The new open and modular video system platform MOBOTIX 7 fundamentally changes the use of video surveillance and video analysis. With its product portfolio of hardware, software and intelligent partner solutions, MOBOTIX can precisely map the current and even future requirements of various industries. One of the main areas of focus is the industrial and production sector. With MOBOTIX 7, MOBOTIX is completing its product and solution portfolio to meet all requirements in the industrial and prod...
Access control manufacturer Inner Range has released a new update for its entry-level product Inception, allowing operators to set automated actions in response to specific user numbers. Automated actions based on user-count triggers include being able to change heating and air conditioning depending on the number of people on site, or in a particular area, showing messages about parking availability for drivers as they enter car parks, depending on how many other vehicles are there or automatic...
Adept Audio® announces that it is launching its innovative new line of architectural and surface-mount speakers for security dealers who install residential and commercial sound systems. Adept will be conducting loudspeaker demonstrations using choice high resolution music videos at ISC West, March 18-20 at booth number 32069 in the Sands Expo Center, Las Vegas. ISC West is the largest security industry trade show in the United States, attracting more than 30,000 security professionals. &ld...
Allegion US, global provider of security products and solutions, has announced the launch of the Schlage ALX Series – a first in modular design for cylindrical locks. ALX Series cylindrical, grade 2 locks The ALX Series cylindrical, grade 2 lock is an evolution of the earlier AL Series, which was based on Walter Schlage’s first commercially sold lock, the A button lock. This first cylindrical design lock was so innovative in its time that it changed the industry, and so enduring a...
ISC West attendees include physical and IT security professionals; dealers, installers, integrators, end-users (from various vertical markets), law enforcement/government officials, consultants, specifiers, architects, engineers, consultants, and more. Within the ISC brand, we are continuing to diversify and grow the number of attendees by attracting international visitors, as well as encouraging physical and IT/IoT teams to visit the show together. Our VIP program, branded the ISC Exec...
Mitsubishi Electric will launch the latest version of its high-end LCD video wall system at ISE 2020. The LM55P4 is the latest iteration of Mitsubishi Electric’s flagship 55” professional-grade LCD monitor, which has been successfully employed in a wide variety of mission-critical control room installations around the world. The LM55P4 offers a significantly improved visual experience when used in video wall applications thanks to the greatly reduced bezel width compared to earlier v...
ProdataKey (PDK), manufacturer of the cloud access control platform built for mobile, and Pedestal PRO, the manufacturer for access control pedestals, announces a partnership to offer three custom pedestal solutions designed for turnkey mounting of pdk io readers. The pedestals allows for reader placement in free-standing locations where wall-mounting is not possible, including lobbies, entryways, parking lots, office space and gated properties. As all pedestal dimensions and mounting holes align perfectly with pdk io devices, PDK dealers benefit from simplified installation and consistently clean, precise mounting. Accommodating third-Party hardware Pedestals are made from #304 stainless steel to match architectural facades, prevent rust and improve longevity Pedestals may also be factory ordered and shipped with pdk readers pre-mounted. All models feature premium architectural aesthetics appealing to A&Es, property managers, business owners and system users. Tiered pricing accommodates a variety of projects and budgets. Pedestals are made from #304 stainless steel to match architectural facades, prevent rust and improve longevity. Customers can request customized height, width and color, as well as adding additional cutouts and mounting patterns to accommodate third-party hardware such as rapid access devices, emergency exit buttons and more. Standard models can ship as quickly as 24 hours; custom orders require just 12-15 business days. Each member of the new pedestal trio is designed to surface mount a pdk io reader in a way that achieves the lowest possible profile. Local metal fabrication The internal base plate, mountable from the inside out, successfully shrinks pdk’s footprint when mounted on a sidewalk, pad or floor. Each model can withstand Category 5 hurricane force winds of 157 mph for outdoor applications. A dedicated section on the Pedestal PRO website will make it easy for PDK installing dealers to review models, select options and place orders. The section will also be accessed via a quick link from ProdataKey’s website. Business owners and installers are often forced to rely on local metal fabrication shops" “Business owners and installers are often forced to rely on local metal fabrication shops for their pedestal needs, resulting in amateur solutions that make a poor impression on employees and visitors,” said Pike Goss, CEO of Pedestal Pro. “We are proud to partner with ProdataKey to offer best-in-class, turn-key pedestal options to PDK customers, whose projects merit pedestals whose quality is commensurate with the technology they’re installing.” Access control platform “ProdataKey always strives to put our customers first and our partnership with Pedestal PRO is an extension of that mission. You can now have the best access control platform on the market and are able to present it in a way that is attractive to employees and visitors. Dealers will also no longer struggle with mounting options and custom solutions.” “We couldn’t be more enthusiastic about our new partnership with worldwide leader, Pedestal PRO, which brings a new layer of convenience and value to our customers,” added Jeff Perri, President and COO of ProdataKey. Pedestals will be available for order beginning March 23, 2020. See models on display at ISC West, PDK booth 20125.
Vanderbilt, a global provider of state-of-the-art security systems, has released the latest version of SPC Connect, the remotely managed, cloud-based, intrusion detection solution. This latest version, 3.0, includes an entirely reworked user interface and focuses on more intuitive user operations. “With this release, we believe that the evolution of SPC Connect has reached a new level,” said Alexander Scheffold, Product Manager, Vanderbilt. “One of Vanderbilt’s targets is to provide state-of-the-art intrusion systems to our customers with a wide range of advantages. In our view, SPC Connect 3.0 ticks all of these boxes.” Through this release, collected information is now visible to the installer and enables them to have an overview of the installed SPC systems out in the field. Dashboard widgets like a geographical site map with status information from individual panels or a multisite Status widget showing the overall status information from all connected SPC panels enhancing the usability and the decision-making workflow from installers. Centralized operations menu This greater visibility for installers includes an intuitive operations menu with all available operations on different levels A new centralized operations menu allows the installer to more intuitively navigate a specific operation much quicker. “SPC Connect 3.0 has a completely reworked user interface that allows installers to get a faster overview of the installed SPC base,” said Ross Wilks, Head of Vanderbilt’s Marketing Communications. “Through our research and received customer feedback, we have learned from our customer-base that greater visibility of their installed SPC systems is a priority for them.” “So now, with this new release, typical questions that installers might ask themselves, such as, which SPC firmware versions do my customers have? Where can I find a specific operation? Or where can I find the latest maintenance report from a specific panel? are now only two or three clicks away.” Interactive widgets This greater visibility for installers includes an intuitive operations menu with all available operations on different levels, such as site level, multi-site level, and company administrator level. “This release was designed to be a customer-first experience,” said Scheffold. “The dashboard now contains interactive widgets that allows installers to create customized views, so for example, now you can quickly and clearly see the information you personally want most to execute your daily needs more efficiently.” Scheffold summarized, “In addition, SPC Connect 3.0 comes with a new installer manual. This approach means the existing static, manual approach will be enhanced with an embedded FAQ functionality. This will allow the installer to find an explanation for a feature, or how to perform a specific action much quicker.” SPC Connect 3.0 launched on Feb. 6, 2020.
Heald Ltd, the UK’s renowned designer and manufacturer of hostile vehicle mitigation security products has announced the launch of a Bridge Bollard System in response to recent vehicle attacks on several iconic bridges. A vital transport route, bridges are notoriously difficult to secure from the evolving threat of vehicle attacks via existing security products due to the need to either be installed by digging into foundations or by bolting to the ground which can affect the structural integrity of the bridge. Addressing the installation challenges faced on bridges, in particular, Heald set out to develop a product which took into account the level of security required while ensuring the structural integrity of the location to be secured. Unique interlocking design A game-changer for both UK and international security, Heald’s Bridge Bollard System is the only product of its type to be crash tested to IWA-14 standards against an 18 tonner N3C Vehicle traveling at 30mph at a 30-degree impact angle. Its unique interlocking design provides shared distribution of the load, while patent applied technology offers additional protection by anchoring the bollards into the ground upon impact, preventing the vehicle from penetrating the area the bollards are protecting. The potential for this product is huge for a wide range of uses and we look forward to further developments" The product was crash tested with an array of nine interconnected bollards, with the design allowing for additional bollards to be added to expand the area being protected. While the product has been launched to address the challenges specifically faced in protecting bridges, it is also ideal for any locations where excavation or even bolting to the ground is not possible. Surface mounted non-fixed solution Instead, the product is laid flush with the ground before paving stones or tarmac cover over the base plates. It requires no excavation and can be installed in just 45 minutes, excluding civil works. Commenting on the launch, Managing Director, Debbie Heald MBE said: “We are absolutely thrilled to have achieved this rating for a completely surface mounted non-fixed solution. The potential for this product is huge for a wide range of uses and we look forward to further developments. Heald is again proud to be innovating to help protect our world”. The firm, which invests significantly in research and development, has brought to market several innovative, patent-protected security products including the Matador, the world’s only sliding bollard system which can be found protecting sites such as; Beale Street, Memphis, the French Quarter, New Orleans, Oslo Airport, Norway and many government buildings throughout the UK and Australia.
Aeroturn LLC, a turnstile manufacturer that offers 100% Made In The USA turnstiles, announced that the company is currently manufacturing multiple types of turnstile lanes - all ADA compliant- for five different GSA sites on the northeast, west and east coasts. Businesses, non-profit organizations, and educational institutions can obtain a GSA Schedule Contract to sell products and services to government customers and helps streamline the process. Aeroturn is currently a national preferred manufacturer and installer of turnstiles for multiple federal and state agencies due to past & current performance as well as the company’s long-term success with many integrators, contractors and end users. The government sector is a huge focus for Aeroturn with turnstiles installed at government sites nationwide dating back to October 2004. Physical and cyber Security The current GSA projects will be completed by the successful long-term teamwork of eVigilant & Aeroturn With turnstiles still in operation daily with no preventative maintenance program or service required; government agencies can rely on Aeroturn for all their perimeter protection needs. eVigilant Security, a nationwide security provider that specializes in physical and cyber security for Government clients, chose Aeroturn products for the GSA sites due to their past relationship dating all the way back to 2008. Both companies joined forces to implement turnstiles for several Presidential Transition office locations and knew that it was a powerful partnership. Federal protection services security forces Aeroturn was able to design and deploy fixed units via modules that can be placed in each location "4 years" apart and stored at various locations under the USSS guidance. “eVigilant was instrumental in the GSA process due to their relationship and corporate structure with several of the federal protection services security forces,” states Michael Stoll, Aeroturn’s VP of Technical Sales & Marketing. “Once we were able to present our products and past performance with the USSS Technical Services Division; it was an easy decision for the DOJ leased professional space decision makers to choose Aeroturn.” The company works with integrators and end user building security personnel nationwide" The current GSA projects will be completed by the successful long-term teamwork of eVigilant & Aeroturn. “Working with Aeroturn over the past decade has proven to be a powerful collaboration,” states David Einsig, VP of Sales at eVigilant. “We look forward to continuing our combined efforts to help keep government facilities safe and secure.” High level of security required As part of the bid process, Aeroturn provided drawings and renderings prior to being awarded the GSA contracts. Each GSA location has its very own unique security safety requirements and needed a manufacturer who could adhere to the strict compliance guidelines. Aeroturn has performed recent site evaluations and investigations regarding infrastructure at the multiple GSA sites and will also assist with future security plans. All work at each location must be performed during off-hours or weekends due to the high level of security required to secure each lobby/door. Aeroturn is extremely flexible and continues to outperform its peers in the industry by staying on time and on budget upon project completion. There are many options out there for turnstiles, but none can compete with Aeroturn’s process of product-layout-finish, approvals/PO issuance, site preparedness, and delivery & installation. The company works with integrators and end user building security personnel nationwide to ensure sites are 100% ready for the arrival of product, thus minimizing costs and disruptions.
Quantum Corporation announced it has entered into an agreement with Western Digital Technologies, Inc., a subsidiary of Western Digital Corp., to acquire its ActiveScale object storage business. The addition of the ActiveScale product line and talent brings object storage software and erasure coding technology to Quantum’s portfolio, and enables the company to expand in the object storage market. The acquisition demonstrates Quantum’s commitment to innovation and growth, extending the company’s leadership role in storing and managing video and unstructured data using a software-defined approach. Quantum and Western Digital are committed to executing a smooth transition for customers and key stakeholders, with Quantum providing post-closing continued support for ActiveScale products and a strong commitment to invest in - and enhance - the ActiveScale product line. Key technologies for managing video Industries like advanced driver assistance systems are generating huge amounts of similar data The transaction is expected to close by March 31, 2020, subject to the satisfaction of customary closing conditions. Financial terms of the transaction were not disclosed. Quantum expects the initial financial impact of the transaction to be neutral to slightly accretive to current business operations and additional guidance will be provided with the release of the fiscal Q4 2020 financial results. Video and other forms of unstructured data are growing exponentially in every industry. IDC forecasts this type of data will represent over 80% of all the world’s data by 2022*. Examples of this unstructured data include video and images for entertainment, surveillance and security, marketing and training, and more. In addition, industries like genomics research, advanced driver assistance systems, geospatial exploration, and more are generating huge amounts of similar data. Hierarchical file system structure This content requires high-speed capture and processing (typically done with a file system like StorNext), then is generally retained for many years or decades. Object storage software has a number of attributes that make it particularly well-suited for a wide range of datasets: Massive Scalability: Store, manage and analyze billions of objects, and exabytes of capacity. Highly Durable and Available: ActiveScale object storage offers up to 19 nines of data durability using patented erasure coding protection technologies. Easy to Manage at Scale: Because object storage has a flat namespace (compared to a hierarchical file system structure) managing billions of objects and hundreds of petabytes o capacity is easier than using traditional network attached storage. This reduces operational expenses. Object storage software for active archives Quantum has a history of success delivering object storage and has been selling and supporting the ActiveScale product line for over five years. Object storage can be used as an active-archive tier of storage – where StorNext file storage is used for highest performance ingest and processing of data, object storage acts as lower cost online content repository, and tape acts as the lowest cost cold storage tier. In a diverse range of industries spanning media and entertainment, genomics and life sciences, autonomous vehicle research, and university research, ActiveScale can serve a number of use cases: Object storage in media production: Object storage is used as a long-term content repository for video content, in movie and TV production, in sports video, and even for large corporate video departments. Customers in movie and TV production require very high performance ingest, edit, processing, rendering of their video files, which typically is done with a file system like StorNext. Once content is finished, it is preserved in an object store, with StorNext data management handling the data movement between file and object tiers. Storage for video surveillance Object storage for enterprise archiving and long-term retention: As object storage has matured, all leading backup applications can now backup data to an object target, and enterprise IT departments are looking at object storage as a long-term content repository. Object storage for genomics and life sciences: Genomics sequencing and other life sciences research generates a massive amount of data, that must be processed and analyzed quickly (typically with a clustered file system like StorNext), then archived on object storage. Object storage for video surveillance: Object storage is also used as a tier for multi-petabyte surveillance infrastructure. Video is typically captured and recorded on higher-performance servers, then archived on object storage. Certified third-party object stores As Quantum returns to a growth path, we will be evaluating strategic acquisitions that bolster our technology portfolio" To serve the needs of these use cases and others, Quantum StorNext is certified with many leading public and private object stores today. With the addition of the ActiveScale product line, Quantum will remain committed to maintaining an open ecosystem of certified third-party object stores, with StorNext providing the ability to move data to these third-party object tiers. “As Quantum returns to a growth path, we will be evaluating strategic acquisitions that bolster our technology portfolio,” says Jamie Lerner, President and CEO, Quantum. "Object storage software is an obvious fit with our strategy, our go-to-market focus, and within our technology portfolio. We are committed to the product, and to making ActiveScale customers successful, and we look forward to engaging with them to solve their most pressing business challenges around storing and managing unstructured data. Erasure-coded object store software “With the addition of the engineers and scientists that developed the erasure-coded object store software, we can deliver on a robust technical roadmap, including new solutions like an object store built on a combination of disk and tape." "With Quantum’s resources, technical expertise and focus on solving customers’ challenges with managing video and other unstructured data, we believe ActiveScale will enable new value for customers,” said Phil Bullinger, Senior Vice President and General Manager of Western Digital’s Data Center business. “Western Digital and Quantum are each committed to continuity of support for existing ActiveScale customers.”
Tyco, the security brand of Johnson Controls, launches a new video support portal which offers a comprehensive and easy to use one-stop resource for installers, system integrators and distributors who may require technical support for American Dynamics and Illustra video solutions. Visitors to the support portal are able to raise a support ticket for any product under warranty or use a Live Chat facility to instantly connect with a member of the video technical support team based at Tyco’s Centre of Excellence in Belfast. They are also able to participate in a Tyco video Q&A forum which provides the opportunity to share information with other customers, as well as register to receive regular product updates. Premium video solutions An easy to navigate technical library provides a wide range of support material An easy to navigate technical library provides a wide range of support material, such as installation and user guides, knowledge articles, ‘how-to’ guides and technical advisory bulletins, in support of American Dynamics and Illustra cameras, recording solutions and Video Management Software (VMS). “We believe that our premium video solutions should be matched with premium pre and post sales support services,” said Peter Ainsworth, VP Customer Experience Security Products for Johnson Controls. “In this respect, the launch of the new Tyco video support portal, which follows on from the successful introduction of the Software House portal, represents a giant leap forward in terms of our efforts to streamline how our customers are able to efficiently access all of our technical support resources, either from a desktop PC or via a mobile App.” Two-Way exchange of files The ability to raise a support ticket via the portal negates the need for customers to visit individual brand websites to report a troubleshooting issue or spend time queuing on telephone support lines. The portal also provides a platform for a two-way exchange of files and directories The portal also provides a platform for a two-way exchange of files and directories, which significantly enhances the ability of the Tyco support team to quickly diagnose and resolve any technical issues. Available in iOS and Android versions from the Apple App Store and Google Play Store, the free to download AD Support Portal mobile App enables users to access all the portal’s features via a smartphone or tablet. Real-Time sharing of files and images When installed on an iOS device, the App offers a number of additional time saving and practical features. These include: Live Chat: With Live Chat functionality available on the mobile App, as well as on a desktop PC, customers can trouble shoot video issues in real time via intercom with Tyco’s dedicated support team. Live chat and real-time sharing of files and images whilst an engineer is on site facilitates a quick diagnose and faster resolution of customer support issues. QR Scanner: Installation and user guides can be quickly viewed by simply scanning the QR code on a product’s packaging. Camera Configuration Tool: By simply entering a camera’s IP address, a systems integrator is able to conveniently configure or adjust the camera’s settings. Highest level of technical support “We are confident customers will be impressed with the functionality and breadth of support currently available at support.americandynamics.com, regardless of whether they access it via a PC or mobile device,” said Peter Ainsworth. “However, this is only the start. Over the coming months, we will be looking to take on-board feedback from customers to ensure the portal meets their requirements and is continually improved. We will, for example, shortly be adding our exacq brand to the portal. This will enable customers to experience the same level of support for exacqVision NVRs and VMS that they are currently able to receive for American Dynamics and Illustra video solutions. It is all part of our mission to offer the highest possible level of technical support.”
How can security system integrators not just survive but thrive in today’s IT-led market? The key seems to be in training. As increasingly more clients look to integrate access control with IT environments, they want integrators with the specialist skills to achieve this. For integrators that don’t invest in training, the risk is being left behind. Because many security system integrators aren’t providing specialist IT support, manufacturers are now offering services to make implementations and integrations easier. This isn’t a scalable or desirable option for many manufacturers though, they don’t want to become integrators. The result? Manufacturers will be pushed into developing products that can be integrated with IT networks off the shelf. And this isn’t necessarily the best option for end user, manufacturer or integrator. With a growing number of cloud-based security solutions, integrators also face the threat of clients opting for installation-only services. How security system integrators can survive and thrive today It’s not all doom and gloom for security system integrators though. To avoid becoming redundant, or being downgraded to simple access control installers, there’s lots you can do to strengthen your position. Listen carefully Many integrators are reluctant to do this, but it’s a great way to demonstrate the depth of your experience One of the first ways you can distinguish yourself from your competitors is by really listening to what your clients want and need. You can then translate this into a security or access control application tailored carefully to them. Many integrators are reluctant to do this, but it’s a great way to demonstrate the depth of your experience and product knowledge. It’s far superior to carrying out a standard implementation, which can leave clients feeling they’ve not been listened to or given good value. Up your IT knowledge TCP/IP has become the standard for communication between devices and central server applications in access control and security in general. So every technician now needs to know how to connect IP devices to networks and configure them in the central application. This is only the tip of the iceberg though, there’s so much more that integrators now need to be proficient in when it comes to IT. From understanding a client’s WAN, LAN and VPN networks to back-up systems, encryption technologies, key management and transparent communication. It’s also important to know how to integrate applications at server level, whether you’re integrating two or more security systems or a HR database. Most integrators have begun to invest in one or two IT experts, but this usually isn’t enough to meet clients’ needs. To really stay ahead, it’s crucial to invest more heavily in IT training and expertise. Choose your portfolio carefully When considering your portfolio, ensure you check the background of each product’s manufacturer Ideally, your portfolio should be small but rich, which is more difficult than it sounds. Choosing products that will scale easily is complex, and you need to consider the potential for increased functionality or connectivity as well as scalability. When considering your portfolio, make sure you check the background and outlook of each product’s manufacturer. You don’t want to select items that are likely to be discontinued in the near future, which can often happen after a manufacturer is acquired, for example. Get in the cloud In the security market, the mid and low segments are already shifting to cloud-based solutions that need neither integration nor IT skills. This leaves you with opportunities for just installation and maintenance services, where profit opportunities are reduced. An alternative is to begin selling cloud-based security services yourself to help you attract and retain clients for the long-term. Give clients added commercial value As competition increases and budgets shrink, offering added value, to new and existing clients, is a vital way to differentiate your business. This will help you to not just defend against competitors but to grow your business and increase your profitability. Configuring access control reports for clients is just one example. It’s relatively straightforward to do but provides really valuable insight into visitor flow. This can then enable them to, for example, staff reception adequately and provide sufficient catering, which all improves the experience for visitors and employees. Providing this kind of consultative service, instantly pushes you up the value chain. Stay agile and well informed To survive and grow as a security system integrator today, the upshot is that it’s crucial to keep pace with the market’s ever-changing trends, technology and client needs. And, to make sure you’re ready to adapt and give clients the services they want, it’s vital to give your people the in-depth training they need.
Entrance control and access control - of the physical kind - are common terms in the security industry which are often used interchangeably, but should they be? Having worked both sides of the fence, with previous roles at TDSi and HID and now the Major Accounts and Marketing Manager at Integrated Design Limited, Tony Smith highlights the subtle but important differences between these two terms and the systems they refer to, outlining how they should work together to achieve optimal security. Access control is a system which provides discriminating authentication Access control provides a discriminating authentication process and comprises the software or hardware that defines the criteria for acceptance or denial Used to describe a system which performs identification of users and authentication of their credentials (deciding whether or not the bearer of those credentials is permitted admission) access control is an incredibly broad term. Access control provides a discriminating authentication process and comprises the software or hardware that defines the criteria for acceptance or denial of an individual to a restricted area. Entrance control – such as security turnstiles - takes the output of that validation and has the capability to see whether that criteria is being adhered to, either granting or denying access as appropriate. Entrance control is the hardware responsible for keeping people honest If access control verifies authorized personnel using their credentials – their face, fingerprints, PIN number, fob, key card etc – and decides whether or not they are permitted access, entrance control is the hardware which enforces that decision by making users present their credentials in the correct way, either opening to allow pedestrian access or remaining closed to bar entry and potentially raising an alarm. For example, a card reader acts as an access control device, recognizing the card holder as having the correct permissions and saying ‘yes, this person can pass’. But, it’s the entrance control system – a turnstile, for example – which actually physically allows or denies access. Physical access and video surveillance Some entrance control systems don’t feature a physical barrier, however. Fastlane Optical turnstiles will not physically stop an unauthorized person from passing through, and instead alarm when someone fails to present valid credentials, alerting security staff that a breach has occurred. These kinds of turnstiles are suited to environments which just need to delineate between the public and secure side of an entrance, with less need to physically prevent unauthorized users from entering. State of the art access control integrations have been installed for award-winning complex, The Bower It’s also possible to capture video footage of any incidents, allowing security personnel to identify users failing to abide by the access control system’s rules, using It’s also possible to capture video footage of incidents, allowing security personnel to identify users failing to abide by access control system rules the footage to decide on the level of response required. The breach could have been the result of a member of staff being in a hurry and failing to show their card before passing through, in which case they can be reminded about the security protocol. Or, it could be an unidentified person who needs to be escorted from the premises. Entrance control and access control working together For optimum security, access control and entrance control should work together, with the entrance control system enhancing the use of the access control system, making it more efficient and better value for money. The two can’t effectively operate without each other. Security turnstiles, for example, require something to tell them that someone is about to enter – the access control system does this – and, the access control system needs a method of stopping people when they don’t badge in correctly. The two systems are complementary.
It seems that only a few days pass between cyber security stories of concern to the public such as personal data leaks and DIY home camera hacks. With this in mind and the need for increased connectivity, the industry is in need for guidance in cyber security. 2020 is set to be a year of change for the physical security industry. Here are the top four predictions to stay head of market trends in the year ahead. 1. There will be more clarity for installers about industry-standard for cyber security The professional security industry will next year see the launch of a new set of cybersecurity guidelines Through the work being conducted by the BSIA Cyber Security Product Assurance Group (CySPAG), the professional security industry will next year see the launch of a new set of cybersecurity guidelines. This will provide the industry with the guidance and clarity that is currently missing. A key area of clarification is the chain of responsibility. It is not just the responsibility of the manufacturer to keep everything secure from a cyber-perspective. The whole supply chain is responsible - once a product leaves the lab where they’re manufactured, conditions change. Those who maintain, install and operate the product have a shared responsibility to ensure that a product or system remains cyber secure. As the sector develops and more cyber-enabled products become available to the market, this cyber security approach will become more important, and a key differentiator to the DIY market, which can only be a good thing. 2. Cloud and 4G connectivity are giving end-customers better physical security The percentage of panels connected to cloud services is now increasing every year Manufactures have been producing cloud-ready products for several years. Initially, not all installers had been taking advantage of benefits of cloud-connected panels, however the percentage of panels connected to cloud services is now increasing every year. Trust and education have improved, meaning that installers and end-users have realised that connectivity is positive, enabling consumers to check on their properties remotely and allow installer to remotely support their customers. However, one area of constraint has been the dependency on customers networks which may, or may not, offer the level of performance that a robust and resilient security system demands. With the introduction of mobile data connectivity to connected products over the past few years, and as connectivity becomes more widespread across physical security products there will also be a greater shift toward mobile technologies such as 4G, either as a back up to a router connection or for complete network independence. 3. Connectivity is changing the way installers work Installers are a vital part of the chain of when a new alarm system is fitted into a property Installers are a vital part of the chain of when a new alarm system is fitted into a property, providing both installation and maintenance services. Traditionally maintenance activities have always been delivered on-site. With the increased ease of connectivity for security systems and the advancements in how these systems are used, installers are provided further opportunity to enhance customer service around the delivery of maintenance. It is no longer a requirement to have a customer wait until an engineer can attend a property to remedy a fault, as many can now be addressed within minutes from any location in the world. This ability allows installation businesses to focus their engineers on more critical tasks while delivering an overall higher level of customer service. Indeed, some installation businesses are moving to a model of having dedicated remote support engineers in addition to the road-based team. 4. Manufacturers are ready for IP-only alarms, ahead of the 2025 analog switch off The PSTN switch off being conducted by BT and other service providers is due to be completed in 2025 The PSTN switch off being conducted by BT and other service providers is due to be completed in 2025 as part of the move to Next Generation Networks, ending the use of analog phone lines and moves communications technology into an all IP-only space. Although some service providers have indicated that there may be some type of initial PSTN simulation, those providers that are doing this are also making it clear that this is only a temporary solution. The switch off will be a huge change for the security industry. Where heritage, analog alarm systems are in use, installers will need to plan to reconfigure existing systems to use the temporary PSTN simulation functions (where available) or upgrade systems to an all IP solution. Although 2025 feels a long way off, installers and end-users need to start planning now and taking the necessary action. In our sector, manufacturers are ready for IP-only alarms through the provision of cloud-based solutions and the use of techniques such as SIA IP for ARC monitoring.
Nigel Waterton recently joined cloud video company Arcules to lead the sales and marketing efforts as Chief Revenue Officer (CRO). He brings to the task the benefit of 22 years of experience building and managing large, high-growth technology organizations. Waterton joins Arcules from Aronson Security Group, an ADT Commercial Company, where he served as Senior Vice President of Corporate Strategy and Development. We caught up with the new CRO to discuss his position and to reflect on how industry changes are impacting integrators and manufacturers. Q: What fresh insights do you bring to Arcules from your previous positions? Waterton: Generally, most manufacturers don’t understand the business model of the integrator. And if they do, their programs don’t necessarily help achieve their goals. Since most manufacturers use integrators to get to the end user, they are often disconnected from truly understanding the customer, their organization’s business and its impact on the value of the security program. In my previous role, I spent most of my time bridging the gap between these two worlds. It gives me a great platform for understanding how to achieve that with Arcules. Q: How is ‘Chief Revenue Officer’ different from your previous jobs? I have the responsibility of driving innovation for the companyWaterton: While the title is different, the ultimate role I’m in isn’t too different from previous roles that I’ve held in my career. I have the responsibility of driving innovation and strategy for the company, as well as serving as a leader for the sales and marketing team and developing a sales and marketing strategy for the company. This position allows me to build on what I’ve learned throughout my career from an end-user and integrator partner perspective and brings that expertise into the fold of this young, fresh, innovative company that’s paving the way for cloud-based innovation in the marketplace. Q: Is there an industry-wide ‘culture clash’ between the IT-centric nature of cloud systems and the physical security market? How can it be managed? Waterton: Adopters from the IT and physical security worlds are a little at odds over the software-as-a-service (SaaS) offerings as a result of a disconnect with how the cloud is defined in both spaces. A lot of people and companies are creating their own notion of what cloud and SaaS mean. And without a common nomenclature in place, there is a lot of confusion among all users. Similarly, there is a clash among integrators around how to monetize the SaaS offering. This gap can be closed through increased awareness, education and the reiteration of how ubiquitous the cloud already is in our everyday lives. Q: From the integrator perspective, what is the impact of a transition to a cloud/SaaS model on how revenue is managed in the increasingly service-oriented security market? Waterton: Transitioning to a cloud/SaaS model shifts the mindset of the integrator significantly, as the focus changes from project-centric to more customer service-based impact. Becoming more service-minded creates a greater awareness of what the client’s needs are on a day-to-day basis and how that can be improved over time. When operating with a per-project focus, it can be difficult to create a more long-term impact on an organization. With a cloud-based, service-oriented model, integrators now have the ability to manage client expectations in real-time, which greatly increases their value proposition. Q: What about from the end user perspective? Waterton: There are so many benefits from the end user perspective, including the ability to remove the process of a large investment in capital expenditures (CapEx) and shift to a more manageable, predictable operational expenditure (OpEx). Not only does this allow organizations to adjust as needs change; it also prevents being locked into a long-term solution that might not be able to move with the speed of the company as it scales. That being said, the main benefit is the ability of SaaS/Cloud services to drive innovation and introduce new features as they’re introduced without additional investment from the end user. Q: What impact does the recurring monthly revenue (RMR) model have on the operations/management/cashflow of a supplier/manufacturer company? Waterton: Traditional manufacturers struggle with the introduction of a SaaS modelTraditional manufacturers struggle with the introduction of a SaaS model for many of the same reasons integrators struggle. They must sell the board and possibly their investors on a new valuation model as well as revenue recognition model. That is constraining their innovation in the market. Oddly enough RMR from a manufacturer’s perspective is very similar to the integrator model in that cash flow is more predictable in nature. An RMR model allows a company to grow strategically and innovate constantly, expanding and adjusting to cater to client needs on a daily basis while also providing the ability to look ahead and ensure we’re meeting the needs communicated to us in the market now and into the future. Q: What will be the biggest challenge of your new position at Arcules (and how will you meet the challenge)? Waterton: One of the biggest challenges we’re seeing — and one that will have a significant impact on my role — is the challenge of market adoption of SaaS/cloud services, as well as the awareness about why cloud is a significant part of the future of the industry. There’s also an opportunity to shift the conversation within Arcules from tech-focused outcomes to becoming practitioners of risk-based outcomes. We have to focus on the risk model for organizations, not technology. If we truly understand the risks to the organization, the tool will become apparent. Answering the questions: Why does a retailer lose product? Why does a facility experience vandalism? We have to understand the sociology of it because that’s how we can address what the service does in the marketplace. Q: Taking the various elements into consideration, what will the ‘physical security industry’ look like five years from now? Waterton: In sum, wildly different. It’s much different than what it was five or even 10 years ago, and with each leap, the industry has moved forward. Products are maturing, bandwidth is improving and the knowledge that we have is exponentially more advanced. There is increasing use of outside perspectives aimed at shaking up the ‘this is how it has always been done’ mentality that many organizations have suffered from. It’s going to look very different five years from now, and cloud-based initiatives will be the key to the success of many organizations.
The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home devices shipped globally, according to IHS Markit. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the “do-it-for-me” approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer. Data capture form to appear here! When a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. Flexible service offerings and pricing are already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing, and providers such as Comcast are looking to pilot programs for just video monitoring, bundled with Internet for a low monthly fee. Home automation system Connected smart locks can actually act as an extension of a smart hub or controller Options for financing are also going to become commonplace. Smart home equipment is expensive, even when attempting to outfit a modest size home (2,500 square feet). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices, but there is a threshold. For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to communicate wirelessly with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. Residential security According to a 2018 Residential Security Market Report prepared by Parks Associates, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. For example, with their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchases. There are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” Full-time monitoring DIY products have broken down barriers for additional purchase and installation of professionally installed systems What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Instead of paying for monthly monitoring, homeowners can install a web cam, access from a smartphone or tablet and essentially do their own security monitoring. The downside of this approach is readily apparent. Without full-time monitoring, homeowners can easily miss the break-in or the aged parent who falls and can’t get up. Near-field communication Until they log on and take a look, there’s no central station to send medical aid or call the police. Connecting door locks and other devices to the Internet can also open a door to hackers, if the infrastructure isn’t properly protected. The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household Traditional security features For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market that want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring. Missed part one of our smart home mini series? Read it here.
The boundaries between the smart home market and security market at large are narrowing. Amidst a wave of expansion, suddenly everything is becoming digital. Home automation has been around for close to 30 years but hasn’t really hit it big because integration hasn’t been that simple. Now that the Internet of Things has stepped into the market, home automation is really taking off. As technology in the smart home market advances, the gap between the residential and professional security markets is growing smaller. Additional revenue for security industry There will continue to be more opportunity for interoperability, and home automation will continue to grow and eventually become a norm. Growth in the residential security market and its position as the channel for smart home solutions, have attracted numerous new entrants. Telecoms, cable operators, and CE (consumer electronics) manufacturers are joining traditional security players as they compete to fulfill consumer demand for safety and security. Connected products also provide a layer of competition as consumers must decide whether having category devices such as doorbell video cameras, networked cameras and other products suffice for their security. Smart home services can provide additional revenue streams for the security industry. In Parks Associates’ 2017 survey of U.S. security dealers, 58% report that smart home service capabilities enable extra monthly revenue. Almost half of dealers also note they have to offer smart home devices and services in order to keep up with their competition. Data capture form to appear here! Residential security solutions Growth is going to be slow and steady. Everyone needs to be realistic about that" The trend has no doubt accelerated in the last couple of years. New collaborations are being made between audio-video (AV) suppliers and security solution providers. The clientele of high-end AV products is becoming increasingly concerned with home security and property protection. So, in recent months, the requirement for residential security solutions has been increasing as technical solutions can go hand in hand with AV installers’ capabilities and client base. “One of the big mistakes many make is that they assume – based on some of the hype and big market investments – that the smart home market is set to explode,” says Michael Philpott, Senior Practice Leader, Consumer Services at Ovum. "This is not the case – growth is going to be slow and steady. Everyone needs to be realistic about that, rather than expecting some rapid ramp up simply because some big names have entered the market.” Pressure to upgrade security standards Surprisingly for what has historically been something of a grudge purchase, in the context of home automation, security is seen as a solution some consumers are looking for. Another security aspect of home automation is cybersecurity, in particular how it applies to various IoT devices in the home. Now as connected devices gather personal information from realms long considered private and protected – the bedroom, the kitchen counter, the nursery – the risks are higher than ever. All of the data that various devices and sites have collected can be combined, shifted and then exploited by marketers or even stolen by hackers. Both manufacturers of smart home products and the companies that install them are feeling pressure to upgrade security standards. They are moving to set policies that will regulate who has access to data and how it is used. Ease of installation Advances in the home market are increasing customers’ expectations as well as adoption of newer technologies A recent revelation that some “smart TVs” might be listening to conversations and transmitting them to "third parties" caused an uproar. These sets have voice activated features that enable users to change channel, turn on a DVD or browse the internet by speaking to the screen or remote. The fine print in privacy policies contains warnings that general conversations are also being heard, and one company even told owners to turn off this function if they were concerned. Another impact of smart homes on the security marketplace is to raise expectations about the capabilities of commercial systems. Products made today for residential applications are very high quality, easy to install (do-it-yourself, or DIY), and have very rich feature sets. End users expect their commercial solutions to have a similar ease of use and ease of installation. Geofencing in commercial applications The quality of video that people are seeing at home is motivating some legacy commercial customers to finally move to IP video from lower resolution analog cameras. A higher percentage of commercial customers use cellphone applications to view integrated video and access control data. People’s experience with smart thermostats has them asking for geofencing in some commercial applications. In short, advances in the home market are increasing customers’ expectations as well as adoption of newer technologies. Read part two of our smart home mini series here.
Navata Road Transport, a road logistics service provider, established in the year 1982, by founder Late Parvataneni Subhas Chandra Bose, now occupies a place of pride among the leading Road Transport Organizations in South India. Navata is spread across a network of 672 branches across India. Warehouses and distribution centers are an integral part of a hub and spoke operations at Navata. HR people at the Navata Road Transport had to manage and do manual work for time-attendance and overtime data. With manual work, data are prone to error. With error-prone data, it was difficult for them to proceed for salary payment. Not only this, but centralized monitoring of time-attendance data of employees of 20 locations across Andhra Pradesh was a difficult task for them. Time-Attendance systems As they already had their inhouse application, communication/integration of the time-attendance devices with that inhouse application was the biggest question for them. To communicate with the Linux Server and devices, they required a third party application interface which was not feasible. Established in 1991, Matrix is a provider of Security and Telecom solutions for modern businesses and enterprises. Matrix Door Controller comes with built-in API for system integration As an innovative, technology driven and customer focused organization, the company is committed to keeping pace with the revolutions in the Security and Telecom industries. With around 40% of its human resources dedicated to the development of new products, Matrix has launched cutting-edge products like Video Surveillance Systems - Video Management System, Network Video Recorder and IP Camera, Access Control and Time-Attendance systems as well as Telecom solutions such as Unified Communications, IP-PBX, Universal Gateways, VoIP and GSM Gateways and Communication Endpoints. Built-In API for system integration These solutions are feature-rich, reliable and conform to international standards. Having global footprints in Asia, Europe, North America, South America, and Africa through an extensive network of more than 2,500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. Matrix has gained trust and admiration of customers representing the entire spectrum of industries. Matrix has won many international awards for its innovative products. With extensive analysis of the existing system and Navata’s requirements, Matrix came up with the solution to provide Door Controllers. Matrix Door Controller comes with built-in API for system integration. It directly pushes all the entry and exit records to the company’s Linux server. In addition to that, the customer can command and control the devices now through the inhouse Attendance Management and Payroll Application which was not possible earlier. Additional dedicated server Elimination of the errors has been possible in the data of Time-Attendance and overtime So, there is no requirement of any additional dedicated server for the interface with Matrix’s Door Controllers. Ultimately, these Door Controllers have overcome the challenge of communication with the company’s Linux server. By overcoming the challenges of the entire system, the customer enhanced the productivity of the employees and can effectively use the resources. After acquiring the solution from Matrix Comsec, Navata got the efficiency in Time-Attendance management. Elimination of the errors has been possible in the data of Time-Attendance and overtime. Now, employees get an accurate and timely salary at Navata Road Transport after the atomization of Time-Attendance record and calculation. This increased the productivity of the employees because of the accurate data. This also made the HR work smooth and hassle free. Through live monitoring, centralized control of all the 20 sites has been taken. Reduces installation and maintenance cost Product Offered: COSEC DOOR FOT A Door Controller with higher storage capacity and touch sense keypad. It identifies the user in less than one second. With multiple connectivity options like 3G/4G/LTE it gives flexibilities with the customer’s existing system and therefore, reduces installation and maintenance cost.
Student accommodation is a fast-growing sector. Student numbers across France have grown around 10 percent in a decade. Around $1 billion was invested in France’s purpose-built student accommodation just between 2016 and 2018. Efficient solutions to help manage security for these student properties are always welcome. For new premises in Rennes, France, specialist provider Easy Student sought reliable, key-free locking. They wanted their new residence to run efficiently, “like a hotel,” and without the unnecessary workload that comes with managing and keeping track of physical keys. SMARTair Wall Readers Wireless Electronic Escutcheons with inbuilt RFID readers control access through 83 doors at Easy Student Rennes Following a positive experience with the same technology in Nantes, Easy Student chose SMARTair Update on Card wireless access control. Wireless Electronic Escutcheons with inbuilt RFID readers control access through 83 doors at Easy Student Rennes. SMARTair Wall Readers secure non-standard entrances. SMARTair’s TS1000 software was one major reason for Easy Student’s choice. The intuitive interface and time-saving functionality make it easy for administrators to manage their access system. “SMARTair does not require any technical knowledge. I trained quickly and found the software very easy,” says Cyril Verger, Managing Director at Easy Student Rennes. “The solution corresponds perfectly to our needs. Installation was simple.” If someone loses a credential, the TS1000 interface makes cancelling it fast and easy, a major change from the old days of physical keys, mechanical locks and key organization charts. “A lost key can still be used,” M. Verger adds. “A lost credential can be canceled easily.” Flexible door entry It gives Easy Student managers the ability to change a user’s access permissions anytime, without visiting the doors SMARTair provides secure, flexible access control for every student, service provider and facilities manager who uses the residence. Around 100 access credentials are active at any one time. It gives Easy Student managers the ability to change a user’s access permissions anytime, without visiting the doors. If an incident occurs, they act quickly and decisively. Security managers program every student credential to open multiple doors: the student’s own room, the main door and bike park around the clock; a common relaxation area and the laundry room between 6.30am and 11.30pm only. “Managing this way avoids comings and goings by people who don’t live here,” M. Verger says. “Our students are very happy with the solution,” he adds. “They got used to it quickly, because this type of access control is found in lots of hotels and private homes. I highly recommend installing SMARTair at other student residences.”
Mines are unique operating environments with highly specific health and safety challenges. In particular, underground mining operations typically experience low-visibility conditions and light pollution from flashlights, vehicle lights and reflective strips on equipment and clothing, making traditional surveillance and safety monitoring difficult. These were some of the challenges facing Jiangzhuang Coal Mine in the Shangdong Province of China, which covers an underground area of 43 square kilometers, and produces more than 1.8 million tons of coal each year. The top priority for the mine’s management team is worker safety, and working practices and production are monitored 24 hours a day to minimize accident risks. Aging surveillance system Kong Qingwei, Director of the Jiangzhuang Coal Mine Dispatch Office, says, “We need to respond immediately to unsafe situations in the mine, whether they are caused by environmental factors, poorly performing machines, or employees not following authorized work procedures.” Its aging surveillance system made health and safety monitoring difficult in key areas of the mine Although the mine invests heavily in safety training and equipment for workers, its aging surveillance system made health and safety monitoring difficult in key areas of the mine. “Our previous surveillance system required us to monitor around 30 screens, 24 hours a day, often with sub-optimal image quality caused by low-light conditions or light pollution,” says Kong Qingwei. “This made our jobs extremely difficult and tiring, as well as impacting our ability to respond to safety issues quickly enough.” Maximizing worker safety To address its health and safety challenges, Jiangzhuang Coal Mine has implemented an intelligent video surveillance and control system from Hikvision. The Hikvision solution supports crystal-clear video imaging, even in low-light conditions, or where light pollution is created by lights or reflective strips. This quality and clarity of imaging ensures that hidden risks can be identified more quickly and easily, allowing the safety team to respond more quickly and to protect workers in all areas of the mine. Improving worker health and safety In addition to the improved imaging capabilities, the Hikvision cameras incorporate deep learning technologies to identify and respond to health and safety risks in the mine automatically, and in real time. Specifically, the cameras can identify when employees deviate from approved work procedures and send alerts to the safety team to ensure staff can be deployed before accidents occur. The new Hikvision system increases worker safety by monitoring the areas around winches and other equipment" For example, it is prohibited for workers to come too close to winches when they are working due to safety risks, but this is hard to monitor with traditional video cameras. “The new Hikvision system increases worker safety by monitoring the areas around winches and other equipment, and by sending alerts if employees get too close,” says Kong Qingwei. Delivering continual improvement In the first three months of operation, the new Hikvision system identified more than 30 deviations from safe operating procedures. Zhang Liu, Deputy Chief Engineer at Jiangzhuang Coal Mine, says, “In the past, many of these safety risks could have gone unnoticed. However, the Hikvision system has allowed us to identify every incident in real time and to take immediate action to protect our workers, which is a hugely satisfying outcome for us.” As well as alerting the team to potential security risks in real time, the Hikvision system also records the details of any safety incident for later analysis. “As well as accurately capturing deviations from safe working procedures, the Hikvision system supports playback and download functions,” says Zhang Liu. “We can use the insights we record to deliver continual improvement for safety procedures, and, ultimately, to support our vision for a ‘zero-accident’ mine,” he adds. Addressing mining-specific safety requirements The Hikvision solution is configured to support specific mining-safety applications, such as constant monitoring of surface water levels in different areas of the mine. With the Hikvision system, we can manage surface-water levels constantly" “Constant seepage from rock formations means that surface water can accumulate in different areas of the mine, which is a problem in terms of potential flooding, damage to infrastructure, and worker safety risks,” says Zhang Liu. “With the Hikvision system, we can manage surface-water levels constantly and take action to deal with any problems that arise before water levels exceed safe limits,” he adds. Increasing effectiveness for the safety team In addition to surface water management, the Hikvision solution supports improved safety in other potentially dangerous areas of the mine, including inclined tunnels that are used for transporting coal and other materials underground. “The Hikvision system is like an intelligent 'eye' for us in all areas of the mine, helping us to identify potential safety issues in a timely and accurate way and to protect our workers at all times,” says Kong Qingwei. With automated alerts for all manner of potential safety threats, the safety team can be far more effective, with no need to monitor video images constantly. “Instead of looking at grainy images on 30 screens, we can now spend more of our time responding to incidents, supporting workers, and keeping them safe,” says Zhang Liu. “This is a classic example of how automation can help to improve mine safety, while also reducing the tiring workloads associated with manual monitoring of screens.”
La Cité, Ontario’s largest French-language college, recently upgraded parking lot security on its main Ottawa campus with the installation of 15 IX Series 2 video intercom assistance (or emergency) towers from Aiphone, the international manufacturer of intercom and security communication products. With the press of a button, the towers enable students, staff, and visitors to directly communicate with the campus security staff. The towers’ embedded megapixel cameras provide security officers with live video to more accurately assess and respond to a situation. The Aiphone towers are topped with bright blue lights making them easy to spot at night. They are always on and officers immediately know the location of any calls for assistance. The IX Series 2 intercoms and towers replaced units that could no longer be repaired, and that downtime could potentially endanger students or staff, said Rock Levesque, Project Manager for Ottawa-based project integrator, ComNet Networks and Security Inc. Outdoor mass notification system ComNet created an outdoor mass notification system by adding amplified horns to each Aiphone tower" “Pressing the old units’ call buttons initiated a siren that made it virtually impossible for students to hear instructions from the security staff,” he said. “Campus administrators place a very high priority on the safety of their students and staff, so the decision was made to upgrade the entire system.” To replace the sirens, ComNet created an outdoor mass notification system by adding amplified horns to each Aiphone tower. The IX Series 2 towers include embedded megapixel cameras providing sharp closeup video. Levesque said the towers’ optional CCTV arms will enable the campus to add cameras for wider parking lot views. Emergency assistance system The three-module towers feature built-in mounting hardware for power supplies or accessories and rear access panels to easily pull wire from top to bottom. The towers also feature built-in UL-Listed electrical boxes to satisfy local electrical codes. Upgrades to the emergency assistance system on the La Cite Ottawa campus will set minds at ease and help protect the thousands of students and staff who call this campus home. La Cité, opened in 1995, offers its 5,200 students 140 postsecondary programs with degrees ranging from architecture to security management. The college has its main Ottawa campus, a satellite campus in Hawkesbury, a site dedicated to constructions trades in Orleans, and a business office with classrooms in Toronto.
One of the UK’s 5.7 million SMBs, Thirst offers a comprehensive digital marketing service to some of Europe’s most forward-thinking brands. At their UK head office, managers identified two doors which required an easy, low-cost security solution. Staff and visitors come and go all day, but not everyone should have access to the Thirst servers or private meeting suite. Code Handle electronic door locks with integrated PIN pads now secure these two important Interior office doors. Only senior managers and qualified staff freely access Thirst’s IT room. Thirst’s main meeting room is also protected by this sleek handle with PIN protection. Keeping track of mechanical keys Staff quickly lock and unlock these rooms without anyone keeping track of mechanical keys: it’s a time-saving solution, too. Tried and tested at offices all over Europe, Code Handle adds electronic PIN locking to doors with no wiring and no elaborate access control system. Code Handle is a low-profile, zero-hassle solution to boost security Thirst’s office manager only needs one Master Code to administer each handle. Up to 9 different PINs are issued to authorized staff. If an employee leaves the company, it’s easy to delete their PIN without unmounting the lock. Tracking cumbersome keys is a thing of the past. Code Handle is a low-profile, zero-hassle solution to boost security at critical doors around their offices. Contemporary workspace design Fitting Thirst’s new Code Handle locks was a breeze. They replaced the existing handle, attached a Code Handle with two screws, and doors now have electronic PIN security — with no ugly push-and-twist units to spoil Thirst’s contemporary workspace design. There was no need to hire an expensive contractor or installer. “We found Code Handle easy to install and a perfect solution for keeping private rooms only accessible for those employees that require access,” says Nigel Cattermull, Managing Director at Thirst. Maintenance of the two new digital PIN locks is minimal. Two standard batteries slot inside each Code Handle and typically last for 30,000 lock/unlock cycles before needing replacement. For added peace of mind, Code Handle has an auto-locking feature. Nobody at Thirst needs to worry whether they remembered to lock the server room. Code Handle never forgets.
Patriot One Technologies Inc., developer of the PATSCAN™ multi-sensor covert threat detection platform, is pleased to announce receipt of a purchase order for its PATSCAN multi-sensor covert threat detection platform from its security system integrator/reseller partner Ginter Electrical of Ohio and Mt. Healthy City School District in Mt. Healthy, Ohio. “We’re excited with our growing list of deployments of our PATSCAN Platform with schools and universities across the US, including our work with education clients and Ginter Electrical,” shared Martin Cronin, Patriot One CEO and President. Safer campus and community The PATSCAN Multi-Sensor Covert Threat Detection Platform has been shipped to Ginter Electrical “Through these initial school and university-based deployments, our Platform will provide invaluable data and learnings, which will help each future installation and deployment across a vast array of unique environments and venues. We’re honored to have been selected by Mt. Healthy City Schools to begin deploying our covert threat detection platform which will help create a safer campus and community for their students, parents and staff.” The PATSCAN Multi-Sensor Covert Threat Detection Platform has been shipped to Ginter Electrical, where they will be joined by Patriot One engineers and Mt. Healthy City School District security and engineering teams to begin testing for deployment of the solution. Specific location of the Platform’s deployment will not be disclosed. Helping K-12 schools become safer “We’re excited to be part of a solution that will help our K-12 schools become safer across America, and working with Mt. Healthy City Schools, an Ohio public school district, makes this even more special to our team at Ginter Electrical,” expressed T.J. Dooley, Ginter Electrical’s Systems Integration Manager. No student should have to walk into a school today and feel like they are walking into a fortress" “No student should have to walk into a school today and feel like they are walking into a fortress. This can create unnecessary anxiety for students who may wonder if their school is safe. The PATSCAN Covert Threat Detection Platform not only is focused on saving lives, but also saving a way of life for our students, and our community.” Multi-Sensor threat detection platform "Mt. Healthy City School District is excited and proud to partner with Patriot One and Ginter Electrical for a reasonable assurance of the safety of our students and staff,” express Dr. Reva Cosby, Mt. Healthy City School District Superintendent. “Safety is the most important thing we can provide our students and staff to ensure student success." Following the initial deployment of the PATSCAN Platform at one of Mt. Healthy Schools, Patriot One and Ginter Electrical will work to broaden the deployment of the solution with other schools in the district, as well as with other clients who have expressed interest in the multi-sensor threat detection platform.
Round table discussion
Tools such as standard operating procedures (SOPs) and checklists ensure that every factor is considered when installing a physical security system – or do they? Security system installations are detailed projects, and any overlooked detail is a missed opportunity to make the system better. We asked this week’s Expert Panel Roundtable: What is the most overlooked factor when installing physical security systems?
Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?
Technology advancements often come with new terms and definitions. The language of our marketplace evolves to include new words that describe innovations in the industry. In the skilled hands of marketers, terms intended to be descriptive can also take a new element of ‘buzz,’ often presaging exciting developments that will drive the future. We asked this week’s Expert Panel Roundtable: What new buzzword have you heard, and what does it mean for the industry?
Security installation: Manufacturers & Suppliers
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