Retail security systems
With the advent of online shopping, brick-and-mortar retail businesses are challenged to make transactions more convenient while enhancing the “experience” aspects that differentiate real-life shopping from the simpler route of clicking on a website. Technology is helping retailers create that differentiation, including technologies such as video systems, deep learning analytics and point-of-sale (POS) integrations that have evolved from innovation in the physical security market. Fo...
Checkpoint Systems has unveiled the world’s most compact full performance, customizable, RF EAS antenna – the S20. S20 RF EAS antenna Retailers are dramatically ramping up investment in store design to improve the overall consumer experience and with store designs leading to a potential sales increase of up to 40%*, there is a justifiable return. With 50 years’ experience, Checkpoint Systems are collaborating with retailers and brands to align EAS antennae with these new stor...
Milestone Systems have hired Jos Beernink as new EMEA Director Channel Sales, reporting to Malou Toft, VP EMEA. Jos Beernink’s most recent position was as VP EMEA Sales at Genetec and with previous positions at Honeywell Security and Fire/ADI, Samsung Electronics and Tech Data. EMEA Channel Sales Head Jos Beernink will lead EMEA Channel Sales, which is comprised of four sales regions with regional sales managers as direct reports; North Europe, Middle Europe and South Europe as well as M...
Delivering on high expectations, the first day of ISC West 2019 kicked off with a crowded Sands Expo Center and exhibitors putting forward their best new technologies. Developments seemed more evolutionary than revolutionary, but attendees quickly found plenty of interest. Thermal cameras Hanwha Techwin also showed off a new Android camera that can deploy new apps The largest booth at ISC West, Hanwha Techwin, remained crowded throughout the first day as attendees checked out the company&rsqu...
At ISC West this year, on booth 11099, Veracity will be demonstrating its expanded suite of COLDSTORE solutions, from the new COLDSTORE 2U delivering 112TB video storage in a compact rack-mounted space up to the COLDSTORE Colossus, the 4U, 45-bay, 630TB video storage solution. The COLDSTORE family offers unique benefits including a 10x increase in hard disk life and power savings of 90%+. In fact, Colossus, with 630TB and 45 disks, consumes less than 80W of power! This gives the COLDSTORE range...
Booth number: 18037 Hikvision will showcase a wide-range of its video surveillance solutions and security products such as its DarkFighterX dual-sensor with patented bi-spectral fusion technology for low light color imaging; thermal technology for critical perimeter applications, as well as preventive maintenance through temperature alarming and fire detection; specialty solutions for vertical markets including retail, education, gaming and commercial real estate with tailored products and valu...
Altek Corp., global digital imaging company based in Taiwan, is introducing three new technologies: Vision AI chips, AI commercial surveillance cameras, and 3D depth image sensing modules with the theme of ‘Bringing Vision AI to The Edge’. The company’s vision AI chip and AI commercial surveillance cameras enable high-resolution smart surveillance by supporting AI human/object detection, event detection and behavior recognition. The entire AI process is conducted in the camera and corresponding alerts are sent out according to the detection results. It reduces the network bandwidth for data transmission to the cloud and improves the AI detection speed. This technology can be utilized in multiple use cases, including in retail, restaurants and hospitals. Altek also has collaborated with global tech leaders in providing commercial/home use surveillance system with edge vision AI capability" “Being dedicated to more than 20 years in digital imaging, Altek believes that edge vision AI will unleash remarkable market demands.” Alex Hsia, Chairman of Altek Corporation said. “Recently, Altek also has collaborated with global tech leaders in providing commercial/home use surveillance system with edge vision AI capability, aiming to bring the surveillance environment in retail, manufacturing, factory and home to new level of experience.” Altek – CyberLink Software Integration In partnership with CyberLink Corp. (5203.TW), Altek’s 3D sensing solution has been integrated with CyberLink’s AI facial recognition engine FaceMe. The new integration strives to enhance the anti-spoofing capabilities of smart security systems, enabling them to accurately detect facial images and videos apart from live human faces. “Anti-spoofing is vital for smart security and other AIoT applications. CyberLink’s FaceMe engine is capable of accurate anti-spoofing by utilizing an array of inputs including 2D & 3D cameras, human head motions, voice, and mainstream 3D imaging technologies including Altek’s active stereo technology. This allows FaceMe to achieve highly accurate human face pairing with faultless anti-spoofing results,” said Dr. Jau Huang, CEO of CyberLink. “Through our collaboration with Altek Corp., we hope to implement FaceMe’s high-accuracy facial recognition technology into 3D camera solutions to deliver safer and more reliable facial recognition capabilities to hardware manufacturers of mobile phones, door access control systems, and a number of other applications.” Edge Vision AI Technology With Microsoft and Qualcomm, Altek also co-developed a Visions AI Developer Kit Altek has also co-developed products with other global tech leaders to demonstrate its commitment to commercializing edge vision AI technology. With Qualcomm, the company has co-developed a commercial AI surveillance IP camera. This camera is powered by QCS603 platform with distributed edge AI computing power to enable AI detection of humans and objects within the recognition area in the camera. It also supports Amazon KVS so that users can leverage the AWS cloud platform to access, process and store streaming video with ease for further analysis by deep learning. Visions AI Developer Kit With Microsoft and Qualcomm, Altek also co-developed a Visions AI Developer Kit. By supporting Microsoft Azure IoT Edge and using Qualcomm AI Engine, it strengthens Azure’s deep learning service and delivers ultra-high resolution video quality, creating optimal capability for processing vision AI at the edge for various markets and applications. Having established itself in the market of edge vision AI, Altek has integrated its software/hardware systems, chips and algorithms, and continues to collaborate with leading technology providers to leverage technological advantages and industry experiences to expand sales channels and provide omnidirectional services in the field of edge vision AI.
Evolis announces the formation of a wholly-owned subsidiary in Tokyo, Evolis Japan K.K. The globally renowned French card issuance company designs, manufactures and commercializes a complete range of personalization and issuance solutions for plastic cards in various markets such as retail, hospitality, banking or public administrations across the globe.Evolis has been present since 2008 in Japan through a distributor. The creation of a local subsidiary aims at strengthening relations with local partners in order to accelerate the group's business development and establish a long-term presence in Japan. Evolis Japan K.K. Operational since January 7, 2019, Evolis Japan will market the entire Evolis product range and offer technical support by Japanese speakers Operational since January 7, 2019, Evolis Japan will market the entire Evolis product range and offer technical support by Japanese speakers, expand the traditional distribution network, develop channels dedicated to new industry sectors, and strengthen response to the demands of government bodies and financial institutions."Japan is one of the world's leading economies with more than 125 million people. We therefore see strong potential for card personalization in several markets. The creation of a Japanese company will help in our existing business relationships and facilitate the development of new partnerships" says Eirik Bakke, Managing Director, Evolis APAC. On-Site Encoding And Securing Key Cards Evolis systems allow for the on-site personalization, encoding and securing of cards that support various applications, such as access control badges, debit and credit cards, ID cards, resident permits, drivers' licenses, transport passes, student IDs, as well as product tags for the retail and hospitality market.Evolis' solutions support any requirement in card personalization, from basic printing in small runs up to the personalization of advanced and secured cards in large volumes. Numerous governments, financial institutions and large retail chains are using Evolis' card personalization systems to issue their cards. Card Personalization Systems Due to its flexible manufacturing capabilities and technical expertise, Evolis meets stringent customer demands in terms or technical features, quality and delivery lead times. A project team is dedicated to designing specific and tailored solutions, recognized at national and international levels.
The Middle East is proving to be a hot bed of business for global suppliers of security, safety, and fire protection, with the world’s top industry players all set to converge at Intersec 2019 in Dubai to drive more double digit growth. From video surveillance technologies with Artificial Intelligence and deep learning capabilities, to cloud-based access control solutions and flame retardant protective clothing, Intersec 2019 will shine the spotlight on game changing solutions solving challenges faced by professionals spanning sectors from banking and retail, to infrastructure and energy. Top Surveillance Technology The 21st edition takes place from 20-22 January 2019, with more than 1,300 exhibitors from 60 countries spanning 50,000sqm of space at the Dubai International Convention and Exhibition Centre. Korean company IDIS, one of the world’s top surveillance technology manufacturers, is a regular Intersec exhibitor that’s hitting double digit year-on-year sales growth in the Middle East, a position that it largely attributes to contacts made at the annual three-day event. Many of our system integration partnerships resulted from engagement and introductions made at Intersec" “Many of our system integration partnerships resulted from engagement and introductions made at Intersec and we can track this back since our first appearance at the show in 2014,” said Harry Kwon, General Manager of IDIS Middle East and Africa. Commercial Organizations “These include Almajal G4S in KSA, Almoayyed in Bahrain and EMS in Egypt to name but a few. The result is an extensive and broad range of successful deployments of IDIS technology across government, education, retail, banking and many other commercial organizations.” “We’re hitting double digit sales growth year-on-year and continuing to increase our market share and geographical reach by expanding our sales channels,” added Kwon. Kwon said IDIS will look to up the ante with a series of new product launches later this month at Intersec 2019, including the latest iteration of its IDIS Deep Learning Analytics (IDLA) Engine: “IDLA has opened a new door to the future of video analytics with ground-breaking 96 percent accuracy combined with a 200ips speed.” Fisheye Advancements What’s more at Intersec we’ll launch the DV-2116, AI in the Box, which is a cost-effective, pre-built device with the graphical and processing power" “What’s more at Intersec we’ll launch the DV-2116, AI in the Box, which is a cost-effective, pre-built device with the graphical and processing power to quickly and easily transform existing surveillance into a powerful AI solution.” he said. “Also on show will be our latest fisheye advancements, which include improved peripheral resolution through an upgraded Panomorph lens on the 12MP model and a new 5MP compact model perfect for smaller applications and installation in confined spaces.” Intersec 2019 covers the seven sections of Commercial Security; Fire & Rescue; Perimeter & Physical Security; Safety & Health; Homeland Security & Policing; Information Security; and Smart Home & Building Automation. Protective Clothing ULTITEC is one of more than 150 exhibitors in the Safety & Health section, and will showcase its extensive range of protective clothing used by professionals in the oil & gas, aviation, construction and automotive industries. Jason Lin, ULTITEC’s General Manager, said its range of technical textiles are widely used by global conglomerates and local companies alike such as Qatar Gas, Shell, ExxonMobil, and ADNOC (Abu Dhabi National Oil Company). “At Intersec, we’ll focus on chemical and liquid jet resistant protective clothing such as the ULTITEC 5000 and ULTITEC 4000 which recently won the tender to be applied in PETRONAS Malaysia, one of the world’s largest and most forward-looking oil and gas producers,” said Lin. Excessive Heat Environments Our unique fabric technology of microporous film provides breathability and is perfectly suitable for excessive heat environments" “Our unique fabric technology of microporous film provides breathability and is perfectly suitable for excessive heat environments in the Middle East. It prevents occupational heat exposure as the microporous size is smaller than a water drop and larger than moisture vapor, offering exceptional comfort without compromising superior protection.” Elsewhere Matrix Comsec from India is one of more than 50 exhibitors at Intersec’s Information Security section that will look to capitalize on opportunities in a Middle East cyber security market that’s estimated to grow at a compound annual growth rate of 11 percent from 2018-2024. According to analysts 6Wresearch, revenues from the Middle East information security market will reach US$2.7 billion in 2024, compared to US$1.4 billion in 2018. High-End Solutions With the cloud playing an increasingly important role in the storage and processing of important data, Abhay Joshi, Global Sales Head at Matrix Comsec, said Middle East organizations are taking measures to adopt high-end solutions that prevent unauthorized access and cyber-breaches. “Organizational data is the most important resource that companies have, so firms are opting for secure cloud-based solutions,” said Joshi. “At Intersec 2019, we’ll launch our cloud based Time-Attendance and Access Control solution COSEC VYOM.” “Up until now, Matrix offered on premise solutions, but now customers will have the choice of deploying the solution either on the cloud or on premises. We’ll also launch our mobile based COSEC APTA Face Recognition Technology. This might be helpful for corporates and manufacturing sectors whereby normal biometric technology fails to operate,” added Joshi. Commercial Security Providers Commercial Security will be the largest section on the exhibition floor, with more than 450 exhibitors, including two-thirds of the world’s top 50 commercial security providers. Fire & Rescue is the next largest section, with more than 400 exhibitors, followed by Safety & Health (150 exhibitors) Homeland Security & Policing (100 exhibitors); Perimeter and Physical Security (100 exhibitors), and Information Security (50). The one-day Intersec Fire Conference on 21st January will provide insights into the changing global trends in fire protection A revamped conference line-up will be spearheaded by the Intersec Future Security Summit, raising key issues on Artificial Intelligence, security integration, emergency preparedness and response, data protection, and the Internet of Things. The one-day Intersec Fire Conference on 21st January will provide insights into the changing global trends in fire protection and its implications on the Middle East, while Dubai’s Security Industry Regulatory Agency (SIRA) Forum will also return with the latest updates in security law and industry regulations in Dubai. Popular Features Returning popular features to Intersec 2019 include the Drone Zone, an Outdoor Demo Area, a Smart Home Pavilion and the Safety Design in Buildings Pavilion. More than 150 exhibitors will also participate for the first time, while Canada, China, Czech Republic, France, Germany, Hong Kong, India, Italy, Korea, Pakistan, Singapore, Taiwan, UK, and the USA comprise the 14 country pavilions. Intersec is organized by Messe Frankfurt Middle East and held under the patronage of His Highness Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum. Official supporters include the Dubai Police, Dubai Civil Defense, Dubai Police Academy, Dubai Municipality, and the Security Industry Regulatory Agency (SIRA).
Qognify - the trusted advisor and technology solution provider for Physical Security and Enterprise Incident Management - announces that it has signed a definitive agreement to acquire On-Net Surveillance Systems, Inc. (OnSSI) and the OnSSI company - SeeTec GmbH. In bringing these award-winning technology solution portfolios together under one roof - including Qognify VisionHub, OnSSI Ocularis and SeeTec Cayuga - Qognify becomes one of the largest VMS, Video Analytics, PSIM and critical incident management companies in the world. Qognify is backed by global investment firm Battery Ventures. Also located in Pearl River, New York, OnSSI was founded in 2002 with the goal of developing comprehensive and intelligent IP video management software (VMS). Dominant Global Position SeeTec GmbH is a pioneer of IP video technology and today a provider of VMS software in Europe Today, the company has an established presence in more than 100 countries, where its Ocularis and Cayuga VMS solutions are relied upon by education, gaming, government, healthcare, manufacturing, retail, public safety, transportation and utilities organizations. With Qognify’s proven pedigree in delivering successful projects for financial services companies, mass-transit infrastructure, large international airports and seaports, as well as smart and safe city projects around the world, the acquisition sees the company establish a dominant global position in both the mid-market and enterprise sectors. SeeTec GmbH is a pioneer of IP video technology and today a provider of VMS software in Europe. The Germany-based company was acquired by OnSSI in 2015 and boasts 100 employees, working out of offices across mainland Europe, Dubai, Scandinavia and the UK. Most Innovative Companies Steve Shine, CEO and President of Qognify states: “OnSSI and SeeTec solutions have a deservedly excellent reputation throughout the security sector. This is the perfect time to bring together our collective pool of physical security talent and technologies, to increase the range of target markets we are able to serve. The partnership also greatly increases the number of customers and partners for the combined business. This is a very exciting agreement for all of us.” This coming together of two of the security sector’s most innovative companies, unleashes unrivalled opportunities for collaboration" Gadi Piran, Co-Founder, President and CTO of OnSSI comments: “This coming together of two of the security sector’s most innovative companies, unleashes unrivalled opportunities for collaboration and brings to market a proposition that meets all security and operational management requirements, from powerful VMS to full scale intelligent situational awareness.” Major Achievement Piran adds: “Our collective market reach is truly global, with a strong presence in Europe, the US and Asia that will continue to grow.” Jesse Feldman, General Partner at Battery Ventures, which acquired Qognify from NICE Systems in 2015 states: “Qognify has rapidly established itself as a trusted and progressive brand in the physical security sector. The acquisition of the OnSSI Group - a high-profile brand in the security market in its own right - is a major achievement in its history, but most importantly lays down a marker regarding its intent to grow faster and bigger.”
At Intersec this year, on stand SA-J31, Veracity will be demonstrating and launching COLDSTORE Colossus, the 4U, 45-bay, 630TB video storage solution. COLDSTORE Colossus is engineered to meet the long-term retention needs of the Middle East. The COLDSTORE family offers unique benefits including a 10x increase in hard disk life and power savings of 90%+. In fact Colossus, with 630TB and 45 disks, consumes less than 80W of power! This gives the COLDSTORE range not only enviable performance benefits but also a compelling total cost of ownership case not available with other video storage solutions. COLDSTORE is in use throughout the world at critical infrastructure sites, major sporting venues, in retail, in custodial and policing environments and in city centre command and control operations. High Power Consumption COLDSTORE has patented technology designed specifically for sequential and continuous recording of video surveillance channels COLDSTORE has patented technology designed specifically for sequential and continuous recording of video surveillance channels. As a result, many of the operational issues with standard storage systems, such as long disk rebuild times, high power consumption, excess heat and reduced disk life, are eliminated. Also on display will be the COLDSTORE Pro 3U, 210TB unit that uses only 0.4W per Terabyte. Visitors will also hear about COLDSTORE embedded NVR functions and the ability to record from camera direct to COLDSTORE through ONVIF compatibility or using embedded COLDSTREAM code in open platform cameras, such as Axis and Hanwha. Over 100 channels can be supported, at 4Mbps per second, on all but the smallest COLDSTORE units. Critical Command Solutions Also on display at Intersec is VIEWSCAPE, the integrated and open command and control solution. VIEWSCAPE is a real success story in use in many city centre, retail, critical infrastructure and other sites. Anyone with an interest in C3, critical command solutions should get to know VIEWSCAPE. With over 100 integrations, this comprehensive command and control system can be seen on Veracity’s stand at SA-J31. As a market leader, the full range of multi-channel Ethernet over Coax, extreme distance Ethernet and other transmission products will be on show Veracity, of course, is most famous for its transmission solutions. In 2005 Veracity launched the world’s first Ethernet over coax solution. As a market leader, the full range of multi-channel Ethernet over Coax, extreme distance Ethernet and other transmission products will be on show. Experience Rapid Growth This includes LONGSPAN, which delivers IP video and POE (Power over Ethernet) over a distance of 820m on standard Ethernet cable! Veracity will also have its informative IP transmission workshop running on stand SA-J31. UK-based Veracity operates from its regional office in Jumeirah Lakes Towers, Dubai, and continues to experience rapid growth fueled by the development of strong relationships with many customers and partners across the Middle East. Veracity experts will be available throughout Intersec at stand SA-J31 from the 20th to 22nd of January 2019 at the Dubai World Trade Centre. Make sure you visit veracity’s stall.
Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions announced a new line of off-the-shelf analytics appliances within its Streamvault portfolio. Designed to analyze more camera streams per unit than traditional security appliances, the new devices come pre-loaded with Genetec Security Center and unified analytics modules, reducing the cost and time required to deploy video analytics in new and existing systems. Available immediately through Genetec certified distribution and channel partners, the new Streamvault analytics appliances come in two versions: Model SVA-100, a compact unit ideally suited for retail and banking customers who are looking to anonymize patron/clients identities in service environments, and model SVA-1000E, a rackmount unit designed for customers with high camera counts looking to automate the detection of potential threats or monitor large public spaces while respecting individual privacy. KiwiVision Privacy Protector The new appliances include KiwiVision Intrusion Detector, which detects individuals and objects in sensitive areasTo protect the privacy of people in public spaces, both models come pre-loaded with KiwiVision Privacy Protector, a real-time video anonymization module that dynamically pixelates individuals within a camera’s field of view. This also maintains an operator’s ability to monitor actions, something that is impossible with static masking. The new appliances also include KiwiVision Intrusion Detector, which detects individuals and objects in sensitive areas, reducing reliance on visual monitoring and helping operators detect threats faster. Specifying a server for video analytics can quickly become a complex process; scene activity, composition, and lighting directly impact how many streams can be analyzed by an appliance or a server. Previously, system integrators had to design servers themselves, test performance, and assume any risk associated with underspecifying a solution. Genetec Streamvault analytics appliances remove the uncertainties that come with deploying video analytics on a new or existing system and reduce the cost-per-video stream analyzed by optimizing appliance components. Not Compromising Video Monitoring The Streamvault SVA-100 and SVA-1000E are designed to handle more streams than a typical video server with an analytics add-onThe Streamvault SVA-100 and SVA-1000E are designed to handle more streams than a typical video server with an analytics add-on. In the latter scenario, the server is not streamlined for analytics processing, but rather for video archiving. The new analytics appliance can be deployed alongside existing servers, ensuring surges in analytics activity do not compromise video monitoring or archiving operations. Once analyzed, video and analytics data are then directed to other products in the Streamvault family. “Traditional servers are not adapted to video analytics requirements. When analytics add-ons are installed, they are limited in the number of streams they can analyze and require extensive customization and configuration before deployment, resulting in higher equipment costs,” said David Grey, Streamvault Product Line Manager. “Streamvault analytics appliances are designed to complement them, allowing each device to focus on tasks they are best suited for. This allows us to deliver a more cost-effective, turnkey solution and decrease the total number of appliances needed for a project,” added Grey.
In my coverage of China Tariffs impacting the security industry over four recent articles, products on the tariff schedules routinely integrated into security solutions included burglar and fire alarm control and transmission panels, video surveillance lenses, HDTV cameras used for broadcast use cases and fiber optic media converters. The general ‘callout’ of ADP (Automatic Data Processing) devices and peripherals technically includes servers, workstations and microcomputers, all of which are commonly used to support security solutions. The underperformance, from June 15 to August 24, of U.S. stocks with high revenue-exposure to China, and that of Chinese stocks with high revenue-exposure to the United States was significant and almost identical at 3.2%, significant losses to some investors already involved in security industry M&A activity. Significant Public Safety Facial Recognition (FR) vendors leveraging AI expanded their market focus to retail and public safety While it was not apparent that practitioners’ security program budgets kept pace with the growth of the more popular solution providers like video surveillance and cyber security, the ICT industries supporting the security economy continued to expand, especially in wireless and wired infrastructure, including preparations for 5G wireless rollouts. These omnipresent technologies drove significant public safety, smart city and public venue projects in 2018. Facial Recognition (FR) vendors leveraging AI expanded their market focus to retail and public safety. In 2018, virtually every public presentation, webinar and published Q&A on social media monitoring and facial recognition technologies I worked on, involved significant pushback from privacy advocates, almost to the point of alarmism. Massive Risk Reduction Several solution providers in these areas have made significant strides on data protection, accuracy, powered by AI and documented crime reduction cases; however, this real news is quickly shadowed by privacy advocates, seemingly ignoring massive risk reduction, especially in the case of active assailants and gang-related crime. Will FR become mainstream? The cautious security industry may take a cue from the maverick retail industry, sports venue and VIP verification solution providers that grew in 2018. 2019 trends: presupposition or repudiation; winners and losers. Chinese tariffs have had a huge impact on the security industry, which can be seen from changes to U.S and Chinese stocks Although technology adoption forecasting is inexact, there are definitive opportunities in the security industry born on necessity. With the widespread problem of false alarm transmission and inability for first responders to ‘be everywhere,’ developers of solutions that provide automated verification and alternative security incident detection are expected to become mainstream. Promising Detection Systems The use of AI, NLP, LiDAR, UAS (Unmanned Aerial Vehicles aka drones) with surveillance and thermal imaging will grow, mostly due to higher acceptance in other industries like autonomous vehicles, rail safety, terrain and post devastation mapping/rescue. However, legacy ‘listing’ or certification organizations will be forced to make an important decision for their own survival: work toward integrating these promising detection systems into acceptance by insurance, licensing and standards development organizations. 2019’s ‘true’ Industrial Philanthropists will be needed to fund early warning tech for firefighters and the presence of active assailants 2019’s ‘true’ industrial philanthropists will be needed to fund early warning tech for firefighters and the presence of active assailants. For these use cases, 5G infrastructure rollouts, FR acceptance, lower cost perimeter detection and long range object and fire recognition by LiDAR and Thermal imaging will all be watched closely by investors. Should public agencies and philanthropical solution providers in the security industry cross paths, we may just yet see a successful, lifesaving impact. Cyber Risk Profile The ‘Digital twin’ refers to a digital replica of physical assets (physical twin), processes, people, places, systems and devices that can be used for various purposes. Your ‘Security Digital Twin’ has a similar physical and cyber risk profile, either through common threats, similar assets or both. Good news: managing your risk, protecting assets and securing your facilities in 2019 will get easier as security digital twin profiles will grow in maturity, while keeping their data sources private. This will be accelerated by the maturity of AI-based, auto-generated visualizations and image recognition, that happens to also drive the FR solutions. The 5G wireless infrastructure market is emerging as far more of a quantum leap in connectivity, like ‘wireless fiber optics’ performance, than an upgrade to 4G LTE. The 5G infrastructure market will be worth $2.86 billion by 2020 and $33.72 billion by 2026, growing at a compound annual growth rate (CAGR) of 50.9%. Intelligent Applications The explosion of ingested voice, video, and meta-data, the interconnectivity of devices, people and places, and the integration of intelligent applications into expanding ecosystems all require faster communications. To be more accurate, 5G rollouts will accelerate in 2019; however, current project funding will include and be impacted by future enterprise security connectivity: 5G and FWA (Fixed Wireless Access). 5G rollouts will accelerate in 2019; however, current project funding will include and be impacted by future enterprise security connectivity Quite simply put, larger solution providers are gently coaxing practitioners into seemingly ‘open systems;’ the negative discovery during an M&A process, audit or integration with a smart city’s public/private partnerships will continue to be revealed, and related industries will force reform. Autonomous things will be enabled by AI and image recognition. With few affordable rollouts of security robots and outdoor unmanned ground vehicles (UGV) that leveraged platforms popular with research and even NASA, the autonomous security robot was mostly MIA from a security practitioner’s program in 2018. Perimeter Intrusion Detection One platform was even accused of intimidating homeless people in a public place, at a major city. Industries mutually beneficial are often unaware of each other; this will change gradually: one major domestic airport is currently evaluating a UGV platform performing perimeter intrusion detection, runway weather conditions and potential aircraft taxiing dangers. The platform is being used largely in transportation research, yet offers significant opportunities to the security industry. Research firm Gartner estimates that 70% of today’s technology products and services can be enhanced with ‘multi-experience’-based VR/AR/MR The ‘immersive experience’ of virtually any security or threat detection is a twist on virtual/augmented/mixed reality (VR/AR/MR) with additional sensory features. Although VR/AR/MR is well underway in other industries, there are several companies with solutions like VR-based active assailant training that could provide a fighting chance for practitioners, employees, visitors, faculty and children. Research firm Gartner estimates that 70% of today’s technology products and services can be enhanced with ‘multi-experience’-based VR/AR/MR. Security Ecosystem Members Not necessarily MIA, but of special mention is the need of security and safety practitioners to prioritize communications systems over ‘nice to have’ expansive video surveillance systems for mass casualty threats. This will eventually improve with 5G for Enterprise solution rollouts. At the past GSX and upcoming CES Technology trade shows, a new roundup of technologies is discovered: a wider diversity of protection promise to save ASIS members on their technical security program is realized. With each of the ‘winners,’ (5G, AI, NLP, LiDAR, UAS [Unmanned Aerial Vehicles aka drones], thermal imaging, digital security twins and smart-city-friendly technologies) it is both exciting and challenging work for both security practitioners and solution providers. All things equal and with the necessary technology acceptance testing processes, this is a truly great time for security ecosystem members.
It amazes me how in a few short years security systems have gone from simple, dumb cameras witnessing events to intelligent eyes, ears, speech and touch solutions that boost situational awareness far beyond human capabilities. It seems the only senses missing from the equation now are smell and taste. And who knows, someone might be working on those in a lab somewhere right now. But what’s really fascinating to me is how the Internet of Things (IoT) has opened a world of possibilities for transforming security technology into something new yet again. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose. With interconnectivity at the core, we’re starting to imagine myriad ways to apply these tools to challenges outside the realm of security. Here are just a few examples. Flood Management Assistance Network camera adds another dimension and timeliness to flood management by helping responders investigate remotely As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem. Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure? Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event. Some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem Environmental Control Assistance Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary. Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security. Roadway Management And Parking Assistance Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes. They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database. With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders. Network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds and triggering a visual alert to first responders Shopper Experience Assistance In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognize and acknowledge loyal customers with personal greetings. Retailers are applying people counting video analytics to checkout activity to create rules-based consistency in customer service With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience. For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked. Capturing Business Intelligence Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns. Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping. A Natural Cross-Over Technology This trend towards integration has forever changed how organizations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyze what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalize on that connection is only limited by our imagination.
Timely and important issues in the security marketplace dominated our list of most-clicked-upon articles in 2018. Looking back at the top articles of the year provides a decent summary of how our industry evolved this year, and even offers clues to where we’re headed in 2019. In the world of digital publishing, it’s easy to know what content resonates with the security market: Our readers tell us with their actions; i.e., where they click. Let’s look back at the Top 10 articles we posted in 2018 that generated the most page views. They are listed in order here with a brief excerpt. 1. U.S. President Signs Government Ban On Hikvision and Dahua Video Surveillance The ban on government uses, which takes effect ‘not later than one year after … enactment,’ applies not only to future uses of Dahua and Hikvision equipment but also to legacy installations. The bill calls for an assessment of the current presence of the banned technologies and development of a ‘phase-out plan’ to eliminate the equipment from government uses. 2. Motorola Makes A Splash With Avigilon Video Surveillance Acquisition Early clues point to Motorola positioning Avigilon as part of a broader solution, especially in the municipal/safe cities market. The company says the acquisition will enable more safe cities projects and more public-private partnerships between local communities and law enforcement. Motorola sees Avigilon as ‘a natural extension to global public safety and U.S. federal and military’ applications, according to the company. 3. Impact Of Data-Driven Smart Cities On Video Surveillance One of the major areas of technology that is going to shift how we interact with our cities is the Internet of Things (IoT). One benefit will be the ability to use video surveillance to analyze data on large crowds at sporting events The IoT already accounts for swaths of technology and devices operating in the background. However, we’re increasingly seeing these come to the forefront of everyday life, as data becomes increasingly critical. Bosch is highlighting its “Simply. Connected” portfolio of smart city technology to transform security as well as urban mobility, air quality and energy efficiency 4. CES 2018: Security Technologies Influencing The Consumer Electronics Market Familiar players at security shows also have a presence at the Consumer Electronics Show (CES). For example, Bosch is highlighting its “Simply. Connected” portfolio of smart city technology to transform security as well as urban mobility, air quality and energy efficiency. Many consumer technologies on display offer a glimpse of what’s ahead for security. Are Panasonic’s 4K OLEDs with HDR10+ format or Sony’s A8F OLED televisions a preview of the future of security control room monitors? 5. SIA Predicts Top Physical Security Trends For 2018 Traditional security providers will focus more on deepening the customer experience and enhancing convenience and service. The rise of IoT also places an emphasis on cybersecurity, and security dealers will react by seeking manufacturers and technology partners with cyber-hardened network-connected devices. 6. High-Speed Visitor Screening Systems Will Improve Soft Target Security The system is more expensive than a metal detector, but about a third the cost of familiar airport body scanners. Labor reduction (because of faster throughput) can help offset the system costs, but “it’s difficult to quantify the improvement in the visitor experience,” says Mike Ellenbogen, CEO of Evolv Technology. 7. How To Prevent ATM Jackpotting With Physical And Cyber Security A new crime wave is hitting automated teller machines (ATMs); the common banking appliances are being rigged to spit out their entire cash supplies into a criminal’s waiting hands. The crime is called “ATM jackpotting” and has targeted banking machines located in grocery shops, pharmacies and other locations in Taiwan, Europe, Latin America and, in the last several months, the United States. Rough estimates place the total amount of global losses at up to $60 million. The safety and security world bring a complex problem to solve how to pick out a face in a moving and changing environment and compare it to several faces of interest 8. Why We Need To Look Beyond Technology For Smart City Security Solutions Although technology is necessary for an urban area to transition in to a safe and smart city, technology alone isn’t sufficient. Truly smart cities are savvy cities and that includes how they employ software, sensing, communications and other technologies to meet their needs. 9. How New Video Surveillance Technology Boosts Airport Security and Operations Employing airport security solutions is a complex situation with myriad government, state and local rules and regulations that need to be addressed while ensuring the comfort needs of passengers. Airport security is further challenged with improving and increasing operational efficiencies, as budgets are always an issue. As an example, security and operational data must be easily shared with other airport departments and local agencies such as police, customs, emergency response and airport operations to drive a more proactive approach across the organization. 10. The Evolution Of Facial Recognition From Body-Cams To Video Surveillance The safety and security world bring a complex problem to solve how to pick out a face in a moving and changing environment and compare it to several faces of interest. “One-to-many” facial recognition is a much harder problem to solve.
Security and Safety Things GmbH (SAST) is a new company that has announced its vision for an Internet of Things (IoT) platform for the next generation of security cameras. The Bosch startup plans to build a global ecosystem for the development of innovative security camera applications. Based on the Android Open Source Project (AOSP), SAST provides libraries, an API framework, and codecs for developers to work with. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphone applications. We presented some questions to Nikolas Mangold-Takao, VP Product Management and Marketing, about the new venture, and here are his responses: Q: Why a new company now? What technology innovations have made this a good time to launch this company? The time is right to bring market needs and technological innovations together on one platform"Mangold-Takao: From a technical perspective we see two main drivers: increasing computing power at the edge and increasing internet connectivity, which will enable devices to directly communicate with each other and bring new technologies such as artificial intelligence also to the security and safety industry. At the same time, we see that this industry and its users are hungry for more innovative solutions – addressing new security needs while at the same leveraging the possibility to improve business operations for specific verticals, e.g. retail and transportation. The time is right to bring market needs and technological innovations together on one platform for this industry. Q: Why does SAST need to be a separate entity from Bosch? Mangold-Takao: SAST is setup as a wholly owned subsidiary of the Bosch Group. We wanted to make sure that SAST is able to underline its role as an industry standard platform across multiple players. SAST is open to get additional investors and is being setup as a startup in its own offices in Munich to foster the environment where speed and innovation can more easily take place. Having said that, several entities of the Bosch Group are very interesting partners for SAST. The SAST App Store will allow developers to build and market new applications, similar to today’s app stores for smartphone applications Q: Please explain your "value proposition" to the industry. Mangold-Takao: We will bring new innovations and possibilities to the security and safety industry by providing an open, secure and standardized Operating System for video security cameras, to also address pressing issues such as cyber security and data privacy concerns. Devices that run then with the SAST operating system will work with an application marketplace provided and operated by SAST. Integrators and users can then use these apps from this marketplace to deploy additional functionality on these devices. With our platform we will be able to build up a community of app developers, including the ones not yet developing for this industry who have expertise in computer vision and artificial intelligence. Q: It seems what you are doing has parallels with the Apple and Android "app" stores. How is your approach the same (and how is it different) than those approaches? We are setting up SAST as a user-centric company and involve selected users very early on in the process"Mangold-Takao: The approach is similar in the way that we plan to generate revenue by operating the application marketplace and thus participate in the app revenue. The difference is that there is much more needed than apps and cameras to create a complete working solution addressing a user problem in this industry – we need to make sure that our own platform as well as the new applications being created will work as a part of an end-to-end solution. Q: "Critical mass" and wide industry participation seem to be requirements for your success. How will you achieve those goals? Will you involve integrators, consultants, or other parties in addition to manufacturers (to drive awareness)? How? Mangold-Takao: SAST is in close exchange with device manufacturers, integrators and consultants, as well as application developers and large end-users at the moment to ensure that we are building the right platform and ecosystem for this industry. We are setting up SAST as a user-centric company and involve selected users very early on in the process. We will run dedicated programs and hackathons to attract app developers, already active and new to our industry. We will also run selected pilots with end-users throughout 2019 to ensure we have all partners involved early on. SAST sees the industry is hungry for more innovative solutions – with the retail vertical market a target for these solutions Q: What timeline do you foresee in terms of implementing these initiatives? Mangold-Takao: While we start with first app development programs and plan our first pilots already for this year, we are planning our commercial launch for end of 2019. Q: How does your new company relate to the new Open Security & Safety Alliance (OSSA)? Mangold-Takao: The Open Security and Safety Alliance has been working very closely with SAST over the past year, defining some important concepts and elements required. One of the most important elements is an open and standardized Operating System, specific to this industry, which will then bring forward new innovative technologies and solutions. SAST is actively working on this Operating System, based on Android Open Source Project (ASOP), but is evolved and hardened with industry-specific features. Q: What's the biggest thing you want the security industry to understand about SAST? What is your "message" to the industry? Mangold-Takao: Our message is simple: let’s build better security and safety systems – together! But for real, innovating an industry is a joint effort, we can only bring new innovation to this industry with partners who share our vision and are excited about new technology. At the same time, we strongly believe that our platform allows every partner to bring forward what they do best but also invite new partners to our industry.
The last two years have been pivotal for MOBOTIX, the German IP surveillance manufacturer. In 2016, the company entered into a share transfer agreement with Konica Minolta, a provider of advanced imaging and sensor solutions. More recently, the company has welcomed new CEO Thomas Lausten, who joins MOBOTIX with a wealth of experience from companies including Siemens, ADI Global Distribution and Milestone Systems. The changes have been accompanied by an updated look for the MOBOTIX brand, with a simpler logo and more unified branding across solutions and regions. SourceSecurity.com caught up with CEO Thomas Lausten and CSO Dr. Tristen Haage [pictured left-to-right] to find out what we can expect from the new-look MOBOTIX. High-quality IP Solutions In A Commoditized Market With a new CEO and Konica Minolta on board, MOBOTIX is set for expansion on a global scale. But how much growth can we expect for a company like MOBOTIX in an increasingly commoditized surveillance market, where many of the larger players compete on price as a key differentiator? While MOBOTIX respects those players, says Lausten, the German manufacturer wants to tell a different story. Rather than competing as a camera hardware manufacturer, MOBOTIX is increasingly positioning itself as a specialist in high-quality IP surveillance software – camera units are just one part of an intelligent system. When MOBOTIX succeeds in telling this story, partners understand that it’s not about the price. "They stop selling boxes,” says Haage, “and start selling IoT devices." To this end, the company is deliberately moving away from promoting individual products and features, and instead concentrating its efforts on complete vertical market solutions where IoT devices can add the most value. These vertical markets include retail, transportation, perimeter protection and industry – although the list is set to expand with the addition of Konica Minolta’s expertise. “When you look at companies like MOBOTIX where there are people who have been on this ride for years, it’s clear they are passionate people” MOBOTIX has the potential to stand out in these markets; not only because of the company’s advanced IoT and sensor capabilities, but also because of its famous robustness. In challenging environments such as transportation and industry, MOBOTIX devices are ruggedized to withstand motion and shock, all the while providing reliable image quality and detection with fewer cameras. In the retail sector, MOBOTIX is already working on integrations with Point of Sale (POS) technologies, and hopes to add value for end users by partnering with experts in the fields of analytics and facial recognition. As Haage explains, “Driving innovation is not just about finding the best image resolution. It’s about finding new ways to innovate.” What Makes MOBOTIX Unique? Lausten sees MOBOTIX as distinct within the industry. This is due to the unmatched passion and longevity within the MOBOTIX community. “The passion in this company is unique,” says Lausten. “When you look at companies like MOBOTIX where there are people who have been on this ride for years, it’s clear they are passionate people.” The company has kept this enthusiasm from the beginning, through MOBOTIX’s continuing transformation to its new-look incarnation today. “It comes back to what [Dr. Ralf] Hinkel made: A community of partners.” According to Haage, this enthusiasm boils down to MOBOTIX’s mission to provide integrators with high-quality, smart products: “The people on the sales team appreciate they are not selling a commodity – not just a camera – but a smart IoT device with German quality, and this is what drives people in the company.” MOBOTIX is increasingly positioning itself as a specialist in high-quality IP surveillance software – camera units are just one part of an intelligent system Developing MOBOTIX On A Global Scale Might the majority acquisition by Konica Minolta alter MOBOTIX’s distinct “Made in Germany” DNA? No, says Lausten, who wants to reassure partners. While MOBOTIX is 65% owned by Konica Minolta, with many other shareholders, it remains an independent company. What Konica Minolta brings to the table is a financially strong owner who can advise on technology development. By leveraging MOBOTIX’s existing IP technologies and Konica Minolta’s advanced optical systems, the companies can work together to develop Intelligent solutions for specific vertical markets, including perimeter security and healthcare, according to Lausten. The challenge is to take what is already great about MOBOTIX – proven quality, made in Germany – and develop this on a global scale In addition to technology advances, the deal aims to broaden the distribution of MOBOTIX products by leveraging Konica Minolta’s global direct sales network and support systems. Although there are no “open doors” between the two companies, there is ongoing collaboration between Konica Minolta and MOBOTIX channel partners. Konica Minolta has a customer-centric approach and good relationships with end users in Europe and beyond, and can share this experience with MOBOTIX and its partners. While MOBOTIX has traditionally had a headquarters-centric approach, says Haage, the introduction of Thomas Lausten and Konica Minolta allows the company to cater to the individual needs of various regions, including the US. One might expect this increasingly global focus to mean that MOBOTIX will be varying its approach to products from region to region. On the contrary, explains Lausten, the challenge is to take what is already great about MOBOTIX – proven quality, made in Germany – and develop this on a global scale. Unifying the company’s approach globally is the best way to ensure customers’ needs are met efficiently. “When we do something,” says Lausten, “we do it properly.” Cybersecurity Concerns Drive Innovation The company’s focus on innovation and quality is increasingly important in a market beset by cybersecurity concerns. Whereas two years ago end users were choosing products based on price, they are now asking whether devices have a back door to cyber threats. "The biggest concern for C-level people is cybersecurity,” predicts Lausten, “This will be a key driver moving forward." MOBOTIX's quality-driven focus means the company is well-prepared for this change: One hundred percent of software is programmed in-house, with frequent firmware and software upgrades to fix weak points. In the case of a software reset, this can only be carried out by sending the device back to MOBOTIX, which may seem less convenient from an end-user perspective, but significantly increases the security of the process. In light of cyber security threats, should users be concerned that MOBOTIX is becoming increasingly open to integrations with other video surveillance partners? The company is aware of the concerns, says Haage, and can therefore take countermeasures. While the market today is based upon open systems, MOBOTIX does not take partnership lightly. By integrating with key players only where there exists a synergy with MOBOTIX’s own technologies, the company can work on new aspects such as IT systems and processes, while taking MOBOTIX’s core products to the next level. “You have to comply with industry trends,” concedes Haage, “but that’s not the whole story.”
Despite the increasing popularity of body-worn cameras, the technology has its detractors. For example, this month, Big Brother Watch, a British civil liberties and privacy organization, is raising new questions about the effectiveness of body-worn cameras. Specifically, Big Brother Watch found that 32 of the 45 police forces that have adopted body-cams in the United Kingdom were “unable to say” how often the footage was used in courts. To be clear, being “unable to say” doesn’t equate to the cameras not being useful, and using video as evidence in court is just one of the possible ways the cameras could be beneficial. Even so, point taken. Adoption of the body-worn cameras continues full speed ahead despite lack of empirical evidence of their effectiveness. Studies in the United States and Canada on the effectiveness of the cameras have also often been inconclusive. Big Brother Watch warns: “The value of technology must be proven and not just assumed. It is not enough to tell the public they are essential policing tools if the benefits cannot be shown.” In addition to seeking more data on camera effectiveness, the organization urges police forces to publish regular “transparency reports” to show how body worn cameras are used in day-to-day policing. Cameras should also have a screen to display when citizens are being recorded. Does Video Surveillance Prevent Crime? In some instances, police forces have embraced the cameras on the assertion that the police and/or the public believe they are beneficial. But believing something doesn’t make it true. Body-worn cameras are not the first video systems whose effectiveness has been questioned. There have also been repeated challenges over the years to the effectiveness of video or CCTV cameras in preventing crime. For example, one report in Chicago placed the number of crimes solved by video evidence between the years 2006 and 2013 at 4,500. Not bad, except when you consider there were more than a million incidents during the time period, and surveillance cameras helped solve less than 0.5 percent of them. Looking at it another way, the numbers work out to one crime solved for every five cameras; i.e., the average camera never solves a crime -and then there were the British Home Office studies in 2002 and 2005 that questioned the impact of CCTV cameras on crime. [Jeremy Reddington / Shutterstock.com] British Home Office studies have questioned the impact of CCTV cameras on crime Quantifiable Benefits Of Security Products Again, however, solving crime is only one aspect of the benefits of video. There is also a “halo effect” when cameras are installed. That is, the areas where cameras are deployed tend to be more secure, even outside the immediate view of cameras. There is a diffusion of crime prevention benefits to surrounding areas. Questioning the effectiveness of body-worn cameras, CCTV or any other technology, is a necessary exercise. Real answers may be hard to come by, but we shouldn’t be discouraged in making the effort. The technology capabilities of our industry’s products should be able to withstand scrutiny and, in the end, provide verifiable and quantifiable benefits. Public Scrutiny Of Security Systems Public scrutiny is an important aspect of technology implementation, especially in the public sector. For private companies, there is another, even more potent force at work that focuses attention on the effectiveness of technology – the bottom line. Spending money on video (or other technologies) is viewed unforgivingly through a lens of return on investment (ROI) by managers and accountants of customer companies. Fortunately, in this environment, video systems more than justify their existence every day. It only takes avoidance of a single multi-million-dollar personal injury lawsuit to cost-justify a whole system of video cameras. The impact of video to deter shoplifting or other crimes, and the resulting extra value to an enterprise, is sufficiently demonstrated every day. We as an industry should welcome any questions about the effectiveness of our products. Their value can speak for itself, and can stand up to any questioning or research projects. If it doesn’t, then we must be willing to let the chips fall where they may.
Senstar, global provider of video management solutions and perimeter intrusion detection systems, has published a case study detailing how its Senstar Symphony video management system (VMS) and video analytics are helping Ferretería Ochoa secure spaces and gather business intelligence. Senstar Symphony vMS Ferretería Ochoa is a hardware and home improvement retail chain that has been operating in the Dominican Republic for over 45 years. Symphony was first installed at one of its retail stores in 2013 and is now being used at six locations, including a storage facility and a manufacturing facility. Ferretería Ochoa also uses several of Senstar’s video analytics to better understand customer and employee behavior. One of the main benefits Symphony has provided Ferretería Ochoa is increased inventory control One of the main benefits Symphony has provided Ferretería Ochoa is increased inventory control. This not only refers to shoplifting by customers, but also to errors – accidental or intentional – made during shipping and receiving. Employees are aware they are being monitored at all times and understand the system’s ability to capture incidents and provide proof. Central video monitoring “It dissuades deceitful and malicious situations such as shipping more items than ordered or a more expensive item,” said Mr. Gomez. “The deterrence factor Symphony provides is probably the most important result we have achieved.” Symphony has also enabled Ferretería Ochoa to utilize security personnel more efficiently and has reduced costs by having video from all sites managed from one central location. Retail security “Senstar Symphony and analytics are ideal for retailers looking to deter theft, protect staff and customers and improve the overall customer experience,” said Senstar’s Director, North America Business Development Anthony Hackett. “We are happy to be helping Ferretería Ochoa achieve such results.”
Trackforce has entered the retail market with a leading security workforce and activities management platform that empowers retailers to effectively manage their physical security and loss prevention environment. The platform delivers actionable data analytics to anticipate, assess, and mitigate risk; it enhances compliancy management, and helps supervisors manage more resources at multiple sites from one centralized location. Retail security and loss prevention teams operate in a challenging and complex environment" Retail Security According to Guirchaume Abitbol, CEO and Founder of Trackforce, “Retail security and loss prevention teams operate in a challenging and complex environment. To be successful they must access the best type of technology to support their security and loss prevention teams and streamline management of the entire security and risk environment. Our platform is seamless. Simpler to operate and more cost effective, it helps retailers deliver enhanced shopper safety while optimizing security and loss prevention management.” Trackforce supports security and loss prevention teams by giving them predictive and historical data analytics to boost their strategic decision-making capabilities. The SaaS platform’s predictive analytics capabilities facilitate easy identification and analysis of theft patterns so that weak areas within the store can be improved to reduce risk and loss. Historic data are analyzed, cross-referenced with trends and industry best practices, and then broken down. The resulting intelligence can then be used to fine tune security both within the store and externally. Trackforce SaaS Platform The platform also consolidates and centralizes the security command and control function, eliminating the expense of posting multiple supervisors at various sites. “Now one supervisor using the Trackforce command center is empowered with communication and management capabilities to effectively oversee security at numerous retail sites. The supervisor can communicate over multiple communication channels to security officers at all locations they are responsible for,” adds Abitbol. “This delivers major budgetary savings for the retail enterprise without compromising quality in any aspect of its security environment.” The Trackforce platform prevents loss and mitigates risks by securely maintaining digital records Security and risk management within the retail environment is complex, with numerous code and compliancy requirements. Missing a deadline can result in severe fines, increased insurance premiums, or even prosecution. The Trackforce platform prevents loss and mitigates risks by securely maintaining digital records and proactively alerting stakeholders when licenses need renewing and audits and inspections are due. The security manager commands a dashboard view of the entire regulatory and compliancy landscape across all store locations. Security And Risk Management “No two retail security departments are the same,” concludes Abitbol. “So we help retail clients customize their Trackforce workforce management platform based on their unique security, loss prevention, and risk environment. Trackforce eliminates the need for time-consuming paper reports and antiquated guard tour devices. It assists security officers and loss prevention officers in fulfilling their duties effectively, giving them improved capabilities to help them face their security challenges with greater efficiency and economy.”
The retail industry is constantly looking to find new ways to be relevant in the ever-increasing shadow of online shopping. Researchers have predicted a 17.5 percent growth in the ecommerce share of global retail sales in 2021, rising from 13.7% in 2019. When designer brand Miniso opened new shops in Poland, they used Hikvision technology to give them the edge. The management team at Miniso had a number of specific questions they needed answers to in order to make the stores successful in the cut-throat high street environment. Best-Selling Products They resorted to sending people to individual stores to manually count the people – a very time-consuming and costly exercise How do we know if our marketing strategy is working? What is the conversion rate of purchases? What are the ‘hot areas’ of the store, and do these actually represent best-selling products? Originally, with no access to significant information, they relied on experience and conversation with staff. But there was no way to verify these findings. They also needed to be able to get this information remotely – i.e. management in their HQ in Warsaw wanted to be able to see the situation in the other four stores without having to visit them separately. Sometimes, they resorted to sending people to individual stores to manually count the people – a very time-consuming and costly exercise. Tailor-Made Solution Miniso turned to Hikvision AI products, with a solution built by Polish reseller Volta, including people counting cameras, fisheye cameras and NVRs. These were all coordinated using the HikCentral software platform. A people counting camera in each store counts people passing by, while another counts people entering and leaving. With this tailor-made solution management could calculate how many people were passing by to see a purchasing conversion rate. This also helps them to know whether marketing strategy is working. They can analyze the information further to see whether the rate of people entering the store is dropping, and whether that relates to the number of those passing outside. Miniso’s management can then look into the causes of these numbers, along with sales figures, to form a picture. For example, whether there is an external factor affecting shoppers either to pass by, or to enter. Video Management Platform The professional video management platform allows managers to access the information from different offices and mobile applications anywhere Because Miniso have the same technology set up in all the stores in Poland, they can compare different locations. This also comes in useful when it’s time to negotiate rent with shopping malls. Using ceiling installation of several fisheye cameras, the system can generate heat maps. This helps managers to see where ‘hot areas’ are, helping them to allocate products in the optimal place for promotion. Hot areas can also be compared with sales figures to provide further insights into shopping patterns. All the information provided by the system is coordinated, and business information on both layout and original image can be overlaid in Miniso’s HQ in Warsaw. The professional video management platform allows managers to access the information from different offices and mobile applications anywhere. This makes life a lot easier for the operations team as they need to check the situation in all stores. Fiercely Competitive Environment It also means that everything can be viewed simultaneously, so they can identify trends throughout the network of stores. Byron Zeng, Vice President of Miniso Poland, says: “The high accuracy of conversion rate the solutions provides really solves a number of our management issues. We can now easily see what’s going on in the other stores, including heat mapping, which makes management of the whole networks so much more efficient.” This is a great example of how AI surveillance products can change the landscape of business decision-making. In a fiercely competitive environment, like a shopping mall or high street, shopping trend data can help a retailer to survive. In fact, this worked so well for Miniso, they decided to use the solution in their stores across the whole of Europe – potentially about 200 stores in the next year.
Most retailers invest in a video surveillance solution to improve security. Many also use it as an investigation tool to help resolve customer disputes, liability claims and reduce losses from theft and fraud. Intelligent Video Solutions Complete Releaf relies on its intelligent video solution for all of those reasons, however compliance with state regulations was the primary objective when CEO and owner Eric Ryant started looking for a video system for his new, 3,000 square foot cannabis dispensary in Lafayette, Colorado. Unlike many other types of retail environments, cannabis dispensaries must comply with strict rules governing the type of video surveillance equipment used, where cameras and equipment are placed, and how long video evidence must be retained. Already familiar with the regulations based on his experience operating a second dispensary and a cultivation center in Lafayette, Colorado, Ryant sourced multiple bids for his new video solution. In the end, I selected the March Networks proposal. It had everything I was looking for, including POS integration, and additional capabilities" POS Integration “Once all the bids were in, I went through the process of analyzing each one and ended up narrowing the contenders down to two,” said Ryant. “In the end, I selected the March Networks proposal from our systems integrator, Falcon Networks. The solution had everything I was looking for, including POS integration, and additional capabilities I thought might be useful down the road. It met all of the compliance criteria, and the price was comparable.” Prior to opening the boutique dispensary in January 2018, Ryant worked with its system integrator to design and install a fully-compliant video solution. IR Dome Cameras Today, IR dome cameras mounted inside the dispensary capture clear 4MP video of all activity at entrances and exits, in storage and equipment rooms, and at each point-of-sale (POS) system. In addition, 360° cameras are installed above the sales floor and in every corner to provide further panoramic coverage. The 360° cameras are also installed on the dispensary’s exterior to capture people entering and exiting, as well as any activity in the surrounding parking lot and back loading area. The cameras were selected and placed strategically to ensure that the system meets multiple legislated requirements, such as recording all activity occurring within 20 feet of any ingress/egress point, capturing clear video in all lighting conditions, and making sure that the recorded video is sharp enough to identify customer and employee facial features at each POS. Hybrid Network Video Recorder At the center of Complete Releaf’s video solution is a hybrid network video recorder (NVR) At the center of Complete Releaf’s video solution is a hybrid network video recorder (NVR). The recorder provides IP and analog video capture and unparalleled reliability through features such as diagnostic LEDs, an internal battery backup, and a customized embedded Linux operating system. All IP channel licenses are included with the recorder, making it a convenient and cost-effective option for the dispensary. Equally important, the recorder provides Complete Releaf with 32TB of internal storage, so it is compliant with the state’s 40-day video retention requirement. “Essentially, we need 100 percent coverage with no ‘blind spots’ on our retail floor, and a clear picture of people’s faces. It’s a truly reliable product, and we’ve had no difficulties achieving our 40 days of archived video,” said Ryant. Searchlight Intelligent Software While security and compliance were both top priorities for Ryant, finding a video solution that would also help him run Complete Releaf more efficiently – and profitably – was also important. That’s why he’s so pleased with the March Networks Searchlight for Retail application software he is also using. The intelligent software enables Ryant and his team to proactively identify and review suspect transactions using integrated video and transaction data pulled from the dispensary’s Green Bits POS system. It provides them with an easy-to-use loss prevention tool that reduces the time it takes to investigate incidents from hours to minutes. It also arms them with strong video and data evidence to support successful prosecutions or recoveries. Ryant is also testing the Searchlight application in his cultivation facility “Having video surveillance in our dispensary definitely deters theft,” said Ryant. “Combining the video with transaction data goes a step further and really causes people to think twice before they do something they’ll probably regret.” Radio Frequency Identification Tags Ryant is also testing the Searchlight application in his cultivation facility, taking advantage of the software’s ability to integrate with data from the Radio Frequency Identification (RFID) tags he is required to add to each plant through the cultivation process as part of Colorado’s Inventory Tracking System (Metrc). The software would enable Ryant to leverage his RFID investment by making the data searchable in the dashboard and tying it to recorded video. If there’s ever an incident during the cultivation process, Ryant could use the software to easily locate the video footage to see what actually happened and who was involved.
HID Global, globally renowned trusted identity solutions provider, and Phunware, Inc., a fully integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, has announced their collaboration to improve the experience for hospital patients and visitors to find their way within medical facilities, using wayfinding on their mobile phones. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination. Wayfinding And HID Location Services Phunware and HID are addressing the need of healthcare institutions to deploy standardised technology "The combination of Phunware’s market-leading wayfinding and mobile engagement capabilities with innovative HID Location Services will ultimately revolutionize wayfinding within healthcare institutions,” said Phunware co-founder and CEO Alan S. Knitowski. “It’s easy for visitors and patients to get lost in hospitals, and every time they do it puts appointment times and patient satisfaction at risk. With our location-aware app on a mobile device, we equip the visitor to get instant, turn-by-turn navigation that creates a better experience than that which is currently available on the market.” Phunware and HID are addressing the need of healthcare institutions to deploy standardized technology to provide a better wayfinding and visitor engagement experience inside the hospital, across campus and even in parking lots. Unified Healthcare IoT Solutions Healthcare organisations can easily lay out the foundation for IoT applications, such as wayfinding" “Wayfinding is one more application that we are integrating into HID’s unified healthcare IoT solution to make it easier for healthcare systems to manage a growing demand for automated and streamlined experiences,” said Rom Eizenberg, Vice President of Sales, Bluvision, part of HID Global. “With HID technologies, we have changed the location-aware landscape, delivering location as a service. Now, healthcare organizations can easily lay out the foundation for IoT applications, such as wayfinding.” Healthcare IoT-Enabled Platform HID’s healthcare IoT solution-enablement platform simplifies the delivery of real-time location of clinicians, patients and devices. The platform is enabled by Bluvision (part of HID Global). Multiscreen-as-a-Service (MaaS) Platform Phunware’s Multiscreen-as-a-Service (MaaS) platform also provides enterprise-level mobile wayfinding, engagement, data and more for other vertical markets, including retail, residential, hospitality, media and entertainment and more.
An integrated security system that includes new IP cameras and two-way audio technology has seen the rate of injuries as a result of attacks on Post Office staff decline by 36% in just three years. This follows the deployment of a sophisticated monitoring and intelligent threat detection platform from Morphean, a Video Surveillance-as-a-Service (VSaaS) innovator, which has not only helped to keep staff safe but has also protected ATMs from attack, helping to keep Post Office doors open. Post Office is responsible for the safety and well-being of 14,500 workers in 11,600 branches. The very nature of their combined service offering and the fact they are often located in rural areas, means branches are prime targets for thieves. Threat Intelligence Opportunistic attacks on staff and equipment, and the use of expanding gas to break open ATM machines is not uncommon Opportunistic attacks on staff and equipment, and the use of expanding gas to break open ATM machines is not uncommon. In rural communities, attacks on equipment can leave branches out of operation for long periods. In the last year alone, there were 13,437 violent attacks on convenience store workers, 27% of which involved a weapon and 39% led to injury, according to The Association of Convenience Stores (ACS) annual Crime Report. The Post Office security team wanted to build on its existing threat intelligence and response system, Grapevine, with a network of IP cameras and two-way audio into branches. Axis Communications cameras, microphones and speakers, connected to the Morphean Platform and hosted in the cloud, were installed in pilot branches by Kings Secure Technologies. Security Automation Now that trial implementations have been completed successfully, the security team plans to expand coverage rapidly. In addition to the cameras, the networked speakers enable control centre staff to speak directly to customers and suspected criminals, alerting them to the fact they are under surveillance. The solution is also optimised to use low bandwidth dataFurther integrations are under way to bring security automation to other branches, such as providing the ability for remote agents to lock on-site safes in the event of an attack. Because of the challenges around connectivity in the areas where the most vulnerable branches are situated, the solution is also optimized to use low bandwidth data and is capable of streaming video over a 3G mobile network. Built-In Intelligence The built-in intelligence of the Morphean Platform means staff are able to monitor footage for suspicious behavior, such as individuals loitering near an ATM, and issue an alert to security teams who can then decide on the appropriate course of action. If it’s someone trying to find their wallet, no action is taken; if a crime is in progress, police will be notified along with video footage. In addition, staff are able to trigger an alert manually using an under-the-counter activation button, which can be investigated immediately by control center staff at the alarm receiving centre (ARC). “The safety of our staff is our number one priority,” says Physical Security Manager for Post Office, Mark Dinsdale. Make Significant Differences Footage goes straight to the Morphean cloud, and the platform compresses video and is fully encrypted end-to-end"“We’ll never completely eliminate crime in our branches, but we are also not powerless against it and we are able to make significant differences to the safety of our people, as demonstrated by the new technology we are deploying.” “Post Officers, particularly those in remote areas without access to a nearby police station, value the easy access to help and now report feeling much safer at work,” he concludes. Paul Ottley, Account Director at Kings Secure Technologies, says there are more subtle benefits to the Morphean Platform. “Footage goes straight to the Morphean cloud, and the platform compresses video and is fully encrypted end-to-end. This means that even if criminals attempt to destroy cameras or on-site storage appliances, recordings of any incidents are secured in a manner that is admissible as evidence. This eliminates the challenge of sending out an engineer to collect footage. It’s a simple solution that is flexible and fully compliant with regulations such as the GDPR.”
Round table discussion
The concept of how security systems can contribute to the broader business goals of a company is not new. It seems we have been talking about benefits of security systems beyond “just” security for more than a decade. Given the expanding role of technologies in the market, including video and access control, at what point is the term “security” too restrictive to accurately describe what our industry does? We asked the Expert Panel Roundtable for their responses to this premise: Is the description “security technology” too narrow given the broader application possibilities of today’s systems? Why?
The beginning of the school year and upcoming seasonal changes remind us that demand for security systems, like almost everything else, is seasonal to some extent. Making improvements to educational facilities during the summer months – including installation of security systems – is the most obvious example of seasonal demand, but there are others. We asked this week’s Expert Panel Roundtable: Which vertical markets for security are impacted by seasonal changes in demand?
Measuring return on investment (ROI) has long presented a challenge to the security marketplace. Investment in security is often viewed as a necessary cost whose benefits cannot be measured. For example, how do you measure the value of an event that doesn’t happen (i.e., that has been prevented)? The difficulty of measuring ROI doesn’t diminish customers’ appetite for it, however. Today’s choosy customers are driven more than ever by the bottom line and expect any and all of their investments to show a healthy return. Therefore, we asked this week’s Expert Panel Roundtable: Is it possible to measure return on investment (ROI) in the security market? How?