Resort security

The PSA Network (PSA), the world’s largest consortium of professional systems integrators, announced the lineup of speakers and sponsors for PSA TEC 2025 (TEC) in Aurora, Colorado, March 9-12, at the Gaylord Rockies Resort & Convention Center. “PSA TEC 2025 is shaping up to be an amazing event from the industry-pioneering education and certifications to access to the top manufacturers in the industry,” said Matt Barnette, president and CEO of the PSA Network. “The power of PSA truly lies in the relationships we foster and cultivate, and TEC is another extension of this.” TEC’s Industry Unplugged sessions This year’s educational lineup is led by keynote speaker, Ryan Estis. Estis will deliver the presentation: Sell for Impact-Delivering Value and Winning Customers in the New Economy.  Lee Odess, the voice of the global access control industry, will host TEC’s Industry Unplugged sessions interviewing executives like Tom Cook from Hanwha Vision and Michael Wong of Genea. Multiple other breakout sessions, certifications and mainstage sessions will also take place.  Latest innovations and relationships TEC 2025 is exclusive to PSA owners, members and sponsors providing premier educational content TEC 2025 is exclusive to PSA owners, members and sponsors providing premier educational content and networking opportunities between integrators and technology partners.  Over the four days, integrators will have ample opportunities to meet with technology partners, learn about their latest innovations and solidify business relationships. Sponsors This year’s sponsors are industry-pioneering manufacturers and solutions providers, including: Summit Altronix Corporation High Country AMAG Technology Hanwha Vision HID Johnson Controls Milestone Zenitel Front Range 3millID Acre Security Aiphone Alvarado ASSA ABLOY BCD Bosch Digital Watchdog Farpointe Data LenelS2 LifeSafety Power March Networks OpenEye SECLOCK Solutions360 Velasea Vicon Wavelynx Windy City Wire Western Slope Ai-RGUS AMG Security Genea Hirsch IML Security Supply NETGEAR ProdataKey Tabletop ALConsulting D-Tools GSA Schedules Jetbuilt NSCA Plante Moran Snellings Walters Insurance Agency SPRX Swell Zitko First Time Session Sponsor Vector Firm Access to networking events “PSA TEC 2025 would not be possible with our amazing sponsors,” said Brittany Board, director of technology partners at the PSA Network. “We are thankful for their support and looking forward to another opportunity to drive connections and business opportunities.” Registration for TEC is open and provides access to all networking events, meals and conference courses.

barox Kommunikation AG, the global manufacturer of professional standard switches, PoE media converters, and IP extenders, will be participating in the Milestone Xperience Day UK  as a key technology partner. Taking place between 17-18 September at The Belfry Hotel & Resort Luxury Hotel in Sutton Coldfield, the event is billed as a premier opportunity for networking and knowledge exchange with attendees personally invited by Milestone.  Smart-barox plug-in Following the release of ‘Smart-barox’, a DMS SNMP plug-in that greatly extends Milestone XProtect® Video Management Software usability, a key exhibitor at the Milestone Xperience Day UK, barox, will be highlighting their unrivaled technical expertise in industrial IP networking products - specifically designed to meet the demands of the video/IP CCTV market.   With their enviable track record of supplying significant-high security and critical national infrastructure projects across the globe, barox integration technology affords seamless Milestone range compatibility, allowing installers and operators to manage their security network and connected devices via the XProtect Smart Client.  Easy recognition A live graphical overview of devices and network topology makes invaluable network information instantly available With Smart-barox, a live graphical overview of devices and network topology makes invaluable network information instantly available, with the diagnostic data showing the status of cameras and switches to allow the fast pinpointing of any network or device issues. Offering peace-of-mind to Milestone XProtect® operators, they will always have sight of which cameras or devices are connected and operational, and for easier recognition, camera names can be displayed too, via ONVIF.  Device Management System Proactively identifying and responding to camera degeneration, or by automatically rebooting frozen cameras, Smart-barox can significantly reduce engineering callouts and support costs. Furthermore, the Smart-barox Device Management System will automatically log the fault and flag up the issues, to further help installers pinpoint and diagnose specific system component issues.  User benefits Attendees will be able to experience the seamless integration of barox technology with the Milestone XProtect® Other essential Smart-barox user benefits include cyber security features, such as authentication certificate login, and 100Mbits - 1000Mbits Jumbo Frames, to ensure camera frames are not lost. At the Milestone Xperience Day UK, attendees will be able to experience the seamless integration of barox technology with the Milestone XProtect® Video Management Software for themselves. Advanced integration “We are delighted to support our long-term technical partner, Milestone,” says Sarah Moss, barox Sales Manager UK & Eire. “Our involvement with the Milestone XPerience Day UK reinforces the benefits of the two pioneering brands in the security market working closely together to provide easy advanced integration for consultants, integrators, and end-users." "We’re inviting visitors to the event to come and see how the Smart-barox plug-in, when combined with Milestone XProtect®, can optimize system management and performance, while dramatically enhancing the way security networks can be supported.”

Casino operators have long been among the keenest users of video surveillance technology, but there is strong demand for even more advanced solutions, reports IDIS, South Korea’s largest in-country video tech manufacturer. In a new report on surveillance in the casino sector, the company explains how a generation of major resort casinos is emerging—new developments comprising luxury hotels, state-of-the-art gaming, high-end retail, wellness, and leisure facilities—have a strong appetite for advanced camera systems. Major economic benefits  Consumer demand is not the only factor driving growth in the casinos sector For systems integrators with the right tech offering, this is a potentially valuable growth market, says IDIS. Consumer demand is not the only factor driving growth in the casinos sector. Governments know that successful casino resorts can bring major economic benefits to local communities, generating employment opportunities, contributing to tax revenues, and stimulating related industries, including hospitality and tourism, which support a broader ecosystem of suppliers.  IDIS’s overview report According to analysts, the European casino gambling market generated revenue of USD 115.39 billion last year and is expected to register a CAGR of over 5% by 2029. The prospect of wider economic benefits may also lead to opportunities in some traditionally conservative Middle Eastern markets. IDIS’s overview report, based on its experience working with partners and systems integrators to deliver end-to-end video solutions in the sector, explores how new solutions, thanks to the growing use of AI-powered video analytics, improve security and safety and provide new insights and business intelligence. latest technological improvements Integrators can also help reduce risks when it comes to using AI-powered analytics The free report explains how video surveillance reduces losses and deters criminal activity and how casino operators are taking advantage of the latest technological improvements, including more advanced cameras, more efficient video data handling, more feature-rich operating systems, and an expanding toolkit of more powerful video analytics. In an increasingly competitive market, systems integrators can offer casino operators an advantage with affordable camera solutions that will drive efficiency and reduce losses, IDIS says. Integrators can also help reduce risks when it comes to using AI-powered analytics. Latest international standards  “When it comes to AI, like any business, casinos can be averse to the potential risks inherent in new tech adoption and concerned about investing in technology dead-ends,” says Koray Ozyildirim, IDIS Türkiye Country Manager. “This hesitancy can be addressed by offering cost-effective add-on AI solutions with easy upgrade routes. There is added reassurance where technology vendors have a proven record of compliance with the latest international standards and a commitment to continual R&D in innovative video.” Ozyildirim adds that this reassurance can help casino resorts stay ahead in an increasingly competitive global market.

Camden Door Controls is pleased to bring to market its CX-EPD0009 magnetic cabinet lock. Sporting an ultra-compact design, it is an easily installed high-security lock for virtually any enclosure door, such as computer cabinets, refrigerators, lockers, and retail display counters.   Easy to install and operate This 12V or 24V magnetically operated lock has an incredibly strong holding force of 440 lbs. and is water-resistant for indoor or outdoor use, making it ideal for humid environments, including inside fridges and freezers. The CX-EPD0009 is also designed to withstand up to 5 lbs. of preload pressure without binding, making it easier to install and operate. This magnetic cabinet lock can be front or side-mounted with swing or sliding doors and drawers, and its armature plate adjusts to door alignment.

G2E Asia and the Asian IR Expo – the key marketplace for the gaming, entertainment and integrated resorts sectors – hosted at The Venetian Macao, officially open their doors, expecting to welcome more than 8,000 industry professionals from 80 countries and regions. The joint event commences with a keynote address by Bill Miller, President and CEO of the American Gaming Association, followed by an opening ceremony featuring prominent industry pioneers. The day will also include a G2E Asia 15th anniversary reception in the late afternoon and an exclusive President’s Reception. Featuring emerging brands From June 4-6, the display will showcase more than 100 exhibitors, displaying cutting-edge products From June 4-6, the exhibition will showcase more than 100 exhibitors, displaying cutting-edge products, solutions, and technologies for the gaming, entertainment, and integrated resorts industries, alongside a technology zone and stage featuring emerging brands. The first two days of the event offer tech talks on current challenges, with day one spotlighting hospitality, customer relationship management and identity management and day two focusing on security solutions. Key highlights  Complementing the exhibition are two concurrently run conference programs, led by a distinguished lineup of thought pioneers. Key highlights include: Day One – An in-depth look at the financial outlook for Asian gaming markets, two panels dedicated to emerging markets, and a spotlight on Thailand and the Middle East. Day Two – Exploring strategies around technology and innovations for gaming and the third edition of the Asia Pacific Responsible Gaming Forum. Day Three – IAGA Best Practices Institute, featuring regulatory updates and understanding growing cross-border player acquisition risks. Featured speakers for day one include Praveen Choudhary, Managing Director, Morgan Stanley Asia Limited; Angela HanLee, APAC Gaming & Leisure Senior Analyst, Bloomberg Intelligence; Evan Spytma, CEO, Hotel Stotsenberg; Ioannis Kontoulas, Board Member, Hellenic Gaming Commission; Angus Chan, Associate Director of Research, UBS AG; Daniel Li, Advisor, Cambodia Commercial Gambling Management Commission; Udorn Olsson, Chairman, Phoenix Aviation (Thailand) Co Ltd; Daniel Cheng, Industry Analyst and Author; and Fredric E. Gushin, Managing Director, Spectrum Gaming Group. Asian IR Summit overview Day One – Integrated Resort Focus: Uncover regional market insights, latest trends, and strategies to navigate the disruptive business environment and elevate tourism. Envision a future where tourism stands as a vibrant destination, while exploring the transformative potential of AI in Integrated Resorts. Day Two – Art Integration: In collaboration with ArtBiz Asia, we will delve into the profound impact of art on integrated resorts and other related industries, providing a platform for forward-thinking artists and industry leaders to exchange ideas. Together, we will explore the implementation and integration of art & lifestyle, art & tech, art & hospitality experiences, art education as well as local art & cultural ecosystem. Day Three – Sports and Entertainment: Unlock sports tourism's full potential and strategies, athlete IP value, and study the secrets of transforming cities into well-known sports hubs. Besides, the forum will uncover the artistry behind successful performing arts & entertainment programs in Macao and their tactical execution. Featured speakers for day one Featured speakers for day one include Maria Helena de Senna Fernandes, Director of Macau Government Tourism Office; Albert Yip, Director General, Sanya Tourism Board; Fred Sheu, National Technology Officer, Microsoft Hong Kong; Fian Leung, Head of Accommodation Business, HK & Macau, Trip.com Group; Prof Davis Fong, Director of Institute for the Study of Commercial Gaming, Professor of Integrated Resort and Tourism Management, University of Macau; Alvin Zou, Vice President, Asia Pacific Business Group, SenseTime and Cindy Ngan, Partner in the Climate & Sustainability Practice, PwC Hong Kong and more.

Over three in ten US-based critical infrastructure organizations (36%) that have fallen victim to a ransomware attack have risked legal repercussions by paying a ransom. The findings are in new research by pioneering cybersecurity services firm Bridewell, surveying 519 staff responsible for cybersecurity at US critical infrastructure organizations in sectors such as civil aviation, telecommunications, energy, transport, media, financial services, and water supply. Infringing UK and US laws 66% of organizations surveyed have experienced at least one ransomware attack over the previous 12 months. More than a third (38%) suffered up to five ransomware attacks, but a small percentage of organizations (32%) experienced more than a hundred attacks. 66% of organizations polled have shared at least one ransomware attack over the last 12 months In certain situations, for example, when an organization has no ability to recover from a successful attack, there may be no choice other than to pay the ransom. However, payment can risk infringing UK and US laws that prohibit dealings with sanctioned individuals or entities. At present, prosecutions are uncommon, however, the UK and US governments have floated the idea of implementing a payment ban. Consequences of a ransomware attack The research findings expose the multiple consequences of a ransomware attack on the US critical infrastructure. Over a third of respondents, for example, cited a psychological impact on employees (36%). Downtime (43%), data loss (43%), and reputational damage (41%) are all repercussions that respondents say their organizations have suffered, along with operational disruption (40%). But, over a third of organizations (36%) are also facing increased insurance premiums, and 35% have also incurred financial losses from legal fees or fines. The average cost of a ransomware attack on US critical infrastructure organizations is now $509,942, the research reveals. Challenge of response delays Threats are on the rise through increasing professionalization in the ransomware world Impacts are exacerbated by the length of time it takes organizations to respond to ransomware attacks, with the average now being 16 hours. Without a proactive strategy to address this significant challenge of response delays, more organizations risk paying a ransom. Over nine-in-ten (91%) US respondents in the research agree that attacks are more sophisticated, with ransomware-as-a-service (RaaS) deployed with greater knowledge and cunning. Threats are on the rise through increasing professionalization in the ransomware world and the entry of organized crime groups from other areas of criminality. Challenges faced by critical infrastructure “If you fall victim to a ransomware attack, paying the ransom should always be your last resort. Aside from the risk that cybercriminals may not restore access upon payment, there are also potential legal consequences to consider,” said Anthony Young, CEO at Bridewell. “That being said, there are certain situations where organizations have no choice other than to pay. If the organization has no ability to recover, then paying the ransom may represent the only viable option to resume operations other than rebuilding their systems from scratch." "However, this difficult choice is avoidable by having a security strategy to reduce the risk of threat actors gaining access and transversing through your systems without discovery and effective removal. Building a relationship with a trusted security partner who understands your environment and the complex challenges faced by critical infrastructure can help you mitigate this risk by having the right expertise, resources, and support if the worst was to happen.”

The average business owner or investor has some kind of security precaution in place, especially in the after-hours when there are fewer deterrents to inhibit criminal activity. Security guards, video surveillance systems, motion sensor lights, or even just fake cameras placed around the property are some of the common options people choose.  Future of overnight security Smart business owners are starting to realize, however, that some of these traditional security measures are becoming antiquated and no longer cutting. The now and future of overnight security is in remote guarding. Pioneered by companies like Los Angeles-based Elite Interactive Solutions, which was founded back in 2007, remote guarding is revolutionizing the overnight security business. Minimizing criminal activity Remote guarding is fast becoming the most popular choice among commercial end-user property owners Remote guarding utilizes a combination of cutting-edge technology, “digital guards,” highly trained security agents, and local law enforcement if and when necessary to minimize the potential of criminal activity. For those adequately enlightened to its overwhelmingly impressive crime prevention capabilities, remote guarding is fast becoming the most popular choice among commercial end-user property owners to secure and protect their investments. What Is Remote Guarding?  Remote guarding is a revolutionary concept and increasing trend in security systems that utilize a combination of methods to effectively analyze potential threats to property. Cameras and/or other monitoring devices running highly advanced algorithmic software are installed in strategic areas or vulnerable places onsite and remotely located security agents are immediately notified of any activity within a designated perimeter of the property. A blend of AI, cybersecurity, and video analytics When properly deployed by an expert provider, the technology stack includes a proprietary blend of video analytics, artificial intelligence, cybersecurity, and more. Done right, “noise” is effectively filtered out, allowing agents to act on legitimate alerts and achieve zero false alarms communicated to first responders. Today, there are a lot of terms and descriptions tossed around about remote guarding, remote video, virtual guarding, etc., but those attributes must be present to represent the true definition of the offering and its many virtues. Realtime situational awareness Many systems have a two-way speaker that allows the security agent to give a verbal warning When specially trained security agents are alerted to trespassers, possible intruders, or other suspicious activity, they analyze the situation in real time and determine the necessary level of action. Many systems have a two-way speaker that allows the security agent to give a verbal warning, known as a voice-down, to the individual(s) that they are being watched. Most perpetrators, often believing the response is emanating directly from security personnel on the property itself rather than from a remote command center, flee immediately. However, if the threat persists, the security agent enlists local law enforcement to get on the scene.  Customized remote guarding When properly deployed, remote guarding systems are also customized to specific properties. A team of consultants visits the client’s property to evaluate its vulnerabilities and where to best place cameras and/or other monitoring devices for system efficacy. Traditional Security Shortfalls  According to Keith Bushey, a retired commander for the Los Angeles Police Department, there is much frustration between law enforcement officers and potential victims of crime due to the historically unreliable performance of traditional burglar alarm systems and central monitoring stations. He states about 90% of security-related calls are false alarms, a problem that has been well-documented through the years. Onsite challenges When a legitimate emergency does occur, the perpetrators have often already done their damage When a legitimate emergency does occur, the perpetrators have often already done their damage and/or escaped by the time law enforcement arrives.  Onsite security guards are not the remedy either as they bring their own set of issues and challenges.  Unexpected costs Traditional security systems can also have unexpected costs. The cost is not only in the security guards’ paycheck or the cost of the equipment itself. The cost comes when an actual incident occurs. In worst-case scenarios, the security guard(s) are injured, the business suffers inventory loss, and/or damage is sustained to the property.  The medical and other costs for the security guard(s), the loss of inventory, property damage, deployment of law enforcement resources, and possible fallout of legal expenses all add up. Even in the best-case scenario, false alarm expenses incur if law enforcement is dispatched. These, among many others, are some of the primary issues that remote guarding resoundingly answers as a superior alternative. A Bounty of Benefits Remote guarding systems have been proven to cut costs and be more effective than traditional security systems. Even though the monthly monitoring costs of remote guarding are significantly higher than traditional intrusion detection system monitoring, the much higher effectiveness in crime reduction, elimination of false alarms, and augmenting or replacement of manned guards result in a substantially higher return on investment (ROI) to the end user. Easy tracking of threats The security cameras already have their image captured on record, making them easier to track down For example, case studies have demonstrated reduced security costs for clients by 60%, on average. These reductions have come from the costs of security staff, inventory, or property loss, plus saving money on insurance premiums and deductibles. The nature of remote guarding reduces the risk and costs of false alarms, with professional security agents able to determine an actual threat before law enforcement is called. In a rare instance when a perpetrator escapes before law enforcement arrives or can detain the individual(s), the security cameras already have their image captured on record, making them easier to track down and identify. Reduction of false alarms The significant reduction in false alarms is greatly appreciated by law enforcement, as it allows them to focus on real emergencies or crises. Better relationships are also developed between clients and law enforcement, as remote guarding systems are highly reliable in providing accurate and real-time information to officers as they approach the scene. In short, it assists law enforcement in doing their job more effectively, as well as more safely thanks to having eyewitness information before engaging in an active crime scene.  Partnership When you combine the decreased cost with the increased efficiency and success rate, it is easy to see why many commercial end-user property owners across the country are making the shift to remote guarding. It’s also an outstanding opportunity for professional security dealers and integrators to partner with a remote guarding services provider to bring a superior solution to their end customers and pick up a recurring monthly revenue stream in the process.

It’s no secret that the data security sector is constantly changing. It has an annual CGR of about 12.3%. Future trends in data security Much of this has to do with the rise of cybercrime in recent years, with reports showing that cyberattacks happen as often as every 39 seconds. To combat the growing rate of cybercrime, data security has been on the rise. As we journey further into this era, it becomes evident that a spectrum of significant trends is molding the future of data security. This exploration delves into a selection of these trends, unraveling their importance and the potential implications they carry  1. AI security tools will increase  Artificial Intelligence is also being used in the development of smart attacks and malware The introduction of Artificial Intelligence in the data security industry brought significant changes, especially in cybersecurity. AI has been the golden standard for face detection, natural language processing, automated threat detection, and automated security systems. Additionally, Artificial Intelligence is also being used in the development of smart attacks and malware, bypassing even the latest security protocols in data control. And as time progresses, AI security tools will flourish and dominate the scene. Let’s take a more in-depth look at three of the top AI security tools. Targeted attack analysis tool  Manufacturers utilize targeted attack analysis tools to uncover targeted and stealthy attacks. Artificial Intelligence can be applied to the program’s capabilities, processes, and knowledge. For instance, Symantec launched this tool to combat the Dragon 2.0 attack in 2022. The phishing attack reprimanded multiple energy companies while trying to gain access to their operational networks. Targeted Attack Analysis Tools can analyze incidents and look for similarities from previous situations. They also help detect suspicious activities and collect all the necessary data to determine whether a specific action is malicious. Intercept X tool  Results from the Intercept X Tool feature high accuracy and a low false positive rate Sophos, a British security hardware and software company, launched the Intercept X Tool. It engages a neural network that records and analyses data like a human brain. Sophos’ Intercept X Tool can extract features from a single file and perform a deep analysis. It detects malicious activities within 20 milliseconds. Plus, it’s also trained to work on bi-directional sharing and real-world feedback of threat intelligence. Results from the Intercept X Tool feature high accuracy and a low false positive rate.  IBM Watson Technology  IBM’s QRadar Advisor uses IBM Watson Technology, a unique AI tool for fighting cyber attacks. Artificial Intelligence can auto-investigate activities and indicators for potential exploitation or compromise. With cognitive reasoning, IBM Watson Technology can present critical insights to accelerate the response cycle. Security analysts can utilize this technology to search for threat incidents, reducing the risk of letting them fly under the radar. 2. Blockchain as a security solution  It guarantees no points of failure or hackable entrances that can expose datasets inside the system Blockchain is a type of distributed ledger technology (DLT) that aims to establish trust within an untrusting ecosystem. Today it’s one of the most robust cybersecurity technologies in the industry. Blockchain utilizes a decentralized ledger system, but your team members can still gain access to transparent information in the cloud. Members can also record, pass along, and view necessary transactional data in the blockchain. The entire blockchain process maintains data integrity within the system while establishing trust among team members. It guarantees no points of failure or hackable entrances that can expose datasets inside the system. Cybersecurity, biometrics Cybersecurity primarily benefits from these features because blockchain can create a secure and robust wall between data and hackers. On top of that, blockchain ledgers can include biometrics like fingerprints and retina scans. These prevent hackers from accessing any private data. Because blockchain is decentralized, it also limits hackable data. Together with the technology’s record-keeping system, each node is provided insight into data manipulation exposing real-time cybercrime attempts.  3. Increased and widened access control  Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data Access control is critical in data security. More than a valuable security tool, business leaders can use access control to regulate people accessing any given resource. A company with an IT security setting can control who has the liberty to edit certain files. One of the primary goals of access control is to minimize threats or attacks to organizations and businesses to keep people and data secure. Without access control, expect your company to be open to security issues, including theft, data loss, and breach of data protection laws. Benefits The benefits of increased and widened access control include: Identifying who can access and control your data at specific time intervals. Protecting data from overwriting, accidental deletion, and malicious intent. User permissions that can be readily changed. Compliance and regulation with data privacy laws. Central management of access to data through a reporting portal or a dashboard.  Multi-factor authentication Access control comes in various types and systems, so it’s critical to know the features of what you’re looking for. The most common type is multi-factor authentication or MFA. It involves multiple steps before logging in, requiring the user to enter other relevant information besides the password. Some other examples of information include biometrics, answering a security question, or entering a code sent to the user’s email address. Two-factor authentication, role-based access control Two-factor authentication further prevents unauthorized entries that can result in unnecessary data possession Two-factor authentication further prevents unauthorized entries that can result in unnecessary data possession.  Another type of access control is role-based access control. In this setup, only one individual can set up access guidelines and grant permissions to specific team members within an organization. 4. Greater use of the zero-trust security model  The zero-trust security model is a framework that requires every user within and outside the organization to undergo authentication, authorization, and validation. These are all essential to ensure proper security configuration before access is granted to the company’s applications and data. A zero-trust model assumes that anyone can cause data breaches and that a traditional network edge is not taken into effect. Moreover, it addresses the following modern-day challenges: Hybrid cloud environments. Security of remote workers. Ransomware threats.  This framework utilizes the combination of multiple advanced technologies, including:  A risk-based multi-factor authentication. Endpoint security.  Identity protection.  Cloud workload technology.  The zero-trust model uses all these innovative tools for system identification, user verification, access consideration, and system security maintenance. Constant validation and monitoring Enforcing strict policies and compliance with data privacy laws are also essential Additionally, it also considers data encryption, email security, and asset verification before establishing connections with applications. The architecture of a zero-trust framework requires constant validation and monitoring of the users and the devices they are using. Enforcing strict policies and compliance with data privacy laws are also essential. More importantly, the zero trust architecture requires all organizations to be aware of all their available services and accounts to gain complete control of data handling and manipulation. 5. Increased privacy regulations  Privacy regulations and policies guide organizations in proper data control, handling, and security. These policies guide organizations in proper data control, handling, and security. As a responsible business owner, you must comply with these regulations to avoid legal issues. With cybersecurity attacks becoming common, expect increased and stricter privacy regulations to be released in the next few years. While current policies are still taken into effect, various modifications and adjustments will occur to compete with the rising numbers of data breaches, thefts, data loss, and more.  California Privacy Rights Act (CPRA) Currently, the California Privacy Rights Act (CPRA) is the most comprehensive legislation on state data privacy. It only started to take effect on January 1, 2023. The CPRA introduces the following principles: Broad individual consumer rights. Significant duties of people who need to collect sensitive and personal information. Additional definitions of data privacy and security. An individual’s duties include releasing information about data collection to concerned data subjects and proper access, correction, and deletion of information. Final thoughts  2023 is a big year for data security. Trends such as increased adoption of zero-trust policies, a greater reliance on AI security tools, and the implementation of blockchain as a security solution are all things we expect to see shortly.  Staying up-to-date with these trends is important for keeping your business current and ensuring that you’re adhering to new and changing regulations. Doing so can give you an edge over the competition and keep you out of legal hot water.

We work with and buy from “middlemen” all the time, yet the term remains loaded with negative connotations. It’s telling that the term remains gendered, no one has tried very hard to normalize the term “middleperson” in the same way as “chairperson” or “police officer.” Why? It’s easy to see a middleman as an inconvenience, someone who skims profit off the top while offering no real value to the end customer. Think of the second-hand car salesperson or estate agent of the popular imagination. Management of added services Yet we buy from retailers and marketplaces every day without complaint. As long as we see a middleman as providing value and convenience rather than getting in the way, they’re safe. This does mean, however, that resellers and integrators need to carefully manage how they are perceived and how much their added services are valued by their customers. The risk to security integrators Security policies need to be integrated, and the way physical and cybersecurity works needs to reflect these policies Businesses have often relied on security integrators to break down silos between security systems to strengthen both physical and cybersecurity postures. Typically, these have been seen as separate, but the increase in remote working and the adoption of cloud-based physical security has blurred the lines between the physical and the digital. Security policies need to be integrated, and the way physical and cybersecurity works needs to reflect these policies, rather than a siloed approach that will mean one is more secure than the other, and security integrators can help bridge this gap. Macroeconomic headwinds, digital transformation Security integrators have also proved invaluable in filling skill gaps within organizations. Not every business can be expected to have the staff and skills needed to successfully overcome integration challenges, they may have cybersecurity and physical security experts, but perhaps not both. And if they do have experts on staff, they may lack knowledge of the cutting-edge technologies that will protect their businesses best. This unique and esteemed role of security integrators is today at risk of disruption. Macroeconomic headwinds mean that businesses are scrutinizing every budget line and asking if each is necessary. Digital transformation means they are questioning old ways of doing things are the providers they worked with five years ago, or longer, the same people who are going to give them the best value today? Research findings on current trends Unfortunately, many security integrators are not keeping up with change. Our research has found that only 26% of customers consider integrators up to date with the latest technologies. Businesses rely on these providers to navigate a new and confusing security landscape and only one in four say they are confident their partners have researched the road ahead. In the past, providers may have relied on having better knowledge than their customers. But 73% of security solutions buyers are doing their research on vendors and technology. Integrators risk being underprepared to serve a market that is more and more educated in the products they are providing a dangerous situation for any middleman. Finding the gap Who needs to outsource in-depth technical knowledge of security when they have that knowledge available in-house? The research suggests a shrinking gap for security integrators. Who needs to outsource in-depth technical knowledge of security when they have that knowledge available in-house? However, the problem may not be as dire as the research first suggests as long as integrators act to address the risks they face. Education Businesses are educating themselves about the market. They want to know what is available to stay safe, both in a physical environment and from online threats. This is understandable given how the news cycle, both of these spaces have seen an increase in potential threats, and the cost of cleaning up after a ransomware or similar attack has spiraled. Any sensible business will review what they have in place and their future options. Advance industry knowledge It has never been more important for the integrator community to advance their industry knowledge. They truly are the experts, and have an in-depth understanding of the latest trends, the advancement in cloud security, and the shifting demands of users. They also need to provide better service and consultancy. As the security world gets smarter and more cloud-based, security integrators who are well-informed and educated will have a clear advantage in the market. After all, most businesses don’t want to spend time researching and upskilling in areas where they can effectively outsource. Security integrators must be able to reassure their customers that they are up to the task. Bring on added value But to thrive, security integrators need to bring more value to the table and also be seen to be providing more value The problem may be perceptions rather than the actual value that integrators can offer. If integrators are more informed than their customers realize, they need to do more to let their customers know. This could be down to being too reactive i.e., not anticipating customer needs and simply waiting for them to ask for particular services or products or not demonstrating knowledge as part of regular customer service. There is still very much of a gap for security integrators in today’s market. They can survive in this gap. But to thrive, security integrators need to bring more value to the table and also be seen to be providing more value, more than a middleman, but a provider that can advise on the right products to meet specific needs and make those products work for their customers in an integrated way. Reinventing via consultancy They need to provide consultancy so their customers understand how best to ensure online and physical security work together to keep a business safe. Most of all, they need to demonstrate their knowledge to their customers and make sure they understand the value they bring. Businesses won’t be safer by relying on their research and knowledge to buy and install security products, but if they don’t understand the benefits of a specialist integrator, they may choose this route. It’s up to security integrators to reinvent themselves as the better kind of middleman if they want to remain relevant.

Companies at GSX 2023 emphasized new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasizes ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the Mid-Market to the Cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for pure cloud, but there are benefits to be realized from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realize the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘Soft’ Features for Integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organization more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organization more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centers around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasizing performance, protection (cybersecurity), and price, their data centers are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring center where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

Casinos offer several attractive applications for LiDAR, including security and business intelligence. Using laser sensors, the technology can replace the use of surveillance cameras. For casino security, LiDAR can track player movement and provides complete coverage and accuracy that have not been achievable by surveillance cameras. Massive coverage areas can save on costs of sensor deployment versus other technologies. LiDAR and its applications LiDAR is a method for determining ranges by targeting an object with a laser and measuring the time for the reflected light to return to the receiver. LiDAR sensors emit pulsed light waves into a surrounding environment, and the pulses bounce off surrounding objects and return to the sensor. The sensor uses the time it took for each pulse to return to the sensor to calculate the distance it traveled. LiDAR is commonly used in markets such as robotics, terrestrial mapping, autonomous vehicles, and Industrial IoT (Internet of Things). Today, casinos offer a lucrative emerging market for technology. LiDAR tracking enables casino operators to understand the guest path, journey, queue time, count Crowd management LiDAR can contribute to a casino’s guest experience by counting people at doors or in sections of the gaming floor to provide intelligence about crowd size to track occupancy. LiDAR tracking enables casino operators to understand the guest path, journey, queue time, count, and other statistical information by comparing previous time frames to current occupancy levels. This approach allows them to understand digital media advertisement and experience placement. Aid in advertisement “Inside a casino, sensors are deployed like surveillance cameras,” says Gerald Becker, VP of Market Development & Alliances, Quanergy. “But instead of security, they are used to provide anonymous tracking of all people walking through the gaming floor. We can get centimeter-level accuracy of location, direction, and speed of the guests. With this data, we can access the guest journey from the path, dwell count, and several other analytics that provides intelligence to operations and marketing to make better decisions on product placement or advertisement.” Quanergy Quanergy is a U.S.-based company that manufactures its hardware in the USA and develops its 3D perception software in-house. Quanergy has various integrations to third-party technology platforms such as video management systems (VMSs) in security and analytics for operational and business intelligence. Perimeter security Sensors can be mounted to a hotel to monitor for potential objects being thrown off the hotel LiDAR is deployed in both exterior and interior applications. For the exterior of a casino or resort, sensors can be mounted to a hotel to monitor for potential objects being thrown off the hotel, or people in areas where they should not be. For example, they can sense and prevent entrance to rooftops or private areas that are not open to the public. Some clients install sensors throughout the perimeter of private property to safeguard executives and/or a VIP’s place of residence. Flow tracking and queuing capabilities Tracking crowd size can initiate digital signage or other digital experiences throughout the property to route guests to other destinations at the property. It can also help with queue analysis at the reservation/check-in desk or other areas where guests line up to tell operations to open another line to maintain the flow of guests passing.  Flow tracking and queuing capabilities help casino operators to understand which games groups of customers frequent and allow for the optimization of customer routing for increased interaction and playtime on the casino floor, quickly impacting the financial performance and return of the casino. No privacy concerns  LiDAR provides a point cloud; its millions of little points in a 3D space create the silhouettes of moving or fixed objects The main hurdle right now is market adoption. LiDAR is an emerging technology that is not so widely known for these new use cases, says Becker. “It will take a little bit of time to educate the market on the vast capabilities that can now be realized in 3D beyond traditional IoT sensors that are available now,” he comments. One benefit of LiDAR is that it poses no risk of personally identifiable information (PII) and therefore no privacy concerns. No PII is captured with the technology. Cameras can capture images and transmit them over the network to other applications. However, LiDAR provides a point cloud; its millions of little points in a 3D space create the silhouettes of moving or fixed objects. IoT security strategy There is a lot of interest from surveillance and security to include marketing and operations, says Becker. “LiDAR will become a part of the IoT security strategy for countless casinos soon. It will be common practice to see LiDAR sensors deployed to augment existing security systems and provide more coverage.” Also, the intelligence gained with the accuracy of tracking guests anonymously provides peace of mind to the visitors that they are not being singled out or uniquely tracked but provides valuable data to the casinos that they have not been able to capture before. “This will help them maximize their operations and strategy for years to come,” says Becker.

Elegance, design and entertainment – that’s what the new Grand Sapphire Resort & Casino in Iskele, in the east of the Turkish Republic of Northern Cyprus (TRNC), stands for. This exclusive hotel complex, located directly on the beach of the Karpaz Peninsula, offers guests top-level service, stunning architecture and a very special highlight: a casino with 42 live game tables and over 300 slot machines across a 2,700 m² gaming area. To ensure that guests not only have an impressive but also a safe experience, Grand Sapphire relies on a customized video surveillance solution from Dallmeier. The “Made in Germany” video technology ensures around-the-clock security and efficient processes – not only through high product quality, but also through the highest standards for data protection and data security. Data protection requirements One of the main requirements was the complete monitoring of gaming areas  When the casino was opened, the security team at the Grand Sapphire Resort faced the task of implementing a modern casino security solution that would ensure both guest safety and smooth operations. “Our goal was to create a top-tier casino environment – and that includes a security concept that combines quality, data protection and efficiency,” explains Bayram Tegay, General Manager at Grand Sapphire. One of the main requirements was the complete monitoring of gaming areas, especially the live game tables, without interfering with day-to-day operations. At the same time, an exceptionally high level of data protection had to be maintained. Strict compliance regulations “In Northern Cyprus, casinos face especially strict compliance regulations,” says Yücel Çalişkan, Surveillance Manager at the resort. “Our department operates in full isolation from the rest of the organization. Protecting sensitive data is not optional for us – it is the very foundation of our work.” Integrated surveillance concept The team opted for a comprehensive video surveillance system from Dallmeier The team opted for a comprehensive video surveillance system from Dallmeier, planned and implemented by Dallmeier Türkiye. The customized security concept was visualized and preconfigured using the 3D camera planning tool PlanD. “PlanD offered the customer 100% planning reliability,” says Orhan Yörükoğlu, Director of Dallmeier Türkiye A.Ş. “Project stakeholders could see in advance exactly which camera would cover which area and what the overall project scope would be. That was enormously helpful for decision-making.” Precision from eight meters above All cameras were installed at a height of approximately eight meters on the ceiling  All cameras were installed at a height of approximately eight meters on the ceiling – a technical challenge solved through the use of high-resolution cameras with suitable optics. For seamless surveillance of the 42 live game tables, slot areas and entrances, the installation combines Dallmeier PTZ and dome cameras. To provide a full overview of the gaming floor, a Panomera S8 multifocal sensor system is used. Thanks to its unique optical design, Panomera delivers a complete overview of the casino floor while still allowing detailed zoom-in views where needed. Central control room In the central control room, four operators work per shift on three 27-inch monitors each, while 18 large-format monitors provide overall visual control. Recording is handled redundantly via IPS 10000 network video recorders. The entire system is managed using the Hemisphere VMS platform operated on four VMC Touch workstations. For non-public areas, ONVIF-compatible third-party cameras are used, and their data is also fully integrated into the Dallmeier system thanks to Hemisphere’s open system architecture. Facial recognition Another key feature is the integration of a Corsight facial recognition system, operated on dome cameras Another key feature is the integration of a Corsight facial recognition system, operated on dome cameras. The system automatically identifies blacklisted individuals when they approach the casino entrance and notifies both front desk and security personnel in real time. “This feature not only helps us enforce bans, but also strengthens our guests’ sense of security,” says Çalişkan. “We receive alerts within seconds if a blacklisted individual tries to enter the casino.” Although the casino is open from 12:00 noon to 6:00 am, the surveillance system operates 24/7. This ensures that potential threats such as break-ins or tampering outside of business hours are reliably detected. In day-to-day operations, the system significantly speeds up incident resolution – for example, in the case of misunderstandings between dealers and guests. Closed network architecture The entire system operates within a completely closed network – with no physical or wireless interfaces to other systems, no cloud connectivity, and no mobile access. This architecture ensures full data security and regulatory compliance. Internally, strict policies are in place: surveillance staff are not permitted to have contact with employees from other departments. This underscores the critical role of data protection in the casino environment of Northern Cyprus. The current system architecture is designed for seamless future expansion. AI-based functions and video content analytics (VCA) can be integrated at any time if required. Security meets efficiency With the Dallmeier solution, Grand Sapphire benefits from a state-of-the-art surveillance system that not only meets the highest security standards but also supports operational efficiency. Casino Manager Bayram Tegay concludes: “The image quality, system responsiveness and support have really convinced us. For us, it was absolutely the right decision. Thanks to Dallmeier, we can make well-founded decisions at any time – quickly, reliably and based on high-quality data.”

Iveda®, a pioneer in AI-driven video surveillance and smart-city technologies, announced that Subic Sun Development, Inc. has chosen the IvedaAI™ platform as the video surveillance solution for the soon-to-open Subic Sun Resort, Convention & Casino. IvedaAI was selected early in the build-out to inform camera placement and ensure frictionless integration with future-ready, AI-powered analytics. Focus on safety and service Located on the former U.S. naval base in the Subic Bay Freeport Zone—a special economic hub that hosts thousands of international and local businesses—the resort will feature 500 guest rooms, a state-of-the-art convention center, a luxury casino, and two Accor-brand hotels, Ibis Styles and Mercure, scheduled to open in December 2025. The decision comes as global resort operators sharpen their focus on safety, service, and operational efficiency. The global resort market generated $347 billion in 2024 and is projected to reach nearly $945 billion by 2030, an 18.5% CAGR. IvedaAI’s AI-enabled video analytics IvedaAI’s AI-enabled video analytics will help property staff lower security costs, respond to incidents faster IvedaAI’s AI-enabled video analytics will help property staff lower security costs, respond to incidents faster and unlock data-driven insights that boost both guest satisfaction and bottom-line performance. “Iveda being selected as a premier security and surveillance provider before the first Subic Sun Resort guest ever checks in is a powerful endorsement of our commitment to providing state-of- the-art monitoring technology,” said David Ly, CEO and Founder of Iveda. IvedaAI’s real-time analytics Ly added: “By designing camera layouts around IvedaAI’s real-time analytics, Subic Sun can optimize coverage, reduce blind spots, and deliver safer, smoother guest experiences—without a costly equipment overhaul. We expect more ground-up projects to follow this blueprint.” Iveda Philippines—Iveda’s joint venture focused on nationwide smart-city deployment—secured the Subic Sun contract and will oversee the on-site rollout. The win represents the team’s first major hospitality project and advances its plan to generate US$ 3 million in smart-city revenue by FY 2026, building on the broader initiative it announced last year.

Balkans casino operator Merit International has deployed an advanced IDIS video solution at its newest luxury casino and hotel resort, the Starlit development in Budva, Montenegro. The company, which has a USD$1bn-plus portfolio of hospitality and gaming resorts in Northern Cyprus, Croatia, and Bulgaria, is aiming to set new standards in security, customer service, and business efficiency The 2,500-square-meter Starlit Resort & Casino is the company’s third and most ambitious development in Montenegro. A penthouse-level gaming area with stunning sea views, the resort also encompasses a luxury hotel complex, private residences and high-end guest facilities. Distributed control functionality The end-to-end IDIS video solution, installed by Volga Electronics Ltd, comprises more than 90 NDAA-compliant cameras, including 5MP IR domes and compact PTZs with true WDR and two-way audio; four 64-ch ready-to-install IDIS Solution Suite (ISS) servers with dual power; plus, all network accessories including specialist surveillance keyboards. The solution ensures HD coverage of the entire hotel and casino, including gaming tables, slot machines, and surrounding areas, allowing real-time monitoring of all transactions and activity. ISS federation services enable a centralized monitoring and management environment ISS federation services enable a centralized monitoring and management environment, and distributed control functionality, linking Merit’s various casinos and resorts and providing enhanced situational awareness. The VMS also supports integration with the casino’s ERP software, with transaction data overlayed on recorded video for efficient incident investigation. Merit is also testing AI-powered analytics including people counting and heat maps. The modular IDIS VMS infrastructure and plug-and-play installation of devices make it easier and faster to deploy deep learning analytics and target existing and new areas as required.  AI-powered video analytics Koray Ozyildirim, IDIS Türkiye Country Manager, confirmed that the resort would be taking advantage of this future-proofing capability which is a benefit of all IDIS technology. “As well as ensuring the safety and satisfaction of guests, and providing a deterrent to would-be criminals, the IDIS solution opens new routes to harnessing AI-powered video analytics, for example with people counting, which can help to improve staff and resource allocation, as well as by taking a more proactive approach to security.” Customer spending patterns “The casino already has data collection systems, but heat maps can provide a unique extra layer of business intelligence –  for example, allowing directional footfall and dwell time metrics to be compared to customer spending patterns; and revealing the most-used areas where customers spend time even when they are not spending money.” He added that this additional level of insight would give managers the confidence to change the positioning of gaming tables and slot machines, improve the utilization of guest services staff, target promotions, and perfect the overall customer experience. Best surveillance capabilities Malik Oğuz, Surveillance Director, Merit International, welcomed the flexibility provided by the IDIS solution, and its potential for future enhancement with new AI capabilities. “As we continue to expand and build Merit International’s reputation for excellence, we are delighted with the value and performance of IDIS video solutions. IDIS gives us the best surveillance capabilities and the flexibility to adapt and take advantage of new AI video functions in the future as our security, safety, and business intelligence requirements evolve.”

A premier luxury resort with its location on an artificially created island that provides world-class luxurious accommodation, dining, and entertainment experiences. It is renowned for its lavish amenities and impeccable service, the resort is frequented by visitors from all over the world seeking an unforgettable experience of living in a beautiful setting. Overview The challenges the client faced were related to managing time and attendance across geographically dispersed locations within the resort. Moreover, a non-centralized attendance solution and less accurate palm geometry systems contributed to the failure of tracking employee attendance. Yet another challenge in this area was the seamless integration required with their current human resource management system and payroll applications, which would need a sophisticated solution to integrate with many database integrations. Challenges A complete end-to-end time-attendance management system was required for the following challenges: Multiple Brands Spread Across Locations: Geographically managing attendance across all locations of multiple brands demanded a system centralizing all the data and providing unified management. No Centralized Solution for Attendance: There was no centralized attendance system as multiple brands were being used for attendance; it was really tough to monitor and manage employee attendance with precision at first and acted upon quickly. Low Identification Speed Using Palm Vein Technology: The palm vein devices had a very slow speed of identification, which caused a traffic jam at different check-in points, sometimes even resulting in differences in the records of attendance. Database Integration with HRMS: Integrating the attendance data with the existing HRMS was complicated because the involved systems were different from suppliers and required multiple database integrations. Payroll Integration: Attendance had to be integrated with the payroll system to evaluate and dispense the salary correctly. Solution Following are some of the solutions that Matrix implemented to resolve client challenges: A robust, comprehensive face recognition time-attendance system ensured the following solutions were in place: Centralized Time Attendance Management: Matrix installed its on-premise solution, COSEC CENTRA, for managing attendance from various different locations on the site. At entry points, the organization installed the COSEC ARGO FACE devices and integrated them with the system to track attendance events in a unified manner and efficiently. Seamless Integration with Third-Party HRMS & Payroll: Matrix facilitated database-level integration so that the client could seamlessly connect to their prevalent HRMS and thus ensure that attendance data is correctly captured and integrated in payroll processing. Improved Speed in Identification through Face Recognition: The advanced face recognition system improved the speed and accuracy of attendance marking. High-speed face recognition in less than 0.5 seconds provided guaranteed reliable and accurate attendance records using COSEC ARGO FACE. Contactless Face Recognition with Bluetooth®: Matrix offered a contactless solution using face recognition and Bluetooth® Low Energy (BLE) through its COSEC ACS mobile app. It brings a better user experience in hygiene, safety, and speedy, efficient attendance marking. Results Matrix resolved the problem of the client with the delivery of a centralized, accurate, and seamless face recognition time attendance system. This was delivered to the client with results such as: Centralized Time Attendance Management: Improved management and control of attendance at locations. Seamless Integration with HRMS & Payroll: Increased efficiency and accuracy in the integration with HRMS and processing of payroll. Face Recognition for Faster Identification: Advanced face recognition system that gave dependable attendance records. Contactless Solution with Face & BLE: Heightened user experience with hygiene and safety, ensuring no-contact attendance tracking. Products Offered COSEC ARGO FACEM: Face-based Door Controller with MiFare Card Support COSEC CENTRA PLT1000: Platform License for 1000 Users COSEC CENTRA FR1000: Face Recognition License for 1000 Users This case study demonstrates how Matrix's face recognition time attendance system effectively addressed and resolved the client’s challenges, ensuring efficient and accurate management of employee attendance across multiple locations.

Hotel managers require security, flexibility, durability, and esthetics in an access management system that can cover guest rooms and shared spaces, on one hand, and private staff areas on the other. With multiple buildings, a private beach, and sports areas, the new TH Resorts Capo Rizzuto on Calabria’s Ionian coast receives high daily traffic from guests and staff, who must have access at different times according to their specific needs. On taking over the resort, TH management quickly identified the need for a new locking system that would allow each staff member to access different, specific areas of the facility. In specifying a new master key system, they had two more important criteria. Firstly, the solution should be mechanical rather than digital, to preserve existing hotel esthetics. Secondly, they required a hierarchical system, where different staff members could have levels of access authority based on their roles. A CYS10 system makes fine-grained customization possible Security of the comfy nickel-silver key is protected against unauthorised copying by two patents Working closely with the expert specification team at ASSA ABLOY Italia, managers at TH Capo Rizzuto chose a CYS10 master key locking system with Euro profile double cylinders for common area access points and staff-only zones. For guest room doors they selected CYS10 thumbturn cylinders, which lock securely for privacy and quickly unlock from the inside. The CYS10 platform consists of 6-pin sawn key cylinders; it is tested and certified according to EN 1303:2015 and SKG security standards. The security of the comfortable nickel-silver key is protected against unauthorized copying by two separate patents. Their robust design makes them ideally suited to challenging environments such as a busy hotel. Effective master key system design  With 63 available key profiles, CYS10 cylinders enable the creation of a complex master key setup with several levels and sub-levels – perfect for access customization. Effective master key system design reduces the number of keys they need to cut, track, or replace. It saves hotel managers time and money. “It is a truly flexible solution and allows us to limit the quantity of keys assigned as much as possible,” says Carmelo Sava, Head of Maintenance at TH Resorts. Effective master key system design reduces the number of keys they need to cut, track, or replace Five distinct master key systems – numbering more than 500 CYS10 cylinders in total – were implemented at TH Capo Rizzuto, one for each of the resort’s individual facilities. Each cylinder has its own paired key and, for each building, a master key opens all cylinders. The entire property is controlled by a single grand master key entrusted to management. Future-proof setup at Capo Rizzuto “The ASSA ABLOY master key system allows us to manage the access of all our staff without any security problems,” adds Carmelo Sava. To ensure future-proof setup at Capo Rizzuto, their key systems can adapt or expand at any time: The CYS10 device range includes single, double, thumbturn, screw-in and rim cylinders for interior and exterior doors, switch cylinders for control panels, plus cam locks for letterboxes or furniture. The CYS10 padlock secures gates, lockers, and more.

The wellness resort situated in the Pune district offers restorative treatments including revitalizing yoga therapies, naturopathy, and Ayurveda. Embracing a holistic approach, they seamlessly blend traditional methods such as acupressure, acupuncture, and physiotherapy with alternative therapies like bird watching, star gazing, and animal-assisted therapy. This unique fusion of rejuvenating treatments harnesses the power of nature to facilitate a radical transformation towards a beautiful life and optimal health. Challenges The resort encompasses various facilities like a hotel, administrative office, school, factory, and security office across a sprawling 68-acre site. Their existing consultant recommended PBX systems of the different brands along with digital handsets, that challenged the possibility of investment optimization. Also, they were hesitant to abandon their current fiber network.   To elaborate on their challenges:  Adoption of modern communication with existing Infrastructure: Their investment in existing infrastructure needed protection, and a provision had to be made to modernize the communication using existing infrastructure.  Managing different protocols: Interface with existing and different telecom networks requires managing different protocols, which can be cumbersome, time, and energy-consuming.  Requirement of modern phone features: They required advanced features like Abbreviated Dialing, Call Pick Up, and Internal Call Restriction, to become efficient in day-to-day operations.  Stipulated Time-frame: The inauguration date of the establishment was already made public and thus the task had to be completed within a stipulated time frame. Solution This included the Matrix range of IP-PBX, VoIP - FXO - FXS, and VoIP - PRI Gateways Matrix Comsec in partnership with SMB Automation analyzed the challenges of communications and crafted a solution that was the best fit. The solution offered was based on the prelude of utilizing existing infrastructure and amalgamation of Matrix Telecom Solutions within a stipulated time frame. This included the Matrix range of IP-PBX, VoIP - FXO - FXS, and VoIP - PRI Gateways that optimized the feasibility of communication and helped the firm become more efficient. The solution includes:  The IP-PBX included ETERNITY GENX12SAC. This enabled them up to 240 Analog users with 64 CO Ports. Additionally, third-party PMS Integration with ETERNITY GENX12SAC was made possible.  The VoIP - FXO - FXS Gateway included SETU VFX808, which enabled them a smooth transition to modern communication while maintaining existing infrastructure through features like 9 SIP accounts, peer-to-peer and proxy calling between distant locations, etc.  The VOIP-PRI gateways included SETU VTEP, which comes with features of 125 SIP Trunks and up to 60 simultaneous calls. A third-party PBX was integrated with the gateway.  The IP phones included SPARSH VP510E and SPARSH VP210. This came with features like an LCD Graphical display, Context-sensitive keys, Built-in 16 DSS Keys, Polyphonic ring tune, and much more. Results All the properties were brought to work on a single communication platform and proved to be beneficial The solution so implemented enabled them to reap the benefits of modern communication while also enabling them to make the best out of the existing infrastructure. Additionally, all the properties were brought to work on a single communication platform and proved to be beneficial in more than one way. The Hybrid IP-PBX enabled them to universal Network Connectivity through PSTN, GSM, and VoIP connectivity, LDAP Client Support to centralize and ease phonebook management, Logical Partitioning that prevents the conduct of any legal offenses related to Telecom regulations, and much more.  The VoIP - FXO - FXS Gateway enabled them, VoIP access to traditional PBX, Multi-site connectivity with centralized telecom management, Next-generation conveyance facilities like call detail records of up to 2000 calls, Secure communication bridging with VoIP security over SRTP/TLS encryption, etc. The VOIP-PRI gateway, SETU VTEP, provided much-needed Least-cost routing ensuring that the call is always placed on the most appropriate network resulting in the optimization of the feasibility of calls.  The IP desk phones helped provide advanced features like Call Pick up, Call Forward, Call Waiting, and Call Transfer along with an Intuitive interface, that enabled employees to become efficient while simultaneously, enhancing user experience.

Headlines of violence in our schools are a reminder of the need to keep educational institutions safe. In fact, if there is a positive aspect to the constant bombardment of headlines, it is that it keeps our attention perpetually focused on how to improve school security. But what is the role of physical security systems? As the new school year begins, we asked this week’s Expert Panel Roundtable: Are schools safer because of physical security systems? Why or why not? 

As physical security technologies become more complex, it is incumbent on the dealer/integrator to have the skills and expertise needed to ensure that a system operates smoothly. The value of integrators increasingly rests on the skill sets they bring to bear when installing a system. If the skills are missing, there is a problem. We asked this week’s Expert Panel Roundtable: What missing skills among security integrators can cause problems for customers? 

Driving the smart homes market is the convenience of simple technology solutions. Almost every home now has a “smart speaker” that makes it easier than ever for homeowners to interface and control their technology. But where does security fit into the new landscape of smart home systems? We asked this week’s Expert Panel Roundtable: What’s new in smart homes and residential security systems?