Retail security applications
Installation company Nessence recently integrated Vanderbilt’s ACT365 cloud-based access control and video management system with Mobile BankID in Sweden. Mobile BankID is a citizen identification solution that allows companies, banks, and government agencies to authenticate and conclude agreements with individuals over the internet. The integration with ACT365 comes together to solve a brief put forward by the supermarket chain, ICA Sweden. Web API for integration Tobias Olofsson, Proj...
Retailers face complex challenges that range from loss prevention and maintaining a safe environment for both customers and staff to improving customer experience and operational productivity. Choose Ava Unified Security (formerly Vaion) to ensure security operators can tap into advanced analytics to detect and react to anomalies in real-time. Additionally, store managers can use Ava’s customer intelligence insights to increase profits and meet the customers’ needs. Leverage Ava&rsq...
Resilience and efficiency have become watchwords for the public institutions, before, during and after the ongoing health crisis. In delivering services fit for the modern world, these institutions need more than just innovation and accountability. They require flexibility and agility, too, including in how they approach security. The lock and key have enjoyed public trust for a long time. Keys were used in Ancient Egypt and Assyria, and warrant a mention in the Christian Old Testament. As a te...
Protecting assets and people has always been a top priority for Kirkland’s, a global home décor retailer. With over 400 stores in 37 states, Kirkland’s is a go-to spot for a broad selection of distinctive merchandise: art, mirrors, candles, lamps, frames, accent rugs, furniture and more. When they evaluated their security solutions in 2016, they determined they needed to upgrade the analog video surveillance systems in use at their existing locations and plan for new stores....
Car theft is a concern for many people, so imagine if one person was responsible for a whole load of them. Car dealer P. Christensen in Denmark knows this headache from personal experience, suffering a number of thefts from their fenced area. It was time to ramp up security, so they turned to Telesikring, the largest private-owned security company in Denmark, for a perimeter detection solution. Telesikring upgraded security with a solution using Hikvision surveillance cameras. Despite exi...
Theft from stock rooms and shop floors is a persistent problem for retailers. With around €900 million lost annually to thieves in Belgium alone, upscale fashion boutique Patio sought an easy, low-cost deterrent. Code Handle locks fitted on key doors were the answer. A location on Leuven’s most exclusive shopping street did not insulate Patio from retail theft. Shoplifting is a growing problem in many European countries, and thefts had also proliferated at Patio. Thieves were using t...
Dahua Technology, with its award winning deep learning algorithms, proudly releases WizMind – a portfolio of solutions composed of project-oriented products including IPC, NVR, PTZ, XVR, thermal and software platforms, delivering precise, reliable and comprehensive AI solutions to verticals including government, retail, energy, finance and transportation. WizMind's human-oriented solutions Powered by AI and deep learning algorithms, WizMind provides comprehensive human-oriented solutions including facial recognition, privacy protection, human video metadata, people counting and stereo analysis, enabling rapid and precise reaction. In addition, it provides more precise and effective AI search to locate targets, generating various human data for business analysis. According to IHS, the total market value of professional video surveillance equipment will grow to $27.2 million by 2023 To protect portrait data, WizMind provides outstanding privacy protection. Based on deep learning algorithms, WizMind supports real-time mosaic masking of the human face or body detected in the monitoring area, which is needed in courtroom scenarios and may be valuable to retailers which can optimize their business through intelligent analysis of customer flow, recorded without violating privacy or GDPR. WizMind based on vehicles WizMind boasts multiple vehicle-based AI solutions, such as ANPR and vehicle metadata, illegal parking which provide more attributes of vehicles for easy control, quick search and business analysis. It is widely used in urban areas, residential community entrances, parking lots and toll stations. By extracting and comparing plate numbers with databases, ANPR helps managers of parking lots and city roads improve vehicle management efficiency with functions like Blacklist Alarm and VIP Recognition. ANPR also supports vehicle tracking, which helps police efficiently locate vehicles according to the crosschecking result. ANPR is able to recognize plate numbers in over 58 countries. WizMind with thermal technology WizMind combines deep learning algorithms with thermal imaging technology to help users achieve ultra-long-distance monitoring in harsh environments, non-contact temperature monitoring and early fire prevention. The Dahua WizMind series is compatible with mainstream third party technology partners With an accuracy of 0.3 degrees Celcius and a speed that monitors three people per second, Dahua’s High Accuracy Body Temperature Monitoring Solution has been widely and successfully applied within transportation hubs, financial institutions, commercial complexes, schools and other places all over the world, joining the global efforts in pandemic prevention and control. WizMind Ecosystem Initiating openness and collaboration, the Dahua WizMind series is compatible with mainstream third party technology partners, such as Milestone, AxxonSoft, ISS and others. Furthermore, WizMind Ecosystem provides the DHOP and sufficient API for our technology partners, enabling them to combine real AI joint solutions to our common customers, and a series of marketing activities will be engaged with our ecosystem partners. Dahua WizMind, a high-end AI series, aims to serve demanding scenarios in many vertical industries. With the mission of “enabling a safer society and smarter living”, Dahua Technology will continue to focus on “innovation, quality and service” to serve its partners and customers around the world.
Due to the escalating coronavirus pandemic (COVID-19), Messe Frankfurt New Era Business Media Ltd and ABEC Exhibitions and Conferences P Ltd, have decided that Secutech India will not take place in 2020. The decision is the result of travel restrictions and strict social distancing guidelines currently in place across India, and a lack of availability at the fair’s venue – the Bombay Exhibition Centre – during an appropriate time later this year. The fair will take place at the same location in Mumbai in May 2021. Stemming the spread of COVID-19 The Indian Government has taken extensive measures to stem the spread of COVID-19. Beginning from March 25, a 21-day nationwide lockdown was announced, effective until April 14. This has since been extended for another 19 days, effective until May 3. Strict social distancing regulations have been imposed, and all incoming and outgoing international and domestic flights have been suspended. With uncertainty and tight travel restrictions in place not only in India, but around the globe, pre-fair planning and preparations for Secutech India, originally scheduled from May 7 – 9, 2020, were severely hindered for the fair’s exhibitors and visitors. The decision to defer to 2021 Commenting on the cancellation, Ms Regina Tsai, General Manager of Messe Frankfurt New Era Business Media Ltd, said: “The evolving situation, including local and international travel restrictions as well as constantly changing public health guidelines made it impossible for the fair to be held as scheduled. Despite our best efforts, we have been unable to find a new available time slot at the fair’s venue to adequately serve the interests of our exhibitors in 2020. Because of this, we have taken the difficult decision to defer the fair until 2021.” Mr Manish Gandhi, COO, ABEC Exhibitions & Conferences P Ltd, further commented: “As members of an industry that prioritises safety and security, we are confident that the industry is in full support of our decision. We remain committed to supporting the business of our stakeholders wherever possible, and we look forward to welcoming the full fraternity for another productive few days of trade in 2021."
Motorola Solutions has agreed to acquire IndigoVision, a U.K.-based provider of end-to-end video security solutions. The boards of Motorola Solutions, its holding company and IndigoVision have reached an agreement on the terms of a recommended cash acquisition for approximately $37.2 million, representing a premium of approximately 116 percent based on the average share price over the most recent 12-month period. The acquisition will be funded by existing cash resources of Motorola Solutions and become final in May 2020. Motorola Solutions has a strong presence in the large and expanding area of video security since acquiring Avigilon in March 2018. Their product offerings include high-definition cameras, advanced video analytics, network video management hardware and software and access control solutions. IndigoVision is a developer of complete, end-to-end video security solutions from cameras to video recorders to body worn cameras to security management software. Motorola Solutions says the IndigoVision range of products, global presence and customer base are "highly complementary" to Motorola Solutions' existing presence in video security. Among the benefits is enhanced geographical reach across a wider customer base. "The access we will now have to Motorola Solutions' range of innovative technologies will create new opportunities for IndigoVision and enable us to bring an exciting proposition to the market that allows us to further deliver on our goal of delivering safety, security and business intelligence," says Pedro Vasco Simoes, Chief Executive Officer of IndigoVision. "We share IndigoVision's commitment to providing next-generation, end-to-end video security solutions that enhance safety, security and efficiency," says John Kedzierski, Senior Vice President, Video Security Solutions, Motorola Solutions.
With just days left until the planned industry trade show, Reed Exhibitions has canceled ISC West over concerns about the COVID-19 coronavirus. Here is the statement on the decision: 'We at ISC West want to express our concern for everyone impacted by the COVID-19 coronavirus. Based on our close monitoring of ongoing developments with the virus, recent reports from public health officials and extensive consultation with our partners in the global security community, ISC West, scheduled to be held March 17-20, will now occur in July at the Sands Expo Center in Las Vegas. We take pride in offering vital business opportunities to our customers, including networking, education and access to new products and technologies, and commit ourselves to making July’s ISC West 2020 event live up to high standards. Over the coming weeks, along with ISC West’s Premier Sponsor SIA - we will continue to serve the industry, creating ways to connect, collaborate and keep our world moving during this difficult period.'
With growing concerns over the COVID-19 coronavirus, Motorola Solutions and its Avigilon brand have released a statement on their decision to pull out of this year's ISC West. The trade show, one of the biggest in the security industry, hosts over 30,000 security professionals and over 1000 exhibitors each year. The company states: "After careful consideration, we have withdrawn from this year’s ISC West trade show due to the widespread impact of the coronavirus." Official sources of updates "While ISC West is one important opportunity to demonstrate the power of Motorola Solutions' video security and analytics portfolio, the safety and well-being of our employees, customers and partners is our top priority. We are grateful to the ISC West organizers for their understanding and look forward to attending and supporting future ISC West events." ISC West will occur as scheduled March 17th through 20th, 2020, says Reed Exhibitions, despite the concerns. A statement from the show organizers is as follows: "While we regret that some companies have made the decision not to take part in ISC West 2020, we are focused on making ISC West 2020 a successful, safe, and enjoyable event for all attendees and exhibitors."
ISC West will occur as scheduled March 17th through 20th, 2020, says Reed Exhibitions. Following is a statement from show organizers: We take pride in offering vital business opportunities to our customers, including networking, education and access to new products and technologies and are working diligently to ensure ISC West 2020 and our other events live up to our high standards. While we regret that some companies have made the decision not to take part in ISC West 2020, we are focused on making ISC West 2020 a successful, safe, and enjoyable event for all attendees and exhibitors. Close Monitoring Over the last few weeks, Reed Exhibitions and our partners in ISC West have been closely monitoring the COVID-19 virus and its impact on members of the global security community. We are collaborating closely with the Sands Expo Center and local public health authorities and following local, state and federal public health guidelines, including those issued by the CDC. We have additional precautionary measures in place, including enhanced cleaning and sanitization across all public areas and customer touchpoints in the show and we are constantly reviewing our health protection activities, public health messaging, hygiene and medical control measures with the aim of strengthening our COVID-19 response further in line with up to date public health advice and guidance, including that of the CDC. Health and Safety We will continue to provide updates on our website as we get closer to ISC West. The health and safety of our team members and guests is our utmost priority. Our policies and best practices are in close collaboration with our venue partner, Sands Expo Center. The Sands Emergency Management Team works closely with local officials and are taking appropriate steps to protect team members and guests as outlined by the Centers for Disease Control and Prevention (CDC) and the Southern Nevada Health District (SNHD). Sands is prepared to follow any additional protocols or guidance, as they are made available by the CDC or SNHD.
Every building starts with the entrance. A solid enterprise risk mitigation and security strategy include protecting that entrance. Often, risk mitigation strategies protecting the entrance have included high-resolution video surveillance cameras, video management systems, and access control solutions. But that strategy and set of security solutions only tells part of the story. Imagine a security guard who is protecting a facility after hours, when an individual approaches the entrance and seeks to gain access. The security guard can pull up the video surveillance feed and see the individual and his movements, which appear to be suspicious. But he also needs to hear him in order to decide the next decisions and actions. Does he escalate the situation, calling for backup and for first responders’ response, or does he allow the individual access to the building because he works there and is authorized to enter? Meet high-definition voice What the security guard needs is to be able to hear and to communicate with that individual. All enterprise security systems need three primary components in order to successfully protect the entrance and to mitigate risk – access control, video surveillance, and the ability to hear and communicate. Each component plays an integral role in supporting a unified security system, and without all three, the security system is not complete. Access control can be thought of as the brains of a security system by holding data and permissions. It serves as the arms and hands of the system; it can either keep someone out or invite them in. IP video allows a security team to remotely position a set of eyes anywhere an IP camera can be placed on a network. With a video management system, security teams can see what is happening and decide how to respond. However, with remote viewing, the event may be over by the time security physically responds. Audio adds interactivity That three-component enterprise security system – comprising IP video, access control, and high-definition voice working together mitigates risks and provides value. It also means that security is interactive. Security teams talk and listen to the person that’s seen on a video surveillance system, no matter where the location or how remote. If the person is lost or simply needs assistance, security personnel can talk to them and provide direction and reassurance. Even more, in an emergency, an interactive solution becomes a critical life-saving tool, as it provides data that can be shared between security, police, emergency services, and more. Audio can also detect voices, noises, breaking glass, or other sounds that are not within direct view of a video camera. An interactive security system creates an informed response, by providing real-time situation awareness management. Post-event, it supports forensics and investigations to mitigate future security incidents. Audio and COVID-19 We are living in extraordinary times. As businesses begin to reopen and stay open, they are looking for any tools that can help them overcome the enormous challenges they face. In buildings and facilities, the COVID-19 pandemic has created a new security perimeter, one that demands contactless access with entry and exit, and that has also created a new duty of care for security professionals. Now more than ever is the need to interact and communicate with individuals moving in and out of doors and spaces without physical intervention. Intelligent communications, integrated with contactless access control, can help a business to comply with pandemic safety guidelines and ultimately, reopen for business and stay open. COVID-19 has also increased the need for clean-room isolation and quarantine spaces, sometimes in areas not originally intended for that use, where risk of infection is high, and equipment must be easily disinfected between patients. Here, purpose-built cleanroom intercoms, providing clear touchless communications despite the noisy environment, have emerged as critical tools for enabling patient care while reducing the need to enter the contaminated space. For example, voice communication can enable hospital staff to verify identity and to communicate with patients without entering the isolated and infectious environment, which can save on personal protective equipment (PPE) and reduce the amount of exposure to the virus. In non-emergency healthcare facilities, such as medical centers, voice can effectively relay information to building occupants and visitors for screening purposes. Visitors can be seen and heard. For example, a patient who seeks access to a medical center for an appointment can hear important instructions from a nurse via the intercom solution. Seeing the person that you talk to is one thing but hearing them conveys a much better sense of closeness, making it possible to maintain a high level of security and customer service. The whole story Today’s security systems should no longer simply involve video surveillance cameras generating feedback and images to a security guard. Instead, a new ecosystem for enterprise security and risk mitigation has emerged, and it’s one that involves video surveillance, access control, and high-definition voice. That ecosystem can ensure well-rounded and responsive information management and security platform, all communicating with each other and offering actionable insight into risks and potential physical breaches. Audio is the new value hub of the connected and intelligent school, campus, building, correctional facility, and more. Simply put, a silent security system cannot be an effective security system. In every situation, it is crucial for all security professionals to mitigate risk, no matter what they are protecting. This emphasizes the need to hear, be heard, and be understood in virtually any environment.
This year has been characterized by uncertainty and extraordinary strain, which has fallen heavily on all manner of key workers. Alongside our celebrated healthcare professionals, carers and the emergency services, those working in essential retail have proved themselves to be the backbone of our society during this challenging period. As people try to grasp onto normality and cope with the unexpected changes taking place in every aspect of their lives – including the way they are allowed to shop – it’s no surprise that tensions are now running higher than ever. Retail crime was already on the rise before the pandemic struck, with the British Retail Consortium finding that at least 424 violent or abusive incidents were reported every day last year. The Co-op recently reported its worst week in history in terms of abuse and antisocial behavior, with 990 incidents of antisocial behavior and verbal abuse suffered by staff between 20th and 26th July. 990 incidents of antisocial behavior and verbal abuse suffered by staff between 20th and 26th July To manage the increased risks currently faced by retail employees, businesses must adopt new initiatives to safeguard their staff. Growing numbers of retailers including the Co-op and Asda have equipped their in-store and delivery staff with body worn cameras to enhance safety and provide them with peace of mind, as well as to discourage altercations from taking place at all. Traditional tech Body worn cameras are nothing new and have been used within the law enforcement industry for years. Traditional devices are record-only and can be used to record video evidence able to be drawn upon ‘after the fact’ should it be needed as an objective view of an event and who was involved. These devices can also be used to discourage violent or verbally abusive incidents from occurring in the first place. If a customer is approached by an employee, they are likely to think twice about retaliating if they know their interaction is being recorded. This stance is supported by research from the University of Cambridge that found the use of body worn cameras improves the behavior of the wearer and those in its vicinity, as both are aware of the fact it can act as an objective ‘digital witness’ to the situation. However, record-only body worn cameras do leave much to be desired. In fact, the same University of Cambridge study found that, in the case of law enforcement, assaults against officers wearing these devices actually increased by 15%. This could be attributed to those being recorded being provoked by the presence of the camera or wanting to destroy any evidence it may hold. Out with the old, in with the new Live-streaming enabled body worn cameras provide the benefits of record-only devices and more Fortunately, there is a better option. Live-streaming enabled body worn cameras provide the benefits of record-only devices and more. Live-streaming capabilities are able to take ‘after the fact’ evidence one step further and provide the wearer with ‘in the moment’ safety and reassurance. With these devices, if a retail employee is subject to a volatile situation with a customer, they can trigger live video to be streamed back to a central command and control room where security officers will be able to take the most appropriate course of action with heightened and real-time situational awareness. Having access to all of the information they could need instantly will enable security personnel to decide whether to attend the scene and diffuse the situation themselves or to take more drastic action if needed, before any harm has been caused. This capability is especially valuable for lone workers who don’t have access to instant support – such as delivery drivers, in-store or warehouse staff and distribution operators to name a few. The pandemic has also doubled the number of consumers who do their regular grocery shopping online, leading to potential supply and demand issues resulting in unhappy customers. Live-streaming body worn cameras rely on uninterrupted mobile connectivity to excel, as they are not connected to any physical infrastructure. To minimize the risk of the live video stream buffering or freezing – a real possibility for delivery drivers who can be working anywhere in the country – retailers should look to deploy devices capable of streaming in real-time, with near zero latency footage, even when streaming over poor or constrained networks. To get the most out of their tech, retailers should also look to implement devices that can be multi-use and can be deployed as a body worn camera or a dashcam to record any incidents that may occur while driving. Novel threats This year brought about a new threat that retailers must protect their staff from While not to the same extent, retail workers have always been subject to a level of potential physical or verbal abuse. However, this year brought about a new threat that retailers must protect their staff from. The COVID-19 pandemic has been the cause of many of the new threats facing employees, but is also a threat in itself. To mitigate this, retailers should look to introduce remote elevated temperature detection cameras in their stores, which analyze body temperature and sound an alarm when somebody’s temperature exceeds a certain threshold – as this could indicate the presence of a potential fever. When deployed on the same cellular network as live-streaming enabled body cameras, these tools can be linked to a central command center and the alarms viewed remotely from any connected device. This means a network of cameras can be monitored efficiently from a single platform. Ensuring the protection and security of retail workers has come to the fore this year. With the risk of infection in high-footfall locations, such as supermarkets, and the added pressure that comes with monitoring and enforcing safety guidelines, retail staff are having to cope with a plethora of new challenges. Retailers should adopt innovative technologies within their stores and delivery trucks, such as live-streaming enabled body cameras and remote elevated temperature screening solutions, to minimize the threat faced by their employees and provide them with instant support and reassurance should it be required.
For bricks and mortar retailers, there’s no going back to how it was anytime soon. Even before the COVID-19 pandemic and economic crisis, they had been fighting a fierce battle against online shopping and significant e-commerce players. The high street has done a pretty good job of evolving over the years. From its humble beginnings in the late 19th century to its boom in the late 20th, it’s constantly adapted to meet changing consumer needs. The risk to retail But, it’s now reported to be at risk. Sales and footfall started to dwindle decades ago. The dawn of internet shopping in the mid- 2000s saw numbers drop even more dramatically. Indeed, we have heard and seen reports repeatedly on ‘the death of the high street.’ Footfall went down to virtually zero, thanks to this year’s nationwide lockdown Making matters worse, footfall went down to virtually zero, thanks to this year’s nationwide lockdown. Even Primark, the international ‘hero of the high street,’ saw their average £650m in weekly sales nosedive to nothing without an online presence. But there is light at the end of the tunnel. Primark for one came back fighting, and is now expected to hit £2bn by the end of the year. "After a period of store closure, we are encouraged by the strength of our sales," it’s owner AB Foods said in its latest trading update. And continued: "In the latest four-week UK market data for sales in all channels, Primark achieved our highest-ever value and volume shares for this time of year." The threat of new restrictions As we come to a ‘pivotal point’ in the fight against COVID, with threats of new restrictions, it’s time to think about what the next generation of our high streets will look like. The current crisis gives us some clues: it’s local, it’s data-driven and it’s tech-enabled. Crucially, it’s proven to work. The digital high street One of the biggest changes the high street has had to adjust to is the digital revolution. New technologies have massively disrupted the way we spend. 82% of consumers now shop online, compared with just 53% ten years ago, with more than half of people aged 65 and over saying they shop online. Age is no longer a barrier. That’s meant that not only have in-store sales dropped, but shopping patterns have become erratic and harder to predict. From opening times to managing stock and staff – everything has had to adapt. We had to pivot quickly to create an online model The issue was exacerbated over lockdown, as consumers had little choice but to shop online. Digital retailers struggled with resources to fulfill orders, case in point was the endless wait times for supermarket delivery slots. But together, we managed to evolve. As nimble businesses, we had to pivot quickly to create an online model that could operate in conjunction with traditional stores, either via click and collect or similar operatives. And now, we are reaping the rewards. Countless high street pubs and restaurants are now allowing customers to order online and finding ways with new openings to take orders online and deliver a table service. It’s undoubtedly an adjustment, and one that will be easier for some to make than others – but those that can establish an omnichannel presence now will be in a strong position for the future. Online versus the high street Historically, in-store has come second to online for a lot of retailers: even those with omnichannel strategies tend to treat the in-store experience like something of a second-class citizen. Now’s the time to change that. The new online stores that have popped up are unlikely to go anywhere, even once lockdown ends. Their success is proof that getting online and in-store more aligned is an opportunity for, not a threat to, the high street. There needs to be the removal of the ‘physical versus online experience’ for brands, and instead blend the two together, which is made possible through mobile technology. Digital transformation grants a huge opportunity for traditional retail. And no better an example than Amazon, the poster child of online retail. Amazon had previously acknowledged the value of a physical retail channel and had opened physical locations for its books and fresh produce business streams. In August 2020, post COVID-19 lockdown, it has continued with its plan to open thirty physical stores in the UK. High street trends Alongside digital, many trends that were perhaps bubbling under the surface of the retail high street have now made their way to the forefront of securing the new landscape. Sustainable shopping has been accelerated by the crisis. In the last couple of years, retailers’ attention has shifted to focus on making their supply chain and working practices eco-friendlier and socially responsible. Lockdown and our post-retail experience has seen a call for shopping and supporting our local businesses Lockdown and our post-retail experience has seen a call for shopping and supporting our local businesses. Shoppers are more engaged with their local high street now and visiting it more than ever before. Motivated by the instinct to protect their local community. Data has also been key to the new high street. This works both ways, as shoppers are now more informed and in control than ever before. The power of smartphones and increased data coverage has lead to simple but powerful capabilities, like being able to run a price comparison quickly and conveniently. Since a majority of consumers now operate with the ‘mobile mindset’, gone are the days when they will settle for what’s available. Surviving in this new world To survive in this new world, data can support creations of compelling omnichannel experiences. It can help to build loyalty based on customer values, wants and needs. And, it allows ways for retailers to understand how customers are moving around the high street to better predict their requirements. Data proves a holistic view of how, where and when customers spend. Knowing where consumers spend time in store and in which department, demonstrates an understanding of their interests and purchasing choices. Knowing these preferences, creates the foundation for any great customer experience. The technology-led high street In theory, with so many different opportunities for the high street, it is not the strongest or the most intelligent who will survive but those who can best manage change. To deliver in practice, retailers need to lay the foundations for more efficient operations, to meet consumer demands quickly, efficiently, and cost (and time) effectively. Technology arguably holds the key to the challenges of raising standards. And it’s in small ways that it can make a difference. For example, instead of keeping customers waiting while members of staff hunt for a charged-up tablet device to look for stock levels or product information, an automated retail asset management solution means this essential knowledge is right at hand. Even seemingly simple processes can be automated to deliver service and improved business efficiency. For example, on average, it takes staff members six minutes to find a key or working device. That is equal to 42 minutes in productivity time every week for each employee, which can cause losses of up to £40,000 a year. This is where an effective key management system minimizes downtime and cuts unnecessary costs. Traka is supporting businesses, including Primark and leading department stores, to implement new strategies for the critical control of access to key and equipment, enabling more effective use, and in turn quicker customer response times. Asset management solutions With a fully automated asset management solution in place, valuables such as keys, cash trays, stock and equipment (e.g. handheld scanners) can be monitored and maintained. A full audit trail with real-time reporting means retailers can see exactly who has removed which device, when it was taken and when it has been returned. This results in staff becoming more accountable and equipment being utilised more efficiently, eliminating the need for arduous and costly manual administration. Reshape the bricks-and-mortar infrastructure and breathe new life into the high street By streamlining processes and effectively protecting business assets, Traka supports in-store retail in their ambition to becomes a ripe opportunity to “innovate, delight and create stronger ties with customers.” And become an integral touchpoint in the future of commerce, helping retailers to adapt to the new retail landscape. In summary, there’s the opportunity to reshape the bricks-and-mortar infrastructure and breathe new life into the high street. The industry needs future-focused visionaries who can provide a fresh perspective and reinvigorate bricks-and-mortar retail in the years to come, utilising tools available to them to enhance their proposition to the new post-lockdown consumer.
Historically, concerns about inclusion and diversity have not been widely discussed in the security market. In the last couple of years, however, the Security Industry Association (SIA) and other groups have worked to raise awareness around issues of diversity and inclusion. Specifically, SIA’s Women in Security Forum has focused on the growing role of women in all aspects of security, and SIA’s RISE community has focused on “rising stars” in an industry previously dominated by Baby Boomers. The next generation of security leaders There is a business case to be made for diversity and inclusion, says a report by McKinsey & Company. According to the management consulting company, gender-diverse companies are 24% more likely to outperform less diverse companies, and ethnically diverse companies are 33% more likely to outperform their less diverse counterparts. Furthermore, the “next generation of security leaders” – employees under 30 – are particularly focused on diversity and inclusion. Diversity refers to the traits and characteristics that make people unique A panel discussion at ISC West’s Virtual Event highlighted aspects of inclusion and diversity, starting with a definition of each. Diversity refers to the traits and characteristics that make people unique. On the other hand, inclusion refers to the behavior and social norms that ensure people feel welcome. “We are all on a journey, and our journey takes different paths,” said Willem Ryan of AlertEnterprise, one of the SIA panelists. “There are opportunities to improve over time. We can all change and increase our ability to have a positive impact.” Industry responsibility The industry has a responsibility to the next generation of industry leaders to address issues of inclusion and diversity. Forbes magazine says that millennials are more engaged at work when they believe their company fosters an inclusive culture. So the question becomes: How do we unify and create opportunities to work with and champion tomorrow’s leaders? SIA is driving change in our industry to achieve that goal. More women are active in SIA than ever before. The SIA Women in Security Forum now has 520 members, said Maureen Carlo of BCD International, the SIA Women in Security Forum Chair and another panelist. Also, more women than ever are chairing SIA committees and serving on the SIA Board of Directors. More women than ever are chairing SIA committees Overcoming unconscious bias Former SIA Chairman Scott Shafer of SMS Advisors, another of the panelists, noted that SIA awarded the Chairman’s Award to the Women in Security Forum in 2019, and to the RISE community steering committee in 2020. “There are lots of ways we are seeing the elevation of women and ethnic groups in the security industry,” said Shafer. One topic of interest is the problem of “unconscious bias,” which can be overcome by looking at something through some else’s lens. Ryan suggested use of the acronym SELF – Slow Down, Empathize, Learn, and Find commonalities. Ryan recalled the value of being mentored and having someone shepherd him around the industry. “Now I want to give back,” he said. “We need to look at the things we can change in ourselves, in our company, in our communities, and in our industry. Change comes from the bottom and the top.” Increasing representation “It takes all of us to increase representation everywhere,” said Kasia Hanson of Intel Corp., another panelist. “We have in common that we are all human beings. Let’s make sure the next generation all have opportunities.” Diverse companies can attract better talent Moving forward, the panelists urged the industry to get involved and create opportunities because inclusion drives diversity. Diverse companies can attract better talent and attain a competitive advantage. Awareness of unconscious bias, and working to eliminate it, is an important element of change. Despite the progress the security industry is making, change continues to be incremental. As Ruth Bader Ginsburg has said, “Real change, enduring change, happens one step at a time.”
Can a smart card be used securely for multiple applications (and among multiple companies)? End users are demanding such interoperability, and they also want openness to switch out their access control systems in the future without being “locked in” to one vendor. Those are the goals of the LEAF Identity consortium, a collection of companies that can share encrypted access codes for numerous applications to enable MIFARE DESFire EV2 chip cards to be used across multiple vendors. Smart card systems - more secure Almost everyone in the industry now knows that low-frequency (125 kHz) “prox” cards are not secure; in fact, low-cost cloning equipment is readily and inexpensively available. As the industry transitions to encrypted cards, challenges of interoperability persist. Keeping smart card systems more secure are encrypted “keys” – strings of 32 alphanumeric characters encoded onto the card chips. Information is exchanged via radio frequency (RF) in a challenge-response interaction when a card is presented to a reader. The most recent EV2 card enables one encrypted key to be used for up to 16 devices (and among a variety of manufacturers). LEAF consortium enables encryption sharing using protocols that ensure each manufacturer’s systems can interface with a card chip in the same way. Specifically, each card has a “shared data structure,” which means that the location of information is arranged on a card chip in a predictable and consistent manner. Member companies adhere to that structure in order to be interoperable using a single credential. There are no license fees or intellectual property rights involved. Secret key The approach involves a LEAF Custom Cryptographic (Cc), a “secret” key owned by the end user but managed by a third party. “When we present these concepts to integrators, they realize that, first, they need to get their clients to pay attention to the risks around proximity cards and to migrate to encrypted card technology,” says Laurie Aaron, Executive Vice President, WaveLynx Technologies Corp. “Then we explain the benefits of custom-owned keys and of the LEAF data structure. Then integrators can differentiate themselves by selling the value of the end user staying in control and having unlimited interoperability.” Access control manufacturer WaveLynx is implementing the LEAF concept, which is the brainchild of CEO Hugo Wendling, who saw the advantages of leveraging the ability of an EV2 chip card to authenticate access to multiple applications. Key management service WaveLynx set up the specification, maintains the website, and is involved when a manufacturer wants to become LEAF-enabled. They provide a key management service (for life) to end users based on LEAF capabilities. End users “own” the keys and can ask to share them with any other manufacturer. Sharing a key involves two key custodians (engineers), each of whom only has access to half of the encrypted key in order to keep it secure. Combining capabilities The LEAF consortium provides a way for smaller manufacturers to work together to increase their market share without putting anyone’s intellectual property at risk. Working together, smaller manufacturers can assemble systems to compete more effectively with larger manufacturers. In effect, they combine their capabilities rather than compete. LEAF Consortium partners include Allegion, ASSA ABLOY, Brivo, Eline by DIRAK, Linxens, RFIDeas, and Telaeris. Biometric partners include Idemia and IrisID. Biometric devices may either store their biometric on the card or on a central database and access it through the badge number. The LEAF standard continues to evolve in terms of where a biometric template is stored on the chip. Although the standard does not currently offer mobile credentials, mobile functionality will be available by the second quarter of 2021 (or sooner).
Facial recognition is becoming more popular in newer systems for access control — a shift that began before the pandemic and has intensified with a market shift toward “touchless” systems. A new facial recognition platform is emerging that responds to the access control industry’s increased interest in facial recognition by expanding the concept with a new higher level of technology. At the core of the new system is high-performance, true-3D sensing with facial depth map processing at low power consumption, which enriches the capabilities of small-footprint access control devices. New proficiencies include anti-spoofing (preventing the use of a 2D photo of an authorized user to gain entry) and anti-tailgating (preventing an unauthorized person from gaining entry by following an authorized user) in real time and in challenging lighting conditions. The system uses “true 3D sensing,” which incorporates single-camera structured-light 3D sensing—as opposed to dual-camera depth sensing or IR video imaging-based approaches. AI vision processing and 3D sensing technologies The new “Janus reference design” incorporates AI vision processing, 3D sensing technologies, and RGB-IR CMOS image sensor technologies from Ambarella, Lumentum and ON Semiconductor. Specifically, Lumentum’s high-reliability, high-density VCSEL projector for 3D sensing combines with ON Semiconductor’s RGB-IR CMOS image sensor and Ambarella’s powerful AI vision system on chip (SoC). The Ambarella, Lumentum, and ON Semiconductor engineering teams worked together to incorporate their complementary technologies into the reference design. A reference design offers OEM product and engineering teams a fully functional engineering reference implementation that they can use as the basis for their own product. Teams will often customize a reference design with their choice of various third-party hardware components to fit their product specifications and positioning. They might also integrate their own software, algorithms, and back-end system integrations. The advantage to this approach is that the manufacturer can get to market quickly with a next-generation product that emphasises their core strengths. 3D depth information for facial recognition Generally, it takes between nine months and a year for a manufacturer to get to market using a fully functional reference design, such as the one developed jointly by Ambarella, Lumentum and ON Semiconductor. The Janus platform leverages 3D depth information generated via structured light for facial recognition with a >99% recognition accuracy rate. Traditional 2D-based solutions are prone to false acceptance and presentation attacks, whereas 3D sensing delivers advanced security—just as mobile phones use true-depth cameras for facial recognition. 3D facial recognition also significantly reduces the gender and ethnic biases demonstrated by some 2D facial recognition solutions. The Janus reference design is also aimed at future smart locks for enterprise and residential use: its unique single-camera 3D sensing solution will help OEMs overcome cost and manufacturability barriers, while the ultra-low power edge AI capability can effectively extend the battery life, which in turn reduces maintenance cost. Video security and access control Ambarella sees touchless access control, as well as the convergence of video security and access control, as the mega-trends driving industry innovation and growth—using video, computer vision, and 3D sensing to not only address safety and security, but also to improve the user experience and public health, says William Xu, director of marketing for Ambarella. The convergence of video security cameras and access control readers has been widely discussed by leading access control OEMs. In many cases, they already integrate video security cameras, readers, door controllers, cloud-access, and the like. In most enterprise installations, one would typically find security cameras installed where there are access control readers. Combining the two devices significantly reduces the maintenance cost and system complexity. “In comparison to fingerprint or other contact-based approaches, Janus-based access control is touchless—requiring no physical contact with authentication hardware such as fingerprint sensors or keypads—reducing infection risk while enabling a seamless experience,” says Mr. Xu. “The Janus platform provides true 3D depth information to prevent unauthorized individuals from mimicking legitimate users, and the advanced embedded AI processor enables tracking and anti-tailgating algorithms. Janus-based devices perform well in challenging lighting conditions and they are capable of authenticating multiple users simultaneously, with imperceptible latency.” Access Control and public health What was once purely a security challenge—namely, how to prevent unauthorized entry into a restricted area—has evolved into a public health challenge as well. Many traditional access control methods, from number pads to fingerprint readers, require touch in order to function, and if the current global pandemic has made one thing evident, it’s that minimizing physical contact between users and surfaces is vital to community well-being. Janus was originally designed to facilitate the next generation of facial-recognition-based access control readers—enabling 3D sensing and high recognition speed for seamless authentication. COVID-19 has accelerated industry-wide research, development, and timelines for Janus-based solutions, says Mr. Xu. Deep learning and artificial intelligence drive all the new capabilities offered in Janus—capabilities that are only possible due to the platform’s high computational horsepower. The core deep learning and AI capabilities of Janus enable a wide range of advanced features only possible with an embedded vision SoC, says Mr. Xu. All are performed in real time, even when multiple users are being processed simultaneously. These include the extraction and comparison of facial depth maps with those registered in the system; 3D liveness detection, ensuring that the system can distinguish between real users and photo or video playback attacks; anti-tailgating, which relies on computer vision algorithms to detect and track when an unauthorized person follows a legitimate user inside; face mask detection; and people counting. VCSEL technology According to Ken Huang, Director of Product Line Management, 3D Sensing, Lumentum: “Lumentum’s VCSEL technology is one of the Janus design’s core strengths and differentiators. The process begins when Lumentum’s high-resolution dot projector projects thousands of dots onto the scene to create a unique 3D depth pattern of a user’s face. Most traditional biometric facial security systems rely on 2D images of users—simple photographs—which reduces authentication accuracy. In contrast, the 3D depth map generated by Lumentum’s technology provides the foundation of a more accurate, more secure, and more intelligent system overall. In addition, Lumentum’s VCSEL solutions incorporate a Class 1, eye-safe laser with zero field failures to date.” Adds Paige Peng, Product Marketing Manager, Commercial Sensing Division, ON Semiconductor: “If we think of Ambarella’s CV25 as the brain of the Janus design, the AR0237IR from ON Semiconductor is the eye. The AR0237IR image sensor captures the information, and the CV25 processes it. Other face recognition systems use two “eyes” – one to recognize RGB patterns to generate the viewing image stream, and another IR module to detect liveliness in motion. The Janus solution leverages a single “eye”—the AR0237IR—to obtain both visible and infrared images for depth sensing and advanced algorithms such as anti-spoofing and 3D recognition. AR0237IR also provides good sensitivity in various lighting conditions and supports high-dynamic-range (HDR) functions.” The single-camera 3D sensing solution for access control operates in three seamless steps: Step 1: Lumentum’s high-resolution dot projector creates a unique 3D depth map of a user’s face; Step 2: ON Semiconductor’s RGB-IR image sensor captures the high-resolution images from Step 1, even in low-light or high dynamic range conditions; Step 3: Ambarella’s advanced vision SoC takes the high-resolution images captured in Step 2 and uses deep neural networks (DNNs) for depth processing, facial recognition, anti-tailgating, and anti-spoofing while video encoding and network software run simultaneously.
Protecting assets and people has always been a top priority for Kirkland’s, a global home décor retailer. With over 400 stores in 37 states, Kirkland’s is a go-to spot for a broad selection of distinctive merchandise: art, mirrors, candles, lamps, frames, accent rugs, furniture and more. When they evaluated their security solutions in 2016, they determined they needed to upgrade the analog video surveillance systems in use at their existing locations and plan for new stores. Analog video surveillance cameras Management wanted a camera that provided a clear picture, while minimizing bandwidth usage Saraya Charlton, Kirkland’s Loss Prevention Investigator, said the analog video surveillance cameras they had in place were acceptable, but they desired cameras with wider coverage and better resolution. The department was also frustrated with the amount of time it took to investigate incidents for loss prevention and personal injury claims. Each time they were called to investigate an incident – vandalism, theft, employee misconduct, a slip and fall, or a cut from broken merchandise – each individual store had to extract the footage from the analog DVR at that location and send it to loss prevention at Kirkland’s headquarters. Charlton said Kirkland’s sought an IP-based solution that could be accessed remotely, that would make the loss prevention investigation process more efficient and would provide additional benefits. Management wanted a camera that provided a clear picture, while minimizing bandwidth usage and had analytics capability. IP video surveillance solution Working with several systems integrators, Kirkland’s chose to deploy an IP video surveillance solution consisting of Hanwha video surveillance cameras managed by Salient enterprise Video Management Software (VMS). The first phase of the security upgrade has included the deployment of 1,800 Hanwha Wisenet X series XNV-6011 2 megapixel HD dome cameras and Wisenet Lite vandal-resistant dome cameras at 200 Kirkland’s locations, as well as the distribution center and the e-commerce building. As new stores are built by this growing retailer, they will also include the Hanwha-Salient security solution. They expect to have a full migration to IP at all locations by 2021. Kirkland’s chose to deploy an IP video surveillance solution consisting of Hanwha video surveillance cameras managed by Salient enterprise VMS Perfect fit for The retail environment The wide-angle 2.8 mm lens captures a 112-degree horizontal field of view, for a retailer that means doing more with less Each Kirkland’s location is outfitted with approximately eight cameras that are positioned to capture the entrance, the sales floor and the back of house operations. Charlton said Hanwha’s cameras provide the most comprehensive view of the store possible. “The wide-angle capability – as well as the quality of the camera – is really what sold us on Hanwha,” said Charlton. “We are getting the best views possible and they are allowing us to see the entire sales floor which is exactly what we wanted and needed.” Hanwha’s Wisenet X series of cameras is a perfect fit for the retail environment. The wide-angle 2.8 mm lens captures a 112-degree horizontal field of view, for a retailer that means doing more with less. Pulling recorded video Charlton said the Hanwha cameras are particularly useful at store entrances because, thanks to the WDR feature, video images are not affected by the bright sunlight that often shines through the windows and they can still see faces clearly. And because many of Hanwha’s cameras offer license free analytics, Kirkland’s will begin exploring that capability in the future to gain information on people counting, heat mapping and dwell time. They also appreciate being able to use Hanwha’s Device Manager to troubleshoot The Hanwha-Salient solution has improved Kirkland’s loss prevention investigation efficiency since the team is able to pull recorded video from any camera via the Salient VMS rather than wait for information to be extracted from an analog DVR. They also appreciate being able to use Hanwha’s Device Manager to troubleshoot and resolve any camera issues remotely first rather than unnecessarily sending out a service technician. Video surveillance and security bandwidth In addition to offering quality images, improved field of view and more efficient operations, the Hanwha solution has also helped Kirkland’s conserve valuable bandwidth with Hanwha WiseStream II compression technology, said Charlton. WiseStream II dynamically controls encoding, balancing quality and compression according to movement of the image. Combined with H.265 compression, bandwidth efficiency can be improved by up to 75 percent compared to current H.264 technology. “We share our video surveillance and security bandwidth with our Point of Sale system and we don’t ever want to take away from the bandwidth of POS transactions or impact the speed at which they go through,” said Charlton. “Hanwha’s Wisestream compression technology fits our business model and along with Salient helps preserve and efficiently manage bandwidth. It’s really helpful to have a camera that’s smart enough to be able to tweak and regulate itself.”
Todd Burgess has an easy answer when asked why he’s used a March Networks video solution in his Quik-E Food convenience stores for more than 15 years. “It’s simple. The system is constantly saving us money.” Networking and IT In his role as Vice President of Quik-E Food Stores, Burgess oversees all the networking and IT requirements for the Lynchburg, Virginia business, which includes 13 convenience stores and gas stations, six car washes, a laundromat and a craft beer pub called The Filling Station known for its unique combination of ‘growlers, grub and gas’. Finding those incidents and stopping them quickly can directly impact Quik-E’s profitability While many things about the family-owned business have changed since its founding in 1973, the need to keep a close eye on each location’s inventory hasn’t. Like every retail organization, Quik-E can cite numerous examples of theft, fraud and inventory errors that have cost the business thousands of dollars in lost revenue. Finding those incidents and stopping them quickly can directly impact Quik-E’s profitability, and that’s where its March Networks intelligent video solution really proves its worth. Video system helps curb thefts “I can’t tell you how many thefts I’ve caught with the help of our video system,” said Burgess. “I had a former employee just finish paying me back $13,000 they owed us in stolen goods, and we recently caught another employee who was stealing probably $50 worth of cigarettes each day.” “And just this morning I was reviewing video of a weekly delivery with one of our managers,” continued Burgess. “We were able to confirm that we’d been charged for $77 worth of gloves that we didn’t actually receive. The video showed the delivery guy come into the store and put everything down. Two boxes of gloves is easy to spot, so it was obvious that that portion of the delivery was missing.” Quik-E Food Stores has upgraded its video solution over the years and Burgess uses the Searchlight software regularly to check for any unusual or suspect transactions and review the data when an incident occurs New software capabilities Over the years, Quik-E Food Stores has upgraded its video solution to take advantage of better performance and new software capabilities. The March Networks video recorders first installed more than a decade ago have been slowly replaced by new generation 8000 Series Hybrid NVRs, able to support both analog and IP cameras or a full complement of IP-only video. Hosted networking solution Burgess has also overseen the transition from older Visual Intelligence software to March Networks Command Enterprise software working with Integrated Technology Group (ITG), the retailer’s long-time systems integrator and March Networks certified partner. That’s in addition to moving the organization from office servers to a hosted networking solution and switching from an existing point-of-sale (POS) system to a new Gilbarco Passport POS solution. “We’ve been proactive about upgrading our IT infrastructure over the last few years, and our video system has always come back online, except in one instance where we couldn’t get the cameras connected again in a couple of locations,” said Burgess. “March Networks Tech Support was wonderful. They managed to diagnose the issue, which wasn’t related to the video products in the end. They were just a big help.” March Networks Searchlight™ Burgess says that he’s a satisfied customer and he won’t be looking for another video solution anytime soon Quik-E is also using March Networks Searchlight™ for retail, a software application that integrates surveillance video with the retailer’s POS transaction data to provide powerful search and investigation tools. Burgess uses the Searchlight software regularly to check for any unusual or suspect transactions and review the data when an incident occurs. “I use Searchlight primarily to look for voids and cancellations, or high dollar value transactions,” said Burgess. “We actually just used it to help catch a manager who probably stole thousands of dollars from us. I knew I was short in inventory, so I pulled up the video and transaction data to see if things were being rung up. It was clear they were not and we had the evidence to prove it. Now we’ll use that evidence to hopefully recoup our losses.” Satisfied customer Ultimately, Burgess says that he’s a satisfied customer and he won’t be looking for another video solution anytime soon. “I think it’s one of the best video surveillance systems on the market. March Networks has been good to me over the years and I’m a very happy customer.”
Vanderbilt’s SPC Wireless is an ideal fit for the retail sector. First off, SPC Wireless devices’ aesthetically appealing design is perfect to fit in with retail environments and compliment the surrounding environments of a modern-day retail store. But, as well as featuring a sleek design, the Wireless devices also have many standout features that specifically benefit the retail sector. Automatic power saving One of these benefits is long battery life as the devices are supported by an automatic power saving mode for a battery life on average of five years. In fact, the SPC Wireless smoke detector comes with a battery life of over ten years. This means retail owners won’t have to worry about continually changing out batteries, giving them peace of mind that their shop is under consistent protection against intruders. More so, Vanderbilt also uses conventional batteries meaning they are accessible to source, again focused on making life easier for the system user. Vanderbilt’s SPC Wireless devices are a cost-effective and reliable intruder alarm range Extended range for every detector In commercial environments, the SPC Wireless range can extend to 500 meters meaning one single detector can cover a whole building. This is more cost effective than having to wire an entire building with cable, thus cutting down on install time, and ultimately cutting down on expenses. Easy and seamless installation Lastly, SPC Wireless device installs can be hassle-free. The installer just puts up the control panel, wires the mains to it, positions the wireless device in the shop, and the retail owner is good to go. In contrast, a wired solution can take, at a minimum, a day’s work fitting cable. By reducing the installers time on site, retail owners don’t have to worry about losing out on potential customers due to the disruption to their business that a lengthy install might cause. Efficient intruder alarm range Overall, Vanderbilt’s SPC Wireless devices are a cost-effective and reliable intruder alarm range. The range is a two-way wireless technology that delivers ease of installation without compromising on the reliability of a wired system. The demand for integrated solutions and the growing influence of the Internet of Things (IoT) is an area that Vanderbilt has been paying close attention toward. We believe that wireless technology is coming of age, with two-way communication capabilities now cementing the technology’s potential and reliability.
The retail industry is constantly looking to find new ways to be relevant in the ever-increasing shadow of online shopping. Researchers have predicted a 17.5 percent growth in the ecommerce share of global retail sales in 2021, rising from 13.7% in 2019. When designer brand Miniso opened new shops in Poland, they used Hikvision technology to give them the edge. The management team at Miniso had a number of specific questions they needed answers to in order to make the stores successful in the cut-throat high street environment. Best-Selling Products They resorted to sending people to individual stores to manually count the people – a very time-consuming and costly exercise How do we know if our marketing strategy is working? What is the conversion rate of purchases? What are the ‘hot areas’ of the store, and do these actually represent best-selling products? Originally, with no access to significant information, they relied on experience and conversation with staff. But there was no way to verify these findings. They also needed to be able to get this information remotely – i.e. management in their HQ in Warsaw wanted to be able to see the situation in the other four stores without having to visit them separately. Sometimes, they resorted to sending people to individual stores to manually count the people – a very time-consuming and costly exercise. Tailor-Made Solution Miniso turned to Hikvision AI products, with a solution built by Polish reseller Volta, including people counting cameras, fisheye cameras and NVRs. These were all coordinated using the HikCentral software platform. A people counting camera in each store counts people passing by, while another counts people entering and leaving. With this tailor-made solution management could calculate how many people were passing by to see a purchasing conversion rate. This also helps them to know whether marketing strategy is working. They can analyze the information further to see whether the rate of people entering the store is dropping, and whether that relates to the number of those passing outside. Miniso’s management can then look into the causes of these numbers, along with sales figures, to form a picture. For example, whether there is an external factor affecting shoppers either to pass by, or to enter. Video Management Platform The professional video management platform allows managers to access the information from different offices and mobile applications anywhere Because Miniso have the same technology set up in all the stores in Poland, they can compare different locations. This also comes in useful when it’s time to negotiate rent with shopping malls. Using ceiling installation of several fisheye cameras, the system can generate heat maps. This helps managers to see where ‘hot areas’ are, helping them to allocate products in the optimal place for promotion. Hot areas can also be compared with sales figures to provide further insights into shopping patterns. All the information provided by the system is coordinated, and business information on both layout and original image can be overlaid in Miniso’s HQ in Warsaw. The professional video management platform allows managers to access the information from different offices and mobile applications anywhere. This makes life a lot easier for the operations team as they need to check the situation in all stores. Fiercely Competitive Environment It also means that everything can be viewed simultaneously, so they can identify trends throughout the network of stores. Byron Zeng, Vice President of Miniso Poland, says: “The high accuracy of conversion rate the solutions provides really solves a number of our management issues. We can now easily see what’s going on in the other stores, including heat mapping, which makes management of the whole networks so much more efficient.” This is a great example of how AI surveillance products can change the landscape of business decision-making. In a fiercely competitive environment, like a shopping mall or high street, shopping trend data can help a retailer to survive. In fact, this worked so well for Miniso, they decided to use the solution in their stores across the whole of Europe – potentially about 200 stores in the next year.
Most retailers invest in a video surveillance solution to improve security. Many also use it as an investigation tool to help resolve customer disputes, liability claims and reduce losses from theft and fraud. Intelligent Video Solutions Complete Releaf relies on its intelligent video solution for all of those reasons, however compliance with state regulations was the primary objective when CEO and owner Eric Ryant started looking for a video system for his new, 3,000 square foot cannabis dispensary in Lafayette, Colorado. Unlike many other types of retail environments, cannabis dispensaries must comply with strict rules governing the type of video surveillance equipment used, where cameras and equipment are placed, and how long video evidence must be retained. Already familiar with the regulations based on his experience operating a second dispensary and a cultivation center in Lafayette, Colorado, Ryant sourced multiple bids for his new video solution. In the end, I selected the March Networks proposal. It had everything I was looking for, including POS integration, and additional capabilities" POS Integration “Once all the bids were in, I went through the process of analyzing each one and ended up narrowing the contenders down to two,” said Ryant. “In the end, I selected the March Networks proposal from our systems integrator, Falcon Networks. The solution had everything I was looking for, including POS integration, and additional capabilities I thought might be useful down the road. It met all of the compliance criteria, and the price was comparable.” Prior to opening the boutique dispensary in January 2018, Ryant worked with its system integrator to design and install a fully-compliant video solution. IR Dome Cameras Today, IR dome cameras mounted inside the dispensary capture clear 4MP video of all activity at entrances and exits, in storage and equipment rooms, and at each point-of-sale (POS) system. In addition, 360° cameras are installed above the sales floor and in every corner to provide further panoramic coverage. The 360° cameras are also installed on the dispensary’s exterior to capture people entering and exiting, as well as any activity in the surrounding parking lot and back loading area. The cameras were selected and placed strategically to ensure that the system meets multiple legislated requirements, such as recording all activity occurring within 20 feet of any ingress/egress point, capturing clear video in all lighting conditions, and making sure that the recorded video is sharp enough to identify customer and employee facial features at each POS. Hybrid Network Video Recorder At the center of Complete Releaf’s video solution is a hybrid network video recorder (NVR) At the center of Complete Releaf’s video solution is a hybrid network video recorder (NVR). The recorder provides IP and analog video capture and unparalleled reliability through features such as diagnostic LEDs, an internal battery backup, and a customized embedded Linux operating system. All IP channel licenses are included with the recorder, making it a convenient and cost-effective option for the dispensary. Equally important, the recorder provides Complete Releaf with 32TB of internal storage, so it is compliant with the state’s 40-day video retention requirement. “Essentially, we need 100 percent coverage with no ‘blind spots’ on our retail floor, and a clear picture of people’s faces. It’s a truly reliable product, and we’ve had no difficulties achieving our 40 days of archived video,” said Ryant. Searchlight Intelligent Software While security and compliance were both top priorities for Ryant, finding a video solution that would also help him run Complete Releaf more efficiently – and profitably – was also important. That’s why he’s so pleased with the March Networks Searchlight for Retail application software he is also using. The intelligent software enables Ryant and his team to proactively identify and review suspect transactions using integrated video and transaction data pulled from the dispensary’s Green Bits POS system. It provides them with an easy-to-use loss prevention tool that reduces the time it takes to investigate incidents from hours to minutes. It also arms them with strong video and data evidence to support successful prosecutions or recoveries. Ryant is also testing the Searchlight application in his cultivation facility “Having video surveillance in our dispensary definitely deters theft,” said Ryant. “Combining the video with transaction data goes a step further and really causes people to think twice before they do something they’ll probably regret.” Radio Frequency Identification Tags Ryant is also testing the Searchlight application in his cultivation facility, taking advantage of the software’s ability to integrate with data from the Radio Frequency Identification (RFID) tags he is required to add to each plant through the cultivation process as part of Colorado’s Inventory Tracking System (Metrc). The software would enable Ryant to leverage his RFID investment by making the data searchable in the dashboard and tying it to recorded video. If there’s ever an incident during the cultivation process, Ryant could use the software to easily locate the video footage to see what actually happened and who was involved.
Coop wanted a security system to protect a number of their valuable instore goods, such as home electronics, cell phones, and tablets, perfumes, and jewelry. They wanted a modular alarm system that could transmit reliably with the most modern means of communication to the standard alarm receiving centers in Switzerland. They also wanted a solution that had proven reliability and fast alarm detection, and that was certified according to SES EN standards. It was essential that this solution would satisfy special customer-specific programming for the various Coop needs. For example, allowing overnight delivery without sacrificing optimal object protection. Vanderbilt SPC IP Communication System Coop installed Vanderbilt’s SPC across their sites. SPC is a modular, flexible alarm system that is adapted to the respective needs. SPC can be deployed in various shops of different sizes with different security concepts. This greatly simplified the maintenance and training of Coop employees and had a positive effect on costs. SPC is a full IP communication system that provides cause and effect programming for custom solutions. SPC also includes self-monitoring capabilities for Coop’s security employees. Coop also chose a number of other Vanderbilt security solutions to protect their sites. These include PDM infrared detectors with mirror optics, Seismic detectors, glass break detectors, and magnetic contacts. Vanderbilt’s solutions provided easy integration of external systems such as fog systems, integration in building systems or in-house alarm receiving stations via EDP and Flex-C.
Round table discussion
The COVID-19 global pandemic continues, and more and more companies are looking for ways to continue (or resume) operations while minimizing the coronavirus’s negative impact on their workforce, or potentially contributing to disease spread among the wider population. Thermal cameras have been proposed as a solution to screen individuals for elevated body temperature since the beginning of the pandemic. However, the technology has its detractors, and there are regulatory questions. We asked this week’s Expert Panel Roundtable: How can thermal cameras be used effectively for fever detection to screen for infectious diseases?
New software developments have dominated technology innovation in the physical security industry for years, making more things possible to the benefit of integrators and end users. However, hardware is another important piece of the puzzle. No matter how great your software, the system doesn’t perform unless the hardware works too. In our enthusiasm over software developments, let’s not overlook the latest in the hardware world. We asked this week’s Expert Panel Roundtable: How do hardware improvements drive better physical security?
Artificial intelligence (AI) and machine learning have made a big splash in the physical security market, transforming video analytics to a new level of accuracy. In fact, the terms have become common buzzwords throughout the industry. However, the potential for AI and machine learning to impact the physical security industry goes far beyond their ability to improve video analytics. We asked this week’s Expert Panel Roundtable: Beyond better video analytics, how can artificial intelligence (AI) and/or machine learning benefit the physical security market?