the Aviance Alliance, which operates at more than 100 airport locations across 4 continents. At Kotoka, the ground services include managing all the passenger concourse facilities in Terminal 2, plus passenger check-in and baggage handling, the loading and unloading of cargo from freight flights and a cargo warehouse operation for all import and export needs. Overriding Security Objectives Given that today’s security concerns require the aviation industry to maintain very high levels of protection measures, close scrutiny of the 650 hectare site that the airport occupies and protecting passengers, aircraft and cargo were the twin key objectives for Aviance when deciding to upgrade the Airport’s CCTV system. The company also recognized that intelligently deploying the camera infrastructure would be necessary to maximize cost-effectiveness and efficiency.The new Skylink CCTV system design uses four different types of Hikvision IP camera Aviance Ghana turned to Skylinks Technical Services Ltd and tasked them with designing a solution that would enable it to meet the EU’s ACC3 accreditation, the highest accreditation in the aviation industry. In turn, Skylinks turned to Hikvision for the design of an all-IP CCTV system capable of not only meeting the current challenges facing Aviance in its operation at Kotoka International Airport, but also providing an expandable base that could rise to meet future developments. The new Skylink CCTV system design uses four different types of Hikvision IP cameras connected to a 32-channel, RAID 5 NVR over an entirely new Gigabit network infrastructure. According to Haim Atanelov, Skylinks General Manager, “The final brief for the CCTV upgrade included installation of new cameras in Aviance’s import and export cargo warehouses, both entry and exit vehicle gates, within the terminal public areas, at the biometric log-in area and associated turnstiles, and within the VIP lounge areas. “In all of these disparate areas, we were challenged by Aviance to deliver high resolution images at all times and in all lighting conditions. It is these pressures that helped us in choosing Hikvision components, with their robust build quality, excellent video quality, and quick and simple installation and operation due to the user-friendly software. It also helped that the products offer very competitive prices and are accompanied by after-sales service and technical support from a first-class team.” Clear Images In Poor Lighting Conditions Aviance is committed to phasing out the old system in favour of a totally Hikvision IP system as soon as possible" The CCTV system uses a combination of IP66-rated dome and bullet cameras with either 1.3 or 3MP resolution. A total of four DS-2CD2312-I 1.3MP Outdoor Network Mini Dome cameras were installed, two in the public areas of the terminal and two at the main gates where passengers complete the biometric log-in process and enter through the turnstiles. To complement the dome cameras, nine EXIR bullet cameras were used: five DS-2CD2212-I5 1.3 MP units for general surveillance in the warehouses together with a pair of DS-2CD2232-I5 3MP units where greater resolution was required, and two DS-2CD2632F-I 3MP Vari-focal EXIR cameras for the main vehicle entry and exit gates. “All of the cameras offer great resolution, with 3D DNR and Digital WDR as standard, together with a full complement of alarm triggers, including line crossing and motion and intrusion detection” says Haim Atanelov. “But, the true day/night capability of the EXIR infrared technology meant that they always delivered clear images, even in the warehouses where lighting conditions are not good. Both the 1.3MP and 3MP bullet cameras employed in the warehouses live up to the 50-meter IR range quoted. What’s more, the 30-meter EXIR range of the mini dome cameras deployed in the terminal building is also very useful during night time hours when the building lighting is partially shut down.The new system has already proved its worth, helping to completely seal the export warehouse in particular “We also paid particular attention to the vehicle entry and exit points, in each case choosing the 3MP Vari-focal bullet cameras for their IP66 environmental protection, high resolution, advanced night viewing capabilities and zoom.” Into The Future The new system has already proved its worth, helping to completely seal the export warehouse in particular and enabling Kotoka to meet ACC3 accreditation. Together with securing the import warehouse, which serves global airline and cargo brands such as British Airways, South African Airways, Alitalia, KLM, Virgin, DHL, Cargolux, etc., it means that the airport is well-placed to continue to attract business. “Aviance is especially pleased with the smooth integration of the Hikvision IP system with the access control system at the 4 turnstiles,” says Haim Atanelov, “something which was also carefully noted by the EU ACC3 validators. Aviance was also pleased with the integration of the new system with the existing analog CCTV system, although it did show up the difference in video quality immediately. "We have already agreed to add further IP cameras to the site and Aviance is committed to phasing out the old system in favor of a totally Hikvision IP system as soon as possible.”
Critical Infrastructure Airports, harbors and ports, railways, highways, pipelines, and bridges together make up much of the infrastructure and facilities the modern world relies upon for transportation. They are the entry and exit points for both domestic and international travel, and the critical infrastructure for the transhipment of people, freight, commodities, manufactured goods, and other cargo. Arecont Vision’s Superior Performance “Ease of installation, compatibility with our current VMS, and the new features [including] Wide Dynamic Range. Our experience has been great. Our organization requires high levels of security and with Arecont Vision’s updates to firmware we can maintain our internal network security policies.” said Safraz Samad, TPA Operations – Security Administration, Tampa International Airport. “Alberta invests a great deal of money and resources into developing and evaluating the best technological advances to provide superior performance to our customers. Arecont Vision’s megapixel cameras fit perfectly into our technology-centric approach to the market, as demonstrated by their performance in our installation at the cruise ship terminal in Valletta.” commented Karim Cassar, Technical Research Executive, Alberta. Megapixel Camera Benefits Deter and detect threats and document activities Maintain situational awareness and security Improve staff productivity Resolve security/staff and customer disputes Protect staff, travellers, customers, equipment, and goods Ability to cover more with less Increased detail equals better forensics and reduced time from police and security professionals in post event investigations Monitor daily business Forensic documentation to build cases Provide security, situational awareness, life safety Prevent fraudulent claims Application Areas Remote surveillance Facility entry/exits Loading docks Luggage and freight areas Storage areas Offices and warehouses Open spaces Parking lots/structures Roads and bridges Concourses and corridors People/vehicle counting/monitoring License plate/facial recognition
Customer Jebel Ali Port is the flagship port of DP World, a leader in international marine terminal operations and development, logistics and related services. The port is the world's largest man-made harbor and the largest container port between Rotterdam and Singapore. Located 35 kilometers to the southwest of Dubai on the United Arab Emirates Arabian Gulf coast, the port’s strategic geographic location has enabled it to act as a maritime link between the Middle East and the western hemisphere. It is a technologically advanced facility, employing state-of-the-art equipment and is a model for the industry and the region in everything from size to efficiency and security. Challenge The DP World marine control tower at Jebel Ali is an important facility for monitoring and controlling the movement of vessels in and out of the port. Physical security at the control tower was in need of upgrading and, in keeping with requirements mandated by Jebel Ali Port Security, DP World conducted a security risk assessment to determine how best to improve security at the site. Based on the assessment, DP World recommended an external video surveillance system. A basic design was developed that included 13 analog day/night box cameras and two outdoor pan-tilt-zoom (PTZ) cameras. Upon review, DP World concluded that the installation of this analog video surveillance system would also require the services of civil and electrical personnel for cabling and power needs. These additional services would add to the overall system costs as well as potentially increase the time frame for completion. DP World shelved the analog proposal and initiated a search for a more technically advanced video surveillance solution. They needed a camera system that would thoroughly cover the designated areas; require little or no external services or personnel for installation/maintenance; offer features and functionality that would enhance monitoring and operational control; be reasonably priced and ultimately provide greater detail and picture quality than would a typical analog system. Megapixel Solution DP World moved forward on the project with a new solution featuring megapixel cameras from Arecont Vision. When comparing the Arecont Vision megapixel system to the original analog system, it was evident that while the analog cameras were priced less than megapixel cameras on a per camera basis, they deliver less value when a total system cost was evaluated. The new design included two AV8185DN 180° day/night panoramic 8-megapixel dome cameras, two AV10005DN day/night 10-megapixel MegaVideo® Compact box cameras and four AV2105DN day/night 2- megapixel MegaVideo® Compact box cameras. Compared to the original design that included 13 analog cameras, the six-camera Arecont Vision megapixel system provided greater coverage with fewer cameras and significantly higher resolution images. The ability to digitally zoom into live scenes and recorded video while maintaining high resolution and wide area coverage also eliminated the need for PTZ cameras. And with Moonlight™ mode, the cameras automatically shift from color to black and white as ambient light diminishes. Megapixel Benefits Because the megapixel network cameras are PoE (Power over Ethernet) capable, the need for separate electrical cables to provide power was eliminated. Power and data is conveyed over a single network cable per camera. Using fewer cameras to effectively cover the same area also translated into infrastructure cost savings in containment works, cables and installations, which actually brought down the original cost of the system by nearly 20%, easily reflecting an improved return on investment (ROI). In addition to these advantages, the megapixel solution also contributed towards a greener environment because of fewer cables and less hardware that was needed. The Arecont Vision megapixel camera system provides superior performance and imaging capabilities than the analog system and most importantly, proved to deliver the most cost-effective video surveillance solution with tangible benefits and ROI.
Port Fourchon plays a strategic role in supplying the United States with nearly 18 percent of its oil supply, servicing over 90 percent of the Gulf of Mexico’s deepwater exploration and production. Securing such an essential portion of the Gulf Coast requires a hands-on team of security professionals to watch for unauthorized activities and enhance the safety of workers and officers. When evaluating options for a surveillance system to feed its new maritime domain awareness platform GLPC-C4 (C4), Port Fourchon officials chose Milestone XProtect® Enterprise video management software (VMS). “On a day-to-day basis, we are observing numerous points of interest throughout the port, in addition to providing a helping hand to the security officers. The video surveillance system has been taken to an entirely new level, integrating multiple systems for complete coverage. Milestone’s open platform allows us to feed video analytics and disparate cameras through it, and the entire port is benefiting immensely.” April Danos, Director of IT, Port Fourchon. The challenge: As the first land point of contact for approximately 90 percent of all Gulf of Mexico deep-water activities, including more than 600 rigs and platforms within a 40-mile radius, Louisiana’s Port Fourchon has unique safety standards to combat potentially devastating safety issues that may damage vessels, equipment, products and people working at the port. Obsolete surveillance equipment previously used to monitor the area was not sufficient to support the new C4 platform. A new video system was required to provide clearer imaging, improved storage capabilities, wider coverage and flexible video management. The solution: Milestone XProtect® Enterprise software has been deployed by Convergint Technologies to manage 64 cameras from Bosch and Pelco. With Milestone’s ability to display video in real time and its open platform architecture for integration with analytics from BRS Labs, the port’s personnel have the benefit of much more comprehensive and responsive video surveillance. Alerts from the video analytics system are fed through XProtect®, and into the Port’s C4 platform, where they are integrated with other alerts to create improved overall situational awareness. The advantages: Several strategic elements are deployed in the port’s surveillance network, and these elements work in unison to create complete behavioral analytics. The biggest advantage seen by the port is the ability to have the dispatchers, through the C4 common operating picture, pull up all camera views that they need to address an alert or an incident. It is also easy to add more cameras to the port’s surveillance network (which the Port did in conjunction with the installation of a new radar system from DMT), since the Milestone open platform supports the largest variety of manufacturer models. A Top Hub in Our Nation’s Oil Supply Chain About 80 percent of all Gulf oil comes from deepwater, and Louisiana’s Port Fourchon services more than 90 percent of the Gulf of Mexico’s deepwater activities. In addition to being the premier service base for the Gulf’s tremendous domestic hydrocarbon supply, Port Fourchon is the land base for Louisiana Offshore Oil Port (LOOP), which handles 10 percent of imported oil. Port security and the police have their work cut out for them, ensuring the nation’s oil supply, the workers and vessels, and every piece of equipment used to transport the product, are kept secure on a day-to-day basis. The previous surveillance system, installed more than a decade ago, was not up to the standards required by the Port for its new C4 installation. Many members of the Port’s security department and police force experienced difficulties with the old video system for its less-than-user-friendly interface, slow feeds, minimal storage and need for more cameras. "Alerts come right through the port’s Milestone XProtect setup. We can provide a brief clip of any target, time-and-date stamp it and inject it into the alarm" “We all agreed that our new video management system should be easy to integrate and allow us to dovetail with our legacy equipment while having an opportunity to shop around for upgraded hardware without any proprietary restrictions,” stated April Danos, Director of IT, Port Fourchon. “The ability to scale up over the years to increase the port’s protection was another very important aspect that needed to be addressed with the incoming VMS solution.” Key points in the port’s request for proposals included a system with minimal maintenance requirements, video display in real time, user-friendly operation and the ability to easily integrate a variety of already installed and soon-to-be-installed components: new servers, cameras, and analytics software, for instance. Milestone XProtect Enterprise VMS was chosen and implemented by Milestone certified partner Convergint Technologies. GLPC-C4 Priority 5’s Touch Assisted Command and Control System (TACCSTM) powers the Port’s C4 system. TACCS is an all-hazards command and control operations platform that integrates the VMS inputs with other data feeds to support the Port’s security and situational awareness requirements. Developed in response to requirements by the Department of Defense, the platform aligned with Port Fourchon’s vision for a centralized system into which all elements would be integrated, providing directors and police with full coverage of the analytics, radar, access control and security systems. With input from the Port and other early adopters, TACCS and the C4 system have evolved over the years, and now provide wide area situational awareness and response capabilities to Port Fourchon's Harbor Police dispatchers, Lafourche Parish Sheriff’s Office, the parish EOC, LOOP, and the Port Administrative, Operations and IT departments. “Our goal is to enable the Port to use TACCS and its open architecture to create the most comprehensive and flexible situational awareness solution possible,” said Joe Kammerman, Vice President of Priority 5. “Working with other companies such as Milestone that design their solutions around open architectures has proven to create a real value to customers, especially in today’s environment where budgets are tighter and people need to do more with less.” “Many companies claim to provide an integrated system, but what they deliver is more likely to consist of a large number of windows scattered on a screen, without any data integration,” noted Danos. “Milestone’s integration of video management and very detailed analytics literally gives our operators one single data feed through which the port’s entire surveillance system can be readily accessed as needed. We don’t miss a beat, which is priority number one when dealing with the safety of those at the port.” Several C4 stations throughout the port contain command centers equipped with Milestone The Setup Several C4 stations throughout the port contain command centers equipped with Milestone: three within the main office in Galliano, LA, one setup two miles from the port in the harbor police headquarters and one in the port itself. The LOOP system is networked into the Milestone software and Lafourche Parish Sherriff’s Office, with access to the port’s live feeds. The Federal Emergency Management Agency (FEMA) is also connected to the port for cases of emergency. Each registered user in the port security team has immediate access to Milestone video archives, going back as far as two months. “We have a good mixture of different makes and models of camera hardware and different analytics strategically deployed. We are very pleased with the way Milestone’s open platform enables us to explore multiple opportunities without worry of technology being rejected or reworking our entire system,” continued Danos. “All of the systems we implement in the port are brought in with the security factor in mind. Milestone has been very impressive as we adapt our system to improve operations every day.” All of the port’s surveillance systems work in unison with a behavior analytics system. Milestone is the only interface that can process this large amount of information, according to Bruce Whitaker of BRS Labs. “Alerts come right through the port’s Milestone XProtect setup. We can provide a brief clip of any target, time-and-date stamp it and inject it into the alarm. The users are looking at real-time video with the alerts built right in. No event goes unseen.” The Benefits Milestone XProtect is a day-to-day video management system, providing the video inputs and archives to the officers at the port to protect against criminal activity and helping to identify damage done to the docks or vessels that have been left unattended for long periods of time, among numerous other activities. The Milestone video product feeds the C4 common operating picture, enabling the dispatchers to maintain the big picture while having the ability to monitor video surveillance throughout the port. There are hundreds of continuous activities going on at any time. With all systems integrated, the officers can concentrate on security itself, not worry about the system working properly. “Nothing held up to the qualities of Milestone when we were researching for the port software integration,” stated Whitaker. “During the selection process, its capabilities were front and center. If we had any limit on our VMS options, we wouldn’t have a fraction of the benefits the port offers its security team now.” “The port has transformed its security platform to a new level,” concluded Danos. “We are working to be as far-sighted as possible, with the integration of our numerous best-of-breed applications, so the C4 system will always provide the highest level of maritime domain awareness. Starting with the Milestone open platform has allowed us to integrate numerous video applications through it, and the entire port is benefiting immensely.”
The Sabine-Neches Waterway runs 55 miles through Jefferson County, Texas, to the Gulf of Mexico, and includes the number-one commercial and military out-load port in the United States. It is the fourth largest port in terms of processed tonnage. A vast waterway traffic-monitoring network has been deployed to ensure all vessels (civilian, military and commercial) can safely navigate the waters with minimal interference such as collisions or other traffic stoppage. A new surveillance system also monitors the many petroleum refineries that line the channel. Backed by a Verizon Wireless 4G connection, the county cameras reside along the Sabine-Neches Waterway, networked through Milestone XProtect Enterprise for managing high definition video, live vessel movements and incident reporting. “Milestone’s open platform IP software is truly the best on the market. It integrates with all of the cameras seamlessly. Milestone XProtect provides the sheriff’s department with more high definition screen images and significantly better views of the waterway than the previous system. Now our system’s design provides live video and pushes to tablets, smartphones, dispatchers, and personnel on watercraft, who are given access to the video.” Mark Nolan, Knight Security Systems The Challenge Securing and monitoring 55 miles of waterway with traffic, including vessels ranging in size from small tugboats to huge tanker ships hauling hundreds of tons of oil and other commodities. When an incident is called into port security, the port authorities must assess the situation and respond immediately. Through the Milestone interface, reported incidents are checked on video to determine if the port must close or can continue operating. Closing the port for any amount of time is an expensive procedure, so having virtual eyes on the scene is imperative to operations. The previously installed system was only viewable and navigable in a control station building. The Solution Knight Security Systems designed and installed a Milestone XProtect Enterprise IP video surveillance solution with AXIS Q1604 and Sony SNC-ER550 cameras and more than eight terabytes of storage to provide 24 hours of monitoring. With the Milestone Mobile client, the sheriff’s department and port authorities have instant access to video at a moment’s notice, from anywhere. A Verizon Wireless 4G network for reliable and redundant operation powers the entire system. The Advantages The Milestone XProtect solution consolidates every one of the 24-hour monitored cameras into one centrally managed solution, viewable by all administrators in their respective offices, in the main monitoring station and on mobile devices. With high-level national security implications, live camera views and the ability to quickly check recorded video is essential to the port’s operational standards for efficiency. Every second between an incident report and confirmation of the validity of the report is crucial to the response process. A Vital Artery For US Oil Imports As the fourth largest port in the U.S., Port Arthur in Texas’ Jefferson County is the number-one crude oil destination for foreign tankers, as well as the number-one commercial and military out-load port. Hundreds of vessels are processed through the channel each day, making their way from other domestic ports and from all over the globe into the Gulf of Mexico and up the Sabine-Neches Waterway. With oil refineries and other critical infrastructure lining the 55 miles of river bank through Jefferson County, the sheriff’s department required a sophisticated security surveillance system to monitor waterway traffic and incidents. They need to ensure the safety of those working and traveling through the port, and to keep traffic flowing for the sake of commerce that relies on a clear waterway. With Milestone Mobile client, the sheriff’s department and port authorities have instant access to video from anywhere The Problem Previously installed systems relied on T1 lines, leased communication lines and microwave communication methods. Jefferson County was relying on outside partners to host landing points and was constantly provided low definition video. The area is scattered with low-lying areas and swamps, which limited coverage for the low-capacity T1 lines which were easily corroded from damp conditions and salt corrosion. When monitoring the video during and after an incident, a command center was the only place where the sheriff, Coast Guard or port officials had access to the video. When looking to completely upgrade the county’s river surveillance, officials contracted Texas-based Knight Security for a better solution – one that would provide nearly lossless access to video at a moment’s notice, even for those stationed away from the central command center. “Our goal was to provide high-definition screen views and more efficient monitoring of the waterway,” stated Mark Nolan, Sales Engineer, Knight Security Systems, Gulf Coast Region. “The new video system was specifically designed to capitalize on the unique areas of the Port. We now have camera ‘eyes’ located on an array of tall locations in challenging environments. Coupled with Milestone XProtect, the system provides advanced coverage throughout the entire waterway. We are able to provide live video and push out to tablets and mobile devices to numerous dispatch stations, personnel on watercrafts and others to have immediate access to any incident.” Protecting the Port The only way to access Jefferson County through the waterway is via Sabine Pass, TX or through two entry points on the Intracoastal Waterway. With an advanced communications system and screening process, no vessel is unaccounted for. The cameras act as verification to confirm radio transmissions. The Vessel Traffic Service (VTS) at Port Arthur acts as the “keepers of the gate” aided by the Milestone video management solution. VTS Port Arthur trained operators scan the waterways efficiently and effectively, 24 hours a day. VTS issues advisories and works to minimize blind spots utilising cameras and radar. Activities are monitored with the aid of the Milestone XProtect interface. Whether it’s a dredge, accident, or other incident; almost every vessel, regardless of size, is within a camera’s field of vision. “If we pick up a radar blip that’s not transmitting an identification signal, it is imperative to identify that blip before it enters the port,” explained Michael Measells, Director of Vessel Traffic Service. “The cameras can do what radar can’t achieve. We can put an eye on a vessel through the Milestone XProtect software, allowing us to know what’s moving from a marine safety and security standpoint. That’s the number-one mission.” Uniquely Stationed Surveillance Points Cameras line the river and port entrance, placed in strategic locations from the roofs of buildings to the top of the Verizon Wireless 4G towers. A Jefferson County Sheriff helicopter also hosts a mounted camera ready to be called into action at any time, whether it’s monitoring an incident or making rounds. “Our cameras feed the entire system and with the added support of the 4G LTE, the chances that we’ll be blacked out are very low. Nearly all aspects of the system have a redundant counterpart,” stated Measells. “We’ve been up and running as a group for eight years and other than hurricanes we’ve never had a shut down due to the system.” Knight Security Systems can monitor the status of the sheriff’s cameras and immediately notify the client of a camera outage, which might not have been noticed by the authorities if they’ve not checked their mobile device. Downtime is completely minimised with the proactive monitoring and Milestone system alerts. “We’ve adapted to the ease of application, connectivity and versatility of the Milestone interface very quickly – it’s become so easy to use. It’s something we can just access without really putting too much extra work into it,” stated John Moore, Electronics Materials Officer, United States Coast Guard. “Milestone is always up and running and it loads extremely fast on any mobile operating system.” The system also includes a rapidly deployable camera system that can be connected to a generator and a camera on a portable frame to easily access the waterway. It can be deployed and launched live into the Milestone system via local cell towers within minutes of a reported incident. “The versatility of our Milestone setup also allows us to remotely provide access to our Sector Command Center in Houston so they can view any potential issue,” Moore continued. Incident Confirmation and Control "The versatility of our Milestone setup also allows us to remotely provide access to our Sector Command Center in Houston so they can view any potential issue" The port is a vital, active entity, responsible for millions of dollars in assets and manpower. If an incident is reported to the Sheriff’s Department or Coast Guard, which isn’t uncommon, there are established procedures to follow before any response is made. A response for any event, whether a boating accident, cargo spill or personal injury, has the potential to shut down the critical channel for an extended length of time. When an incident is reported, officials must immediately confirm the report. Once confirmed, the proper authorities are contacted and ground or water personnel deployed as needed. The sheriff’s department jurisdiction covers the entire 55 miles of critical infrastructure, so mobility is vital. “I’m not monitoring the lines 24 hours a day personally, but if I get a report of an incident, I’ll pull Milestone Mobile up on my tablet or phone to assess the situation,” stated Deputy Chief Mark Dubois, Jefferson County Sheriff. “XProtect helps us respond quickly, allowing us to pull up video from any particular time and cameras immediately, from any location, to confirm or deny an event.” “With our camera coverage, we can move from evaluation of a report to initiating a response in a matter of minutes, if not seconds,” Moore continued. “There’s time and money there. Once we confirm, all responders’ mindsets are immediately shifted into ‘response’.” The Benefits of Scalability and Usability Quickly allowing access to live and recorded video, Milestone can handle a large number of cameras should the sheriff’s department decide to upgrade or add more hardware devices to the monitoring solution. “Overall, it used to take a lot more time before the sheriff could react to an incident, which could have been a life-or-death difference over a few minutes,” continued Nolan. “Milestone provides the open platform capability, allowing the end user to stay current on the latest and greatest software, and scaling up without changing the entire system from the ground level up.” Training was quick and efficient among the three user groups -- field users on the ground and water, and users in the office reporting on analytics, recording and searching archives. Knight Security Systems created different user profiles and tailored training sessions for each group, showing them exactly the views and functions they will regularly access, rather than diving into processes that would not be relevant to their specific duty. In total, 40 personnel were trained on Milestone, from ‘power users’ to those who use the system casually or view cameras sporadically. Screen images are used for numerous activities besides security, including studying tow configurations, training, and exporting photos and data to port partners. “This is a high-traffic waterway and with a limited width, there are bound to be close calls and incidents,” said Measells. “It’s just good to have more eyes on each vessel. The cameras are high resolution enough to read a soccer player’s jersey number from a mile away in low light! We’re sending photo-quality screenshots throughout our network, which is incredibly valuable for investigations”.
Round table discussion
There will be more artificial intelligence, more machine learning, video systems with more capabilities, and all of it will add greater value to our solutions. Those are among the expectations of our Expert Panel Roundtable as they collectively look ahead to the remainder of 2019. One unexpected prediction is that AI will not prove to be a game changer – at least not yet. We asked this week’s Expert Panel Roundtable: What will be the biggest surprise for security in the second half of 2019?
People are an essential component of any physical security system. Automation hasn’t taken over completely yet! But how has innovation changed the skillsets security operators need to operate systems effectively? The two elements – technology and manpower – must operate seamlessly and hand-in-glove to ensure that modern systems live up to their full potential. We asked this week’s Expert Panel Roundtable: How does technology innovation in security systems impact the skillsets needed by security operators and officers?
The ability to treat patients in a secure environment is a base requirement of hospitals and other healthcare facilities. Whether facilities are large or small, security challenges abound, including perimeter security, access control of sensitive areas, video surveillance, and even a long list of cyber-risks. We asked this week’s Expert Panel Roundtable: What are the security challenges of hospitals and the healthcare industry?