Yeastar, the provider of SME PBX system announced that Gamma, the provider of Unified Communications as a Service (UCaaS) into the UK and Dutch business markets, has joined the pre-configured ITSP template on both Yeastar cloud-based and on-premises PBXs as a certified ITSP partner. All-IP services As the UK’s SIP trunk provider, Gamma is the market-pioneering force to upgrade the outdated ISDN services to All-IP services completely in the near 2025. Yeastar brings SMEs the enhanced, powerful, and future-proof phone system with comprehensive UC features With proven technology and capability, Yeastar brings SMEs the enhanced, powerful, and future-proof phone system with comprehensive UC features. The completion of the interoperability tests between these two brands means that they make things easier for their mutual and future users – the simple and seamless configuration of Gamma SIP trunk on Yeastar VoIP PBX system is a core part to have quality and reliable telecommunications services. Service offerings “A key point to offer better services to the users is to cooperate with more top-tier partners in the industry,” said Alan Shen, CEO, Yeastar. “We are so glad to have the chance to work with Gamma and get it certified. Working with Gamma during the compatibility process inspired us – we worked together for our users; we worked together to improve our technologies, and we worked together to make the world better. I believe our cooperation will also benefit our channel partners in the UK with more business chances.”

Glam Media is the pioneer of vertical media-a revolutionary new media model that combines flagship properties with curated publisher sites and their passionate, engaged audiences. By pairing 1400+ publishers worldwide with their own large and growing properties: Glam.com for women; Brash.com for men; and Tinker.com for real-time conversations on social media sites across the Web, the vertical media model enables premium brands to connect with millions of passionate audiences online. Collecting investment declarations Glam India's payroll was done in-house by the finance department. The payroll process was in a disorganized state and there was a lack of understanding on PF and other statutory matters. The calculations were incorrect and filing of statutory dues was not done. TopSource Worldwide took over the payroll for Glam India in a short period of time To make matters worse, their payroll person was long term sick and eventually had to leave the organization at short notice. Their Finance departments had to deal with a lot of payroll related queries and interaction to collect investment declarations and other documents. Glam India approached TopSource Worldwide to provide a comprehensive payroll solution that needed to be delivered on time, accurately and be able to respond to their growing needs. TopSource Worldwide took over the payroll for Glam India in a short period of time. Submitting investment declaration TopSource Worldwide set up proper CTC structures and assisted HR in putting policies in place. Guidance was provided on all statutory matters, especially PF. A process was put in place to capture investment declarations from employees that assisted them in getting maximum benefit in reduction of tax. An online web portal provided access to employees to submit investment declarations and modify them as and when required. TopSource Worldwide has demonstrated flexibility in its relationship with Glam India by helping them restructure its compensation plan and executing its one-off requirements. Glam India has reduced it risk due to payroll liabilities by handing over the payroll processing to experts. They have also eliminated the risk of issues caused due to employee dissatisfaction with payroll and are now getting their payroll reports on time and accurately. They also have the added benefit of a flexible service provider to meet their adhoc reporting requirements.

Endurance pioneered the fitness industry in Pune, in the year September 2000, with the aim of setting up International standard facilities and reaching out to diverse sections of society and encouraging people to make fitness and good health a priority. Endurance has initiated and conceptualized a wide range of member events in Pune such as fitness competitions sports activities like cricket and football, fashions shows, dance shows, seminars and many more. Making periodic payment Endurance brings to its customers a rich blend of the best from the East and the West by offering a combination of spinning, aerobics, pilates, kickboxing, Latin dancing and their very own and very popular Indian bollywood dancing, yoga and pranayam. Endurance approached TopSource Worldwide to provide a long term solution to deal with the on-going accounting work and support in annual audit. TopSource Worldwide also completes the bank processing and reconciliation, petty cash processing TopSource Worldwide provided a solution to Endurance for completing their monthly accounts on time each month and removed the risk presented by employee attrition. TopSource Worldwide process purchase and sales invoices along with making periodic payment to suppliers. TopSource Worldwide also completes the bank processing and reconciliation, petty cash processing, expense claim processing, sales invoice generation, salary payments as per instructions along with monthly MIS reporting. Important business decisions TDS, Service tax reconciliation and payment are also completed by TopSource Worldwide. Assistance is being provided by TopSource Worldwide in completing the annual tax and statutory audit by liasoning with the auditors up to the finalization of accounts. Apart from handling the day-to-day accounting function, TopSource Worldwide has created detailed process documentation and work flows for all processes. This has helped the client identify redundancies and also streamline the processes. Endurance can now manage a process run by TopSource Worldwide rather than managing people. They have completely eliminated the risk of employee attrition in their accounts department. They receive the MIS on time which enables them to take important business decisions.

Integreon is a large and trusted provider of integrated research, legal and discovery, and professional business solutions. Their size, collaborative work style, and investments in technology, intellectual property, and management make them unique in the market. Integreon is present across four continents and works collaboratively with global corporations, law firms, and investment banks to address their specific support needs in areas such as market and competitive intelligence, discovery, legal process outsourcing (LPO), and other professional business services such as IT, finance, and HR. Outsourced payroll provider Integreon were facing service issues with their outsourced payroll provider. They had to cope with the additional workload caused by errors in the reimbursement process. Their HR and Finance departments had to deal with a lot of payroll-related queries and interactions to collect investment declarations and other documents. Delays were encountered in the delivery of reports along with the inflexibility of reporting formats. These issues were faced in the middle of the recession when the business was a lot under pressure. Integreon approached TopSource Worldwide to provide a comprehensive payroll solution that needed to be delivered on time, accurately, and be able to respond to their growing needs. Submitting investment declaration An online web portal provided access to employees to submit investment declaration TopSource Worldwide performed trial and parallel runs over a few months and started delivering the payroll to Integreon on time and accurately. The problems with the reimbursement process were resolved by providing an Employee Self Service module over the web so that employees could directly initiate the reimbursement processing. An online web portal provided access to employees to submit investment declarations and modify them as and when required. Bespoke reports as requested by Integreon were provided along with a customized payroll journal that could be uploaded directly into Integreon’s accounting system. This has freed up time for the HR and Finance departments. TopSource Worldwide has demonstrated flexibility in its relationship with Integreon by helping them restructure its compensation plan and executing its one-off requirements. Adhoc reporting requirements When they acquired another company, the employees of the new company were seamlessly integrated into the compensation structure and payroll systems of Integreon thus freeing up valuable time for HR to focus on core issues of integration. Integreon has to no longer spend time on administrative work and queries related to payroll. They have eliminated the risk of issues caused due to employee dissatisfaction with payroll and are now getting their payroll reports on time. They also have the added benefit of a flexible service provider to meet their adhoc reporting requirements.

Trinity is the privately owned, triple rosette-winning restaurant of Chef Adam Byatt, based in Clapham, London. The Trinity team started out, way back in 2006, with a self-set mission to serve great food. The food had to be seasonal, inspirational, and, above all, delicious. Since their opening in 2006, Trinity has required receipt of customized and timely management accounts to support strong control over the business. As the business has thrived and grown, the volume of processing and accounting work has increased, but the fundamental need for this management information remains. Delivering payroll services TopSource Worldwide provides accounting transaction processing for Trinity, with documents being collected on a weekly basis, scanned, and archived on their cloud-based Portico system. With other inputs received weekly, they provide book-keeping and reconciliation services culminating in the processing of regular, 4 weekly management accounts. TopSource Worldwide delivers payroll services to Trinity to ensure employees are paid accurately In addition, TopSource Worldwide delivers payroll services to Trinity to ensure employees are paid accurately and on time. TopSource Worldwide has recently implemented Portico HR to assist Trinity with the maintenance of its HR records. Trinity receives regular, customized, timely, and accurate management accounting and payroll services from TopSource Worldwide, with the added benefit of a high-quality, cloud-based HR system supporting management information and RTI compliance. Supporting management information In addition, Trinity has benefited from the ongoing development of Portico which can be tailored to client needs, and will shortly commence using the system for ROTA management and holiday tracking. TopSource Worldwide provides more than just transactional services, with director-led account management we are able to make recommendations as to how management information may be customized to increase value to the clients. For example, the change from monthly to 4-weekly management information has provided the client with data which can be more easily compared period on period. "Outsourcing our accounting needs to TopSource Worldwide has been an excellent decision, as they have provided us accurate and timely reporting which enables us to manage our business more effectively," said Adam Byatt, Trinity.

Gardner Leader is a law firm based in Newbury and Thatcham which understands client priorities and delivers practical, legal solutions at an exceptional value. Founded almost 120 years ago, they provide a full range of legal services to businesses and individuals. Corporate/commercial, commercial property, dispute resolution, employment law, family law, inheritance protection, wills and probate, residential property. Making employee payments Gardner Leader has been recommended for six of its law services in the 2013 edition of The Legal 500 UK, a respected legal directory. TopSource Worldwide manages the end to end payroll delivery for Gardner Leader Gardner Leader approached TopSource Worldwide to provide a long-term solution to deal with their staff payroll and to provide a scalable solution to manage their growing workforce. Currently, the team consists of around 65+ employees. TopSource Worldwide manages the end-to-end payroll delivery for Gardner Leader which includes processing of employees' salaries, generating all statutory and compliance reports and making payments to employees. Reliable payroll service TopSource Worldwide supports Gardner Leader to manage its payroll operation with streamlined processes and ensuring compliance with all relevant legislation. Payslips are provided to the employees via our web-based HR system - Portico. Gardner Leader can relax, knowing that the technical and legislative requirements of their payroll delivery are handled by TopSource Worldwide both now and as their business grows. "TopSource Worldwide provides a high quality and reliable payroll service, identifying and delivering process enhancements as the opportunity arises," said Derek Rodgers, Managing Partner, Gardner Leader.

Wellers are a regional accounting firm, operating from 4 offices across London and the South of England. Wellers strive to deliver high-quality, professional services such as accounting, payroll and business advice to over 4,000 clients. Their client base ranges across all sectors, from private schools to pubs and bars. Wellers approached TopSource Worldwide in 2007 to provide a long-term solution for their payroll clients. Their internal payroll team was unable to manage the number of clients Wellers were winning and therefore resulted in them requiring backup and support. Cost-effective solution This became a growing concern, along with the need to find a cost-effective solution to assure their clients that they are always working towards supplying an affordable and accurate payroll service, and this is where TopSource Worldwide was able to deliver. TopSource Worldwide now delivers the payroll to over 152 of their payroll clients Wellers required TopSource Worldwide to run many of their clients' payrolls, maintain client relationships, and ensure that all clients received an efficient, professional service to the same high standard that their client base had previously enjoyed. Their first Wellers' client came on board in February 2007, and TopSource Worldwide now delivers the payroll to over 152 of their payroll clients, including the Wellers' internal payroll. Cloud based HR system Having recognized the benefits of outsourcing this delivery Wellers have been able to grow their client base on a monthly basis and now outsource all payroll clients to TopSource Worldwide. TopSource Worldwide provided a dedicated delivery team, along with a personal Client Account Manager for Wellers and their clients. This manager is in charge of managing all aspects of the Wellers portfolio to deliver start to finish payroll, including HMRC online filing and production of payroll reports, P45s, payslips, and P60s. TopSource Worldwide also manages all client communications, queries, and HMRC-associated matters on behalf of Wellers and their clients. In addition to the above, TopSource Worldwide offers the solution of Portico, their proprietary, cloud-based HR system. Running final reports Reports can be standardized and imported easily into other systems This gives the client greater control over their payroll and allows them to input amendments such as starters, leavers, sickness, and holidays. As well as payroll processing, the system has a number of other modules, such as report storage, holiday management, and e-learning. It allows visibility of payslips and P60s at the employee level and can be modified to suit each client's needs. Reports can be standardized and imported easily into other systems, saving considerable amounts of time for their clients. Once the payroll has been received, the team is then able to process the payroll and send reports directly to the client for approval. Once approval has been received, they create BACS files, run final reports, produce payslips, issue P45s and submit any HMRC filings. Senior level meetings Wellers are now able to take a step back from the day-to-day management of the payroll delivery, with the sound knowledge that TopSource Worldwide is delivering a cost-effective, well-controlled, and documented process for their growing payroll client portfolio. Delivery quality is monitored through the production of monthly KPIs and regular senior-level meetings where quality and further opportunities are discussed. "TopSource Worldwide have been excellent at fulfilling our requirement of an outsourced payroll department since 2007 and allow us to concentrate our efforts on ensuring our clients get a premium service at affordable levels. Now looking after both our internal payroll and almost all of our clients on a day to day basis, we have great confidence in their service and look forward to working with them closely for many years to come," said Ercan Demiralay – Partner, Wellers Accountants.

SMP Robotics has announced that their security robots model, S5.2 Picard has started to protect commercial real estate establishments in the Middle East. Picard is the most advanced model of security robots in the new S5.2 Series, which was introduced in 2019. Picard security robots Security robots of the S5.2 Series models are equipped with an integrated AI (Artificial Intelligence) system. Artificial Intelligence is used for smart video surveillance and group patrols. Along with security robots, a large number of fixed cameras are used in the protected area Along with security robots, a large number of fixed cameras are used in the protected area. Video management software (VMS) is used to control them. The specialists at SMP Robotics have successfully integrated the security robots into the existing VMS. Robots deployed in the Middle East The operation of security robots is efficiently carried out, even in extreme climate conditions, such as the climatic conditions in the Middle East, with many regions averaging high ambient temperatures, due to strong winds from the Persian Gulf, saturated with moisture and salt. Dust storms bring fine sand at high speed and all these factors are an unconditional challenge to the design of the security robot and for its team.

Smiles Dental is in the oral dental care industry with 57 practices across the UK. They provide high-quality, innovative dental treatment. From July 2007 to July 2009 the business had grown from 32 practices. Smiles Dental approached TopSource Worldwide to provide a long-term solution to deal with on-going accounting work and to provide a scalable solution to manage huge invoice volume. Smiles was faced with a 45-day backlog of invoice processing, no electronic copies of supplier invoices, and poorly reconciled accounts. Annual cost savings TopSource Worldwide provided a Portico DocFlow solution to Smiles Dental for workflow approval, and electronic storage of purchase invoices. TopSource Worldwide receives invoices directly from suppliers and from Smiles Dental, scan these invoices, and archive them on the Portico Storage solution. This allows invoices to be searched for by a number of fields by any authorized Smiles Dental employee. In addition to archiving the invoices, they are routed to the correct invoice approver, based on a pre-agreed matrix, for the approver to review the invoice on screen and decide whether to approve or not. Standardization of reporting formats and the creation of process flow diagrams also helped Smiles Dental review its costs more easily. Purchase ledger processing Smiles Dental can now manage a well-controlled and documented process for their invoice approval One benefit of this information was the move to common utility suppliers across all practices, generating considerable annual cost savings. Once received and approved TopSource Worldwide code and process the invoices directly into the Smiles accounting system. Smiles Dental can now manage a well-controlled and documented process for their invoice approval and purchase ledger processing, which can scale as their business grows. Portico provides 24/7 access to documents which can be easily searched and allows accountability of local P&L accounts as invoice approval is obtained from individual sites. Rapid invoice approval "TopSource Worldwide have transformed how our business deals with suppliers and invoices, and have provided a solution which allows for rapid invoice approval by our Practice Managers wherever they are in the UK.” “This gives them real control of costs appearing in their P&L and gives the central team the ability to chase sites for approval as required. We could not operate such a system in house without these systems, and without incurring significant additional cost," said Greg Lynch, Finance Director, Smiles Dental.

Peach Pubs is a unique and envied pub group founded by two enthusiastic individuals, Hamish Stoddart and Lee Cash. Driven by their vision to create a great business, Hamish and Lee started with one pub. They now own and operate fifteen venues with a short term growth target of twenty-two. Critically acclaimed, Peach has won or been a finalist for 36 major industry awards-including The Publican Multiple Operator of the Year. Finding scalable solution Peach operates with the conviction that a small back office is the best type of back office. They believe that the company leadership should be spending as much time as possible with customers, not stuck in a central office crunching data. After acquiring their first pub, Peach engaged TopSource Worldwide to run payroll while operating with one person in accounting. This worked very well for one or two venues, but as the business grew so did the associated transaction volumes. In a short space of time, the workload moved beyond the capacity of their single accounting resource. As Hamish said, "In order to continue with our vision of a thin back office operation, we needed to find a scalable solution that would adapt with our anticipated growth." Additional accounting processes TopSource Worldwide recommended outsourcing the purchase-to-pay process to its specialist team TopSource Worldwide worked with Peach to identify the additional accounting processes that could be outsourced to best support further expansion. Following a review of Peach's growth plans, TopSource Worldwide recommended outsourcing the purchase-to-pay process to its specialist team. In time, additional accounting processes were added and, as the requirement grew, so did the sophistication of the services. TopSource Worldwide runs payroll for all Peach venues and manages all accounting transactions up to the delivery of the monthly Peach trial balance. "The level of service we get from TopSource Worldwide means that both operating and executive managers have the daily information they need to make decisions in the business." Peach has accrued numerous benefits from working with TopSource Worldwide. Customer comment cards These have included tremendous operational flexibility, the ability to implement a purchase-to-pay workflow solution, increased controls, building adaptable reporting, and even outsourcing marketing data capture from customer comment cards. The unique blend of leadership and innovation has yielded incredible results for Peach. The businesses continue to grow with their vision and ethos underpinned by their partner, TopSource Worldwide. "We consider TopSource Worldwide to be our most valuable supplier. As pub operators, we recognize that managing overhead expenses will always be one of our greatest challenges. Working with TopSource Worldwide has changed that factor for us. That is why they received our annual award for Best Service Supplier."

The Praesensa public address and voice alarm system from Bosch is at the heart of the new safety system at Wycombe Wanderers’ Adams Park stadium. The football club chose for digital infrastructure design specialist and system integrator Landways to design, fund and install this new system, alongside high-performance solutions for Wi-Fi and security, to help realize owner Rob Couhig’s ambitious vision for a great match day experience. Digital message storage The stadium officials eventually decided on the fully IP-based Praesensa system from Bosch, which covers all public areas of the 10,000-capacity stadium and features a smart-power concept with integrated redundancies to save on energy, hardware and space. Supporting the required intelligibility for voice evacuation, the system assures security for fans, complying with the requirements set by both the English Football League and the local council for ground safety and survivability in the event of an emergency. The solution can be utilized for pre-recorded messages from the system controller’s digital message storage, or for live announcements from two Praesensa emergency call stations. Digital audio matrices Praesensa messages are always ready to broadcast at the highest priority The audio signals from Praesensa are fed into nine Dynacord MXE5 digital audio matrices via the built-in OMNEO IP architecture. This perfectly matches the benefits of a combined prosound and public address system with the mandatory requirements for voice alarm systems to be fully compliant to the required standards. Functioning as a communications hub, the MXE5 can be used for all peripherals, with comprehensive supervision and monitoring of all system-wide commands. The seamless integration of all IP-based systems ensures that during an emergency, Praesensa messages are always ready to broadcast at the highest priority, with the entertainment audio automatically muted. With reliability ensured from the moment of installation, the feature-rich Bosch Praesensa provides Adams Park with a future-proof solution that can be easily configured and controlled via the intuitive user interface. High-Quality stadium “I am delighted that our new digital infrastructure is now fully in place and available for the benefit of everyone inside Adams Park,” says Rob Couhig, Chairman of Wycombe Wanderers. “We are making a long-term investment in IP technology to improve the match-day experience, reduce costs and help our business continue to thrive. It is great that the same underlying energy-efficient infrastructure that delivers our incredibly fast Wi-Fi can also be used to deliver high-quality stadium audio and new safety systems.”

Immervision, the pioneering developer of advanced vision systems combining optics, image processing, and sensor fusion technology announced its ultra-wide lenses will be integrated into IONODES’ PERCEPT body camera. This collaboration will give businesses and the general public greater peace of mind, by providing physical security workers with a body camera that can effectively capture in real-time any potential security threats or issues in high resolution and never miss a detail through a Panomorph lens with 180° field of view. Improving safety “In the physical security industry, the challenge that most companies face with body-worn cameras is that the video fails to effectively capture what’s occurring due to narrow field-of-view and poor image resolution,” said Eric Tasso, President at IONODES. “By selecting Immervision technology and their team of experts, we are providing security, industrial and commercial organizations with the highest-quality wearable cameras to improve safety, enhance security, optimize business processes and provide transparency.” IONODES’ device integrates seamlessly with a GPS receiver and 9-axis motion sensor to stabilize the image  Integration with body-worn IoT device IONODES’ body-worn IoT device is the first of a series of products that combines Immervision’s ultra-wide-angle lens, image processing, and sensor technology with IONODES 4K camera, and connects to Wi-Fi, Bluetooth, and LTE. IONODES’ device integrates seamlessly with a GPS receiver and 9-axis motion sensor, allowing users to closely follow the field of view in real-time, to stabilize the image and provide location tracking to users, whether for security, prevention, monitoring, or entertainment applications. Advanced vision systems “Over the last 20 years, Immervision has focused on cultivating and perfecting its expertise in advanced vision systems, giving devices in industries such as physical security the ability to truly perceive the world around them,” said Pascale Nini, President, and CEO at Immervision. “Immervision and IONODES are deeply committed to offering the best vision systems in the market for security and surveillance, and we look forward to continuing to make more innovative strides in developing high-quality wearable camera devices and AI-based vision systems.”

Following a change in employment practices, created by the COVID-19 pandemic, many office-based employees now follow a hybrid schedule, working where they are needed or find convenient. The fast-growing use of flexible offices and co-working spaces is a testament to this emerging trend. With employees coming and going as they please, a change in how security and access control are managed is an urgent, but overlooked aspect that many firms are just waking up to now. Clockwise, renowned office space provider Clockwise is the UK and European provider of flexible office space for entrepreneurs and established businesses. The company’s expanding offering includes contemporary offices, meeting rooms, and shared workspaces, across multiple cities. Any business, which relies on flexibility, places high demands on door security and access control. Clockwise needs a broad choice of electronic devices to secure meeting rooms, private offices, communal spaces, and main entrances, which may not all require the same lock type. Access management should adapt to changing needs Access management must be able to adapt and change, as fast as Clockwise clients’ needs The office space demands of a start-up, freelance co-worker, or growing SMB can change at any time, so Clockwise offer a range of membership levels and packages. Access management must be able to adapt and change, as fast as Clockwise clients’ needs. Because tenants come and go frequently, Clockwise facility managers need tailoring of user access rights, to be as easy as possible. Clockwise’s own spaces and a portfolio may also evolve, so any access system must be able to scale instantly up or down. How flexibly Clockwise can deliver for their clients is essential to growing in such a competitive market. Incedo Business offers versatile access control The range of Incedo-enabled devices and door hardware, managed by simple cloud-based software, convinced Clockwise to choose ASSA ABLOY Opening Solutions’ Incedo Business, for all their premises. This platform-based access solution connects security software and hardware within a single, future-proofed ecosystem. The diversity of Incedo-enabled devices enables Clockwise to select the ideal electronic lock for every opening in their properties. Internal private office doors, ‘Zoom rooms’ and meeting rooms, as well as communal area doors, and entrance/exits, are now secured with wireless access control devices from the Incedo Business range. Flexible system management options Incedo’s flexible system management options help Clockwise to operate access control with maximum efficiency. Administrators quickly create groups with tailored access for specific doors. Access permissions may also be time-limited, which is perfect for meeting room bookings or for facilitating access hours for different membership options. Private desk members get 24/7 admission, whereas hot-desk membership is only allowed entry during office hours. According to Clockwise, the flexibility to create groups and the ability to remotely update cards, both work really well for their business.

Genetec Inc. (‘Genetec’), a technology provider of unified security, public safety, operations, and business intelligence solutions announces Westfield UK has standardized on Genetec Security Center across its Stratford City and London sites. Together, the two locations attract over 73 million visitors per year and generate £2.1bn in retail sales. “It was immediately apparent that Genetec would be an important strategic partner for us today and tomorrow,” explains Adrian Howles, Security Manager, Westfield UK. “The platform is comprehensive, intuitive and as part of our five-year strategy, the open architecture gives us so many options.” Unified security platform The unified security platform is already driving cost efficiencies and economies of scale across the centers’ operations, with further plans to extend its use over the next five years. With a shared platform in place, Westfield UK is now able to manage security functions from centralized control rooms, bringing economies of scale and added resilience to its operations. The common interface has also brought greater uniformity to how day-to-day security issues are responded to across the two sites. The ability for Genetec Security Center to support a phased migration of security operations to the cloud also appealed to Mr. Howles. To maximize return on past investments Westfield UK is currently running most of its security infrastructure within its on-site data centers. However, it is already preparing for greater cloud adoption when existing hardware reaches end-of-life. Significant cost efficiencies Another is the adoption of Genetec Mission Control and Genetec Clearance to streamline processes “Knowing the system is cloud-ready and can support centralized monitoring if and when we need it to is very attractive. We can realize significant cost efficiencies and further improve our high levels of security and resilience,” adds Howles. Looking ahead, Westfield continues to push the capabilities of its Genetec systems, looking beyond security to find other ways it can add value to the business as a whole. One example is the integration of the Security Center with Westfield’s Delivery Management System which has automated the granting of access for pre-approved vehicles in and out of the yard. Another is the adoption of Genetec Mission Control and Genetec Clearance to streamline processes, support operators, and simplify the GDPR compliant sharing of video footage internally and with third parties. Front-Line security “Front-line security is an all-encompassing role, so we rely on technology to support our people in responding predictably and effectively to whatever gets thrown at them,” concludes Howles. “Westfield UK has consistently demonstrated its ability to thrive within a retail and leisure market that is both dynamic and challenging. We’re proud to support them for the long-term with technology that drives smarter ways of working and even greater efficiency,” says Francesco Serra, Genetec Vice President Sales, Europe.

Retail Hub Solutions Ltd. is a subsidiary of Raymond Ltd. Retail Hub is engaged in sales of all Raymond brands like: Raymond Premium Apparel ColorPlus Park Avenue Parx Makers Notting Hill Multi-Location existence Retail Hub required full HRIS and employee self-service module. Employee data collection was an issue due to the pan-India multi-location existence of the client. Employees were not getting payslips & Income tax reports on time. This led to incomplete employee data collection and distribution. A large number of employee queries were unanswered each month. Retail Hub approached TopSource Worldwide to provide a comprehensive payroll solution that needed to be delivered on time, accurately and also be able to respond to their growing needs. Data fields editable TopSource Worldwide helped the client by making data fields editable by employees themselves TopSource Worldwide provided employee self-service through Portico that gave access to employees for their payslips and enabled them to make investment declarations online. The Payslip distribution took place through Portico to multiple locations. 24X7 secure access to payslips was provided by Portico from anywhere via the web. TopSource Worldwide provided the solution for HRIS with Portico, which had the data storage functionality and client contact was able to generate reports at any point in time. TopSource Worldwide helped the client by making data fields editable by employees themselves. Thus, it helped the client to gather the HRIS data on time and accurately. Facilitating internal reporting Special reports such as MIS, CTC, and many more were provided to facilitate internal reporting for finance and HR functions. All queries related to HR and Payroll are now tracked through a web-based system and they have substantially reduced in number. Retail Hub no longer spends time on administrative work and queries related to payroll. When necessary the HRIS data can be generated with a click of a button. They have eliminated the risk of issues caused due to employee dissatisfaction with payroll and are now getting their payroll reports on time. Online availability of information has assured Retail Hub employee satisfaction.