Hotels, leisure & entertainment security applications

Booth number: 14039 Dahua Technology USA Inc. will display video surveillance solutions, access control and intercoms at ISC West. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. The first year that we exhibited at ISC West was in 2012. That was before we had a local US operation. The market started to pick up our brand and was surprised that we offer extensive product portfolios. In 2014, we registered our US office and continued to participate in ISC West. Through our presence at the show, customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints. We are local here and help our customers to grow their business and increase their satisfaction with us. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization Q: What strategies do you use to get the most out of exhibiting at ISC West? A trade show is definitely a lot of investment within a few days. Therefore, how we create the best ROI and meet the right customers are very important. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization, including products and technical expertise as well as the sales team. We use an internal and highly coordinated plan with the team to get a better result. We make sure everyone is on the same page in terms of the products/technology we are going to present and have the people with the best knowledge to present to customers who visit our booth. Therefore, a highly coordinated team strategy is required. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Every company has their ways to follow up with the leads and evaluate the ROI from the show. The way we are using is to upload all our leads to our software and track all these leads afterwards. If they are not already buying from us, our goal is to convert them to become a registered dealer. Customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints If they are already our registered dealers, we seek to grow their business by using our latest technology solutions. In general, all marketing activities in business today require a clear ROI, and it has to tie into the sales numbers. From our experience, the ISC West show provides the best ROI among other shows in the North American market. Q: What company activities (outside the show floor) does your company organize each year? We have a partner event and invite our value-added dealers and partners. We’ve been hosting this event since 2015. Q: What sets ISC West apart from other trade shows on the calendar? As I mentioned, ISC West provides the highest ROI among other shows in the North America market. This show also brings many of our customers and partners to the city as well. I guess people value this opportunity to meet and discuss the technology, the industry trends, and the business to figure out how we can grow together. Other trade shows might be smaller than ISC West and targeted at different markets or address different scopes of the industry need. Every show we attend in 2019 plays a strategic role for us to communicate with the market and find the customers we are looking for.

Booth number: 8045 Costar Technologies, Inc. is a public company that designs, develops, manufactures and distributes a full range of products for the video surveillance and machine vision markets. Costar consists of five operating companies: Arecont Vision Costar, CohuHD Costar, Costar Video Systems, Innotech, and IVS Imaging. The combined product portfolio consists of surveillance cameras, video surveillance systems, recorders, monitors, lenses, cables, accessories, and cloud-enabled services. For more about their presence at ISC West, we contacted Jeff Whitney, Vice President of Marketing for Arecont Vision Costar, a Costar Technologies, Inc. business unit. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. One of our companies, Arecont Vision, exhibited in ISC West booth 17147 in 2005, a tiny space on which the hopes of the company rested. At the time AV was focused on pioneering IP megapixel surveillance cameras, but today we are part of Costar Technologies, offering cameras, VMSs, and recorders. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry. Talking with those who were with the company at time, the enthusiasm of the booth team reached the security dealers and systems integrators who were attending, helping bring megapixel cameras to a much wider audience. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The Costar companies have a very deep portfolio of products for the security market, and we bring our latest products from each business unit to ISC West. Attendees come in part to see the latest tech, and we drive our development cycle to have exciting new products to unveil on the show floor. We also have meeting space in the booth to provide one-on-one time with our executives and sales team, while sponsoring free admission to the expo for all who want it. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Unveiling our latest products and solutions to existing customers and partners is key to a successful event, and ISC West’s large impact on the industry ensures that many will attend. Perhaps even more important is informing those attending of the strength of the Costar product portfolio, including many Made in USA products and services that others don’t deliver. Both help to drive leads for projects in which we can really benefit our partners and end user customers. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? A large show like ISC West brings many of the Costar business units together, providing an excellent opportunity to continue bonding as a team, as well as to participate in events beyond the show floor. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West brings a very large number of interested, security-focused systems integrators, dealers, consultants, and end user customers all to one place for a three-day expo. That audience and opportunity to share our message validates the investment any large show requires from Costar or others. While some industry events have struggled to find and maintain their audiences, ISC West continues to deliver quality, knowledgeable attendees from across the Americas and around the world.  The show differs from other events we do, which are typically regional in attendance or focused more on specific vertical markets.

Booth number: 12089 At this year's ISC West, VIVOTEK USA, Inc. will be showcasing their 180⁰/360⁰ product line plus other general form factors with new features and benefits, including a cybersecurity application embedded onto the cameras, crowd detection, smart motion detection, tailgating, and many more. In addition to IP cameras, VIVOTEK will display a comprehensive product line that also includes NVRs, video receivers, video servers, PoE switches, and video management software. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. We have come a long way from a little-known surveillance manufacturer with a small booth size VIVOTEK has been an exhibitor at ISC West for many years now. Looking back, we have come a long way from a little-known surveillance manufacturer with a small booth size to one of the global providers in the security industry with a recognizable and trusted brand. Now, we are well-known in the industry and are proud of our accomplishments, but we feel greater things are still in front of us. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? Each year, we want our booth to tell our stories – who we are, what we do and what we are capable of, and where we are heading. We do not want to just be another camera manufacturer who only promotes and displays products; we want to be the solution provider that customers are looking for. In addition, we have very knowledgeable sale managers who can assist visitors at our booth who are looking for surveillance, whether it’s an upgrade or a totally new solution. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Gain industry knowledge and perspective as to where surveillance security industry is heading Like any trade show, it is difficult to quantify success. We attend ISC West to promote the VIVOTEK brand, meet and discuss with customers and gain industry knowledge and perspective as to where surveillance security industry is heading. If we achieve these, then ISC West is a success for us. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? Our main focus each year at ISC West has always been the interaction with customers and potential customers on the show floor. We pride ourselves in the products and technology we offer, and there aren’t any other trade shows in North America to showcase our capabilities than ISC West. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West is the industry standard of security trade shows in North America. Since we are a security surveillance manufacturer, ISC West is the one show that all manufacturers in this industry must attend.

Booth number: 26041 March Networks is a global provider of video surveillance and video-based business intelligence solutions. Their product portfolio is end-to-end, ensuring that customers can deploy comprehensive solutions designed to help them address real business challenges and improve performance. At ISC West this year, March Networks will be showcasing new hosted services, new PTZ cameras and additional offerings. Attendees will also be encouraged to discover their solutions for banking, retail, cannabis and transportation – all of which help organizations transform video into business intelligence through the integration of surveillance video, analytics, and data from business systems and IoT devices. For more about their presence at ISC West, we contacted Peter Strom, President and CEO, March Networks. And not surprisingly, the technology was a lot less sophisticated compared to what we see today Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. I believe March Networks first exhibited at ISC West in 2001. I did not join the company until 2003, however I had been working in the industry for several years already, and can recall that the exhibitions back then had a much different feel. For one thing, there weren’t the very large companies we see today dominating a lot of the landscape. And not surprisingly, the technology was a lot less sophisticated compared to what we see today. Anyone who has worked in physical security for a long time can attest to the remarkable shift we have seen over the years, first with the transition from analog to IP video and all that entails, to security analytics, to today’s truly advanced business intelligence applications, hosted solutions, and artificial intelligence, computer vision and similar content analytics. Q: What strategies do you use to get the most out of exhibiting at ISC West? Our most effective strategy by far is scheduling our business meetings in advance of ISC West. Our sales team does a very good job of planning meetings with enterprise end users and channel partners ahead of time, so we’re hitting the ground running even before the doors open on Day 1 of the event. In addition, our channel partners are also very well organized, and know which organizations they are going to bring to our booth during ISC West. This pre-planning saves us a tremendous amount of time and ensures that we make the most of the opportunity to meet face-to-face with the many decision-makers who have traveled to the show. The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year Q: How do you quantify your success at ISC West? What ROI do you receive from the show? The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year. Of course we do track the number and quality of the leads we capture as well; however, our face-to-face meetings with end user organizations and channel partners are the primary measures of our ROI. Q: What company activities (outside the show floor) does your company organize each year? The activities we organize outside of the show floor vary from year to year. We have hosted customer appreciation events and roundtable events. We will typically organize an internal sales meeting as well to take advantage of the fact that many of our salespeople and product managers are in the same location. Q: What sets ISC West apart from other trade shows on the calendar? The timing of ISC West is good for most people, as it is still early enough in the budget cycle for most customers to leverage the show to help make decisions – particularly in our banking, retail, cannabis and transit target verticals. Holding the event consistently in Las Vegas is also beneficial, as it makes it easier for people and exhibitors to plan in advance. The city itself is well equipped to handle large exhibitions, offering everything from a central conference space at the Sands to the convenience of nearby accommodations, restaurants etc. Travel is typically convenient as well. In our opinion, ISC West is the premier industry show in North America and appears to be gaining momentum each year.

Booth number: 34103 Oncam offers industry-leading 360 and 180-degree video technology. The company has the largest range of wide-angle cameras that are open platform and easy to integrate. Unique dewarping technology allows the creation of award-winning video solutions for stakeholders from the C-suite to the security officer in wide range of industry segments. Oncam’s products greatly enhance situational awareness. Oncam recently introduced two specialty cameras to the market: the Evolution ExD camera line for use in potentially explosive atmospheres, harsh and hazardous environments; and the new Evolution 05 and 12 Stainless Steel Camera line, for resilient protection in hazardous environments where resistance to the elements and compliance to stringent regulations are paramount. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. We were able to meet a number of new technology partners, integrators and end users in the booth and on the show floorWhile Oncam personnel have been attending the show for a few years, last year was the first year we decided to invest in a booth. It was a great decision given the large number of attendees, leads and valuable conversations we were able to have on the show floor. We were able to meet a number of new technology partners, integrators and end users in the booth and on the show floor. The opportunity to highlight our technology and discuss its potential with new and existing partners was exponentially valuable for our overall business goals. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? For us, relationships are critical to our success. In an effort to maximize our presence on the show floor, we work with strategic alliance and technology partners, to demonstrate our solutions in their booths. Essentially, we are able to highlight not only demo areas within our own space, but across the exhibit hall. Our team is also empowered to talk to our valued partners, engage in conversations with passersby who might not know about our technology, and offer insight to the media on the initiatives we're working on.  Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Building our brand is all about the relationships we nurture, whether it's with our technology partners, integrator partners or end-user customersBuilding our brand is all about the relationships we nurture, whether it's with our technology partners, integrator partners or end-user customers. As a result, a successful show is one where we're able to have meaningful conversations about the challenges they face, how our solutions can and will meet those needs, and discuss ways we can add more value to projects and partnerships as a whole. We're also focused on meeting end-user customers and educating them on the advantages that wide-angle, single-sensor video solutions can bring to their business.  Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West has increasingly become the ‘must do’ show for the security industry, which offers companies like ours the advantage of planning and promoting our products before, during and after the show. It also presents an opportunity to meet a variety of end user companies from a number of markets who attend to not only see the latest and greatest products, but attend educational sessions aimed at maximizing their time during the show. Finally, it's always a place where we can talk about and introduce some of the latest advancements in technology, including AI-driven tools, robotics, cameras with higher resolutions — the list goes on and on.

Booth number: 18037 Hikvision will showcase a wide-range of its video surveillance solutions and security products such as its DarkFighterX dual-sensor with patented bi-spectral fusion technology for low light color imaging; thermal technology for critical perimeter applications, as well as preventive maintenance through temperature alarming and fire detection; specialty solutions for vertical markets including retail, education, gaming and commercial real estate with tailored products and valuable business intelligence analytics; TurboHD (HD over coax) for high resolution video using existing cabling; PanoVu and multi-sensor cameras. We will also feature Hikvision’s central management system, HikCentral, which provides a highly-scalable, reliable, and efficient centralized system management. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience? Hikvision has exhibited at ISC West since 2006. Our presence has grown considerably since then. Each year we showcase Hikvision’s latest technologies and the evolution of the brand through ad campaigns: “Heartbeat of Security” (2016), “Art of Video Surveillance” (2017), and “Achieve Extraordinary” (2018). At ISC West, Hikvision enjoys re-connecting with existing customers and developing new partnerships. Over the years, Hikvision has demonstrated growth and strength within the industry and will continue to support its partners through the dedicated workforce that makes up Hikvision North America.  Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The strategy is simple. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners. With our latest products displayed at our booth and our team of product managers, vertical-market leaders, and other technical gurus readily available in one place, it’s a great opportunity to connect with our current and future partners. Of course, we also have one-on-one client meetings in our meeting rooms throughout the show. And, we also host interactive experiences including trivia games, product demonstrations, and other technical presentations at the Thought Theater in our booth.  Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Hikvision quantifies its success with a variety of metrics including traffic throughout the booth, attendance at educational sessions we host, the number of meetings we conduct with customers, and responses from our sales team on the engagement with integrators and end users after the show. We also measure the feedback we receive from our advertising campaigns whether it’s through our signage at the show or coverage in publications.  Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners, and end users. We consider it a fun way for us to say thank you to our valued partners in a casual setting. We’re also an enthusiastic sponsor of the Mission 500 Security 5/2K. Hikvision is fielding a running team, and we’ve begun our fundraising in earnest. Corporate social responsibility is part of our DNA at Hikvision, and the Security 5/2K is a wonderful way to join with our security industry colleagues to make a difference in kids’ lives and give back. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? Hikvision attends a variety of important conferences and trade shows throughout the year, but ISC West is the big show that attracts international attendees that everyone looks forward to. We wouldn’t miss it.

Las Vegas is a city that bombards you with choices: dozens of glitzy hotels and casinos, a plethora of restaurants and eateries to satisfy any craving and an endless variety of entertainment guaranteed to delight and amuse. With so many options, it’s hard to decide where to spend your time. The same goes for ISC West. Like the city in which it’s being hosted, ISC West 2019 is going to bombard you with more options than ever before. Dozens of new technologies and vendors as well as old familiar faces will be vying for your attention. With only three days, it’s nearly impossible to explore every booth and every vendor. Ultimately, you’ll want to focus your limited time on companies whose partnership can lead to your organization’s long-term success. In that context, I’d like to suggest a few things to think about as you wend your way through this year’s tradeshow. The Next Wave In IP Technology  The fact that the whole world is going IP is nothing new. The network-based connectivity trend has been ongoing for more than 25 years. What’s changed is the nomenclature. Today it’s all about the Internet of Things (IoT).  What was once exclusively an analog-based video surveillance market has shifted predominantly over to IP For the security industry, the concept of IoT really began with connecting DVRs through a network. Then in 1996, IP cameras – the first true IoT devices – hit the market. Since then, what was once exclusively an analog-based video surveillance market has shifted predominantly over to IP, providing exceptional growth opportunity for any company wanting to be on the leading edge. Today, however, that market is relatively saturated and growing at a much slower rate. In response, consolidation of the market has started to accelerate. Many vendors are disappearing while a select few are becoming stronger. Though the IP video revolution is now a fait accompli, there are still a few ancillary security technologies that are just beginning to jump on the IP convergence bandwagon. I’m referring to two in particular: IP audio systems and IP intercom solutions.  Like their IP video cousins, these relatively new IP systems are built on open platform standards and provide the same benefits for convergence as happened in the camera space: better scalability and ROI, more functionality, and easy integration with third party systems. The technology is a great complement to a customer’s existing IP surveillance system or an ideal replacement for an antiquated analog audio system. So I’d recommend spending time at booths showcasing this technology. Listen to the crystal clear sound quality. Learn from the various vendors how easy IP audio systems are to custom configure, remotely manage and scale. And discover the different ways the IP technology can be used, from paging, public address and broadcasting background music to augmenting security systems and perimeter protection solutions. The potential markets that can benefit from this latest IP technology are wide and varied, everything from hotels, hospitals and transportation hubs to educational institutions and retail chains. So it’s well worth your time to take a look at this growing opportunity. AI has proven to dramatically improving the accuracy of Traffic Incident Detection analytics. But it’s too early in the game to assume that AI can be applied across the board Artificial Intelligence: Hype Vs. Reality Video intelligence or video analytics was the big trend a decade ago. But it quickly fizzled out when hype crashed into reality. In the ensuing years algorithms have greatly improved, leading to more reliable analytic performance. Now it’s commonplace for video surveillance solutions to include a wide range of analytics from motion detection and people counting to dwell time analysis, object left behind and license plate recognition.    The latest hype to capture the imagination is self-learning systems, often referred to as Deep Learning and Artificial intelligence (AI) With analytics gradually becoming mainstream, the latest hype to capture the imagination is self-learning systems, often referred to as Deep Learning and Artificial intelligence (AI). These self-learning applications parse event data and use what they’ve learned from the experience to make determinations or predictions that can increase the accuracy of future alerts. Before you get swept up in all the big promises that have yet to prove deliverable, take time at ISC West to educate yourself about the current state of the technology. AI works well in some areas.  For instance, AI has proven to dramatically improving the accuracy of Traffic Incident Detection analytics. But it’s too early in the game to assume that AI can be applied across the board. Talk to some of the AI vendors at ISC West to learn when and if AI might be right for your organization’s analytic applications. See who has actual, field-proven solutions and who is just offering ideas that might take many years to prove useful in real applications. Connecting With The Right Partner Think of ISC West as the ultimate meet-and-greet. Look around the tradeshow floor and see who might by likely partners Choosing the right partner is as important in business as it is life. Think of ISC West as the ultimate meet-and-greet. Look around the tradeshow floor and see who might by likely partners. You’re sure to find a number of new companies entering the field this year. Also be sure to notice which companies are absent. Have they left the surveillance industry? Are they struggling financially and can no longer afford to show up? If you partnered with them in the past, where does that leave your business today?  As you explore potential vendor relationships, make sure you not only look at the arc of their technology development, but also their long-term financial stability and the kind of support services they offer. Cybersecurity should be front and center on your radar, along with timely updates, product integration with your existing technology and ongoing training to gain the most benefit from your investment. Look into how eco-friendly the vendor’s products are, what they’re doing to recycle, minimize waste and lower their carbon footprint Think of ISC West as the ultimate meet-and-greet - look around the tradeshow floor and see who might by likely partners Another important thing to find out is whether their business ethics align with yours. Is sustainability important to your company? How about corporate social responsibility, diversity and inclusion? Ultimately you want to do business with healthy, innovative companies that share your core values.   If being green is a fundamental principal of your company, look into how eco-friendly the vendor’s products are, what they’re doing to recycle, minimize waste and lower their carbon footprint. If striving for better global citizenship is your corporate mantra, you need to know how the vendor is assuring their operation complies with environmental laws and regulations. In terms of maintaining social and ethical standards, it’s important to know where the vendor stands on issues such as human rights violations, compulsory child labor, fair wages and sourcing minerals from countries in armed conflict.  Go In With A Plan There’s so much to discover at ISC West this year that four days isn’t nearly enough time to see it all. So you’ll have to strategically pick and choose which booths and vendors to visit. I’d advise that you plan out your days in advance so that you can get the most value from the choices you make.

ISC West continues to innovate and adapt to the changing needs of the security marketplace. In 2019, there will be 200 new exhibitors, 100 new speakers and an expanding mix of attendees that includes more end users and international attendees. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas. Among the more than 200 new exhibitors on the show floor will be Dell Technologies, Resideo, SAST (a Bosch IoT startup), Belkin International, NetApp, Lenovo, Kingston Technology and many others. The event continues to see more and more solutions in the area of IoT/connected security, a surge in barrier/bollards exhibitors, an increased number of start-up companies, and an emphasis this year on stadium/major events security. Plus, the new exhibit area of ISC West, Venetian Ballroom, will include a mix of solutions from mid-sized domestic and international companies, and is the home of the Emerging Technology Zone – back for its second year with 50-plus start-up companies expected.  The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas “ISC West is no longer just about video cameras, access control systems and alarms,” says Will Wise, Group Vice President, Security Portfolio for Reed Exhibitions, which produces and manages ISC West. Embracing and stimulating the market dynamic of comprehensive security for a safer, connected world, solutions on display at the show reflect convergence across physical security, IT (information technology) and OT (operational technology). The ISC West expo floor includes specialized featured areas such Connected Home, Public Safety & Security, Connected Security, Unmanned Security Expo and the Emerging Technology Zone. Plus, complimentary education sessions in the Unmanned Security Expo theatre will include topics such as drones, counter-drone solutions, ground robotics and regulations/policies that support autonomous technology. This year’s event will feature more than 1,000 products and brands covering everything from video surveillance, access control and alarms/alerts, to IoT, IT/cybersecurity convergence, AI, embedded systems, drones and robotics, smart homes, smart cities, public safety and more. The ISC West expo floor includes specialized featured areas such Connected Home and the Emerging Technology Zone  Elevating the Keynote Series  Over the past few years, ISC West has elevated its Keynote Series (open to all attendee types) to include more speakers and dynamic content covering relevant topics. Attendees should be sure to head to the Keynote room Wednesday and Thursday mornings at 8:30 a.m. before the expo floor opens at 10 a.m.  Relating to attendance, ISC West continues to diversify and grow the attendee universe by attracting additional enterprise government end-users across physical and IT/OT responsibilities. The show also continues to attract and grow the channel audience, and there will be an increasing number of International attendees.  “Years ago, ISC West was known exclusively as a dealer/integrator/installer show, but not anymore,” says Wise. “Today, the demographic mix continues to evolve as the event diversifies its product and educational offerings, embracing the current market reality of collaboration among integrators/dealers/installers, end-user decision-makers, and public safety and security professionals.”  When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities Within the SIA Education@ISC West conference program, there are over 100 new speakers. Through ISC West’s strong partnership with the Security Industry Association (SIA, the Premier Sponsor of ISC), the SIA Education@ISC West program has expanded and become increasingly dynamic and diverse over the last three years. In addition, ISC West and SIA are hosting a Women in Security breakfast on Friday morning April 12th.  Women in Security is a new track for the education program.    “Our attendance data reflects the demand for a mix of physical security integrator and end-user content, a balance of technical and management/strategic topics, and diverse topics incorporating IoT and cybersecurity/physical security convergence, and analytics expertise,” says Wise. “Last year was a record year for conference program attendance, and 2019 will yet again set new benchmarks.” Mobile apps, information desks and ease of registration ISC West is also focusing on the attendee experience. Need advice on what exhibitors are a fit for your business needs and interests? The Information Desk adjacent to the main expo entrance will provide customized recommendations based on the information attendees provided during the registration process.  Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website to research exhibitors and product categories, receive exhibitor recommendations that best fit business needs, review complimentary educational opportunities as well as 85-plus sessions from the paid SIA Education@ISC program.  There are many networking opportunities being offered at the show this year. When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities.  Whether attendees want to network with peers or customers at an awards ceremony (Sammy Awards, Fast 50, New Product Showcase Awards), Charity event (AIREF Golf Classic, Mission 500 Security 5K-2K Run/Walk), or an industry party (SIA Market Leaders Reception, ISC West Customer Appreciation Party at Tao), there are a variety of special events offered, all designed to help you make new connections. Make sure to check out the ISC West website for all the Special Events taking place at ISC West.

The industry faces numerous challenges in the coming year. Physical and cyber security threats continue to become more complex, and organizations are struggling to manage both physical and digital credentials as well as a rapidly growing number of connected endpoints in the Internet of Things (IoT). We are witnessing the collision of the enterprise with the IoT, and organizations now must establish trust and validate the identity of people as well as ‘things’ in an environment of increasingly stringent safety and data privacy regulations. Meanwhile, demand grows for smarter and more data-driven workplaces, a risk-based approach to threat protection, improved productivity and seamless, more convenient access to the enterprise and its physical and digital assets and services. Using Smartphone Apps To Open Doors Cloud technologies give people access through their mobile phones and other devices to many new, high-value experiencesEnterprise customers increasingly want to create trusted environments within which they can deliver valuable new user experiences. A major driver is growing demand for the ‘digital cohesion’ of being able to use smartphone apps to open doors, authenticate to enterprise data resources or access a building’s applications and services. Cloud technologies are a key piece of the solution. They give people access through their mobile phones and other devices to many new, high-value experiences. At the same time, they help fuel smarter, more data-driven workplace environments. With the arrival of today’s identity- and location-aware building systems that recognize people and use deep learning analytics to customize their office environment, the workplace is undergoing dramatic change. Improved Fingerprint Solutions Cloud-based platforms and application programming interfaces (APIs) will help bridge biometrics and access control in the enterprise, overcoming previous integration hurdles while providing a trusted platform that meets the concerns of accessibility and data protection in a connected environment. At the same time, the next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance. The next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance Liveness detection will ensure that captured data is from a living person. Biometrics authentication will also gain traction beyond access control in immigration and border control, law enforcement, military, defense and other public section use cases where higher security is needed. Flexible Subscription Models Access control solutions based on cloud platforms will also change how solutions are deployed. Siloed security and workplace optimization solutions will be replaced with mobile apps that can be downloaded anywhere across a global ecosystem of millions of compatible and connected physical access control system endpoints. These connections will also facilitate new, more flexible subscription models for access control services. As an example, users will be able to more easily replenish mobile IDs if their smartphones are lost or must be replaced. Generating Valuable Insights With Machine Learning Machine learning analytics will be used to generate valuable insights from today’s access control solutionsEducation, finance, healthcare, enterprise, and other niche markets such as commercial real-estate and enterprises focused on co-working spaces will benefit from a cloud-connected access control hardware foundation. There will be a faster path from design to deployment since developers will no longer have to create an entire vertically integrated solution. They will simply add an app experience to the existing access control infrastructure. New players will be drawn to the market resulting in a richer, more vibrant development community and accelerated innovation. Data analytics will be a rapidly growing area of interest. Machine learning analytics will be used to generate valuable insights from today’s access control solutions. Devices, access control systems, IoT applications, digital certificates and location services solutions, which are all connected to the cloud, will collectively deliver robust data with which to apply advanced analytics and risk-based intelligence. As organizations incorporate this type of analytics engine into their access control systems, they will improve security and personalize the user experience while driving better business decisions. 

If you’re heading to ISC West in Las Vegas this year, it’s helpful to acknowledge immediately that there’s no way you can experience all aspects of the show. Just not enough time and too many options. Once you give up on seeing everything, you can immediately lower stress. But you also raise the stakes in terms of picking and choosing exactly what you have time for – or want to make time for. Hoping to help out as we all set our ISC West priorities, here are some ways to make the most of ISC West. Get There Early If you think the show starts on Wednesday (April 10), you have already missed the boat. Wednesday is the first day of the ISC West Exhibition, but there is a whole day of conference programming the day before – on Tuesday, the 9th. So plan to arrive early for conference sessions such as the End User Physical Security and Strategic Management tracks, a whole day of presentations by the PSA Security Network, and many other conference sessions. Learn From The Best You can also learn about Body-Worn Cameras for Government Personnel, School Safety and Private SecurityWant to hear about Taming the Surveillance Data Monster? There’s a session on Thursday. Want to learn about Establishing a Corporate Drone Program? That session is on Wednesday the 10th. They’re among the wealth of information-sharing sessions at ISC West. You can also learn about Body-Worn Cameras for Government Personnel, School Safety and Private Security; 3D Virtualization for Physical Security; and Using Enterprise Security Risk Management to Define Security's Value. Plan For The Future So much at ISC West is geared toward the future – new opportunities, tomorrow’s hot new product, and the start of business ventures that will be profitable for years to come. Some of the conference sessions are especially forward-looking, too, including a session on Thursday about the Stadium of the Future. A session called Getting Smarter and Safer: The Campuses of Tomorrow is on Wednesday, April 10. Another Wednesday session is Meet the Jetsons: Understanding the Promise and Challenges of Smart Cities. The Vision of the Future of the ISOC (Intelligent Security Operations Center) is on Thursday, as is the Smart Home of the Future session. All in all, ISC West can help you focus on the future in a big way.  Meet Someone New Programs like SIA’s New Product Showcase can help, by recognizing innovation in a variety of product categoriesISC West sometimes emits the vibe of a yearly reunion of friends (who happen to be in business together). It’s great to see old friends again, but we shouldn’t miss the chance to meet new people, too. There is a multitude of networking events related to the industry’s big spring gathering, so the opportunities to expand one’s network and meet new people are abundant. Making the most of them takes effort, and some level of strategy. And there are also other, not-so-obvious moments to make new friends and acquaintances – whether it’s sharing a taxi or waiting for the next session to start. Bring a lot of business cards Find Something New The chance to view industry innovation is a huge draw of ISC West, but it can take discipline to separate the wheat from the chaff. The latest-and-greatest could literally be anywhere on that big trade show floor. Programs like SIA’s New Product Showcase can help, by recognizing innovation in a variety of product categories. The announcements of winners will be made on April 10, and, historically, these awards have gone to some of the newest and most innovative products at ISC West. A What’s New at ISC West session on Wednesday can provide additional guidance. Do Good In Addition To Doing Well A 10-year tradition at ISC West is the Security 5K/2k Run/Walk, a charity event benefiting Mission 500’s fundraising efforts to assist children in crisisISC West is all about business, but there’s also a specific opportunity to help make the world a better place. A 10-year tradition at ISC West is the Security 5K/2k Run/Walk, a charity event benefiting Mission 500’s fundraising efforts to assist children in crisis around the world. Why not avoid a late night on April 10th and rise early on the 11th to be a part of a remarkable event that has united the security industry to provide aid for children in need? Say Thank You Showing gratitude is an under-emphasized opportunity at ISC West, where the promise of new fortunes can eclipse our successes of the past. We will all see colleagues and friends we have been doing business with for years, so what better time to express a simple ‘thank you’, buy them a drink, propose a toast, celebrate? Helping to set a tone of gratitude is the ‘Official ISC West Customer Appreciation Party’ on Thursday. Parties are one way to say thanks, and a heartfelt verbal expression is another. ISC West will provide plenty of both – and they’re not to be missed.

From robots to drones to counter-drone solutions, a range of new technologies will be displayed at ISC West 2019. The Unmanned Security Expo will return, including a dedicated complimentary education theater for attendees offering sessions on a range of topics. UAVs, UGVs And Autonomous Systems Also included will be demos of the best UAVs (unmanned aerial vehicles), UGVs (unmanned ground robotics and vehicles) and autonomous systems on the market. The market growth for unmanned technologies being used for security and safety benefits is progressing at a rapid pace. Let’s look at some of the exhibitors in the 2019 Unmanned Security Expo: Cobalt Robotics' robots are purpose-built for a specific use case, providing after-hours support and security for corporate locations Cobalt Robotics' robots are purpose-built for a specific use case, providing after-hours support and security for corporate locations. Indoor environments, which are confined and controlled, present fewer navigation challenges for robots, which can quickly become familiar with the surroundings and navigate easily through an office space. Indoor robots can provide benefits beyond security, too, such as facility management, promoting employee health and safety, and emergency response Compact Surveillance Radar (CSR) System SpotterRF provides the world’s most advanced compact surveillance radar (CSR) system for affordable wide-area, all-weather perimeter security and small force protection. Incorporated in 2009, the company attained profitability quickly and is ahead of forecasts. Dedrone has remained at the front of the issue of drone threats, integrating installations to military bases, stadiums, public events, and private individuals. The company has expanded its operations to include a new office in Washington, D.C, and has continued to upgrade its DroneTracker software. DroneTracker is the industry’s first airspace security solution that includes automated summary reporting for instant diagnosis of drone airspace activity. Airspace Security And Drone Tracker Magos Systems is a state-of-the-art radar technology and perimeter protection solutions provider Magos Systems is a state-of-the-art radar technology and perimeter protection solutions provider. Founded in 2007 in Israel, Magos first specialized in advanced radar solutions for the military and defense markets. In 2015, Magos’ technology was declassified, allowing the company to focus on developing best-in-class systems for the commercial security market. Today, Magos radars are used in over 30 countries in critical infrastructure, data centers, electric utility sub stations, and oil refineries as well as in other commercial verticals like vineyards and car lots. Now, Magos is positioned to see increased adoption of its solutions in the U.S. Patriot One Technologies Inc. develops solutions to detect concealed weapons, utilizing novel radar technologies. Their innovative radar technology provides first responders and security personnel valuable time in active threat scenarios. The technology offers stand-off detection of concealed threats typically employed in public locations. These are just a few of the exhibitors in the Unmanned Security Expo. They represent technologies that will help to shape the future of the security marketplace.

Application of artificial intelligence (AI) and deep learning in the physical security market runs a gamut from cloud computing to edge computing. A variety of hardware solutions enable AI to be deployed at any level of a system from the cloud to edge devices such as security cameras. Smarter AI-Powered Applications A distributed structure can incorporate cloud computing and edge computing. It extends the Artificial Intelligence (AI) algorithm from the cloud, to an edge network of on-premises video recorders and servers, and further to edge devices like the security cameras. The three-layer architecture all supports the goal to build a new class of AI-powered applications, being even smarter and faster. A combination of in-camera video analytics and deep learning capabilities in the cloud can improve video analyticsA combination of in-camera video analytics and deep learning capabilities in the cloud can improve video analytics. Cameras can be equipped with basic video analytics, and they are tied into a cloud infrastructure that provides additional deep learning algorithms. The cameras provide computer vision pre-processing, with the bulk of detailed analysis happening in a neural network in the cloud. Data capture form to appear here! The software-as-a-service (SaaS, or cloud) model gives companies the resources to improve deep learning. Systems are more accurate and can scale better and faster, using a larger data set from multiple customers accessing the cloud-based system. One customer benefits from another customer, and all the knowledge is aggregated together. Distribution Of Data From Edge To Cloud Cloud computing allows users with various computing capabilities to store and process data either in a privately-owned cloud or on a third-party server located in a data center. However, with the computing business becoming more and more versatile and complicated, the demand for data processing performance is even higher. In the process of data transition to the cloud, cloud computing consumes tremendous network resources and time, which all result in network congestion and low reliability. Distribution of data throughout a system, from the edge to the cloud, relieves pressure at any one point Distribution of data throughout a system, from the edge to the cloud, relieves pressure at any one point. With AI algorithms woven into edge devices, only selected information such as an individual or a vehicle in a video image will be extracted and sent which significantly enhances the transition efficiency and reduces the network bandwidth, while still sustaining high quality and accuracy. The Cloud Adds AI Capabilities The cloud provides additional data computing capabilities required for AI and deep learning applications. A single Amazon Web Services data center has between 50,000 and 80,000 servers. All told, observers estimate Amazon Web Services may have between 3 million and 5 million servers. The other major cloud services — Google, Microsoft, VMware, Citrix and others — add additional millions of servers. Amazon Web Services offers a broad and deep set of machine learning and AI services for a business AWS (Amazon Web Services) offers a broad and deep set of machine learning and AI services for a business. In effect, the service puts machine learning in the hands of any developer, enabling them to build, train and deploy machine learning models. On behalf of customers, AWS is focused on solving some of the toughest challenges that hold back machine learning from being in the hands of every developer. Capabilities are built on a comprehensive cloud platform optimized for machine learning with high-performance and no compromises on security and analytics. Advantages Of Edge Systems Deep learning and neural network computing are everywhere. They are now widely available in on-premises computers, in systems embedded in edge devices, and even in the cloud. The edge is particularly important in the video surveillance market, enabling systems to function despite any bandwidth or latency issues that would limit the effectiveness of a central server-based system. Edge-based functionality also limits concerns about the privacy of information and eliminates dependence on the availability of 3G connectivity. Edge computing makes it possible to ensure data is more private, rather than having it reside in a private or public cloud Artificial intelligence (AI) is a very computational-intensive process, and doing that processing at the edge avoids the need to do it centrally, whether in the cloud or in an on-premises computer. In the case of video cameras, in particular, there isn’t enough bandwidth to transfer video data across a network infrastructure to be processed. Half the populated world has Internet speeds of less than 8 mbps, which can’t possibly handle the level of data required for new intelligence applications. Latency is another advantage of intelligence residing at the edge. Applications increasingly require little to no latency (less than 200 milliseconds), and transferring data to be processed elsewhere takes time. Edge computing also makes it possible to ensure data is more private, rather than having it reside in a private or public cloud or on premises. Higher computing ability and efficiency of embedded systems at the edge are paving the way for physical security devices with intelligence far beyond what the industry now has to work with.

Somerset Mall in South Africa’s Western Cape Province has become the first shopping mall to make the transition to IP CCTV surveillance. Working with local systems-integrator, SSC Infrasek, Somerset Mall has installed 130 Hikvision network cameras to protect the safety of visitors and stores alike throughout the complex, the third-largest shopping center in the province. The scenic splendor of South Africa’s Western Cape Province has long attracted visitors. Millions of tourists flock to visit Table Mountain, the Cape of Good Hope, Robben Island – where the late Nelson Mandela was incarcerated – and enjoy the Cape Winelands and the beautiful coastline. But, as the fourth largest of South Africa’s nine provinces with a population of almost 6 million, visitors with business in mind are also plentiful in the capital, Cape Town. The town of Somerset West on the outskirts of Cape Town is ideally situated for commuters and visitors. Lying in the Helderberg basin with a view across the bay to Simon’s Town and Cape Point, and overlooked by the Hottentots-Holland mountain range, approximately 55,000 people call it home and welcome tourists to the beachfront and numerous golf courses. Both can also take advantage of Western Cape’s third largest shopping center – Somerset Mall. Bigger Challenges First opened in 1993, Somerset Mall is on the N2 Freeway that connects Cape Town to Port Elizabeth and Durban. It’s an ideal position to attract visitors and since its first opening the mall has seen numbers continue to climb. Two separate expansion phases have taken place and Somerset Mall now houses 204 stores extending over more than 1.3 km, all with single level access. Parking is also similarly extensive, with a total of 4,500 parking bays of which approximately 700 are undercover. Alongside the stores, the most recent expansion of Somerset Mall has also seen it expand to encompass an Adventure Arena. This is dominated by a spectacular double climbing wall with views of the Helderberg mountains, but the Adventure Arena also includes a 10-pin bowling alley, a games arcade and an 8-screen movie complex. As a result, the successful complex now attracts an average of 200,000 visitors per week. However, the CCTV security system had not kept pace with the growing numbers of visitors and shoppers and the Mall’s management realized that enhancing the level of security was vital. They turned to systems-integrator SSC Infrasek for a solution. New IP System The wide range of cameras and options available to us meant that we could select the right camera for the job without compromising the design objective" According to Mario Groenewald, technical manager at SSC Infrasek, “When we looked at the entirety of the security challenges facing the Mall, we quickly realised that simply supplementing the existing analog system was not going to work. The expansion of the shopping precinct to 1.3 km of storefronts together with the new Arena and extensive car parks had stretched the old system almost to its limits. Increasing levels of surveillance in the pedestrian areas and in the extensive car parks was a priority and we were also conscious that the mall is very innovative and successful in attracting visitors to its unique blend of attractions. Therefore, further expansion of the site is quite likely and any proposed CCTV system would have to be capable of coping with this expansion. “Having been tasked with implementing a comprehensive CCTV system to maintain security throughout the whole complex, we decided that the only realistic solution was to replace the whole of the existing analog system with a fully IP CCTV system, based upon 130 Hikvision network cameras supplied through their local distributor, Sensor Limited.” According to Mario, the choice of Hikvision technology was based on a number of factors. “The wide range of cameras and options available to us meant that we could select the right camera for the job without compromising the design objectives. We had also used Hikvision products in other projects and found them to be robust and reliable, delivering very high-quality images while remaining cost-effective. Finally, Hikvision has successfully delivered many similar projects around the world and offered us great support all the way from system design through to implementation.” Maximum Protection Inside For the inside of the mall, SSC Infrasek chose DS-2CD7153-E the network mini dome camera, which offers many features that make it ideal for the surveillance of an area like Somerset Mall where image quality and a robust build quality are key priorities. Inside the vandal proof IP66 rated housing, the camera is based around a large 1/3” progressive scan CMOS image sensor, offering 2 megapixel HD resolution (1600 x 1200 pixels), dual real-time video streams of up to 720p, and offers a choice of H.264, MPEG4 and MJPEG video compression. The DS-2CD7153-E model is fitted with a bright 4 mm F1.8 lens, although 2.8, 6 and 8 mm versions are also available, and offers a wide 68 degree viewing angle. The unit also offers three axis adjustments at installation and Hikvision’s ePTZ capability for increased viewing control and versatility. The result is a camera that delivers outstanding images while withstanding the rigors of a very public placement. Image quality was paramount, but protecting the camera from any environmental factors was considered closely A total of 100 DS-2CD7153-E models were installed throughout the interior of the mall.Versatility is also offered in placement of the camera courtesy of the PoE feature. Meanwhile, the inclusion of day/night automatic switching and multiple alarm triggers, including motion detection, tampering alarm, network disconnect, and IP address conflict, give installers and users maximum flexibility. SSC Infrasek opted to install 30 Hikvision DS-2DF1-518 PTZ network high speed dome cameras to protect the outside of the mall and the 3,800 outside parking spaces. Again, image quality was paramount but protecting the camera from any environmental factors was considered closely. At the heart of the DS-2DF1-518 is a powerful 36x F1.8 zoom lens that take just 5.4 seconds to go from wide open to fully zoomed. Augmented with 16x digital zoom, this bright 3.4 - 122.4 mm lens is backed up by with a 1/4’’ Sony Super HAD CCD image sensor inside a tough, weatherproof IP66 housing. This combination of 36x zoom, 3D intelligent positioning and the powerful built-in PTZ control means that operators can maintain surveillance over very large panoramas while retaining the ability to focus effortlessly on any area of interest. The camera also integrates an IR cut filter, for seamless day and night operation down to a minimum 0.2 lux in color and a very low 0.02 lux in black & white. Building Success Into The Future “The successful implementation of South Africa’s first IP surveillance solution in a shopping center environment is an impressive demonstration of SSC Infrasek’s design and implementation expertise that is set to bring in more IP projects in the coming months,” according to Mario Groenewald. “It is also an expression of Hikvision’s commitment to producing the most technologically advanced cameras and making them available to every market in the world,” he concludes.

Arecont Vision megapixel technology is proven around the world to reduce the number of cameras required while increasing video quality, coverage, and forensic recording.  Hotels, casinos, theme and amusement parks, museums, restaurants, and entertainment venues of all types are customer-proven environment for Arecont Vision cameras. At the same time, customers are usually able to dramatically slash the number of cameras required for a less-prevalent and more welcoming surveillance environment while delivering superior situational awareness with Arecont Vision SurroundVideo multi-sensor panoramic and omnidirectional camera models. Video Surveillance Applications Video surveillance is growing in use not only for the traditional protection of guests, facilities, staff, and visitors, but also for people counting, access control/identify management, traffic and parking management, forensic recording, and real time monitoring. Typical Deployments Criminal behavior and vandalism deterrence Facial recognition and identification Traffic monitoring and vehicle identification Parking monitoring and license plate recognition Crowd and traffic flow monitoring Monitoring of restaurants, bars, retail areas, lobbies, reception areas, lounges, gaming areas, event spaces, parking lots, corridors, elevator lobbies, gyms/health clubs, pools, offices, stock rooms, and storage areas Litigation protection indoors and outside Vehicle monitoring for pre-existing damage for parking areas and valet Overall situational awareness What Arecont Vision's Customers Say “These cameras help reduce our on-floor manpower and increase our effectiveness because there can be one person on the floor and another person who is watching the camera, who can cover 10 times more area than one person can on foot. "We certainly didn’t want to give people the feeling that they are being watches throughout the hotel.  We really like how the low profile of the cameras and the multi-sensor capabilities enabled us to use just one camera opposed to four separate ones," comments Kevin Miller, Corporate Director of Security for the Davenport Collection of Properties “We demonstrated the superior performance of Arecont Vision’s megapixel cameras to provide wide area coverage in almost any lighting. Mr. Linh’s staff at the Sheraton Saigon Hotel & Towers were so impressed that we designed and built a new video surveillance solution around Arecont Vision’s imaging technology," states Thomas Tran, Citek Corporation.

One of Italy’s grandest hotels has upgraded to a state-of-the-art March Networks video surveillance system. Château Monfort, a five-star hotel located in the center of Milan, is part of Italy’s luxury Planetaria Hotels chain. Planetaria Group operates four and five-star hotels in some of the country’s most popular destinations. Video Surveillance For Events Improving the performance and efficiency of video surveillance at Château Monfort was the primary reason the Planetaria Group turned to March Networks. “Our video surveillance solution had to provide maximum safety for our guests, and deter any illegal activity,” said Hotel Manager Stefano Risolé. “We were particularly concerned about security for some of the large events we host, where visitor numbers increase and the risk of theft is much higher. “The reception desk is always open and our staff are always present and available, but we wanted the added assurance of a real-time monitoring and security system,” noted Risolé. 24/7 Monitoring Of Premises Château Monfort wanted to upgrade its older video surveillance system with a solution that enabled comprehensive monitoring of its premises 24/7. It was also important to have access to technical support in order to promptly resolve any performance issues. The Planetaria Group knew it could count on March Networks, having already deployed the company’s video technology at the Hotel Pulitzer, its five-star property in Rome. March Networks was able to demonstrate how its intelligent video solution could meet the hotel’s strategic challenges A world leader in the business-to-business (B2B) security sector, with many years of experience in banking, retail and hospitality, March Networks was able to demonstrate how its intelligent video solution could meet the hotel’s strategic challenges. After evaluating various options, Château Monfort selected the March Networks Command Enterprise video management solution with server-based recording. “It is essential for a prestigious hotel like ours to have the highest-quality video security system that is proven to be both reliable and easy to use,” said Risolé. “Our choice was influenced by the need to protect the hotel’s reputation. We needed a system that would be fool-proof. Human error can lead to mistakes, and we want to guard against this at all costs.” System Scalability The March Networks system allows Château Monfort to investigate reported incidents of missing or damaged property while making sure that privacy is always respected. Authorized staff have access to live and recorded video as required, and can monitor the hotel remotely from any networked location. Equally important, the system is scalable, ensuring that Château Monfort will be able to take advantage of technology advances in the future. “March Networks has expertise in the design and supply of products and solutions to meet the most demanding security requirements,” said Paolo Romanò, March Networks Regional Sales Manager for Southern Europe. “Our focus on innovation and the development of cutting-edge products supported by great service has proven to be a winning formula and has been fundamental to our growth and customer satisfaction.” Video Surveillance Solution Features Installed by March Networks certified partner Hitech Madness in July 2015, Château Monfort’s video surveillance solution includes 40 March Networks IP cameras, with models such as the MegaPX WDR MiniDome Z, and three Edge 4e Encoders to digitise video captured from existing analog cameras. It also includes a Dell server pre-configured with Command Recording Server software and internal RAID5 storage to ensure redundant data protection, even in the event of hard disk failure. The solution is set to automatically overwrite recorded video after two days to comply with Italian privacy legislation. Three years after the hotel opening, and with various upgrades since, the technical support provided by March Networks remains flawless Security staff and the hotel’s director can access live and recorded video captured by surveillance cameras installed on every floor of the hotel via March Networks Command client software. Château Monfort uses the Command client to display the various interface screens for configuration and video review. The software is very intuitive, with menus organized in a logical way to help less technical users configure the system in a few steps. User privileges and more complex camera and alarm configurations are also easy to set up using rules and conditions. System users are able to quickly search for recorded video by scanning thumbnail images and export video evidence together with explanatory notes for follow-up by law enforcement. Constant Monitoring For Crime Prevention “Château Monfort has used March Networks products from the beginning, following specifications drawn up by the main contractor,” said Gioele Colombi of Hitech Madness. “I have been very satisfied with the quality of the solutions and the excellent price performance ratio.” “Three years after the hotel opening, and with various upgrades since, the technical support provided by March Networks remains flawless. Technical and marketing support are always available and very professional. In the security sector, issues can occur, but with the approach taken by March Networks, resolutions are easy to find.” Hotel manager Stefano Risolé said the video evidence captured by the system has proven extremely useful on more than one occasion. “Using our March Networks video, we were recently able to identify the cause of damage to a valuable, ornamental statue located in one of our public areas. More than that, the police have used the recorded video to investigate a theft that occurred in front of the hotel entrance.” Thanks to March Networks and Hitech Madness, Hotel Château Monfort is able to rely on a stable, scalable and high-quality video solution that provides comprehensive surveillance throughout the property. The image quality and ability to access the system remotely allow staff to constantly monitor the premises and guard against critical situations.

Customer Located in the Meadowlands and part of the MetLife Sports Complex in East Rutherford, New Jersey, MetLife Stadium is home to the New York Football Giants and the New York Jets. The $1.6 billion stadium was financed and built by a joint venture between the two teams, who operate it through the New Meadowlands Stadium Company. The stadium opened in April 2010 and boasts a seating capacity of 82,500, making it one of the NFL's largest stadiums. On February 2, 2014, MetLife Stadium played host to Super Bowl® XLVIII. Challenge MetLife Stadium wanted to replace 26 IP cameras located at the perimeter gates of the stadium and also to deploy 180° panoramic-view cameras in place of the 27 pan-tilt-zoom (PTZ) cameras that covered the exterior perimeter. Given the large crowds they attract, each football game, concert or other event has its share of unique challenges, including monitoring fan conduct, crowd management situations and dealing with medical emergencies. MetLife Stadium's main goal in upgrading its surveillance system was to ensure a safe, secure environment that would contribute to a memorable guest experience. Incident prevention and monitoring were additional key goals of the project. MetLife Stadium staff members are challenged with trying to determine what happened after an incident occurred. There are often various versions and accounts from those involved and from independent witnesses. Clear recorded video is needed to reveal what actually happened. Prior to the new camera system being installed, MetLife Stadium used four PTZ cameras to monitor the seating bowl area and these cameras were only used reactively when an incident came to the attention of the stadium's Command Center. With the new camera system, every seat in the seating bowl is monitored at all times. Being able to have their Command Center personnel go back in time and review everyone’s actions is an extremely valuable investigative tool for stadium security personnel and for public safety agencies. Among the stadium security management team's other goals are to identify and examine objects left behind, monitor security screening procedures, investigate slip-and-fall incidents, observe staff performance and provide surveillance for counter terrorism efforts. Solution Because MetLife Stadium was designed to be a network-controlled building, IP cameras were part of the original design. When it came time to install cameras to cover the seating bowl, IP was the only platform considered, according to Daniel DeLorenzi, Director of Security for MetLife Stadium. "To run an analog system would have been cost-prohibitive due to cabling, and the cables would be single-purpose. If upgrades were necessary, the project would have to be completed all over again," DeLorenzi said. The excellent image quality provided by the Arecont Vision megapixel cameras makes it possible for stadium security to identify individuals DeLorenzi and the rest of MetLife Stadium's security management team turned to Robert McCabe, owner of Corporate Security Services, Inc., located in Edison, N.J., to assist in selecting IP surveillance components and to design and implement the video surveillance solution. After a careful evaluation process, an optimal surveillance solution was built around megapixel imaging technology from Arecont Vision to ensure wide area coverage with extreme detail and to enable forensic zooming on live and recorded video. Corporate Security Services deployed more than 130 Arecont Vision megapixel cameras throughout MetLife Stadium, including MegaVideo® Compact 10-megapixel (MP) cameras located around the bowl of the stadium to provide a view of every seat in every section; SurroundVideo® panoramic 8MP cameras provide 180° coverage of entrances and common areas; and MegaDome® 2 3MP cameras with remote focus and wide dynamic range (WDR) are located in the stadium’s security entrance areas. Arecont Vision WDR cameras provide detailed video where bright and dark images exist in the same scene. The Arecont Vision megapixel cameras are controlled using Genetec Security Center, a unified video management system (VMS) which is monitored by a centralized security command center within the stadium. Arecont Vision worked with Corporate Security Services' designers to provide a layout of the camera locations required to cover the area, which McCabe says helped with the installation. In the end, all the cameras were installed in easily accessible and serviceable locations. Megapixel Benefit Because of the high level of detail it provides, one Arecont Vision SurroundVideo panoramic camera covers the same area as multiple IP VGA resolution cameras. By using Arecont Vision cameras to reduce overall camera counts, MetLife Stadium’s security team was able to achieve its goal of implementing an unobtrusive high-performance video surveillance system. With a reduction in the total number of cameras implemented, the system can be more efficiently managed. MetLife Stadium's policy is to initiate real-time recording 24-hours prior to game day, at which time every camera within the stadium is recorded at its full frame rate. Incidents are recorded prior to, during and for several hours after a game or other event. This allows the security staff to easily search and play back detailed video of any reported incidents from any of the cameras to determine what happened. Because of the high level of detail it provides, one Arecont Vision SurroundVideo panoramic camera covers the same area as multiple IP VGA resolution cameras The excellent image quality provided by the Arecont Vision megapixel cameras makes it possible for stadium security to identify individuals, and the high frame rates allow them to see actions that occur. Additional benefits of the Arecont Vision cameras include Day/Night video capabilities where mechanical infrared (IR) cut filters are used for clear images in low light, H.264 compression to reduce network and storage costs and Power over Ethernet (PoE) to reduce cabling costs. Arecont Vision MegaVideo Compact series box cameras are available in 1.3MP to 10MP resolutions with features that include dual H.264/MJPEG encoding, fast frame rates, privacy masking, pixel binning to increase light sensitivity in 3MP, 5MP and 10MP models, extended motion detection grid, flexible cropping and PoE. They are available in color and Day/Night configurations. SurroundVideo series megapixel cameras from Arecont Vision are all-in-one 180° and 360° panoramic solutions that are available in 8MP, 12MP WDR, 20MP and 40MP resolutions. Housed in environmental rated IP66 domes, the units feature dual H.264/MJPEG encoding, true Day/Night functionality, IR corrected megapixel lenses, privacy masking, extended motion detection, bit rate control, binning mode to increase light sensitivity in 12MP, 20MP and 40MP models, fast image rates and WDR in 12MP models. Arecont Vision MegaDome 2 all-in-one cameras with remote focus and remote zoom are available in 1080p, 3MP, 5MP and 10MP resolutions. Features include an IP66-rated / IK-10 impact-resistant dome chassis with a 3-axis camera gimbal for easy adjustment, dual H.264/MJPEG encoding, integrated megapixel vari-focal lens, optional WDR in 1080p and 3MP models, pixel binning in 3MP, 5MP and 10MP models, total PoE and optional IR illumination, audio functionality and heater kit.

The Need For Improved Access Control Since the Cruise Vessel Security and Safety Act (CVSSA) of 2010, also known as the Kerry bill, was signed, on-board safety and security has been improved on cruise ships headed to or from American ports. Under the numerous specifications of the act were significant improvement requirements to crew member access and control procedures. The new requirements meant cruise lines needed to move fast to make upgrades, especially the lines with high demand and around-the-clock travel schedules. This would require a reliable system, along with a smooth implementation process in order to keep goals on track and ships on schedule. For one of the world's leading luxury liners, the act meant that they would have to establish a new key control system for its four ships. With thousands of weekly passengers and destinations in Europe, Panama, the Caribbean, Alaska, and other transatlantic locations, an updated key management system was an instant priority. The cruise line's previous key system not only lacked individual and time-based access control, but it also required long periods of key collection and distribution. Automated Key Control With Access Restrictions "With the new requirements of the CVSSA of 2010, we needed the tools to meet the new key control guidelines. This meant that controlling access to different keys by person and time-frame was necessary, as well as a system to go along with it." Traka fulfilled this goal by providing intelligent, software-driven key cabinets with automated key issuing to ensure the cruise line exceeded the CVSSA requirements, along with a complimentary system that could be maintained by the existing security staff. For a smooth implementation process, the cruise line required a solution that could be integrated with their existing manual systems. Traka's key cabinets were a clear solution for the four vessels, as they could be quickly integrated with existing systems and exceed the access requirements of the Kerry Bill with their products. The Roll Out The implementation of Traka technology made this the first cruise line in the world to adopt the latest in key management in accordance with the CVSSA of 2010. With no complete key management systems in place and only manual processes, critical Traka electronic key cabinets were installed. Meeting the CVSAA requirements calls for a thorough planning process to go alongside the installation and training, but Traka went above and beyond what was expected with unique, specific processes designed for each ship. In a one to two week period, Traka carefully planned out how keys would be managed for the cruise line, who would have access to them, along with pinpointing when, why and how auditing the system would occur. An existing Traka security officer with the cruise line is able to manage the Traka systems with little impact on current workload, following a quick turnaround, implementation with the current specs, as well as training. With Traka, the increase inaccountability and productivityallowed for average monthlysavings close to $2500, completelycovering the return on investmentin just six months along with aquick, continuous profit Accountability And Increased Productivity "The main benefits of using Traka have been the key accountability and increased productivity, which eliminated approximately 120 personal hours per month that had previously been spent collecting and distributing keys." Though the Kerry Bill required access changes, the cruise line got much more in return by using the best in key management technology. With Traka, the increase in accountability and productivity allowed for average monthly savings close to $2500, completely covering the return on investment in just six months along with a quick, continuous profit. Once the new Traka systems were implemented, crew members saw major productivity increases. Now that keys don't have to be issued at the beginning and end of shifts, crew members appreciate the time saved. As a whole, the cruise line immediately recognized an extended list of benefits from implementing Traka, including: Key accountability Increased productivity Lower collection & distribution time Reduced costs Quick, effective implementation process Access control by person & time Return on investment in under six months After being the first cruise line to adopt key management, they plan on continuing to stay ahead of the pack with compliance and security for their passengers. Moving forward, they plan to purchase 10 more Traka key management systems and standardize based on Traka's complete fleet of key and asset management systems, including expansion with storage lockers to help protect electronic equipment and ignition control systems for vehicles. They also look forward to continued cost saving with Traka systems, along with training the shore side crew, so that they are up-to-speed with the on-board crew members and their grasp of the full range of key management solutions.

Customer Nirvana Spa is located about an hour outside of London in the Berkshire countryside. The award-winning facilities feature a variety of amenities including treatment rooms for hands-on healing, a gym, cafes, and 14 natural mineral water pools designed for pleasure, relaxation, or therapy. Nirvana Spa has a well-deserved reputation for luxury and first class service that has attracted a diverse range of clientele seeking to relax and unwind in secure and pampered comfort. Challenge Video surveillance cameras are as much a part of daily life in the UK (United Kingdom) as are the local pubs, and the grounds and facilities of Nirvana Spa are no exception. Video cameras on pan/tilt units have been installed outdoors on poles, on rooftops, and on the sides of buildings to cover the parking lot, perimeter areas, entrances, tennis courts, outdoor gardens, and maintenance buildings. Fixed and pan/tilt cameras have been installed in exercise rooms and pool areas for safety reasons and for general security in common areas. In keeping with the premium standards set at Nirvana Spa, the original analog video surveillance system was high quality when originally installed. Image quality was considered acceptable but required additional lighting to ensure useable recordings on a 24/7 basis. The need to increase the number of cameras for additional coverage was a major concern since it would become more difficult for the surveillance system to remain discrete. The most important issue related to the existing pan/tilt cameras, which were not adequately capturing incidents on video because they were usually facing the wrong direction when an event occurred. All of these issues were of concern and needed to be addressed by the new solution. Megapixel Solution Nirvana Spa management received a demonstration of Arecont Vision® SurroundVideo® panoramic megapixel cameras arranged through its system integrator, Lantec Security. The image quality of the Arecont Vision® SurroundVideo® panoramic cameras was considered to be far superior to other cameras that were demonstrated and evaluated. Camera features include true wide dynamic range (WDR), motion detection, day/night functionality, remote focus/remote zoom, and vandal-resistant housings. Arecont Vision® SurroundVideo® 180° and 360° panoramic megapixel cameras were the choice for the new installation. Megapixel Benefit Arecont Vision® SurroundVideo® IP AV-8185DN panoramic megapixel cameras were deployed for surveillance of the car park and surrounding perimeter areas. Each camera provides a 180°continuous view of the scene which means that fewer cameras are needed to cover the entire area. There are no lapses in coverage, unlike the previous pan/tilt-based solution. The day/night capability of the SurroundVideo® cameras also ensures that high quality video is captured 24 hours a day. In the event of an incident, operators can zoom in live or on recorded video for a closer look or for evidentiary purposes. The surveillance system provides full coverage of external parking areas and increases safety of customers & staff Arecont Vision® SurroundVideo® IP AV-8365DN panoramic megapixel dome cameras are used inside the facilities. Each camera provides a continuous 360° view. Areas which previously required several analog pan/tilt cameras are now monitored by a single 360° megapixel panoramic camera. Nirvana Spa clients and staff alike appreciate the added coverage without the feeling of being watched. Issues are now quickly resolved because of the exceptional video quality and the ability to capture the moments leading up to and after any incident. “The image quality of the Arecont Vision® megapixel cameras is excellent,” said Graham Walker, Head of Procurement & Security, Nirvana Spa. “They have helped us to improve the level of safety and security without intruding on anyone’s sense of privacy.” Significant cost benefits were delivered by requiring fewer cameras and less supporting infrastructure. The SurroundVideo® panoramic megapixel camera solution is also less taxing on the IP network due to H.264 compression and bit rate control capabilities. Digital Sentry Video Management Software Digital Sentry® video management software from Pelco by Schneider Electric was selected as part of the project. Digital Sentry® is Arecont Vision® MegaLab™ integration certified. These collective advantages further reduce the overall Total Cost of Ownership (TCO) of the new surveillance system while increasing Return on Investment (ROI) for Nirvana Spa. “From a cost standpoint, we have saved time and money,” said Mr. Walker. “Fewer cameras are needed and any problems or incidents are resolved much faster and with less expense.” Megapixel Video-Based Solution The megapixel video-based solution delivers highly detailed images that are displayed on a video wall and monitored 24/7. Operators are able to control which views from each of the Arecont Vision® cameras are displayed, and they can zoom in on any selected areas to get a closer look if needed. The high quality of the video and the combined camera and VMS functionality allows Nirvana Spa to monitor key areas such as the gym and to respond to incidents or issues in real time as they occur. The new surveillance system also provides full coverage and recordings of external parking areas, minimizing potential losses, and increasing the safety of both customers and staff in a discreet manner.

The security industry is full of individuals who call themselves consultants. It’s a term that is thrown around rather loosely, and in some situations the term can be roughly translated as “between jobs.” But “real” consultants provide real value to their clients in a variety of subject matter specialties. We asked this week’s Expert Panel Roundtable: What role should consultants play in the security technology buying decision?

A basic tenet of sales is ABC – always be closing. But it's a principle that most professional salespeople would say oversimplifies the process. Especially in a sophisticated, high-tech market such as physical security, the required sales skills are much more involved and nuanced. We asked this week's Expert Panel Roundtable: What unique characteristics are required of salespeople in the arena of physical security systems?

The year ahead holds endless promise for the physical security industry, and much of that future will be determined by which technologies the industry embraces. The menu of possibilities is long – from artificial intelligence to the Internet of Things to the cloud and much more – and each technology trend has the potential to transform the market in its own way. We tapped into the collective expertise of our Expert Panel Roundtable to answer this question: What technology trend will have the biggest impact on the security market in 2019?