Door security

Aiphone, the international manufacturer of intercom and security communication products, announces the next generation of video intercoms has arrived with the IX Series 2 Peer-to-Peer Video Intercoms. The new intercoms offer Session Initiation Protocol (SIP) compatibility, enhanced CCTV control, line supervision, backwards compatibility with the original IX Series and many more features and benefits to help create safer buildings with increased system flexibility. End users can create more efficient security operation centers (SOCs) using the IX Series 2 system as a single command point to control a variety of security layers. SIP Compatibility The IX Series 2 can page across multiple stations with general or emergency announcements and scan through video intercoms and CCTV cameras to monitor locations. There’s no break in security with the IX Series 2. New door, master and emergency stations can tie-in to a SIP IP PBX server to forward calls to an external phone number, such as an off-site call center. SIP compatibility allows the IX Series 2 master station to be used as a telephone, replacing VoIP phones and helping to clear desktop clutter.  The IX Series 2 intercom system can more quickly and accurately assess situations with a new picture-in-picture feature The IX Series 2 intercom system can more quickly and accurately assess situations with a new picture-in-picture feature. Master stations can view images from an associated ONVIFÒ Profile S CCTV camera and close-up images from the 1.2-megapixel IX Series 2 camera. Emergency Situations With the optional CCTV camera arm on Aiphone emergency towers, users can quickly toggle between the CCTV camera image and the intercom’s eye-level video feed to better assess emergency situations. And there’s confidence the system is functioning as intended with line supervision and device check allowing for scheduled or manual health checks of all stations and their individual components. A clear visual alert indicates when a station is offline so staff can respond to the situation quickly.  “The new IX Series 2 is designed for almost any budget yet packed with features our customers have told us they want and need,” said Dana Pruiett, Aiphone’s marketing manager. “The performance and flexibility of the IX Series 2 makes it ideal for virtually any video intercom installation.”  Individual Communications Needs Other benefits of the IX Series 2 include: Zero annual licensing fees for intercom features. Users save money while avoiding repetitive, sometimes forgotten costs. No added server costs. As a peer-to-peer solution each IX Series 2 station acts as its own system — a PoE network drop is all that’s needed. That also means there’s less equipment to maintain and if one station goes down, the others are unaffected. Future-proofing an organization’s security investment. The Aiphone IX Series 2 stations are compatible with existing IX Series systems and will be compatible with future IX Series generations. Scalability. The IX Series 2 can start with a single door and master station then expand as needs change or a business grows. This flexibility ensures the system will continue to meet individual communications needs. Along with the arrival of the IX Series 2, Aiphone has become a Cisco Certified Partner, further showcasing its expertise in specific network architectures and solution areas.

ASSA ABLOY Electronic Security Hardware and ASSA ABLOY Group brand Adams Rite announces the release of the HES 9800 and Adams Rite 7800 Electric Strike. The HES 9800/Adams Rite 7800 Series is a low-profile, surface mounted electric strike designed specifically to work with the Adams Rite 8800 & 8700 Series Narrow Stile Rim Exit Devices and the EX88 Interlocking Rim Exit Device. As the only electric strike compatible with the unique Adams Rite Starwheel and Interlocking latching mechanism, the new HES 9800/Adams Rite 7800 easily electrifies openings on aluminum storefronts, commercial perimeter doors and high-occupancy commercial facilities, and provides an electrification option for the Adams Rite EX88. Dedicated Power Supply “As one product offered by both legacy brands, the HES 9800/Adams Rite 7800 Electric Strike extends ASSA ABLOY’s commitment to provide more electric strike solutions for more applications,” explained Matt Branson, Product Manager, ASSA ABLOY Electronic Security Hardware. “Customers loyal to either HES or Adams Rite can use the HES 9800 or Adams Rite 7800 as a cost-effective way to upgrade an opening from mechanical to electrical. With no need for door modification, a dedicated power supply or wire transfers, there is less labor time spent installing the hardware.” The HES 9800 Electric Strike expands the HES 9000 Family of surface mounted electric strikes to offer a new option to easily electrify a retrofit project HES products lead the access control industry with electric strikes for any type of lockset application. The HES 9800 Electric Strike expands the HES 9000 Family of surface mounted electric strikes to offer a new option to easily electrify a retrofit project that utilizes Adams Rite Starwheel or Interlocking rim exit devices. Cost-Effective Solution Adams Rite is the Aluminum Hardware Authority, specializing in door and door hardware solutions for narrow stile aluminum applications. The Adams Rite 7800 Electric Strike is designed to offer an electrification option for narrow stile aluminum applications that require a life-safety rim exit device. The Adams Rite 7800 Electric Strike adds a no-cut surface mounted electric strike to the product portfolio, providing loyal Adams Rite customers with a cost-effective solution to electrify the Adams Rite EX88 Exit Device. The HES 9800/Adams Rite 7800 exceeds Grade 1 standards for strength and performance. All functions are performed within the ½” thick strike body, which is protected by a sleek stainless steel cover to conceal the mounting screws and provide the most aesthetic appearance. The HES 9800/Adams Rite 7800 is dual voltage, field selectable for fail secure or fail safe operation, and comes with one 1/16” and one 1/8” spacer plate to accommodate varying door gaps.

Ava Group (AVA), global provider of security risk management services and technology will be presenting its portfolio of security solutions at International Security Expo, stand E74. The expo also hosts a range of certified conferences and workshops covering every major sector of the security industry. Taking place over two days at London Olympia, the event focuses on the needs of government and CNI amongst other key sectors. Fiber Optic Intrusion Detection Ava Group will be showcasing the latest solutions from its technology division - incorporating Future Fibre Technologies and BQT Solutions. The Ava Group is a market leader of risk management services and technologies, offering a portfolio of complementary solutions encompassing both fiber optic intrusion detection and high security access control and locking. Mark Horton, Global Sales & Marketing Director – Future Fibre Technologies commented, “Our brands have a strong pedigree in some of the expo’s key sectors including government and CNI, and we’re very much looking forward to discussing with visitors how Ava’s solutions can be applied to protect their organizations. Ava Group has had some major project wins in recent months including a major military closed data network, who have selected our data network infrastructure protection solution to secure its network against tapping and tampering. It is projects such as this that demonstrate Ava Group’s expertise in security risk management and protection of client’s assets and infrastructure.” Perimeter Security Technology New ultra-low noise optical detection electronics ensure a single controller can cover a distance up to 110 kilometres Ava Group’s CTO – Technology, Dr Jim Katsifolis will be presenting in the Perimeter Security & Intrusion Detection Technology Workshop on ‘Security within security in a converged perimeter intrusion detection solution’ on the first morning of the exhibition. An accomplished R&D professional, Jim will explore the latest generation of PIDS technologies, the convergence of intrusion detection and cybersecurity as well as addressing some common myths in this field. Featured on the stand will be the enhanced Aura Ai-2 controller from Future Fibre Technologies. This market-leading product offers unrivalled high-sensitivity detection, location accuracy, cut resilience capability and the industry’s longest linear range. New ultra-low noise optical detection electronics ensure a single controller can cover a distance up to 110 kilometres and can accurately detect, locate and report multiple disturbances to +/- 2 metres. Security Management Solution Ava Group is also previewing its Small Site Assurance range, which is designed to protect remote unmanned locations through a holistic security management solution. The solution incorporates intrusion detection, access control and locking as well as environmental monitoring - all controlled remotely from a simple graphical user interface. The Small Site Assurance range is particularly suited for utilities, telecoms, energy, oil & gas and data centers that are at risk from threats such as vandalism, opportunistic and targeted theft, terrorist attack, trespass, system failure, accident or injury. Orca Locking Security Solution The Orca lock is a high-strength lock designed for securing gates, roller doors, shipping containers, and any other large door or entryway From BQT Solutions, Ava Group will be demonstrating the Orca lock. Building on the success of the award winning YG10, the Orca lock is a high-strength lock designed for securing gates, roller doors, shipping containers, and any other large door or entryway. Alongside the Orca’s impressive physical attributes, its ability to integrate into an access control system is what elevates it beyond anything available in the market. Fully monitored, weatherproof, and user configurable, the Orca is the perfect indoor and outdoor locking solution. BQT will also demonstrate the latest software integration between its miPASS Access TMS software and Paxton’s Net2 access control software. The integration enables the seamless addition of BQT biometric readers to new or existing Net2 systems, facilitating a smooth transition from less secure card technologies to more robust options like fingerprint biometrics and BQT’s own miPASS credentials.

Schools are continuing to upgrade security measures for pupil safety. However, on top of all the fundamental challenges schools face, implementing well-rounded and effective security solutions can seem a great difficulty. Andrew Shaw, architectural consultant for Allegion UK, discusses the advantages of electro-mechanical solutions. Schools can equate to some of the most complex security challenges for architects, specifiers and school officials alike. This is because choosing the right solution requires a comprehensive analysis of a building’s design and layout and the different requirements of each perimeter, alongside specific uses, user groups and opening hours. Different areas and spaces, such as reception areas, entry points or classrooms, each need to be approached differently in terms of safety and security measures. Precautionary Lockdown Strategy Adequate training also means all staff know how to support an effective lockdown and facilitate a safe escape in the event of an emergency What’s more, if the building is used for out-of-hours purposes, or if contractors are on-site, these issues will also need to be addressed. Simply put, there’s no one-size-fits-all solution for schools. Security hardware and a precautionary lockdown strategy are necessities, as they are integral to the safety of teachers, students and visitors. Adequate measures need to be implemented so that schools are prepared for, and safeguarded against, external threats or unauthorized access. While a lot of the responsibility falls on the shoulders of facility managers, it’s also important for teachers and administrators to be aware of, and educated on, solutions and training. This means knowing how certain hardware works and how to spot a faulty product. Adequate training also means all staff know how to support an effective lockdown and facilitate a safe escape in the event of an emergency. Unique Building Requirements This is becoming increasingly important with newer systems too, especially as the Internet of Things (IoT) becomes more commonplace within the industry. Integrating electro-mechanical solutions into existing school security systems is now more commonly viewed as an achievable and viable option. Because an off-the-shelf security solution to fit all doesn’t exist, the benefits of integrating both electronic and mechanical solutions into systems are quickly becoming realized. As such, schools are growing more accustomed to tailored solutions based on their own unique building requirements and budgets. Each school layout is unique and, therefore, must address a range of security factors specific to different areas. Many areas within a school’s building design must accommodate for high capacity, especially in places that may be part of a fire escape route. Mechanical Door Hardware Schools need to consider the amount of exit and entry points, which will be dependent on the size and layout of the school grounds All schools need to address three different levels of security. The first level is the least vulnerable of the three and concerns the perimeter entry and exit points. The second level is more vulnerable than the first and relates to the point at which people are screened before entering the interior of the school. Finally, the third level - and the most vulnerable - refers to the core of the school that both pupils and staff occupy. The first level of security is the perimeter, and these areas become more important depending on the time of day. Schools need to consider the amount of exit and entry points, which will be dependent on the size and layout of the school grounds. Incorporating some level of electronic access control should be a consideration, whether that is a combination of electronic and mechanical door hardware, or a complete electronic solution. Greater Visitor Management An electromechanical solution, such as electric strikes, can be beneficial in the effectiveness of perimeter security as they provide greater visitor management and traffic control. Electric strikes are able to control access via keypads, cards and proximity readers. When combined with mechanical locks, they provide the benefits of unrestricted egress. This option also allows integration with central security systems, which can be automatically activated and pre-programmed for regular scheduled control. These solutions help lower the risk of potential unauthorized entry, which can lead to theft of equipment, and compromising people’s safety. They also aid facility and site managers in knowing where potential weak points are in the school perimeter. Because schools will most likely have multiple access points, the combination of mechanical hardware and access control systems allows for both security and convenience, providing greater control and monitoring. Efficient Access Control A well-designed school with a single-entry point allows for such monitoring, but should also cater to the efficient movement in and out of the building The second level of security is the administration or reception area. As this area will be designed primarily to facilitate visitor entry, it will require adequate monitoring of access control. This area should be able to restrict visitors from freely accessing the rest of the school. A well-designed school with a single-entry point allows for such monitoring, but should also cater to the efficient movement in and out of the building. To do this, the latches used on access-controlled egress doors can be electronically controlled from the reception area or school office. Exit or entry doors can be opened by a push from the inside and, if the entry area is also an emergency exit, electronically-powered panic bars can also provide an effective solution. When using access control solutions, schools are provided with information on who entered a part of the premises and when, are able to restrict or limit access to specific times of the day, and easily add and delete users, allowing them to manage access to the building more efficiently. Integrated Centralized Systems The areas most susceptible to vulnerability are the internal hallways, corridors, stairwells, entry points and restricted areas (such as staff lounges and science laboratories). These are the areas where a school must foster the safest environments for pupils, while also providing protection as they often contain confidential information, expensive equipment or chemicals. For these areas, there are a number of different solutions that will be beneficial, whether electronic, mechanical or a combination of the two. For electronic solutions, there are two options available: remote or centralized systems. With remote lockdown systems, individual locks are activated by remote control within proximity to the door. With integrated centralized systems, the access control system is linked to all doors within the school building and locked at the touch of a button.  Mechanical solutions, which include a cylinder lock and key, are also ideal for places such as classrooms, as doors can be locked externally with a key or internally with a thumbturn, to prevent unauthorized persons from entering. When paired with electronic access control systems, mechanical hardware can provide simplified yet improved security levels. Electromagnetic Door Closers Electromechanically exit devices allow for monitored and safe access, while also allowing for an immediate exit In schools, it is often the case that entrance doors will also be fire exits. Electromechanically exit devices allow for monitored and safe access, while also allowing for an immediate exit. When integrated with electronic access control systems, emergency exit points become safer and more secure as access control measures can be added, whether for teachers, pupils or visitors.  In the interest of fire safety, and to eliminate the illegal practice of propping fire doors open as well as aid free passage in busy areas, electromagnetic door closers can be linked with the building’s fire alarm system. When the fire alarm sounds (or in the event of a power outage), the electromagnet deactivates, bringing the door to a close in a normal manner, preventing the spread of fire and smoke. Building Design Requirements By design, electronic access control systems are also easy to use and maintain. The reliability and durability of such systems also means that there will be less need for excess time and money spent on maintenance, and there’s peace of mind in knowing the systems are code-compliant. Their flexibility additionally allows for the implementation of a highly-effective bespoke solution. Electronic access control and electronic devices are able to be integrated with or into a variety of other electronic and mechanical systems. This means schools are able to successfully tailor solutions to their own budgets and building design requirements. Fully integrated security solutions and biometrics are becoming increasingly affordable and accessible, giving school officials and managing teams greater control over their buildings. These solutions also give them scalability for the future, meaning systems are both future-proof and easily upgradable.

Figures from the 2018 edition of ‘The Wireless Access Control Report’ show continued strong growth for wireless vs. wired solutions. Why do you think security and facility managers are “cutting the wires” more and more? Advantages Of Wireless Access Control The energy-efficiency of wireless doors delivers significant cost savings"Russell Wagstaff, Director for Commercial Access Solutions, ASSA ABLOY EMEA says, “Among the many advantages of wireless discussed in the report, I would highlight two. Firstly, removing the need to cable every door makes it much easier and more economical to bring many more doors into your access system. So, wireless technology can upgrade your building’s security in an instant. Secondly, the energy-efficiency of wireless doors delivers significant cost savings. The standard batteries’ locks usually have long lives, and only fully ‘power up’ when there’s a credential to read. Wired doors are generally connected to the mains 24/7.” The new report forecasts growth in wireless locks for “non-door” applications (lockers, servers, and so on) to outgrow those for doors. Why is wireless technology especially suited to these “non-doors”? Russell said, “Partly it’s about convenience. The more applications that can be secured and unlocked with a single credential, the better for site users. Facility managers benefit from the wider scope of their access system, which gives them more control. In addition, because these ‘non-door’ devices are wireless, access control can easily extend outdoors. Padlocks for gates, machinery locks, storage lockers. With the right lock, these can all be secured within the same access control system as your front door.” Wireless And Real-Time Access Control For SMBs What specific problem did SMARTair solve at ULab? Enrique Burgos, Director at uLab: “In addition to regular daily traffic [of around 100 staff], weekly traffic can almost multiply by ten if an event is held. We needed an access control system as flexible and convenient as SMARTair.” One of Spain’s newest co-working spaces, uLab’s vision incorporated the latest in security, accessibility and design to create a 21st-century business center. Wire-free SMARTair delivered real-time access control to accommodate both regular daily traffic and busy one-off events. Wireless Access Control In Large And Complex Businesses With CLIQ key-based access control, audit trails for every lock, key and padlock are available on demand, so monitoring contractor visits is easy How does the flexible access management, offered by CLIQ, impact day-to-day security? Christophe Nublat, Head of Study & Works Division, Eau de Valence, France: “All the energy is in the key. There is no power supply to the lock, and therefore very little maintenance. Also, electronic and mechanical cylinders are managed by the same key.” The municipal water authority of Valence supplies safe drinking water to 65,000 local residents. It also manages 4 boreholes, a storage unit and 300km of water pipes. With CLIQ key-based access control, audit trails for every lock, key and padlock are available on demand, so monitoring contractor visits is easy. Weekly mandatory key revalidation provides another layer of security. Five of their keys are equipped with CLIQ Remote technology, so supervisors can also update access rights on the move, via Bluetooth. Aperio Wireless Locks-Axis Door Controller Integration The new report picks out ‘integration’ as a growing trend — with an overwhelming majority of survey respondents saying integrated systems are ‘important’ or ‘very important’ at a site. How does integration with ASSA ABLOY Aperio wireless locks benefit AXIS Entry Manager customers? Stephanie Hensler, Business Development Director at Axis Communications: “Axis completed integration of the Aperio RS485 hub with our AXIS A1001 Door Controller. AXIS Entry Manager is our web-based access control system, built into the A1001 Door Controller. Because most users value real-time access, we chose to integrate with an Aperio online hub. Users appreciate how intuitive it is to manage this integrated solution.” Wireless Access Control Is Cost Effective Aperio battery-powered escutcheons and cylinders with card readers are now fully integrated with Pacom’s Unison system Can switching to Aperio wireless access control deliver concrete budget benefits? Magnus Svensson, Infrastructure Manager at Lund University: “Aperio has proven to be very cost effective. We have been able to reduce the time we spend on user management and system administration radically.” After 20 years, Lund University’s Faculty of Law was looking to upgrade its access control system. Aperio battery-powered escutcheons and cylinders with card readers are now fully integrated with Pacom’s Unison system. Aperio locks work with the existing MIFARE smartcards, so there was no need for 42,000 students and 7,500 staff to return their smart-cards for reprogramming, or even to visit update readers to reactivate their permissions. Every door or card is still managed centrally from a single admin interface.

Centralite Systems, Inc., premier manufacturer of reliable, wirelessly connected devices based on the Zigbee home automation platform, has announced that its 3-Series Micro Motion Sensor and Micro Door Sensor have been certified to work with Echo Plus, Amazon’s popular voice assistant. Centralite Motion And Micro Door Sensors Amazon recently added support for motion and door sensors to Echo Plus Amazon recently added support for motion and door sensors to Echo Plus; with this announcement, Centralite becomes one of only two hardware partners whose sensors have been designated as ‘Works with Alexa’ devices in connection with Echo Plus. Because Centralite’s sensors are Zigbee-based, and Echo Plus has built-in ZigBee capability, no third-party hub is required; both sensors can be easily integrated directly into Echo Plus. According to an Alexa blog on Amazon.com, the incorporation of the new door and motion sensors opens up a range of new use cases. The blog explains that customers “can view their connected sensors in the Alexa App, query their status by asking Alexa, and use sensors to activate Routines to control other connected smart home devices and automate a wide variety of custom-built Routines.” Amazon Echo Plus Compatibility These two sensors join an extensive list of Centralite devices that are already Echo Plus-compatible, including the company’s Smart Outlet, 4-Series Smart Outlet, Smart Dimming Outlet, In-Wall On/Off Switch, and In-Wall Dimmer Switch. The newest ‘Works with Alexa’ certification is part of building a long-term relationship with AmazonAccording to Sean Bryant, Centralite CEO, the newest ‘Works with Alexa’ certification is part of building a long-term relationship with Amazon. Smart Home Ecosystem “There’s no doubt that voice assistants are becoming an increasingly vital component in the smart home ecosystem, and Amazon leads the way with Alexa and Echo,” he noted. “Consequently, Centralite is committed to include Alexa and Echo Plus integration and support in our future product roadmap.” Bryant also added that Centralite, long known for its ‘white label’ smart home devices and solutions, will capitalize on this new integration as a way to build on the company’s rapidly growing consumer brand.

Market dynamics are changing the U.S. residential security market, creating new business models that better appeal to the approximately 70% of households without a security system. Smart home adjacencies have helped revitalize the traditional security industry, and alternative approaches to systems and monitoring for the security industry are emerging, including a new batch of DIY systems. Growth in the residential security market and its position as the channel for smart home solutions have attracted numerous new entrants. Telecoms, cable operators, and CE (consumer electronics) manufacturers are joining traditional security players as they compete to fulfill consumer demand for safety and security. Connected products also provide a layer of competition as consumers must decide whether having category devices such as doorbell video cameras, networked cameras, and other products suffice for their security. Increasingly Competitive Landscape Smart home services can provide additional revenue streams for the security industry For instance, IP cameras are a highly popular smart home device rooted in security, and Parks Associates estimates 7.7 million standalone and all-in-one networked/IP cameras will be sold in the U.S. in 2018, with $889M in revenues. Product owners may feel their security needs are fulfilled with this single purchase, as such dealers and service providers are under increasing pressure to communicate their value proposition to consumers. Categorically, each type of player is facing competition uniquely—national, regional, and local dealers all have a different strategy for overcoming the increasingly competitive landscape. Smart home services can provide additional revenue streams for the security industry. In Parks Associates’ 2017 survey of U.S. security dealers, 58% report that smart home service capabilities enable extra monthly revenue. Almost half of dealers also note they have to offer smart home devices and services in order to keep up with their competition. While white-label devices are acceptable in some instances, dealers need to integrate with hero products whenever possible when those exist for a category. For dealers who have added smart home devices and services are all potential benefits and good for business Improved Customer Engagement That 2017 survey also revealed 36% of security dealers that offer interactive services report security system sales with a networked camera and 16% report sales with a smart thermostat. For dealers who have added smart home devices and services, enhanced system utility, increased daily value, and improved customer engagement with the system are all potential benefits and good for business. Security has served as the most productive channel for smart home solutions, mainly because the products create natural extensions of a security system’s functions and benefits, but as smart home devices, subsystems, and controllers expand their functionality, availability, and DIY capabilities, many standalone devices constitute competition to classical security. Particularly viable substitute devices include IP cameras, smart door locks, smart garage doors, or a combination of these devices. Products that are self-installed offer both convenience and cost savings, and these drivers are significant among DIY consumers—among the 6% of broadband households that installed a security system themselves, 39% did it to save money. Enhance Traditional Security Self-installable smart home devices may resonate with a segment of the market who want security While many security dealers believe substitute offerings are a threat, some dealers do not find such devices an existential threat but instead view them as another path to consumer awareness. They argue that the difference between smart product substitutes and traditional security is that of a solution that provides knowledge versus a system that gives one the ability to act on that knowledge. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household. For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market who want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring.  Smart home devices and features, while posing a threat to some security companies, are a potential way forward to increased market growth Increased Market Growth A key counterstrategy for security dealers and companies is to leverage their current, powerful role as the prime channel for smart home devices. Many security dealers now include smart home devices with their security systems to complement their offerings and increase system engagement. For example, as of Q4 2017, nearly 70% of U.S. broadband households that were very likely to purchase a security system in the next 12 months reported that they want a camera to be included as part of their security system purchase. In response, many security system providers now offer IP cameras as optional enhancements for their systems. Smart home devices and features, while posing a threat to some security companies, are a potential way forward to increased market growth. Security dealers have an opportunity to become more than a security provider but a smart home solutions provider rooted in safety. Provide Status Updates Comcast has entered both the professionally monitored security market and the market for smart home services The alternative is to position as a provider of basic security with low price as the key differentiator. Comcast has entered both the professionally monitored security market and the market for smart home services independent of security. It has discovered that monetizing smart home value propositions through recurring revenue becomes increasingly challenging as the value extends further away from life safety. Since the security industry remains the main channel for smart home services, security dealers are in a unique position to leverage that strength. Value propositions must shift from the traditional arming and disarming of a system to peace-of-mind experiences that builds off the benefits of smart devices in the home to provide status updates (e.g., if the kids arrived home safely) and monitoring at will (e.g., checking home status at any time to see a pet or monitor a package delivery). These types of clear value propositions and compelling use cases, which resonate with consumer and motivate them to expand beyond standalone products, will help expand the home security market.

There’s growing noise around smart homes and smarter security. You’ve probably heard it. But there is a place where access control and more have been smart for decades: the workplace. Home automation and IoT are still playing catch-up with the commercial sector. A new insights report from ASSA ABLOY and IFSEC Global — “The Smart Door Locks Report 2018” — measures just how fast consumer smart technology is running. According to a survey conducted for the report, 61% of households now claim to own at least one smart home device or system. Energy monitors, home CCTV cameras, intruder alarms and smart door locks are the most popular, according to the report. All these functions, of course, have been available to businesses for years.61% of households now claim to own at least one smart home device or system Educating The Smart Home Consumer Paradoxically, report data also questions how much consumers really know about their smarter home. A surprising 42% of those surveyed, for example, were unaware they could control a smart door lock from their phone. In fact, many leading smart door lock models offer this feature, delivered by Wi-Fi or Bluetooth and an app. Despite a wealth of features offered by the latest smart door locks — remote and location-based locking/unlocking; voice activation; timed access; emailed entry alerts; and integration with smart camera and lighting systems — most people still have limited knowledge of their capabilities.  Smart technology is increasingly becoming the new norm in terms of home security  Only 14% of survey respondents described themselves as “very familiar” with what a smart lock can do. Even though most of them probably use smart access control solutions at their workplace. Secure Homes Through Smart Technology Monitoring and security are not the only drivers for smart home adoption. We humans also love convenience, and modern living presents us with problems that smart home technology can solve. Ironically, given the report’s findings, it takes a smartphone to really unlock the convenient possibilities of smarter living. The device that’s “always to hand” is central to the newest generation of smart door locks.A smart door lock is a convenient way for a landlord or agency to offer round-the-clock check-in and check-out If homeowners wish to remotely manage property access for friends and family, many smart door locks oblige. You let in guests remotely, send them a virtual digital key, or provide a temporary or single-use PIN to unlock the door. It is just as easy to revoke a digital key, if you don’t want its owner to come around anymore. This is a significant improvement over sharing physical keys — or hiding one under the doormat. We cannot be totally sure where a metal key ends up and have no way to track or cancel it once it’s “out in the wild”. Commercial access control offers such functionality as standard, of course.  In addition, smart door locks offer more than just stand-alone operation and clever functions. In a domestic setting, magic happens when locks work in harmony with a home automation system, connected by protocols like Z-Wave, ZigBee or Wi-Fi. "Smart" Security On The Move  The smartphone is becoming a remote control for managing a connected life beyond just home (and even workplace) security. According to Accenture, the parcel delivery services market will grow by $343 billion by 2020. Just like home security, convenience is a major driver of change. Homeowners can send guests a virtual digital key to their phones, or provide a temporary or single-use PIN to unlock the door A recent PostNord pilot in Sweden aimed to remove the inconvenience of waiting home for a postal delivery. Selected customers of some major Scandinavian e-retailers could choose to have parcels delivered inside their front door, if it was equipped with a Yale smart door lock.  Home delivery is among potential smart services covered in “The Smart Door Locks Report 2018 ”. When asked whether the ability to receive parcels securely in a porch or lobby would make them more likely to invest in a smart door lock, 79% said it would.It is easy to revoke a digital key, if you don’t want its owner to come around anymore Vacation Rentals And Smart Home Tech ASSA ABLOY research published in 2017 forecasts continued growth in the European vacation rentals sector (at 5.8% CAGR). Smart door locks are also making an impact here, at both ends of the market: for service providers — agents and homeowners — and for travelers. A smart door lock is a convenient way for a landlord or agency to offer round-the-clock check-in and check-out, without creating extra work or staff costs. Both Intersoft, in Croatia, and Hoomvip in Spain have built vacation rentals management systems around an app and the ENTR® smart door lock. Agents issue, revoke, track and manage virtual keys for all their guests, saving everyone time and hassle. travelers use their phones and an app to unlock their apartment. For these visitors the smartphone is already an essential travel accessory. It is a boarding pass, a credit card, a travel guide, and a postcard home... why not a door key, too? And if this key is backed by a trusted home security brand — and a company with vast experience in the mature market for commercial “smart” security — better still.

There are many aspects to consider when developing a retail security strategy, including loss prevention, physical security, asset protection, risk management, and IT. All these areas could be the responsibility of just a few people working to secure a handful of stores or each of these areas could be entirely separate departments, as is often the case for major retailers with locations throughout the country. Regardless of the size of the retailer, there are many different technologies that can be used within a retail store to improve security and loss prevention, yet none should be used in a silo. There are tremendous benefits to integrating security technologies and communications systems together, including enhancing overall safety and security, reducing shrink, and improving operations. There are many different technologies that can be used within a retail store to improve security and loss prevention As the existing security infrastructure is evaluated and plans for the future are developed, the team responsible should consider some of the following questions. Are there areas of the store that require greater security? Are there notifications or other technologies that could improve the efficiency of personnel and the safety of shoppers? Are there other departments within the organization that could benefit from the data gathered by the security technology? Understanding current pain points within the stores and how integrated security solutions can address these is the key to implementing the best solution. Here are a few “hot spots” within a typical retail store that easily demonstrate the power of integrated solutions. Point Of Sale Terminals Whether it’s loss through sweet hearting or other fraud, point of sale terminals present a significant shrink risk for retailers. Integrated systems enhance security at these locations. Video recording of HD or megapixel cameras integrated with point of sale data makes it easy to locate video associated with transactions and exception reporting. This allows for visual verification of each transaction when needed.There are tremendous benefits to integrating security technologies and communications systems together Other risks like robbery not only result in loss, but also impact the safety of employees and shoppers alike. Panic buttons or bill trap sensors connected to the intrusion detection system ensure silent alarms are issued when employees are at risk. When the intrusion detection system is integrated with the video system, pressing a panic button or pulling the bill from the sensor can automatically trigger a video snapshot to be sent to the monitoring station to provide verification of the alarm and more information for law enforcement when they are dispatched. Adding audio integration to the intrusion system can also result in a message sent to the store security personnel’s two-way radio when a panic button is pushed, or a bill trap sensor is activated. If no security guard is onsite, video monitoring services can allow the monitoring center to intervene through audio, alerting the perpetrator that his or her actions are being monitored and that the authorities have been contacted. This may cause the offender to flee the area, helping to mitigate the safety risk as well as the potential for loss. Panic buttons or bill trap sensors connected to the intrusion detection system ensure silent alarms are issued when employees are at risk High Value Displays Protect high-value or frequently-stolen items such as electronics, using video analytics integrated with audio communications Protect high-value or frequently-stolen items such as electronics, using video analytics integrated with audio communications. For example, a person standing at a display for longer than a pre-defined time or touching items on display can trigger a video snapshot to be sent to the store manager and an audio message to play through a nearby loudspeaker, such as: “Thank you for your interest in our smartphone selection; an associate will be there soon to assist you.” This not only alerts potential offenders that their actions are being watched, it also serves to improve customer service for legitimate shoppers – as a retail floor associate is notified that a customer may need assistance. Cash Office An access control reader at the door to the cash office restricts access to only authorized individuals. Integrating video can automatically capture an image of the person requesting access for verifying an employee’s identification prior to granting access or for retrospective analysis in the event of a theft. Exit Doors If an employee props open a back door – either for easy re-entry after a break or to allow access to another person with intentions of theft – integration of the intrusion detection system to the video and audio system can significantly reduce risk of loss. For example, the intrusion detection system can monitor doors for abnormal conditions, even when the system is disarmed.Loss can also occur when a cooler or freezer malfunctions or when the door is accidentally left open  A door left open for longer than a pre-defined time can cause an alarm on the intrusion panel, which can trigger a nearby camera to send a snapshot of the open door to the store manager and trigger the public address system to play a pre-recorded message through a nearby speaker. This prompts the employee to close the door, reducing risk of theft. Coolers And Freezers Loss isn’t just about theft. Loss can also occur when a cooler or freezer malfunctions or when the door of one of these units is accidentally left open. The same concept for monitoring exit doors can also apply to doors for coolers and freezers to prevent spoilage. A cooler or freezer door monitored by the intrusion detection system can trigger an alert or chime to play in the area to remind an employee to close the door or to alert the store manager to the issue. While providing surveillance of the cash register area, the camera's video analytics can be used to trigger an alert in case the queue exceeds the pre-defined threshold Serving A Dual Purpose Retailers can use the metadata from the cameras to gather business statistics like counts of people entering the store While the technology solutions described above positively impact loss prevention in a retail store, they can also extend beyond security to improve health and safety and enhance customer service as well as customer engagement and sales. For example, while securing a store’s main entrance with IP cameras featuring on-board video analytics, retailers can use the metadata from the cameras to gather business statistics like counts of people entering the store. This data can help them understand peak days and times when making decisions about staffing. Or while providing surveillance of the cash register area, the camera's video analytics can also be used to trigger an alert in case the number of people in a queue exceeds the pre-defined threshold. At this point, the same public address system and loudspeakers used to play background music to enhance the shopping experience could be activated to broadcast a message to request another cash register to be opened, improving store operations. For security and loss prevention purposes, video analytics can also be used to ensure that no one enters or leaves the retail shop using the emergency exit. To address health and safety issues, these same cameras can also trigger an alarm if that emergency exit is blocked by an object – improving the safety of customers and employees. When systems are used to deliver data for purposes beyond security, other departments may be willing to contribute toward the cost Metadata generated by the cameras can also be used to gather information that when processed with sophisticated algorithms in the cloud can show trajectories of the paths that shoppers take as they travel throughout a store as well as heat maps indicating where they walk, stop and dwell – all while protecting the privacy of individual shoppers. This information can be used by merchandisers to evaluate the success of displays and store layouts, which directly impacts customer engagement and sales. When systems are used for and deliver data for purposes beyond security, other departments may be willing to contribute toward the cost of the system. This provides an added benefit by relieving some of the cost burden from security or other operational budgets. Product Selection Integration is becoming easier using standards and expanding industry partnerships. However, in some cases, choosing systems from a single vendor that are designed to work together can help to speed and simplify installation, while also reducing system costs for both the integrator and the user. Regardless of the products chosen, it will be important for a retailer with many locations to have consistency in the type of equipment installed at each site. This makes support easier and enables a more uniform response to incidents that happen at various stores. As many retailers already understand, there is no silver bullet to reducing loss. However, a combination of the right technologies working together to prevent shrink and improve investigative capabilities can result in smarter and more effective loss prevention.

When Linus Yale Sr. invented the pin tumbler cylinder lock, it was the start of an iconic security brand that would eventually be known all over the world. What began in a lock shop in Newport, N.Y., would eventually evolve into the global presence of the brand “Yale” that we know today. The Yale brand was purchased in August 2000 by the Swedish lock manufacturer ASSA ABLOY Group, which expanded Yale’s global presence in the ensuing years and recently has led the way into smart locks and building automation. This year, ASSA ABLOY is marking the 175th anniversary of the Yale brand. Global home security brand “People all over the world trust the brand to protect what they love most in their homes,” says Kate Clark, Managing Director of Yale EMEA at ASSA ABLOY. Although Yale has a successful commercial sector business in the United States, in the rest of the world Yale is a residential brand. The Yale brand is well known in 130 countries from Australia to the Czech Republic to Colombia, and is popular in Africa, too. In the EMEA (Europe, Middle East and Africa) market alone, Yale has around 20,000 products; that’s without counting products sold in the Asia-Pacific and Americas regions. Yale is familiar as a generic term for “lock” in some areas and is one of the largest home security brands in the world. Expansion Into Digital Locks Good old-fashioned cylinder locks still look nice and cost the right amount of money, so they are in demand “I think we stand for safety, quality and reliability, and that hasn’t changed,” says Clark. “It’s as important now as ever. We have tried to pioneer new technology in the industry, new innovations. The rate of acceleration has increased, and there are so many technologies we have to understand and work with.” Growing beyond its heritage in mechanical locking systems, Yale is now expanding into digital locks that can protect homes with a high level of security synonymous with the Yale brand. The current selection of locks includes partnerships with tech brands such as Nest Labs (Google) and Alexa (Amazon). There is a rapid acceleration of growth in the electro-mechanical lock market. But even as the focus expands to smart locks and partnerships with tech companies, Yale continues to dedicate time and resources to the design of their core mechanical products. Good old-fashioned cylinder locks still look nice and cost the right amount of money, so they are in demand. Yale padlocks and bike locks also keep the name top-of-mind. There’s an ongoing education process as home locks expand beyond the use of mechanical devices and even personal identification (PIN) codes. Beyond Mechanical Locks And PIN Codes “It’s important for people to know that we have been around a long time, and we want to celebrate that,” says Clark. “It’s a fantastic story around the brand and what we have achieved. Internally we have a lot of people doing a lot of great things with the brand. We inspire people working with the brand and show them that this is the pedigree, and it should be cherished. We are also raising awareness among younger people, so they know that we are still relevant.” We have an obligation to show people that the new technologies are just as secure as mechanical locks" There’s an ongoing education process as home locks expand beyond the use of mechanical devices and even personal identification (PIN) codes. “We have to take people on a journey,” says Clark. “We have an obligation to show them that the new technologies are just as secure as mechanical locks. If we eliminate PIN codes, we have to do it in a secure and safe way. Then suddenly access to your home can be made available by a company you trust.” Smart Home Security “We have a responsibility to do our best job with the new technology – it’s wonderful, but it needs to be used correctly,” says Clark. “I personally feel a responsibility to do that in the right way.” For example, in working with Amazon and Alexa to remotely authorize the delivery of a parcel to a home, concerns of security must be weighed carefully along with issues of convenience. “It’s important that we get the balance right,” says Clark. “We need to know the right person is giving the right voice command to lock a lock. We have to be true to our core as ‘security first.’” Will Yale be here another 175 years? Clark says she doesn’t expect to be around to find out but will do her best to preserve and promote the brand until she hands it off to a new caretaker.

The last day of Global Security Exchange (GSX) in Las Vegas proved to be the calm after the storm. But a slower third day could not undermine a largely successful 2018 show for exhibitors and attendees. Sometimes the success of a trade show isn’t measured by numbers of attendees (which were reportedly down again this year). Sometimes it’s the individual successes that make an impression. “Just learning about this made the whole trip worthwhile,” said one GSX attendee at the Johnson Controls booth, referring to the company’s new PowerSeries Pro intrusion devices. It’s the kind of feedback that makes the expense of exhibiting at a big trade show worthwhile. The new PowerSeries Pro is an extension of Johnson Controls’ existing line that is expressly designed for the commercial security market. The ‘hybrid’ (wired or wireless) device offers ease of installation and full cybersecurity including 128bit AES encryption with spread spectrum for no jamming or interference. It employs frequency hopping technology first developed for the Israeli defense force. Wireless Technology For Cybersecurity PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product PowerSeries Pro uses PowerG wireless technology and expands the portfolio of PowerG devices from residential through commercial. For use in a wired solution, the main advantage is ease of installation; terminal blocks ‘pop out’ easily and can be wired and plugged back in. Alternatively, PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product – wireless at the same level of cybersecurity as wired. Johnson Controls addresses three big factors with the product line: cybersecurity, user control, and easy installation and dependability. It’s part of Johnson Controls’ broader approach to provide ‘one-stop shopping’, enabling an end user to control their environments, video and access, and protect their contents, according to the company. Need For More Security In K-12 Schools In addition to reaching end users, lock company Allegion sees the show as an opportunity to meet with technology partners. “It’s great to bring together a concentration of people in the industry,” said Brad Aikin, Channel Led Business Leader, Integrator Channel. “We have had good conversations with technology companies here at the show in terms of partnering, both physical access control and OEM partners. We have also had good conversations with the integrator channel.” From speaking with education end users at GSX, Aikin sees a large unmet need for security in K-12 schools, more so than in colleges and universities. “K-12 is underserved,” he says. “They need to identify their priority of needs, and now they can serve needs they couldn’t before, both layering levels of security and phasing in implementation over time. Now things can be applied and tried out without disrupting the environment.” An example is the Von Duprin RU RM (Remote Undogging and Remote Monitoring) door exit devices, which are being integrated by access control partners Sielox, IDenticard and Vanderbilt. Intelligence is added to the door exit device to enable inexpensive monitoring of secondary, previously unconnected doors. The doors can be monitored and locked or unlocked at various points in the day. Lock company Allegion sees the show as an opportunity to meet with technology partners Bridging The Gap Between IT And Physical Security One exhibitor – ADT – noticed more information technology (IT) professionals accompanying their physical security counterparts at this year’s GSX exhibition. “They come along to kill dreams on the spot,” said Morgan Harris, Senior Director Enterprise Solutions, noting the IT department’s frequent hesitancy to add untrustworthy elements to the network. ADT is looking to transform and expand its 144-year-old brand in the commercial security space and has completed eight acquisitions in the last year to accomplish the goal. Some of the acquisitions build on ADT’s expanding cybersecurity initiative, which is both a fully-functioning stand-alone business and an effort to bridge the divide between IT and physical security. ADT is positioning itself to manage enterprise risk in the broadest sense. Combining IT And Cybersecurity The Internet of Things (IoT) is fuelling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?" “The Internet of Things (IoT) is fueling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?” asked Harris. “Projects have failed because information was lost in translation.” ADT seeks to have skillsets, experience and certifications on both sides of the issue. “It enables us to be the in-between,” says Harris. “We can blend the two together and be the translator. It’s great for both sides, advocating for security counterparts and for the network simplifies deployment and processes.” Harris sees a trade-off between cybersecurity and convenience in the industry. For example, if a manufacturer says they have a simplified process and only offers firmware updates once a year, cybersecurity suffers, he said. Lack of third-party testing is another way that manufacturers sometimes trade cybersecurity for convenience, at heightened risk to integrators and end users. Training Courses For Integrators And Partners Milestone Systems is expanding its level of involvement with integrator partners, and now provides Partner Business Reviews (PBR) to assess an integrator’s activities, sales and training, pipeline and marketing initiatives. The partner reviews often uncover issues that can be easily rectified through additional training, says Megan McHugh, Milestone’s Training Marketing Manager, Learning and Performance. Milestone uses a dashboard to track each integrator’s completed training courses and can point out additional courses needed to ensure an integrator partner’s success. Milestone offers a variety of in-person, e-learning and YouTube video courses to train installing partners, systems integrators and self-integrators on best practices Milestone offers a variety of in-person, e-learning and YouTube video courses (in 12 different languages) to train installing partners, systems integrators and self-integrators on best practices. ‘Cloud Labs’ are instructor-led online classes. All courses are linked to a variety of support resources. Sometimes a simple checklist accessed on a smart phone can ensure that every aspect of an install is performed and can instill added confidence in customers. The open platform company’s new agile development cycle – releasing multiple versions of XProtect software throughout the year – creates extra challenges to keep learning initiatives up to date. Along with each new release, various existing courses are updated. The concepts of “training and certification” are being replaced at Milestone with “learning and performance,” says McHugh. Milestone is also looking to hire 170 new R&D staff and open a new center in Barcelona (in addition to current R&D centers in Copenhagen and Sofia, Bulgaria). Making Camera Installation Easy Hanwha Techwin is another company that is seeing more interest in cybersecurity, as well as concern about whether a product is supported professionally. They have doubled-up production in South Korea and added capacity in Vietnam to avoid manufacturing in China. Thinking about their integrators, Hanwha Techwin is putting more emphasis on making installation easy. Installation costs may be up to 50 percent of a job, so easier installation frees up money to buy more or better cameras. With a new design of their cameras, an electrical contractor can now install the camera base and conduit, and then the integrator can easily plug in the camera later. Camera bases are common across multiple models, so a customer could switch out a 5-megapixel for a 2-megapixel camera later on if they want to (same housing plate). ‘Skins’ allow the color of cameras to be changed to match surrounding décor. “We are changing the idea of how people approach selling a camera, and it’s a whole new idea of how to install cameras,” said Tom Cook, Senior Vice President, North American Sales, Hanwha Techwin. Hanwha cameras can include a sound classification analytic to detect sounds such as gunshots Cameras With Sound Detection Technology Hanwha offers more flexibility in the field – interchangeable parts are packed together to enable configuration on site. And there is no need to stand on a ladder to position cameras; stepper motors help with remote camera positioning. Multi-sensor cameras have modules (combining lenses and sensors) that can be switched out at installation. Hanwha Techwin cameras can also include a sound classification analytic to detect sounds such as gunshots, screams or glass breaks, especially useful in K-12 education environments. Unification and the customer journey were a key emphasis for Genetec at GSX 2018. Unification for Genetec means combining multiple functions on one platform, from one vendor and using one source code. The company approaches the market by analyzing each customer’s journey as it relates to Genetec products. A typical customer journey involves (1) a company looking for standalone systems; (2) the need to centralize systems through integration and unification; (3) increasing automation and workflow; and (4) adding intelligence for more informed decision-making. “Genetec wants to get more in-depth with customers, be more comfortable with their business, and understand their challenges,” said Derek Arcuri, Product Marketing Manager. “We want to get naked with our customers.” Machine Learning Engine For Crime Prevention In the city of Chicago, Citigraf detects patterns in crime behavior and determines where a crime is likely to occur There was a big crowd at the Genetec booth, and not because the comment was applied literally. Genetec has divided itself into multiple parts, each focused on a vertical market such as retail or transportation. The approach is to operate as a ‘federation of startups’, with each market sector accountable to fill in the gaps in the portfolio to meet the specific needs of each vertical. For example, Genetec’s Citigraf is an unsupervised machine learning engine with an algorithm to detect anomalies and trends from a large pool of data in a municipal environment. In the city of Chicago, Citigraf detects patterns in crime behavior and determines where a crime is likely to occur. The system alerts operators in a bureau or area that has a higher risk level and should beef up the number of first responders. Chicago has seen a 39 percent decrease in average response time of first responders as a result. In the retail market, Genetec leverages the security infrastructure to analyze shopping trends and provide data for merchandising and operations. “Each customer is getting a portfolio of products tailored to the industry they are in,” says Arcuri. Demonstrating IoT Devices Axis Communications displayed its range of products at GSX, demonstrating its almost total transformation from an IP camera company to a supplier of a full range of Internet of Things (IoT) devices. “Axis is broadening its portfolio to include more solutions,” said Scott Dunn, Senior Director, Business Development Systems and Solutions. “Our success is driven by continuing to innovate our portfolio. The market is continuing to grow, and Axis is continuing to expand its market share.” Eight ‘Axis Customer Experience Centers’ around the United States help Axis stay close to their integrators, customers, partners and prospects. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security Axis has offered access control IP edge devices since 2013, and now has a new A1601 door controller being sold with partner-only software (no embedded Axis software like previous A1001 devices). In audio products, Axis has a portfolio of speakers, intercoms, and public address systems. Acquisition Of IP Door Intercom Company Enhancing the audio line was acquisition in 2016 of 2N, an IP door intercom company headquartered in Prague, Czech Republic. In North America, the 2N team is now fully part of Axis. The line emphasises simple architecture, programmability, and the ability to integrate widely. The products use Session Initiation Protocol (SIP) to integrate through the cloud or peer-to-peer. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security. Retail, education and enterprise customers are gravitating to IP audio. An IP bridge can tie existing analog components into the IP system. For perimeter security, Axis offers a radar device to help eliminate false alarms, as well as thermal cameras.

The concept of door locks means something totally different in our current age of smarter buildings that house data-driven businesses. Hardware locks and keys are still around, but they co-exist with a brave new world of electronic locks, wireless locks, networked systems, and smarter access control. Locks can also increasingly be a part of a smart building’s flow of data. The opportunities of these new technologies and approaches are significant, but there are also pitfalls. I heard an interesting discussion about these topics presented by several business leaders from lock company Allegion at a press event at ISC West earlier this year. Here are some highlights from that discussion. Q: What new developments in emerging technologies do you see in the coming years? There’s opportunity for implementation of the technology to solve real problems" Mark Jenner, Market Development Director: Connected locks, other types of sensors and all the data being aggregated inside buildings provide opportunity for data analytics. The buzzwords around technologies can cause confusion for integrators and end users, such as artificial intelligence, deep learning and machine learning, and what’s the difference among all of them? My opinion is that they are important, but the big theme across them all is opportunities for new business models for the integrator, and opportunities to solve problems for end users. And it’s not just technology for technology’s sake. There’s opportunity for implementation of the technology to solve real problems. Devin Love, Market Development Manager: You can’t just have a solution looking for a problem. You see a lot of people who understand technology in their own lives, and they want to translate that into their businesses. That’s where I think it’s exciting. You now have all this technology, and people understand it to the extent that it improves their daily life. They go through their day with less friction, with more ease, and technology fades to the background. There are two levels of value. One is the longer, bigger, broader scope of what the technology can bring to a company using it, but on an immediate basis, there is the value of tracking how a business is running. These sensors are collecting data. For example, if you are a multi-tenant property, you can look at how amenities are being used. What do my residents really care about? That informs future decisions. Robert Gaulden, Project Based Business Leader, Electronic Access Control: I have been studying the multi-family space for the last couple of months. The customer experience is really driving a lot of that technology adoption. What you’re seeing today, whether it’s a mobile device or some other device, is the ability to move throughout the property, and gain access to the perimeter and to your tenant space. All of this adoption is around that experience. There’s multiple players coming into the space, from Amazon wanting to deliver packages into the tenant space to residents who don’t want the inconvenience of using a key. Technology adoption to solve problems, and also to drive experiences, is where a lot of the balance will play out. It’s important that we look at how integrators can use the technology to do business more effectively and efficiently" Brad Aikin, Channel Led Business Leader, Integrator Channel: From an integrator perspective, there are two things. One is how they can approach end users, and the scope of what integrators consult with them about is wider. I think we as an industry are getting beyond those high-traffic, high-security applications. Those are still critical, but the value we bring around security and convenience is opening a new incremental opportunity. Also, the experience of the integrator and how they conduct their business is important, from generating quotes to communications to proactive servicing. It’s important that we look at how integrators can use the technology to do business more effectively and efficiently. Gaulden: We as an industry, and we as manufacturers, need to understand what data we are generating so we can run our businesses more efficiently from every aspect, whether you’re the property manager, the building owner, the integrator, or whether you’re the manufacturer. These devices and technology are being pushed out everywhere and will generate the data. How we learn from that – especially when you apply security to it to be more proactive – provides huge opportunities. Jenner: What data is important and what’s not? Folks get overwhelmed with too much data at some point. What’s important for an application at the end user level? What do they really need to solve the problem? Love: Privacy gets involved as well, especially with consumer products. The attitude is “stay out of my private business.” But if you’re an employee now, all bets are off. Now you have a professional relationship with the people you work with, so there is a different lens that you look through when tracking data. You use the data to everyone’s benefit, and it’s a different paradigm than in your private life. Aikin: Also, where does that data create a better experience for the person? That’s what drives the money and value: What level of information sharing makes my experience better? The technology is also getting smarter in terms of “how do we sort through the valuable information?” Hardware locks and keys are still around, but they co-exist with a brave new world of electronic locks, wireless locks, networked systems, and smarter access control Q: As facilities connect more devices and sensors, the cybersecurity threats increase. We have already seen Internet of Things (IoT) devices being used as the attack point of cyber breaches. What are the vulnerabilities that make those attacks possible, and how can integrators protect their customers? Love: Certainly, this is an extremely – maybe the most important – piece of our industry. What is the point of everything we do if we can’t instill that trust? But what we need to solve here also comes with opportunity. There’s certainly hope. You’re not seeing a frontal attack on the technology. It’s usually some loophole, or some older device that hasn’t been updated, or wasn’t installed correctly, or it was social-engineered. The opportunity is, not that it can’t be solved, but that it absolutely needs to be solved – and it can. Gaulden: Integrators need the ability to understand that cyber layer and what it means. Nowadays, everything runs on the network, and you won’t even get past the IT department to get on the network if you don’t have the right staff, the right credentials. From an integrator standpoint, you need the ability to add to your staff, to understand everything from the product level to the firmware and the software level, all the way to the deployment of the holistic system. You can’t just say, “That’s not part of our responsibility.” All these devices are now riding on the network. They can be protected from a cyber perspective, or you will have vulnerabilities. As manufacturers and business consultants to integrators, we should facilitate the conversation, that it is one ecosystem" Aikin: Everything is a communication device. With the concern and need comes an opportunity for the integrator. But it’s also in making sure integrators are having that conversation with end users and setting the expectations up front. What I’m providing you on day one is the best in the industry at this time, but tomorrow it may not be. My accountability and service are to maintain that environment and keep it running. I may not physically change the device you see, but the service I’m bringing to you is that security, and that comprehensive dialogue. The IT stakeholders already have that expectation, but there is a chasm in some organisations between the physical security and the IT stakeholders, and the integrator is facilitating that conversation. As manufacturers and business consultants to integrators, we should facilitate that conversation. It is one ecosystem. Q: Aside from cybersecurity, what are some of the other threats that integrators should be aware of as they work with customers to implement the new trends and technologies we have mentioned? Aikin: It is diversifying, all the options and the capabilities. With that comes confusion and misapplication. If I look at the trends around just wireless; I go back 10 years ago, there were even questions of whether wireless was a secure technology. That has progressed and continues to be part of the cyber conversation, just like any hardwired product. It’s something you have to maintain and be aware of. Wireless has really diversified. There is still a need for education within the channel, and most importantly, to the end user. There are still end users that assume a WiFi widget is the same thing as a Bluetooth widget is the same thing as a low-frequency widget. But they are all different. There are reasons there are different technologies. Nothing stifles the adoption of technology more than misapplication. We have different architectures within our lock base and among our software partners to allow a mix of technology" Gaulden: Integrators understand the differences in how various doors are used and how those applications will work. In the K-12 school environment, you want the ability for an instant lockdown, and a WiFi deployment probably isn’t your best option. You need a real-time deployment. However, my office door at headquarters doesn’t necessarily need real-time communication. I can pull audits off it once or twice a day. You have to mix and match technologies. For a high security door, you would proactively monitor it. But for a door where convenience is the goal, we can put electronic security on it but we don’t need to know what’s going on at any moment in time. We have different architectures within our lock base and among our software partners to allow that mix of technology. Jenner: End users want the latest technology, but it may not be for their applications. Those things drive more costs into it, when end users need to be putting money into cybersecurity and some other things. That’s part of the misapplication. Another risk is interoperability. That’s a big piece of the technology and as things change. How do we do a better job of supporting open architecture? It may not be a standards-based protocol, although we use a lot of standards, but we just need to make sure whatever protocols we use are open and easily accessible so we can continue to work with them in the future. We know that when our devices go in, they will support other parts of the ecosystem from an interoperability perspective. That’s important for integrators to know: How is this going to be applied and integrate with something in three, four or five years from now? It’s an expensive investment, and I want to make sure it will work in the future. Main photo: Business leaders from Allegion discussed new trends in electronic and wireless locks at a recent press event: (L-R) Robert Gaulden, Devin Love, Brad Aikin and Mark Jenner.

Primark, the international retailer that offers Amazing Fashion at Amazing Prices, is using Traka’s dock door and intelligent management solutions to ensure maximum efficiency and safety across its warehouse and distribution centers. Primark operates from eight distribution centers. Its most recent opening was in Islip, Northamptonshire, UK covering 1.1 million sq. ft. of space – the equivalent of 17 football pitches. It has 13 miles of aisles and is a 24/7 operation powered by over 250 committed employees. A key part of Primark’s success is its efficient distribution of goods to store to meet growing customer demands. This is a complex operation involving the use of a wide range of technology.  Traka DockSafe Door Dock Solution To ensure effective turnaround times, Traka’s multifunctional DockSafe door dock solution was installed to stop vehicles prematurely leaving Goods Out Bays, alongside intelligent key management systems. Traka supports Primark’s distribution centers with its DockSafe solution and key management systems" David Flavell, Primark’s Operations Development Manager – Supply Chain said: “Primark’s products fly off the shelves and rails, so we need to get our products from suppliers to stores as quickly and as safely as possible. Implementing the Traka DockSafe has been critical here. Not only is it simple to use, but also provides data on driver activity and bay usage, as well as increased peace of mind thanks to the prevention of driveways. It ensures the system runs like clockwork, which is great news for our colleagues while working hard to deliver Amazing Fashion to our customers.” Dock Combination With iFob Technology Traka’s intelligent DockSafe solution has been exclusively designed to stop vehicles prematurely leaving the Goods Out bays of a busy distribution center. DockSafe combines Traka’s iFob technology with a unique Susie lock to create a robust protocol where a vehicle must be immobilized prior to the loading dock door being opened. Once goods are loaded, the door must be closed and the loading bay clear of forklifts or personnel, before the vehicle can be unlocked and driven away. Steve Bumphrey, UK Sales Director added: “Traka supports Primark’s distribution centers with its DockSafe solution and key management systems. With advanced features and data reporting, it ensures its people can optimize loading bay planning for long-term efficiency and productivity, in a safe and secure working environment.”

When a leading English university sought electronic locks for its newest student accommodation block, it turned to Aperio to extend its installed Gallagher Command Centre access control system. The University of East Anglia (UEA) has relied on Gallagher access control for a decade. To extend their Gallagher Command Centre system to Crome Court—a student residence with 231 en suite rooms separated into flats for between 8 and 13 postgraduates—they needed the right wireless solution. Wireless Locking Technology Aperio wireless locks are battery powered, and so use much less energyUEA’s needs included more than just security, stylish component design and affordability. Crome Court was specifically designed to minimise environmental impact, including CO2 emissions. Any access control system was expected to contribute to that goal. The university chose Aperio wireless locking technology from ASSA ABLOY. Aperio wireless locks are battery powered, and so use much less energy than wired magnetic security locks. They only “wake up” when a credential is presented to the reader. On Campus Training “We decided to offer Aperio to upgrade and extend our system at UEA because of its outstanding reputation within the security industry,” explains Jason Boyce, sales manager at Gallagher. “Having worked with us for 6 years, Gallagher knew we would deliver,” adds David Hodgkiss, national sales manager at ASSA ABLOY UK. Installation was quick and easy, aided by training delivered on campus by specialist ASSA ABLOY technicians. “We found ASSA ABLOY’s service faultless,” says Wayne Dyble, installation and support manager at Check Your Security, UEA’s service provider. Environmentally Advanced Profile There’s no need for expensive and time-consuming work changing the locks Crome Court’s secure doors are fitted with Aperio E100 online escutcheons. Students open them with programmable RFID smart cards, instead of cumbersome mechanical keys. If a keycard is lost, it is straightforward for UEA facilities staff to cancel it and issue a replacement—using a simple web-based interface or mobile phone. There’s no need for expensive and time-consuming work changing the locks. UEA also aimed to build Crome Court with an environmentally advanced profile. Here, too, Aperio delivered. Wireless locks are battery-operated and emit much less CO2 than wired magnetic locks. In fact, in carbon terms, Aperio locks emit 0.16 percent of the total emissions produced by standard wired locks. Flexibility is another Aperio asset: additional doors can be brought into the same integrated Gallagher system whenever needed. “We hope to roll out Aperio across all new and existing residential estate,” says Christine Beveridge, head of campus services at UEA.

Retail banking combines a demand for high security with complex workflows. Staff need efficient access. Facility managers need the flexibility to design access permissions around individual needs, so not everyone can access every area whenever they choose. Nobody wants to carry or track large numbers of keys. These were the requirements, managers of Creval — a regional bank in Italy — faced when seeking an alternative to a mechanical master-key system. Creval needed new access control devices to become an integral part of a security system for assets and people with the highest level of protection. They sought locks to offer a durable, secure and flexible alternative to standard mechanical security. They found an easy, electronic way to administer a powerful, user-friendly system based on battery-powered physical keys and secure, advanced microelectronics. Flexible High-Security Locking Staff carry a single, battery-powered eCLIQ key, programmed with only the right preauthorized access permissionsCreval chose eCLIQ key-based wireless access control for its banking premises. Bank doors across the Lombardy region are guarded by more than 30 durable eCLIQ cylinders, putting Creval managers in complete control of entrance security. eCLIQ is a scalable electronic extension of the CLIQ access control system deployed in critical infrastructure sites across Europe. Cylinders are fully electronic, protected against manipulation and with 128-bit AES encryption built into both lock and key microelectronics. Staff carry a single, battery-powered eCLIQ key, programmed with only the right preauthorized access permissions. Time-Limited Access Rights Creval’s security manager is now able to grant access based on scheduled times and specific doors, and right down to the level of the individual site user. It is also straightforward to set time-limited access rights for a user key, increasing security if a key is lost. Audit trails and event logs are collected to the same, fine-grained degree. Key management is easy with software operated from a local PC or securely on the web via a standard browser. In the unlikely event a key is misplaced, Creval administrators simply delete its validity from the system. “We are satisfied with the results of the new access control system,” says Claudio Brisia, Logical Security Manager at Creval headquarters in Sondrio.

With a century-long tradition for trade and commerce, the Hala Koszyki market hall was opened in 1908 on Koszykowa Street in Warsaw, Poland. Known as the ‘People’s Bazaar’, the Art Noveau-style building endured numerous social and political changes throughout its storied history. Between 2009 and 2016, Hala Koszyki was remodeled entirely according to a design by Polish star architects JEMS Architekci. Since its grand reopening in autumn 2016, Hala Koszyki has emerged as a major attraction for food connoisseurs in the Polish capital. The remodeled building retains some of the architectural layout of the historic original while offering international flavors in a variety of restaurants, bars, and food shops, plus several office spaces in a premium ambiance. Retail Solutions Bosch received the contract as a one-stop supplier with a strong track record in large-scale retail solutions Providing integrated security for Hala Koszyki called for a vendor that could solve three key challenges: First, the security system needed to blend in with the market’s stylish interior without attracting attention. Second, shop and restaurant personnel as well as office workers required specific access privileges to otherwise restricted areas. And third, building operators wanted a customisable system to meet the specific demands of Hala Koszyki’s shops, cafes, offices, parking spaces and other areas.   Bosch received the contract as a one-stop supplier with a strong track record in large-scale retail solutions, also including the high-profile New Union Square shopping center and office tower in Downtown Warsaw. The experts equipped Hala Koszyki with video security, intrusion alarm, and access control systems. Intelligent Video Analytics The market hall’s video security system features moving and fixed IP-based cameras from Bosch throughout the premises. Integrated on the Bosch Video Management System (BVMS), the cameras are monitored by security staff in an on-site control room. For added security, cameras in critical areas feature Intelligent Video Analytics to recognize threats, unauthorized access, and suspicious behaviors automatically. In order to keep areas such as storage rooms and office facilities ‘off limits’ to unauthorized visitors, Bosch installed access control readers Aside from greatly reducing the manpower needed to monitor video screens, the system also offers forensic search functionality for evidence in a user-friendly interface. In order to keep areas such as storage rooms and office facilities ‘off limits’ to unauthorized visitors, Bosch installed access control readers. Answering a key requirement, the access control system also logs the entry and exit times of employees, while keeping track of the current number of employees in the building.    Complete Security Solution Safeguarding the Hala Koszyki against intruders, the integrated security solution features Professional Series intrusion detectors equipped with PIR (passive infrared) sensors. Combining these detectors with the intrusion panel Modular Alarm Platform MAP 5000 ensures continued operation in events such as short circuits or interruption of the power supply in a scalable system that can grow with customer requirements. The complete security solution for Hala Koszyki is managed by the Building Integration System (BIS). Overall, the integrated Bosch solution achieves the feat of accommodating Hala Koszyki’s various security and access requirements ‘under one roof’ while blending into the architecture, so end consumers are free to enjoy their shopping and dining experience undisturbed.

Just a ten-minute walk from the city center, the University of Leeds is upgrading door security in much of its student accommodation to keep pace with changing technology and customer demand. One of the biggest and busiest centers of higher education in the UK, the university has more than 34,000 students and over 8,000 staff, making it the third largest employer in Leeds. With such a large student population to house, its residence portfolio both on and off campus is impressive. It ranges from the Victorian architecture of Lyddon Hall to modern purpose-built apartments such as Storm Jameson Court, through to shared houses and a huge choice of flats and apartments run in partnership with the likes of UNITE and iQ Student Accommodation. Wireless Electronic Access Control System The Residential Services team have chosen to upgrade their SALTO ProAccess management system to the latest versionStarting university is a really exciting time, and for many students it will be their first time living away from home so both they and their parents will want to know they will be living somewhere safe and secure. Starting in 2010, Residential Services swapped out its previous mechanical keyed system and since then has been using a wire free electronic access control system from SALTO across much of its student accommodation. This has proven reliable providing the versatility and efficiency to manage in excess of 1737 doors across the campus. But technology does not stand still, and many advances have taken place since the original installation. So, the Residential Services team have now chosen to upgrade their SALTO ProAccess management system to the latest version to take advantage of its increased functionality and features including the ability to use smart phones as access credentials. Benefits Of SALTO Solution Paul Carr, National Accounts Manager at SALTO Systems, says: “Our ProAccess SPACE Software is a powerful web-based access control management tool that enables users like the University of Leeds to program access-time zones, manage different calendars and view audit trails from each door. ProAccess SPACE Software's user-friendly web-based interface is simple to set up and configure" “Its user-friendly web-based interface is simple to set up and configure, giving them the flexibility and control they need. It balances security with accessibility, and advanced technology with affordability. By embedding such a high-performance electronic access control solution into their infrastructure, the University can protect people – both students and staff – as well as their assets and buildings. Problems With Key Access Control System “Student accommodation for instance, whatever shape it comes in, is usually busy with people moving from bedrooms to and from various facilities in and around the building. That means a lot of events for doors to deal with. If a room key is not handed in when one student leaves, is the room secure for its next occupant? If a key has been lost how do you cancel it and know the room is truly secure without changing out the lock? And regards to that lost key, has it been copied? “And for audit purposes, on a campus such as Leeds with such a massive choice of accommodation, how do you get an accurate security overview when there are literally thousands of keys in circulation? This is where ProAccess SPACE and electronic access control really scores. “And now, with changing technology, more people want everything to be accessed through their personal device. That should come as no surprise as today’s students are digital natives and they expect convenience to come as standard!” Delivering Highest Level Of Security It is important that students are safe and secure and that access to their accommodation is strictly controlled"Simon Mulholland, Residence Refurbishment and Development Manager at the University of Leeds comments: “Living in University accommodation is a great way to experience student life, make new friends and feel part of our student community. We understand how important security is and it is a responsibility we take very seriously. It is important that students are safe and secure and that access to their accommodation is strictly controlled. “The SALTO system we’ve been running since 2010 now has proven track record with us so upgrading was a fairly straightforward decision and the latest version of the ProAccess SPACE software enables us to continue to deliver the highest levels of security combined with the most convenient and enjoyable experience of the learning environment – all as cost-effectively as possible. “Mobile credentials are an exciting application, after all when do you see a student without a smart phone, so this together with a number of other functions gives us enhanced productivity and control in a familiar but more powerful package.”

ASSA ABLOY Access Control, a UK division of ASSA ABLOY, the provider of door opening solutions, has partnered with NetNodes to deliver assured and secure access to a huge new innovation center in London. Based at Queen Elizabeth Olympic Park, Plexal is a new £15 million project, acting as a base for an ‘innovation community’ that brings together startups, enterprises and academics all under one roof. Plexal sits within the larger Here East complex, which is transforming the former press and broadcast centers for the London 2012 Olympics Games into new spaces for technology companies, universities, startups and creatives. Aperio Technology Integrated With DoorFlow In total, 59 Aperio L100 wireless high-security door locks were installed across the siteThe innovation hub has been fitted with Aperio wireless, access card-based locking technology, which is fully integrated with DoorFlow, an online platform for managing and auditing building access created by NetNodes. In total, 59 Aperio L100 wireless high-security door locks were installed across the site. These lock solutions provide Plexal with the highest levels of physical protection and transmit comprehensive information on door status to DoorFlow in real time. A further 31 HiD R10 mobile access locks were also provided where wired solutions were necessary, such as for the main office entrances, and for elevators. For organizations looking to invest in a new access control system, Aperio is an effective, straightforward alternative to a wired, high-end solution. It was installed quickly and easily at the Plexal site without cabling, and will drastically reduce the innovation hub’s maintenance costs and energy consumption going forward. Cost-Effective Security Upgrade Aperio can upgrade existing mechanically locked doors and wirelessly connects them to new or existing access control systemsAperio can also upgrade existing mechanically locked doors and wirelessly connects them – online or offline – to new or existing access control systems. This can be achieved with minimal modification to doors and premises, offering a cost-effective and simple security upgrade. John Herbert, Facilities Manager at Plexal, said: “What really appealed to me about ASSA ABLOY Access Control’s products was the aesthetics. We have a futuristic-style open plan design here at Plexal – our offices are predominantly glass-fronted, so we needed an effective stylistic design which was not only robust but adaptable too. We foresee change in the not-too-distant future and are delighted at our options to modify.” Discreet And Adaptable Locking Solution Stewart Johnson, Director at NetNodes, explains: “Aperio offers a hardware solution that is well-suited to our online platform, DoorFlow. Plexal required an adaptable locking solution for a range of different doors and, with no wiring required, it was quick and easy to install Aperio with minimal disruption. We are delighted to partner with NetNodes to deliver an easily integrated access control system for this new innovation center in central London"“The open-plan layout of the space and the high glass doors installed throughout the site meant Plexal needed an access control solution that was discreet and adaptable, with Aperio perfectly meeting these demands. Should any additional doors need to be added to the system in the future, this can be done easily, without modifying or changing the aesthetics of the environment. This also minimizes future installation costs, offering a cost-effective and straight-forward access control upgrade.” Integrated Access Control System David Hodgkiss, National Sales Manager for ASSA ABLOY Access Control, adds: “We are delighted to partner with NetNodes to deliver an easily integrated access control system for this exciting new innovation center in central London. With up to 800 entrepreneurs using the space to devise, create and launch new products and services, Plexal required a solution that was tried and tested. Aperio enables easy access around the site while providing assured security. “Aperio is a fantastic hardware partner to door security software, such as NetNodes’ DoorFlow. It has been great to work with NetNodes on this project, and we expect to work together on many more successful installations in the future too.”