As a global oil and gas organization grappled with the evolving challenges of maintaining PCI compliance across its US and EMEA operations, it recognized the limitations of its existing auditing system. The old platform failed to provide the necessary visibility, scalability, and automation to keep up with compliance demands.
Seeking a comprehensive solution, the company embarked on a project to replace its legacy QRadar system with Splunk, aiming for complete visibility into PCI-DSS compliance data. However, the organization lacked the in-house expertise to establish and manage a Splunk environment of this magnitude.
Implementing a Modern Solution
The organization sought a reliable partner to develop a robust Splunk platform, ensuring consistent operational excellence while adhering to PCI-DSS standards.
They took direct ownership of the Splunk environment, covering everything from initial migration to ongoing management. Through close collaboration with the PCI department, a fully managed service was established to maintain continuous compliance visibility and operational stability.
Establishing a Strong Foundation
The transition from QRadar to Splunk involved creating a scalable platform specifically designed for PCI compliance
The transition from QRadar to Splunk involved creating a scalable platform specifically designed for PCI compliance. The system integrated diverse data sources, including cloud, endpoint, identity, and network environments.
Use cases, correlation searches, and dashboards were developed and fine-tuned to support comprehensive monitoring of PCI-related activities.
Efficient Platform Management
Engineering teams took charge of maintaining platform uptime, performance, and scalability. Real-time monitoring of ingestion pipelines helped detect anomalies, latency, or data loss, while regular upgrades and optimizations ensured query performance and storage efficiency.
Robust governance was established with RBAC controls, audit trails, and documented operational runbooks, while continuous KPI tracking and reporting aligned with the PCI-DSS framework.
Continuous Compliance Optimization
A proactive improvement cycle was maintained through quarterly service reviews and roadmap alignment
Automation was integrated to enhance reliability and enable rapid remediation processes. A proactive improvement cycle was maintained through quarterly service reviews and roadmap alignment.
Partnerships with compliance and SOC teams led to refined detections, analytics, and operational insights, further enhancing the compliance posture.
Achieving Sustainable Outcomes
The integration of Splunk expertise into a managed service model allowed the oil and gas company to achieve PCI compliance with efficiency and confidence. Key outcomes included sustained compliance through continuous monitoring and reporting, zero unplanned downtime, and expert platform management.
Internal teams were freed from maintenance duties, allowing them to focus on developing insights and detection use cases. The company's strengthened audit readiness stemmed from consistent, validated data ingestion and detection accuracy.
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