Focused on Revenue, Knowledge and Branding, whether its profitable new cloud services, specialist ‘how to’ training or simply making a company stand out from the competition, GAP has what a business needs for success. Pyronix has launched their ‘GAP’ initiative, in an effort to help installers and their businesses grow, by working smarter and building their brand. Key areas Providing free tools to make an installer’s business grow faster, GAP focuses...
Pedestal PRO, the manufacturer for access control pedestals, in cooperation with Aiphone, the international manufacturer of intercom and security communication products, has introduced a freestanding entry station tower for use with Aiphone’s multi-tenant GT Series. Pedestal PRO’s 64TOW-AIP-001-304 is a beautiful, low-profile, brushed stainless steel tower designed to accommodate the Aiphone GT-DMBN-SSP Video Entry Station component. Its modern shape, featuring a...
Given the current outbreak of COVID-19 and the impact the virus is having on global communities, customers, employees and families, AAEON would like to share their business continuity plans, and how they can help. Operation as Usual All AAEON facilities and functions are running as usual. The manufacturing sites in AAEON Taiwan and China are at full operation. The Supply Chain Management, FAE, RMA, and Logistic Center in AAEON Europe Netherlands remains working without disturbance. All AAEON E...
Beyond Encryption, the provider of secure email systems, road tested its working from home policy, safe in the knowledge that their ‘Digital Recorded Delivery®’ email system will continue to keep their communications secure. With the fears surrounding the Coronavirus (COVID-19) outbreak worsening by the day, businesses are already relying on technology for remote working. According to Cisco Systems, WebEx meeting traffic connecting Chinese users to global workplaces has increase...
When one installs an XR Series alarm panel in a building that’s already wired for IP network, they’re in luck. DMP’s new 7463 Network Thinline Keypad gives them the advantage of saving money by easily plugging into the existing network. Perhaps they’re installing DMP in a remote building in which running new wire would be costly. Instead, install DMP’s new 7463 keypad and keep the job costs lower, all while they continue to get the same reliable functionality and p...
St Albans based Sandringham School has recently spent nearly £8m in new build and renovation of existing accommodation to create a world class learning campus. As an outstanding rated school, its aim is to become a world class educational facility where students receive the best possible education. Amthal partners Sandringham school to maintain its high profile intruder alarm systems and secure the entire campus site. Former pupil Luke Allam, is now responsible for his old school to carry...
ASSA ABLOY publicly launches the RITE Slide, an integrated opening assembly where all individual door components are included to create a complete door system. RITE Slide is engineered for a wide array of applications and industries, specifically where sound control and space are critical to the design, such as medical exam rooms, patient rooms, offices and hotel meeting spaces. “Drawing on years of experience and expertise in building acoustically rated door systems, RITE Slide is an innovative opening solution that enhances privacy, saves space, and is aesthetically designed to meet the needs of a variety of customers and end-users,” said Stacey Callahan, ASSA ABLOY Door Group’s Vice President of Marketing and Innovation. Ensuring privacy and quiet operation RITE Slide’s unique, integrated assembly design includes all of the necessary door components RITE Slide ensures privacy and quiet operation with sound seals, automatic door bottom, and soft-close operation to minimize slamming, and wear and tear on the door and hardware. Offering both acoustically rated and non-acoustic options, the sliding door has a perimeter seal that blocks out light and sound, and operational door hardware for passage or privacy with locking applications. The acoustically rated series has been third-party tested to an STC 34 utilizing a flush wood door as a complete assembly according to ASTM E90. A barn-style sliding door, RITE Slide’s unique, integrated assembly design includes all of the necessary door components including the frame, door, operating hardware, track hardware and accessories. Traditional swing doors RITE Slide’s design also saves space by occupying a fractional footprint compared to traditional swing doors. The aluminum frame and track has a narrow 1-1/2” face frame profile for a sleek aesthetic design. Adding to the modern design, RITE Slide comes in 11 veneer species, 5 door stain colors and 6 cut-out options as standard, with further custom capabilities available. The door also incorporates built-in three axis adjustability for ease of installation and operation.
IP audio and control innovator Barix announces the opening of a new research and development center for next-generation, intelligent audio technologies. Based in Aveiro, Portugal, the Barix Innovation Center focuses on “what’s next” for the company, including audio analytics, anomaly detection, predictive maintenance, and environmental sound monitoring. Barix Founder and CTO Johannes Rietschel identified Aveiro as the ideal location given its proximity to the University of Aveiro, one of Europe’s famous technical institutions. Barix has been aggressively hiring local engineering talent, including recent university graduates, to fill key engineering and research roles. The close proximity to one of Barix' long-term, strategic production partners, HFA SA, will further accelerate Barix’s ability to quickly build custom solutions at this new facility. Energy-efficient solutions Our new Innovation Centre places Barix in the centre of European digital development, a perfect home for Barix" Barix’s business headquarters will remain in Zurich, and will retain its local engineering talent alongside all sales, marketing, product management and other staff. “Aveiro is known as Portugal’s ‘digital city’ and produces a high rate of digital technology innovations, many of which originate from university students and graduates,” said Rietschel. “Our new Innovation Center places Barix in the centrer of European digital development, a perfect home for Barix, which has brought Audio over IP innovations to broadcast, commercial AV, security, retail and other markets for 20 years.” “This new location does not replace our Zurich operation; rather, it will propel Barix innovation in new directions. And we will use our latest-generation, modular platforms to build very powerful, reliable, compact and energy-efficient solutions that serve a continually evolving set of end user requirements.” Widespread adoption of AI At the recent ISE 2020 Show for AV professionals, Barix offered a preview into its next-generation intelligent Audio over IP solutions. These include environmental audio monitoring, detection and analytics solutions for everything from general concerns (noise measurement) to highly sensitive operations (global, universal emergency intercoms, government facility monitoring). We expect widespread adoption of AI and adaptive learning innovations" “The new age of intelligent, widespread devices that understand and hear their surrounding is only beginning,” said Reto Brader, CEO, Barix. “We expect widespread adoption of AI and adaptive learning innovations in all of our markets, and we are proud to have secured highly qualified talent in Portugal for our next-generation research and development team.” Custom-developed OEM products Among the first manufacturers to bring Audio over IP products to market, Barix enjoys an exceptionally large base of installed products worldwide, including custom-developed OEM products for other companies. In recent years, Barix has accelerated product development for its core markets, including multi-site audio distribution (RetailPlayer, SoundScape), intercom and paging (Paging Cloud, IP Former), and broadcast audio transport (SIP Opus hardware codecs, Reflector uncompressed streaming service). Barix will demonstrate these now-shipping products, along with next-generation prototypes from the new Barix Innovation Center, at the 2020 NAB Show for broadcasters (April 19-22, Las Vegas Convention Center, Booth C1139) InfoComm 2020 for AV professionals (June 17-19, Las Vegas Convention Center, Booth C6150), and ISC West for security professionals (July 2020, Sands Convention Center, Las Vegas, Booth 19140; rescheduled from March 17-19).
Smart R Distribution has announced it will be exhibiting at The Security Event which takes place at the NEC Birmingham on 28-30 April 2020. Simon Shawley, who recently joined Smart R Distribution in a business development role, says the exhibition will provide an ideal opportunity for the company to formally launch its new CCTV division. “Many of the visitors to The Security Event will know of Smart R Distribution as a specialist distributor of Access Control, with specialist knowledge in cards and reader technology, but we have in fact been supporting CCTV products for some time.” “However, with both product sets now almost routinely being specified for the same projects, we believe the time is right for us to significantly increase our CCTV activities and work with installers and system integrators to generate new sales opportunities.” Value-added distributor We are looking forward to presenting many of these products to existing and potential new customers" Smart R Distribution is confident that by combining the industry knowledge of founding directors, Derek Clenshaw and Neill Williams with Simon’s extensive CCTV expertise, it will establish clear blue water between itself and other distributors by adding real value to the supply chain. The company takes pride in having built an enormously talented and highly trained pre and post sales team who are just one phone call away when installers and system integrators are looking for objective, professional advice on how to ‘put the right pieces together’ in terms of integrating Access Control and CCTV. Hanwha Wisenet L camera range In addition to distributing and offering first line technical support for an extensive range of door entry and access control solutions from many of the electronic security industry’s manufacturers, Smart R Distribution is a distributor of Vivotek CCTV products. It is also one of just two UK distributors who are able to supply the keenly priced Wisenet L camera range manufactured by Hanwha Techwin. “We are looking forward to presenting many of these products to existing and potential new customers who visit stand G70,” said Simon. “We will also take the opportunity to raise awareness of the new range of CCTV products from Comelit.”
Videalert, one of the UK’s suppliers of intelligent traffic enforcement and management solutions, announces the immediate availability of Stingray, a new modular ANPR camera solution. Designed for use with Videalert’s expanding range of multi-purpose Mobile Enforcement Vehicles (MEV), this modular solution features the latest generation of HD cameras with upgraded infra-red lighting to deliver enhanced capture rates and increased productivity in all parking and traffic management applications. Delivering higher productivity According to Tim Daniels, Sales and Marketing Director of Videalert: “This innovative new camera solution will be fitted to all our new MEV platforms and can be retrofitted to existing vehicles. It can deliver higher productivity as number plate read rates of over 98% can be achieved in a wide range of applications with vehicles being driven at normal road speeds.” Stingray includes the latest generation HD ONVIF-compliant cameras Stingray includes the latest generation HD ONVIF-compliant cameras and all networking components in a simply styled roof-mounted pod that is easier to install as well as being less obtrusive than individual roof-rack mounted units. It features integrated, upgraded infra-red lighting which accurately captures crisp images of reflective number plates at distances of up to 40 metres. A full color overview module also captures contextual images of vehicles in both daylight and challenging light conditions. Rapid deployment in different enforcement “Maintenance is also simplified as the complete housing can be quickly replaced in the event of a parts failure,” continued Daniels. “This minimizes down time for MEVs and to further increase productivity.” Videalert also provides a complete suite of software for rapid deployment in different enforcement and monitoring applications. The MEVs are fully compatible with Videalert’s hosted Digital Video Platform, allowing councils to quickly extend enforcement to other areas without having to make further investment in IT infrastructure.
Aiphone, the international manufacturer of intercom and security communication products, introduced its IXG Series IP-based video intercom, a comprehensive solution providing multi-tenant and mixed-use building managers with reliable network communication and entry security along with the convenience of a tenant mobile app. The IXG Series integrates multiple security layers to meet property managers’ needs for a single facility or an entire portfolio of mixed-use properties. The cloud-based IXG Series Mobile App enables tenants to screen visitors and unlock entries using their smartphones from virtually anywhere in the world. The app may be used with or without an individual interior station. Building managers may select to have tenants screen visitors or have all entry requests go directly to a guard station before being transferred to the appropriate suite or apartment. Elevator control adaptor The IXG Series further enhances security with an available elevator control adaptor to ensure visitors access only the floor on which the tenant works or resides. All entrance, tenant and guard stations include touchscreen displays “The IXG Series combines all the feature-rich benefits of an IP-based intercom with the versatility of a multi-tenant solution,” said Brad Kamcheff, Aiphone marketing manager. “With its virtually unlimited station capacity, the IXG Series provides configurations to meet the specific needs of mixed-use property managers and their tenants.” Benefits of IXG Series video intercom All entrance, tenant and guard stations include touchscreen displays and enable onboard event recording with a microSD card. Other features and benefits of the IXG Series video intercom include: Illuminated touchscreen entrance panel for interface and video display Available later in 2020, a physical video guard station Video conferencing between guard stations Confidence that the system is functioning as intended with scheduled or manual health checks of all stations, components and network connections Ease of installation. All stations are Power over Ethernet using standard structured cable (Cat-5/Cat-6) Compatible with future IX Series The IXG Series may be combined with Aiphone’s IX Series 2 peer-to-peer video intercom system with its many door, master and sub stations, adapters and modular emergency towers and wall boxes, to create broader, more powerful solutions for large and enterprise-level applications. The IXG Series is compatible with legacy and future IX Series and IX Series 2 products. Throughout 2020, Aiphone will be celebrating its 50th anniversary in North America by thanking customers, dealers, integrators and employees for providing the opportunity to develop and improve better security and communication solutions.
Boon Edam Inc., a global provider of security entrances and architectural revolving doors, announced that the company has hired a new Service Sales Manager and further expanded its national and enterprise sales teams to support continued strong demand for security entrance solutions in the Americas. With hundreds of entrance installations across the country, Boon Edam is committed to helping organizations keep their solutions running for many years with minimal interruptions. Al Vandine has come on board as a Service Sales Manager who will be recommending preventative maintenance and other service plans primarily in the New York City and Washington DC areas. Enterprise Accounts was an initiative started in 2013, and is currently managed by Greg Schreiber, Senior Vice President of Enterprise/Global Accounts. Access control systems Serving 20 years with Boon Edam in various roles, Glen has a great deal of knowledge when it comes to security entrances The team works in cooperation with Regional Sales Managers to ensure that enterprise customers receive superior service at all levels. Two new members were promoted from regional Business Development Manager roles to Enterprise Accounts Managers: Dave Whitis will cover the Southeast region and has over 25 years of sales and operations experience in the security industry, including an accomplished background in designing and implementation of access control systems. Dave has been with Boon Edam for 9 years and currently resides in Senoia, GA, a suburb of Atlanta. Glen Tracy oversees the Midwest Central region. Serving 20 years with Boon Edam in various roles, Glen has a great deal of knowledge when it comes to both security entrances and revolving door solutions. Glen works out of his office in Salt Lake City, UT. Improve customer service In addition, Joe Seagriff and Ted Lewis are now Directors of Enterprise Accounts for eastern and western North America respectively. To increase sales coverage and further improve customer service in the USA, Boon Edam has promoted new leadership and hired additional Regional Sales Managers (RSM’s) to deliver on-site entrance consultations in smaller geographic regions. JC Powell has been promoted to Vice President of Sales. He will be supervising 14 RSM’s across North America. JC started with the company in 2011 as an RSM and progressed to National Sales Manager for the South and West in 2016. JC has a background in construction and security sales spanning 21 years and lives in Dallas, TX. Management and consulting Scott is a security technologies veteran having served in several capacities from door hardware Brian Marshall has served as an RSM with Boon Edam since 2011 and has been promoted to Regional Sales Director responsible for training all RSM’s. Brian is based in Fishers, IN. Connie Winters is the new Mid-South RSM, covering the Carolinas, Tennessee and Arkansas. From thermal solution start-ups, to Fortune 500 technology companies, Connie brings over 25 years of business development, manufacturing, and sales experience to the Boon Edam team and is based in Raleigh, NC. Scott Bryan is the new Southeast RSM. Scott covers Florida, Georgia, Alabama, Mississippi and Louisiana. Scott is a security technologies veteran having served in several capacities from door hardware, to integration and more recently, management and consulting. He earned his BICSI certification as a RCDD. He also is an ASIS member and earned his PSP in 2010. Scott is based in Suwanee, GA. Physical security Scott Delk is the new Midwest Central RSM, covering the Dakotas, Minnesota, Iowa, Missouri, Nebraska, Kansas, Montana, Idaho, Wyoming and Colorado. Scott has over 26 years of experience in physical security, having held numerous positions with Stanley Security, ASSA ABLOY, Avigilon, Allegion and IDENTIV. Scott is based in Kansas City, MO. Wendy Stimac is the new Great Lakes RSM. Wendy covers Michigan, Wisconsin, Illinois and northern Indiana. Wendy’s 20 years of success in sales includes Panasonic Security and Johnson and Johnson. She is based in La Crosse, WI. Industrial and corporate customers Kathleen Schreiber is the new Midwest East RSM. Kathy will be covering Western Pennsylvania, West Virginia and Eastern Ohio. Kathy joined the Boon Edam Enterprise Sales Team in June of 2016 in the role of Entrance Analyst – Program Leader. Her prior success in sales included the oil, gas and physical security industries serving enterprise, industrial and corporate customers. Kathy is based in Pittsburgh, PA. Comprised of Inside Sales Representatives and Project Coordinators, the Sales Support Team is run by Chris Grabowski, the Director of Sales Support. His team works with Boon Edam’s regional RSM’s to ensure the success of the entrance order from purchase order to shipment. Gisette Suarez, Leif Reedstrom and Greg Hampton joined the team as Inside Sales Representatives, and Rhonda Welton has joined the team as a Project Coordinator.
ISC West attendees include physical and IT security professionals; dealers, installers, integrators, end-users (from various vertical markets), law enforcement/government officials, consultants, specifiers, architects, engineers, consultants, and more. Within the ISC brand, we are continuing to diversify and grow the number of attendees by attracting international visitors, as well as encouraging physical and IT/IoT teams to visit the show together. Our VIP program, branded the ISC Executives' Club® program, attracts the highest level attendees who have buying power for their organization. Members include: high level end-users from government, education, healthcare, retail, casino gaming (and other verticals), national integrators (along with their End User customers), specifying security consultants, and independent dealers/installers with open projects and decision-making power. Some examples of Executive Club clients attending this year's event are the Department of Homeland Security, Apple, Google, San Francisco 49’ers, Sephora, AirBnB, and United Airlines, just to name a few. “We are so honored to have such dedicated and influential customers in our Executives’ Club program. They are among the top thought leaders of the physical/IT security industry, and we are truly grateful for their loyalty to our event brand”, said Sharon Kelley, ISC Attendee Relations Manager. The show floor The show floor has six featured areas to mirror the evolution of the converged security industry. The areas include: Public Safety, Smart Home, Connected Security, Emerging Tech, Drones & Robotics, and (new for this year) Loss Prevention & Supply Chain. The Emerging Tech and Loss Prevention & Supply Chain areas will be located in the Venetian Ballroom, along with the International VIP attendee lounge, and Venetian Ballroom Theatre, which will feature complimentary Drone & Robotics and Loss Prevention education sessions, along with the Mission 500 5k run/2k walk awards ceremony. At the show, you’ll see a new ISC re-brand that has created more identifiable segments and will assist with easier show floor navigations for attendees.The ISC Executives' Club® program attracts the highest level attendees There is never a shortage of special events at ISC West. Below are a few you won't want to miss: Charity Events (AIREF Golf Classic, Mission 500 5k run/2k walk) Awards Ceremonies (Sammy Awards, New Product Showcase Awards) Industry parties (SIA Market Leaders Reception, ISC West Customer Appreciation Party at TAO). These events are designed to enable attendees and exhibitors network with peers and forge new connections. Visit the ISC website for a list of all our Special Events taking place. Women in security SIA Women in Security Forum is thrilled to be hosting the second annual breakfast at ISC West In addition, the SIA Women in Security Forum is thrilled to be hosting the second annual breakfast at ISC West. “It’s great to see the security industry embrace this initiative and we hope signature events like this will continue to raise awareness of the importance of gender diversity as a competitive differentiator” states Kim Landgraf, SIA Liaison for the Women in Security Forum. This year’s breakfast will feature keynote speaker, Jaime Paris Boisvert, GM for Siemens Smart City Infrastructure. Jaime will share her insights on leading strategy, sales, and operations whilst working closely with clients to deliver solutions that optimize buildings and infrastructure by improving energy efficiency, comfort, safety, and security. Looking beyond ISC West this March, the ISC Security Events portfolio for 2020 also includes the Expo Seguridad event in Mexico City in April, ISC Brazil in Sao Paulo in June, and ISC East in New York City in November (co-located with Infosecurity North America).
How can security system integrators not just survive but thrive in today’s IT-led market? The key seems to be in training. As increasingly more clients look to integrate access control with IT environments, they want integrators with the specialist skills to achieve this. For integrators that don’t invest in training, the risk is being left behind. Because many security system integrators aren’t providing specialist IT support, manufacturers are now offering services to make implementations and integrations easier. This isn’t a scalable or desirable option for many manufacturers though, they don’t want to become integrators. The result? Manufacturers will be pushed into developing products that can be integrated with IT networks off the shelf. And this isn’t necessarily the best option for end user, manufacturer or integrator. With a growing number of cloud-based security solutions, integrators also face the threat of clients opting for installation-only services. How security system integrators can survive and thrive today It’s not all doom and gloom for security system integrators though. To avoid becoming redundant, or being downgraded to simple access control installers, there’s lots you can do to strengthen your position. Listen carefully Many integrators are reluctant to do this, but it’s a great way to demonstrate the depth of your experience One of the first ways you can distinguish yourself from your competitors is by really listening to what your clients want and need. You can then translate this into a security or access control application tailored carefully to them. Many integrators are reluctant to do this, but it’s a great way to demonstrate the depth of your experience and product knowledge. It’s far superior to carrying out a standard implementation, which can leave clients feeling they’ve not been listened to or given good value. Up your IT knowledge TCP/IP has become the standard for communication between devices and central server applications in access control and security in general. So every technician now needs to know how to connect IP devices to networks and configure them in the central application. This is only the tip of the iceberg though, there’s so much more that integrators now need to be proficient in when it comes to IT. From understanding a client’s WAN, LAN and VPN networks to back-up systems, encryption technologies, key management and transparent communication. It’s also important to know how to integrate applications at server level, whether you’re integrating two or more security systems or a HR database. Most integrators have begun to invest in one or two IT experts, but this usually isn’t enough to meet clients’ needs. To really stay ahead, it’s crucial to invest more heavily in IT training and expertise. Choose your portfolio carefully When considering your portfolio, ensure you check the background of each product’s manufacturer Ideally, your portfolio should be small but rich, which is more difficult than it sounds. Choosing products that will scale easily is complex, and you need to consider the potential for increased functionality or connectivity as well as scalability. When considering your portfolio, make sure you check the background and outlook of each product’s manufacturer. You don’t want to select items that are likely to be discontinued in the near future, which can often happen after a manufacturer is acquired, for example. Get in the cloud In the security market, the mid and low segments are already shifting to cloud-based solutions that need neither integration nor IT skills. This leaves you with opportunities for just installation and maintenance services, where profit opportunities are reduced. An alternative is to begin selling cloud-based security services yourself to help you attract and retain clients for the long-term. Give clients added commercial value As competition increases and budgets shrink, offering added value, to new and existing clients, is a vital way to differentiate your business. This will help you to not just defend against competitors but to grow your business and increase your profitability. Configuring access control reports for clients is just one example. It’s relatively straightforward to do but provides really valuable insight into visitor flow. This can then enable them to, for example, staff reception adequately and provide sufficient catering, which all improves the experience for visitors and employees. Providing this kind of consultative service, instantly pushes you up the value chain. Stay agile and well informed To survive and grow as a security system integrator today, the upshot is that it’s crucial to keep pace with the market’s ever-changing trends, technology and client needs. And, to make sure you’re ready to adapt and give clients the services they want, it’s vital to give your people the in-depth training they need.
Entrance control and access control - of the physical kind - are common terms in the security industry which are often used interchangeably, but should they be? Having worked both sides of the fence, with previous roles at TDSi and HID and now the Major Accounts and Marketing Manager at Integrated Design Limited, Tony Smith highlights the subtle but important differences between these two terms and the systems they refer to, outlining how they should work together to achieve optimal security. Access control is a system which provides discriminating authentication Access control provides a discriminating authentication process and comprises the software or hardware that defines the criteria for acceptance or denial Used to describe a system which performs identification of users and authentication of their credentials (deciding whether or not the bearer of those credentials is permitted admission) access control is an incredibly broad term. Access control provides a discriminating authentication process and comprises the software or hardware that defines the criteria for acceptance or denial of an individual to a restricted area. Entrance control – such as security turnstiles - takes the output of that validation and has the capability to see whether that criteria is being adhered to, either granting or denying access as appropriate. Entrance control is the hardware responsible for keeping people honest If access control verifies authorized personnel using their credentials – their face, fingerprints, PIN number, fob, key card etc – and decides whether or not they are permitted access, entrance control is the hardware which enforces that decision by making users present their credentials in the correct way, either opening to allow pedestrian access or remaining closed to bar entry and potentially raising an alarm. For example, a card reader acts as an access control device, recognizing the card holder as having the correct permissions and saying ‘yes, this person can pass’. But, it’s the entrance control system – a turnstile, for example – which actually physically allows or denies access. Physical access and video surveillance Some entrance control systems don’t feature a physical barrier, however. Fastlane Optical turnstiles will not physically stop an unauthorized person from passing through, and instead alarm when someone fails to present valid credentials, alerting security staff that a breach has occurred. These kinds of turnstiles are suited to environments which just need to delineate between the public and secure side of an entrance, with less need to physically prevent unauthorized users from entering. State of the art access control integrations have been installed for award-winning complex, The Bower It’s also possible to capture video footage of any incidents, allowing security personnel to identify users failing to abide by the access control system’s rules, using It’s also possible to capture video footage of incidents, allowing security personnel to identify users failing to abide by access control system rules the footage to decide on the level of response required. The breach could have been the result of a member of staff being in a hurry and failing to show their card before passing through, in which case they can be reminded about the security protocol. Or, it could be an unidentified person who needs to be escorted from the premises. Entrance control and access control working together For optimum security, access control and entrance control should work together, with the entrance control system enhancing the use of the access control system, making it more efficient and better value for money. The two can’t effectively operate without each other. Security turnstiles, for example, require something to tell them that someone is about to enter – the access control system does this – and, the access control system needs a method of stopping people when they don’t badge in correctly. The two systems are complementary.
Nigel Waterton recently joined cloud video company Arcules to lead the sales and marketing efforts as Chief Revenue Officer (CRO). He brings to the task the benefit of 22 years of experience building and managing large, high-growth technology organizations. Waterton joins Arcules from Aronson Security Group, an ADT Commercial Company, where he served as Senior Vice President of Corporate Strategy and Development. We caught up with the new CRO to discuss his position and to reflect on how industry changes are impacting integrators and manufacturers. Q: What fresh insights do you bring to Arcules from your previous positions? Waterton: Generally, most manufacturers don’t understand the business model of the integrator. And if they do, their programs don’t necessarily help achieve their goals. Since most manufacturers use integrators to get to the end user, they are often disconnected from truly understanding the customer, their organization’s business and its impact on the value of the security program. In my previous role, I spent most of my time bridging the gap between these two worlds. It gives me a great platform for understanding how to achieve that with Arcules. Q: How is ‘Chief Revenue Officer’ different from your previous jobs? I have the responsibility of driving innovation for the companyWaterton: While the title is different, the ultimate role I’m in isn’t too different from previous roles that I’ve held in my career. I have the responsibility of driving innovation and strategy for the company, as well as serving as a leader for the sales and marketing team and developing a sales and marketing strategy for the company. This position allows me to build on what I’ve learned throughout my career from an end-user and integrator partner perspective and brings that expertise into the fold of this young, fresh, innovative company that’s paving the way for cloud-based innovation in the marketplace. Q: Is there an industry-wide ‘culture clash’ between the IT-centric nature of cloud systems and the physical security market? How can it be managed? Waterton: Adopters from the IT and physical security worlds are a little at odds over the software-as-a-service (SaaS) offerings as a result of a disconnect with how the cloud is defined in both spaces. A lot of people and companies are creating their own notion of what cloud and SaaS mean. And without a common nomenclature in place, there is a lot of confusion among all users. Similarly, there is a clash among integrators around how to monetize the SaaS offering. This gap can be closed through increased awareness, education and the reiteration of how ubiquitous the cloud already is in our everyday lives. Q: From the integrator perspective, what is the impact of a transition to a cloud/SaaS model on how revenue is managed in the increasingly service-oriented security market? Waterton: Transitioning to a cloud/SaaS model shifts the mindset of the integrator significantly, as the focus changes from project-centric to more customer service-based impact. Becoming more service-minded creates a greater awareness of what the client’s needs are on a day-to-day basis and how that can be improved over time. When operating with a per-project focus, it can be difficult to create a more long-term impact on an organization. With a cloud-based, service-oriented model, integrators now have the ability to manage client expectations in real-time, which greatly increases their value proposition. Q: What about from the end user perspective? Waterton: There are so many benefits from the end user perspective, including the ability to remove the process of a large investment in capital expenditures (CapEx) and shift to a more manageable, predictable operational expenditure (OpEx). Not only does this allow organizations to adjust as needs change; it also prevents being locked into a long-term solution that might not be able to move with the speed of the company as it scales. That being said, the main benefit is the ability of SaaS/Cloud services to drive innovation and introduce new features as they’re introduced without additional investment from the end user. Q: What impact does the recurring monthly revenue (RMR) model have on the operations/management/cashflow of a supplier/manufacturer company? Waterton: Traditional manufacturers struggle with the introduction of a SaaS modelTraditional manufacturers struggle with the introduction of a SaaS model for many of the same reasons integrators struggle. They must sell the board and possibly their investors on a new valuation model as well as revenue recognition model. That is constraining their innovation in the market. Oddly enough RMR from a manufacturer’s perspective is very similar to the integrator model in that cash flow is more predictable in nature. An RMR model allows a company to grow strategically and innovate constantly, expanding and adjusting to cater to client needs on a daily basis while also providing the ability to look ahead and ensure we’re meeting the needs communicated to us in the market now and into the future. Q: What will be the biggest challenge of your new position at Arcules (and how will you meet the challenge)? Waterton: One of the biggest challenges we’re seeing — and one that will have a significant impact on my role — is the challenge of market adoption of SaaS/cloud services, as well as the awareness about why cloud is a significant part of the future of the industry. There’s also an opportunity to shift the conversation within Arcules from tech-focused outcomes to becoming practitioners of risk-based outcomes. We have to focus on the risk model for organizations, not technology. If we truly understand the risks to the organization, the tool will become apparent. Answering the questions: Why does a retailer lose product? Why does a facility experience vandalism? We have to understand the sociology of it because that’s how we can address what the service does in the marketplace. Q: Taking the various elements into consideration, what will the ‘physical security industry’ look like five years from now? Waterton: In sum, wildly different. It’s much different than what it was five or even 10 years ago, and with each leap, the industry has moved forward. Products are maturing, bandwidth is improving and the knowledge that we have is exponentially more advanced. There is increasing use of outside perspectives aimed at shaking up the ‘this is how it has always been done’ mentality that many organizations have suffered from. It’s going to look very different five years from now, and cloud-based initiatives will be the key to the success of many organizations.
The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home devices shipped globally, according to IHS Markit. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the “do-it-for-me” approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer. Data capture form to appear here! When a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. Flexible service offerings and pricing are already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing, and providers such as Comcast are looking to pilot programs for just video monitoring, bundled with Internet for a low monthly fee. Home automation system Connected smart locks can actually act as an extension of a smart hub or controller Options for financing are also going to become commonplace. Smart home equipment is expensive, even when attempting to outfit a modest size home (2,500 square feet). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices, but there is a threshold. For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to communicate wirelessly with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. Residential security According to a 2018 Residential Security Market Report prepared by Parks Associates, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. For example, with their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchases. There are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” Full-time monitoring DIY products have broken down barriers for additional purchase and installation of professionally installed systems What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Instead of paying for monthly monitoring, homeowners can install a web cam, access from a smartphone or tablet and essentially do their own security monitoring. The downside of this approach is readily apparent. Without full-time monitoring, homeowners can easily miss the break-in or the aged parent who falls and can’t get up. Near-field communication Until they log on and take a look, there’s no central station to send medical aid or call the police. Connecting door locks and other devices to the Internet can also open a door to hackers, if the infrastructure isn’t properly protected. The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household Traditional security features For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market that want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring. Missed part one of our smart home mini series? Read it here.
The boundaries between the smart home market and security market at large are narrowing. Amidst a wave of expansion, suddenly everything is becoming digital. Home automation has been around for close to 30 years but hasn’t really hit it big because integration hasn’t been that simple. Now that the Internet of Things has stepped into the market, home automation is really taking off. As technology in the smart home market advances, the gap between the residential and professional security markets is growing smaller. Additional revenue for security industry There will continue to be more opportunity for interoperability, and home automation will continue to grow and eventually become a norm. Growth in the residential security market and its position as the channel for smart home solutions, have attracted numerous new entrants. Telecoms, cable operators, and CE (consumer electronics) manufacturers are joining traditional security players as they compete to fulfill consumer demand for safety and security. Connected products also provide a layer of competition as consumers must decide whether having category devices such as doorbell video cameras, networked cameras and other products suffice for their security. Smart home services can provide additional revenue streams for the security industry. In Parks Associates’ 2017 survey of U.S. security dealers, 58% report that smart home service capabilities enable extra monthly revenue. Almost half of dealers also note they have to offer smart home devices and services in order to keep up with their competition. Data capture form to appear here! Residential security solutions Growth is going to be slow and steady. Everyone needs to be realistic about that" The trend has no doubt accelerated in the last couple of years. New collaborations are being made between audio-video (AV) suppliers and security solution providers. The clientele of high-end AV products is becoming increasingly concerned with home security and property protection. So, in recent months, the requirement for residential security solutions has been increasing as technical solutions can go hand in hand with AV installers’ capabilities and client base. “One of the big mistakes many make is that they assume – based on some of the hype and big market investments – that the smart home market is set to explode,” says Michael Philpott, Senior Practice Leader, Consumer Services at Ovum. "This is not the case – growth is going to be slow and steady. Everyone needs to be realistic about that, rather than expecting some rapid ramp up simply because some big names have entered the market.” Pressure to upgrade security standards Surprisingly for what has historically been something of a grudge purchase, in the context of home automation, security is seen as a solution some consumers are looking for. Another security aspect of home automation is cybersecurity, in particular how it applies to various IoT devices in the home. Now as connected devices gather personal information from realms long considered private and protected – the bedroom, the kitchen counter, the nursery – the risks are higher than ever. All of the data that various devices and sites have collected can be combined, shifted and then exploited by marketers or even stolen by hackers. Both manufacturers of smart home products and the companies that install them are feeling pressure to upgrade security standards. They are moving to set policies that will regulate who has access to data and how it is used. Ease of installation Advances in the home market are increasing customers’ expectations as well as adoption of newer technologies A recent revelation that some “smart TVs” might be listening to conversations and transmitting them to "third parties" caused an uproar. These sets have voice activated features that enable users to change channel, turn on a DVD or browse the internet by speaking to the screen or remote. The fine print in privacy policies contains warnings that general conversations are also being heard, and one company even told owners to turn off this function if they were concerned. Another impact of smart homes on the security marketplace is to raise expectations about the capabilities of commercial systems. Products made today for residential applications are very high quality, easy to install (do-it-yourself, or DIY), and have very rich feature sets. End users expect their commercial solutions to have a similar ease of use and ease of installation. Geofencing in commercial applications The quality of video that people are seeing at home is motivating some legacy commercial customers to finally move to IP video from lower resolution analog cameras. A higher percentage of commercial customers use cellphone applications to view integrated video and access control data. People’s experience with smart thermostats has them asking for geofencing in some commercial applications. In short, advances in the home market are increasing customers’ expectations as well as adoption of newer technologies. Read part two of our smart home mini series here.
Revader Security has supplied a fleet of rapid redeployable CCTV cameras to Merthyr Valleys Homes, a housing association which owns and manages over 4,200 homes across Merthyr Tydfil, South Wales. The Transit range of mobile cameras are ruggedized outdoor surveillance solutions which have been proven over many years to deter crime and secure the vital video evidence necessary for prosecution. The CCTV team at Merthyr Valley Homes are able to regularly reposition each camera around the locality to respond to the movement of crime hotspots, antisocial behavior, burglary and vandalism. As the units can be installed in virtually any location within minutes, only minimal planning and notice is required. Tackling issues of crime and antisocial behavior Each unit delivers live and recorded footage to the Merthyr Valley Homes control center Each unit delivers live and recorded footage to the Merthyr Valley Homes control center over a combination of wired, wireless and mobile networks and are powered by a variety of sources, including mains and battery. The mobile CCTV products were provided through Caerphilly-based Seren Fire & Security Solutions, an established supplier and installer operating across the region. Merthyr Valley Homes has gradually expanded its stock of Transit redeployable cameras following consistently positive results in tackling long-running issues of crime and antisocial behavior within local neighborhoods. Great build quality and performance Huw Powell, Anti-Social Behavior Officer at Merthyr Valley Homes said: “We have been delighted by our new mobile CCTV capability. The redeployable cameras from Revader Security really are great in terms of build quality and performance – and they have proven to be an invaluable investment.” Revader Security continue to work in partnership with Seren Fire & Security Solutions to support Merthyr Valley Homes and a variety of other clients in the public and private sector.
Valdosta Regional Airport in Valdosta, Georgia offers three daily commercial flights to and from Atlanta Hartsfield-Jackson International Airport, along with general aviation. The airport contains three runways, two of which are used by commercial aircraft. The airport offers ground transportation, free parking, a Subway restaurant, and many other services such as hangar space and flight training to name a few. Previously, Valdosta Regional Airport operated a legacy Matrix access control system. The proprietary system, including the readers, panels and software, was outdated, making it difficult and expensive to obtain replacement parts. Building automation systems Looking for an open solution, Valdosta Regional Airport turned to Allcom Global Services for their expertise and upgraded to AMAG Technology’s Symmetry SR Retrofit Access Control system with HID readers. “Symmetry integrates into various video, intrusion and building automation systems,” said Kevin Cioffi, vice president, Allcom Global Services. Valdosta has more freedom to research competitive pricing and alternative options" “By choosing an open system, Valdosta has more freedom to research competitive pricing and alternative options. We are thrilled they have chosen Allcom. We gutted all the circuit boards and changed them to the Symmetry panels,” said Tim Register, operations manager/airport security coordinator, Valdosta Regional Airport. “We kept the antennas and how the data was transmitted. All the mounts stayed the same; we just swapped in Symmetry and it worked.” Integrating different technologies Symmetry controls access to the perimeter of the airport including the vehicle access gates and all outside doors facing the Security Identification Display Area (SIDA). The SIDA includes all areas that have access to the commercial apron and tarmac. The SIDA also requires a reader with a PIN-plus-card swipe to open, which make up 75% of the airport’s readers. The remaining Airport Operations Areas (AOA) require only a proximity card swipe to open, which are mostly internal doors and the main entrance. Thirty-two new HID proximity card readers were installed in total. To get the open system the airport required, Valdosta Regional Airport replaced older panels with Symmetry SR panels. As the Symmetry system changes or expands, integrating different technologies or adding more readers will be easy and less expensive. More economical approach The simple job of creating a badge for a user was cumbersome and time consuming with their old system The security operators found Symmetry much easier to learn and use, saving money and hours in training time. The simple job of creating a badge for a user was cumbersome and time consuming with their old system. With Symmetry, badges are created on demand, onsite, with no hassle or extra charge. “Symmetry provided us a more economical approach to facilitate the same thing we used to do with a more expensive, proprietary system,” said Register. “It is much easier to create a badge with Symmetry.” Life flight helicopter Airport authority employees, TSA, airline employees, fixed based operators, life flight helicopter and fixed wing aircraft are all protected by Symmetry. In addition to the perimeter, Symmetry controls access to all work areas within the airport and to the hangars located inside the perimeter fence. “An incident happened one Sunday morning where a car hit a pole and brought the power down,” said Tim Register. “If we were operating the Matrix system, it would have been down for hours. Our Symmetry system was only down minutes.”
Doncaster Culture and Leisure Trust (DCLT) is a registered charity delivering premier leisure provision venues across Doncaster. DCLT offers a diverse range of health, fitness, leisure, and entertainment activities to customers to help to achieve a healthier community across Doncaster. DCLT’s premier venue, The Dome, required a new solution that would protect several areas, including one of the largest gym’s in Doncaster, The Fitness Village. DCLT had a specific brief for this project that specified enhancing the staff and customer experience, while simultaneously providing access control solutions to restricted areas from the general public, members, and staff alike. Alongside interfacing the onsite gym membership system to enable a single source of data to populate the access control and automate the process, the Trust was also in a transition period of moving members from barcode to RFID badges. Advanced fast-acting swing speed gates Moreover, the entrance to The Fitness Village gym was also under renovation. The access control system would also need to feature advanced fast-acting swing speed gates and slim lanes. Advanced user obstacle protection also had to be kept in consideration to keep members safe during peak times when there would be a high level of footfall from visitors. Solutions Provided: Oliver Law Security (OLS) did not hesitate to recommend the Vanderbilt ACT365 system. ACT365 is not only a fully cloud-based product; it offers a flexible solution for installation and management that OLS identified as a key ingredient to meet DCLT’s project brief. In addition to DCLT’s security requirement, OLS also realized ACT365 as an ideal solution for this task, given the product’s very focused API integration. Thanks to the ACT365 interface, OLS was able to integrate DCLT’s gym management system to enable single-source data to be used to populate the access control system, keep records up-to-date, and enhance customer experience. For instance, previously, the older system had taken up to 3-5 seconds to validate members and open the entry turnstiles. Once the API interface had been achieved, this validation is now done instantly through ACT365 and allows members with active memberships through the entry points without any minimal delay. The scope of this project, although not significant in the number of doors, was a very technical project with integration into SQL server and a third-party membership system with the potential for thousands of would-be users. Key Highlights: According to OLS, using ACT365 and its API interface is a game-changer for this type of project. With multiple updates per day, the access control system is always fully populated with the correct, validated members ensuring DCLT’s premier venue, The Dome, is protected against memberships that have lapsed. The system is very user-friendly and can grow with DCLT’s plan for the future, and adding further developed integration for other areas within the near future. The system is entirely cloud-based offers an off-premise solution with no additional new servers required or PC’s running software. Through the ACT365 app, DCLT’s site administrators can manage the system for staff. The solution that OLS has implemented has removed the need for old, antiquated technologies and moved DCLT’s security system forward to the cloud and future-proof solutions. The beauty of the interface is once the schedule runs, all information is autonomously sent to the ACT365 database, meaning adding new memberships, updating memberships, or revoking access is seamless, not tying up staff verifying and administering the membership/access control systems respectively.
The new Courtyard by Marriott hotel at London’s Luton Airport is being protected with the latest, cybersecure video surveillance technology from IDIS. The complete end-to-end solution, from Korea’s video equipment manufacturer, is enabling trouble-free remote 24/7 monitoring, ensuring improved service efficiency, safety and security for guests. IDIS DirectIP® technology was chosen for its ease of installation and use together with the reassurance of multi-layered protection against cybersecurity risks. Although the installation team from DGS Systems had never previously worked with IDIS technology before, they found that it lived up to its true plug-and-play promise. Providing impressive recording capability IDIS DirectIP® made it easy to set up the three IDIS NVRs to provide impressive recording capability Despite having almost 100 cameras to set up - including 74 full-HD IR domes and 17 vandal resistant full-HD IR domes – one-click network configuration allowed the engineers to work rapidly, connecting devices easily and not needing to manually enter passwords for each one. This not only reduced installation time but ensured greater protection against network infiltration by minimizing the likelihood of human error, which can occur when passwords need to be written down and entered manually. Encryption technologies and NVR firewalls together with proprietary protocols and file structures make IDIS surveillance solutions less vulnerable to attacks than many common open architecture components. IDIS DirectIP® made it easy to set up the three IDIS NVRs (32-channel DR-6332PS-S) to provide impressive recording capability and meet the customer’s requirement for three months’ storage of all footage. Protecting building exteriors The NVRs’ 370Mbps throughput ensures no latency on live footage and high-quality image capture in full HD. Most of the cameras are used for incident investigation, although with the hotel’s service areas now covered, operational efficiency has been improved too. The hotel’s owner also wanted to protect the car parks and building exteriors to reduce the risk of crime For example, routine checks on the rooftop plant room can now be handled remotely, rather than in person, which is particularly useful during adverse weather conditions. The hotel’s owner also wanted to protect the car parks and building exteriors to reduce the risk of crime, and shortly after the system was completed, a gang of opportunist scrap-metal thieves was recorded stealing cables from the site. Handling rapid variations in brightness The IDIS full-HD IR domes provided video evidence that was key to a successful police investigation, delivering pin-sharp images in all lighting conditions and easily handling rapid variations in brightness and shade thanks to their true wide dynamic range (WDR). “The IDIS solution was very installer-friendly and easy to configure,” says Dariusz Surowy of DGS Systems UK, confirming that the same technology is now being used on more sites. Grzegorz Surowy, MD of DGS Poland, agrees: “It has rapidly proved how well it works with successful incident investigations.” Meanwhile, James Min, Managing Director, IDIS Europe comments that IDIS solutions are designed to be easy to install, simple to use, and to give the lowest total cost of ownership (TCO). “For busy hotels such as the Courtyard by Marriott at Luton, they provide the perfect tool for safety, security and more efficient management.”
Alvarado is pleased to announce the latest in state-of-the-art technology for guest admission applications, the IntraQ-SU5000 optical gate admission turnstile. Recently installed for guest entry validation at State Farm Arena in Atlanta and Gaylord Opryland Resort’s $90 million-dollar SoundWave Waterpark in Nashville, the IntraQ-SU5000 combines the self-validation and fast throughput of our admission devices with the intelligent optical detection system of our flagship SU5000 security turnstile. The result is a highly effective access control solution with an upscale look to complement any venue’s interior. Intelligent optical detection The IntraQ-SU5000’s intelligent optical detection system recognizes and notifies of instances A driving reason behind both high-profile installations was the easy interaction between guests and the IntraQ-SU5000. The bright TFT touchscreen display provides customizable visual instructions and allows venues to display logos and generate revenue through on-screen advertising. As guests approach and validate their printed or digital credentials, panels open away, providing touchless entry. Because the devices offer self-validation, staff can greet and assist guests and pay greater attention to possible security threats. The results are faster validation and substantially higher throughput rates when compared to validation using handheld scanning devices. Helping to ensure that each guest is validated upon entry, the IntraQ-SU5000’s intelligent optical detection system recognizes and notifies of instances such as tailgating or forced entry attempts. Blending seamlessly into any environment The IntraQ-SU5000’s many available options allow the units to blend seamlessly into any environment. Custom cabinet colors, panel illumination in team or venue colors and logo etching on the moving or side panels are just a few of the customization options available. The IntraQ-SU5000 works seamlessly with Alvarado’s widely used GateLink10 admission control software The IntraQ-SU5000 works seamlessly with Alvarado’s widely used GateLink10 admission control software. A DirectConnect API is also available, supporting direct plug and play connections to widely used ticketing/access systems such as Ticketmaster (including Presence), Tickets.com, Paciolan, NeuLion, Accesso and many other ticketing companies in the collegiate, professional, performing arts and general admission space. Browser-Based application As an added benefit, the IntraQ-SU5000 and all of Alvarado’s intelligent admission products come with GateUtility (GU). This browser-based application provides remote control of all Alvarado devices installed at a facility, allowing users to change screen graphics and sound files, open individual (or all) turnstile barriers to provide a clear passageway during or after event and update software and device configurations. With over 20 years’ experience providing admission devices and access control software, Alvarado products help venues around the globe transform the access process throughout the venue.
A grocery chain was experiencing a shoplifting problem at several of its locations. The shrinkage loss was significant and was impacting store profitability. Having worked with Alvarado in the past, the chain reached out to Garda Construction and Dale Staton at Alvarado to help craft a solution. The store had an open layout, and while visually appealing, shoppers could easily walk out without passing through a checkstand. EAS equipment would periodically alarm when a patron or thief walked out the door, but because alarms were common, they were generally ignored. Monitored checkstand area Dale explained that the optimum solution would be a barrier that allows patrons to easily enter the shopping floor For purposes of theft control, Dale explained that the optimum solution would be a barrier that allows patrons to easily enter the shopping floor, while providing a physical deterrent from exiting the store without first passing through a monitored checkstand area. Acting on Dale’s suggestion, the store installed Alvarado’s SW500 motorized gate with camera-based detection and presence technology, along with Alvarado’s modular post and railing. After patrons pass through the exterior bi-parting doors, they approach the gate to enter the merchandise area. The gate opens automatically, allowing access. When the gate is closed, if a patron (or thief) walks up to the gate to exit, a pulsing alarm sound warns the patron and alerts store personnel. If the patron backs out of the detection area, the alarm stops. If the patron continues and attempts to push or pull the gate open, a sustained alarm provides additional notification. Fewer false openings and unwanted alarms The use of camera-based detection provides significant benefits. Traditional detection technologies, such as microwave or PIR, make it very difficult (and sometimes impossible) to accurately define motion and presence sensing detection areas, resulting in unwanted openings and false alarms caused simply by normal store traffic patterns. After installation of Alvarado’s products, the traffic pattern into and out of the stores changed dramatically Alvarado’s camera-based detection technology, which is installed in the top cap of the gate, allows both the entry and exit sensing areas of the SW500 to be accurately defined using an included software application. An accurate detection pattern results in substantially greater application flexibility and far fewer false openings and unwanted alarms. After installation of Alvarado’s products, the traffic pattern into and out of the stores changed dramatically. Camera-Based motion detection Store personnel also commented that numerous patrons suspected of being shoplifters stopped coming to the stores. The overall result was a significant decrease in theft and improved profitability that more than justified the equipment purchase and installation expense. From traditional retail turnstiles and gates, to the innovative SW500 motorized pedestrian gate with camera-based motion detection, Alvarado provides an array of entry control solutions to retail customers – as it has done since 1956. Our full product portfolio offers inexpensive and effective methods of controlling pedestrian traffic and shopping cart flow patterns and reducing shoplifting and shrinkage in retail and grocery stores.
Round table discussion
Tools such as standard operating procedures (SOPs) and checklists ensure that every factor is considered when installing a physical security system – or do they? Security system installations are detailed projects, and any overlooked detail is a missed opportunity to make the system better. We asked this week’s Expert Panel Roundtable: What is the most overlooked factor when installing physical security systems?
Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?
Technology advancements often come with new terms and definitions. The language of our marketplace evolves to include new words that describe innovations in the industry. In the skilled hands of marketers, terms intended to be descriptive can also take a new element of ‘buzz,’ often presaging exciting developments that will drive the future. We asked this week’s Expert Panel Roundtable: What new buzzword have you heard, and what does it mean for the industry?
Security installation: Manufacturers & Suppliers
- Dedicated Micros Security installation
- VIVOTEK Security installation
- Panasonic Security installation
- UltraView Security installation
- Tamron Security installation
- Seagate Security installation
- Vicon Security installation
- Vanderbilt Security installation
- Arecont Vision Security installation
- Hanwha Techwin Security installation
- Teleste Security installation
- Dahua Technology Security installation
- Sony Security installation
- Messoa Security installation
- LTV Europe Security installation
- Luxriot Security installation
- MOBOTIX Security installation
- Climax Technology Security installation
- CEM Security installation
- Bolide Security installation
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