Retail security applications
Marriott International Inc. is a hospitality company and the Gaylord Opryland Resort and Convention Center is a Marriott property in the world. Located in Nashville, Tennessee, Gaylord Opryland offers visitors the chance to experience Music City under a single roof. The resort has a hotel with over 3000 suites and rooms and a smaller adjacent hotel with more than 300. Risk assessment Ryman Hospitality, the organization that owns Gaylord Brand Hotels, decided to embark on a risk assessment of t...
Doncaster Culture and Leisure Trust (DCLT), The Dome, required a new solution that would protect several areas, including one of the largest gym’s in Doncaster, The Fitness Village. Vanderbilt ACT365 system DCLT had a specific brief for this project that specified enhancing the staff and customer experience, while simultaneously providing access control solutions to restricted areas from the general public, members, and staff alike. Oliver Law Security (OLS) Ltd. did not hesitate to rec...
An important heritage site which played a key role in protecting the UK during World War II is itself being made safe and secure with the installation of a comprehensive and fully integrated security system, including more than 75 Dahua HD CCTV cameras. Battle of Britain Bunker The Battle of Britain Bunker is an underground operations room in Uxbridge, formerly used by No. 11 Group Fighter Command during the Second World War, most notably in the Battle of Britain and on D-Day. The operations...
Installation company Nessence recently integrated Vanderbilt’s ACT365 cloud-based access control and video management system with Mobile BankID in Sweden. Mobile BankID is a citizen identification solution that allows companies, banks, and government agencies to authenticate and conclude agreements with individuals over the internet. The integration with ACT365 comes together to solve a brief put forward by the supermarket chain, ICA Sweden. Web API for integration Tobias Olofsson, Proj...
Retailers face complex challenges that range from loss prevention and maintaining a safe environment for both customers and staff to improving customer experience and operational productivity. Choose Ava Unified Security (formerly Vaion) to ensure security operators can tap into advanced analytics to detect and react to anomalies in real-time. Additionally, store managers can use Ava’s customer intelligence insights to increase profits and meet the customers’ needs. Leverage Ava&rsq...
Places of leisure, where one spends one’s downtime, are public by design. Unlike a bank vault or power plant, they actively invite visitors. One can’t just lock them down and hope no one turns up. Equally, to ensure user and property safety, access must not be a free for all. Managing risk - separating authorized from unauthorized people and locations - is part of every site manager’s daily routine. Intelligent locking makes this workload a whole lot easier. Intelligent keys...
Aiphone, an international manufacturer of intercom and security communication products, is announcing a touchless sensor that allows a way for visitors, vendors, and employees to initiate a contactless call with a simple gesture. Gesture activated calling Compatible with the IX Series door stations for easy installation, the sensor encourages users to “Wave Hello” to activate a call, reducing exposure to germs and the spread of bacteria in high-touch areas. This touchless solution can be easily included anywhere an IX Series door station is installed, offering a reliable method to call inside the facility to the master station without contacting the exterior intercom. Beneficial for high-volume environments This solution is valuable in high-volume environments: Educational facilities and daycare centers Condos, and other multi-tenant residential facilities Office buildings and high-rises Clinics, hospitals, and pharmacies Parking lots and garages Security communication Where security communication is required and lowering the spread of bacteria is critical, visitors or staff can request access by calling with a simple wave of the hand. From here, calls can be screened with crisp audio and clear video. This solution can also be used to greet employees who’ve lost their access control card or to facilitate contactless deliveries. Additionally, the sensor’s detection zone helps avoid unwanted activations from external sources, such as wind or outdoor debris. Its low-profile design and aesthetic look can complement any building exterior.
LenelS2 introduced its indoor location subscription-based service for businesses and other organizations using LenelS2’s BlueDiamond™ cellphone app version 2.1.8 for smartphones. Touchless solutions This new premium cellphone app service complements LenelS2’s touchless access solutions by providing users with: the ability to quickly pull up a map to determine the current location within a building, search for points of interest, use turn-by-turn directions for efficient navigation and unlock doors directly from a building map. The service is an advanced solution in Carrier’s Healthy Buildings Program. LenelS2, an advanced security systems, and services company is a part of Carrier Global Corporation, the global provider of healthy, safe, and sustainable building, and cold chain solutions. Efficient building navigation “Our new BlueDiamond Indoor Location service raises the bar for mobile credential app capabilities. BlueDiamond mobile credential holders can confidently find their way within buildings, enabling easier, more efficient building navigation,” said Ernie Chan, General Manager, BlueDiamond and Value-Added Services, LenelS2. “This new capability expands the ways credentialed users experience touchless access control, including unlocking doors in their path.” Unlock with voice commands For customers utilizing the LenelS2™ OnGuard® or NetBox™ access control security systems, the Indoor Location service provides app users with convenient facility-wide navigation. From corporate campuses to entertainment venues, hospitals, convention centers, and more, users can quickly get directions by pulling up a map from their smartphone to show their current location and search for points of interest such as meeting rooms, exits, and more. Users can also unlock doors using voice commands for an enhanced touchless access experience In combination with BlueDiamond readers, users can also unlock doors using voice commands or other app features for an enhanced touchless access experience. Compatible with various technologies The Indoor Location service is hardware-agnostic, allowing it to work with various technologies including Wi-Fi, Bluetooth Low Energy, and virtual beacons. Organizations can digitize facility maps and define dynamic points of interest. The beacons deployed throughout the facility enable the app to triangulate the smartphone’s location for display on the map. The Indoor Location service joins the recently announced Contact Notification service as part of BlueDiamond mobile app version 2.1.8 that also includes a variety of non-subscription-based updates to improve the access control and user experience.
Johnson Controls, a smart, healthy, and sustainable building, and architect of the OpenBlue digital platforms has announced the introduction of eight additions to its popular Tyco Illustra Flex camera series. High performance and safety With enhanced image processing, improved low-light capability, and secure trunk protection against cyber-attacks, the new NDAA compliant Illustra Flex Gen3 cameras are designed to provide high performance, cost-effective solutions for virtually any video surveillance application. The Illustra Flex Gen3 is capable of connecting into the Johnson Controls OpenBlue platform, a complete suite of connected solutions for sustainability, new healthy occupant experiences, and safety and security solutions. Different Models of Camera With a small footprint, the aesthetically attractive Illustra Flex Gen3 cameras provide a choice of bullet, indoor mini-dome, outdoor mini-dome, and compact camera formats. The new 3MP models will supersede existing Gen2 3-MP Illustra Flex cameras. Advanced camera features The 8MP (4K) models, which feature a built-in suite of intelligent video analytics for enhanced situational awareness and faster response, as well as facilitate exception reporting, complement 4K Flex Gen2 cameras. The external cameras are equipped with built-in adaptive IR illuminators which enable them to capture crisp, clear images day or night, regardless of lighting conditions, up to a distance of 40 meters, while the compact cameras IR illuminators are effective up to 15 meters.
Pyronix launches its latest security peripheral, the MCEXTERNAL-WE outdoor wireless magnetic contact. Perimeter security This tough, tamperproof and weatherproof contact extends perimeter protection applications to secure sheds, garages, gates, and more, with remote voice push notification alerts via the smart device apps, HomeControl2.0 and ProControl+. “We’re very pleased to add this perimeter protection option to the range, as this really extends perimeter protection use case applications of the system as a whole,” Laurence Kenny, Pyronix Marketing Director, said. Easy to fit and voice recognition Featuring an IP66 rating, this highly discreet and versatile Grade 2 device is easy to fit and calibrate while delivering reliable performance with reduced false alarms, even with gaps of up to 70mm between contact and magnet. MCEXTERNAL-WE has been designed to offer maximum coverage and flexibility for multiple purposes Connect the MCEXTERNAL-WE to security cameras to provide perimeter protection with voice push notifications and instant video verification of any intrusion via ProControl+. “The MCEXTERNAL-WE has been designed to offer maximum coverage and flexibility for multiple purposes, whether securing an outbuilding or a gate,” Laurence said. Voice and video- verification He continued: “We’re delighted to add this outdoor contact to the range, as a system can now offer both volumetric coverages of an area using our outdoor XD detectors, as well as a specific outbuilding and perimeter defense with the MCEXTERNAL-WE.” “By adding this to our app-enabled systems, the user will be notified via a voice push notification to their app whenever the contact is triggered – letting them know of a break-in or to simply tell them that their gate has been opened.” “If the contact has been linked to one of our cameras, say the LightCamera, the user will also receive Full-HD video verification and active defense capabilities via ProControl+; increasing not only the level of interactivity and value our security system provides users, but also upsell opportunities for our installers.” Wireless installation Built from quality plastics for satisfying installation, the MCEXTERNAL-WE also provides a wireless range of 300m in open space and outstanding 2-year battery life. Extend perimeter protection applications with the tough, tamperproof, and weatherproof MCEXTERNAL-WE. Secure from the outside in.
HID Global, trusted identity solutions announced the general availability of WorkforceID™ Authentication solution, the latest addition to its cloud platform for creating a seamless, effortless experience for issuing, managing, and using identity credentials in physical and digital workplaces. Multi-factor authentication platform Workforce ID Authentication builds upon HID's proven and widely deployed multi-factor authentication platform for consumer applications including online and cellphone banking. It joins a growing suite of employee ID badging, visitor management, and other trusted workforce identity solutions. Identity as the parameter "A person's identity has become the new security perimeter in a hybrid workplace that now extends from home to the office and everywhere in between," said Julian Lovelock, VP Global Business Segment, IAM, with HID Global. A person's identity has become the new security perimeter in a hybrid workplace that now extends from home to the office "The addition of multi-factor authentication to the HID WorkforceID platform advances our vision of a unified and flexible approach to identity and access management for an organization's employees, partners, and contractors. This is the next step in providing a suite of applications that manage digital and physical identity credentials through one convenient cloud platform." Easy and secure integration Pivotal in HID's overall multi-factor authentication portfolio, the HID® WorkforceID Authentication solution enables organizations to extend a streamlined, simple, and secure login experience to every user and application throughout today's diverse and dynamic enterprise environment. It easily integrates with Microsoft's on-premise Active Directory (AD) or cloud-based Azure AD. This platform is positioned within the environment to enable: Simplified deployment and administration: Easy integration with cloud-based, on-premise, or hybrid legacy applications, as well as existing enterprise technology including Virtual Private Networks (VPNs) for remote login. Multiple authentication factors: HID® ActivID™ one-time password tokens and security keys, smart cards, and the HID® Approve™ cellphone app that enables users to authenticate to applications and deny fraudulent login attempts via their phone. Standards-based security: ISO 27001 standards, SOC2-certified, and EU GDPR-compliant. Intuitive user experience: Featuring self-service tasks for setting up authentication methods. Authentication ecosystem expansion The WorkforceID Authentication solution extends HID's broader authentication ecosystem that includes its comprehensive credential offering and WorkforceID Digital Credential Manager for easily managing workforce authenticators used for both physical and digital access.
A security solutions developer, designer, and provider, Videcon, has launched their new Concept Pro ColourSmart camera range, providing clear full-color imagery 24 hours a day. The complete CCTV range combines Videcon’s Deep Learning technology and powerful software, to allow footage to always remain in color with clear and crisp imagery, day, or night. ColourSmart Features The ColourSmart cameras have a larger lens and image sensor which allows them to let in as much light as possible, software that provides a crisp and clear image, and warm white light which will activate if there isn’t sufficient ambient lighting to keep the image in color. Each camera is also equipped with Videcon’s innovative Deep Learning technology, which means that sensors focus only on events that matter and it can distinguish people and vehicles from other moving objects. Camera system for everyone Videcon Managing Director, Matt Rushall said, “We’re so excited to be launching our new Concept Pro ColourSmart range and we hope this is the start of our customers seeing their security in an entirely new way.” “Our team have been hard at work ensuring the cameras have the best color imagery possible, along with our Deep Learning software and its compatibility with other security systems to make it a security system that’s for everyone at all times.”
Display solutions play a key role in SOCs in providing the screens needed for individuals and teams to visualize and share the multiple data sources needed in an SOC today. Security Operation Center (SOC) Every SOC has multiple sources and inputs, both physical and virtual, all of which provide numerous data points to operators, in order to provide the highest levels of physical and cyber security, including surveillance camera feeds, access control and alarm systems for physical security, as well as dashboards and web apps for cyber security applications. Today’s advancements in technology and computing power not only have increasingly made security systems much more scalable, by adding hundreds, if not thousands, of more data points to an SOC, but the rate at which the data comes in has significantly increased as well. Accurate monitoring and surveillance This has made monitoring and surveillance much more accurate and effective, but also more challenging for operators, as they can’t realistically monitor the hundreds, even thousands of cameras, dashboards, calls, etc. in a reactive manner. Lacking situational awareness is often one of the primary factors in poor decision making In order for operators in SOC’s to be able to mitigate incidents in a less reactive way and take meaningful action, streamlined actionable data is needed. This is what will ensure operators in SOC truly have situational awareness. Situational awareness is a key foundation of effective decision making. In its simplest form, ‘It is knowing what is going on’. Lacking situational awareness is often one of the primary factors in poor decision making and in accidents attributed to human error. Achieving ‘true’ situational awareness Situational awareness isn’t just what has already happened, but what is likely to happen next and to achieve ‘true’ situational awareness, a combination of actionable data and the ability to deliver that information or data to the right people, at the right time. This is where visualization platforms (known as visual networking platforms) that provide both the situational real estate, as well as support for computer vision and AI, can help SOCs achieve true situational awareness Role of computer vision and AI technologies Proactive situational awareness is when the data coming into the SOC is analyzed in real time and then, brought forward to operators who are decision makers and key stakeholders in near real time for actionable visualization. Computer vision is a field of Artificial Intelligence that trains computers to interpret and understand digital images and videos. It is a way to automate tasks that the human visual system can also carry out, the automatic extraction, analysis and understanding of useful information from a single image or a sequence of images. There are numerous potential value adds that computer vision can provide to operation centers of different kinds. Here are some examples: Face Recognition: Face detection algorithms can be applied to filter and identify an individual. Biometric Systems: AI can be applied to biometric descriptions such as fingerprint, iris, and face matching. Surveillance: Computer vision supports IoT cameras used to monitor activities and movements of just about any kind that might be related to security and safety, whether that's on the job safety or physical security. Smart Cities: AI and computer vision can be used to improve mobility through quantitative, objective and automated management of resource use (car parks, roads, public squares, etc.) based on the analysis of CCTV data. Event Recognition: Improve the visualization and the decision-making process of human operators or existing video surveillance solutions, by integrating real-time video data analysis algorithms to understand the content of the filmed scene and to extract the relevant information from it. Monitoring: Responding to specific tasks in terms of continuous monitoring and surveillance in many different application frameworks: improved management of logistics in storage warehouses, counting of people during event gatherings, monitoring of subway stations, coastal areas, etc. Computer Vision applications When considering a Computer Vision application, it’s important to ensure that the rest of the infrastructure in the Operation Center, for example the solution that drives the displays and video walls, will connect and work well with the computer vision application. The best way to do this of course is to use a software-driven approach to displaying information and data, rather than a traditional AV hardware approach, which may present incompatibilities. Software-defined and open technology solutions Software-defined and open technology solutions provide a wider support for any type of application the SOC may need Software-defined and open technology solutions provide a wider support for any type of application the SOC may need, including computer vision. In the modern world, with everything going digital, all security services and applications have become networked, and as such, they belong to IT. AV applications and services have increasingly become an integral part of an organization’s IT infrastructure. Software-defined approach to AV IT teams responsible for data protection are more in favor of a software-defined approach to AV that allow virtualised, open technologies as opposed to traditional hardware-based solutions. Software’s flexibility allows for more efficient refreshment cycles, expansions and upgrades. The rise of AV-over-IP technologies have enabled IT teams in SOC’s to effectively integrate AV solutions into their existing stack, greatly reducing overhead costs, when it comes to technology investments, staff training, maintenance, and even physical infrastructure. AV-over-IP software platforms Moreover, with AV-over-IP, software-defined AV platforms, IT teams can more easily integrate AI and Computer Vision applications within the SOC, and have better control of the data coming in, while achieving true situational awareness. Situational awareness is all about actionable data delivered to the right people, at the right time, in order to address security incidents and challenges. Situational awareness is all about actionable data delivered to the right people Often, the people who need to know about security risks or breaches are not physically present in the operation centers, so having the data and information locked up within the four walls of the SOC does not provide true situational awareness. hyper-scalable visual platforms Instead there is a need to be able to deliver the video stream, the dashboard of the data and information to any screen anywhere, at any time — including desktops, tablets phones — for the right people to see, whether that is an executive in a different office or working from home, or security guards walking the halls or streets. New technologies are continuing to extend the reach and the benefits of security operation centers. However, interoperability plays a key role in bringing together AI, machine learning and computer vision technologies, in order to ensure data is turned into actionable data, which is delivered to the right people to provide ‘true’ situational awareness. Software-defined, AV-over-IP platforms are the perfect medium to facilitate this for any organizations with physical and cyber security needs.
Human beings have a long-standing relationship with privacy and security. For centuries, we’ve locked our doors, held close our most precious possessions, and been wary of the threats posed by thieves. As time has gone on, our relationship with security has become more complicated as we’ve now got much more to be protective of. As technological advancements in security have got smarter and stronger, so have those looking to compromise it. Cybersecurity Cybersecurity, however, is still incredibly new to humans when we look at the long relationship that we have with security in general. As much as we understand the basics, such as keeping our passwords secure and storing data in safe places, our understanding of cybersecurity as a whole is complicated and so is our understanding of the threats that it protects against. However, the relationship between physical security and cybersecurity is often interlinked. Business leaders may find themselves weighing up the different risks to the physical security of their business. As a result, they implement CCTV into the office space, and alarms are placed on doors to help repel intruders. Importance of cybersecurity But what happens when the data that is collected from such security devices is also at risk of being stolen, and you don’t have to break through the front door of an office to get it? The answer is that your physical security can lose its power to keep your business safe if your cybersecurity is weak. As a result, cybersecurity is incredibly important to empower your physical security. We’ve seen the risks posed by cybersecurity hacks in recent news. Video security company Verkada recently suffered a security breach as malicious attackers obtained access to the contents of many of its live camera feeds, and a recent report by the UK government says two in five UK firms experienced cyberattacks in 2020. Cloud computing – The solution Cloud stores information in data centres located anywhere in the world, and is maintained by a third party Cloud computing offers a solution. The cloud stores your information in data centres located anywhere in the world and is maintained by a third party, such as Claranet. As the data sits on hosted servers, it’s easily accessible while not being at risk of being stolen through your physical device. Here’s why cloud computing can help to ensure that your physical security and the data it holds aren’t compromised. Cloud anxiety It’s completely normal to speculate whether your data is safe when it’s stored within a cloud infrastructure. As we are effectively outsourcing our security by storing our important files on servers we have no control over - and, in some cases, limited understanding of - it’s natural to worry about how vulnerable this is to cyber-attacks. The reality is, the data that you save on the cloud is likely to be a lot safer than that which you store on your device. Cyber hackers can try and trick you into clicking on links that deploy malware or pose as a help desk trying to fix your machine. As a result, they can access your device and if this is where you’re storing important security data, then it is vulnerable. Cloud service providers Cloud service providers offer security that is a lot stronger than the software in the personal computer Cloud service providers offer security that is a lot stronger than the software that is likely in place on your personal computer. Hyperscalers such as Microsoft and Amazon Web Service (AWS) are able to hire countless more security experts than any individual company - save the corporate behemoth - could afford. These major platform owners have culpability for thousands of customers on their cloud and are constantly working to enhance the security of their platforms. The security provided by cloud service providers such as Claranet is an extension of these capabilities. Cloud resistance Cloud servers are located in remote locations that workers don’t have access to. They are also encrypted, which is the process of converting information or data into code to prevent unauthorized access. Additionally, cloud infrastructure providers like ourselves look to regularly update your security to protect against viruses and malware, leaving you free to get on with your work without any niggling worries about your data being at risk from hackers. Data centres Cloud providers provide sophisticated security measures and solutions in the form of firewalls and AI Additionally, cloud providers are also able to provide sophisticated security measures and solutions in the form of firewalls and artificial intelligence, as well as data redundancy, where the same piece of data is held within several separate data centres. This is effectively super-strong backup and recovery, meaning that if a server goes down, you can access your files from a backup server. Empowering physical security with cybersecurity By storing the data gathered by your physical security in the cloud, you're not just significantly reducing the risk of cyber-attacks, but also protecting it from physical threats such as damage in the event of a fire or flood. Rather than viewing your physical and cybersecurity as two different entities, treat them as part of one system: if one is compromised, the other is also at risk. They should work in tandem to keep your whole organization secure.
The transition to remote working has been a revelation for many traditional office staff, yet concerns over data security risks are rising. Mark Harper of HSM explains why businesses and their remote workers must remain vigilant when it comes to physical document security in homes. Pre-pandemic, home offices were often that neglected room in people’s homes. But now things are different. After the initial lockdown in 2020, 46.6% of UK workers did some work at home with 86% of those doing so because of the pandemic. Semi-Permanent workspaces Since then, many have found that over time, those semi-permanent workspaces have become slightly more permanent – with official hybrid working coming into effect for an assortment of businesses and their teams. The adoption of hybrid working can in fact be seen as one of the few positives to come from the pandemic, with less travel, more freedom and higher productivity top of the benefits list for businesses and their employees. The handling of sensitive documents, is a growing concern for office managers But those welcomed benefits don’t tell the whole story. The transition to remote working has undoubtedly impacted workplace security, with various touch points at risk. The handling of sensitive documents for example, is a growing concern for office managers. In simpler times, sensitive data was more or less contained in an office space, but with millions of home setups to now think about, how can businesses and their office managers control the issue of desk data? Physical document security As of January 2021, it’s said that one in three UK workers are based exclusively at home. That’s millions of individuals from a variety of sectors, all of which must continue in their efforts to remain data secure. With that, reports of cyber security fears are consistently making the news but that shouldn’t be the sole focus. There is also the underlying, but growing, issue of physical document security. The move to remote working hasn’t removed these physical forms of data – think hard drives, USBs and paper based documentation. A recent surge in demand for home printers for example, only exemplifies the use of physical documents and the potential security issues home offices are facing. Adding to that, research conducted in 2020 found that two out of three employees who printed documents at home admitted to binning those documents both in and outside of their house without shredding them. Data security concern Without the right equipment, policies and guidance, businesses are sure to be at risk Those findings present a huge data security concern, one that must be fixed immediately. The Information Commissioner’s Office (ICO) has since released guidance for those working from their bedrooms and dining tables. Designed to help overcome these challenges, the ‘security checklists’ and ‘top tips’ should be the first port of call for many. Yet throughout, the ICO make reference to ‘following your organization’s policies and guidance’ – highlighting that the onus isn’t solely on the individuals working from their makeshift offices. Office managers have a monumental task on their hands to ensure teams are well equipped within their home setups. Without the right equipment, policies and guidance, businesses are sure to be at risk. But it would be wrong to insinuate that unsecure desk data has only now become an issue for organizations. Modern office spaces Keeping clear desks has long been a battle for many office managers. In fact, clear desk policies are practiced in most modern office spaces, with it recognized as a key preventative to personal information being wrongly accessed and so falling foul of GDPR legislation. Throwing sensitive documents in the bin was never an option pre-pandemic However, the unsupervised aspect of home working has led to a potentially more lax approach to these policies, or in some cases, they can’t be followed at all. For those taking a more laid back approach, organization leaders must remind staff of their data security responsibilities and why clear desk policies have previously proven effective. Ultimately, throwing sensitive documents in the bin was never an option pre-pandemic and this must be carried through to home workspaces now. Securely destroy documents There are also concerns over the equipment people have access to at home. For example, without a reliable home shredding solution, data security suddenly becomes a tougher task. To add to that, several recommendations state that employees working from home should avoid throwing documents away by instead transporting them to the office for shredding once lockdown rules ease. While this is an option, it does pose further issues, with document security at risk of accidental loss or even theft throughout the transportation period, not to mention the time spent in storage. The best and most effective way to securely destroy documents is at the source, especially in environments where higher levels of personal data is regularly handled. Correct shredding equipment The recent findings on home office behavior represent a true security risk Only when home workers implement their own clear desk policies alongside the correct shredding equipment (at the correct security level), can both home office spaces and regular offices become data secure. Realistically, these solutions should, like the common home printer, become a staple in home office spaces moving forward. The likelihood is that many UK workers will remain in their home offices for the foreseeable future, only to emerge as hybrid workers post-pandemic. And while the current working environment is more ideal for some than others, the recent findings on home office behavior represent a true security risk to organizations. With this in mind, it’s now more key than ever for business leaders, their office managers and homeworkers to all step up and get a handle on home data security policies (as well as maintaining their standards back at the office) – starting with the implementation of clear desk policies. After all, a clear desk equals a clear mind.
When 150,000 video surveillance cameras get hacked, it’s big news. Even if the main reason for the hack was to make a point. Even if the major consequence is bad publicity for a video company (and, by extension, the entire video surveillance industry). The target of the hack was Silicon Valley startup Verkada, which has collected a massive trove of security-camera data from its 150,000 surveillance cameras inside hospitals, companies, police departments, prisons and schools. Previously, Verkada has been known for an aggressive sales approach and its intent to disrupt the traditional video market. The data breach was accomplished by an international hacker collective and was first reported by Bloomberg. The reported reasons for the hack were “lots of curiosity, fighting for freedom of information and against intellectual property, a huge dose of anti-capitalism, a hint of anarchism – and it’s also just too much fun not to do it,” according to Bloomberg. Tesla amongst those impacted The “fun” included access to a video showing the inside of a Florida hospital, where eight hospital staffers tackled a man and pinned him to the bed. Inside a Massachusetts police station, officers are seen questioning a man in handcuffsA view inside a Tesla warehouse in Shanghai, China, showed workers on an assembly line. Inside a Massachusetts police station, officers are seen questioning a man in handcuffs. There are even views from Verkada security cameras inside Sandy Hook Elementary School in Connecticut, where a gunman killed more than 20 people in 2012. In a “security update” statement, Verkada reports: “Our internal security experts are actively investigating the matter. Out of an abundance of caution, we have implemented additional security measures to restrict account access and further protect our customers.” Hacking was possible due to built-in feature The hacker group was able to obtain “root” access on the cameras, meaning they could use the cameras to execute their own code, reports Bloomberg. Obtaining this degree of access to the camera did not require any additional hackingUsing that access, they could pivot and obtain access to the broader corporate network of Verkada’s customers or hijack the cameras and use them as a platform to launch future hacks, the hackers told Bloomberg. Obtaining this degree of access to the camera did not require any additional hacking, as it was a built-in feature. Elisa Costante, VP of research for cybersecurity firm Forescout, calls the Verkada security camera hack "shocking." "Connected cameras are supposed to provide an additional layer of security to organizations that install them,” she says. “Yet, as the Verkada security camera breach has shown, the exact opposite is often true. [It is worrisome that] the attack wasn't even very sophisticated and didn't involve exploiting a known or unknown vulnerability. The bad actors simply used valid credentials to access the data stored on a cloud server.” Super Admin account had access to all cameras Hackers gained access to Verkada through a “Super Admin” account, allowing them to peer into the cameras of all of its customers. They found a username and password for an administrator account publicly exposed on the internet, according to Bloomberg. The hackers lost access to the video feeds and archives after Bloomberg contacted Verkada.Hackers lost access to the video feeds and archives after Bloomberg contacted Verkada The results could have been worse, says Costante. "In this case, the bad actors have seemingly only resorted to viewing the footage these cameras have captured. But they are likely able to cause a lot more damage if they choose to do so, as our own research team has discovered. We were able to intercept, record and replace real-time footage from smart cameras by exploiting unencrypted video streaming protocols and performing a man-in-the-middle attack. This effectively gives criminals a virtual invisibility cloak to physically access premises and wreak havoc in the real world.” Impact on broader video surveillance industry The impact of a well-publicised cyber-attack on the broader video surveillance industry is also a concern. “As an industry, and as manufacturers in physical security, we cannot take these hacks lightly,” says Christian Morin, CSO & Vice-President of Integrations & Cloud Services, Genetec. “The potential broad-reaching impact of these hacks on physical security systems, including providing a beachhead to facilitate lateral movement onto networks, resulting in data and privacy breaches or access to critical assets and infrastructure, cannot be overstated. It is our responsibility and duty to users of our technology to prioritise data privacy and cybersecurity in the development, distribution, and deployment of video surveillance systems.” Widespread government and healthcare use The Verkada cameras are in widespread use within government and healthcare, which are by far the company’s most dominant verticals. Lesser verticals for them are manufacturing, financial and retail.The Verkada website pledges to take privacy seriously Verkada’s line of hybrid cloud security cameras combines edge-based processing with the capabilities of cloud computing. Cameras analyse events in real-time, while simultaneously leveraging computer vision technology for insights that bring speed and efficiency to incidents and investigations. Command, Verakda’s centralised web-based platform, provides users with access to footage they need. Motion detection, people analytics, and vehicle analytics enable searches across an organization to find relevant footage. The Verkada website pledges to take privacy seriously: “We are passionate about developing products that enhance the security and privacy of organizations and individuals. We believe that well-built, user-friendly systems make it easier to manage and secure physical environments in ways that respect the privacy of individuals while simultaneously keeping them safe.”
A result of the COVID-19 pandemic has been fewer crowds gathering for outdoor events. However, sooner or later, crowded events will surge, as will the danger of injury or death from vehicle attacks. The threats of vehicular violence are still present even though collisions have become less frequent and traffic, in general, is at a significant low. Preparing for such instances remains a high priority, and institutions are seeking to take a preemptive stance to prevent major incidents before they happen. Vehicle security barriers Even amid the pandemic, manufacturers of vehicle barriers have not seen a major impact on their sales. “Half of the battle against aggressors perpetrating a vehicle attack is pre-planning,” says Greg Hamm, Vice President of Sales and Marketing, Delta Scientific. He says Delta is fortunate to have long-standing trust relationships with many agencies, built over the last 46 years. “We're happy to see that demand for vehicle security barriers has not changed much – customers are preparing for the future when crowds will be present again, and probably larger than ever,” adds Stuart Glen, National Sales Manager of Jackson’s Fencing. “Lots of councils are using the downtime to install or upgrade security around town and city centers, which is promising.” Physical structures such as bollards, barriers, and barricades can stop a vehicle from entering a high-foot-traffic area. Temporary venues can deploy portable barriers. "We're happy to see that demand for vehicle security barriers has not changed much" Fully automated system The first consideration is the level of security required for a particular location. A parking garage for a foreign embassy or federal courthouse will require far more serious security measures than a parking lot for a mall. Other primary factors to consider include the frequency of vehicles moving in and out and whether there will be vehicle inspections performed or a fully automated system at the entrance. “A key challenge when protecting people from vehicle attacks is trying to ensure that the public are kept safe, but do not feel worried or overly aware of any risks,” says Glen. “People should feel protected and be able to move freely. Discreet measures such as bollards are ideal as they don't restrict pedestrian flow but are very effective in the case of a hostile vehicle attack.” Sparking future assaults The use of vehicles as tools of destruction has become one of the top concerns for security specialists Events and sports venues need increased protection as they are likely targets due to the high numbers of crowds. Places of worship are sadly another target that should be given extra protection, says Glen. The use of vehicles as tools of destruction has become one of the top concerns for security specialists. This tactic has grown popular regardless of ideology and is especially alarming when coupled with cars’ accessibility. In many places, individuals only need a valid driver’s license to rent a truck. News of a particular attack encourages or inspires other individuals to perpetuate the same form of violence. Unfortunately, this creates a feedback loop as more reports emerge following these tragedies, potentially sparking future assaults. Straightforward security solutions In the case of vehicle-ramming attacks, there are straightforward security solutions to protect patrons. Delta Scientific offers over 100 product designs, emphasizing barriers that stop and destroy attacking vehicles. Delta’s barriers carry crash ratings from PU50 up to K54 and include sophisticated control systems that provide custom optimization. Control systems feature the latest, most advanced protection technology. Early warning systems enable active security measures built into Delta products plus alert features to on-site security personnel. Delta Scientific’s High Security Protection and Barricade Systems are used internationally by governments, armed forces, federal agencies, private corporations, and other industries. Jackson’s Fencing’s range of solutions includes fencing, bollards, road blockers, and gates. They have been tested to PAS 68 standards and can stop a 7.5-ton vehicle traveling at 50mph (80km/h). The products come with a 25-year guarantee. Attractive timber appearance They offer crash ratings up to M50 and include both automated barriers and passive bollards In addition, their unique Linebacker PNR system is a cable crash fence, encased within a timber post and rail fence, offering a completely discreet yet highly effective vehicle security barrier with an attractive timber appearance. Facilities that require day-to-day employee and civilian access need permanent solutions installed to thwart daily terror threats, says Hamm of Delta Scientific. Solutions include wedge barriers, bollards, beams, and sliding gates with high duty cycles and excellent reliability coupled with appropriate crash ratings. Local fairs and festivals, parades, conventions, sports, and vaccination sites utilize portable barriers that can be towed into place and set up within 30 minutes. They offer crash ratings up to M50 and include both automated barriers and passive bollards. They can be plugged into a local 120v source and provide a portable solution that allows vehicle throughput by pushing a button. Vehicle-borne attacks Both temporary and permanent barriers are extremely effective, says Glen of Jackson’s Fencing. Temporary barriers can be deployed rapidly and removed when a threat has passed (for example, an event such as the London marathon, where large crowds gather), while permanent measures are used for sites that will always be a high-risk target. Glen says temporary barriers also generally have a more dominating appearance and wider footprint. Permanent measures are used for sites that will always be a high-risk target. Temporary barriers can be used immediately after a risk assessment highlights vehicle-borne attacks as a threat to a site before permanent measures are installed. They can help to identify the ideal positioning of permanent barriers – often it's a case of trial and error before finding a solution that works well for one’s particular needs. The United States Department of Homeland Security (DHS) has provided certification according to the Support Anti-terrorism by Fostering Effective Technology Act (SAFETY Act) of 2002. Access control products This certification minimizes insurance risks for organizations that deploy authorized Delta vehicle access control products to protect against terrorists and errant drivers. All products certified are covered retroactively back to 1984 and are now authorized to carry the SAFETY Act Designated mark. By minimizing insurance risks to deploying authorized Delta vehicle access systems, this certification lets customers feel comfortable knowing that they have the full faith and backing of the Department of Homeland Security. A common planning deficiency occurs when designers choose non-certified barriers or barricades A common planning deficiency occurs when designers choose non-certified barriers or barricades. Certified equipment has been tested and proven to work under extreme conditions, thus giving planners the confidence they rely on. No area is more critical to the vehicle barrier selection process than testing. Without adequate testing, there is no assurance that the barrier will resist the threat. Independent testing company Testing is normally done by an independent testing company or government agency, such as the Department of State (DOS) and ASTM. Comprehensive reports of test results are issued and are available from the testing agency or manufacturer. A common misconception among the general public is that the barriers are ‘ugly,’ but this often comes from the appearance of temporary barriers that are installed for testing purposes before deciding on permanent measures. Temporary barriers often have a large footprint because they have no foundations and can be quite obtrusive. There are actually many discreet and attractive permanent solutions such as road blockers and stainless steel rising bollards, which allow flexible control over entry and security, and can be rapidly activated.
Convergint Technologies’ rapid growth has come through a combination of organic growth and acquisitions — they have acquired 35 companies since 2014. Growth has been a focus since day one when the founders started the systems integration company with 10 colleagues in a basement. Today, the diverse company includes more than 5,000 employees globally. As technology has advanced and business practices have evolved, Convergint’s core values and beliefs have guided their path forward. Customer-centric approach Convergint’s culture is a critical aspect of the company, from the executive level to frontline colleagues. “It is essential that the companies we look to acquire and develop partnerships with directly align with our people-first, customer-centric, inclusive culture centered on colleagues and customers,” says Mike Mathes, Executive Vice President, Convergint Technologies. “This approach has allowed us to maintain and grow our number of colleagues across our acquisitions and enables us to continue being our customers’ best service provider.” Integration practices Many practices have to be form-fitted to each individual acquisition A simple but important consideration as Convergint grows through acquisitions is: No two companies are the same. While some integration practices can be standardized across the company, many practices have to be form-fitted to each individual acquisition, says Mathes. “Our objective is not to come in and immediately implement change. We want to build on what has already been successful within the local market and share our learned experiences. There is plenty we can learn from each other and create a much better organization.” Mathes says that Convergint’s view of a successful acquisition is that 1+1=3. “The end result is always much more impactful than what we anticipated,” he says. “Every acquisition brings with it an experienced leadership team, dedicated and skilled colleagues, vertical market and technological expertise. Most acquisitions are in geographies where we do not already operate, so with every acquisition, we increase our capability to serve our customers much better.” Also, the network of Global Convergint Technology Centers (CTCs) helps expand clientele, and the Convergint Development Center (CDC) offers new support capabilities allowing acquisitions to grow at a very high rate. Expanding service Are there more acquisitions to come? Mathes says Convergint is always open to further expanding its footprint across the globe, improving its ability to service customers, deepening their technical expertise, and continuing to expand service offerings across the current and new vertical markets. However, the current focus remains on several key factors: service to colleagues, customers, and communities. “While obviously, acquisitions fuel our growth, the addition of these organizations to Convergint has really improved our ability to service clients on a global basis,” says Mathes. Acquiring ICD Security Solutions in Asia, for example, made Convergint a pioneer in that market for U.S.-based multi-national companies. Meeting customers demand “Convergint does not weigh market conditions when making an acquisition decision,” says Mathes. Rather, they are primarily focused on meeting or exceeding their customer’s needs on a local to a global level. They see acquisitions as a potential way to extend their geographic reach so they can be closer to customers. An acquisition might also expand technological or vertical market expertise. “The end goal is for us to enhance our service capabilities by attracting and retaining talented colleagues and leaders to better service our customers,” says Mathes. Enhancing and expanding services Convergint identifies how to leverage the expertise to further enhance and expand current service options“Economies of scale” have not been a consideration. They have never sought to acquire companies and restructure them in the process, for example. Rather, each company brings forth a unique skillset, is carefully vetted by the executive team and provides purpose in the company's mission and vision for the future.” “Frontline colleagues are Convergint’s most valuable assets,” says Mathes. Rather than restructuring and eliminating skilled, knowledgeable colleagues, Convergint identifies how they can leverage the expertise to further enhance and expand current service options for customers. “Our colleagues and their skill sets are our competitive advantage—they remain an essential element to our success,” says Mathes. Demand for integrator services “We continue to experience a growing demand for innovative solutions across electronic security, fire alarm, and life safety,” says Mathes. “As companies innovate further and rely on technologies such as artificial intelligence, cybersecurity, IoT, and cloud solutions, we expect to see an increased demand for integrator services. Our customers demand a local service provider who is responsive and can meet their needs, which is why Convergint aims to be its customers’ best service provider.” This year, Convergint is celebrating its 20th anniversary. In 2021, they will continue to focus on the same critical components that have dominated since day one taking care of colleagues, customers, and the communities where they operate.
Resilience and efficiency have become watchwords for the public institutions, before, during and after the ongoing health crisis. In delivering services fit for the modern world, these institutions need more than just innovation and accountability. They require flexibility and agility, too, including in how they approach security. The lock and key have enjoyed public trust for a long time. Keys were used in Ancient Egypt and Assyria, and warrant a mention in the Christian Old Testament. As a technology the key is familiar and proven, user-friendly and dependable. It can also be inflexible and time-consuming to manage. The security challenges of delivering public services do not stand still, but standard mechanical keys cannot move with oneself. Filtering access intelligently and dynamically has become part of security’s job description. Yet there is no need to dispose of the key altogether. One can adapt it, rather than throw it out. Intelligent, programmable keys combine the powerful features of electronic access control with the convenience of a mechanical key. They are keys, familiar and user-friendly… but evolved. When the key has a brain, one can do more with less. These efficiencies are critical in a world where demands on the public institutions are at levels not seen in generations. Cut workload and solve the problem of lost keys One [lost] key cost from €3,000 to €4,000 for changing cylinders and replacing the keys" Lost keys present mechanical security with its most intractable problem. When a key goes missing, time and budget are expended to remedy the situation. Extensive rekeying and reissuing to relevant keyholders are complex and expensive. Programmable keys, however, solve the problem quickly. The French town of Villiers-le-Bel, north of Paris, faced these familiar key management challenges. Each person in their Municipal Technical Centre carried approximately 40 physical keys. If one was lost or stolen, all compromised cylinders had to be changed. To prevent unauthorised access, all the keys had to be replaced, too, at great expense. Key duplication costs were mounting. “One [lost] key cost from €3,000 to €4,000 for changing cylinders and replacing the keys,” explains Fabrice Girard, Territorial Technician at the town’s Municipal Technical Centre. To fix this expensive lost key problem, Villiers-le-Bel city administrators chose to combine trusted mechanical security with new electromechanical key-operated locking, all managed within the same flexible, wireless access control system. Now lost or stolen electronic keys are cancelled instantly using secure cloud software which works inside a standard browser, no software installation required. Administrators can program access rights for any key, padlock or cylinder. They filtre access to specific sites and doors according to the precise requirements of every municipal employee. Keep residents safe in their homes In Aalborg, Denmark, around 3,000 citizens in home care have programmable locking cylinders installed at their front door. This replaces a cumbersome mechanical master-key system. Aalborg’s installation was tailored to meet the needs of this vulnerable group of city residents. Certified technicians simply replaced each old cylinder with a programmable cylinder If a home care resident loses their key, its access rights can be deleted from the system without the need for a lock replacement — keeping the keyholder’s home safe and saving the city time and money on rekeying. Managing Aalborg’s system is straightforward. Lock installation was quick and easy: certified technicians simply replaced each old cylinder with a programmable cylinder — with no wiring and no major alterations to the door. Aalborg’s fire brigade quickly took over the maintenance process. Brigade staff now grant or revoke access, and tailor permissions for different users or locations according to defined needs. In Skellefteå, Sweden, electromechanical locking has given local firefighters faster, safer access to any building. To speed up emergency response times and improve firefighter safety, the local service fitted houses with secure façade key cabinets.More rapid response means a better chance to prevent a fire spreading Property keys are stored inside the cabinets, so authorised firefighters get rapid building access if there is a fire. When the emergency call comes, firefighters update their individual, programmable key at the station or while on the move, using a remote key updater kept in the fire engine. There’s no longer any need for fire stations to hold multiple sets of keys or for off-site firefighters to divert to the station to collect the right key. More rapid response means a better chance to prevent a fire spreading. Safety is improved for everyone, Skellefteå residents at home and firefighters at work. Clear workflow bottlenecks in public housing With crime against empty properties on the rise, public authorities in the English city of Rotherham aimed to minimise the time a council house stands vacant. However, workers from multiple departments require access to prepare a property for a new tenant. Passing keys securely between all relevant staff members was a major cause of delay. Security managers issue the precise permissions which every staff member needs At Rotherham Metropolitan Borough Council (RMBC), intelligent key technology helped streamline these workflows, upgrading security and saving money at the same time. RMBC identified physical key handover as a major bottleneck in their workflow. They needed a solution to speed up the process. Now, each relevant RMBC staff member is issued with their own programmable key. Using simple online software, security managers issue the precise permissions which every staff member needs. The access rights of any key can be amended or revoked at any time. Physical handover of mechanical keys, and the time and money spent coordinating this process, has been eliminated. Preserve the fabric of historic buildings, and the design integrity of new spaces Building type can make a big difference to the access control one chooses. Public spaces inside protected heritage buildings often cannot opt for card- and reader-based access control. Here, wireless electronic cylinders which simply replace existing mechanical locks solve the problem, preserving doors which may be centuries old. Intelligent key security is hardly noticeable for the library’s many visitors The issue of aesthetics also affects modern public spaces, albeit differently. In Stuttgart, innovative design was a key element of the city’s new library building. Door security should be discreet and not disrupt the vision of Korean architect, Eun Young Yi. This was the first public building in Stuttgart’s Europaviertel, a unique creation with a double façade with glass bricks, a brightly lit atrium four storeys high, and public entrances on all four sides. Almost as soon as it opened, the building was declared an architectural icon — “instantly one of the world’s most beautiful libraries.” Intelligent key security is hardly noticeable for the library’s many visitors, yet critical for protecting Stuttgart’s precious public heritage Save time and money managing keys for a mobile workforce Many public services involve managing and directing a mobile or contractor workforce. Mileage expense mounts up when workers must return to base to collect keys or update their access rights. With a Bluetooth-powered solution, everyone carries their own programmable key Mobile workers use more fuel and increase a carbon footprint. One makes a business more sustainable quickly if one reduces the mileage one travels. Reducing miles while maintaining security is not easy, if one relies on mechanical keys to secure remote or dispersed sites. Bluetooth-enabled intelligent keys eliminate the need for workers to return to headquarters to collect or return a mechanical key. With a Bluetooth-powered solution, everyone carries their own programmable key and keeps its access rights up to date on the move, simply by making an encrypted connection to a secure smartphone app — meaning fewer miles driven and less money wasted on unnecessary fuel. One technology powers all the solutions All the installations referenced above — and many, many more across the full spectrum of public services — run on the same technology: CLIQ® from ASSA ABLOY. CLIQ combines electronic and mechanical security in a range of wireless cylinder applications, including a full range of mechatronic and electronic cylinders and padlocks. CLIQ locks are installed without wires: every cylinder’s power is supplied by a battery inside the CLIQ key. These keys are physically identical and programmable by a system administrator using a desktop updater; by keyholders with a portable programmer; or in the case of CLIQ Connect Bluetooth-enabled keys, via an encrypted connection to a secure smartphone app, minimising both wasted journeys and unnecessary social contact between workers and office staff. Intuitive software makes it simple to manage access rights, enable and disable keys and customise access schedules, on site or on the go. To learn how you can put CLIQ® intelligent key technology to work in agile, flexible, secure public services, download a free introductory guide at https://campaigns.assaabloyopeningsolutions.eu/eCLIQ
Protecting assets and people has always been a top priority for Kirkland’s, a global home décor retailer. With over 400 stores in 37 states, Kirkland’s is a go-to spot for a broad selection of distinctive merchandise: art, mirrors, candles, lamps, frames, accent rugs, furniture and more. When they evaluated their security solutions in 2016, they determined they needed to upgrade the analog video surveillance systems in use at their existing locations and plan for new stores. Saraya Charlton, Kirkland’s Loss Prevention Investigator, said the analog video surveillance cameras they had in place were acceptable, but they desired cameras with wider coverage and better resolution. The department was also frustrated with the amount of time it took to investigate incidents for loss prevention and personal injury claims. Each time they were called to investigate an incident – vandalism, theft, employee misconduct, a slip and fall, or a cut from broken merchandise – each individual store had to extract the footage from the analog DVR at that location and send it to loss prevention at Kirkland’s headquarters. IP-based video surveillance system Charlton said Kirkland’s sought an IP-based solution that could be accessed remotely Charlton said Kirkland’s sought an IP-based solution that could be accessed remotely, that would make the loss prevention investigation process more efficient, and would provide additional benefits. Management wanted a camera that provided a clear picture, while minimizing bandwidth usage and had analytics capability. Working with several systems integrators, Kirkland’s chose to deploy an IP video surveillance solution consisting of Hanwha video surveillance cameras managed by salient enterprise Video Management Software (VMS). Wisenet X series XNV-6011 2MP HD dome cameras The first phase of the security upgrade has included the deployment of 1,800 Hanwha Wisenet X series XNV-6011 2 megapixel HD dome cameras and Wisenet Lite vandal-resistant dome cameras at 200 Kirkland’s locations, as well as the distribution center and the e-commerce building. As new stores are built by this growing retailer, they will also include the Hanwha-Salient security solution. They expect to have a full migration to IP at all locations by 2021. Each Kirkland’s location is outfitted with approximately eight cameras that are positioned to capture the entrance, the sales floor and the back of house operations. Charlton said Hanwha’s cameras provide the most comprehensive view of the store possible. Retail security “The wide-angle capability – as well as the quality of the camera – is really what sold us on Hanwha,” said Charlton, adding “We are getting the best views possible and they are allowing us to see the entire sales floor which is exactly what we wanted and needed.” Hanwha’s Wisenet X series of cameras is a perfect fit for the retail environment. The wide-angle 2.8 mm lens captures a 112-degree horizontal field of view, for a retailer that means doing more with less. Hanwha’s Wisenet X series of cameras is a perfect fit for the retail environment Video analytics, DVR and VMS Charlton said the Hanwha cameras are particularly useful at store entrances because, thanks to the WDR feature, video images are not affected by the bright sunlight that often shines through the windows and they can still see faces clearly. And because many of Hanwha’s cameras offer license free analytics, Kirkland’s will begin exploring that capability in the future to gain information on people counting, heat mapping and dwell time. The Hanwha-Salient solution has improved Kirkland’s loss prevention investigation efficiency since the team is able to pull recorded video from any camera via the Salient VMS rather than wait for information to be extracted from an analog DVR. They also appreciate being able to use Hanwha’s Device Manager to troubleshoot and resolve any camera issues remotely first rather than unnecessarily sending out a service technician. WiseStream II compression technology In addition to offering quality images, improved field of view and more efficient operations, the Hanwha solution has also helped Kirkland’s conserve valuable bandwidth with Hanwha WiseStream II compression technology, said Charlton. WiseStream II dynamically controls encoding, balancing quality and compression according to movement of the image. Combined with H.265 compression, bandwidth efficiency can be improved by up to 75 percent compared to current H.264 technology. “We share our video surveillance and security bandwidth with our Point of Sale system and we don’t ever want to take away from the bandwidth of POS transactions or impact the speed at which they go through,” said Charlton. “Hanwha’s Wisestream compression technology fits our business model and along with Salient helps preserve and efficiently manage bandwidth. It’s really helpful to have a camera that’s smart enough to be able to tweak and regulate itself.”
Car theft is a concern for many people, so imagine if one person was responsible for a whole load of them. Car dealer P. Christensen in Denmark knows this headache from personal experience, suffering a number of thefts from their fenced area. It was time to ramp up security, so they turned to Telesikring, the largest private-owned security company in Denmark, for a perimeter detection solution. Telesikring upgraded security with a solution using Hikvision surveillance cameras. Despite existing security measures like electric fences and burglar alarms, the car dealership was still experiencing thefts. Thieves were managing to come up with increasingly imaginative ways to beat the system – like crawling over fences and even digging underneath them. Perimeter detection solution They stole all sorts of items, including wheels and catalysts from the cars and vans exhibited at the site. These represent quite some value, and the cost of these losses was mounting up. They needed a solution which could work for them in all sorts of weather conditions and in the dead of night – the most vulnerable time. The premises have some quite remote outlying areas, which were also particularly at risk. The car dealership is now monitored using a perimeter detection solution made up of both conventional and thermal cameras. These cameras are connected to a Milestone VMS with analysis software. In turn, this has a direct connection to the Jutland Control Center, a local Alarm Receiving Center that monitors the property 24/7. Thermal Network Bullet Camera These cameras provide excellent images even in the lowest of light levels, making the ideal for remote verification Now it’s not possible to enter the property outside of opening hours - day or night, without this being registered by the control center. The information they receive from the analysis software enables them to make an informed decision on their response, for example sending a guard patrol. Thermal cameras were chosen because of the reliability in all weather conditions. This solution specifically used the Thermal Network Bullet Camera (DS-2TD2136-10). Once the thermal camera detects a break-in, it sends an alarm to the ARC and the operator there can use the low-light clarity delivered by the DarkFighter cameras (DS-2CD4B26FWD-IZS) also present to verify the alarm. These cameras provide excellent images even in the lowest of light levels, making the ideal for remote verification. Effectively prevented burglary Henrik Finn Sanderlund, Quality Manager at P. Christensen, says: “Yes, we are very satisfied! Since the deployment of the system, this has effectively prevented burglary and theft. The solution was deployed on a Thursday and on Friday the solution caught the first break in, effectively preventing it.” Managers at P. Christensen can now rest at night, safe in the knowledge that security innovation is keeping an eye on the property.
ARST is a public transportation company in Cagliari, Italy. The company operates a massive fleet of about 800 public buses throughout the island of Sardinia. During the vehicle modernization process, the company decided to deploy new centralized CCTV systems to enhance the security level of passengers and drivers. Challenges First of all, the low-definition images captured by the original surveillance equipment cannot meet the company’s advanced monitoring needs. Second, the bus driver could not achieve point-to-point communication with the command center in real-time. In addition, in case of an accident, there was no emergency button on the bus before to report the emergency to the command center. Solution To help ARST revamp its bus security system, a customized Dahua mobile solution consisting of more than 3,000 cameras and 750 MXVRs, Panic Buttons, DSS integrated platform as well as other accessories was employed. The data collected from the front-end cameras are integrated in the control room via DSS4004, where emergency calls, geo-localization of vehicles, and statistics can be managed. Video recorder MXVR6212 supports real-time vehicle location tracking and monitoring, GPS and video can be uploaded via a wireless network Each bus is equipped with a Penta-hybrid video recorder MXVR6212, 4, 6, or 8 HAC-HDBW2241F cameras and panic buttons. The main features of the systems are data encryption, people counting, hot spot, router 3G/4G, dynamic management of the LCD monitor on board, and geo-localization via the DSS app. As the first mobile XVR adopting HDCVI/AHD/TVI/CVBS/IP signals, MXVR6212 can achieve 1080P high-definition real-time recording. It supports real-time vehicle location tracking and monitoring, and all information such as GPS and video can be uploaded via a wireless network – 3G/4G/WIFI. In addition, the device can also support the connection of various accessories, such as card readers, fuel sensors, and emergency buttons. Furthermore, it has passed EN50155/ISO16750 to meet the requirements for mobile use. Other than the city bus, this device can be used in various applications, such as school buses, taxis, police cars, trains, trucks, etc. Mobile camera The 2MP HAC-HDBW2241F-M-A mobile camera is designed with a shock-proof compact case, which makes it convenient to be installed and adaptable to various applications. Boasting the strengths of the Dahua self-developed HDCVI technology, the camera offers high-quality images and ensures real-time transmission. Also, it adopts a high-performance sensor to provide incomparable performance even under extreme lowlight environment. The Starlight feature allows capturing of more details and recognizing accurate colors at night or in scenes with limited illumination. DSS platform At the control room, Dahua DSS platform was utilized to control and manage the mobile devices deployed on the bus. It displays real-time location, speed, direction of mobile device, playback device’s history location, and supports alarm for over-speeding, entering, and leaving the E-FENCE. Aside from central management, the Business Intelligence feature of Dahua DSS platform also allows the user to export Heat Map reports and people counting statistics, helping operator companies to optimize the driving route to generate more profit. Benefits With upgraded Dahua system, the command center can communicate with every single vehicle of ARST Bus Company in real-time, enabling them to deliver instructions to the driver, allowing the driver to report immediately to the command center in case of an emergency through the panic button, and ensuring the safety of passengers and drivers. The Dahua mobile solution with high-definition monitoring performance reduces theft and robbery on buses and enables bus companies to collect accurate information about traffic flows and automatically download data to assist efficient and profitable operations. The Dahua mobile solution mounted onboard has been proven to be highly efficient and reliable, which were also applied in two other Italian bus companies: AMAT Bus Company in Taranto and AMTAB Bus Company in Bari.
Recently, Planet Fitness, with the help of their preferred system integrator Adirondack Direct, incorporated a video surveillance solution from Hanwha Techwin and Genetec that not only enhances security, but also improves operations. When leadership evaluated security at their 70-plus corporate run locations a few years ago, they chose to incorporate a video surveillance solution that would address security needs and would be advanced enough to help with management and operations. Each of Planet Fitness’ corporate-owned clubs throughout North America is outfitted with approximately eight to 15 video cameras that provide around the clock coverage of the parking lot, lobby, break room, the fitness area where members workout and other key areas – without invading private areas, such as locker rooms and other intimate spaces. After issuing a Request for Proposal, Planet Fitness Senior Vice President of Corporate Club Operations Jim Esposito said they tested several of the leading camera and video management software (VMS) solutions, but ultimately decided on Hanwha video surveillance cameras managed by the Genetec Security Center platform. Esposito said they wanted to use Hanwha’s 360-degree cameras in particular because they provide more coverage, yet they save in hardware expenses because fewer cameras are needed. 360-degree fisheye camera Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video at a higher framerate with true day and night function. Built-in on-camera de-warping allows instant access to PTZ, quad view, and panorama views. Alarm triggers for the Hanwha SNF-8010 include intelligent motion detection, audio detection, tampering detection, alarm input and network disconnection.Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed A typical system setup at Planet Fitness includes placing cameras 25 feet from the wall and 50 feet apart which provides almost 2,000 square feet of coverage per camera. Club managers, regional managers and corporate employees manage the system via the Genetec Security Center which provides convenient bookmarks of recorded incidents so that – instead of time spent searching through video – events are already tagged. Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed. “We knew that Planet Fitness would need thousands of video surveillance cameras for this project and it’s very important to consider reliability and functionality as well as durability,” said Adirondack Direct Director of Security and Technology, Tim Collins. “Hanwha has the lowest customer return number and that means that they manufacture products that aren’t sidelined by constant replacement and repairs.” Collins said Adirondack Direct has long recommended Genetec’s Security Center for video surveillance management because it provides the best open-architecture platform, robust features and is easy to use. Security Center blends IP security systems within a single intuitive interface to simplify operations and empowers organizations through enhanced situational awareness, unified command and control and connectivity to the cloud. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed Business intelligence While the Hanwha-Genetec solution has provided an excellent security system – as well as protection against liability for slip and fall incidents – it’s also improved operations in multiple ways by providing invaluable business intelligence, said Esposito. Planet Fitness has a judgement-free environment for individuals who want to work out, but don’t want to have to endure the negatives so often found in gyms: loud grunts, the clanging of dropped weights and aggressive behavior. Anyone engaging in obnoxious behavior will likely be the recipient of a Lunk Alarm and the flashing lights, sirens and unwanted attention that accompanies it.Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating. In order to monitor and evaluate use of the Lunk Alarms, Adirondack Direct has integrated the Lunk Alarm into the Hanwha-Gentec video solution. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed. Potential medical emergencies Gyms typically have automated external defibrillators (AEDs) in the event a member suffers a medical emergency. At Planet Fitness facilities outfitted with the Hanwha-Genetec solution, once an AED is removed from its cabinet, a sensor is activated to shut off the music in the club to provide a calmer atmosphere. The system also creates a bookmark in the VMS and notifies managers and regional managers that an AED has been deployed. The Hanwha-Genetec Planet Fitness solution also provides key employee analysis that can help managers identify areas of improvement. Each facility has rubber floors that must be cleaned daily and Adirondack Direct has placed a sensor on a floor scrubber that creates a bookmark and recording in Security Center when the device is moved. Video evidence verifies whether the floor was actually cleaned or if the scrubber was just relocated. Break room sensors Each break room is outfitted with a sensor that creates a video bookmark every time the door is opened. If an employee visits too often, Planet Fitness management can reorient that employee on the proper policies and procedures. For day to day efficiencies, video analytics can be a valuable tool. If an employee is constantly leaving the front desk to go to a storage closet for a particular item, they can make changes including moving the item closer to the front desk. “If during an overnight shift the camera indicates that there was no motion at the front desk for a prolonged period of time, then that’s a problem,” said Esposito. “We expect someone to be in that position greeting and welcoming members so if someone isn’t there, the video can help us understand why.”If an employee visits the break room too often, Planet Fitness management can reorient that employee on the proper policies and procedures A big question for Planet Fitness – that can be answered via video analytics – is have they been losing sales opportunities without realizing it? “What we’re exploring now is a virtual line that counts the number of people that come and go in the club,” said Esposito. “We know how many people check in. So, if a club checks in 500 people in a day, but there are 600 people that enter the door, that can be lost revenue.” Esposito said they chose Hanwha cameras and the Genetec platform because they knew that they needed a solution that was at the forefront of technology, with the flexibility to grow with them and meet their future needs. He added the solution delivers a safe environment that is appreciate by everyone. “It’s somewhat of a security blanket for our members and employees,” he said. “They appreciate our no intimidation mantra and the fact that we have created this safe and secure environment that offers a judgement free zone where people can do their own thing.”
Theft from stock rooms and shop floors is a persistent problem for retailers. With around €900 million lost annually to thieves in Belgium alone, upscale fashion boutique Patio sought an easy, low-cost deterrent. Code Handle locks fitted on key doors were the answer. A location on Leuven’s most exclusive shopping street did not insulate Patio from retail theft. Shoplifting is a growing problem in many European countries, and thefts had also proliferated at Patio. Thieves were using the store’s toilet to remove clothing tags. Some even went upstairs to Patio’s offices and stole valuable items. Code Handle® keeps your store rooms safe Code Handle proved an ideal solution for us to protect non-public spaces from the public" During a store renovation, manager Jeff Van den Bergh decided Patio’s offices and customer toilet needed proper security. Shoppers and visitors should not enjoy free, casual access to these sensitive rooms. However, he did not want staff wasting their time tracking physical keys when they could be helping customers. An expensive access control system was also ruled out. Door hardware had to look clean and contemporary, to meet the style-conscious standards of Patio’s interior. The store’s security contractor recommended Code Handle, which adds electronic PIN locking to doors without wires or an expensive access system. “Code Handle proved an ideal solution for us to protect non-public spaces from the public,” says Jeff Van den Bergh, Patio’s Store Manager. Door security Door security is operated by a discreet PIN-pad built into a brushed-chrome handle. Two standard batteries slot inside each Code Handle to power the digital security. These typically last for 30,000 lock/unlock cycles. "The design fits well within the store,” adds Mr Van den Bergh. Now, Patio customers still use the toilet — but not unsolicited. An employee unlocks the door for them without a key or pass. The door to Patio’s offices is closed to everyone, except staff who unlock it with a personal PIN. Code Handle comes with one Master PIN; the store manager issues up to 9 additional 4–6-digit PINs. When an employee leaves Patio, it’s simple to delete their PIN. For further information visit https://campaigns.assaabloyopeningsolutions.eu/codehandle
Round table discussion
The topic of video analytics has been talked and written about for decades, and yet is still one of the cutting-edge themes in the physical security industry. Some say yesterday’s analytics systems tended to overpromise and underdeliver, and there are still some skeptics. However, newer technologies such as artificial intelligence (AI) are reinvigorating the sector and enabling it to finally live up to its promise. We asked this week’s Expert Panel Roundtable: What new technologies and trends will shape video analytics in 2021?
During the coronavirus lockdown, employees worked from home in record numbers. But the growing trend came with a new set of security challenges. We asked this week’s Expert Panel Roundtable: What is the impact of the transition to remote working/home offices on the security market?
Contact tracing has been more than a buzzword during the coronavirus pandemic. In some cases, it has been an issue of life and death. Tracking who an infected person has been in contact with is an important tool to minimize disease spread, and technology from the physical security industry claimed a role in contact tracing early on – and continues to provide benefits as companies seek to reopen. We asked this week’s Expert Panel Roundtable: How can the security industry enhance contact tracing?
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