As 2025 concludes, the Door & Hardware Federation (DHF) is taking stock of a year marked by significant accomplishments and collaboration. Dedicated to advancing its industry and supporting its members, DHF has undertaken numerous initiatives throughout the year.
These efforts included securing ISO 9001 certification, releasing the Competence Framework, and introducing a new qualification aimed at enhancing professional standards.
Year of Possibilities and Engagement
“2025 began with a sense of excitement and possibility,” noted DHF’s Commercial Director, Patricia Sowsbery-Stevens. One of the year’s highlights was DHF’s inaugural Members’ Conference in February at the Royal Air Force Museum Cosford. The gathering attracted over 200 members and industry professionals for a day of valuable discussions and networking opportunities.
The event featured workshops and speeches from notable figures such as Dafydd Williams, who shared insights on the government's response to Grenfell, and Gillian McAteer from Citation, who provided important guidance on employment law. A compelling keynote address was delivered by Flight Lieutenant, John Nichol, recounting his experiences during the Gulf War, which left a lasting impact on attendees.
Commitment to Safety and Competence
In April, DHF introduced the ABBE Level 3 Award in Compliance and Safety of Fire-Resisting Roller Shutter Doors
In April, DHF introduced the ABBE Level 3 Award in Compliance and Safety of Fire-Resisting Roller Shutter Doors. This qualification aims to elevate industry standards, with many companies already adopting it to ensure adherence to high safety measures. This initiative underscores DHF’s dedication to fostering industry competence and professionalism.
“Another defining achievement came with the completion of the Construction Leadership Council’s (CLC) Competence Framework for Doors, Gates and Shutters, developed in collaboration with the Automatic Door Suppliers Association (ADSA),” said Sowsbery-Stevens. The framework provides clear competence standards for installation, maintenance, and servicing, vital for members to demonstrate their expertise to clients like Amazon and Heathrow Airport.
Recognitions and Expansions
DHF celebrated a proud moment during the summer by achieving ISO 9001 certification. This recognition reinforces DHF’s commitment to quality management and continuous improvement. Furthermore, in September, DHF gained authorization to distribute Blue Skilled Worker cards for the Dock Leveller industry, highlighting its commitment to support specialized training and competence.
Throughout 2025, DHF engaged with members and partners at key national events, such as The Security Event and Fencex. This engagement helped maintain active communication and support within the sector. Moreover, DHF remained a proud sponsor of the Automated Gate category at the AFI Awards, celebrating achievements within the fencing community.
Adapting to Challenges
Despite facing challenges like increased National Insurance contributions and a construction slowdown
Despite facing challenges like increased National Insurance contributions and a construction slowdown, DHF members reported steady orders and demand. This stability highlights the industry’s resilience despite uncertainties. Patricia remarked, “As the year draws to a close, we recognize the people who make DHF what it is, particularly as we bid farewell to Nick Perkins, whose retirement marks the end of a significant era.”
Farewells and new beginnings were also themes this year. DHF said goodbye to Helen Skelding while welcoming Eddie Payne to enhance financial management and Jonathan Colen as the Federation’s first Commercial Manager. These changes strengthen DHF’s operational capabilities and member support.
Looking Ahead
“As we move into 2026, DHF stands ready for the next chapter,” concluded Patricia. With recent achievements like ISO 9001 certification and new training authorizations, DHF is well-prepared for future challenges.
The coming year will introduce an Ofqual-regulated training program aimed at expanding DHF’s educational offerings, underscoring its commitment to raising industry standards and supporting members.
As 2025 draws to a close, the Door & Hardware Federation (DHF) is reflecting on a hugely productive year. Indeed, it has been defined by achievement and collaboration, and by a tireless commitment to the people and industries it serves.
From achieving ISO 9001 certification, to publishing the long-awaited Competence Framework and launching a pioneering new qualification, the Federation has continued to strengthen its foundations while looking confidently to the future.
Excitement and possibility
“2025 began with a sense of excitement and possibility,” explains DHF’s Commercial Director, Patricia Sowsbery-Stevens.
“In February, DHF hosted its first Members’ Conference at the Royal Air Force Museum Cosford, where more than 200 members and industry professionals gathered for a highly enjoyable day of insight, discussion and connection.”
Invaluable guidance on employment law
The event brought together a program of workshops and speakers, including Dafydd Williams from the Ministry of Housing, Communities and Local Government, who shared the government’s response to Grenfell, and Gillian McAteer from Citation, who offered invaluable guidance on employment law.
A moving moment came from Flight Lieutenant, John Nichol, whose keynote address about his experience as a British prisoner of war during the Gulf War was both humbling and inspiring. Alongside the talks, an exhibition hall filled with leading names from across the sector created opportunities for collaboration and the sharing of knowledge that will carry forward into the year ahead.
DHF’s enduring mission
In April, the launch of the ABBE Level 3 Award in Compliance and Safety of Fire-Resisting Roller Shutter Doors marked a major milestone.
Developed by DHF to strengthen competence within this highly specialized area, the qualification has already seen remarkable uptake from companies determined to uphold the highest standards of safety and compliance. It reflects DHF’s enduring mission to support professional growth and align industry practice with a focus on building safety and competence.
CLC Competence Framework for Doors
“Another defining achievement came with the completion of the Construction Leadership Council’s (CLC) Competence Framework for Doors, Gates and Shutters. Developed in close partnership with the Automatic Door Suppliers Association (ADSA) and guided by the Sector Lead Group 10,” explains Patricia.
“The project represented eighteen months of careful collaboration and consultation. Led by DHF and ADSA, and supported by our Senior Training and Compliance Officer, Steve Hill, the framework establishes clear, practical standards for competence across installation, maintenance and servicing."
"For DHF members, this work has real impact. More and more organizations, for example, Amazon and Heathrow Airport, are now requiring evidence of individual competence for both installation and maintenance. The framework and accompanying National Occupational Standards help ensure DHF members can demonstrate the professional skill and assurance expected of them.”
DHF’s growing role
The summer brought one of the Federation’s proudest moments. DHF achieved ISO 9001 certification, confirming its position as an organization that leads by example. This recognition of quality management and continuous improvement reinforces DHF’s reputation for professionalism and integrity in all that it does.
In September, a further milestone followed with authorization to provide Blue Skilled Worker cards for the Dock Leveller industry. This step has brought well-deserved recognition for individuals working in this specialist area and underlines DHF’s growing role in supporting competence and training across every corner of its sector.
Innovation and excellence within the fencing community
“Throughout 2025, DHF has remained close to its members and partners,” says Patricia. “We have attended key national events including The Security Event, The FIT Show, Fencex, and the MLA Expo, meeting members face-to-face, sharing updates and listening to feedback. DHF also continued its proud sponsorship of the Automated Gate category at the AFI Awards, celebrating innovation and excellence within the fencing community."
"Member engagement has remained central to our purpose, with a series of members’ open days around the UK. One particularly meaningful initiative saw Steve Hill spend several weeks in Ireland, offering training and support to members across the Republic. His visit received outstanding feedback and further strengthened DHF’s ties with the Irish market.”
National Insurance contributions
While the year brought challenges, including increased National Insurance contributions and a slowdown in construction, the outlook among DHF members has remained encouraging. Many report steady order books and continued demand within commercial and industrial markets, a reminder of the sector’s resilience and its ability to adapt and thrive even when conditions are uncertain.
“No reflection on the year would be complete, of course, without recognizing the people who make DHF what it is,” says Patricia. “As the year draws to a close, DHF prepares to say farewell to Nick Perkins, whose knowledge and expertise have left a lasting mark on the industry. Nick’s retirement will be felt by colleagues and members alike, and he departs with the Federation’s gratitude and warmest wishes”.
Organization’s commercial insight and engagement
Earlier in the year, the Federation wished a fond farewell to Helen Skelding, whose calm professionalism and loyal service earned her the respect and affection of all who worked with her. The team was joined by Eddie Payne as Finance Manager, bringing fresh perspective and experience to support DHF’s continuing growth.
Later in the year, Jason Smith moved on after many valued contributions, and the Federation welcomed Jonathan Colen as its first Commercial Manager, strengthening the organization’s commercial insight and engagement. Within the Membership Department, Olivia Juxon began maternity leave in November, and we were delighted to welcome Charlotte Winsper to the team to ensure members continue to receive excellent support.
DHF’s educational portfolio
“As we move into 2026, DHF stands ready for the next chapter,” concludes Patricia. “With ISO 9001 certification achieved, the Competence Framework completed, the Level 3 Award launched, and authorization secured to issue Blue Skilled Worker cards for the Dock Leveller industry, DHF has laid strong foundations for the future."
"The coming year will see the introduction of a new Ofqual-regulated training program for the building hardware industry, extending DHF’s educational portfolio and offering a clear route to recognized qualifications. Above all, DHF remains committed to raising standards, supporting members, and strengthening the sector it proudly represents.”
