Shopping centre security
Most technology companies have one goal in mind: to provide customers with high-quality, affordable products that can efficiently help streamline operations. Whether it's surveillance cameras, video management software, access control technology or any other type of security device, today's leading organizations invest in expertise in these product segments and strive to produce the highest quality solutions. To effectively fulfill this task, technology providers are always searching for emergi...
Western Digital Purple microSDAs announces the adoption of 4K Ultra HD video, emerging artificial intelligence (AI) applications and analytics drive the rapid growth and evolution of data in surveillance, Western Digital Corp. unveiled the Western Digital Purple microSD card, purpose-built for the complex and dynamic data demands of modern surveillance cameras and edge systems. Surveillance system operators can count on the robust Western Digital Purple microSD card to support a continuous surv...
The Middle East security market provides a healthy opportunity for manufacturers who can capitalize on the region’s key verticals. Intersec’s 20th edition show focused more on solutions than on products, including solutions for the growing retail sector and an infrastructure market requiring ruggedized equipment to stand up to harsh environments. Intersec hosted security, safety and fire protection exhibitors from over fifty countries at Dubai’s spacious International Conventi...
As physical stores look to push the boundaries of retail design, demand for non-intrusive security systems at the store entrance/exit is growing. Checkpoint Systems, a supplier of source to shopper solutions for the global retail industry, has responded with the launch of an underfloor RFID antenna, UF-1. Delivering the same market-leading quality as Checkpoint’s more traditional EAS antennas, but using unique, patented RFID reader technology, the UF-1 system offers a large read range, wi...
With the changing “lone wolf” style of terrorism, there will be a trend toward many more installations of vehicle access control systems and smaller numbers of units. Where a university, military base or airport might have 20-plus systems scattered among its grounds, there will be a growing number of smaller applications needing one, two or three systems. These will include customers such as primary and secondary education facilities; pedestrian locations such as shopping malls, co...
The term “smart city” gets thrown around a lot nowadays, but as different technologies that strive to be defined in this way are adopted by different countries globally, the meaning of this phrase gets lost in translation. The simplest way to define a “smart city” is that it is an urban area that uses different types of data collecting sensors to manage assets and resources efficiently. One of the most obvious types of “data collecting sensor” is the video ca...
Hanwha Techwin America, a provider in global security, is building on its commitment to deliver the industry’s highest-performance video solutions with the introduction of its new Wisenet P series multi-sensor/multi-directional cameras. Available in 8 and 20 megapixel, these cameras offer unmatched performance. They are ideal for applications such as parking lots, shopping mall entrances, lobbies, station concourses and airports. "Our multi-sensor cameras have the ability to provide a wide area coverage in extreme detail with just one camera," said Ramy Ayad, Senior Product Manager, Hanwha Techwin America. "We exceeded the benchmark for multi-sensor camera technology by incorporating features such as 60fps, 150dB wide dynamic range, low light performance (0.0015 Lux B/W, 0.015 Lux color) and built-in video analytics.” Built-In Video Analytics Hanwha’s new Wisenet P series includes the PNM-9080VQ with four individual 2 megapixel sensors for a total of 8 megapixel resolution capable of 150dB WDR and 60fps (per sensor). The series also includes the PNM-9081VQ with four individual 5 megapixel sensors that deliver 20 megapixel resolution capable of 120dB WDR and 30 fps (per sensor). Both Wisenet P models include built-in license free advanced video analytics, backlight compensation, True Day/Night and digital image stabilization with a gyro sensor. The combination of H.265 compression and WiseStream II result in data reduction of up to 99% The combination of H.265 compression and WiseStream II, a complementary compression technology that dynamically controls encoding, balancing quality and compression according to movement in the image, result in data reduction of up to 99%. This translates into significant savings on bandwidth, storage and cost. Additional features of the Wisenet P cameras: 4 SD/SDHC/SDXC card slots (one for each channel), offering total storage of up to 1TB PoE+ (8 megapixel) or HPoE (20 megapixel) and 12VDC Triple codec H.265/H.264/MJPEG Hallway View Motorized varifocal lens (2.8~12mm per sensor @ 8 megapixel; 3.6~9.4mm per sensor @20 megapixel) for widest range available in the industry in a multi-sensor camera IP66/K10 rated housing
Allied Universal, a facility services company, and the largest security force in North America, marks its one-year anniversary after forming a year ago via the merger of AlliedBarton Security Services and Universal Services of America. "Thank you to all of our employees and clients for their continued support and commitment that contributed to a phenomenal first year as our new company!" said Steve Jones, Allied Universal CEO. "I look forward to our continued success in the security and services industries." Organizational Achievements Here are some additional organizational achievements since the merger: Became the unequivocal leader in guarding services throughout North America. Our security professionals and our company play a major role in keeping the U.S. and Canada safe and secure. Provided service to over half of the Fortune 500 companies and nearly every major retail mall in the U.S. From healthcare facilities, commercial office buildings, manufacturing and industrial plants, residential communities, transportation facilities and government services, Allied Universal has a significant security presence. Managed the integration of a workforce of over 150,000 security professionals to perform our jobs on a daily basis and serve our growing customer base. Implemented a world-class training program, the AU Institute, which offers over 1,000 training assets and professional development programs to enhance our security professionals' delivery of service and protection. Introduced several technological innovations to expand our physical and operational security solutions and service offerings to enhance the protection of client properties and assets.
PSA customers will now receive direct access to Umbo CV’s award-winning security solutions. Umbo CV provides the most advanced artificial intelligence platform available to the security industry, at a reduced cost. With cloud hosted solutions and A.I.-as-a-service, Umbo CV makes it easier to cement stronger customer ties and build sustainable recurring monthly revenue. Umbo CV Umbo CV brings machine learning to the forefront, boasting 98% accuracy. Customers love it’s quick-to-learn, easy-to-use app and desktop portal, and low-cost of entry. From intrusion detection projects in the cannabis industry, to accurate and real-time human counting at major shopping centres, to prison violence detection, Umbo CV has made great strides in advancing the security industry’s capabilities. The company has been the recipient of numerous accolades and honors at ISC West, Nvidia ECS, CVPR 2016, and the DARPA Robotic Challenge. “Umbo CV is changing the approach that security is managed and reacted to by reducing costs and complexity from all angles of the integrator appointment lifecycle,” said Craig Patterson, director of vendor management at PSA. “This approach streamlines everything from concept, to installation, to deployment and training, to maintenance and support, and allows integrators to handle more customers with less work and fewer costs.” For more information, please visit www.umbocv.ai
The RDS500 main operating principle is its ability to remotely and safely scan people in range HSS Development, a New York based counter terrorist and defense manufacturing firm, released their highly-anticipated upgrade of their bomb detection line, the RDS500. The RDS500 is a covert remote controlled and monitored walk-by bomb and weapons detection system which can be installed into any type of custom casing or discreet enclosure for clandestine operation. Sensor-Based Bomb Detection It is a sensor based bomb detector used by police, EOD teams, and counter terrorist forces who deal with terror attacks by suicide bombers and criminal terrorist groups. Concealed person borne IED threats and other weapons are also detectable in range of the RDS500 sensor technology. The RDS500 main operating principle is its ability to remotely and safely scan people in range, enabling the operator to discriminate between a person carrying metallic objects such as shrapnel and who is not. It may also be operated in a remote manner and the graphic user interface can be hardwired or wireless, reducing the exposure of the operator to each person scanned. Discreet Enclosure “Every week a criminal or terrorist sets off an explosion looking to maximize death and destruction” The system can be placed covertly into discreet enclosure options or built into drywall, hallway wall board, pylon or bollard cones, other passive housings or overtly built into free-standing units and powered by either AC or DC battery; the end user has the freedom to increase or decrease sensitivity based on their unique environment. HSS Development states they are ideal for any important entrance, be it an approach to an airport, the entry way of an embassy or consulate or even as basic as the doors to public theaters, stadiums for even shopping malls. “Every week a criminal or terrorist sets off an explosion looking to maximize death and destruction. What if there was something you could do about it? Now there is. This is a terrorist trap to keep civilians, soft targets, armed forces, and public and private institutions safe from suicide bombers, criminals and terrorists carrying bombs and concealed weapons looking to detonate in a crowded area or targeted building of importance, such as a consulate or embassy,” states Joe Porter, VP of Counter Terrorist Solutions.
The walk-through metal detector automatically counts people and alarms, allowing only authorized personnel to access the control panel for secure operation ZKAccess, a division of ZKTeco and leading provider of biometric and RFID security solutions, is pleased to announce the introduction of three new metal detectors. Ideal for locations vulnerable to the risk of public shootings and stabbings, such as schools, concert halls, nightclubs, theaters, shopping malls, etc., these new metal detectors enhance safety and detect hidden metal weapons including guns and knives. HMD100 Handheld Metal Detector The HMD100 handheld metal detector is lightweight and portable. It's equipped with programmable alarm settings, so the user can choose from either a sound and light alarm, or vibration and light alarm. WMD118 Walk-Through Metal Detector The WMD118 walk-through metal detector features six over-lapping detection zones with multiple alarms. Sensitivity for each zone is adjustable in increments 0-100. Sound & LED alarms located on both sides clearly indicate precisely where metal is detected. The WMD118 also automatically counts people and alarms and, for secure operation, only authorized personnel can access the control panel. WMD218 Walk-Through Metal Detector The WMD218 walk-through metal detector features 18 overlapping detection zones with multiple alarms. Sensitivity for each zone is adjustable in increments 0-255. It features a 3.7 inch (94 mm) LCD screen and sound & LED alarms located on both sides clearly indicate precisely where metal is detected. Like the WMD118, it also automatically counts people and alarms and only authorized personnel can access the control panel. “The marked increase in the number of public shootings in recent years is a very concerning issue," says Larry Reed, CEO, ZKAccess. "Our new metal detectors can serve as a strong deterrent while enhancing public safety and security." Save
The SL410 and SL1250 varifocal lenses are designed to resolve 1.55 micron-sized pixel of smaller 1/ 2.3” 4K sensors Theia Technologies, the IP video surveillance lens specialist, will demonstrate its new range of 4K lenses on the upcoming Dallmeier 4K cameras at ISC West 2016 in booth 6051. The lenses are now available for sale just as 4K is beginning to accelerate. Theia’s new lenses offer resolution performance which truly matches the image quality improvements which the readily available 4K sensor cameras promise, but are not necessarily delivering. The lenses are designed to resolve the 1.55 micron-sized pixel of the smaller 1/ 2.3” 4K sensors, while at the same time resolving the 1.85 micron pixels and covering the larger area of the 1/ 1.7” 4K image sensors used in Dallmeier’s upcoming DF5400 Ultraline series 4K cameras. IR-Corrected Lenses The IR-corrected lenses are extremely compact given their large format, at only 64mm long. Compared to other commonly found 1/1.7” format 4K lenses with similar features, they are much smaller, allowing them to fit into smaller dome cameras such as Dallmeier’s planned 4.5” 4K vandal resistant dome cameras, as well as its box type versions. Theia’s family of 4K varifocal lenses will cover a horizontal field of view from 112 degrees to 9 degrees, with focal ranges of 4-10mm in Theia’s SL410 lens and 12-50mm in the Theia SL1250 lens. The new lenses will be offered in numerous configurations, including with motorized focus, zoom, IR cut filter, photo-interrupters, manual, DC auto and P iris options, as well as CS or D25 board mount versions. The SL410 4-10mm lens will also be available in a C mount version. Both lenses are in stock for immediate shipment. The SL410 4-10mm lens boasts the fastest F number in the industry for that sensor at f/1.4 offering probably the best light gathering ability of any 4k varifocal lens being deployed in the surveillance market today. Designed To Meet Needs Of 4K Analytics-Rich Cameras As Mark Peterson, VP Advanced Technology, at Theia Technologies, explained, “The emergence of 4K resolution in video surveillance will empower analytics-rich applications such as facial recognition, behavioral studies and ANPR, where a high level of detail and precision is required. The technology is also an obvious choice for situations in which there is a lot of activity or large areas where there are limited options for placing cameras yet the entire area needs covering such as in shopping centers, stadiums or open public spaces.”
As a grocery store or supermarket owner, it is very hard to fight theft. Shoplifting and retail theft may not seem like a major deal, but to the small business fighting for survival, it has a big impact on the bottom line. A disadvantage of traditional tools for fighting shoplifting is that they are most effective when the shoplifter is caught red-handed. Once the shoplifter has concealed the stolen product in his or her clothing or bag, it is very hard to see whether something has been stolen. This paper explores how thermal imaging technology from FLIR and Nexo Group can detect stolen goods that are hidden under clothing, reducing losses up to 60%. Find Out More About: Disadvantages of traditional security methods How heat catches thieves Reducing losses up to 60% Radiometric camera technology
In the digital age, speed has never been more critical. Customers expect an instant response to a query. Executives expect sales data on their tablets in front of them in real-time. A site manager at an oil refinery needs an instant alert about a defective valve. An IT manager expects to know about a phishing email before it hits his employees’ inboxes. The 'need for speed' is impacting the physical security sector too. Customers increasingly expect their security systems to identify and act upon threats before they turn into real incidents. They expect to know right now if the fire or intruder alarm is false, and to take corrective action swiftly. Driven by this heightened customer demand for quicker information to make better decisions faster, innovation in video surveillance technology has accelerated in recent years. Video Analytics For Fast Threat Detection Video analytics enables site managers and security teams to swiftly address threats in any building or around a perimeter, often before they take place. For example, Honeywell’s Xtralis LoiterTrace is a technology that can identify an individual hovering suspiciously in an area, alert the security team or central monitoring station (CMS) and is even capable of delivering a pre-emptive voice warning to the potential criminal. So sophisticated are the latest technologies available on the market that, when correctly installed, they are capable of differentiating between a sheep grazing near an airport fence and a would-be intruder crawling on their hands and knees. They are also designed to withstand outside forces that negatively impact system performance such as adverse weather conditions or animal interference. Some developments from Honeywell also enable geo-fencing of specific sections of a video frame so the system can be set up so that an alarm is only triggered if a specific section of the picture is occupied by an individual. In busy areas such as a parking garage or a shopping center, these innovations help to target specific areas that require surveillance and minimize false alarms. Technology can identify an individual hovering suspiciously and alert the security team or central monitoring station Video Verification Technology Reduces False Alarms False alarms cost organizations money, and cause hassle and reputational damage if they are not quickly and decisively addressed by a business. For that reason, the integration of video verification technology that can visually confirm the presence of a threat, is one of the most exciting developments in the physical security sector today. Let's imagine that a CMS supporting a major industrial site detects an alarm going off in one of the maintenance buildings. The default decision today is often a call to the site manager followed by an inconvenient, time-consuming site visit or a call to the local police force with a request to investigate (which may be ignored). Video verification enables the existence and nature of an intrusion to be immediately detected and addressed. Using Honeywell’s Videofied, a visual verification technology, an Arizona-based security contractor Eyesite Security recently apprehended a copper theft ring of three men and a woman who had been repeatedly targeting a construction site and stealing metal in the back of a van. The company used mounted wireless, cordless, weatherproof MotionViewers throughout a jobsite to act as portable sentries which enabled a quick, effective response. Detecting Fire And Toxic Emissions Another area that video verification is accelerating decision-making is in the crucial early detection of fire and other toxic emissions. Honeywell’s VESDA air sampling technology is up to 15 times more sensitive than a standard ceiling-mounted smoke detector. The addition of video verification to this product is compelling for installers and end users. Triggered by the smoke alarm, new technologies such as the ADPRO SmokeTrace can analyze images from strategically placed cameras to confirm the presence of smoke using video technology. These images are then transmitted to a CMS for assessment and appropriate action as well as actionable intelligence for first responders that speeds up and improves their decision making. Video verification is accelerating decision-making in the crucial early detection of fire and other toxic emissions Integrating Security And Building Management The seamless integration of various security, safety and building management technologies into one unified system is another way organizations can significantly accelerate the speed of both human and machine-to-machine decision making. A simple example is video management systems - like Honeywell’s MAXPRO® VMS, which enable a user to control multiple sources of video subsystems in a facility to collect, manage and present video in a clear and concise manner. This provides security teams at large sites with the ability to view multiple video inputs concurrently, weighing up risk in real-time and reacting quickly to threats. A sophisticated example is the Honeywell deployment of the Pro-Watch® integrated security management suite at Nantes University Hospital in France, which includes video surveillance, access control, and intruder detection systems to improve the security of staff members, visitors and patients. A single monitoring center allows alarms and video footage to be monitored by security staff, while another set of cameras are deployed to control the access of emergency and service vehicles to the hospital. The management tool also allows the hospital’s 12,000 professionals, and 5,000 guest visitors, to access the hospital’s buildings, car parks and restaurants using a unique access card. Benefits Of Superior User Interface Much has been made about the ‘Apple effect’ on all industries, driving up the quality of the user interface and simplicity of the experience. However, the major benefit of a superior UI is not aesthetic, it’s functional. Simple, clearly laid out user interfaces can significantly speed up the amount of time taken to install, learn, operate and maintain a system, as well as reducing manual errors. Honeywell seeks to create its systems with a ‘"Learn One, Know Them All" philosophy for this reason. In summary, the digital world has significantly increased the speed of doing business. It has raised customer, employee and stakeholder expectations to new heights. Video surveillance technology – analytics, verification, integration, UI - is quickly evolving to match, but companies must adopt it aggressively to keep pace with the breathless new business environment.
Nowadays, there is a lot of hype around data and its utility for almost any industry – from security and law enforcement to business operations and retail. While we are inundated with information about data and its significance to business success, technological development and fulfilling the promise of the Internet of Things, we don’t always get practical feedback as to how to obtain this valuable data from the resources available to us. Security teams feel this challenge acutely. As an industry that depends on accurate intelligence and real-time information, data is vital for preventing breaches, reacting to threats, and maintaining public safety. Obstacles In Video Surveillance Monitoring One of the primary resources at the disposal of security teams is video, yet extracting insights from this medium has never been particularly efficient. Monitoring video feeds takes time and – even if security teams have sufficient resources – after twenty minutes of reviewing surveillance footage, 95% percent of incidents are likely to be missed and 98% of recorded video is never even watched (source: Accenture. New developments in video analytics are revolutionising this reality. Video analytics based on Video Synopsis technology makes it possible to review hours of video in minutes and easily extract actionable data from video, enabling immediate and effective response. To fully understand how this works and how to retrieve these insights, we need to break down what actionable data means, how it is extracted from video and how to interpret the data output and results. Video Synopsis Technology Simply put, actionable data is information that can be easily and effectively utilised. Regardless of the business sector or market, actionable video data refers to information about who and what is being viewed, as well as quantitative statistics about these elements, enabling the detection of anomalous behavior. Using the who and what data, viewers now have statistical data about the video content Video Synopsis technology analyses the video and determines all the objects in the video. It then classifies this data to make it easier for the viewer to understand who is in the video. Objects are evaluated and indexed based on factors such as size and appearance, enabling the technology to filter them into categories, such as person or vehicle. Smart Video Synopsis can deliver rich classification, drilling down to categories such as gender and vehicle type, from buses to bicycles and everything in between. The technology also determines what the objects are doing: where and how fast they are moving, – noting any lack of movement, as well – and how long the behavior persists. Using the who and what data, viewers now have statistical data about the video content. Having these statistics is key for understanding the baseline of activity in a video feed. Once normative behavior has been analyzed and established, the viewer can be alerted in the case of abnormal behavior, which, for instance, could be used to indicate a security threat. Extracting Of Actionable Data Ironically enough, the only way to extract actionable data is possessing plenty of video data. Today, there are various video analytics technologies that can extract and identify objects with deep learning techniques, using deep neural networks (DNNs) that imitate the way humans are taught and learn. Processing multiple videos and through deep learning techniques, these technologies can detect, classify, and recognize features and objects in video better and faster. Using video data, retail businesses can decide where to display expensive products, prevent shop lifting, and enhance the overall customer experience By processing more video and aggregating more metadata, the right system becomes increasingly efficient at searching, tracking, and understanding object behavior in videos. It can be used to learn and monitor activity, closely analyze complex scenes, and present object behaviours in a detailed and organized fashion that makes it easier to evaluate. For example, increased scene coverage for occupancy, crowd and queue control, cross camera search and, recently, metadata aggregation over time trending. Metadata is also easier to store and save than the actual video footage, because it takes up less bandwidth. Effective video analytics solutions can extract information from video in the form of metadata, quickly and cost-effectively upload the metadata to the cloud and aggregate it to generate reports and identify developing trends. Interpretation Of Video Data Results Metadata is the key for further unlocking the potential of video analytics, but, for the data to be useful, it must be presented to the user in conducive ways: Each vertical has its own requirements for ingesting and applying data from video, and video analytics offers solutions for the varying needs of every business type. For law enforcement and safety organizations, for instance, the ability to review large volumes of video quickly is important. Video analytics based on Video Synopsis enables security teams to watch hours of video in minutes, by simultaneously presenting objects that appeared at different times in the original video. This helps investigators quickly identify threats and find targets in recorded video. Video analytics based on Video Synopsis enables security teams to watch hours of video in minutes Uses For Data In Retail Applications Enterprise businesses, such as retailers, have different needs and are more reliant on statistical data derived from video than from watching the actual video footage. Video data can be presented in easily readable dashboards, and reports and business intelligence can effectively be disseminated throughout the organization. As a result, businesses can understand where customers tend to linger in stores and which displays are most popular: Information which can then be used to decide where to display expensive products, how to optimize staffing, convert wavering shoppers, prevent shop lifting, and enhance the overall customer experience by understanding and meeting their preferences, habits and needs. From security teams to corporate businesses to municipal bodies, having actionable data helps all organizations streamline their operations, recognize inefficient work flows and understand which behaviours and activities are most effective. The technology is developing in a direction where business intelligence offered by video analytics is becoming predictive, opening doors to more efficient business practices, from enabling faster response to prevent terror to validating investment in video across verticals and use cases. Infographic: How To Prepare For Active Shooter Incidents
Millennials are an important market, and in one sense, they represent future possibility. The changing tastes and trends of this tech-savvy “Generation Y,” who came of age around the turn of the millennium (circa 2000), are an important consideration in the marketing of security technologies, among many other things. Fortunately, according to a recent survey from ADT, millennials will likely be dependable consumers of security technology products and services for years to come. Smart Phones Essential For Personal Protection Millennials’ dependence on smart phones and smart watches is legendary, and ADT’s survey points to a not-so-obvious benefit this demographic derives from their smart devices: Peace of mind. According to the survey, 90% of millennials say smart phones and related technologies provide them peace of mind when they are alone. In effect, millennials see smart phones as essential devices for their personal protection (in addition to serving almost every other human need). Further, fearless millennials also admit their sense of adventure has limits: some 74% say they have been worried about their physical safety at some point in the last 12 months. Some 75% say they are interested in purchasing a personal security device (such as ADT’s Panic Response app and monitoring service available on Samsung smart watches). Security Concerns Of Millenials 76% of millennials - men and women - have avoided specific experiences due to concerns about personal safety. in the past 12 months, 34% of millennials have avoided crowded spaces such as sporting events or malls. 30% percent of respondents have avoided public transport, 26% have opted out of solo travel, and 25% have not exercised alone due to personal security 90% of millennials take a different route home, switch up the time and place of their exercise, and/or carry pepper spray. 91% of millennials living in urban areas (versus 82% of rural dwellers) think of technology as a safety net. How millennials perceive danger It goes without saying that we live in a dangerous world, and it behooves us (of all ages) to take precautions and be attentive to security. How people perceive danger, and how willing they are to take precautions, is another variable that can ensure a lucrative future in the consumer market for security products and services. That perception and that willingness can be observed in Generation Y. The ability to fully perceive risk comes as a function of age. Young people, for example, may engage in risky behavior because they feel immortal or they do not fully grasp the dangers involved. It is encouraging to know that the tech-savvy millennial generation has developed a healthy awareness of the dangers of the world – and they will likely be good customers for the security marketplace for years to come. Further, the next wave of consumers, “Generation Z,” is growing up in an even more sophisticated media and computer environment – they are also likely to see technology products as a useful safety and security tool.
Global positioning systems (GPS) have a role to play to combat shoplifting, especially in the fight against the growing trend of large-scale organized retail crime (ORC). Todd Morris, founder and CEO of BrickHouse Security, recently explained to me how GPS fits into the fight against retail crime. A variety of GPS devices – from small “micro” sensors to plug-in devices for cars to wired devices – can all be tracked using the same cloud-based service, which manages the devices. GPS devices provided by BrickHouse and others can be inserted in retail goods by a drug retailer, department store or even by a pharmaceutical manufacturer. The devices are often inserted into expensive luxury goods. In each case, the industry pays BrickHouse or another supplier for the GPS devices, which allow the goods to be tracked by police. Many law enforcement organizations have access to the cloud service, which they use for ORC investigations. “They’re not just trying to thwart the individual shoplifter, but organized crime,” says Morris. “It’s fencing that creates the demand. We help law enforcement officers shut down the fence.” The platform is designed to promote collaboration between retailers and the police. In each jurisdiction, each GPS tracker is linked to a police investigator who gets an alert of its location. It’s a good example of the benefits of approaching a problem from multiple angles. While out shopping, we see a lot of investment by retailers in preventing shoplifting – video cameras, inventory sensors, parking lot barriers to prevent smash-and-grabs. If all these measures fail, it’s good to know there’s a chance of solving the crime by following the stolen goods.
Globally-renowned Pay on Foot parking systems manufacturer, DESIGNA, has worked with the White Rose shopping center in Rhyl, North Wales, to update its car parking system to the company’s advanced ABACUS software and equipment. Contactless Card Payment The installation included new state-of-the-art entrance and exit terminals accepting tap in/tap out contactless card payment technology After many successful installations abroad, the shopping center is the first DESIGNA site in the UK to have installed its new tap in/tap out contactless credit card technology. The installation included new state-of-the-art entrance and exit terminals accepting tap in/tap out contactless card payment technology. There are also three full pay stations, a DBS server, manual pay station and intercom. All of this helps to improve the efficiency and security of the car park, which is popular with shoppers due to its seafront location. As the first part of the shopping experience, the convenience and availability of a car park is crucial to the overall service and satisfaction of a customer. DESIGNA recognized this and developed ABACUS, an advanced car park access system that intelligently integrates various elements to create the ultimate system that is highly reliable and requires less maintenance. It can also cope with large volumes of traffic while providing the highest level of monitoring to ensure a secure parking environment. ABACUS Car Park Access System The parking system is barrier controlled and makes use of DESIGNA barcode ticket technology. In addition to the standard ticket technology, the car park offers the facility to tap in/tap out using a contactless credit card. This operates with a unique identifier from the credit/debit card as a substitute for a ticket for the duration of the stay at the car park. When the customer presents a contactless card on entry, it recognizes them and by tapping again at the exit it automatically calculates the tariff and allows payment to take place at the exit. The system has three pay on foot machines which accept coins, notes and credit cards. With more than 30 stores, White Rose shopping center, Rhyl’s number one shopping destination, has a wide range of quality stores. Located in the center of the town, White Rose is a short walk from Rhyl’s seafront, railway station and sea aquarium, and has direct access car parking for 300 vehicles. The center previously had a chip coin solution installed on site. Advanced Ticket Machines The biggest advantage of having the DESIGNA system in place is the easy payment method" Sue Nash, Center Manager at the White Rose commented, “The biggest advantage of having the DESIGNA system in place is the easy payment method. The advanced ticket machines make it possible to pay using several means, therefore reducing the problem of queuing at the pay machines and having to pay with change. Another payment option we now have is the facility to pay through mobile devices and via contactless cards.” She continued, “The majority of people move around with credit cards rather than cash and having a versatile payment option in the car park makes for a painless process. The maintenance of the system at our local level was extremely important to avoid costly and timely engineer callouts. Simple things like ticket and coin jams, system resets are now extremely easy to resolve as is the exchange of entry tickets when required. I would certainly recommend the DESIGNA system to others and we are extremely pleased with the results.” Car Parking Ease And Convenience Specifier Andrew Bailey, of Parking Ideas, commented, “Parking Ideas is a complete car parking and transportation consultancy that helps institutions, property owners, landlords and managing agents develop and optimize their assets. I have worked with the White Rose shopping center for a number of years and following a competitive tender found that DESIGNA’s systems best suited the client’s requirements.” He continued, “The ABACUS system is good value, commercially viable and ticked all the right boxes for the White Rose. It is very important to have the facility to pay by card, so the payment terminals having this feature are vital to the center and have made all the difference to the running of the car park. Parking Ideas has been in the parking industry for more than 15 years, so we have worked with DESIGNA before and are very happy with the end result.” DESIGNA Ticket Terminals The car park’s entrance and exit are installed with DESIGNA In+ and Out+ ticket terminals so that using the site is fast and easy The car park’s entrance and exit are installed with DESIGNA In+ and Out+ ticket terminals so that using the site is fast and easy. The advanced terminals operate on the lowest energy consumption of their class with the ability to hold more tickets than before, with the bin adapting itself to the fill quantity. Customers are greeted with excellent user-friendliness due to the simplicity of the equipment and illuminated display with clear instructions. The four-way barcode readers also ensure visitors can insert their ticket any way round into any of the pay stations around the site. DESIGNA Pay On Foot Machines For payment, three of DESIGNA’s new Pay on Foot machines are in place in the car park. This allows customers to pay for their visit before returning to their car and exit the car park more quickly. The pay station is deliberately designed to allow disabled customers to pay freely without assistance. Each of the pay stations is installed with an interactive monitor that makes it easy to pay and offers several different languages. Shopping center management has full control of the ABACUS system through the DBS server, with a manual pay station (MPS) to allow them to create or override payments. The control room also links with the ticket and payment terminals via a DESIGNA VoIP Intercom to assist customers if required. Global Implementation DESIGNA has more than 15,000 systems installed globally across a wide range of car park situations DESIGNA’s parking systems are used in a number of impressive shopping centers around the world. These include the Dundrum shopping center in Dublin, the Mid Valley Megamall in Malaysia and the Mall of Emirates in Dubai. In the UK the Belfry shopping center in Redhill, the Woolshops shopping center in Halifax and the Wellgate center in Dundee have also benefited from the ABACUS system. Recognized worldwide for its high quality and intelligent systems, DESIGNA has more than 15,000 systems installed globally across a wide range of car park situations, including shopping centers, airports and hospitals. ABACUS is one of the company’s innovations and demonstrates the endless possibilities available to car park operators. The future-proof technology allows for expansions of premises or new property acquisitions by allowing additional systems to be added to the network. In its many global applications, ABACUS has proved to be an effortless system for both operators and users and is a great investment for companies looking to the future.
Rasilient Systems, Inc., the pioneer in video surveillance systems purposely architected for IP video recording, has been chosen to provide video surveillance storage solutions for Global Village Dubai, billed as the “world’s largest” tourism, leisure, shopping and entertainment project. Now entering its 21st season, Global Village Dubai is the Middle East’s first family multicultural festival park. The attraction entertains more than 5.3 million guests each season and has more than $2.2 billion AED in business transactions ($599 million American dollars). From November through April each year, Global Village Dubai visitors enjoy a shopping experience in more than 30 pavilions, 120-plus kiosks and two dozen restaurants and cafes throughout the season’s 159 days of operation. Video Surveillance Storage Solutions “With more than five million visitors each year, Global Village Dubai required a solution that delivered high quality video recording and reliability,” said Sean Chang, CEO of Rasilient Systems. “At Rasilient, we are honored to have been chosen to provide a very important element of the overall security solution at Global Village Dubai. We designed our purpose-built video surveillance storage solutions for projects just like this.” “Our successful partnership with Rasilient means that we understand individual market demands, ensuring that we exceed expectations,” said Dr Mohammad Alketbi CEO of Forceis. When it comes to security solutions, we believe that quality counts. A 24/7 system availability can only be achieved through a robust and dynamic solution" “When it comes to security solutions, we believe that quality counts. A 24/7 system availability can only be achieved through a robust and dynamic solution.” Physical Security Integration Services Rasilient partnered with Forceis Integrated Security Systems, a system integrator, to provide state-of-art security operation for Global Village Dubai. Forceis is an innovative forward-thinking organization that provides expertise around physical security integration services in the United Arab Emirates. The video surveillance cameras at Global Village Dubai are managed by Milestone’s XProtect Corporate Video Management Software (VMS). Rasilient is a Milestone Systems Certified Solution Partner and together the companies have partnered in a number of successful video surveillance deployments, particularly in the growing Middle East region. “Global Village is pleased with the products and services Forceis Integrated Security Systems Offers. We have been extremely satisfied with the support provided by the technical staff and the professionalism throughout the company,” said Mansoor Salem, Senior Security Manager of Global Village. “The stability and resiliency of the Rasilient solution is impressive. System uptime is crucial to our business and we’ve had zero outages since we installed Rasilient. We are confident in our ability to rapidly scale our IT infrastructure no matter what size of customer now walks through the door.” ApplianceStor VMS Storage Servers The video surveillance storage solution used at Global Village Dubai includes six Rasilient ApplianceStor 74 Rack high performance VMS storage servers The video surveillance storage solution used at Global Village Dubai includes six Rasilient ApplianceStor 74 Rack high performance VMS storage servers that provide 100TB of storage. Rasilient’s ApplianceStor 74 Rack mount integrates VMS and storage into a simple-to-use, high performance video surveillance server solution. This eliminates the cost of a separate VMS server, significantly reducing cabling as well as the challenges of integrating VMS, OS, commodity server and storage. Proactive Monitoring Technology With Rasilient’s video surveillance storage solutions, every single camera frame is processed and recorded – what’s referred to as No Frame Drop – which is essential with the variety of security scenarios at Global Village Dubai that might call for video retrieval, said Chang. The ApplianceStor 74 is engineered to monitor its own “health” and operations to ensure that the system doesn’t fail when it’s most needed. This Proactive technology monitors the health of every disc drive in the system to enable cloning right before an actual drive failure. Global Village Dubai joins the list of the many projects Rasilient has completed in the UAE and surrounding areas over the last few years including the Zero 6 Mall that opened in April in Sharjah, United Arab Emirates.
Rasilient Systems, Inc., the pioneer in video surveillance systems purposely architected for IP video recording, has been chosen to provide video surveillance server and storage solutions for Zero 6 Mall, the impressive new-generation shopping destination that opened in April this year in Sharjah, United Arab Emirates. Zero 6 is a 16,000 square-meter complex that offers a diverse selection of dining, retail and entertainment attractions. Strategically located in Al Juraina, in close proximity to prominent city landmarks like University City and Sharjah International Airport, Zero 6 celebrates Sharjah’s evolving lifestyle community experience. Security Integration Software “Security is always the top concern in designing and developing a popular tourist and resident destination like Zero 6 Mall. Rasilient is honored to have been chosen to help secure this impressive and unique facility,” said Sean Chang, CEO of Rasilient Systems. Rasilient worked with UAE-based system integrator Exceed Communications, LLC, on the Zero 6 Mall project. Exceed Communications is a leading provider of IT infrastructure and security system needs including network design, installation and management and video surveillance and IPTV systems. Video surveillance at Zero 6 is managed by SeeTec Video Management Software (VMS). An OnSSI Company, SeeTec is one of the leading solution providers for video surveillance in Europe. Unmatched Data Integrity “Video surveillance storage is critical for security point of view and we are fortunate to have the services of Rasilient Systems, which is a trusted name for unmatched data integrity and storage reliability,” said Issa Ataya, Managing Director, Alef Group. We are confident that Rasilient Systems will provide the most innovative and state-of-the-art technology for Zero 6 Mall" “Zero 6 Mall is a one-stop destination in Sharjah that appeals more to a new generation as it’s a premier lifestyle-oriented place. We are confident that Rasilient Systems will provide the most innovative and state-of-the-art technology for Zero 6 Mall,” Ataya said. Video Management Software Rasilient provided video surveillance storage for Zero 6 that offers unmatched data integrity, storage reliability and scalability to address future growth. Rasilient’s purpose-built technologies lower CAPEX and OPEX by extending product life expectancy and enabling scheduled maintenance instead of reactive maintenance as systems age. The video surveillance system in place at the mall provides petabytes of storage using Rasilient’s fully redundant ApplianceStor AS85R Server and PS5000 Rackmount IP Storage. Rasilient’s ApplianceStor AS85R is a modular server system which packs four high performance server modules in a single 2U rack mount platform providing unmatched performance and density. Each module can be used to integrate VMS, failover, archive, administration and access control servers in a single high density 2U system. The AS85R significantly reduces cost over a separate VMS server, reduces cabling and the ordeal of integrating VMS, OS, commodity server and storage. Because the AS85R is ideally suited for use in conjunction with Rasilient’s PS5000 Rackmount IP storage, the Zero 6 project also utilizes the PS5000. Rasilient’s PS5000 Rackmount IP storage provides a simple-to-use, high performance, and large capacity video surveillance solution Large Surveillance Installations Rasilient’s PS5000 Rackmount IP storage provides a simple-to-use, high performance, and large capacity video surveillance solution. The purpose-built storage array is optimized for high performance megapixel and large video surveillance installations – both key characteristics of the video solution used at the Zero 6 Mall. Rasilient's patented advanced video caching technology – VAN, FlowThrough, StreamAlign – enables no recording gaps and data locking and increases read/write performance. This allows the capability of using both high resolution megapixel cameras and heavy camera loads. With Rasilient’s video surveillance storage solutions, every single camera frame is processed and recorded – which is essential for the variety of mall security scenarios that might call for video retrieval. The Rasilient system is also engineered to monitor its own “health” and operations to ensure that the system doesn’t fail when it’s most needed. This Proactive technology monitors the health of every disc drive in the system to enable cloning right before an actual drive failure. Reliable Video Surveillance Solutions Zero 6 Mall is just one of many projects Rasilient has completed in the UAE and surrounding areas over the last few years, said Chang. “With the successful implementation of quality and reliable video surveillance solutions for projects like Zero 6, Rasilient continues its growth in the very important Middle East market,” he added.
The large crowds that regularly flock to downtown Houston, Texas, known as GreenStreet, call for heightened security measures. However, the 570,000-square-foot mixed-use center needed to balance a high level of security while maintaining an open and inviting environment that accommodates numerous businesses, delivery drivers, service providers and others who need open access to the property. With an eye towards improving both security and efficiency, the property’s owners decided it was time for a system upgrade. Choosing Hanwha Techwin Working with Houston-based Today’s Integration Inc., GreenStreet evaluated offerings from a number of vendors before selecting Hanwha Techwin as its video surveillance solutions provider. The decision was based on the quality, functionality, versatility and expandability of Hanwha Techwin’s products. Through SSM, GreenStreet’s security personnel can also enter log notes to maintain detailed activity records Today’s Integration designed an advanced video surveillance solution built on Samsung Security Manager (SSM) video management software. The system allows GreenStreet’s security staff to monitor live and recorded video, control PTZ cameras and communicate via two-way audio from a central command center. The system employs multiple Samsung 5080R IP dome cameras, SNP-5200H PTZ dome cameras and 6084R fixed cameras. The system’s NVRs are located in a server room and are connected directly to cameras for recording and to SSM for video playback. Video is transmitted across GreenStreet’s network via hybrid fiber, connecting the multi-site buildings to distribution switches, which also provide PoE to the Samsung cameras also implemented by Today’s Integration, Inc. providing a turn-key solution. Implementing New Security Measures When vendors, contractors or service providers arrive at the bay doors, they press the intercom’s call button to contact GreenStreet’s security staff at the control center. Simultaneously, a live video feed pops up on-screen in the security command center, allowing staff to see and communicate with the individual at the door. Through SSM, GreenStreet’s security personnel can also enter log notes to maintain detailed activity records. The system has also proven effective in assisting the Houston Police Department, which requests video from time. Best of all, the video surveillance solution is easily scalable, allowing more cameras and NVRs to be added as GreenStreet continues to grow and expand.
With 4 million square feet of space, the Megabangna Shopping Centre is the first shopping centre of its kind in Thailand. Implementing a comprehensive security system was an important part of ensuring the safety and security of customers, and the Centre’s loss prevention strategy. By addressing gaps in coverage throughout the shopping centre, the security team knew that they could more easily track down lost items for distressed visitors, monitor suspicious activity, and in turn prove or disprove claims. To enhance safety, the Centre, in partnership with security systems integrator Entech, deployed a complete Avigilon surveillance solution, including 500 cameras, which were installed throughout the shopping centre and the parking lot to provide full coverage of open areas. Chosen camera models included Avigilon HD Multisensor, H4 Bullet and H4 Dome cameras. H4 Dome and H4 Bullet cameras provide exceptional image quality in a range of different settings H4 Dome And H4 Bullet Cameras H4 Dome and H4 Bullet cameras provide exceptional image quality in a range of different settings, while the HD Multisensor camera has up to four cameras that cover up to 360 degrees of viewing range. These combined camera solutions help minimise blind spots, which allows the Centre’s security team to monitor important activity throughout the premises, both indoors and outside. The cameras are only half the solution for the Centre. The hub of the security solution is the Avigilon Control Center (ACC) video management software. With advanced and fast video search features, the software enables security operators to quickly find and review surveillance footage, helping the Centre security team resolve thefts and similar claims at a higher rate than with the legacy solution. Retail Security Southeast Asia’s diverse mall scene offers unique shopping experiences for tourists as well as locals, with high-end boutiques to one-of-a-kind night markets. Megabangna Shopping Centre, located in Bangkok, is one of Thailand’s largest retail complexes. With 4 million square feet of space, over 840 retail shops, and parking for 10,000 vehicles, the Centre is the first shopping mall of its kind in the region—creating a unique security need. The Centre is the first shopping mall of its kind in the region - creating a unique security need With the motto ‘Everything Under One Roof,’ the Centre quickly earned a reputation as the perfect place to spend the weekend with friends and family, or to pick up everyday household needs. As a result, excessive crowds pack the walkways and its 10,000 parking spots are regularly filled. Safety And Security Of Customers Given the complexity of the Centre facility, and the high foot and vehicle traffic acquired onsite, the security solutions in place needed to be reassessed. Commonly reported incidents at the mall included cars being vandalised or broken into while parked in on-site structures, and busy shoppers losing personal items throughout the mall grounds during their visit. The safety and security of customers—along with ensuring a great customer experience for every visit—are top priorities for the Centre. Implementing a comprehensive security system was also an important part of the Centre’s loss prevention strategy to save the company time and money. The installation of Avigilon solutions took half the estimated length of time, making the transition easy for the Centre’s team from the start. Avigilon’s easy-to-use software helps them search footage in under 10 minutes ACC Software Once installation was complete, ACC software further simplified things for the security team by allowing them to identify problematic situations with powerful and efficient software. When searching footage of areas with heavy foot traffic, the Centre’s security team was able to identify problems around the busy centre in record-breaking time. Since deploying ACC software, the Centre has shortened a process that at times could take hours or days—Avigilon’s easy-to-use software helps them search footage in under 10 minutes, while saving effort and money during an investigation. Given this measurable success, the Centre recently expanded the use of Avigilon solutions into an additional parking structure. Avigilon solutions implemented help make the security team’s jobs easier and keep patrons safe.
Checkpoint pioneered RF technology’s use in the retail industry and is now ushering in a new era through the introduction of a brand new electronics platform that is resetting the boundaries of what is achievable, both in terms of antenna design and functionality. Simon Edgar, Senior Director EAS Systems & Software at Checkpoint Systems, gives some information about the thought process behind the new NEO system. 1. Checkpoint is noted as inventing the first Radio Frequency-based Electronic Article Surveillance system, what would you say has been the main driver for you to re-think the whole Radio Frequency design? “Checkpoint has a long reputation of delivering quality RF hardware and labels. We have maintained our position as the market leader as we’re always looking for ways to improve the solutions we offer. That said, there are only so many antenna designs and innovations that you can come up with, while working from the same blue print. With the rapid rate of change retailers are having to adapt to, it made sense that our solutions were able to cope with these changes, particularly the increasing demand for connectivity between multiple new technologies and sensors. That’s when we started to think outside of the box, about redefining the antenna design – so that this valuable piece of hardware is fit for the rigours of today’s retail environment.” 2. How did you set about creating NEO? “Discussions about a new electronics platform started a couple of years ago. As technology changes, the options to adapt our electronics platform also open up, so we started to re-think the traditional RF loop concept. Bricks and mortar stores are striving to be more technologically advanced and connected in everything they do, in order to bring new customers through the doors and maximize their sales.As technology changes, the options to adapt our electronics platform also open up, so we started to re-think the traditional RF loop concept" So it made sense to apply the same philosophy to our antenna portfolio. We’re extremely proud of what we have achieved in such a short period of time. It demonstrates that we’re at the forefront of retail technology and not many vendors can have a market ready product available within just eight months.” 3. How many people have been involved in its development? “The project was split in two, with an electronics development team and an antenna design team. All together the project has involved Checkpoint employees from around the globe, including 20 engineers, 10 technical designers and the entire senior management team of Checkpoint. This doesn’t include marketing, sales and our customers – who have been involved throughout the process. It has been a true team effort and we have combined the wealth of retail experience and technical know-how within our business to create something really special.” 4. Acousto-Magnetic (AM) technology has presented some benefits to retailers over Radio Frequency, including wider aisles. Why have you continued to invest in RF? “We believe that RF technology has more benefits than Acousto-Magnetic, including cost, detection and energy usage. It has always been our preferred option for antenna, labels and source tagging – where we protect manufactured goods straight out of the factory. The latter often involves a wide selection of differing tag sizes and formats, and when we started to investigate new ways to lay out the electronics, previous performance boundaries related to tag size started to melt away. We soon realized that the NEO platform would enable us to incorporate new connected technology, while early test results showed the detection rates in the new electronics configuration was outstanding, enabling retailers to achieve the same distance between antennas that AM technology provides.” 5. You are using NEO to develop sensors for different vertical markets, why is it important that different stores have different types of antenna? “When shopping on the high street or in malls, you usually spend a few hours browsing. Stores spend a lot of time to make their displays appealing and ensuring entrances are as open as possible to entice people in. As such there has been increasing demand for antenna designs that are minimalistic and deliver a clear eye line to the displays, rather than customers’ not being able to see past the point of entry/exit security systems. In contrast, grocery or DIY stores tend to have more frequent footfall, often with trolleys. Designs for these environments need to be sturdy enough to take a few knocks and last a good few years under these harsher conditions. Thanks to the NEO electronics platform, the scope for varied designs has opened up dramatically, so over the next 12 months expect to see some exciting design concepts that can be utilized across the retail industry.” 6. Do you see the adoption of RFID speeding up across Europe, and is that why being able to upgrade to RFID is important? “RFID has been talked about for a while and many retailers are now beginning to adopt this technology. We are also seeing the emergence of Bluetooth and NFC, while some retailers are experimenting with other wireless technology, Chatbots, VR, AR and AI. The customer journey is more complex and a diverse range of solutions are being created that help stores communicate with customers and improve the shopper experience.Over the next 12 months expect to see some exciting design concepts that can be utilised across the retail industry" So really, it’s not just about upgrading to RFID anymore, it’s about all round connectivity. By offering a wide range of ‘intelligent’ options, our NEO electronics present retailers with the ability to upgrade at any time; we are expanding retailer options beyond what has ever been possible with entry/exit systems.” 7. Connectivity is a key USP of NEO; how are retailers looking to connect their stores and what are the common challenges? “As we just touched on, connectivity is playing an ever increasingly important role in the retail industry. Different technologies can be combined to provide wider information and hugely valuable, actionable data for retailers. NEO will become an active contributor to this data flow and will provide many different insights that will help a retail store run more effectively, not only in reducing losses, but improving customer engagement.” 8. 75% of retailers globally say their major investments in the next decade will be in in-store tech. Why is it important retailers introduce new technologies, like NEO, into their stores now? “Recent studies have shown that bricks and mortar stores are still an important part of the customer journey. In fact, a large percentage of shoppers still want to visit stores despite the ease of shopping online. But however they choose to shop, their expectations remain similar – they want to easily find what they are looking for, they expect instant customer service, and, perhaps most importantly, they want an easy checkout. This is where technology, like NEO, becomes a key part of a physical store’s modern day infrastructure. Delivering actionable, real time data to staff in-store, can significantly improve the consumer experience, keeping customers loyal and the store relevant in this new landscape.”