Spread of the novel coronavirus has jolted awareness of hygiene as it relates to touching surfaces such as keypads. No longer in favor are contact-based modalities including use of personal identification numbers (PINs) and keypads, and the shift has been sudden and long-term. Both customers and manufacturers were taken by surprise by this aspect of the virus’s impact and are therefore scrambling for solutions. Immediate impact of the change includes suspension of time and attendance syst...
Healthcare professionals around the world are beginning to identify a range of COVID-19 related mental health issues that are certain to create new challenges for society. People are in serious distress about the pandemic itself and because of the devastating second- and third-order effects of record unemployment and the overall negative economic impact. Safety and security professionals must be prepared to meet the challenges of a ‘new normal,’ according to Safe Zone Technologies P...
Security & Safety Things GmbH (S&ST) is set to reshape innovation in video analytics and computer vision with the commercial availability of a number of new smart IP security cameras, from a variety of vendors, that leverage the Security & Safety Things open and secure IoT platform. This new generation of security cameras will operate using the free S&ST camera operating system, which enables the cameras to run multiple AI-enabled applications in parallel. The apps automate the...
Interphone has teamed up with Dahua Technology, a global video surveillance specialist, to help private and public sector organizations create a safer in-building environment and experience as COVID-19 restrictions are lifted. As an accredited Dahua Integrator Partner, Interphone will have access to the latest innovations in thermal access control, temperature monitoring, people counting and flow control, which will be used to develop epidemic safety protection solutions all types of premises....
Swann, a globally renowned provider of do-it-yourself security solutions, has announced the release of the Swann Tracker security camera as well as the Swann Enforcer camera systems in 4K resolution, a perfect indoor and outdoor security solution for any home or business. The 1080p resolution Enforcer cameras are coming soon. Swann Tracker security camera The Swann Tracker security camera was first unveiled at the Consumer Electronics Show (CES) 2020 earlier this year and was named a CES 2020...
Many organizations maintain regular technology refresh schedules where old equipment is replaced on a set schedule, usually every three to five years. Alternatively, organizations may choose to keep technology through its full, usable life. In such cases, the full, usable life may extend past the warranty period for hardware products or past the end of support period for software. Having a complete understanding of the complications of using older equipment can help organizations proceed with t...
Motorola Solutions, announces a number of additions to its video security and analytics portfolio. These security solutions are designed to support organizations as they explore options for moving staff safely back into their offices or facilities. The offerings focus on the key elements of safety and security around COVID-19, including prevention, protection and response. “Enterprise organizations are exploring the best way to return back to the workplace, where ensuring the safety and security of their employees and customers is paramount,” said John Kedzierski, Senior Vice President, Video Security & Analytics at Motorola Solutions. Intelligence of AI-Powered analytics “Our customers have asked how our solutions can help mitigate the potential impacts of COVID-19 as they re-open their facilities, so we've developed a suite of applications that leverage the unique capabilities of video with the intelligence of AI-powered analytics.” Motorola Solutions’ video security and analytics portfolio will offer Avigilon security cameras with analytics to help organizations keep employees safe through the adherence of health guidelines around protective face masks and physical social distancing. These solutions combine the power of video and the intelligence of AI-powered analytics to collect visual footage and statistical patterns on where social-distancing protocols have been breached and where individuals are not wearing a face mask. Through Avigilon Control Center (ACC) video management software, organizations can be notified if guidelines are not observed and can quickly make informed decisions to address the situation. Physical access security The combination of physical access security and video footage can provide important insights The analysis increases employee safety by equipping organizations with the insights they need to implement measures that facilitate better compliance with health guidelines. The safety and security of front-line workers is a top priority for employers. Essential workers who face the risk of aggression and contamination may be equipped with Motorola Solutions’ body-worn cameras, so they can experience peace of mind, knowing that they have a direct link to security personnel at all times. Wearing these devices allows employees to verbally notify others that their actions are being captured on camera, which can often de-escalate a heated situation. As employees look to safely move back into the workplace, Motorola Solutions’ contact tracing capability can help deter the spread of COVID-19 in an organization’s offices or facilities. The combination of physical access security and video footage can provide important insights. Responsible use of analytics The new Identity Correlation Report helps employers better understand where an individual who has tested positive for COVID-19 has been, and which doors that person may have accessed within the workplace. By using this capability with Motorola Solutions’ Avigilon Appearance Search™ technology and Identity Search, security operators are able to add an extra measure of safety by generating timelines and video clips of the individual’s pathway throughout the premises, also showing who they may have been in contact with. These prevent, protect and response capabilities embrace Motorola Solutions’ commitment to the responsible use of analytics, as well as individual privacy rights.
LenelS2 announces major enhancements to VRx, a next-generation video management platform that features advanced analytics based on deep learning technology. VRx provides a unified access control and video surveillance experience when used in conjunction with LenelS2’s NetBox access control system, Magic Monitor® unified client and Cumulus cloud-based service. LenelS2, a provider of advanced security systems and services, is a part of Carrier, a provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies. Advanced object detection VRx leverages deep learning for advanced object detection, providing users with enhanced situational awareness. The deep learning built into VRx takes in new video as data and uses the information to improve identification and classification algorithms over time. VRx provides the ability to detect a wide variety of objects such as backpacks, cars, trucks, people and animals, empowering users to quickly spot potential risks and respond accordingly. Forensic searches based on object detection make it possible to rapidly locate recorded video of interest and analyze events. “We call VRx a next-generation VMS because it goes beyond capturing and storing video to digitally analyzing it and enriching the data stream,” said John L. Moss, chief product officer, LenelS2. “Working with video as data is the defining characteristic of VRx.” Uploading crowdsourced video content VRx also enables users to upload crowdsourced video content from their smart devices to a VRx server, creating a more robust database for forensic investigations. The video can be viewed alongside recorded video from security cameras, providing security teams with additional information about a specific event. VRx seamlessly fits into the NetBox ecosystem, allowing the entire solution to easily scale with organizational growth. The Linux-based VRx appliance is plug-and-play and operates similarly to other NetBox ecosystem products, making it easy to set up, configure and maintain. A virtual machine option is also available.
ExtraHop, the provider of cloud-native network detection and response, issued a report detailing rapid substantial changes in device usage trends as businesses shifted their operations in March due to COVID-19. The report also warns of the security complexity and risks posed by connected devices, both those used by employees at home, and those left idle but connected to the office network. While there are many lenses through which to explore the ways in which COVID-19 is reshaping business operations, connected devices, including internet of things (IoT) devices, and the ways in which people and organizations interact with them tell a story all their own. Business-Related device activity Steep decline in connected devices at the office raises concerns about questionably secure local networks Using anonymized, aggregate data from across its global user base, ExtraHop analyzed business-related device activity during a one week period at the end of March 2020. This data was compared to activity from a similar study of the same global user base conducted in November 2019. The results reveal not only patterns that illuminate the state of work during the COVID-19 crisis, but also the long-term security implications of a distributed workforce. Key findings from the report include: Steep decline in connected devices at the office raises concerns about questionably secure local networks: ExtraHop observed a 65 percent decline in the number of laptops and a nearly 70 percent decline in the number of smartphones connecting directly to corporate networks in March 2020. Securing local networks That said, the fact that these devices are no longer connected to the corporate network doesn’t mean they’re not connected at all. Employees are still accessing corporate resources, often relying on questionably secure local networks that lack the safeguards of the office network and thus are more exposed to malware. Vast majority of office phones and printers are still plugged in, exposing risk: The number of connected IP phones declined by just 7.5 percent, indicating that many of these devices remain on and connected even when no one is using them. According to ExtraHop data, nearly 25 percent of those VoIP devices are Cisco IP phones, for which a critical vulnerability (CVE-2020-3161) was announced in April. Printers – at high risk for vulnerabilities and one of the most common targets of hackers – showed even smaller declines in connectivity, dropping by just 0.53 percent. Physical security cameras Connections from security cameras increased by 47 percent in March Spike in physical security cameras: Connections from security cameras increased by 47 percent in March, indicating that many organizations are taking additional precautions against physical intrusion or nefarious activity. Unfortunately, these devices can also expose organizations to cyber risk. Like IP phones and printers, they often have vulnerabilities and have been observed phoning data home. And don’t forget the treadmills: The connections to the network from treadmills declined 100% when office gyms were some of the first aspects of office life to close down. But the connectivity of treadmills underscores the extent to which every device is now a connected device. IT and security departments now have a much broader attack surface to secure, even the office gym. Availability of applications and critical resources “The almost overnight shift to remote work required a massive effort just to ensure the availability of applications and critical resources for employees outside the office,” said Sri Sundaralingam, Vice President, Cloud and Security Solutions at ExtraHop. “For many organizations, the management of IoT and other connected devices may have been an afterthought, or at least something they didn’t anticipate having to handle long term. As availability and security issues surrounding remote access become more settled, this needs to be an area of focus.”
TELUS acquired ADT Canada creating ADT by TELUS and is now using their new capabilities to provide much needed security support to Canada’s small business community. With many small businesses having to close their doors or look for new ways to operate during this time, they need a way to watch and protect their properties and keep important assets safe. The threat of break-ins is all too real. In Montreal, a jewelry store owner is reeling after thieves made off with his two safes during this pandemic. The burglary took place overnight when the owner was off-site. High definition camera In Vancouver, break-ins have quadrupled as stores shut for COVID-19 leaving many store owners looking for ways to protect their property, inventory and future livelihood. During these challenging times, ADT by TELUS wants to help business owners stay connected, secured and help them save. Therefore for a limited time, ADT by TELUS is offering up to $1,000 in equipment and labor as well as free installation for the first 1,000 businesses that sign-up with ADT by TELUS. That’s not all. The first 3-months of monitoring is on the company. After the first 3-months of free monitoring, the business customer will have the option to either renew the service or simply return the equipment. This will allow businesses that have closed or reduced hours amid COVID-19 to keep an eye on their assets and property over a high definition camera from a smart device or computer. Monitored intrusion alarms This is incredible savings to any business owner who was forced to close up during the COVID-19 pandemic This is incredible savings to any business owner who was forced to close up during the COVID-19 pandemic. “We wanted to respond to the dilemma many small businesses are facing having to leave their premises and not having sufficient income or working capital to invest in security at this time.” “We are hoping that by funding the equipment and installation and waiving service fees at this juncture we can provide some much needed peace of mind for small business owners” said Jason Macdonnell, President of TELUS Security and Automation. ADT by TELUS interactive business solutions include monitored intrusion alarms, smart locks, access control and video surveillance. Technician-Led virtual assist These smart devices allow for customized automation, so when a door is opened or a sensor breached, a live video is triggered and the user will be immediately notified on the smartphone even if the user is off-site. To respond to the ever-growing need for the health, safety and well-being of the customers and employees, the installation team, who follow Canada Health guidelines for hygiene will arrange to leave sanitized equipment outside the business and will walk through the installation process by technician-led virtual assist. The allocated funding has been set aside for up to 1,000 businesses across Canada and all installations will be conducted using new smart technician assisted support and social distancing.
Climax’s TSP-3 is a Touchscreen keypad. Featuring a 7” full-color, high-resolution touchscreen, TSP-3 provides quick and secure access to arm/disarm/home arm the system and an intuitive way to operate the security system. Connected to the control panel via Wi-Fi network, TSP-3 displays an overview of the system with its intuitive graphic user interface. By gaining control over security and home automation sensors in the system, TSP-3 enhances convenience and comfort level of living. Built-in 2 megapixel front camera is able to take photos, providing with the basis for algorithm analysis to detect and prevent potential harms. With adjustable privacy shutter in front of the camera, TSP-3 offers another layer of peace of mind for users. Home automation control In addition, TSP-3 can be wall-mounted or placed on the table with its stand. With its flexibility of installation and the capabilities of security and home automation control, TSP-3 provides an effortless way for users to gain access control, as well as an easier, smarter way of living. Features 7” high resolution color graphic touchscreen to control devices in the system User-friendly and intuitive interface Built-in 2 megapixel camera Adjustable privacy shutter Home automation capabilities Suitable for residential and commercial premises Flexible installation options of wall mounting or desktop deployment Built-in microphone and speaker Take photos for algorithm analysis to detect and prevent potential harms Compatibility with Climax’s video door phone for live video verification (available soon) Specifications Display - 7” LCD Wi-Fi - 802.11 b/g/n 2.4GHz Power Source - 5V/1.5A, USB adapter Backup Battery - 3.7V 2500mAh Lithium-ion polymer battery Backup Battery Life - 4 hours Camera - 2 megapixel camera Audio - Built-in microphone and speaker Operating Temperature - -10°C to 45°C (14°F to 113°F) Operating Humidity - Up to 85% non-condensing Dimensions - 195 mm x 114 mm x 17 mm
VDP-3 is an AC-powered video door phone that is designed for the user to view and speak with the visitor at the door with a smartphone from anywhere. With a built-in 1080p high resolution camera and night vision technology, this video door phone gives its users a clear and wide view, day and night. VDP-3 also has built-in motion sensor to capture alarm videos when irregular motion or presence has been detected. With its ultra-slim design, small size and multiple color options, VDP-3 can easily match the user’s front door and fit on the door frame. VDP-3 video door phone can also expand its possibilities for home automation applications and security purposes. Remotely unlock the digital door lock, or turning on the hallway lighting and lighting to deter an intruder attempt. With VDP-3, one is always home. Features Built-in motion sensor to detect irregular movements or presence Exceptional image quality at 1920 x 1080p Built-in IR LED(s) for night time monitoring HD camera lens covers wide angle of up to 174° degree The built-in speaker and microphone provides two-way Voice IR Motion Detection Range: 5m at 105°degrees* Smaller, slim design to easily fit door frame Replace existing doorbell without requiring special tools Ideal for residential and commercial premises Multiple color options: White, Silver Specifications Camera Image Sensor - 2 megapixel Progressive Scan CMOS Field of View - 174° (Diagonal); 148° (Horizontal); 79° (Vertical) Resolution (max) - 1920 x 1080p Camera Lens - F2.0 fixed focus Video Compression - H.264 Max Frame Rate - 1920 x 1080p at 15 fps PIR Motion Sensor Range - 5m Horizontal Angle - 105° degrees Installation Height - At least 1.3m ~ 1.4m Mechanical WiFi Interface - IEEE 802.11 b/g/n (2.4GHz) Audio - Two-way voice Night Vision - IR LED Power Source - 12V DC or 24V AC Operating Temperature - -10°C to 45°C (14°F to 113°F) Operating Humidity - Up to 85% non-condensing Dimensions - 118mm x 49mm x 32mm
News reports and opinion columns about face recognition are appearing everyday. To some of us, the term sounds overly intrusive. It even makes people shrink back into their seats or shake their head in disgust, picturing a present-day dystopia. Yet to others, face recognition presents technology-enabled realistic opportunities to fight, and win, the battle against crime. What are the facts about face recognition? Which side is right? Well, there is no definitive answer because, as with all powerful tools, it all depends on who uses it. Face recognition can, in fact, be used in an immoral or controversial manner. But, it can also be immensely beneficial in providing a safe and secure atmosphere for those in its presence. Concerns of facial recognition With the increased facial recognition applications, people’s concerns over the technology continuously appear throughout news channels and social media. Some of the concerns include: Privacy: Alex Perry of Mashable sums up his and most other peoples’ privacy concerns with face recognition technology when he wrote, “The first and most obvious reason why people are unhappy about facial recognition is that it's unpleasant by nature. Increasing government surveillance has been a hot-button issue for many, many years, and tech like Amazon's Rekognition software is only making the dystopian future feel even more real”. Accuracy: People are worried about the possibilities of inaccurate face detection, which could result in wrongful identification or criminalization. Awareness: Face recognition software allows the user to upload a picture of anyone, regardless of whether that person knows of it. An article posted on The Conversation states, “There is a lack of detailed and specific information as to how facial recognition is actually used. This means that we are not given the opportunity to consent to the recording, analyzing and storing of our images in databases. By denying us the opportunity to consent, we are denied choice and control over the use of our own images” Debunking concerns The concerns with privacy, accuracy, and awareness are all legitimate and valid concerns. However, let us look at the facts and examine the reasons why face recognition, like any other technology, can be responsibly used: Privacy concerns: Unlike the fictional dystopian future where every action, even in one’s own home, is monitored by a centralized authority, the reality is that face recognition technology only helps the security guard monitoring public locations where security cameras are installed. There is fundamentally no difference between a human security guard at the door and an AI-based software in terms of recognizing people on watchlist and not recognizing those who are not. The only difference is that the AI-based face recognition software can do so at a higher speed and without fatigue. Face recognition software only recognizes faces that the user has put in the system, which is not every person on the planet, nor could it ever be. Accuracy concerns: It is true that first-generation face recognition systems have a large margin for error according to studies in 2014. However, as of 2020, the best face recognition systems are now around 99.8% accurate. New AI models are continuously being trained with larger, more relevant, more diverse and less biased datasets. The error margin found in face recognition software today is comparable to that of a person, and it will continue to decrease as we better understand the limitations, train increasingly better AI and deploy AI in more suitable settings. Awareness concerns: While not entirely comforting, the fact is that we are often being watched one way or another on a security camera. Informa showed that in 2014, 245 million cameras were active worldwide, this number jumped to 656 million in 2018 and is projected to nearly double in 2021. Security camera systems, like security guards, are local business and government’s precaution measures to minimize incidents such as shoplifting, car thefts, vandalism and violence. In other words, visitors to locations with security systems have tacitly agreed to the monitoring in exchange for using the service provided by those locations in safety, and visitors are indeed aware of the existence of security cameras. Face recognition software is only another layer of security, and anyone who is not a security threat is unlikely to be registered in the system without explicit consent. The benefits In August 2019, the NYPD used face recognition software to catch a rapist within 24 hours after the incident occurred. In April 2019, the Sichuan Provincial Public Security Department in China, found a 13-year-old girl using face recognition technology. The girl had gone missing in 2009, persuading many people that she would never be found again. Face recognition presents technology-enabled realistic opportunities to fight, and win, the battle against crimeIn the UK, the face recognition system helps Welsh police forces with the detection and prevention of crime. "For police it can help facilitate the identification process and it can reduce it to minutes and seconds," says Alexeis Garcia-Perez, a researcher on cybersecurity management at Coventry University. "They can identify someone in a short amount of time and in doing that they can minimize false arrests and other issues that the public will not see in a very positive way". In fact, nearly 60% Americans polled in 2019 accept the use of face recognition by law enforcement to enhance public safety. Forbes magazine states that “When people know they are being watched, they are less likely to commit crimes so the possibility of facial recognition technology being used could deter crime”. Saving time One thing that all AI functions have been proven to achieve better results than manual security is speed. NBC News writes, “Nearly instantaneously, the program gives a list of potential matches loaded with information that can help him confirm the identity of the people he’s stopped - and whether they have any outstanding warrants. Previously, he’d have to let the person go or bring them in to be fingerprinted”. Facial recognition can also be immensely beneficial in providing a safe and secure atmosphere for those in its presence With AI, instead of spending hours or days to sift through terabytes of video data, the security staff can locate a suspect within seconds. This time-saving benefit is essential to the overall security of any institution, for, in most security threat situations, time is of the utmost importance. Another way in which the technology saves time is its ability to enable employees (but not visitors) to open doors to their office in real-time with no badge, alleviating the bottleneck of forgotten badge, keycode or password. Saving money A truly high-performance AI software helps save money in many ways. First, if the face recognition software works with your pre-existing camera system, there is no need to replace cameras, hence saving cost on infrastructure. Second, AI alleviates much of the required manual security monitoring 24/7, as the technology will detect people of interest and automatically and timely alert the authorities. Third, by enhancing access authentication, employees save time and can maximize productivity in more important processes. The takeaway AI-enabled face recognition technology has a lot of benefits if used correctly. Can it be abused? Yes, like all tools that mankind has made from antiquity. Should it be deployed? The evidence indicates that the many benefits of this complex feature outweigh the small chance for abuse of power. It is not only a step in the right direction for the security industry but also for the overall impact on daily lives. It helps to make the world a safer place.
Security managers, installers and integrators look into a wide variety of factors when selecting a remote video monitoring receiving center to provide continued real-time surveillance of their sites. But there’s one factor which isn’t often taken into consideration, when it really should be. That’s the welfare of the video surveillance operators who are tasked with responding to alarms and ensuring on-site incidents are dealt with appropriately. The fact is, in most UK monitoring center those operators are working extremely long hours: typically 12-hour shifts, often four days in a row. The cumulative effect of that regular extreme shift pattern can be a level of fatigue which is detrimental to the performance of the operators, as well as to their own physical health and mental wellbeing. The result is a reduction in effectiveness of client video security systems. If the operators are compromised when it comes to clear decision-making, the entire monitoring operation suffers. The central aspects of concentration and alertness I’ve worked in monitoring centers for most of my adult life, starting just out of school. When I had the opportunity to begin my own video surveillance and security alarm most In UK monitoring centers, those operators are working extremely long hours: typically 12-hour shifts, often four days in a rowmonitoring center with my business partner Andy Saile, we were clear that operator welfare was a priority. After all, the operator’s job is literally to be alert and responsive, so why would we want to do anything to detract from that? That’s certainly not the case at all remote monitoring centers, though. The vast majority follow the 12-hour shift template, usually in four days on, four off patterns. Anyone who has done any job knows that at the end of a 12-hour shift, fatigue kicks in, and the ability to focus diminishes. That’s particularly the case in roles where concentration and alertness are central to the job. For a video surveillance operator in a monitoring center, fatigue starts to affect the ability to work effectively during the stretch between 9 and 12 hours. That’s the danger period. If an operator misses a criminal incident because of fatigue, that means the security system the client is relying on is not working. The operator is the link between the technology and the police. They are a key component of the whole system. If an operator misses a criminal incident because of fatigue, that means the security system the client is relying on is not working Government guidance After working in remote video monitoring centers and experiencing what we considered both good and bad practice, when Andy and I established our business, we were clear that our operators would work in shifts that were no longer than nine hours at most. This delivers the best results for our customers and our staff. Our feeling was backed up by UK government guidance on designing video surveillance control rooms. The Centre for the Protection of National Infrastructure has produced a detailed publication called 'Human factors in video surveillance control rooms: A best practice guide'. This publication says: “12-hour shifts, although common in many settings, rIf the operators are compromised when it comes to clear decision-making, the entire monitoring operation suffersepresent a greater risk to health and performance than 8 hour shifts in terms of higher perceptions of workload, fatigue and stress, risk of more errors and accidents, and higher health risks.” Negative impacts on health and wellbeing It further says: “Research confirms that the interruption of circadian rhythms (the 24 hour natural bodily cycle) by shift work can have a negative impact on both general wellbeing and physical health (short and long term), as well as on performance due to general fatigue (i.e. an increased likelihood of errors). Shift-patterns are often designed to meet commercial and operational requirements, but serious consideration should be given to minimizing negative effects on health and well-being by the use of appropriate shift patterns.” The majority of our shifts cover seven or eight hours, and our operators never work more than four in a row. That allows for an average of three or four days between each batch of shifts. The idea is to avoid running staff into the ground, and that in turn makes our company more efficient and effective in the service of our clients. We’ve seen the results in practice: our operators only took four sick days in the past year. That’s four sick days in total, not per operator. It’s a Video surveillance operators have intense jobs, responsible for monitoring and responding to video surveillance and intruder alarm events from commercial and domestic propertiesremarkably low figure in the remote video monitoring industry. Full readiness Video surveillance operators have intense jobs, responsible for monitoring and responding to video surveillance and intruder alarm events from commercial and domestic properties. They liaise with the police, the customer keyholder, end users and any relevant authorities as required. Our customers are equipped with both cameras and motion sensors, which generate alarms on movement. When a movement in a specified zone occurs, the alarm is raised directly with the operator responsible for that site. The response differs from customer to customer depending on their own protocols. If there are dome cameras in place, for instance, they can be utilised to provide additional situational awareness. Escalating risks Traditional intruder alarm monitoring centers required the operator to react to an alarm by calling a keyholder, who would then respond to the incident. But remote monitoring requires concentration, focus, and deductive skills. The information required to make an informed decision isn’t immediately obvious – the The operator must be able to snap to full focus at any point over the course of their shift, and it’s tiringoperator must work out what has moved and establish its cause. There’s no one to provide extra detail. The operator’s art is in working out for themselves what is relevant information in a scene and what isn’t. That requires their full attention. When operators work four days of 12-hour shifts in a row, risks escalate as a result. The risk that the wrong decision can be made. The risk that customers or police are not notified when they should be. There is a real-world cost associated with those decisions. The operator must be able to snap to full focus at any point over the course of their shift, and it’s tiring, whether there’s an incident to respond to or whether the operator is simply prepared to act. Operator skills are diluted if their shift patterns are not considered. Why would you hire someone based on their skillset, and then work them into the ground until they’re too tired to execute those skills? Choosing a monitoring center Security systems and modern technology are crucial ingredients in protecting people and property, but they also require interpretation. A video surveillance operator is an Security systems and modern technology are crucial ingredients in protecting people and property, but they also require interpretationinvestigator and a conduit, bridging the divide between images, alarms and authorities, be they police, security guarding operations or keyholders. To run them into the ground is to diminish their ability to make intelligent decisions. It makes sense, then, to opt to work with a monitoring center which puts the welfare of its operators at the forefront of its business. Start by asking your prospective RVRC about their shift patterns. A monitoring center with respected and happy staff is a monitoring center best able to provide a fully effective service, optimising your security systems and maximizing your investment.
Imagine a home surveillance camera monitoring an elderly parent and anticipating potential concerns while respecting their privacy. Imagine another camera predicting a home burglary based on suspicious behaviors, allowing time to notify the homeowner who can in turn notify the police before the event occurs—or an entire network of cameras working together to keep an eye on neighborhood safety. Artificial Intelligence vision chips A new gen of AI vision chips are pushing advanced capabilities such as behavior analysis and higher-level security There's a new generation of artificial intelligence (AI) vision chips that are pushing advanced capabilities such as behavior analysis and higher-level security to the edge (directly on devices) for a customizable user experience—one that rivals the abilities of the consumer electronics devices we use every day. Once considered nothing more than “the eyes” of a security system, home monitoring cameras of 2020 will leverage AI-vision processors for high-performance computer vision at low power consumption and affordable cost—at the edge—for greater privacy and ease of use as well as to enable behavior analysis for predictive and preemptive monitoring. Advanced home monitoring cameras With this shift, camera makers and home monitoring service providers alike will be able to develop new edge-based use cases for home monitoring and enable consumers to customize devices to meet their individual needs. The result will be increased user engagement with home monitoring devices—mirroring that of cellphones and smart watches and creating an overlap between the home monitoring and consumer electronics markets. A quick step back reminds us that accomplishing these goals would have been cost prohibitive just a couple of years ago. Face recognition, behavior analysis, intelligent analytics, and decision-making at this level were extremely expensive to perform in the cloud. Additionally, the lag time associated with sending data to faraway servers for decoding and then processing made it impossible to achieve real-time results. Cloud-based home security devices The constraints of cloud processing certainly have not held the industry back, however. Home monitoring, a market just seven years young, has become a ubiquitous category of home security and home monitoring devices. Consumers can choose to install a single camera or doorbell that sends alerts to their phone, a family of devices and a monthly manufacturer’s plan, or a high-end professional monitoring solution. While the majority of these devices do indeed rely on the cloud for processing, camera makers have been pushing for edge-based processing since around 2016. For them, the benefit has always been clear: the opportunity to perform intelligent analytics processing in real-time on the device. But until now, the balance between computer vision performance and power consumption was lacking and camera companies weren’t able to make the leap. So instead, they have focused on improving designs and the cloud-centric model has prevailed. Hybrid security systems Even with improvements, false alerts result in unnecessary notifications and video recording Even with improvements, false alerts (like tree branches swaying in the wind or cats walking past a front door) result in unnecessary notifications and video recording— cameras remain active which, in the case of battery powered cameras, means using up valuable battery life. Hybrid models do exist. Typically, they provide rudimentary motion detection on the camera itself and then send video to the cloud for decoding and analysis to suppress false alerts. Hybrids provide higher-level results for things like people and cars, but their approach comes at a cost for both the consumer and the manufacturer. Advanced cloud analytics Advanced cloud analytics are more expensive than newly possible edge-based alternatives, and consumers have to pay for subscriptions. In addition, because of processing delays and other issues, things like rain or lighting changes (or even bugs on the camera) can still trigger unnecessary alerts. And the more alerts a user receives, the more they tend to ignore them—there are simply too many. In fact, it is estimated that users only pay attention to 5% of their notifications. This means that when a package is stolen or a car is burglarized, users often miss the real-time notification—only to find out about the incident after the fact. All of this will soon change with AI-based behavior analysis, predictive security, and real-time meaningful alerts. Predictive monitoring while safeguarding user privacy These days, consumers are putting more emphasis on privacy and have legitimate concerns about being recorded while in their homes. Soon, with AI advancements at the chip level, families will be able to select user apps that provide monitoring without the need to stream video to a company server, or they’ll have access to apps that record activity but obscure faces. Devices will have the ability to only send alerts according to specific criteria. If, for example, an elderly parent being monitored seems particularly unsteady one day or seems especially inactive, an application could alert the responsible family member and suggest that they check in. By analyzing the elderly parent’s behavior, the application could also predict a potential fall and trigger an audio alert for the person and also the family. AI-based behavior analysis Ability to analyze massive amounts of data locally and identify trends is a key advantage of AI at the edge The ability to analyze massive amounts of data locally and identify trends or perform searches is a key advantage of AI at the edge, for both individuals and neighborhoods. For example, an individual might be curious as to what animal is wreaking havoc in their backyard every night. In this case, they could download a “small animal detector” app to their camera which would trigger an alert when a critter enters their yard. The animal could be scared off via an alarm and—armed with video proof—animal control would have useful data for setting a trap. Edge cameras A newly emerging category of “neighborhood watch” applications is already connecting neighbors for significantly improved monitoring and safety. As edge cameras become more commonplace, this category will become increasingly effective. The idea is that if, for example, one neighbor captures a package thief, and then the entire network of neighbors will receive a notification and a synopsis video showing the theft. Or if, say, there is a rash of car break-ins and one neighbor captures video of a red sedan casing their home around the time of a recent incident, an AI vision-based camera could be queried for helpful information: Residential monitoring and security The camera could be asked for a summary of the dates and times that it has recorded that particular red car. A case could be made if incident times match those of the vehicle’s recent appearances in the neighborhood. Even better, if that particular red car was to reappear and seems (by AI behavior analysis) to be suspicious, alerts could be sent proactively to networked residents and police could be notified immediately. Home monitoring in 2020 will bring positive change for users when it comes to monitoring and security, but it will also bring some fun. Consumers will, for example, be able to download apps that do things like monitor pet activity. They might query their device for a summary of their pet’s “unusual activity” and then use those clips to create cute, shareable videos. Who doesn’t love a video of a dog dragging a toilet paper roll around the house? AI at the Edge for home access control Home access control via biometrics is one of many new edge-based use cases that will bring convenience to home monitoring Home access control via biometrics is one of many new edge-based use cases that will bring convenience to home monitoring, and it’s an application that is expected to take off soon. With smart biometrics, cameras will be able to recognize residents and then unlock their smart front door locks automatically if desired, eliminating the need for keys. And if, for example, an unauthorized person tries to trick the system by presenting a photograph of a registered family member’s face, the camera could use “3D liveness detection” to spot the fake and deny access. With these and other advances, professional monitoring service providers will have the opportunity to bring a new generation of access control panels to market. Leveraging computer vision and deep neural networks Ultimately, what camera makers strive for is customer engagement and customer loyalty. These new use cases—thanks to AI at the edge—will make home monitoring devices more useful and more engaging to consumers. Leveraging computer vision and deep neural networks, new cameras will be able to filter out and block false alerts, predict incidents, and send real-time notifications only when there is something that the consumer is truly interested in seeing. AI and computer vision at the edge will enable a new generation of cameras that provide not only a higher level of security but that will fundamentally change the way consumers rely on and interact with their home monitoring devices.
Qumulex is a new startup with a mission to provide physical security integrators a transition path to embrace the technology of the cloud and a subscription-based business model. Qumulex’s products seek to provide capabilities to embrace the cloud without an integrator having to turn their back completely on the ‘transactional revenue’ of installing new systems. As the transition happens, Qumulex offers a product line that supports any mix of systems from on-premises to the cloud. The flexible deployment model – enabling a cloud installation, an on-premise installation or any combination – is one of the ways Qumulex seeks to differentiate itself in the market. Installing fully on-Premise system The Qumulex cloud-based platform uses a gateway device located on-premises to which local cameras are connected The system is designed so that an integrator can install a fully on-premise system and then later ‘flip a switch’ and transition to a cloud model, says Tom Buckley, VP Sales and Marketing. The Qumulex initial 1.0 system launch is currently entering its final beta test. Full commercial availability is expected in the first quarter of 2020, which the company will highlight in a bigger 20x20 booth at ISC West next year. The Qumulex cloud-based platform uses a gateway device located on-premises to which local cameras are connected. Ensuring cybersecurity, the gateway provides a ‘firewall’ of sorts to avoid any cybersecurity threat from entering an enterprise through a vulnerable IP camera. The system is designed to be ‘cloud-agnostic’ and to work with any public or private cloud, using Docker software and ‘containers,’ a standard unit of software that packages code and all its dependencies so an application runs quickly and reliably from one computing environment to another. At launch, the Qumulex system will use the Google cloud. Greater situational awareness The open platform approach will enable users to assemble best-of-breed solutions Another point of differentiation for the new platform is a unified access control and video surveillance environment – both are part of the same program. Access control can drive video events and vice versa for greater situational awareness. A unified system avoids having to integrate separate systems. A big emphasis for Qumulex is ease of use. They have designed the user interface to be as simple and intuitive as possible, using consumer-oriented systems such as Nest and the Ring Doorbell as a model of simplicity. Finally, the open platform approach will enable users to assemble best-of-breed solutions. Keeping it simple, the system offers native integration with only the major camera manufacturers that represent most of the market: Axis, Hanwha, Arecont, Panasonic, Vivotek and Sony. Longer-Term storage Other cameras can be included using the ONVIF interface. On the access control side, the system will initially be compatible with Axis door controllers, Allegion wireless door locks and ASSA ABLOY Aperio wireless door locks. Future versions of the software will seek to integrate HID Edge and Vertx and eventually Mercury panels. The gateway device may incorporate only a solid-state drive (SSD) for buffering Qumulex is taking a ‘mobile-first’ approach. The software is designed as a ‘progressive web app,’ which means is it is adaptable to – and fully functioning in – any smart phone, mobile device, laptop, or on a desktop computer with multiple monitors. The gateway device may incorporate only a solid-state drive (SSD) for buffering, or as many hard drives as the customer wants for storage. Short-term storage is available in the cloud, but local hard drives may be used for longer-term storage which can get expensive given the monthly fees of cloud storage. Using third-Party server To manage the variety of scenarios, Qumulex will offer a line of gateways and recorders, or a customer can use a third-party server along with Qumulex, which is an open system. Qumulex will use a manufacturer’s representative sales model and has already signed up 11 rep firms covering the United States (the initial target of the launch). The company has been spreading the word among integrators, too, first at the ISC West show last spring, when 98 integrators saw demonstrations of the system at a suite in the Palazzo. Another 48 integrators saw the system at ESX in Indianapolis in June. At the recent GSX show in Chicago, Qumulex had a booth on the show floor, where they scanned 450 badges that yielded 176 unique integrators. Entering the physical security market Qumulex just closed a second round of funding, which does not include any ‘institutional’ money Buckley estimates there are around 10,000 total security integrators in the United States that sell products similar to theirs at their price point. They are working to build their database to reach out to those integrators. (Exacq had more than 4,500 dealer/integrators before it was sold to Tyco/Johnson Controls.) Qumulex is the third company to enter the physical security market by the same team that launched two other successful startups in the last 20 years: Exacq Technologies (sold to Tyco in 2013) and Integral Technologies (sold to Andover Controls in 2000). Both previous companies were built around a need to help the integrator community transition to newer technologies. Qumulex just closed a second round of funding, which does not include any ‘institutional’ money. The first round of investment involved only the founders, and the second round added some ‘angel’ investors to the mix. The funding allows more flexibility and control over the company’s timeline and the evolution of the product’s feature set, free of outside mandates, says Buckley.
Video, access control and visitor management are among the technologies that are enabling greater safety and security at hospitals and other healthcare facilities. Video surveillance systems enable hospital management and security professionals to know what goes on in and around a medical facility. Recording images in high resolutions (megapixels and gigapixels) is becoming more and more important in healthcare, says Jason Ouellette, Product Line Director – Access Control, Tyco Security Products. Video event management software Video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes If an incident occurs in a medical facility, the security staff has to be able to identify faces easily and accurately. Storage and costs have to be considered, of course. With technology improving and prices decreasing, video solutions can even be used for purposes beyond traditional security. For example, video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes, and captured video can be used to defend against liability claims. What’s next? Video analytics will continue to be a valuable addition to any surveillance infrastructure due to its ability to address patient needs, operational efficiencies and early risk detection, says Brandon Reich, Senior Director of Surveillance Solutions, Pivot3. Through video event management software (VEMS), hospitals can customize the statistics that are relevant to their individual buildings or campuses without having to spend extra time or money on rigorous employee training. Data capture form to appear here! Real-Time access control security updates Furthermore, once healthcare facilities are able to digitize all of their patient records, secure any of their ingress and egress points with real-time access control security updates, and fully transition from analog to IP video surveillance cameras, VEMS systems that house analytical software will be able to multiply the benefits offered to hospitals, not just in real time, but in planning ahead for future risk, expansion and safety protocols. It is vital to implement integrated and innovative access control solutions With large, complex facilities, directors of security at hospitals struggle with controlling access to various levels of the facility, according to Eric Widlitz of Vanderbilt Industries. To manage the risks that hospitals face and ensure a comprehensively protected atmosphere for patients and staff, it is vital to implement integrated and innovative access control solutions. For example, ease of access with controlled entrances is vital to medical crash teams, as is the need for a zonal access control lockdown in the event of a contagious disease outbreak. Strict access limitations Different hallways, rooms, floors and waiting areas within a hospital require different amounts of restriction, and sensitive materials, such as medical files, controlled substances and sterile environments (such as operating and procedure rooms) all necessitate an additional layer of protection. Access control in particular has advanced significantly to offer healthcare facilities the ability to control access remotely, through mobile applications, confirm identity quickly and easily and program varying levels of access for visitors, patients, doctors and staff. One area that is recently experiencing rapid growth – and drastic change –is the securing of narcotics within healthcare facilities, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. In the past, all medicine was controlled in a central pharmacy located somewhere in the hospital or health facility. These pharmacies were highly secured areas, with strict access limitations; only authorized staff could get near the medicine stocks. Fiber optic communication lines For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers To improve the speed of delivery, and to have the necessary medicines ready at hand for in-patients without retaining a large delivery staff, the current trend is to have distributed pharmaceutical closets or carts that hold medicines much closer to the intended patients. For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers, according to Gregg Hamm of Delta Scientific. Manual beam barricades are installed at the Fort Bragg Veterans Administration Hospital in North Carolina to shut down certain areas of the facility when a higher alert is sounded. They will stop a 15,000-pound vehicle traveling 50 mph. The Navy Hospital in San Diego uses high speed, high security and very shallow foundation barricades to control all vehicles going in and out of the facility. With their extremely shallow foundation, they obviate the concerns of interference with buried pipes, power lines and fiber optic communication lines. They will stop a 15,000-pound vehicle traveling 50 mph. At the National Institute of Health in Bethesda, Maryland, even stronger shallow foundation barriers are used for traffic control and protection. These barriers will destroy a 65,000-pound (5.4 million foot-pounds) dump truck traveling 50 mph and continue to stand. Physical access control systems Controlling visitors to hospitals and healthcare facilities can directly impact security Controlling visitors to hospitals and healthcare facilities can directly impact security. Traditional methods of visitor management, such as paper visitor logs and handwritten badges are insufficient given today’s variety of security challenges. A hospital using paper-based systems cannot easily cross-check information, confirm patient information, check visitor names against up-to-date watch lists, or visually confirm identity. An increasingly popular and important application is secure and simplified visitor management, integrated with the physical access control systems (PACS). Today’s visitor management systems enable the screening, badging and tracking all visitors or, at a minimum, those visiting critical areas or during ‘after hours’ periods, Quickly identify inappropriate visitors One other growing technology is the ability to link to internal or governmental watch lists, to quickly identify inappropriate visitors before they gain access to the facilities. For example, Visitor Management systems can be configured to perform a Sex Offender search in both Children’s Hospitals and Pediatric areas, further decreasing the likelihood that someone of the list could gain access. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination HID Global and Phunware Inc. are addressing the need of healthcare institutions to deploy standardized technology to provide a better wayfinding and visitor engagement experience inside the hospital, across campus and even in parking lots. The companies are collaborating to improve the experience for hospital patients and visitors to find their way within medical facilities, using wayfinding on their mobile phones. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination. Enterprise-Level mobile wayfinding “It’s easy for visitors and patients to get lost in hospitals, and every time they do it puts appointment times and patient satisfaction at risk,” says Rom Eizenberg, Vice President of Sales, Bluvision, part of HID Global “With our location-aware app on a mobile device, we equip the visitor to get instant, turn-by-turn navigation that creates a better experience than that which is currently available on the market.” HID’s healthcare IoT solution-enablement platform simplifies the delivery of real-time location of clinicians, patients and devices. The platform is enabled by Bluvision (part of HID Global). Phunware’s Multiscreen-as-a-Service (MaaS) platform also provides enterprise-level mobile wayfinding, engagement, data and more for other vertical markets, including retail, residential, hospitality, media and entertainment and more .Missed the rest our healthcare mini series? Read part one here and part two here.
During the Parkland, Florida, school shooting in 2018, the shooter was caught on a security camera pulling his rifle out of a duffle bag in the staircase 15 seconds before discharging the first round. However, the School Resource Officer didn’t enter the building because he wasn’t confident about the situation, and the Coral Springs Police Department had no idea what the shooter even looked like until 7 minutes and 30 seconds after the first round was fired. If the video system had included technology to recognize the gun threat in real time, alerts could have been sent to the security team. An announcement could have been made right away for all students and faculty in Building 12 to barricade their doors, and law enforcement could have responded a lot faster to a real-time feed of timely and accurate information. Automatically recognizing gun threats Actuate offers such a technology, which the company says enables existing security cameras to automatically recognize gun threats and notify security in real-time. The technology is centred around a convolutional neural network (CNN) that aims to replicate how a human brain would process information. This neural network is trained to recognize what hands holding a firearm look like from hundreds of thousands of images in a proprietary data set. Over time, the system is able to mathematically calculate what a gun threat in a security camera feed looks like with a high degree of accuracy (well over 99% detection accuracy within the first 5 seconds), according to Actuate. “Active shooter situations are often marred by chaos and confusion,” says Sonny Tai, Chief Executive Officer of Actuate. “People are in fight-or-flight response and prioritize immediate survival instead of reaching for their phones and calling 911. When the 911 calls are made, callers often provide delayed, conflicting, and inaccurate information, inhibiting law enforcement’s ability to respond.” Enhances law enforcement response Tai says Actuate helps to clear up that chaos and confusion. “It provides visual intelligence of the location of the shooter, what they look like, what direction they’re heading, and what they’re armed with,” he says. “This real-time information enhances law enforcement response and enables building occupants to make critical decisions that maximize survivability." AI methods including deep learning enable high levels of accuracy in detecting weapons in real-time camera footage Tai is a Marine Corps veteran and a social entrepreneur who co-founded Actuate with the mission of addressing America’s gun violence epidemic. The start of the company stems from Tai’s upbringing in South Africa, where gun violence rates are some of the highest in the world. Growing up, several of his family friends were personally impacted, resulting in a lifelong passion for the issue of gun violence. In early 2018, Tai interviewed dozens of law enforcement leaders across the country and found that their biggest challenge in gun violence response was the lack of timely and accurate information. Actuate mitigates that challenge and enables both first responders and security staff to respond more rapidly, he says. More than 99% accuracy in detecting weapons Actuate is a software-only solution that plugs into security camera hardware and software, including VMSActuate's solution is completely AI-based, says Ben Ziomek, Chief Product Officer. AI methods including deep learning enable high levels of accuracy in detecting weapons in real-time camera footage. “Legacy, non-AI based solutions generally rely on older methods like motion detection, which is not reliable in differentiating between objects such as phones and firearms,” says Ziomek. “Our AI solution lets us achieve more than 99% accuracy in detecting weapons with an exceptionally low false-positive rate.” Ziomek runs engineering, data science, and operations for Actuate. Before joining the firm, he led teams of AI engineers and data scientists at Microsoft, leveraging AI to identify high-potential startups globally. Actuate is a software-only solution that plugs into existing security camera hardware and software, including video management systems (VMS). Existing capabilities of a customer’s VMS does initial, basic analysis and then routes the remaining video to Actuate’s processing units for AI analysis. Alerts can then be sent back however a customer wants, including through a VMS. Actuate can also feed information into a PSIM or command-and-control system if requested by a customer. Equipping customers with AI tools Our current focus for the company is to get our technology into the hands of as many customers as possible"As an early-stage company, Actuate is pursuing customers through multiple routes, including directly to end-users and via security integrators, distributors, and dealers. They are currently deployed at diverse customer sites including schools, office buildings, industrial facilities, and public buildings, says Ziomek. “Our current focus for the company is to get our technology into the hands of as many customers as possible,” says Ziomek. “We are working closely with customers across segments and industries to equip them with the tools they need to make their spaces safer. We’re currently working on educating the market on our offerings, as this technology is very new to many security organizations.” There are no privacy or compliance concerns because Actuate stores no customer data until a weapon is detected, and even then the data is not cross-indexed with any sensitive information, says Ziomek.
Synectics has secured a competitive public space contract to provide integrated surveillance solutions for a number of prestigious sites across London, the UK's capital. Comprising government properties, heritage sites, and high-profile public event venues, the contract builds on Synectics' reputation as the surveillance solution of choice for London's public space protection. The successful award can also be attributed to the company's ability to deliver tailored, open-architecture solutions incorporating integration to third-party systems such as access control and intruder detection. Control software platform Synectics, which supports more than 70% of London's boroughs, as well as major retail stores and stadiums across the city, will upgrade all sites to its Synergy 3 command and control software platform. Each of these sites falls under our specialism in public space" While the specific locations cannot be named, the sites include listed buildings, high-security 'closed-to-public' assets, and venues with high levels of public footfall. Martin Bonfield, UK Sales Manager, at Synectics commented: "Each of these sites falls under our specializm in public space, but individually they each have unique requirements. That plays to our strengths in terms of the flexible technologies we offer and the broader sector experience we hold, from gaming and critical national infrastructure to city surveillance, retail, and public transport.” Superior incident management "These credentials illustrate our capability at developing and deploying surveillance solutions for projects that must balance high levels of public access with stringent security conventions and superior incident management. Our professional services team is also highly skilled at migrating systems under live operating conditions, which was a specification of the comprehensive brief." "One of the locations included in this tender process was an existing Synectics site operating a legacy Synergy product. The trust in our Synergy solution by the customer meant that satisfaction with the system reliability and user experience was high." Multi-Site monitoring The Synergy 3 solution deployed at each site will enable the control room teams to monitor existing cameras The Synergy 3 solution deployed at each site will enable the control room teams to monitor existing cameras — totaling around 500 across the sites — alongside integrated third-party systems such as access control and intruder detection. Linking all locations for eventual multi-site monitoring was a crucial component of the project brief, ensuring the sites continue to support future needs and incorporate the latest camera technology and system features as required. Martin explained: "Synergy 3's power and scalability in terms of integrations and future system consolidation presented a powerful proposition to our customers, combined with our wider London portfolio of projects, partnerships, and supporting closer collaboration with the Metropolitan Police."
Eagle Eye Networks, the provider of cloud video surveillance, announces one of the fastest completions of a large scale, fully integrated citywide surveillance program, installing 13,720 cameras in 4 months. This project has been a large success for Mexico City C5, contributing to Mexico City's larger ‘Citizen Safety’ mobile application. This mobile application facilitates content sharing for more effective neighborhood watch and a panic SOS button. “Effective citywide surveillance is more than installing cameras in a few key locations, it’s about creating a platform that meets the unique needs of each municipality.” Unique web application The cameras are all operational, remotely monitored, and providing safety and security to citizens today “In partnership with Eagle Eye Networks we leveraged the Eagle Eye Video API and SDK to customize a unique web application that is designed to integrate fixed, mobile body worn, and vehicle cameras into one interface, providing an unprecedented level of insight and awareness into our cities operations, ” said Jaime Abad Valdenebro, CEO, Omnicloud.mx. 4G connectivity with Eagle Eye Networks’ bandwidth optimization was utilized in order to facilitate this quick deployment, installing approximately 250 cameras per day at its peak. The cameras are all operational, remotely monitored, and providing safety and security to citizens today. Integration of new technologies This fast-paced install occurred amidst the global supply chain challenges caused by COVID-19, however, Eagle Eye Networks’ strong partnership with both the Reseller, Omnicloud.mx, and suppliers provided alternatives and solutions to keep the project on schedule. Eagle Eye Networks solution was chosen because the Eagle Eye Cloud Video API Platform provides an open solution that allows integration of new technologies (AI, advanced analytics, search, license plate recognition), new suppliers, and new cameras at any time. Future and cybersecurity proofing the city’s investment and eliminating the headaches associated with managing large premise based data centers was crucial in their decision. City-Wide surveillance project Eagle Eye’s cloud video retention and massive on demand scalability make it ideal for large scale deployments" “When deploying a city-wide surveillance project, scalability, retention, and cellular transmission must be considered. Eagle Eye’s cloud video retention and massive on demand scalability make it ideal for large scale deployments. To operate your own large data center system for video recording is expensive and challenging.” “With Eagle Eye’s subscription service we provide a more robust and lower cost answer for large scale deployments. Furthermore, our open platform provides a future proof solution, integrating AI, video analytics, and advanced search at the click of a mouse,” said Dean Drako, CEO of Eagle Eye Networks. Cost-Effective solution “More than half of the world’s population resides in cities, creating an increased demand for smart, accurate insights to help streamline everyday operations including public safety, traffic flow management, infrastructure and transportation. Enormous amounts of data collection, aggregation, and storage are necessary to drive the deep analysis that is required to produce these smart insights.” “The only way to efficiently manage this data is to aggregate and analyze in the cloud,” said Jeff Kessler, Managing Director of Imperial Capital and Publisher of the Security Industry Annual Report. The Eagle Eye Cloud is a robust, scalable and cost-effective solution, purpose-built to support the data storage and analysis demands that city-wide deployments require.
Hanwha Techwin America, a global supplier of IP and analog video surveillance solutions, announced that home décor retailer, Kirkland’s, has chosen Hanwha security cameras to improve security and business operations across hundreds of stores in the US. Protecting assets and people is always a top priority for Kirkland’s. With over 400 stores in 37 states, Kirkland’s is a go-to spot for a broad selection of distinctive merchandise: art, mirrors, candles, lamps, frames, accent rugs, furniture, and more. When they evaluated their security solutions, they determined they needed to upgrade the analog video surveillance systems in use at their existing locations and plan for new stores. Saraya Charlton, Kirkland’s Loss Prevention Investigator, said the analog video surveillance cameras they had in place were acceptable, but they desired cameras with wider coverage and better resolution. Minimizing bandwidth usage The amount of time it took to investigate incidents for loss prevention and personal injury claims also frustrated the department. Each time they were called to investigate an incident – vandalism, theft, employee misconduct, a slip and fall, or a cut from broken merchandise – each individual store had to extract the footage from the analog DVR at that location and send it to loss prevention at Kirkland’s headquarters. Charlton said Kirkland’s sought an IP-based solution that could be accessed remotely that would make the loss prevention investigation process more efficient and would provide additional benefits. Management wanted a camera that provided a clear picture, while minimizing bandwidth usage and had analytics capability. Video Management Software As new stores are built by this growing retailer, they will also include the Hanwha-Salient security solution Working with several systems integrators, Kirkland’s chose to deploy an IP video surveillance solution consisting of Hanwha video surveillance cameras managed by Salient Enterprise Video Management Software (VMS). The first phase of the security upgrade included the deployment of 1,800 Hanwha Wisenet X series XNV-6011 2 megapixel HD dome cameras and Wisenet Lite vandal-resistant dome cameras at 200 Kirkland’s locations, as well as the distribution center and the e-commerce building. As new stores are built by this growing retailer, they will also include the Hanwha-Salient security solution. They expect to have a full migration to IP at all locations by 2021. Each Kirkland’s location is outfitted with approximately eight cameras that are positioned to capture the entrance, the sales floor and the back of house operations. Charlton said Hanwha’s cameras provide the most comprehensive view of the store possible. Horizontal field of view “The wide-angle capability – as well as the quality of the camera – is really what sold us on Hanwha,” said Charlton. “We are getting the best views possible and they are allowing us to see the entire sales floor which is exactly what we wanted and needed.” Hanwha’s Wisenet X series of cameras is a perfect fit for the retail environment. The wide-angle 2.8 mm lens captures a 112-degree horizontal field of view, for a retailer that means doing more with less. Charlton said the Hanwha cameras are particularly useful at store entrances because, thanks to the WDR feature, video images are not affected by the bright sunlight that often shines through the windows and they can still see faces clearly. Loss prevention investigation The Hanwha-Salient solution has improved Kirkland’s loss prevention investigation efficiency And because many of Hanwha’s cameras offer license-free analytics, Kirkland’s will begin exploring that capability in the future to gain information on people counting, heat mapping, and dwell time. The Hanwha-Salient solution has improved Kirkland’s loss prevention investigation efficiency The Hanwha-Salient solution has improved Kirkland’s loss prevention investigation efficiency since the team is able to pull recorded video from any camera via the Salient VMS rather than wait for information to be extracted from an analog DVR. They also appreciate being able to use Hanwha’s Device Manager to troubleshoot and resolve any camera issues remotely first rather than unnecessarily sending out a service technician. In addition to offering quality images, improved field of view, and more efficient operations, the Hanwha solution has also helped Kirkland’s conserve valuable bandwidth with Hanwha WiseStream II compression technology, said Charlton. Efficiently manage bandwidth WiseStream II dynamically controls encoding, balancing quality and compression according to the movement of the image. Combined with H.265 compression, bandwidth efficiency can be improved by up to 75 percent compared to current H.264 technology. “We share our video surveillance and security bandwidth with our Point of Sale system and we don’t ever want to take away from the bandwidth of POS transactions or impact the speed at which they go through,” said Charlton. “Hanwha’s WiseStream compression technology fits our business model and along with Salient helps preserve and efficiently manage bandwidth. It’s really helpful to have a camera that’s smart enough to be able to tweak and regulate itself.”
Protecting assets and people has always been a top priority for Kirkland’s, a global home décor retailer. With over 400 stores in 37 states, Kirkland’s is a go-to spot for a broad selection of distinctive merchandise: art, mirrors, candles, lamps, frames, accent rugs, furniture and more. When they evaluated their security solutions in 2016, they determined they needed to upgrade the analog video surveillance systems in use at their existing locations and plan for new stores. Saraya Charlton, Kirkland’s Loss Prevention Investigator, said the analog video surveillance cameras they had in place were acceptable, but they desired cameras with wider coverage and better resolution. The department was also frustrated with the amount of time it took to investigate incidents for loss prevention and personal injury claims. Each time they were called to investigate an incident – vandalism, theft, employee misconduct, a slip and fall, or a cut from broken merchandise – each individual store had to extract the footage from the analog DVR at that location and send it to loss prevention at Kirkland’s headquarters. IP-based video surveillance system Charlton said Kirkland’s sought an IP-based solution that could be accessed remotely Charlton said Kirkland’s sought an IP-based solution that could be accessed remotely, that would make the loss prevention investigation process more efficient, and would provide additional benefits. Management wanted a camera that provided a clear picture, while minimizing bandwidth usage and had analytics capability. Working with several systems integrators, Kirkland’s chose to deploy an IP video surveillance solution consisting of Hanwha video surveillance cameras managed by salient enterprise Video Management Software (VMS). Wisenet X series XNV-6011 2MP HD dome cameras The first phase of the security upgrade has included the deployment of 1,800 Hanwha Wisenet X series XNV-6011 2 megapixel HD dome cameras and Wisenet Lite vandal-resistant dome cameras at 200 Kirkland’s locations, as well as the distribution center and the e-commerce building. As new stores are built by this growing retailer, they will also include the Hanwha-Salient security solution. They expect to have a full migration to IP at all locations by 2021. Each Kirkland’s location is outfitted with approximately eight cameras that are positioned to capture the entrance, the sales floor and the back of house operations. Charlton said Hanwha’s cameras provide the most comprehensive view of the store possible. Retail security “The wide-angle capability – as well as the quality of the camera – is really what sold us on Hanwha,” said Charlton, adding “We are getting the best views possible and they are allowing us to see the entire sales floor which is exactly what we wanted and needed.” Hanwha’s Wisenet X series of cameras is a perfect fit for the retail environment. The wide-angle 2.8 mm lens captures a 112-degree horizontal field of view, for a retailer that means doing more with less. Hanwha’s Wisenet X series of cameras is a perfect fit for the retail environment Video analytics, DVR and VMS Charlton said the Hanwha cameras are particularly useful at store entrances because, thanks to the WDR feature, video images are not affected by the bright sunlight that often shines through the windows and they can still see faces clearly. And because many of Hanwha’s cameras offer license free analytics, Kirkland’s will begin exploring that capability in the future to gain information on people counting, heat mapping and dwell time. The Hanwha-Salient solution has improved Kirkland’s loss prevention investigation efficiency since the team is able to pull recorded video from any camera via the Salient VMS rather than wait for information to be extracted from an analog DVR. They also appreciate being able to use Hanwha’s Device Manager to troubleshoot and resolve any camera issues remotely first rather than unnecessarily sending out a service technician. WiseStream II compression technology In addition to offering quality images, improved field of view and more efficient operations, the Hanwha solution has also helped Kirkland’s conserve valuable bandwidth with Hanwha WiseStream II compression technology, said Charlton. WiseStream II dynamically controls encoding, balancing quality and compression according to movement of the image. Combined with H.265 compression, bandwidth efficiency can be improved by up to 75 percent compared to current H.264 technology. “We share our video surveillance and security bandwidth with our Point of Sale system and we don’t ever want to take away from the bandwidth of POS transactions or impact the speed at which they go through,” said Charlton. “Hanwha’s Wisestream compression technology fits our business model and along with Salient helps preserve and efficiently manage bandwidth. It’s really helpful to have a camera that’s smart enough to be able to tweak and regulate itself.”
Revader Security has supplied a fleet of rapid redeployable CCTV cameras to Merthyr Valleys Homes, a housing association which owns and manages over 4,200 homes across Merthyr Tydfil, South Wales. The Transit range of mobile cameras are ruggedized outdoor surveillance solutions which have been proven over many years to deter crime and secure the vital video evidence necessary for prosecution. The CCTV team at Merthyr Valley Homes are able to regularly reposition each camera around the locality to respond to the movement of crime hotspots, antisocial behavior, burglary and vandalism. As the units can be installed in virtually any location within minutes, only minimal planning and notice is required. Tackling issues of crime and antisocial behavior Each unit delivers live and recorded footage to the Merthyr Valley Homes control center Each unit delivers live and recorded footage to the Merthyr Valley Homes control center over a combination of wired, wireless and mobile networks and are powered by a variety of sources, including mains and battery. The mobile CCTV products were provided through Caerphilly-based Seren Fire & Security Solutions, an established supplier and installer operating across the region. Merthyr Valley Homes has gradually expanded its stock of Transit redeployable cameras following consistently positive results in tackling long-running issues of crime and antisocial behavior within local neighborhoods. Great build quality and performance Huw Powell, Anti-Social Behavior Officer at Merthyr Valley Homes said: “We have been delighted by our new mobile CCTV capability. The redeployable cameras from Revader Security really are great in terms of build quality and performance – and they have proven to be an invaluable investment.” Revader Security continue to work in partnership with Seren Fire & Security Solutions to support Merthyr Valley Homes and a variety of other clients in the public and private sector.
A grocery chain was experiencing a shoplifting problem at several of its locations. The shrinkage loss was significant and was impacting store profitability. Having worked with Alvarado in the past, the chain reached out to Garda Construction and Dale Staton at Alvarado to help craft a solution. The store had an open layout, and while visually appealing, shoppers could easily walk out without passing through a checkstand. EAS equipment would periodically alarm when a patron or thief walked out the door, but because alarms were common, they were generally ignored. Monitored checkstand area Dale explained that the optimum solution would be a barrier that allows patrons to easily enter the shopping floor For purposes of theft control, Dale explained that the optimum solution would be a barrier that allows patrons to easily enter the shopping floor, while providing a physical deterrent from exiting the store without first passing through a monitored checkstand area. Acting on Dale’s suggestion, the store installed Alvarado’s SW500 motorized gate with camera-based detection and presence technology, along with Alvarado’s modular post and railing. After patrons pass through the exterior bi-parting doors, they approach the gate to enter the merchandise area. The gate opens automatically, allowing access. When the gate is closed, if a patron (or thief) walks up to the gate to exit, a pulsing alarm sound warns the patron and alerts store personnel. If the patron backs out of the detection area, the alarm stops. If the patron continues and attempts to push or pull the gate open, a sustained alarm provides additional notification. Fewer false openings and unwanted alarms The use of camera-based detection provides significant benefits. Traditional detection technologies, such as microwave or PIR, make it very difficult (and sometimes impossible) to accurately define motion and presence sensing detection areas, resulting in unwanted openings and false alarms caused simply by normal store traffic patterns. After installation of Alvarado’s products, the traffic pattern into and out of the stores changed dramatically Alvarado’s camera-based detection technology, which is installed in the top cap of the gate, allows both the entry and exit sensing areas of the SW500 to be accurately defined using an included software application. An accurate detection pattern results in substantially greater application flexibility and far fewer false openings and unwanted alarms. After installation of Alvarado’s products, the traffic pattern into and out of the stores changed dramatically. Camera-Based motion detection Store personnel also commented that numerous patrons suspected of being shoplifters stopped coming to the stores. The overall result was a significant decrease in theft and improved profitability that more than justified the equipment purchase and installation expense. From traditional retail turnstiles and gates, to the innovative SW500 motorized pedestrian gate with camera-based motion detection, Alvarado provides an array of entry control solutions to retail customers – as it has done since 1956. Our full product portfolio offers inexpensive and effective methods of controlling pedestrian traffic and shopping cart flow patterns and reducing shoplifting and shrinkage in retail and grocery stores.
Round table discussion
Ten years is a long time, but it seems to pass in an instant in the world of security. In terms of technology, 2010 is ages ago. Changes in the market have been transformative during that decade, and we called on our Expert Panel Roundtable to highlight some of those changes. We asked this week’s panelists: What was the biggest change in the security industry in the 2010-2019 decade?
Public spaces provide soft targets and are often the sites of terrorist or active shooter attacks. Public spaces, by definition, require easy accessibility and unrestricted movement. Given that openness, what security technologies can provide real results? We asked this week’s Expert Panel Roundtable: How is technology innovation impacting the security of public spaces?
Products are the building blocks of the security industry. Historically much of the industry’s sales effort has been focused on highlighting product features and functionality. At the end of the day, however, an end user is less interested in the performance of any individual system component than in the system as a whole. Lately, the industry has embraced a changing sales approach by emphasizing systems rather than products. We asked this week’s Expert Panel Roundtable: What are the benefits of a transition from selling security products to selling security solutions?
Security cameras: Manufacturers & Suppliers
- Dahua Technology Security cameras
- Hikvision Security cameras
- Hanwha Techwin Security cameras
- LILIN Security cameras
- Visionhitech Security cameras
- Bosch Security cameras
- Arecont Vision Security cameras
- Pelco Security cameras
- Vicon Security cameras
- Messoa Security cameras
- eneo Security cameras
- Sony Security cameras
- Panasonic Security cameras
- FLIR Systems Security cameras
- VIVOTEK Security cameras
- Bolide Security cameras
- TruVision Security cameras
- Vanderbilt Security cameras
- Dedicated Micros Security cameras
- Honeywell Security Security cameras
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The 2020 State of Physical Access Control ReportDownload