Intruder Alarm Accessories(232)
Perimeter protection is one of the most effective ways to prevent an intruder. A more secure system is one that alerts the user of the presence of an intruder, before they can break into the property. It’s a simple idea, but fitting an external detector comes with challenges. Install the brand-new XDL12TT-AM and provide up to 12m premium and robust pet-friendly external detection. Consisting of two independent Passive Infrared (PIR) sensors and one microwave sensor, the Tri-Technology (TT) of the XDL12TT-AM utilises Tri-Signal Detection Logic to identify the presence of an intruder. This provides reliable and stable external detection as all three sensors must be activated sequentially in quick succession to create an alarm. This enhances the detector’s immunity to environmental disturbances and limits the risk of false alarms. With Dual-Vision Pet Immune Technology, each PIR sensor of the XDL12TT-AM has its own dedicated volumetric field of view. The top PIR detects outwards and up, while the bottom PIR detects outwards and down, without overlapping. This setup, alongside Tri-Signal Detection Logic, delivers highly secure sequential detection and increases its tolerance to pet immunity. So, should any large dogs or cats stray into the coverage plane, it would only be picked up by the bottom PIR and the microwave sensors and therefore an alarm condition would not be activated. However, the lens coverage of the PIRs are angled so that any human will be detected walking through both PIR coverage planes. Therefore, as all three sensors are activated, so would an alarm condition. This increases the detectors stability and limits the risk of false alarms. In terms of changing conditions and swaying vegetation, the XDL12TT-AM features Anti-Sway Analytics. This advanced digital filter distinguishing between the movements of trees and plants from that of an intruder, to maintain optimum performance. The detector also boasts IP55 weatherproof rating, thick polycarbonate plastics and fully sealed optics for optimum external performance. It has even been moulded with a stabilizing material to prevent discoloration over time! The XDL12TT-WE also features Anti-Interference Technology to prevent intruders from bypassing detection. This consists of Anti-Masking, which is a Grade 3 Patented Technology that protects against any attempt to mask any of the three sensors with cardboard, duct tape, sprays, lacquers or aluminium foil. It also consists of Anti-Blocking, which is a Grade 4 Technology that prevents the system from being armed if there is anything blocking the vision of any of the sensors. Therefore, to arm the system, whatever is blocking the detector from detecting needs to be removed first. Providing either volumetric or curtain coverage to suit the area that needs protecting, each lens can also be masked to restrict the coverage area. This is particularly useful in areas where busy roads can cause false alarms. The detector also boasts three different frequency bands to avoid any interference (cross-talk) that can occur when two or more detectors with the same frequency band are installed within close proximity of each other. This also allows multiple to be fitted, including the use of a fixed bracket, which enables two to be fitted back to back, providing 24m range with 180° volumetric coverage. Whatever the requirement, the XDL12TT-AM provides the ideal external security solution.
The Avigilon Presence Detector (APD) is a discreet impulse radar device that combines self-learning analytics with impulse radar technology to accurately detect the presence of a person even if they have stopped moving or are hidden. The device scans, learns, and continuously adapts to its environment, helping to reduce false positive events. Designed for indoor locations such as ATM rooms and other closed indoor vestibules within banks, pharmacies, health care facilities and retail stores, the APD can accurately detect a person’s presence through blankets, cardboard, wood and drywall. When integrated with Avigilon Control Center video management software, the sensor is designed to alert operators of security events while still maintaining privacy.
One of the main advantages of Software-as-a-Service solutions is interconnectivity. The cloud allows us to work in a completely different way than was possible before. In the past, an installer would have to get in their van and make a site visit to investigate any complaints or issues from their customer. Now, this can all be done remotely through SaaS-solutions like Vanderbilt’s SPC Connect, changing the entire service interaction quite dramatically. Vanderbilt wants to continue that evolution. Customers now expect very high levels of service from installers. SaaS-solutions are the perfect enabler to achieve this. With SPC Connect, Vanderbilt is delivering an ecosystem that will allow installers to have a better communication environment with their customers. The latest service release of SPC Connect brings installers closer to their customers by creating a platform where they can communicate more freely with each other. This ability to have more open communication between installer and end user, in a secure mechanism such as SPC Connect, will have a significant impact on increasing the level of service for all parties. Customer Notifications Installers can communicate through the SPC Connect network directly to their customers. This feature allows installers to create a message that will appear directly in the user’s app and in their email. The messaging editor provides editing capabilities and the inclusion of links. The installer can also download the list of all customers interested in their message. User Restrictions This enhancement delivers the security company greater control of the level of service they wish to offer through SPC Connect. The function allows the security company to define what operations are permitted by a user such as: Blocking Email; Blocking Push Notification; Blocking Alarm Verification; Blocking Cellphone App; and Blocking Verification Web. Alarm Verification Via Cellphone Devices If an SPC panel is part of an SPC Connect installer account, then a new feature will activate on the user device that will allow the user to view verification data. If the SPC panel is not part of a company, or the company has chosen to block this feature, then the users of that panel will not see any change. When this enhancement is enabled, when an alarm occurs that has verification, the user will be able to view the data and talk and listen live to site.
Fiber-optic technology has proven to be extremely stable and reliable for fence PIDS, detecting intruders attempting to climb over, cut through, or crawl under a perimeter. And although the technology was previously considered prohibitive for small or medium-sized perimeters on the perception that it is too expensive and complicated to install, OPTEX, along with Fiber SenSys Inc, one of its group companies, has designed the RAPID REDFIBER series of affordable and easy-to-install kits, encouraging installers not to compromise on quality. The packaged systems, or kits, offer cost-effective and high-performance protection in two detection zones, ranging from 75m to 200m each, and also include all the necessary components needed for installation. Kit choices include two-channel Alarm Processing Units (APU), one including a PoE/IP module that is integrated with most Video Management Software (VMS) and PSIM platforms, the enclosure box, the pre-connected cable cut to fit 75m, 100m, 150m and 200m zones, the necessary ties to mount the cable on a perimeter, and calibration software. Ricky Miwa, Managing Director of OPTEX Europe, says the technology is highly resistant to extreme weather changes: “Fiber sensing cables are unaffected by harsh environments, including UV radiation, moisture, salt or lightning strikes, and distinguish between genuine intruders and nuisance alarms,” he says. The RAPID REDFIBER PoE module uses an event code that quickly transmits the alarm or event to the VMS software. As RAPID REDFIBER’s detection system sense an intrusion, the APU activates IP cameras to automatically record an event; whilst the VMS platform ensures any untoward activity can be acted upon immediately. “RAPID REDFIBER’s proven high performance rate and low maintenance costs combine to create a very low cost of ownership, making it a reliable and economical solution,” Ricky concludes.
DSC, part of the Security Products business unit of Tyco, redefines intrusion security with the introduction of PowerSeries Neo, a new scalable commercial and residential line of products which combines the flexibility of a modular, hardwired system with the simplicity of a wide range of compatible wireless devices. This brand new and exceptionally flexible platform leverages the superior capabilities of PowerG – the industry’s leading-edge wireless intrusion technology, making it the most comprehensive hybrid intrusion system in the market today. PowerSeries Neo also offers both ‘smart’ home and ‘smart’ business automation features with Alarm.com interactive services. With solutions for a full spectrum of installations, the PowerSeries Neo system offers a fully customizable system with a range of control panels and PowerG-enabled, easy to install wireless devices. At the core of the system are four control panels, ranging in capacity from 16 to 128 zones and two to eight partitions. Each panel starts with six or eight hardwired inputs, 2-4 hardwired outputs and PTSN communication on-board, with the capability for expansion, additional features and services. PowerSeries Neo offers a full range of optional cellular and/or IP communication methods in support of the industry’s transition away from traditional phone lines. Infused with industry-leading PowerG 2-way wireless communication, the system is able to hop between wireless frequency channels so that if one is jammed, it will move to a free frequency. This allows for seamless, reliable communication between the control panel and devices. In addition, PowerSeries Neo allows for devices to continuously measure the communication quality and automatically sets transmission power to the minimum required for reliable communication with the panel, thereby saving energy and battery life. Solid encryption technology offers an exceptionally high level of protection by guarding against digital attacks on the system. The PowerSeries Neo platform is also primed to reduce the incremental costs of false alarms by employing innovative, regionally compliant alarm verification solutions such as visual verification, two-way audio and sequential detection, while also offering additional RMR opportunities to dealers. WebSA, a professional end user application that manages multiple systems, gives users the ability to manage, monitor and control the functionality of their PowerSeries Neo security system through the use of user-friendly, intuitive interfaces accessed with real-time dashboards. A robust and feature rich platform, PowerSeries Neo is designed to reduce operational costs for dealers and provide ultimate reliability for end users. PowerSeries Neo offers a variety of control panels, a full suite of compatible PowerG- enabled wireless devices to include a PIR motion detector with integrated camera, repeaters and glass break sensors and a complete line of expansion modules, protecting the investment and ensuring growth in the future.
DSC Touch, an innovative smart panel which provides customers with home management and interactive security capabilities in an all-in-one, intuitive and easy to use interface. Uniquely based on Google's Android operating system and integrated with Alarm.com, DSC Touch employs WiFi, Bluetooth and Z-Wave technology for a completely wire-free install and 'all-in-one' wireless communications. 7 inch LCD resistive, single touch, 24bit RGB TouchScreen with 800 x 480 resolution Compatible with DSC 433Mhz One-way wireless products Dual-path connectivity with integrated WiFi and Cellular WiFi, Z-Wave, Bluetooth and Image Sensor radio connectivity for smart home automation Up to 242 role-based user codes (Dealer, Installer, Master, User, Guest, Duress) Remote services powered by Alarm.com Built-in front 0.3MP Fixed Focus camera for system Disarm and Alarm photos Contact app provides contact info of security provider and displays messages. Built-in siren Built-in two-way voice Software updates over WiFi and manually with a SD card Photo frame screensaver SD card slot for photos
A panel of experts. Next-generation security and comfort management. With innovative intrusion technology and lifestyle management, Interlogix™ control panels and keypads provide reliable and scalable protection for homes and businesses. Wired and wireless options are designed for simple installation and operation, delivering complete protection and lifestyle enhancement.
Security at your Fingertips PowerSeries high-quality, slim-profile keypads achieve a clean, unobtrusive look that homeowners welcome and installers will appreciate for their easy programming and installation. The keypads feature an input/output terminal that can be programmed to operate as a zone input, programmable output or as a low temperature sensor. The keypads also include adjustable backlit keys that address low-light situations and five programmable keys for simple one button activation of system functions. Easy To Use To simplify usage, the keypads feature five programmable keys for easy one-button activation of system functions. The default tasks assigned to the five function keys are stay arming, away arming, door chime, smoke detector reset and quick exit. With the quick exit function there’s no need to disarm and rearm the system every time an occupant leaves the house or lets the dog out, for example. Flexibility The keypads’ integrated temperature sensor can be programmed to activate when room temperature dips below 43° F (6° C) and restores at 47° F (8° C). Built-in logic prevents the panel from cycling in and out of alarm mode during minor temperature fluctuations, helping to reduce false alarms.) Wireless Convenience RF versions of the keypads are available. They include all of the same features as their hardwired equivalents and are able to support 32 wireless zones and 16 wireless keys without taking up a wireless zone slot.
IMPASSA is the newest, next generation wireless security system from DSC. IMPASSA comes with the defense and offense needed to protect the ‘king’ – the home and homeowner - including: An integrated HSPA (3G) cellular communicator. The flexibility of a distributed wireless system. 2-way audio communication. Defensive Strategy - Integrated Cellular Communicator As any good chess player knows, looking many moves ahead is critical for a checkmate. As more homeowners transition away from traditional phone lines towards VoIP (Voice over IP) or mobile wireless phones for communication, IMPASSA delivers alternate communication configurations including: HSPA (3G) Cellular communicator using the cellular network. Label library. In addition, IMPASSA includes a more traditional phone line communicator using the Plain Old Telephone Systems (POTS). The Flexibility of a Distributed Wireless System Because IMPASSA is a distributed wireless system, installers have the flexibility of positioning the panel away from the premise’s entry point. A WT5500 Wireless wire-free keypad can be installed near the entry point so that even if the premise is compromised, the main unit (the IMPASSA panel) cannot be located by the intruder and tampered with. For additional protection, 2-way wireless sirens can be installed away from the IMPASSA alarm system to further camouflage and protect its location. 2-Way Audio Communication for Ultimate Peace of Mind Sometimes even the ‘king’ needs advice, help or reassurance. IMPASSA delivers 2-way audio (VOX only or VOX and push-to-talk) alarm communication with the central monitoring station during alarm events for the homeowner’s peace of mind. With high-quality speakers and microphones, homeowners can easily talk directly to the central monitoring station as needed.
Get Control on the Go with the nuLinc Cellular Communicator and LinearLinc Mobile App Bring mobile control to any monitored security system quickly and easily with new Cellular technology from Linear: the nuLinc™ Wireless Communicator and the LinearLinc™ web-based Mobile App. Wireless Convenience for Users: Home or business owners get seamless, flexible control of their security systems via smart phones or computers with Internet access, from virtually anywhere … and at a significant savings! Profit Center for Dealers and Central Stations: Earn monthly revenues for system management and monitoring, while saving your accounts the cost of infrequently-used telephone lines. Fast Installation: Installs quickly, with no on-site configuration required. Compatible with Many Alarm Brands and Cell Networks: nuLinc instantly transforms hard-wired phone line alarm systems to cellular! Supporting most common security industry standard protocols, nuLinc and LinearLinc give you control on the go. For details, see your Linear distributor or sales rep, or visit www.linearcorp.com/linearlinc.
Seamlessly integrating multiple security elements, the NetworX™ system delivers optimum security for current and future needs of your home or small business. Particularly well-suited for new construction, NetworX offers a wide selection of hard-wired security elements including keypad, motion sensors, glassbreak detectors, smoke detectors and magnetic contacts. For added convenience, NetworX has extensive wireless capabilities backed by expert technicians experienced in optimal system design. This system also easily integrates with many third-party control systems such as home automation, lighting, HVAC and audio. Complete with cellular backup, NetworX represents one of the most advanced, expandable and reliable security solutions available. Control PanelsWith a track record of global security success, the NetworX™ product line includes a series of control panels that are universally compatible with all NX products and several GE wired and wireless accessories that can be scaled or modified to meet changing security requirements. The control panel functions as the “brains” of your security system, coordinating input from different sensors and transmitting alarm monitoring information to a central monitoring center. Fully versatile, these control panels accommodate a variety of integrated components that allow you to customize, and easily expand your system to meet your security requirements. All NetworX control panels have fire alarm verification capability to help prevent false alarms. NX-4The NX-4 control panel is a flexible, entry-level security system that features advanced technology for the detection of burglary, fire and environmental events. A cost-effective solution that is easy to install, the NX-4 is ideal for apartments, smaller homes and commercial environments. Equipped with the standard four hard-wired zones, the NX-4 can easily expand to eight fully programmable hard-wired zones, eight wireless zones or a combination of both. NX-6The NX-6 is a full-featured system designed to handle most medium-sized residential and commercial applications. Like all NetworX control panels, its modular design allows for complete integration of multiple systems within one enclosure. In addition to the features found on the NX-4 model, the NX-6 comes standard with six hard-wired zones and can easily expand to 12 fully programmable hard-wired zones, 16 wireless zones or a combination of both. NX-8 and NX-8EThe NX-8 and NX-8E represent the top-of-the-line systems for the most demanding home and commercial security needs. These feature-rich units include all the capabilities of the NX-6 model with options to accommodate an extensive number of keypads and users.
Copper Cop from Linear safeguards commercial air conditioning (HVAC) units from costly theft and destruction of copper condenser lines. This simple, two-part system – alarm interconnect box and cable harness -- triggers an alarm if the cables are tampered with, or an HVAC cover is removed. Ideal for environments especially vulnerable to theft: Unoccupied buildings Schools Single-Story Retail Buildings Places of Worship Rural and vacant facilities Cellular Network Facilities/Towers Remote Communication Centers Substation Outbuildings Field-Proven, Effective Theft Deterrence Installs quickly on HVAC unit exterior by any security contractor and is activated in minutes. No HVAC, Plumber‘s or Electrician’s license required. Ready to accept a wireless alarm transmitter or hard-wired connection to any security alarm panel. Bright yellow cable harness acts as a visual deterrent to would-be thieves. Does not trigger a false alarm even if fluctuations in refrigerant pressure or electrical power outages occur Learn more: Watch the Copper Cop Video hereAdd to Compare
Version 8.0 of long-range award-winning LiDAR – the REDSCAN RLS-3060 series and its configuration software REDSCAN Manager are both available. The new firmware enables additional detection modes including loitering detection, day/night pattern to the 30m radius RLS-3060L, while it allows the high end model to extend its detection area to 50m radius. The RLS-3060L will offer more flexibility in managing dry contacts with the option to switch from normally open (N.O.) to normally closed (N.C.). The RLS-3060L model ver. 8.0 features more detection zones and detection modes as well as greater flexibility with settings. The standard 2D LiDAR provides 30m radius detection range with 4 detection zones when used in analog configuration and 8 zones in IP configuration. Loitering and selectable pattern modes are now available. Alarm duration and detection time settings are also more adjustable.
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Pyronix UR2-WE Connecting Enforcer Two-Way Wireless Devices To All Brands Of Wired Control Panels With A Arm/disarm Output
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SecurityInformed.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organizations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organizations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritizes use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
The smart home market has seen significant growth since 2010. Specifically, less than 0.5% of homes in the American region had connected home devices such as thermostats, lighting, security and entertainment in 2010; by the end of 2017, nearly 12% of households in the region will have connected home devices, an average of six devices per home. The success of smart homes started with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart Home Technology Partnerships A few recent examples include the relationship with Vivint and Best Buy and Vivint with Sprint. In most cases, Best Buy is a competitor to Vivint because a consumer can buy point devices and ecosystem and install it themselves or enlist the help of the Geek Squad. Even more recently, Nest announced optional professional monitoring with its Nest Secure products in partnership with MONI. Although this approach isn’t new, Scout Alarm, LiveWatch and SimpliSafe already have similar approaches, it continues to stress the need to combine multiple channels and approaches to the smart home market. Moreover, these are examples of symbiotic partnerships that will help the total market. In 2017, there were about 122 million smart home devices shipped globally. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the do-it-for me approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer or when a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. There is a growing needto combine multiplechannels and approachesto the smart home market Furthermore, the multiple-system operator (MSO) and professional security provider channels will be evenly split in 2017; however, by 2021, the MSO channel is expected to be double the market size of the security provider channel. The primary reason for this rapid change over five years is the lack of professional security providers in EMEA and APAC; as a result, MSOs will dominate the professional channels in these regions, while across North America, security providers will maintain a strong market presence. Top Trends In Smart Homes A few of the top trends in smart homes to watch out for over the next 12-24 months include user interface, flexible services, cyber security and adjacent markets. The user interface trend continues to evolve for the smart home. Although voice commands are trending towards becoming the new user interface beyond 2017, the voice will not be the only means to control and interact with the smart home. Mobile phones or tablets will still be required to configure most devices. This means that although the Amazon Echo can control a WeMo plug, the consumer will still be required to download the WeMo app and configure the device. However, after the device is added to the same network as the Echo, the app is no longer needed on a day-to-day basis. Displays will also become increasingly popular throughout homes because the smart home is becoming increasingly isolating. Mobile phones or tablets will still be required to configure most devices in future smart homes DIY ecosystems such as Wink or SmartThings or Philips Hue lighting are often limited to one person with one mobile device. As a result, other members of the household would need access to that mobile device or would need access on their own device after being authorized by the primary user (all assuming a smart speaker is not being used). This is very limiting and the user experience is negatively affected. (Voice assistants like Google Home have added a feature to allow multiple accounts using voice recognition, which will help personalize smart homes.) However, displays in the home are a way to access all devices for anyone in the home. Smart Home Equipment Cost Flexible service offerings and pricing is already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing and providers such as Comcast are looking to pilot programs for just video monitoring bundled with Internet for a low monthly fee. Options for financing are also going to become commonplace. Smart home equipment is expensive, especially when attempting out outfit a modest size home (2,500 square feet +). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices but there is a threshold. Since many smart home devices today do not have a recurring monthly fee, the cost of maintaining mobile apps, platforms and support services must be propped up by higher device prices. However, companies can look to offset some cost by sourcing different material. According to the IHS Markit Teardowns Team, the cost of the metal ring on the Nest 3rd Generation thermostat is $10, which is more expensive than the LCD display which comes in at $9. In comparison, the Ecobee3’s most expensive part is the LCD screen at about $4.00. As a result, the Ecobee3 costs nearly $20 less to manufacture compared with the Nest 3rd Generation thermostat. Smart Home Security Securing the smart home will be a hot topic over the next 12 months. One method of change will be manufacturers requiring consumers to change default passwords. Manufacturers need to start requiring consumers to change passwords before a product can be used. Home routers, for example, often use ‘admin’ as the username and ‘password’ as the password and most users never change these. For elder care, door/window sensors and motion sensors could be used in combination with software to monitor routine The challenge that many consumers and suppliers face today is that many passwords are built directly into the firmware and the consumer has no way of making changes. As a result, the integrity of the device comes down to the supplier. As threats become more severe with ransomware and other botnet attacks, manufacturers will need to implement additional thresholds of threat assessments to keep consumers safe. One method involves two-factor authentication. IHS Markit expects the monetization of cyber-security for residential customers to start appearing in 2018. This means that security service providers would monitor network traffic for the consumer. The software would not be monitored or implemented directly by the consumer; instead, the service provider will take care of all the monitoring of network traffic. What this means is that the software or router would monitor network traffic for patterns and manage which servers are pinged by IoT devices such as consumer video cameras. Care Homes And Insurance Companies Although the compound annual growth rate (CAGR) for smart home device revenue is set to exceed 50% through 2021, the growth could be much higher with support from adjacent markets such as elder care, construction/developers and insurance companies. For elder care, door/window sensors and motion sensors could be used in combination with the software to monitor routine. If an elderly person suddenly changes their routine, this would alert caregivers. This same premise can be used in professional elderly care settings to help staff prioritize patient needs. IHS Markit expects the monetization of cyber-security for residential customers to startappearing in 2018 Working with insurance companies is another method of reaching the customer with smart home devices; however, the use of insurance is highly fragmented across regions. As a result, North America is the best opportunity as of 2017 to partner with insurance companies. Furthermore, insurance companies are mostly interested in managing the entire ecosystem. Blending Professional And DIY Smart Homes While offering subsidized equipment (smoke detectors and water leak detection) can reduce claims, insurance companies need to have full access to the data – as a result, they are more interested in creating their own platform from scratch or working with a provider to support data analysis. Working closely with builders will also continue to gain traction, especially across EMEA and APAC. By working closely with builders, this reduces the challenges associated with B2C channels and the overall cost of the system can be masked by the mortgage payment, resulting in more system installations with less distribution expense. Overall, the line between professional and DIY smart home is blending. CEDIA and Amazon recently announced a collaboration and Netgear Arlo announced the first wire-free and battery-operated ONVIF compliant camera. With the combination of voice-control, consultations from Amazon and Best Buy, the reduction in the pile of smart home hubs in the basement as more protocols are embedded in gateways/routers, and no further need for the special Apple chip for HomeKit compliance after iOS 11, smart homes are becoming easier to achieve both for consumers and professionals.
ASAP-to-PSAP technology automates communications between alarm monitoring companies & PSAPs and dispatches emergency service In April 2015, Cary, N.C., adopted a technology called Automated Secure Alarm Protocol to Public Safety Answering Point (ASAP-to-PSAP), but currently they are among only a handful of emergency 911 call response locales that use ASAP-to-PSAP technology in the United States. Commander Scott Edson of the Los Angeles County Sheriff’s Department, speaking to a seminar gathering at ISC West, emphasized the importance of rolling out more implementations of ASAP-to-PSAP. The technology benefits residential and commercial alarm monitoring companies and their customers by eliminating dispatching errors and speeding dispatching times. There are 6,500 PSAPs that respond to emergency 911 calls in the United States. They take more than 250 million 911 phone calls per year from the public and from central station alarm monitoring companies. PSAPs then route the information from 911 calls to the right emergency service and then dispatch police or fire services. ASAP-to-PSAP technology automates the communications between alarm monitoring companies and PSAPs and dispatches the emergency service. The Central Station Alarm Association, the Association of Public Safety Communications Officials and Vector Security developed the software technology back in 2009. So what’s the implementation hold-up? “As always, funding is the issue,” says Ron Lander, CPP, principal with Ultrasafe Security Specialists in Norco, Calif. “The cities don’t want to spend the money. The central stations want to implement it. They say it will reduce personnel needs.” Replacing central station phone calls with data entered by a central station operator offers three major benefits, according to a PowerPoint presentation developed by Bill Hobgood, project manager with the Richmond, Va., Public Safety Team. First, it eliminates telephone calls between alarm monitoring companies and PSAPs, which take up time that could be spent with individual 911 callers, who might be in immediate physical danger. It eliminates the inevitable miscommunications between two human beings talking on the telephone – “Speak up, I can’t hear you.” “Was that Fourth Street or Fifth Street?” “Oh, Fifth Avenue, sorry.” Then there are also communications problems related to language in our increasingly multi-cultural society. Finally, and perhaps most important, it speeds the processing and response times by crucial minutes. Research shows that an ASAP communication takes 15 seconds or less to dispatch police or fire units. By comparison, a telephone communication takes 1.5 to 3 minutes or more to dispatch units. Upon implementing ASAP-to-PSAP, there was a 13 percent drop in the number of police alarms handled by telephone An ASAP application carries out three tasks. It translates data from the alarm monitoring company into a format that the PSAP technology can read and process. Second, it updates the alarm monitoring company on the status of the alarm— message accepted and referred to the right emergency service or rejected for one reason or another. Finally, an ASAP application provides continuing updates including cancellation notices from the alarm monitoring company, notices that emergency service has been dispatched, notices that emergency responders have arrived at the scene and notices that events have been closed out. Houston implemented the technology in 2011 and has reaped enormous benefits. According to Bill Hobgood, Houston encompasses 634 square miles, has a population of 2.3 million people and runs the nation’s fourth largest PSAP. The city receives more than 2,600 police alarms weekly from 43,000 alarm systems monitored by three alarm companies. Upon implementing ASAP-to-PSAP, there was a 13 percent drop in the number of police alarms handled by telephone. Non-emergency telephone calls declined by 15 percent. The PSAP estimates that it is saving $1 - $2 million annually. What about accuracy and response times? Hobgood studied results in his own city of Richmond as well as York County, Va., in the Tidewater region, both of which implemented ASAP-to-PSAP in 2011. Hobgood’s study found that when the system eliminated call-taker involvement, it eliminated spelling mistakes and accidental transposition of street address numbers. It also eliminated problems related to low-volume headsets and accents. Those are impressive business and performance improvements, which is driving Commander Edson’s interest in rolling out more implementations.
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