Hotel security

Digital Watchdog (DW), the manufacturer of digital recorders, surveillance cameras and related management software, announces its partnership with HALO IoT Smart Sensor for easy integration into DW Spectrum IPVMS. As a trusted technology partner, IPVideo Corporation’s sensor is now supported directly from the DW Spectrum interface. “This integration really demonstrates DW Spectrum’s open architecture platform capabilities,” said Patrick Kelly, Director of IP Video Solutions, DW. “Bringing the Halo smart sensor interface right into DW Spectrum’s grid with real-time alerts and notifications greatly enhances the user experience.” HALO sensor IPVideo Corporation’s HALO sensor delivers an MJPEG stream showing the current status and alerts to DW Spectrum’s interface when thresholds are exceeded. Combined with DW Spectrum's high-resolution quality video, e-mail notifications and alarm monitoring tools, these alerts give staff the tools to investigate the cause of any alarm. HALO can detect flammables, hazardous chemicals, air quality changes such as vaping and smoking and more With HALO, designated personnel will be alerted when environmental changes occur in typically unsupervised areas. HALO can detect flammables, hazardous chemicals, air quality changes such as vaping and smoking and changes in temperature and humidity. HALO can also detect noise level fluctuations and can send alerts when unusual activity occurs. HALO will also analyze room occupancy through light detection. Simple remote connectivity “With HALO, DW Spectrum partners and end-users now have a way to receive event-based alerts in the DW Spectrum Interface for privacy concern areas, providing security for every possible indoor location a facility may have. All areas where cameras are not allowed like bathrooms, hotel rooms, dorm rooms, locker rooms and patient rooms will now have protection,” states Rick Cadiz VP of Sales and Marketing for IPVideo Corporation. “We are excited about this integration and expect DW’s K12 customers to receive immediate benefits with HALO’s vaping and THC detection capabilities.” The DW Spectrum IPVMS is accessed with the freely distributed DW Spectrum client software (Windows/Linux/Mac) and the free DW Spectrum mobile app for iOS and Android devices. DW Cloud, a web client service powered by AWS, is included to enable simple remote connectivity, streaming and management of one or an unlimited number of DW Spectrum IPVMS systems from all web browsers (Google Chrome, Firefox, Internet Explorer, Safari and Opera). The VMS software is included with pre-configured DW Blackjack NVR servers, MEGApix CaaS all-in-one camera systems or it can be installed on third-party Windows or Ubuntu Linux-based systems.

Security companies provide a type of service that tends to go unnoticed except when it’s missed. Businesses, banks, stores, event organizers and VIPs are their main clients. Their demand is increasing, mostly due to the expansion that Southern California has experienced in the latest years. Small cities and towns are increasingly growing every day, mostly due to internal migration and the high prices of rent in Los Angeles County. Veteran Los Angeles security company HillQuest Security knows about this growth and the demand for services like the ones they provide. That’s why they’ve decided to expand their already wide range of services (which included more than 60 cities by 2018) to the entirety of Orange and Riverside counties. Security options for businesses HillQuest Security has started to provide security guard services in Orange County and Riverside since early 2019. What was initially a test venture that turned out to be really successful for the company became a full-service activity. Now, HillQuest has started to offer its full range of security options for businesses and individuals in those areas. Our trained, licensed expert security officers can handle any and all of your security needs" Businesses and other entities in the OC and Riverside can now hire HillQuest Security mobile patrols, bodyguards, security systems, loss prevention, and other security services for banks, construction areas, health care facilities, hotels, apartment complexes, movie sets, parking lots, schools and event venues. Security services “We provide security services that are perfectly tailored for you,” says John Bouzy, HillQuest Security owner. "Our trained, licensed expert security officers can handle any and all of your security needs. Moreover, we can do that any time of day as well." According to its website, the company is insured with a $5 million dollar policy and all officers “meet the standards set by the Bureau of Security and Investigative Services".

DITEK, the quality standard in commercial surge protection, announces the launch of the DTK-HDMI family of compact HDMI surge protectors designed for professional use. These rugged single- and dual-channel units combine state-of-the-art circuit technology with tough powder-coated aluminum housings to provide robust surge protection that is ideal for commercial multi-screen installations. The units are compatible with the latest high-definition formats, including HDMI 2.0a, HDCP 2.2, and 4K UHD. Supports latest video protocols “Multi-screen installations such as those found in hotels, sports venues, restaurants, and bars depend on their AV systems to attract and entertain their customers,” said Jason Klein, National Sales Manager, DITEK. “These professional installations deserve professional-grade protection. Our new HDMI protectors support the latest video protocols, are housed in a rugged protective housing, and are backed by a limited 10-year warranty.” Two versions are available: DTK-HDMI1 is a single-channel surge protector, and DTK-HDMI2 is a 2-channel surge protector. Both versions use the same advanced design to provide protection while supporting the latest high definition video formats. Both versions include a convenient, versatile mounting bracket and are made in the USA.

According to Ms Regina Tsai, the Deputy General Manager of Messe Frankfurt New Era Business Media Ltd, the key for exhibitors is to tap into the diverse pool of trade visitors that will be filtering through the halls of the fair next month: “As Vietnam’s largest business platform for safety, security, fire and smart building products, the fair is able to attract the right mix of decision makers and purchasing managers from across the region’s growing vertical markets. From the standpoint of exhibitors, the fair is an ideal place to showcase new solutions.” She added: “We are delighted to be setting a new record for exhibitor participation and we are looking forward to hosting a productive three days of business at next month’s show.” Another strong turnout Last year, the fair achieved its highest ever visitor turnout as over 13,800 buyers journeyed to the show Last year, the fair achieved its highest ever visitor turnout as over 13,800 buyers (2017: 12,097) journeyed to the show. Thanks to this year’s uptick in exhibitor numbers, fair organizers are anticipating another strong turnout from channel players, including distributors, systems integrators and end users from factories, industrial zones, hotels and construction projects. Exhibitors will hail from 21 countries and regions, including industry pioneers in their respective fields such as Avigilon, Bosch, Hanwha Techwin, Hitron, KPS, LILIN, PHUC BINH, Nha An Toan (a distributor of Hikvision and ABB products), and ZKTeco. Strong distribution channels Algatec, a renowned brand name in the global security lock sector, after exhibiting consecutively at Secutech Vietnam for seven years, commented that, “Secutech Vietnam has always been an effective platform for us to network and interact with our local channel partners as well as industry players from surrounding countries. Through the show, we can showcase our products and develop our presence in this region. This will eventually enable us to build strong distribution channels,” said Ms Shirley Ng from the company’s sales and marketing division. Secutech Vietnam this year, held concurrently with SMAbuilding, will bring together best-in-industry systems and solutions, including product categories from surveillance cameras and video analytics software to access control and management platforms. For added value, and to meet demands from the smart factory and smart building sectors, the solutions not only focus on security, but also management efficiency and energy savings. Smart factory sectors Fire and Safety Vietnam will return at the fair for its 12th edition While the smart building and smart factory sectors are recurring themes at the show, the fair will also provide coverage to the smart city, smart transportation and smart hotel sectors. The Singapore Pavilion will accommodate leading-edge suppliers in the shape of Kedacom, Force21, Multron, Servo Dynamic, Worldtags, Ubergard and Teleradio, who will showcase a variety of network cameras, management platforms, RFID products, biometric solutions and more. With support from the Fire Department, Ministry of Public Security, Fire and Safety Vietnam will return at the fair for its 12th edition. A supplier of specialist rescue and fire fighting equipment, Pacific and Fire AEC, will be exhibiting at the event following a successful first participation in 2018. “At last year’s show, we gathered more than 100 relevant contacts from sectors such as public and industrial safety as well as fire rescue,” said Mr Dirk Bloxham, the Managing Director of the company. Firefighting equipment “This helped us to develop additional sales channels for our fire hoses, fire nozzles and firefighting equipment. We take a long-term approach to building relationships with dealers and end users from Southeast Asia. The relationship building process will begin again at the upcoming edition of Secutech Vietnam.” The company will be exhibiting alongside D&C Vina, Funayama, Himax, Masflow, Naffco, Nittan, Secom, Sffeco, Yun Yang, VT Plus, Quoc Nam and many more. Besides rescue and firefighting equipment, trade visitors will also be able to locate extinguishing systems, alarms, valves, personal protection equipment (masks, specialist clothing, and gloves), CPR solutions, and fire dust detection systems at the event. Making a welcome debut will be the NFES Japan Fire Pavilion, while the Korea Fire Institute will also be represented at a dedicated pavilion. There will also be a fire truck display from VT Plus, and a rescue boat showcased by local company Tan Vien Dong.

Pivot3, a provider of intelligent infrastructure solutions, experienced continued growth in Q1 2019 with enterprise and Fortune 1000 customers representing nearly 80-percent of bookings. This growth has been driven by organizations seeking simple, easy-to-deploy IoT and hybrid cloud solutions that address industry-specific challenges. Pivot3 is architected for extreme resilience and is able to manage massive volumes of data, making the company uniquely positioned to handle IoT use cases. Pivot3’s developments in Q1 2019: Continued growth in the quarter, with enterprise and Fortune 1000 customers delivering nearly 80-percent of sales in Q1, as well as continued expansion of deployments with existing Pivot3 customers; Expansion of its executive leadership team with former Dell EMC and Panasonic executive Rance Poehler joining as Vice President of Global Sales and former Dell EMC executive Dan Flood joining as Vice President of U.S. Sales; Continued growth of customers deploying multiple use cases on Pivot3’s platform, with deal sizes of multi-use case deployments averaging two to three times larger than single use case implementations; Continued growth in IoT use cases, in conjunction with the company’s Lenovo partnership, to deliver mission-critical solutions such as video-based Smart Cities and Safe Campus deployments across the globe. Through the partnership, Lenovo and Pivot3 helped a leading Middle East hospitality customer secure their sprawling hotel complex, meeting their mission-critical requirements for resilience, security and manageability. Together, they delivered a successful security solution, efficiently capturing and managing their security video data. The project protects their valuable brand, reduces their risk of data loss and system failure, and lowers cost of ownership, while also reducing their need for advanced technical skills; Common Criteria certification for its Acuity hyperconverged infrastructure (HCI) software platform under an Evaluation Assurance Level (EAL) 2+, assuring government agencies around the world that Pivot3 provides the infrastructure necessary to mitigate emerging threats without compromising security and resilience; Advanced certification of its HCI platform with Genetec Security Center to deliver a robust security and IoT solution designed to support video-intensive, mission-critical environments with triple the performance of prior generations. Intelligent video-based solutions “Seventy-five percent of new data is created in video format. We see enormous market potential for video-based infrastructure solutions like security and surveillance,” said Wilfredo Sotolongo, Chief Customer Officer, Lenovo Data Center Group. “With Pivot3, we are bringing unique, intelligent video-based solutions to market that solve real customer challenges. We are pleased to be going to market with Pivot3 in these critical use cases.”

Delivering another high-value benefit to users, the Maxxess eFusion security management platform now integrates off-the-shelf and seamlessly with the widely used range of deister electronic key management systems. With this latest off-the-shelf integration, eFusion users can now manage all their keys from their centralized security management platform, reducing the risk of security breaches and streamlining their day-to-day operations. Modular and scalable, the deister electronic systems encompass a range of cabinets which can store anything from 8 keys to thousands. They can be used stand-alone or as part of a global corporate solution, in applications ranging from hotels and leisure settings to retail and up-scale residential developments. Reduces criminal activity Knowing who has a particular key at any given moment significantly reduces the risk of losses and criminal activity"“Knowing who has a particular key at any given moment significantly reduces the risk of losses and criminal activity,” says Lee Copland, Managing Director, Maxxess EMEA. “The deister electronic systems make that task much simpler. And with real-time reports logging all system usage, users can be held accountable for any misuse, theft of loss of keys – better protecting buildings and assets.” The integration with deister electronic systems is just the latest example of how the eFusion platform gives users the freedom to integrate, customize and adapt their security systems to meet both current needs and emerging risks. eFusion’s open technology software supports more than 60 off-the-shelf integrations from leading vendors, providing complete freedom to customize solutions combining surveillance, access control, fire and intruder systems with back-office processes.  Making premises more secure Off-the-shelf integration between our key management systems and eFusion will deliver major benefits to customers"Crucially, integration with Maxxess eFusion also reduces complexity for installers and their customers and offers unlimited future scalability at affordable price points. “Off-the-shelf integration between our key management systems and eFusion will deliver major benefits to our customers,” says Darren Harrold, Head of UK Operations at deister electronics. “This means they can now link their essential systems together – including their surveillance, intruder, access and fire detection systems – making a wide range of premises easier to manage and more secure.” Visitors to IFSEC International can see Maxxess eFusion and deister key management in action, where both companies will be exhibiting on stand IF2120 and IF410 respectively from 18th to 20 June at London’s ExCel.

Surveillance systems can track the locations of cellphone users and spy on their calls, texts and data streams. The Washington Post has reported on such systems that are being turned against travelers around the world, according to security experts and U.S. officials. The summer season highlights the need to take extra precautions when traveling. When traveling anywhere in the world, for business or pleasure, citizens need to be aware of and alert to looming physical and cybersecurity threats. To elaborate on expert security tips, strategies and advice for traveling this summer, we presented several questions to The Chertoff Group, a global security advisory firm that enables clients to navigate changes in security risk, technology and policy. Chris Duvall, Senior Director at The Chertoff Group, offers insights into cybersecurity concerns, physical security precautions, and recommends digital resources/apps for consumers while traveling. Q: How are security risks – physical and digital – changing? Why are threats greater today than five years ago? The exponential number of headlines over the past few years is a strong indication that both physical and digital risks are evolving and increasing Duvall: The exponential number of headlines over the past few years is a strong indication that both physical and digital risks are evolving and increasing. The scope, severity and complexity of physical and cyber risks are increasing and becoming more dangerous and destructive. This is especially true for those traveling outside the U.S. On the physical side, threat actors are actively seeking “soft targets” – public events, social settings, mass audience venues, etc. – to communicate their message, sow chaos and inflict catastrophic harm. On the digital or cyber side, we have seen a shift from “thrill hacking,” to an increase of “hacking as a business” (through credential compromise and ransomware), to an increase in “hacking for harm” - with the rise of “nuke ware” and ransomware without a clear financial motivation. Q. What specific precautions should a traveler take to protect their calls, texts and data streams from being spied on? Duvall: When traveling abroad, we recommend to our clients that their personnel and executives should practice good internet and social media hygiene. Some best practices include: Avoid using public Wi-Fi services—unless you use private VPN service for encryption Increase the privacy setting on your technical devices Disable location identifiers on apps Create a new (unlinked) email for internet correspondence Consider purchasing international MyFi devices to decrease the risk of getting your personal identification information (PII) or protected healthcare information (PHI) stolen  Use temporary (i.e. burner) phones to protect your data and your contacts Q. What cybersecurity concerns are likely to impact travelers? Are the threats greater outside the United States or in any specific parts of the world? Significant precautions should be taken to protect personal electronic devices (PEDs) and the data connected to PEDs Duvall: The international cybersecurity landscape has grown increasingly dynamic, with threats posed by government authorities (in some countries), terrorists, insurgents, and criminals, requiring travelers to be proactive and vigilant. U.S. citizens, particularly executives of U.S.-based technology companies, must be aware that they are considered high-value targets for nation-state intelligence services and criminally-motivated bad actors. Many countries will go to great lengths and expense to acquire and exploit proprietary information from U.S.-based companies, and views U.S. executives visiting the country as “soft” targets of opportunity. As such, significant precautions should be taken to protect personal electronic devices (PEDs) and the data connected to PEDs. The tactics, techniques and procedures (TTPs) utilized by bad actors are often covert and nearly undetectable by the affected person. Threat actors routinely access, monitor and utilize Wi-Fi networks at hotels and in public spaces to compromise target devices. Other targeting methods include luggage searches, extensive questioning, and unnecessary inspection and downloading of information from personal electronic devices. There are numerous, high-risk countries for which the U.S. Government warns travelers to be wary of mobile malware, mobile device privacy attacks and hot spots for mobile botnets. The U.S. Department of State has the most recent and up-to-date list. For example, the U.S. Government has investigated numerous incidents in which U.S. travelers’ PEDs (personal and company devices) have been compromised by Russian authorities while transiting Russian airports, left unattended in public spaces and in travelers’ hotel rooms. When traveling to an unfamiliar place, research your destination to understand the local roads and transportation, geography, local roads, culture, etiquette and laws Q: What physical security precautions should a traveler take? Duvall: Here are some useful precautions: When traveling to an unfamiliar place, research your destination to understand the local roads and transportation, geography, local roads, culture, etiquette and laws. Protect your personal information and travel itinerary as much as possible. Limit the amount of jewelry worn, cash, credit cards and electronic devices carried while traveling. Avoid staying on the ground floor of a hotel. Consider choosing a room on the 2nd through 7th floors as these rooms may be more difficult to break into than those on the ground level, but still able to be accessed by fire/emergency response equipment. Never answer your hotel room door for anyone until you’ve determined who they are, why they are at your door, and if it is necessary for you to open the door to interact with them. Carry a rubber door stop/wedge with you to install on the room side of the door before you go to bed. Vary your patterns and routines when venturing out in to a new location, do not become predictable. Politely decline offers of food or drink from strangers (If you do accept beverages, ensure that they are in sealed containers and that there is no evidence of tampering). Never discuss your itinerary, personal, business or other sensitive information where others can hear you. Q: How can companies be proactive in protecting their business travelers? Companies should educate their employees on the importance of maintaining good internet hygiene while traveling abroad Duvall: When traveling on business, companies should provide their employees with clean computers and cell phones before departure. Upon return, the company should immediately wipe the computer clean to prevent any malicious threats from penetrating the company’s internal, cyber-infrastructure. Additionally, companies should educate their employees on the importance of maintaining good internet hygiene and recommend their employees disconnect from social media platforms while traveling abroad. Some general tips to recommend to your employees when traveling abroad include: Register in the Smart Traveler Enrollment Program (https://step.state.gov/step/) Visit Travel.State.Gov to view travel related information specific to the country or countries you’re visiting, including local US Embassy or Consulate contact information, as well as current travel advisories and alerts. Always leave a copy of your transportation and hotel itinerary and driver’s license (or passport if traveling internationally) with a family member or trusted friend. Always use a baggage tag with a protective cover Avoid using public Wi-Fi services Q: What digital resources and/or apps might a traveler benefit from (and how)? Duvall: The Chertoff Group recommends researching the below travel-related Apps before departing on a trip: TravWell: This app provides destination-specific vaccine recommendations, a checklist of what you need to do to prepare for travel, and a customizable healthy travel packing list. The app can store travel documents, keep records of medications and immunizations, and set reminders to get vaccine booster doses or take medicines. My TSA: This app provides real-time updates on airport delays. It includes how long security lines are at various airports; information about what you can and cannot bring onto an airplane; and a frequently-asked question list, including new advanced imaging technology. Border Wait Time: The app provides estimated wait times and open-lane status at land ports of entry, which may be particularly helpful when in an area with multiple crossings. Mobile Pass: The Mobile Passport app speeds you through U.S. Customs and Border Protection at (1) cruise port and (24) airports Q: As a security expert, what’s your best advice for travelers? Duvall: At the end of the day, travel security is not rocket science. Simply put, travelers need to: Be aware and situationally alert at all times. Be aware and situationally alert to the location of your luggage and carry-ons at all times. Don’t access unknown, unsecured or public Wi-Fi if at all possible. Turn off “auto connect” features and institute stringent privacy controls as much as possible. Try to “blend in” – you don’t have to try to look like a local but travelers should avoid gaudy and expensive attire wherever possible. Use your common sense – if an offer, invitation or opportunity seems to good to be true... it probably is.

The optical speed lane and turnstile sector of the security market has had a very busy 2017. Growth in commercial construction has provided more opportunity.  Innovations in technology have given speed lane manufacturers an opportunity to deliver a better product. Orion Sales Increase And Company Growth Orion Entrance Control, Inc., had a great 2017 as sales increased and our company grew. We attribute our success to the unique approach we have taken since day one: providing customized products that offer customers more than a “one-size-fits-all” solution. We offer the line of turnstiles that you would expect from any reputable manufacturer in the marketplace, but we know that when dealing with lobby security or entrance control, one size definitely does not fit all. By providing various options to supplement our core line, we give our customers a solution that best suits their needs.The ability for security technologies and their manufacturers to work together is becoming increasingly more important to our customers One area that we will continue to build upon in the development of our products is in technology integrations. The ability for security technologies and their manufacturers to work together is becoming increasingly more important to our customers. The manufacturers that can future proof their products to allow the addition of new technologies and to protect a client’s investment from obsolescence will be the big winners in 2018 and beyond. Integration In Entrance Control Orion ECI’s products are built with technology and designs that have this vision for the future. For example, we work with the leaders in biometrics and Point of Sale (POS) solutions to integrate these systems into our entrance control products. Oftentimes, with just a wave of the hand or the right credential, approved users can enter with no hassle or even ring up a purchase. From a business standpoint, Orion ECI experienced a year of continued process improvement and design in 2017. We reached record sales revenues as we continued to receive orders from our existing enterprise clients and new customers. For 2018, we plan to add personnel in key growth areas. This will include additional inside and outside sales positions and product production and engineering roles.

When we contemplate where and how our food is made, cleanliness and hygiene are typically at the top of the list of necessities. And when it comes to production facilities, strict regulations and sanitation requirements are in place to ensure that the highest levels of food safety are met.  This white paper by Oncam explores the different aspects of food safety and defense in the production, manufacturing and catering environments. It also offers practical guidance to the types of food certification available making safety equipment compliant and what to look out for. Oncam is an independent, specialized IP video and technology company with a reputation for being one of the most innovative firms in today's market. Oncam's sole focus is on 360-degree smart IP video - working with partners to deliver high-value business solutions for customers that leverage Oncam's award-winning technology. Oncam has deep industry knowledge combined with specialized expertise in Healthcare, Retail, Transport, Maritime and Ports, Banking, Casinos and Hospitality. Find Out More About: Food safety by numbers Food safety and food defense Protective technology for harsh conditions A guide to food certifications The future of food safety  

Simultaneous suicide bombings at several churches and hotels in Sri Lanka on April 21 were of a scale, sophistication and level of coordination that hasn’t been seen since 9/11. Nine suicide bombers targeted three churches and three hotels on Easter morning, and the resulting casualties numbered 359 dead, including 45 children, and about 500 injured. The complexity of the attacks suggests the bombers received help from an outside organization, likely the Islamic State (IS). Sadly, security warnings from Indian intelligence officials, which might have helped to prevent or minimize the attacks, were ignored by Sri Lanka security weeks earlier. In the wake of the massacre, two of Sri Lanka’s top security officials were asked to resign, and Sri Lanka’s president promised to completely restructure state security. Contradiction To The Terrorism Report The twin calamities provide a dramatic counterpoint to an observed global decrease in terrorist attacksA motivation for the Sri Lanka tragedy is thought to be the March 15 shootings at two mosques in Christchurch, New Zealand, where 50 people were killed and 50 more were injured. A 28-year-old Australian white supremacist was arrested and charged with murder. Taken together, the twin calamities provide a dramatic counterpoint to an observed global decrease in terrorist attacks, as documented in a recent report. The suicide bombers in Sri Lanka were eight men and one woman, most of them well-educated and coming from the middle or upper class. One was the leader of National Thowheeth Jamaath, the homegrown militant Islamist group the government has blamed with carrying out the attacks. There is also evidence to corroborate a claim of responsibility by IS. Some 60 people have been arrested in the investigation. Even days later, police continued to find explosives and said there was still danger. Multiple Attacks One explosion on Easter morning occurred at St. Sebastian’s Church in Negombo, 20 miles north of Colombo, where more than 100 were killed. Another bomb killed 28 people at the Zion Church in Batticaloa, and an unknown number died at St. Anthony’s Shrine, a Roman Catholic church in Colombo. The three hotels that were attacked were all in Colombo – the Shangri-La, the Cinnamon Grand and the Kingsbury The three hotels that were attacked were all in Colombo – the Shangri-La, the Cinnamon Grand and the Kingsbury. Two more explosions happened Sunday afternoon, one at a small guest house and another at the suspects’ safe house, where three officers were killed. Security at houses of worship has been a high-profile concern in the United States in recent years following incidents such as an attack at Emanuel African Methodist Episcopal (AME) Church in downtown Charleston in 2015 that killed nine people. Just last October, 11 people were killed and six others injured in a shooting at a synagogue in Pittsburgh. Hardening Security At Churches “It’s no longer enough to pray for a safe and secure environment,” commented Patrick Fiel of PVF Security Consulting in an Expert Panel Roundtable discussion. “Churches are soft targets. Clergy and parishioners will need to work closely with security consultants and local law enforcement to harden their facilities.” Access control, CCTV solutions and mass notification systems are all helpful and can be placed unobtrusively so as not to interfere with aesthetics of the church, Fiel adds. The scale and scope of the bombings in Sri Lanka provide a wakeup call to the global likelihood of terrorist attacksIt doesn’t appear technology would have made much difference in the case of the Sri Lanka attacks, although awareness and vigilance can have an impact. At Zion Church in Batticaloa, for example, a bomber was stopped by pastors from entering the congregation area where some 500 people gathered. Because of their suspicions, the bomb was instead detonated in a courtyard where children were eating breakfast; 28 people died. The scale and scope of the bombings in Sri Lanka provide a dramatic wakeup call to the continuing global likelihood of terrorist attacks. The last territory of the Islamic State in Syria fell in March, but IS and its ideology live on, and continue to be a global terrorism threat. And that’s just one among many possible sources of terrorism worldwide. Hopefully, the recent incidents do not foreshadow more attacks that are even more deadly.

The 2018 FIFA World Cup tournament is bringing 32 national teams and more than 400,000 foreign soccer fans from all over the world to 12 venues in 11 cities in Russia. Fans are crowding into cities including Moscow, St. Petersburg and Kazan. Given continuing global concerns about terrorism, security is top-of-mind. Protection of the World Cup games in Russia is focusing on an “integrated safety, security and service approach,” according to officials. Combining the term “security” with the terms “safety” and “service” is not an accident. An aggressive security stance is necessary, but at the end of the day, fan safety is paramount, and a service-oriented approach ensures a positive fan experience. Medical responders will be working side-by-side with police and antiterrorism personnel. Risk Management Best Practices We asked Sean T. Horner and Ben Joelson, directors of the Chertoff Group, a global advisory firm focused on best practices in security and risk management, to comment on security at FIFA World Cup 2018. Although not involved in securing the 2018 World Cup, the Chertoff Group is experienced at securing large events and enterprises using risk management, business practices and security. Integration is another important aspect of protecting the games, says Horner. The use of multiple resources, including Russian military, intelligence and law enforcement, will be closely integrated to provide the best security for the large-scale event in each of the host cities, he says. The approach will be centralized and flexible, with resource deployment guided by effective situational awareness.Primary security and emergency operations centers will be dispersed throughout each host city “There is a unified command structure at the Russian Federation level, and they will keep resources in reserve and shift them as needed to various events and venues based on any specific intelligence, in effect deploying resources where threats are greatest,” says Joelson. “There will also be some regional commands, and resources will incorporate a spectrum of police and military personnel ranging from the ‘cop on the beat’ to the Spetsnaz, the Russian ‘special forces.” Primary security and emergency operations centers will be dispersed throughout each host city, and additional forces can be shifted as necessary, he notes. Role Of Law Enforcement In Russia, the lines of separation between law enforcement and the military are not as stark as in the United States, for example, where military forces are restricted from deployment for domestic law enforcement by the Posse Comitatus Act. In Russia, there is no such restriction.  A broad range of technology will play a role at the World Cup, Horner and Joelson agree. Technology will be used primarily as a force multiplier and a decision-support tool for security personnel. There are robust CCTV systems in many Russian cities, and mobile CCTV systems, such as camera towers or mobile security centers on wheels, will also be deployed. Technologies will include infrared cameras, flood lights, and ferromagnetic screening systems to scan hundreds of individuals as they walk by. In some locations, facial recognition systems will be used, tied into various intelligence, military and law enforcement databases of known bad actors. Behavior analytics will be used as a decision-support tool. In addition to security in public areas, private CCTV systems in hotels, at transportation hubs, and inside the venues themselves will be leveraged. Video analytics and detection will help personnel review live view of people who may be acting suspiciously or who leave a bag unattended. In some locations, facial recognition systems will be used, tied into various intelligence, military and law enforcement databases of known bad actors Rigorous Anti-Terrorism Measures A Fan ID card is required to enter the 2018 FIFA World Cup Tournament, even for Russian residents. The Russians have an aggressive stance against domestic terrorism, which will also help ensure the safety of the World Cup games, say Horner and Joelson. Terrorist group ISIS has promised “unprecedented violence” at the games, but they make similar threats at every major global event. Russia has been an active force disrupting ISIS in Syria, and experts suggest that losing ground geographically could lead to addition “asymmetric” terrorist attacks. However, Russia is leveraging all their intelligence resources to identify any plots and deploying their security apparatus to disrupt any planned attacks, experts say. Russia’s rigorous anti-terrorism measures include a total ban on planes and other flying devices (such as drones) around the stadiums hosting the World Cup. Private Security In addition to military, intelligence and law enforcement personnel, private security will play a have a high profile during the 2018 World Cup in Russia. Private security personnel will be on the front lines in hotels and in “fan zones.” They will operate magnetometers at entrances, perform bag checks, enforce restrictions on hand-carried items, etc. Private security will be especially important to the “guest experience” aspects of protecting the games.Private security will be especially important to the “guest experience” aspects of protecting the games Another private security function at the World Cup is executive protection of dignitaries and high-net-worth individuals who will be attending. Executive protection professionals will arrive early, conduct advanced security assessments before VIPs arrive, and secure trusted and vetted transportation (including armored cars in some cases.) VIPs will include both Russian citizens and foreign (including U.S.) dignitaries attending the games. Private security details will be out in force. Aggressive Security Approach Overeager and outspoken fans are a part of the football culture, but Russia will deploy a near-zero tolerance policy against hooliganism and riots. An overwhelming force presence will take an aggressive approach to curbing any civil disturbances, and offenders will be removed quickly by Russian security forces. Strict restrictions on the sale and consumption of alcohol will be enforced in the venue cities before and after the matches. Officials will also be cognizant of the possibility of a riot or other event being used as a distraction to draw attention from another area where a terrorist event is planned. It will be a delicate balance between deploying an aggressive security approach and preserving the fan experience. Joelson notes that freedom of speech is not as valued in Russia as in other parts of the world, so the scales will be even more tipped toward security. “The last thing they want is for things to get out of control,” says Horner. “The event is putting Russia on the world stage, and they want visitors to walk away safely after having a great time and wanting to go back in the future.”Attendees should also have good situational awareness, and keep their heads up, scanning crowds and identifying unsafe situations" Precautions for World Cup attendees Attendees to the World Cup in Russia should take some basic precautions, Horner and Joelson agree. For example, Russia requires a translated, notarised letter explaining any prescription drugs. The country has a more aggressive foreign intelligence environment, so visitors cannot depend on their data being private. Joelson recommends the usual “social media hygiene” and privacy settings. Visitors should not post information about their travel plans or locations, and it’s best to travel with a disposable mobile phone that does not contain personal information. Location tracking should be deactivated. Travelers should also beware of talking and sharing information with others, or of saying anything derogatory. “They should also have good situational awareness, and keep their heads up, scanning crowds and identifying unsafe situations,” says Joelson. “If you bring a personal electronic device, you should expect that it has been compromised,” says Horner. Text messages and email will not be private, and he suggests creating an email address used only for travel. Don’t leave drinks unattended. Travelers from the U.S. should register at the Smart Traveler Enrollment Program (STEP) operated by the U.S. State Department. “Plan before you travel and before you get to the airport,” says Horner.

The massacre in Las Vegas is both sadly familiar and terrifyingly novel. Because of the recent series of violent attacks on innocent people gathered in public places, high body counts are no longer unheard-of, although the 59 dead after the Las Vegas tragedy sets a depressing new record. These news stories have become so grimly commonplace as to dull our collective sensitivity to their shock. However, the modus operandi of the latest attack, apparently by a “lone wolf” – carefully planned and involving a stockpile of nearly two dozen guns gathered in a hotel room – prompts new soul-searching about how public events are secured, not to mention a re-evaluation of security in the hospitality sector. Public Events At Risk From Attack The sniper attack from a 32nd-floor room at Mandalay Bay, overlooking 22,000 people attending a country music festival, has been compared to “shooting fish in a barrel.” When the bullets rained down, there was nowhere to hide. The attack came from outside the “perimeter” of the event, so any additional screening of attendees would not have prevented it. Such attacks are not unheard of, but to what extent might it have been foreseen in this instance? It’s a new concern to add to the mounting list of possible risks at public events, such as a car in the crowd or a bomb in a backpack. Add to the list a firearm assault from above. If security is supposed to protect against that which is reasonable and foreseeable, this tragedy clearly expands the list. Preventative Measures For Sniper Attacks Certainly, there are measures that can prevent sniper attacks, such as police officer sharpshooters positioned on nearby rooftops scanning the windows of nearby buildings for potential threats. Such measures are routinely employed for high-security events such as a Presidential visit, but not generally for a country music concert. Should organizers of public events reevaluate the level of risk, now that the dangers have been demonstrated in a dramatic and deadly fashion? Broadly speaking, nearby buildings with lines-of-sight to public areas are a new security risk to be considered. Might public events need to be located somewhere else? What about parades down city streets, or Times Square at New Year’s Eve? New York’s Police Commissioner James O’Neill may have said it best: “We do understand that no city or town in this country is completely immune.” Security In Hospitality Sector The implication of the Las Vegas massacre for the hospitality industry is an additional issue. Hotels and resorts such as Mandalay Bay have not generally embraced technologies like the explosives scanners or X-ray machines used at airport terminals, at least not in the United States. Most hospitality companies keep their focus on things like limiting theft, controlling unruly guests, or keeping strangers from roaming the halls. In contrast, hotels in the Middle East and Asia, where there has historically been more chance of violence, have a higher level of security. Hotels and resorts such as Mandalay Bay have not generally embraced technologies like the explosives scanners or X-ray machines used at airport terminals Even in Las Vegas, where the gaming and hospitality industries embrace video in a big way, the emphasis is not on watching guests who may be stockpiling firearms. What might the impact of greater security be on guests and, by extension, a hotel’s business? In a competitive market that emphasizes the guest experience, any negativity suggested by additional security measures would likely be evaluated carefully lest it impact the bottom line. Anything perceived as invasive of a guest’s privacy would be frowned upon. Our appetite and/or tolerance for tighter security in the wake of a tragedy will inevitably dissipate over time. In short, the hospitality industry is likely to continue to be a “soft target” for years to come. New Security Training And Technologies Might a higher level of training among hotel staff to promote awareness of suspicious behavior make a difference? It’s a low-profile, comparatively low-cost possibility many hospitality professionals will be looking at in the days to come. There are less obtrusive technologies on the market that could help. For example, Steve Wynn, CEO of Wynn Resorts, has said they have installed “non-visible” metal detectors at every entrance. One manufacturer of such equipment is PatriotOne Technologies, which offers a “cognitive microwave radar technology” embedded in a wall or stand-alone unit at a controlled access point. The company made news at last week’s ASIS show by announcing integration of its system with March Networks’ video recording solution. Concerns For Security Trade Shows The latest tragedy hits especially close to home for those in the security industry who travel to Las Vegas every year for the ISC West show. Mandalay Bay is at the other end of the strip from much of the ISC West activity, but the attack still seems to hit directly in our neighborhood. Next year, the security market will be going to Vegas at least twice, for ISC West in the spring and again for the ASIS 2018 show in the fall. Somewhere in the midst of those events may be a solution that could help prevent such tragedies. We can all hope so. Meanwhile, our thoughts are with the victims of the Las Vegas massacre, their families and friends. Infographic: How To Prepare For Active Shooter Incidents

LILIN announced that Aida traffic management solution will be released and unveiled at ISC West 2020. With the success of LILIN Aida number plate recognition (ANPR), LILIN Aida adds AI traffic management to Aida product line. LILIN Aida can be installed on the edge for traffic analysis where the metadata gets sent to remote Navigator Control Center. LILIN Aida ANPR and traffic management can integrate with LILIN Navigator VMS products including Navigator Control Center, Navigator Corporate, and Navigator Enterprise for event notifications, statistics, and system automation. Both LILIN Aida and LILIN Navigator products utilize Intel Media SDK for Windows and maximize the GPU processing power for video decoding and rendering. LILIN offer Aida ANPR, traffic management, VMS software, and AI recorders (NAV2000AI and NAV3000AI series) which can run on Intel CPU, GPU, VPU, and NVidia Cuda on Windows OS. LILIN Aida traffic management LILIN Aida software is able to run Multiple AI models on distributed AI CPU, GPU, and VPUs of a Server. LILIN Aida ANPR series and Aida traffic management use the latest deep learning technology. LILIN Aida traffic management by deep learning technology requires thousands of pictures for image labeling Aida traffic management can provide accurate AI traffic object recognition for parking spot detection, parking violation, turn left violation and turn right violation, wrong way detection with number plate recognition, truck, motorbike and pedestrian violations, queuing detection, average speed detection, and loitering detection. LILIN Aida traffic management by deep learning technology requires thousands of pictures for image labeling and machine training of object datasets. These processes are time consuming tasks. The datasets are then used for traffic managements. Intelligent video surveillance Image labeling needs more attention for inference accuracy. LILIN deep learning processes consist of image labeling, video recognition, and accuracy validation. LILIN design and developed AI-enhanced software combined with intelligent video surveillance edge devices can optimize traffic system. Mr. Steve Hu, Product Manager of LILIN, said, “We are very pleased to show Aida traffic management solution at ISC West 2020, since our development engineers focused on the AI development for years. Other than AI products, LILIN will demonstrate products for custom install, facial recognition system, QR code for B&B, campus solution, building automation, access control for hotel, and LILINHome app.”

Critical building management and security systems at one of the most advanced super-high-rise towers, the landmark Wasl Tower in Dubai, are to be integrated with Maxxess eFusion technology. The 302-meter multipurpose tower, which will be operated by the Mandarin Oriental Hospitality Group, incorporates offices, guest rooms, public areas and apartments, and is situated in a pivotal Dubai location. The Wasl Tower is designed with advanced sustainability features including natural shading and cooling, adaptive lighting, one of the world’s tallest natural ceramic facades, and a vertical boulevard. eFusion was selected for the project because of the flexibility it allows, enabling rapid integration, off-the-shelf, with a wide choice of security, safety and business-critical technologies. With a modular, building block approach, eFusion provides an umbrella management system and drives service efficiency by removing the need for operators to continually switch between systems. Visitor management system By keeping it simple and integrating with the widest choice of technologies, Maxxess removes the complexity A key use of the technology will be to integrate back-of-house operations at the Wasl guest apartments with front-of-house systems, for maximum ease of use and operational efficiency using the Maxxess unified platform. This eFusion solution comprises a 900-plus reader ASSA ABLOY VingCard access control system, a 1700 camera Hanwha surveillance system, and advanced key management with Deister ProxSafe, and it will use the BACnet protocol to integrate the building management system (BMS). The Tower will also benefit from Maxxess VisitorPoint visitor management system, a Zenitel intelligent communication system and disabled call-to-assist alarms. The VisitorPoint integration will improve the guest and resident experience, reduce administration and front-desk queuing, and ensure smooth running of functions from visitor and contractor management to collections and deliveries, and security. Streamline security, safety and facilities management “The challenge with projects of this scale is to find a simple, straightforward platform that communicates with everything and works with all the systems involved,” says Lee Copland, Managing Director EMEA, Maxxess. “By keeping it simple, and integrating with the widest choice of technologies, Maxxess removes the complexity.” The Wasl Tower project is the latest of a growing number of mixed-use developments, including hotels, retail, office and residential complexes to use eFusion to streamline security, safety and facilities management. Last year Maxxess won an Intersec Award for its major eFusion implementation at Bluewaters Island.

Security companies provide a type of service that tends to go unnoticed except when it’s missed. Small cities and towns are increasingly growing every day mostly due to internal migration and the high prices of rent in Los Angeles county USA. Veteran Los Angeles security services company, Hillquest Security & Patrol plans to meet this growth head-on. For that reason, Hillquest has decided to expand their already wide range of action (which included more than 60 cities by 2018) to all the Orange and Riverside counties. Hillquest’s security mobile patrols Hillquest Security started to provide security guard services in Orange County and Riverside since early 2019 Hillquest Security started to provide security guard services in Orange County and Riverside since early 2019. What was initially a test venture that turned out to be really successful for the company has now became a full-service activity. Furthermore, Hillquest started to offer its full range of security options for businesses and individuals in those areas. Businesses and other entities in the OC and Riverside can now hire Hillquest’s security mobile patrols, bodyguards, security systems, loss prevention and other security services for banks, construction areas, healthcare facilities, hotels, apartment complexes, movie sets, parking lots, schools and event venues. Manned Guarding and security services "We provide security services that are perfectly tailored for our clientele," said John Bouzy, Hillquest Security owner. "Our trained, licensed expert security officers can handle any and all of our customers’ security needs. Moreover, we can do that any time of day as well." According to Hillquest Security & Patrol’s corporate website, the company is insured with a US$ 5 million policy and its officers "meet the standards set by the bureau of security and investigative services."

Located at the very heart of Amman, Jordan, Landmark Amman Hotel is one of the most renowned 5 star hotels in the city, as well as a true local landmark in more than one ways. Boasting seventeen flexible event spaces for everything from small intimate meetings to large-scale exhibitions and 258 rooms that are among the largest hotel accommodation in Jordan, Landmark Amman Hotel is an ideal choice for high-end customers of many types. Dahua Technology, a video-centric smart IoT solution and service provider, is trusted, for the first time in Amman, with the job of keeping Landmark Amman Hotel safe in its phase 2 CCTV improvement. Need of a competent surveillance system The other challenge concerned old system’s storage, which couldn’t meet the requirement of local policeIt is difficult for a large-scale hotel like Landmark Amman to patrol the grounds and premises of the hotel relying only on security personnel. Moreover, there might be no standardized evidence for the police to check without a competent surveillance system when an accident happens. There are two aspects of the old system to be improved. The analog system the hotel was using was not easy to manage, the problem which was exacerbated by the condition that a great number of cameras were broken. The other challenge concerned old system’s storage, which couldn’t meet the requirement of local police. IP camera and NVR solution Dahua Technology’s CCTV solution comprising IP camera and NVR solves the problems just right. IPC-HDW1431S, the 4MP WDR IR Eyeball Network Camera, supports Smart Coding (H.265+ & H.264+), Intelligent Video Analysis(IVS), Wide Dynamic Range(WDR), Smart IR Technology, etc., which is fully capable of smartly capturing the 4MP resolution images in hotels. NVR4216-4KS2, the 32 Channel 1U 4K&H.265 Lite NVR can be served as edge storage, central storage And NVR4216-4KS2, the 32 Channel 1U 4K&H.265 Lite Network Video Recorder, which supports 4K and H.265 encoding technology, can be served as edge storage, central storage or backup storage with an intuitive shortcut operation menu for remote management and control. Compatible with ONVIF 2.4 protocol Easy to install, it is compatible with numerous third-party devices making it the perfect solution for surveillance systems that work independently of video management system (VMS). It features an open architecture that supports for multi-user access and is compatible with ONVIF 2.4 protocol, enabling interoperability with IP cameras. Dahua surveillance system has helped Landmark Amman Hotel find a new way to enhance the guest experience through improving the level of security with reduced property damage and thefts in hotel. It also improved team cohesion and work efficiency of the hotel employees. Furthermore, the hotel could increase revenue by monitoring and invoicing according to actual numbers of guests, and be compliance with local authorities’ security and safety regulations. 

Around 30 IP video entry systems from Castel have been installed on the stunning new £330 million University of Northampton campus. The Waterside campus, developed on the site of a former power station bordering the town center and River Nene, is designed for 21st century teaching and a low environmental impact. It has a full range of integrated learning environments and a 24/7 library and learning zone. The campus, which opened in autumn 2018 and can accommodate 14,000 students, has been developed in the Waterside area of the town and includes a learning hub, creative hub, sports center, senate building, hotel and student accommodation village. Integrated with Salto access control system The entry stations have been integrated with the site’s Salto access control system Castel video entry stations, installed by Protec Fire & Security Group, have been fitted at the entrances to the senate building, the learning hub, car parks and service yards, while master stations have been fitted in the main security room, backup security room, at the senate reception desk and at the learning hub reception. The entry stations have been integrated with the site’s Salto access control system so that authorized cardholders can gain access using a key fob, while visitors seek entry via the video intercom. All entry points are single button and a Castel server is installed to handle unanswered calls via call routing and forwarding to other Castel IP handsets. Vandal-Proof entry panels The Xellip IP solution delivers IP audio-video access across a PoE cabling network. Features such as a built-in induction loop, audio/call progress feedback and colored LED pictograms help the university to comply with disability discrimination legislation. The entry panels are vandal-proof and the master stations feature a color video touchscreen Features of the system include call waiting and priority calls, echo and noise cancellation, audio conferencing, group calls, privacy settings, call overflow, call forwarding and voice messaging. The entry panels are vandal-proof and the master stations feature a color video touchscreen. Efficiently manage building access “The Castel video entry system complements the 21st century approach to university life reflected in our stunning new campus,” said Becky Bradshaw, Head of Campus Services at the University of Northampton. “We are very pleased with the way the system helps us manage access and security to our buildings in an efficient and relatively effortless way.” Simon Key, Project Manager at Protec Fire & Security Group, said: “The installation of the Castel system was trouble-free as everything was installed on an IP network, with PoE obviating the need for additional power supply cabling. We are delighted to have worked on this cutting-edge project, showcasing the role of state-of-the-art security systems on a brand new and impressive campus.”

It is one of Moscow’s most ambitious building projects: the VTB Arena Park was built on the site of the old Dynamo Stadium and revitalizes the entire surrounding area with a multi-purpose concept. At an estimated cost of US$ 1.5 billion, the modern VTB Arena Park combines sports, entertainment, commercial and residential facilities. A first challenge arises from the sheer size of the project: The football stadium, known as Dynamo Central Stadium and home to FC Dynamo Moscow football club, hosts league matches with a capacity of over 26,000 spectators. The park’s indoor arena holds more than 12,000 guests during ice hockey matches, basketball games and rock concerts, while the 300,000 square-meter park area also offers retail facilities, a five-star hotel and 1,600-car parking garage. Protecting residential areas Considering the wide range of very different purposes served by these various buildings, it was clear from the project’s inception that a multitude of vendors and providers would be needed to cover all security needs. VTB Arena Park was looking for a partner able to tackle that key challenge From the security manager’s perspective, the main challenge was to ensure that these disparate systems would function together and allowed for central management of a wide array of functions such as: access control for tens of thousands of football fans entering the stadium on match days, monitoring the vast perimeter with its park zones, and protecting residential areas against intrusion. VTB Arena Park was looking for a partner able to tackle that key challenge – integration of all parts into one platform – and chose Bosch as its provider of end-to-end video security and access control. Intelligent video analytics Aside from the project’s complex technical ramifications, there was a particular system design challenge: Residents of the Arena Park should feel at home enjoying the highest quality of living, while the area also needs to accommodate for the influx of thousands of visitors within short periods. As the Bosch experts learned, the multi-purpose character of VTB Park leads to an equally wide range of different security needs among its users. Catering to the video security needs, Bosch installed a total of more than 2,000 video cameras, fixed as well as moving cameras, both indoors and outdoors, to safeguard the vast perimeter of the Arena Park premises and secure the homes and offices. One of the camera types installed for perimeter protection is the AUTODOME IP starlight 7000 HD. This high-definition camera offers excellent low-light performance thanks to starlight technology and also features built-in Intelligent video analytics. Access control systems The video analytics function automatically detects deviations from standard moving patterns The video analytics function automatically detects deviations from standard moving patterns, like a person entering a restricted area, and triggers an alarm that is sent to the control rooms where security staff can then zoom into a scene for closer investigation. As required by VTB Arena, all 2,000 cameras and connected video storage on Bosch recording units are managed centrally via the Bosch Video Management System (BVMS). Another particular challenge consisted of aligning the three different access control systems of the stadium running at the same time. The ticketing system is the first layer of access control, managing the turnstiles that permit entry of thousands of visitors during events with paper tickets. This access control system needed to integrate with the employee access control system that relies on proximity cards (the Access Engine provided by Bosch), as well as a third, offline access control system used at specific stadium facilities. Integrated security system As the Bosch experts in Moscow found out, such an integration was without historic precedent. Because no standard solution existed, the team devised a highly customized set-up managed centrally on the Building Integration System (BIS) from Bosch. “We were fully aware that the multifunctional character of the VTB Arena Park would lead to complexity that could hardly be topped. We needed integration power, a partner who knew how to bind all loose ends into one solution that had never existed before. Creating this one integrated security system catering to all the various purposes has made Bosch our main security partner,” said Alexander Kravchenkov, Deputy Head of Security Systems Maintenance Group IT Department at VTB Arena.

Hospitality businesses work to provide a safe and pleasant customer experience for their guests. Hotels offer a “home away from home” for millions of guests every day around the world. These are businesses of many sizes and types, providing services ranging from luxury accommodations to simple lodging for business travelers to family vacation experiences. Hospitality businesses also include restaurants, bars, movie theaters and other venues. Security needs are varied and require technologies that span a wide spectrum. We asked this week’s Expert Panel Roundtable: What are the security challenges of the hospitality market?