Companies are following government guidance and getting as many people as possible working from home. Some companies will have resisted home working in the past, but I’m certain that the sceptics will find that people can be productive with the right tools no matter where they are. A temporary solution will become permanent. But getting it right means managing risk. Access is king In a typical office with an on-premise data center, the IT department has complete control over network acce...
AAEON, a provider of IoT and AI edge computing solutions, is helping to power the pandemic response with the BOXER-6638U rugged embedded box PC. Featuring Intel Core i3 processors, the BOXER-6638U brings the power of industrial computing to mobile X-ray machines, used to perform chest X-ray scans of suspected COVID-19 patients. This vital equipment helps increase the speed and accuracy of diagnosis, and prevent the spread of the pandemic. The spread of Coronavirus disease 19 (COVID-19, previous...
Identiv, Inc. has announced the launch of MobilisID, its latest solution for frictionless access. The MobilisID solution brings ease and simplicity to physical access and management without compromising security. Using the latest in Bluetooth and capacitive technologies, MobilisID allows users the freedom to access a controlled environment without the need to present a credential. MobilisID solution Identiv’s MobilisID solution combines security, simplicity, and convenience into an easy-...
Intinor, global developer of products and solutions for high quality video over the internet, will attend NAB 2020 Show (Las Vegas Convention Center, date to be rearranged) to showcase its uniquely powerful solutions to both combine as many as eight individual video feeds, and stream them synchronously across multiple internet paths. A strong supporter of NDI, Intinor will be co-exhibiting with NewTek on booth SL4711. Coherent video path over internet The Intinor solution creates a coherent vi...
SecureCom Wireless LLC has called on customers to know that they can now use Virtual Keypad if they ever need to trigger a system panic. The app, as well as VirtualKeypad.com can display Police, Emergency and Fire panics in the menu, and all the user needs to do is to add it to the app user in Dealer Admin. “Because most people have their phones with them, we wanted customers to be able to trigger a system panic if they needed to, even if the keypad isn’t nearby,” said Clayton...
Napco Security Technologies has announced the availability of its award-winning iSecure Complete Cellular Alarm Systems, now at distribution centers nationwide. iSecure is designed to help security professionals to be more competitive, adding more residential accounts and new RMR, while offering the professional-grade security systems, remote Smart App & notification alerts consumers want. iSecure Cellular Alarm Systems iSecure is uniquely installable in about an hour, and programmable usi...
Cybersecurity specialists and decision makers from all over Europe gathered to Helsinki, Finland on 13th of February to discuss what the new 5G technology means to cybersecurity, digital infrastructure and user-centric services. Forum’s keynote speakers included leading global experts of the field such as Jakub Boratyński from the European Commission, Steve Purser from ENISA and Timo Harakka, Finland’s Minister of Transport and Communications. Reasonably priced connections The Finnish Transport and Communications Agency Traficom, and The National Cyber Security Centre Finland operating as part of Traficom arranged the event. Traficom is a modern wide-scoped agency, which promotes the transport system and traffic safety, and boosts digitalisation and trusted digital services. Traficom supports sustainable development and ensures that everyone in Finland has access to high quality, secure and reasonably priced communications connections and services. Changing the future of the society starts from vision and courage, and it starts today" Safeguarding the future digital society and working on 5G cybersecurity form one essential part of Traficom's cutting-edge future-oriented work on improving via innovation. It focuses on the phenomena of the digital society, seeks solutions, builds networks and helps companies and other authorities to prepare for the future. "Changing the future of the society starts from vision and courage, and it starts today", says Kirsi Karlamaa, the Director-General of Traficom. Fifth-generation wireless communication technology The forum was preceded by the world’s first open 5G cybersecurity hackathon where 70 cybersecurity specialists and whitehat hackers from 15 different countries got a chance to test their skills on 5G technology provided by Ericsson, Nokia and Oulu University. Finland and Traficom as a visionary authority received praises for progressing and initiating the work focusing on 5G cybersecurity during Finland’s Presidency of the Council of the European Union in 2019. Mr Jakub Boratyński, Head of Unit for Cybersecurity and Digital Privacy from the EU Commission presented the EU Toolbox for 5G cybersecurity and emphasized Finland´s proactive role in the EU work around 5G cybersecurity. This decade will see the expansion of 5G-based services and infrastructure, and cooperation between different players developing the fifth-generation wireless communication technology is essential. Cybersecurity community Focus on end-to-end thinking were recurring themes in the keynotes and presentations" The first ever Leading Edge 5G Forum organized in Helsinki draw together companies, cybersecurity influencers and industry members, EU representatives and authorities, academics and members of the cybersecurity community to discuss the future opportunities and challenges concerning 5G. "The Leading Edge 5G Forum indicated that there is a strong will within the community and industry to share experiences and discuss the future of 5G and cybersecurity. Going forward, Traficom will continue this cooperative work with all stakeholders and organize discussions where exchange of ideas is possible", says Kalle Luukkainen, the Deputy Director-General of The National Cyber Security Centre Finland. Security and privacy risks “We initiated this work but our vision is that going forward the cybersecurity hackathons and the Leading Edge 5G Forum could be a collaborative European wide activity. Therefore, we challenge all interested parties to get in touch with us and to join the effort of putting together the next cooperative actions and a cybersecurity hackathon in 2021. Our common aim is to safeguard the future digital society. Building digital trust globally, strengthening the existing ecosystem and focus on end-to-end thinking were recurring themes in the keynotes and presentations heard during the event.” Forum speakers also emphasized that 5G is designed to be more secure than its predecessors and cybersecurity has received a massive focus in 5G’s development. However, there is work to be done as the diversity and volume of novel IoT devices and their control systems will continue to increase and pose a new kind of security and privacy risks and additional threat vectors as we move to 5G and beyond.
Brivo, the global provider of cloud-based physical security, has acquired Parakeet Technologies, a provider of smart building solutions which include sensors, thermostats, wireless locks, and lighting controls. The acquisition accelerates Brivo’s ongoing push to enhance its in-building capabilities beyond its current access control, video, and security. The companies had already been working together as partners, and now plan a deeper integration between their products, including a common user interface, unified billing, and bundled services. Highly reliable remote management “We saw Parakeet’s IoT platform as an ideal way to quickly bring Smart Office capabilities to our channel partners and end users,” said Steve Van Till, President & CEO of Brivo. “Parakeet has a great track record of providing highly reliable remote management to widely dispersed properties, and they share our core values around customer service, cybersecurity, and innovation.” The Parakeet product leverages cloud services, cellphone apps, and an on-premise IoT gateway. The gateway provides connectivity to Z-wave sensors, locks, thermostats, lighting and other devices. Internet connectivity to the gateway is supported via WiFi, Ethernet or an integrated cellular modem with a built-in service plan. Manage smart building infrastructure We uncovered a need for a remotely managed IoT service that would boost productivity and save money" Parakeet’s responsively designed web app enables property managers and security personnel to manage smart building infrastructure from one central dashboard, while collecting data to track, monitor and manage staff. Parakeet launched its product in 2015 in the Vacation Rental market. According to Brad Huber, Founder and CEO of Parakeet, “Among property managers who cover large geographic territories for dozens or hundreds of clients, we uncovered a need for a remotely managed IoT service that would boost productivity and save money.” Professional installation and ongoing service Commenting on the installation challenges across large regions, he added that “being able to provide our products through Brivo’s international base of security dealers will give our customers the convenience of professional installation and ongoing service.” The Parakeet platform will continue to be offered as a stand-alone solution for the Vacation Rental Market under the new name, Brivo Vacation Rental, and will be unified with Brivo’s billing system. All current Parakeet customers will continue to be supported on the existing product, with options to add Brivo offerings to their current service plans.
The DoorBird D1101V, the next-gen IP video intercom from Berlin-based manufacturer Bird Home Automation is now available worldwide for purchase. The D1101V with one call button combines a compact, elegant design with DoorBird's IP technology and comes in a surface-mounted and flush-mounted version. The smart intercom sends push notifications when the call button is pressed, and allows you to talk to visitors, and see them live via smartphone, tablet or indoor station. "The DoorBird D1101V is compact, WiFi-enabled and ideal for single-family homes", says Sascha Keller, CEO Bird Home Automation. "This IP video door station combines new components such as the 1080p camera and the Bluetooth module for access control as well as excellent audio quality from the integrated speaker in a small housing with a stainless-steel front panel". Seamlessly internet connectivity via WiFi and Bluetooth The D1101V can be connected to the Internet via WiFi or network cable. This allows access to all functions of the smart door intercom from home and remotely. Settings and user permissions can be configured in the free DoorBird app via smartphone, tablet or IP indoor station. The integrated Bluetooth module allows residents convenient and keyless entry. Full HD camera with 1080p resolution For the first time in the DoorBird product family, the D1101V has an integrated camera with a full HD 1080p resolution For the first time in the DoorBird product family, the D1101V has an integrated camera with a full HD 1080p resolution. The built-in Sony image sensor ensures the best possible image and video quality during the day and at night. Additionally, the camera angle has been optimized compared to previous models through a better lens. Visitor images are stored with date and time stamp in the free cloud history. Integrated motion sensor for enhanced security The new IP intercom features a configurable motion sensor with 4D technology for accurate detection. It can detect movements within a six-meter radius. In addition, the sensor detects if someone is approaching the door, leaving the house or both. Users can decide which direction of motion sends a push notification or triggers a relay. Existing smart home systems can be easily combined with DoorBird. Due to the Open API interface, the D1101V can be integrated into any building and home automation systems such as KNX, Loxone and Control4, as well as video surveillance and access control systems. Thus, the smart home becomes manufacturer independent. Surface-mounted and flush-mounted version The D1101V is available as a surface-mounted and flush-mounted version. The face plate is made of stainless steel and the weatherproof housing complies with the industry standard IP65. Due to its slim design, the compact door intercom can also be mounted on door frames. With the help of additional adaptors, mounting is also possible at vertical and horizontal angles.
Vacant property protection provider Orbis Protect has joined forces with Estonian company Defendec Services OU to provide its growing number of customers with state-of-the-art security technology. The new partnership announced will enable Orbis Protect to provide clients with military-grade security equipment in a move which also means the Uxbridge-based company will be able offer the very latest video verification technology. Light in the security industry The partnership was confirmed after Orbis Protect Chief Technology Officer Shaun Wilcock headed to Defendec’s headquarters in the Estonian capital Tallinn for in-depth discussions on the company’s new products. Verifeyed+ product series, a sophisticated alarm system with video verification employs Artificial Intelligence (AI) Orbis Protect’s Chief Technology Officer Shaun Wilcock said: “Orbis Protect is proud of its position as a leading light in the security industry. We are a national business with turnover approaching £40m and employing more than 400 staff, which provides security services for the commercial and public sector and some of the biggest names in business. “Our expertise, experience and ability to think differently are an asset to our clients and a central pillar of our growth ambitions. We know our new partnership with Defendec will provide us with a vital edge and enable the company to go from strength to strength. We strive to innovate and lead the industry and that’s why the relationship with Defendec is so exciting.” Detect intruders and safeguard premises At the forefront of this new, ongoing partnership will be the Verifeyed+ product series, a sophisticated alarm system with video verification which employs Artificial Intelligence (AI) to detect intruders and safeguard premises right around the clock. Verifeyed+ is a wireless, battery-operated system which allows cameras to be deployed anywhere without hard-wiring. Thanks to its versatility, it can resolve challenges ranging from protection of construction sites and empty properties, to catching fly-tippers in the act and combating anti-social behavior through covert operations. It is already used to protect borders in more than 25 countries and can be installed immediately, anywhere CCTV cannot typically be fitted, and as well as being rugged enough for tough outdoor use, it can produce high-definition images day or night. Security technology Vacant properties service supports thousands of property managers and owners Defendec Vice-President and General Manager UK & Ireland Simon Faulkner said: “Orbis Protect and Defendec are forward-thinking companies, united by a determination to embrace new ways that technology can overcome security challenges. We pride ourselves on an ability to develop ground-breaking security technology and Orbis Protect will harness our technical expertise which constantly pushes back boundaries in search of simple but effective solutions.” Protection of vacant properties is right at the heart of Orbis Protect’s operations. Over the last 40 years it has provided property, site and personal protection services to its clients and has grown to a business employing more than 400 people across the UK. The company’s vacant properties service supports thousands of property managers and owners and is an essential component of their business continuity plans. Specialist teams provide support to clean and clear more than 60,000 empty properties each year, playing a significant role in bringing them back into productive use.
As SIA’s 2020 Member of the Year, ASSA ABLOY’s presence at ISC West 2020 will include an enhanced booth experience, showcasing a suite of new product innovations that help security professionals create access in smart and efficient ways. “Security professionals are experiencing rapid industry change, which is why ASSA ABLOY is focused on educating customers about the latest curb-to-core solutions,” said Mark Duato, Executive Vice President of Aftermarket Solutions at ASSA ABLOY Opening Solutions America. “We intimately understand our customers’ challenges and have built a comprehensive suite of products and services that bring them smarter, simplified and intuitive solutions to help grow their businesses.” Providing Security and Access Control from Curb to Core ASSA ABLOY is a manufacturer that can provide doors, frames, mechanical and electronic access control to secure all of the openings in a myriad of facility types. Attendees will experience this broad range of solutions in a reimagined, user-friendly booth that highlights both individual products and complete, full-size door openings. Some of the latest innovations include: Building Envelope Adams Rite P8800 Pullman Rim Exit Device: This rim exit device is designed for narrow stile aluminum applications that require a life-safety exit device with a Pullman latching solution for use in retail storefronts, multi-use commercial offices, schools, medical centers and financial institutions. Norton 6300 Series Low Energy Operator: With a modular design and simple controls, this operator has a broad set of intelligent functions, such as power close, latch assist and obstruction detection to secure moderate to high traffic openings. Yale nexTouch Keypad Exit Trim: Ideal for commercial and multi-family environments, this exit trim provides the latest in keypad access with key-free convenience as an upgrade or retrofit solution. Interior Solutions Enhanced credential support across the Aperio family of wireless devices: Now offering support for mobile access via BLE (Bluetooth Low Energy) or NFC, the Aperio wireless solution provides complete flexibility for your mobile access deployments. Securitron AQL Power Series: This customizable, intelligent power supply system provides improved functionality and efficiency through remote monitoring, with the ability to power a single electrified door opening or hundreds of access points. Status Indicators: The new status indicator option for Corbin Russwin ML2000 Series and SARGENT 8200 Series mortise locks features a 180° window design providing optimized visibility for the locked/unlocked door status, enhancing the privacy and emergency preparedness needs of any facility. RITE Slide: This acoustically-rated, soft close sliding door has a modern aesthetic design, ideal for medical rooms, patient rooms, offices and hospitality. Specialty Solutions Ultra-Light UL8 Bullet Resistant Door: Using an ultra-lightweight patented core, this door is over 50% lighter than conventional bullet-resistant doors. Real-World installation The full-size door display features complete solutions, typical of what you might find in vertical markets like government, education, healthcare, retail, multi-family, deco, glass and more. These doorways offer a unique opportunity to witness a ‘real-world’ installation and understand the complexities of their interactions. ASSA ABLOY is again hosting their annual USO Bag Build. Attendees can stop by the booth on March 19 from 1- 4 p.m. to pack supplies for military personnel leaving for or returning from deployment, awaiting the arrival of their personal luggage. ASSA ABLOY’s sister companies will also be onsite, including HID Global (booth# 11063), Alarm Controls (booth# 9077), Ameristar (booth# 9073), Abloy Security (booth# 7055) Traka (booth# 7041), August Home / Yale (booth# 32081), and LifeSafety Power (booth 14115).
ProdataKey (PDK), manufacturer of a cloud access control platform built for mobile, announced the imminent release of a new integration between the company’s PDK IO platform and Comelit’s, ViP video door entry system. The integration will be available on March 18, 2020, coinciding with the first day of exhibits at ISC West event in Las Vegas. The PDK IO/Comelit integration will be on display at ProdataKey’s booth 20125. The combined solution brings together Italian-based Comelit’s interactive video entry technology with PDK’s powerful, mobile-first access control platform, creating a comprehensive solution that’s ideal for commercial and multi-tenant residential properties. A seamless synchronization between Comelit’s and PDK IO’s user database enables system administrators to simultaneously register, or delete, users across both platforms. PDK IO system Furthermore, the same credential may be used to enter the property’s main gate or entryway, secured by Comelit, as well as all other perimeter doors and common areas, secured by the PDK IO system. Future enhancements to the integration will allow PDK users to view Comelit video via the PDI IO mobile interface and to unlock associated doors secured by the Comelit system. ProdataKey will be exhibiting several other products and integrations at ISC West “We see great synergy between Comelit’s and PDK’s strength in the multi-tenant residential market, and our companies’ ability to offer these customers an integrated security solution further enhances the value we offer to property managers and tenants who place a premium on convenience,” said Jeff Perri, ProdataKey’s President and COO. Integrated solution “We’re also looking forward to building upon Comelit’s success within the healthcare space, as well as leveraging our own leadership within the education market, for which the Comelit system is an ideal fit. As an integrated solution, the market opportunities are tremendous.” ProdataKey will be exhibiting several other products and integrations at ISC West. These include touch IO and touch app, cloud node, cloud node se, pedestal IO, and integrations with Savance, Digital Watchdog, Altronix and AssaAbloy’s Aperio wireless locksets.
Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowers effort and expedites decision making. Integrating security systems Systems integration takes the idea of connected devices and applies it to an enterprise Systems integration takes the idea of connected devices and applies it to an enterprise, bringing disparate subcomponents into a single ecosystem. This could mean adding a new, overarching system to pull and collect data from existing subsystems, or adapting an existing system to serve as a data collection hub. Regardless of the method, the purpose is to create a single, unified view. Ultimately, it’s about simplifying processes, gaining actionable insights into operations and facilitating efficient decision-making. Although integration is becoming the new norm in other areas of life, businesses often opt out of integrating security systems because of misconceptions about the time and resources required to successfully make the change. So, instead of a streamlined operation, the various security systems and devices are siloed, not communicating with each other and typically being run by different teams within an organization. Time-Intensive process When systems are not integrated, companies face a wide range of risks driven by a lack of transparency and information sharing, including actual loss of property or assets. For example, a team in charge of access control is alerted to a door being opened in the middle of the night but can’t see what exactly is taking place through video surveillance. Without integrated systems they have no way of knowing if it was a burglar, an equipment malfunction or a gust of wind. Without integration between systems and teams, the ability to quickly put the right pieces in front of decision makers is missing. Instead, the team would have to go back and manually look for footage that corresponds with the time a door was open to figure out which door it was, who opened it and what happened after, which can be a time-intensive process. Integrating access control and surveillance systems Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it This slowed response time adds risk to the system. Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it. Security systems can do more than communicate that theft or vandalism occurred. Properly integrated, these systems alert users of pre-incident indicators before an event happens or deter events altogether. This gives teams and decision makers more time to make effective decisions. Integrating access control and surveillance systems allows for a more proactive approach. If a door is opened when it’s not supposed to be, an integrated system enables users to quickly see what door was opened, who opened it and make a quick decision. Integrated solutions are more effective, more efficient and help drive cost-saving decisions. Ideally, companies should establish integrated solutions from the start of operations. This allows companies to anticipate problems and adjust accordingly instead of reacting after an incident has occurred. Security camera system Although starting from the beginning is the best way to ensure comprehensive security, many companies have existing security systems, requiring integration and implementation to bring them together. Typically, companies with established security systems worry about the impact to infrastructure requirements. Is additional infrastructure necessary? How and where should it be added? What financial or human resources are required? These concerns drive a mentality that the benefits gained from an integrated solution aren’t worth the costs of implementation. Thankfully, this is becoming less of a problem as security providers, like Twenty20™ Solutions, work to offer adaptable solutions. With flexible options, operators don’t worry about adding or replacing infrastructure to align with a provider’s model. This allows users to monitor camera footage and gate traffic from one system If a company has an existing security camera system, but identifies a need for access control, a modern integrated solution provider can supply the gates for access points and equip the gates and cameras with the technology to connect the two. This allows users to monitor camera footage and gate traffic from one system. This model also spares operators additional costs by using a sole vendor for supplemental needs. Overall management of security While a single, unified system is beneficial for cost saving, it can also help the overall management of security. The ability to view all operating systems in one dashboard allows security personnel to manage a site from any location, reducing the expense and effort required to manage a system. The mobile world today means security directors no longer need to be in a centralized operations center to see alerts and make decisions. This simplifies processes by allowing users to quickly see an alert, pull up a camera, delete a user or check an access log from a phone. Modern networks are secure and accessible to those with permissions, without requiring those users to be physically present. Consolidating security systems is the first step companies can take toward streamlining work, information and costs. The next step is integrating all sites, both remote and on-grid. Energy and communication technology The integration of sites and systems turns mountains of data and information into actionable intelligence Traditional methods demanded two systems: one for on-grid facilities and another for off-grid locations. With advancements in energy and communication technology, the need for multiple systems is gone. Data from remote sites can be safely and securely fed into an existing system. These remote locations may gather, distribute and manage data in a different manner than a connected system due to the cost of transmission via remote connections (i.e., cellular or satellite connection). The end result, however, is a consistent and holistic view of operations for the decision maker. The integration of sites and systems turns mountains of data and information into actionable intelligence. With connected devices monitoring occurrences at individual sites, as well as events across locations, the data tells a story that is unhindered by operational silos or physical space. Identifying patterns and trends Instead of providing 10 hours-worth of footage that may or may not be relevant, system analytics can provide users with the specific set of information they need. Incidents once discarded as ‘one-off’ events can now be analyzed and data-mapped to identify patterns and trends, directing future resources to the most critical areas first. Consumers are increasingly expecting everything they need to be right where they need it – and businesses are right behind them. The current generation of security professionals are increasingly expecting the simplicity of their everyday personal tasks to be mirrored in enterprise systems, which means giving them the ability to see what matters in one place. A unified system can provide just that, a single view to help simplify processes, promote cost saving and accelerate decision making.
In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organization's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organizations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realizing it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyze a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analog technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organization open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organization is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organization is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organizations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase In Revenue For Dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, Connected Smart Locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio Of Home Automation Products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages Of Professional Installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realize they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realize that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling Additional Home Automation Products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labor warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces Connection Instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realize over time. On the other hand, one issue DIYers may recognize right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognizable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not Everyone Is A DIY Customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing Complete And Custom Solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home devices shipped globally, according to IHS Markit. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the “do-it-for-me” approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer. Data capture form to appear here! When a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. Flexible service offerings and pricing are already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing, and providers such as Comcast are looking to pilot programs for just video monitoring, bundled with Internet for a low monthly fee. Home automation system Connected smart locks can actually act as an extension of a smart hub or controller Options for financing are also going to become commonplace. Smart home equipment is expensive, even when attempting to outfit a modest size home (2,500 square feet). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices, but there is a threshold. For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to communicate wirelessly with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. Residential security According to a 2018 Residential Security Market Report prepared by Parks Associates, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. For example, with their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchases. There are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” Full-time monitoring DIY products have broken down barriers for additional purchase and installation of professionally installed systems What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Instead of paying for monthly monitoring, homeowners can install a web cam, access from a smartphone or tablet and essentially do their own security monitoring. The downside of this approach is readily apparent. Without full-time monitoring, homeowners can easily miss the break-in or the aged parent who falls and can’t get up. Near-field communication Until they log on and take a look, there’s no central station to send medical aid or call the police. Connecting door locks and other devices to the Internet can also open a door to hackers, if the infrastructure isn’t properly protected. The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household Traditional security features For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market that want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring. Missed part one of our smart home mini series? Read it here.
Many exhibitors at GSX 2019 saw the show as a success, despite slower booth traffic on the second and third days. According to show sponsor ASIS International, there were more than 20,000 registrants from 125 countries around the world, including those who attended the conference as well as the exhibition. Exhibitors definitely put their best feet forward, enthusiastically promoting their technology breakthroughs, but how convincing were they? The comments from at least one attendee – a large corporate end user who represents a key demographic for show organizers – bluntly suggest that healthy skepticism was on display side-by-side with the promotional energy in play.On this floor, there are some lies being given out. Ask the tough questions, make the exhibitors show you" “On this floor, there are some lies being given out,” said Rudy A. Wolter, CTO, Security and Investigative Services for Citigroup, a financial services corporation. He advised fellow attendees to “listen for them, ferret them out, ask the tough questions. Make [the exhibitors] show you.” “Don’t be afraid to ask these men and women questions,” added Wolter. “Don’t be afraid to challenge them. If you don’t challenge them, they’re not getting any better which means we aren’t getting any better. At the end of the day, they’re the leaders; they’re the ones making change; they’re the ones touching systems; they’re the ones helping integration.” Banking security with Verint At Citigroup, Wolter oversees 1,300 bank branches in North America that use Verint systems, including 23,000 cameras tied into a single command center. Skepticism aside, Wolter also provided evidence that even tough customers can be brought around. Specifically, he is sold on Verint: “When you have a problem, this company listens,” he told attendees at a Verint gathering on the show floor. New at GSX 2019 is the Verint Video Investigator, which is software that empowers investigators to quickly find the data they need to identify security threats in near real-time. In all, Verint serves in excess of 2,300 individual financial institutions, with tens of thousands of branches. Wolter was one of several end users willing to sing their praises publicly. Other GSX exhibitors were also proud to have their own real-world success stories. Placing the emphasis on outcomes At GSX, I heard more than once that outcomes are more important than technologies. Customers don’t want to hear about technologies, but rather about what those technologies can do for them. Avigilon, now a subsidiary of Motorola Solutions, is another company that is focused on outcomes rather than technology per se. “Instead of focusing on megapixels and terabytes, the end user is focused on perimeter security, loss prevention and risk management,” says John Kedzierski, Sr. VP of Video Solutions at Motorola Solutions. “We are working to provide that outcome." The end user is focused on perimeter security, loss prevention and risk management" How operators work to ensure outcomes is another aspect that is changing, says Kedzierski. “Watching video is obsolete,” he says. Using Avigilon’s new system, the operator instead is looking at color-coded hexagons; one color means motion, another means an analytic event. Operators click on various hexagons to view video. Also at GSX 2019, Avigilon featured its new H5A camera line, with expanded object classification analytics, detailed object detection, and tracking in crowded scenes; and focused on the Avigilon Blue cloud system. They are working to make every camera capable of detecting faces, which can be matched to a watch list. How technology addresses marketplace changes Addressing the changing marketplace was another GSX theme. As the workplace changes, ASSA ABLOY Americas is adapting its technology to address new employment practices such as "hot-desking," and remote and mobile workers, says Peter Boriskin, Chief Technology Officer. Systems have to be able both to protect assets and also to provide flexibility to accommodate the changing workforce, he said. Corporate acquisitions are directly expanding the capabilities that ASSA ABLOY brings to the market. For example, they recently acquired Luxer One, a locker company that enables secure delivery of packages without customers needing to stand in line or wait for service. Deliveries can be made in seconds. Peter Boriskin of ASSA ABLOY Americas led a booth tour, including new power capabilities gained in the acquisition of LifeSafety Power Another recent ASSA ABLOY acquisition is LifeSafety Power, which is expanding the company’s capability to provide proactive data on wired systems by tracking power usage. For example, a spike in current might mean a problem with a component. Compiling “intelligent triggers” enables creation of a dashboard to provide analytics of wired systems. ASSA ABLOY has also been devising predictive analytics of wireless locks to predict battery life, for instance, and to address other maintenance challenges. “We want to know what’s going on at a door without visiting it,” says Boriskin. New exhibitors make their mark New exhibitors were part of the GSX mix. One new exhibitor was Vaion. It’s their first trade show after launching at IFSEC in London in June. Vaion combines a small camera portfolio with on-premise servers and software managed through the cloud for an end-to-end solution. Tormod Ree, co-founder and CEO, calls it a “hybrid cloud delivery model”. Vaion is also a “more proactive security model,” said Ree. Video is analyzed for anomalies, and the server “learns” what is normal and not normal. The system provides alerts and notifications, occupancy counting and traffic control, among other features. And “overlays” are employed to present information on a map. Vaion can highlight video that is more likely to be relevant and prioritize feeds that have more activity. Vaion designs the hardware, which is manufactured in Taiwan. Vaion was a first-time exhibitor at GSX 2019 with their end-to-end video system; Tomod Ree is co-founder and CEO Gunshot detection technology EAGL Technology displayed their “Firefly” gunshot detection technology at GSX 2019. Based on technology originally developed for use in the military for sniper detection, the U.S. Department of Energy adapted it to civilian uses after the Sandy Hook School shooting. Boaz Raz, CEO, said the technology is the “most advanced and affordable, wireless for use indoors or outdoors, and it can control doors and cameras”. It doesn’t “listen” for gunshots like some competitors; rather it measures energy for “6 sigma” accuracy (almost 100%). Defining, and redefining, end-to-end solutions End-to-end solutions were all the rage at GSX 2019, but Allied Universal was one exhibitor that pondered what, exactly, is an end-to-end solution? It means different things to different people. For example, a video company’s end-to-end solution would not include access control. When Allied Universal claims to offer an end-to-end solution, they mean it in the broadest definition of the term, including all security systems deployed for a customer as well as the important human element (i.e., manguarding). “The industry’s emphasis on ‘end-to-end’ doesn’t encompass a full solution,” says Mike Mullison, Allied Universal’s Chief Information Officer. “When somebody uses the term end-to-end, you have to ask: What’s at both ends?” The lines between cyber and physical threats are blurring. Clients want full-service solutions" “The lines between cyber and physical threats are blurring,” adds Mullison. “Clients want full-service solutions.” Allied Universal is adding new technology elements to its offering, and Mullison says “the next phase of growth will be fueled by technology.” Allied Universal recently introduced the Heliaus product, a smart phone app that accesses an analytics engine to predict outcomes and prescribe optimum responses. It literally puts technology in a security guard’s hand. One customer has found that use of the technology resulted in a 20% reduction in safety and security incidents. The latest in access control among exhibitors In addition to video, access control had a big profile at GSX 2019, as evidenced by ASSA ABLOY America and many other companies. Another example is SALTO Systems, featuring its new NEO cylinder for wireless access control and the SALTO Virtual Network (SVN); the SVN-Flex extends and increases the number of updating points directly to the door. The SVN-Flex extends and increases the number of updating points directly to the door The compact SALTO NEO Cylinder is designed for doors where fitting an electronic escutcheon is not possible or required and can be installed on standard doors, server racks, gates, cabinets, electric switches, or sliding doors. Low energy consumption results in 110,000 cycles with just one set of batteries. Other SALTO products are SALTO KS (Keys as a Service); SALTO BLUEnet Wireless for Bluetooth RF-driven real-time control of doors; the XS4 One Deadlatch stand-alone electronic lock; and JustIN Mobile, which replaces the need for an access card by securely sending a mobile key Over the Air (OTA) to an iOS or Android device from SALTO’s ProAccess SPACE management software. The next step in integration A new company reflecting the GSX emphasis on integration is Security and Safety Things (SAST), which is still in launch mode but expects to have its first pilot customers in the Q4. The first camera vendors embracing the SAST platform will have cameras for sale at ISC West in the spring. SAST is creating an Internet of Things (IoT) platform for the next generation of security cameras. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphones.SAST is creating an IoT platform for the next generation of security cameras “SAST is a technology platform, but it is also a business platform and a relationship platform,” said Emmanuel Ventadour, VP Sales and Marketing. For app developers, SAST also provides non-technical commercial services (i.e., easing their route to market.) Hartmut Schaper, CEO, emphasizes the “openness” of the company. Even though they are a spinoff of Bosch, they are treating every camera manufacturer equally, he says. For integrators, the use of apps can expand their field of play. Apps will empower integrators to use video for more business processes – not just security – and expand their reach with customers, says Schaper. From skepticism to sales There were plenty of product claims at GSX to feed the skepticism of even the toughest of potential customers. Fortunately, product claims were only the beginning of conversations with attendees at this year’s show. No doubt manufacturers were put through their paces more than once, and a few of them even came out on the other side with potential new business to show for their efforts. That’s the true measure of success at GSX 2019, or any trade show. Click here to read our reviews from Day One and Day Two of the show.
All schools and colleges need to address three different levels of security when considering access control. The first level is the least vulnerable of the three and concerns the perimeter entry and exit points. Here, incorporating some level of electronic access control should be a consideration, whether that is a combination of electronic and mechanical door hardware, or a complete electronic solution. An electromechanical solution, such as electric strikes, can be beneficial in the effectiveness of perimeter security as they provide greater visitor management and traffic control. Data capture form to appear here! Facilitating visitor entry Electric strikes are able to control access via keypads, cards and proximity readers Electric strikes are able to control access via keypads, cards and proximity readers. When combined with mechanical locks, they provide the benefits of unrestricted egress. The second level is more vulnerable than the first and relates to the point at which people are screened before entering the interior of the school. As this area will be designed primarily to facilitate visitor entry, it will require adequate monitoring of access control. To do this, the latches used on access-controlled egress doors can be electronically controlled from the reception area or school office. Exit or entry doors can be opened by a push from the inside and, if the entry area is also an emergency exit, electronically-powered panic bars can also provide an effective solution. More and more schools are installing visitor management systems to control who can and cannot get into the building. Access control solutions Finally, the third level – and the most vulnerable – refers to the core of the school that both students and staff occupy. These are internal hallways, corridors, stairwells, entry points and restricted areas (such as staff lounges and science laboratories). These are the areas where a school must foster the safest environments for pupils, while also providing protection as they often contain confidential information, expensive equipment or chemicals. The access control system is linked to all doors within the school building A number of different access control solutions are beneficial, whether electronic, mechanical or a combination of the two. For electronic solutions, there are two options available: remote or centralized systems. With remote lockdown systems, individual locks are activated by remote control within proximity to the door. With integrated centralized systems, the access control system is linked to all doors within the school building and locked at the touch of a button. Prevent unauthorized persons Mechanical solutions, which include a cylinder lock and key, are also suitable for places such as classrooms, as doors can be locked externally with a key or internally with a thumbturn, to prevent unauthorized persons from entering. At one university in the United States, a smart RFID wire-free access control solution has been installed At one university in the United States, a smart RFID wire-free access control solution has been installed. The SALTO Virtual Network (SVN) wire-free system pushes and pulls data from the university’s ‘hot spot’ entry points to all their offline locks. By choosing a wire-free solution, the university only had to run wires to their exterior doors. The interior doors do not require wiring as these locks are stand-alone wire-free locks. Student accommodation block Securing access to student accommodates is another concern among colleges. One university in the United Kingdom wanted a security system to protect their student accommodation; in particular, a keyless system that would grant 24/7 access to its students while also enabling campus security to monitor these activities remotely. They chose Vanderbilt’s ACT365, which keeps audit trails by monitoring and recording fob activity. When another English university sought electronic locks for its newest student accommodation block, it turned to Aperio wireless locking technology from ASSA ABLOY. They used the wireless locks to extend the Gallagher Command Center access control system to a student residence with 231 en suite rooms separated into flats for between 8 and 13 postgraduates. Aperio wireless locks are battery-powered and use less energy than wired magnetic security locks.
Revader Security has supplied a fleet of rapid redeployable CCTV cameras to Merthyr Valleys Homes, a housing association which owns and manages over 4,200 homes across Merthyr Tydfil, South Wales. The Transit range of mobile cameras are ruggedized outdoor surveillance solutions which have been proven over many years to deter crime and secure the vital video evidence necessary for prosecution. The CCTV team at Merthyr Valley Homes are able to regularly reposition each camera around the locality to respond to the movement of crime hotspots, antisocial behavior, burglary and vandalism. As the units can be installed in virtually any location within minutes, only minimal planning and notice is required. Tackling issues of crime and antisocial behavior Each unit delivers live and recorded footage to the Merthyr Valley Homes control center Each unit delivers live and recorded footage to the Merthyr Valley Homes control center over a combination of wired, wireless and mobile networks and are powered by a variety of sources, including mains and battery. The mobile CCTV products were provided through Caerphilly-based Seren Fire & Security Solutions, an established supplier and installer operating across the region. Merthyr Valley Homes has gradually expanded its stock of Transit redeployable cameras following consistently positive results in tackling long-running issues of crime and antisocial behavior within local neighborhoods. Great build quality and performance Huw Powell, Anti-Social Behavior Officer at Merthyr Valley Homes said: “We have been delighted by our new mobile CCTV capability. The redeployable cameras from Revader Security really are great in terms of build quality and performance – and they have proven to be an invaluable investment.” Revader Security continue to work in partnership with Seren Fire & Security Solutions to support Merthyr Valley Homes and a variety of other clients in the public and private sector.
Around 7,000 people pass through the Luminy faculty’s suburban campus every day. As part of a major project to modernise two buildings, university managers sought a retrofit-ready access control solution to upgrade security. Aperio locks University administrators selected Aperio locks to secure doors in the new buildings. With Aperio, facilities, the staff can deal with lost keys more efficiently. The laborious process of changing locks and reissuing keys — part of the daily workload with mechanical locking — vanishes. Luminy campus is equipped with 372 Aperio Electronic Cylinders & 42 Aperio Electronic Handles with built-in RFID readers The Luminy campus is now equipped with 372 Aperio electronic cylinders & 42 Aperio electronic handles with built-in RFID readers. Locks are integrated seamlessly, wirelessly and online with Luminy’s ARD access control system. One key goal was to deter theft, which was becoming a problem in teaching areas — especially those with computers. “Since we installed Aperio, we have not had a break-in,” says Cédric Lopez, Maintenance Manager at Luminy. Campus security and incident management In addition to theft deterrence, Aperio met broad, stringent criteria for the security upgrade. Staff and students carry individual access smart-cards. Doors and credentials are easily programmed and reprogrammed to accommodate everyone’s changing access needs. Luminy’s security team has complete control over access permissions and campus traffic — in real time. Because their new Aperio devices are integrated online, the staff can see a ‘live’ overview of the campus and respond proactively to incidents. Aperio is trusted to protect the most sensitive areas of the campus. “We have critical premises, including for the storage of chemicals, some with radioactive properties,” adds Lopez. Seamless integration with university’s scheduling system Aperio locks are built on an open platform for easy integration with the university’s scheduling system Aperio locks are built on an open platform, so they are flexible enough to integrate with the university’s room scheduling system. “Teachers are able to reserve their rooms. Students no longer have to wait for the teacher’s arrival, because they have access to the right rooms in defined time slots,” says Cédric Lopez. The credential students already carry automatically opens classroom doors, if they have pre-authorized access rights. For the facilities team, the ARD interface displays scheduling for all relevant rooms in real time. Aperio wireless technology Luminy site managers have already scheduled further real-time access control upgrades built around award-winning Aperio wireless technology. As Luminy staff discovered, the benefits of Aperio extend beyond just enhanced campus safety and student security. The Aperio for Universities Solution Guide explains how you can upgrade and streamline security at your campus. Learn more about Aperio® at https://campaigns.assaabloyopeningsolutions.eu/aperio-university
Around 7,000 people pass through the Luminy faculty’s suburban campus every day. As part of a major project to modernize two buildings, university managers sought a retrofit-ready access control solution to upgrade security. University administrators selected Aperio locks to secure doors in the new buildings. With Aperio, facilities staff deal with lost keys more efficiently. The laborious process of changing locks and reissuing keys, part of the daily workload with mechanical locking, vanishes. The Luminy campus is now equipped with 372 Aperio Electronic Cylinders and 42 Aperio Electronic Handles with built-in RFID readers. Locks are integrated seamlessly, wirelessly and online with Luminy’s ARD access control system. One key goal was to deter theft, which was becoming a problem in teaching areas, especially those with computers. “Since we installed Aperio, we have not had a break-in,” says Cedric Lopez, Maintenance Manager at Luminy. Access smart-cards In addition to theft deterrence, Aperio met broad, stringent criteria for the security upgrade. Staff and students carry individual access smart-cards. Doors and credentials are easily programmed and reprogrammed to accommodate everyone’s changing access needs. Luminy’s security team has complete control over access permissions and campus traffic, in real time. Because their new Aperio devices are integrated online, staff see a “live” overview of the campus and respond proactively to incidents. Aperio is trusted to protect the most sensitive areas of the campus. “We have critical premises, including for the storage of chemicals, some with radioactive properties,” adds Lopez. The benefits of Aperio extend beyond just enhanced campus safety and student security Real-time access control upgrades Aperio locks are built on an open platform, so they are flexible enough to integrate with the university’s room scheduling system. “Teachers are able to reserve their rooms. Students no longer have to wait for the teacher’s arrival, because they have access to the right rooms in defined time slots,” says Cedric Lopez. The credential students already carry automatically opens classroom doors, if they have pre-authorized access rights. For the facilities team, the ARD interface displays scheduling for all relevant rooms in real time. Luminy site managers have already scheduled further real-time access control upgrades built around award-winning Aperio wireless technology. As Luminy staff discovered, the benefits of Aperio extend beyond just enhanced campus safety and student security. The Aperio for Universities Solution Guide explains how you can upgrade and streamline security at your campus.
The campus site near Aix-en-Provence is diverse, with offices, event spaces, kitchens and two accommodation blocks totaling 170 units. The Camp must remain open around the clock, all week, while maintaining security for staff and visitors. Aperio provided locking devices tailored to every door type — interior and exterior. So far, The Camp has integrated 221 Aperio Wireless Escutcheons, 42 Aperio Wireless Cylinders and 10 Aperio Wireless Handles within a TIL Technologies security system. Integrated online with the central system and controlled from the same interface, these Aperio devices effortlessly handle daily staff traffic of around 250 people. Meeting rooms, server rooms, living spaces and kitchens are secured with Aperio wireless locks. Up to 2,000 external visitors arrive on-site when The Camp stages an event — and each must also have credentials issued and access filtered through the site. Aperio makes it straightforward to enable visitor access. Real-time and future-proofed “Many credentials get lost and Aperio enables us to handle this efficiently,” says Benjamin Ciotto, Head of Information Technology at The Camp. Online mode is very important because [access] rights are very often updated for the constantly shifting campus population" A few clicks are all it takes to cancel a lost key-card and issue a replacement. Security staff at The Camp ensures only authorized users to enter offices where expensive video projectors and screens are stored. Their TIL integration enables real-time management of the whole site, with specific profiles created to segment individuals who need fine-grained access to specific areas. “Online mode is very important because [access] rights are very often updated for the constantly shifting campus population,” explains Benjamin Ciotto. “We can also program access to defined time slots, which is essential when we welcome 200 people for an all-day meeting, for example.” Environmental Product Declarations Aperio technology also met The Camp’s need for an aesthetically pleasing, wireless solution. They did not want to compromise their interior or exterior design. The Aperio product ecosystem’s sustainability performance also fits The Camp’s ethos. Because Aperio devices are wireless and battery powered, they are much more energy efficient than traditional wired locking systems, which require an “always-on” mains connection. Multiple Aperio devices have independently assessed Environmental Product Declarations (EPDs). These detail the footprint of each device through its full life-cycle, from production to disposal. “Aperio is a real comfort of use,” Benjamin Ciotto concludes. “And we handle the easy maintenance for ourselves.”
It used to be that when senior Chicagoans could no longer age in place at home, or when they were ready to live in a more social environment, they had to look for options in the suburbs. Today, the majority of Chicago’s high-end senior living communities are in or near Lincoln Park, a picturesque neighborhood, just one mile from downtown Chicago, with manicured gardens and an expansive lakefront green space with sweeping city views. This quaint neighborhood is also home to one of the country’s oldest free zoos and a host of amazing restaurants. Belmont Village Senior Living Belmont Village offers assisted living and memory care, so that as the residents’ needs change, the care can too In 2017, Harrison Street Real Estate Capital bought a building on the former Children’s Memorial Hospital campus (the Nellie Black Building). Harrison Street and Belmont Village Senior Living partnered to tear down the seven-story structure and replace it with a similar brick building, also standing seven stories. Houston, TX based Belmont Village Senior Living is a developer, owner, and operator of 29 properties in seven states. As seniors make the decision to move out of their home and into a community, full continuum of care is an important factor to consider. Belmont Village offers assisted living and memory care, so that as the residents’ needs change, the care can too. 24/7 on-site staff and security The mid-rise building was built to closely resemble the Nellie Black Building with a similar architectural style. Residents don’t want for much in this community, as they have everything they need at their fingertips. The long list of amenities includes elegantly designed common areas for gatherings, a technology center to help stay connected, a professionally managed fitness center with on-site therapy services, a licensed nurse and well-trained staff on-site 24/7, award-winning memory enrichment programs, a full social activity calendar, and a full-service salon. The dining is served restaurant-style with chef-prepared meals and a concierge is on staff to schedule complimentary transportation for personal excursions or appointments. Amenities like these used to be considered over-the-top, but today’s seniors are coming to expect this kind of daily living. The building has no similarities to a retirement home, but rather looks like a luxury condominium. The residents are city-savvy and happy to be near downtown Chicago. Schlage NDE wireless locks The Schlage NDE wireless locks are activated by a fob that each resident is given W.E. O’Neil Construction provided general contracting services for this project. They partnered with American Direct to provide 300 pre-hung doors, 210 bifold doors in residential units, 4 exterior stile and rail doors, 325 hollow metal doors, 90 hollow metal frames, and 215 knock down frames. Locks included Schlage NDE80 wireless intelligent locks for resident entry and common area openings and wall-mounted Mercury readers for the entire exterior area, elevator, and stairwell locks. The Schlage NDE wireless locks are activated by a fob that each resident is given. That fob is unique to the resident’s apartment entry. These locks report back to the main system every 12 hours. If credentials in the system are edited in any way, when the lock checks in with the system every 12 hours, the lock is automatically updated with the most current information. The lock can also report important information, such as who may have requested access, what access was granted, and what access was denied. A benefit to these wireless locks is the minimal installation cost. Basically it is just a matter of mounting the lock with four AA batteries. The battery lifespan is about 1 year. Intelligent electronic locks Belmont Village had already purchased some intelligent locks for the back of house and the general contractor was going to use an electrical contractor for those locks. American Direct Division 8 salesperson, Eric Van Scoy reached out to AccessNsite Security Sales Representative, Heather Rolli for counsel on how to best integrate the pre-purchased locks for back of house and the additional locks American Direct was providing for the resident entries. The AccessNsite Allegion driver is integrated to the WiFi solution that allows communication" Heather Rolli said, “I took off my sales hat, so to speak, and put on my coaching hat to guide the general contractor and owner. I explained that Schlage NDE locks can communicate in a few different ways, one of which is through the lock’s WiFi antenna that goes across the building’s WiFi network. The AccessNsite Allegion driver is integrated to the WiFi solution that allows communication with back of house locks, the resident entry locks, and the Mercury panel common area readers. The original electrical contractor’s solution could not do that integration. If they had continued with their original plan, they would have had to utilise a gateway for every 10 locks for a Bluetooth connection”. AccessNsite integrated access control She stated that continuing on that path would have been very expensive. By using AccessNsite for all of the locks, it eliminated two different layers of physical equipment. With AccessNsite, all the locks communicate via the building’s WiFi network and then information is exchanged as the locks check into the system. “This is part of the service we provide — engineering and consulting to provide the best solution/ service we can,” says Rolli. Rolli was able to consult and guide the general contractor and owner. She further said, “American Direct and AccessNsite were asked to provide not only the Schlage NDE locks for resident entries and back of house, but also wall mounted Mercury readers and intercoms as well. The scope of the project became much larger once the general contractor learned how powerful AccessNsite software actually is. We were able to provide each aspect of the access control without the owner having to use multiple manufacturers. We provided an elegant solution that enabled huge cost savings to the owner on product and labor. I always look for the end user to have a simplified way to manage the facility”. Integrated with AIPHONE security video intercom system Integrated parking for Belmont Village is underground because of lack of space in Lincoln Park. The loading dock is actually across the street with tunnel access. AccessNsite integrated access control with the facility’s AIPHONE (security video intercom system) allowing employees to push a button to unlock the door via a video component. It is critical to know who is gaining access to entry points and AccessNsite will allow them to track that" The Concierge Desk, the Main Desk, and the Head Chef all have AIPHONE access that allows remote opening of garage and overhead doors. When there is a delivery at the loading dock, for example, the person making the delivery pushes the access control button and the Chef, located in the building at the other end of the tunnel access, can see who is at the dock and can grant access if desired. Advanced access control technology W.E. O’Neil’s Project Manager, Brad Garlick stated, “We made great strides with access control on this project that will benefit Belmont Village in the long run. This was their first time to utilise this kind of access control technology and it will provide them with information they have never had before. In today’s world, it is critical to know who is gaining access to entry points and AccessNsite will allow them to track that and so much more.” Belmont Village is a perfect example of how American Direct and AccessNsite not only sell product alongside one another, but also effectively collaborate with each other, the general contractor, and the project owner in order to provide them with the single, most effective, cost efficient openings solution. Belmont Village opened in 2019 and has made great strides in building an impressive reputation for the classy age in place retirement community near downtown Chicago.
St. Anthony’s Senior Living is located in Brookside, a charming historic neighborhood in the center of Kansas City, MO. The neighborhood is within a few blocks of the quaint Waldo and Country Club Plaza shopping districts. The building is on Troost Avenue, one of the major streets in Kansas City, MO. For the last few years, developers and entrepreneurs have focused on the transformation of Troost Avenue. From Ruby Jean’s Kitchen and Juicery to Urban Café to new condo buildings to a foot bridge for children symbolically combining cultures and neighborhoods — the region is seeing revitalization and businesses on Troost are thriving as their customers are coming from Kansas and Missouri, building the region from the inside out. St. Anthony’s Senior Living is an urban nine-story tower that features 120 independent living units St. Anthony’s Senior Living St. Anthony’s Senior Living is an urban nine-story tower that features 120 independent living units. Phase 2 will have 30 assisted living units and 50 memory care units. The majority of the building boasts natural sunlight from the floor to ceiling glass windows. Amenities include free underground parking, a lounge, library, community garden, community rooms, a putting green, daily mass with a resident priest, fitness center, full-service salon, convenience store, and a dog park. Schlage NDE80 locks A premiere Kansas City general contractor, Straub Construction, partnered with American Direct (AccessNsite solution provider) to provide Division 8 and 28 access control. Allegion’s Schlage NDE80 locks were selected and American Direct Project Manager, Matt Fry, assisted in the programming, commissioning, and installation of the locks. This required setting up the IP address, identifying the communication based on the WiFi infrastructure, and setting up all of the identifying characteristics of the lock (what credentials would be assigned, access levels, etc.). Matt Fry stated, “The Schlage NDE80 locks and the access control system are so accommodating because you can group individuals’ credentials together based on their access levels, such as housekeepers being grouped together based on the floor they work on, which prevents them from gaining access to floors they shouldn’t be on.” AccessNsite access control solution AccessNsite software could allow them to use the antenna of the Schlage NDE locks When AccessNsite came on board they were informed that St. Anthony’s had already begun work with a company using a platform for the Schlage NDE locks that is a stand-alone product where you are required to physically be at the lock to update the access control details for that lock. If a tenant moves out or moves in, the administrator of the access control would have to enter the credentials in the cloud-based system on their phone, then they would have to physically walk to the lock, find the lock in the app on their phone, pair it, and then update the lock. AccessNsite had an easier way. Security Sales Representative, Heather Rolli coached the general contractor and made sure they realized that the AccessNsite software could allow them to use the antenna of the Schlage NDE locks and push the credentials directly out to the lock. This would mean that the access control administrator could centrally manage all of the locks right from their computer or phone and would not have to physically go to the lock to implement the changes. This would eliminate substantial time and effort on the administrator’s end. PROX technology The Schlage NDE locks can use multiple technologies (125 kHz PROX or 13.56 MHz technology, MiFARE Smart Card), but the difference is that the 13.56 technology doesn’t allow a card or fob to “excite” and that is a much more secure situation. The national contractor requested the PROX technology and AccessNsite was using the 13.56 technology. In order to avoid residents having to carry to credential cards, Rolli coordinated the solution so it registered matching fob credentials that the PROX technology was using. This meant that the fob format, bit structure, and facility code would be the same for all locks and only one fob would be necessary per resident. American Direct and AccessNsite made it super simple as far as ease of use" Secure access control system Even though there were two systems in use, this was seamless to the residents, making access control very easy wherever they needed to go. AccessNsite made every attempt to provide the best access control, but use the system the contractor already had in place. Straub Construction’s Superintendent, Justin Briggs says, “American Direct and AccessNsite made it super simple as far as ease of use. It can’t get much better for the residents to access their apartments. AccessNsite helped us integrate the exterior doors with the unit entry doors so the residents didn’t have to carry two separate fobs. Things like that are extremely important in a senior living environment.” Critical data exchange tools and API The work with St. Anthony’s is a great example of how American Direct has taken on the next evolution of becoming a technology company. That technology can touch so many different areas of a facility or campus when the different platforms manage the housing, dining, and access control. AccessNsite simplifies the exchange of information by using critical data exchange tools and an API (Application Programming Interface) allowing interoperability and integration as multiple applications communicate with one another. Acquired by American Direct Procurement, Inc. (American Direct), AccessNsite is a total access control software solution with powerful systems interoperability and automation configurable to a building’s distinct needs — irrespective of the requirement being of two or 2000 doors to secure multiple locations.
Round table discussion
Driven by technology developments such as voice recognition, smart devices and the Internet of Things, our homes are getting “smarter” all the time. Increasingly, we expect our residential environments to be responsive to our voice commands, whether we are adjusting a thermostat, turning on a light, or lowering the window shade. Smarter home integration yields new opportunities and challenges for home security, too, which contributes an element of safety and protection to the convenience aspects of smart homes. We asked this week’s Expert Panel Roundtable: How are new smart home systems impacting security?
A basic tenet of sales is ABC – always be closing. But it's a principle that most professional salespeople would say oversimplifies the process. Especially in a sophisticated, high-tech market such as physical security, the required sales skills are much more involved and nuanced. We asked this week's Expert Panel Roundtable: What unique characteristics are required of salespeople in the arena of physical security systems?
Where does the time go? Before you know it, here we are at mid-year reflecting on an eventful first half of 2018 in the physical security market. It’s also a good time for our Expert Panel Roundtable to pause and look ahead at what we might expect in the second half of the year. We asked this week’s Expert Panel Roundtable: What technology development will have the greatest impact in the second half of 2018?
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