Hotels, leisure & entertainment security applications

Booth number: 14039 Dahua Technology USA Inc. will display video surveillance solutions, access control and intercoms at ISC West. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. The first year that we exhibited at ISC West was in 2012. That was before we had a local US operation. The market started to pick up our brand and was surprised that we offer extensive product portfolios. In 2014, we registered our US office and continued to participate in ISC West. Through our presence at the show, customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints. We are local here and help our customers to grow their business and increase their satisfaction with us. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization Q: What strategies do you use to get the most out of exhibiting at ISC West? A trade show is definitely a lot of investment within a few days. Therefore, how we create the best ROI and meet the right customers are very important. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization, including products and technical expertise as well as the sales team. We use an internal and highly coordinated plan with the team to get a better result. We make sure everyone is on the same page in terms of the products/technology we are going to present and have the people with the best knowledge to present to customers who visit our booth. Therefore, a highly coordinated team strategy is required. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Every company has their ways to follow up with the leads and evaluate the ROI from the show. The way we are using is to upload all our leads to our software and track all these leads afterwards. If they are not already buying from us, our goal is to convert them to become a registered dealer. Customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints If they are already our registered dealers, we seek to grow their business by using our latest technology solutions. In general, all marketing activities in business today require a clear ROI, and it has to tie into the sales numbers. From our experience, the ISC West show provides the best ROI among other shows in the North American market. Q: What company activities (outside the show floor) does your company organize each year? We have a partner event and invite our value-added dealers and partners. We’ve been hosting this event since 2015. Q: What sets ISC West apart from other trade shows on the calendar? As I mentioned, ISC West provides the highest ROI among other shows in the North America market. This show also brings many of our customers and partners to the city as well. I guess people value this opportunity to meet and discuss the technology, the industry trends, and the business to figure out how we can grow together. Other trade shows might be smaller than ISC West and targeted at different markets or address different scopes of the industry need. Every show we attend in 2019 plays a strategic role for us to communicate with the market and find the customers we are looking for.

Booth number: 8045 Costar Technologies, Inc. is a public company that designs, develops, manufactures and distributes a full range of products for the video surveillance and machine vision markets. Costar consists of five operating companies: Arecont Vision Costar, CohuHD Costar, Costar Video Systems, Innotech, and IVS Imaging. The combined product portfolio consists of surveillance cameras, video surveillance systems, recorders, monitors, lenses, cables, accessories, and cloud-enabled services. For more about their presence at ISC West, we contacted Jeff Whitney, Vice President of Marketing for Arecont Vision Costar, a Costar Technologies, Inc. business unit. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. One of our companies, Arecont Vision, exhibited in ISC West booth 17147 in 2005, a tiny space on which the hopes of the company rested. At the time AV was focused on pioneering IP megapixel surveillance cameras, but today we are part of Costar Technologies, offering cameras, VMSs, and recorders. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry. Talking with those who were with the company at time, the enthusiasm of the booth team reached the security dealers and systems integrators who were attending, helping bring megapixel cameras to a much wider audience. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The Costar companies have a very deep portfolio of products for the security market, and we bring our latest products from each business unit to ISC West. Attendees come in part to see the latest tech, and we drive our development cycle to have exciting new products to unveil on the show floor. We also have meeting space in the booth to provide one-on-one time with our executives and sales team, while sponsoring free admission to the expo for all who want it. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Unveiling our latest products and solutions to existing customers and partners is key to a successful event, and ISC West’s large impact on the industry ensures that many will attend. Perhaps even more important is informing those attending of the strength of the Costar product portfolio, including many Made in USA products and services that others don’t deliver. Both help to drive leads for projects in which we can really benefit our partners and end user customers. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? A large show like ISC West brings many of the Costar business units together, providing an excellent opportunity to continue bonding as a team, as well as to participate in events beyond the show floor. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West brings a very large number of interested, security-focused systems integrators, dealers, consultants, and end user customers all to one place for a three-day expo. That audience and opportunity to share our message validates the investment any large show requires from Costar or others. While some industry events have struggled to find and maintain their audiences, ISC West continues to deliver quality, knowledgeable attendees from across the Americas and around the world.  The show differs from other events we do, which are typically regional in attendance or focused more on specific vertical markets.

Booth number: 12089 At this year's ISC West, VIVOTEK USA, Inc. will be showcasing their 180⁰/360⁰ product line plus other general form factors with new features and benefits, including a cybersecurity application embedded onto the cameras, crowd detection, smart motion detection, tailgating, and many more. In addition to IP cameras, VIVOTEK will display a comprehensive product line that also includes NVRs, video receivers, video servers, PoE switches, and video management software. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. We have come a long way from a little-known surveillance manufacturer with a small booth size VIVOTEK has been an exhibitor at ISC West for many years now. Looking back, we have come a long way from a little-known surveillance manufacturer with a small booth size to one of the global providers in the security industry with a recognizable and trusted brand. Now, we are well-known in the industry and are proud of our accomplishments, but we feel greater things are still in front of us. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? Each year, we want our booth to tell our stories – who we are, what we do and what we are capable of, and where we are heading. We do not want to just be another camera manufacturer who only promotes and displays products; we want to be the solution provider that customers are looking for. In addition, we have very knowledgeable sale managers who can assist visitors at our booth who are looking for surveillance, whether it’s an upgrade or a totally new solution. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Gain industry knowledge and perspective as to where surveillance security industry is heading Like any trade show, it is difficult to quantify success. We attend ISC West to promote the VIVOTEK brand, meet and discuss with customers and gain industry knowledge and perspective as to where surveillance security industry is heading. If we achieve these, then ISC West is a success for us. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? Our main focus each year at ISC West has always been the interaction with customers and potential customers on the show floor. We pride ourselves in the products and technology we offer, and there aren’t any other trade shows in North America to showcase our capabilities than ISC West. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West is the industry standard of security trade shows in North America. Since we are a security surveillance manufacturer, ISC West is the one show that all manufacturers in this industry must attend.

Booth number: 10053 Seagate develops computer drives and storage to store the world’s data from consumer to client specialized drives (i.e. surveillance optimized drives) to the enterprise. Q: What Was The First Year Your Company Exhibited At ISC West? 2014 Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? We meet customers, use digital marketing, and display eco-system partnerships in our booth. Q: How Do You Quantify Your Success At ISC West? Our success is based on relationship building with new and existing customers and lead generation. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West is definitely one of the biggest shows in US, where all the industry professionals, system integrators and dealers converge. The attendees are a highly knowledgeable base with expertise in security and surveillance – making it a great place to have conversations with customers and partners alike.  

Booth number: 26041 March Networks is a global provider of video surveillance and video-based business intelligence solutions. Their product portfolio is end-to-end, ensuring that customers can deploy comprehensive solutions designed to help them address real business challenges and improve performance. At ISC West this year, March Networks will be showcasing new hosted services, new PTZ cameras and additional offerings. Attendees will also be encouraged to discover their solutions for banking, retail, cannabis and transportation – all of which help organizations transform video into business intelligence through the integration of surveillance video, analytics, and data from business systems and IoT devices. For more about their presence at ISC West, we contacted Peter Strom, President and CEO, March Networks. And not surprisingly, the technology was a lot less sophisticated compared to what we see today Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. I believe March Networks first exhibited at ISC West in 2001. I did not join the company until 2003, however I had been working in the industry for several years already, and can recall that the exhibitions back then had a much different feel. For one thing, there weren’t the very large companies we see today dominating a lot of the landscape. And not surprisingly, the technology was a lot less sophisticated compared to what we see today. Anyone who has worked in physical security for a long time can attest to the remarkable shift we have seen over the years, first with the transition from analog to IP video and all that entails, to security analytics, to today’s truly advanced business intelligence applications, hosted solutions, and artificial intelligence, computer vision and similar content analytics. Q: What strategies do you use to get the most out of exhibiting at ISC West? Our most effective strategy by far is scheduling our business meetings in advance of ISC West. Our sales team does a very good job of planning meetings with enterprise end users and channel partners ahead of time, so we’re hitting the ground running even before the doors open on Day 1 of the event. In addition, our channel partners are also very well organized, and know which organizations they are going to bring to our booth during ISC West. This pre-planning saves us a tremendous amount of time and ensures that we make the most of the opportunity to meet face-to-face with the many decision-makers who have traveled to the show. The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year Q: How do you quantify your success at ISC West? What ROI do you receive from the show? The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year. Of course we do track the number and quality of the leads we capture as well; however, our face-to-face meetings with end user organizations and channel partners are the primary measures of our ROI. Q: What company activities (outside the show floor) does your company organize each year? The activities we organize outside of the show floor vary from year to year. We have hosted customer appreciation events and roundtable events. We will typically organize an internal sales meeting as well to take advantage of the fact that many of our salespeople and product managers are in the same location. Q: What sets ISC West apart from other trade shows on the calendar? The timing of ISC West is good for most people, as it is still early enough in the budget cycle for most customers to leverage the show to help make decisions – particularly in our banking, retail, cannabis and transit target verticals. Holding the event consistently in Las Vegas is also beneficial, as it makes it easier for people and exhibitors to plan in advance. The city itself is well equipped to handle large exhibitions, offering everything from a central conference space at the Sands to the convenience of nearby accommodations, restaurants etc. Travel is typically convenient as well. In our opinion, ISC West is the premier industry show in North America and appears to be gaining momentum each year.

Booth number: 18037 Hikvision will showcase a wide-range of its video surveillance solutions and security products such as its DarkFighterX dual-sensor with patented bi-spectral fusion technology for low light color imaging; thermal technology for critical perimeter applications, as well as preventive maintenance through temperature alarming and fire detection; specialty solutions for vertical markets including retail, education, gaming and commercial real estate with tailored products and valuable business intelligence analytics; TurboHD (HD over coax) for high resolution video using existing cabling; PanoVu and multi-sensor cameras. We will also feature Hikvision’s central management system, HikCentral, which provides a highly-scalable, reliable, and efficient centralized system management. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience? Hikvision has exhibited at ISC West since 2006. Our presence has grown considerably since then. Each year we showcase Hikvision’s latest technologies and the evolution of the brand through ad campaigns: “Heartbeat of Security” (2016), “Art of Video Surveillance” (2017), and “Achieve Extraordinary” (2018). At ISC West, Hikvision enjoys re-connecting with existing customers and developing new partnerships. Over the years, Hikvision has demonstrated growth and strength within the industry and will continue to support its partners through the dedicated workforce that makes up Hikvision North America.  Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The strategy is simple. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners. With our latest products displayed at our booth and our team of product managers, vertical-market leaders, and other technical gurus readily available in one place, it’s a great opportunity to connect with our current and future partners. Of course, we also have one-on-one client meetings in our meeting rooms throughout the show. And, we also host interactive experiences including trivia games, product demonstrations, and other technical presentations at the Thought Theater in our booth.  Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Hikvision quantifies its success with a variety of metrics including traffic throughout the booth, attendance at educational sessions we host, the number of meetings we conduct with customers, and responses from our sales team on the engagement with integrators and end users after the show. We also measure the feedback we receive from our advertising campaigns whether it’s through our signage at the show or coverage in publications.  Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners, and end users. We consider it a fun way for us to say thank you to our valued partners in a casual setting. We’re also an enthusiastic sponsor of the Mission 500 Security 5/2K. Hikvision is fielding a running team, and we’ve begun our fundraising in earnest. Corporate social responsibility is part of our DNA at Hikvision, and the Security 5/2K is a wonderful way to join with our security industry colleagues to make a difference in kids’ lives and give back. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? Hikvision attends a variety of important conferences and trade shows throughout the year, but ISC West is the big show that attracts international attendees that everyone looks forward to. We wouldn’t miss it.

It’s hard to believe that we’re in the final quarter of 2019. It’s time to wrap up goals and make new ones that will guide us into another decade. As we look forward, we can’t help but look back at some of the key trends that emerged in the last couple of years, and their continued presence in the product road maps and plans that so many security industry leaders and manufacturers are creating.  Some of these trends have enhanced the efficacy of security systems, whereas others have the potential of having adverse impacts.  Cybersecurity Cyber-attacks of all kinds have become, and will continue to be, a major threat, making this one of the most important initiatives that today’s businesses embrace. From a manufacturer’s perspective, building cybersecurity into the product from its inception is critical, with integrators beginning to demand this level of consideration from the products they sell. As a result of a rise in the convergence of IT applications alongside security investments, end users are now seeking out solutions designed with data security top-of-mind. All network connected devices such as DVRs/NVRs, servers, IP cameras, access controllers, intrusion alarms, smart sensors, are vulnerable, which is why this added step in developing cybersecurity protocols and applying them across the organization is critical.  Building cybersecurity into the product from its inception is critical More connected devices The Internet of Things (IoT) has been a major trend for the past few years in many industries, and this will continue as we integrate sensors of all kinds into the network. The collection and analysis of the data collected by these sensors is giving rise to a plethora of applications such as industrial applications, intelligent building management, event management, and much more. The physical security industry benefits by having additional intelligence for situational awareness and emergency management, as well as opportunities to provide additional value-added services and business insights. Being deployed in an increasing number of scenarios and with continued improvements in computing capabilities, video has the opportunity to become the eye of IoT. AI-enabled devices Software manufacturers are looking toward artificial intelligence to help propel advanced analytics in an effort to deliver more situational awareness to operators, and an increased ability to proactively assess threats or anomalies. While video and data analytic capabilities have been around for quite some time, some would argue they were rudimentary in comparison to software that uses AI to make existing applications such as facial recognition much more accurate, and to create new ways to detect anomalies. In addition, AI continues to be used to make sense of the large amounts of data that are being generated by intelligent sensors and by analyzing the growing amount of video. 5G connectivity It’s safe to say that 5G will revolutionize the way people stay connected to the internet. Extra speed, extra bandwidth are going to make our mobile devices faster, more powerful and hyperconnected, with the same thing happening to IoT connected devices such as cameras. This is going completely change the way we think about smart cities: More powerful IP devices connected to one another, powered by AI, will have a massive impact on the way we move, shop and live in urban areas. More powerful IP devices connected to one another, powered by AI, will have a massive impact on the way we move, shop and live in urban areas Privacy concerns  In most advanced economies around the globe, citizens are increasingly concerned with privacy of their data, and many governments have put – or are in the process of doing so – stringent data protection laws in place. The EU has lead the way in using these concerns to develop privacy regulations that govern the development of data-driven applications. This trend is starting to impact the entire globe, as we shift toward more data autonomy and privacy. Since most physical security applications involve the collection of video and data about people and assets, privacy regulations will continue to have a significant impact on the industry well into the future. Cloud and mobile capabilities Mobility is critical for physical security and is emerging through the development and use of cloud-based services, as well as the ability to access security devices through a smart phone or Web-based browser. That’s why there’s been such an influx of mobile apps created to manage cameras, receive automatic alerts for the most diverse event, and giving users the ability to grant or restrict access to a facility. All of this demonstrates the world’s demand for mobility, connectivity and ease-of-use. More video — everywhere Video is the cornerstone of security, providing both real-time and forensic coverage for emerging threats and incidents, which is why it’s one of the fastest growing segments of the marketplace. The use of video for traditional applications in new markets, as well as for use in newer applications that are not necessary security related is poised to see the most movement. In some industries such as oil and gas, there is a trend towards extending video coverage into extremely harsh and hazardous environments, so manufacturers are challenged to develop appropriately certified equipment to meet a more stringent demand. Manufacturing facilities such as food processing plants are also increasing their use of video for training and compliance purposes to prevent incidents such as food recalls that can be extremely costly for the business. It’s an exciting time to be a part of the security market, as we’re really just beginning to see that, when it comes to technology advancements, the sky is the limit. I would argue at the core of these innovations is the video data being collected, and as we work to build technologies that can harness the power of these applications, we will continue to be at the forefront of this movement toward greater intelligence and business insights. 

Insider threat programs started with counter-espionage cases in the government. Today, insider threat programs have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a program, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organization Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organization. They can cause brand and financial damage, along with physical and mental damage. Insider threat program Once you determine you need an insider threat program, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a program Next, get a top to bottom risk assessment to learn your organization’s risks. A risk assessment will help you prioritize your risks and provide recommendations about what you need to include in your program. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat program will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a program and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of program needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the program. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the program, build the culture and promote awareness. Teach employees about the behaviors you are looking for and how to report them. Behavioral analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organization need to detect insider threats? Organizations need software solutions that monitor, aggregate and analyze data to identify potential threats. Behavioral analysis software looks at patterns of behavior and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behavior of people and notifies security staff when behavior changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviors and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behavior, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behavior. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organization has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat program. Big companies should invest in trained counterintelligence investigators to operate the program. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behavior Using the right technology along with thorough processes will result in a successful program You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behavior and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat program. IT is the most privileged department in an organization. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat program takes time and patience. Using the right technology along with thorough processes will result in a successful program. It’s okay to start small and build.

Growing up, I was surrounded by the military way of life as my father was a Captain in the Marine Corps during the Vietnam War and my grandfather and uncles all served in the military. Even from a young age, I knew I was going to serve our country. My 22-year career in the military includes serving in the United States Air Force, the California Air National Guard and as a reservist assigned to an active-duty Air Force unit. Training and development operations Over the course of my military career, I held a variety of assignments from starting out as a Gate Guard to becoming a Flight Chief and Non-Commissioned Officer in Charge (NCOIC) of a Security Forces section. I retired from the military as a Master Sergeant. After my deployment to Afghanistan, I joined Allied Universal as a security director. My 17-year career at Allied Universal encompasses roles including Service Manager and General Manager at the West Los Angeles Branch and leading the Training and Development operations and Fire Life Safety Division. In 2008, I was tasked to develop and implement the company’s Healthcare Division. Attaining meaningful employment opportunities Below are just a few reasons why the physical security sector is a natural fit for military veterans: Self-Discipline and Organization Coveted in Security Sector - I believe that the skills learned in the military, such as self-discipline and organization, have provided the necessary tools to be successful. I truly enjoy working with other veterans at my company as we all know that we can count on each other to get the job done right. This bond and sense of commitment to each other is always there. Multi-faceted Career Paths Available - The security sector also offers veterans the ability to attain meaningful employment opportunities with multi-faceted career paths. A veteran’s background and experience are highly valued in this sector and there are many positions to match our skill sets and expertise. The responsibility we have for those in our charge is really not any different than what we have learned in the military. Team Players - Teamwork is a lesson all military veterans learn. In the military, you live and work together, and are taught to support your team members and efficiently collaborate with the people around you. This is an invaluable skill in the security sector whether you are seeking an entry level or management position. No Military to Civilian Decoder Needed - Veterans need a ‘military to civilian decoder’ system to help explain the significance of their military skills and how they translate to the general employment landscape. The physical security sector, however, understands the language of the military and don’t generally require that military responsibilities be coded into language that non-military can understand. Securing mid-Level appointments The physical security sector features a wide variety of jobs from entry level, middle management to senior positions. A retired veteran with a pension may look to the security sector for part-time or full-time entry level work. Other former military, who are not eligible for retirement benefits, may secure mid-level appointments with the goal of climbing the ladder to the highest rungs. The flexibility and opportunity are unparalleled in the security sector. Veterans generally enter the workforce with identifiable skills that can be transferred to the physical security world and are often skilled in technical trends pertinent to business and industry. And what they don't know, they are eager to learn - making them receptive and ready hires in physical security environments that value ongoing learning and training.

Technology is expanding passenger screening functions and other capabilities at airport security checkpoints. For example, Smiths Detection is exploring the concept of a security checkpoint that integrates biometric identity management with screening solutions, says Richard Thompson, Global Market Director Aviation, Smiths Detection. Biometrics is the “unique identifier’” for passengers, and through integration of biometrics directly into the checkpoint, passengers can be matched with their luggage trays to enable real-time risk-based screening (RBS). The system is now able to trigger differentiated workflows for each passenger and their bags. Risk-based screening Risk-based screening optimizes security operator resources through enhanced screening of passengers who represent a higher risk, while passengers deemed to be low risk enjoy a more seamless journey.Passengers deemed to be low risk enjoy a more seamless journey Easily integrated with existing infrastructure, biometric checkpoints deliver operational efficiencies and a competitive advantage to airports through accelerating the screening process, thus enabling a more seamless free flow of passengers. Passenger and tray identification Through passenger and tray identification, new data insights can also be gathered to inform decision-making. Advanced data analysis based on flights, airlines or destinations could be utilized by airlines and security authorities. For example, airlines could monitor passenger flow through security for specific flights or track the number of trays per flight to predict overhead compartment capacity. Checkpoint data could also be combined with hold luggage screening results or shared with transit and arrival airports to better inform security assessments. Advanced data analysis based on flights, airlines or destinations could be utilized by airlines and security authorities Advanced screening of carry-on baggage Smiths Detection’s HI-SCAN 6040 CTiX offers advanced screening of carry-on baggage using Computed Tomography (CT), an advanced X-ray technology originally intended for medical applications, which allows for detailed, layered 3D images to be rotated and dissected. Electronic devices and liquids do not need to be removed from baggageThis enables detailed detection, meaning electronic devices and liquids do not need to be removed from baggage, thus expediting screening and further improving the passenger journey. Smith Detection’s iLane.evo is an automatic tray return system. By delivering a steady flow of trays, it plays a critical role in streamlining the screening process and delivering increased throughput; optimized operational costs; and an improved passenger experience. AI for Object Recognition In other trends, the use of artificial intelligence (AI) in aviation security is on the rise due to the exponential growth in computing power. It has the potential to significantly boost the performance of screening equipment – allowing for the deployment of new object recognition functions at the checkpoint, which could pave the way for a more automated, alarm-resolution-only passenger screening. Smiths Detection has developed a family of smart algorithms, called iCMORE, which use machine learning to reliably detect prohibited or dangerous goods in baggage, including weapons, to reduce the burden on image analysts and improve screening outcomes.

As security embraces IT-centric solutions, it can provide business value over and above security. Now in charge of managing a variety of data – e.g., from video platforms – a company’s security function has access to a range of new metrics. While security may use video to analyze a security event, machine learning can analyze the same data for other business capabilities, such as quality control or when a policy has been breached. “It’s the same camera, but with dual purpose,” says Matt Kushner, Global President of Stanley Security Products and Solutions. Stanley Security, one of the largest integrators with a global footprint, has positioned itself at the center of the industry’s transformation by information technology (IT) and the Internet of Things. “Security will become an expanded business partner with corporations,” Kushner comments. In response to the trend, Stanley is hiring more IT-oriented technicians and salespeople within the IT community and who can “speak at the C-level,” Kushner comments. Sonitrol is the most recognised brand by law enforcement for verified response Data centers, higher education and logistics Stanley manages very large, multi-national clients. As a consequence, the Stanley security organization has some of the best and brightest minds for enterprise-class security. To maintain that level of talent, Stanley is committed to education. “We bring them into the family and focus on education, such as IT and IoT training. That’s critical in a world where unemployment is less than 3%. Finding good people, growing good people, and retaining good people – we do that exceptionally well at Stanley,” says Kushner. Stanley’s strong vertical markets including data centers, higher education, and logistics. They are also strong in multi-location installations (such as banking.) Stanley has a big footprint throughout North America and Europe.  PACOM access control and 3xLOGIC cloud-based solutions In addition to Stanley’s core integrator business, the company also manages several manufacturing brands such as PACOM access control and 3xLOGIC cloud-based solutions. Mergers and acquisitions have been commonplace in the integrator spaceBeyond its company-owned integrator locations under the Stanley brand, the company also owns Sonitrol, the strongest brand in the market for verified response with 65 franchises in North America. Sonitrol is the most recognized brand by law enforcement for verified response. Mergers and acquisitions have been commonplace in the integrator space, and Kushner says that Stanley is “open and actively looking for properties that fit our commercial growth strategy.” He notes that Stanley focuses on the commercial side of the market, where there are good margins and continuing growth. They pay less attention to the residential side which is “being heavily disrupted.” Strong partnerships with manufacturers Stanley has strong partnerships with several manufacturer partners, through which they bring new breakout technologies to market from emerging companies. An example is Evolv Technology, a manufacturer of gun and bomb detection technology. “We see them as a leading provider of the technology, and they are, in my mind, a very disruptive provider,” says Kushner. Stanley is also collaborating with a company – to be announced – that provides a unique gunshot detection technology, he says. Stanley is also cooperating with dormakaba to implement Switch Tech, a Bluetooth wireless core that can replace any standard mechanical lock core. Existing locks can be transformed into electromechanical locks in minutes. Stanley is also developing a tight integration with Lenel’s mobile credentialing system. Stanley is also cooperating with dormakaba to implement Switch Tech GSX 2019 and ISC West 2020 At the recent GSX 2019 show in Chicago, Kushner says Stanley heard a lot about cybersecurity, especially customers wanting to make sure they are investing in cyber-hygiene and who are looking to expand into providing cyber protection. “In concert with cyber-hygiene, they are looking for health monitoring or assurance that network devices are operating properly,” he says. “They want to ensure their security platforms are cyber-secure and up to date with the latest software versions.” Stanley is also a big proponent of cloud offerings, and Kushner hints at a big announcement at the upcoming ISC West show in Las Vegas of additional cloud offerings and/or partnerships. “There will be a variety of new solutions to be introduced, including hosted solutions and applications that benefit both security and that add new value to businesses overall.”

There is a growing trend towards more outsourcing of the monitoring function among security companies. Technology developments are accelerating and increasing the need for monitoring companies to invest. The barriers to entry are higher than ever. These are some of the trends covered in a discussion at Securing New Ground 2019 titled ‘Monitoring: New Models and New Monetization Strategies’. A panel of monitoring company executives addressed topics centered on how the industry is changing and evolving. New entrants in the monitoring space New entrants in the monitoring space face barriers to entry, in particular the need for more investment"“New entrants in the monitoring space face barriers to entry, in particular the need for more investment in infrastructure and expertize,” said Spencer Moore, Vice President of Sales and Marketing, Rapid Response Monitoring. ”Because of the expense of new technologies, more full-service monitoring companies are outsourcing the monitoring function to existing wholesale monitoring companies.” “The cost of entry has gone up, and companies are trying to preserve capital,” agreed Jim McMullen, President/COO at COPS Monitoring. “Larger companies are realizing wholesale monitoring does a better job from a customer service viewpoint. We are more focused on monitoring and the quality of service. It takes a lot of money to keep up with the cyber world,” added McMullen. Wholesale monitoring companies Wholesale monitoring companies are finding that they need petabytes of storage space, among other expensive requirements. “The trend is toward technology evolving quicker, and that often requires investment and training in a monitoring center,” said Daniel Oppenheim, CEO of Affiliated Monitoring. “Because trying out new technology is so important, wholesale monitoring centers often find that they serve as a ‘laboratory’ to experiment with newer technologies. Limited trials often expand later to broader outsourcing of a company’s monitoring services”, said Oppenheim. Automated Secure Alarm Protocol “What people miss out on is that monitoring is quite complex, and there are specialized services and skillsets, and barriers to entry from a regulatory perspective,” said Moore. Adding value to the monitoring function is The Monitoring Association’s ASAP-to-PSAP service Adding value to the monitoring function is The Monitoring Association’s ASAP-to-PSAP service. The national service saves time, improves accuracy and increases efficiency in communications between monitoring centers and public safety answering points (PSAPs). The service uses the Automated Secure Alarm Protocol (ASAP). Public Safety Answering Points Up to 60 PSAPS have joined the program, although the low number is misleading, given that a single PSAP could represent the ‘City of Houston’. (There are an estimated 6,000 total PSAPs nationwide). It has taken six to eight years to develop the program from its genesis to where it is today, when more participation is finally creating a critical mass. Technology is fundamentally changing monitoring companies. “We used to be a services company powered by a little bit of technology, but we’re now moving toward a technology services company,” said Moore. Critical ‘filtering service’ Monitoring provides a critical ‘filtering service’ between public requests for emergency service and those tasked with providing the services. In effect, monitoring centers work with manufacturers to make them more resilient to false alarms. Monitoring companies also provide a human touch in a time of need, and emotional empathy. Today, emergency information is being transmitted to PSAPs electronically, which saves time and money. The current low-taxation environment means there are fewer resources for municipal governments, so cost savings make a difference. Monitoring, a specialized skillset Increasingly, monitoring is becoming a business that requires a more specialized skillset Increasingly, monitoring is becoming a business that requires a more specialized skillset. Regulation, and the need for increasing investment, is driving consolidation. “With a decreasing number of monitoring companies, there are fewer customers for software developers and other tools. Less outside innovation makes it more likely monitoring centers will have to ‘go it alone’ and develop software and other tools internally,” said Oppenheim. Importance of monitoring systems “In effect, consolidation will serve to limit technology choices, and to increase the need to in-source a lot of expertize”, agrees Moore. Tying monitoring systems into other software systems is another continuing challenge. “People want our system tied into their system,” said McMullen. “I have two people who focus full time to tie our systems into other systems. There will be more computers talking to computers.”

With a history dating back to the 1850s, the Sioux City Public Museum has evolved from its original focus on natural science to a broader emphasis on preserving the area’s heritage, offering a variety of educational programmes, events, and historical exhibitions valued at more than $2 million. Having outgrown its former location in a prominent Victorian-era mansion, the museum moved to a new downtown site in April 2011—a modern, open-concept building that has become known as one of the premier cultural destinations in Siouxland and beyond. With more than 5,000 visitors each month, the Sioux City Public Museum has made public safety and asset protection top priorities. Chosen for its advanced management features, ease-of-use, and exceptional image clarity, the Avigilon high-definition security system has played a key role in helping the museum meet its security goals.The Avigilon high-definition security system is used to deter criminal behavior and to safeguard valuable artefacts Crime Mitigation Located in the heart of downtown, the Sioux City Public Museum is a 55,000 square foot facility with an outdoor plaza, loading dock at the rear, and skyway connected to public parking. “Because of the size of the building, as well as its location in an area known for attracting a transient crowd, we wanted an advanced, high-definition security system to monitor people coming and going from our facility around the clock,” explained Steven Hansen, museum director at the Sioux City Public Museum. “We use the Avigilon high-definition security system to deter criminal behavior and to safeguard our valuable artefacts.” Based on research and a strong recommendation from the City of Sioux City facilities manager, Hansen chose to work with Electric Innovations, a local provider of security system design, installation, and service who installed the Avigilon high-definition security system to monitor the entrances, permanent exhibition area, temporary exhibition area, and loading dock. “We needed an advanced, high-definition security system that would provide broad coverage, overcome architectural challenges in our open-concept building, and remain unobtrusive,” explained Hansen. “Providing excellent local support, Electric Innovations has installed the best quality security solution possible to deliver optimal system performance.”Each user can select relevant camera views from their own desktop Live Monitoring And Broad Coverage Administrators and exhibition staff at the Sioux City Public Museum manage the Avigilon high-definition security system using the Avigilon Control Center network video management software (NVMS) monitoring the system live throughout the day from their desktop computers. A permanent monitor has been set up in the main reception area to monitor visitors as they enter and exit the permanent exhibit space. The museum installed 15 Avigilon 1 MP and 2 MP cameras in the main exhibit areas as well as in hallways, key entry points, and at the loading dock, and store 29 days of continuous security footage on an Avigilon network video recorder (NVR). Without a permanent security staff, the museum’s administrators are responsible for the facility’s security in addition to all other operational responsibilities, so ease-of-use was a key requirement for the new system. “The Avigilon high-definition security system is very simple to use, providing each of us with a variety of camera views right from our desktop, making it much easier and less time-consuming to monitor throughout the day,” said Deanna Mayo, administrative assistant at the Sioux City Public Museum. “Because each user can select relevant camera views from their own desktop, we can ensure broader coverage of the museum at all times.”Avigilon’s image quality makes it much easier to identify events with greater accuracy Effective security “While our needs are pretty basic, we can quickly and easily identify people and events because of Avigilon’s simple and intuitive user interface,” confirmed Mayo. Avigilon Control Center provides full control over security video playback, making it easy for users to quickly retrieve evidence and speed up response times. “Avigilon Control Center software is 1,000 percent more effective than our previous analog-based system,” added Hansen. Hansen and Mayo have also been very impressed with Avigilon’s image quality, which makes it much easier to identify events with greater accuracy than before. “I recently spoke with the captain of the police force who is very pleased that we have invested in the Avigilon high-definition security system,” noted Hansen. “We are located in an area that has caused concern for the police, and we have noticed a marked reduction in trespassing since deploying the Avigilon high-definition security system.”Sioux City Public Museum will be able to reduce its insurance costs and protect itself against the threat of false liability claims Safe Educational Experience The Avigilon high-definition security system has played a critical role in helping the museum ensure public safety and protect its assets worth more than $2 million. “I am confident that the Avigilon high-definition security system will deliver a lower total cost of ownership than other solutions because it offers greater image quality and reliability, requires less maintenance, and will free up our time for other important tasks,” explained Hansen. By installing such an advanced security system, Sioux City Public Museum will also be able to reduce its insurance costs and can more effectively protect itself against the threat of false liability claims. “Most traveling exhibits stipulate strict security guidelines before they can be displayed in a new location,” commented Mayo. “With the Avigilon system in place, we are in a much better position to host new exhibits and share the latest collections to attract new audiences,” said Mayo. With the knowledge that activity is being accurately captured around the clock by the Avigilon high-definition security system, Sioux City Public Museum administrators and patrons alike can enjoy a greater sense of security as they experience the region’s past at this leading cultural institution. “Avigilon has delivered the quality, reliability, and ease-of-use we need to help us deliver a safe, enjoyable, and educational experience,” concluded Hansen. “We have invested in the best quality and most reliable products in the industry.”

The Monterey Bay Aquarium has a rich history of innovation. Since its founding in 1984, the facility has become one of the world’s leading public aquariums and ocean conservation organizations.   Monterey Bay Aquarium has produced significant insights into the life history of sharks, sea otters, and bluefin tuna. The aquarium also was the first to exhibit a living kelp forest, and in 2004 it was the first to successfully exhibit and return to the wild a young great white shark. It is therefore no surprise that the Monterey Bay Aquarium desired the most innovative and state-of-the-art cameras as a key component for its security system, and Arecont Vision was able to deliver what they required. Until recently, the Monterey Bay Aquarium relied upon up to 60 analog cameras for its video security needs Constant Surveillance And Monitoring The aquarium has a huge campus, with multiple separate properties and an average annual visitation of two million people. Until recently, the Monterey Bay Aquarium relied upon up to 60 analog cameras for its video security needs. With such a large area to cover and with so many people to monitor, this type of system proved increasingly unreliable and insufficient to its growing security needs. The aquarium’s security staff also found it a major inconvenience that accessories and other parts for the system were exclusive to the original provider, limiting the security team’s options both technically and financially. The footage from the analog cameras was monitored on monochrome screens and useful viewing of surveillance video was quite difficult at times. The quality of the images was low, and the inflexible nature of the cameras resulted in a number of blind spots throughout the aquarium’s large campus. Difficult Lighting Conditons The aquarium also has some very challenging lighting situations, requiring more specialized, versatile cameras in order to properly capture images.  “We have some very difficult light levels here. The reflections of the water tanks can make certain areas lighter on camera than they are in person, or vice-versa,” stated Thomas Uretsky, Director of Security and Emergency Management for the facility. The security team reached the point where they knew they needed to upgrade. “The system needed more flexibility, multiple views on one camera, the works,” Mr. Uretsky said. “Blind spots needed to be eliminated, and we wanted as close to a 360-degree view as possible.” After thorough research, San Jose, California-based security integrator NSI Systems recommended Arecont Vision for the camera solution.   The aquarium has a huge campus, with an average annual visitation of two million people Arecont Vision Surveillance Expertise Mr. Uretsky and the team at Monterey Bay Aquarium collaborated with Arecont Vision regarding what they were looking for, where coverage was needed, and how to best fit in into their budget. Monterey Bay Aquarium chose ExacqVision as their video management system, another solid partner to help upgrade their prior surveillance system. A range of different Arecont Vision cameras were ultimately deployed to serve the aquarium’s varying needs. Arecont Vision MicroDome cameras were ideal for the ticketing area and customer lines. The series includes Wide Dynamic Range (WDR) models, which can achieve clear images across extreme lighting conditions, such as those found in some of the indoor spaces at the aquarium. MicroDome cameras have an extremely low profile and only a 4” diameter, making them ideal for discreet security surveillance. When asked for his thoughts about the MicroDome camera, Mr. Uretsky responded, “They are small and nearly invisible to anyone who doesn’t know what they’re looking for. The fact that they have such a small footprint makes them ideal for us in the ticketing and front entrance areas.” The Monterey Bay Aquarium now has the unique and flexible camera solution it required, utilising 360-degree video Another favorite at Monterey Bay Aquarium were Arecont Vision SurroundVideo Omni G1 and G2 adjustable-view cameras. The SurroundVideo Omni series utilises a patented 360º track where each of its four-megapixel sensors can be moved to cover virtually any angle. Remote motorised focus simplified installation with the Omni G2. Combined with the ability to interchange lenses, the Monterey Bay Aquarium now has the unique and flexible camera solution it required. The customizable features of the camera also simplify future changes that may occur at the aquarium, saving time and money if construction or remodeling were to occur. “The SurroundVideo Omni cameras are some of our favourites because we are getting four cameras in one. They have the most flexibility,” said Kevin Wright, Monterey Bay Aquarium’s security manager. “Our blind spots are much more limited, and we don’t need to use nearly as many cameras as we previously had in those areas.” Although each camera offers four separate views, only a single PoE (Power over Ethernet) cable and a single software license is required for integration with the Exacq software, further reducing costs. Megapixel Camera Performance The system has performed incredibly well to date. Not only was it installed on time, but it was completed within budget. The Monterey Bay Aquarium monitors the system locally, 24-hours per day. The images are viewed on a dynamic video wall in the new Security Operations Centre. While most footage is viewed on-site, some cameras have been enabled with the Exacq software for remote monitoring at satellite offices. For example, holding areas for rescued sea otters can be viewed remotely by a research team.   Some cameras have been enabled with the Exacq software for remote monitoring off-site Arecont Vision cameras have helped the aquarium’s security department in a variety of ways, one of which is increasingly common: addressing bicycle theft. Individuals will sometimes access a public recreational trail that runs along the aquarium’s main campus to steal unattended bikes parked by visitors or staff. Unlike the previous analog surveillance system, Arecont Vision’s megapixel cameras are able to provide the security department with good views and high-resolution images when reporting such incidents to the police department. The project at Monterey Bay Aquarium fulfilled a vast array of surveillance requirements — indoor and outdoor scenes, large and small spaces, low- to high-lighting conditions — and Arecont Vision cameras addressed each of the challenges. The deployment of the new cameras made an impression on Mr. Uretsky and his team. Making Potential Security Solutions Reality One installation inspired ideas for another, and Arecont Vision helped make these potential security solutions a reality as well. The continual partnership between the aquarium, the system integrator, and Arecont Vision has resulted in an ongoing collaboration between the three entities. “The reason we went with Arecont Vision was because it has a niche where a lot of manufacturers don’t, with its multi-view cameras,” Mr. Uretsky stated. Arecont Vision pioneered the first multi-sensor megapixel panoramic cameras in the surveillance industry in 2006, and has continued to enhance their capabilities, introducing adjustable-view Omni cameras in 2014. “These cameras have been fundamental as we systematically replace our old cameras with newer, megapixel versions. We are always improving and always adding cameras, so each time we’ve installed them we’ve been pleased.”

Avigilon Corporation, provider of security solutions, announced it was selected to enhance security at Vodafone Park stadium, in Istanbul, Turkey, of Beşiktaş JK. Enhancing Spectator And Player Safety Vodafone Park opened in April 2016 and is the venue for national Süper Lig and UEFA Champions League games. It features over 43,000 stadium seats, 144 executive suites, and more than 4,000 sq. meters (43,055 sq. ft.) of restaurants, shops and parking. To enhance spectator and player safety Beşiktaş JK, in partnership with security systems integrator Sensormatic Güvenlik Hizmetleri, deployed a complete Avigilon surveillance solution that incorporated more than 500 Avigilon cameras, including the award-winning Avigilon 7K (30 MP) HD Pro camera line, Avigilon Dome, Bullet, and PTZ cameras, as well as Avigilon network video recorders and Avigilon Control Center (ACC) video management software.  Avigilon’s complete solution has enabled Beşiktaş JK operators to monitor and track activities during matches more efficiently The use of the Avigilon 7K (30 MP) HD Pro cameras allows Beşiktaş JK to cover wide areas of the stadium while simultaneously delivering exceptional image detail to zoom in and quickly identify and respond to potential security events. Combined with the advanced search functions of ACC, Avigilon’s complete solution has enabled Beşiktaş JK operators to monitor and track activities during matches more efficiently. This has helped to decrease illegal entry at Vodafone Park, helping to create a safer, more enjoyable customer experience. Smooth Installation “Avigilon’s solutions have helped us create a safe and inviting environment for our fans, which has ultimately allowed us to sell more tickets,” said Serhan Abaç, Stadium Marketing and Event Director at Beşiktaş JK. “The installation of Avigilon’s solutions was smooth and the system has been providing such positive results that other clubs now want to reach this level of security and technology in their stadiums.” Avigilon’s high-resolution cameras, artificial intelligence driven video analytics technology, and video management software solutions are designed to meet the diverse needs of stadiums around the globe.

World-class service, sublime surroundings, and luxury within reach are all things you will find at Davenport Hotels in downtown Spokane, Washington. The four-hotel collection runs the gamut from classic to contemporary, full-size to boutique, and historic to modern. Guests can enjoy luxurious spa, wedding, and business facilities, as well as some of the best dining in the city. Davenport History Opened in June 2015, the new 716 room Davenport Grand Hotel offers a unique alternative for travellers who seek a reprieve from the traditional, uninspiring hotel environment. The Davenport Grand provides a lifestyle hotel experience in a highly social atmosphere rich in cutting-edge design, energy, and comfort.The management team knew from the start that an analog surveillance system would not be sufficient Crafted to appeal to both business and leisure travellers, the Davenport Grand combines the dynamic qualities of urban living with best-in-industry services and amenities in a unique setting. The new Davenport Grand embraces the glorious past of the Davenport Hotel with a bold, modern spirit and joins the historic Davenport Hotel, Davenport Tower, and Davenport Lusso family. Move From Analog To IP Davenport Hotels had relied on an analog video surveillance system for the existing hotel facilities and structures. For the new Davenport Grand Hotel, hotel management wanted to ensure the safety and security of its guests, employees, and visitors while helping to prevent theft and other loss. It was also important to be able to capture images of the vehicles that come and go from the public garage used by hotel guests. This would enable the hotel to better deal with potential vehicle damage claims, which is a common issue in the hospitality industry. Each of the Davenport Grand’s planned camera applications would require highly detailed video, and the management team knew from the start that an analog surveillance system would not be sufficient. “We have other hotels that have analog cameras installed, so getting a more current system with clarity was a priority. We decided we're not going to invest in an older system,” said Kevin Miller, Corporate Director of Security for the Davenport Collection of Properties. Instead, an IP megapixel surveillance camera solution would be required. Leveraging Megapixel Technology Hotel management had a system design in mind, which Kevin Jetton, A-TEC’s President, was able to refine based on what he saw after touring the facility Working with Spokane-based security firm A-TEC, the hotel narrowed its potential choices down to three camera vendors, each of which submitted a bid for the video surveillance system project. After evaluating all of the products included in the bids, the hotel chose IP megapixel cameras from Arecont Vision, primarily based on image quality. Exacq was chosen as the video management software. “If we’re going to build a new surveillance system, we need to make sure that if we have an incident, we can actually see who was involved,” said Miller. “We wanted an innately high-quality, flexible solution, and we got it with Arecont Vision.” A-TEC Software Solution Hotel management had a system design in mind, which Kevin Jetton, A-TEC’s President, was able to refine based on what he saw after touring the facility. According to Jetton, the changes were largely based on the ability to cut the hotel’s costs without sacrificing camera coverage. “We pride ourselves on determining what the areas of concern are, how we are going to address them, and what cameras will do the best job,” Jetton said. “We realised we could incorporate SurroundVideo Omni and other Arecont Vision megapixel cameras to lower the camera count and increase overall views.” Before moving forward with the modified design, A-TEC set up a software solution in conjunction with demo cameras provided by Arecont Vision. These were used for test shots to provide to hotel management the types of views they would be able to get with the cameras Jetton recommended. “Once we were able to get it all set up and show them what they were going to get with the reduced camera counts and increased camera views, they were definitely on board,” Jetton said. “I knew what solution needed to be proposed. My partnership with Arecont Vision is unprecedented, and I knew that presenting the Davenport with this solution was going to be a success because we were all working together.” Arecont Vision SurroundVideo Ombi user-configurable omni-directional multi-sensor megapixel cameras were used in the installation, such as in the Grand Bar. Arecont Vision Camera Families The overall installation included nearly 70 Arecont Vision cameras, all of which were deployed to suit the individual areas in which they were to be used. The installed cameras are from several Arecont Vision families. SurroundVideo® Omni user-configurable omni-directional multi-sensor megapixel cameras  SurroundVideo® 180° panoramic multi-sensor megapixel cameras MicroDome® ultra-low profile megapixel dome cameras MegaBall® megapixel dome camerasA-TEC remained in close contact with Kevin Miller and hotel management to ensure that they knew the details of the project’s progress and to demonstrate the evolving system as cameras were deployed MegaDome® 2 megapixel dome cameras with remote focus/zoom Throughout the installation, A-TEC remained in close contact with Kevin Miller and hotel management to ensure that they knew the details of the project’s progress and to demonstrate the evolving system as cameras were deployed. Stuart Wells of A-TEC led the onsite installation and integration of the system, working with the Davenport team. “A-TEC did test shots for us before the hotel was even finished so we could see the exact depth, range, and view that we were going to get with each camera,” Miller said. Megapixel Solution Benefits Davenport Hotels had a number of safety and security goals for its new surveillance system in the Davenport Grand. Hotel management wanted to ensure that the cameras wouldn’t be the first thing guests noticed. With their high quality and their sleek, unobtrusive design, the Arecont Vision cameras have met those needs. “We certainly didn't want to give people the feeling that they're being watched throughout the hotel,” Miller said. “We really like how the low profile of the cameras and the multi-sensor capabilities enabled us to use just one camera opposed to four separate ones.” Shortly after the installation was completed, Jetton conducted a test to see just how unobtrusive the surveillance system was. Proactive And Preventative Approach To Security The Arecont Vision cameras have allowed the Davenport Grand to take a more proactive and preventative approach to security“I took two visitors with me to do a walk-through of the hotel when the installation was first completed and I challenged them to find the cameras. On many different occasions they didn’t even notice that they were in the camera views,” he said. “People are there to relax and enjoy their time away; they don’t want to feel like they are being watched by cameras.” The Arecont Vision cameras have allowed the Davenport Grand to take a more proactive and preventative approach to security, something that would have been missing from an analog surveillance system. “We can see activity and hopefully stop and report behavior to prevent things from happening,” Miller said. In terms of return on investment, the ability to avoid claims for which the hotel is not responsible has been a major benefit of the new system in the Davenport Grand. This has been particularly the case with the vehicle valet service. “With the valet service, customers will come in and claim that marks on their vehicle weren’t there when they arrived, and quite honestly, they may believe that’s true. With the Arecont Vision cameras, we’re able to look at the video and say with confidence whether the mark was there when he or she arrived at the hotel,” Miller said. Preventing Theft The cameras have also helped with a number of instances of items disappearing from the exterior of the hotel. In one example, the Davenport Grand was able to provide the local police department with video which led to the items being returned and the thieves apprehended. In addition to the Davenport Grand’s potential cost reduction from a lower camera count, savings were realised in other areas as a result of the new surveillance system which is monitored on the premises. “What’s really nice is we can actually view the cameras from several different locations in real-time or in playback,” Miller said. “These cameras help reduce our on-floor manpower and increase our effectiveness because there can be one person on the floor and another person who is watching the cameras, who can cover 10 times more area than one person can on foot.”

Somerset Mall in South Africa’s Western Cape Province has become the first shopping mall to make the transition to IP CCTV surveillance. Working with local systems-integrator, SSC Infrasek, Somerset Mall has installed 130 Hikvision network cameras to protect the safety of visitors and stores alike throughout the complex, the third-largest shopping center in the province. The scenic splendor of South Africa’s Western Cape Province has long attracted visitors. Millions of tourists flock to visit Table Mountain, the Cape of Good Hope, Robben Island – where the late Nelson Mandela was incarcerated – and enjoy the Cape Winelands and the beautiful coastline. But, as the fourth largest of South Africa’s nine provinces with a population of almost 6 million, visitors with business in mind are also plentiful in the capital, Cape Town. The town of Somerset West on the outskirts of Cape Town is ideally situated for commuters and visitors. Lying in the Helderberg basin with a view across the bay to Simon’s Town and Cape Point, and overlooked by the Hottentots-Holland mountain range, approximately 55,000 people call it home and welcome tourists to the beachfront and numerous golf courses. Both can also take advantage of Western Cape’s third largest shopping center – Somerset Mall. Bigger Challenges First opened in 1993, Somerset Mall is on the N2 Freeway that connects Cape Town to Port Elizabeth and Durban. It’s an ideal position to attract visitors and since its first opening the mall has seen numbers continue to climb. Two separate expansion phases have taken place and Somerset Mall now houses 204 stores extending over more than 1.3 km, all with single level access. Parking is also similarly extensive, with a total of 4,500 parking bays of which approximately 700 are undercover. Alongside the stores, the most recent expansion of Somerset Mall has also seen it expand to encompass an Adventure Arena. This is dominated by a spectacular double climbing wall with views of the Helderberg mountains, but the Adventure Arena also includes a 10-pin bowling alley, a games arcade and an 8-screen movie complex. As a result, the successful complex now attracts an average of 200,000 visitors per week. However, the CCTV security system had not kept pace with the growing numbers of visitors and shoppers and the Mall’s management realized that enhancing the level of security was vital. They turned to systems-integrator SSC Infrasek for a solution. New IP System The wide range of cameras and options available to us meant that we could select the right camera for the job without compromising the design objective" According to Mario Groenewald, technical manager at SSC Infrasek, “When we looked at the entirety of the security challenges facing the Mall, we quickly realised that simply supplementing the existing analog system was not going to work. The expansion of the shopping precinct to 1.3 km of storefronts together with the new Arena and extensive car parks had stretched the old system almost to its limits. Increasing levels of surveillance in the pedestrian areas and in the extensive car parks was a priority and we were also conscious that the mall is very innovative and successful in attracting visitors to its unique blend of attractions. Therefore, further expansion of the site is quite likely and any proposed CCTV system would have to be capable of coping with this expansion. “Having been tasked with implementing a comprehensive CCTV system to maintain security throughout the whole complex, we decided that the only realistic solution was to replace the whole of the existing analog system with a fully IP CCTV system, based upon 130 Hikvision network cameras supplied through their local distributor, Sensor Limited.” According to Mario, the choice of Hikvision technology was based on a number of factors. “The wide range of cameras and options available to us meant that we could select the right camera for the job without compromising the design objectives. We had also used Hikvision products in other projects and found them to be robust and reliable, delivering very high-quality images while remaining cost-effective. Finally, Hikvision has successfully delivered many similar projects around the world and offered us great support all the way from system design through to implementation.” Maximum Protection Inside For the inside of the mall, SSC Infrasek chose DS-2CD7153-E the network mini dome camera, which offers many features that make it ideal for the surveillance of an area like Somerset Mall where image quality and a robust build quality are key priorities. Inside the vandal proof IP66 rated housing, the camera is based around a large 1/3” progressive scan CMOS image sensor, offering 2 megapixel HD resolution (1600 x 1200 pixels), dual real-time video streams of up to 720p, and offers a choice of H.264, MPEG4 and MJPEG video compression. The DS-2CD7153-E model is fitted with a bright 4 mm F1.8 lens, although 2.8, 6 and 8 mm versions are also available, and offers a wide 68 degree viewing angle. The unit also offers three axis adjustments at installation and Hikvision’s ePTZ capability for increased viewing control and versatility. The result is a camera that delivers outstanding images while withstanding the rigors of a very public placement. Image quality was paramount, but protecting the camera from any environmental factors was considered closely A total of 100 DS-2CD7153-E models were installed throughout the interior of the mall.Versatility is also offered in placement of the camera courtesy of the PoE feature. Meanwhile, the inclusion of day/night automatic switching and multiple alarm triggers, including motion detection, tampering alarm, network disconnect, and IP address conflict, give installers and users maximum flexibility. SSC Infrasek opted to install 30 Hikvision DS-2DF1-518 PTZ network high speed dome cameras to protect the outside of the mall and the 3,800 outside parking spaces. Again, image quality was paramount but protecting the camera from any environmental factors was considered closely. At the heart of the DS-2DF1-518 is a powerful 36x F1.8 zoom lens that take just 5.4 seconds to go from wide open to fully zoomed. Augmented with 16x digital zoom, this bright 3.4 - 122.4 mm lens is backed up by with a 1/4’’ Sony Super HAD CCD image sensor inside a tough, weatherproof IP66 housing. This combination of 36x zoom, 3D intelligent positioning and the powerful built-in PTZ control means that operators can maintain surveillance over very large panoramas while retaining the ability to focus effortlessly on any area of interest. The camera also integrates an IR cut filter, for seamless day and night operation down to a minimum 0.2 lux in color and a very low 0.02 lux in black & white. Building Success Into The Future “The successful implementation of South Africa’s first IP surveillance solution in a shopping center environment is an impressive demonstration of SSC Infrasek’s design and implementation expertise that is set to bring in more IP projects in the coming months,” according to Mario Groenewald. “It is also an expression of Hikvision’s commitment to producing the most technologically advanced cameras and making them available to every market in the world,” he concludes.

Arecont Vision megapixel technology is proven around the world to reduce the number of cameras required while increasing video quality, coverage, and forensic recording.  Hotels, casinos, theme and amusement parks, museums, restaurants, and entertainment venues of all types are customer-proven environment for Arecont Vision cameras. At the same time, customers are usually able to dramatically slash the number of cameras required for a less-prevalent and more welcoming surveillance environment while delivering superior situational awareness with Arecont Vision SurroundVideo multi-sensor panoramic and omnidirectional camera models. Video Surveillance Applications Video surveillance is growing in use not only for the traditional protection of guests, facilities, staff, and visitors, but also for people counting, access control/identify management, traffic and parking management, forensic recording, and real time monitoring. Typical Deployments Criminal behavior and vandalism deterrence Facial recognition and identification Traffic monitoring and vehicle identification Parking monitoring and license plate recognition Crowd and traffic flow monitoring Monitoring of restaurants, bars, retail areas, lobbies, reception areas, lounges, gaming areas, event spaces, parking lots, corridors, elevator lobbies, gyms/health clubs, pools, offices, stock rooms, and storage areas Litigation protection indoors and outside Vehicle monitoring for pre-existing damage for parking areas and valet Overall situational awareness What Arecont Vision's Customers Say “These cameras help reduce our on-floor manpower and increase our effectiveness because there can be one person on the floor and another person who is watching the camera, who can cover 10 times more area than one person can on foot. "We certainly didn’t want to give people the feeling that they are being watches throughout the hotel.  We really like how the low profile of the cameras and the multi-sensor capabilities enabled us to use just one camera opposed to four separate ones," comments Kevin Miller, Corporate Director of Security for the Davenport Collection of Properties “We demonstrated the superior performance of Arecont Vision’s megapixel cameras to provide wide area coverage in almost any lighting. Mr. Linh’s staff at the Sheraton Saigon Hotel & Towers were so impressed that we designed and built a new video surveillance solution around Arecont Vision’s imaging technology," states Thomas Tran, Citek Corporation.

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