Home Security Systems

FLIR Systems has announced the release of its new C3-X compact thermal camera, featuring a 128x96 pixel thermal camera, a 5 MP visual camera and FLIR MSX image enhancement to easily identify hidden building problems. Having the ability to effectively inspect, diagnose, and document trouble spots is crucial for property managers, facilities maintenance staff, building inspectors, contractors, electricians, service technicians, plumbers, and even homeowners. It requires the aid of effective tools, including thermal imaging, to quickly recognize and resolve those trouble spots. FLIR C3-X compact thermal camera That’s why FLIR has introduced its latest entry-level Cx-Series camera, the FLIR C3-X, a compact thermal camera packed with features that can help users confidently find faults in close range. It easily fits in a pocket or tool bag, is tough enough for any job, and available at a price point that building professionals and homeowners can afford. Featuring the 5 MP visual inspection camera module, the enhanced C3-X has a 128x96 resolution thermal camera that features a temperature range up to 300 degrees Celsius on an easy-to-read 3.5 inch touchscreen. FLIR Multi-Spectral Dynamic Imaging (MSX) mode C3-X compact thermal camera stands up in tough environments with four hours of operating time These features are important to get a detailed view of the situation and troubleshoot areas of concern such as hot fuses or air leaks. FLIR Multi-Spectral Dynamic Imaging (MSX) mode adds visible light details to thermal images in real time for greater clarity, so users can easily identify issues within the context of the problem area. The C3-X compact thermal camera stands up in tough environments with four hours of operating time and features an IP54 enclosure, providing a high level of protection against dust and water, and is designed to withstand a 2-metres (6.6 feet) drop. The camera’s compact, handheld design allows professionals to fit it in their pocket or into their tool bag without taking up too much space. The built in LED light helps see in dark areas such as crawl spaces. Integrated with FLIR Ignite and cloud connectivity Featuring FLIR Ignite, the C3-X offers cloud connectivity, allowing professionals to directly transfer, store and backup data so images are always available on all devices. The C3-X also offers seamless customer reporting when paired with FLIR Thermal Studio. The FLIR C3-X joins the FLIR C5, as part of the Cx-Series suite of compact thermal cameras. It is available globally to purchase through FLIR and authorized FLIR distributors.

Overhead Door Brand, a globally renowned manufacturer of residential and commercial door solutions, has launched the next generation of the OHD Anywhere app. The new version of OHD Anywhere includes enhanced features based on user feedback that improve everyday life and allow homeowners to monitor and operate their garage doors remotely from their smart device. Personalized garage door access “In this modern, digital age that is overflowing with advanced technology, a garage door opener system should not be any different. Considering garage doors are usually the largest opening of the home, effective and personalized garage door access is a matter of security as well as practicality,” said Christian Morrow, Brand Manager for Overhead Door Brand. Christian adds, “With the OHD Anywhere app, homeowners have the ability to take full command of their garage door openers and are given convenience, control and peace of mind all in the palm of their hand.” OHD Anywhere app The award-winning OHD Anywhere app offers a variety of customer benefits The award-winning OHD Anywhere app offers a variety of customer benefits including the ability to remotely monitor and control if their garage door is open or closed via a smart device, a time-based feature that allows users to schedule door operation at certain times of the day, and a customized alert system that notifies when someone is attempting to operate the garage or if it has remained open for a long time. The app’s advanced technology allows homeowners to grant garage door access to up to 20 people, giving custom ‘virtual keys’ to anyone who needs access to the garage door. When giving garage door permissions, the user determines if the access type for each person will be temporary, recurring or permanent, enabling tailored access to the garage for family, friends or service providers even if no one is at home or in the case of an emergency. Simplified navigation Furthermore, homeowners can set up rules to automatically open or shut the garage door at a certain time and can also control the lights in the garage. Users also have the option of integrating the OHD Anywhere app with their Google Assistant or Amazon Alexa device, allowing them to check the position of their doors and command the doors to be opened or closed via voice command. The new generation of the OHD Anywhere app features simplified navigation to see all doors on a single screen, improved customized notifications by door, event and user and a hold to open/close function to prevent inadvertent operation. Additionally, the update includes upgraded aesthetics with the ability to customize the background theme and built-in tutorials for setting up rules and users.

Aiphone, the renowned international manufacturer of video and audio intercom, and security communication products, has announced the addition of the IX-EA IP video door station intercom to its robust IX Series portfolio. IX-EA IP video door station intercom The IX-EA from Aiphone is a surface mount, weather-resistant IP video door station, which comes equipped with a 1.23 megapixel fixed color camera that can be programmed to call up to 20 different stations, with three different call level selections. Additionally, video from the IX-EA IP video door station intercom can be streamed to third-party devices using ONVIF Profile S or RTSP. Additional features of the IX-EA IP video door station include: SIP 2.0 compliant White LED for low light illumination 3af PoE compliant 600Ω audio output for paging or communication For additional customization, sound files can be uploaded for custom messages to be played during certain scenarios. This feature allows users to choose their own sounds for door release, call placed, communication starts and error messages. The IX-EA IP video door station features audible and visual indications for calling, communication and door release. Power of an enterprise platform The IX Series features the power of an enterprise platform with the simplicity of a single system - offering scalable enterprise security. IX Series solutions are ideal for commercial sites, industrial facilities, schools, campuses, parking garages, retail, emergency calling, and correctional applications. Throughout 2020, Aiphone will be celebrating its 50th Anniversary in North America, by thanking and showing their gratitude to customers, dealers, integrators, and employees for providing the opportunity to develop and improve better security and communication solutions.

ACRE, a globally renowned provider of security products and solutions for the access control, intrusion, smart traffic and video surveillance markets, has announced that the ACRE brands – RS2, Vanderbilt and Open Options – will launch ACT ID, a new cloud-based mobile credential application that enables organizations to utilize both iOS and Android smartphones with existing WaveLynx multi-technology readers for secure access to doors in office buildings, government facilities, healthcare institutions, schools, residences and a growing variety of enterprises.  ACT ID cloud-based mobile credential solutio ACT ID features zero-touch, cloud-issued credentials for enrollment into a user’s access control system. The application does not require any subscriptions or fees, making it an extremely flexible and affordable solution that allows organizations to transition to mobile access at their own pace.   “ACRE and its brands provide some of the industry’s most sought-after access control systems and solutions for customers across a variety of markets,” said Laurie Aaron, Executive Vice President, WaveLynx Technologies. Risk-free mobile access solution Laurie adds, “Through this integration, we’re able to provide additional functionality and risk-free mobile access solutions for end users to adopt as they update and expand their access control systems.”  “Mobility is an integral part of the goal of forward-thinking enterprise organizations, as more organizations look for way to leverage more touchless access control and seamless visitor management tools,” said Kim Loy, Chief Product Officer, ACRE. Touchless access control solutions Kim adds, “Partnering with WaveLynx across the ACRE organization allows our brands to capitalize on this demand from the market and diversify their ability to provide secure, convenient mobile security options to partners and customers alike.”

At this year’s ISC West virtual event, the largest converged security event of the year, SnapAV will introduce its new ClareOne Wireless Security and Smart Home Panel to thousands of industry professionals and showcase the platform’s complete line of wireless sensors, FusionPro dealer backend and suite of monthly interactive and alarm reporting service offerings.  Distributed exclusively by SnapAV, the ClareOne Wireless Security and Smart Home Panel has already begun to make waves in the security industry as it unifies full-featured home automation and security monitoring in a single-point solution that provides dealers with seamless installation, management and monetization. Simplifying smart home ISC West is widely known as the security industry’s most anticipated event of the year" ClareOne will help dealers drive more business by simplifying and controlling all aspects of the smart home, from home security and smart locks to smart lighting, climate control, wireless audio, and more. Plus, the ClareOne back-end platform FusionPro simplifies the way integrators manage installations and grow their RMR. “ISC West is widely known as the security industry’s most anticipated event of the year, meaning there is no better moment to introduce the new, industry-redefining ClareOne panel,” said Clint Choate, SnapAV Security Market Senior Director. “SnapAV has seen the extraordinary success of ClareOne platform, which makes us even more excited to share this latest expansion of its ecosystem that will bring dealers even greater benefits.” Wireless security experience On the front end, the new ClareOne panel elevates the smart home and wireless security experience in a slim package with a crisp 7” touch screen. The ClareOne encrypted security sensors and the panel’s 128 security zones enable maximum peace-of-mind for home and business owners. On the backend, FusionPro resets expectations of how intuitive and seamless installation and management of smart security and control systems can be. The new management platform provides a single-point solution to enhance dealer productivity, supporting everything from account setup, panel onboarding and central station selection through remote diagnostics and troubleshooting, with a native OvrC integration enabling advanced remote management. Smart home solutions ClareHome cellphone app delivers the intuitive ClareOne experience directly to the user’s cellphone device FusionPro features multiple service tiers - starting with Free for interactive smart home services - with low-cost monitoring service tiers that help dealers increase their RMR. FusionPro updates are free and automatic. ClareOne plays particularly nice with do-it-yourself smart home solutions, removing a common headache for security dealers and integrators. Customers will find it easy to use and learn the panel, and then expand the home control by adding DIY devices. For cellphone control, both at home and on-the-go, the new ClareHome cellphone app delivers the intuitive ClareOne experience directly to the user’s cellphone device. SnapAV is offering an exclusive promotion to new dealers, allowing them to experience the ClareOne platform and new panel firsthand. Clare Control products New dealers attending ISC West that sign up for an account with Clare Controls and SnapAV will receive a free ClareOne 2:1 Kit ($584.95 MSRP) and a free Clare Video Doorbell ($209 MSRP). Existing SnapAV dealers attending ISC West are also eligible to receive 20% off all Clare Control products. Redemption codes will be available through SnapAV’s virtual insert in the ISC West virtual swag bag. As an added value, ISC West attendees can also expand their knowledge of SnapAV’s newest and most popular products by exploring and downloading content from its virtual Tech Center page. SnapAV’s Tech Center will feature topical and product overviews of the new ClareOne Security Solution, OvrC ecosystem, WattBox, Araknis, Control4 OS 3, Signature by Episode, Luma & Visualint Surveillance and Control4 Intercom Anywhere.

With the ever-changing world, one can see condominiums, apartments, and gated communities becoming a hub of activity. People are establishing home offices, deliveries are increasing and security becomes more important than ever. Condo living is resort-style living at its best. CondoPark becomes an automated transportation and parking manager while ensuring unwanted people and vehicles are not accessing the user’s garages. CondoPark has unlimited potential and has the flexibility to adapt to the best features for the user’s operation. Tenants and/or Concierges can: Manage deliveries of all types of vendors in a secure and efficient manner. Manage parking of tenants and ensure they and their cars and bikes are secure. Manage visitors - no passes or cards - on-demand in real-time. Manage reservations - parking can be managed in advance as non-tenant parking becomes more and more valuable. Security - provide tenants assurance that parking areas are tracked and protected of vandalism, tailgating, car theft, and any other infractions. Real-time monitoring - from anywhere. Compatible with the user’s current systems and upgradable. Optional License Plate Recognition. The future of Condo living is changing and CONDOPARK takes care of these parking needs. Software is a small monthly fee so it is very affordable for all environments.

In the UK, one burglary occurs every 106 seconds. This means by the time you've finished reading this article, at least three will have taken place. Selecting robust physical security options to protect property boundaries and homes is essential to limit crime rates and deter opportunistic intruders. With 58% of burglaries said to take place while the homeowner is in, it seems that even the second wave of lockdowns, and an increased number of people confined to their homes, won't do much to eliminate the risk of burglary. Prioritise security for peace of mind Security is paramount, and in the case of new build projects, should be considered from the very beginning of the design process, not as an afterthought. When it comes to securing pre-existing buildings, there are countless security options which will ensure the perimeter is robust enough to withstand opportunistic attacks. It's also worth noting that security features don't have to be complicated. There are plenty of high-tech digital systems flooding the market, which can go a long way to reduce the risk of burglary and will provide peace of mind to the end user. However, this article will demonstrate how traditional security measures, such as high-quality perimeter fencing, can ensure practical safeguarding of properties for years to come.  Selecting robust physical security options to protect property boundaries and homes is essential to limit crime rates Timber! There are a number of different materials which can be specified to create a strong boundary. From metal railings, to timber fence panels, they will each help deter criminals somewhat. Wooden fence panels are a popular choice for their appearance, and the right product and installation can help to increase security.Our timber acoustic fencing can also reduce noise by up to 32dB and has a solid face with no hand or footholds, while still retaining the attractive natural timber aesthetic of a typical garden fence. However, maintenance is key, and one of the first thing burglars will notice is the condition a fence is in, rather than a particular style. Therefore, old, broken or rotten fence panels are a green light for opportunistic thieves. These can be easily broken or bypassed with minimal effort. When specifying fences as part of a new build housing development, we would suggest opting for high-quality timber, as this will ensure that it is protected against rot. Look for products with an extended guarantee or those that don't need additional treatment over the years. The condition of the fence should still be regularly inspected, and simple methods such as clearing piles of leaves away from the base of the boundary can help to prevent rot which weakens the timber.  Securing fence panels The recent rising cost of timber has led to a dramatic increase in fence panel theft, and panels that can be lifted from the posts are an easy target. Mitigate this risk by screwing the fence panels into the posts. This makes it much harder for the panels to be removed from the posts and creates a more secure barrier.  Concrete posts do offer benefits, but we always advise on timber posts for any fencing. They're strong, just like concrete, but they continue the same natural theme as the rest of the fence. Moreover, if you screwed the panels to concrete posts, they would most likely crack and become damaged, and then be at risk to the elements.  Astute design Design is also important. Installing fence rails on the inside of properties to prevent them from being used as climbing aids is highly recommended. Even better, using panels without rails on high-end developments is a clever tip if you want a secure fence with a high-spec look. Security features don't have to be complicated High fences with solid panels and no gaps in between make it considerably harder for potential burglars to climb over. They also offer better privacy to conceal rear garden areas from intruders, and are much sturdier than other alternative panels.  One common mistake is designing in features such as trees or children's climbing frames too close to the boundary. These can be used by burglars as climbing aids when attempting to scale the fence, making access easy. Investigate the surrounding area, which flanks the outside of the property boundary, as an unfortunately placed bin or bench can also help criminals gain entry. If the removal of these items is not possible, designing in a spiky bush can help deter intruders. It's also worth noting that gardens with numerous large features such as bushes or sheds can also negatively impact the level of security. A clear line of sight across the entire garden is highly recommended where possible. If this view is blocked, it's considerably easy for intruders to hide undetected. Front gardens  While tall, solid fence panels are recommended for rear gardens to prevent intruders from being able to see in and climb over, the opposite is true for front gardens. For street-facing gardens, a low fence or hedge is recommended to provide a clear view from the house. It also makes it much harder for intruders to hide from passers-by or neighbours, who can raise the alarm during a burglary. Another useful security technique to consider is a gravel drive. These create noise, which means the homeowner will know when it is in use. Pair this with a strong boundary fence, the likelihood of burglary dramatically decreases. This article only scratches the surface in unveiling the sheer volume of effective home security options on offer to protect homes and gardens. These investments can help minimize the risk of traumatic break-ins, while also simultaneously boosting the aesthetic of the property and its surroundings. 

We still have some way to go before we see 5G service rolled out as a UK-wide service, but we can discuss future implications of 5G, and how it can improve device capabilities once its widely accessible.  The impact of 5G lies within the increase in the amount of data that can be transferred between smart home devices through a cloud-based system. By utilising the cloud’s mass computing power and its ability to process data in larger capacities, we are able to receive more in-depth analytics that can help improve smart home devices by making them faster, more informed and intelligent.  Will  5G  boost innovation in the smart home market, if so, how?  Innovation using 5G can be shown with current smart home CCTV systemsAn example of innovation using 5G can be shown with current smart home CCTV systems. Products at present allow you to use functionalities such as motion detection. As it stands, this is a basic form of monitoring that monitors changes in picture and notifies the owner when something unusual has happened.   Once 5G comes into play, the video data captured can be sent off to the cloud, interpreted in more detail, and can allow the system to conclude whether the movement is from a human, object or animal. Facial recognition could also come into play here, providing a more seamless service when reporting incidents to the police.  Similarly, you can use data from various different devices within your home to toughen security measures. A video camera used in conjunction with a presence or heat detector can eliminate small errors by providing the ‘bigger picture’ with more data points to work with - an amalgamation of all smart devices used in tandem.  We can’t solely rely on smart devices to make decisions for us, but what we can do is improve device processing so that by the time we step in, we already have all the necessary information to assess the appropriate call to action.  What will 5G enable homeowners to do within their homes?  Smart homes using 4G currently operate in a fragmented fashion, incorporating Wi-Fi, Bluetooth, and other network protocols. Unlike 4G, 5G will work with low-power devices, making it useful for a broader array of connected products. This means that all devices we will be able to connect any internet connected product in order to allow integrated communication between all devices.   Can be connected to work together in conjunction with your home system Your fridge and other kitchen appliances, for example, can be connected to work together in conjunction with your home system to create an entirely automated home. If your freezer is internet connected, you may get a notification if it loses power, but as everything else is also connected within your home, you will be able to determine whether it is a power fault or product fault straight away. Faster connectivity means that users can quickly take advantage of the data their smart devices provide, such as water use sensors which can monitor levels and allow for behavior changes to curb water usage The same can be applied with vehicles. Cars in future will be autonomous and include an integrated dashcam which can then be connected to your security system to provide added security on-site in the peripheral of your home, alerting you to potential intruders before they reach your front door. 

Motion detection is a key feature of security systems in residential and commercial environments. Until recently, systems have relied heavily on closed circuit television (CCTV) and passive infrared (PIR) sensors, which both require significant investment and infrastructure to install and monitor. Developments in wireless technology are increasing home security possibilities. Few years ago, these developments led Cognitive Systems to discover that the wireless signals surrounding oneself can be used to detect motion. Known in the wireless industry as WiFi sensing, this technology brings many benefits that other motion detection solutions have not been able to provide. The working of WiFi sensing At Cognitive Systems, the company has used WiFi sensing technology to develop a motion detection solution called WiFi Motion™, which measures and interprets disruptions in RF signals transmitted between WiFi devices. When movement occurs in a space, ripples in the wireless signals are created. WiFi Motion interprets these ripples and determines if an action, such as sending a notification, is needed. Enabling this functionality in a space is incredibly simple. With a software upgrade to only one’s WiFi access point (or mesh router), motion sensing capabilities are layered into one’s WiFi network. Existing connected WiFi devices then become motion detectors without detracting from their original functions or slowing down the network. Using artificial intelligence (AI), WiFi Motion establishes a benchmark of the motionless environment and learns movement patterns over time, which could be used to predict trends. This allows unusual movement patterns to be detected with greater accuracy while decreasing the potential for costly false alerts. WiFi Motion requires no line-of-sight or installation WiFi sensing and other home monitoring solutions All of these capabilities are made possible by WiFi sensing and together create a motion detection system that provides unparalleled accuracy, coverage, privacy and affordability compared to other solutions on the market. PIR integration is far more complex and imposes electronic and physical design restrictions compared to WiFi sensing. In terms of placement, PIR systems are difficult to install, requiring line-of-sight and a device in every room for localization. WiFi Motion requires no line-of-sight or installation and is also a scalable solution compared to PIR. Much like cameras, PIRs can only cover so much space, but WiFi Motion can cover the entire home and even detect motion in the dark and through walls, without adding additional devices to the home. WiFi Motion detects less distinguishing context than cameras and microphones, but more context than regular PIR sensors for the perfect balance of privacy and highly accurate motion detection. Privacy solution While cameras have been the security solution for years, WiFi Motion offers a more affordable solution that can rival the privacy and coverage capabilities of even the most high-end cameras. With such a wide coverage area, one might think that WiFi sensing infringes on privacy, but actually, the opposite is true. With WiFi Motion, the contextual information collected cannot be used to identify a specific individual, unlike cameras which can clearly identify a person’s face or microphones, which can identify a person’s voice. It is different from other smart home security options that use cameras and microphones because it only senses motion using WiFi signals - it doesn’t “see” or “listen” like a camera or microphone would. This provides opportunities for added security in spaces where privacy might be a concern and installing a camera may not be a comfortable solution, such as bathrooms and bedrooms. The data collected is also anonymized and highly encrypted according to stringent industry privacy standards. Existing connected WiFi devices then become motion detectors Additional WiFi sensing applications Since WiFi sensing technology requires no additional hardware or subscription fees, it is much more affordable than other motion detection solutions. It can be used as a standalone solution, or it can be easily layered into more complex systems. This ease of integration, scalability and relatively low cost brings a lot of potential for various applications. Motion detection can trigger other smart devices in the network to turn lights on or off In eldercare, for example, WiFi sensing can be used to help seniors live comfortably in their homes for as long as possible. With the increasing aging population and high costs associated with care homes, the market for this application is considerable. Caregivers can use an app to monitor movement in their loved one’s home and be alerted about unusual movement patterns that could indicate a concern. For smart homes and other environments that have a network of smart devices, the artificial intelligence (AI) component of the technology allows for improvements to automated features. Motion detection can trigger other smart devices in the network to turn lights on or off or make adjustments to the temperature in a room. Security for the commercial sector For office buildings and other commercial properties, it is easy to see how all of these features could be scaled up to offer a highly accurate and cost-effective motion sensing and smart device automation solution. Cognitive Systems is closely involved with the development of WiFi sensing technology, working with various industry groups to establish standards and help it reach its full potential. WiFi Motion is merely the tip of the iceberg in terms of motion sensing possibilities, but its applications in the world of security are undeniably compelling. It is an exciting time for the wireless industry, as one works with stakeholders in the security space to explore everything this technology can do.

Zigbee is a familiar name in the smart home arena, and the Zigbee Alliance is expanding its technology approach to address the challenges of the Internet of Things. As the Internet of Things (IoT) has evolved, the need has become obvious for stronger unity among brands and ecosystems to enable products within smart environments to work together more easily. Working to serve that need is the Zigbee Alliance, which seeks to promote collaboration in the Internet of Things by creating, evolving, and promoting universal open standards that enable all objects to connect and interact. Shifting the Smart home market Their IoT effort took off when Amazon, Apple, Google and the Zigbee Alliance announced an industry working group in December 2019 to take the ‘best of market’ technologies from smart home standards, portfolios and ecosystems and to develop a ‘super spec’ that will be open, inclusive and a significant industry shift in the smart home market. Zigbee Alliance has been for a while now working on openness and interoperability" “Zigbee Alliance has been for a while now working on openness and interoperability, which has led us to the Project Connected Home over IP (CHIP), which is looking to unify the environment, under one technology, one certification program and one logo,” says Chris LaPré, Zigbee Alliance’s IoT Solutions Architect. “It really does fuel IoT possibilities, whether in security or any other sectors.” Project CHIP is a royalty-free connectivity standard that unifies brands and ecosystems into a single smart home automation system that operates any other technology based on Internet Protocol (IP). Simplifying product development The intent is to simplify product development for device manufacturers, broaden consumer choice, and to ensure easy discoverability, deployment and engagement to fuel connected living. “We have noticed that, as the IoT has evolved, there is a stronger need for unity, which is why we are developing Project Connected Home over IP,” says Jon Harros, Zigbee Alliance’s Director of Certification and Testing Programs. “It fits with the Zigbee Alliance’s goal to unify systems, and to focus on everyone using the same application at the top. It unifies that environment, whether you are integrating your system with Amazon Echo devices or connecting to Google Home.” Participating in development of Project CHIP are 125 companies of various types from around the world working together with more than 1,100 of their experts serving across sub-committees to formulate specifications and fine-tune the project. Home system technologies The original Zigbee protocol is used for many applications around the world, including smart homes Although the technology is being developed for the home market, the specifications have been formulated with an eye toward expanding into the commercial market in the future. Development of open, interoperable systems provides greater freedom for consumers to choose among the many technology choices on the market, without being tied to a single brand or ecosystem. Zigbee Alliance certifications and memberships span the globe, with roughly a third in Europe, a third in North America and a third in Asia. Involvement in Europe is slightly higher than the other regions. Alliance members represent manufacturing sites all over the world. Project CHIP is a newer initiative of the Zigbee Alliance, which previously developed Zigbee Pro to enable home system technologies to operate using IEEE 802.15.4 wireless signals on the 2.4GHz radio band over a self-healing true mesh network. The original Zigbee protocol is used for many applications around the world, including smart homes. Certification transfer program Among the strengths of the Zigbee Alliance are years of experience certifying products, which includes testing them and confirming that they comply with the promoted specifications and functionality. The specifications are open standards that are developed in cooperation with all the companies that are Zigbee Alliance members. Another route is the certification transfer program, in which a company chooses a certified white-label product, becomes a member of the Alliance, and then rebrands the product while retaining the certification. “It helps them get products on the market quickly while they build their own knowledge base,” says Harros. “All our work is focused on standardizing the behavior and functionality of products and making sure everyone is following the same standard to get interoperability,” says Harros. “Members all contribute to the standards.”

J.D. Power is a well-known name when it comes to measuring customer satisfaction, and they have been measuring satisfaction in the home security industry since 2016. Changes affecting the marketplace – both in terms of disruptors and technology – make this a unique time. For example, in 2019, J.D. Power expanded the Home Security Satisfaction Study to not only measure the traditional pro-install/pro-monitor companies, but to separately evaluate self-install/pro-monitor brands.  “At J.D. Power our rankings are meant to support an industry in two key ways,” says Christina Cooley, J.D. Power's Director, @Home Intelligence. “First, we provide consumers who are shopping for products and services with a ‘report card’ of who provides customers with high levels of customer satisfaction. Second, we provide companies with actionable insights to help them prioritize their initiatives to improve and maintain high levels of customers satisfaction that drive loyalty and growth.” Differentiating between companies The traditional Pro-Install/Pro-Monitor companies are challenged to differentiate from one another In home security, J.D. Power is in a unique position to report on the changes taking place in the evolving industry. The 2019 rankings show that the traditional Pro-Install/Pro-Monitor companies are challenged to differentiate from one another, as each have their individual strengths and opportunities, but overall the score range is relatively tight. On the do-it-yourself (DIY) side, there is more differentiation. A set of brands has been able to challenge the traditional industry by achieving extremely high customer satisfaction levels. Price is always an important factor that impacts customer satisfaction, whether for security or another market J.D. Power serves. The equation is simple, says Cooley: Does the price paid equal the value the customer feels they have received from the product or service? “For Home Security, we didn’t specifically look at price until this year,” says Cooley. “With the changes that have occurred in the market, price can be a differentiator as we’ve seen with the emergence of DIY-installed systems. However, lower pricing does not have a direct relationship to quality of service.” The price factor For example, there are some higher-priced pro-installed brands that perform lower on customer satisfaction than lower-priced competitors. And DIY-installed systems as a whole are less expensive, and price is the customer satisfaction driver in which the DIY segment most outperforms the pro segment.  Price is the customer satisfaction driver in which the DIY segment most outperforms the pro segment The equation is: Performance minus Expectations equals Customer Satisfaction.  “Obviously, price point will be a factor in the purchase decision and the expectations the customer has about the product and service,” says Cooley. “Any pro or DIY system has the opportunity to differentiate the customer experience regardless of price point.” There are clear differences in the pro vs. DIY experience, which is why J.D. Power evaluates the brands in separate rankings. However, Cooley says the drivers of satisfaction are consistent across both groups.  The key to each group goes back to the equation above.  Evaluating the purchase process For the both pro and DIY companies, J.D. Power evaluates the purchase process the same. Though the customer may take a different path to purchase based on the offering they seek, the drivers are still the same: Usefulness of information provided Reasonableness of contract terms Professionalism of sales representative Ease of purchasing home security system. For installation, there are clear differences. DIY systems are evaluated based on: Ease of completing installation Quality of installation instructions provided Timeliness of receiving home security system. Pro systems are evaluated based on: Professionalism of technician Timeliness of completing installation Quality of work performed. Interestingly, purchase and installation are the customer satisfaction driver where both pro and DIY providers (as a whole) are most closely aligned on performance. Customer loyalty The price a customer is paying must align with the quality of the system they receive What drives a customer to purchase a home security system initially will often be very different than what will keep them as a loyal customer, Cooley notes. The price a customer is paying must align with the quality of the system they receive, and the service provided through the professional monitoring and customer service. “With the expansion of home security offerings, it’s more important than ever for home security companies to understand the motivations, intentions, and usage patterns across different customer segments to ensure that regardless of the decision to go pro or DIY-install, they are able to meet their customers’ needs and differentiate in the very competitive market. The J.D. Power Home Security Study provides these actionable insights.” The study is focused on the companies/brands that comprise the top two-thirds of market share in each segment, pro and DIY installed. A number of the brands included may work with local dealers or retailers for sales and install, but the customer is essentially evaluating those services as part of the system purchased. It is one and the same from the customer’s perspective, and the sales/install process can either delight or frustrate a customer from the beginning, which can then set the foundation for the entire experience moving forward. Reasons for shopping for a security system tend to differ between pro and DIY shoppers: Both sets are most focused on wanting a newer, more up-to-date system Between the two, pro customers are more often moving into a new home or wanting to take advantage of a discount or bundling opportunity with other products For DIY customers, they are shopping for a system to give them more peace of mind and to protect their property. Reasons for selecting the provider also vary: A pro company is often selected based on brand reputation or a special offer/promo A DIY company is primarily chosen based on price or a positive review. In terms of brand image, we see that customers see both pro and DIY providers similarly in terms of reliability. However, when it comes to being customer-driven, DIY providers receive higher image ratings compared to pro-installed companies.

Security’s intersection with consumer electronics is on view at CES 2020, the world’s largest technology event, Jan. 7-10 in Las Vegas. The giant show features more than 170,000 attendees, 4,500 exhibitors and 1,100 industry thought-leaders featured on the CES stage. A range of technologies will be on display, from artificial intelligence (AI) to 5G, vehicle technology to AR/VR (augmented and virtual reality), robotics to home automation. Security plays a prominent role, too.The impact of this event for the smart home could be about delivering home analytics and enhancing privacy" Smart home market on the forefront The smart home market is a major focus. “For the smart home market at CES this year, we expect to see numerous announcements regarding home awareness,” says Blake Kozak, Senior Principal Analyst at IHS Markit. “This will include brands offering up additional analytics for consumer security cameras with a focus on edge-based solutions.” “The impact of this [event] for the smart home could be about delivering home analytics and enhancing privacy through cloudless architectures and new electronic door lock approaches,” he adds. An example of cloud analytics is the Resideo Home app, introduced in December, which will make whole-home monitoring possible for four critical networks of the home – water, air, energy and security. Resideo promises a “simplified and integrated smart home experience.” Video is also prominent at the show. “For cameras, we can expect to see more cameras focused on the outdoor space and possibly new form factors for video doorbells,” says Kozak. Familiar security industry brands exhibiting at CES 2020 include ADT, Ring, August Home and Yale (both part of ASSA ABLOY), Bosch and Alarm.com. Focus on Cybersecurity In 2020, companies will continue to focus on solutions for protecting consumer data" Cybersecurity is an aspect of many of the devices on display at CES. “Device security and data privacy play a key role in the adoption of connected devices,” says Elizabeth Parks, President, Parks Associates. “Consumer security concerns for smart home products will continue to be a barrier to adoption in the U.S. and Europe, and these concerns can actually intensify with device adoption-71% of U.S. smart home households are concerned about cybersecurity. In 2020, companies will continue to focus on solutions for protecting consumer data. One big area of interest is protection on the network router, providing whole home solutions, which are very appealing to consumers.” “At CES we will see the traditional players introducing new DIY (do-it-yourself) products, as well as new players announcing new product features, services, and partnerships,” Parks adds. Smart access control Smart locks will be among the security products at CES 2020. For example, PassiveBolt, a lock company, will show the Shepherd Lock, a touch-enabled smart lock with enhanced security through sensors and AI. The add-on lock converts existing locksets into touch-activated devices. Another lock manufacturer is Kwikset, whose door locks and door hardware include Wi-Fi-enabled smart locks, Bluetooth-enabled smart locks, keyless and keyway-less locks and connected home technology. Video doorbells, including industry-innovator Ring, have been a hit in the consumer market. At CES, Ring will expand the mission to make neighborhoods safer by creating a “Ring of Security” around homes and communities with a suite of home security products and services. The “Neighbors by Ring” app enables affordable, complete, proactive home and neighborhood security. Homeguard offers a range of affordable CCTV solutions for home and small business DIY CCTV demonstrations DIY security systems are another market. Homeguard is a leading DIY consumer brand offering a range of affordable CCTV solutions for home and small business, including wired and wireless CCTV kits, smart cameras, home alarm systems and wire-free HD CCTV kits. Swann Communications is also at the forefront of surveillance and monitoring with new products developments including wire-free HD cameras and doorbells, professional CCTV video surveillance systems, and 1080p full HD systems with “True Detect” heat and motion sensing. AVTECH, and subsidiary YesGo Tech, will demonstrate a compact Wi-Fi home security set, a series of special cameras with face recognition, thermal detection and license plate recognition, customized central management software and a university ID tag that is compatible with access control, OEM and ODM opportunities. Security and automation solutions D-Link’s home networking, security and automation solutions will help consumers connect, view, share, entertain, work and play. SECO-LARM, manufacturer of a Room Occupancy Monitor that shows whether a room is in use, has a line of keypads and proximity readers with built-in Bluetooth for convenient access. Another smart home security solutions provider, Climax Technology, integrates wireless security, home automation, energy management, home emergency monitoring and live visual monitoring. Personal safety mobile application Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens" WaryMe designs and develops a personal safety mobile application to improve a user’s security in public places, schools, transports and companies by addressing major risks such as terrorism attacks, intrusion, fire and even industrial accidents. An all-in-one mobile application integrates alerting, crisis management and mass notification features. “Market players are looking to expand beyond established smart home devices like smart thermostats and networked cameras to products like smart water leak detectors, smart pet feeders, and smart air purifiers,” says Elizabeth Parks. “Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens. This trend is part of a broader security marketing effort to extend the perimeter of home security beyond traditional home access points.” “Familiarity with smart home devices lags behind familiarity with smart entertainment products; it even lags that of smart speakers, which are quite new in the market,” adds Parks. “In 2020, we will see players working to advance the visibility and marketing around device integration, and specifically focus on use case scenarios around safety, security, and convenience, which have always been the primary drivers of adoption of these types of products.”

Hicking Building RTM Company Ltd has teamed up with Videx Security and Joes UK Limited to solve a major door entry issue for a large residential complex. The Hicking Building Ltd. is a Nottingham-based development comprising 329 self-contained flats, managed by property agents Walton and Allen. Many residents were struggling with a call issue because the existing intercom system developed a fault which meant residents weren’t receiving calls from the system panels. Because of this, tenants were missing visitors and deliveries with people thinking they weren’t home.  Videx GSM 4812 intercom system Installer Joes UK Ltd. was tasked with finding a suitable intercom system Installer Joes UK Ltd. was tasked with finding a suitable intercom system that would also work in conjunction with the existing access control system, where the fob entry element of this was working normally. Joe, who owns and manages Joes UK Ltd., said “The system installed is a very old system and we were struggling to source the repair parts needed to fix the calling issue tenants were experiencing. To fix the problem and reduce the risk of the issue happening again, I recommended the installation of a digital audio GSM 4812 intercom system by Videx that could work concurrently with the fob entry function of the existing solution.” He adds, “With the Videx GSM 4812, when someone calls a specific apartment the call is automatically directed to a registered phone number of the tenant’s, which is usually their smartphone. They now will never miss that important visitor or delivery and are made aware of who has visited even when they are not there and can authorize entry if they wish, while away from their home.” Parallel operations with software-based fob entry solution The Videx system works alongside the existing software-based fob entry solution that residents have used for many years. Mobile phones are now the handset of choice for the majority of people and as they are enabled with Wi-Fi calling, there’s no need to worry about poor mobile signal. If the existing fob system also developed a fault and stopped working, the Videx GSM system includes a preinstalled fob reader so it would be easy to switch this over to the GSM solution. Mark Gibbon, Sales Manager at Videx Security, said “The GSM system is the ultimate entry system of convenience that also provides maximum security too. There’s no infrastructure or wiring involved; it’s very easy to set up and use.” The GSM system is the ultimate entry system of convenience that also provides maximum security Mark adds, “It’s a win-win situation for both the resident and management company because it means residents won’t have to stay home waiting for a delivery, or miss a visitor, as they can answer the call to their apartment from anywhere in the world. For management companies, our GSM solution offers a fixed cost and minimizes the risk of call outs because there’s no handset maintenance involved.” Remote event log with online access A really useful feature of the GSM system is that it also carries a new remote event log that can be accessed online, allowing events to be viewed in real time, on the move via a phone, tablet/laptop. It’s a great security feature because it’s where a record is kept of calls, gate/door openings and much more. What’s also useful is that alerts can be programmed where an email will be sent should that alert be triggered. For example, if the gate or door is opened out of normal hours or if the registered number for a flat or property is changed too frequently - any unusual activity is flagged.

Allot Communications Ltd., a global provider of innovative network intelligence and security-as-a-service (SECaaS) solutions for communication service providers (CSPs) and enterprises, has announced that a Tier-1 telecom operator in APAC has selected Allot HomeSecure to provide consumers with zero touch clientless cyber security and parental control services, to protect the CPEs/routers and devices in their homes. HomeSecure solution The HomeSecure solution will be deployed in CPEs provided to consumers by the operator, and in the operator’s cloud-native environment.  The services are expected to be made available to millions of the operator’s fixed broadband customers. The operator has ordered an enterprise-wide perpetual license from Allot. According to the Microsoft Security endpoint threat report 2019, the malware encounter rate in APAC was 1.6 times higher than the global average. In light of these conditions, Allot HomeSecure gives telecom providers in APAC a unique opportunity to deliver zero-touch, fully automated services that protect their customers while generating supplemental revenues. Security for home IoT and smart home devices Allot HomeSecure provides security for home IoT devices and smart appliances Allot HomeSecure provides security for home IoT, smart appliances, and the devices connected to the home network. It integrates into the existing home router with the addition of a thin software client that provides home network visibility, cyber security and parental controls without the need for any configuration by the consumer. Allot HomeSecure uses AI to identify and profile connected home devices and to detect and act upon anomalous device behavior. HomeSecure has the option to be managed from an easy-to-use app for every household that gives consumers control over their network security and parental controls. “Our customer in APAC sees anti-malware protection for all home-connected devices and parental controls as basic requirements for any offering they provide to their millions of fixed broadband customers. HomeSecure gives them a single zero-touch clientless solution that satisfies both of these demands,” said Ran Fridman, EVP Global Sales at Allot.

Slovakian integrator, RYS, has recently deployed a system that provides a textbook example of how RFID access control can concretely improve people’s lives every day. Before automatic access control was introduced there, a Bratislava apartment building, known as ‘The Pentagon’, had suffered a reputation as a place to avoid. RFID access control system Drug dealers, vandals, and a similar criminal element were a chronic presence, leaving residents constantly feeling unsafe in their own homes. Idesco customer RYS was contracted to design and deploy an RFID access control system to better guarantee safety and enhance the residents’ quality of life. With over 30 years specialized experience in residential building access control, RYS designed a solution and chose Idesco to supply the over 100 RFID readers to be deployed. Currently, those readers control both ground floor access and section/hallway entrances on each floor. Elevator readers restrict residents’ access to their own floors. Access to only RFID tag-holding residents The system even restricts access to the building’s waste bins, ensuring their use only by its RFID tag-holding residents. Simultaneously, the entire system collects real time data about access events, including unclosed doors or unauthorized access attempts, to help strengthen prevention and control. Due to the building’s history of vandalism, RYS recognized the importance of choosing readers capable of withstanding malicious impacts, moisture and dust. Idesco optical tamper Idesco’s optical tamper proved better than many other readers whose manufacturers rely on mechanical tampers" Marcela Benuskova, RYS Assistant Project Manager, commented “Idesco’s optical tamper proved better than many other readers whose manufacturers rely on mechanical tampers. Whereas alarms should be sent whenever a reader is intentionally mishandled, mechanical tampers trigger false alarms more often than those cued optically.” Marcela continues, “The technical solutions Idesco and RYS implemented, combined with the efforts of an excellent crisis management team, triggered almost unbelievable changes inside that apartment building. Our access control not only strengthened crime prevention immediately, but also empowered law enforcement in discouraging unwanted or illegal activity.” Enhanced building security He adds, “As that building’s security increased, the market value of individual flats began trending upward. Today, the building’s residents feel safer and they have actually started thinking positively about their community’s future.” Marcela Benuskova with RYS closed by stating, “Idesco’s team is so nice to work with; they always respond fast, with a friendly, professional and positive attitude. Any technical question or problem gets looked at, given proper thought and action. They have always been open to, and repeatedly implemented, product changes we asked for.”

Slovakian integrator RYS, recently deployed a system that provides a textbook example of how RFID access control can concretely improve people’s lives every day. Before automatic access control was introduced there, a Bratislava apartment building, known as ‘The Pentagon’, had suffered a reputation as a place to avoid. Drug dealers, vandals, and a similar criminal element were a chronic presence, leaving residents constantly feeling unsafe in their own homes. Idesco customer RYS was contracted to design and deploy an RFID access control system to better guarantee safety and enhance the residents quality of life. Access control readers The system even restricts access to the building’s waste bins, ensuring their use only by its RFID tag-holding residents With over 30 years specialized experience in residential building access control, Rys designed a solution and chose Idesco to supply the over 100 readers to be deployed. Today, those 7 C 2.0 and 8 CD 2.0 readers control both first floor access and section/hallway entrances on each floor. Elevator readers restrict residents’ access to their own floors. The system even restricts access to the building’s waste bins, ensuring their used only by its RFID tag-holding residents. Simultaneously, the entire system collects real time data about access events, including unclosed doors or unauthorized access attempts, to help strengthen prevention and control. Due to the building’s history of vandalism, Rys recognized the importance of choosing readers capable of withstanding malicious impacts, not merely high IP67 protection from moisture, dust and dirt, but Idesco’s high, IK-09/10 impact durability (10-20 joules). Better tampering protection Marcela Benuskova, RYS assistant project manager, comments that Idesco’s optical tamper proved better than many other readers whose manufacturers rely on mechanical tampers. Whereas alarms should be sent whenever a reader is intentionally mishandled, mechanical tampers trigger false alarms more often than those cued optically. Marcela continues, “Idesco’s team is so nice to work with; they always respond fast, with a friendly, professional and positive attitude. Any technical question or problem gets looked at, given proper thought and action. They have always been open to, and repeatedly implemented, product changes we asked for. For example, they provided a special 8 CD 2.0 Compact reader module for our door phone, and customized orange lenses for our Basic readers. Product deliveries have always been timely and in proper condition. In short, Idesco has been a very reliable supplier for us, with great customer support. Additionally, their high quality, modern readers offer unique features such as RS232 connections, optical tampers, great security, all in addition to their high IK and IP ratings”, maintains Rys’ Marcela Benuskova. Engineering for future needs “They not only use the most modern technology but engineer for future needs. This lets us design new features in our access control systems. Despite their readers’ durability and reliability, they still look fresh and modern while still having the latest security features. This is exactly what we want from readers upon which we will build our systems. Even better, their stable pricing policy and frame order option greatly supports our own planning and product marketing cycles”, Marcela explains. She closes, “The technical solutions Idesco and Rys implemented, combined with the efforts of an excellent crisis management team, triggered almost unbelievable changes inside that apartment building. Our access control not only strengthened crime prevention immediately, but also empowered law enforcement in discouraging unwanted or illegal activity. As that building’s security increased, the market value of individual flats began trending upward. Today, the building’s residents feel more safe; they have actually started thinking positively about their community’s future.”

An upgrade of video technology at a south London residential estate has proved so effective that the system has been immediately scaled-up. The IDIS video solution, implemented by Hall & Kay Security Engineering at the Meridian South Development in Hither Green, is less obtrusive than the system it replaced, yet it immediately delivered better results, with a number of incidents tackled to the surprise of the culprits. IDIS video solution Although the mixed development, comprising 440 owner-occupied and rented properties, is a safe and pleasant neighborhood for most of the time, to maintain this high standard of living managers needed to tackle a growing problem with petty crime and anti-social behavior. Hall & Kay were asked to solve this problem by implementing an advanced, end-to-end video solution from IDIS Issues were being reported with increasing frequency, including rubbish being dumped by short-term tenants vacating their apartments, theft from mailboxes, vandalism, and car crime. Rubbish removal alone was costing the management company more than £12,000 annually. Hall & Kay were asked to solve this problem by implementing an advanced, end-to-end video solution from IDIS, Korea’s largest in-country manufacturer. IDIS cameras deployed The H&K team began by replacing the ten column-mounted PTZ cameras with IDIS cameras. IDIS technicians visited the site with the H&K engineers and conducted a bandwidth test on the existing cabling, demonstrating that, by using the existing coax with IDIS ethernet converters, up to four IDIS fixed bullet cameras could be cost-effectively mounted on each existing column. Additionally, wireless access points were installed where cameras couldn’t be cabled directly to the estate control room. This approach eliminated blind-spots and guaranteed that events would not be missed when the system was unmanned. IDIS Center video management software (VMS) To provide wider coverage, a further six columns were added, and additional IDIS cameras were mounted in the underground car parking areas. The system now delivers full HD images in all lighting conditions, with built-in IR ensuring night-time image capture at distances up to 30m. All footage is stored for 30 days. The security officers and maintenance staff who manage the estate are also taking advantage of the easy-to-use analytics functions that come with the totally cost-free IDIS Center video management software (VMS).  These tools include motion detection which can be utilized out of hours to ensure that scenes are only recorded when movement occurs, thus minimizing bandwidth usage and storage requirements. This feature, along with IDIS MapVue navigation, also makes it easy to quickly review footage to find incidents of interest. IDIS full HD IR cameras Within 24 hours of the cameras being installed, departing tenants were recorded illegally dumping rubbish The 57 IDIS full HD IR cameras, and the three NVRs with 12TB storage each, benefit from true plug-and-play set up with DirectIP. When the South Meridian management team saw the quality of images now being captured, they asked if the system could be extended. With IDIS’s flexible approach this was quick and easy to do. Within 24 hours of the cameras being installed, departing tenants were recorded illegally dumping rubbish. Shortly after this, a contractor working at the site reported that tools had been stolen in both cases, with high definition evidence of the crime being captured and passed to the police. Easy-to-use VMS controls In fact, thanks to the design of the system, and the easy-to-use VMS controls, security staff was able to retrieve footage of the incident itself, along with a full video trail of the thief moving across the estate, before and afterwards. Word has now spread about how effective the new system is, and residents are delighted that there are now no blind spots. “The support we had from IDIS was second to none and the technology works exactly as promised,” said Wayne Wharton, Security Sales Manager, H&K Security, adding “We are now looking at many more IDIS projects with the same customer and others.” “We are delighted that IDIS technology is making such a positive difference to the quality of life of residents at Meridian South,” said James Min, Managing Director at IDIS Europe.

Based in the affluent district of St John’s Wood, Collection Place is a high specification development comprising 14 luxury apartments, built nearby the infamous Abbey Road studios. Home automation and integration specialists, Advanced Integration (AI) invited Comelit to present custom door entry systems, as part of a security upgrade program of works. Specification included bespoke brass video flush panels with video monitors and smart capability to manage from a cellphone, incorporating full links to dedicated 24-hour concierge services. Smart door entry systems Says Kem Rashica, Estate Manager of The Collection Management Limited / Harrods Estates Asset Management: “Every element of our development, set in heart of our beautiful St John’s Wood, was created to present residents with a high-end luxury lifestyle, from specification to security and privacy. We are always looking for best ways to maintain and futureproof this expectation.” “Advanced Integration highlighted the opportunity to present smart door entry systems and recommended Comelit, as a brand renowned for delivering on design and style without compromising on technology or security. The installation was seamless and residents are now delighted to be able to manage their home from the convenience of their cellphone.” Monitors with video capability Maria Tsiftis, Chief Operating Officer of Advanced Integration added: “When it came to upgrade the door entry, we wanted to incorporate a visual, smart capability, without affecting the style or ambience on site. Being a residential development, we also had to be conscious of any works program not causing disruption to daily lives." “Comelit responded with a bespoke specification, including high-end entrance panels, monitors with video capability and concierge systems, enabling a combination of door entry and messaging. Being involved from the design stages ensured a smooth delivery and beautiful custom finish befitting to this luxury development.” Video intercom calls on a smartphone Comelit designed the door entry systems for Collection Place, to operate through its innovative VIP system, which offers a powerful all-encompassing opportunity for residents to receive video intercom calls on a smartphone. Sam Arnold, Business Development Manager at Comelit UK concluded: “St John’s Wood is one of London’s most upscale residential locations, and Collection Place has been established in the elegant villa-style housing that is synonymous with the area.” “Any enhancements to door entry had to be delivered to complement this lavish attention on detail, but also serve discerning homeowners who want the advantages of service and latest technology. By working closely with Advanced Integration, we have delivered a sleek and functional, smart security solution to accommodate these requirements.”

Driven by technology developments such as voice recognition, smart devices and the Internet of Things, our homes are getting “smarter” all the time. Increasingly, we expect our residential environments to be responsive to our voice commands, whether we are adjusting a thermostat, turning on a light, or lowering the window shade. Smarter home integration yields new opportunities and challenges for home security, too, which contributes an element of safety and protection to the convenience aspects of smart homes. We asked this week’s Expert Panel Roundtable: How are new smart home systems impacting security?

Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!

Video cameras are everywhere, and hundreds more are installed every day. Our society appears to be reaching a point of perpetual surveillance. It certainly feels as if we are always being watched even though it is not yet the case. But as cameras are becoming more common than ever, we are also entering a new era of privacy concerns and sensitivities, as evidenced by GDPR and other such initiatives. We presented this quandary to this week’s Expert Panel Roundtable: Surveillance cameras can go anywhere, right? Where is it “not OK?”