A complex set of biological, psychological, sociological, contextual and environmental factors are involved when a perpetrator decides to commit an act of workplace violence. In many cases, the perpetrator doesn’t really want to become violent; rather, they are seeking to achieve an outcome and mistakenly believe violence is their only option. An underused approach to preventing workplace violence is to consider the issue from the perspective of the instigator, to seek to understand their...
What happens after the sale is complete, after the contracts are all signed and sealed? That’s when an abundance of variables can kick in – variables that can mean the difference between a successful security system or a case of buyer’s remorse. The features and value of equipment involved in a security system are well known before the sale closes, as hopefully are the integrator’s and end-user’s expectations about after-sale service. But what is the reality of afte...
A half-day Secure Schools Roundtable was held on Capitol Hill as part of the Security Industry Association (SIA) GovSummit 2018. Legislators, academics, emergency services experts and more discussed the need for enhanced school security in the wake of tragedies in schools across the United States, including the February 2018 shooting at Marjory Stoneman Douglas High School in Parkland, Florida. Student Jake Glacer, a survivor of the Parkland shooting, and his father, Noel Glacer, discussed Jake...
SensLynx introduces all-inclusive programme designed to turn sales professionals and existing businesses into fleet/asset tracking entrepreneurs. Though still a young company, SensLynx has quickly established itself as one of the foremost brands in the fleet and asset management industry. Some of the credit goes to its co-founders, both of whom have long-standing track records as executives with other wireless entities and top tier fleet tracking companies. But SensLynx’s innovative GPS t...
UBM EMEA is proud to announce yet another successful IFSEC International. 2018 marked the show’s inaugural year of change following an intensive customer-led insight project, which saw demands from the security industry steer the show towards a high level integrated security summit. As evidence of its success, IFSEC International 2018 welcomed 27,353 visitors and a 10% increase in visitor density. Gerry Dunphy, Brand Director of IFSEC International commented, “It’s a privilege...
Eagle Eye Networks has announced that it has completed an eighteen-month globalization project to meet the needs of key global customers. The initiative included: Adding data centers globally to provide wider regional coverage Multi-lingual translations of the Eagle Eye user interface, Eagle Eye Reseller Dashboard, and the marketing website Eagle Eye University expansion to Europe and additional language expansion Enhanced customer support resources including localization and i...
PSA, a systems integrator cooperative, is excited to announce a new vendor partnership with Canon Financial Services, Inc., (CFS) a wholly owned subsidiary of Canon U.S.A., Inc. CFS supports PSA systems integrators with innovative B2B lease financing solutions and programs designed to sell products and services in the network video surveillance market. “We are excited to formally join PSA as a Business Solutions Provider,” says Larry Brittingham, senior manager, sales support, from CFS. “Our partnership with PSA will provide its systems integrators and customers with security project financing, managed services, and reseller programs as we set the course to reach more security integrators.” CFS is a true financing partner that delivers competitive lease pricing, efficient processes, and special promotionsFinancing For Security Systems Projects Canon Financial Services offers end-user financing through term leases and financing arrangements for security systems projects including hardware, software, and professional services such as installation and training. With a successful track record of offering financing services through its dealer network, CFS is a true financing partner that delivers competitive lease pricing, efficient processes, and special promotions. Now, through PSA’s partnership with CFS, members can take advantage of these offerings in an effort to help expand their businesses. Reducing Operating Costs “We are extremely happy for the opportunity to add Canon Financial Services to our Business Solutions Provider program” said Anthony Berticelli, PSA director of education. “We’re excited to introduce another security equipment financing tool to our solution set, particularly one that is backed by one of the world’s most admired companies – Canon.” The PSA Business Solutions Provider program is a suite of value-added resources and services to help enhance integrators’ business models, reduce operating costs and keep them competitive in the marketplace.
The Security Industry Association (SIA) has announced the keynote speakers for its annual public policy and government security technology conference, SIA GovSummit. Christopher Krebs, undersecretary (nominee) for the U.S. Department of Homeland Security’s (DHS’) National Protection and Programs Directorate, and Soraya Correra, chief procurement officer for DHS, will provide remarks at the event, which brings together government security leaders and private industry technologists for top-quality information sharing and education on security topics affecting federal, state and even local agencies. SIA GovSummit 2018 Day 1 of SIA GovSummit will be held at the Grand Hyatt in Washington, D.C., on June 27. Krebs, who oversees the cyber and physical infrastructure security mission for DHS, will kick off SIA GovSummit at 8:00 a.m. Correa, who provides leadership, policy, oversight and support for DHS procurement activities and contracting workforce, will provide keynote remarks following lunch at the conference. SIA GovSummit 2018 is packed with top government officials who are implementing measures to support U.S. security priorities" “SIA GovSummit 2018 is packed with top government officials who are implementing measures to support U.S. security priorities,” said Jake Parker, SIA’s director of government relations. “We are thrilled to have Christopher Krebs and Soraya Correa provide remarks at this year’s event focusing on how government leverages security technologies to drive success across a wide spectrum of missions.” New Cybersecurity and Identity Policy In addition to the keynote addresses, SIA GovSummit 2018 will feature a number of engaging discussions and events, including: The Office of Management and Budget’s New Cybersecurity and Identity Policy: Impact on Federal Physical Access Control Systems The Role of Artificial Intelligence and Machine Learning in Video and Other Applications Policy Leadership Awards Dinner Secure Schools Roundtable Evolving Policy on Unmanned Aircraft Systems (UAS) and Counter-UAS Technology for Security SIA GovSummit – taking place June 27–28 in Washington, D.C. – is free for all government employees, including federal, state, county and municipal-level staff (both domestic and international), plus all military, law enforcement and public safety representatives.
Schools today are charged to provide an environment that is both safe and conducive to learning, which can be difficult considering the range of security incidents and challenges they face, including bullying, fights, graffiti, theft and more. In addition to working within often tight budgetary constraints, a main challenge is to provide the highest level of security in an aesthetically pleasing way that doesn’t make students feel as if they are in prison. While these two needs may seem mutually exclusive to some degree, that doesn’t have to be the case. School security can be achieved without building 20-foot walls or putting barbed wire around the perimeter. The key to balancing the security and learning environment can be found in the four pillars of a good school security strategy, namely people, practices, technology and physical environment. A mobile app or text notification system could be used to alert students and staff of potential problems Situational Awareness One of the most effective measures to take is to educate staff and even students to learn to be aware about their surroundings and adopt the 'If you see something, say something' mentality. In an emergency, time is of the essence, so the speed of response becomes critical. Educating staff and students to recognize potential problems and report them is a good first step. Augmenting this with mobile apps and/or texting capabilities, for example, that allow someone to send a photo to school security or law enforcement for quick assessment and evaluation, can speed response even more. A mobile app or text notification system could also be used to alert students and staff of potential problems and provide instructions on what steps to take in order to remain safe. By providing real-time situational awareness about potential responses, these types of technologies can reduce the number of armed guards or resource officers needed to patrol a school or campus, which also makes students more comfortable and able to learn in a non-prison-like environment. Security Best Practices Every school should establish a set of security policies and procedures and ensure that staff and students understand what to do if they suspect a problem or if an incident should unfold at the school. However, too often, schools may not know where to start when seeking out best practices. And once these policies are in place, there may be confusion about how to audit them to ensure people are properly educated. The NFPA has begun work on a school security standard that would address a range of issues schools face on a daily basis A number of organizations are available to aid with this process, such as the Partner Alliance for School Safety a group founded in cooperation with SIA (Security Industry Association), which provides resources and tools to help schools and security professionals evaluate and establish the best security protection for their buildings. These guidelines and best practices are designed to help schools spend their often limited funds on the right security solutions. Safe and Sound Schools provides downloadable school security toolkits, and the National Fire Protection Association (NFPA) has recently released the NFPA 3000 Active shooter response guidelines and has begun work on a school security standard that would address a range of issues schools face on a daily basis. The key takeaway is that the information is out there, and the organisations mentioned above are excellent resources for helping schools create safe, secure and learning-conducive environments. Technology In School Security The second thing that needs to be considered is how technology can be brought to bear to contribute to school security. Video surveillance with video analytics can be deployed to monitor areas at certain times of day. For example, once school starts, there shouldn’t be a lot of activity in the parking lot or in particular areas around the school. For these situations, intelligent cameras with video analytics can be used to detect activity in those areas of interest to alert school security that something may need their attention. This might be a vehicle entering a lot or driving against the normal traffic flow, which may simply be a parent arriving to pick their child up early, or it could be something worth following up on. Radar detection is ideal for perimeters, where a device can be set up unobtrusively to alert when someone enters a particular area In any case, this is something that should be brought to the attention of someone who can quickly assess the situation and determine what, if any, response is needed. Because the goal in a potentially dangerous situation is speed response times. The faster you’re able to detect something using technology, the faster you’re able to respond. Therefore, being able to identify something happening in a parking lot and alert school resource officers could provide 30 seconds or a minute head start for response, which can get the school into a lockdown situation and get first responders on site more quickly.Facial recognition systems and providing access through smartphones could help create a more welcoming and secure environment for students, staff and parents After-Hour Monitoring Solutions Monitoring buildings and facilities after hours presents a different set of challenges. For sporting events, the National Center for Spectator Sports and Security (NCS4) at the University of Southern Mississippi provides best practice guidance for sporting facilities and events not only just for universities but even including those at high schools. It’s been shown that using lighting at night can deter crime. However, it can be expensive to keep a building and grounds illuminated all night, every night. To mitigate these concerns and potential costs, there are video cameras available with extreme low-light capability that allows them to see in near-dark or in some cases complete darkness. This allows a school to save money by turning lights off while achieving a level of surveillance performance similar to daytime deployments. Radar Detection Another technology for effective school security, both during and after school hours, is radar detection. This is ideal for perimeters, where a device can be set up unobtrusively to alert when someone enters a particular area. Radar can be deployed with a single PTZ camera, which can track whatever has been detected to provide real-time situational awareness for a school resource officer or law enforcement to investigate to determine the potential threat, if any, related to the perimeter breach.Following the four pillars of school security can ease the process while improving the effectiveness and efficiency of securing educational facilities More often than not, schools are faced with issues that are not necessarily the worst-case scenario everyone fears, such as how to identify parents and others who are authorized to pick a child up from school early. In this instance, facial recognition systems and providing access through smartphones could help create a more welcoming and secure environment for students, staff and parents. Lighting And Landscaping In addition to technology, one of the things that can contribute to a safer school environment is environmental design. CPTED provides four basic principles, one of which is natural surveillance, which follows a 'see and be seen' philosophy. In other words, when people know they can be seen, they are less likely to commit a crime. The main points in this general principle are lighting and landscaping. For example, a school doesn’t want to block potentially vulnerable areas with landscaping, so the height and thickness of any potential landscaping elements should be carefully considered. In general, openness and visibility should be the guiding factors. Securing Physical Environment Another aspect of the physical environment is maintenance. If a window gets broken but isn’t fixed right away, that tends to invite vandalism. These are just two of the guidelines CPTED offers for creating a more secure environment that doesn’t feel like a prison. In general, finding the right mix between maintaining security and providing a welcoming, aesthetically pleasing and learning-conducive environment can seem like a difficult – if not impossible – task. Following the four pillars of school security can ease the process while improving the effectiveness and efficiency of securing educational facilities.
Milestone Systems, a provider of open platform company in IP video management software (VMS), has beenfeatu voted again as one of the ‘100 Best Companies to Work for in Oregon’. Oregon Business Magazine’s annual list and company ranking are based on anonymously answered employee surveys covering many areas of employer performance. “We had great participation from our Beaverton employees responding to the survey,” said Rachelle Basaraba, Human Resources Manager, Milestone Systems. “For a company our size, Oregon’s Best required that at least 15 employees take the survey — we had 48, which shows nice engagement of almost 65%.” Benefits and compensation satisfied 89.5% of Milestone's employees surveyed, ranking 2.7 out of 3 for paid time off and leave Work-Life Balance And Compensation The annual ‘100 Best’ list first noted Milestone Systems in 2017, and in 2018 Milestone earned the 16th position among 88 participating medium-sized companies. Employee survey questions covered six major categories regarding 20 workplace characteristics and 11 Sustainable Practices plus an Employer Benefits score. Milestone scored especially well in these areas: Working Environment was rated 92.7% satisfaction, with the flexibility to balance family, community and job obligations ranking 2.8 out of a possible 3. Management & Communication for treatment by supervisors received 2.7 out of 3. Decision Making & Trust for ‘pride and belief in the company’ received 2.6 out of 3. Benefits & Compensation satisfied 89.5% of employees surveyed, ranking 2.7 out of 3 for paid time off and leave. We see regular internal promotions and movement between departments when people want to try something new and expand their skills"Growth Opportunities Basaraba notes: “Since its founding in Denmark 20 years ago, Milestone has continued some of its Scandinavian touch for achieving a good work/life balance, which employees appreciate highly.” Milestone’s global headquarters are in Copenhagen, and the U.S. corporate office in Oregon was established in 2004 for managing the Americas’ activities. The Beaverton site in 2017 was responsible for 75 local staff (grown to 85 in May 2018) out of 150 employees in Milestone Americas, including Canada and Latin America. Milestone Systems has 750 employees worldwide, and offices in 20 countries. “Our business is interesting and very rewarding, attracting talented and enthusiastic people who work hard but also enjoy celebrating our team successes,” said Basaraba. “Milestone employees get opportunities to grow. We see regular internal promotions and movement between departments when people want to try something new and expand their skills. Besides training on our video management technology, we most recently have been running a voluntary Toastmasters course for about 20 staff members to improve presentation skills and personal confidence, which has brought great response.”
The physical security industry is rapidly changing, ever evolving, and one that is growing faster than most other sectors of the greater global market. The latest research shows that the forecasted growth rates will be a compound average growth rate (CAGR) of 7.2% and a total market revenue opportunity of $41.27B through 2022. These economic indicators make the industry a very attractive investment for entrepreneurs and for investment from large corporations from other industries. At ISC West 2018, this was extremely evident as there was a palpable buzz from technologies such as artificial intelligence (AI), machine learning, cloud-based video management systems and cloud-based access control systems. New market entrants such as Amazon, and a seemingly increased interest and investment from the likes of Intel, IBM, and even Microsoft were present and contributed strongly to the buzz of the industry’s largest tradeshow.The global managed security services market is projected to reach nearly $40.97 Bn, with a CAGR of 16.6% over the next five years Need For Education And Enhanced Security With the increased profile of the industry, one can clearly see that the physical security industry is expanding globally to new consumers; bringing with it an increased need to further secure products and services with comprehensive physical and cybersecurity protocols and the need for education. This convergence of physical security and cybersecurity will create new industry leaders that will emerge to lead a new segment of the combined market through strong investment and leadership. According to a report published from Allied Market Research (AMR), the global managed security services market is projected to reach nearly $40.97B, with a CAGR of 16.6% over the next five years. Correlating these two market data points, the forecast for the physical security market is expected to have nearly 18% of the total market opportunity comprised of cloud services at nearly $7B. Sharing Security Service Best Practices In September 2017 at the Cloud+ Conference in Austin, Texas, the leaders of the Access Control as a service (ACaaS) and Video Surveillance as a Service (VSaaS) markets, converged to share industry trends, observations of customer adoption, best practices in implementation and service, financial models, and several in-depth discussions on securing physical security of cloud implementations through cybersecurity. The physical security market will have nearly 18% of the total market opportunity comprised of cloud services These cybersecurity discussions absolutely dominated every discussion with the clear message that as a cloud service provider, manufacturers and integrators must continue to create robust and scalable cybersecurity offerings to protect customer data and facilities. Interestingly, an analysis of all of the past cyber breaches was presented by keynote speaker Dean Drako of Eagle Eye Networks, who, through a powerful visual diagram, noted that all existing breaches in the physical security industry were entirely on manufacturer provided hardware solutions; VMS physically installed on customer premises, and camera specific vulnerabilities across multiple providers.Network personnel, cybersecurity personnel, firewall experts, and cloud-specific software development staff all need to be added to core physical security engineering expertise Cloud Versus Non-Cloud Services The insight that one was able to glean from this information and, that of a greater analysis of cybersecurity hacks across all industries, was that manufacturers and providers of cloud services were more secure and reliable by orders of magnitude than non-cloud solutions. The reason for these phenomena also became glaringly evident; the security protocols of a cloud service provider is central to the business’s value proposition and as such should be addressed across all levels of manufacturing, implementation, and customer utilization. Conversely, non-cloud deployed products rely on field implemented cyber strategies from integrators and end users which often expose lack of skills, education and budget to fully secure these physical security products. Ensuring Successful Deployment As a SaaS service provider, the technical personnel makeup results in an expansion of staff and expertise. Network personnel, cybersecurity personnel, firewall experts, and cloud-specific software development staff all need to be added to core physical security engineering expertise to ensure that the product developed can be successfully implemented and deployed.Implementing a process to protect millions of customer’s data records and facilities begins with mapping out a strategy to secure software and hardware. These new jobs in the physical security industry will astronomically expand as the market continues to grow $6 Bn in a little over 4 years providing new opportunities to existing and new personnel to enter the industry. As a leader in access control hardware and an ACaaS provider, ISONAS has taken it upon themselves to implement a process to ensure that their customers can easily implement their products and gain great peace of mind in regard to the security of the solutions. Data Security Strategies Implementing a process to protect millions of customer’s data records and facilities begins with mapping out a strategy to secure software and hardware. This means employing high-level, seasoned cloud deployment experts to create a strategy in our AWS infrastructure and all ancillary supporting technologies to minimize attack surfaces, create complex, proprietary associations in a multi-layered and multi-tiered connection throughout the application and lastly ensuring that all communication to and from customers’ devices are encrypted and secured. Implementing a process to protect customer’s data records and facilities begins with mapping out a strategy to secure software and hardware Once implemented ISONAS took it upon themselves to validate the infrastructure and the customers experience by subjecting the environments to 3rd party penetration tests. Addressing Cyber Threats These tests, taken up quarterly, ensure a customer that the latest in cyber threats are being addressed and that the manufacturer is providing the latest solutions available in the market.Integration implementation personnel should gain greater knowledge in networks and cybersecurity best practices for their solutions An added benefit is that customers gain the scalable benefits of enterprise corporate cybersecurity protocols at a fraction of the cost of implementing these on their individual premises. As an industry, however, it is not simply the responsibility of the cloud service provider to ensure that the customers data in video and access control are being protected. It is also incumbent on the integrator to ensure that the installation and implementation of the products and solutions are deployed in an educated and skill-based manner. Knowledge Of Networks And Cybersecurity Best Practices The products and services utilized must be easy to implement, be clear in their requirements of the end user networks, and simplistic to apply. Nearly all manufacturers of these products are working diligently to ensure that the integrator has all of the tools at their fingertips to ensure a successful implementation. However, it will remain important that the integration implementation personnel gain a greater knowledge in networks and cybersecurity best practices for their solutions.The products and services utilized must be easy to implement, be clear in their requirements of the end user networks, and simplistic to apply In most cases, this will mean additional jobs for new higher-level personnel, access to additional services to provide to end users, and an elevation of networking and security expertise within their business. Expanding The Reach Of Physical Security These new-found skills and expertise will likely bleed into new markets and expand the reach of the traditional physical security market. It truly is an exciting time to be a part of a rapidly expanding market in the physical security space and to watch the industry react to the growing need for cybersecurity within products and services. In the next four years, there will be new innovations, new investments, and new winners and losers in products and services. It seems clear that those integrators and manufacturers who have begun to create the strategies and products for tomorrow will be well ahead of those who are not actively addressing the need for SaaS products, yet the window to opportunity remains wide open.
Avigilon, a Motorola Solutions company, recently announced the opening of its new demonstration and training facility in Windsor, Berkshire to support end users and integrators. Demonstration Of Products And Solutions Located just steps from the historic Windsor Castle and River Thames, the new facility will provide worldclass resources and hands-on support for those in the region, including live demos of Avigilon’s latest products, solutions and technologies and the benefits they offer to installers and end-users. Additionally, from this UK-based facility, participants will have access to other demo sites across Avigilon’s global network. “We’re excited to officially open our new UK demonstration and training facility here in Windsor,” said Paul Such, Vice President, EMEA. “Continual training is a key focus for Avigilon and we’re proud to provide our UK-based partners with a new, state-of-the-art training facility where they can receive the tools and interactive support they need to ensure their success.”
Siemens Rail Automation is a supplier of signaling systems to the rail industry worldwide. The signaling system is fundamental to the safety of a rail network as it maintains safe separation and prevents collisions. Signalers rely on the safety critical signaling features to ensure safe operation in both normal and degraded conditions. Thorough initial training and regular refresher courses in a realistic environment is essential to maintaining the signalers’ competency and knowledge of operating procedures. Siemens collaborated with Matrox to implement a unique, IP-based simulation environment for their European-rail-network client with an innovative use of streaming and recording of multiple video feeds. Simulator For Signal Monitoring A simulator allows a trainer to vary scenarios—by changing the weather, introducing obstacles on the line, incidents in stations, broken-down trains, or other things that affect the scheduling of movement of rolling stock. Additional screens from other collaborative applications, such as timetabling, are displayed for the trainee The trainer needs to monitor a trainee’s reaction(s) to a particular scenario, as it transpires. To be able to view the entire session later, for analyzing, and pinpointing areas of improvement, each individual trainee’s performance needs to be recorded as well. The trainee operator’s signaling desk contains multiple monitors for the signaling application that shows, amongst other things, the state of the signals, dynamic speed limits, state of points on the track, and train positions. Additional screens from other collaborative applications, such as timetabling, are also displayed for the trainee. Trainers too have multiple screens where they define and manage the training scenario. Networked Training Ecosystem Siemens Rail Automation met their client’s need by leveraging Matrox’s video wall and enterprise encoding portfolio as building blocks to create an end-to-end, IP-based simulation system—all on the client’s 1 Gigabit Ethernet network. At the individual trainee stations, ‘operator’ workstations host a Matrox multi-display graphics card to power an eight-monitor, 4x2 desktop configuration. In the same PC system are two Matrox Maevex 6100 quad 4K enterprise encoder cards. Capable of simultaneously capturing, streaming, and recording up to four 4K inputs, Maevex 6100 in this case captures quad Full HD inputs, composites them as a single 4K signal, and streams them to a collaborative video wall. Doing so ensures that the time correlation between the individual screens is not lost—a cursor moving across a desktop from screen to screen is seen as it happens. One of the training objectives is to support the team working between the signallers and planners Monitoring Trainee Cursor Movement This is important for the trainer to get a realistic picture. A jerky or delayed cursor movement could be construed by the trainer as indecision or hesitation on the part of the trainee. If the cursor movement by the trainee—including between screens—is smooth, it is imperative for it to be seen live and recorded as being smooth. In addition to the above are three dual-monitor timetabling workstations and a quad-monitor trainer workstation, each with a Matrox graphics card and Maevex 6100 encoder card to stream desktop content to the collaborative display wall. The timetabling workstations are used by trainee timetable planners to make on-the-day changes. One of the training objectives is to support the team working between the signalers and planners. Reviewing Training Sessions On the video wall are 12 monitors in several arrangements that enable the trainer to control the simulation environment and monitor trainee signalers and planners. The video wall can also be used collaboratively to replay and review the training session. This is all from a single, low-footprint Blue Chip Ultima 2M system that hosts a combination of Matrox Mura IPX decoder cards and Matrox Mura MPX input/output video wall cards, which work together to seamlessly decode and display the various incoming streams. The rail network uses Matrox MuraControl for Windows video wall software to manage the incoming IP sources, presenting the information on the wall in a way that looks like the original setup at the trainee’s desk. Matrox provided product and configuration training for Siemens personnel, onsite at Siemens Rail Automation’s headquarters Product And Configuration Training These ‘video wall copies’ allow trainers and other decision makers to remotely, and instantaneously, see the trainee’s reaction to a given situation. Desktop views are easily switched between trainees. Additionally, Maevex 6100 allows training sessions to be simultaneously recorded to network storage from where the simulations are played back on demand to the individual trainee, or to other interested parties. To complete the offering, Matrox provided product and configuration training for Siemens personnel, onsite at Siemens Rail Automation’s headquarters. Successful Implementation Siemens Rail Automation has deployed the IP-based signaling simulator as part of a major project in a leading European-rail-network organization where it is performing in line with the rail industry’s stringent standards. Similar deployments for other clients are being planned. Using Matrox’s video wall and recording technologies has been instrumental to the successful implementation of this IP-based signaling simulator" Using the standard network to stream the various elements of the simulator in real time has offered many benefits to the client. The video wall displays copies of the trainer’s own screens, as well as a selected trainee’s screens. This IP-based implementation is easily scalable and allows multiple trainees to be participating in the same training session—with the trainer able to select which trainee to be overseeing at a given time. Andy Powell of Siemens Rail Automation says, “Using Matrox’s video wall and streaming and recording technologies has been instrumental to the successful implementation of this pioneering IP-based signaling simulator in our client’s organization. Without Matrox, this clearly wouldn’t have been achievable.”
The Wisenet hybrid recording solution has been installed at New Cross Hospital, Wolverhampton by electronic security specialists, JKE Security. “The medium term objective is to provide the hospital with a complete end-to-end Wisenet solution incorporating the very latest video surveillance technology,” said Dan Mather, director of Derby based JKE Security. “However, New Cross Hospital is not alone in having to carefully manage its budgets and with this in mind, the priority has been to install a hybrid recording solution which comprises a combination of HD+ and NVRs. This has enabled the images from all existing analog and IP cameras installed throughout the hospital to be recorded at the highest possible resolution.” New Cross Hospital, which is run by the Royal Wolverhampton Hospitals NHS Trust was originally built circa 1900 as a workhouse. It now provides 700 beds, employs almost 9500 staff and is the largest teaching hospital in the Black Country. In 2004 the United Kingdom's first purpose built specialist heart center was opened on its site.AHD technology enables the Wisenet HD+ DVRs to record high-definition images Large Storage Capacity A total of 17 recording devices have been installed. These include 4 x Wisenet 32 channel XRN -2010 NVRs which each have 21 Terabytes of on-board storage and 13 x Wisenet HD+ 16 channel SRD-1694 DVRs, each with 5 Terabytes of storage. Using AHD technology, the Wisenet HD+ DVRs are able to record high-definition images transmitted over the hospital’s existing coax cabling. “An important aspect of this project is that the Royal Wolverhampton Hospitals NHS Trust wanted a recording solution which would be totally compliant with the new GDPR data protection regulations,” said Dan Mather. “Having taken advice from Midwich, the distribution company which we source our video surveillance products from, and having attended a 3 day training course conducted by Hanwha Techwin, we had the confidence to recommend the Wisenet hybrid recording solution to the Trust both in terms of its compliance with GDPR and the user-friendliness of the recording devices.”For the first time in years we are now able to view our entire system on one platform, which is functional and easy to operate" Effective Healthcare Security “Having successfully completed the first phase of the upgrade, we are looking forward to installing over 200 x Wisenet cameras throughout the hospital in the near future in order to provide security personnel and the hospital’s managers with a powerful tool to maintain a safe and secure environments for doctors, nurses, administration staff and patients.” Paul Smith, Trust Security Manager and Local Security Management Specialist said “We looked long and hard for a suitable solution of integrating our older systems with newer IP systems on the site. For us the best option came in the form of the Wisenet software and recording units and for the first time in years we are now able to view our entire system on one platform, and a platform that is functional and easy to operate." "All of our pre-existing cameras have been synced with the new software with the assistance of JKE Security Ltd. I look forward now to the next stage which will be to replace end of life cameras for the much more technologically advanced kit, which will enable us to use the smarter functions of the Wisenet software.”
GardaWorld’s cash handling business is North America’s largest, with its ubiquitous red and white trucks easily spotted throughout Canada and the United States. With hundreds of facilities and handling centers, GardaWorld processes currency for an entire continent, monitored by complex video surveillance technologies, working together to ensure the integrity of their processes and operations. Headquartered in Montreal, Canada, GardaWorld provides business solutions and security services. With over 62,000 staff globally, GardaWorld is one of the largest privately-owned security companies in the world, protecting people, assets, and reputations on a daily basis, performing critical tasks to protect and secure in an increasingly chaotic world. Efficient Central Monitoring When the time came to upgrade existing video surveillance operations for the company’s cash handling business as well as installations for the company’s newest sites, the task was complex with unique requirements and on a massive scale spanning two countries. IDIS technology, known for its power, flexibility, modularity, and low total cost of ownership, stood ready to meet the company’s needs.DirectCX TVRs were installed at legacy sites to ensure zero downtime for GardaWorld’s video surveillance capabilities Upgrading the legacy GardaWorld video surveillance solution across their 250+ sites required the installation of over 700 IDIS cameras and the establishment of two major central monitoring facilities. The inter-compatibility inherent in the IDIS Total Solution allowed the powerful and intuitive video management software (VMS) solutions, IDIS DirectCX and IDIS Solution Suite, to harmonize at GardaWorld central monitoring facilities. DirectCX TVRs were installed at legacy sites to ensure zero downtime for GardaWorld’s video surveillance capabilities, and IDIS DirectIP network video recorders (NVRs) were incorporated rapidly thanks to their ease and speed of installation and configuration. Reduced Ownership Cost The IDIS solution for GardaWorld was not only rapidly deployed thanks to the simplicity of DirectIP and IDIS VMS; the modernized monitoring system also comes with a low total cost of ownership due to a reduction of cabling cost thanks to IDIS DirectCX TVRs, the lack of any annual service management agreement or licensing fees for IDIS VMS, and less training time required from the single remote application used for managing each device on the system.IDIS solutions have proven flexible, scalable, and customizable to deliver the appropriate technology "IDIS meets our high standards and more with a surveillance offering that is as committed to our security requirements as we are. IDIS technology delivers powerful features and capabilities in a variety of ways that meet needs as diverse as our differing locations and custom requirements." "Whether analog or IP networked solutions, new installations or upgrades, or at urban or remote sites, IDIS solutions have proven flexible, scalable, and customizable to deliver the appropriate technology in the ideal way for each requirement." "We are pleased with the partnership we have created with IDIS over the past year and look forward to the continued benefit we’ll receive from current and planned installations of IDIS technology," Guy Côté, Vice President and Chief Security Officer, GardaWorld. Integrating Analog And Digital Surveillance GardaWorld’s exceptional footprint and storied legacy in North America meant there was a highly varied set of conditions and requirements for optimizing video surveillance operations. With a mix of existing analog and digital surveillance in existing facilities and requirements for initial installations in newer facilities, GardaWorld articulated complex security needs for more than 250 individual sites throughout Canada and the United States, each requiring high quality video surveillance and networking with a mix of analog and digital technology.The rollout of IDIS technology required training for operators and monitors of surveillance equipment Within individual facilities, existing video surveillance reflected a substantial level of upgrade complexity. The number of cameras at each site varied, with additional variances in age and operations for prior installations. Due to the nature of GardaWorld’s operations, it was imperative that no interruption of security monitoring would occur during the transition to IDIS technology. Further, the rollout of IDIS technology required training for operators and monitors of surveillance equipment at various locations, a potential challenge given the scale of the rollout and upgrades. Customizable Security Solution The ability of the powerfully modular and customizable IDIS Total Solution were an ideal fit for GardaWorld’s security needs, delivering benefits from the start, and are still ongoing, of the installation. GardaWorld benefitted from worry free integration of existing technologies and the installation of a flexible, customized solution that blended analog HD-TVI technology with next-generation IP networked surveillance, as appropriate to each site, linked and managed by the powerful and highly customizable IDIS Solution Suite VMS. The installation met GardaWorld’s requirements for seamless upgrade and technology handover, minimizing downtime and supporting the critical nature of GardaWorld’s operations.The seamless integration under IDIS’s powerful connectivity and simplified installation and use has reduced training time for GardaWorld staff Seamless Security Integration GardaWorld facilities now benefit from modernized, functionally rich cameras and recording devices that deliver clearer and smoother surveillance, and hasten an operator's ability to identify and mitigate potential incidents and fully review and respond to questions about operational security. The seamless integration under IDIS’s powerful connectivity and simplified installation and use has reduced training time for GardaWorld staff and eliminated the most common headaches associated with mass upgrades and new installations of security technology. Better surveillance and security operations for GardaWorld pass through to a more secure position for GardaWorld staff and customer assets around the world, further confirming GardaWorld’s place as a market and innovation leader in the security space.
Covering a 2,400 square kilometre area with 110,000 residents, the Chatham-Kent Police Service (CKPS) is dedicated to making its community the safest in Ontario, Canada. With a force of 171 officers and 70 civilian employees, the CKPS has been adopting new technologies to better protect the public and ultimately, prevent crime in its community. Consequently, the CKPS has deployed the Avigilon High Definition (HD) Surveillance System at its headquarters to boost security onsite and deliver detailed, solid evidence to the court to meet disclosure requirements and achieve an overall higher rate of conviction. After facing several insurmountable challenges with its previous video surveillance system, including inflexible and unreliable hardware and a lack of local support, the CKPS decided to deploy a new, more advanced HD surveillance system to enhance staff safety, secure assets including firearms and other resources, protect the mission-critical IT infrastructure at the 911 control center, and monitor prisoners in the holding areas. “We wanted to augment our existing security plan with added video surveillance of both the interior and exterior of our 6,000 square metre building for greater overall protection,” explained Inspector Tim Mifflin of the CKPS. “It is also our responsibility to monitor prisoners for court purposes and provide reliable—and useable—video evidence. With the new Avigilon HD Surveillance System, we are far better equipped to successfully meet our disclosure requirements.”The CKPS has installed two Avigilon HD network video recorders (NVRs) with automatic failover Facilitating Video Evidence Collection Working closely with the team at SECURaGLOBE Solutions, a provider of surveillance system design, installation, and service, the CKPS assessed three video surveillance systems. “After careful review and unanimous support from our board, Avigilon was quickly identified as the best surveillance solution to help us improve security onsite and provide the courts with the best evidence possible to successfully meet our disclosure requirements,” said Inspector Mifflin. “Avigilon won based on performance, cost, and ease-of-operation.” Officers and administrators at the CKPS seamlessly manage the Avigilon HD Surveillance System using Avigilon Control Center network video management software (NVMS) with HD stream management (HDSM) and installed 12 Avigilon analog video encoders to dramatically improve the performance of its existing 48 analog cameras. The CKPS has also installed two Avigilon HD network video recorders (NVRs) with automatic failover to store 30 days of continuous surveillance video with greater reliability and redundancy. According to Inspector Mifflin, installation was simple and straightforward. “SecuraGlobe and Avigilon worked together to provide excellent support and training on the new system.”The Avigilon HD Surveillance System is able to deliver more precise synchronization Accurate Audio-Video Synchronization To help meet stringent court disclosure requirements and provide the most reliable evidence possible, the CKPS needed to improve its audio recording capabilities to ensure precise audio/video synchronization of surveillance footage. “Along with video, well-synched audio is essential to our ability to provide useable evidence to the court,” explained Shannon Postma, information systems technician at the CKPS, who has installed microphones in common areas to record suspects throughout the legal process. With its previous system, audio and video was not well-synched, often leading to the inadmissibility of evidence in court. The Avigilon HD Surveillance System is able to deliver more precise synchronization because it is a complete, end-to-end solution engineered to ensure that all data is accurately time-stamped. “With Avigilon’s superior synchronization capabilities, we can now provide the best evidence possible.” Avigilon Control Center software’s advanced functionality and simple management tools have also been a key selling feature for the CKPS Postma can also create a standardized format to facilitate audio transcription that is compatible with the Police Service’s dictation system, something they were not previously able to do without a lot of time and effort. “Before installing the Avigilon HD Surveillance System, we would have to physically play the tape, hit pause, and transcribe the audio by hand—an extremely time-consuming task,” said Postma.It takes one tenth the time to search, playback, identify, and copy video to create a file to be used in court Enhanced Functionality With Reduced Response Time Avigilon Control Center software’s advanced functionality and simple management tools have also been a key selling feature for the CKPS, especially when it comes to improving their evidence collection abilities. “When I create a video using Avigilon Control Center software, I can easily pinpoint an incident, overlay comments, include incident numbers, and even create a PDF of the exact detail required, dramatically improving our ability to provide full and accurate disclosure,” said Postma. Using their former surveillance system, a CKPS employee would have to pull video from the system and review footage by hand to identify an event, which was very labour intensive. “With our previous system, it would take the better part of a full time employee’s day to review and prepare footage for court,” explained Inspector Mifflin. “Now, that employee can be redeployed to other functions that will boost security throughout the community.” According to Postma, Avigilon Control Center’s powerful functionality and search capabilities are tenfold better than her previous system, as is overall image clarity. “It literally takes one tenth the time to search, playback, identify, and copy video to create a file to be used in court—a huge selling point for me,” noted Postma. And while the previous system claimed to deliver precise image detail, the hardware was unable to keep up, making evidence collection difficult. “Avigilon Control Center software is very, very capable of doing what I need it to do to help me be as successful in my job as possible.” Using Avigilon Control Center software, Postma is also able to assign limited functionality to specific users to reduce the number of individuals involved in the manipulation of evidence, further ensuring its integrity for court purposes.Avigilon’s use of JPEG2000 compression technology dramatically increases image capture quality Reliability In High-Risk Environments Avigilon’s rich feature set and easy management tools have resulted in greater operational efficiencies and improved overall productivity for the CKPS. “With the Avigilon HD Surveillance system installed, we immediately save personnel time,” stated Inspector Mifflin. “In the long term, the Avigilon HD Surveillance System will become a routine function of the lock-up officer, freeing up time for the IT services team and forensic identification unit, who have until now been the system’s main users.” According to Postma, the Avigilon HD Surveillance System has already saved her valuable time. “I am confident that the system is up and running all the time, so I no longer spend unnecessary time checking on the system,” she said. In addition, Avigilon’s use of JPEG2000 compression technology dramatically increases image capture quality and intelligently manages the progressive transmission of images at variable resolution to reduce bandwidth requirements and associated storage costs. Working in a high-risk environment in which police officers are interacting with suspects and prisoners around the clock, the CKPS identified reliability as a top requirement for its new surveillance system. Configured with two network video recorders installed in a secure server room, the Avigilon HD Surveillance System promises automatic failover and complete redundancy. “With up to 2,000 prisoners annually in our holding cells, it is critical that our surveillance system stay up and running all the time – it simply cannot go down,” explained Postma. “The fact that Avigilon delivers a solution with automatic failover and full redundancy was a huge selling point for me.” Community Safety By deploying the Avigilon HD Surveillance System, the CKPS can deliver irrefutable, conclusive evidence on which to confirm and convict, leaving little room for doubt. “The Avigilon HD Surveillance System is a building block for us as we expand our security initiatives to add surveillance at remote service centers and implement criminal and general surveillance across our jurisdiction for greater overall protection,” concluded Inspector Mifflin. “With Avigilon in place, we can confidently deliver on our promise to provide a safer community for all our residents.”
The administration and teaching staff at Long Branch Public Schools in New Jersey are committed to the belief that all children possess unique talents and can master the academic skills needed to be successful, lifelong learners. The Long Branch Board of Education also believes that an effective instructional program requires an orderly school environment in which student safety is a priority. To ensure the safety of its students, as well as staff, the Long Branch Board of Education has deployed the Avigilon High Definition (HD) Surveillance System at the high school, middle school, and three elementary schools with a goal to deploy the surveillance system at the remaining four schools next year. While student safety is the main concern at Long Branch Public Schools, so too is creating a positive, open learning environment. With this in mind, administrators began looking for an advanced surveillance system that could deliver clear and accurate image detail as inconspicuously as possible. “The primary goal for the new surveillance system is for it to deliver exceptional image detail, including facial and license plate detail recognition, to lead to more successful investigations and quicker conflict resolution,” said Joseph M. Ferraina, superintendent at Long Branch Public School. Requiring fewer cameras to achieve complete coverage, the Avigilon HD Surveillance System boosts security without impacting the learning environment at the schools.Long Branch Public Schools also installed 10 Avigilon HD network video recorders (NVR) to store up to two months of continuous surveillance video High-Definition Campus Surveillance On the recommendation of Advanced Video Surveillance, a local provider of surveillance system design, installation, and service, Long Branch Public Schools chose to deploy the Avigilon HD Surveillance System because it delivers better image detail with dramatically fewer cameras, improving overall investigative success while maintaining a friendly school atmosphere. “After reviewing solutions from five vendors, it quickly became clear that Avigilon could meet all our requirements and is the best solution on the market today,” added Ferraina. The superintendent, administrators, and IT team at Long Branch Public Schools seamlessly manage the Avigilon HD Surveillance System using Avigilon Control Center network video management software (NVMS) with HD Stream Management (HDSM) and installed 81 Avigilon HD cameras ranging from five to 16 megapixels at five of the board’s nine schools. The Avigilon 16-megapixel cameras have been installed on the exterior of the buildings to monitor the parking lots and the high school’s football field, while the remaining Avigilon HD cameras were installed throughout the interior of the schools to boost coverage of existing analog-based surveillance systems. Long Branch Public Schools also installed 10 Avigilon HD network video recorders (NVR) to store up to two months of continuous surveillance video.The Avigilon HD Surveillance System can capture even the smallest detail with the greatest accuracy Superior Image Detail With Fewer Cameras According to Angel Perez, technical services manager at Long Branch Public Schools, the primary goal of the Avigilon HD Surveillance System is to capture the detail required for investigative purposes. “We do not monitor the system live, but rather turn to it when an incident has occurred that needs to be reviewed and examined,” explained Perez. “With its powerful zooming capabilities, the Avigilon HD Surveillance System can capture even the smallest detail – faces or license plates – with the greatest accuracy, dramatically improving our ability to make a positive identification.” With an analog-based surveillance system, Long Branch Public Schools would have needed to install 12 to 15 analog cameras to do the work of just one Avigilon 16-megapixel camera. But for Perez, the greatest difference is in the end-result, “The Avigilon HD Surveillance System produces a video clip that we can zoom into and manipulate to see exactly what we need to. With an analog-based system, all we can do is hit ‘play’ and what you see is what you get.” Accurate Motion Detection With its advanced feature set and simple navigation tools, Avigilon Control Center NVMS has proven very user-friendly for the team at Long Branch Public Schools. “Training our administration staff on the Avigilon HD Surveillance System was much easier than anticipated,” noted Perez. “Even without a technical background, they have easily grasped the system’s capabilities and are amazed with the results.”With Avigilon Control Center NVMS, users can effortlessly record, playback, and store surveillance video With Avigilon Control Center NVMS, users can effortlessly record, playback, and store surveillance video to significantly reduce the time required to manage the system and ultimately, increase overall investigative success. “Avigilon Control Center, combined with the cameras’ motion-sensor capabilities, allows us to take a broad timeframe and quickly drill down to a specific moment to pinpoint the event in question,” said Perez. The exceptionally accurate motion detection capabilities also help reduce the cost of storage, because the system only stores video that contains real movement. Quick Video Export For Crime Investigation Administrators at Long Branch Public Schools have already leveraged the Avigilon HD surveillance system to acquire facial or license plate detail to solve issues on campus. “With fast access to detailed video, we have been able to identify participants and gain critical information to successfully—and quickly—resolve conflicts on campus,” explained Ferraina. “A good picture—like Avigilon’s—is worth a thousand words.” With Avigilon’s excellent image clarity, Long Branch Public School administrators are better able to implement solutions that will prevent similar situations from reoccurring. In some situations, administrators have had to share video with the local police for investigative purposes. “Avigilon Control Center makes exporting video extremely quick and easy,” noted Perez. “We can download 30 minutes of video in a matter of minutes.” With its analog-based system, it takes the same amount of time to download just a fraction of the data. Now, the school board can get critical evidence into the hands of law enforcement sooner, for faster resolution.The Long Branch Board of Education has saved at least ten percent in up front and installation costs compared to an analogue-based system Cost-Effective Surveillance Solution Requiring fewer Avigilon HD cameras for greater overall coverage, the Long Branch Board of Education has saved at least ten percent in up front and installation costs compared to an analog-based system. “Not only was our initial investment less, I also save a lot of time by not having to monitor multiple cameras,” explained Perez. “With more time on my hands, I can be more productive in other areas of my job, resulting in a strong ROI from an HR perspective as well.” In addition, Avigilon’s ease-of-use and undeniable image quality means that administrators spend less time managing the system, reviewing video, and resolving student conflicts, freeing their time for other important tasks. But for Perez, the true value of the Avigilon HD Surveillance System lies in its rich feature set that includes superior image quality, smart management tools, and excellent playback and review capabilities that are simply not possible with an analog-based system. “Avigilon is definitely the better choice for effective surveillance.” Towards Safe Learning For administrators at Long Branch Public Schools, the Avigilon HD Surveillance System has proven to be a very reliable choice—from a hardware and support perspective. In fact, the Avigilon HD Surveillance System has never failed during playback, a problem the school board sometimes experienced with its analog-based system. “Avigilon delivers a great product at a good price and is a reliable and knowledgeable vendor. Overall, we are very happy with our decision to deploy the Avigilon HD Surveillance System,” said Perez. With student and staff safety a key priority at Long Branch Public Schools, the new Avigilon HD Surveillance System offers a significant advancement in the board’s ability to keep everyone safe while maintaining an open and positive educational experience. “The Avigilon HD Surveillance System enables us to effectively protect staff and students while on campus to ensure their safety,” concluded Ferraina. “We look forward to deploying the Avigilon HD Surveillance System at our remaining schools next year to further enhance the level of security across the board.”
AgilityGrid, a Dubai-based security solutions provider that delivers IP CCTV security solutions for businesses and government bodies across the EMEA region, along with its partner, Regal Technologies, has migrated the analog surveillance system at Hyatt Regency Dubai to the latest Intransa IP video surveillance appliances for the hotel complex that includes 421 guestrooms and 388 residences in its apartment complex; restaurants and bars; 4000 sqm of meetings and events area; extensive recreational facilities including a fitness center, outdoor pool, floodlit tennis courts, basketball court, jogging track and ice rink. The new IP-based system will allow the Hyatt Regency to monitor and review footage in real-time AgilityGrid and its partner installed Intransa’s 20 devices supported by Milestone VMS and 768 cameras to upgrade the Hyatt Regency’s existing analog CCTV system to an Intransa IP system in order to comply with the current Dubai Police SIRA regulations and meet its 31-day retention period. The new IP-based system will allow the Hyatt Regency to monitor and review footage in real-time through a custom-built control room. Viakoo-Assisted Hotel Security The solution included an upgrade of the hotel’s full system including its servers, storage and workstations. Viakoo performance monitoring software was also installed on all Intransa devices to measure and monitor the solution. Viakoo assists the IT security team and management by providing alerts and reports on the number of issues/call outs during a specified period, the number of times a system goes down (which is negligible with Intransa), how the system is performing against KPIs, and whether the required performance checks are being carried out regularly by the operators. The new IP technology allows the devices to be more easily integrated with other hardware and software" Hyatt Regency opted for storage support of 120TB per device for its residential requirements and 70Tb per device for its hotel requirements. The hotel is now completely compliant with regulatory standards and will continue to add cameras as required. The hardware just took four days to install by a team of two engineers and a member of the hotel’s IT security team. Then a week was allowed for configuration and testing. This was followed by full training for the customer on the product. Smart Video Wall In addition to IP-based appliances, the hotel installed a smart video wall for its control room to enable easier monitoring and review of the footage from the system. The control room gives the security team the ability to view and manage a large number of cameras simultaneously and sequentially as required. Michael Mendoza, Director of Engineering at Hyatt Regency, said, “Our security consultant recommended the upgrade to an IP CCTV system and Intransa solution was chosen based on its track record of reliability and high-performance capabilities in terms of data writing and retrieval technologies specifically designed for video surveillance, reliability, up time and high storage capacity per device. The new IP technology allows the devices to be more easily integrated with other hardware and software being deployed as part of the overall security platform.” Transitioning from analog to network video with Instransa systems has brought Hyatt numerous advancements" Plug-And-Play Security Solutions Costa Boukouvalas, CEO, AgilityGrid said, “We are very pleased to be working with Regal Technologies and the team at Hyatt Regency, to help them meet the Dubai Government regulations. Our Intransa appliances are effectively a plug and play solution and made the transition quite easy. The additional features such as built-in monitoring, reporting and management tools made the move easier and more flexible to manage.” The IT team at Hyatt Regency received full training during the handover of the system and have since been finding it very easy to use. They continue to receive technical support as required, via remote access. According to Mendoza, “Transitioning from analog to network video with Instransa systems has brought Hyatt numerous advancements, such as clearer images and a simplified distribution system to share video among its teams on a local, regional and global scale. The consistent performance and reliability of the system working 24/7, with minimal maintenance required and an extremely low failure rate, will ultimately save the business cost in both the short and long term.”