Even the most advanced and sophisticated security systems are limited in their effectiveness by a factor that is common to all systems – the human factor. How effectively integrators install systems and how productively users interface with their systems both depend largely on how well individual people are trained. We asked this week’s Expert Panel Roundtable: What is the changing role of training in the security and video surveillance market?
The last day of Global Security Exchange (GSX) in Las Vegas proved to be the calm after the storm. But a slower third day could not undermine a largely successful 2018 show for exhibitors and attendees. Sometimes the success of a trade show isn’t measured by numbers of attendees (which were reportedly down again this year). Sometimes it’s the individual successes that make an impression. “Just learning about this made the whole trip worthwhile,” said one GSX attendee at...
Dortronics, global manufacturer of electric locking hardware and controls for the security industry, announces the expansion of its lunch and learn course offerings by adding Building Industry Consulting Service International (BICSI) Continuing Education Credits. BICSI is a professional association supporting the advancement of the information and communications technology (ICT) community. ICT covers the spectrum of voice, data, electronic safety & security, project management, and audio an...
Security trade fairs can be daunting for attendees. At big shows like ISC West and Global Security Exchange (GSX), there can be hundreds of physical security manufacturers and dealers vying for your attention. Booths are sometimes spread out across multiple halls, often accompanied by a confusing floor plan. As the scope of physical security expands from video surveillance and access control to include smart building integrations, cyber security and the Internet of Things (IoT), ther...
Brivo, global innovator and designer of cloud-based physical security solutions for commercial buildings, announced its expansion into Europe with the opening of its Amsterdam office and the creation of a new subsidiary, Brivo Systems BV. The move highlights the increasing adoption of cloud-based physical security systems and the company’s growing partner and customer base in Europe. With sales, technical, and logistics operations located in Amsterdam, Brivo will now provide a full range o...
The Z-Wave Alliance, a global membership organization dedicated to the support and evangelism of the Z-Wave IoT standard, is hosting their annual Z-Wave Fall Summit on September 24-26, 2018 in Philadelphia, PA. Twice a year, the 700+ member consortium holds member summits in the U.S. and in Europe where attendees listen to and participate in a series of engaging panels, fireside chats, and workshops led by industry leaders and peers on smart home and IoT. The two-day event will take place at th...
PerpetuityARC Training, part of Linx International Group, is proud to announce that associate trainer Paul Barker has been made a life member of ASIS International and life CPP. The accolade acknowledges Paul’s significant contribution to the international success of its Certified Protection Professional (CPP) qualification. In 1993 Paul became the third security professional in the UK to be awarded the CPP qualification, and two years later he was instrumental in expanding the course in the UK by enabling the exam to be taken outside the US for the first time. As an ASIS training officer, Paul delivered two courses a year, and in just three years CPP numbers in the UK rose to 94, resulting in Paul being presented with the inaugural Mervyn David Award by the UK Chapter of ASIS International. Comprehensive Learning Material Paul’s contribution to the training continues to be exemplary and we are proud to have him as an important part of the PerpetuityARC Training team" Today, ASIS International is the world’s largest association of security management professionals, and PerpetuityARC Training is proud to be a long-standing ASIS education partner. The company recently revealed that 98% of security professionals choosing its courses to train for their ASIS Physical Security Professional (PSP) and CPP qualifications in 2018 passed their exam at the first attempt. Paul Barker explains the reasons for PerpetuityARC Training’s success: “The courses are very well developed and are expertly delivered in a manner that enables learners to retain the volumes of data and apply it to the exam. The material is extremely comprehensive and ties in perfectly with the recommended reading for the exam.” Ciaran Barry, Director of Group Operations at Linx International Group, states: “Paul’s contribution to the training continues to be exemplary and we are proud to have him as an important part of the PerpetuityARC Training team. He continues a long tradition of teaching security professionals to the highest standards, helping them attain meaningful qualifications that advance their careers.” SME In Security Management For Oil And Gas Sector In addition to the ASIS training programmes, Paul also delivers the IQ Level 4 course ‘Managing Security Risks in the Oil and Gas Sector’ In addition to the ASIS training programs, Paul also delivers the IQ Level 4 course ‘Managing Security Risks in the Oil and Gas Sector’. This program is designed for professionals in the extraction, energy, exploration and production industries. Paul’s background in strategic security management at one of the world’s largest oil companies stands him in good stead as Linx International Group’s subject matter expert in this field. PerpetuityARC Training will be at booth 1484 at the Global Security Exchange (GSX) to showcase its pathways to the sought-after PSP and CPP qualifications that include intensive five and ten-day boot camps, online training programmes, and blended courses that combine distance learning with classroom sessions. Formerly known as the ASIS Annual Seminar and Exhibits, GSX takes place at the Las Vegas Convention Center from 23 - 27 September.
PerpetuityARC Training, part of Linx International Group, will be at booth 1484 at the Global Security Exchange (GSX) to share how it has achieved a 98% first time pass rate in 2018 for security professionals working towards the ASIS Physical Security Professional (PSP) and Certified Protection Professional (CPP) qualifications. Formerly the ASIS Annual Seminar and Exhibits, GSX takes place at the Las Vegas Convention Center from 23 - 27 September. ASIS International is the world’s largest association of security management professionals, and PerpetuityARC Training is proud to be a long-standing ASIS education partner. It offers a range of pathways to the prestigious ASIS PSP and CPP post-nominals, including intensive five and ten-day boot camps, online training programmes, and blended courses that combine distance learning with classroom sessions. Highlighting Security Management Training Courses PerpetuityARC Training also delivers the Security Institute’s award-winning security management BTEC Level 3 Certificate, BTEC Level 5 Diploma, Advanced Diploma at IQ Level 7 Sarah Hayward-Turton, Head of Sales at PerpetuityARC Training, states: “The success rate of the hundreds of security professionals that have chosen PerpetuityARC Training to help achieve their PSP or CPP career development goal this year has been outstanding.” Hayward-Turton adds: “At GSX we will also be highlighting the wider range of internationally accredited security management training courses we deliver globally, along with our bespoke in-house training packages.” In addition to ASIS PSP and CPP, online and classroom courses available from PerpetuityARC Training include: Advanced close protection Advanced investigation techniques Kidnap and ransom management Managing retail security Managing security risk in the oil and gas sector Managing security surveys Risk, crisis and disaster management Workplace investigations PerpetuityARC Training also delivers the Security Institute’s award-winning security management BTEC Level 3 Certificate, BTEC Level 5 Diploma, Advanced Diploma at IQ Level 7, and the MSc in International Security and Risk Management, which it developed in collaboration with the University of South Wales.
Paxton, the global brand of electronic access control and video intercom solutions has appointed Jeff Pou as Training Engineer for the Southeast. Based in Georgia, Jeff will be responsible for training dealers in North Carolina, South Carolina, Tennessee, Georgia, Florida, Alabama, Mississippi, and Louisiana, ensuring they are aware of Paxton’s product offerings to support their current and future projects. Prior Experience At Apple & Microsoft Jeff joins Paxton with over 20 years of training experience, previously working for global technology companies, such as Apple and Microsoft as a trainer. He is bi-lingual and speaks both English and Spanish fluently. Commenting on the appointment, Steve Woodbridge, Paxton’s Global Training Manager, said: “We’re delighted to have Jeff join our team. His background and experience bring a new dynamic and will provide our dealers with exceptional insight in the training they receive, helping them grow their business.” BICSI Accredited Training Sessions Jeff is excited about the opportunities working with Paxton will bring stating: “I love getting people to that ‘ah ha’ moment of understanding the system and products I am training them on. Knowing that I might have an impact on their careers is what drives me. Installers come to training for many different reasons, and I am able to help by listening to their needs and providing them with solutions to offer their customers.” Paxton have dedicated Training Engineers providing BICSI accredited training sessions at convenient locations across the country. So far this year, Paxton has trained over 1700 dealers from more than 900 companies.
When an active assailant strikes, it’s over fast, and most of the damage happens before help arrives. Responding appropriately can save lives, and it takes training and practice to know what to do as a tragedy unfolds: Where can I hide? Can I get out? Where do I run? If you hear shots or see someone with a knife, your training empowers the best response, and thorough and repetitive training avoids being paralyzed by panic. Standards On Workplace Violence ASIS International is a member of ANSI and an accredited standards developer ASIS International has been working for more than a year on a document to enable security professionals to develop an effective approach for prevention, intervention, response and recovery to an active assailant, whether he or she is acting alone or as part of a group. The Active Assailant Supplement is an annex to the ANSI Standard on Workplace Violence and Intervention; it is being developed as part of the current revision to the standard. ASIS International is a member of ANSI (American National Standards Institute) and an accredited standards developer. Security practitioners use the ANSI standard to develop their own processes, procedures and documentation related to workplace violence. The ANSI standard on workplace violence was created 10 years ago and already has been revised once. In that time, the standard has been quoted extensively and adopted and utilized by many corporations and security practitioners. Leading creation of the Active Assailant Supplement is Michael Crane, Security Consultant and Attorney at Securisks, and chair of the ASIS International Active Assailant Working Group. There are 17 individuals on the drafting committee on active assailants, each with their own specific areas of expertise, from big corporations, to psychologists, to the government. The committee will create a draft, which will be submitted to the technical committee (150 or so people) for review and comment. The ANSI standard on workplace violence has been quoted extensively and adopted and utilised by many corporations and security practitioners Active Assailant Supplement Elements Prevention - A key to preventing active assailant incidents is awareness, such as identifying behaviors that suggest a potential for violence. In addition to recognizing troubled behaviors, companies should have policies and procedures in place to report concerns to supervisors, and then policies to follow up. Intervention - Training equips companies to react effectively in the case of an active assailant attack. Repetition and practice ensure an appropriate reaction, and inform decisions about where to hide, the nearest exits, etc. Employees might hide in a washroom or a conference room that locks, or they might use furniture to block the door. Response - It also takes training for employees to understand what happens when first responders arrive. Private security and employees have specific roles when first responders show up. Recovery - After the incident, other issues include cleanup, providing a gathering place for employees and family members, and counseling. Addressing School Violence The workplace violence prevention plans in the Federal government are right in sync with private industry"Crane was an assistant state’s attorney in Chicago before going into private practice. He has also served as general counsel and vice president for security companies and combines law and security expertise to protect companies from liability. Crane has written and provided training on the topic of workplace violence prevention for many years for ASIS International and was among the first members of the Standards and Guidelines Commission in 2000. Although school violence is not addressed specifically in the Active Assailant Supplement, the protocols covered in the document apply to schools as well as other sites such as governments. “The workplace violence prevention plans in the Federal government are right in sync with private industry,” says Crane. “They are almost identical.” Workplace Violence At GSX 2018 Workplace violence, including active assailants, will be among the issues addressed at the upcoming GSX 2018 in Las Vegas. Global Security Exchange (GSX) is the new branding for ASIS International’s annual conference and trade show, attended by more than 22,000 security professionals from 100-plus countries. There will be sessions addressing workplace violence and interest group discussions on a range of topics.
Wireless locks offer specific advantages for access control end users and integrators, and some of their value has yet to be realized in the market. Wireless locks expand the range of applications for electronic locks to complement traditional wired systems. They offer flexibility and scalability. They save on integrators’ labor costs. They even provide opportunities for integrators to earn recurring monthly revenue (RMR). A recent Allegion panel discussion highlighted the value, opportunities and untapped potential of wireless locks. Allegion panellists elaborated on some of the many advantages of wireless locks, including the following: Providing More System Flexibility It’s a time of change in corporate and institutional environments. Customers are trying to manage a smaller operating budget with more people and more multi-use applications. Building applications are changing more frequently. Wireless locks can be used to convert more mechanical applications to electronic, but they are not necessarily real-time and/or monitored applications.Customers are trying to manage a smaller operating budget with more people and more multi-use applications For example, a wireless lock could be installed on a seldom-used door, such as a storage closet, to avoid the need to manage keys. The flexibility of wireless locks also would allow that same door to be transitioned to communicate with a network via WiFi, or it could be used for real-time communication in a monitored system. “It’s much more flexible if one product can do about six different things,” says Brad Aikin, Allegion’s Channel Led Business Leader, Integrator Channel. New product approaches enable intelligence to be added after the fact to existing wireless locks, thus further increasing flexibility. Designing Systems That Are Scalable “We now have products that can start from very basic applications, and then build capabilities through systems and integrations all within one device,” says Mark Jenner, Allegion Market Development Director. Offering A Useful Complement To Wired Systems Once you understand how to deploy the wireless technology, the efficiencies of it from a labor perspective are pretty amazing” Wireless is not a “silver bullet” – not for every application, says Aikin. “I think it is an incremental opportunity,” he says, and more likely to drive conversion of existing mechanical locks than to transition wired electronic systems. “You’re just looking to get a more efficient credential, and to get rid of that master key system, or to dramatically shrink it down,” he adds. “Wireless is an example of how the integrator can do more, not just differently, but have more conversations and help their end users. They are not things the end-users are going to ask for inherently; these are latent needs. They are not going to bring it up.” Allegion panellists elaborated on some of the many advantages of wireless locks Less Labor Involved In Installations “Once you understand how to deploy the wireless technology, the efficiencies of it from a labor perspective are pretty amazing,” says Robert Gaulden, Allegion Project Based Business Leader, Electronic Access Control. “Integrators can deploy two additional jobs in a day because they are on and off jobs more quickly. There are huge benefits, depending on what environment you are in.” Labor is a significant cost for integrators – finding, retaining and training good employees. Any new efficiencies in terms of labor – such as the simplified installation of wireless locking systems – is a saving grace for integrators.Providing remote firmware updates is another way to provide ongoing service without being invasive or disruptive to the end user environment “We see a lot more adoption from our customer base once they become comfortable with how to use the wireless technology,” says Gaulden. New Opportunities For RMR There is a shift among integrators away from one-time installations and toward an recurring monthly revenue (RMR) model in which the integrator manages all aspects of the system over time for a monthly fee. Wireless systems can help to simplify that transition by lowering costs. Managing interior doors and locks can add value and incremental revenue, says Jenner. Providing remote firmware updates is another way to provide ongoing service without being invasive or disruptive to the end user environment. “We support that from the product perspective, but developers and software companies need to take advantage of it,” says Devin Love, Allegion Market Development Manager. “It’s an important feature for the end user, but we are still navigating through the world of wireless adoption.” “No one wakes up in the morning and thinks ‘I am going to buy a lock today,’” says Aikin. “We need to ensure we are having conversations about security needs, but also about how to deploy the technology to make it easier to manage and have more flexibility,” says Aikin.
ISC East, sponsored by the Security Industry Association (SIA), the Northeast's premier security industry convention for new products, solutions and technologies, announced its co-locating with Infosecurity North America and Unmanned Security Expo (USE). This move provides security professionals with even more opportunities to yield the benefits of robust educational sessions, listen to high-level speakers, explore new products and services, network with fellow security industry members and more. ISC East, Infosecurity North America and Unmanned Security Expo will take place November 14-15, 2018 at the Javits Center in New York City. Cyber-physical Crime Prevention "New York is considered home to some of the most influential technology brands in the world. And given the city's burgeoning cybersecurity space, bringing Infosecurity North America and Unmanned Security Expo here is a natural fit, as well as an excellent way to facilitate face time with the best and brightest the city has to offer," said John Hyde, Exhibition Director, Infosecurity North America. "We're on track to drive over 4,000 security professionals to the show this year - many of who are executive-level decision makers. Co-locating with these two additional leading security shows opens the door of opportunity, helping attendees meet new companies and professionals who all have one common goal: bringing home tangible tactics to fight complex, evolving cyber threats." USE provides an area solely dedicated to Unmanned Aerial Vehicles (UAVs), Unmanned Ground Robotics & Vehicles (UGVs), counter-drone solutions Counter-drone Security Solutions The second year since its inception at ISC West in April 2017, USE provides an area solely dedicated to Unmanned Aerial Vehicles (UAVs), Unmanned Ground Robotics & Vehicles (UGVs), counter-drone solutions and the software and applications that support them. Attendees will have access to hands-on demos of the latest innovations in drone technologies, conversations with industry experts about changing FAA regulations, and more. Infosecurity North America & USE "With Infosecurity North America and Unmanned Security Expo co-locating with ISC East, attendees will have access to an abundance of resources and educational opportunities, arming them with the tools and skills needed to defend against today's emerging cyber-physical security threats," said Will Wise, Group Vice President of the ISC Security Portfolio at Reed Exhibitions. "We're looking forward to having these powerhouse conferences under the same roof for the first time and bringing the brightest minds in security together to knowledge-share." Listed on Trade Show Executive's Fastest 50 Lists, ISC East was named one of the "Fastest 50" growing shows in the country by Net Square Feet of Exhibit Space and is continuing to expand. Through its partnership with Infosecurity North America and USE, ISC East will attract more attendees than ever before, providing them with access to new companies, associations and industry peers, all in the same convention center.
To succeed in business, one must be brilliant at one thing. In many cases it’s a skill, such as art, coding, engineering or design. Or that one brilliant attribute can also be a personality trait or a business process. No business will be successful unless it is at least adequate, and preferably superb, in product development, sales, and customer engagement - not to mention finance, planning, marketing and recruiting. Too many VMS producers are trying to do all these things themselves when they should be doubling up on what they are best at and leveraging the rest. It is a new mindset. Instead of obsessing about which ‘me-too’ product to supply, software producers could make their first priority finding complementary and compatible partners. Developing A Partnership Ecosystem One partner might see the opportunity to sell a solution. Another partner might know a better way to distribute a product. A third partner might provide the vertical expertise to get the customer a perfectly tailored solution. By leveraging partners and developing a partner ecosystem, a company will tend to have more unique offerings and the ability to execute faster in an ever-changing world. All this additional partner horsepower is still no guarantee a company will succeed but partnerships will also give a company a feedback channel. Many stand-alone companies plod along, never quite failing, but never getting better either. Partners are less likely to tolerate business limbo. They will be quick to utilize great products, and less wedded to the concept if it doesn’t prove out. Because the partners are in close contact with the market, they are the first responders to changing or developing needs. This is why a company should listen very closely to their partners: They are the feet on the street and the ears to the beat! Open Platform Matters Producing software takes time, and producing great software takes even longer All of this is not possible, however, if a company produces closed platform software. This is software whose functions can only be changed by the original developers. Producing software takes time, and producing great software takes even longer. This means low agility. The partners might identify great opportunities, but before the closed platform software producer can react, the opportunities might be gone - or worse, be grabbed by competitors. The slow reaction capabilities of closed platform providers will frustrate partners and may lead to the worst of all complications in a partnership: distrust. Add-On Modules and Intrinsic Scripting When the products are based on an open platform, however, they are adaptable. Then the partners have the ability to change the solution through the open software architecture. Not by changing the basic code (that would be open source) but by add-on modules and intrinsic scripting abilities. Total Integrated Solution Open platform means that the partner can easily extend and enhance the software into a total integrated solution Open platform means that the partner can easily extend and enhance the software into a total integrated solution to fulfill the customer’s needs with the minimum of effort. This gives agility, and agility means fast go-to-market abilities. Just what is needed in this fast-moving world. There are some important things to note here. The ways to extend and enhance the software have to be easy and well documented. The partners must have access to training and knowledge sharing. (It does not help to have a system for extending the capabilities of the software if the partners have to guess at the process and the documentation is rudimentary.) Open Access Is Key It is important that the business philosophy is based on openness, giving the partners full access to all relevant information. And openness is a two-way street: By being open for your partners, you also have to be open about their business. A partner might be able to develop a highly sophisticated solution but be unable to market the solution. By building a catalog of partner solutions easily accessible to customers, openness extends to ensure open access to the partners. Openness is not something a business can just tack on to their approach. It has to be in the DNA of the business from the start. In a Harvard Business Review article entitled ‘Predators and Prey: A new ecology of competition,’ JF Moore says: “A business ecosystem, like its biological counterpart, gradually moves from a random collection of elements to a more structured community.” Structured Business Ecosystem Milestone has seen this progression within the company's ecosystem Milestone has seen this progression within the company's ecosystem. They introduced training and certification requirements as part of the partnership success structure, ensuring knowledge is shared and also used in a way that is most mutually beneficial for all involved. Moore also writes: “Every business ecosystem develops in four distinct stages: birth, expansion, leadership and self-renewal.” At present, Milestone and its partners are entering into the ‘leadership’ stage, where video enabling is creating opportunities beyond those offered by a traditional video surveillance system, and into areas that provide additional business benefits to our customers. Video Enabling “A leader must emerge in the ecosystem,” Moore says, “to initiate a process of rapid, ongoing improvement that draws the entire community toward a grander future.” This is the role Milestone has played in leading the industry towards the video enabling phase and redefining the industry’s expectations of what a surveillance system is capable of. In the article, Moore underlines that “executives whose horizons are bounded by the traditional industry perspectives will find themselves missing the real challenges and opportunities that face their companies.” Getting Connected Connectors are those people with a wide range of contacts across different social circles In his book The Tipping Point, Malcolm Gladwell describes what he calls ‘The Law of the Few,’ which says: "The success of any kind of social epidemic is heavily dependent on the involvement of people with a particular and rare set of social gifts." This is based on the 80/20 principal, “which is the idea that in any situation roughly 80 percent of the 'work' will be done by 20 percent of the participants." He goes on to identify three types of people with these gifts: Salesmen, who are skilled in persuasion and negotiation; Mavens, who collect and disseminate useful information; and Connectors. Connectors are those people with a wide range of contacts across different social circles who can make introductions and create links between otherwise disparate individuals. Milestone, Key Connector In Physical Security Industry In the wider scheme of things, Milestone effectively acts as a ‘Connector’ in the business ecosystem and in the overall physical security industry. Milestone brings together companies who are brilliant in their respective fields and make it easy for them to work together to create a valuable solution for the customer. The company provides the environment for that to occur and work closely with them to ensure that the end result is useful and effective. At Milestone, partners realized that significant investments in education and training was required to create the demand for the company's products and solutions that the conservative physical security industry required. The value of partnership was learnt and the ‘open’ approach adopted, which was a central part of the thinking behind our software. Adopting The Scandinavian Management Model Milestone effectively acts as a ‘Connector’ in the business ecosystem and in the overall physical security industry Milestone extended this approach to the entire business model, creating the ecosystem that has been the driving force for success. And while the company embraced the best of the Scandinavian management model, its inclusiveness and encouragement of creativity, they still needed to have the courage to make changes to the business, changes which would ensure the best possible position to take on whatever challenges the future might hold. Milestone Partner Ecosystem Milestone have always worked in a partner-driven business mode. The company from the start was designed to be open and partner oriented. The Milestone partner ecosystem is a fundamental part of its mindset and daily operations. It is one of the major reasons for getting the company to the position where it is today. To be in a company without the partner component would be like cutting the internet and phone cables while reverting to telex and written paper letters! The company would be developing products in the dark, not knowing the demand. Open Business World Today, Milestone's partners are delivering optimal solutions to mutual customers, building a better and open business world with video as a business enhancer. All thanks to the company's open platform and community approach. To have a flourishing partner ecosystem, one must think not as a corporation but in human terms. Because companies don’t think, humans do. In all senses of the word, there is one thing that will contribute more to the success of a partnership than anything else; 'Give before hoping to receive'.
Siemens Rail Automation is a supplier of signaling systems to the rail industry worldwide. The signaling system is fundamental to the safety of a rail network as it maintains safe separation and prevents collisions. Signalers rely on the safety critical signaling features to ensure safe operation in both normal and degraded conditions. Thorough initial training and regular refresher courses in a realistic environment is essential to maintaining the signalers’ competency and knowledge of operating procedures. Siemens collaborated with Matrox to implement a unique, IP-based simulation environment for their European-rail-network client with an innovative use of streaming and recording of multiple video feeds. Simulator For Signal Monitoring A simulator allows a trainer to vary scenarios—by changing the weather, introducing obstacles on the line, incidents in stations, broken-down trains, or other things that affect the scheduling of movement of rolling stock. Additional screens from other collaborative applications, such as timetabling, are displayed for the trainee The trainer needs to monitor a trainee’s reaction(s) to a particular scenario, as it transpires. To be able to view the entire session later, for analyzing, and pinpointing areas of improvement, each individual trainee’s performance needs to be recorded as well. The trainee operator’s signaling desk contains multiple monitors for the signaling application that shows, amongst other things, the state of the signals, dynamic speed limits, state of points on the track, and train positions. Additional screens from other collaborative applications, such as timetabling, are also displayed for the trainee. Trainers too have multiple screens where they define and manage the training scenario. Networked Training Ecosystem Siemens Rail Automation met their client’s need by leveraging Matrox’s video wall and enterprise encoding portfolio as building blocks to create an end-to-end, IP-based simulation system—all on the client’s 1 Gigabit Ethernet network. At the individual trainee stations, ‘operator’ workstations host a Matrox multi-display graphics card to power an eight-monitor, 4x2 desktop configuration. In the same PC system are two Matrox Maevex 6100 quad 4K enterprise encoder cards. Capable of simultaneously capturing, streaming, and recording up to four 4K inputs, Maevex 6100 in this case captures quad Full HD inputs, composites them as a single 4K signal, and streams them to a collaborative video wall. Doing so ensures that the time correlation between the individual screens is not lost—a cursor moving across a desktop from screen to screen is seen as it happens. One of the training objectives is to support the team working between the signallers and planners Monitoring Trainee Cursor Movement This is important for the trainer to get a realistic picture. A jerky or delayed cursor movement could be construed by the trainer as indecision or hesitation on the part of the trainee. If the cursor movement by the trainee—including between screens—is smooth, it is imperative for it to be seen live and recorded as being smooth. In addition to the above are three dual-monitor timetabling workstations and a quad-monitor trainer workstation, each with a Matrox graphics card and Maevex 6100 encoder card to stream desktop content to the collaborative display wall. The timetabling workstations are used by trainee timetable planners to make on-the-day changes. One of the training objectives is to support the team working between the signalers and planners. Reviewing Training Sessions On the video wall are 12 monitors in several arrangements that enable the trainer to control the simulation environment and monitor trainee signalers and planners. The video wall can also be used collaboratively to replay and review the training session. This is all from a single, low-footprint Blue Chip Ultima 2M system that hosts a combination of Matrox Mura IPX decoder cards and Matrox Mura MPX input/output video wall cards, which work together to seamlessly decode and display the various incoming streams. The rail network uses Matrox MuraControl for Windows video wall software to manage the incoming IP sources, presenting the information on the wall in a way that looks like the original setup at the trainee’s desk. Matrox provided product and configuration training for Siemens personnel, onsite at Siemens Rail Automation’s headquarters Product And Configuration Training These ‘video wall copies’ allow trainers and other decision makers to remotely, and instantaneously, see the trainee’s reaction to a given situation. Desktop views are easily switched between trainees. Additionally, Maevex 6100 allows training sessions to be simultaneously recorded to network storage from where the simulations are played back on demand to the individual trainee, or to other interested parties. To complete the offering, Matrox provided product and configuration training for Siemens personnel, onsite at Siemens Rail Automation’s headquarters. Successful Implementation Siemens Rail Automation has deployed the IP-based signaling simulator as part of a major project in a leading European-rail-network organization where it is performing in line with the rail industry’s stringent standards. Similar deployments for other clients are being planned. Using Matrox’s video wall and recording technologies has been instrumental to the successful implementation of this IP-based signaling simulator" Using the standard network to stream the various elements of the simulator in real time has offered many benefits to the client. The video wall displays copies of the trainer’s own screens, as well as a selected trainee’s screens. This IP-based implementation is easily scalable and allows multiple trainees to be participating in the same training session—with the trainer able to select which trainee to be overseeing at a given time. Andy Powell of Siemens Rail Automation says, “Using Matrox’s video wall and streaming and recording technologies has been instrumental to the successful implementation of this pioneering IP-based signaling simulator in our client’s organization. Without Matrox, this clearly wouldn’t have been achievable.”
Even religious organizations recognize that in today’s world, planning for any large gathering of members now requires more emphasis on security. This is especially true for an event that draws participants from around the world to discuss church doctrine and policies, and hosts numerous activities for hundreds of children. A denomination of 1.5 million worldwide, the Church of the Nazarene gathers its members every four years to ratify resolutions, elect leaders and worship together. In 2005, more than 30,000 met at the Indianapolis Convention Center and RCA Dome, and were joined by another 15,000 via the Internet. For many years, it was enough for security personnel to patrol the convention floor with two-way radios. Convention organizers locked up expensive items at the end of the day and were careful about giving out keys. In 2005, however, a greater awareness of security vulnerabilities compelled them to introduce onsite photo ID badging. The challenge was to facilitate registration for such a large crowd and provide security for the children in attendance. The small footprint of the DTC300 printers made them easy to deploy into the limited counter space and were highly accessible but not at all intrusive" Fargo DTC Printers For Name Tags The denomination selected Daymark Solutions to provide Fargo DTC300 Direct-to-Card Printers/Encoders and supplies. Daymark’s involvement began with the design of ID cards and the integration of nametag production with online registration. To handle registration, the denomination headquarters’ IT department set up 20 computerized, self-registration stations. Most attendees pre-registered on the Church of the Nazarene website, which sped their check in. Others chose to register at the event. In either case, attendees finished checking in by printing out their own plastic nametags on the Fargo printers located at each station. “The small footprint of the DTC300 printers made them easy to deploy into the limited counter space,” said Ken. “They were highly accessible but not at all intrusive.” The small size became important later, as well. “The registration area could not be completely secured each evening, so we felt it necessary to collect all 20 printers at the end of the day, store them in a secured area over night and then redeploy them each morning of the week-long convention,” he said. “The small, lightweight form factor of the DTC300 printers definitely made this job much easier.” Color-Coded Identifiers Additional pre-convention services provided by Daymark Solutions included onsite photo ID badging at denomination headquarters for General Assembly workers and pre-printing delegate nametags at Daymark’s ID card service bureau. The General Assembly itself is actually four conventions in one: Nazarene Missions International, Nazarene Youth International, Sunday School Ministries and Children’s Ministries. Color-coded identifiers were used in the card layouts to signify various levels of access, including after-hours access to the exhibit hall Once the assembly and convention got underway, Daymark acted as an onsite service bureau to produce last-minute and replacement delegate nametags and photo ID cards for all convention staff members. Four Daymark employees were onsite during the entire event. “This is the first time we’ve been involved on this scale,” said Linda Livengood, Daymark President. “The dynamic and temporary nature of the situation didn’t lend itself to deploying special automated card access or video surveillance systems,” said Ken Livengood, Linda’s husband and Vice President of Daymark. Instead, color-coded identifiers were used in the card layouts to signify various levels of access, including after-hours access to the exhibit hall. Daymark provided printer training and supply management assistance to volunteer registration workers. Creating Novelty Photo Cards In addition to using the Fargo printers for registration, Daymark furnished two DTC300s to the Nazarene Missions International exhibit for producing novelty photo cards. The exhibit featured several five-foot-tall characters with face cut-outs, depicting a person in native dress in front of a landscape typical for that region. Daymark also produced colorful nametags for contestants in the 3rd annual World Bible Quiz, the highest competition level for Nazarene Children’s Quizzing. Part of the church’s Children’s Ministries, this year’s competition had 2,200 participants consisting of children in grades one through six. Each grade had its own color-coded nametag with Quizzing logo graphics. In another event, geared to raise awareness of children’s world missions, seven separate ‘regions’ were created, each with a unique craft. Children received a ‘passport’ ID card, complete with their photo and realistic passport graphics at each region they visited, thus turning them in to ‘world travelers’. By issuing photo ID badges to all individuals who worked directly with children, organizers helped parents feel more confident that only authorized individuals were with their children" Controlling Access To Restricted Areas More than 20,000 nametags were printed during the convention using a database compiled from both online and onsite registrations. “Being able to receive a personalized plastic nametag instantly with attractive printing was extremely appealing to everyone,” Ken said, “not only because the technology to print them was ‘cool,’ but because this type of durable and attractive nametag also provided a meaningful keepsake of the convention.” “In addition, denomination officials recognized that security has become more important than in past years,” Linda said. “Photo ID credentialing definitely helped control access to restricted areas. Also, with so many children’s activities planned for the assembly and conference, child safety was a major concern. By issuing photo ID badges to all individuals who worked directly with children, organizers helped parents feel more confident that only authorized individuals were with their children.” Fargo’s SmartLoad Ribbon Cartridge “The stations were staffed with volunteer assistants, who came and went at all times,” said Ken. “It would have been impossible to provide complete training for everyone on how to load printer supplies. The simplified supply loading of the DTC300s made it easy for trained volunteers to pass along the procedure to their fellow staff members.” He was referring to Fargo’s SmartLoad Ribbon Cartridge, first featured with the DTC300 unit. A SmartClean Roller is also integrated into every cartridge, eliminating separate card-cleaning mechanisms. “Denomination officials responsible for convention arrangements were frankly in awe of how the DTC300 card printers virtually eliminated the hassles associated with nametag issuance they had experienced in the past, while providing a superior end product,” Ken said. They were happy to report that no major incidents occurred during the convention. For an event that carried the message of welcome to all who attended, this was, perhaps, the best outcome of all.
The Wisenet hybrid recording solution has been installed at New Cross Hospital, Wolverhampton by electronic security specialists, JKE Security. “The medium term objective is to provide the hospital with a complete end-to-end Wisenet solution incorporating the very latest video surveillance technology,” said Dan Mather, director of Derby based JKE Security. “However, New Cross Hospital is not alone in having to carefully manage its budgets and with this in mind, the priority has been to install a hybrid recording solution which comprises a combination of HD+ and NVRs. This has enabled the images from all existing analog and IP cameras installed throughout the hospital to be recorded at the highest possible resolution.” New Cross Hospital, which is run by the Royal Wolverhampton Hospitals NHS Trust was originally built circa 1900 as a workhouse. It now provides 700 beds, employs almost 9500 staff and is the largest teaching hospital in the Black Country. In 2004 the United Kingdom's first purpose built specialist heart center was opened on its site.AHD technology enables the Wisenet HD+ DVRs to record high-definition images Large Storage Capacity A total of 17 recording devices have been installed. These include 4 x Wisenet 32 channel XRN -2010 NVRs which each have 21 Terabytes of on-board storage and 13 x Wisenet HD+ 16 channel SRD-1694 DVRs, each with 5 Terabytes of storage. Using AHD technology, the Wisenet HD+ DVRs are able to record high-definition images transmitted over the hospital’s existing coax cabling. “An important aspect of this project is that the Royal Wolverhampton Hospitals NHS Trust wanted a recording solution which would be totally compliant with the new GDPR data protection regulations,” said Dan Mather. “Having taken advice from Midwich, the distribution company which we source our video surveillance products from, and having attended a 3 day training course conducted by Hanwha Techwin, we had the confidence to recommend the Wisenet hybrid recording solution to the Trust both in terms of its compliance with GDPR and the user-friendliness of the recording devices.”For the first time in years we are now able to view our entire system on one platform, which is functional and easy to operate" Effective Healthcare Security “Having successfully completed the first phase of the upgrade, we are looking forward to installing over 200 x Wisenet cameras throughout the hospital in the near future in order to provide security personnel and the hospital’s managers with a powerful tool to maintain a safe and secure environments for doctors, nurses, administration staff and patients.” Paul Smith, Trust Security Manager and Local Security Management Specialist said “We looked long and hard for a suitable solution of integrating our older systems with newer IP systems on the site. For us the best option came in the form of the Wisenet software and recording units and for the first time in years we are now able to view our entire system on one platform, and a platform that is functional and easy to operate." "All of our pre-existing cameras have been synced with the new software with the assistance of JKE Security Ltd. I look forward now to the next stage which will be to replace end of life cameras for the much more technologically advanced kit, which will enable us to use the smarter functions of the Wisenet software.”
GardaWorld’s cash handling business is North America’s largest, with its ubiquitous red and white trucks easily spotted throughout Canada and the United States. With hundreds of facilities and handling centers, GardaWorld processes currency for an entire continent, monitored by complex video surveillance technologies, working together to ensure the integrity of their processes and operations. Headquartered in Montreal, Canada, GardaWorld provides business solutions and security services. With over 62,000 staff globally, GardaWorld is one of the largest privately-owned security companies in the world, protecting people, assets, and reputations on a daily basis, performing critical tasks to protect and secure in an increasingly chaotic world. Efficient Central Monitoring When the time came to upgrade existing video surveillance operations for the company’s cash handling business as well as installations for the company’s newest sites, the task was complex with unique requirements and on a massive scale spanning two countries. IDIS technology, known for its power, flexibility, modularity, and low total cost of ownership, stood ready to meet the company’s needs.DirectCX TVRs were installed at legacy sites to ensure zero downtime for GardaWorld’s video surveillance capabilities Upgrading the legacy GardaWorld video surveillance solution across their 250+ sites required the installation of over 700 IDIS cameras and the establishment of two major central monitoring facilities. The inter-compatibility inherent in the IDIS Total Solution allowed the powerful and intuitive video management software (VMS) solutions, IDIS DirectCX and IDIS Solution Suite, to harmonize at GardaWorld central monitoring facilities. DirectCX TVRs were installed at legacy sites to ensure zero downtime for GardaWorld’s video surveillance capabilities, and IDIS DirectIP network video recorders (NVRs) were incorporated rapidly thanks to their ease and speed of installation and configuration. Reduced Ownership Cost The IDIS solution for GardaWorld was not only rapidly deployed thanks to the simplicity of DirectIP and IDIS VMS; the modernized monitoring system also comes with a low total cost of ownership due to a reduction of cabling cost thanks to IDIS DirectCX TVRs, the lack of any annual service management agreement or licensing fees for IDIS VMS, and less training time required from the single remote application used for managing each device on the system.IDIS solutions have proven flexible, scalable, and customizable to deliver the appropriate technology "IDIS meets our high standards and more with a surveillance offering that is as committed to our security requirements as we are. IDIS technology delivers powerful features and capabilities in a variety of ways that meet needs as diverse as our differing locations and custom requirements." "Whether analog or IP networked solutions, new installations or upgrades, or at urban or remote sites, IDIS solutions have proven flexible, scalable, and customizable to deliver the appropriate technology in the ideal way for each requirement." "We are pleased with the partnership we have created with IDIS over the past year and look forward to the continued benefit we’ll receive from current and planned installations of IDIS technology," Guy Côté, Vice President and Chief Security Officer, GardaWorld. Integrating Analog And Digital Surveillance GardaWorld’s exceptional footprint and storied legacy in North America meant there was a highly varied set of conditions and requirements for optimizing video surveillance operations. With a mix of existing analog and digital surveillance in existing facilities and requirements for initial installations in newer facilities, GardaWorld articulated complex security needs for more than 250 individual sites throughout Canada and the United States, each requiring high quality video surveillance and networking with a mix of analog and digital technology.The rollout of IDIS technology required training for operators and monitors of surveillance equipment Within individual facilities, existing video surveillance reflected a substantial level of upgrade complexity. The number of cameras at each site varied, with additional variances in age and operations for prior installations. Due to the nature of GardaWorld’s operations, it was imperative that no interruption of security monitoring would occur during the transition to IDIS technology. Further, the rollout of IDIS technology required training for operators and monitors of surveillance equipment at various locations, a potential challenge given the scale of the rollout and upgrades. Customizable Security Solution The ability of the powerfully modular and customizable IDIS Total Solution were an ideal fit for GardaWorld’s security needs, delivering benefits from the start, and are still ongoing, of the installation. GardaWorld benefitted from worry free integration of existing technologies and the installation of a flexible, customized solution that blended analog HD-TVI technology with next-generation IP networked surveillance, as appropriate to each site, linked and managed by the powerful and highly customizable IDIS Solution Suite VMS. The installation met GardaWorld’s requirements for seamless upgrade and technology handover, minimizing downtime and supporting the critical nature of GardaWorld’s operations.The seamless integration under IDIS’s powerful connectivity and simplified installation and use has reduced training time for GardaWorld staff Seamless Security Integration GardaWorld facilities now benefit from modernized, functionally rich cameras and recording devices that deliver clearer and smoother surveillance, and hasten an operator's ability to identify and mitigate potential incidents and fully review and respond to questions about operational security. The seamless integration under IDIS’s powerful connectivity and simplified installation and use has reduced training time for GardaWorld staff and eliminated the most common headaches associated with mass upgrades and new installations of security technology. Better surveillance and security operations for GardaWorld pass through to a more secure position for GardaWorld staff and customer assets around the world, further confirming GardaWorld’s place as a market and innovation leader in the security space.
Covering a 2,400 square kilometre area with 110,000 residents, the Chatham-Kent Police Service (CKPS) is dedicated to making its community the safest in Ontario, Canada. With a force of 171 officers and 70 civilian employees, the CKPS has been adopting new technologies to better protect the public and ultimately, prevent crime in its community. Consequently, the CKPS has deployed the Avigilon High Definition (HD) Surveillance System at its headquarters to boost security onsite and deliver detailed, solid evidence to the court to meet disclosure requirements and achieve an overall higher rate of conviction. After facing several insurmountable challenges with its previous video surveillance system, including inflexible and unreliable hardware and a lack of local support, the CKPS decided to deploy a new, more advanced HD surveillance system to enhance staff safety, secure assets including firearms and other resources, protect the mission-critical IT infrastructure at the 911 control center, and monitor prisoners in the holding areas. “We wanted to augment our existing security plan with added video surveillance of both the interior and exterior of our 6,000 square metre building for greater overall protection,” explained Inspector Tim Mifflin of the CKPS. “It is also our responsibility to monitor prisoners for court purposes and provide reliable—and useable—video evidence. With the new Avigilon HD Surveillance System, we are far better equipped to successfully meet our disclosure requirements.”The CKPS has installed two Avigilon HD network video recorders (NVRs) with automatic failover Facilitating Video Evidence Collection Working closely with the team at SECURaGLOBE Solutions, a provider of surveillance system design, installation, and service, the CKPS assessed three video surveillance systems. “After careful review and unanimous support from our board, Avigilon was quickly identified as the best surveillance solution to help us improve security onsite and provide the courts with the best evidence possible to successfully meet our disclosure requirements,” said Inspector Mifflin. “Avigilon won based on performance, cost, and ease-of-operation.” Officers and administrators at the CKPS seamlessly manage the Avigilon HD Surveillance System using Avigilon Control Center network video management software (NVMS) with HD stream management (HDSM) and installed 12 Avigilon analog video encoders to dramatically improve the performance of its existing 48 analog cameras. The CKPS has also installed two Avigilon HD network video recorders (NVRs) with automatic failover to store 30 days of continuous surveillance video with greater reliability and redundancy. According to Inspector Mifflin, installation was simple and straightforward. “SecuraGlobe and Avigilon worked together to provide excellent support and training on the new system.”The Avigilon HD Surveillance System is able to deliver more precise synchronization Accurate Audio-Video Synchronization To help meet stringent court disclosure requirements and provide the most reliable evidence possible, the CKPS needed to improve its audio recording capabilities to ensure precise audio/video synchronization of surveillance footage. “Along with video, well-synched audio is essential to our ability to provide useable evidence to the court,” explained Shannon Postma, information systems technician at the CKPS, who has installed microphones in common areas to record suspects throughout the legal process. With its previous system, audio and video was not well-synched, often leading to the inadmissibility of evidence in court. The Avigilon HD Surveillance System is able to deliver more precise synchronization because it is a complete, end-to-end solution engineered to ensure that all data is accurately time-stamped. “With Avigilon’s superior synchronization capabilities, we can now provide the best evidence possible.” Avigilon Control Center software’s advanced functionality and simple management tools have also been a key selling feature for the CKPS Postma can also create a standardized format to facilitate audio transcription that is compatible with the Police Service’s dictation system, something they were not previously able to do without a lot of time and effort. “Before installing the Avigilon HD Surveillance System, we would have to physically play the tape, hit pause, and transcribe the audio by hand—an extremely time-consuming task,” said Postma.It takes one tenth the time to search, playback, identify, and copy video to create a file to be used in court Enhanced Functionality With Reduced Response Time Avigilon Control Center software’s advanced functionality and simple management tools have also been a key selling feature for the CKPS, especially when it comes to improving their evidence collection abilities. “When I create a video using Avigilon Control Center software, I can easily pinpoint an incident, overlay comments, include incident numbers, and even create a PDF of the exact detail required, dramatically improving our ability to provide full and accurate disclosure,” said Postma. Using their former surveillance system, a CKPS employee would have to pull video from the system and review footage by hand to identify an event, which was very labour intensive. “With our previous system, it would take the better part of a full time employee’s day to review and prepare footage for court,” explained Inspector Mifflin. “Now, that employee can be redeployed to other functions that will boost security throughout the community.” According to Postma, Avigilon Control Center’s powerful functionality and search capabilities are tenfold better than her previous system, as is overall image clarity. “It literally takes one tenth the time to search, playback, identify, and copy video to create a file to be used in court—a huge selling point for me,” noted Postma. And while the previous system claimed to deliver precise image detail, the hardware was unable to keep up, making evidence collection difficult. “Avigilon Control Center software is very, very capable of doing what I need it to do to help me be as successful in my job as possible.” Using Avigilon Control Center software, Postma is also able to assign limited functionality to specific users to reduce the number of individuals involved in the manipulation of evidence, further ensuring its integrity for court purposes.Avigilon’s use of JPEG2000 compression technology dramatically increases image capture quality Reliability In High-Risk Environments Avigilon’s rich feature set and easy management tools have resulted in greater operational efficiencies and improved overall productivity for the CKPS. “With the Avigilon HD Surveillance system installed, we immediately save personnel time,” stated Inspector Mifflin. “In the long term, the Avigilon HD Surveillance System will become a routine function of the lock-up officer, freeing up time for the IT services team and forensic identification unit, who have until now been the system’s main users.” According to Postma, the Avigilon HD Surveillance System has already saved her valuable time. “I am confident that the system is up and running all the time, so I no longer spend unnecessary time checking on the system,” she said. In addition, Avigilon’s use of JPEG2000 compression technology dramatically increases image capture quality and intelligently manages the progressive transmission of images at variable resolution to reduce bandwidth requirements and associated storage costs. Working in a high-risk environment in which police officers are interacting with suspects and prisoners around the clock, the CKPS identified reliability as a top requirement for its new surveillance system. Configured with two network video recorders installed in a secure server room, the Avigilon HD Surveillance System promises automatic failover and complete redundancy. “With up to 2,000 prisoners annually in our holding cells, it is critical that our surveillance system stay up and running all the time – it simply cannot go down,” explained Postma. “The fact that Avigilon delivers a solution with automatic failover and full redundancy was a huge selling point for me.” Community Safety By deploying the Avigilon HD Surveillance System, the CKPS can deliver irrefutable, conclusive evidence on which to confirm and convict, leaving little room for doubt. “The Avigilon HD Surveillance System is a building block for us as we expand our security initiatives to add surveillance at remote service centers and implement criminal and general surveillance across our jurisdiction for greater overall protection,” concluded Inspector Mifflin. “With Avigilon in place, we can confidently deliver on our promise to provide a safer community for all our residents.”