KnowBe4, a provider of security awareness training (SAT) and simulated phishing platform, has announced the acquisition of CLTRe - pronounced “Culture”- a Norwegian company focused on helping organizations assess, build, maintain and measure a strong security posture. CLTRe will continue to operate as an independent subsidiary of KnowBe4, and service customers globally. CLTRe’s Toolkit and Security Culture Framework will be available to all KnowBe4 customers later this year. C...
Pulse Secure, the provider of software-defined Secure Access solutions, announces that it has published its ‘2019 State of Enterprise Secure Access’ report. The findings quantify threats, gaps and investment as organizations face increasing hybrid IT access challenges. The survey of large enterprises in the US, UK and DACH uncovers business risk and impact resulting in a pivot towards extending Zero Trust capabilities to enable productivity and stem exposures to multi-cloud resource...
Cloud Security Alliance (CSA), globally renowned organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud computing environment, and AlgoSec, global provider of business-driven network and cloud security management solutions, has announced the results of a new study titled, ‘Cloud Security Complexity: Challenges in Managing Security in Native Cloud, Hybrid and Multi-Cloud Environments.’ Complexities Of Cloud SecurityThe survey of secur...
Aqua Security, global platform provider for securing container-based and cloud native applications, has announced that Aqua Cloud Native Security Platform (CSP) has attained VMware Partner Ready status for PKS. The validation of Aqua’s CSP validates that the solution has been tested and verified to interoperate with VMware Enterprise PKS, and can fully manage and secure workloads running on VMware Enterprise PKS. Cloud Native Security Platform We are pleased that Aqua Security has valida...
ThreatQuotient™, a security operations platform innovator, announces that the ThreatQ™ integration with MITRE ATT&CK™ now includes support for PRE-ATT&CK and Mobile. Together with Enterprise ATT&CK, the three-pronged framework creates an end-to-end attack chain that examines and assesses an adversaries’ actions. Since first integrating with MITRE ATT&CK in early 2018, ThreatQuotient has helped customers integrate the framework in their workflows to achiev...
Miotta, formerly Mivatek, has unveiled its newest “Smarter Premises as a Service,” allowing global service providers to offer turnkey, RMR-based, smart home, enterprise, and care protection services. Miotta SPaaS Multi-Cloud Software The new Miotta Smarter Premises as a Service, or SPaaS, relies on Miotta’s advanced mobile-cloud software The new Miotta Smarter Premises as a Service, or SPaaS, relies on Miotta’s advanced mobile-cloud software. Using this specialized sof...
ExtraHop, provider of enterprise cyber analytics from the inside out, has announced the new ExtraHop Panorama Partner Program. The Panorama Program is designed to enable global channel partners to accelerate the adoption and integration of network traffic analysis (NTA) to help enterprise customers modernize their security operations. Panorama Partner Program Fueled by 10x growth in cybersecurity, ExtraHop is expanding its global channel program by working with global resellers, distributers, managed services, and integration partners with deep domain expertise in the international security market. The new Panorama Partner Program supports these channel partners with industry-leading accreditation that provides the foundational knowledge and tools to accelerate integration of NTA into security operations. The accreditation program also offers partner sales engineers a deeper technical view of the ExtraHop solutions, including demos, key use cases and competitive differentiation. Through the program, partners can leverage the robust integrations offered by ExtraHop In addition to partner accreditation, the new partner portal provides easy access to just-in-time (JIT) sales and training materials that help ExtraHop partners rapidly identify use cases and fast-track solutions specially tailormade for their customers. The Panorama Partner Program also makes it easier than ever for channel partners to pair ExtraHop with industry leading technology solutions. Through the program, partners can leverage the robust integrations offered by ExtraHop with products including ServiceNow, IBM QRadar, and Splunk to provide their enterprise customers with full detection, investigation, and remediation capabilities. AWS CPPO Program Through the Panorama Program, partners also have the ability to deliver full cloud solutions using the AWS Consulting Partner Private Offer (CPPO) program. Through the AWS Consulting Partner Private Offer program, ExtraHop brings together sophisticated analytics, machine learning and threat investigation capabilities from Reveal(x), world-class security services and program development from channel partners to deliver best of breed cybersecurity for AWS customers. ExtraHop partners with leading organizations around the globe including Allentis, AppCentrix, Epicon, GuidePoint Security, KedronUK, Kite, Macnica, Miel, Optiv Security, Presidio and Trace3. “As the demand for ExtraHop Reveal(x) continues to expand, we look to the leading channel partners to support our rapid growth around the world,” said Mark Fitzmaurice, Vice President of Global Channel Sales, ExtraHop. “We depend on our partners to deliver the visibility, speed, and scale enterprise security teams need to rise above the noise of the endless traffic required for digital business. The Panorama Partner Program is designed to make our partners highly effective and more profitable based on their investments in ExtraHop.” What Partners Are Saying: The ExtraHop Panorama Partner Program offers an enterprise-class approach to help our customers gain more visibility" "At Kedron, we take pride in offering our customers a seamless experience with the best technology for their environment," said Roland Stigwood, Managing Director and Owner, Kedron UK. "The ExtraHop Panorama Partner Program offers an enterprise-class approach to help our customers gain more visibility across the complex, hybrid IT environments of today.” “Kite Distribution specializes in bringing disruptive technologies to the UK channel, with the goal of driving incremental value for our customers,” said Kip Tumber, Director for Kite Distribution. “As one of the fastest growing distributors in the UK, we look for vendors that align to our own growth ambitions. ExtraHop is a leader in the real-time data analytics sector and provides valuable insights to IT security teams. Their Panorama Partner Program also demonstrates ExtraHop are fully committed to working collaboratively with the channel. Our joint early successes, reseller recruitment, and pipeline generation point to a strong successful partnership.” ExtraHop also offers partners a Sales Academy and an Accreditation Program to provide advanced knowledge and tools.
As manufacturers look to embrace the Industrial Internet of Things (IIoT), Moxa Inc., a leader in industrial communications and networking, is helping companies more easily connect their serial devices to cloud systems for IIoT applications by offering Moxa NPort IA(W)5000A-I/O Series wired or wireless serial device servers and MGate 5105-MB-EIP Series protocol gateways with ready-to-run cloud connectivity capabilities. Integrated Connectivity Solutions Moxa's integrated connectivity solutions can collect multiple different field data structures, including serial, I/O, Modbus, and EtherNet/IP Moxa's integrated connectivity solutions can collect multiple different field data structures, including serial, I/O, Modbus, and EtherNet/IP, transforming IIoT manufacturing operations by uncovering previously unobtainable insights. Powered by the MQTT messaging protocol, data is then transmitted securely to Microsoft Azure or other publicly and privately hosted cloud services, so that companies can analyze it to spur innovation and accelerate their IIoT strategies. To realize the full value of the new features across the enterprise, Moxa employed intuitive user interfaces and functions so that engineers can easily tap into the cloud for their IIoT deployments. Initial setup to full implementation can be completed within a few steps for immediate realization of efficiencies and cost savings. In addition, advanced diagnostics tools are supported to assist users in identifying connection issues so that a variety of field devices can easily share data in the cloud while protecting data integrity and network security. Moxa Cloud Solution By working with the Moxa cloud solution, companies will also avoid packet loss resulting from unstable connections. A loss buffer queues incoming data from field devices when connections are unstable and transmits it only when the connection is stabilized. Moxa NPort IA5000A-I/O and NPort IAW5000A-I/O serial device servers feature built-in digital I/Os Moxa NPort IA5000A-I/O and NPort IAW5000A-I/O serial device servers feature built-in digital I/Os and provide maximum flexibility when needed to integrate serial equipment in the field with an Ethernet network or cloud platform. A combination of digital I/Os make the device servers well-suited for a variety of industrial data acquisition applications. Both servers collect serial or I/O data for the cloud application. Moxa MGate 5105-MB-EIP The MGate 5105-MB-EIP is an industrial Ethernet gateway for Modbus RTU/ASCII/TCP and EtherNet/IP network communications with IIoT applications. To integrate existing Modbus devices onto an EtherNet/IP network, use the MGate 5105-MB-EIP as a Modbus master or slave to collect data and exchange data with EtherNet/IP devices. The MGate 5105-MB-EIP Series collects EtherNet/IP and Modbus RTU/TCP data for the cloud solution.
Ping Identity, the pioneer in Identity Defined Security, announced a cloud-based multi-factor authentication (MFA) and single sign-on (SSO) bundle, delivering security from identity-based attacks. Available today for a free 30-day trial, customers can protect applications, data and employees from pervasive security threats centred around phishing attacks, stolen credentials, and more. Organizations want ease of use, fast integrations and the ability to easily grow without needing to switch vendors as they mature. Ping’s cloud MFA and SSO bundle directly addresses this market need, with more than 2.5 million unique monthly users for the cloud MFA solution alone. The solution joins the rest of Ping’s product portfolio, which is used by more than 50% of the Fortune 100 and secures over two billion identities globally across the Ping customer base. Additional Security For Sensitive Resources It’s equally important for customers to implement additional security for sensitive resources, high-value transactionsIdentity has become the most common vulnerability that hackers seek to exploit. While single sign-on solutions remain a high priority to increase user productivity and enterprise security, the surface area for cyber threats has expanded and attack methods have evolved. With these considerations, it’s equally important for customers to implement additional security for sensitive resources, high-value transactions and other elevated risk scenarios using multi-factor authentication. In Ping’s 2018 State of Enterprise IT Infrastructure & Security survey, it was revealed that 90% of respondents trust MFA as an effective security control to protect identity data in public clouds, yet only 60% of organizations have formally adopted it. The MFA and SSO bundle is specifically designed to help overcome these inherent challenges in MFA adoption by minimizing associated burdens, while also providing seamless end user experiences and best-in-class solutions. Advanced Features At An Affordable Price Ping’s new cloud MFA and SSO bundle helps enable fast and seamless integration of MFA for enterprises. Customers can benefit from the following features and functionality: Effortless integration: Integrations take place rapidly, making the transition seamless with existing infrastructures. Straightforward administration: With a centralized console and multiple self-service options, administration is easier than ever. Advanced access policies: Contextual policies—typically only found in the premium, high-priced MFA solutions in the market—grant administrators flexibility to help balance security and convenience for end users. Covering for many popular use cases: The cloud MFA and SSO bundle was built for easy deployment across popular use cases, including SaaS, cloud apps, VPN, Microsoft Azure, and more. Strongest Security For Enterprises “Ping Identity is committed to providing the strongest security possible for enterprises. The cloud MFA and SSO bundle delivers on this promise, while also maintaining a high-value user experience,” said Andre Durand, CEO, Ping Identity. “Organizations can benefit from the streamlined adoption process, pain-free management and cost-effective model, as it addresses the growing necessity for strong MFA and SSO.”
Ping Identity, globally renowned identity defined security solutions provider, has announced its upcoming webinars and speaking engagements for the month of May, which will touch on topics ranging from zero trust to Artificial Intelligence and machine learning in API security. Enabling Enterprise With IAM The webinar will provide a tour of PingOne for customers, Ping's cloud-delivered customer identity platform Ping’s very own Dustin Maxey, director of product marketing, and Zach Collier, product manager of developer experience will co-present in a webinar on May 14 at the Ping Identity Webinar. The webinar will provide a tour of PingOne for customers, Ping's cloud-delivered customer identity platform. Participants will learn how to enable their teams with secure customer IAM, facilitate their transition to the cloud with on-premises coexistence, and model existing identity architecture in the cloud – all while driving positive user experiences. A second session will run on May 15 at 2pm BST for Europe. Role of AI in detecting exploits Francois Lascelles, field CTO will present “Hacker vs AI” on May 15 at the Austin API Summit in Austin, Texas at 11:10 am CDT. This presentation will explain how traditional API security is not bullet-proof, review recent API vulnerability examples, and discuss the role of AI and implicit security in detecting and stopping exploits of these specific vulnerabilities. On May 15, Richard Bird, chief customer information officer will join the panel “Placing Identity at the Center of Security Designs & Models” at 11am CEST in Munich, Germany. The panelists will discuss what it means to have identity at the center of security infrastructure. API Security, AI And Cybersecurity Joe Zanini, solutions architect will present “Secure Customer Access: The Role of ML and API Security” on May 16 At 3:30pm CEST on the same day, Loren Russon, vice president, product development will present “At the Intersection of API Security, cybersecurity and IAM: The Next Wave of intelligent solutions.” This session will focus on some of Ping Identity’s innovative technologies that intersect IAM, API and cyber security practices, and how modern solutions are leveraging AI and machine learning. Joe Zanini, solutions architect will present “Secure Customer Access: The Role of ML and API Security” on May 16 at 5pm CEST. In his session, Joe will cover the most common types of API attacks, how to secure customer data, how machine learning can defend against API attacks, and more. How To Architect API Security Ping Identity’s Baber Amin and Francois Lascelles will co-present on how you can use the principles of Zero Trust in the context of API security on May 30 at the Ping Identity Webinar. The duo will share why API security and Zero Trust are more relevant than ever, best practices to architect API security for Zero Trust, AI-based tools that provide visibility for when your APIs are under attack, and lastly what you can do to mitigate ongoing and emerging threats against your APIs. A second session will run on June 4 at 2pm BST for Europe.
Digital Defense, Inc., global security technology and solutions provider, has announced that president and CEO, Larry Hurtado, has been selected as one of QuantumShift’s Top Entrepreneurs in America for 2019 by KPMG LLP’s Private Markets Group and the University of Michigan’s Ross School of Business. QuantumShift draws an impressive class of founders, owners and CEOs of private, high growth U.S.-based companies to boost their development through an intensive, five-day learning, networking and collaboration program featuring sessions with Ross School of Business faculty and talented industry professionals. Cybersecurity Experts I’m blessed to be surrounded by some of the most talented cybersecurity and IT talent on the planet" “I’m blessed to be surrounded by some of the most talented cybersecurity and IT talent on the planet, that added to the fact we have industry leading technology and products, makes my role infinitely easier,” said Hurtado. "I’m always continuing to learn from my staff, my peers, my family and friends and looking forward to being among and gaining knowledge from the other top entrepreneurs at Michigan’s Ross School of Business.” Hurtado and Digital Defense were selected to be part of the QuantumShift 2019 class by the Michigan Ross QuantumShift Admissions Committee having demonstrated a strong track record for revenue growth and future growth potential. This collaborative project between KPMG LLP’s Private Markets Group – the U.S. audit, tax and advisory firm – and the University Of Michigan’s Ross School of Business offers CEOs access to an exclusive peer-to-peer Fellows Network focused on ongoing problem solving, development and mentorship in addition to the intensive program. Data Security Solutions Veteran The QuantumShift program recognizes the achievements of high-growth entrepreneurs who are at the top" “We are thrilled that Larry Hurtado from Digital Defense is part of a select group of entrepreneurs selected to complete the 2019 QuantumShift program,” said Brian Hughes, National Leader, KPMG LLP’s Private Markets Group. “We welcome him into this exclusive fellowship of high-growth business leaders and believe the week-long program at the University of Michigan will have a long-lasting positive impact on the participating founders and CEOs, and the companies they lead.” “The QuantumShift program recognizes the achievements of high-growth entrepreneurs who are at the top of their game, and helps them lay a groundwork for the future,” said Stewart Thornhill, executive director of the Zell Lurie Institute at the University of Michigan’s Ross School of Business. “We’re looking forward to working with Larry and Digital Defense, and we are excited to see what they accomplish.”
Avigilon Corporation, a Motorola Solutions company, has announced that Avigilon Blue, its video security as a service platform, is now available in Australia and New Zealand. Avigilon Blue Video SaaS platform Powered by Microsoft Azure, Avigilon Blue is a subscription-managed video security platform featuring self-learning video analytics technology that detects the presence and movement of people and vehicles. When a potentially critical event is detected, the Avigilon Blue platform generates a notification to help business owners effectively self-monitor their security operations, while also offering the flexibility for users to contract a professional monitoring provider to efficiently verify and respond to events that may need further investigation. The Avigilon Blue platform enables video monitoring providers and integrators to remotely manage and service more customer sites with fewer resources. End-users benefit from easy web and mobile-enabled secure access as well as system upgrades that are pushed directly from the cloud, which help ensure systems remain secure and up to date. The platform’s architecture saves on bandwidth while making sure important video verification clips are archived in the cloud and accessible from anywhere. Avigilon Video Analytics “The Avigilon Blue platform is designed to bring Avigilon analytics to virtually any security camera and help our customers simplify monitoring and event verification,” said James Henderson, Avigilon's president. “We are excited to expand our cloud platform in Australia and New Zealand, bringing added value to our Partners and their customers in the region.”
Edge devices (and edge computing) are the future. Although, this does seem a little cliché, it is the truth. The edge computing industry is growing as quickly as technology can support it and it looks like we will need it to. IoT Global Market The IoT (Internet of Things) industry alone will have put 15 billion new IoT devices into operation by the year 2020 according to a recent Forbes article titled, “10 Charts That Will Challenge Your Perspective of IoT’s growth”. IoT devices are not the only edge devices we have to deal with as the total number of connected edge devices includes the likes of devices like security devices, phones, sensors, retail sales devices, and industrial and home automation devices. The IoT (Internet of Things) industry alone will have put 15 billion new IoT devices into operation by the year 2020 The sheer number of devices begins to bring thoughts of possible security and bandwidth implications into perspective. The amount of data that will need to be passed and processed with all of these devices will be massive. There needs to be consideration taken by all business owners and automation engineers into how this amount of data and processing will be conducted. Ever-Expanding Edge Devices Market As the number of edge devices in the marketplace and their use among consumers and businesses rises, the need to be able to handle the data from all of these devices is no longer going to be suitable for central server architectures. We are talking about hundreds of billions and even trillions of devices. According to IHS Markit researchers’ study, there were 245 million CCTV cameras worldwide. One has to imagine there are at least 25% of that many access control devices (61.25 million devices) based on a $344 million market cap also calculated by IHS Markit’s researchers. If all the other edge devices mentioned earlier are considered then one can see that trying to route them all through servers for processing is going to start to become difficult if it hasn’t already, -which arguably it already has, as is evidenced by the popularity of cloud-based solutions amongst those businesses that already use a lot of edge devices or are processing a lot of information on a constant basis. Cloud Computing The question is whether cloud computing the most effective and efficient solution as the IoT industry grows The question is this; is cloud computing the most effective and efficient solution as the IoT industry grows and the amount of edge devices becomes so numerous? My belief is that it is not. Taking the example of a $399 USD device that is just larger than the size of a pack of cards and runs a CPU benchmarked at the same level as a mid-size desktop. This device has 8GB RAM and 64GB EMMC built-in and a GPU that can comfortably support a 4K signal at 60Hz with support for NVMe SSDs for add-on storage. This would have been unbelievable five years ago. As the price of edge computing goes down, which it has done in a dramatic way over the last 10 years (as can be seen with my recent purchase), the price to maintain a central server that can perform the processing required for all of the new devices being introduced to the world (due to the low cost of entry for edge device manufacturers) becomes more expensive. This introduces the guarantee that there will be a point where it will be less expensive for businesses, and consumers alike, to do the bulk of their processing at the edge as opposed to in central server architectures. Cloud computing is now being overtaken by edge computing, the method of processing data at the edge of the network in the devices themselves Edge Computing There are a plethora of articles discussing and detailing the opposition between the two sides of the computing technology coin, cloud computing and edge computing. The gist of it is that “cloud computing” was the hot new buzzword three years ago and is now being overtaken by “edge computing.” The truth is that cloud computing is a central server architecture hosted at someone else’s location. Edge computing is going to be a necessary development in the technology industry Edge computing is the method of processing data at the edge of the network (in the devices themselves) and allowing for less resources required at a central location. There is certainly a use case for both, however the shift to edge computing amongst the general public and small to mid-sized businesses will not be a surprise to those players, who have been paying attention. One article titled, “Next Big Thing In Cloud Computing Puts Amazon And Its Peers On The Edge” by Investor’s Business Daily takes the stance that edge computing is going to completely displace centralized cloud computing and even coins the phrase, “Cloud computing, decentralized” to explain edge computing. It speaks for the stance that most experts in technology seem to be taking, including Amazon Web Services’ VP of Technology, Marco Argenti according to the same article. We know that edge computing is going to be a necessary development in the technology industry, and it is happening as I write this, and quickly at that. Cost Efficiency Of Edge Processing As time goes on, the intersection between the prices of network bandwidth, edge processing and maintaining super powerful central servers will cause edge processing to be the most efficient and cost-effective way to maintain a scalable network in any environment, including datacenters. Owning a central server or utilizing edge computing become the better options As it currently stands, most residential users can only achieve a 1Gbps WAN (internet) connection, and small to medium-sized business can’t get much more but seem to get much less, based on my personal experience. When more than 1Gbps needs to be processed, cloud computing becomes very expensive at which point, owning a central server or utilizing edge computing become the better options. Then you look a total cost of ownership and when the cost of edge computing is less expensive than the cost of maintaining central server architectures, edge computing becomes the single best option. So, I’ll say it again, edge devices (and edge computing) are the future.
Where are video surveillance cameras headed? At the core of next-generation Internet Protocol (IP) cameras are advanced chips with artificial intelligence (AI) at the edge, enabling cameras to gather valuable information about an incident: scanning shoppers at a department store, monitoring city streets, or checking on an elderly loved one at home. Thanks to advanced chip technology, complex analytics operations are becoming more affordable across the full spectrum of surveillance cameras —professional to consumer — fueling the democratization of AI in the IP camera market.Complex analytics operations are becoming more affordable across the full spectrum of surveillance cameras Expanding The Global IP Camera Market The video surveillance equipment market grew to $18.5 billion in 2018 and is expected to increase this year, according to IHS Markit. The latest research points to video everywhere, edge computing, and AI as the top technologies that will have a major impact in both commercial and consumer markets in 2019. Computing at the edge means that the processors inside the camera are powerful enough to run AI processing locally, while still encoding and streaming video, and are able to do it all at the low-power required to fit into the limited thermal budget of an IP camera. New SoC chips will be able to perform all of the processing on camera and provide accurate AI information, with no need to send data to a server or the cloud for processing. Instead, data can be analyzed right in the camera itself, offering high performance, real-time video analytics, and lower latency — all critical aspects of video surveillance. This new AI paradigm is made possible by a new generation of SoCs, a key driver behind the market growth of IP cameras. Complex analytics operations are becoming more affordable across the full spectrum of surveillance cameras to fuel the advent of AI in the IP camera market Micro-Processor-Enabled Video Analytics Next-generation video cameras will be able to create heat maps of stores to see where people spend the most timeMicroprocessor-enabled analytics allow users to more easily extract valuable data from video streams. How about an insider’s view into retail customer behavior? Consider video cameras at a department store, monitoring shoppers’ behavior, traffic patterns, and areas of interest. Next-generation cameras will recognize how long a shopper stays in front of a specific display, if the shopper leaves and returns, and if the shopper ultimately makes a purchase. Next-generation video cameras will be able to create heat maps of stores to see where people spend the most time, so retailers will be able to adjust product placement accordingly. Analytics will also help identify busy/quiet times of the day, so retailers can staff accordingly. By understanding customers’ behavior, retailers can determine the best way to interact with them, target specific campaigns, and tailor ads for them. Cue the coupons while the shopper is still onsite! Analytics will also help identify busy/quiet times of the day, so retailers can staff accordingly Fast Processing For Rapid Response At City Level City surveillance and smart cities are depending on advanced video surveillance and intelligence to keep an eye on people and vehicles, identify criminals, flag suspicious behavior, and identify potentially dangerous situations such as loitering, big crowds forming, or cars driving the wrong way.Quick local decisions on the video cameras are also used to help analyze traffic situations Quick local decisions on the video cameras are also used to help analyze traffic situations, adjust traffic lights, identify license plates, automatically charge cars for parking, find a missing car across a city, or create live and accurate traffic maps. Real-Time HD Video Monitoring And Recording When it comes to home monitoring, what will next-generation video surveillance cameras offer? Real-time monitoring and notification can detect if a person is in the back yard or approaching the door, if there’s a suspicious vehicle in the driveway, or if a package is being delivered (or stolen). Advanced video cameras can determine when notifications are and aren’t required, since users don’t want to be notified for false alerts such as rain, tree branches moving, bugs, etc. Next-generation video camera capabilities can also help monitor a loved one, person or pet, helping put families at ease if they are at work or on vacation. For example, helpful analytics may be used to detect if someone has fallen, hasn’t moved for a while, or does not appear for breakfast according to their typical schedule. City surveillance and smart cities are depending on advanced video surveillance and intelligence to keep an eye on people and vehicles, identify criminals, flag suspicious behavior, and identify potentially dangerous situations Next-Gen IP Cameras When evaluating next-generation IP cameras (cameras on the edge), look at the brains. These cameras will likely be powered by next-generation SoCs chips. Here is what this means to you: Save on network bandwidth, cloud computing and storage costs. There is no need to constantly upload videos to a server for analysis. Analysis can be performed locally on the camera, with only relevant videos being uploaded. Faster reaction time. Decisions are made locally, with no network latency. This is critical if you need to sound an alarm on a specific event. Privacy. In the most extreme cases, no video needs to leave the camera. Only metadata needs to be sent to the cloud or server. For example, the faces of people can be recognized in the camera and acted upon, but the video never reaches the cloud. The cameras can just stream a description of the scene to the server “suspicious person with a red sweater walking in front of the train station, has been loitering for the last 10 minutes, suggest sending an agent to check it out.” This could become a requirement in some EU countries with GDPR rules. Easier search. Instead of having to look through hours of video content, the server can just store/analyze the metadata, and easily perform searches such as “find all people with a red sweater who stayed more than five minutes in front of the train station today.” Flexibility/personalization. Each camera at the edge can be personalized to work better for the specific scene it is looking at, compared to a generic server. For example, “run a heat map algorithm on camera A (retail) as I want to know which sections of my store get the most traffic; and run a license plate recognizer on camera B (parking lot) as I want to be able to track the cars going in/out of my parking lot.” No cloud computing required. For cameras in remote locations or with limited network bandwidth, users have the ability to perform all analytics locally, without relying on uploading video to a server/cloud. Higher resolution/quality. When AI processing is performed locally, the full resolution of the sensor can be used (up to 4K or more), while typically the video streamed to a server will be lower resolution, 1080p or less. This means more pixels are available locally for the AI engine so that you will be able to detect a face from a higher distance than when the video is streamed off camera. AI At The Edge Professional-level IP cameras capable of performing AI at the edge are coming soon with early offerings making their debut at this year’s ISC West. As we enter 2020, we will begin to see the availability of consumer-level cameras enabling real-time video analytics at the edge for home use. With rapid technology advancement and increased customer demand, AI is on the verge of exploding. When it comes to image quality and video analytics, IP cameras now in development will create a next-generation impact at department stores, above city streets, and keeping an eye on our loved ones.
The industry faces numerous challenges in the coming year. Physical and cyber security threats continue to become more complex, and organizations are struggling to manage both physical and digital credentials as well as a rapidly growing number of connected endpoints in the Internet of Things (IoT). We are witnessing the collision of the enterprise with the IoT, and organizations now must establish trust and validate the identity of people as well as ‘things’ in an environment of increasingly stringent safety and data privacy regulations. Meanwhile, demand grows for smarter and more data-driven workplaces, a risk-based approach to threat protection, improved productivity and seamless, more convenient access to the enterprise and its physical and digital assets and services. Using Smartphone Apps To Open Doors Cloud technologies give people access through their mobile phones and other devices to many new, high-value experiencesEnterprise customers increasingly want to create trusted environments within which they can deliver valuable new user experiences. A major driver is growing demand for the ‘digital cohesion’ of being able to use smartphone apps to open doors, authenticate to enterprise data resources or access a building’s applications and services. Cloud technologies are a key piece of the solution. They give people access through their mobile phones and other devices to many new, high-value experiences. At the same time, they help fuel smarter, more data-driven workplace environments. With the arrival of today’s identity- and location-aware building systems that recognize people and use deep learning analytics to customize their office environment, the workplace is undergoing dramatic change. Improved Fingerprint Solutions Cloud-based platforms and application programming interfaces (APIs) will help bridge biometrics and access control in the enterprise, overcoming previous integration hurdles while providing a trusted platform that meets the concerns of accessibility and data protection in a connected environment. At the same time, the next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance. The next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance Liveness detection will ensure that captured data is from a living person. Biometrics authentication will also gain traction beyond access control in immigration and border control, law enforcement, military, defense and other public section use cases where higher security is needed. Flexible Subscription Models Access control solutions based on cloud platforms will also change how solutions are deployed. Siloed security and workplace optimization solutions will be replaced with mobile apps that can be downloaded anywhere across a global ecosystem of millions of compatible and connected physical access control system endpoints. These connections will also facilitate new, more flexible subscription models for access control services. As an example, users will be able to more easily replenish mobile IDs if their smartphones are lost or must be replaced. Generating Valuable Insights With Machine Learning Machine learning analytics will be used to generate valuable insights from today’s access control solutionsEducation, finance, healthcare, enterprise, and other niche markets such as commercial real-estate and enterprises focused on co-working spaces will benefit from a cloud-connected access control hardware foundation. There will be a faster path from design to deployment since developers will no longer have to create an entire vertically integrated solution. They will simply add an app experience to the existing access control infrastructure. New players will be drawn to the market resulting in a richer, more vibrant development community and accelerated innovation. Data analytics will be a rapidly growing area of interest. Machine learning analytics will be used to generate valuable insights from today’s access control solutions. Devices, access control systems, IoT applications, digital certificates and location services solutions, which are all connected to the cloud, will collectively deliver robust data with which to apply advanced analytics and risk-based intelligence. As organizations incorporate this type of analytics engine into their access control systems, they will improve security and personalize the user experience while driving better business decisions.
Managed services provided through the cloud offer multiple advantages for system integrators. These Include: Increased Recurring Monthly Revenue: Managed services are a new business model that generates more stable and predictable income streams for integrators. Stickier Customers: Managed services foster a more involved relationship between integrators and their customers, which can help boost customer retention. High Gross Profit Margins: Cloud managed services create an opportunity for a service and technology to be purchased together, helping to generate a higher gross profit margin from the beginning of the customer relationship. They Are Easier To Provide: The cloud enables integrators to serve more sites without hiring additional technicians. Problems Can Be Fixed Proactively: When a problem occurs on a site that is managed by a cloud-based system, the integrator can receive a real-time notification regarding the issue - possibly before the customer even notices a disruption in service. Increased Valuation Of Business: According to a study by Dell, companies that utilize cloud, mobility, and security technologies are experiencing as much as 53 percent higher revenue growth rates compared to those who do not such technologies. Importance Of Cloud-Based Solutions The cloud also challenges integrators to educate customers on the value of the new approach The cloud also challenges integrators to educate customers on the value of the new approach. For example, the cloud changes the expense model of security systems. It allows customers to shift from a capital expenditure (CapEx) model, where large capital funding is required to purchase equipment, to an operational expenditure (OpEx) model, where the costs of the solution become an operating expense. Since the cameras, installation, storage, and software are packaged into the service, you don’t need a large capital outlay up front - you simply pay a predictable expense every month. Leveraging this difference opens new sales opportunities for integrators. The benefits of cloud services on how physical security equipment and software services can be monitored and maintained through a connected service is a particular benefit to integrators. Data Monitoring And Security “By having data describing the health of the system shared on the cloud, system integrators can observe data on demand and create proactive maintenance plans in coordination with the end user,” says Stuart Rawling, Director of Business Development, Pelco by Schneider Electri, and one of our Expert Panelists. A daily challenge for end users is balancing human resources used in the operation of a system “Such plans should result in increased system reliability and less downtime. If system performance data is aggregated and anonymized, it could also be used by manufacturers to analyze and form conclusions about maintenance schedules and system lifespan.” A benefit is happier customers. “A daily challenge for end users is balancing human resources used in the operation of a system and daily maintenance, with maintenance having shared responsibility with the system integrator,” says Rawling. The Cloud Software As A Service The SaaS model gives companies the resources to improve the deep learning model" The cloud also can help to make cutting edge technologies more affordable. Economies of scale provided by the Cloud (Software as a Service, or SaaS) are making the sophisticated capabilities of deep learning affordable to a wider audience. Meanwhile, deep learning augments cloud systems with capabilities that may not be available (or affordable) in on-premise systems, thus accelerating the broader move to cloud systems. “Having a SaaS model gives companies the resources to improve the deep learning model,” says Shawn Guan, CEO and co-founder of Umbo Computer Vision, a provider of deep learning video analytics. “We can make more accurate systems that scale better and faster. SaaS enables vendors to do something great with deep learning. You don’t have to redo it for everybody. One customer benefit from another customer and all the knowledge is aggregated together.”
Virtualization offers multiple benefits to video surveillance systems, but the technology has been slow to adapt to the needs of video. However, the tide is turning. At ISC West, BCDVideo introduced a hyperconverged infrastructure tailored to video surveillance (HCI-VS) that answers the demand for higher and more efficient operating performance while also lowering the total cost of ownership for the integrator and end user. Hyperconverged Infrastructure Solution “ISC West attendees were able to get their hands on our hyperconverged solution and immediately see how easy it is to use and the benefit of adding virtual machines,” says BCDVideo’s Chief Technology Officer Tom Larson. Security integrators were impressed that BCDVideo continues to adapt technologies" Virtualization was just one of the innovations in BCDVideo’s demo room. Many integrators and end users found their way to the conference room, located not far from the exhibition hall, and BCDVideo was also featured at partners’ booths on the show floor. “Security integrators were impressed that BCDVideo continues to adapt technologies to the video surveillance space,” says Larson. “BCDVideo ‘gets’ them, but often IT does not. The HCI solution is purpose-built for video, and it works.” Server, Storage And Networking BCDVideo’s HCI-VS is a virtualized, video-optimized and highly available infrastructure. It combines the server, storage and networking into one platform. Powered by Scale Computing’s HC3 software, BCDVideo’s HCI is a scalable, node/cluster-based infrastructure that enables integrators to virtualize their physical security appliances and software, meaning fewer devices need to be deployed and maintained. Physical security integrators can create an infrastructure that provides high availability to the VMS" “More importantly, our HCI makes it easier than ever before both to quickly create and deploy virtual machines, and to manage video surveillance infrastructure,” says Larson. Some of the unique needs that HCI-VS serves are those of multi-faceted projects involving video recording, access control, building management, etc. With HCI-VS, separate appliances are not needed for each of these tasks, which enables better use of hardware, reduces overall rack space and power/cooling costs. Essentially, this solution eliminates the “pizza box” model and serves the need in the marketplace where always-on video and high availability are necessary, and especially in situations where loss of video data cannot be tolerated, says Larson. Simplified graphical user interface (GUI) makes it easy for integrators to implement systems that use hyperconverged technology Tolerant To Hardware Failure “By leveraging the concepts of hyperconvergence, physical security integrators can create an infrastructure that provides high availability to the video management system,” he says. “When components within a video management system are tolerant to hardware failure, it results in less loss of data and continual access to the data from the failed component. You always have access to the video data even if the hard drive fails.” Defining Virtualization Virtualization is the act of creating virtual copies of physical resources, including, but not limited to, compute, memory, storage, and network resources. This is achieved by employing software to manage all physical resources, known as a hypervisor. As servers become more powerful, the discrepancy between software and hardware capabilities result in inefficient use of resources. “By partitioning the hardware resources into smaller virtual environments, we can create multiple virtualized servers that share a common set of resources,” says Larson. “By sharing this common set of resources, the virtualized servers utilize the resources more efficiently with less waste.” Integrators and end users flocked to BCDVideo's demo room at ISC West to try out the new hyperconverged solution Education And Physical Security Learning about the benefits of why to virtualize and applications will be a first step” A challenge to greater adoption of virtualization in the physical security industry is education. “Some security integrators will need to step out of their comfort zone,” says Larson. “Virtualization for video has been slow to adapt, and other solutions are complicated. IT technology applications traditionally have not worked in the space either. Learning about the benefits of why to virtualize and applications will be a first step.” HCI-VS In New Verticals While HCI-VS is vertical-market-agnostic, the solution is suitable for school districts looking to consolidate their hardware, for hospitals and the healthcare industry in general, for the rapidly growing cannabis industry, any mass transit system, as well as for Fortune 1000 companies, to name a few. “Our virtualized solution especially appeals to these verticals because of the number of cameras, the need for 24/7/365 video recording and extensive data retention requirements, and where loss of video data cannot be afforded,” says Larson. Purpose-Built Solutions BCDVideo’s HCI-VS is the latest example of products BCDVideo is creating for the physical security industry. “We purpose-build and engineer our solutions specifically for video surveillance with the ability to scale-out as needed,” says Kelly Kellen, BCDVideo’s Director of Marketing. “We engineer new products to address problems in the marketplace. Our CTO is really looking at the market and studying the security integrator’s pain points. Then we engineer solutions to best serve them.”
Lack of cybersecurity of video systems made headlines in 2016. The Mirai cyberattack that year impacted Internet service on the East Coast of the United States and kept several high-profile websites offline. Cybersecurity attacks later in the day were more global in nature. The cyberattacks were carried out by a botnet, a network of bots, which are software applications (in this case, computer viruses) that communicate with each other and run tasks automatically over the Internet. IP-Enabled Cameras Bots can infiltrate unprotected computers and then use the computing power of their ‘hosts’ to carry out various kinds of cyber-attacks on other Internet targets. In the case of the Mirai attacks, a hidden army of bots worked together to bombard various websites with so many bogus requests that the sites became overwhelmed by the volume of traffic and could not respond to legitimate requests. It’s called a denial of service (DDS) attack. Many of the attacking bots were hosted by IP-enabled cameras and digital video recorders (DVRs). In other words, the bots used the computing power of our industry’s video products to launch the headline-grabbing cyberattack. Many of the attacking bots were hosted by IP-enabled cameras and digital video recorders Safeguarded Communication Since 2016, awareness of cybersecurity for video systems has grown. Today, it is understood that video solutions should be designed to safeguard communication between trusted devices, ensure that video in transit (streamed) or in storage remains encrypted, and any commands and configurations to control cameras and other devices are transmitted via a secure channel (HTTPS). Some basic best practices can go a long way to improving the cybersecurity of video systems. A small change is to remove default passwords from products and software, and to avoid using ‘guessable’ passwords. All firmware should be encrypted to reduce the possibility of it being downloaded from the manufacturer’s website and deconstructed. Use of a secure operating system that is regularly updated can protect against video tampering, altering, spoofing and snooping. Video Surveillance Systems Another precaution is to avoid remote login using Telnet or FTP, which are less secure. Finally, use of digital certificate provides assurance that data from a third party is true and not falsified. All data should be encrypted with digital certificates. Video manufacturers often provide ‘hardening guides’ to enable enterprises to protect their systems from potential cybersecurity threats. Video manufacturers often provide ‘hardening guides’ to enable enterprises to protect their systems from potential cybersecurity threats Free downloadable guides and other resources provide specific recommendations on hardening video surveillance systems by applying proven cybersecurity initiatives. For example, the OnSSI Hardening Guide for Networked Video Surveillance Systems includes guidance on password strength, how to avoid poor password practices, collaboration with IT and HR departments and how to apply software and firmware security updates. Hardware-Level Encryption It also includes standard, advanced and enterprise cybersecurity best practices for cameras, servers and workstations and networks. Another cybersecurity requirement is data-at-rest encryption to ensure that data, such as stored video, is secure right down to the storage medium in which it is held. Hardware-level encryption, firmware protection for the hard drive, and instant, secure erasing technology allow devices to be retired with minimal risk of data misuse. Despite the clear benefits, data-at-rest encryption lags other areas, such as network and endpoint security, in terms of the investment it currently receives. A Thales Data Threat report found that data-at-rest security was receiving some of the lowest levels of spending increases in 2016 (44%), versus a 62% increase for network and a 56% increase for endpoint security.
The client is a prestigious purpose-built skin, laser and cosmetic surgery clinic based in central Birmingham. In 2018, they relocated to a Georgian building following an expansion of the practice to welcome new professional associates and provide a greater range of patient services. Their upgraded and refurbished building includes a larger operating room with dedicated recovery areas, treatments rooms, consultation rooms and waiting areas. At this clinic, plastic, reconstructive and aesthetic experts carry out surgical and non-surgical procedures for the face and body as well as cosmetic dentistry, IV nutritional therapy and advanced spa treatments. IGNIS Fire Protection Services installed Inception for this popular cosmetic surgery practice in Birmingham As well as a team of renowned doctors and practitioners and their administration team, the new premise is also accessed by numerous patients and their families visiting the clinic for pre-treatment and post-treatment consultations, as well as for the procedures themselves. Access Control And Intruder Detection System In their new premises, the practice required an access control and intruder detection system that delivered: Hassle-free access for staff with various levels of authority, from surgeons to administrators, for e.g. restricted access to consultation/treatment rooms and post-procedure recovery areas Limited access to patient information, drugs, high value surgical equipment and other high-risk assets Simple and reliable off-site management by permitted personnel, at any time and via their own computer, tablet or smartphone A secure yet serene and private experience for patients and visitors, for e.g. easy entry and exit for visitors to/from the main reception area Safety Of Staff And Visitors IGNIS Fire Protection Services installed Inception for this popular cosmetic surgery practice in Birmingham. With nearly 100 years of combined experience installing security systems, the IGNIS team delivers on its reputation for quality of service, knowledge, reliability and honesty. An integrated system gives the client reassurance, simplicity and ease of use IGNIS works with integrated access control and intruder detection manufacturer Inner Range to deliver a cost effective, reliable service every time, with safety of staff, customers and visitors of paramount importance. Inner Range provided Inception, the core access control and intruder detection system used by IGNIS Fire Protection Services on this site. Inception was the perfect choice for this customer because it hangs off the same infrastructure with a single user interface. An integrated system gives the client reassurance, simplicity and ease of use. Offers Smart Building Management A pioneer of integrated access control and intruder detection systems, Inner Range has been a pioneer in the design and manufacture of intelligent security solutions since it was established in 1988. More than 150,000 Inner Range systems have been installed in over 30 countries. Inner Range’s award-winning integrated security systems offer smart building management at local, national and global levels. Inception is Inner Range’s powerful yet affordable access control and intruder detection system, now featuring a range of extra reporting functions, anti-pass back protocols and interlocking doors. The system provides this dynamic clinic with the integrated access control they need to run their business with the utmost efficiency, safety and security. Key Features Available With Inception: A web-based interface that can be controlled by authorized staff using existing smartphones, tablets or computers Various entry points starting at 2 or 4 doors and 16 users and can be expanded if required up to 32 doors and 512 users Universal inputs and outputs that can be used independently of each other, to directly control door locks and powered sirens modules Secured alarm communication is using 128Bit AES encryption to ensure data privacy Interactive Commissioning Checklist IGNIS installed the Inception system using its interactive Commissioning Checklist that ensures no steps are missedIGNIS installed the Inception system using its industry-first interactive Commissioning Checklist that ensures no steps are missed. That process includes core programming, custom automation, changing default credentials, backing up the database and downloading commissioning reports. Inception’s wireless adaptability not only gives users flexibility, it means technicians don’t need to find an IP address or connect to the user’s local network. They can also use an adaptor as a service tool to perform maintenance on site. Benefits For Client: Peace of mind – 24/7/365 access and intruder detection solutions to keep patients, staff, visitors and assets safe and secure Convenience – the system can be controlled at all times via any mobile device No forgotten codes to interrupt the sensitive day to day running of the business or cause issues out of hours Value for money - no costly additional hardware and no need for a set on-site administrator or security guard Easy access and security means reception and support staff can focus on other responsibilities such as patient care
Trackforce has entered the retail market with a leading security workforce and activities management platform that empowers retailers to effectively manage their physical security and loss prevention environment. The platform delivers actionable data analytics to anticipate, assess, and mitigate risk; it enhances compliancy management, and helps supervisors manage more resources at multiple sites from one centralized location. Retail security and loss prevention teams operate in a challenging and complex environment" Retail Security According to Guirchaume Abitbol, CEO and Founder of Trackforce, “Retail security and loss prevention teams operate in a challenging and complex environment. To be successful they must access the best type of technology to support their security and loss prevention teams and streamline management of the entire security and risk environment. Our platform is seamless. Simpler to operate and more cost effective, it helps retailers deliver enhanced shopper safety while optimizing security and loss prevention management.” Trackforce supports security and loss prevention teams by giving them predictive and historical data analytics to boost their strategic decision-making capabilities. The SaaS platform’s predictive analytics capabilities facilitate easy identification and analysis of theft patterns so that weak areas within the store can be improved to reduce risk and loss. Historic data are analyzed, cross-referenced with trends and industry best practices, and then broken down. The resulting intelligence can then be used to fine tune security both within the store and externally. Trackforce SaaS Platform The platform also consolidates and centralizes the security command and control function, eliminating the expense of posting multiple supervisors at various sites. “Now one supervisor using the Trackforce command center is empowered with communication and management capabilities to effectively oversee security at numerous retail sites. The supervisor can communicate over multiple communication channels to security officers at all locations they are responsible for,” adds Abitbol. “This delivers major budgetary savings for the retail enterprise without compromising quality in any aspect of its security environment.” The Trackforce platform prevents loss and mitigates risks by securely maintaining digital records Security and risk management within the retail environment is complex, with numerous code and compliancy requirements. Missing a deadline can result in severe fines, increased insurance premiums, or even prosecution. The Trackforce platform prevents loss and mitigates risks by securely maintaining digital records and proactively alerting stakeholders when licenses need renewing and audits and inspections are due. The security manager commands a dashboard view of the entire regulatory and compliancy landscape across all store locations. Security And Risk Management “No two retail security departments are the same,” concludes Abitbol. “So we help retail clients customize their Trackforce workforce management platform based on their unique security, loss prevention, and risk environment. Trackforce eliminates the need for time-consuming paper reports and antiquated guard tour devices. It assists security officers and loss prevention officers in fulfilling their duties effectively, giving them improved capabilities to help them face their security challenges with greater efficiency and economy.”
Decades of experience, innovative ideas, a strong commitment to quality, and a full range of first-class offset printing services: Mohn Media Mohndruck GmbH, a company of the Bertelsmann Printing Group, is one of Europe’s providers of printing and media services. At its facility in Gütersloh, Germany, some 2,000 employees are involved in professionally creating and executing tailored solutions for customers across a variety of industries. To avoid endangering staff and production, the company also has extremely high standards where the plant’s safety and security are concerned. And Bosch has supported the print specialists with advanced technology and services through multiple system generations. Cutting-Edge Solution The latest new project involved implementing a networked solution to improve fire safety “Again and again, we’ve been impressed by the innovative solutions that Bosch comes up with for us,” says Jörg Naumann, who heads the company’s fire brigade. “Bertelsmann has been partnering with Bosch for over 35 years, and for good reason.” The latest new project involved implementing a networked solution to improve fire safety in the eight-meter-high waste paper warehouses. On average, around 300 tons of paper are stored there at any given time. Problems in waste paper removal would directly impact production. To enable prompt responses to any fire events in these sensitive areas, the Bosch experts planned and implemented a cutting-edge solution. Fire Detection System AVIOTEC, the first video-based fire detection system to be certified by VdS Schadenverhütung GmbH (the VdS is an independent, renowned institution for enterprise safety and security, and harmonized body for international safety standards) plays a key role in it. Intelligent algorithms directly integrated in cameras reliably detect the first signs of any smoke or flame. This technology detects fires at their source much more reliably than conventional detectors Particularly in challenging large-volume buildings, this technology detects fires at their source much more reliably than conventional detectors, which are not triggered until smoke reaches them. The data generated by the new fire protection solution come together in the Bosch Video Management System. If AVIOTEC identifies a potentially dangerous situation in any of the waste paper warehouses, it immediately alerts the continuously staffed emergency service desk of the plant fire brigade. Building Integration System The situation can then be checked on a video screen and appropriate steps will be initiated. The use of this innovative technology permits very early detection of any fires. This prevents major damage and resulting production downtimes, thus saving the company a great deal of time and money. To additionally enhance security and efficiency, all of the integrated on-site systems for fire protection and video security are managed by the Building Integration System from Bosch. As required, the security systems can be centrally or locally monitored and controlled by staff as appropriate. Not only Mohn Media benefits from this, but also all of the other companies of the Bertelsmann Printing Group operating at the same site.
e-shelter security has installed over 2,000 smart Sony network cameras to monitor high-security buildings and critical infrastructure at data center locations in Europe. Integrated Security Solutions Expert The Frankfurt-based system integrator builds and operates integrated security solutions for mission-critical environments The Frankfurt-based system integrator builds and operates integrated security solutions for mission-critical environments, where customer applications must be available around the clock. As well as offering necessary hardware and infrastructure redundancy, the centers must also be protected against virtual and physical attackers. To prevent unauthorized access to servers and other infrastructure without creating unnecessary barriers, e-shelter security is making increasing use of intelligent, self-learning security systems. Physical security is supported by Sony SNC-EB632R infrared and SNC-WR632C dome cameras that are used for perimeter surveillance at the data center locations, together with SNC-EM600 minidome cameras that are used for indoor surveillance. Sony Video Security Dome Cameras Key criteria for the choice of cameras were very high image quality - even in challenging environmental conditions - and extreme reliability. “Another decisive factor for us was our long-standing cooperation with the Sony Video Security team” says Kai Friedrich, Head of Application Engineering and IT at e-shelter security. “Their expertise helps us to think in terms of not just products but about entire solutions. Equally, they have provided us with very sound technical advice and support throughout the entire project.” Cayuga Video Management System The Sony cameras are controlled and managed using SeeTec’s Cayuga video management system The Sony cameras are controlled and managed using SeeTec’s Cayuga video management system. All cameras are connected to e-shelter security’s certified emergency call and service centers, allowing appropriate intervention to be initiated in the event of an incident. As well as ensuring the physical security of the data centers, the cameras also provide protection against cyber-attacks on customers’ assets. High levels of integral security prevent hackers from using the Sony cameras as an entry point into the customer’s own network. Due to the positive experience gained during more than three years of cooperation on data center projects, e-shelter security is also using Sony cameras in logistics centers, consulting/finance industry office buildings and smart building projects where the company combines innovative security technology with new digital technologies.
Brian Ishikawa has always kept tight control over his video surveillance system, allowing only authorized personnel within his corporate security division to access video footage. So it was a change for Ishikawa, Senior Vice President and Director of Corporate Security for the Bank of Hawaii, to get used to the idea of authorized staff from the bank’s branch division being able to review video for operational, compliance and marketing-related purposes. The insights collected from the video are helping the bank make more strategic decisions about staffing, customer service and even future branch design. Business Intelligence Our March Networks surveillance platform is providing us with some significant business and non-security-related uses" “Our March Networks surveillance platform is providing us with some significant business and non-security-related uses,” Ishikawa explained. Bank of Hawaii, which operates 69 branches and 373 ATMs across Hawaii, American Samoa and the West Pacific, is currently using March Networks Searchlight for Banking software to gather business intelligence at its branches. Searchlight’s mix of surveillance video, teller/ATM transaction data and analytics delivers valuable insights into the bank’s operations, as well as helping to enhance security and uncover fraud. “Our branch division folks look at the data to get ideas on how we should do our branch operations or staffing differently,” he said. People counting data — collected by FLIR Brickstream3D sensors integrated with the Searchlight software — tells them which entrances and exits are most used so they can place marketing materials in high-traffic areas. Video Surveillance Products The information is also being used to help determine future branch layouts. Queue length and dwell time data, meanwhile, help them understand their busiest time of day, and day of the week, so they can staff branches appropriately. “It’s a huge plus for us,” said Ishikawa. “Our executive management team can see the benefits of the video solution, and the future possibilities for this data.” A forward-thinking bank that’s keen to try new technology, Bank of Hawaii began exploring Searchlight after its success with March Networks’ other video surveillance products. The bank first started using March Networks systems in 2015, when it was time to upgrade its legacy DVRs. At the time, Bank of Hawaii was relying on two different video platforms, and it wasn’t happy with their performance. After enlisting the help of a consultant, and doing his own research at security tradeshows, Ishikawa says the decision to go with March Networks was clear. Network Video Recorders 'March Networks’ products are really engineered for the banking environment" “I remember asking some of my banking counterparts, ‘Hey what are you guys using?’ And they strongly recommended March Networks,” he recalled. The consultant came to a similar conclusion. He said, "March Networks’ products are really engineered for the banking environment,’ so that helped us make the decision.” Bank of Hawaii is currently using March Networks 8000 Series Hybrid Network Video Recorders (NVRs) in about half of its banking branches. The Linux-based devices provide reliable video surveillance recording and management, and are also easy to service, which is a huge bonus for Ishikawa and his team. In addition, the 8000 Series rack mount units feature an innovative ‘dock and lock’ station that allows technicians to easily remove and service the recorder while leaving all rear connections clean and organized in place. Existing Analog Cameras “With other companies, you have to power down the recorder for several minutes to service it, and that means unplugging and re-plugging all the inputs. You miss a number of minutes of recording during that time. With March Networks, we’re able to just pull out the hard drive and pop in another one without taking the NVR offline,” he said. “That’s huge for us.” According to Ishikawa, Bank of Hawaii also appreciates the 8000 Series’ hybrid support, which allowed the bank to continue using its existing analog cameras, and the motion histograms in March Networks Command video management software, which show Ishikawa and his team where motion occurred and helps them rapidly locate video evidence. “Command’s modern interface is really user-friendly, and it’s very easy to find video,” said Ishikawa. Dynamic Range Technology Bank of Hawaii has installed MegaPX ATM Cameras, which are purpose-built for ATMs “When someone is telling you, ‘Hey we had a problem at this branch this morning, I don’t know what happened, but it must have been around this time’, we’re able to find that video much more quickly on a March Networks platform.” The bank’s high resolution cameras also make it easy to discern important details. In its newer branches, Bank of Hawaii is using March Networks ME4 Series IP cameras, which capture 4MP images and feature high dynamic range technology to optimize image quality in both low and bright light. The bank is also using Oncam 360° cameras for high-resolution panoramic views. For security at its bank machines, Bank of Hawaii has installed MegaPX ATM Cameras, which are purpose-built for ATMs. Video is integrated with the bank’s ATM transaction data in the Searchlight software for rapid investigations into customer complaints and potential fraud. More Comprehensive Oversight “It’s so easy to search,” said Ishikawa. “It takes us exactly to that transaction and the associated video so we can figure out what transpired.” The bank is also integrating its teller transaction data with video in Searchlight for more comprehensive oversight of its branches. The combination of video, transactions and analytics helps it get a more holistic view of its services. “Transaction data is not always indicative of how busy a branch is,” Ishikawa said, noting that lengthier conversations at the teller counter often create value because the customer returns later to access another bank product or service. Having video and analytics is an added layer of information. Being able to remotely access video also helps Ishikawa’s security team conduct virtual patrols. This saves them both time and money. Uniformed Security Member Capturing video of the incident helped underscore the serious nature of the situation “In the past, whenever there was an issue, we had a uniformed security member head out and physically check the branch. But with virtual patrols, we can do fewer physical visits and, when we do visit, it’s a more meaningful visit.” The security team, for example, can keep an eye on issues with vagrancy and loitering by simply logging into the Command software. March Networks video has helped the bank successfully address some of these issues. In one case, a person was routinely visiting a branch and causing disruptions by yelling and throwing deposit slips on the floor. “We don’t always know the situation, but if a person is yelling or displaying erratic behavior, they pose a risk,” said Ishikawa. Capturing video of the incident helped underscore the serious nature of the situation. Investigating A Fraud “We were able to show police that this was not a minor disruptive party. It was a very concerning issue for us. And it wasn’t just our bank, it was occurring in other banks, too.” Going forward, Bank of Hawaii is planning to migrate its remaining retail branches to March Networks. Given the widespread benefits of intelligent video, Ishikawa predicts that, like him, more bank security managers will receive requests to share their video surveillance securely with other departments. “In the future, it won’t just be security that’s asking for a video upgrade,” he said. “It’s going to be other parts of the business saying, ‘We want a piece of the pie too.’ Because surveillance is more than just investigating a fraud or robbery incident. Now, video surveillance is a lot more than that.”
3xLOGIC, Inc., a provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announces that the Bradley Business Center, located in Chicago, has installed a 3xLOGIC infinias CLOUD access control system throughout the redevelopment project. HTML Global, an IT Managed Services Provider (MSP), oversaw system installation and continues to provide remote system management. Bradley Business Center (BBC) is the largest redevelopment project on Chicago’s north side, comprising over 500,000 square feet, spread over 22 acres. The BBC offers a unique shared office environment for entrepreneurs and professionals and boasts a wide array of features and amenities. Controlling Common Areas Both organizations do the day-to-day administration of the system, with HTML Global providing back-up and higher-level functions At present, the 3xLOGIC infinias system manages a total of 43 internal doors throughout the complex, split between BBC-managed doors and those for a tenant company, Compass Health Center. The two organizations manage their own access separately but use some of the same network and PoE switches. BBC doors managed are mainly those controlling common areas and shared amenities— parking, fitness facility, rooftop terrace, and others—but also data rooms and other sensitive areas within the office space. Both organizations do the day-to-day administration of the system, with HTML Global providing back-up and higher-level functions when requested. “When we started with BBC, they were looking to us for our knowledge base, and we installed a few doors at that time. Then, we built out the system as they added new offices and common areas to be managed,” explained William Hunt, Managing Director, HTML Global. Cloud-Based System “The distributed Ethernet network can easily handle all the doors and that simplified installation and on-going management. The BBC property management staff don’t want a server onsite, so a cloud solution nicely fits their needs. Another advantage for BBC is our RMR services and the fact that a cloud-based system is mainly operating expenses, not hardware capital expenses—that’s economically advantageous for a property management business.” “There are so many other advantages to a cloud-based system, especially our ability to add doors when any of the resident companies want to join the system, or to expand the number of doors for existing customers—we can add one door or hundreds of doors upon request,” said Hunt. “Compass likes the system functionality and ease-of-use so much, they recently expanded it to their Northbrook location, too. That way, when staff move between the two facilities, they only need one set of credentials.” Access Control System Such high-level control and ease of use is accomplished with minimal hardware on site BBC controls access by zone and/or amenity for each credential holder, administrators can add zones and close access to other zones with a few keystrokes. Door control is granular, making it easy to provide all-areas access to senior staff and highly-limited access, for example, for contractors and temporary workers. Such high-level control and ease of use is accomplished with minimal hardware on site. Many administrators were up and running on the infinias system with very little training, if any. With a cloud-based access control system, new tenants can join the system with ease, or a tenant can be removed from the system in a matter of minutes. Fix Things Remotely Hunt again, “As an MSP, we are overseeing a system that updates itself automatically, and because BBC management doesn’t have a full-time IT person, that’s where we come in.” The future looks bright for HTML Global with the Bradley Business Center. Current office space is nearing fully-leased status, and BBC management is looking to expand their property offerings into additional buildings located on the same parcel. Hunt is impressed with another feature of the cloud-based system, “The network is set up on PoE switches, so if a door isn’t acting properly, we can fix things remotely, we don’t need to roll a truck—that’s very cost-effective.”
Round table discussion
ISC West 2019 is in the industry’s rear-view mirror, and what a show it was! The busy three days in April offered a preview of exciting technologies and industry trends for the coming year. We asked this week’s Expert Panel Roundtable: What was the big news at ISC West 2019?
When security topics become a part of current events, it is usually in a negative light. Security generally only becomes news when it fails, sometimes in a dramatic, high profile and tragic way. However, security failures can also shed light on lessons learned and opportunities to improve. Working toward better security can translate into the purchase of more goods and equipment supplied by our market. For additional insights into the intersection of security and current events, we asked this week’s Expert Panel Roundtable: Good news or bad news? How do news reports and/or current events influence the general public’s opinion of physical security?
The year ahead holds endless promise for the physical security industry, and much of that future will be determined by which technologies the industry embraces. The menu of possibilities is long – from artificial intelligence to the Internet of Things to the cloud and much more – and each technology trend has the potential to transform the market in its own way. We tapped into the collective expertise of our Expert Panel Roundtable to answer this question: What technology trend will have the biggest impact on the security market in 2019?