Retail security systems
The 2020s will be a wireless decade. From headphones to hoovers, consumers reap the benefits when they cut the cables and adopt a wire-free technology. In electronic access control, those benefits include improved cost-efficiency and flexibility, giving facility managers greater control over who should have access, where and when. A new report - from IFSEC Global, ASSA ABLOY Opening Solutions and analysts Omdia - reveals fresh market data generated by a survey conducted at the end of 2020. Resp...
Interface Security Systems, a renowned managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises, announced that it has entered into a strategic partnership with Ignite Prism, a developer of cloud-based business intelligence solutions. As part of this partnership, Interface will have exclusive rights to Ignite Prism’s video analytics technology in North America. With the Ignite Prism video analytics soluti...
IDIS America has published an educational eBook - Understanding Video Tech Requirements for Cannabis Retail and Production - following its success in the sector over the last two years. The eBook is part of the company’s commitment to support its systems integrator partners secure new growth sectors. This free resource will help them understand the risk and threat profile, as well as the security requirements placed upon this fast-growing and highly compliance-driven market. According to...
A new initiative designed to deliver unprecedented levels of support for CCTV and security consultants has been unveiled by Dahua Technology UK & Ireland. The Key Consultants Programme for the UK and Irish markets will see Dahua harness its technical and product expertise to keep consultants up-to-date with developments in security technology, including regular and informative product and technology updates, training and CPD opportunities, and help with specifying the best equipment for the...
Urban populations are expanding rapidly around the globe, with an expected growth of 1.56 billion by 2040. As the number of people living and working in cities continues to grow, the ability to keep everyone safe is an increasing challenge. However, technology companies are developing products and solutions with these futuristic cities in mind, as the reality is closer than you may think. Solutions that can help to watch over public places and share data insights with city workers and officials...
A new range of Wisenet Public View Monitors (PVMs) equipped with a built-in SSL connected 2-megapixel camera have been introduced to help retailers deter fraudsters and shoplifters. Offering a choice of 10”, 27”, and 32” monitors, the 3 new PVMs are designed to be located at store entrances, shopping aisles, till points, or self-checkout pay points. With an SD/SDHC/SDXC slot that can facilitate up to 512GB of data storage, the PVMs provide store management with the opportunity...
The Security Industry Association (SIA) has named five young security professionals as the recipients of the 2021 SIA RISE Scholarship, a program offered through SIA’s RISE community, which supports the education and career development goals of young industry talent. Through this scholarship program, open to SIA student members and RISE members who are employees at SIA member companies each awardee will receive a $3,000 scholarship to use toward continuing education and professional development courses, SIA program offerings and/or other academic or education programs. Scholarship funds can be used to expand knowledge in the areas of business, human resources (HR), information technology (IT), marketing, sales, project management, security engineering, and/or risk management. Young security professionals “The 2021 SIA RISE Scholarship awardees are an extraordinary group of young security professionals who represent tomorrow’s industry leaders,” said SIA CEO Don Erickson. “SIA is proud to help foster the careers of these talented honourees, and I look forward to seeing their many accomplishments and successes to come.” Winners for the 2021 SIA RISE Scholarship Nadim Hammoud, Software Developer, Feenics As a key member of the software development at Feenics, Nadim Hammoud has contributed to multiple new features in production and bug fixes, built proofs of concept for prospective clients, and contributed new tests to the automated testing of the company’s web API. Hammoud plans to use the SIA RISE Scholarship funds toward a computer and network security course and certification in AI He has a strong interest in the latest technologies, including cloud computing and machine learning. Prior to his time at Feenics, Hammoud served as a teaching assistant at Carleton University and held engineering and software development positions at Bertrandt and Tactical Technologies Inc. He holds bachelor’s degrees in computer science and biomedical and mechanical engineering from Carleton University. Hammoud plans to use the SIA RISE Scholarship funds toward a computer and network security course, a professional certification in the field of artificial intelligence, and attendance at industry events. Olivia Peralta, Account Executive, Allegion In her role as an account executive at Allegion, Olivia Peralta works with teams around the world to plan and sell access control projects – from teaching the company’s security software to implementing hardware installations hosted on the cloud for physical security end-users. Prior to her time at Allegion, she served as an account executive at ISONAS Access Control and completed communications internships at Western Resource Advocates and the Oregon Natural Desert Association. She holds bachelor’s degrees in environmental sciences and communication and environmental studies from Northern Arizona University and a continuing education certification from Colorado Water Education’s Water Educator Network and is IPVM University Access Control certified. Peralta plans to use the scholarship funds toward earning SIA’s Certified Security Project Manager certification and pursuing an education that bridges the gap between strategy, design, and product delivery. Matthew Rios, Regional Sales Manager, Axis Communications Rios plans to use the scholarship funds toward completing the EC-Council MasterClass Certified Ethical Hacker certification In his role at Axis Communications, Matthew Rios promotes the use of IP video and Axis cameras to integrators, distributors, consultants, and end-users and maintains fluid and enthusiastic relationships with current and prospective customers. Prior to his time at Axis Communications, Rios held sales management roles at Hanwha Techwin America, Honeywell, and R&D Lock and Alarm. He holds master’s and bachelor’s degrees in cybersecurity from Fordham University and a bachelor’s degree in the homeland and corporate security from St. John’s University. Rios plans to use the scholarship funds toward completing the EC-Council MasterClass Certified Ethical Hacker certification. Mary Sharp, HRA, Stanley Access Technologies As a key member of the HR team at Stanley Access Technologies, Mary Sharp is responsible for over 220 professional hourly, non-union service and install technicians and provides support on major change management and organization redesign efforts and issues pertaining to team cohesiveness, dynamics, and management. Prior to her time at Stanley Access Technologies, she held HR and administrative roles at Stanley Healthcare, Infrasource Underground Construction, and Frontline Private Security. She holds a bachelor’s degree in ethics and public policy from the University of Iowa. Sharp will use the scholarship funds toward obtaining the Society for Human Resource Management’s SHRM-CP certification. Trevor Zuerlein, System Designer, VTI Security Zuerlein plans to use the scholarship funds to pursue further education in IT, become a member of (ISC)², and to earn CISSP credentialTrevor Zuerlein started at VTI Security in 2017 as a security systems technician and now serves as a system engineer; Zuerlein is skilled in access control security systems, security cameras, computer repair, computer science, technical writing, and AC/DC electronics. Before his time at VTI Security, he held IT and sales roles with Time Warner Cable, Mead Lumber, and Archer Daniels Midland Company. Zuerlein holds an associate’s degree in information technology from Central Community College. He plans to use the scholarship funds to pursue further education in the IT field, become a member of (ISC)², and work toward his goal of earning the Certified Information Systems Security Professional credential. Networking events SIA RISE is a community that fosters the careers of young professionals in the security industry. In addition to awarding the annual SIA RISE Scholarship, SIA RISE offers fun networking events for young professionals, created the RISE Microlearning Series of mini-webinars on top professional development topics, hosts career growth webinars and trade show education tracks. Mentorship program The recently launched the Talent Inclusion Mentorship Education (TIME) mentorship program for early and mid-career professionals in the security industry and presents the annual AcceleRISE conference, an essential experience designed to ignite new thinking, strengthen leadership and sharpen business acumen in young security talent. RISE is available to all employees at SIA member companies who are young professionals under 40 or have been in the security industry for less than two years.
The events of 2020, combined with technological advances and the adoption of cloud and artificial intelligence for video surveillance, will make 2021 a transformational year for the industry. Eagle Eye Networks, the front-runner in smart cloud video security, shared the trends that will have the biggest impact on video surveillance, security, and the use of analytics to drive business intelligence and improvement in 2021. Customers are asking for the cloud; Advanced analytics will transform video surveillance systems into even more valuable business solutions; Compliance requirements are constantly evolving; IT departments are engaging with, and in many cases owning video surveillance; and, Customers are expecting systems to be open and connected. Customers demand video surveillance systems “A number of factors are driving the video surveillance trends in 2021,” said Hans Kahler, Vice President of Operations at Eagle Eye Networks. “Innovation from companies like Eagle Eye Networks and our partners is leading and meeting the demands of customers for their video surveillance systems to provide business insights in addition to security.” Delivering business value Hans Kahler added, “Combine the promise of AI and cloud video surveillance with the volatility, instability, and remote work environment of 2020 and we have an environment where people are looking for their video surveillance and security systems to deliver more business value than ever before.” “The acceleration of cloud adoption and use of analytics to provide improved security and drive business improvement will make 2021 a transformative year for the industry.” Video surveillance and security trends Customers are Asking for Cloud The shift to the benefits of the cloud in the video surveillance space is powerful and undeniable, including major cost savings, heightened data security, remote access, and maintenance, flexible storage and retention, scalability, increased stability, and disaster recovery. Analytics and AI Turn Security Systems into Business Solutions Video surveillance systems are not just for security anymore, they’re also a valuable tool for business intelligence (BI). While AI has been talked about for several years, its deployment has lagged. This year, we’ll see AI move from the lab to practical adoption. Compliance Requirements are Constantly Evolving As video surveillance becomes a more widely adopted tool across industries and continents and more industries are using video for compliance purposes, regulating its use is becoming more prevalent. IT Departments More Engaged and Owning Video Surveillance IT leaders have not only gotten involved in the video management system, they’re actually owning it. As part of their IT strategy, corporations are leveraging video for business process improvement while reducing unnecessary operational overhead. Demand for Open, Integrated Systems An open and connected ecosystem makes it possible for businesses and developers to integrate any number of applications on a single video management system (VMS) platform. The platform handles all the heavy lifting of interfacing with the cameras, recording video, securely transmitting and storing video to the cloud, and making the video available for use in the integrated applications. The days of vendors locking users into their cameras or touting hybrid systems (which require upgrades to vendor hardware to get new features) will not be accepted.
Check Point® Software Technologies Ltd., a foremost provider of cyber-security solutions globally, has announced that it has been chosen by NHS National Services Scotland, the publicly funded healthcare service in Scotland to secure and streamline the management of its public cloud data, and provide complete threat prevention for vital public services such as Scotland’s Test & Protect and vaccine management services. About NHS Scotland NHS Scotland provides public health and social care services to the country’s population and has been transitioning healthcare data and services to Microsoft’s Azure public cloud for the past 18 months. The start of the COVID-19 pandemic highlighted the need for security that seamlessly expands on-demand to hyperscale capacity. NHS Scotland’s cloud infrastructure powers the country’s Test & Protect services, which has over a million users, as well as the Protect Scotland proximity app, so it was critical these services were completely secured against threats and attacks. Vaccination management The organization is also developing systems for scheduling and managing Covid-19 vaccinations in Scotland as the vaccines become available. “Check Point’s CloudGuard has been key in enabling us to add new cloud workloads and services without needing to constantly review or deploy new security infrastructure. This means we can focus on the critical public-facing tasks where we can add real value, such as developing and running Scotland’s ‘Test & Protect’ services,” said Deryck Mitchelson, Chief Information Security Officer, NHS Scotland. “Right now, we are building our vaccination management systems, and our cloud-first approach gives us the agility and scalability we need to roll it out nationally while being sure that data and services are secured.” Securing healthcare data and services As it runs multiple essential healthcare systems, NHS Scotland also needs to have full visibility of who is accessing data, where it is being shared, and how it is used to comply with GDPR and national data security legislation. To secure its healthcare data and services to the public cloud, NHS Scotland has implemented: CloudGuard IaaS which delivers the same advanced threat prevention and data security in public clouds as the organization’s on-premises security gateways, through the same management interface Check Point Maestro orchestration delivers the hyperscale features that NHS Scotland requires, enabling it to seamlessly expand the capacity of existing security gateways to meet growing demands Implementing Check Point solutions “Health data is probably Scotland’s most valuable asset, so it’s essential that it remains absolutely secure wherever it is being stored or accessed. We now have much more visibility than we had before we implemented the Check Point solutions,” added Mitchelson. “We can really understand where the data is and who is accessing it, from where, and ensure it is protected at every point of entry.” SIEM solution NHS Scotland also uses a Security information and event management (SIEM) solution. “One of the things I liked with Check Point is its integration with the SIEM vendor we’re working with,” said Mitchelson. “That means that we don’t have to go and actually start writing and creating configurations, it just links to the SIEM system and automatically starts to work, giving us the information, we need in a single console.”
Paxton has produced a new series of Net2 tutorials to support installers with the latest features in the innovative access control software. The short, informative videos provide guidance on how to make buildings more COVID-secure with Net2. The unprecedented nature of the coronavirus has led many businesses and building developers around the world to consider how people can move safely around their sites and maintain social distance while ensuring their business remains economically productive in the months ahead. In what seems to now be the new normal, varying degrees of social restrictions are likely to remain in place across many countries. Access control role Jonathan Lach, Paxton’s Vice President Sales explains, “We recognize the role that access control has to play in making buildings safer and limiting the spread of the coronavirus.” “As a technology company, we want to provide solutions that address the problems posed by the pandemic and help people to safely return to work.” Since the start of the pandemic, Paxton has introduced several updates to its flagship access control system, Net2. The system is installed globally in a variety of commercial and public sector buildings, as well as critical sites such as schools, hospitals and laboratories. Increase in demand Lach further explains, “Net2 is installed in many different types of buildings around the world. Making those sites safer for people during the pandemic means a lot to our installers and their end-users.” “Because of this, we have seen an increase in demand for contactless and thermal scanning technology. So, we have developed the features of Net2, and created some extra functionality that really does help make a difference.” Tutorial videos To roll out these updates quickly and efficiently, as well as provide simple and useful information for our installers and end-users, Paxton has produced five easy to digest tutorial videos. Each of these videos showcases the new features and the potential to reduce contamination among users on site. Contactless access control: Hygienic access via touchless entry and exit points, moving away from touch-based devices Flexible access permissions: Meeting social distancing guidelines, limiting access to high traffic areas and implementing a one-way flow of movement Occupancy management: Assigning visitors and staff to designated areas and monitoring people numbers with alerts to further support social distancing Thermal scanning: Using thermal cameras to support health and wellbeing in high-security areas and identifying people that could be at risk Checkpoint Control: Setting designated checkpoints in specific areas of a building where users must be validated before they can access other areas Alongside the software updates and tutorials, Paxton’s on-demand webinar is also available to help new and existing installers identify how access control can help make their specific sites more secure and in line with current guidelines.
Technology has always stepped in to shorten distances between individuals. Whether through using electronic communications, such as email or video messaging, it has united people across different geographical locations and circumstances. Recent events have presented a unique challenge, where the ability to observe people and events in person has been restricted. This has had a knock-on effect on a variety of sectors, including healthcare, sports, and education. Broadcast cameras have offered a much-needed solution, by providing an objective method of viewing and recording events remotely. This article will outline the different ways that broadcast cameras can assist in doing this across a range of use cases. Teaching the teachers Remote learning has become a firm fixture of education systems due to current restrictions around social distancing. However, even before the pandemic, education authorities were looking for ways to improve how teachers are trained. Lesson observation has been a firm staple of the process, but the presence of an assessor in the classroom could affect behaviors, leading to a result that was non-representative. Solutions that can monitor classrooms remotely prove more effective, especially if they provide the option for playback. The University of Regensburg faced this challenge with lesson observation and chose a system using broadcast cameras to either livestream the images or record them for later viewing. As a result, observers could view the footage remotely in real-time and share insights directly with the teacher to help improve their training. Training in healthcare Broadcast cameras could be used to live stream doctor’s rounds to remote locations, without risking the patient or students In addition to teacher training, medical universities have had to adapt the way they deliver the curriculum to support remote learning for medical students. In the past, students would typically follow doctors on rounds to discuss patient conditions, treatment, and potential outcomes. This was an essential part of their education, as it demonstrated practical and real-life applications of the theory they were taught. However, this could not happen in the same capacity due to social distancing and hygiene restrictions. In this case, broadcast cameras could be used to live stream doctor’s rounds to remote locations, without increased risk to the patient or students. Remote patient monitoring Within the healthcare facility, patient monitoring is a critical part of providing high standards of care and treatment. Patient conditions can change quickly and monitoring enables medical professionals to intervene, potentially improving outcomes. In situations where personal protective equipment conservation and minimizing viral spread is a top priority, broadcast cameras can be used to remotely monitor patient vitals. Broadcast cameras from Axis offer extreme PTZ/resolution capabilities which are essential for patient monitoring situations. There is also an associated cost-benefit, as the investment needed for the hardware is minimal compared to other medical supplies or resources. Sports analysis software As proven by the two previous sector use cases, observation is a key part of assessing performance. For any sports discipline – whether it’s individual or group activities, improving performance relies on the ability to accurately analyze past games and training sessions. Using this information, decisions can be made to tweak and update the approach, informed by solid feedback. This was particularly true for track and field athletes, who constantly analyzed their movements to achieve results. Historically, they recorded their motion using handheld cameras, but this method came with limitations, such as filming angles, starting and stopping recordings, and changing memory cards. Working with Spiideo, an Axis partner providing sports analysis software, teams were able to use broadcast cameras mounted in the stadium to record training sessions and analyze them afterward on a mobile device. Security and entertainment in stadiums Cameras continuously monitor areas within the venue for intruders, mischievous, and illegal behavior Safety and comfort are key to enjoying sporting activities and security at stadiums is a high priority. In fact, it is a legal requirement for venues to have an effective solution in place and networked cameras play a critical role. These solutions must continuously monitor areas within the venue for intruders, mischievous, and illegal behavior, allowing security teams to quickly intervene if necessary. In Slovakia, all first league stadiums are required to operate a permanent specified camera system, which continuously monitors the individual visitor sections, stadium access gates, and entrances, and all the public areas inside the stadium. Spartak Myjava Stadium were looking for a solution that complied with legal regulations and secured the premises. In addition to providing high-quality video surveillance, the venue operators also discovered that they could use the footage to replay views of the game. Installed broadcast cameras Calling a foul can be one of the most controversial decisions, sometimes affecting the final score. Players and fans often argue with the referee’s decisions, but eyewitness accounts can be incorrect due to the speed or an event of position of the observer. An independent account of the incident helps to determine whether the referee’s decision was justified. This can be especially tricky for fast-paced games such as hockey. The Ontario Hockey League already used cameras to confirm goals and penalties but found that these lacked the resolution they needed. They installed broadcast cameras from Axis directed at the nets and another camera directed at the clock. This allowed officials to zoom in frame-by-frame on the video, improving their confidence in referees’ calls and enabled them to quickly make decisions regarding outcomes. Looking to the future The ability to broadcast, record, and replay events will continue to be important across a range of sectors. This is especially true for healthcare, education, and sports, as social distancing guidelines and hygiene concerns prevent close contact and the gathering of crowds. Technology will have an increasing role in virtually closing this distance and there is an opportunity for more use cases to emerge in other sectors, such as transportation and critical infrastructure. Broadcast cameras will prove to be a key part of this, due to the ability to produce high-resolution images in real-time, which will be a critical component to maintaining and enabling processes now and in the future.
Hanwha Techwin, a supplier of IP and analog video surveillance solutions, announces their top five key trend predictions for the security industry in 2021. They include: AI moving to the edge, open platforms, cloud, cybersecurity and privacy. Improved AI algorithms Artificial Intelligence is moving to the edge - Increased computing power along with improved AI algorithms are driving the trend towards AI and machine learning to be run on IoT devices instead of expensive and resource hungry on-premises data servers. Next-generation security edge devices will be able to serve as sensors for detecting video data, radar, thermal imaging and more. Processing much of the data on the edge and sending refined data to the server will improve the efficiency of resources and reduce processing time. Hanwha expects that the edge will become an open platform to create a new ecosystem through partnerships, connected devices, functions and solutions to provide high scalability and availability that can meet customer demands in a timely manner. Core software infrastructure Hanwha Techwin aims to build a standardized and accessible framework along with the OSSA Open platforms enable customer-tailored solutions - Due to rapidly changing environments and swiftly shifting consumer demands, software development cannot remain a siloed process led by a single in-house development team. Instead, open platforms can support the collaborative development required to add new features based on user requirements and needs. Open APIs (Application Programming Interface) are enabling specialized analytics to be integrated into core software infrastructure, empowering users to collect, analyze and report on data for specific applications. In 2021, Hanwha Techwin aims to build a standardized and accessible framework along with the OSSA (Open Security & Safety Alliance) to offer more options to its customers that address specific regional market demands, and unique vertical market requirements. Managing security devices Cloud is a tool to grow business and gain insights - As edge devices become more ‘intelligent’, cloud technology is playing an increasingly crucial role in safely managing these devices, analyzing large amounts of data and deriving useful insights. The cloud is integral to quickly installing security patches, updating new features and managing and maintaining all edge devices as one. The need to integrate and manage data collected from different devices has been increasing. Hanwha Techwin plans to introduce a cloud solution that manages security devices and monitors real-time status, as well as a cloud solution that publishes reports and derives insights based on the results analyzed at each edge. Obtaining cybersecurity certification Cybersecurity continues to be a focus - In an environment where intelligent infrastructures such as smart cities, smart factories and smart retail are expanding and data is being secured at the edge level, the exposure to cyberattack is also increasing. Hanwha Techwin has aspired to establish a system that customers can trust Verifying trusted edge devices through mutual authentication at the point of data transmission to the server or while circulating the edge's open platform has become an essential feature. As an effort to go beyond the company's own security verification standards, Hanwha Techwin has aspired to establish a system that customers can trust by obtaining a cybersecurity certification from a reputable third-party certification authority. Protecting personal data Privacy protection - The protection of personal data should be at the foundation of the business ethics of any security organization. As privacy protection regulations are being introduced around the world such as the General Data Protection Regulation (GDPR) in Europe, and the California Consumer Privacy Act (CCPA), the video surveillance industry is increasingly adopting ‘privacy by design’ best practices and increasing its efforts to protect personal data from misuse and abuse. Organizations are increasingly aware of the dangers of private data breaches and are becoming more discerning when evaluating security products and solutions they can trust. By adopting privacy by design methodologies, manufacturers can ensure that security technology can be used to its fullest without compromising the privacy of personal data.
This year has brought about changes in virtually every sector. As with other frontline industries, the security sector has been tested more than those able to move entirely to remote working. While the promise of a vaccine means an end is in sight, the post-COVID era will not bring with it a return to the ‘normal’ we knew before the pandemic. Organizations have adapted, becoming more resilient and agile and this will have lasting effects. The coming months will continue to be testing. The tiered system will see the precautions in place fluctuate with the situation. Initial lockdown period At the same time, a gradual return to normal as the vaccine is rolled out will require adaptive measures. The security sector will be at the heart of keeping people safe throughout this process. The initial lockdown period and the first wave of panic buying might seem like a lifetime ago. However, the introduction of the second lockdown in November was accompanied by another wave of stockpiling despite organizations trying to reassure their customers. It is uncertainty that breeds anxiety, and we continue to see this as the restrictions fluctuate across the country. The tier system depends upon a number of factors: case detection rate, how quickly case numbers are rising or falling, positive COVID-19 test numbers in the general population, pressure on the NHS in that region, and local context and exceptional circumstances. Social distancing measures For the sector to meet demand, technology will be needed to work alongside the manned guarding role While travel is allowed in all tiers if necessary for work, government advice still recommends that those able to work from home should do so. This means that throughout the country, many buildings will remain empty or at minimal capacity for some time to come. Security risks vary with the restrictions in each area. Although shops are largely open, tier three still requires the closure of many premises. Vacant premises are more vulnerable to theft and damage, meaning officers and security technology remain in higher demand than usual. As more premises are allowed to open, the need for officers to implement social distancing measures increases, stretching the sector like never before. For the sector to meet demand, technology will be needed to work alongside the manned guarding role. Temperature checking devices It will continue to be important in providing security when officers cannot be present in person through CCTV and sensors. But it will also be integrated into the manned guarding role to streamline processes. We are already seeing the start of this as many officers are using handheld temperature checking devices to reduce the spread of COVID-19. We’ll also see temperature scanners installed into buildings to allow security guards to focus on other priorities. Those businesses that are open will need to continue to adapt to the changing regulations in the coming months. Christmas is a busy period that stretches the retail sector. Unpredictability results in heightened stress levels and makes it more difficult for people to reliably take in and recall information. Security officers are a key first point of contact both to enforce measures and reassure anxious staff and members of the public. Enforcing one-Way systems Security staff will need to keep members of the public safe and prevent disruption Some shops are enforcing one-way systems and limiting the number of customers allowed inside. Over Christmas, many more may choose to do so. Security officers will be responsible for ensuring these precautions are followed. With the heightened pressure of the festive period, it can be hard to predict how members of the public will respond to officers enforcing measures. Security staff will need to keep members of the public safe and prevent disruption. Doing so will require tact and empathy in dealing with customers. Within shops, too, officers will be tasked with ensuring social distancing and other measures are followed effectively. Doing so, they must work closely with clients to understand what protocols are in place and how to handle a breach. They must also be able to enact discretion. For example, clients may not take issue with protocols being broken momentarily or accidentally. Extensive government guidance There is extensive government guidance on the precautions that should be taken on various premises. They include the introduction of one-way systems and limiting building capacity. Measures such as one-way systems may be broken by those that don’t notice or don’t care. Officers must be able to judge what responses are appropriate while maintaining a calm and reassuring presence. The security officer role has long been moving toward a more front of house position as, for many visitors to a building, they are the first point of contact. The pandemic has accelerated this trend. Working on the frontline of the pandemic, officers have had to play a more multifaceted role than ever before. Officers still act as deterrents and manage security issues, but they must also use empathy and strong communication skills to inform and reassure customers and staff onsite. Adapting to new technology They will need to be able to learn quickly on the job and adapt to new technology and practices Being able to demonstrate this flexibility and to read a situation and react appropriately will be some of the skills most in demand in the industry in the future. Officers will need to build close working relationships with clients. In addition, many will have new roles, such as taking temperatures with handheld devices. They will need to be able to learn quickly on the job and adapt to new technology and practices. Technology, too, will be more important. If the global pandemic has driven any point home, it is that we cannot always see or sense threats. Data-Driven insights Temperature checks and occupancy sensors will be the norm in protecting from COVID, while security technology and data-driven insights will continue to grow in popularity. The security sector specializes in adapting to the unexpected and the threatening. It continues to demonstrate incredible value through the pandemic. While the coming months will undoubtedly be trying, the sector is adapting. Lessons have been learned from the pandemic that will affect business globally. Security specialists are taking these on and creating a stronger and more effective industry.
The explosion of artificial intelligence used to enhance business processes, propel innovative products, and further automation has touched essentially every industry to date. The security sector, notable for its maturity and complexity, is not exempt from the AI tidal wave. In fact, quite the opposite, the security sector and more specifically the domain of video surveillance have seen an emergence of AI-powered solutions both hardware and software. The widespread adoption of IP cameras, cloud computing capacities, and smart sensors have paved the way for new AI products and solutions to function at scale. AI-powered video analytics One application of artificial intelligence for the video surveillance sector is the use of video analytic solutions to analyze video streams in order to extract pre-determined objects, behaviors, or situations. To give some examples, AI video analytics can be used to monitor perimeter crossing for border control, detect fevers or masks in airports or public spaces, arms detection in casinos, or be used to filter out alarms triggered by benign movements versus real intrusions. This application of artificial intelligence leans on its specific branch, machine learning, which uses a complex series of AI models to analyze the content of the video flow, autonomously identifying and classifying the videos according to predefined rules. Adopting technology AI video analytics yields promising benefits, a reduction in operational costs, and an increase in safety, and a decrease in risk When AI video analytics are used effectively, they yield very promising benefits. A jump in video flow analysis from an average of 10% by humans to 100%, a reduction in operational costs, and an increase in safety, and a decrease in risk. The use of AI video analytics for surveillance sounds simple enough, however, there are several perceived factors inhibiting security organizations from adopting the technology. Adopting AI into your video surveillance operation The security industry is capital intensive, complex in its IT structure, and diverse in situational business needs. Therefore, resulting in a perception of high effort, time, and costs required to successfully integrate AI into your video surveillance operation. However, these effort constraints can be debunked due to the flexibility of video analytic solutions. Three areas that deter security organizations from adopting AI Existing capital A surveillance operation contains a network of cameras that film with a range of video qualities. AI video analytics can analyze a range of videos from low to high resolution in thermal, infrared, and visible formats AI video analytics often operate on smart cameras that have the appropriate video image quality for the capacity of content analysis. The costs involved in overhauling legacy camera systems, converting videos into higher quality, or waiting until the current camera network is ready to be replaced in order to integrate AI is expensive, time-consuming, and often unfeasible. However, not all AI video analytic solutions need to be deployed on edge with smart cameras. Instead, video analytics can be deployed both directly on to the camera or have server-based integration maintaining and scaling to your existing camera network. AI video analytics can also analyze a range of videos from low to high resolution in a variety of formats: thermal, infrared, visible. Complex IT structure A single central command center or in-house security network operates in a multi-manufacturer environment. This means cameras, video management systems, and technology partners can be provided by several manufacturers therefore increasing the complexity of successful IT workflows and integrations. Theft or perimeter infringement can take place in a matter of minutes, therefore the transfer of information between solutions is required to function at top speed. To overcome this complexity, the successful integration of solutions in a multi-manufacturer environment is assured through industry enforced standards set by non-profit organizations. This allows for third-party solutions such as AI video analytics to be easily integrated into the bulk of software and hardware technologies. Diversity in security needs To obtain high performance in a diverse security setting is inherently built into AI video analytic machine The objective of a surveillance operation can vary greatly from one organization to another. Retailers prioritize theft detection, while city governments may be concerned about arms detection or people counting. The capacity for AI to function with high performance, meanwhile adapting to several organization’s security needs requires algorithms to be trained accordingly. To obtain high performance in a diverse security setting is inherently built into how AI video analytic machine learning model’s function. AI can be trained to adapt to different environments and uses progressive learning to increase performance overtime. A collaborative effort between security experts, data scientists, and business strategists will ensure high performance and an appropriate application of AI to fit each organization’s specific needs. Surveillance innovation moving forward While for some video surveillance organizations, the costs and time associated with successfully integrating AI into their network may seem daunting, there are ways to adapt new technology into an existing operation with minimal effort. The emerging presence of smart cameras and IoT products will only accelerate the adoption of AI moving forward. If your organization is looking to enhance its operation with emerging technologies, now can be the time.
It's a very common purchase for people to seek a smart security camera to remotely link them to their home while at work. Now the emphasis has shifted, with a lot more people working from home, business owners should consider a surveillance device to deter would-be thieves, protecting valuable equipment crucial for businesses to operate successfully. A robust security camera setup can aid existing security staff, and give business owners peace of mind out of hours. According to a recent report, police forces are having to carry out extra night patrols in empty city and town centers, as burglars target shops, pubs and other commercial premises during the pandemic. During these unprecedented times, investing in a video security system can save you and your business money – and in more than one way. In addition to preventing loss of property from inside, surveillance cameras also prevent acts of theft and vandalism by outside individuals However, technology, improved cellphone connectivity, apps, and cloud technologies has changed the security market and made it easy for anyone to set up a surveillance ecosystem with easy installation and constant round the clock, cloud monitoring. Plus, you can access footage from anywhere in the world via devices and apps – just in case you have to skip the country! The best cameras for SMBs Most good cameras have the much same functionality: excellent video and audio capabilities, remote access and programming, motion and sound detection, and the ability to capture still or video images and audio and save the data to the Cloud. But the burning question is, when you're trying to find a need in a haystack, what will work best for a small to medium sized business? A robust security camera setup can aid existing security staff, and give business owners peace of mind out of hours Now you can buy cameras that come packed with features such as integrated night vision, 1080p resolution, microSD card slot for local recording, two-way audio functionality as well as the latest latest 128bit encryption. They also have wide-angle lenses allowing users to see more of their office with a single camera, and some come with free, intelligent AI-Based motion detection. The AI gives users more choices on what is captured by the camera and when they should be alerted. Users can specify what types of motion they would like to detect, such as an intruder as opposed to a dog, an object crossing a defined boundary or into a specific area. They can also define multiple zones, alerting them immediately when movement is detected in particular areas. Easy installation is crucial These security cameras should also be easy enough to install and use that you don't need to fork out for expensive expert installation, and many can work with existing CCTV and CCTV DVR systems you may already have set-up. Many of the business security cameras are Wi-Fi enabled and come with their own apps, so you can view footage on your smartphone or tablet, no matter where you are in the world. It means you don't need to pay for a security team to watch the footage at all times (though if you can afford it, that won't hurt), and you can store your videos locally with an NVR on a HD, in the cloud with mydlink or do both with a hybrid NVR/cloud recorder. The apps use Rich Notifications which send a push notification with snapshot to the mobile device the moment activity is detected. Users can react immediately without the need to log into the app by accessing the camera’s live view or calling one of two pre-assigned contacts with a single tap. Any motion-triggered recordings can be saved in the cloud, or locally on a microSD card. Indoor, Outdoor or both? Indoor cameras can be smaller, more lightweight and are usually less intrusive than bulkier outdoor cameras The primary distinction between indoor and outdoor security cameras is the types of external factors each camera has to be able to withstand. While both types of cameras usually come in similar styles and with comparable features, outdoor cameras need to be able to contend with all types of weather and varying light conditions. Outdoor cameras are also more vulnerable to being tampered with, so they are typically made of more durable materials, like metal, and may be heavier or even housed in a casing in order to discourage easy removal. Indoor cameras can be smaller, more lightweight and are usually less intrusive than bulkier outdoor cameras. Both indoor and outdoor cameras utilize features like infrared, allowing for clear pictures in low light conditions and easy transitions when there is a sudden change in light-changing automatically from color images in bright light to black and white when it gets darker. When doing your research, features to look out for include: Wide angle lens for optimum room view or full view of the front of your property Full HD 1080p at 30fps ONVIF compatible - Open Network Video Interface Forum - The forum aims to standardize how IP products within the video surveillance industry communicate with each other. Night vision - look at length of the night vision - 5m is about right Your options will depend on your budget and specific needs, but the above features are a great start when you come to buy.
Combining artificial intelligence (AI) with cloud video creates systems that are smarter, safer and more cost-effective. Furthermore, adding AI capabilities can widen the advantage gap of cloud video systems compared to on-premise systems, especially for cost-conscious end users. “We strongly believe the total cost of ownership (TCO) for cloud systems is more affordable,” says Ken Francis, President of cloud video surveillance company Eagle Eye Networks. “And introducing really powerful AI will expand the cost differences.” Combining AI and cloud video To finance realization of their vision to combine AI and cloud video, Eagle Eye Networks has raised $40 million of Series E funding from venture capital firm Accel. The money will allow Eagle Eye to continue its steep growth curve and leverage AI on its true cloud platform to reshape video surveillance. “The investment will make video surveillance smarter and safer for end users,” says Francis. In effect, end users have maximum flexibility to manage and analyze their video data however they wish The system sends captured video to the cloud, where a variety of AI or video analytics systems can extract valuable data from the captured video. Eagle Eye offers an application programing interface (API) to enable integration of best-in-breed third-party AI and analytics systems to leverage the video. In effect, end users have maximum flexibility to manage and analyze their video data however they wish. Delivering lower costs In addition to offering integration with third-party systems, Eagle Eye is investing in its own AI development, and hiring additional development and customer service personnel. As new technologies become part of the Eagle Eye platform, customers benefit from lower costs because of economies of scale. Keeping the emphasis on development of cloud systems, Eagle Eye also offers customers maximum flexibility in choosing their cameras. Eagle Eye’s on-premise cyber-hardened “bridge” can connect to almost any camera from thousands of manufacturers, including those connecting with HD-over-coax. The COVID-19 pandemic has expanded the need for end users to view their premises remotely, and in the process has highlighted shortcomings of their existing video systems. As a result, video manufacturers - including Eagle Eye Networks - are seeing a surge in end users updating their systems. Cloud video surveillance Given the costs of installing and maintaining hard drives for local storage (and additional challenges during a pandemic lockdown), more end users are opting to use cloud systems. In effect, the COVID-19 pandemic is accelerating installation of cloud video surveillance. “Our industry is the most resilient in the world,” says Francis. Eagle Eye Networks was on track to double their growth in the first quarter, and then COVID slowed everything down As a whole, 2020 has been a successful year for the cloud system provider. Eagle Eye Networks was on track to double their growth in the first quarter, and then the COVID lockdown slowed everything down. During the second quarter, their revenue from setup fees and appliances fell by 35% or so, but subscriptions increased slightly including customers looking to keep watch over their shuttered businesses. Temperature alerting solutions The third quarter saw another big uptick in business; August and September were booming, and not just from projects that were delayed from Q2. There has also been a spike in customers looking to apply temperature alerting solutions, says Francis. In uncertain economic times, cloud systems require around 40% less up-front costs, and provide flexibility to eliminate the system (and the expense) at any time without losing a large financial investment. Cloud video has reached a tipping point in the United States, Mexico, and the United Kingdom, among other locales, but the technology lags in some other geographic areas such as France. Driving adoption is availability and cost of sufficient upload speed and bandwidth. In addition to Eagle Eye’s branded growth, the company also provides the OEM engine behind a half dozen or so cloud systems offered by other manufacturers. Backing multi-site enteprises About eight years old, Eagle Eye Networks has focused squarely on the small- and middle-sized business (SMB) market, especially multi-site businesses such as retail, banking and healthcare. They also work with local governments and K-12 schools. Moving forward, the company will seek to expand more into multi-site enterprise customers, some of which have 1,000 locations around the world and need to store their video locally to meet regulatory requirements. Multi-site businesses, benefit from the cloud by eliminating the need for local IT equipment and expensive staff Multi-site businesses, especially, benefit from the cloud by eliminating the need for local IT equipment and expensive staff. As Internet connectivity becomes less expensive than installing new cable infrastructure, cloud systems will become more attractive to large campus environments such as colleges and airports, says Francis. The advent of 5G connectivity will also be a plus. All Eagle Eye products are NDAA compliant. Premium support services Further expanding its services, Eagle Eye Networks is poised to launch “Premium Support Services,” in which the cloud provider’s employees will proactively monitor and service customer sites for a minimum additional monthly fee. The cloud structure enables most problems to be addressed and solved remotely without needing to send personnel to a site. The new investment from Accel, a funding partner of top-tier tech companies such as Facebook, Dropbox and Spotify, is Accel's first investment in the security industry. In addition to investing in AI, Eagle Eye also plans to leverage the funding to expand into new regional markets with new data centers and additional staff in business development, sales and support roles.
Delivering on high expectations, the first day of ISC West 2019 kicked off with a crowded Sands Expo Center and exhibitors putting forward their best new technologies. Developments seemed more evolutionary than revolutionary, but attendees quickly found plenty of interest. Thermal cameras Hanwha Techwin also showed off a new Android camera that can deploy new apps The largest booth at ISC West, Hanwha Techwin, remained crowded throughout the first day as attendees checked out the company’s eight new thermal cameras offering features such as pan-tilt-zoom, H.265 encoding to minimize storage needs, VGA resolution and detection of temperature changes, all built on Hanwha Techwin’s Wisenet chip. There is also a new 5-megapixel version of Hanwha’s popular 2-megapixel multi-sensor camera, and a new panoramic camera; multi-sensor panoramic cameras ‘stitch’ the images together rather than just aligning them. Hanwha Techwin also showed off a new Android camera that can deploy new apps developed as part of the Korean company’s role as a founding member of Open Security & Safety Alliance (OSSA). Avigilon's H5 series Avigilon is introducing a new line of cameras — the H5 series — with improved imaging and designed to provide deep learning/neural network processing at the edge. Improvements to video analytics will enable the cameras to track multiple moving objects simultaneously in a field of view and to track objects more accurately. More granularity enables better differentiation among types of vehicles, and the cameras enable more detailed data to be pulled from video. The improved analytics engine will also support better face detection and recognition. Operators can view the dashboard and react to information provided in a more digestible format The new version of Avigilon Control Center 7 (ACC7) software will apply principles of AI to enhance an operator’s ‘Focus of Attention’ when monitoring live video. Video is fed into an AI engine that determines which events in the live footage are most worthy of an operator’s attention. Monitoring live video can be a challenge for human operators, whose short attention spans undermine the best surveillance systems. Automation helps to direct that limited attention span to events most worthy of attention. A ‘dashboard’ displays clusters of cameras that are color-coded to reflect the types of activity that are detected. Rather than watching video, operators can view the dashboard and react to information provided in a more digestible format. Clicking brings up the live video. Quantum Cloud Storage Platform Video storage is another area of innovation at ISC West. The Quantum Cloud Storage Platform is flexible for video surveillance and industrial IoT applications. The architecture is built from the ground up for video surveillance applications and can scale from five cameras to millions of cameras in a simple deployment model — no settings or configurations needed. Products range from a small ‘mini-tower’ configuration for a retail store or gas station up to rack-mount servers that can accommodate thousands of cameras. We make the storage piece so simple that you don’t have to think about it" Quantum introduced the VS-Series in a range of server choices at ISC West. The hyperconverged and software-defined environment will support a combination of video management systems (VMS), along with access control, HVAC and lighting controls. Quantum worked with Johnson Controls to develop the products. “It’s designed for an installer, not for an IT guru,” says Jamie Lerner, Quantum’s CEO, President and Chairman of the Board. “We make the storage piece so simple that you don’t have to think about it.” Quantum is showing its VS-Series publicly for the risk time at ISC West. S2’s Magic Monitor LenelS2 is a newly coined name in the industry — resulting from a recent acquisition. The combination of Lenel and the acquired S2 is playing out to the benefit of both product lines. For example, Lenel’s Blue Diamond mobile credentialing system can now be used along with the S2 Netbox hardware. Lenel’s OnGuard is being combined into S2’s Magic Monitor unified solution that combines video, access control, and digital messaging. OnGuard is also benefitting from Magic Monitor’s graphics maps. The S2 Cumulus cloud-based service, focused on system health monitoring, is being applied to OnGuard. LenelS2 is also developing a full commercial access control as a service (ACaaS) offering The combined LenelS2 is stepping up with new solutions for frictionless access control, too. A ‘phone as a badge’ approach enables a door to be unlocked by a smart phone, even if it is in a pocket, locked and/or the app has not been opened. Another alternative is a ‘shake to open’ action that sends the credential to the nearest reader. LenelS2 is also developing a full commercial access control as a service (ACaaS) offering, which is being previewed at ISC Show and will be released commercially later in the year. Video surveillance product line Mobotix is expanding its MOVE video surveillance product line with six new models announced at the show and broadening its reach into new vertical markets. A solutions approach offers both end-to-end Mobotix systems and other systems offered in conjunction with technology partnerships displayed in the Mobotix booth. Top of the list of new verticals is education, and Mobotix’s edge-based approach includes programmable logic built in so that ‘technology can take over when the human element is the weakest.’ Automated response is faster and ‘seconds equal lives’ during an emergency. In an education scenario, the Mobotix system acts as an Internet of Things (IoT) device that offers more functionality than other manufacturers’ ‘cameras.’ There are 22 steps involved to ensure the cybersecurity of Mobotix products, reflecting a higher level of cybersecurity commitment Mobotix has thermal products that are also finding uses in a variety of verticals, from oil and gas to manufacturing process control. Mobotix systems that can detect defects in products in the manufacturing process are expanding usage in applications beyond the traditional ‘security’ industry. Cybersecurity Commitment Mobotix is looking at the market in a completely different way, redefining how their products can fit into a variety of scenarios, and with a focus on cybersecurity. There are 22 steps involved to ensure the cybersecurity of Mobotix products, reflecting a higher level of cybersecurity commitment than some other manufacturers. “There are so many features within our solutions, and we want to get the word out to the end users, so they understand the features,” says Thomas Lausten, Mobotix CEO. “There is untapped potential.”
Security and Safety Things GmbH (SAST) is a new company that has announced its vision for an Internet of Things (IoT) platform for the next generation of security cameras. The Bosch startup plans to build a global ecosystem for the development of innovative security camera applications. Based on the Android Open Source Project (AOSP), SAST provides libraries, an API framework, and codecs for developers to work with. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphone applications. We presented some questions to Nikolas Mangold-Takao, VP Product Management and Marketing, about the new venture, and here are his responses: Q: Why a new company now? What technology innovations have made this a good time to launch this company? The time is right to bring market needs and technological innovations together on one platform"Mangold-Takao: From a technical perspective we see two main drivers: increasing computing power at the edge and increasing internet connectivity, which will enable devices to directly communicate with each other and bring new technologies such as artificial intelligence also to the security and safety industry. At the same time, we see that this industry and its users are hungry for more innovative solutions – addressing new security needs while at the same leveraging the possibility to improve business operations for specific verticals, e.g. retail and transportation. The time is right to bring market needs and technological innovations together on one platform for this industry. Q: Why does SAST need to be a separate entity from Bosch? Mangold-Takao: SAST is setup as a wholly owned subsidiary of the Bosch Group. We wanted to make sure that SAST is able to underline its role as an industry standard platform across multiple players. SAST is open to get additional investors and is being setup as a startup in its own offices in Munich to foster the environment where speed and innovation can more easily take place. Having said that, several entities of the Bosch Group are very interesting partners for SAST. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphone applications Q: Please explain your "value proposition" to the industry. Mangold-Takao: We will bring new innovations and possibilities to the security and safety industry by providing an open, secure and standardized Operating System for video security cameras, to also address pressing issues such as cyber security and data privacy concerns. Devices that run then with the SAST operating system will work with an application marketplace provided and operated by SAST. Integrators and users can then use these apps from this marketplace to deploy additional functionality on these devices. With our platform we will be able to build up a community of app developers, including the ones not yet developing for this industry who have expertise in computer vision and artificial intelligence. Q: It seems what you are doing has parallels with the Apple and Android "app" stores. How is your approach the same (and how is it different) than those approaches? We are setting up SAST as a user-centric company and involve selected users very early on in the process"Mangold-Takao: The approach is similar in the way that we plan to generate revenue by operating the application marketplace and thus participate in the app revenue. The difference is that there is much more needed than apps and cameras to create a complete working solution addressing a user problem in this industry – we need to make sure that our own platform as well as the new applications being created will work as a part of an end-to-end solution. Q: "Critical mass" and wide industry participation seem to be requirements for your success. How will you achieve those goals? Will you involve integrators, consultants, or other parties in addition to manufacturers (to drive awareness)? How? Mangold-Takao: SAST is in close exchange with device manufacturers, integrators and consultants, as well as application developers and large end-users at the moment to ensure that we are building the right platform and ecosystem for this industry. We are setting up SAST as a user-centric company and involve selected users very early on in the process. We will run dedicated programs and hackathons to attract app developers, already active and new to our industry. We will also run selected pilots with end-users throughout 2019 to ensure we have all partners involved early on. SAST sees the industry is hungry for more innovative solutions – with the retail vertical market a target for these solutions Q: What timeline do you foresee in terms of implementing these initiatives? Mangold-Takao: While we start with first app development programs and plan our first pilots already for this year, we are planning our commercial launch for end of 2019. Q: How does your new company relate to the new Open Security & Safety Alliance (OSSA)? Mangold-Takao: The Open Security and Safety Alliance has been working very closely with SAST over the past year, defining some important concepts and elements required. One of the most important elements is an open and standardized Operating System, specific to this industry, which will then bring forward new innovative technologies and solutions. SAST is actively working on this Operating System, based on Android Open Source Project (ASOP), but is evolved and hardened with industry-specific features. Q: What's the biggest thing you want the security industry to understand about SAST? What is your "message" to the industry? Mangold-Takao: Our message is simple: let’s build better security and safety systems – together! But for real, innovating an industry is a joint effort, we can only bring new innovation to this industry with partners who share our vision and are excited about new technology. At the same time, we strongly believe that our platform allows every partner to bring forward what they do best but also invite new partners to our industry.
Kumbh Mela is one of the most sacred pilgrimage festivals of India and is organized at a grand scale at Nashik, Haridwar, Ujjain, and Prayag. As Kumbh Mela is being celebrated after a period of 12 years in Nashik, 100 million people are expected to visit, security is a major concern for the Government bodies. Nashik will be getting an opportunity to host these guests from July 14 to September 25 and no stone will be left unturned in hosting the massive gathering. Challenges Nashik Railway Station authorities wanted video surveillance devices that would not consume larger areas when it comes to installing them as the railway station had congested platforms. Moreover, they wanted a surveillance solution that gave them superior image quality and at the same time did not consume heavily on the bandwidth. Furthermore, the authorities wanted to monitor the whole place centrally and gain central control of the entire place. Installing devices and control room in the congested platforms Restricted allotted bandwidth for the video surveillance solution Requirement Prompt and smooth installations of cameras and hybrid video recorders within 30 days Setting up the control room for monitoring railway station entrance, platforms, and connecting bridges High reliability of the solution for utmost security Storage of the entire 4-month period as evidential proof Matrix offering Installation was completed within 20 days with highly skilled manpower. Cascading of all the connected devices with sequencing for central monitoring on TVs in the control room to reduce the overall solution cost. 4 months scheduled backup of all cameras is configured centrally for storing all the streams. Matrix being an Indian brand, efficient pre-and post-sales support is a part of the solution. Results Secured entry and exit from the city with 24x7 video surveillance of the railway station Installation of the solution done within the defined time frame Products offered SATATYA HVR1624P SATATYA CIBR13FL40CW SATATYA CIDR13FL40CW SATATYA CIDRP20VL130CW SATATYA Centralized Monitoring Software (CMS)
Sharps Pixley is a British bullion house, formed in 1957 when two historic private bullion partnerships merged. In 2015 Sharps Pixley decided to put physical gold back on the streets of London via a flagship high street presence in St James’s Street, just off Piccadilly. In this very special shop, not only can customers buy products but they can also store them on-location in new, state-of-the-art safe deposit box facilities. Sharps Pixley needed to upgrade their ageing control system for their safe deposit box service. Old biometric system They were facing a number of challenges with their old biometric system which was substantially impacting customer experience and satisfaction: Capturing fingerprints during the enrollment phase, especially with older clients, would typically take several attempts. During the verification process, the shop operator faced similar issues thus requiring multiple system restarts to get the device working correctly. The software was unstable and would often crash. New additional functionalities were also required to be able to offer the correct secure services to the clients: Two person authentication to access a single safety deposit box. Manual authentication in addition to biometric identification. Replacing the key fob with a biometric solution. Access control technology Arana Security was contracted to help. Operating in the UK and Middle East, Arana Security specialises in biometric solutions, access control technology, surveillance and monitoring systems. They set about to design a new application for Sharps Pixley, to enhance the security, authentication and usability of the system - adding new next-level security clearance and a fresh and improved enrollment of clients’ biometrics. For the important biometric part, Arana Security and Sharp Pixley selected IDEMIA’s MorphoWave Compact contactless fingerprint device to enable fast, smooth and accurate verification of clients. MorphoWave Compact performs a 3D scan and verification of four fingerprints in less than one second, in a quick, easy and hygienic touchless hand wave gesture. Thanks to advanced algorithms based on Artificial Intelligence, the accuracy is very high, even with ageing fingers. Contactless biometric devices The system provided has improved the client’s service and provided a more robust, secure and reliable solution The implementation of MorphoWave Compact contactless biometric devices meant less time wasted at the desk waiting for confirmation of IDs and less stress on both the clients and employees. The system provided has significantly improved the client’s service and provided a more robust, secure and reliable solution. Sharps Pixley’s comments: “We approached the Arana team with a particularly unique set of problems to resolve including a security system that used hardware and software originally designed for a totally different purpose. I knew what I wanted but was not sure if it was possible. I was essentially an explorer deep in the jungle with a perfect map in my own head, but with no tools or machinery to hack my way out." Provides palpable reassurance "Arana did more than just clear a path for me to get to my destination - they paved the road for me afterwards. MorphoWave Compact device from IDEMIA is the icing on the cake that makes this all possible. Used properly it is refreshingly simple and intuitive. The team here and our clientele no longer struggle to manage or use our access system. The device itself provides palpable reassurance in the technology and that has true value”, says Bruno Garcia, Sharps Pixley.
Retailers face complex challenges that range from loss prevention and maintaining a safe environment for both customers and staff to improving customer experience and operational productivity. Choose Ava Unified Security (formerly Vaion) to ensure security operators can tap into advanced analytics to detect and react to anomalies in real-time. Additionally, store managers can use Ava’s customer intelligence insights to increase profits and meet the customers’ needs. Leverage Ava’s machine learning anomaly detection to get alerts on people and vehicles loitering or cars present out of hours. Facilitating advanced analysis Get a clear understanding of activity at rear entrances, aisles, or end-caps by counting people who congregate in certain areas. Track cash register points to minimize thefts and identify return frauds. Authorized users can share links of recorded video securely with team members, claim investigators, and law enforcement. Monitor queues and the number of employees behind counters to ensure minimal waiting time Use counting of people and vehicles entering and exiting to analyze store performance, footfall, queues, and allocate more staff during busy periods. Download and share historical data of occupancy information with store managers to facilitate advanced analysis. Improve store safety by detecting verbal aggression, robberies, and vandalism, and empower security operators to act before incidents escalate. Track goods and control access as vehicles are entering your warehouses. Get notifications in real-time when trucks are approaching loading docks and prevent the damage of fleet and storage areas. Monitor queues and the number of employees behind counters to ensure minimal waiting time. Use Ava’s powerful search features to investigate across all stores, warehouses, and distribution centers and identify repeat offenders or suspects. Enhanced overview of operational insights Increase operational productivity and reduce store and warehouse costs Distribute air efficiently to match economics and customer comfort Use people flow insights to manage queues efficiently Understand the customers’ in-store activity and which are the least and most visited areas Enhanced customer experience Get insights on the customers’ in-store traffic patterns Instant notification when queues are detected to allocate staff according to the busiest business hours Find out which of the locations perform the best and why Saving storage and money Automatically decrease storage demands from all the recordings Reduce bandwidth consumption on critical links with AI-based optimization Pay for what is needed, when it is needed, without the hassle of complicated licensing Up to 200 cameras per Ava vserver appliance—small footprint support for larger facilities Simplicity and compliance One-click Ava vcam configuration Encrypted media at rest and in transit Automatic firmware updates Digital watermarking to prevent tampering Simple subscription model without hidden costs or analytics add-ons With a simple licensing model, Ava always includes services and software upgrades. One no longer has to worry about integration charges, operator charges, API fees, or the complexity between small, medium, large, and enterprise services.
Co-op, a large consumer co-operative in the UK and one of the largest retailers in the country, is rolling out an integrated body-worn video solution from Motorola Solutions to front-line colleagues, with a focus on further increasing safety in-store against a background of rising retail crime in the industry. The Co-op has seen in-store crime increase by more than 140% year-on-year, despite communities recognizing the critical role played by retail workers in society - true frontline workers in the days of a global pandemic. The number of violent incidents also hit record levels with 1,350 attacks having been experienced by Co-op shop workers in the first six months of 2020. Keeping colleagues safe The retailer warns of a crime and violence epidemic and its targeted deployment of a body-worn video solution forms part of an ongoing commitment to invest a further £70M over the next three years in innovative technology to keep colleagues safe. Co-op will equip front-line staff with more than 1,000 Motorola Solutions VT100 body-worn cameras in around 250 stores initially, with the ability to stream video in real-time to the Security Operations Center of Co-op security partner, Mitie. The footage is used to identify criminals and provide evidence to secure prosecution. The VT100 body-worn camera from Motorola Solutions can be worn in standby mode for up to six months, preserving battery for instances when Co-op store colleagues feel threatened by aggressive or violent behavior. The cameras are operated by a simple one-push activation, instantly recording footage to the camera itself, and streaming live video to the security operations center, allowing for a quick response from security personnel or police. Cloud-based software The cameras are supported by cloud-hosted VideoManager software The cameras are supported by cloud-hosted VideoManager software, which enables secure and efficient camera allocation, user administration and incident management. With security features such as comprehensive audit-trails, encryption, configurable retention policies and RFID camera allocation, this integrated solution ensures footage and incidents are dealt with efficiently and securely. As part of its Safer Colleagues, Safer Communities campaign, Co-op is also building awareness and support for MP Alex Norris’ “Assault on Shop Workers Bill” which has now seen its second reading in Parliament postponed until September. The Bill states that because shop workers have responsibilities to uphold the law on age-restricted products they should be afforded greater protection in carrying out those public duties. Retail crime A knife was the most commonly used weapon (43%) with axes, hammers and syringes also used to attack In its 2020 Crime Report, the Association of Convenience Stores (ACS) found that a quarter of violent incidents resulted in injury, with a weapon used in almost 20% of occurrences. A knife was the most commonly used weapon (43%) with axes, hammers and syringes also used to attack or threaten shop workers. In 2019, Co-op funded research into retail crime, with the hard-hitting findings reporting that shop workers were showing signs of Post-Traumatic Stress Disorder (PTSD). Co-op has committed a further £70M over the next three years in innovative technology to keep colleagues safer, it has introduced SmartWater Fog Cannons, the latest remote monitored iCCTV, body cameras and, communication headsets for all frontline colleagues. Protection for shop workers Cheryl Houghton, Co-op Retail Security Manager, said, “Shop workers play an essential role serving communities, yet they have to contend with unprecedented levels of violence and abuse on a daily basis. As a community retailer we see the impact of social issues in our stores. I have never seen such high levels of violence and abuse, it’s a societal issue that all retailers are concerned about and it’s having lasting effects on the lives of shop workers - both mentally and physically. It is not part of the job to be verbally abused, threatened or attacked and we’re determined to make sure it isn’t. Calling for greater protection for shop workers carrying out public duties and for the root causes of crime in communities to be addressed.” Body-worn videos in commercial organizations Richie McBride, Director of Business Operations, Video & Analytics at Motorola Solutions UK, said, “Body-worn video is becoming a critical element in commercial organizations’ strategy to keep their employees safe. As a company focused on mission-critical solutions, we provide our commercial customers with the right tools to help them enhance their operational efficiency, responsiveness and safety. We are proud to partner with one of the UK’s largest retailers in its work to further improve the shopping experience and enhance safety for both shoppers and staff,”
iSpace Environments, a Minneapolis-based commercial furniture and technology dealership, is now using Carousel Digital Signage software to promote its services and amplify its message throughout its showroom as part of a technology upgrade and renovation. A longtime Carousel Digital Signage reseller, iSpace provides furnishing and technology design and integration services to clients in the corporate, higher education, healthcare, and automobile retail sectors. As organizations re-open following the COVID-19 pandemic, iSpace is helping clients reconfigure their workspaces to comply with the new health and safety regulations. Their interior transformation adheres to these compliance standards and demonstrates how furniture and technology can create safe, comfortable work environments. Content creation and management Showing the technology creates awareness of what AV technology offers for workplace design" iSpace is now using Carousel Cloud software to communicate health and safety guidelines, welcome messaging, visitor information, and examples of how clients can apply digital signage to their own environments. All visual messaging is distributed to flat panel televisions and video walls throughout the building, leveraging Carousel Cloud’s interoperability with Apple TV devices to simplify and centralize media playout. iSpace’s AV experts demonstrate the software’s capabilities during tours, including multi-display support, Apple TV interoperability, and ease of use including simplified content creation and management. Communicate competitive advantage “Showing the technology creates awareness of what AV technology offers for workplace design,” said Nate Pesch, Technology Sales Manager at iSpace Environments. “Our customers aren’t always aware of our technology-related products and services, and Carousel Cloud helps us communicate our competitive advantage.” Pesch confirms that the digital signage content they show to visitors often opens the conversation to broader possibilities. “The Carousel content always looks visually impressive and provides an opportunity to share our expertise around technology integration,” he said. “We have many examples of becoming a one-stop shop for customers.” Standalone server infrastructure Those conversations then lead to Carousel Cloud’s benefit in workspace communications. Carousel Cloud gives users the flexibility of being able to update content at any time and from anywhere - a benefit that Pesch says is increasingly critical during as business operations continue to change. He also points to the cost-reducing benefits of Carousel Cloud, which eliminates the traditional expense of a standalone server infrastructure. Instead, Carousel Cloud software is deployed on the organization’s existing IT infrastructure and can use common Apple TV devices or BrightSign media players (including the BSN.cloud platform) on the playout side. Use built-in templates One organization’s safety protocol may different from another, but everybody wants to feel safe" “Carousel software is easy to learn, so an organization lacking in-house design resources can use built-in templates to create content,” said Pesch. “That’s important these days as many content managers are working from home. With Carousel Cloud, content managers can make changes remotely. We can also show how easy it is to use these templates across different aspect ratios, as we display the content on portrait screens, landscape screens, and video walls in our showroom and meeting spaces. It’s very powerful.” iSpace Environments, which has remained open through the pandemic as an essential business, is seeing an increase in traffic as organizations consider how life in the workplace will change. With organizations across the globe updating facilities in accordance with new regulations, many customers are aiming to create environments that communicate how safety is their top priority. Organization’s safety protocol “We’re helping people get back to business any way we can, whether it’s with screen dividers on desks, furniture reconfigurations, or digital signage to communicate the proper safety measures,” said Pesch. “Businesses and schools need to show that they’re thinking about safety, and digital signage is one way to communicate that they’re doing something about it. One organization’s safety protocol may different from another, but everybody wants to feel safe. Digital signage is one of the most effective ways to communicate these messages.”
Shoppers in England are being told they need to cover up and wear a face covering when shopping from the 24th July, or they could face a fine of up to £100. But in many ways the responsibility to enforce this and keep the public safe is once again falling on battle wearied retailers, facilities managers, and operators of public spaces. Videcon is a British-based developer, designer, and provider of security solutions for businesses across the UK and the company has jumped to repurpose its deep learning, artificially intelligent software solutions in direct response to the Government’s announcement on Monday 13th July. Body temperature screening camera Thermi-screen, Videcon’s mass body temperature screening camera, can already pinpoint individuals in a shopping queue, or public space, containing up to 40 people, who may have an elevated temperature with ±0.3°C accuracy, but now it can also identify anyone not wearing a face covering. When triggered, the system automatically sends an alert to any designated controller or person in authority. Says Videcon’s managing director, Matt Rushall, “The message that members of the public must wear face coverings is out there but retailers and managers of public spaces are now finding, as an added burden, that they are being asked by the police and authorities to support them in upholding the law. Retailers have a duty to protect their customers and with Police, resources stretched to the limit at the moment, any technology that helps to manage enforcing the law and can make life easier and safer for all, is to be welcomed.” Crowd control camera systems Videcon is a pioneer in its field and the company already uses facial recognition and mask detection software Videcon is a pioneer in its field and the company already uses facial recognition and mask detection software in its Thermi-scan door access control panels but this is the first time deep learning AI technology has been embedded in crowd control camera systems of this type. Matt Rushall continued, “Our technology has been used by banks, airports, pharma companies and major retailers around the world and I am very excited at this new development. Thermi-Screen is an effective solution to help identify those with potentials symptoms, and our new capability for mask detection will be hugely beneficial to retailers and for the safety of staff and shoppers.” In addition to the new face coverings and mask detection feature, Videcon enhanced the system’s privacy settings which can now pixelate individuals and replace exact temperature readings with simple normal/elevated temperature messaging. Deep learning technologies This advanced privacy setting secures compliance with GDPR and ensures the maximum level of individual’s protection of information. The system comprises of a camera, a network video recorder, and a temperature calibrator. Using two camera lenses simultaneously, the system takes temperature readings from the forehead and upper region of the eye orbit. Algorithms and deep learning technologies then compare readings with other environmental factors like room temperature and direct sunlight. The accuracy of Thermi-Screen eliminates any false readings, such as a person carrying and sipping a hot drink and its fast response time reduces the need for single file detection accelerating the movement of people through a designated screening area or providing screening in public open spaces. Thermi-Screen is an effective solution to help identify those with potentials symptoms, and the new capability for mask detection will be hugely beneficial to retailers and for the safety of staff and shoppers.
Round table discussion
As a subset of the larger economy, the security industry is bound to feel the effects of an economic downturn. Such was the case in 2020 when the COVID-19 pandemic undermined economic growth and presented a brand new set of challenges to business. The security industry has been able to pivot toward emerging opportunities, but that success has been offset by broader economic challenges. We asked this week’s Expert Panel Roundtable: What impact, positive or negative, has the larger economy had on the security marketplace in 2020?
Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?
There will be more artificial intelligence, more machine learning, video systems with more capabilities, and all of it will add greater value to our solutions. Those are among the expectations of our Expert Panel Roundtable as they collectively look ahead to the remainder of 2019. One unexpected prediction is that AI will not prove to be a game changer – at least not yet. We asked this week’s Expert Panel Roundtable: What will be the biggest surprise for security in the second half of 2019?
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