CLIQ - ASSA ABLOY Electronic Locks

The experience of the COVID-19 pandemic has made us all more conscious of who is coming and going from our property. Whether it is a family home, business premises or public building, property owners want full control over access for protection and peace of mind. As a provider of access control technologies, we are seeing a growing demand for automated gates with a variety of access control systems. There are a number of considerations that buyers need to make when investing. And as an installer, there is advice that you can offer to help your clients make the right choice for their property. Here are some of the key considerations you’ll need to make and discuss with your client. Whomever you buy from, you should be offered more than a simple instruction manual. Electronic locks, magnetic locks and code security In the first instance, you’ll need to advise on the type of lock and access control available. Electronic locks release on the operation of the automation system to allow the gates to open. Locks are required for all non-locking (also known as reversible) operators and are recommended for any gate on a multi-user site or any gate over 2.5m. Apply the same logic to an automated gate as you would to a domestic door – for example, you wouldn’t fit your front door with a lock on the same side as the hinges or a drop bolt at the hinge end of a manual gate so why dispense with this logic when the gate is automated? Electronic locks release on the operation of the automation system to allow the gates to open There are a number of locks on the market including magnetic locks, drop locks that “shoot” a bolt into the ground and side latching locks. These are all designed for external use. While the gate itself will provide physical security, the customer will want to feel in control of who enters their property, when and for what purpose. Consider access for mail and deliveries, waste disposal and visitors arriving on foot etc. There is a range of options available. Intercom systems will allow the user to vet visitors, keypad entry can allow remote access for visitors with a specific code, remote controls allow an oncoming driver to open the gates without getting out of the vehicle, and a timer control can be used to open or close the gates at certain times of the day. Vehicle detection loops can be installed discreetly under the tarmac allowing the presence of vehicles to exit the gates and prevent closing while obstructed. Sliding gates versus swinging gates There are a number of locks on the market including magnetic locks, drop locks that “shoot” a bolt into the ground and side latching locks Gates can be automated to either swing or to slide open and in the case of swinging gates, the opener may be concealed underground or gate mounted. The most suitable opener for your installation will depend on the space available and the type of gate selected. Concealed underground automation is ideal for highly ornate gates. However, where gates are fully infilled (typical of many timber designs), gate mounted openers are concealed from the front of the gate by the gate leaf and present a cost-effective option. The choice between slide and swing is largely down to space - swing gates require a clear space for their opening arc while sliding gates require space to one or both sides of the gate. Sliding gates are perhaps the best choice where the drive slopes or when drive space is limited, as they use the least space when opening. Voltage Most swing gate and sliding systems are available in 24v or 230v. The 24v systems still need 230v mains power – there is a transformer built into the 24v control panels. Deciding which voltage to use can include a combination of factors such as the material of the gates, the location of the system and the safety features you want. Concealed underground automation is ideal for highly ornate gates With wrought iron gates, the wind can pass through them whereas with fully boarded wooden gates (popular because they give full privacy) the wind has nowhere to go, so they act like sails. For commercial or industrial applications with larger entrances and a heavy gate, you may need 3 Phase 400v power (sliding gates only). Installing gate motors in confined spaces The environment in which you are fitting may well influence which gate and motor you recommend. Will it be in an exposed area which is subject to the elements? Will it be positioned on a slope? Sliding gates are perhaps the best choice where the drive slopes or when drive space is limited Installers have always faced the challenge of installing gate motors in confined spaces. When fitting a pedestrian gate, there is often limited space in which to work – potentially making an installation time consuming and technically demanding. If this is the case for you, consider a gate operator which is designed specifically for installations with limited space for maneuver. An example of this is the E5 compact gate operator. The operator is not only small but has an optional slide lever attachment designed for installations where there is extremely limited space, meaning that just 8cm of the pillar is needed for installation. What’s more, improved fixing points and a simple ‘hook and fasten’ process means assembly is safe, quick and straight forward. Ultimately, you’ll be looking for a good quality, reliable product with good service. Work with a supplier that offers more than just a manual. If they are happy to offer training, their time and advice when you buy, the chances are you’ll get their support long term.

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorization and the appropriate credentials. The access control business, like many industries before it, is undergoing its own digital transformation But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customized and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms powers continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase In Revenue For Dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, Connected Smart Locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio Of Home Automation Products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages Of Professional Installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realize they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realize that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling Additional Home Automation Products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available.  The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labor warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces Connection Instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realize over time. On the other hand, one issue DIYers may recognize right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognizable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not Everyone Is A DIY Customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing Complete And Custom Solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.

Places of leisure, where one spends one’s downtime, are public by design. Unlike a bank vault or power plant, they actively invite visitors. One can’t just lock them down and hope no one turns up. Equally, to ensure user and property safety, access must not be a free for all. Managing risk - separating authorized from unauthorized people and locations - is part of every site manager’s daily routine. Intelligent locking makes this workload a whole lot easier. Intelligent keys combine the powerful features of electronic access control with the convenience and familiarity of mechanical keys. In hugely diverse leisure settings across Europe, they already help managers do more with less. Everyone treasures their leisure. The right access solution can help one do it safely without putting a burden on those responsible for one’s security. We treasure our leisure. The right access solution can help us do it safely without putting a burden on those responsible for our security. Controlling access to outdoor sites and visitor attractions Obviously, for many leisure attractions, wired electronic security is not an option. Locations may be remote - far beyond the reach of mains electricity. Assets themselves may be outside. Thankfully, cabling is not essential for effective intelligent access control. Robust, battery-powered locking, backed by intuitive admin software one can access from anywhere, matches or exceeds the functionality of traditional wired access control. Padlocks built to withstand climate extremes integrate within one’s system exactly like standard interior locks. Intelligent electronic key systems are also budget friendly. Making the switch from mechanical security is not an all-or-nothing decision. The best intelligent key systems let one roll out gradually, as needs evolve and budgets allow. For example, the Llyn Brenig Reservoir and Visitor Center in Wales attracts tens of thousands of tourists every year. Both mechanical and electromechanical locking protect a site which houses critical infrastructure and watersports facilities - with disparate security needs. Here electromechanical locking brings long-term cost savings to site owners Welsh Water, because locks no longer need to be changed when keys are lost. Permissions are simply deleted from the system software. In 2015, Twycross Zoo launched a £55 million, two-decade development plan. High on the agenda was a new intelligent key solution to replace a mechanical master-key system which was labor-intensive to administer. The new system’s flexibility has put zoo security managers in full control of their site. Only staff with the necessary authority and training can access animal enclosures. Carrying one programmable key able to open doors, windows and padlocks makes the security team’s rounds easier It’s simple for system administrators to issue time-defined user keys. These can permit vets or zookeepers access to enclosures for a specific time period outside regular hours - for example, in an emergency. When the period expires, the key no longer works and site integrity is automatically restored. Access control in the museum sector When Edvard Munch’s painting “The Scream” was stolen from an Oslo museum in 1994, thieves left a note which read: “Thanks for the poor security”. Securing museums - open spaces with priceless contents - presents one of security’s biggest challenges. Around 50,000 artworks are stolen every year, according to some estimates. Adding further complexity, many museums are located within historic properties. The building itself may be integral to the attraction - and come with strict heritage protections. Any new locking installation must make minimal mess. For this reason, wireless is increasingly the preferred choice. Wireless access systems based on robust, key-operated locking, rather than cards and other keyless credentials, combine a familiar technology (the metal key) with the intelligence to keep staff and collections safe. Carrying one programmable key able to open doors, cabinets, windows and padlocks makes the security team’s rounds easier. It also minimizes the number of keys in circulation - with obvious security benefits. Companion software makes key tracking straightforward: one always knows who exactly is carrying credentials, can refine or amend those permissions quickly and order a full audit trail on demand. And these locks are discreet enough to maintain the property’s appearance. Museum access control in action London’s Design Museum needed access control designed to protect high-value assets and exhibits. Devices here protect a contemporary site with three galleries, a restaurant/café and an events space, with 100 permanent staff and hundreds (sometimes thousands) of daily visitors. The building has multiple door sizes and must meet British Standards compliance. Installation was easy and wire-free, because encrypted electronics inside CLIQ locks are powered by the standard batteries Electromechanical locks now control access through 56 doors, forming part of a security ecosystem which incorporates traditional mechanical locks, too. Using intuitive management software, security managers ensure every staff member accesses only the right areas. Contractors are issued with temporary programmable keys, which saves time formerly wasted escorting them around the building. The system the Design Museum chose - CLIQ® from ASSA ABLOY - also enables integration with third-party cloud-based solutions, for control via a single, central management interface. The delicate balance between protecting a precious building and guarding its contents sets a major challenge. Security and access control must be “subtle, but ever present,” according to one former moderator of the Museum Security Network. Invasive installation, showy or inappropriately designed devices and components cannot be considered. This was the checklist facing France’s Musée Maurice Denis: the museum is inside a listed 17th-century monument, so they turned to CLIQ access control technology for a solution. Drawing on extensive experience in the heritage sector, ASSA ABLOY delivered security without disrupting the building aesthetic. Installation was easy and wire-free, because encrypted electronics inside CLIQ locks are powered by the standard batteries inside every programmable key. No further power supply is needed at the door. Around 70 robust, hard-wearing cylinders and padlocks now secure doors and windows inside and outside the main building; waterproof padlocks protect CCTV camera housing on the exterior. Every employee receives access to relevant areas via a single CLIQ key, which administrators program with only the appropriate permissions. Insurance compliance is another major concern in the heritage sector. Indeed, insurers for 17th-century warship Vasa demand Sweden’s highest level of locking: Class 3. Yet the Vasamuseet’s access system must also allow 1.2 million annual visitors to move around freely, while keeping exhibits safe. To upgrade an existing mechanical system, around 700 interior door cylinders were equipped with CLIQ Remote electromechanical technology. Museum staff used to carry heavy chains with ten or more keys. Now facility managers can amend the access rights of everyone’s single CLIQ key at any time, even remotely, using the CLIQ Web Manager. It’s easy to issue contractors such as carpenters with access rights scheduled to end automatically as soon as their work is complete. Security for shopping and indoor leisure sites The electronics inside CLIQ locks are powered by the standard battery inside every key, not mains electricity According to one study completed two decades ago, one spends 87% of one’s time indoors. The number is probably higher now - and includes a huge chunk of one’s leisure time. Large retail multiplexes like Festival Place in the UK are a popular destination. Here over 170 shops, a cinema, sports center and restaurants have an ever-changing roster of permanent staff, cleaners and out-of-hours contractors. Every person requires secure entry on demand. The public also needs open access for 18 hours every day. Yet a single lost mechanical key could become a security problem for all users and tenants. Installing 100 CLIQ electromechanical cylinders drastically cut the burden of mechanical key management. Now, cleaners and maintenance workers carry an intelligent key which unlocks specific doors for a pre-defined time period. Using simple online admin software, site managers can immediately de-authorize and reissue a lost key or amend any key’s permissions. Generating a comprehensive audit trail - who accessed which lock, and when - takes a couple of mouse clicks. CLIQ also cuts Festival Place operational costs. The electronics inside CLIQ locks are powered by the standard battery inside every key, not mains electricity. Installation was wireless, a huge saving on potentially expensive electrical work. At Festival Place and wherever one gathers to enjoy leisure - indoors or outside - CLIQ enables easy access control for all openings with just a simple, single, programmable key. To learn how you can put CLIQ® intelligent key technology to work in agile, flexible, secure public services, download a free introductory guide at https://campaigns.assaabloyopeningsolutions.eu/eCLIQ

Resilience and efficiency have become watchwords for public institutions, before, during and after the ongoing health crisis (COVD-19 pandemic outbreak). In delivering services fit for the modern world, these institutions need more than just innovation and accountability. They require flexibility and agility, too, including in how they approach security. Importance of locks and keys The lock and key have enjoyed public trust for a long time. Keys were used in Ancient Egypt and Assyria, and warrant a mention in the Christian Old Testament. As a technology, the key is familiar and proven, user-friendly and dependable. It can also be inflexible and time-consuming to manage. The security challenges of delivering public services do not stand still, but standard mechanical keys cannot move with changing times. Filtering access intelligently and dynamically has become part of security’s job description. Intelligent, programmable keys Intelligent keys combine the features of electronic access control with the convenience of a mechanical key Yet there is no need to dispose of the key altogether. Organizations can adapt it, rather than throw it out all-together. Intelligent, programmable keys combine the powerful features of electronic access control with the convenience of a mechanical key. They are keys that are familiar and user-friendly, while evolved at the same time. When a key has a brain, it can do more with less. These efficiencies are critical in a world where demands on public institutions are at levels not seen in generations. Cutting workload and solving the issue of lost keys Lost keys present mechanical security with its most intractable problem. When a key goes missing, time and budget are expended to remedy the situation. Extensive re-keying and re-issuing to relevant key-holders are complex and expensive. Programmable keys, however, solve the problem quickly. The French town of Villiers-le-Bel, north of Paris, faced these familiar key management challenges. Each person in their Municipal Technical Center carried approximately 40 physical keys. If one was lost or stolen, all compromised cylinders had to be changed. To prevent unauthorized access, all the keys had to be replaced as well at great expense. Key duplication costs were mounting. “One [lost] key cost from €3,000 to €4,000 for changing cylinders and replacing the keys,” explains Fabrice Girard, Territorial Technician at the town’s Municipal Technical Center. Electromechanical key-operated locking solution To fix this expensive lost key problem, Villiers-le-Bel city administrators chose to combine trusted mechanical security with new electromechanical key-operated locking, all managed within the same flexible, wireless access control system. Now, lost or stolen electronic keys are canceled instantly using secure cloud software that works inside a standard browser with no software installation required. Administrators can program access rights for any key, padlock or cylinder. They filter access to specific sites and doors according to the precise requirements of every municipal employee. Programmable locking cylinders In Aalborg, Denmark, around 3,000 citizens in home care now have programmable locking cylinders installed at their front door. This replaces a cumbersome mechanical master-key system. Aalborg’s installation was tailored to meet the needs of this vulnerable group of city residents. If a home care resident loses their key, its access rights can be deleted from the system without the need for a lock replacement, keeping the keyholder’s home safe and saving the city time and money on rekeying. Managing Aalborg’s system is straightforward. Lock installation was quick and easy with certified technicians simply replacing each old cylinder with a programmable cylinder with no wiring and no major alterations to the door. Faster, safer access to buildings In Skellefteå, Sweden, electromechanical locking has given local firefighters faster, safer access to any building Aalborg’s fire brigade quickly took over the maintenance process. Brigade staff now grants or revokes access, and tailor permissions for different users or locations according to defined needs. In Skellefteå, Sweden, electromechanical locking has given local firefighters faster, safer access to any building. To speed up emergency response times and improve firefighter safety, the local service fitted houses with secure façade key cabinets. Property keys are stored inside the cabinets, so authorized firefighters get rapid building access if there is a fire. Remote key updater When the emergency call comes, firefighters update their individual, programmable key at the station or while on the move, using a remote key updater kept in the fire engine. There’s no longer any need for fire stations to hold multiple sets of keys or for off-site firefighters to divert to the station to collect the right key. More rapid response means a better chance to prevent a fire spreading. Safety is improved for everyone, including Skellefteå residents at home and firefighters at work. Clear workflow bottlenecks in public housing With crime against empty properties on the rise, public authorities in the English city of Rotherham aimed to minimize the time a council house stands vacant. However, workers from multiple departments require access to prepare a property for a new tenant. Passing keys securely between all relevant staff members was a major cause of delay. Intelligent key technology At Rotherham Metropolitan Borough Council (RMBC), intelligent key technology helped streamline these workflows, upgrading security and saving money at the same time. RMBC identified physical key handover as a major bottleneck in their workflow. They needed a solution to speed up the process. Now, each relevant RMBC staff member is issued with their own programmable key. Using simple online software, security managers issue the precise permissions which every staff member needs. The access rights of any key can be amended or revoked at any time. Physical handover of mechanical keys and the time and money spent coordinating this process has now been eliminated. Wireless electronic cylinders perfect for historic buildings Public spaces inside protected heritage buildings often cannot opt for card- and reader-based access control Building type can make a big difference to the access control system chosen. Public spaces inside protected heritage buildings often cannot opt for card- and reader-based access control. Here, wireless electronic cylinders that simply replace existing mechanical locks solve the problem, preserving doors which may be centuries old. The issue of aesthetics also affects modern public spaces, albeit differently. Intelligent key security In Stuttgart, innovative design was a key element of the city’s new library building. Door security should be discreet and not disrupt the vision of Korean architect, Eun Young Yi. This was the first public building in Stuttgart’s Europaviertel, a unique creation with a double façade with glass bricks, a brightly lit atrium that is four-story in height, and public entrances on all four sides. Almost as soon as it opened, the building was declared an architectural icon — ‘instantly one of the world’s most beautiful libraries’. Intelligent key security is hardly noticeable for the library’s many visitors, yet critical for protecting Stuttgart’s precious public heritage. Managing keys for a mobile workforce Many public services involve managing and directing a mobile or contractor workforce. Mileage expense mounts up when workers must return to base to collect keys or update their access rights. Mobile workers use more fuel and increase the carbon footprint. Business can be made more sustainable quickly by reducing the mileage they travel. To reduce miles while maintaining security is not easy, especially if people only rely on mechanical keys to secure remote or dispersed sites. Bluetooth-enabled intelligent keys Bluetooth-enabled intelligent keys eliminate the need for workers to return to headquarters to collect or return a mechanical key. With a Bluetooth-powered solution, everyone carries their own programmable key and keeps its access rights up to date on the move, simply by making an encrypted connection to a secure smartphone app. This basically means fewer miles driven and less money wasted on unnecessary fuel. CLIQ, one technology solution CLIQ combines electronic and mechanical security in a range of wireless cylinder applications All the installations referenced above and many more across the full spectrum of public services run on the same technology, CLIQ from ASSA ABLOY. CLIQ combines electronic and mechanical security in a range of wireless cylinder applications, including a full range of mechatronic and electronic cylinders and padlocks. CLIQ locks are installed without wires with every cylinder’s power supplied by a battery inside the CLIQ key. CLIQ Connect Bluetooth-enabled keys These keys are physically identical and programmable by a system administrator using a desktop updater, by key-holders with a portable programmer, or in the case of CLIQ Connect Bluetooth-enabled keys, via an encrypted connection to a secure smartphone app, minimizing both wasted journeys and unnecessary social contact between workers and office staff. Intuitive software makes it simple to manage access rights, enable and disable keys, along with allowing customization of access schedules, on site or on the go.

Resilience and efficiency have become watchwords for the public institutions, before, during and after the ongoing health crisis. In delivering services fit for the modern world, these institutions need more than just innovation and accountability. They require flexibility and agility, too, including in how they approach security. The lock and key have enjoyed public trust for a long time. Keys were used in Ancient Egypt and Assyria, and warrant a mention in the Christian Old Testament. As a technology the key is familiar and proven, user-friendly and dependable. It can also be inflexible and time-consuming to manage. The security challenges of delivering public services do not stand still, but standard mechanical keys cannot move with oneself. Filtering access intelligently and dynamically has become part of security’s job description. Yet there is no need to dispose of the key altogether. One can adapt it, rather than throw it out. Intelligent, programmable keys combine the powerful features of electronic access control with the convenience of a mechanical key. They are keys, familiar and user-friendly… but evolved. When the key has a brain, one can do more with less. These efficiencies are critical in a world where demands on the public institutions are at levels not seen in generations. Cut workload and solve the problem of lost keys One [lost] key cost from €3,000 to €4,000 for changing cylinders and replacing the keys" Lost keys present mechanical security with its most intractable problem. When a key goes missing, time and budget are expended to remedy the situation. Extensive rekeying and reissuing to relevant keyholders are complex and expensive. Programmable keys, however, solve the problem quickly. The French town of Villiers-le-Bel, north of Paris, faced these familiar key management challenges. Each person in their Municipal Technical Centre carried approximately 40 physical keys. If one was lost or stolen, all compromised cylinders had to be changed. To prevent unauthorised access, all the keys had to be replaced, too, at great expense. Key duplication costs were mounting. “One [lost] key cost from €3,000 to €4,000 for changing cylinders and replacing the keys,” explains Fabrice Girard, Territorial Technician at the town’s Municipal Technical Centre. To fix this expensive lost key problem, Villiers-le-Bel city administrators chose to combine trusted mechanical security with new electromechanical key-operated locking, all managed within the same flexible, wireless access control system. Now lost or stolen electronic keys are cancelled instantly using secure cloud software which works inside a standard browser, no software installation required. Administrators can program access rights for any key, padlock or cylinder. They filtre access to specific sites and doors according to the precise requirements of every municipal employee. Keep residents safe in their homes In Aalborg, Denmark, around 3,000 citizens in home care have programmable locking cylinders installed at their front door. This replaces a cumbersome mechanical master-key system. Aalborg’s installation was tailored to meet the needs of this vulnerable group of city residents. Certified technicians simply replaced each old cylinder with a programmable cylinder If a home care resident loses their key, its access rights can be deleted from the system without the need for a lock replacement — keeping the keyholder’s home safe and saving the city time and money on rekeying. Managing Aalborg’s system is straightforward. Lock installation was quick and easy: certified technicians simply replaced each old cylinder with a programmable cylinder — with no wiring and no major alterations to the door. Aalborg’s fire brigade quickly took over the maintenance process. Brigade staff now grant or revoke access, and tailor permissions for different users or locations according to defined needs. In Skellefteå, Sweden, electromechanical locking has given local firefighters faster, safer access to any building. To speed up emergency response times and improve firefighter safety, the local service fitted houses with secure façade key cabinets.More rapid response means a better chance to prevent a fire spreading Property keys are stored inside the cabinets, so authorised firefighters get rapid building access if there is a fire. When the emergency call comes, firefighters update their individual, programmable key at the station or while on the move, using a remote key updater kept in the fire engine. There’s no longer any need for fire stations to hold multiple sets of keys or for off-site firefighters to divert to the station to collect the right key. More rapid response means a better chance to prevent a fire spreading. Safety is improved for everyone, Skellefteå residents at home and firefighters at work. Clear workflow bottlenecks in public housing With crime against empty properties on the rise, public authorities in the English city of Rotherham aimed to minimise the time a council house stands vacant. However, workers from multiple departments require access to prepare a property for a new tenant. Passing keys securely between all relevant staff members was a major cause of delay. Security managers issue the precise permissions which every staff member needs At Rotherham Metropolitan Borough Council (RMBC), intelligent key technology helped streamline these workflows, upgrading security and saving money at the same time. RMBC identified physical key handover as a major bottleneck in their workflow. They needed a solution to speed up the process. Now, each relevant RMBC staff member is issued with their own programmable key. Using simple online software, security managers issue the precise permissions which every staff member needs. The access rights of any key can be amended or revoked at any time. Physical handover of mechanical keys, and the time and money spent coordinating this process, has been eliminated. Preserve the fabric of historic buildings, and the design integrity of new spaces Building type can make a big difference to the access control one chooses. Public spaces inside protected heritage buildings often cannot opt for card- and reader-based access control. Here, wireless electronic cylinders which simply replace existing mechanical locks solve the problem, preserving doors which may be centuries old. Intelligent key security is hardly noticeable for the library’s many visitors The issue of aesthetics also affects modern public spaces, albeit differently. In Stuttgart, innovative design was a key element of the city’s new library building. Door security should be discreet and not disrupt the vision of Korean architect, Eun Young Yi. This was the first public building in Stuttgart’s Europaviertel, a unique creation with a double façade with glass bricks, a brightly lit atrium four storeys high, and public entrances on all four sides. Almost as soon as it opened, the building was declared an architectural icon — “instantly one of the world’s most beautiful libraries.” Intelligent key security is hardly noticeable for the library’s many visitors, yet critical for protecting Stuttgart’s precious public heritage Save time and money managing keys for a mobile workforce Many public services involve managing and directing a mobile or contractor workforce. Mileage expense mounts up when workers must return to base to collect keys or update their access rights. With a Bluetooth-powered solution, everyone carries their own programmable key Mobile workers use more fuel and increase a carbon footprint. One makes a business more sustainable quickly if one reduces the mileage one travels. Reducing miles while maintaining security is not easy, if one relies on mechanical keys to secure remote or dispersed sites. Bluetooth-enabled intelligent keys eliminate the need for workers to return to headquarters to collect or return a mechanical key. With a Bluetooth-powered solution, everyone carries their own programmable key and keeps its access rights up to date on the move, simply by making an encrypted connection to a secure smartphone app — meaning fewer miles driven and less money wasted on unnecessary fuel. One technology powers all the solutions All the installations referenced above — and many, many more across the full spectrum of public services — run on the same technology: CLIQ® from ASSA ABLOY. CLIQ combines electronic and mechanical security in a range of wireless cylinder applications, including a full range of mechatronic and electronic cylinders and padlocks. CLIQ locks are installed without wires: every cylinder’s power is supplied by a battery inside the CLIQ key. These keys are physically identical and programmable by a system administrator using a desktop updater; by keyholders with a portable programmer; or in the case of CLIQ Connect Bluetooth-enabled keys, via an encrypted connection to a secure smartphone app, minimising both wasted journeys and unnecessary social contact between workers and office staff. Intuitive software makes it simple to manage access rights, enable and disable keys and customise access schedules, on site or on the go. To learn how you can put CLIQ® intelligent key technology to work in agile, flexible, secure public services, download a free introductory guide at https://campaigns.assaabloyopeningsolutions.eu/eCLIQ