The Security Leadership Research Institute (SLRI) has released the results of its 2021 corporate security organizational structures, cost of services, and staffing benchmark. Highlights 41% of respondents operated at the Director level The average security budget reported was $13,254,850 On average, respondents reported one security employee for every 93 employees Security leaders have used the budget, title, and reporting data provided by this benchmark to avoid budget reductions and s...
International Security Expo is returning to Olympia London, in London, United Kingdom, in September 2021, with a range of pavilions and zones, each dedicated to a particular field of security, in order to help visitors navigate the show with ease. One of the zones, the Disaster & Resilience Zone, will combine the latest innovations in crisis management with a comprehensive education program. International Security Expo 2021 Attendees will be able to network face-to-face with the zone&rsqu...
Integrated security manufacturer TDSi announces its forthcoming appearance at The Security Event, the major UK commercial, enterprise, and domestic security event which takes place from 7th-9th September at the NEC Birmingham. As one of the first major UK security sector events since the pandemic, TDSi will be showcasing its latest products - including the newly enhanced TDSi GARDiS range of hardware and software systems. Benefits of GARDiS range Looking ahead to Th...
Aqua Security, the pure-play cloud-native security solutions company, has announced the availability of its new Aqua Platform, with a unified console to ease the journey from scanning and visibility to workload protection in cloud-native environments. Aqua Platform The new Aqua platform reduces administrative burden and allows security teams to start with scanning and cloud security posture management (CSPM) capabilities, then add in sandboxing capabilities and workload protection as needed. T...
APi Group Corporation (APi Group) is pleased to announce that it has entered into a definitive agreement to acquire the Chubb Fire & Security Business (Chubb) from Carrier Global Corporation for an enterprise value of US$ 3.1 billion, which is comprised of US$ 2.9 billion cash and approximately US$ 200 million of assumed liabilities and other adjustments. Chubb Fire & Security Headquartered in the United Kingdom, Chubb has approximately 13,000 employees globally and a sales and service...
Traka is attending The Security Event 2021, to showcase its latest intelligent solutions in key and equipment management, together with powerful integration capability to improve sector productivity, security and accountability. TrakaWEB software On stand 3a/H50, Traka will be presenting its latest generation TrakaWEB software, offering remote administration with the benefits of faulty item exchange, curfew, and fleet management, together with full audit control capability. It can be recorded...
Integrated security manufacturer, TDSi is proud to announce its forthcoming appearance at The Security Event 2021, the major UK commercial, enterprise, and domestic security event, which will take place from September 7 - 9, 2021, at the NEC Birmingham, in Birmingham, United Kingdom. As one of the first major UK security sector events since the pandemic, TDSi will be proudly showcasing its latest products, including the newly enhanced TDSi GARDiS range of hardware and software systems. TDSi GARDiS systems on display Looking ahead to The Security Event 2021, Zara Taylor, the Marketing Manager at TDSi commented, “With the disruptions of 2020, we are particularly excited to be appearing at this year’s event. The key theme on our stand for 2021 is the TDSi GARDiS range, and our expert team will be on hand to demonstrate the various components, integration possibilities, and to discuss the security and practical benefits they deliver.” TDSi will be at Stand: 3a/D40, at The Security Event 2021, which will feature several ‘pods’ showcasing the new GARDiS range, including the GARDiS Web Embedded Controller, GARDiS Software, and GARDiS Bluetooth Low Energy Reader. GARDiS Version 2.2 software TDSi recently unveiled the new Version 2.2 of its powerful GARDiS software TDSi recently unveiled the new Version 2.2 of its powerful GARDiS software, which added a Cause-and-Effect engine to the PRO version, while all versions have gained additional bespoke user records fields for greater detail and flexibility in applications. Additionally, GARDiS now has full integration with Thinking Software’s renowned RotaOne Time & Attendance platform, providing a complete overview of staff movements and the security of facilities – something which is particularly useful in a rapidly changing and evolving world. The Security Event 2021 Zara Taylor stated, “We are debuting a new stand at The Security Event this year which perfectly reflects the exciting new technology that TDSi will be showing. It has been a long time since we have been able to physically meet and interact with visitors at a large UK event, but the NEC is the perfect venue to do this.” She adds, “Geographically central for many parts of the UK (and beyond) in terms of travel, it presents a friendly and well-organized venue for visitors to make the most of what will be on show, with the peace of mind that all safety precautions will be taken to ensure any risks are kept to a minimum. The TDSi team and I are very much looking forward to welcoming you to Stand: 3a/D40 from 7th-9th September!”
CloudSense, the renowned provider of the world's most powerful Configure, Price, Quote, (CPQ) engine, has announced the appointment of Brian McCann as the new Chief Product Officer (CPO). Brian's addition to the team underlines the company's focus on product innovation across end-to-end revenue operations. AI, security and core network expert Brian McCann joins from Nokia Software, where he worked as the Chief Product Officer and Chief Technology Officer Brian McCann joins from Nokia Software, where he worked as the Chief Product Officer and Chief Technology Officer (CTO), responsible for a wide software product portfolio, including monetization, AI/analytics, operations, security and core network. Brian has shaped product strategy within market renowned technology companies, such as Oracle, Motorola and Portal Software, for more than 25 years, winning the recognition of industry analysts and commentators within the telecommunications industry. Innovator in product development “CloudSense has a tradition of leading the market in terms of product innovation and we are excited to be bringing Brian on board to extend our product vision further. His experience and leadership will play a critical role in driving business growth in our focus vertical markets and positioning us to enter new segments,” said CloudSense’s Chief Executive Officer (CEO), Jonathan English. Brian McCann, the Chief Product Officer at CloudSense, said “I am proud and excited to join the very talented CloudSense team. Digital Commerce, CPQ, and Order Management are critical, business-enabling capabilities that allow enterprises to drive successful digital transformation strategies and CloudSense has demonstrated that its platform delivers concrete value to customers in the telecommunications, media and utilities industries. Brian adds, “I am now looking forward to working closely with those customers to drive new innovations into the CloudSense portfolio that will give them the competitive edge they need.”
Secure Logiq is joining forces with 360 Vision Technology, AMG Systems, Cortech Developments, Harper Chalice and Suprema, to present a free webinar dedicated to Critical National Infrastructure (CNI) security technologies. CNI security technologies webinar The 1-hour session will take place on Wednesday 28th July at 10am BST (05.00 EDT, 09.00 UTC, 11.00 CEST, 13.00 GST 17.00 SGT) and has been created to offer practical support for those responsible for safety and/or security in the utilities, power, prisons and nuclear CNI sectors, including consultants and installers. The security of Critical National Infrastructure has never been more important or more under threat" “The security of Critical National Infrastructure has never been more important or more under threat,” said Secure Logiq’s Robin Hughes, adding “By partnering with these like-minded manufacturers who offer complementing solutions in the CNI space we will use this webinar to deliver a complete system overview. Our hope is to provide an informative and entertaining discussion around the subject with expert insights from across the solutions space.” Covering asset protection and risk management Named CNI Security Technologies - Optimising Risk Management and Asset Protection in the CNI sector, the webinar will cover how effective risk management and mitigation, asset protection, regulatory compliance and cost reduction can be achieved, via the use of innovative technologies. Thanks to the combined expertise of the manufacturers involved, a state-of-the-art, end-to-end solution, which is specifically designed for CNI security applications, will be presented to attendees. cyber secure optical, thermal, and radar camera systems Topics being covered will include cyber secure optical, thermal, and radar camera systems, effective and innovative perimeter detection (PIDS), secure network backbone design for large infrastructures, flexible biometric access control with multi-factor and differentiating authentication, and optimized server and storage solutions that can provide a modular and scalable core platform for unrivaled interoperability of third-party security systems, via a centralized single platform hub. “Our aim is for this webinar to be an educational experience for professionals in the CNI sector,” concludes Robin Hughes, adding “We want to create an open discussion around cutting edge technology for Critical National Infrastructure rather than just a dry presentation, and with the additional Q&A session, we want to make this as interactive as possible.”
Earning the international praise from high-level visitors and exhibitors alike, the first edition of the prestigious defense exhibition, DEFEA 2021 was completed in total success, presenting 315 renowned exhibiting defense industries from 22 countries and visited by 45 official national delegations, represented at political and military level, from 36 countries. From 13th to 15th of July, 2021, Metropolitan Expo, the largest and most advanced exhibition centre in Southeast Europe, hosted highly specialized visitors from 53 countries, representing the most important private and state-owned companies in the world, offering top-tier services and facilitations. DEFEA 2021 event DEFEA 2021 event was globally the first COVID-free defense exhibition that took place in total compliance with all safety measures and health protocols, creating efficiently through excellent organization and planning a safe environment for networking and cooperation. Inaugurating DEFEA 2021, the Greek Minister of National Defence, Mr. Nikolaos Panagiotopoulos underlined that the exhibition ‘is a platform for international contacts, industrial cooperation and exchange of information on modern technological developments’. Nikolaos Panagiotopoulos said, “There is no doubt that the exhibition will present the most advanced systems that global defense market can provide, proving once again that the evolution of defense systems is a 'driving force' for technology.” Latest technologies and defense systems exhibited The largest and most prominent defense industries around the world participated as exhibitors The largest and most prominent defense industries around the world participated as exhibitors, showcasing their latest technologies and the defense systems that will prevail in the future. Impressive national pavilions with state-of-the-art products and equipment, and private companies with the most advanced solutions in every category of the defense and security sector covered the halls of the exhibition center, offering to visitors and officials an integrated view of the capabilities of modern military technology. Political and military leaders in attendance The official delegations that visited DEFEA were comprised of political and military leaders of the highest level, invited by the Hellenic Ministry of National Defence. The countries that were represented through official presence were: Albania, Algeria, Armenia, Austria, Bahrain, Bosnia-Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, France, Georgia, Germany, Hungary, Indonesia, Jordan, Iraq, Israel, Italy, Netherlands, North Macedonia, Pakistan, Philippines, Portugal, Republic of Korea, Rwanda, Romania, Russia, Saudi Arabia, Slovakia, Slovenia, Spain, United Arab Emirates, United Kingdom and United States of America. Round-table discussion During the exhibition, leaders of the delegations had important meetings with the Greek hosting Minister of National Defence, Mr. Nikolaos Panagiotopoulos, and the Hellenic military leadership led by the Chief of the Hellenic National Defence General Staff, General Konstantinos Floros. A round-table discussion about the European Defense was carried out, in which the Ministers of Defense of Slovenia, Mr. Matej Tonin, of Portugal, Mr. Joao Gomes Cravinho, and of Cyprus, Mr. Charambos Petrides stated their views. The discussion was coordinated by the Executive Director of European Defence Agency (EDA), Mr. Jiri Sedivy, while the Commissioner of Internal Market, Mr. Thierry Breton greeted through video message. Event streamlined live The event was streamed live through the official channel of Hellenic Ministry of Defense and the social media The event was streamed live through the official channel of Hellenic Ministry of Defence and the social media, with the presence of the Greek Deputy Minister of National Defence, the Chief of the Hellenic National Defence General Staff and the Chiefs of the three branches of the Hellenic Armed Forces. The procurement program of the Hellenic Navy of 4 new frigates, as well as the parallel solution and the upgrade of in-service frigates was again at the center of general interest. New frigates purchased by Hellenic Navy Mr. Nikolaos Panagiotopoulos, referred to the program, stated “We are going to purchase four frigates that we believe it is necessary some of these ships to be built in Greek shipyards and we must work for that. Not only to have them built in our shipyards, but to have more defense industries that will take part in their construction.” Nikolaos adds, “One of the two shipyards, the ‘Hellenic Shipyards’ of Skaramagas, was acquired by a group of businessmen, led by a Greek shipowner. I think this will give a boost to the domestic shipbuilding industry, beyond the problems of the past.” Airport static display Regarding the development of Greek shipbuilding industry, the Greek Minister of Development and Investments spoke in a related conference in front of an international specialized audience. In parallel with the exhibition, an impressive static display was organized at the nearby international airport of Athens, in a specially designed area. The airport static display was comprised of multi-role aircrafts and helicopters, with highlights an AH-64 Apache attack helicopter, a S70 Aegean Hawk naval multi-mission helicopter, a tactical transport NH90 helicopter and an OH-58 Kiowa helicopter for armed reconnaissance. All participants expressed their satisfaction with every detail of the exhibition and they also emphasized on their return to the event in the two years’ time, when it will be held next. The next edition of DEFEA – Defence Exhibition Athens will take place on 9th-11th of May, 2023, at Metropolitan Expo, in Athens, Greece.
To meet rising consumer demands for parcel delivery, particularly for goods bought online, logistics companies need to manage their loading docks as effectively as possible. However, dock managers often lack the real-time information they need to make fast, accurate decisions. They may not be able to see, for example, which docks are available, which are in use, and which will soon be free. Without these vital insights, vehicles often wait unnecessarily, when they could be loading or unloading, causing delays and negatively impacting productivity, and the throughput of goods through the facility. As an additional challenge, managers are often unable to see which truck parking areas are available. This means drivers often simply park where they can, blocking important areas of the site, or slowing down other vehicles trying to reach their allocated docks. Dock management with intelligent video Hikvision has built Smart Dock Management features into its logistics solution portfolio To address the challenges of ineffective and manual dock management, Hikvision has built Smart Dock Management features into its logistics solution portfolio. Using an intelligent dock camera at every loading and unloading bay, the solution provides real-time information that enables dock managers to make accurate, timely decisions across many more docks than would otherwise be possible. The Smart Dock Management feature incorporates several key capabilities that help to automate and optimize dock management operations. Key capabilities of the solution include: Dock occupation detection The Hikvision cameras can detect, in real-time, if trucks are loading or unloading at docks, or whether they are unoccupied. The solution also recognizes the truck’s number plates to identify the vehicle that is occupying the dock. This information is relayed to an interactive map, giving managers instant visibility of the load and unload operations and docks that are available, 24 hours a day. Based on these real-time insights, drivers can be dispatched to available docks quickly and efficiently via a mobile app. Parking optimization Information from dock cameras and other site cameras also provides a real-time view of available parking spaces across the site. This allows managers to dispatch trucks to available parking spaces where they can wait without blocking key corridors and routes on the site. Monitoring for truck loading and unloading Using cameras positioned inside and outside loading bays, the Hikvision solution creates a record for later reference. This is essential for determining responsibility and liability in the event of goods going missing, or if an accident occurs such as fragile goods falling from a truck or pallet. Security checks To maximize security, information for barcode scanners is cross-referenced with video records. This enhances goods tracking and provides an audit trail to ensure goods never ‘leak’ from the supply chain. Automation of inbound and outbound processes The Hikvision solution eliminates the need to calculate transport costs for parcels manually based on their weight and size. Instead, it uses product information from barcode scanners to automate the process, reducing operating costs and maximizing throughput. Efficient dock management with a digital dashboard interface The solution provides a digital dashboard that displays all docks, showing if they are available or occupied. The dashboard also displays historical performance data, allowing staff to optimize operational efficiency, optimize scheduling and staffing decisions, and speed up the time between vehicles arriving and leaving. Together, these benefits serve to improve the overall operating efficiency of the logistics park. Using an intelligent dock camera at every loading and unloading bay, the solution provides real-time information that enables dock managers to make accurate, timely decisions across many more docks than would otherwise be possible. Key benefits of Smart Dock Management With Hikvision’s Smart Dock solution, logistics operations can improve their throughput and performance, while also providing far better experiences for dock managers and truck drivers. Top benefits include: Increased operational performance and efficiency With features that help managers dispatch drivers to available docks more quickly, Hikvision Smart Dock helps to maximize dock utilization. This allows logistics operations to increase their overall throughput, and to drive revenues as a result. In addition to this benefit, throughput is increased with features that automate a range of key processes, including goods tracking, security checks, sizing, and weighing. This all helps to improve operating efficiency, delivering significant cost savings for logistics operators. End-to-end goods monitoring and security By monitoring and recording the entire goods loading and unloading process, the Hikvision solution creates an audit trail for every product passing through the site. This helps to improve the security of goods and to prevent loss of inventory, while also helping to determine responsibility where goods are lost or damaged. Information from barcode scanners can be cross-referenced with video footage to track goods and to detect and view incidents quickly and easily. Excellent experiences for dock managers and drivers Using the Hikvision solution, dock managers can handle their workloads much more easily and make the best decisions across a large number of vehicles and allocated docks. Additionally, drivers get clear instructions on where to park and where to wait and are able to load or unload much more quickly than would otherwise be possible. This gives them a far better experience and allows them to meet their demanding schedules.
The largest defense industries in the world were represented at a very high level at the DEFEA 2021 security event. Presidents, Vice Presidents, Chief Executive Officers (CEOs) and General Directors of companies, such as Dassault Aviation, MBDA, Damen, Lockheed Martin, Airbus, Naval Group, ARQUUS, Ceska Zbrojovka, Thales, ThyssenKrupp Marine Systems, Nexter, IAI, IWI, ELBIT, Boeing and BAE were present at the exhibition and made flattering comments about the organizing of DEFEA, and the contacts that they have made in Athens, Greece.
James Twigg is the Managing Director of Total Integrated Solutions (TIS), an independent life safety, security and communication systems integrator, specializing in design & consultancy, technology and regulatory compliance. Total Integrated Solutions work primarily with retirement villages, helping to ensure the safety of residents in numerous retirement villages across the country. In this opinion piece, James shares how smart technology is helping security teams and care staff alike in ensuring the safety and security of their spaces, amid the COVID-19 pandemic and beyond. Impact of smart technology Smart technology is having an impact on pretty much every aspect of our lives Smart technology is having an impact on pretty much every aspect of our lives. From how we travel, to how we work, to how we run our homes. It’s not unusual to have Alexa waking us up and ordering our groceries or Nest to be regulating the temperature and energy in our homes. And while there’s a popular misconception that people in their later years are allergic to technology, retirement villages and care homes are experiencing significant innovation too. And the result is not only improved quality of life for residents, but also improved safety and security systems for management teams. Switching to converged IP systems I’ve been working in the life safety and security industry for over fifteen years. When I first joined TIS, much of the sector was still very analog, in terms of the technology being installed and maintained. Slowly but surely, we’ve been consulting and advising customers on how to design, install and maintain converged IP systems that all talk to each other and work in tandem. I'm excited to say retirement villages are some of the top spaces leading the way, in terms of technological advancement. Improving the quality of life for residents A move into a retirement village can be daunting and one of the key concerns that we hear about is the loss of independence. No one wants to feel like they are being monitored or to have someone constantly hovering over them. One of the ways we’ve used smart technology to maintain residents' independence is through devices, such as health monitors and motion sensors. For example, instead of having a member of staff check-in on residents every morning, to ensure they are well, sensors and analytics can automatically detect changes in routine and alert staff to possible problems. Similarly, wearable tech, such as smart watches give residents a chance to let staff know they are okay, without having to tell them face-to-face. As our retirement village customers have told us, a simple ‘I’m okay’ command can be the difference between someone feeling independent versus someone feeling monitored. Simplifying and improving security systems Smart technology gives care staff and security oversight of the needs of residents For the teams responsible for the safety of the people, places and spaces within retirement villages, smart technology is helping to improve and simplify their jobs. Smart technology gives care staff and security oversight of the needs of residents, and ensures rapid response if notified by an emergency alert, ensuring they know the exact location of the resident in need. And without the need to go and physically check-in on every resident, staff and management can ensure staff time is being used effectively. Resources can be distributed where they are needed to ensure the safety and wellbeing of those residents who need extra consideration. 24/7 surveillance When planning the safety and security for retirement villages, and other residential spaces, it’s no use having traditional systems that only work effectively for 12 hours a day or need to update during the evening. Surveillance needs to be 24/7 and smart technology allows that without the physical intrusion into people’s spaces and daily lives. Smart technology ensures that systems speak to each other and are easily and effectively managed on one integrated system. This includes video surveillance, which has also become much more effective as a result of advanced video analytics, which automatically warn staff of suspicious behavior. Securing spaces amid COVID-19 This year has, of course, brought new challenges for safety. COVID-19 hit the retirement and residential care sectors hard, first with the initial wave of infections in mid-2020 and then, with the subsequent loneliness caused by the necessary separation of families. As essential workers, we worked closely with our customers to make sure they had everything they needed As essential workers, we worked closely with our customers to make sure they had everything they needed during this time, equipping residents with tablet devices to ensure they could stay connected with their families and friends. It allowed residents to keep in touch without risking transferring the virus. Thermal cameras and mask detection And now that we’re emerging out of COVID-19 restrictions and most residents can see their families again, we’re installing systems like thermal cameras and mask detection, so as to ensure that security will be alerted to anyone in the space experiencing a high temperature or not wearing proper PPE. Such steps give staff and families alike, the peace-of-mind that operational teams will be alerted at the earliest possible moment, should a COVID-19 risk appear. Thinking ahead to the next fifteen years, I’m excited at the prospect of further technological advancements in this space. Because at the end of the day, it’s not about how complex your security system is or how you compete in the industry. It’s about helping teams to protect the people, spaces and places that matter. I see smart technology playing a huge role in that for years to come.
As the COVID-19 pandemic wanes and sporting venues open-up to full capacity, a new disturbing trend has hit the headlines - poor fan behavior. Five NBA teams have issued indefinite bans on fans, who crossed the line of unacceptable behavior, during the NBA playoffs. Major League Baseball stadiums have a recurring problem with divisive political banners being strewn over walls, as part of an organized campaign, requiring fan ejections. There was a brawl between Clippers and Suns fans after Game 1 of their playoff series. And, the U.S. vs. Mexico Nations League soccer game over the Fourth of July weekend had to be halted, due to fans throwing objects at players and screaming offensive chants. Cracking down on poor fan behavior Security directors are consistently reporting a disturbing uptick in poor fan attitude and behavior With players across all major sports leagues commanding more power than ever before, they are demanding that sports venues crack down on poor fan behavior, particularly when they are the targets of that behavior. Whether it’s an extension of the social-media divisiveness that’s gripped society, or people unleashing pent up negative energy, following 15 months of social isolation, during the COVID-19 global pandemic, security directors are consistently reporting a disturbing uptick in poor fan attitude and behavior. They’re also reporting a chronic security guard shortage, like many businesses that rely on relatively low-cost labor, finding candidates to fill open positions has been incredibly difficult. Low police morale To add the third component to this perfect storm, many police departments are struggling with morale issues and officers are less likely to put themselves into positions, where they could wind up in a viral video. According to the Police Executive Research Forum, police officer retirements in the U.S. were up 45% in the April 2020 - April 2021 period, when compared to the previous year. Resignations were up 18%. In this environment, officers may be less likely to undertake fan intervention unless it’s absolutely necessary. This can seem like the worst of times for venue security directors, as they need more staff to handle increasingly unruly patrons, but that staff simply isn’t available. And, because the security guard staffing industry is a commoditized business, companies compete almost solely on price, which requires that they keep salaries as low as possible, which perpetuates the lack of interest in people participating in the profession. Digital Transformation There is only one way out of this conundrum and that is to make security personnel more efficient and effective. Other industries have solved similar staffing and cost challenges through digital transformation. For example, only a small percentage of the total population of restaurants in the U.S. used to offer home delivery, due to cost and staffing challenges of hiring dedicated delivery personnel. Advent of digital efficiency tools But with the advent of digital efficiency tools, now virtually all restaurants can offer delivery But with the advent of digital efficiency tools, such as UberEATS and DoorDash, now virtually all restaurants can offer delivery. Likewise, field-service personnel are digitally connected, so when new jobs arise, they can be notified and routed to the location. Compare this to the old paper-based days, when they wouldn’t know about any new jobs until they picked up their work schedule at the office, the next day and you can see how digital transformation makes each worker significantly more efficient. Security guards and manned guarding The security guard business has never undergone this kind of digital transformation. The state-of-the-art ‘technology’ has never changed - human eyes and ears. Yes, there are video cameras all over stadiums and other venues, but behind the scenes is a guard staring at a bunch of monitors, hoping to identify incidents that need attention. Meanwhile, there are other guards stationed around the stadium, spending most of their time watching people who are doing nothing wrong. Think about all the wasted time involved with these activities – not to mention the relentless boredom and ‘alert fatigue’ from false-positive incident reporting and you understand the fundamental inefficiencies of this labor-based approach to security. Now think about a world where there’s ubiquitous video surveillance and guards are automatically and pre-emptively notified and briefed, when situations arise. The fundamental nature of the security guards profession changes. Instead of being low paid ‘watchers’, they instead become digitally-empowered preventers. AI-based screening and monitoring technology This world is happening today, through Artificial Intelligence-based screening and monitoring technology. AI-powered weapons-detection gateways inform guards, when a patron entering the venue is carrying a gun, knife or other forbidden item. Instead of patting down every patron with metal in their pockets, which has been the standard practise since walk-through metal detectors were mandated by sports leagues following 9/11, guards can now target only those who are carrying these specific items. Video surveillance and AI-based analytics integration Combining surveillance video with AI-based advanced analytics can automatically identify fan disturbances Combining surveillance video with AI-based advanced analytics can automatically identify fan disturbances or other operational issues, and notify guards in real time, eliminating the need to have large numbers of guards monitoring video feeds and patrons. The business benefits of digitally transformed guards are compelling. A National Hockey League security director says he used to have 300 guards manning 100 walk-through metal detectors. By moving to AI solutions, he can significantly reduce the number of scanning portals and guards, and most importantly redeploy and gain further operational efficiencies with his overall operational strategy. Changing staffing strategy This changes the staffing strategy significantly and elevates the roles of guards. Suddenly, a US$ 20-per-hour ‘job’ becomes a US$ 40-per-hour profession, with guards transformed into digital knowledge workers delivering better outcomes with digitally enabled staffs. Beyond that, these digitally transformed guards can spend a much higher percentage of their time focused on tasks that impact the fan experience – whether it’s keeping weapons out of the building, pro-actively dealing with unruly fans before a broader disruption occurs, or managing business operations that positively impact fan patron experience. Digitally transforming security guards Perhaps most important, digitally transforming security guards elevates the profession to a more strategic level, which means better pay for the guards, better service for clients of guard services, and an overall better experience for fans. That’s a perfect storm of goodness for everyone.
Perimeter security is by no means a new concept. A phrase used to describe solutions with the primary purpose of limiting access to any area that is prohibited to the public at large, perimeter security has been prevalent for millennia. From Hadrian’s Wall that was built by the Roman Empire in Britain back in AD 122 to the Great Wall of China that winds almost 22,000 kilometers through the Asian country’s eastern regions, it is a concept that remains a fundamental part of global societies today. Fast forward to today and no longer are we reliant on 50-foot-high, 20-foot-thick stone blockades to protect our safety. Perimeter security has evolved over the centuries moving from empires and structures to products and cutting-edge technology and continues to grow today. In fact, in 2020 Perimeter Security was a $61.3 billion industry as more businesses and industries have the need to protect against modern-day threats. This colossal and growing market is powered by industry innovators that are providing advanced solutions that are reliable, integrated, and cost-effective. Layered Perimeter Security Defense The number of perimeter intrusions is a large reason behind the continued surge in security investment, propelled by increasing urbanization, a growing terror threat, and a plethora of other concerning factors. Most organizations are better equipped to protect people and assets today, yet there is still a need for solutions that can grow with our future needs and the unforeseen challenges ahead. For many, this means moving beyond siloed solutions into a multi-layered, integrated physical security strategy – one that provides the best security posture possible. There are a variety of innovative technologies that can create a holistic perimeter security solution that will transform the defences of any organization. The question is, what are the technologies and trends shaping perimeter security in 2021 and beyond? Next-Generation Video Surveillance By combining two powerful visualization technologies in a single form factor, rich data can be captured and deliver more accurate awareness and better application of deterrence measures in real-time, versus the evidentiary use of cameras today. In today’s surveillance market, cameras and video management systems are nothing like those that were available a mere half-decade ago. Cameras now readily feature ultra-HD and 4K resolution that provide an extremely high level of detail, enhancing security teams’ ability to capture evidence and identify perpetrators. This enhanced detail bolsters not only investigation sequences but equally transforms video analytics capabilities, like facial recognition that unlock additional business benefits. Where are cameras heading in the future? Let’s look at Oyla’s cameras as an example. These cameras fuse together artificial intelligence (AI), video, and 3D data, offering a depth camera that can be used to define very accurate intrusion detection perimeters. Its advanced motion detection activates an alert when a user-defined perimeter has been crossed, or if there is a presence in a user-defined area or volume space. By combining two powerful visualization technologies in a single form factor, rich data can be captured and deliver more accurate awareness and better application of deterrence measures in real-time, versus the evidentiary use of cameras today. Thermal Cameras Thermal cameras are a relatively novel yet growing security phenomenon, having come to the forefront during the pandemic. Where such technology was once a novelty, their widespread application in detecting raised temperatures which might indicate a COVID-19-related fever has seen them become increasingly applied to a broader market in the past 18 months. Not only are these cameras now more accessible, but they have also advanced from a technical perspective. Modern thermal cameras now offer a more accurate thermal resolution, longer detection ranges, ONVIF compliance and edge-based analytics for the benefit of VMS solutions. They are also a useful technology for solving visibility challenges in complete darkness. Radar Radar is a technology that’s increasingly being used in physical perimeter security applications. Capable of conducting 360-degree scans of a property on a continual basis every couple of seconds, it is an extremely powerful intrusion detection technology. Radars stand up better than other technologies in difficult conditions such as smoke and fog. When paired with other sensors, false alarms can also be reduced in these conditions – something that is a major challenge more broadly. While law enforcement responds to millions of security alarms every year, a study from the United States Department of Justice's Office of Community Oriented Policing Services previously showed that between 94 and 98 percent of these turn out to be false, costing as much as $1.8 billion a year in wasted police time and resources. LiDAR What is LiDAR? LiDAR has been around since the 1960s, with one of LiDAR’s first use cases was being attached to aircraft to emit laser light towards the surface of the earth to provide distance readings. Spurred by its necessity for the coming autonomous driving revolution, today, the application of LiDAR technology has become more widespread. According to research by Fortune Business Insights, the size of the global LiDAR market is set to surpass $6.7 billion by 2026, a monumental increase on the $1.32 billion spent on LiDAR in 2018. In the security space, LiDAR technology is already proving it carries a string of benefits and upgrades on what is currently available on the video surveillance market. The major upside of LiDAR is that like video, it brings a high level of detail to a physical environment that other sensors simply cannot provide. Pairing Lidar with video, machine learning, AI, and other advanced sensor technologies can help validate alarm accuracy. Indeed, it is technologies such as these, designed to reduce the burden of security personnel by conducting the heavy lifting in alarm validation, that we can expect to become increasingly prevalent soon. Drones It is technologies such as these, designed to reduce the burden of security personnel by conducting the heavy lifting in alarm validation Often referred to as unmanned aerial vehicles (UAVs), drones are another technology that is becoming both more accessible and more capable from a security perspective. In sizable areas of land or hard-to-reach critical infrastructure sites, drones can be dispatched instead of security personnel as a means of first response to an intrusion alert. They can also work in tandem with thermal imaging, radar, lidar, and next-generation video surveillance technologies, either incorporating them onboard directly or supporting them in wider, integrated security infrastructures. Developing the Right Multi-Layered Perimeter Security Strategy These are just a handful of some of the more progressive perimeter security-centric technologies on the market today. The challenge for many organizations is knowing which solutions will suit their needs and address the challenges of tomorrow. Take the time to understand what you need to protect. Is it people, data, or assets? Where do you feel your potential vulnerabilities may lie? By assessing your risks, you will better understand potential target areas and address them accordingly. For perimeter security, a multi-layered solution will likely be the most secure approach. From basic needs to the more advanced, there are a broad variety of possible solutions available. Yet taking the time to understand which solutions are the most successful, cost-effective, and relevant to your business will yield the best results.
Imagine a world where video cameras are not just watching and reporting for security, but have an even wider positive impact on our lives. Imagine that cameras control street and building lights, as people come and go, that traffic jams are predicted and vehicles are automatically rerouted, and more tills are opened, just before a queue starts to form. Cameras with AI capabilities Cameras in stores can show us how we might look in the latest outfit as we browse. That’s the vision from Panasonic about current and future uses for their cameras that provide artificial intelligence (AI) capabilities at the edge. Panasonic feels that these types of intelligent camera applications are also the basis for automation and introduction of Industry 4.0, in which processes are automated, monitored and controlled by AI-driven systems. 4K network security cameras The company’s i-PRO AI-capable camera line can install and run up to three AI-driven video analytic applications Panasonic’s 4K network security cameras have built-in AI capabilities suitable for this next generation of intelligent applications in business and society. The company’s i-PRO AI-capable camera line can install and run up to three AI-driven video analytic applications. The AI engine is directly embedded into the camera, thus reducing costs and Panasonic’s image quality ensures the accuracy of the analytics outcome. FacePRO facial recognition technology Panasonic began advancing AI technology on the server side with FacePRO, the in-house facial recognition application, which uses AI deep learning capabilities. Moving ahead, they transitioned their knowledge of AI from the server side to the edge, introducing i-PRO security cameras with built-in AI capabilities last summer, alongside their own in-house analytics. Moreover, in line with the Panasonic approach to focus more on collaboration with specialist AI software developers, a partnership with Italian software company, A.I. Tech followed in September, with a range of intelligent applications, partially based on deep learning. Additional collaborations are already in place with more than 10 other developers, across the European Union, working on more future applications. i-PRO AI-capable security cameras Open systems are an important part of Panasonic’s current approach. The company’s i-PRO AI-capable cameras are an open platform and designed for third-party application development, therefore, applications can be built or tailored to the needs of an individual customer. Panasonic use to be a company that developed everything in-house, including all the analytics and applications. “However, now we have turned around our strategy by making our i-PRO security cameras open to integrate applications and analytics from third-party companies,” says Gerard Figols, Head of Security Solutions at Panasonic Business Europe. Flexible and adapting to specific customer needs This new approach allows the company to be more flexible and adaptable to customers’ needs. “At the same time, we can be quicker and much more tailored to the market trend,” said Gerard Figols. He adds, “For example, in the retail space, enabling retailers to enhance the customer experience, in smart cities for traffic monitoring and smart parking, and by event organizers and transport hubs to monitor and ensure safety.” Edge-based analytics offer multiple benefits over server-based systems Edge-based analytics Edge-based analytics offer multiple benefits over server-based systems. On one hand, there are monetary benefits - a cost reduction results from the decreased amount of more powerful hardware required on the server side to process the data, on top of reduction in the infrastructure costs, as not all the full video stream needs to be sent for analysis, we can work solely with the metadata. On the other hand, there are also advantages of flexibility, as well as reliability. Each camera can have its own individual analytic setup and in case of any issue on the communication or server side, the camera can keep running the analysis at the edge, thereby making sure the CCTV system is still fully operational. Most importantly, systems can keep the same high level of accuracy. Explosion of AI camera applications We can compare the explosion of AI camera applications to the way we experienced it for smartphone applications" “We can compare the explosion of AI camera applications to the way we experienced it for smartphone applications,” said Gerard Figols, adding “However, it doesn’t mean the hardware is not important anymore, as I believe it’s more important than ever. Working with poor picture quality or if the hardware is not reliable, and works 24/7, software cannot run or deliver the outcome it has been designed for.” As hardware specialists, Figols believes that Panasonic seeks to focus on what they do best - Building long-lasting, open network cameras, which are capable of capturing the highest quality images that are required for the latest AI applications, while software developers can concentrate on bringing specialist applications to the market. Same as for smartphones, AI applications will proliferate based on market demand and succeed or fail, based on the value that they deliver. Facial recognition, privacy protection and cross line technologies Panasonic has been in the forefront in developing essential AI applications for CCTV, such as facial recognition, privacy protection and cross line. However, with the market developing so rapidly and the potential applications of AI-driven camera systems being so varied and widespread, Panasonic quickly realized that the future of their network cameras was going to be in open systems, which allow specialist developers and their customers to use their sector expertise to develop their own applications for specific vertical market applications, while using i-PRO hardware. Metadata for detection and recognition Regarding privacy, consider that the use of AI in cameras is about generating metadata for the detection and recognition of patterns, rather than identifying individual identities. “However, there are legitimate privacy concerns, but I firmly believe that attitudes will change quickly when people see the incredible benefits that this technology can deliver,” said Gerard Figols, adding “I hope that we will be able to redefine our view of cameras and AI, not just as insurance, but as life advancing and enhancing.” i-PRO AI Privacy Guard One of the AI applications that Panasonic developed was i-PRO AI Privacy Guard Seeking to understand and appreciate privacy concerns, one of the AI applications that Panasonic developed was i-PRO AI Privacy Guard that generates data without capturing individual identities, following European privacy regulations that are among the strictest in the world. Gerard Fogils said, “The combination of artificial intelligence and the latest generation open camera technology will change the world’s perceptions from Big Brother to Big Benefits. New applications will emerge as the existing generation of cameras is updated to the new open and intelligent next generation devices, and the existing role of the security camera will also continue.” Future scope of AI and cameras He adds, “Not just relying on the security cameras for evidence when things have gone wrong, end users will increasingly be able to use AI and the cameras with much higher accuracy to prevent false alarms and in a proactive way to prevent incidents." Gerard Figols concludes, “That could be monitoring and alerting when health and safety guidelines are being breached or spotting and flagging patterns of suspicious behavior before incidents occur.”
The coronavirus pandemic had a monumental impact on all aspects of the business world, including the security industry. However, amid the gloom and doom, many security professionals also saw opportunity: New ways the industry’s products could be applied to address the challenges of coping with the virus. This article will review some of those opportunities, based on our reporting throughout the year and including links back to the original articles. During and after the pandemic, security systems are an important asset when it comes to helping to keep occupants and buildings safe as employees return to work. For example, video analytics can provide insight into how spaces have previously been used and can help to predict where and when occupants encounter each other or congregate. Role of thermal cameras These foot-traffic patterns can inform settings for a variety of devices - like ventilation and temperature controls - and even help owners create social distancing plans and monitor personal protective equipment (PPE) compliance. Thermal surveillance, a mainstay of traditional physical security and outdoor perimeter detection, began being deployed early in the pandemic to quickly scan employees, contractors and visitors as part of a first line of defense to detect COVID-19 symptoms. These systems provide flexibility and can offer integrations with multiple VMS platforms and access control devices These systems provide flexibility and can offer integrations with multiple VMS platforms and access control devices. Thermal cameras can be a tool for detecting fever, but any use of the technology for this purpose is full of qualifications and caveats. Importantly, how the camera system is configured makes all the difference in whether temperature readings are accurate, and the downside of inaccurate readings is obvious - and potentially deadly. Temperature detection systems FDA guidelines limit how the cameras are used, not to mention guidance from other regulatory/government bodies such as the CDC. One of our Expert Roundtable panelists compares the market to a “wild west scenario,” and almost all the panelists are clear about how customers should approach the market: Buyer beware. There are many companies jumping into selling temperature detection systems to the state, local governments, hospitals, airports and local businesses, but do they know how to drive one? Anyone can get behind a car and drive it into a wall by accident. The same can happen with a temperature detection system. Customers need to know what questions to ask to ensure they maximize the accuracy of body temperature detection systems. Rise of contactless Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads. No longer in favor are contact-based modalities including use of personal identification numbers (PINs) and keypads, and the shift has been sudden and long-term. Both customers and manufacturers were taken by surprise by this aspect of the virus’s impact and are therefore scrambling for solutions. Immediate impact of the change includes suspension of time and attendance systems that are touch-based Immediate impact of the change includes suspension of time and attendance systems that are touch-based. Some two-factor authentication systems are being downgraded to RFID-only, abandoning the keypad and/or biometric components that contributed to higher security, but are now unacceptable because they involve touching. "Users do not want to touch anything anymore,” says Alex Zarrabi, President of Touchless Biometrics Systems (TBS). Facial recognition system Another contactless system that benefits from concerns about spread of COVID-19 is facial recognition. New advancement in software, specifically in the areas of algorithms, neural networks and deep learning and/or artificial intelligence (AI), have all dramatically improved both the performance and accuracy of facial recognition systems, further expanding its use for an increasing number of applications. A low-tech solution - the face mask - became a leading preventative measure during the pandemic. But, a high-tech solution is necessary to ensure that everyone is wearing them. Cameras powered by artificial intelligence can now identify whether or not people entering a facility are wearing facemasks and help enforce adherence to mask mandates. This technology is proving to be a cost-effective solution that reduces risks of confrontations over masks policies and gives managers the data they need to document regulatory compliance and reduce liability. Smart video analytics Other technology approaches, including artificial intelligence (AI), were also brought to bear during the pandemic. The German data analytics powerhouse G2K, for example, has developed a Corona Detection and Containment System (CDCS) that is ready for immediate use in record time. Detection takes place in combination with AI-supported data analysis to specifically identify virus hotspots and distribution routes, as well as to identify other potentially infected persons. One specific AI application fuels the reopening of the world and successfully keeps the spread of the virus abated One specific AI application fuels the reopening of the world and successfully keeps the spread of the virus abated. A “collaborative security” application includes a synthesis of smart video analytics, facial recognition, object identification/detection, and thermal cameras that can support the reopening of businesses globally when installed within those facilities frequented by customers. Enforcing social distancing Several applications have been successful to date and will increase in usability in the foreseeable future, creating “smart cities” working together towards a safer, more secure world. The site of one pilot program is the 250,000-square-foot HID Global facility in Austin. For the pilot program, 80 HID Location Services readers were installed in a wide area in the facility, including a variety of environments. Initially 30 badges and 30 fobs, all BLE-enabled, were issued to employees. If a badge identifies another nearby beacon (suggesting a social distancing failure), it emits a blinking LED light, which can be seen by the offending co-worker. To ensure social distancing, a Bluetooth Low Energy (BLE) beacon is emitted from an employee’s fob (or from a badge that has the same functionality). The beacon communicates peer-to-peer with a beacon emitted by another employee’s fob or badge to alert if the location of the two employees is less than six feet apart. For contact tracing, the beacons communicate via a nearby “reader” (a BluFi BLE-to-Wi-Fi gateway) to the Bluzone cloud-based software-as-a-service. COVID-19 White Papers In addition, we published several White Papers in 2020 that addressed various aspects of the coronavirus pandemic. They included: The top five security lessons learned that apply across all industries navigating COVID-19. Using video analytics to keep staff, visitors and customers safe by enforcing social distancing. How antimicrobial treatment on door handles and levers can reduce disease spread. How companies can put in extra precautions that will continue to grow and adapt with their environment over the long-term. Determining the practicalities and capabilities of today's thermal cameras to accurately detect body temperature.
Close collaboration with customers has been a hallmark of the physical security industry for decades. And yet, less ability to collaborate face-to-face to discuss customer needs has been a consequence of the COVID-19 pandemic. “True innovation, which comes from close collaboration with customers, is more difficult to achieve remotely,” said Howard Johnson, President and COO, AMAG Technology, adding “Not being able to visit in person has not been helpful. Kurt John, Chief Cyber Security Officer at Siemens USA, adds “We need to plan intentionally with a strategic approach for collaboration and innovation.” Securing New Ground virtual conference Security experts from three manufacturers reflected on the impact of COVID-19 on the physical security industry Security experts from three manufacturers reflected on the impact of COVID-19 on the physical security industry at a ‘View from the Top’ session, during the Securing New Ground virtual conference, sponsored by the Security Industry Association. Their comments covered business practices during the pandemic and the outlook for technology innovation in response. “We had to pivot quickly on business models and create a cross-portfolio team task force to discuss how we can leverage technologies to help customers [during the pandemic],” said John, adding “We are having outcome-based conversations with customers about their businesses and operations, and how we can combine short-term benefits with long-term growth and flexibility.” But some of those conversations are happening from a distance. Results-oriented approach in remote work environment After the pandemic took hold, Siemens shifted rapidly to remote work and embraced other infrastructure changes. “We had to refocus and lead with empathy, flexibility and trust,” said John, adding “We gave our staff flexibility to set their hours and used a results-oriented approach.” There is also a social element missing in the work-from-home model. “Virtual coffee machines do not replace being there in person,” said Pierre Racz, President and CEO, Genetec, adding “Small talk about the weather is important psychological elements.” Positives in using multi-factor identity management He predicts that, in the future, office hours may be reduced, but not floor space, with space needed for in-person collaboration and long-term social distancing. Employees will come to the office to do collaborative work, but can work from home to accomplish individual tasks that may be ‘deferred’ to after-hours, when the kids have been fed. When the pandemic hit, Genetec had resumed 95% of their operations within 36 hours, thanks to their use of multi-factor identity management. They did not suffer from malware and phishing issues. “Multi-factor is really important so that well-engineered phishing campaigns are not successful,” said Pierre Racz. Shift to ‘Zero Trust’ model All three panelists noted a coming skills gap relating both cyber security and systems integration Remote working technologies are shifting to a ‘zero trust’ model, in which access to systems is granted adaptively based on contextual awareness of authorized user patterns based on identity, time, and device posture. For example, an office computer might have more leeway than a home computer and a computer at Starbucks would be even less trusted. The approach increases logical access security while providing users their choice of devices and apps. Skills gap in cyber security and systems integration A growing skills gap has continued throughout the pandemic. “Where we have vacancies, we have struggled to find candidates,” said Howard Johnson. All three panelists noted a coming skills gap relating both cyber security and systems integration. New technologies will clearly require new skills that may currently be rare in the workforce. Cyber security will become even more important with growth in new technologies such as AI, machine learning, 5G and edge computing. A workforce development plan is needed to address the technologies and to enable companies to pivot to new business needs, said John. Adoption of temperature sensing solutions From a technology viewpoint, Johnson has seen attention shift to the reception area and portal, away from touch technologies and embracing temperature sensing as a new element. There have also been new requests for video and audio at the portal point, to create methods of access and egress that do not require security personnel to be present. “Some customers are early adopters, and others are waiting for the market to mature before investing,” Howard Johnson said. “Security companies have been faced with the need to respond rapidly to their customers’ needs during the pandemic, but without seeming like ‘ambulance chasers’,” said Pierre Racz. In the case of Genetec, the company offered new system capabilities, such as a 'contamination report', to existing customers for free. Move to a hybrid and flexible work environment In the new normal, the pendulum will swing back to the middle with more flexibility and a hybrid approach" An immediate impact of the pandemic has been a reduction in required office space, as more employees have worked from home, raising questions about future demand for office space. “The pendulum tends to swing to the extremes,” said Kurt John, adding “In the new normal, the pendulum will swing back to the middle with more flexibility and a hybrid approach.” “Users will be much more careful about letting people into their space, which requires more policies and procedures,” said Lorna Chandler, CEO, Security by Design, who participated in a panel at Securing New Ground about how the pandemic is changing commercial architecture and access control. “Users should also be careful in the rush to secure premises from COVID-19 that they don’t violate HIPAA laws or create other potential liabilities,” adds Chandler. Continuum of mechanical and electromechanical devices Mark Duato, Executive Vice President, Aftermarket, ASSA ABLOY Opening Solutions, said a “Continuum of mechanical and electromechanical devices is needed to protect premises and ensure convenient operation of an access control operation.” “First and foremost, the immediate reaction to the impact of COVID-19 is to rush to educate and invest in technologies to increase the ability to analyze people,” said Duato, who also participated in the access control panel. Shift to touchless, frictionless access control “The move to touchless, frictionless access control “is really a collaboration of people, process and technology,” said Valerie Currin, President and Managing Director, Boon Edam Inc., adding “And all three elements need to come together. Touchless and frictionless have been in our market for decades, and they’re only going to become heightened and grow. We’re seeing our business pivot to serve markets we have not served in the past." More and more data is a feature of new systems, but is only helpful when it is analyzed. “We all live in a world of data, or IoT and sensor technology,” said ASSA ABLOY’s Mark Duato, adding “But we don’t want to be crushed by data. Data is only helpful when you can reduce it to functional benefits that will help us innovate. We have to take the time to squeeze the value out of data.”
Retrofitting modern security to old or protected heritage buildings used to be an installer’s nightmare. Wiring could be complex, with damage to ancient architecture or door hardware a constant risk. Now, wireless access control devices that match the protection and durability of wired technology, have made it straightforward. For a facilities manager, the security remit for any building or space is broadly the same. People and assets must be kept safe. Access to the most sensitive areas should be carefully filtered. Intrusion has to be stopped. Yet, installation, wiring and larger modifications present a unique set of challenges in an older building. Battery-powered access control Battery-powered access control devices can add equivalent features wirelessly, at lower and more predictable cost, because no cabling is required around the door. In a wireless system, locks for doors, cabinets and other openings communicate over-the-air with a network of hubs. These may be placed close to existing mains power sources, minimizing disruption to the building fabric. Software makes the access decision, which is communicated back to locks via the hub Software makes the access decision, which is communicated back to locks via the hub. Everything happens almost instantly and wire free. In an old building or structure, choosing to wire for door security opens up not only expense but also uncertainty. Indeed, when working under old floors and inside walls, which are 100 years or more old, surprises are guaranteed. At the installation stage, big surprises can be very expensive. Wireless access control cylinders Aesthetics is another concern. Wireless access control cylinders, for example, offer durable, certified electronic security paired with a minimal visual impact. At a heritage property, low-profile security solutions are a must. In addition, replacing mechanical locks with wireless electronic door devices reduces the manual workload involved in handling and tracking physical keys — saving time and money for property managers. Retrofitting 21st-century locks to a 16th-century building In updating access control for one school property in Spain, installers faced precisely these challenges. The Colegio Diocesano Santo Domingo in Orihuela is more than just a school. Its historic buildings date back to the 1500s. An on-site museum needs protection from the same access system. This is a heritage site, as well as a place of learning. Hence, the brief for a new access system required minimizing disruption on two fronts. The college buildings are a Resource of Cultural Interest and on Spain’s heritage registry. Hence, they must not be damaged. School leaders wanted to avoid disturbance to everyday learning. Wireless locks were the answer. Wireless locks installed “In addition to the main entrances and classrooms, access to private spaces such as lifts, offices, staff rooms, the church, the museum, the library and the IT room is constantly monitored,” said the school’s IT Manager, Francisco Fernández Soriano. Francisco adds, “Thanks to our SMARTair devices installed at more than 300 doors, the security team can find out who has accessed which space and when, at any time. This increases security for children and for staff because no unauthorized people can enter the school.” SMARTair system Installation of the school’s new SMARTair system demanded little work Installation of the school’s new SMARTair system demanded little work. Some doors are 500 years old, so major alterations were not possible. ASSA ABLOY’s SMARTair door devices are easily fitted without drilling or wires. To install a SMARTair cylinder, for example, a professional simply replaces the existing mechanical cylinder with the battery-powered SMARTair device. “The system was installed without a hitch and also without any disruption to classes,” confirms Fernández Soriano. Flexibility for school and care home security “At the Vejle Friskole in Denmark, key management had been eating up a very long time, approximately 5 hours a week,” explains Henrik Kækel, the school’s Technical Service Officer. Now, mechanical keys have also been replaced by a wireless access control system. More than 80 doors and cabinets around the school are secured with SMARTair locks. At a historic property like Vejle Friskole, the customer required that devices were easy and unobtrusive to retrofit. SMARTair locks installed at Vejle Friskole “It was really bad [before] because we had big problems with keys that were lost,” said Henrik Kækel, adding “There was a lot of work on keying in and handing out.” Today, Vejle Friskole staff spends around 5 minutes a week managing their access system.” Henrik adds, “It's incredibly easy to figure out and it takes 1 minute to code a student.” Even managing the leasing of school buildings for non-school events is simple and secure. Facilities staff issue digital credentials for the duration of an event, then cancel them immediately afterwards via the software, with no concerns that someone may have copied a physical key. Electronic locking system Pamplona’s Casa de la Misericordia, in Spain, also switched their century-old building from mechanical to electronic locking Pamplona’s Casa de la Misericordia, in Spain, also switched their century-old building from mechanical to electronic locking. To meet the day-to-day care needs of over 500 residents, they had a specific set of demands for a new access system. Real-time control over the premises was essential. “In a residence like ours it is critical to have real-time management that allows us to interact with a door at any time,” explains Ernesto Serra, Facility Manager at the Casa de la Misericordia. Advanced wireless technology The system also needed to be flexible and expandable, so it could be installed in two phases. Advanced wireless technology suited to retrofitting in an old building was another must-have as this 1930s building has large doors and walls up to 1 m thick. “A wireless solution that allows us to install access control without wiring up the buildings is a big advantage, the system has adapted to our present and future needs,” said Ernesto Serra.
The nerve center at Miami International Airport (MIA) is its Airport Operations Center (AOC), which operates around the clock, monitoring activity, responding to safety and security incidents, disseminating information and responding to requests from stakeholders throughout the airport. Incident logging at the AOC An essential daily task for the AOC team is incident logging, with approximately 70 detailed logs being created each day, and that number is set to rise, as a result of internal process changes within the department. Rupen Philloura is the Director of Terminal Operations & AOC at Miami International Airport and he explains, “The MLS logging system was a 25-year-old custom-built application. It was familiar for our operators to use, but it was unwieldy, unreliable, and inefficient. With logging being such a critical and growing aspect of our day-today operations, we needed to upgrade to a state-of-the-art unified platform.” Situator enterprise incident management system The platform chosen by the airport was the renowned enterprise incident management system, Situator, from Qognify The platform chosen by the airport was the renowned enterprise incident management system, Situator, from Qognify, a company whose solutions are trusted by airports around the world. Miami itself was already working with the company, using its NiceVision video management system (VMS) and analytics solutions across its highly distributed video surveillance system. Currently, the AOC has six Situator-powered stations from which operators monitor the airports Honeywell/EBI fire alarm and Matrix access control systems, as well as its extensive surveillance camera network. Dynamic form functionality Rupen Philloura describes the process, stating “When an alert is raised, the operator must follow a strict set of procedures for that specific event, this might simply be resetting an alarm remotely, or the dispatch of maintenance personnel. Incidents and subsequent actions need to be accurately documented for regulatory compliance purposes, but also to help us to learn and improve how we deal with incidents and events.” The need to manually enter all details has been replaced by the dynamic form functionality within Situator. It automatically populates and logs specific information relating to that incident, saving operators valuable time, and ensuring every log is of a consistently high standard. End-to-end accounts and improved logging Rupen Philloura further stated, “Together with the input of the operator, we are assured that the logs we generate and store are comprehensive end-to-end accounts, which can be quickly and reliably searched, retrieved and reviewed.” The improved logging has also had a noticeable impact on business continuity and operational efficiency, as well as providing an additional layer of protection to the airport from a regulatory standpoint. With the AOC operating a three-shift pattern, it is vitally important that change overs can be completed swiftly and nothing is overlooked. Rupen Philloura adds, “When the next shift logs on to Situator they have instant situational awareness, there is no lag in productivity. They can see what has happened and what requires their immediate attention. During their shift they no longer need to repeatedly log into multiple systems to access information. It is all there on the screen at their station.” Reduced response time to incidents The success of Situator within the AOC has led the airport to begin exploiting its strength as a powerful platform Situator has also reduced the response time to incidents, such as door alarms, as well as access requests from tenants and airport employees, by automating the interaction with the Matrix system. With the old MLS system, both use cases needed to be handled manually. The success of Situator within the AOC has led the airport to begin exploiting its strength as a powerful platform, with higher levels of task automation, ad-hoc forms, and reporting, as well as integration with airport-specific and non-specific subsystems (made easier by the API driven Situator), such as its access control system and surveillance cameras. Support for facilities management It is also evaluating its ability to support the facilities management team in ensuring the statutory maintenance of its extensive network of elevators and moving walkways. Mike Bryant is Computer Services’ Sr. Manager at Miami-Dade Aviation Department and he has been impressed not only by the reliability that the web-based Situator is providing, (demonstrated by a drop in support calls from the AOC since the implementation), but also its future potential. Enhanced Airport safety and security Mike Bryant said, “With Situator, we have a platform that we can evolve to positively impact the operations, maintenance, compliance, safety and security throughout our airport. It has opened up possibilities to integrate systems, solve problems and make improvements, without needing to make further investments in standalone solutions.” Rupen Philloura concludes, “Every airport needs a robust, reliable and easy to use logging solution and for MIA it is one of the greatest strengths of Situator. It gives us complete situational awareness regarding when and how an event transpired, who responded, how, and the result. This insight improves our decision-making and feeds a continual cycle of improvement.”
Congress Rental Network Partner, Smart Choice Audiovisuais (Smart Choice), has installed a large Dicentis conferencing and interpretation system from Bosch Security Systems GmbH, at the Centro Cultural de Belém, the Portuguese EU Presidency Headquarters, situated in Lisbon, Portugal. A total of 70 Dicentis and 50 Dicentis Wireless Discussion devices with touchscreens provide the main input. Dicentis Wireless Discussion devices The solution can be used to deliver in-person meetings at the venue, as well as remote and hybrid meetings, so as to overcome the challenges presented by the COVID-19 pandemic. The core of the discussion and interpretation system is identical across all three of the rooms – the main plenary hall, a smaller meeting room and a press room – only varying in the number of discussion devices. “One of the requests from the EU presidency was to have the latest interpretation equipment – the latest models and the most up-to-date technology,” explains Patricia Barbosa, from the Marketing Department of Smart Choice. Bosch’s discussion and interpretation system We have always invested a lot in having modern equipment, so we were the best equipped for the job" Patricia adds, “We have always invested a lot in having modern equipment, so we were the best equipped for the job. Added to that, our CEO Manuel Lopes has been involved in all the previous Presidencies that took place in Portugal and Spain and we have a history of delivering big events with complex logistics. We offered quality and trusted service and very good technicians who have the latest Bosch certifications.” The solution also needed to be able to connect to external streaming platforms to allow remote meetings to include participants that were not able to travel to Portugal. The wired units make up the main systems in the three rooms while the wireless solution adds flexibility when required. Dicentis Interpreter desks with video output In addition to this, simultaneous interpretation is catered for by 20 interpretation booths, featuring the ISO 20109 compliant Dicentis Interpreter desks with video output. With the Dicentis System server acting as the brain of the system, remote participants can be connected into the meeting thanks to the Omneo2Dante Gateway. This Dante gateway allows for audio distribution to various streaming platforms, such as Zoom and WebEx, as well as floor distribution between rooms for socially distanced meetings. In addition to the on-site equipment, six remote booths have been created to function as an interpretation hub away from the Presidency HQ. Communications hub Instead of interpreters traveling with delegations to Presidency meetings in different cities, or asking them to use a standard office set up that they could have at home, this hub provides them with high-quality language-feeds, with the Dicentis Interpreter desks located at the Smart Choice office buildings. As such, interpretation can continue for meetings away from the Lisbon HQ as if the translators were there in person.
London’s renowned landmark skyscraper, 30 St Mary Axe, more famously known as The Gherkin, has selected Forge, powered by Yardi, to provide an enhanced and efficient visitor management solution for the building. The Gherkin, located in London’s primary financial district, welcomes over 2,000 visitors per week, including restaurant-goers who dine at the noted top-floor situated Helix Restaurant, which is managed by Searcy’s. Forge Bluepoint Cloud-based software solution, Forge Bluepoint also provides real-time data on visitors expected To manage the experience of the visitors, The Gherkin will adopt Forge Bluepoint to provide fast check-in and check-out, and the ability to scan access cards or mobile QR codes in speed lanes for secure admission, to their designated meeting floor. Cloud-based software solution, Forge Bluepoint also provides real-time data on visitors expected and allows for seamless integration with other building management technology solutions. Efficient visitor management “30 St Mary Axe has a number of different tenants who require a journey for their visitors that fits their needs and culture,” said Clare Jackaman, the Operations Manager at The Gherkin. Clare Jackaman adds, “The Forge Bluepoint technology will provide our reception and security staff with an efficient solution, to provide the right level of service and ensure people in the building are visiting safely.” Enhanced security of visitors “We’re excited to add The Gherkin to the growing list of Forge Bluepoint buildings across London,” said Paul Speariett, the Regional Director at Yardi, adding “Working in partnership with The Gherkin team, we have built visitor journeys that provide them with the experience, security and efficiency they need.”
A section of new perimeter fencing has been installed increasing security at the UK’s largest airport. The new hostile vehicle mitigation (HVM) fence at Heathrow Airport will provide protection against the potential event of a vehicle-borne attack. The UK safety barrier supplier, Hardstaff Barriers, worked alongside partner Fernden Fencing to install the steel ZoneGuard PLUS HVM system, a combined crash-tested barrier and fence solution tested to PAS 68 and IWA 14.1. Vehicle access gates The components of the ZoneGuard PLUS and fence are all fabricated and assembled off-site ensuring minimal on-site build time. The system also offers a solution for both pedestrian and vehicle access gates within the barrier run. Prior to the COVID-19 pandemic, Heathrow Airport welcomed over 80 million passengers annually and was also one of Europe’s busiest airports. Safety and Security Barrier Specialist, Nigel Bullock, Solutions Manager, at Hardstaff Barriers, has worked in the supply of HVM barriers to Heathrow and other international airports for the last 14 years. He said: “We are delighted that our ZoneGuard PLUS HVM system has been installed at Heathrow Airport and that Hardstaff is providing solutions to improve the security of Britain’s largest airport.”
As part of a wider regeneration of Plymouth, Teats Hill, known as the ‘unforgotten corner’ recently underwent a much-needed transformation. The residents’ call for change instigated Plymouth City Council, partnering with several local organizations including Plymouth and Exeter Universities, Blue Health, and the National Marine Aquarium. Together, they selected five sites across the city to benefit, to improve the quality of life for the local community. Current building regulations In Teats Hill, an existing play area was restored. It now boasts brand new equipment to reflect its marine location and heritage. An amphitheater was also constructed to host educational activities, public events, and performances. Alongside the development, Teats Hill flats, built in the late 1930s, were renovated by Mi-space Construction. The flats offer unrivaled sea views and are situated in a prized location near the National Marine Aquarium. The demarcation wall surrounding the flats was over this height and therefore needed securing Despite this, the building had been neglected for many years and consequently had fallen into disrepair. The flats were also not compliant with current building regulations, as it is a legal requirement for any wall over 600mm high to have a handrail of at least 1100mm high, to protect people from falling. The demarcation wall surrounding the flats was over this height and therefore needed securing with adequate fencing. Polyester powder coating Jackson Fencing’s Sentry® Residential railings were specified for the project. These were installed on top of the wall by Chiffi Group Ltd, Constructionline Gold Member fence contractors. The tubular construction and welded stopped pale-through-rail design meant these railings provided a strong but lightweight safety fencing solution. The building’s original features needed to be carefully considered and preserved during the renovation. This made these metal railings the ideal solution, designed specifically to offer a more fitting, modern alternative to traditional wrought iron railings, while providing the same elegant appearance. The railings are hot-dipped galvanized inside and out, to ensure long-lasting protection against rust and corrosion. Finally, a black polyester powder coating was added to provide a durable and attractive solution that would match the renewed aesthetic of the building. Robust fencing option The Sentry residential railings are manufactured carefully to ensure long-lasting protection" Crucially, the pale spacing of the railings conforms to building regulations, which state that a 100mm sphere should not be able to pass between pales, to prevent a trap hazard, which is particularly essential in areas where children are present. Peter Jackson, Jacksons Fencing Managing Director, comments: “As the UK and its urban centers continue to grow, making residents feel safe and secure in their local area is essential. It’s encouraging to see this community was supported by government at the local level, as councils work to improve the lives of their communities.” “We were pleased to be a part of this regeneration project, providing a robust fencing option that was also in keeping with the desired aesthetic. As with all our steel products, the Sentry residential railings are manufactured carefully to ensure long-lasting protection so they withstand the test of time. Moreover, we know from experience that these manufacturing techniques will also help to significantly reduce the long-term costs for repairs and replacements, leaving maintenance budgets for the local area available for other necessities.”
Round table discussion
Many of us take critical infrastructure for granted in our everyday lives. We turn on a tap, flip a switch, push a button, and water, light, and heat are all readily available. But it is important to remember that computerized systems manage critical infrastructure facilities, making them vulnerable to cyber-attacks. The recent ransomware attack on the Colonial Pipeline is an example of the new types of threats. In addition, any number of physical attacks is also possibilities. We asked this week’s Expert Panel Roundtable: What are the security challenges of protecting critical infrastructure?
Perimeter security is the first line of defense against intruders entering a business or premises. Traditionally associated with low-tech options such as fencing, the field of perimeter security has expanded in recent years and now encompasses a range of high-tech options. We asked this week’s Expert Panel Roundtable: What are the latest trends in perimeter security technology?
When technology performs a required task effectively, there is little reason to upgrade to the ‘next big thing’. In this regard, the physical security market is notoriously slow to change. Much of yesterday’s most robust and dependable equipment is still in place at thousands of customer sites, still performing as well as the day it was installed. However, there comes a point when any technology becomes outdated. We asked this week’s Expert Panel Roundtable: Which security technologies are becoming outdated or obsolete?
Perimeter security: Manufacturers & Suppliers
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