Residential security systems
ProdataKey (PDK), an innovator of cloud-based networked and wireless access control products and services, will host the second annual Cloud Access Summit on June 13, 2019 in Salt Lake City, UT. This exclusive event for dealers, integrators and security professionals offers a day packed with educational sessions focusing on the hottest industry trends and topics related to cloud access and its many complementary technologies, presented by executives and thought leaders representing a cross-sect...
PAC & GDX, providers of access control and door entry solutions, are showcasing the range and depth of their innovative technology on Stand IF2930 at IFSEC International 2019. From a single door installation to a fully integrated network based system, the company’s extensive portfolio provides unbeatable reliability and robust functionality, at a price point that enables installation in a diverse range of residential and commercial buildings. In order to provide integrators and end us...
Who is more likely to rob your home – a friend or a stranger? Is a burglary more likely to occur when you are at home or away? Does gun ownership contribute to more effective home security? What about a loud, barking dog? A recent survey by Reviews.org considered these and other consumer preconceptions about home security and how they compare with the facts. "Everyone wants to feel safe at home but not everyone knows which home safety measures will actually help protect them,” say...
Among the cloud’s many impacts on the physical security market is a democratization of access control. Less expensive cloud systems are making electronic access control affordable even to smaller companies. cloud-based access control With the growing cloud-based access control market, integrators can find more opportunities in small businesses and vertical markets that typically wouldn’t be on the radar of their sales team. Large upfront costs for a server, software and annua...
Delivering another high-value benefit to users, the Maxxess eFusion security management platform now integrates off-the-shelf and seamlessly with the widely used range of deister electronic key management systems. With this latest off-the-shelf integration, eFusion users can now manage all their keys from their centralized security management platform, reducing the risk of security breaches and streamlining their day-to-day operations. Modular and scalable, the deister electronic systems encom...
Control4 Corporation, global provider of smart home solutions, has announced Control4 Smart Home OS 3. Control4 Smart Home OS 3 is designed to unify hundreds of connected devices within the home, control them all from a single platform, delivering the personalization that homeowners want, and facilitating the professional support that smart home technology needs. Control4 Smart Home OS 3 Control4 Smart Home OS 3 is designed to simplify the use of many connected devices throughout the home, exc...
Miotta, formerly Mivatek, has unveiled its newest “Smarter Premises as a Service,” allowing global service providers to offer turnkey, RMR-based, smart home, enterprise, and care protection services. Miotta SPaaS Multi-Cloud Software The new Miotta Smarter Premises as a Service, or SPaaS, relies on Miotta’s advanced mobile-cloud software The new Miotta Smarter Premises as a Service, or SPaaS, relies on Miotta’s advanced mobile-cloud software. Using this specialized software, service providers can offer their customers turnkey, automated, expandable video-IoT systems with integrated multipurpose and multi-location capabilities. These systems ultimately provide homeowners with collaborative video-verified security, safety, and care service, giving them the utmost peace of mind by ensuring that all respective authorized mobile users are alerted in the event of a security- or health-related event. Competing with ADT, Vivint, Comcast, and AT&T, Miotta’s SPaaS requires no professional installers, a significant cost savings. Miotta’s mobile-cloud allows service providers to offer interactive/collaborative, high-roof-count monitoring services, while dramatically reducing the providers’ capital and operating expenses and enabling them to expand their geographic range and scope of service. This translates to increased ARPU (average revenue per user) and allows Miotta’s B2B customers to collect valuable premises data, increase brand awareness, and strengthen customer loyalty. These security services are not only available to residential users but to enterprises of all sizes as well. Video-IoT Security System Consumers will see considerable benefits from Miotta’s SPaaS offering. Starting with a simple video-IoT security system, consumers can easily expand their system to cover multi-location smarter homes, and business security systems covering video-verified security, safety, and care protection services in one single mobile-app. The addition of professional monitoring services provides consumers with an additional security safety net. Further, the video verification feature of the system will help to significantly reduce false alarm rates. The user collaboration app allows the system owner to manage video access privileges with video privacy and supervisory control The user collaboration app allows the system owner to manage video access privileges with video privacy and supervisory control. Owners and family members can be functionally separated from neighbors, friends, and concierge oversight while all are alerted simultaneously in the event of an emergency. The video-verified app also connects to professional monitoring call centers. The event video recording and verification prevents false alarms, and the recorded-event video evidence ensures prioritized emergency response from first responders. Smart Home Solution “We are excited to unveil our newest Smarter Premises partnership program not only to security dealers but to global service providers,” said Joe Liu, Miotta CEO. “Our turnkey, video-integrated security, safety, and care mobile-cloud has made smart home and enterprise protection easy and affordable for service providers and consumers.”
Kwikset brand of Spectrum Brands, Inc. – Hardware & Home Improvement Division, globally renowned residential security solutions firm, has introduced the next generation of its popular Signature Series Deadbolt with Home Connect. Signature Series Deadbolt With Home Connect Available in both traditional (round) and contemporary (square) models like the original version, the new Signature Series Deadbolt (2nd Generation) with Home Connect will feature two significant upgrades: The lock will utilize the newer Z-Wave Plus 500 Series chips. Supporting over-the air firmware updates, the new chip extends the lock’s wireless range while providing robust network security and encryption. The lock will also feature a smaller interior footprint, creating a more pleasing aesthetic and blending in more easily with any décor. Kwikset Single-Cylinder Deadbolt With these two substantial enhancements, the Signature Series (2nd Generation) is expected to extend the popularity of this well-received lock line. Utilizing the popular Kwikset single-cylinder deadbolt as its foundation, this is the ideal lock for the first-time homebuyer or homeowners who want to experience the safety and peace of mind of a Home Connect solution an entry-level price point. SmartKey Security Kwikset’s Signature Series Deadbolt offers advanced features for maximum security When connected to any standard smart home hub, these motorized deadbolts enable true remote locking and unlocking. This allows homeowners to remotely access and control the lock from anywhere in the world, using the app from the homeowner’s home automation controller. As a result, they can lock a door while traveling for work or vacation and can also remotely provide access to their home to service providers, guests or other family members. Users can also attain valuable information through their smart phone and have the peace of mind of knowing a door’s lock/unlock status. Like its predecessor, Kwikset’s Signature Series Deadbolt (2nd Generation) with Home Connect offers advanced features for maximum security and convenience, including Kwikset’s patented SmartKey Security, which not only protects against advanced break-in techniques but also allows homeowners to re-key the lock in seconds without a locksmith.
Johnson Controls will soon announce the availability of the LUX KONOzw Smart Hub thermostat through its DSC channel. This is the first KONO thermostat featuring Z-Wave technology. KONOzw allows users to seamlessly connect DSC security systems, including PowerSeries Neo, iotega and PowerSeries Pro, when combined with SecureNet or Alarm.com interactive services to the smart thermostat through the Z-Wave smart hub. Universal Compatibility KONOzw offers all the traditional modes of a smart thermostat, including heat & cool and works with forced air, gas, oil and electrical furnaces, giving end users the flexibility they need when choosing a thermostat. It also features universal compatibility with heat pump systems with or without Aux/Emergency heat and hydronic zone valves. KONOzw also provides flexible installation with battery (4 AA batteries included) or C-wire powering options. Its patent-pending interchangeable décor-snap covers enable users to personalize the device – adding individual flair to the thermostat. “The integration of KONOzw with Johnson Controls’ security systems illustrates the power of the smart home and our broad footprint for bringing innovative solutions to the market,” said Rob Munin, general manager of thermostats at Johnson Controls. Leveraging Smart Systems Capabilities “The Z-Wave technology opens doors for organizations who want to integrate more functionality into a smart hub to further leverage the capabilities of their smart systems. We believe the KONOzw is an attractive solution for commercial and residential markets.” The use of Z-Wave technology allows the thermostat to connect to other parts of a smart home through Alarm.com or SecureNet, while using minimal resources, in turn increasing battery life and reducing overall operating costs. With complete customisability available, users can reap all the benefits of a sleek, easy-to-use smart thermostat, while personalising it to their home decor.
Interlogix, a global leader in security and life-safety solutions, introduces Simon XTi-5i, a self-contained, wireless security system for heightened residential security and convenience. An update to the Simon XTi-5 system, the new platform supports 80 wireless zones, features a 5-inch color LCD touchscreen and is compatible with a wide range of devices through leading service providers. Interlogix is a part of Carrier, a leading global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies. Simon XTi-5 Wireless Security System “The latest version of the Simon XTi-5 system helps synchronize homes to keep families connected, protected and a whole lot more,” said Cooper Briscoe, residential solutions product leader, North America, Interlogix. “The devices and accessories available through Interlogix and Alarm.com interactive services make it easy to customize systems that meet each family’s specific needs and priorities whether in a house, apartment or condominium.” When paired with an LTE modem from leading active home services provider Alarm.com, Simon panels can be used as a comfort management and automation system enabling local and remote control of Z-Wave devices such as wireless lighting controls, thermostats, door locks, garage doors and more. Home Security And Automation Solutions The intuitive touch screen panel is easy to operate, making it ideal for users of all ages The new system features a selectable user interface that matches the Alarm.com interactive services mobile application in color, style and icons – simplifying the user experience. At-a-glance system status provides a complete view of home security and automation systems, indoor temperature and outdoor weather. The panel comes standard with support for up to 80 wireless zones and a built-in battery backup keeps the system running in case of power failures. Paired with an LTE modem from Alarm.com, the Simon XTi-5i panel enables other home security and automation features including: Real-time look-ins and review of recorded snapshots for visual verification of alarms by using the Interlogix Image Sensor Voice, email and text message reports Two-way emergency communication with monitoring station personnel using the panel’s built-in microphone Menu-based system programming and testing for fast and accurate installation of the panel and supported devices. The intuitive touch screen panel is easy to operate, making it ideal for users of all ages.
Allegion, a provider of security products and solutions, announced its ENGAGE IP Gateway integrated with the latest version of RS2 Technologies’ Access It! Universal.Net software. RS2 Technologies released Version 7 of its software on March 11, which enables it to support Schlage Control, Schlage LE and Schlage NDE wireless locks as well as the Von Duprin Remote Undogging (RU) and Remote Monitoring (RM) options via the ENGAGE IP Gateway. “Allegion is excited to grow our offering with RS2 Technologies and provide end users more flexibility when it comes to electronic access control,” said Robert Lydic, VP of PACS/ OEM Business at Allegion. “This IP-based integration gives our customers the scalable and cost-effective options they need. By completing this integration and incorporating our new Von Duprin RU and RM kits, the opportunities for the RS2 community have been expanded significantly.” Real-Time Access Control Ethernet connectivity to the network enables real-time access control directly from an in- or out-of-network host to an edge deviceThe RS2 Technologies’ integration with the ENGAGE IP Gateway eliminates the need of an access control panel, which enables customers to grow the number of access control secured doors while maintaining their budgets. The ENGAGE Gateway provides the ability to leverage existing IP-based infrastructure for maximum efficiency. Ethernet connectivity to the network enables real-time access control directly from an in- or out-of-network host to an edge device. To further simplify installation, the Gateway can be powered over Ethernet (PoE), removing the need for separate power supplies or wiring. The ENGAGE Gateway performs regular, frequent communication between the Gateway and linked ENGAGE enabled devices. The Gateway is able to send commands such as lock and unlock from an IP host in real-time. Commands are executed in less than five seconds. As an Internet of Things (IoT) device, the Gateway leverages network security practices, including AES-256 bit and TLS encryption, to provide customers with secure, dependable experiences. Solutions For Housing And Education Markets The ENGAGE IP Gateway integration allows us to deepen our support for specific verticals"RS2 customers were already able to utilize its Access It! Universal.Net with the Schlage NDE, LE and AD Series locks. This integration of the new software with the ENGAGE IP Gateway will further support the Schlage LE and NDE locks, and it adds the Schlage Control and Von Duprin perimeter security solutions to the offering. “In addition to expanding our scalable, flexible solutions for our integrators and end users, the ENGAGE IP Gateway integration allows us to deepen our support for specific verticals,” said Jeff Bransfield, national sales manager at RS2 Technologies. “We’ve seen demand from the multifamily housing market for the Schlage Control locks. And the Von Duprin RU and RM options are an excellent fit for the education market and larger venues. Adding these to our portfolio through the IP-based integration will help us better serve our customer bases.” Schlage Control Smart Deadbolts The Von Duprin RU and RM options expand the reach of the access control system to perimeter openings beyond main entrancesThe Schlage Control Smart Deadbolts offer highly scalable, efficiency-boosting capabilities so that multifamily properties can focus on operating more profitably—and with greater appeal for residents. Property managers can configure and manage access from virtually anywhere and moving to smart credentials eliminate the costs and hassles of managing keys. The Von Duprin RU and RM options expand the reach of the access control system to perimeter openings beyond main entrances. The Von Duprin RU option retrofit kit for exit devices is a cost-effective solution that enables remote locking (undogging) for centralized lock down and door status monitoring. The RM option is a sensor-only configuration for exit only or fire rate doors that require monitoring. Version 7.0 of Access It! Universal.NET, an industry-leading access control solution, continues to deliver a complete access control solution at an unsurpassed value. Access It! Universal.NET Version 7.0 is built with a focus on interoperability, security and scalability. New features include expanded support for leading hardware solutions, destination dispatch, expanded reporting and filtering, QR codes for badging and operating modes for enhanced system control and flexibility.
Resideo Technologies, Inc. is highlighting its latest offerings at ISC West 2019 for the first time as a standalone company, following its successful spinoff from Honeywell. The security industry will see Resideo’s new home automation platforms, a new security dealer loyalty program and how the companies’ new voice, video and mobile solutions integrate with consumer’s connected lifestyles to give dealers opportunities to expand their businesses. Home Security “We are fully committed to providing our dealers with the right products and programs they need to win more customers, keep them longer and drive profits, while delivering an exceptional homeowner experience,” said Alice DeBiasio, vice president and general manager, Residential Pro Security at Resideo. “Increasingly, a majority of consumers prefer to have a professional install their home security system because it offers them assurance it was done right and will work correctly when they need it. It’s the professionally installed and monitored solution that helps homeowners have peace of mind that if something happens, their local police or emergency personnel will be alerted to help protect what matters most – their loved ones, valued possessions and property.” The loyalty program provides sales and marketing support, training and financial rewards Premier Security Dealer Program Further demonstrating its commitment to the professional channel, the company has launched the Resideo Premier Security Dealer Program to help participating dealers expand in the security and smart home market, while driving value for homeowners. Led by industry veterans and designed with input from top security dealers, the loyalty program provides sales and marketing support, training and financial rewards, and will help dealers differentiate in today’s market. Next Generation Security Platform Resideo is showing the new Honeywell Home ProSeries Security and Smart Home Platform that will be available later this year. From an entry-level security installation to a fully integrated smart home solution, the ProSeries was designed to give dealers the end-to-end platform they need to deliver a complete security and smart home solution. The platform offers fast and responsive operation and creates a sophisticated user experience that is simple to understand. The ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation A common user interface is featured across all customer touchpoints – panel, touchscreen, app – making the system easy for consumers to learn and operate. In addition, the ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation, video alarm verification to reduce false alarms, and the convenience of Bluetooth system disarming. Line Of Sensors And Life Safety Devices Built on a common platform, dealers can learn one system and know them all for easy installation and support. The expanded line of sensors and life safety devices are interchangeable across the entire platform to help reduce inventory and training costs, and user-replaceable parts provide added convenience and help to reduce truck rolls. Additionally, the new system features a modular design with expansion modules, allowing dealers to buy only what they need to help drive down operating costs. The ProSeries platform will integrate with the next generation of Resideo Total Connect for a seamless user experience. The updated platform features a redesigned consumer interface, faster connection and improved functionality, all streamlined with remote programming and device management through AlarmNet 360. Other Technologies On Display Expanding Smart Home Ecosystem: As voice assistants continue their use in homes, Resideo is expanding its ecosystem with key integrations to give users control of their system from their voice assistant platform of choice. In addition to Amazon Alexa, Total Connect will integrate with Google Assistant to provide additional voice controls, as well as IFTTT to help users connect more devices and services together for a broader platform. Total Connect Intelligent Multi-Family Property Solutions: New feature allows property managers, builders and others to remotely manage multiple properties while offering smart security options to renters. LTE (Long Term Evolution) Cellular Communicators: Resideo’s expanded line of LTE radios provides enhanced security and system longevity. Dealers are invited to visit the LTE opportunity pavilion located within Resideo’s booth to learn how they can turn routine upgrades into new sales opportunities. Tuxedo Graphic Touchscreen for VISTA®: The new Tuxedo graphic touchscreen controller offers a friendly user interface and seamless integration with security and automation, to help attract new customers and upgrade existing ones In addition, Brandon Board, chief information security officer at Resideo, will participate in the session Consumer Privacy – How Can Security Lead the Way? on Thursday, April 11, at 9:45-10:45 a.m. PDT. The panel session will explore current practices and opportunities for the security industry to strengthen their leadership in privacy standards.
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase In Revenue For Dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, Connected Smart Locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio Of Home Automation Products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages Of Professional Installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realize they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realize that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling Additional Home Automation Products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labor warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces Connection Instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realize over time. On the other hand, one issue DIYers may recognize right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognizable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not Everyone Is A DIY Customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing Complete And Custom Solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SecurityInformed.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organizations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organizations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritizes use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Users of security systems have long been willing to sacrifice certain aspects of security in favour of convenience and ease of use. The tide seems to be turning, however, with the industry at large showing significant concerns over cyber security. End user sentiments also seem to be following that trend, becoming more cautious when it comes to having their security systems connected to the internet. While it has become the norm for security systems to be accessible online, still it presents security threats that unconnected systems would not face. In 2018, we saw a notable shift from the convenience of a connected system to the less convenient, but more secure, standalone system. Consumers are willingly making the choice to trade convenience for security, and companies are responding. While cyber security concerns will continue to be a big topic of discussion, connected platforms will probably be the trend of 2019This in turn is driving an increase in more IoT-like deployments. Rather than the traditional client that is connected to a device to retrieve information, more often we are seeing more active devices, capable of reporting their presence and transmitting information on a scheduled basis, without the need for a client. Preventing Security Systems From Outside Threats This changes the dynamic of the network and alleviates many threats associated with traditional systems because there is no opportunity for outside threats to access your system since the device is transmitting information out vs requiring a connection to the outside world. With IoT deployments, when the device is active and sending messages out of the network segment, it is not vulnerable in the same way that the traditional systems are. While cyber security concerns will continue to be a big topic of discussion, connected platforms will probably be the trend of 2019. In 2018, we saw an increased acceptance in the residential market for smart home applications. While this has been an area of discussion for the past ten years, it is now gaining real traction. With artificial intelligent capabilities in tow, smart home deployments are more common than ever and the video analytics that accompany them are quite impressive. Cloud Security For The Commercial Sector If consumers are trusting their home security systems with this, it only makes sense that they will begin trusting Google to provide security for their offices as wellIn addition to the residential market, connected platforms will likely start to impact the commercial space as well. The border between consumer and commercial user will become a little more blurred. Companies such as Google that cater primarily to home services have cloud capabilities beyond the means of many competitors, in turn giving them a favourable advantage to provide security for the cloud. If consumers are trusting their home security systems with this, it only makes sense that they will begin trusting Google to provide security for their offices as well. As far as ONVIF is concerned, we are excited to see how the market will adopt the newly released Profile T for advanced video streaming in the coming year. We are also excited to explore our relationship with the International Electrotechnical Commission (IEC), by continuing our work on giving devices the ability to communicate upwards and proactively. It is clear that the market is open to adopting models in the quest for more efficiency without sacrificing security.
Security is among the defining topics at the Consumer Electronics Show (CES) 2019 this week in Las Vegas. More than 4,500 exhibiting companies are participating, including some 1,200 startups, highlighting the next wave of innovation in consumer electronics – and security. Twenty-four product categories at CES feature solutions to transform how consumers live, work and play. Technologies being highlighted include 5G connectivity, artificial intelligence (AI), augmented and virtual reality, smart homes, smart cities, and machine intelligence. Video is an important element at CES. This year, the focus is on intelligent video. For example, Eyecloud.ai, Santa Clara, Calif., is displaying a home security camera with on-device face recognition that uses AI. Powered by a 12-core Intel Movidius VPU (video processing unit), the camera combines AI-on-the-edge with easy setup and wirefree operation for up to six months per battery charge. On-Device Artificial Intelligence On-device AI is the next big trend in smart home surveillance, and deep neural networks will drive the future of do-it-yourself home automation SimCam, an Intel partner, demonstrates how the Intel Movidius VPU can turn a security camera into ‘the ultimate vision-based sensor’. On-device AI is the next big trend in smart home surveillance, and deep neural networks will drive the future of do-it-yourself home automation. A variety of other residential video systems are also on display at CES. For example, Swann Security is displaying 4K wired security systems featuring Google integration, a wireless smart security camera with True Detect heat-based PIR (photo infrared) motion detection, a video doorbell and chime with two-way talk, and indoor and outdoor wi-fi cameras with Alexa integrations. Intelligent Automotive Solutions Camera system-on-chip (SoC) company Ambarella is introducing the new CV25 camera SoC at CES. It combines advanced image processing, high-resolution video encoding and CVflow computer vision (video analytics) processing in a single, extremely low-power design. The CVflow architecture provides Deep Neural Network (DNN) processing required for a new generation of affordable and intelligent home monitoring, professional surveillance and aftermarket automotive solutions. CV25 offers half the performance of Ambarella’s previously released CV22 chip, but the new chip’s lower cost will bring intelligent cameras to a price point desirable for home systems. All Ambarella’s chips have hardware-based cybersecurity. A suite of advanced cybersecurity features protects against hacking, including secure boot, TrustZone, and I/O virtualization. Based on 10nm ultra-low power processing technology, the CV25 chip is optimized for wirefree cameras applications that require long battery life and small form factors. Camera system-on-chip (SoC) company Ambarella is introducing the new CV25 camera SoC at CES Virtual Security Guards Elsewhere, the Deep Sentinel home security system applies video and AI to predict residential break-ins ‘before they happen’. The Pleasanton, Calif.-based tech startup uses ‘AI-infused security cameras’ to keep an eye on your home. Three wireless 1080p full HD cameras provide night vision and PIR motion sensing, connected by a smart hub. Using proprietary artificial intelligence, the cameras act as virtual guards, watching activity around a house and providing alerts to situations that may lead to burglaries, break-ins, package thefts and other dangers. My Safe Patrol is an AI-driven platform that analyses data aggregated from security personnel, citizen alert systems and IoT smart devices, and responds with geolocated alerts in real-time. My Safe Patrol effectively supports the security/safety ecosystem of a building, a campus, a city or a district through a dynamic dashboard that helps command and control operations manage and deploy security plans. AI-Integrated Devices Showcased solutions include Smart Living integration of video surveillance applications to enable real-time two-way audio and video streaming simultaneously MicroVision, Redmond, Wash., showcases an interactive display engine for AI-connected devices, providing an integrated solution for projected display and interactivity through multi-point touch and air gestures. MicroVision’s new consumer 3D LiDAR engine provides high-fidelity spatial awareness to smart home hubs, for input to smart devices such as lighting, security, entertainment, and thermostats. The Internet of Things (IoT) is another big topic at CES, and ThroughTek Co., Ltd., Taiwan, demonstrates IoT developments to transmit voice, video and data over both wide- and narrow-band channels in smart home applications. Showcased solutions include Smart Living integration of video surveillance applications combined with voice assistant to companion robots, wireless doorbells, and battery cameras to enable real-time two-way audio and video streaming simultaneously. Advanced Capacitive Touchscreen Decayeux Group, a European manufacturer of mailboxes and high security doors, is displaying MyColisBox, a secure and connected parcel box delivery system designed to provide online shoppers a secure pickup point accessible by a PIN code sent via SMS message to a smartphone. Walter is the new mobile app for MyColisBox. Kwikset, a division of Spectrum Brands, showcases its smart lock portfolio – including three new smart locks – in the CES Smart Home Marketplace. Kwikset is showing the SmartCode 888, Kwikset Convert, Obsidian, and new designs of the SmartCode 914 and SmartCode 916, as well as a new wi-fi lock. Baldwin, Kwikset’s ‘luxury lock’ sister company, is offering a preview of its new TouchScreen Collection, launching this summer, available in five styles and featuring Advanced Capacitive Touchscreen technology. The Internet of Things (IoT) is another big topic at CES, with many companies demonstrating IoT developments Cyber Security Standards Privacy is increasingly a concern in the consumer space, and Private Discuss, from PIMAN Security, is a premium, secure, white label communication solution. Their active AI-powered defense architecture provides encrypted audio and video calls, messaging and file sharing. It renders a confidential, secure messaging platform that adheres to the highest standards of cybersecurity. FLIR provides virtual reality demonstrations at their CES booth, allowing attendees to put on a virtual fire helmet and try out a FLIR camera in a real-world residential fire response scenario. Participants may also use a FLIR optical gas imaging camera virtually to stop fugitive emissions in a natural gas refinery. Booth visitors may also take “thermal selfies” to post on social media.
When Linus Yale Sr. invented the pin tumbler cylinder lock, it was the start of an iconic security brand that would eventually be known all over the world. What began in a lock shop in Newport, N.Y., would eventually evolve into the global presence of the brand “Yale” that we know today. The Yale brand was purchased in August 2000 by the Swedish lock manufacturer ASSA ABLOY Group, which expanded Yale’s global presence in the ensuing years and recently has led the way into smart locks and building automation. This year, ASSA ABLOY is marking the 175th anniversary of the Yale brand. Global home security brand “People all over the world trust the brand to protect what they love most in their homes,” says Kate Clark, Managing Director of Yale EMEA at ASSA ABLOY. Although Yale has a successful commercial sector business in the United States, in the rest of the world Yale is a residential brand. The Yale brand is well known in 130 countries from Australia to the Czech Republic to Colombia, and is popular in Africa, too. In the EMEA (Europe, Middle East and Africa) market alone, Yale has around 20,000 products; that’s without counting products sold in the Asia-Pacific and Americas regions. Yale is familiar as a generic term for “lock” in some areas and is one of the largest home security brands in the world. Expansion Into Digital Locks Good old-fashioned cylinder locks still look nice and cost the right amount of money, so they are in demand “I think we stand for safety, quality and reliability, and that hasn’t changed,” says Clark. “It’s as important now as ever. We have tried to pioneer new technology in the industry, new innovations. The rate of acceleration has increased, and there are so many technologies we have to understand and work with.” Growing beyond its heritage in mechanical locking systems, Yale is now expanding into digital locks that can protect homes with a high level of security synonymous with the Yale brand. The current selection of locks includes partnerships with tech brands such as Nest Labs (Google) and Alexa (Amazon). There is a rapid acceleration of growth in the electro-mechanical lock market. But even as the focus expands to smart locks and partnerships with tech companies, Yale continues to dedicate time and resources to the design of their core mechanical products. Good old-fashioned cylinder locks still look nice and cost the right amount of money, so they are in demand. Yale padlocks and bike locks also keep the name top-of-mind. There’s an ongoing education process as home locks expand beyond the use of mechanical devices and even personal identification (PIN) codes. Beyond Mechanical Locks And PIN Codes “It’s important for people to know that we have been around a long time, and we want to celebrate that,” says Clark. “It’s a fantastic story around the brand and what we have achieved. Internally we have a lot of people doing a lot of great things with the brand. We inspire people working with the brand and show them that this is the pedigree, and it should be cherished. We are also raising awareness among younger people, so they know that we are still relevant.” We have an obligation to show people that the new technologies are just as secure as mechanical locks" There’s an ongoing education process as home locks expand beyond the use of mechanical devices and even personal identification (PIN) codes. “We have to take people on a journey,” says Clark. “We have an obligation to show them that the new technologies are just as secure as mechanical locks. If we eliminate PIN codes, we have to do it in a secure and safe way. Then suddenly access to your home can be made available by a company you trust.” Smart Home Security “We have a responsibility to do our best job with the new technology – it’s wonderful, but it needs to be used correctly,” says Clark. “I personally feel a responsibility to do that in the right way.” For example, in working with Amazon and Alexa to remotely authorize the delivery of a parcel to a home, concerns of security must be weighed carefully along with issues of convenience. “It’s important that we get the balance right,” says Clark. “We need to know the right person is giving the right voice command to lock a lock. We have to be true to our core as ‘security first.’” Will Yale be here another 175 years? Clark says she doesn’t expect to be around to find out but will do her best to preserve and promote the brand until she hands it off to a new caretaker.
The concept of door locks means something totally different in our current age of smarter buildings that house data-driven businesses. Hardware locks and keys are still around, but they co-exist with a brave new world of electronic locks, wireless locks, networked systems, and smarter access control. Locks can also increasingly be a part of a smart building’s flow of data. The opportunities of these new technologies and approaches are significant, but there are also pitfalls. I heard an interesting discussion about these topics presented by several business leaders from lock company Allegion at a press event at ISC West earlier this year. Here are some highlights from that discussion. Q: What new developments in emerging technologies do you see in the coming years? There’s opportunity for implementation of the technology to solve real problems" Mark Jenner, Market Development Director: Connected locks, other types of sensors and all the data being aggregated inside buildings provide opportunity for data analytics. The buzzwords around technologies can cause confusion for integrators and end users, such as artificial intelligence, deep learning and machine learning, and what’s the difference among all of them? My opinion is that they are important, but the big theme across them all is opportunities for new business models for the integrator, and opportunities to solve problems for end users. And it’s not just technology for technology’s sake. There’s opportunity for implementation of the technology to solve real problems. Devin Love, Market Development Manager: You can’t just have a solution looking for a problem. You see a lot of people who understand technology in their own lives, and they want to translate that into their businesses. That’s where I think it’s exciting. You now have all this technology, and people understand it to the extent that it improves their daily life. They go through their day with less friction, with more ease, and technology fades to the background. There are two levels of value. One is the longer, bigger, broader scope of what the technology can bring to a company using it, but on an immediate basis, there is the value of tracking how a business is running. These sensors are collecting data. For example, if you are a multi-tenant property, you can look at how amenities are being used. What do my residents really care about? That informs future decisions. Robert Gaulden, Project Based Business Leader, Electronic Access Control: I have been studying the multi-family space for the last couple of months. The customer experience is really driving a lot of that technology adoption. What you’re seeing today, whether it’s a mobile device or some other device, is the ability to move throughout the property, and gain access to the perimeter and to your tenant space. All of this adoption is around that experience. There’s multiple players coming into the space, from Amazon wanting to deliver packages into the tenant space to residents who don’t want the inconvenience of using a key. Technology adoption to solve problems, and also to drive experiences, is where a lot of the balance will play out. It’s important that we look at how integrators can use the technology to do business more effectively and efficiently" Brad Aikin, Channel Led Business Leader, Integrator Channel: From an integrator perspective, there are two things. One is how they can approach end users, and the scope of what integrators consult with them about is wider. I think we as an industry are getting beyond those high-traffic, high-security applications. Those are still critical, but the value we bring around security and convenience is opening a new incremental opportunity. Also, the experience of the integrator and how they conduct their business is important, from generating quotes to communications to proactive servicing. It’s important that we look at how integrators can use the technology to do business more effectively and efficiently. Gaulden: We as an industry, and we as manufacturers, need to understand what data we are generating so we can run our businesses more efficiently from every aspect, whether you’re the property manager, the building owner, the integrator, or whether you’re the manufacturer. These devices and technology are being pushed out everywhere and will generate the data. How we learn from that – especially when you apply security to it to be more proactive – provides huge opportunities. Jenner: What data is important and what’s not? Folks get overwhelmed with too much data at some point. What’s important for an application at the end user level? What do they really need to solve the problem? Love: Privacy gets involved as well, especially with consumer products. The attitude is “stay out of my private business.” But if you’re an employee now, all bets are off. Now you have a professional relationship with the people you work with, so there is a different lens that you look through when tracking data. You use the data to everyone’s benefit, and it’s a different paradigm than in your private life. Aikin: Also, where does that data create a better experience for the person? That’s what drives the money and value: What level of information sharing makes my experience better? The technology is also getting smarter in terms of “how do we sort through the valuable information?” Hardware locks and keys are still around, but they co-exist with a brave new world of electronic locks, wireless locks, networked systems, and smarter access control Q: As facilities connect more devices and sensors, the cybersecurity threats increase. We have already seen Internet of Things (IoT) devices being used as the attack point of cyber breaches. What are the vulnerabilities that make those attacks possible, and how can integrators protect their customers? Love: Certainly, this is an extremely – maybe the most important – piece of our industry. What is the point of everything we do if we can’t instill that trust? But what we need to solve here also comes with opportunity. There’s certainly hope. You’re not seeing a frontal attack on the technology. It’s usually some loophole, or some older device that hasn’t been updated, or wasn’t installed correctly, or it was social-engineered. The opportunity is, not that it can’t be solved, but that it absolutely needs to be solved – and it can. Gaulden: Integrators need the ability to understand that cyber layer and what it means. Nowadays, everything runs on the network, and you won’t even get past the IT department to get on the network if you don’t have the right staff, the right credentials. From an integrator standpoint, you need the ability to add to your staff, to understand everything from the product level to the firmware and the software level, all the way to the deployment of the holistic system. You can’t just say, “That’s not part of our responsibility.” All these devices are now riding on the network. They can be protected from a cyber perspective, or you will have vulnerabilities. As manufacturers and business consultants to integrators, we should facilitate the conversation, that it is one ecosystem" Aikin: Everything is a communication device. With the concern and need comes an opportunity for the integrator. But it’s also in making sure integrators are having that conversation with end users and setting the expectations up front. What I’m providing you on day one is the best in the industry at this time, but tomorrow it may not be. My accountability and service are to maintain that environment and keep it running. I may not physically change the device you see, but the service I’m bringing to you is that security, and that comprehensive dialogue. The IT stakeholders already have that expectation, but there is a chasm in some organisations between the physical security and the IT stakeholders, and the integrator is facilitating that conversation. As manufacturers and business consultants to integrators, we should facilitate that conversation. It is one ecosystem. Q: Aside from cybersecurity, what are some of the other threats that integrators should be aware of as they work with customers to implement the new trends and technologies we have mentioned? Aikin: It is diversifying, all the options and the capabilities. With that comes confusion and misapplication. If I look at the trends around just wireless; I go back 10 years ago, there were even questions of whether wireless was a secure technology. That has progressed and continues to be part of the cyber conversation, just like any hardwired product. It’s something you have to maintain and be aware of. Wireless has really diversified. There is still a need for education within the channel, and most importantly, to the end user. There are still end users that assume a WiFi widget is the same thing as a Bluetooth widget is the same thing as a low-frequency widget. But they are all different. There are reasons there are different technologies. Nothing stifles the adoption of technology more than misapplication. We have different architectures within our lock base and among our software partners to allow a mix of technology" Gaulden: Integrators understand the differences in how various doors are used and how those applications will work. In the K-12 school environment, you want the ability for an instant lockdown, and a WiFi deployment probably isn’t your best option. You need a real-time deployment. However, my office door at headquarters doesn’t necessarily need real-time communication. I can pull audits off it once or twice a day. You have to mix and match technologies. For a high security door, you would proactively monitor it. But for a door where convenience is the goal, we can put electronic security on it but we don’t need to know what’s going on at any moment in time. We have different architectures within our lock base and among our software partners to allow that mix of technology. Jenner: End users want the latest technology, but it may not be for their applications. Those things drive more costs into it, when end users need to be putting money into cybersecurity and some other things. That’s part of the misapplication. Another risk is interoperability. That’s a big piece of the technology and as things change. How do we do a better job of supporting open architecture? It may not be a standards-based protocol, although we use a lot of standards, but we just need to make sure whatever protocols we use are open and easily accessible so we can continue to work with them in the future. We know that when our devices go in, they will support other parts of the ecosystem from an interoperability perspective. That’s important for integrators to know: How is this going to be applied and integrate with something in three, four or five years from now? It’s an expensive investment, and I want to make sure it will work in the future. Main photo: Business leaders from Allegion discussed new trends in electronic and wireless locks at a recent press event: (L-R) Robert Gaulden, Devin Love, Brad Aikin and Mark Jenner.
Wellington is the southernmost capital city in the world and is the center of New Zealand government. With the second highest population in the country, Wellington is a large coastal city with a diverse range of facilities and attractions. A large portion of those facilities and attractions are the responsibility of the Wellington City Council (WCC) – a local body government organization employing around 1,800 staff. As with all councils that manage a large number of facilities on behalf of their city, the WCC has a broad range of security needs and an accountability to the rate-paying citizens of Wellington. Since 2001, WCC has met those security needs with Gallagher’s integrated security solutions. Central management platform WCC developed a five year plan to migrate all 150 sites on to the Gallagher system With 1,800 employees and 150 sites located across Wellington, the council has a large number of people and assets to secure. With sites including libraries, swimming pool complexes, community and recreation centers, housing blocks, a city zoo, event facilities, and a multi-story central office building, the security requirements vary considerably. “We’re responsible for securing and monitoring all 150 sites around the clock” said Chetan Prasad, Security Manager for Wellington City Council. “It’s imperative we have a reliable system that provides us with a complete view of activity at all sites”. In order to deliver this, WCC uses Gallagher’s Command Centre central management platform to manage security across numerous sites. Utilizing a single security platform has been a long-term objective of the council. Initially operating six different systems, WCC developed a five year plan to migrate all 150 sites on to the Gallagher system. Chetan links the Council’s growth with their need to become smarter about how security is managed. Primary security solution “Gallagher’s system has enabled us to standardize our infrastructure and bring all elements including alarm management, fire systems, vehicle bollards, video surveillance, facility and carpark access, reporting, visitor management, and more, on to one platform. That was a key factor in why we chose Gallagher initially, and why we will continue with them as our primary security solution.” Visibility is critical when you have 150 independent sites to secure. An integration between Command Centre and over 400 cameras located throughout the WCC’s facilities provides live video footage to the security team. “Our camera integration with Command Centre means that in addition to being able to continuously observe critical areas, any site alarm that is triggered will immediately bring up a live video feed for the security staff in our control room. This visibility is invaluable for us in activating appropriate responses and, in the event of a crime, being able to provide crucial evidence to police” said Prasad. Electronic access control WCC is utilizing Gallagher security technology to ensure staff are protected In addition to securing facilities and assets, WCC secures and protects staff working at each of its sites. From initiatives like integrating building elevators with access control to prohibit unauthorized entry, to the integration of panic buttons at each site, WCC is utilizing Gallagher security technology to ensure staff are protected and that in the event of an incident, a rapid security response is initiated. According to Prasad, the Gallagher system is delivering cost savings to the Council in several key areas. The first area relates to the shift from traditional key systems to smart card technology. “With such a large staff base and so many sites, we inevitably faced challenges with traditional keys being lost or not returned by staff or contractors” said Prasad. Rekeying a site cost the Council approximately $4,000 each time – an expense that has now been eliminated by the replacement of traditional lock and key systems with electronic access control. Visitor management solution “Now if a card is lost or not returned, we simply deactivate it in our system. Not only is it a solution that saves us money” said Prasad, “it is also a solution that can be applied instantly.” Similarly, the ability for security personnel to assess a site and reprogram an alarm remotely, also saves the council considerable costs associated with dispatching guards to site. The second area where cost savings are apparent relates to intelligent automation. An integration with WCC’s HR system means that as staff leave employment, their cardholder profiles are automatically disabled in the system. The use of Gallagher’s Visitor Management solution, means that appropriate staff are automatically notified if a guest or contractor fails to sign out or return a key. These two automations alone, save the WCC security team approximately 4-5 days of cardholder administration each year. Software Maintenance contract WCC elected to take a 10 year Software Maintenance agreement with Gallagher In 2014, following 13 years as a Gallagher customer, WCC elected to take a 10 year Software Maintenance agreement with Gallagher. The Software Maintenance contract ensures the Council have access to the latest developments as soon as they are released, keeping WCC at the forefront of security technology. “Software Maintenance makes good business sense” says Prasad. “It gives us access to a comprehensive range of licensable features and benefits, and ensures our upgrade costs are effectively distributed.” Prasad describes the Council’s confidence in Gallagher as another significant factor in the 10 year agreement. “We have found Gallagher’s security solution to be a reliable and versatile, highly secure, modern system. It has supported our significant growth to date, and we are committed to using Gallagher systems for the Wellington City Council’s future.”
Everbridge, Inc., the global pioneer in critical event management software that helps keep people safe and businesses running, announced that its mass notification solution will be used to power alerts for Nashville and Davidson County, Tennessee in times of emergency. The Metro Emergency Alert & Notification System (MEANS) will deliver safety instructions via cell phone, landline, and SMS for localized emergencies such as flooding, public health emergencies or active shooter situations. “This is an important way for us to keep the community updated on incidents happening in Nashville and Davidson County,” said Chief William Swann, Director, Nashville Fire Department. “The Everbridge system will be leveraged by Metro Government to communicate directly to the public. Residents and visitors can feel confident that when they receive alerts, they are getting accurate information straight from a Metro public safety agency.” Everbridge Mobile App delivers alerts to cell phones based on a user’s physical location during emergency Receiving alerts on cell phones Metro officials also urge residents to download the Everbridge Mobile App, which brings the added security of delivering alerts to cell phones based on a user’s physical location at the time of an emergency. “The Everbridge app provides Metro with a key alerting capability because it enables us to send safety instructions to residents who happen to be in the vicinity of an emergency in real time,” said Department of Emergency Communication’s Director Michele Donegan. Nashville joins a growing list of America’s largest cities, counties, and entire states that have rolled out the Everbridge platform including the cities of New York, Philadelphia, New Orleans, Atlanta, Houston, Phoenix, San Francisco, Tampa, and Washington, DC; hundreds of counties including Napa, Sonoma, Ventura, Miami-Dade, Palm Beach, Cook, Harris, and Maricopa; and the states of Florida, Connecticut, Vermont, and New York.
Comelit has ensured future residents at Kebbell Homes’ new luxury Aubury Place development can experience smart door entry with the installation of its latest Mini Handsfree monitors. Set in Chiswick, London, Aubury Place is a new gated community of nine four, five and six bedroom homes. Every element of the design is focussed on creating an exceptional first impression, right from the bespoke touch screen entrance panel. Comelit’s Specification team, together with chosen installers Wheeler Electrical, was involved with Kebbell from the initial design process, through the works program to project completion. Door entry requests Kebbell was instantly impressed with the capability of newly launched Mini Handsfree Wi-Fi Monitors Whilst originally, Comelit’s stylish Icona monitors were considered, Kebbell was instantly impressed with the capability of newly launched Mini Handsfree Wi-Fi Monitors. The new Comelit system would enable new residents to respond to door entry requests from any compatible mobile and benefit from video memory, to record missed calls. Says Andrea Fawell Sales and Marketing Director at Kebbell Homes: “The aim with Aubury Place, as with all our developments, was to offer families spacious home options in prime locations. The ideals of luxury, convenience, comfort and understated elegance were all of paramount importance, and seeing everything from our resident’s point of view, to ensure our homes allow natural flows in tune with daily living.” Mobile connected lifestyle “Every small detail has been carefully considered and this is where Comelit latest options for door entry fitted our requirements. It means our residents can benefit from the latest technology, seamlessly installed, enabling them to instantly respond to door entry requests, with video, from wherever they are. And we can achieve this without compromising on the style, look and feel of this beautiful collection of homes.” Kebbell Homes is well-known for meticulously planning and creating homes of exceptional quality" Ed Wheeler, Director from Wheeler Electrical added: “Kebbell Homes is well-known for meticulously planning and creating homes of exceptional quality. When it came to door entry at Aubury Place, Comelit was the specification of choice and the new Mini Handsfree Monitors exceeded expectation, even over an initially approved specification. It has proven itself more cost effective and a better fit for today’s increasingly mobile connected lifestyle choice.” Powerful security solution Each home at Aubury Place has been fitted with a Mini Handsfree monitor complete with integrated WiFi, operating through Comelit’s innovative VIP system. At the striking gates to the development is Comelit’s premium stainless steel flush mounted 316 Touch entrance Panel, branded to Kebbell Homes. The system enables new residents to grant access through the vehicle gates or adjacent pedestrian gate using the 4.3” internal monitor or a dedicated mobile app. And up to fifteen smart devices can be connected to each and every property’s individual WiFi monitor. Daniel Wood, Southern Sales Manager at Comelit UK concluded: “Comelit worked closely with Kebbell Homes to ensure the door entry system installed, achieved the desired balance between timeless style and latest technology. The combined solution, completed using our very latest app enabled monitors, provides aspiring residents with a powerful security solution and the convenience of audio and visual communication, together with ease of use in everyday life.”
With a population of more than 40,000, the City of Linden, New Jersey is part of the New York Metropolitan Area. It is located 13 miles southwest of Manhattan and borders Staten Island. In an effort to improve public safety and reduce crime, the city decided to modernize its video surveillance system. The City of Linden (the City) had more than 150 outdated, analog cameras deployed throughout its buildings and parks. These consisted of an assortment of off-brand devices that lacked sufficient resolution, speed, and frame rates. To provide the highest quality video, the City decided to invest in a new citywide IP camera system. Purpose Of Video Surveillance System Moving to IP cameras would require the City to increase its bandwidth capacity and upgrade its network video recorders (NVRs) to a more efficient, reliable, and secure video storage solution. This video surveillance system would need to: Support megapixel camera quality Be deployed at the network’s edge in various City buildings Stream video back to City Hall yet not be a burden on costs or bandwidth Be secure, simple to deploy, and easily expandable Work with world-class IP cameras and video management systems The City’s Department of Public Safety, led by the Police Department, oversaw the project. They hired Eastern Datacomm, a highly recommended system integrator out of Hackensack, New Jersey, to manage the entire project, from the installation of fiber lines for Internet to deploying the IP cameras and video surveillance appliances. Extra Layer Of Security For Clients Razberi makes it simple to manage and secure video surveillance and network-connected device solutionsOne reason the City of Linden chose Eastern Datacomm is because it has standardized on Razberi Technologies video surveillance appliances and software for all installations, providing an extra layer of security for its clients. Razberi makes it simple to manage and secure video surveillance and network-connected device solutions. Razberi appliances are highly reliable and network-optimized for megapixel quality. With the ability to record at the network’s edge and centrally, the Razberi suite of appliances also provide the flexibility that the City requires. A one-click VLAN setup establishes a private, secure network for camera traffic. Razberi’s intelligent video solutions are rightsized for the application including data center, edge/fog, and rugged applications along with the ability to add cybersecurity protections. The appliances are also open to work with world-class video management solutions (VMS) and IP cameras. Built-in Razberi Monitor health monitoring software ensures the video surveillance system – all the way to each camera – is operating 24x7 without video loss or disruption. Installation Of 250 IP Cameras A Razberi EndpointDefender appliance is integrated with each Core device to provide Power over Ethernet+ (PoE+)Today, the City of Linden has more than 250 Panasonic IP cameras deployed across 13 locations. The main site is City Hall, which includes the Police Department. Cameras are also installed in four fire houses, two youth centers, the library, and various points around the train station and parking lot. At City Hall, Eastern Datacomm installed four Razberi Core appliances. These robust, server-class appliances centrally record heavier video surveillance workloads. This enables the City to be in compliance with the State of New Jersey’s retention law, which mandates that municipal video recordings be kept for 90 days. In addition, a Razberi EndpointDefender appliance is integrated with each Core device to provide Power over Ethernet+ (PoE+). EndpointDefender includes the Razberi CameraDefense cybersecurity software solution, should the City need it in the future. This extends industry best practice cyber protections all the way to the camera or Internet of Things (IoT) endpoint. ServerSwitchIQ Edge Appliances The ServerSwitchIQ’s compact size and ease of deployment worked for the City’s remote outdoor security camera locationsIn the City’s other buildings, the integrator deployed 12 Razberi ServerSwitchIQ edge appliances. More than an NVR, these devices combine a PoE+ switch, server, storage, and intelligence. By recording video near the network’s edge closer to the cameras, the appliances enable City workers at each location to monitor and play back video when needed. There is no need to constantly stream video back to City Hall, which reduces the impact of megapixel cameras on the network. The ServerSwitchIQ’s compact size and ease of deployment also worked for the City’s remote outdoor security camera locations. Each is small enough to fit into telco rooms under lock and key while handling the amount of cameras required. The City did not have to deploy servers, cabinets, and other equipment traditionally used for video surveillance systems. Eastern Datacomm monitors the video surveillance system via the Razberi Monitor software, which provides automated, real-time collection of system component properties and status such as storage disks, CPU Temperature, RAID arrays, and network traffic. With 24x7 monitoring and alerts, especially if a camera fails or goes down, Eastern Datacomm can take corrective action immediately. Reducing Crime And Enhancing Quality Of Life The system is enabling the Police department to fulfill our mission to reduce crime, improve the delivery of Police services"“Our upgraded video surveillance system with the IP cameras and Razberi appliances gives the City of Linden one of the most state-of-the-art video surveillance systems in the country,” said David Hart, Chief of Police, City of Linden Police Department. “The system is enabling the Police department to fulfill our mission to reduce crime, improve the delivery of Police services, and enhance the quality of life for Linden residents. We have already solved some criminal cases using the security system with its reliable, high-quality video footage.” The City of Linden anticipates adding more cameras over time. They are working on a five-year plan to put more cameras in their 39 parks and other buildings. Each Razberi appliance can accommodate up to 24 IP cameras, making the system easily expandable.
Fermax is delighted to have been able to offer an ideal, cost effective solution to allow installation partners to complete a successful upgrade of a large apartment complex in Nottingham. Working with its approved partner FSE Security systems and involving over 90 apartments at Marina Park Nottingham, the challenge was to upgrade an old third-party audio only system to a modern audio-video system with the minimum of disturbance to residents and without incurring excessive high cost. By using the Fermax 2 Wire Duox system with SKYLINE surface mounted panels and VEO-XS flat screen hands-free video monitors, the installation was completed using existing cables throughout, achieving major reductions in time and material cost. Benefit Of Image Storage Residents were delighted to be able to upgrade to the new Fermax VEO-XS monitor using innovative 2 wire DUOX technology offering the high-quality performance of a purely digital system. As well as its modern, slimline design, the VEO XS hands-free monitor offers the added benefit of image storage and retrieval using the PHOTOCALLER function, enabling residents to view images of visitors and callers to their apartment while they were not at home. A delighted installer commented: “The cables were a selection of cat 5.8 core alarm cable and flat twin 0.5 mains flex; all cables suited the DUOX system which was easy to install and easy to program. Most of all it was user friendly which to me as an installer is the most important quality.”
Kwikset brand of Spectrum Brands, Inc. – Hardware & Home Improvement Division, announces that its SmartCode 888 Deadbolt Lock was chosen to become part of the new Home is Connected smart home system from D.R. Horton, Inc. The inclusion of Kwikset’s SmartCode 888 in the system was based on its value (great functionality at an entry-level price), reliability, and high degree of security. Incorporating the latest Z-Wave 500 chipset, the SmartCode 888 offers keyless entry through a convenient, easy-to-use touchpad. Kwikset’s patented Home Connect technology enables the lock to wirelessly communicate with other devices in the home through a third-party smart home controller, as well as to remotely check the door lock status, lock or unlock the door and receive notifications. Innovative Program D.R. Horton’s Home Is Connected system is included in the base price of each new home from the company’s family of brands D.R. Horton’s 'Home Is Connected' system is included in the base price of each new home from the company’s family of brands. The system includes a robust central hub by Qolsys that controls the smart home features, including a home alarm and automation platform by Alarm.com, Honeywell Home thermostat from Resideo, smart switches by Eaton Corporation, video doorbell by SkyBell and hands-free, voice-first experiences with Amazon Alexa. “We are pleased to be part of such an innovative program created by the nation’s largest volume homebuilder,” said Dave Seeman, Director of National Builder Accounts, Kwikset and Baldwin, Spectrum Brands, Inc. – Hardware & Home Improvement Division. Convenience Of Keyless Entry “We are confident that buyers of D.R. Horton homes will not only appreciate the security and convenience of keyless entry that our SmartCode 888 provides, but also the endless benefits of whole home automation. To be a part of a system that includes such well-known, reputable brands indicates to us the high level of trust D.R. Horton puts in our products.” Brad Conlon, Vice President of National Accounts for D.R. Horton, said, “We are pleased to work with Kwikset to provide this essential component to D.R. Horton’s new Home is Connected smart home system. We know our customers will appreciate the peace of mind that comes from Kwikset’s SmartCode 888 lock and the Home is Connected system overall.”
Round table discussion
Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!
The residential/smart home market is undergoing revolutionary transformation, with a flood of new products and technologies helping to make our homes more connected, easier to manage and, yes, smarter. These massive steps forward provide challenges, and also opportunities, for the security industry, which has played a major role in protecting homes and residents for decades. We asked this week’s Expert Panel Roundtable: How are changes in the residential/smart home market impacting security?
“Don’t try this at home.” It’s a common warning, but how does it apply to security systems? With today’s systems becoming easier to install, and with customers becoming more tech-savvy, there is a growing market for “do-it-yourself” or DIY home security systems. The trend also extends beyond the home security market: Business end users may also think they can forgo a professional installer and handle installation in-house. The customer may save money by installing a system, but at what risk? We asked this week’s Expert Panel Roundtable: What are the pitfalls of “do-it-yourself” when it comes to security systems?