Corporate Security

Non-human identities in Fortune 500 companies grew 480% in the last six months alone, and enterprises have no visibility into most of them. The moment an AI agent is deployed, it inherits elevated human permissions and moves at machine speed, touching data in seconds that would take a human a career to reach. This invisible layer of the new autonomous workforce is rapidly becoming the fastest-growing attack surface in enterprise security. Until now, there's been no infrastructure purpose-built to govern what agents can see and do, leaving sensitive data, critical systems, and regulatory obligations increasingly at risk. Black Hat 2026 Today at Black Hat 2026, Cyera launched Agent Guardian, built to make every AI agent as visible and accountable as a human employee. Agent Guardian goes beyond the prompt and the response, monitoring every tool call, database query, and reasoning step in between. Alongside Agent Guardian, Cyera also introduced Cyera Endpoint, bringing AI guardrails directly to employee devices for local agents that operate outside corporate network controls, where they are increasingly doing their most sensitive work. Together, they extend the trust layer Cyera is building for the agentic enterprise, answering what an agent can reach and what it should be allowed to do with it.  Accelerate AI adoption “AI agents have become a new class of enterprise identity. But the fundamental shift isn't that organizations have more identities; it's that the gap between permission and execution has disappeared," said Tamar Bar-Ilan, cofounder and CTO of Cyera. “Agent Guardian and Cyera Endpoint give organizations the visibility and runtime control to govern this new reality, enabling them to accelerate AI adoption without putting sensitive data at risk.” Built to secure the agentic enterprise, from the device to the cloud Agent Guardian fills the critical gap between rapid agentic adoption and operational control, organizing the agent security journey around a continuous, systematic operational lifecycle:  Discover—Account for every agent: Automatically inventories every AI application and agent running across endpoints, SaaS platforms, and cloud environments, including shadow agents and MCP servers security teams didn't know existed, and maps exactly what data each one can reach. Govern—Set the rules: Defines what each agent is allowed to do, flags when it drifts from its intended purpose, and continuously audits for overprivileged access and risky configurations. Protect—Stop threats in real time: Operates inline within the execution path and uses AI-driven policy and content evaluations to intercept dangerous tool calls, block unauthorized data transfers, and quarantine compromised agents before execution. Validate—Prove the guardrails hold: Continuously red-teams defenses against prompt injection, jailbreaking, and privilege escalation, and generates audit-ready compliance reports to satisfy frameworks like the EU AI Act. Whether enterprises are deploying agents built on AWS Bedrock, or managing developer agents running on employee devices or rolling out Microsoft 365 Copilot, Agent Guardian secures the entire agentic surface from one platform, giving security teams the visibility to see every agent, the precision to govern what it touches, and the runtime control to stop it before it causes harm. AI Guardrails: where agents work Agent Guardian enforces policy wherever AI interacts with enterprise data, including through platform APIs, AI gateways, browser extension, agent framework hooks, and remote scans of employee devices. That last control point has become increasingly important as developers adopt local agents such as Claude Code and Cursor, where activity never crosses a network boundary and traditional security tools have little or no visibility. To add runtime protection to where local activity happens, Cyera today also introduced Cyera Endpoint, a lightweight endpoint control that brings Agent Guardian's policies directly to the device. It provides live visibility into sanctioned and shadow local agent activity, classifies and protects sensitive files before they're accessed or leave the machine, and blocks data from reaching unauthorized personal AI accounts, enabling consistent governance across cloud, SaaS, and endpoint environments. Built for every agent, across every platform Cyera covers the full agentic surface, from desktop agents like Claude Code and Cursor to enterprise platforms like Microsoft Copilot Studio, Salesforce Agentforce, and Snowflake Cortex AI, to custom cloud deployments on AWS Bedrock, Microsoft Foundry, and Vertex AI.“AI is only as trustworthy as the data behind it,” added Mayank Upadhyay, Chief Security & Trust Officer at Snowflake. “Working with Cyera lets Snowflake customers see every Cortex AI agent in use and understand exactly what data it can reach, so they can adopt agentic AI with the same confidence they place in their data.” To see Agent Guardian and Cyera Endpoint in action, visit Cyera at Black Hat 2026, Booth #4152.

ZBeta, a pioneer in delivering comprehensive physical security consulting services, announces that Payton Staub has joined the company as Senior Vice President, Software and AI. Staub’s addition enhances ZBeta’s ability to guide clients through digital transformation and leverage emerging technologies to address complex security challenges. Staub is an experienced leader with a background in enterprise software development, cloud computing, artificial intelligence, and security technology. Over the course of his career, he has built and scaled software platforms, led engineering teams, and enabled organizations to address complex business and security needs through technology. Evidence management platform “Payton’s technical expertise and strategic vision make him an outstanding addition to our executive team,” said Zack Brunette, CEO, ZBeta. “As clients seek guidance on integrating automation and artificial intelligence into their security programs, Payton’s leadership will help us deliver greater value and support our next phase of growth.” Most recently, Staub was Software Development Manager at Amazon Corporate Security. Previously, he served as Senior Software Development Engineer with Amazon SageMaker, AWS’s machine learning platform. Earlier, Staub founded JetStream Technologies, guiding products from concept to market and gaining experience in product strategy and software development. He also served as Senior Software Engineer at Axon, contributing to Evidence.com, the digital evidence management platform used by law enforcement agencies worldwide. Modernising security operations “Joining ZBeta is an exciting opportunity to help shape the future of security and technology,” said Staub. “Throughout my career, I’ve been passionate about building solutions that simplify complexity and deliver meaningful business outcomes. ZBeta is known for guiding organizations through change and fostering innovation, and I look forward to working with this talented team to develop transformative solutions for our clients.” This appointment demonstrates ZBeta’s ongoing investment in talent and innovation as the company strengthens its role as a trusted advisor to organizations modernising security operations and accelerating transformation.

Fortinet®, the global cybersecurity pioneer driving the convergence of networking and security, announces new capabilities for its unified endpoint platform, FortiEndpoint, designed to help organizations securely adopt AI, protect sensitive data, and reduce risk. By bringing AI visibility and control, native data security, endpoint risk scoring, and FortiAI-assisted operations into FortiEndpoint, Fortinet enables security teams to better govern AI usage, reduce sensitive data exposure, enforce risk-aware access, and simplify security operations across distributed environments. Converge critical security “Organizations need a simpler and more effective way to manage security as their environments become more complex and AI-enabled. The Fortinet Security Fabric is designed to converge critical security and networking functions across the enterprise, helping customers reduce complexity, improve visibility, and strengthen protection. With FortiEndpoint, we are extending that strategy by consolidating security, secure access, data security, AI visibility, and assisted operations in a unified endpoint platform, delivered through one agent, one console, and one license,” said Michael Xie, Founder, President, and CTO at Fortinet. Strengthening adaptive access As agents and AI-enabled applications become embedded in everyday work, organizations need better visibility, stronger governance, and integrated protection to securely enable AI while reducing endpoint risk and protecting sensitive data. These needs are even more urgent as threat actors move faster and use increasingly sophisticated techniques to exploit gaps across users, devices, applications, and data. The pressure security teams are facing is compounded by fragmented tools across protection, detection and response, secure access, and data security, which can slow security teams and limit visibility. FortiEndpoint builds on the consolidation strategy previewed at Fortinet Accelerate 2026 by bringing AI visibility and governance, endpoint protection, detection and response, secure remote access, native data security, and FortiAI-assisted operations together through one agent, one console, and one license. Through integration with the Fortinet Security Fabric, endpoint telemetry and risk context can inform connected security controls, strengthening adaptive access, policy enforcement, and enterprise-wide visibility. Data security requirements These capabilities help define Fortinet’s approach to endpoint security for the AI era, advanced through three key areas of innovation: Securing AI Use at the Endpoint - FortiEndpoint provides centralized visibility and control over sanctioned and unsanctioned AI application and agent usage across endpoints, including installed AI apps, agents, and web-based tools. From a single view, organizations can identify agents and applications in use, monitor adoption, and understand user activity to help surface shadow AI, unmanaged applications, and unauthorized tool usage. With granular guardrail policies, security teams can allow, restrict, monitor, or block applications based on corporate security, compliance, and data security requirements. This supports responsible AI adoption while reducing the risk of unsanctioned tools, sensitive data exposure, and policy violations. Stronger data security Reducing AI-Driven Data Exposure and Insider Risk - FortiEndpoint now natively supports DLP to help secure AI interactions and reduce insider risk by automatically inspecting sensitive data exchanged with AI applications, agents, and web services. Built-in user coaching provides real-time policy guidance to help users understand acceptable AI usage and reduce risky behaviours without impacting productivity. This helps prevent the leakage of sensitive data such as personally identifiable information, intellectual property, and financial information directly at the endpoint. By integrating DLP into FortiEndpoint, organizations can safely adopt AI while maintaining stronger data security and compliance controls without adding another point product or management layer. Unified management experience Unifying Endpoint Security, Access, Data Security and AI-Assisted Operations - FortiAI-Assist is built into FortiEndpoint to simplify administration and accelerate day-to-day operations. Security teams can use natural language to investigate events, visualise findings, generate investigation summaries, identify high-risk devices, and troubleshoot issues. It also provides contextual insights, policy recommendations, and risk guidance to help analysts strengthen governance, prioritise threats, scale threat hunting, and improve efficiency through a unified management experience. These assisted workflows are complemented by adaptive zero-trust capabilities with dynamic risk and compliance scoring. By continuously assessing endpoint health, compliance status, and risk posture, FortiEndpoint helps organizations make access decisions based on real-time context, so access to AI applications and protected resources can be adjusted as risk changes. This helps organizations reduce exposure, enforce more consistent policy, and safely support AI-enabled work. Sensitive data leakage Industry analysts are also recognizing the importance of this integrated approach as organizations look for practical ways to govern AI use without adding more tools and complexity. “Fortinet is addressing what many CISOs need now: visibility into AI usage, control over sanctioned and unsanctioned tools, protection against sensitive data leakage, and real-time coaching to help employees use AI responsibly,” said Chris DePuy, Technology Analyst at 650 Group. “Delivering these capabilities through FortiEndpoint gives customers a practical way to manage AI risk with the same agent and license they already rely on for endpoint security.”

As global risks continue to intensify and the role of corporate security becomes increasingly vital, the International Security Management Association (ISMA) announces the appointment of Marcelo Rodriguez as the new President of the ISMA Board of Directors, effective July 1, 2026. The appointment reflects ISMA’s ongoing commitment to shape the future of the Chief Security Officer (CSO) role. As VP & Global Head of Security, Safety, and Travel at Assurant, Inc., and with more than three decades of experience spanning law enforcement, corporate security, and enterprise resilience, Marcelo brings a renewed focus on building the future capacity of the profession. Integrated business partners The appointment comes as ISMA celebrates the completion of the first cohort of ISMA’s IGNITE program, designed to provide the future CSOs with the tools, networks, and expertise needed to meet the evolving demand of the role. Marcelo Rodriguez said: “Today’s security environment is more complex and interconnected than ever, spanning geopolitical, cyber, physical, and supply chain risks. CSOs are navigating this dynamic landscape while also serving as strategic advisors to the C-suite and board. The role has never been more strategic, and expectations have never been higher. Today’s security leaders can’t just manage risk, they must be truly integrated business partners to the organizations they serve.” Intensifying external demands “At ISMA, our role is to equip and elevate this community, bringing leaders together, advancing best practices, and helping shape the future of our profession. IGNITE is an important step in that work. We’re focused on preparing the next generation of security leaders not just to navigate today’s challenges, but to lead confidently into what’s ahead.” Alongside the ISMA IGNITE program, ISMA is continuing its commitment to strengthen the foundations of the network and reinforce its strategic role in the wider community. This includes continuing to grow relationships with other bodies, such as the Munich Security Conference whose CEO, Benedict Franke, spoke at ISMA’s member meeting in Munich in February.  ISMA’s confidential, member-driven network has been a long-standing pillar in enabling senior security leaders to learn from previous, navigate current, and prepare for future shared challenges. Today’s announcements reaffirm that purpose and ISMA’s long-term commitment amid intensifying external demands.

Rachelle Loyear, vice president of integrated security solutions at Allied Universal®, one of the world’s pioneer security and facility services provider, has released her third book, a practical guide focused on enterprise security risk assessment and strategy. Available now, the book is designed for corporate security leaders, risk professionals and business executives responsible for building resilient, business-aligned security programs in today’s evolving threat landscape. Results-driven outcomes “Security leaders are now expected to contribute to strategic business decisions while still being able to respond effectively to incidents,” Loyear said. “This book is intended to help them do both—providing a practical approach to communicating risk and making informed security investment decisions that align with organizational priorities.” Drawing on her experience in the field, Loyear outlines a structured Enterprise Security Risk Management (ESRM) approach centred on three core questions: what needs to be protected, what needs to be protected from and how to protect it effectively and efficiently. The book also brings the concept of effects-based security to ESRM, linking strategy to execution and helping ensure security strategies deliver meaningful, results-driven outcomes.

The Security Industry Association (SIA) has announced the agenda and speaker lineup for the 2026 Perimeter PREVENT, the premier event in perimeter security. This symposium—held June 24 in Washington, D.C., and presented by SIA with guidance from the SIA Perimeter Security Subcommittee—will gather policymakers, federal agency personnel, architects, engineers and security solution providers to engage on the critical issues related to perimeter defense for physical environments, including government and commercial facilities, critical infrastructure and events. Providing military support On Wednesday, June 24, attendees will enjoy an all-day symposium featuring a keynote fireside chat with Ret. General William J. Walker, vice president and corporate security director, enterprise accounts at Allied Universal Security Services, moderated by Rachelle Loyear, vice president of integrated security solutions at Allied Universal. Walker brings over 30 years of distinguished service in security, law enforcement and military leadership to his current role at Allied Universal. Walker was a special agent of the Drug Enforcement Administration (DEA) and served as the 38th Sergeant at Arms, U.S. House of Representatives, 117th Congress. Previously, he served as the 23rd commanding general of the District of Columbia National Guard, overseeing Army and Air National Guard operations and providing military support to civilian authorities. Robust lineup of experts “At Perimeter PREVENT 2026, attendees will hear from a robust lineup of experts in perimeter lighting, LiDAR, protective design, fencing and other innovative physical security technologies used to safeguard the perimeters of public safety, corrections, government facilities, data centers and more,” said SIA CEO Don Erickson. “As the perimeter evolves, so do both the technologies being integrated into perimeter security solutions and the potential threats. This year’s conference offers a unique opportunity for government and industry leaders to connect, share information and drive forward strategies on the most critical perimeter security topics.” Perimeter security topics Additional featured speakers include: Xander Alexander, technical evangelist, Motorola Solutions Matthew Beausoleil, perimeter security lighting specialist, CAST Perimeter Gerald Becker, vice president, market development and alliances, Quanergy Solutions Christa Decker, co-chair, SIA Perimeter Security Subcommittee; vice president, Protective Design Group, Whitman, Requardt & Associates Melissa Dominguez, founder, Dominguez Urban Strategies Amy Dunton, co-chair, SIA Perimeter Security Subcommittee; vice president, Sulton Security Bill Eckard, senior director, public safety, corrections and federal physical security—Americas, Octave David Fortune, director, data center practice, Plugout Joelle Hushen, founder and president, National Institute of Crime Prevention; co-founder, U.S. CPTED Association Cathy McHugh, marketing and sales associate, CIAS Security Rob Millar, regional manager, FLIR Systems Sunil Mudholkar, vice president of product, physical security, Octave Nicole Palumbo, chief operating officer, Magos Americas Gregg Pingitore, detective, threat reduction and infrastructure protection, Counterterrorism Division, New York City Police Department Andriy Tsinyk, business development manager, Gallagher Security Herb Ubbens, president, Paratus Consultant Group Aryn Vastola, vice president, sales and marketing, Betafence Group Permanent perimeter infrastructure Highlighted session topics include: How the convergence of thermal imaging, LiDAR, artificial intelligence-driven video analytics and digital twin visualization is redefining what it means to secure the edge How crime prevention through environmental design applies to perimeter security in the public safety sphere How to secure the perimeter of at-risk sites with multiple technologies working together on every layer How data center perimeters create—and navigate—a natural collision point between construction-phase security and a permanent perimeter infrastructure How to expand and grow your perimeter security practice How perimeter security is being automated through connecting technology for situational awareness, prevention and response The event will conclude with a happy hour networking reception where attendees can connect with other industry pioneers. Relevant event guidelines Perimeter PREVENT is free for government workers, including public safety, military/defense, education and legislative staff and other government employees. The event is considered a “widely attended gathering” and complies with all relevant event guidelines. Industry access starts at $175 for SIA members; learn more and register to attend here. Perimeter PREVENT 2026 is made possible thanks to the generous support of sponsors CIAS, Echodyne, EPIC iO, Gallagher Security, Gibraltar, iluminar, M.C. Dean, Nasatka Security, Octave and PureTech Systems, as well as media partner SecurityInfoWatch.

A key characteristic of many successful companies is that good ideas come from everyone, not just specific departments or job titles. What one person sees as obvious may be questioned by someone else who is less familiar with the product or process.  This simple interaction can spark a whole new, faster, and better approach. While valuing tradition is important, if someone uses the phrase “that’s how we’ve always done it,” it’s essential to analyze the process to ensure it remains optimal. Business conditions change rapidly, and what was considered a perfect process last week may need adjustments this week. Comprehensive approach to innovation This comprehensive approach to innovation fosters continuous improvement across all aspects of the organization Innovation should permeate every level of an organization, from product development and customer experience to sustainability practices and employee training. This comprehensive approach to innovation fosters continuous improvement across all aspects of the organization, allowing companies to stay agile, competitive, and in tune with their customers' constantly evolving needs. Addressing real-world challenges At the heart of pervasive innovation in the security industry lies the development of smart products and solutions that address real-world challenges. This approach integrates advanced technologies to enhance security while improving user experience.  For instance, the integration of mobile credentials, biometrics, real-time wireless locks, intelligent keys, and cloud-connected access control systems exemplifies how technology can streamline operations and provide users with seamless and secure access. Offering user-friendly solutions  These advancements reflect a deep understanding of user needs and preferences, offering solutions that are not only secure but also convenient and user-friendly. A notable example is UniKey's Kēvo, the first Bluetooth-enabled touch-to-open smart lock, introduced in 2013.  Developed in partnership with Kwikset, this innovative product allowed users to unlock doors simply by tapping the lock with a compatible smartphone. By continuously innovating across various aspects of security products and solutions, companies can ensure that their offerings remain relevant and effective in addressing the evolving challenges of the security landscape. Design-driven features  Products designed for quick and straightforward installation reduce labor costs and minimize downtime Innovation extends beyond technology to encompass design-driven features that prioritize user convenience and satisfaction. For instance, ease of installation is a critical factor in the adoption of new door hardware. Products designed for quick and straightforward installation reduce labor costs and minimize downtime, making them more attractive to both installers and end users. For electronic locks, long-lasting battery performance is essential for minimizing maintenance and ensuring reliability. Products with extended battery life reduce the frequency of replacements and enhance user confidence. Incorporating antimicrobial finishes into door hardware addresses growing concerns about hygiene and cleanliness. Taking hygiene a step further, touchless technology in door hardware minimizes physical contact, reducing the potential for cross-contamination and enhancing user convenience. Sustainability initiatives  Sustainability initiatives in door hardware have evolved from niche considerations to central pillars of modern product development, not least of which is the growing consumer demand for sustainable products, which is influencing purchasing decisions.  According to a Nielsen report, 66% of global consumers are willing to spend more on a product if it comes from a sustainable brand, leading many companies to prioritize the use of recycled and recyclable materials in their products. Beyond material selection, manufacturers are also refining their production processes to minimize environmental impact.  Finishing processes are evolving to use non-toxic and low-impact finishing methods, such as powder coating and physical vapor deposition. Energy-efficient door hardware Energy-efficient door hardware plays a significant role in the overall energy conservation of buildings Energy-efficient door hardware plays a significant role in the overall energy conservation of buildings. Properly designed door hardware can help maintain a building’s thermal envelope, reducing heating and cooling demands.  For instance, the HID® Signo™ access control reader includes improved power supply technology and energy-saving features that ensure reduced energy consumption when the reader is in a resting state. Environmental Product Declarations  To further demonstrate their commitment to sustainability, many manufacturers seek certifications validating their environmental efforts. Environmental Product Declarations (EPD) and Leadership in Energy and Environmental Design (LEED) certifications have become key indicators of a product’s environmental performance.  An EPD provides detailed information about the environmental impact of a product throughout its lifecycle, aiding in the transparency that architects and builders require to make informed choices.  Similarly, LEED certification emphasises energy savings and broad environmental priorities, including water efficiency, CO₂ emissions reduction, and improved indoor environmental quality.  Customer service and training Innovation is also making great strides in the behind-the-scenes efforts of customer service and training. Predictive maintenance technologies are revolutionising how companies manage product performance and customer support.  By utilizing data analytics and IoT technologies, companies can offer maintenance alerts, remote diagnostics, and connected support services that anticipate issues and failures before they occur.  This shift from reactive to predictive maintenance minimizes service disruptions and enhances customer trust by ensuring products operate at optimal levels. Digital training initiatives Digital training initiatives equip employees and customers with the skills needed to utilize new technologies In parallel, digital training initiatives equip employees and customers with the skills needed to utilize new technologies in a cost-effective and accessible manner. Digital installer certification programs, learning portals, and customer enablement initiatives are all part of a comprehensive strategy to equip stakeholders with the knowledge and skills they need to succeed. By investing in comprehensive training programs, companies foster a culture of adaptability and competence, ensuring that customers can fully leverage technological advancements. This approach not only enhances operational efficiency but also strengthens customer relationships by empowering them with the knowledge to make informed decisions. Incremental improvements  While groundbreaking innovations often capture headlines, it’s the steady, incremental improvements that consistently deliver real-world value. Companies can achieve sustained growth and success by focusing on continuous innovation across all facets of the organization.  This quiet progress, though less visible, is often more impactful as it builds a solid foundation for long-term achievement. In a world where change is the only constant, fostering a culture of pervasive innovation is the key to sustained relevance and growth.

March is Women in Security Month, a time dedicated to celebrating and promoting the contributions of women in the security field—particularly in cybersecurity. This observance aligns with Women’s History Month, providing an opportunity to reflect on the progress made and the work still needed to advance gender equity in security. evolving role of women in security The security industry has witnessed a steady increase in women's participation. According to ISC2 Research in its “Women’s Role in Filling the Workforce Gap” report, women make up an estimated 20 to 25 percent of the security industry. Promisingly, younger generations are entering the profession at higher rates, with 26 percent of working professionals under 30 identifying as women. The security industry has witnessed a steady increase in women's participation The research tells us that women are thriving in a variety of roles, from engineering and system administration to sales, marketing, and project leadership. Key factors driving this transformation include mentorship programs, male allies advocating for gender equality, and cultural shifts recognizing the unique perspectives and strengths women bring to security challenges. These efforts are fostering more inclusive environments and ultimately strengthening the industry. The value of diverse perspectives in security Security is not a one-size-fits-all industry—each organization and facility has unique needs that require varied perspectives. Greater representation of women has introduced fresh approaches to problem-solving, fostering collaboration and driving innovation. By integrating diverse viewpoints, security professionals can create more effective solutions that better address end-user needs. Industry support for women’s professional growth SIA's WISF offers subcommittees such as NavigateHER, SupportHER, and UpLiftHER Organizations like the Security Industry Association (SIA) and ASIS International have established networking platforms and initiatives to support women in security. Events such as the Security LeadHER Conference provide valuable professional development and networking opportunities. Companies are also investing in science, technology, engineering, and mathematics (STEM) initiatives, hands-on training, and recruitment programs to attract more women into the field. Additionally, SIA's Women in Security Forum (WISF) offers subcommittees such as NavigateHER, SupportHER, and UpLiftHER, which provide pathways for engagement and growth. Challenges women in security face Despite progress, challenges remain. Many women still feel it necessary to repeatedly prove their expertise, take on additional informal responsibilities, or carefully navigate workplace dynamics. Imposter syndrome can be another hurdle, even for accomplished professionals. However, women in security are addressing these challenges by setting boundaries, advocating for themselves, and supporting one another through mentorship. By excelling in leadership and technical roles, women are reshaping outdated perceptions and advocating for more inclusive workplace policies. Steps industry pioneers can take To further support women in security, industry pioneers could: Provide targeted professional development and career advancement opportunities. Foster strong, supportive communities that recognize and mentor women. Implement structured mentorship programs that connect experienced professionals with newcomers. Promote workplace flexibility to help employees balance personal and career commitments. Actively challenge biases and advocate for meaningful change within organizations. Advice for women entering the security field Here are key pieces of advice for women considering a career in security: Own Your Expertise – Have confidence in your knowledge and skills. Seek Out Mentors & Allies – Connect with supportive professionals who can guide your career. Build a Strong Network – Join organizations like ASIS Women in Security, SIA Women in Security Forum, or Women in CyberSecurity (WiCyS), and attend industry events to expand your connections. Speak Up & Take Space – Confidently share your ideas and challenge outdated norms. Develop Resilience & Advocate for Yourself – Push past biases, demand the respect you deserve, and negotiate for fair salaries and promotions. Keep Learning & Stay Ahead – Continually build your expertise to stay competitive in the evolving security industry. The future of women in security As the security industry evolves with technological advancements and global changes, opportunities for women will continue to expand. Women are not just participating in the industry’s growth—they are shaping its future. With growing mentorship programs, male allies advocating for gender equality, and ongoing cultural shifts, the focus is no longer just on breaking barriers but on building bridges to new opportunities.

From where I sit in talking to security pioneers every day, the traditional Global Security Operations Center (GSOC) stands at a critical inflection point. Security teams are up against challenges in staffing, operational efficiency, and more threat complexity, which means “thinking outside the box” is becoming critical. The use of artificial intelligence (AI) is emerging as more than a buzzword in these situations; it’s becoming a game-changing force multiplier in security operations. Reaching a breaking point Today's GSOCs face a perfect storm of operational challenges. Security operators, typically earning between $20-40 per hour, require extensive training periods lasting weeks or months as a result of the numerous applications they’re tasked with using. Yet the industry grapples with insane turnover rates of 100-% to 300% annually, creating a costly cycle of continuous recruitment and training. Meanwhile, operators are drowning in video feeds and alarms, leading to fatigue, missed incidents, and delayed response times. Practical applications for AI The reality of many GSOCs, however, is a disjointed mess of multiple applications The GSOC is the center of an organization’s security and in a perfect world, all of the data related to safety across multiple facilities flows through there, giving operators a clear picture of what’s going on at any given time. The reality of many GSOCs, however, is a disjointed mess of multiple applications. Think about all the platforms needed to respond to a single incident – access control alarm, video to verify, standard operating procedures (SOPs) stored on a shared drive, radios to get a hold of a guard to dispatch, finding a list of emergency numbers and corresponding it to where the incident is happening, and manually logging the results. Steps into a single platform Not only is there a case for unifying all of these steps into a single platform that pulls in data from various sources, but layering response with AI-enabled technology to achieve the following: Real-time video analysis and threat detection. AI-enabled systems are revolutionizing surveillance operations by simultaneously monitoring multiple video feeds, detecting and classifying objects, people, and behaviors in real-time. The technology excels at identifying suspicious activities such as loitering, abandoned objects, or unauthorized access attempts, automatically alerting operators to potential threats – or even identifying false alarms that can take human operators away from the work they’re doing – all while maintaining vigilance across numerous camera feeds. Intelligent alarm management. One of AI's most immediate impacts is in addressing the chronic problem of false alarms. By analyzing multiple data points simultaneously, AI technology can intelligently filter and verify alerts, dramatically reducing false positives that traditionally consume valuable operator time. An AI GSOC operator, for example, can assess an incoming alarm and either identify it as a real threat (then escalate to its human supervisors) or use SOPs to determine that the alarm is false, providing feedback and reasoning that’s collected and assessed. This intelligent triage ensures security teams focus on genuine threats rather than chasing false alarms, significantly improving response efficiency. Automated incident response. When security incidents occur, AI systems can instantly gather relevant data from multiple sources – including video feeds, access control logs, and sensor data – to generate preliminary incident reports and initiate appropriate response protocols. This automation ensures consistent application of security procedures while maintaining detailed documentation for compliance and analysis purposes. Predictive analytics and pattern recognition. By analyzing historical data, AI systems can identify patterns that might indicate emerging security risks before they materialize. This includes detecting unusual access patterns, anomalies in foot traffic, or behavioral patterns that suggest potential future security threats, enabling proactive rather than reactive security measures. The benefits to the business While AI can be used in so many ways to reduce false alarms, create more efficiencies, and help GSOC operators elevate their roles to be more strategic, there is still a stigma associated with its use. However, a lot of the conversations around this kind of investment can be elevated to reflect positively on the business, which can help achieve more buy-in from leadership. Here are some of the ways: Operational improvements: Dramatic reduction in false alarm rates through intelligent verification systems that analyze multiple data points simultaneously Response times cut significantly through automated triage and threat assessment protocols Standardized and consistent application of security protocols across all shifts and incidents More efficient resource allocation through AI-driven staffing recommendations based on historical patterns Expanded security coverage without proportional staffing increases, enabling monitoring of multiple locations simultaneously Enhanced incident documentation through automated report generation and data collection Improved situational awareness through real-time correlation of multiple data sources Reduced training time for new operators through AI-assisted guidance systems Better compliance management through automated protocol enforcement and documentation Business impact: Significant cost savings through reduced false alarm response and more efficient staffing Decreased liability exposure through comprehensive incident documentation and consistent protocol application Enhanced regulatory compliance through automated record-keeping and standardized procedures Improved risk management through predictive analytics and early warning capabilities Better return on investment for security technology through integrated AI-driven optimization Increased scalability of security operations without proportional cost increases More robust business continuity through improved threat detection and response Enhanced protection of critical assets through constant AI monitoring Personnel impact: Reduced operator burnout through automation of routine and repetitive tasks Enhanced job satisfaction as operators focus on strategic decision-making rather than routine monitoring Improved work-life balance through more efficient resource allocation New career development opportunities in AI-enabled security operations Better retention rates through reduced stress and increased job engagement Enhanced skill development as operators learn to work with advanced technology Improved team collaboration through AI-assisted information sharing More effective decision-making support through AI-driven insights Greater operator confidence through AI-backed verification of security events AI and the road ahead Integration of AI into the GSOC is about more than simply technological advancement While security historically hasn’t changed as quickly as its cyber counterparts, its evolution is imminent. Integration of AI into the GSOC is about more than simply technological advancement; it’s a seismic shift in how organizations approach security operations. The future of this is in the partnership between human expertise and AI capabilities, where technology handles routine monitoring and initial threat assessment, allowing security personnel to focus on complex decision-making and strategic security initiatives. Transformation of security operations For security pioneers looking to implement AI in their GSOCs, success lies in thoughtful integration that considers both technical requirements and human factors. By carefully balancing automation with human oversight, organizations can create more effective, efficient, and responsive security operations that deliver tangible value to the enterprise. The transformation of security operations through AI isn't just about doing more with less – it's about doing better with what we have. As threats become more sophisticated and security demands continue to grow, AI-enabled GSOCs will be better positioned to meet these challenges while delivering enhanced protection for people, assets, and operations.

In an emergency, information is pivotal. More information provides better understanding of an emergency and empowers potentially life-saving decision-making. Emergency response teams depend on information to guide their efforts and to deliver targeted assistance. On the front lines of emergency response are 911 and field responder agencies, which must direct reaction to life-or-death situations rapidly and efficiently. Historically, 911 operators had to respond based on very little information, perhaps just a voice on the phone or a location on their screen. Providing critical information Today, there are literally millions of information sources available, ranging from connected buildings to vehicle telematics to live video streams to health information from wearable devices. In fact, there are 540 million connected devices, any one of which could provide critical information in an emergency. But how can those information sources be leveraged to improve emergency response? That’s the mission and value proposition of RapidSOS, an ‘intelligent safety platform’ company that connects 911 operators with the vast universe of information available to promote better and faster emergency response. Highly sophisticated operation The platform is integrated into every major public safety software system and first responder agency “RapidSOS fuses human and artificial intelligence to put critical information from any connected device directly into the existing systems and operating procedures of first responders across the United States,” says Michael Martin, CEO of RapidSOS. RapidSOS is widely used by first responders. The platform is integrated into every major public safety software system and first responder agency. There are more than 4,600 software integrations that serve more than 21,000 first responders and 911 agencies. In 2023, RapidSOS supported the lifesaving work of public safety across 171 million emergencies with 3.3 billion data payloads. The system is adaptable and configurable to support any agency, from a highly sophisticated operation in New York City to a local sheriff running their own 911 center. Intelligent analytics and reporting RapidSOS Unite is the latest evolution of the product, a single solution that includes AI automation, rich content pathways, redundant connection to caller phones, and access to millions of connected devices. In an emergency, Unite intelligently fuses data from among millions of sensor feeds into a unified picture of an incident, allowing public safety officials to view real-time location, health profile, telematics, alarm data, and more. RapidSOS Unite is the latest evolution of the product, a single solution that includes AI automation RapidSOS offers core modules that handle call, text, video, sensor, mapping, and administration tools, and that provide partner data from connected devices. Additional modules provide enhanced geographic information system (GIS) data, and automated translation and transcription. There is also a single sign-on (SSO) upgrade, intelligent analytics and reporting, and seamless integration into field responder applications. Field responder applications Consider how an emergency might unfold and how RapidSOS can help. In a car accident, data from a modern automobile telematics system can alert a 911 operator of the accident as it happens. Data from a passenger’s wearable device might provide information about their health and condition. A nearby video or traffic camera could fill in details of how the accident occurred. Useful information in an emergency might come from any one of thousands of sources, including public safety data, sensor feeds, enterprise security systems, smart phones, etc. In a train derailment, electronic access to the cargo manifest can identify which train cars contain hazardous materials and how to manage the specific type of hazmat. This information could save valuable time when responding to incidents like the Feb. 3, 2023, Norfolk Southern train derailment involving 38 cars in East Palestine, Ohio. Consider how an emergency might unfold and how RapidSOS can help Institutional security partners Norfolk Southern is one of the companies that provides information to first responders using RapidSOS; in effect, the company provides a direct digital link from their rail security operations to any first responder in the United States. Amazon’s global operations centers also interface with RapidSOS to provide critical information to first responders. Partnering with corporate security helps to better support the flow of data from institutional security partners and their solutions. Information can transform and guide emergency responses. For example, in a structure fire, real-time sensor feeds throughout a building can help 911 and first responders understand how the fire is progressing. Real-time security camera footage Having access to live feeds can save lives as 911 provides pre-arrival instructions such as CPR Leading the way to providing video feeds from private camera systems to 911 operators is an agreement between Eagle Eye Networks and RapidSOS, which was announced in April 2024. The agreement allows an enterprise to opt-in to share real-time security camera footage from an Eagle Eye video stream during a live 911 call. Having access to live feeds can save lives as 911 provides pre-arrival instructions such as CPR.  “Security cameras are crucial in many locations, including schools, but previously those cameras could not be accessed by 911 during an emergency but were only used for investigation after an incident,” says Martin. Improving fire and life safety systems RapidSOS is also integrated with Honeywell’s Connected Life Safety Services (CLSS) system, a cloud platform that combines software and hardware to improve fire and life safety systems. Technology integrations between the two companies further modernize and digitize the public safety communications process to provide faster, more accurate communications with emergency centers (i.e., 911 agencies). RapidSOS technology securely transmits detailed data about an emergency CLSS provides real-time visibility and connectivity to help systems integrators and facilities managers make informed decisions and manage fire systems more efficiently. When combined with Honeywell's solutions, RapidSOS technology securely transmits detailed data about an emergency, such as the type of hazard, severity, and location within the impacted building, to emergency response centers. Video object detection Rapid SOS’s emerging Harmony artificial intelligence (AI) product serves as a ‘co-pilot’ for 911 operators, helping them manage the high volume of emergencies by making their response more efficient. Harmony pulls all the sensor feeds in an emergency and works to make only the most important information available in the hands of 911 and first responders. Harmony can take key insights from text and video data, use ‘sentiment analysis’ to determine the emotion tone of a message, and help 911 professionals using language translation, keyword alerts and video object detection. Harmony can help local agencies as they address a 25% average staffing shortage by providing additional support to 911 professionals while lessening the workload. Harmony is also working to help RapidSOS expand the ecosystem, stitching more data together and quickly making it more actionable than ever. Emergency response system RapidSOS also interfaces with Iamresponding, a comprehensive end-to-end emergency response system for first responders in the fire and other emergency sectors. Iamresponding’s field responder application is used by RapidSOS to get information out to first responders in the field. More than 650,000 first responders use RapidSOS’s field application RapidSOS’s recent acquisition of Iamresponding helps the company improve the connection with the last mile “in-the-field” piece of the puzzle, ensuring partners across computer-aided dispatch (CAD), integrated applications, mobile data terminals, body cameras and other responders have access to critical data. More than 650,000 first responders use RapidSOS’s field application. Enhancing emergency response RapidSOS’s Safety Pioneer Program formalizes the important partnership between RapidSOS and public safety agencies. Participants in the program receive early access to new platform features, contribute to the platform roadmap, and drive feedback to enhance emergency response. “911 and first responders do incredible lifesaving work,” says Martin. “Everything we have done and built at RapidSOS is a direct result of the engagement, partnerships, inside advice and insight we have gotten from public safety. We have learned from them, developed new technologies and tested them.” Martin adds: “Companies have data and we now know how to make that data actionable into the hands of 911 and first responders to save lives. This is an exciting moment for us continuing our mission in partnership with public safety, and for technology and security companies to have a major hand in that.” {##Poll1719488782 - What is the most valuable benefit of artificial intelligence (AI) in an emergency call center?##}

Already a strong player, particularly in New Zealand and Australia, Gallagher is still climbing in the U.S. market, which it sees as a big opportunity to invest in the company. Active in the United States for 10 years, Gallagher undertook a more aggressive growth strategy about five years ago. There are 52 employees in Gallagher’s U.S. security business, and about half the workforce has been hired in the last couple of years. They have grown from three sales territories to 16, operated by a full sales and engineering staff. Culture of innovation sets As it happens, Gallagher’s U.S. headquarters is located a short drive from my home office in the wider vicinity of Atlanta. I missed seeing them at GSX in Dallas, so we scheduled an in-person visit to catch up on their company. Gallagher’s strong culture of innovation sets them apart, as does their “people-first” commitment, says Scott Elliott, Gallagher’s Executive Vice-President, The Americas. “We have intentionally recruited for a diversity of thought that drives the business,” says Elliott. “We are a people business.” Melissa Vidakovic, Director of Marketing, Americas; and Scott Elliott, Executive VP, Americas, at Gallagher Security's office in Canton, GA. Unified approach An advantage Gallagher has in the market is total ownership of their supply chain; it manufactures each of the hundreds of products used across their solutions, from plastic components to readers to controllers to their own software systems.  Among other advantages, the unified approach enables tighter control from a hardening and cybersecurity perspective, enabling them to minimize any threat vectors or vulnerabilities. The strategy also avoids dependence on third-party suppliers, which was a huge advantage during recent supply chain disruptions. While competitors struggled with availability issues related to third-party manufacturers, Gallagher’s supply was uninterrupted. Gallagher’s commitment Gallagher uses the same norms as the nation and subjects its effects to inner and outer penetration As a manufacturer serving a broad spectrum of markets, it’s Gallagher’s commitment to the high end of the market (e.g., high-security applications), where the company incorporates core tenets such as authentication and encryption. Gallagher uses some of the same standards as the government and subjects its products to internal and external penetration testing. These core strengths are also integral to Gallagher’s complete product line. “If it’s good enough for a high-level customer, it’s good enough for Mr. Business Owner,” says Elliott. The New Zealand company was founded in 1938 and was the first company to commercialize the electric fence, which it still uses for its agriculture business sector, separate from the security business. Gallagher entered the access control business 35 years ago in 1988 when a product used to restrict access to fuel pumps evolved into broader access control. Gallagher platform In the intervening years, the product has grown into a unified platform that incorporates access control, intrusion detection, and perimeter detection in a single ecosystem. “The platform is all-encompassing,” says Elliott. “No other platform does all three.” Augmenting access control, intrusion, and perimeter protection, there are other applications available in the Gallagher platform, such as workforce management, health and safety functions, and a spectrum of features useful to a wider stakeholder community. Fatigue management applications For example, Gallagher can implement routine randomized checks to proactively mitigate potential risks such as drug or alcohol abuse, thus ensuring workers are fit to work, to operate various machinery and that they do not pose a threat to fellow employees or the company.  “Fatigue management” applications can monitor the use of equipment to avoid repetitive injuries or manage how long an employee works at a job site, requiring a worker to swipe or tap a card to a reader mounted on a machine to monitor and limit the time they operate that machine. Mobile mustering provides location and identification of evacuees in case of an emergency. Impact of digital transformation Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation Gallagher is also embracing the “digital transformation” of the industry. Security companies must adapt to a more agile workforce and shifting processes, says Elliott. Gallagher’s “Better Ways of Working” concept zeroes in on the impact of digital transformation on their workforce. They also seek to address the changing workforce, where Gen-Z’ers work side-by-side with tenured, experienced workers, and where creating trust is the best approach to closing the generational gap.  Gallagher also seeks to educate the market on trends such as artificial intelligence (AI), machine learning, cloud adoption, various service delivery models, and other issues. Industry consolidation Gallagher has more than 1,200 employees; operates in 140 countries, from South America to Canada, Europe to the Asia-Pacific and Australia; and serves almost 16,000 customers. Gallagher is part of New Zealand’s growing technology export sector, which is growing 30% faster than the overall economy and is now the second-largest export sector in New Zealand. In an age of industry consolidation and a market dominated by corporate conglomerates, Gallagher is a privately held organization seeking to be agile and innovative, and to deliver customer value more quickly. Gallagher re-invests about 15% of its profits into research and development. “Our customer service is the primary reason people buy from us,” says Elliott. Security integrators Security integrators quickly appreciate the breadth and strength of the product line Gallagher positions itself as an alternative in a market in the midst of disruption. Brand awareness continues to be a challenge in the United States, and the sales team often hears the question: “Who is Gallagher?” Once the introduction is made, security integrators quickly appreciate the breadth and strength of the product line, says Elliott. “We allow our customers to select among best-of-breed platforms, and [using open systems,] we are not limited by the technology we offer,” says Elliott. “Our value proposition to the integrator channel is our focus on the relationship,” says Elliott. Supporting end users through an authorized, certified channel, Gallagher also emphasizes value, cost-competitiveness, and cybersecurity. “Our partner relationships are built around cultural alignment,” says Elliott. Product innovation perspective What’s ahead for Gallagher and for the industry as a whole? Hard to say, notes Elliott, given the unfolding of unpredictable geopolitical and financial trends.  However, from a product innovation perspective, Gallagher will continue to evolve, balancing a dependence on “cash cow” legacy product lines with investment in leapfrog innovations such as frictionless access control, cloud platforms, and mobile systems. In general, Elliott predicts AI will yield an opportunity to analyze a person’s pattern of behavior and intent, thus enabling a security system to adapt down the road. “With the ability to predict with some degree of certainty what might happen, these capabilities will evolve,” says Elliott.

Active shooter situations grab the most attention, but there is a long list of other threats facing schools, including bullying, vandalism and emergency medical situations. Broadly speaking, a comprehensive approach to school security should prioritize prevention, preparedness and response to all threats.  Holistic security approach “Fostering a culture of safety within a school, which involves strong relationships, trust, and communication, is highly effective and does not require significant costs,” says Christin Kinman, End User Sales Consultant with Allegion, a security manufacturer. “It is crucial to educate stakeholders about the unintended consequences of quick fixes, like barricade devices, to ensure informed decision-making and a holistic security approach. The goal should be to promote safety and security for all, every day, in every situation.” Integrated and successful security plans  While this might solve a particular challenge, it can also create unintentional conflicts" "Creating an integrated security plan requires a multi-faceted approach," says Kinman. "Too often, security measures are implemented as a reaction to either an event or a specific vulnerability. While this might solve a particular challenge, it can also create unintentional conflicts," adds Kinman. “Creating a successful security plan involves a comprehensive approach,” she says. “An effective, systematic approach begins with assessing, identifying, and valuing assets, identifying threats and vulnerabilities, quantifying the impact of a loss, analysis, and prioritization, and finally, development of mitigation measures.” Safety and Security An effective resource is the Partner Alliance for Safer Schools (PASS), which provides a framework to help with school assessments, including identifying and valuing assets, identifying external threats and internal vulnerabilities, assessing the impact of loss, and analyzing and prioritizing mitigation measures.  Safety and security are words used seemingly interchangeably when it comes to schools, but they mean different things. “How we define these terms influences planning and addressing challenges,” says Kinman. “It is easiest to think of these terms as being either external or internal to the individual.” Coordinated security Safety is internal to the individual and relates to the individual’s perception of being free from harm Security is external to the individual and encompasses the protective physical, emotional, and environmental measures implemented in conjunction with policies, procedures, and training, as well as mental health measures and social and emotional learning.  Safety is internal to the individual and relates to the individual’s perception of being free from harm or danger. Coordinated security measures create an environment of safety. Four main elements of physical security Kinman lists four main elements of physical security, often referred to as the 4D’s. These elements are deter, detect, delay, and deny:  Deter refers to measures implemented to prevent an attack or threat from happening. These are usually visual deterrents that communicate legitimate use. Detect refers to measures that can detect the presence of a threat, such as video surveillance and monitoring. Delay refers to measures that slow down an attack or increase the level of effort needed for an incident to occur. Finally, deny refers to measures that prevent or restrict access to valued assets. Four layers of ground perimeter A layered approach to school security creates “layers” that must be defeated for an event to occur, says Kinman. Typically, the four layers are the ground perimeter, the private grounds around the building, the building perimeter, and the building interior. The ground perimeter layer demarcates public vs private space, and deterrence is the primary objective. The grounds layer allows for identification of legitimate vs illegitimate users and detection is the primary objective. The building perimeter layer prevents illicit users’ intent on harm from gaining access. The primary objectives at this layer are delay/deny. The building interior protects the most valuable assets, and the denial of an unauthorized individual is the primary objective. Report on Indicators of School Crime and Safety The second element is impact, also rated on a scale of 1-5 and ranging from negligible to catastrophic “Quantifying loss and assessing risk is one of the most important steps in creating an integrated security plan,” says Kinman, who explains that the two elements that guide this step are probability and impact. Probability is the likelihood that an event will occur, typically rated on a scale of 1-5 ranging from rare to almost certain. The second element is impact, also rated on a scale of 1-5 and ranging from negligible to catastrophic. “Probability multiplied by impact equals risk, which has a score ranging from 1-25,” says Kinman. “The higher the score, the higher the risk.” An analysis of vulnerabilities and threats using a matrix yields a systematic approach to prioritize improvements and identify mitigation measures. For statistics on crime and safety in schools, visit the Report on Indicators of School Crime and Safety: 2022. Security improvements “The costs of school security encompass various aspects, including physical measures, personnel, training and policy enforcement,” says Kinman. “While there is no fixed amount, it often involves investments in technology, such as access control and emergency response systems. Many security improvements do not require additional funding, like training staff and students on security protocols and implementing policies to create a culture of safety.” Generally, funding for public school security is a shared responsibility among federal, state, and local governments; communities also contribute. “Striking a balance between shared responsibility and ensuring adequate resources is crucial for effective school security,” says Kinman. K-12 school security  Community members and parents can donate by being vigilant and noting any suspect activities Various stakeholders play crucial roles in enhancing K-12 school security in addition to schools and communities. Stakeholders include community members, parents, local government, local law enforcement, first responders, and non-profit organizations.  “Engaging these stakeholders fosters a comprehensive approach to school security,” says Kinman. Community members and parents can contribute by being vigilant and reporting any suspicious activities. Local government can support schools with funding and resources, while local law enforcement and first responders can provide expertise, conduct drills, and establish emergency response protocols. Safe and secure learning environment In addition, non-profit organizations can offer valuable resources, training, and support programs to address specific security concerns.  “By involving all these stakeholders, schools can tap into a diverse range of expertise, resources and perspectives, pioneering to a more effective and comprehensive approach to school security,” says Kinman. “Collaboration and communication among these entities are vital to ensure a safe and secure learning environment for students and staff.”

The challenge: Fifth Third Bank is one of America’s largest and fastest-growing financial institutions, with more than 1,500 financial centers and approximately 80 high-rise, high-density facilities across the United States. Referred to internally as financial centers, these branches serve as the primary touchpoint for customers and communities. As the bank expands beyond its Midwestern roots into the Southeast and Western markets, its security operations must scale without sacrificing reliability, compliance, or employee safety. “When we think about the branch of the future, we think about choices,” said Thomas Neltner, Director of Enterprise Workplace Services and Chief Security Officer at Fifth Third Bank. “March Networks gives us a strong foundation that lets us evolve at the right pace while maintaining the security and governance a bank requires.” That foundation is put to the test every day inside Fifth Third’s 24/7 Security Operations Center. Security concerns arise The solution: At the heart of Fifth Third’s security strategy is a centralized Security Operations Center that operates around the clock. It functions as the bank’s internal emergency response center, giving employees a direct line to live support when safety or security concerns arise. “Our Security Operations Center is the 911 center for Fifth Third,” said Darrin Steinmann, Vice President and Director of Corporate Security Investigations, Security Operations, and Security Strategy. “When employees call with a concern, we respond in real time with video, alarms, and coordination with law enforcement.” To support this mission across a rapidly expanding footprint, Fifth Third standardized on March Networks video surveillance and enterprise management software. Multi- sensor cameras Fifth Third has partnered with March Networks since 2004. Over more than two decades, its video infrastructure has evolved through multiple generations of technology, from early 4000 Series recorders to the 8000 Series and now the X-Series platform. This long-term approach has delivered continuity, stability, and a clear path for modernisation at scale. Today, March Networks supports more than 1,500 financial centers and 80 high-rise and high-density locations. The deployment includes more than 30,000 cameras and over 1,100 recorders, all centrally managed through a single platform. The camera environment is purpose-built for banking. It includes EL20 multi- sensor cameras for broad coverage, 360-degree cameras to eliminate blind spots, dome cameras for teller and lobby areas, and dedicated ATM cameras designed to capture clear facial images. “When you are responsible for security across this many locations, you need technology you do not have to worry about,” said Jason Walter, Senior Security Strategy Manager at Fifth Third Bank. “March Networks gives us that confidence.” Sharing critical information One of Fifth Third’s most impactful initiatives has been the rollout of exterior cameras across its branch network. Now approximately 60 percent complete, the program delivers full perimeter visibility around financial centers. That visibility has changed how the bank responds when incidents move beyond the branch interior. Teams can track suspects, identify vehicles, and share critical information with law enforcement in real time. “Our exterior cameras have changed the game,” Walter said. “They help protect our people, support law enforcement, and have driven apprehension rates above 80 percent.” Faster arrests also improve cash recovery and reduce long-term financial impact. Beyond investigations, exterior cameras support day-to-day operations. Property management teams use video to assess storm damage, snow removal, vandalism, and hurricane impacts without sending staff into unsafe conditions. Legal, retail, and fraud teams rely on video to verify incidents and resolve claims more efficiently. Law enforcement investigations Security at Fifth Third extends beyond the branch itself. Exterior coverage has strengthened the bank’s role as a community partner, providing video that supports law enforcement investigations for incidents occurring on or near bank property. From pedestrian accidents to crimes in adjacent areas, Fifth Third regularly assists local agencies through lawful video requests. The result is faster resolution, safer neighbourhoods, and a visible commitment to being a responsible corporate citizen in every market Fifth Third serves. Fifth Third’s technology strategy balances innovation with fiscal responsibility. The bank is midway through a multi-year upgrade from legacy 8000 Series DVRs to March Networks X-Series recorders. This phased approach extends the life of existing analog cameras while preparing the environment for future IP, hybrid, and cloud adoption. Health monitoring solution “The on-prem foundation gives us the control and cybersecurity confidence we need,” Walter said. “That puts us in a strong position to move toward hybrid and cloud solutions on our terms.” All locations are centrally managed through the March Networks Command platform. Security and IT teams can deploy firmware updates, apply patches, and monitor system health across the entire network without closing branches or disrupting operations. March Networks’ health monitoring solution also reduces unnecessary site visits by identifying issues remotely, helping lower operational costs and keep teams focused on higher-value work. Customer experience challenges Advanced use cases continue to emerge. In colder climates, for example, ATM vestibule loitering can create safety and customer experience challenges. Video analytics alert the Security Operations Center when someone remains in a vestibule without conducting a transaction. Analysts can verify the situation with live video, use two-way audio to request compliance, and escalate to law enforcement when necessary. “When an employee is dealing with a critical incident, having someone live on the phone, watching the video, makes a real difference,” Steinmann said. “That support matters in high-stress moments.” Safer banking environment The result: The relationship between Fifth Third and March Networks spans decades and is rooted in trust, accessibility, and collaboration. “I have worked with March Networks for over two decades,” Steinmann said. “They are not just a vendor. They are an extension of the Fifth Third family, and that level of access, support, and responsiveness matters.” As Fifth Third continues to evaluate AI, analytics, and cloud technologies, governance and compliance remain central to every decision. A strong on- premise foundation gives the bank flexibility to adopt hybrid and cloud solutions, including platforms like Searchlight Cloud, which links video with teller and ATM transactions for more intelligence, while meeting the cybersecurity requirements of a large financial institution. The result is a safer banking environment, stronger partnerships with law enforcement, and a scalable security strategy that supports Fifth Third’s continued growth.

Security chiefs nationwide are addressing emerging workplace issues of white-collar crime and computer security. Theft, by internal and external perpetrators, has taken on a new and expensive face with the advent of lightweight computers. On site slips, falls and vehicular accidents lead to expensive liability lawsuits. Increasing pressure on the bottom line has led many security chiefs to turn to contract labor, which offers its own set of supervisory challenges. Security magazine stated “At least seven in 10 of their readers use private protection officers…and more than one in three of these respondents say they use more security officers than they did three years ago.” Monitoring equipment temperatures These changes have occurred in an era of economic growth where corporate mergers and acquisitions are commonplace. Over a relatively short period of time, the security chief is likely to see the size and make-up of the buildings and workforce change, dramatically. A new list of threats, increased reliance on contract labor, and rapid changes in scope and responsibilities force security chiefs to demand more of the security systems they use. Client: When David Weihe, Chief of Corporate Security, joined Kentucky Fried Chicken in 1992, he inherited a thirty-five-station guard tour system that was worn out and problematic. Weihe had a large area to protect – two buildings totaling 325,000 square feet on 35 square acres in Louisville, KY. He also had special responsibilities, such as monitoring equipment temperatures. In addition, one of the two KFC buildings lacks a sprinkler system, so fire extinguisher checks are crucial. Largest restaurant system When Weihe joined the company, KFC’s corporate parent was PepsiCo, Inc. In January 1997, PepsiCo, Inc. announced the spin-off of its quick service restaurants – KFC, Taco Bell and Pizza Hut – into an independent restaurant company called TRICON Global Restaurants Inc. TRICON (NYSE: YUM) is the world’s largest restaurant system with nearly 30,000 restaurants. Weihe is now responsible for all of TRICON Global’s corporate locations, including the restaurant support center in Louisville, which employs more than 1,200. The physical sites include two original KFC buildings, which house KFC’s Research and Development unit, a document management center, and another processing facility. He uses 14 contract security officers to maintain a 24/7 presence. Universal product indicator Project: Back in 1992, Weihe knew that he needed a guard tour system that was robust and expandable with state-of-the art data capabilities. Handheld units had to be slim-line, user friendly and tough enough to withstand stand up to constant use by a variety of personnel. The system’s software had to offer fast, comprehensive reports that would help Weihe pinpoint incidents and keep track of every contract employee on every shift and every checkpoint station. Weihe considered several solutions. He rejected systems that required officers to carry multiple pieces of equipment – strips or buttons – because he considered them complicated and difficult to maintain. He also rejected systems based on UPC (universal product indicator) codes because he considered them too fragile. In 1993, and again this year, Weihe chose a Morse Watchman guard tour system. Management patrol software Provider: The Morse Watchman tour guard system is made up of three components: designated checkpoint stations, placed in fixed locations throughout the facilities, a handheld data recorder carried on rounds and uses to check into the key stations and record information; and management patrol software, which converts data recorder information to printable custom reports. Morse Watchman guarantees its checkpoint stations for life. They’re built out of impact-resistant Lexan(r), the material used for professional football helmets. The PowerCheck 3002, which Weihe upgraded to this year, features Auto Pilot, a user selectable option that displays the next station to visit. The system also gives the customer the option of preprogramming up to 99 different incident reports, all of which can be keyed in by officers on tour. Implementation: When the PowerCheck system was ready, training proved simple, thanks to documentation provided by Morse Watchman and the fact that most of the new system’s checkpoint stations were placed in the same locations as the old. Four different tours Using the system’s Auto Pilot feature, Weihe has programmed four different tours, three of which guide officers to stations in specific order. The fourth records tour data in random order. In any given week, Sunday through Saturday, Weihe’s officers run close to 50 tours, which equals 3,000 station checks per week. The new PowerCheck 3002 system can hold up to 8,000 transactions before it must be downloaded. Benefits: It didn’t take long for Weihe’s contract security officers to appreciate the PowerCheck 3002. “They like the fact that the holster used to hold the recorder has got a clip or an arm-band, offering more options for comfort. The recorders are lighter. The key stations are smaller, and the officers are able to record temperatures of coolers, freezers, and other equipment right into the recorder,” Weihe admitted. Providing details of problems In fact, Weihe’s Morse Watchman system has increased the efficiency of the company’s maintenance staff. The maintenance incident report Weihe downloads from the system is essentially a work order, providing details of problems. The system’s ability to record a myriad of incidents helps in other unanticipated ways, such as when contract cleaners don’t put wet floor signs down after mopping up. Weihe expects his officers to record such data, as well as put down a floor sign. If someone complains they have fallen because of a wet floor, Weihe has hard data to prove who is actually responsible. Variety of contract personnel The biggest result of the Morse Watchman system, though, is to help Weihe make sure his contract security officers are on the job, where they should be, when they should be. The effect, Weihe feels, has been to help keep security incidents to a minimum at TRICON Global, because the system helps ensure a security presence that, while not predictable, is predictably strong. Weihe sets a schedule for his officers so those tour patterns are not created. All in all, Weihe is pleased with the Morse Watchman system, and its reliability. His two recorders are used 24/7 by a variety of contract personnel. Weihe said the system’s handheld recorders have proven to be durable. “They have to be severely knocked around to crack the LCD display,” Weihe told. In the past, when a recorder was damaged, Morse Watchman loaned him a free spare, shipped overnight, until his unit had been repaired. Guard tour system Satisfaction: Weihe fits the definition of a satisfied customer. He bought a Morse guard tour system, used it for seven years, then upgraded this year. He’s found the company to be supportive at every turn. “I can say that it has always been extremely pleasant,” Weihe voiced of his communications with Morse Watchman. As for the system itself, Weihe announced, “I haven’t seen one that could beat it, so until I hear even remotely of something, it’s going to be Morse Watchman products.”

How do you rethink and transform building access for a 241-year-old company? BNY started by asking employees. The response was encouraging. The BNY team found that employees embraced the concept of mobile access solutions. The thought of implementing access solutions was already being considered by the company and the team was excited about the idea of providing a modern experience that allows employees worldwide to conveniently access their building spaces with a simple iPhone or Apple Watch.  How powerful of a concept “The whole idea of people navigating around our facilities globally — it just brings a smile to your face,” said Ken Damstrom, Global Head of Corporate Security at BNY. “But it really brings a smile to their face because when they come to work they come with their iPhone they don’t necessarily need to come with their (physical) ID badge and how powerful of a concept is that?” Getting started with the right team To put everything in motion, BNY engaged connected access network provider SwiftConnect and mobile access provider, HID. Selecting experienced and reputable partners was important for BNY, along with the technologies that they brought to the table. For this project, those technologies included employee badge in Apple Wallet alongside HID’s mobile-enabled Signo readers and the reliability of the SwiftConnect connected access network.  How does the technology work? Two key components of BNY’s initiative were essential to its success. Employee badge in Apple Wallet, paired with HID’s mobile-enabled Signo readers gives employees and their guests easy and secure access to corporate spaces using only their iPhone or Apple Watch. Users can simply hold their device near a reader to access doors, turnstiles, elevators, spaces and more.  SwiftConnect unifies identity and physical access into one effortless experience, connecting systems and spaces into a unified network. It supports on-demand access via mobile credentials and optimizes existing methods like fobs and cards for secure, consistent access — replacing friction with fluidity at every interaction.  “What we learned by partnering with SwiftConnect and HID was employee badge in Apple Wallet was absolutely ready for prime time,” said Ken Damstrom. “We’ve had nothing but confidence in rolling it out in our organization.” Making mobile access technology a reality With full support from their partners, BNY launched their new mobile access solution at their headquarters in New York City, then expanded to other offices in Boston, London and India, as well as others. They’ll continue until every BNY office worldwide is using the technology — at 110 locations in 35 countries.  Regardless of which country the technology is implemented, employee badge in Apple Wallet will work the same across BNY’s facilities. That’s important because their employees can seamlessly and securely enter and move around multiple locations. Also, with Express Mode, employees do not need to unlock their device to use their employee badge in Apple Wallet. Even if the phone needs to be charged, the device can still be used to access spaces with Power Reserve mode. Advantage of privacy and security When an employee has an employee badge in Apple Wallet, their data is never shared with Apple or stored on Apple servers. If their iPhone or Apple Watch is misplaced, the owner of the device can promptly use the Find My app to lock the device and help locate it. Employee badges in Apple Wallet are stored on personal devices and take full advantage of the privacy and security built into iPhone and Apple Watch. “We wanted consistency across our real estate portfolio, so whether you’re in New York, Lake Mary or London, you know how to access the site because you know how to use employee badge in Apple Wallet,” said Dafna Alsheh, Global Head of Workplace Experience & Design, BNY. Combination of technologies The combination of these technologies is now helping BNY create that convenient, quick access experience for employees — while ensuring a secure workplace.  “One of the things that makes employee badge in Apple Wallet really impactful is that it works the same at work as it does when they’re at the store or on the subway because you don’t have to teach people how to use it,” said Dafna Alsheh.  “We’ve had people who are like, ‘wow this just works.’ But when they realize they can use their Apple Watch, then they’re like, ‘this is magic.’”

Managing fire and life safety across hundreds of banking locations is no small task—especially when multiple vendors are involved. A regional financial institution with over 200 sites across the Midwest turned to Everon to simplify operations, unify inspections and monitoring, and gain real-time visibility into their fire systems. By consolidating multiple vendors into one provider for fire alarm and sprinkler inspections and 24/7 monitoring—and adding eSuite online management—Everon delivered increased visibility, operational efficiency, and cost savings across the enterprise. Disconnected service experience With 200+ sites and counting across Missouri, Oklahoma, Arkansas, and Kansas, a regional banking and financial services customer needed unified visibility into their fire systems, which at the time were being handled by several different vendors. Their fire alarm inspections, sprinkler inspections, and monitoring services were being handled by different providers, causing a fragmented and disconnected service experience. The customer was also in the market for an online portal to gain crucial visibility into these systems, a solution that they had searched for in the past and were unable to find at a reasonable price point. The customer approached Everon to see if the company could provide all services, including fire alarm and sprinkler inspections and monitoring, and the Everon team of experts were eager to step up to the task. Fire and life safety program Everon met with the banking services customer, listened to their concerns, and quickly understood the value they would gain in enlisting one provider for their fire and sprinkler test & inspection service and alarm monitoring. With over 200 sites across multiple states, managing the day-to-day operations of their business was already a challenge, and having a partnership with one trusted fire and life safety provider would not only serve to streamline their service experience and address operational needs, it would also enhance the overall quality of their fire and life safety program across the enterprise. Everon’s monitoring services helped the customer secure their business with 24/7 professional protection so they could focus on what matters most – running their business and ensuring a quality banking experience for their own customers. Single-source account management platform In addition to the ease of working with a single provider that provides around-the-clock monitoring, Everon was also in the position to offer the customer a service that they had been searching for in the past – a single-source account management platform with eSuite. With eSuite, the customer now had the ability to manage their own account across multiple locations. Critical features of the online platform include being able to update contacts and alarm codes, place systems on test, and access to to-the-minute actionable insights across their organization. And when considering the cost-effectiveness of the solution, the customer was pleased to learn that access to the eSuite platform was included with their Everon monitoring services – providing incredible value and ease of mind. After meeting with Everon, the customer was impressed with our wide-ranging capabilities to address each of their concerns and provide solutions for every one of their needs. Now armed with the visibility into their fire and life safety systems they were looking for, the banking institution is able to grow their business, focus on their account holders’ experience, and move forward with confidence in their fire and life safety program.

Omnilert, a pioneer in AI-driven safety solutions and AT&I Systems, announced that Amerant Bank has chosen Omnilert’s AI technology to help bolster the security at all of its locations in Florida. AT&I Systems, a longtime security partner of Amerant Bank, was chosen as the security integrator. Omnilert’s software, which recently received the full SAFETY Act Designation by the U.S. Department of Homeland Security (DHS), will be integrated into more than 160 existing Amerant Bank cameras to provide advanced 24/7 surveillance with automated response capabilities. Key layer of security “Omnilert technology has become a key layer of security that can transform traditional surveillance capabilities and ensure a fast, robust and automatic response in an emergency,” said Dave Fraser, CEO of Omnilert. “With our software running non-stop in the background, Amerant can focus on carrying out their daily business knowing their workers and patrons are being kept safe from harm.” New and innovative ways to enhance the safety “At Amerant Bank, we are always looking for new and innovative ways to enhance the safety of our bank locations, and Omnilert’s AI technology will be an important part of our overall security infrastructure,” said Orlando Gonzalez, Head of Corporate Security at Amerant Bank.  “Integrating the software into our existing cameras made the installation quick and seamless, and once installed, it transformed these cameras into powerful, intelligent surveillance devices that are constantly detecting potential threats.”

The slit lamp examination is one of the most important diagnostic techniques in ophthalmology. It enables a detailed examination of the anterior, middle and posterior segment of the eye. Ophthalmologists can use it to recognize the smallest changes, anomalies or damage. This procedure is used for the early detection and monitoring of the progression of eye diseases such as corneal injuries, eye infections, retinal detachment or macular degeneration. However, the eye with its fast movements is a challenging subject to photograph; motion blur and shaking are typical image errors. IDS USB3 Vision industrial camera OCULUS Optikgeräte GmbH develops instruments for eye diagnostics for ophthalmologists To facilitate diagnostics for ophthalmologists and opticians, improve the workflow and at the same time shorten examination times, fast and reliable slit lamp documentation systems are required. They must provide meaningful images and be designed to be user-friendly and ergonomic. The German company OCULUS Optikgeräte GmbH develops instruments for eye diagnostics for ophthalmologists, optometrists and opticians. Part of the extensive portfolio: one of the world's smallest and lightest image documentation systems for slit lamps. A powerful, high-resolution USB3 Vision industrial camera from IDS is integrated, especially for applications in medical technology and microscopy. Efficient system The OCULUS ImageCam®3 universal slit lamp image documentation system is not only intuitive and easy to use, but also sets high standards in digital slit lamp photography. This includes an outstanding field of view that enables highly precise diagnoses of the anterior, middle and posterior segments of the eye. The images are captured by a particularly low-light, high-performance IDS camera from the USB3 uEye+ CP family. OCULUS ImageCam® 3 OCULUS ImageCam® 3 makes this possible without any loss of quality "Only a fast camera delivers low-noise images in the difficult recording situations at the eye," explains Michael Moos, Product Manager at OCULUS, the choice of camera model. Another important requirement criterion is speed. "The advanced camera features enable continuous shooting at up to 60 frames per second. Among other things, these series recordings make it possible to record the eye during breaks in movement. The innovative frame-out-of-video function enables simple documentation of the entire examination process at the slit lamp, whereby the best quality individual images can then be selected for evaluation," says Michael Moos. The OCULUS ImageCam® 3 makes this possible without any loss of quality while minimizing the time required. Powerful camera The IDS camera from the CP family is predestined for use in medical technology, as it offers extensive pixel pre-processing and has an internal 120 MB image memory for buffering image sequences. This enables a high data rate of 420 MByte/s, low CPU load and easy integration. The Sony Pregius IMX265 in the model used here is considered one of the best CMOS image sensors in the 3 MP class. The USB3 Vision industrial camera U3-3270CP Rev.2.2 with the 1/1.8" global shutter sensor thus achieves a resolution of 3.19 megapixels (2064 x 1544 px). IDS test camera functions The IDS camera from the CP family is predestined for use in medical technology "In this case, however, the image is scaled down using AOI in order to achieve a significantly higher frame rate," explains Phillip Schissler, Sales Manager Medical and Microscopy at IDS. OCULUS has integrated the camera with the IDS peak software development kit. "IDS peak allows users to test camera functions in detail and optimize them for your own applications," says the IDS Medical expert. Decisive selection criterion for the model However, the camera is not only recommended for medical technology and microscopy in terms of sensitivity, dynamic range and linearity.  In addition to the required light intensity and speed, the size of the camera was also a decisive selection criterion for the model. At around 50 grams, the camera's small 29 x 29 x 29 millimetre magnesium housing is as light as it is robust, underlining its suitability for space-critical applications. Facilitated slit lamp diagnostics A beam splitter divides the light between the camera and the eyepiece of the slit lamp To deliver optimum diagnostic images, the system includes a high-quality beam splitter in addition to the camera. A beam splitter divides the light between the camera and the eyepiece of the slit lamp to simultaneously illuminate and view the eye, allowing a detailed examination of each eye segment. The beam splitter of the OCULUS system has a purely mechanical iris diaphragm that significantly increases the depth of field, regardless of the position of the pathological findings. It can also be adapted to all commercially available slit lamps. Highest quality standards in laboratory and diagnostics "The camera unit and the beam splitter are extremely small and light. This means in daily practice: It is barely noticeable, is very easy to attach and delivers images like no other in this size. This makes daily slit lamp diagnostics easier in the truest sense of the word," says the manufacturer. In terms of image quality, reliability and long-term availability, IDS stands for the highest quality standards in laboratory and diagnostics. Benefit from the image documentation system The slit lamp photos of the OCULUS ImageCam® 3 help factual documentation of eye states The slit lamp photos of the OCULUS ImageCam® 3 enable objective documentation of eye conditions in order to monitor the progress of diseases and compare treatments. Patients also benefit from the image documentation system. The visual references of the diagnosis created in this way help them to better understand their state of health and the doctors' treatment plan. The medical findings can be saved and archived accordingly. Outlook Innovative image processing systems such as OCULUS ImageCam®, which use powerful industrial cameras to deliver informative, high-contrast images with a high depth of field, help to improve diagnostic accuracy, efficiency and patient care in ophthalmology. Artificial intelligence (AI) is increasingly being integrated into the analysis of slit lamp images in order to automatically recognize diseases, support diagnostic decisions, improve the workflow for doctors and develop new treatment methods. Further development of technologies The company develops first-class instruments for eye diagnostics for this clearly defined group of users The company OCULUS Optikgeräte GmbH has been a partner for ophthalmologists, optometrists and opticians worldwide for 125 years. The company develops first-class instruments for eye diagnostics for this clearly defined group of users. The measure of all things is the high demands of customers and the continuous further development of technologies. Over 55% of OCULUS' sales are realised in foreign markets.  OCULUS customers' service More than 400 employees work at the OCULUS headquarters. More than 60 % of them work in research and development, production and customer service. With 12 company-owned subsidiaries and more than 200 wholesalers in over 80 countries, OCULUS is at its customers' service around the globe. Founded in 1895, the family business is now jointly managed by the third and fourth generations. 

As cutting-edge trends go, convergence has been around for at least two decades. The meaning has shifted over the years, and if anything, the idea of convergence has gotten even more aspirational. Unfortunately, the widespread use of the term has also paradoxically undermined its meaning and power. However, today's concept of convergence has matured to provide new levels of benefit for security professionals. We asked our Expert Panel Roundtable: How has the meaning of “convergence” evolved in the security market? How are systems today more converged than ever?

The security marketplace has its share of buzzwords, which are words or phrases that become popular and widely used in a specific industry. Buzzwords can be useful for conveying complex ideas quickly, but they can also be misused or misunderstood. Within a specific industry, such as security, buzzwords can create a sense of shared understanding and belonging. We asked this week’s Expert Panel Roundtable: What new buzzword have you heard, and what does it mean for the security industry?

By all accounts, technology development is moving at a rapid pace in today's markets, including the physical security industry. However, market uptake of the newest technologies may lag, whether because of a lack of clear communication or not enough education of potential customers. We asked this week's Expert Panel Roundtable: How can the industry do a better job of promoting emerging technologies in physical security environments?