Residential security systems

Ambarella, Inc., an artificial intelligence (AI) vision silicon company, announced that Ambarella and Amazon Web Services, Inc. (AWS) customers can now use Amazon SageMaker Neo to train machine learning (ML) models once and run them on any device equipped with an Ambarella CVflow-powered AI vision system on chip (SoC). Until now, developers had to manually optimize ML models for devices based on Ambarella AI vision SoCs. This step could add considerable delays and errors to the application development process. Ambarella and AWS collaborated to simplify the process by integrating the Ambarella toolchain with the Amazon SageMaker Neo cloud service. Now, developers can simply bring their trained models to Amazon SageMaker Neo and automatically optimize the model for Ambarella CVflow-powered SoCs. Neural network accelerator Customers can download the compiled model and deploy it to their fleet of Ambarella-equipped devices Customers can build an ML model using MXNet, TensorFlow, PyTorch, or XGBoost and train the model using Amazon SageMaker in the cloud or on their local machine. Then, they can upload the model to their AWS account and use Amazon SageMaker Neo to optimize the model for Ambarella SoCs. They can choose CV25, CV22, or CV2 as the compilation target. Amazon SageMaker Neo compiles the trained model into an executable that is optimized for Ambarella’s CVflow neural network accelerator. The compiler applies a series of optimization that can make the model run up to 2x faster on the Ambarella SoC. Customers can download the compiled model and deploy it to their fleet of Ambarella-equipped devices. Enterprise video security The optimized model runs in the Amazon SageMaker Neo runtime purpose-built for Ambarella SoCs and available for the Ambarella SDK.The Amazon SageMaker Neo runtime occupies less than 10x the disk and memory footprint of TensorFlow, MXNet, or PyTorch, making it much more efficient to deploy ML models on connected cameras. “Ambarella is in mass production today with CVflow AI vision processors for the home monitoring, enterprise video security, and automotive markets,” said Chris Day, vice president of marketing and business development for Ambarella. "The ability to select an Ambarella SoC and compile a trained ML model with a single click is a powerful tool that makes it possible for our customers to rapidly bring the next generation of AI-enabled products to market.” Advanced security features AWS has the deepest set of ML and AI services focused on solving some of the toughest challenges facing developers" Manufactured using an advanced 10-nanometer process, Ambarella’s CVflow SoC family enables the design of compact, high-performance vision systems with ultra-low power operation. For example, the Ambarella CV22 CVflow SoC delivers computer vision processing at full 4K or 8-megapixel resolution at 30 frames per second (fps), while its image signal processor (ISP) provides outstanding imaging in low- light conditions and high-contrast scenes, further enhancing the computer vision capabilities of the chip. The CV22 also includes a suite of advanced security features to protect against hacking including secure boot, TrustZone, I/O virtualization, and support for online upgrades over the air (OTA). Machine learning models “AWS has the broadest and deepest set of ML and AI services focused on solving some of the toughest challenges facing developers. Amazon SageMaker is a fully managed service that provides every developer and data scientist with the ability to build, train, and deploy machine learning models quickly,” said Bratin Saha, Vice President, Machine Learning & Engines, Amazon Web Services, Inc. “We’re excited that VIVOTEK is using SageMaker Neo to simplify the deployment of ML models at the edge on Ambarella CVflow-powered IP cameras.”

abode systems, a provider of DIY smart home security, announced that abode Outdoor/Indoor Smart Camera, a versatile video camera developed in direct response to demand for robust indoor/outdoor and front door video protection. Modular by design, the new abode camera can be used indoors and outdoors and can be deployed using a number of included mounts to optimize installation flexibility and provide intelligent video coverage wherever customers need it most. Standalone video camera solution A first for abode, the Outdoor/Indoor Smart Camera can be used as a reliable standalone video camera solution or seamlessly integrated with all existing abode security systems. In either case, the camera provides valuable insight into what is happening inside and/or outside the home and has been designed to help deter crime including porch piracy, effectively communicate with couriers and other visitors, and provide a medium for visual verification when allowing or denying access to a home or residence. The camera provides insight into what is happening inside or outside the home and is designed to help deter crime With advanced computer vision capabilities built-in, abode customers can opt-in to have their Outdoor/Indoor Smart Camera understand when an authorized user is approaching or inside the residence vs. an unauthorized user, stranger, or intruder. This functionality is at the sole discretion of the user and can be toggled on or off at any time to manage a personalized database of known and unknown users. Advanced automation engine When integrated with an abode system, users can leverage CUE, abode’s advanced automation engine, to define and trigger smart home and security scenes using information provided by the abode Smart Outdoor/Indoor Camera including the advanced computer vision capabilities. Engineered into a compact package roughly half the size of a deck of playing cards, the new video camera features a PIR motion sensor to identify when someone is approaching, an IR LED for low-light vision, a built-in microphone and speaker for two-way communication, a light sensor, and a wide-angle lens capable of providing 1920 x 1080p video across a 152° field of view. To withstand the elements, the abode Outdoor/Indoor Smart Camera features an IP65 weather-resistance rating and can withstand a wide variation of outdoor temperatures. Traditional doorbell solution abode’s newest video solution can be installed in a variety of ways, giving consumers the freedom and flexibility to ensure they have robust video coverage of their home wherever they desire. The included doorbell mount allows the camera to be powered by existing doorbell leads and installed flush against the door or, a corded attachment can be used to mount the camera outdoors and be powered by a standard outlet. Indoor/outdoor camera fills the gap within the portfolio of robust smart home security offerings" The abode Outdoor/Indoor Smart Camera can be installed in either fashion and, abode will be releasing an additional form factor with a doorbell button built-in to provide users the option of a traditional doorbell solution. “Doorbell and external video cameras have become quintessential to surveilling and protecting the exterior of your home but they should not require a security expert to setup,” said Chris Carney, CEO and founder of abode. Live video stream “Our new indoor/outdoor camera is the final piece of the abode puzzle and fills the gap within our portfolio of robust smart home security offerings. We’ve always strived to put the power back into the hands of the user when it comes to monitoring and managing their home security needs and with these new solutions, which can be used on their own or integrated into our existing security systems for enhanced functionality, users have even more choice when it comes to creating a secure home on their terms.” To provide users with increased functionality, the abode Outdoor/Indoor Smart Camera has been submitted for Apple HomeKit Certification and will also feature Alexa Video support to view a live video stream from an Echo Show device and Google Video support. The abode Outdoor/Indoor Smart Camera will be available starting in Q1 2020 with an expected MSRP of $199. Additional video services abode video plans including event look back and additional video services will be available at launch. Shown for the first time at CES 2020, abode will demo capabilities of the new camera at Pepcom Digital Experience on January 6, 2020 and showcase the Outdoor/Indoor Smart Camera in booth #40724 during CES 2020 in the Sands. 

Developed and launched in 2014, FERMAX FOR REAL, the Augmented Reality application for mobiles and tablets has now been released in a new improved version. It includes new products, a more modern design and a new marker to activate the augmented reality. End users can interact with the product as if it was real and see how Fermax video door entry systems would look like on the exterior and interior of their home. That is the great advantage of Augmented Reality: the possibility of combining the virtual world with the real world. End users can interact with the product as if it was real and see how Fermax video door entry systems would look like on the exterior and interior of their home DUOX 2-wire video entry system The renowned Spanish brand of video door entry systems has redesigned its application FERMAX FOR REAL with the aim of offering a more agile, interactive and functional user experience. In this version, the application includes a complete selection of DUOX (2-wire system) and MEET (IP system) outdoor panels and indoor terminals, Fermax's main video door entry technologies. It is no longer necessary for the installation’s company to visit properties with a suitcase full of samples. With a tablet or mobile phone in their pocket, the installers will be able to show their customers both the outdoor panels and the terminals (monitors and telephones) from the Fermax catalog. Users can see them on the wall as if they were already installed at the entrance or inside the house and interact with the products. MEET IP outdoor panels In order to access the Augmented Reality feature, the user needs to place the new marker on the wall When using the application, the users can see a menu in which the main elements of an installation are presented: the outdoor panel and the interior terminals. The users can select the product they wish to see so that the system shows an image of the product and they can read about its features or see the options and models available. They can even visualize the equipment in 3D and rotate it up to 360 degrees. In order to access the Augmented Reality feature, the user needs to place the new marker on the wall where the outdoor panel or indoor terminal will be located and activate the AR button. Users who have the old marker will have to download this new marker from the application itself, or from the Fermax website. The users can select the product they wish to see so that the system shows an image of the product and they can read about its features or see the options and models available Residential intercom and communication systems From that moment on, the tablet or mobile screen will generate the image of the virtual product over the real surface and the user will be able to interact with the product through the screen making a call from the outdoor panel, answering a call from the monitor, activating or deactivating the "Do Not Disturb" function, seeing the OSD menu of the monitors, incorporating installation accessories in the case of the Skyline and Cityline panels, there are multiple options so that the end user can see the product as if it was already installed. With this innovative commercial tool, Fermax once again shows its ability to position at the forefront of residential communication technology. You can download FERMAX FOR REAL for free from Google Play or the App Store.

Silicon Labs and the Z-Wave Alliance announce plans to open the Z-Wave Specification as a ratified, multi-source wireless standard available to all silicon and stack vendors for development. With this change, semiconductor and software suppliers will be able to join the Z-Wave ecosystem, contribute to future advancements of the leading smart home standard and develop and supply sub-GHz Z-Wave radio devices and software stacks. The Z-Wave Alliance will expand to a standards development organization for the Z-Wave Specification and will continue to manage the Z-Wave Certification program, which will include software and hardware. Wireless smart home standard Expected to be available in the second half of 2020, the opened Z-Wave Specification will include the ITU.G9959 PHY/MAC radio specification, the application layer, the network layer and the host-device communication protocol. Instead of being a single-source specification, Z-Wave will become a multi-source, wireless smart home standard developed by collective working group members of the Z-Wave Alliance. The Z-Wave Alliance will maintain the certification program and expand the offering With more than 100 million interoperable devices deployed, more than 3,200 certified products and over 700 member companies, Z-Wave has the most mature and pervasive smart home ecosystem in the market. Alliance members and smart home consumers will benefit from the hallmark features of Z-Wave, including interoperability, backwards compatibility, the S2 security framework, easy installation with SmartStart, low-power functionality with a 10-year battery life and long-range with sub-GHz mesh. The Z-Wave Alliance will maintain the certification program and expand the offering to provide technology vendors with both hardware and stack certification and product manufacturers with application layer certification. Adoption of smart home devices “As a standards organization, the Z-Wave Alliance will help solve the interoperability challenges hindering the adoption of smart home devices,” said Mitch Klein, executive director for the Z-Wave Alliance. “Members will work together on a single sub-GHZ connectivity solution that guarantees the forward-and-backward compatibility, interoperability, security and robustness needed to grow the IoT. The Z-Wave Alliance will collectively advance a fully realized smart home standard.” Silicon Labs is committed to IoT standardization. By expanding access to Z-Wave as a standard supported by multiple vendors, the smart home ecosystem will benefit both from broader technology support as well as accelerated market adoption. “Silicon Labs has worked to create positive alignment across the industry with the goal of advancing both security and compatibility in smart home devices,” said Jake Alamat, vice president and general manager of IoT home and consumer products at Silicon Labs. “Future success for the smart home industry relies on ecosystems getting closer, not farther apart. The smart home market opportunity is tremendous, and we want to help drive its success. When the ecosystems work together toward a common goal, the entire industry including manufacturers, developers, retailers and consumers benefit from this open collaboration.” Investment in Z-Wave technology Enabling a broader ecosystem of interoperability will bolster both consumer and manufacturer confidence" “As an early adopter of Z-Wave technology, we welcome this move by Silicon Labs,” said George Land, Z-Wave Alliance board member and general manager of digital products at Trane. “Enabling an even broader ecosystem of interoperability will bolster both consumer and manufacturer confidence, driving overall growth of the industry.” Silicon Labs will continue to invest in Z-Wave technology and contribute to its future growth, collaborating with new suppliers through the expanded Z-Wave Alliance. Development on the opened Z-Wave Specification will be managed by the new working groups in the Alliance in Q3 2020, and details on the silicon and stack platform certification program also will be announced in Q3. Companies interested in joining the Z-Wave Alliance can also visit the organization’s booth at CES 2020, Sands #41917.

SALTO Systems, a manufacturer of electronic access control solutions, will showcase its Keyless and Mobile Residential Electronic Smart Lock Line at the CES tech show in Las Vegas this January. “SALTO has been a leader in the electronic access control industry for nearly two decades and we have taken that expertise into the residential market with our innovative solutions,” said Colin DePree, SALTO Systems Residential Business Leader. “The residential smart lock market is booming, and SALTO is a trusted, technologically-advanced access control provider that delivers a wide range of solutions for any door.” Comprehensive smart door lock With the residential home door line, SALTO now has a simple yet comprehensive smart door lock. SALTO’s residential solutions replace the traditional home or apartment door key with an electronic smart lock system that allows end users to use a smartphone to control doors – including garages, service doors, and lobby areas. SALTO products also support integrations via a long list of technology partners SALTO offers flexible residential solutions for installations – homes, multi-family housing, high-end residential, and rental properties – that are easy-to-install or retrofit, open via keyless and mobile options, and can connect to smart home hubs and devices like thermostats and alarms (via BLE, Z-Wave/ZigBee/HomeKit). SALTO products also support integrations via a long list of technology partners. Electronic access control solutions SALTO will display electronic access control solutions for the residential market at CES Booth 41917 in Las Vegas, Jan. 7-10, 2020. SALTO is part of the CES Z-Wave Alliance and will be located in the Tech West section of the Sands Expo Convention Center. With over 175,000 attendees from 160 countries, CES is the world's gathering place for all those who thrive on the business of consumer technologies. It has served as the proving ground for innovators and breakthrough technologies for 50 years – the global stage where next-generation innovations are introduced to the marketplace. Owned and produced by the Consumer Technology Association, it attracts the world’s top business leaders and pioneering thinkers.

Established in 1950 in a small chapel in downtown San Diego to serve San Diegans experiencing homelessness and poverty, Father Joe’s Villages has since grown to include a comprehensive campus and scattered-site programs that provide comprehensive housing and services to people struggling with homelessness in San Diego. The organization provides housing to over 2,000 people every night and serves more than one million warm, nutritious meals annually. In addition to offering hope to those experiencing homelessness in San Diego, President and CEO, Deacon Jim Vargas, and the organization’s senior leadership team made a commitment to provide a safe and secure environment for program participants, volunteers, and employees. Video Management System We selected Hanwha due to the innovation of their cameras and its overall solution being very cost-effective"  “The safety of our staff, volunteers and clients is one of our top priorities, so we initiated a new surveillance project as soon as we had someone on the team who had the experience to help with this type of project,” said Deacon Jim Vargas. In 2016, shortly after Frank Paredes joined Father Joe’s Villages as Director of Information Technology, the organization evaluated their physical security solution to determine how they could upgrade their existing collection of mix-and-match analog cameras to achieve an overall improved video surveillance system. After an RFP process and with input from security integrators JMG Security Systems and American Security Group, Paredes and his team chose to replace their existing solution with Hanwha video surveillance cameras managed by Hanwha’s Wisenet WAVE Video Management System (VMS). Network IR Bullet Camera “Our cameras were the best in class when they were purchased years ago, but we had an aging, disparate analog system and it was time to step up to a platform that was innovative and would bring us the latest in technology,” said Paredes. “We did our research and looked at several manufacturers. Ultimately, we selected Hanwha due to the innovation of their cameras which provide crystal clear images, but more importantly, Hanwha’s overall solution is very cost-effective.” For the Father Joe’s Villages deployment, they installed cameras from the Hanwha Wisenet Q series – including the QNO-7080R 4MP Network IR Bullet Camera, QNV-7010R 4MP Network IR vandal-resistant camera, PND-9080R 4K IR dome camera– as well as IP PTZ cameras including the SNP-6320RH. Father Joe’s Villages currently operates more than 400 video surveillance cameras across their facilities including housing, program, administrative, retail and warehouse space. Manage video surveillance The ability to customize WAVE to your liking with all of the different building layouts is also impressive" Paredes said they are very pleased with the WAVE VMS because it is so easy to use. Additionally, it has given them the capability to consolidate operations and easily manage video surveillance across the different locations. Even though blocks of cameras at each different facility might have a separate NVR, they unified the system via WAVE, enabling them to call up cameras from any of the locations throughout their campus and scattered site locations. “Wisenet WAVE has an outstanding user interface which makes it extremely easy to operate for all our users. We are all very happy with it,” said Paredes. “Whether they’re beginners, intermediate, or advanced users, it’s just as easy to manage because it’s all drag and drop. The ability to customize WAVE to your liking with all of the different building layouts is also impressive. It’s just a well-thought-out video management system.” Video surveillance cameras Paredes said in addition to ease of use, cost was a determining factor in choosing WAVE to manage their video surveillance cameras. “We like that with our Hanwha camera solution we only pay a one-time license fee per camera for the WAVE VMS,” he said. “I’ve had experiences with other VMS providers that require users to pay an annual licensing fee every year or have astronomical recurring costs—that made those types of solutions unaffordable for us.” Paredes and his team installed and maintain the system, while security personnel view the cameras from an upgraded 24/7 control center outfitted with several large monitors. If the surveillance team sees something of concern in a certain location, they dispatch security personnel to investigate. Security solution The Hanwha camera and WAVE VMS solution have provided us both outstanding quality and affordability Father Joe’s Villages developed a CCTV policy for governance, which allows their security department – along with the legal department – to manage requests from throughout the organization to review footage in the event of an incident. Because they have been so impressed with the Hanwha solution, Paredes and his IT team completed the Hanwha training and earned certification. As a result, they can design, implement and support Hanwha cameras internally which means they do not have to rely on the cost and time associated with depending on a third party. “Earning Hanwha certification was a great move that we made to be more efficient in the operations of our security solution and to show our commitment to Hanwha and to the product we’ve invested in,” he said. Quality and affordability Father Joe’s Villages will soon break ground on an exciting addition – a high rise building that will double their affordable housing inventory by adding 407 units and additional program and administrative offices. This expansion will call for the addition of 250-plus cameras to their existing video surveillance system. Paredes said they plan to add Hanwha cameras that feature analytics as they expand the system to the new facility. “Being a nonprofit organization, cost is very important, but we can’t sacrifice quality when it comes to security,” said Paredes. “The Hanwha camera and WAVE VMS solution we have installed have provided us both outstanding quality and affordability. The pictures we get from the cameras – the vividness and the colors – are just phenomenal. We are grateful to have a solution that provides our community with a top-notch security solution.”

Imagine a home surveillance camera monitoring an elderly parent and anticipating potential concerns while respecting their privacy. Imagine another camera predicting a home burglary based on suspicious behaviors, allowing time to notify the homeowner who can in turn notify the police before the event occurs—or an entire network of cameras working together to keep an eye on neighborhood safety. Artificial Intelligence vision chips A new gen of AI vision chips are pushing advanced capabilities such as behavior analysis and higher-level security There's a new generation of artificial intelligence (AI) vision chips that are pushing advanced capabilities such as behavior analysis and higher-level security to the edge (directly on devices) for a customizable user experience—one that rivals the abilities of the consumer electronics devices we use every day. Once considered nothing more than “the eyes” of a security system, home monitoring cameras of 2020 will leverage AI-vision processors for high-performance computer vision at low power consumption and affordable cost—at the edge—for greater privacy and ease of use as well as to enable behavior analysis for predictive and preemptive monitoring. Advanced home monitoring cameras With this shift, camera makers and home monitoring service providers alike will be able to develop new edge-based use cases for home monitoring and enable consumers to customize devices to meet their individual needs. The result will be increased user engagement with home monitoring devices—mirroring that of cellphones and smart watches and creating an overlap between the home monitoring and consumer electronics markets. A quick step back reminds us that accomplishing these goals would have been cost prohibitive just a couple of years ago. Face recognition, behavior analysis, intelligent analytics, and decision-making at this level were extremely expensive to perform in the cloud. Additionally, the lag time associated with sending data to faraway servers for decoding and then processing made it impossible to achieve real-time results. Cloud-based home security devices The constraints of cloud processing certainly have not held the industry back, however. Home monitoring, a market just seven years young, has become a ubiquitous category of home security and home monitoring devices. Consumers can choose to install a single camera or doorbell that sends alerts to their phone, a family of devices and a monthly manufacturer’s plan, or a high-end professional monitoring solution. While the majority of these devices do indeed rely on the cloud for processing, camera makers have been pushing for edge-based processing since around 2016. For them, the benefit has always been clear: the opportunity to perform intelligent analytics processing in real-time on the device. But until now, the balance between computer vision performance and power consumption was lacking and camera companies weren’t able to make the leap. So instead, they have focused on improving designs and the cloud-centric model has prevailed. Hybrid security systems Even with improvements, false alerts result in unnecessary notifications and video recording Even with improvements, false alerts (like tree branches swaying in the wind or cats walking past a front door) result in unnecessary notifications and video recording— cameras remain active which, in the case of battery powered cameras, means using up valuable battery life. Hybrid models do exist. Typically, they provide rudimentary motion detection on the camera itself and then send video to the cloud for decoding and analysis to suppress false alerts. Hybrids provide higher-level results for things like people and cars, but their approach comes at a cost for both the consumer and the manufacturer. Advanced cloud analytics Advanced cloud analytics are more expensive than newly possible edge-based alternatives, and consumers have to pay for subscriptions. In addition, because of processing delays and other issues, things like rain or lighting changes (or even bugs on the camera) can still trigger unnecessary alerts. And the more alerts a user receives, the more they tend to ignore them—there are simply too many. In fact, it is estimated that users only pay attention to 5% of their notifications. This means that when a package is stolen or a car is burglarized, users often miss the real-time notification—only to find out about the incident after the fact. All of this will soon change with AI-based behavior analysis, predictive security, and real-time meaningful alerts. Predictive monitoring while safeguarding user privacy These days, consumers are putting more emphasis on privacy and have legitimate concerns about being recorded while in their homes. Soon, with AI advancements at the chip level, families will be able to select user apps that provide monitoring without the need to stream video to a company server, or they’ll have access to apps that record activity but obscure faces. Devices will have the ability to only send alerts according to specific criteria. If, for example, an elderly parent being monitored seems particularly unsteady one day or seems especially inactive, an application could alert the responsible family member and suggest that they check in. By analyzing the elderly parent’s behavior, the application could also predict a potential fall and trigger an audio alert for the person and also the family. AI-based behavior analysis Ability to analyze massive amounts of data locally and identify trends is a key advantage of AI at the edge The ability to analyze massive amounts of data locally and identify trends or perform searches is a key advantage of AI at the edge, for both individuals and neighborhoods. For example, an individual might be curious as to what animal is wreaking havoc in their backyard every night. In this case, they could download a “small animal detector” app to their camera which would trigger an alert when a critter enters their yard. The animal could be scared off via an alarm and—armed with video proof—animal control would have useful data for setting a trap. Edge cameras A newly emerging category of “neighborhood watch” applications is already connecting neighbors for significantly improved monitoring and safety. As edge cameras become more commonplace, this category will become increasingly effective. The idea is that if, for example, one neighbor captures a package thief, and then the entire network of neighbors will receive a notification and a synopsis video showing the theft. Or if, say, there is a rash of car break-ins and one neighbor captures video of a red sedan casing their home around the time of a recent incident, an AI vision-based camera could be queried for helpful information: Residential monitoring and security The camera could be asked for a summary of the dates and times that it has recorded that particular red car. A case could be made if incident times match those of the vehicle’s recent appearances in the neighborhood. Even better, if that particular red car was to reappear and seems (by AI behavior analysis) to be suspicious, alerts could be sent proactively to networked residents and police could be notified immediately. Home monitoring in 2020 will bring positive change for users when it comes to monitoring and security, but it will also bring some fun. Consumers will, for example, be able to download apps that do things like monitor pet activity. They might query their device for a summary of their pet’s “unusual activity” and then use those clips to create cute, shareable videos. Who doesn’t love a video of a dog dragging a toilet paper roll around the house? AI at the Edge for home access control Home access control via biometrics is one of many new edge-based use cases that will bring convenience to home monitoring Home access control via biometrics is one of many new edge-based use cases that will bring convenience to home monitoring, and it’s an application that is expected to take off soon. With smart biometrics, cameras will be able to recognize residents and then unlock their smart front door locks automatically if desired, eliminating the need for keys. And if, for example, an unauthorized person tries to trick the system by presenting a photograph of a registered family member’s face, the camera could use “3D liveness detection” to spot the fake and deny access. With these and other advances, professional monitoring service providers will have the opportunity to bring a new generation of access control panels to market. Leveraging computer vision and deep neural networks Ultimately, what camera makers strive for is customer engagement and customer loyalty. These new use cases—thanks to AI at the edge—will make home monitoring devices more useful and more engaging to consumers. Leveraging computer vision and deep neural networks, new cameras will be able to filter out and block false alerts, predict incidents, and send real-time notifications only when there is something that the consumer is truly interested in seeing. AI and computer vision at the edge will enable a new generation of cameras that provide not only a higher level of security but that will fundamentally change the way consumers rely on and interact with their home monitoring devices.

There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase In Revenue For Dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, Connected Smart Locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio Of Home Automation Products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages Of Professional Installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realize they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realize that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling Additional Home Automation Products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available.  The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labor warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces Connection Instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realize over time. On the other hand, one issue DIYers may recognize right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognizable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not Everyone Is A DIY Customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing Complete And Custom Solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.

Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SecurityInformed.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organizations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organizations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritizes use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.

Across the security industry, power supplies are too often an afterthought and the first item in an access control system to be value-engineered. However, when the power supply fails on a high-end access control device, the system becomes a very expensive paperweight. Fortunately, there are now power supply units available that can enhance system reliability by providing remote diagnostics and real-time reporting and analytics. There is also a mistaken perception that all power supplies are the same, says David Corbin, Director of ASSA ABLOY’S Power Management Strategic Business Unit. Access control and security applications Power supplies today are more important than ever for access control and security applications The fact is, a properly designed unit for today’s market must have a wide input range, a myriad of features, interface to network, have adequate transient protection, good surge capability and a demonstrated quality level for mission critical reliability, he says. “Power supplies today are more important than ever for access control and security applications,” says Corbin. “From heavy snowstorms in the Midwest and East Coast to the two million Californians that experienced unprecedented power outages, extreme weather conditions have created chaos for millions over the past few months. These events have resulted in students being locked out of schools, hospitals darkening and electronic keypads or card readers shutting down. With events like these on the rise, and an increased reliance on the technology we use to get in and out of the spaces we occupy, power supplies are critical for keeping systems up and running and people safe and secure.” ASSA ABLOY's LifeSafety Power’s FPO Intelligent Power Supplies and Helix Redundant Power Systems Installing right power supplies ASSA ABLOY has a range of products within the power supplies category, including LifeSafety Power’s FPO Intelligent Power Supplies and Helix Redundant Power Systems. ASSA ABLOY’s acquisition of LifeSafety Power in September expanded the company’s offering of smart integrated access control power solutions for OEMs, integrators and end-users. Other ASSA ABLOY power supply products include Securitron AQ Series Switching Power Supplies, and eco-friendly, linear, plug-in and solar power supplies, as well as Power over Ethernet (PoE). Access control is crucial to security and life safety, says Corbin. And without power, any protective system is useless. When the right power supplies are installed correctly, the system will have built-in backup power that will be triggered during an outage. Dependable power supplies, with regularly replaced and appropriately sized backup batteries, are critical to keeping occupants safe in an emergency event. Other ASSA ABLOY power supply products include Securitron AQ Series Switching Power Supplies Periodic testing of the battery When it comes to extreme weather conditions, the result of a power outage can lead to hazardous situations for employees, patients, residents and students, he says. Buildings that require power to gain access can leave people stranded outside or locked inside. “When access controls are disabled, intruders can easily enter buildings without notice, affording the opportunity for interruptions to power distribution, water supplies and other necessary public utilities,” says Corbin. Preparation for the next big power outage should include the sizing of power supplies to the system requirement with a reasonable safety factor for foreseeable system expansion and a battery set that is sized for operating the system for a period of time greater than the planned requirement, he says. Using a ‘smart’ power supply provides early warning of an impending failure; and consistent, periodic testing of the battery set keeps the system in peak operating condition. Predictive maintenance of access control Predictive analytics and data harvesting can help with predictive maintenance of access control Redundancy ensures that power remains available in the event of a failure, regardless of whether it is a blackout situation or a failure of the power supply itself, says Corbin. “In critical power installations where redundancy is vital, the system must have a properly sized and maintained backup battery,” says Corbin. “Additionally, further redundancy can be achieved via products like our Helix systems that provide for seamless switching between two different power supplies in the event of an electrical failure of one of the power supplies.” Corbin also notes there is a growing want and need for more data and analytics in the access control field. End users increasingly expect access control systems to be able to integrate with building information systems. Predictive analytics and data harvesting can help with predictive maintenance of access control and building systems. For example, intelligent power supplies can identify problems before they happen – such as performing periodic, automated battery tests and then notifying a central monitoring location and/or a facility manager of a battery that needs replacement. Lock operation can also be monitored on a real-time basis for failure or impending failure of a secured door opening, he says.

The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home devices shipped globally, according to IHS Markit. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the “do-it-for-me” approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer. Data capture form to appear here! When a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. Flexible service offerings and pricing are already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing, and providers such as Comcast are looking to pilot programs for just video monitoring, bundled with Internet for a low monthly fee. Home automation system Connected smart locks can actually act as an extension of a smart hub or controller Options for financing are also going to become commonplace. Smart home equipment is expensive, even when attempting to outfit a modest size home (2,500 square feet). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices, but there is a threshold. For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to communicate wirelessly with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. Residential security According to a 2018 Residential Security Market Report prepared by Parks Associates, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. For example, with their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchases. There are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” Full-time monitoring DIY products have broken down barriers for additional purchase and installation of professionally installed systems What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Instead of paying for monthly monitoring, homeowners can install a web cam, access from a smartphone or tablet and essentially do their own security monitoring. The downside of this approach is readily apparent. Without full-time monitoring, homeowners can easily miss the break-in or the aged parent who falls and can’t get up. Near-field communication Until they log on and take a look, there’s no central station to send medical aid or call the police. Connecting door locks and other devices to the Internet can also open a door to hackers, if the infrastructure isn’t properly protected. The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household Traditional security features For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market that want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring. Missed part one of our smart home mini series? Read it here.

The boundaries between the smart home market and security market at large are narrowing. Amidst a wave of expansion, suddenly everything is becoming digital. Home automation has been around for close to 30 years but hasn’t really hit it big because integration hasn’t been that simple. Now that the Internet of Things has stepped into the market, home automation is really taking off. As technology in the smart home market advances, the gap between the residential and professional security markets is growing smaller. Additional revenue for security industry There will continue to be more opportunity for interoperability, and home automation will continue to grow and eventually become a norm. Growth in the residential security market and its position as the channel for smart home solutions, have attracted numerous new entrants. Telecoms, cable operators, and CE (consumer electronics) manufacturers are joining traditional security players as they compete to fulfill consumer demand for safety and security. Connected products also provide a layer of competition as consumers must decide whether having category devices such as doorbell video cameras, networked cameras and other products suffice for their security. Smart home services can provide additional revenue streams for the security industry. In Parks Associates’ 2017 survey of U.S. security dealers, 58% report that smart home service capabilities enable extra monthly revenue. Almost half of dealers also note they have to offer smart home devices and services in order to keep up with their competition.  Data capture form to appear here! Residential security solutions Growth is going to be slow and steady. Everyone needs to be realistic about that" The trend has no doubt accelerated in the last couple of years. New collaborations are being made between audio-video (AV) suppliers and security solution providers. The clientele of high-end AV products is becoming increasingly concerned with home security and property protection. So, in recent months, the requirement for residential security solutions has been increasing as technical solutions can go hand in hand with AV installers’ capabilities and client base. “One of the big mistakes many make is that they assume – based on some of the hype and big market investments – that the smart home market is set to explode,” says Michael Philpott, Senior Practice Leader, Consumer Services at Ovum. "This is not the case – growth is going to be slow and steady. Everyone needs to be realistic about that, rather than expecting some rapid ramp up simply because some big names have entered the market.” Pressure to upgrade security standards Surprisingly for what has historically been something of a grudge purchase, in the context of home automation, security is seen as a solution some consumers are looking for. Another security aspect of home automation is cybersecurity, in particular how it applies to various IoT devices in the home. Now as connected devices gather personal information from realms long considered private and protected – the bedroom, the kitchen counter, the nursery – the risks are higher than ever. All of the data that various devices and sites have collected can be combined, shifted and then exploited by marketers or even stolen by hackers. Both manufacturers of smart home products and the companies that install them are feeling pressure to upgrade security standards. They are moving to set policies that will regulate who has access to data and how it is used. Ease of installation Advances in the home market are increasing customers’ expectations as well as adoption of newer technologies A recent revelation that some “smart TVs” might be listening to conversations and transmitting them to "third parties" caused an uproar. These sets have voice activated features that enable users to change channel, turn on a DVD or browse the internet by speaking to the screen or remote. The fine print in privacy policies contains warnings that general conversations are also being heard, and one company even told owners to turn off this function if they were concerned. Another impact of smart homes on the security marketplace is to raise expectations about the capabilities of commercial systems. Products made today for residential applications are very high quality, easy to install (do-it-yourself, or DIY), and have very rich feature sets. End users expect their commercial solutions to have a similar ease of use and ease of installation. Geofencing in commercial applications The quality of video that people are seeing at home is motivating some legacy commercial customers to finally move to IP video from lower resolution analog cameras. A higher percentage of commercial customers use cellphone applications to view integrated video and access control data. People’s experience with smart thermostats has them asking for geofencing in some commercial applications. In short, advances in the home market are increasing customers’ expectations as well as adoption of newer technologies. Read part two of our smart home mini series here.

Critical building management and security systems at one of the most advanced super-high-rise towers, the landmark Wasl Tower in Dubai, are to be integrated with Maxxess eFusion technology. The 302-meter multipurpose tower, which will be operated by the Mandarin Oriental Hospitality Group, incorporates offices, guest rooms, public areas and apartments, and is situated in a pivotal Dubai location. The Wasl Tower is designed with advanced sustainability features including natural shading and cooling, adaptive lighting, one of the world’s tallest natural ceramic facades, and a vertical boulevard. eFusion was selected for the project because of the flexibility it allows, enabling rapid integration, off-the-shelf, with a wide choice of security, safety and business-critical technologies. With a modular, building block approach, eFusion provides an umbrella management system and drives service efficiency by removing the need for operators to continually switch between systems. Visitor management system By keeping it simple and integrating with the widest choice of technologies, Maxxess removes the complexity A key use of the technology will be to integrate back-of-house operations at the Wasl guest apartments with front-of-house systems, for maximum ease of use and operational efficiency using the Maxxess unified platform. This eFusion solution comprises a 900-plus reader ASSA ABLOY VingCard access control system, a 1700 camera Hanwha surveillance system, and advanced key management with Deister ProxSafe, and it will use the BACnet protocol to integrate the building management system (BMS). The Tower will also benefit from Maxxess VisitorPoint visitor management system, a Zenitel intelligent communication system and disabled call-to-assist alarms. The VisitorPoint integration will improve the guest and resident experience, reduce administration and front-desk queuing, and ensure smooth running of functions from visitor and contractor management to collections and deliveries, and security. Streamline security, safety and facilities management “The challenge with projects of this scale is to find a simple, straightforward platform that communicates with everything and works with all the systems involved,” says Lee Copland, Managing Director EMEA, Maxxess. “By keeping it simple, and integrating with the widest choice of technologies, Maxxess removes the complexity.” The Wasl Tower project is the latest of a growing number of mixed-use developments, including hotels, retail, office and residential complexes to use eFusion to streamline security, safety and facilities management. Last year Maxxess won an Intersec Award for its major eFusion implementation at Bluewaters Island.

BI-City Tokyo is located in Nur-Sultan (Astana), the capital city of Kazakhstan. It is a high-end residential complex of BI Group – a renowned construction holding company in the Kazakhstan real estate market. At present, three apartment buildings with public areas and more than 400 apartment units have been completed. Aiming to create modern high-end intelligent buildings and residential areas, the BI Group wanted to upgrade the existing analog video intercom system of BI-City Tokyo. Replacing analog intercom system The original analog intercom system in this community is outdated and cannot meet the diverse security requirements of high-end residential areas. First, the original analog intercom does not support retaining images and leaving messages. Second, this system only supports access cards to open doors, which is inconvenient for residents in case they forgot their card. Third, the original system cannot add IP cameras to monitor public areas such as children's playground, fitness areas, etc. Fourth, the cold winter temperature in Nur-Sultan requires high-performance equipment capable of operating in extreme environments. Faced with the abovementioned challenges, BI Group was also looking for a trustworthy brand that can provide not only modern smart system but also technical support and reliable after-sales service. Meeting all the above requirements, Dahua smart residential solution was chosen to be the security solution provider of BI-City Tokyo. Dahua Smart Residential Security Solution The complete solution deployed more than 300 pieces of Dahua equipment, including IP cameras The complete solution deployed more than 300 pieces of Dahua equipment, including Indoor Monitor, Apartment Outdoor Station, IP Camera, Access ANPR Camera, Video Recorder, etc. The solution supports two-way audio intercom, real-time video and messaging feature. In addition, a variety of door opening methods were also implemented: door opening via remote calling, door opening using access card, and remote door opening via APP. Additionally, all the equipment can be visualized and integrated in the Dahua DSS platform for centralized management, operation and maintenance. Moreover, the temperature in Nur-Sultan can reach up to negative 40 degrees in winter season. This requires high-performance outdoor devices featuring dust and water resistance, and explosion-roof capability. In response to this pressing challenge, Dahua apartment outdoor station VTO1210C-X-S1 and access ANPR camera ITC237-PW1B-IRZ that support wide working temperature were installed at the entrance of the apartment building for a more effective visitor and vehicle management. ANPR and IP cameras installed When a visitor arrives at the entrance of the apartment building and dials a resident’s room number through the Dahua apartment outdoor station, the camera installed at the entrance will synchronize the video with the visitor’s image captured in the resident’s indoor monitor. Once the visitor’s identity is confirmed, the resident just needs to press the button on the indoor monitor to open the door remotely. With Dahua app, users can even answer calls and open doors remotely when they are out for work or traveling. As for vehicles, Dahua access ANPR camera ITC237-PW1B-IRZ is designed for extreme temperature environments (temperature range of -40°C to +60°C). With built-in intelligent video analytics, the camera has the ability to detect and recognize moving vehicle's plate number within low speed. Vehicle tracking and identification For both approaching and departing vehicles, the access ANPR camera takes a snapshot of the number plate and vehicle overview picture, as well as records corresponding surveillance videos. By setting a whitelist, the camera can automatically control the barrier or gate to open if a plate number recorded in the whitelist has been recognized. The public areas including children's playground, fitness areas, as well as the lobby are covered by 2MP IR Mini Dome Network Camera IPC-HDBW4231E-ASE, 2MP and 3MP IR Mini-Bullet Network Camera. The Starlight Ultra-low Light Technology of IPC-HDBW4231E-ASE offers industry-leading light sensitivity, capturing color details under low light condition up to 0.002lux. The camera uses a set of optical features to balance light throughout the scene, resulting in clear images in dark environments. Integrated management platform Dahua smart residential solution provides an integrated management platform for the personnel of BI-City Tokyo Dahua smart residential solution provides an integrated management platform for the management personnel of BI-City Tokyo. It assists in the remote and visual management of the property and improves the services and facilities they offer. Security guard at the entrance is not needed anymore to manage entering and exiting vehicles, which saves labor costs, reduces the waiting time of vehicles and improves traffic efficiency. In addition, the all-round monitoring of the public areas within BI-City Tokyo greatly improves the safety level of the entire community. The video intercom system of the building provides a variety of convenient door opening methods, enhancing the resident’s living experience. IP video intercom solution “We adopted analog solution in the first phase. From the second phase, we replaced all of analog system with Dahua’s IP video intercom solution. We hope that Dahua will help us complete the solution planning of the three, four, five, and six phases,” said Arman Lesbekov, General Manager of BI Group. Dahua Technology is an internationally renowned video surveillance and security solutions provider with more than 6000 professionals in their R&D team, dedicated to providing cutting-edge products in technologies like AI, IoT, Cloud services, video, cyber security, and software reliability with high quality and performance. Video surveillance systems expert Since 2014, Dahua has ranked second in the global video surveillance equipment market according to an IHS report, and in 2017 Dahua ranked third in the A&S International "Security 50". The company believes in investing and building strong R&D capabilities for new technology and innovation.

BI-City Tokyo is located in Nur-Sultan (Astana), the capital city of Kazakhstan. It is a high-end residential complex of BI Group – a construction holding company in the Kazakhstan real estate market. At present, three apartment buildings with public areas and more than 400 apartment units have been completed. Aiming to create modern high-end intelligent buildings and residential areas, the BI Group wanted to upgrade the existing analog video intercom system of BI-City Tokyo. Analog intercom system The original analog intercom system in this community is outdated and cannot meet the diverse security requirements of high-end residential areas. First, the original analog intercom does not support retaining images and leaving messages. Second, this system only supports access cards to open doors, which is inconvenient for residents in case they forgot their card. Third, the original system cannot add IP cameras to monitor public areas such as children's playground, fitness areas, etc. Fourth, the cold winter temperature in Nur-Sultan requires high-performance equipment capable of operating in extreme environments. Cold winter temperature requires high-performance equipment capable of operating in extreme environments Faced with the abovementioned challenges, BI Group was also looking for a trustworthy brand that can provide not only modern smart system but also technical support and reliable after-sales service. Meeting all the above requirements, Dahua smart residential solution was chosen to be the security solution provider of BI-City Tokyo. Access ANPR Camera The complete solution deployed more than 300 pieces of Dahua equipment, including Indoor Monitor, Apartment Outdoor Station, IP Camera, Access ANPR Camera, Video Recorder, etc. The solution supports two-way audio intercom, real-time video and messaging feature. In addition, a variety of door opening methods were also implemented: door opening via remote calling, door opening using access card, and remote door opening via APP. Additionally, all the equipment can be visualized and integrated in the Dahua DSS platform for centralized management, operation and maintenance. Moreover, the temperature in Nur-Sultan can reach up to negative 40 degrees in winter season. This requires high-performance outdoor devices featuring dust and water resistance, and explosion-roof capability. In response to this pressing challenge, Dahua apartment outdoor station VTO1210C-X-S1 and access ANPR camera ITC237-PW1B-IRZ that support wide working temperature were installed at the entrance of the apartment building for a more effective visitor and vehicle management. Built-in intelligent video analytics When a visitor arrives at the entrance of the apartment building and dials a resident’s room number through the Dahua apartment outdoor station, the camera installed at the entrance will synchronize the video with the visitor’s image captured in the resident’s indoor monitor. Once the visitor’s identity is confirmed, the resident just needs to press the button on the indoor monitor to open the door remotely. With Dahua app, users can even answer calls and open doors remotely when they are out for work or traveling. As for vehicles, Dahua access ANPR camera ITC237-PW1B-IRZ is designed for extreme temperature environments (temperature range of -40°C to +60°C). With built-in intelligent video analytics, the camera has the ability to detect and recognize moving vehicle's plate number within low speed. IR Mini-Bullet Network Camera The camera uses a set of optical features to balance light throughout the sceneFor both approaching and departing vehicles, the access ANPR camera takes a snapshot of the license plate and vehicle overview picture, as well as records corresponding surveillance videos. By setting a whitelist, the camera can automatically control the barrier or gate to open if a plate number recorded in the whitelist has been recognized. The public areas including children's playground, fitness areas, as well as the lobby are covered by 2MP IR Mini Dome Network Camera IPC-HDBW4231E-ASE, 2MP and 3MP IR Mini-Bullet Network Camera. The Starlight Ultra-low Light Technology of IPC-HDBW4231E-ASE offers light sensitivity, capturing color details under low light condition up to 0.002lux. The camera uses a set of optical features to balance light throughout the scene, resulting in clear images in dark environments. Smart residential solution Dahua smart residential solution provides an integrated management platform for the management personnel of BI-City Tokyo. It assists in the remote and visual management of the property and improves the services and facilities they offer. Security guard at the entrance is not needed anymore to manage entering and exiting vehicles, which saves labor costs, reduces the waiting time of vehicles and improves traffic efficiency. In addition, the all-round monitoring of the public areas within BI-City Tokyo greatly improves the safety level of the entire community. The video intercom system of the building provides a variety of convenient door opening methods, enhancing the resident’s living experience. "We adopted analog solution in the first phase. From the second phase, we replaced all of analog system with Dahua’s IP video intercom solution. We hope that Dahua will help us complete the solution planning of the three, four, five, and six phases”, said Arman, General Manager of BI Group.

Brienon-sur-Armançon is a city in the Burgundy-Franche-Comté region of north-central France, with a population of about 3,300. Located at the intersection of two rivers – Créanton and 'Armançon, Brienon-sur-Armançon enjoys an advanced road network which is vulnerable to illegal activities. To make the city safer, the local government, with far less than sufficient police force at hand, chose to secure its city and residents with Dahua Safe City Solution. There were two main pressing issues that needed to be addressed. Firstly, the city had far less than insufficient police force, only one policeman was supposed to look after the whole 3,300 dwellers. Secondly, Brienon-sur-Armançon had not prepared itself with necessary cables needed for modern surveillance systems, requiring the Dahua Team to design a tailored solution according to the unique local environment and limited human resources of this city. Wireless transmission device This solution aids them in obtaining video recordings that can be used as evidence in case of an incident To make up for the shortage of police force and network cables, Dahua Technology delivered a customized solution covering the whole city with various kinds of video surveillance devices. These equipment are linked by a wireless device combining PTZ camera and antenna that transmits all the collected information to the highest point in the city center. These data are then transmitted to the control center, making it easy for the police to achieve round-the-clock monitoring. To monitor major sections of the city, an array of modern devices were utilised including Starlight IR PTZ AI Network Camera, Multi-Sensor Panoramic Camera, Eyeball Camera, Thermal Camera, ANPR Camera, Wireless transmission device, keyboard, etc. From the control center in the police station, the police can check real-time situation and decide whether to take action. This solution also aids them in obtaining video recordings that can be used as evidence in case of an incident. Vehicles trigger detection In addition, the combined strength of the Dahua general camera and PTZ camera created a smart capture mechanism for the police. General cameras were installed to monitor fixed scenes, once human or vehicles trigger detection rules set by the operator (like tripwire and intrusion), the PTZ camera will automatically zoom-in and start tracking. For low-light applications, the Dahua Starlight Technology of the PTZ camera also offers outstanding light sensitivity, capturing color details even under ultra-low light condition. Moreover, ANPR Cameras were deployed for road safety enforcement on main roads. Embedded with License Plate Recognition (LPR) algorithm, the cameras have the ability to detect and recognize moving vehicle's plate number within low speed. Furthermore, installing Thermal Cameras took care of the job of monitoring the BBQ sites in the park with their built-in fire detection functionality that can detect fires even at long range distance. Effectively monitor major areas The police has solved a cemetery theft case with evidence recorded by the Dahua PTZ cameraWireless transmission device made it possible for all cameras in all locations to connect to the control center without the cost and trouble of wiring. NKB 5000 HD Network Control Keyboard was installed in the control center to help the police achieve split screen operation of both general and PTZ cameras. Some Seagate hard disks were also used to store recorded videos for future use. The Brienon-sur-Armançon police can now sit remotely in the control room and operate in an efficient way with the help of Dahua Safe City Solution, which allows them to effectively monitor major areas in the city and respond in time when an incident takes place. Dahua PTZ camera The recorded videos also serve as crucial evidence and help the police to crack a case with much less effort. In the first week of the test run of this smart system, the police has already solved a cemetery theft case with evidence recorded by the Dahua PTZ camera. “The origin of our cooperation with Dahua dates back to the visit to China a year ago. This visit to the Dahua headquarters in Hangzhou concluded with a reciprocal commitment – to equip the city of Brienon with video surveillance. We welcomed this agreement, which allowed the installation of the system and improved the daily life of our residents.” said Mr. Jean-Claude M.CARRA, Mayor of Brienon-sur-Armançon.

Security companies provide a type of service that tends to go unnoticed except when it’s missed. Small cities and towns are increasingly growing every day mostly due to internal migration and the high prices of rent in Los Angeles county USA. Veteran Los Angeles security services company, Hillquest Security & Patrol plans to meet this growth head-on. For that reason, Hillquest has decided to expand their already wide range of action (which included more than 60 cities by 2018) to all the Orange and Riverside counties. Hillquest’s security mobile patrols Hillquest Security started to provide security guard services in Orange County and Riverside since early 2019 Hillquest Security started to provide security guard services in Orange County and Riverside since early 2019. What was initially a test venture that turned out to be really successful for the company has now became a full-service activity. Furthermore, Hillquest started to offer its full range of security options for businesses and individuals in those areas. Businesses and other entities in the OC and Riverside can now hire Hillquest’s security mobile patrols, bodyguards, security systems, loss prevention and other security services for banks, construction areas, healthcare facilities, hotels, apartment complexes, movie sets, parking lots, schools and event venues. Manned Guarding and security services "We provide security services that are perfectly tailored for our clientele," said John Bouzy, Hillquest Security owner. "Our trained, licensed expert security officers can handle any and all of our customers’ security needs. Moreover, we can do that any time of day as well." According to Hillquest Security & Patrol’s corporate website, the company is insured with a US$ 5 million policy and its officers "meet the standards set by the bureau of security and investigative services."

Ciudad Ros Casares has become one of the most important business parks in Valencia, Spain. It is a unique commercial and residential construction, which responds to the new business and networking requirements. The intercommunication system chosen by the project managers is the MEET IP System from FERMAX, because of its high performance and integration features as well as the security offered by MEET. The system includes integrated access control in the standard panel: facial recognition (up to 6,000 users can be registered), numeric keypad and MIFARE proximity reader. The system includes integrated access control in the standard panel: facial recognition (up to 6,000 users can be registered), numeric keypad and MIFARE proximity reader Residential management software The project has a total of 245 apartments in 2 buildings, with two outdoor panels per building plus a concierge service managed with MEET's residential management software. The chosen outdoor entry panel is the MILO Digital Touch Panel and the 245 apartments are equipped with the MIO 7'' Monitor. The project is equipped with high technological features and qualities of different types, large leisure and green areas, general and specialized services and an excellent geo-strategic location. This commercial condominium includes offices, stores, a business center, spaces built to organizing events and apartments for rent. The installation of Fermax MEET system started in January 2019. Learn more about MEET by Fermax in this video:

Delivering on customer expectations is a basic tenet of success in the physical security market. However, meeting expectations may be an elusive goal, whether because customer needs are not communicated effectively or because equipment doesn’t perform as promised. We asked this week’s Expert Panel Roundtable: what if a customer expects more than a security system can deliver?

Driven by technology developments such as voice recognition, smart devices and the Internet of Things, our homes are getting “smarter” all the time. Increasingly, we expect our residential environments to be responsive to our voice commands, whether we are adjusting a thermostat, turning on a light, or lowering the window shade. Smarter home integration yields new opportunities and challenges for home security, too, which contributes an element of safety and protection to the convenience aspects of smart homes. We asked this week’s Expert Panel Roundtable: How are new smart home systems impacting security?

Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!