STANLEY Security, an integrator of comprehensive security solutions, appointed Chadi Chahine as Chief Financial Officer. Chadi will be responsible for helping accelerate short- and long-term business objectives while also ensuring strategic financial decisions and initiatives operate with excellence. “Chadi will be a pivotal member of the STANLEY Security team, leading the overall financial strategy and planning while also laying the groundwork for future corporate initiatives,” sai...
PerpetuityARC Training, part of Linx International Group - the world’s renowned provider of accredited security systems training courses, is responding to a surge in demand, for its portfolio of online training courses. The company is experiencing unprecedented international demand from organizations of all sizes, operating across a wide range of sectors, as they look to ensure they have the skills in-house to coordinate their response to the rapidly changing coronavirus (COVID-19) situati...
Focused on Revenue, Knowledge and Branding, whether its profitable new cloud services, specialist ‘how to’ training or simply making a company stand out from the competition, GAP has what a business needs for success. Pyronix has launched their ‘GAP’ initiative, in an effort to help installers and their businesses grow, by working smarter and building their brand. Key areas Providing free tools to make an installer’s business grow faster, GAP focuses...
ESA is now offering select free CEU courses in recognition of the economic challenges for businesses affected by COVID-19. These six courses extend the opportunity to learn new topics and to work toward certification or licensing while many might have reduced workloads. Training gift certificate access The following courses are free in the month of March: Job Safety Reminders Troubleshooting Panels and Power Supplies Troubleshooting Intrusion Alarm Devices Codes and Standards Refresher...
Pulse Secure, the provider of software-defined secure access solutions, announces a new distribution partnership with Inforte to grow and better support its channel community across Turkey, and to meet accelerating demand for Zero Trust access security. Inforte is a value-added distributor specializing in the new generation of information security solutions. Inforte provides innovative services to support its community of over 100+ partners with pre-sales and post-sales services, logistics, mar...
Quantum Corporation announces it has completed its acquisition of the ActiveScale™ object storage business from Western Digital Technologies, Inc., a subsidiary of Western Digital Corp. The acquisition expands Quantum’s leadership role in storing and managing video and other unstructured data using a software-defined approach. Jamie Lerner, President and CEO, Quantum commented, “The strategic acquisition of ActiveScale bolsters our existing product portfolio and expands our ad...
Symmetry Business Intelligence analyzes how a person’s access activity is tracked and patterns established based on a risk score methodology. Anomalous behavior may raise a person’s score, and high-risk identities are flagged in a dashboard. Identify the employees Dashboards within Symmetry Business Intelligence provide the security team with an at-a-glance look at identities with the highest risk scores. Scores are generated based on the reader location, time of day and a user’s access patterns. Symmetry Business Intelligence helps to easily identify the employees, contractors and other identities that may pose the highest risk to a company. “Symmetry Business Intelligence highlights anomalous behavior, helping organizations discover unauthorized access patterns and possible threats worthy of further investigation,” said AMAG Technology, COO, Howard Johnson. “It’s a natural extension of any security program.” Easily integrate with other systems Keeping in line with AMAG’s commitment to providing open solutions, Symmetry Business Intelligence has been designed from the ground up to easily integrate with other systems. Over the past five years, AMAG has released Symmetry CONNECT identity management, Symmetry GUEST visitor management and Symmetry incident management, all open, cloud-based security systems designed to provide more flexibility and options for the end-user.
Tavcom Training, globally renowned provider of accredited security systems training courses and part of the Linx International Group - is celebrating its 25-year anniversary with the opening of a state-of-the-art training center of excellence. Developed in partnership with CrossConnect Training, the center in Shipley, West Yorkshire is ideally located to meet all the training needs of the many security professionals in the North of England. Security systems training courses Expansion of Tavcom is in response to unprecedented demand for our accredited courses" With two world-class teaching facilities in the UK (Hampshire and West Yorkshire) and a growing portfolio of bitesize and online interactive courses, Tavcom is making it easier for security professionals at all levels, to access its award-winning and internationally recognized security systems training courses. Managing Director of the Linx International Group, David Gill, said, “This significant investment and expansion of Tavcom is in response to unprecedented demand for our accredited courses, by installers the length and breadth of England.” The new center boasts excellent road and public transport links to and from Liverpool, Manchester, Warrington, Huddersfield, Bradford, Leeds, Harrogate, Doncaster, Darlington and Middlesbrough. Technical security training expert David Gill adds, “As part of Linx’s commitment to professionalism and the raising of standards across the industry, we need to make the right training available, accessible and affordable to all. This important new center replicates the class-leading facilities at our facility in Hampshire that has established Tavcom as the premier provider of technical security training in the UK, for more than 25 years.” Technical Director at CrossConnect Training, Geoff Crossley commented, “We at CrossConnect Training are really looking forward to the opening of our new training center, and excited by the opportunity to work closely with Tavcom Training to provide a high quality learning experience to delegates from across the Northern Britain.” BTEC Level 3 courses Practical CCTV installation Both future-proofed centers are fully equipped with all the technical infrastructure and equipment (Tavcom is vendor agnostic) required to deliver Tavcom’s portfolio of more than 100 training courses. The new center will welcome students in June and July, when it runs its hugely popular BTEC Level 3 courses Practical CCTV installation and Practical Intruder Alarms. In addition to its extensive facilities and training programmes in the UK, Tavcom also operates internationally through a purpose-built training center in Singapore and courses hosted in Africa and the Middle East.
Pulse Secure, the provider of software defined Secure Access solutions, announces that growing demand for hybrid IT and Zero Trust resulted in over 110% annual increase in sales of its Advanced Access Suites. Additionally, the company announces continued achievements in new business, product offerings, customer service and corporate growth. Enterprises are taking advantage of workforce mobility and Internet of Everything connectivity while managing rising security risks and data protection obligations. According to a 2020 Zero Trust Progress Report, 40% of IT organizations surveyed will increase their access management budgets through 2020, with more than half planning to move Zero Trust access capabilities to a hybrid IT (on-premises and cloud) implementation. Delivering continuous user and device authentication “Growth in our secure access suites validates that organizations see value in consolidating disjointed tools and disparate policies in favor of more integrated platforms designed for hybrid IT. The results of which fortify their security posture and deliver demonstrable productivity, visibility and compliance benefits,” said Sudhakar Ramakrishna, CEO of Pulse Secure. Pulse Secure’s Zero Trust value proposition is realized through its award-winning Access Suites “We remain focused on providing the easiest, most comprehensive portfolio of secure access solutions that allow enterprises and service providers the greatest flexibility, efficacy and scale as they advance their digital transformation and cloud computing interests.” Pulse Secure’s Zero Trust value proposition is realized through its award-winning Access Suites. The Suites deliver continuous user and device authentication, protected connectivity, and extensive visibility and threat response across mobile, network and cloud environments. Single-Pane-Of-Glass management The integrated Suite provides easy access for end users and single-pane-of-glass management for administrators. Organizations can centrally orchestrate Zero Trust policy to enable compliant access to applications, resources and services no matter where they reside; on-premises, in private cloud and public cloud environments. Key annual milestones of the company’s outstanding growth in Secure Access include: Access Suites sales grew by 43% and account for half of all sales Access Suite, Advanced edition sales grew by 112%, aligned to increased multi-cloud IT adoption New customer acquisition grew by 67% with subscription sales growing by more than 20% Managed Service Provider (MSP) sales grew by 42% as MSPs leverage new program benefits Activating software defined perimeter Pulse SDP is an access suite add-on which activates software defined perimeter (SDP) featuresPulse Secure is uniquely positioned to bring together core secure access functions with required interoperability for hybrid IT and multi-cloud. Purchased separately or as part of a Suite, the company’s portfolio includes remote access, Mobile Device Management (MDM), Multi-factor Authentication (MFA), Single Sign-on (SSO), endpoint and IOT device security, Network Access Control (NAC) and virtual Application Delivery Controller (ADC) solutions. Introduced last year, Pulse SDP is an access suite add-on which activates software defined perimeter (SDP) features within existing suite components to provide direct device-to-application trusted connectivity only after successful user, device and security state verification. Security posture validation Pulse Secure continues to invest in its Secure Access portfolio and customer service initiatives. The company delivered hundreds of new and enhanced features in 2019, including: Enriched user experience with always-on and per-app multiple L3 tunneling and intelligent load balancing Enhanced user and device security posture validation via native agent and agentless Client Provisioning automation via DHCP and OpenStack support and extended CLI and REST-API functions New Entity and User Behavior Analytics (EUBA) leveraging machine learning (ML) Broader conditional access controls and third-party integrations across NGFW, SIEM, MFA, SSO, endpoint security, and Industrial Control System (ICS)/IoT connectivity Offering remote access software To complement solution innovations, Pulse Secure also rolled out new training and certification programs through its global network of authorized training partners. To date, hundreds of customers and partners have attended the company’s training programs and more than 350 professionals have achieved certification. Pulse Secure wants to help businesses continue to run while keeping employees, friends, and family safe Additionally, the company recently announced offering remote access software to organizations as they support employees working from home during the Coronavirus health crisis. In a world where natural and man-made disasters occur, Pulse Secure wants to help businesses continue to run while keeping employees, friends, and family safe. Institutionalized professional development Pulse Secure’s attention to employee empowerment, engagement and corporate culture continues to attract top talent globally. Pulse Secure increased its global workforce by 6% in 2019 across support, engineering, sales and marketing, and institutionalized professional development for all departments. Pulse Secure was distinguished as a ‘Great Place to Work Certified Company’ this past fall. The certification was based on independent survey results of employee experience and culture measured against global benchmark data. The company was also recognized among the top Workplaces by the Bay Area News Group for the second year in a row.
Pelco Learning Center (PLC) is an online platform that gives clients access to training content 24 hours a day, seven days a week. Users can smoothly manage their organization’s required certifications for key Pelco products, while increasing their knowledge of Pelco’s solutions to ensure their company is fully leveraging all that they have to offer. Other key benefits include: Organized eLearning content in a single location Tracked progress and performance More efficient learning and development time Reduced support time and cost during troubleshooting Improved buying experience for end users and resellers Access the PLC Portal to gain access to a wide range of practically beneficial training content and certification courses to maintain the competitive edge in the industry by harnessing all that Pelco has to offer.
The Security Industry Association (SIA) has named three leading experts from industry and government to join the list of high-profile keynote speakers and other security luminaries appearing at the 2020 ISC West as special guest speakers for key SIA events at the United States’ largest converged security trade show. ISC West 2020 will take place March 17-20 at the Sands Expo in Las Vegas, Nevada. SIA’s The Advance On March 17 at The Advance, SIA’s annual membership gathering, attendees will hear featured remarks from William Wilkins, executive director of global security operations at Valero Energy Corporation. Wilkins’ presentation – “Lifelong Learning of a Global Security Officer: The One Lesson That Took Me the Longest to Learn” – will highlight the chief security officer framework and key lessons security professionals can learn from. In addition to Wilkins’ remarks, attendees at The Advance will review official association business, recognize outstanding volunteer achievements, exchange market intelligence and enjoy complimentary lunch and networking. SIA InteropFest & Cocktail Reception on March 18 will feature insights from special guest speaker Daryle Hernandez SIA InteropFest The SIA InteropFest & Cocktail Reception on March 18 will feature insights from special guest speaker Daryle Hernandez, chief of the Interagency Security Committee (ISC) in the U.S. Department of Homeland Security’s Infrastructure Security Division. SIA InteropFest, which showcases interoperability among physical security solutions leveraging SIA’s Open Supervised Device Protocol (OSDP) technology standard, will also include technology interoperability demonstrations, examples of how integrators and security professionals implement SIA OSDP and free cocktails, hors d’oeuvres and networking. SIA Women in Security Forum Breakfast On March 20 at the SIA Women in Security Forum Breakfast, attendees will hear a presentation from Jaime Paris Boisvert, General Manager for Siemens Smart Infrastructure based in Boston, Massachusetts, USA. Attendees will also enjoy complimentary breakfast and top-tier networking with women in the industry and learn about SIA’s Women in Security Forum, an initiative to engage security professionals in promoting, recruiting and cultivating women’s leadership to promote a more inclusive and diversified industry. In addition to hearing from these experts at SIA’s events, ISC West attendees can hear top-quality keynote presentations from Charles Burns, Head of Security – New Mobility at Uber; Michael MacKenzie, General Manager of Amazon IoT connectivity and control at Amazon Web Services (AWS); and Brigadier General (retired) Christopher Fowler, Former Deputy Chief of Operations for the City of Seattle Police Department. Securing a connected future with IoT On Wednesday, March 18, in the presentation Scaling Enterprise Risk Management at the Speed of Global Transportation, Burns will explain how Uber navigates a challenging landscape by using technology to enable their business, secure company assets and ensure the safety of riders and drivers globally. 'The Threat from Within’ will address the threat of workplace violence involving current or former employees On Thursday, March 19, MacKenzie’s morning keynote address – On the Edge of Transformation: Securing a Connected Future With IoT – will explain how AWS IoT enables organizations to protect the evolving security-focused Internet of Things ecosystem, built on the rapidly progressing marketplace underscored by the convergence of our digital and physical worlds, in order to secure the connected world of tomorrow. ‘The Threat from Within’ Later that day, Fowler’s presentation – ‘The Threat from Within’ – will address the threat of workplace violence involving current or former employees, what we can do before incidents take place to help prevent them and how to optimize processes to address an event if it does happen. The ISC West keynote series is free and open to all attendees of the show. “Each year at ISC West, thousands of security professionals gather to explore the latest innovations in security technology, unlock top-quality networking and education and get actionable insights to help their businesses succeed,” said Don Erickson, SIA CEO. 2020 SIA Education@ISC conference program Don adds, “SIA is thrilled to welcome Jaime Paris Boisvert, Daryle Hernandez and William Wilkins as the featured speakers for SIA’s key 2020 events at ISC West. These luminaries will be a valuable addition to the robust lineup of security industry leaders featured in the ISC West keynote presentations and the SIA Education@ISC conference program, and we look forward to their high-impact, informative presentations to SIA members and attendees.” ISC West and SIA are partnering to present the 2020 SIA Education@ISC conference program ISC West and SIA are partnering to present the 2020 SIA Education@ISC conference program, the top industry resource for vendor-agnostic security and network training. The 2020 SIA Education@ISC conference program includes nearly 100 accredited sessions covering hot topics in connected security, unmanned systems, smart cities, loss prevention and supply chain and more. Countering global security threats The program is designed to provide the necessary knowledge security professionals require to prevent threats and make a real-world impact in an increasingly converged security landscape. ISC West attendees can purchase single-session passes or one-, two- or three-day packages for the SIA Education@ISC program to unlock critical information on the newest technologies in security. Register now to save $100 off the onsite conference registration rates. Additional SIA events at ISC West include the Market Leaders Reception – a cocktail and networking reception and the premier kickoff to the trade show on Tuesday, March 17 – and the SIA RISE Happy Hour at Topgolf Las Vegas, a lively outing for young security professionals and those new to the industry on Thursday, March 19. SIA will also unveil the winners of the 2020 SIA New Product Showcase Awards – the flagship awards program at ISC West honoring innovative security products, services and solutions – on Wednesday, March 18.
Check Point announced that its SecureAcademy education initiative reached a major milestone with the 100th academic institution joining the program to provide a comprehensive cyber security curriculum to students. SecureAcademy offers an in-depth academic program to higher learning institutions worldwide, promoting educational and career opportunities in cyber security for students. SecureAcademy courses are now available at 100 universities in 40 countries, helping to shape the cyber-experts of the future and narrowing the cyber skills gap. Recent research shows the number of unfilled cyber security roles now stands at 4.07 million professionals globally, up from 2.93 million last year. Identifying and resolving security threats Check Point works with recognized national and international universities, colleges and accredited higher education institutions to deliver the SecureAcademy program’s courses. These introduce students to cyber security concepts such as identifying and resolving security threats, and give hands-on experience with security solutions. Completing the course gives students industry-recognized certifications in cyber security skills. Check Point offers the SecureAcademy instructor training courseware, instructor certification, software licenses and marketing support completely free of charge. Students who pass the certification exam upon completion will be extended an interview opportunity for employment at Check Point global offices or its network of more than 5000 affiliate organizations. Cybersecurity skills gap We can give students a deeper understanding of the sector, and a fast-track route to employment" “This milestone clearly shows the value that both students and leading education institutions place on the SecureAcademy program, which is helping to equip the next generation of cyber-warriors with the skills they need to succeed in the industry,” said Shay Solomon, director for education services, Check Point Software Technologies. “The cybersecurity skills gap is large and still growing, so initiatives such as SecureAcademy and our innovative Knowledge Programs will be key to attracting and engaging students to help bridge that gap. By offering range of opportunities for formal learning and professional development, we can give students a deeper understanding of the sector, and a fast-track route to employment.” IoT security As part of Check Point’s commitment to develop the next generation of cyber security professionals, it is also offering a new, free 4.5 hour online technical training course via Cybrary.it, the Massive Open Online Course (MOOC) provider which delivers IT and cyber security training to anyone, anywhere, and every skill level. The Check Point course covers cyber security threats and security management. Further, free training modules will be available in 2020 covering cloud security, IoT security, mobile security and threat prevention. Check Point also offers CloudGuard Cyber-Range training. These courses deliver immersive cyber security training in simulated environments via the flexible Cyber Range cloud platform, offering an engaging, gamified learning environment. Training is fully adaptive to users’ needs with built-in debriefing and progression tracking.
Growing up, I was surrounded by the military way of life as my father was a Captain in the Marine Corps during the Vietnam War and my grandfather and uncles all served in the military. Even from a young age, I knew I was going to serve our country. My 22-year career in the military includes serving in the United States Air Force, the California Air National Guard and as a reservist assigned to an active-duty Air Force unit. Training and development operations Over the course of my military career, I held a variety of assignments from starting out as a Gate Guard to becoming a Flight Chief and Non-Commissioned Officer in Charge (NCOIC) of a Security Forces section. I retired from the military as a Master Sergeant. After my deployment to Afghanistan, I joined Allied Universal as a security director. My 17-year career at Allied Universal encompasses roles including Service Manager and General Manager at the West Los Angeles Branch and leading the Training and Development operations and Fire Life Safety Division. In 2008, I was tasked to develop and implement the company’s Healthcare Division. Attaining meaningful employment opportunities Below are just a few reasons why the physical security sector is a natural fit for military veterans: Self-Discipline and Organization Coveted in Security Sector - I believe that the skills learned in the military, such as self-discipline and organization, have provided the necessary tools to be successful. I truly enjoy working with other veterans at my company as we all know that we can count on each other to get the job done right. This bond and sense of commitment to each other is always there. Multi-faceted Career Paths Available - The security sector also offers veterans the ability to attain meaningful employment opportunities with multi-faceted career paths. A veteran’s background and experience are highly valued in this sector and there are many positions to match our skill sets and expertise. The responsibility we have for those in our charge is really not any different than what we have learned in the military. Team Players - Teamwork is a lesson all military veterans learn. In the military, you live and work together, and are taught to support your team members and efficiently collaborate with the people around you. This is an invaluable skill in the security sector whether you are seeking an entry level or management position. No Military to Civilian Decoder Needed - Veterans need a ‘military to civilian decoder’ system to help explain the significance of their military skills and how they translate to the general employment landscape. The physical security sector, however, understands the language of the military and don’t generally require that military responsibilities be coded into language that non-military can understand. Securing mid-Level appointments The physical security sector features a wide variety of jobs from entry level, middle management to senior positions. A retired veteran with a pension may look to the security sector for part-time or full-time entry level work. Other former military, who are not eligible for retirement benefits, may secure mid-level appointments with the goal of climbing the ladder to the highest rungs. The flexibility and opportunity are unparalleled in the security sector. Veterans generally enter the workforce with identifiable skills that can be transferred to the physical security world and are often skilled in technical trends pertinent to business and industry. And what they don't know, they are eager to learn - making them receptive and ready hires in physical security environments that value ongoing learning and training.
The extensive analysis and discussion preceding any decision to implement a new physical security solution – whether it’s hardware, software or a combination of both – often focuses on technology, ROI and effectiveness. When it comes to deciding what type of security entrances to install at your facility, you will almost certainly also consider the aesthetics of the product, along with throughput and, if you’re smart, you’ll also look into service concerns. Each of these factors has its important place within the evaluation process, and none should be overlooked as they all have a significant effect on how well your entrances will perform once they are installed. Culture Influences Door Solution Decisions How significant will the change from current entrances to security entrances be for employees? Still, one additional factor actually trumps everything: if you have not considered your organization’s culture in choosing a security entrance, you may be missing the most important piece of the puzzle. Culture is a part of every other decision factor when selecting an entry solution. Before you make a decision about what type of entrance to deploy, you need to consider and understand the values, environment and personality of your organization and personnel. For example, how significant will the change from current entrances to security entrances be for employees? If people are accustomed to simply walking through a standard swinging door with no access control, this will be a culture change. Beyond this, whether you are considering a type of turnstile, a security revolving door or possibly a mantrap portal, simply walking through it will be a significant change as well. Training Employees On Door Security You’ll want to know whether employees have ever used security entrances before. If these types of entrances are in place in another part of the facility, or in a facility they’ve worked in at an earlier time, the adjustment will not be as great as if they’ve never used them at all. Consider, too, how your personnel typically react to changes like this in the organization or at your facility. They may be quite adaptable, in which case there will be less work to do in advance to prepare them. However, the opposite may also be true, which will require you to take meaningful steps in order to achieve buy-in and train employees to properly use the new entrances. With the increased importance of workplace security, discussing new entrances with workforces will help maintain a safer environment Communicate Through The Decision-Making Process All of this will need to be communicated to your staff, of course. There are a number of ways to disseminate information without it appearing to come down as a dictate. Your personnel are a community, so news about changes should be shared rather than simply decreed. As part of this process, you’ll need to give some thought to the level of involvement you want for your staff in the decision-making process. Finally, do not overlook the special needs among your personnel population. You undoubtedly have older individuals on staff, as well as disabled persons and others who bring service animals to the office. Entrances need to be accessible to all, and you never want to be in the position of having a gap in accessibility pointed out to you by the individual who has been adversely affected. New Security Entrance Installation By communicating early and often with your personnel, you can alleviate a great deal of the anxiety Once you have made the decision about which security entrances to install, training your personnel on how to use the new security entrances – both before and after the installation – will help to smooth the transition. Because workplace security is such a big issue right now, it makes sense to discuss the new entrances in the context of helping to maintain a safer environment. They will prevent violent individuals from entering, decrease theft, and most of all, promote greater peace of mind during the workday. If you can help them take control of their own safety in a responsible way, you have achieved much more than just a compliant workforce. By communicating early and often with your personnel, you can alleviate a great deal of the anxiety and concern that surrounds a significant change in the work environment. Schedule Group Meetings Consider your employees; what type of communications do they respond best to? A few suggestions to educate staff on the benefits of the new entrances include: Typically, you would communicate a general message 2-3 months in advance and then provide more specific information (for example, impacts to fire egress, using certain entrances during construction) in a follow up message closer to the installation date. Schedule group meetings to: announce the rationale for increased security, share statistics on crime, review the new security changes that are coming, show drawings/photos of the new doors/turnstiles, and show the orientation videos available from the manufacturer. These meetings are an excellent way to work through user questions and directly address any concerns. Once the installation of a new security system is complete, it is a good idea to have an "ambassador" on board to help employees use these new systems Ensure You Monitor Public Areas If you are implementing a lot of new changes, such as a new access control system, new guard service and security entrances, you might consider hosting a ‘security fair’ on a given day and have the selected vendors come for a day with tabletop displays to meet employees and answer questions during their lunch. This could be a great way to break the ice in a large organization. Make user orientation videos (provided by the manufacturer) available in several ways, for example: Intranet Site Monitors in public areas—lounges, cafeteria, hallways, etc. Send to all staff as email attachments Immediately after installation, once the doors or turnstiles are operational but before they are put into service, train ‘ambassadors’ on how to use the door/turnstile. Have these people monitor and assist employees during peak traffic times. What Is The Ultimate Success Of The Installation? By communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction If you have thousands of employees, consider dividing them into groups and introduce the new entrance to one group at a time (Group A on Monday, Group B on Tuesday, etc.) to allow a little extra orientation time. Place user education ‘quick steps’ posters next to the door/turnstiles for a few weeks to help employees remember the basic steps and guidelines, e.g., ‘stand in front of the turnstile, swipe badge, wait for green light, proceed.’ Ask your manufacturer to provide these or artwork. While there are always going to be people who are resistant to change, by communicating clearly and openly with your population you can greatly facilitate adoption and satisfaction. Your responsiveness to any issues and complaints that arise during and after the implementation is equally fundamental to the ultimate success of the installation.
There’s only so much a corporation can do to counteract the threat of a major incident. You can ask everyone to be vigilant and to report anything suspicious, but you cannot stop someone intent on deliberately starting a fire, threatening a work colleague with a knife or something much worse. And of course, most businesses recognize that even routine events – such as burst pipes, IT system failures, extreme weather event or power outages – can have significant consequences unless they are quickly brought under control. Training Security Officers Governments and organizations across the world are increasingly encouraging businesses to re-assess risks and to plan for and conduct drills for major emergencies. This is driving different agencies and companies to invest in new skills, resources and systems, and encouraging businesses to routinely re-evaluate their emergency response strategies. UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents For example: UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents, as part of the UK government’s Action Counter Terrorism program. And organizations including the Association of University Chief Security Officers (AUCSO) and Higher Education Business Continuity Network (HEBCoN) are developing customized training for their members to improve their own response and business continuity plans. Mass Notifications Systems Whether an organization is facing a terrorist attack or a severe weather event, follow up reports consistently identify that the same types of challenges are common to all crisis situations, with similar errors often occurring again and again. Typically, these are centered on three key areas: poor communications, fractured command and control structures, and delayed deployment of resources. Communications skills and technologies clearly play a pivotal role in how effective an organization is in responding to major incidents, particularly when it comes to assessing the situation and its implications, moving people towards safety and providing updates as an incident unfolds. However, when an organization is considering its technology options, emergency response and mass notification systems (MNS) are often touted as the ideal platform to deliver all the required critical communications and ongoing updates. UK police forces are increasingly training security officers in the public and private sectors on how best to react to potential terrorist incidents Emergency Notification System All the incident reporting, command and control, and communications functions have been brought together on a single platform But, if an organization does not know exactly where all its staff or students are, and it cannot see the location and availability of its first responders and other emergency coordinators relative to them and the incident, then how useful is it to send a top-down alert to everyone? And what about fast moving or multi-centre incidents, where previously agreed evacuation procedures, recommended actions or mustering points may need to change if an incident takes an unexpected turn? Many organizations may have been lulled into believing that an emergency notification system will allow them to confidently handle all the communications aspects of virtually any crisis. In reality, too many businesses are still unaware that there are now much more sophisticated and proven technologies where all the incident reporting, command and control, and communications functions have been brought together on a single platform. Using Live Map Tracking The benefit of using these advanced and more integrated approaches – often categorized as mobile distributed command and control systems – is that they enable faster and better decision making in a crisis using real-time feedback and two-way dialogue with those closest to the emergency. And they avoid the risks of any potential delays, miscommunications or mistakes that can happen when an organization is under pressure to respond and often switching between multiple systems. Leading universities and multi-national corporations are already using new mobile/web-enabled platforms to improve their incident response These next generation emergency management platforms have been specifically designed to enable real-time mapping of an organization’s security assets and its users on a single screen and to fully integrate it with a highly targeted geo-fenced notification capability. The mass notification aspect of the system can then be used to advise specific groups on the best actions to take at their location as an incident develops. The use of live map tracking enables real time mapping of an organisation's security assets Segmented Messaging Many leading universities and multi-national corporations are already using these new mobile/web-enabled platforms to plan, manage and improve their incident response, leading to 50% faster reactions and more positive outcomes.During a crisis, users can receive push notifications so the security centre can immediately see their exact location and advise them accordingly The systems have been widely adopted within the higher-education sector, but they are equally applicable to any large company with multiple international sites or those situated in research or corporate campuses where the bulk of assets and people are based in one or more key locations. Typically, systems provide users with a smartphone app that they can use to call for immediate emergency or first aid support when at work, or to report something suspicious which could prevent an apparently minor incident from escalating into a full-scale emergency. During a crisis, users can receive push notifications, SMS and E-mails asking them to open the app if they are not already logged in, so the security center can immediately see their exact location and advise them accordingly. Supporting Dispersed Mustering Now that communications can be more nimble, responsive and flexible this can support the increasing numbers of planners are recognizing the advantages of dispersed mustering. This is a strategy that has been developed to reduce the risk of secondary attacks on unprotected people complying with instructions to evacuate from premises and gather in what are, effectively, exposed locations. It is now acknowledged that evacuees waiting outside for any length of time are more vulnerable to targeted attacks or to injury, from flying glass for example. With dispersed mustering – a strategy made more effective by these new mobile distributed command and control systems - a building’s occupants can be advised not to go outside, but to move to known safe internal locations. People in each specific area can then be kept regularly updated. Many corporations are now using new mobile/web-enabled platforms to improve their incident response Coordination Between Response Agencies The software platforms can be integrated with an organization’s fixed security infrastructure to take real-time sharing of information First responders are permanently logged in, so the emergency operations center can see their exact locations in real-time and can advise what actions to take in mustering people or in setting up and protecting security cordons. Bringing everything together on one platform, with real-time feedback and in a fully integrated system also removes what is often seen as the weakest communication link in managing any major incident: the need to rely on conventional two-way radio as the sole means of communication between the command and control center and its first responders and other team members on the ground. The software platforms can be integrated with an organization’s fixed security infrastructure to take real-time sharing of information to a new level for improved collaboration, coordination and communications between users, the incident management team and external agencies. Improving Emergency Response Strategies One of the most powerful features of some of these new systems is the ability to record and view all alerts, responses and the detailed conversations between first responders, emergency coordinators and other parties. This allows the systems to be used to simulate major incidents involving inputs from the emergency services and other key agencies and to ensure the organization’s crisis management plans have been fully tested against a range of possible incident scenarios.
In addition to providing the Northeast’s largest security trade show, ISC East will include free conference sessions and keynote speeches right on the show floor and several paid workshops. The Nov. 20-21 event at New York’s Javits Center will also include vendor solution sessions from Axis Communications, Hikvision and NAPCO. Wide variety of paid workshops An advantage of the International Security Conference & Exposition in New York is that much of the programming is complimentary to registered attendees, and location of the sessions on the show floor means attendees don’t have to leave the exhibition to take in a session. The paid workshops include technology sessions about cyber terminology for physical security integratorsThe paid workshops include an Active Shooter Workshop and technology sessions about cyber terminology for physical security integrators; and basic installation and configuration of video surveillance solutions. An OSDP (Open Supervised Device Protocol) Boot Camp Short Course will also be offered. As a smaller show, the topics of ISC East conference sessions are broader and of more general interest, rather than organized into focused “tracks” as at ISC West. Attendance at sessions can provide continuing education (CE) credits with organizations that partner with ISC East – one credit for each hour-long session. Attendees can use their Certificate of Attendance from any session to self-report their education hours to relevant industry bodies: ALOA (AEU education credits), ASIS (CPE continuing professional education credits) and NICET (CPD Continuing Professional Development points). An advantage of the International Security Conference & Exposition in New York is that much of the programming is complimentary to registered attendees Keynote sessions at the Main Stage The Main Stage will be the venue for keynote sessions delivered by Deanne Criswell, Commissioner, New York City Emergency Management (on Day 1 – Nov. 20); and Angela Stubblefield, Chief of Staff at the Federal Aviation Administration (FAA) (on Day 2 – Nov. 21). The two SIA Education@ISC East educational theaters on the show floor will be booked up both days with a variety of interesting topics. A new session covers penetration testing for physical security, presented by Michael Glasser of Glasser Security Group. A session on LiDAR (Light Detection and Ranging) sensors will be presented by Frank Bertini, UAV and Robotics Business Manager, Velodyne LiDAR. Another popular topic is Safe Cities, and FLIR will present a session on moving from secured to smart cities with intelligent, connected systems. New addition is Active Shooter Workshop The Active Shooter Workshop is a new addition to the ISC East program. It has been a popular session at ISC West for three years now. At ISC East, presenters of the workshop will be David LaRose, System Director Public Health, Lee Health; and Ben Scaglione, Director of Healthcare and Security Programming, Lowers and Associates. At the end of the workshop, an additional hour of programming will be the “Stop the Bleed/Save a Life” session presented by Jerry Wilkins, Co-Owner of Active Risk Survival. The Main Stage will be the venue for keynote sessions delivered by Deanne Criswell, Commissioner, New York City Emergency Management, and Angela Stubblefield, Chief of Staff at the Federal Aviation Administration Woman in Security event A Women in Security Forum breakfast event will be held on Nov. 21 (Thursday). It’s the second annual event and this year will focus on diversity and inclusiveness in the workplace of the future. Valerie Anderson, President of Boon Edam, will lead a discussion on “Diversity 2.0: Next Steps for Creating an Empowered Workforce”Moderator Valerie Anderson, President of Boon Edam, will lead a discussion on “Diversity 2.0: Next Steps for Creating an Empowered Workforce.” Panelists are Lisa Terry of Allied Universal, Andrew Lanning of Integrated Security Technologies, Elaine Palome of Axis Communications and Dawne Hanks of Milestone. The Women in Security event is likely to attract up to 100 attendees. SIA’s Women in Security is an active organization, with monthly meetings and a newsletter that recognizes prominent women in the security industry. “It’s really a group for both men and women,” says Mary Beth Shaughnessy, Event Director, ISC Events at Reed Exhibitions. “There are many programmes, recruiting efforts, and professional and networking opportunities. They are a robust group of people who are active in making a difference. It’s important to support women in the security industry, which is 95% male, and to develop a new generation of women to be a part of the industry’s future.” The keynote addresses at ISC East will also highlight two high-profile women.
Video, access control and visitor management are among the technologies that are enabling greater safety and security at hospitals and other healthcare facilities. Video surveillance systems enable hospital management and security professionals to know what goes on in and around a medical facility. Recording images in high resolutions (megapixels and gigapixels) is becoming more and more important in healthcare, says Jason Ouellette, Product Line Director – Access Control, Tyco Security Products. Video event management software Video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes If an incident occurs in a medical facility, the security staff has to be able to identify faces easily and accurately. Storage and costs have to be considered, of course. With technology improving and prices decreasing, video solutions can even be used for purposes beyond traditional security. For example, video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes, and captured video can be used to defend against liability claims. What’s next? Video analytics will continue to be a valuable addition to any surveillance infrastructure due to its ability to address patient needs, operational efficiencies and early risk detection, says Brandon Reich, Senior Director of Surveillance Solutions, Pivot3. Through video event management software (VEMS), hospitals can customize the statistics that are relevant to their individual buildings or campuses without having to spend extra time or money on rigorous employee training. Data capture form to appear here! Real-Time access control security updates Furthermore, once healthcare facilities are able to digitize all of their patient records, secure any of their ingress and egress points with real-time access control security updates, and fully transition from analog to IP video surveillance cameras, VEMS systems that house analytical software will be able to multiply the benefits offered to hospitals, not just in real time, but in planning ahead for future risk, expansion and safety protocols. It is vital to implement integrated and innovative access control solutions With large, complex facilities, directors of security at hospitals struggle with controlling access to various levels of the facility, according to Eric Widlitz of Vanderbilt Industries. To manage the risks that hospitals face and ensure a comprehensively protected atmosphere for patients and staff, it is vital to implement integrated and innovative access control solutions. For example, ease of access with controlled entrances is vital to medical crash teams, as is the need for a zonal access control lockdown in the event of a contagious disease outbreak. Strict access limitations Different hallways, rooms, floors and waiting areas within a hospital require different amounts of restriction, and sensitive materials, such as medical files, controlled substances and sterile environments (such as operating and procedure rooms) all necessitate an additional layer of protection. Access control in particular has advanced significantly to offer healthcare facilities the ability to control access remotely, through mobile applications, confirm identity quickly and easily and program varying levels of access for visitors, patients, doctors and staff. One area that is recently experiencing rapid growth – and drastic change –is the securing of narcotics within healthcare facilities, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. In the past, all medicine was controlled in a central pharmacy located somewhere in the hospital or health facility. These pharmacies were highly secured areas, with strict access limitations; only authorized staff could get near the medicine stocks. Fiber optic communication lines For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers To improve the speed of delivery, and to have the necessary medicines ready at hand for in-patients without retaining a large delivery staff, the current trend is to have distributed pharmaceutical closets or carts that hold medicines much closer to the intended patients. For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers, according to Gregg Hamm of Delta Scientific. Manual beam barricades are installed at the Fort Bragg Veterans Administration Hospital in North Carolina to shut down certain areas of the facility when a higher alert is sounded. They will stop a 15,000-pound vehicle traveling 50 mph. The Navy Hospital in San Diego uses high speed, high security and very shallow foundation barricades to control all vehicles going in and out of the facility. With their extremely shallow foundation, they obviate the concerns of interference with buried pipes, power lines and fiber optic communication lines. They will stop a 15,000-pound vehicle traveling 50 mph. At the National Institute of Health in Bethesda, Maryland, even stronger shallow foundation barriers are used for traffic control and protection. These barriers will destroy a 65,000-pound (5.4 million foot-pounds) dump truck traveling 50 mph and continue to stand. Physical access control systems Controlling visitors to hospitals and healthcare facilities can directly impact security Controlling visitors to hospitals and healthcare facilities can directly impact security. Traditional methods of visitor management, such as paper visitor logs and handwritten badges are insufficient given today’s variety of security challenges. A hospital using paper-based systems cannot easily cross-check information, confirm patient information, check visitor names against up-to-date watch lists, or visually confirm identity. An increasingly popular and important application is secure and simplified visitor management, integrated with the physical access control systems (PACS). Today’s visitor management systems enable the screening, badging and tracking all visitors or, at a minimum, those visiting critical areas or during ‘after hours’ periods, Quickly identify inappropriate visitors One other growing technology is the ability to link to internal or governmental watch lists, to quickly identify inappropriate visitors before they gain access to the facilities. For example, Visitor Management systems can be configured to perform a Sex Offender search in both Children’s Hospitals and Pediatric areas, further decreasing the likelihood that someone of the list could gain access. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination HID Global and Phunware Inc. are addressing the need of healthcare institutions to deploy standardized technology to provide a better wayfinding and visitor engagement experience inside the hospital, across campus and even in parking lots. The companies are collaborating to improve the experience for hospital patients and visitors to find their way within medical facilities, using wayfinding on their mobile phones. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination. Enterprise-Level mobile wayfinding “It’s easy for visitors and patients to get lost in hospitals, and every time they do it puts appointment times and patient satisfaction at risk,” says Rom Eizenberg, Vice President of Sales, Bluvision, part of HID Global “With our location-aware app on a mobile device, we equip the visitor to get instant, turn-by-turn navigation that creates a better experience than that which is currently available on the market.” HID’s healthcare IoT solution-enablement platform simplifies the delivery of real-time location of clinicians, patients and devices. The platform is enabled by Bluvision (part of HID Global). Phunware’s Multiscreen-as-a-Service (MaaS) platform also provides enterprise-level mobile wayfinding, engagement, data and more for other vertical markets, including retail, residential, hospitality, media and entertainment and more .Missed the rest our healthcare mini series? Read part one here and part two here.
The next chapter of the Pelco saga began in May when Pelco Inc. was acquired by Transom Capital Group, a private equity firm, from Schneider Electric. Since the acquisition, Transom Capital has been working with Pelco’s management and employees to define and direct that next chapter. “The more time we spend with the company, the more excited we are about the opportunity,” says Brendan Hart, Vice President, Operations, Transom Capital Group. In addition to his position with Transom, Hart has taken on an interim line role at Pelco as Vice President of Product and Strategy. After helping to oversee Pelco’s rebuilding phase, he expects to step away from daily involvement over time. “We have gained an appreciation for nuance [since the acquisition closed],” he said. “The channels, the relations, how people buy in this industry are very nuanced. Who’s gone where and who’s done what? The interplay of hardware and software. We have gained appreciation for the nuance. And we need to be surrounding ourselves with people who know the industry, who know the multi-dimensional areas.” Transition from analog to IP systems We have to focus on who our customers are specifically and understand their needs” It’s a “transformative moment in the industry,” says Hart, given industry changes such as price erosion and the transition from analog to IP systems. “We are about to go into the world of added intelligence. It’s an interesting time to buy a security company.” Hart says the Pelco brand still has value: “The market is rooting for us.” There is also a strong portfolio of people and products to build from. Pelco maintains its headquarters in Fresno, Calif., and has a presence in Fort Collins, Colo., near Denver, and a sales office in the New York area, not to mention many global employees who work remotely. A new CEO is being recruited; otherwise, “we have a great executive team” in place, including Brian McClain, COO and President, says Hart. “In defining the new company, we have to decide first and foremost what we want to be,” says Hart. “What can we provide customers? We have to focus on who our customers are specifically and understand their needs and use cases.” Part of defining the new company is to become more aligned with a specific set of verticals that fit with Pelco’s capabilities (although they are not saying which verticals those are yet). However, “we can’t ignore what we are today as we make the transition,” says Hart. Innovation in products We want customers to see innovation in products to a point when people will say ‘this is Pelco’" “We have to let the products and experience speak for themselves. We’re focused on getting our ducks in a row and going in a new direction, but actions speak louder than words,” he says. The changes will be “more organic;” don’t expect to see a big announcement. “We want customers to see innovation in products and customer support and get those things to a point when people will say ‘this is Pelco,’” says Hart. Although not exhibiting at GSX, I found Pelco occupying a meeting room near the show floor. The room gave the company a chance to respond to integrators and consultants at GSX who had questions about what was going on with the acquisition. “Everybody is rooting for us, and we wanted the ability to get out and say ‘we’re here, we’re doing things, and we’re excited about the future,’” said Stuart Rawling, Pelco’s Vice President, Market Strategy. “This is a time for people to come and see us who maybe haven’t seen us in a while.” By ISC West in the spring, Pelco expects to have a clear message of who they are and where they’re going, he says. Aligning needs of end user “We are excited about the work we are seeing internally,” which includes “aligning resources in the right way,” says Rawling. “The fruits of the labor are being seen internally now. We will be launching new products in the next eight months, although there will not be a defined moment in time when we say ‘this is it.’ It will just be happening. Next year will be an exciting time industry-wide, and product-wise, and Pelco will have a strong voice. Brendan and team have kept us extremely busy,” says Rawling, who also was part of Pelco in the “glory days” before the acquisition by Schneider Electric. We’re so optimistic, when you combine the people and the brand and what’s happening the market” “The work product has been so transformative mindset-wise for the employees. Everybody has had the opportunity to talk to the [new] owners about what type of company we are. We can set our own vision and get reenergized and get back to the core belief of what Pelco was and what it should be. We are the master of our own destiny, aligning needs of end user with the products we can deliver. We are putting the right processes in place that work for this market. It is an exciting prospect.” In the new era, Rawling expects to target marketing more toward end-users, because they have more influence on product selection than ever before, he says. End users often learn about new products online, so Pelco will be looking to target its marketing toward educating various vertical markets about available technologies and their use cases. “We’re so optimistic, when you combine the people and the brand and what’s happening the market,” says Hart. “We have to do the work. We’re excited about what we are seeing internally.”
Air Partner plc ('Air Partner"), the global aviation services group, has launched a unique new product, Air Partner Protect, in response to the emergence and spread of COVID-19 ("coronavirus"). The Group has recently carried out a number of evacuations on behalf of the UK government, and has seen increased demand from customers looking for similar services with enhanced safeguarding measures in place. Air Partner Protect The fast-moving and widespread nature of the disease has presented a unique and challenging set of circumstances in which to travel around the world, and individuals, governments and businesses alike are facing unforeseen hurdles as new restrictions and regulations are put into place. Air Partner Protect has been specifically curated to mitigate risk for customers flying during the coronavirus outbreak Through its broad and varied service offering, Air Partner is able to provide customers with global tailored solutions that meet multiple aviation requirements at the same time. Air Partner Protect has been specifically curated to mitigate risk for customers flying during the coronavirus outbreak, while offering expert advice and reassurance. Enhanced Security Screening Air Partner's dedicated Safety & Security division Redline can provide its own security operatives and equipment to carry out security screening where it is not available through the normal channels due to infection concerns. Air Partner works with approved operators to ensure aircraft and crew comply with recommended procedures around coronavirus (in addition to the stringent health and safety processes already in place). This includes ensuring aircraft have been deep cleaned and crew is following strict hygiene precautions. Quick response evacuation and emergency medical support Using its exceptional relationships with operators globally, Air Partner can offer an extremely fast solution to evacuate any number of people from anywhere in the world, as evidenced by its recent work with the government's Foreign & Commonwealth Office (FCO). Air Partner's partnership with Northcott Global Solutions (NGS) provides customers with a quick and professional response to medical issues, emergency or routine, wherever they are in the world, 24/7. COVID-19 monitoring, updates and advice Working with partner NGS, the Air Partner team is kept fully briefed on all coronavirus developments, so that they can keep customers up to date on all the latest information and advice relating to their flights. Air Partner always monitors all of its customers' flights from start to finish, and the team can be reached 24/7, 365 days a year, for added reassurance. Bespoke safety solutions Customers are concerned and we have launched Air Partner Protect in response to growing demand" Commenting on the launch of Air Partner Protect, Air Partner CEO Mark Briffa said, "Coronavirus continues to affect communities around the world and global travel and transportation are becomingly increasingly challenging as new measures are brought in to try and limit the spread of infection. Customers are understandably concerned and we have launched Air Partner Protect in response to growing demand." Mark adds, “As a global aviation services group, we are already able to offer bespoke solutions spanning Charter, Consultancy & Training and Safety & Security so that customers can source everything in one place. Air Partner Protect goes one step further by ensuring that customers are safeguarded as much as possible when using our services at this difficult time." Fully-integrated solution Air Partner's collaborative and holistic approach was demonstrated when the Group supported the FCO's recent evacuation and repatriation of UK and Irish nationals onboard the cruise ship quarantined off the coast of Yokohama in Japan. The Group Charter, Freight and Redline teams worked together to deliver a fully-integrated solution for the multi-faceted project, which involved evacuating 32 people in line with all Public Health England health and safety protocols, security screening these passengers and their baggage ahead of the flight from Tokyo to the UK, and transporting cargo.
Valdosta Regional Airport in Valdosta, Georgia offers three daily commercial flights to and from Atlanta Hartsfield-Jackson International Airport, along with general aviation. The airport contains three runways, two of which are used by commercial aircraft. The airport offers ground transportation, free parking, a Subway restaurant, and many other services such as hangar space and flight training to name a few. Previously, Valdosta Regional Airport operated a legacy Matrix access control system. The proprietary system, including the readers, panels and software, was outdated, making it difficult and expensive to obtain replacement parts. Building automation systems Looking for an open solution, Valdosta Regional Airport turned to Allcom Global Services for their expertise and upgraded to AMAG Technology’s Symmetry SR Retrofit Access Control system with HID readers. “Symmetry integrates into various video, intrusion and building automation systems,” said Kevin Cioffi, vice president, Allcom Global Services. Valdosta has more freedom to research competitive pricing and alternative options" “By choosing an open system, Valdosta has more freedom to research competitive pricing and alternative options. We are thrilled they have chosen Allcom. We gutted all the circuit boards and changed them to the Symmetry panels,” said Tim Register, operations manager/airport security coordinator, Valdosta Regional Airport. “We kept the antennas and how the data was transmitted. All the mounts stayed the same; we just swapped in Symmetry and it worked.” Integrating different technologies Symmetry controls access to the perimeter of the airport including the vehicle access gates and all outside doors facing the Security Identification Display Area (SIDA). The SIDA includes all areas that have access to the commercial apron and tarmac. The SIDA also requires a reader with a PIN-plus-card swipe to open, which make up 75% of the airport’s readers. The remaining Airport Operations Areas (AOA) require only a proximity card swipe to open, which are mostly internal doors and the main entrance. Thirty-two new HID proximity card readers were installed in total. To get the open system the airport required, Valdosta Regional Airport replaced older panels with Symmetry SR panels. As the Symmetry system changes or expands, integrating different technologies or adding more readers will be easy and less expensive. More economical approach The simple job of creating a badge for a user was cumbersome and time consuming with their old system The security operators found Symmetry much easier to learn and use, saving money and hours in training time. The simple job of creating a badge for a user was cumbersome and time consuming with their old system. With Symmetry, badges are created on demand, onsite, with no hassle or extra charge. “Symmetry provided us a more economical approach to facilitate the same thing we used to do with a more expensive, proprietary system,” said Register. “It is much easier to create a badge with Symmetry.” Life flight helicopter Airport authority employees, TSA, airline employees, fixed based operators, life flight helicopter and fixed wing aircraft are all protected by Symmetry. In addition to the perimeter, Symmetry controls access to all work areas within the airport and to the hangars located inside the perimeter fence. “An incident happened one Sunday morning where a car hit a pole and brought the power down,” said Tim Register. “If we were operating the Matrix system, it would have been down for hours. Our Symmetry system was only down minutes.”
Air Partner plc, the global aviation services group, worked alongside the Foreign and Commonwealth Office (FCO) to deliver a unique, fully-integrated and holistic solution for the evacuation and repatriation of UK and Irish nationals onboard the cruise ship quarantined off the coast of Yokohama in Japan. The project was complex, challenging and time sensitive, made more demanding by the requirement for the FCO to carry out the security screening of all passengers and their baggage in Tokyo before they could board the flight back to the UK. Throughout the planning phase and operational delivery, employees from across the Air Partner Group worked closely with the FCO, the operating airline, the Department for Transport (DFT) and the Spanish Civil Aviation Authority to obtain the numerous authorisations and approvals needed to complete the project on time. Optimally configured airline Air Partner’s Group Charter team chartered a Boeing 747-400 to carry out the flight from Tokyo Haneda to Boscombe Down in the UK, ensuring that the aircraft was optimally configured. The upper deck was designated for crew rest only to clearly segregate the evacuees and the flight crew, and there was also a separate section in the nose of the aircraft that could be used as an isolation zone for passengers. Redline mobilised its security experts from its rapid deployment team (RDT) within two hours of the project Redline Assured Security (“Redline”), Air Partner’s recently acquired Safety & Security division, endorsed by the International Civil Aviation Organization (ICAO), the Civil Aviation Authority (CAA), and the UK Department for Transport (DFT), worked hand in hand with the FCO on all matters pertaining to security clearances and the security screening of passengers and their baggage in Tokyo. Rapid deployment team Redline mobilized its security experts from its rapid deployment team (RDT) within two hours of the project being given the go-ahead and arranged for them to be deployed to Tokyo on the positioning flight from Madrid on 20 February, along with the necessary scanning equipment. The Group’s Freight team worked alongside Redline to charter a Metroliner freighter to transport the equipment directly from Redline’s National Security Training Center at Doncaster Sheffield Airport to Madrid ahead of this. The operatives were appropriately attired in protective clothing at all times. The evacuation flight departed Tokyo Haneda at 07:57 on Friday 21 February (local time) and arrived into Boscombe Down in Wiltshire at 11:41 on Saturday 22 February (local time), carrying 32 passengers safely home. Fully-integrated solution This was a multifaceted and time sensitive project and I am immensely proud of the work our colleagues undertook" Mark Briffa, CEO at Air Partner, commented, “Unfortunately, the spread of Coronavirus has continued at pace and our thoughts remain with everyone affected. We were pleased that we could play a role in the FCO’s mission to swiftly and safely repatriate British and Irish nationals quarantined on the cruise ship in Japan. Our Group Charter and Safety & Security divisions were in a unique position to deliver a fully-integrated solution to make this happen.” “This was a multifaceted and time sensitive project and I am immensely proud of the work our colleagues undertook to ensure 32 UK and Irish nationals onboard the ship could return to the UK. By offering this holistic solution, which combines Charter and Safety & Security, with appropriate international accreditations and approvals in place, we are ideally placed to meet our customers’ diverse aviation requirements in fast-moving crisis situations.” Yokohama cruise ship evacuation “We continue to work with customers to provide our range of aviation services in the wake of the coronavirus outbreak and remain on standby to assist in any way we can.” The Yokohama cruise ship evacuation follows a project earlier in which Air Partner flew medical supplies to Wuhan, the epicentre of the coronavirus outbreak, and evacuated over 300 British and EU nationals from the city.
C-TEC’s powerful new Quantec Surveyor2 Cloud-based data management software has been installed at Croft House Care Home in Yorkshire. With its capacity to generate reports on busiest shifts, call response times, most frequently visited rooms and more, the owners and managers of the facility, Victoria and Giles Bateman say that Surveyor2 has revolutionized operations at their family-run residential care home, recently rated outstanding in care by the Care Quality Commission (CQC). Covering different time periods Said Victoria Bateman: “Providing outstanding care is fundamental to our core values and we are constantly asking for feedback from our residents. One area we identified as being vital to our residents feeling safe in their environment is their use of our Quantec addressable call system. The ability to make a call to a carer for help and be responded to in a timely fashion is very important to them and therefore very important to us too.” We’ve been able to monitor and analyze the use of our call system on a daily, weekly and monthly basis" “Since Surveyor2 was installed, we’ve been able to monitor and analyze the use of our call system on a daily, weekly and monthly basis. We can print a variety of reports, covering different time periods, so we can see which of our 29 residents are calling, at what times of the day and, most importantly, our response times to those calls. We can also see, via the user dashboard, all live call system activity so we are aware of any potential issues before they become a problem.” Secure cloud-Based system “Minimum and maximum response times have been set for each type of call, via the KPI (Key Performance Indicator) settings facility, to allow us to pinpoint where we need extra staff at busy times or identify areas where further training is required. We can also see which residents require more time, again allowing us to plan and allocate staff in the most effective way.” “Reports highlighting how often individual residents call has helped us identify times when they feel more anxious and we have been able to address those concerns.” A secure Cloud-based system, Surveyor2 also allows email notifications to be sent to Croft House’s management team so they can monitor response times when not on site. Recognizing areas of improvement As the system has remote access capabilities and displays ‘real-time’, call, reset and room occupancy information, the senior member of staff on shift can view the status of all current calls and respond accordingly if a call is taking too long to be answered. Our staff are all aware that we monitor response times and that they are accountable for their actions" Says Giles Bateman: “Our staff are all aware that we monitor response times and that they are accountable for their actions. Teams and different shifts are rewarded for excellent response times and areas of improvement recognized. Overall the system allows us to feel confident that our residents are receiving timely help when they ask for it.” Easy-To-Use addressable call system Says Kelly Flaherty, Deputy Manager at the home: “Surveyor2 has proved invaluable to us in reassuring patients, their relatives and regulatory authorities that we are delivering the highest standards of care and, during future inspections, will provide vital evidence that we are responsive, effective and caring, that all our residents are safe and that our facility is extremely well led and organized.” Surveyor2 is designed to work with Quantec, C-TEC’s powerful yet easy-to-use addressable call system. With its flexible call routing, multiple call levels and laptop programmable systems controller, the system can be tailored to suit the exact operational needs of any building.
Four networked MxPro 5 fire panels from global systems provider, Advanced, are now protecting one of Serbia’s most prestigious higher education facilities. The project at the University of Belgrade’s School of Electrical Engineering, involved installing a fire system to reliably protect lives and property while respecting the value and authenticity of its 1920s features. This meant overcoming various problems presented by outdated construction methods, inaccessible areas and high ceilings. 4-loop and 1-loop MxPro 5 fire panels Advanced’s partner in Serbia, TVI Ltd, was responsible for the design, installation, commissioning of the project Thanks to their performance, quality and ease of use, a network of three of Advanced’s 4-loop and one of its 1-loop MxPro 5 fire panels, including over 1000 Argus detectors, were chose to protect the entirety of this top educational and scientific institution, including the facilities of Civil Design, Mechanical and Electrical Engineering. Advanced’s local partner in Serbia, TVI Ltd, was responsible for the design, installation and commissioning of the project. Electrical Engineer, Radomir Kerkez, at TVI Ltd, said, “The flexibility of Advanced’s fire panels to adapt to sites both large and small is what makes us choose them time and time again. Advanced products make even the most complex installation challenges straightforward and we can always rely on them to deliver complete protection.” Multiprotocol fire system solution MxPro 5 is a renowned multiprotocol fire system solution and was recently certified to the EN 54 standard by FM (Factory Mutual). It offers customers a choice of two panel ranges, four detector protocols and a completely open installer network, backed up by free training and support. MxPro panels can be used in single-loop, single-panel format or easily configured into high-speed, multi-loop networks of up to 200 nodes covering huge areas. MxPro’s legendary ease of installation and configuration plus wide peripheral range, make it customizable to almost any application. Building fire safety Our fire systems offer many ways to meet the challenges of protecting a building’s heritage"Vladimir Zrnic, Advanced’s Regional Sales Manager for Southern Europe, said, “Our fire systems offer many ways to meet the challenges of protecting a building’s heritage features while providing robust and reliable fire protection. It is great to see that potential put into practice in yet another successful and prestigious site.” Advanced, owned by FTSE 100 company - Halma PLC, has a long history of protecting some of Europe’s most notable and prestigious buildings, including Athens’ Stavros Niarchos Foundation Cultural Center, Istanbul’s Hagia Sophia and Sofia’s Sofia University. Intelligent fire systems firm Advanced is a globally renowned company in the development and manufacture of intelligent fire systems. The legendary performance, quality and ease-of-use of its products see Advanced specified in locations all over the world, from single-panel installations to large, multi-site networks. Advanced’s products include complete fire detection systems, multi-protocol fire panels, extinguishing control, fire paging and false alarm management systems.
H-Farm has a strong track record supporting innovation and creativity in European start-ups. The company focuses on skills development, new approaches to education and digital transformation. Its most recent transformation project involved an access control system — for its own offices. H-Farm needed a solution to streamline access management for lots of people at a growing portfolio of sites and buildings. H-Farm experiences rapid turnover of users, both because new businesses join regularly and because they organize up to 300 events every year. Battery-powered locks Any new locks would need to extend an existing Axis system, but without adding complexity for day-to-day administration. To meet their needs, H-Farm selected a combination of Aperio® handles, security locks and escutcheons, each easy to retrofit, so day-to-day work at their busy offices would not be disrupted by intrusive installation. So far, 40 Aperio® Online H100 wireless door handles, 6 Aperio® Online L100 wireless locks and 4 Aperio® Online E100 wireless escutcheons have been fitted across multiple H-Farm locations in northern Italy. All Aperio® battery-powered locks are wireless, so no ugly cabling runs to H-Farm’s doors. Because Aperio® offers wide range of battery-powered devices, H-Farm can choose the precise wireless lock for every application: the L100 lock protects doors with high security demands; robust H100 handles suit interior doors with high traffic. Wireless access control Aperio® H100 enables customers to add doors to their access control solution because cost per door is lower H-Farm interior doors are mostly secured with the new Aperio® H100 wireless handle — Intersec’s Access Control Product of the Year in 2018. The Aperio® H100 packs the flexibility and affordability of Aperio® wireless access control into a slim, cleverly designed door handle. Its standard battery slots inside the handle, ensuring a minimal footprint. ASSA ABLOY’s device design team incorporated electronics into the handle lever on the outside of the door, without jeopardizing security. Design has become a major feature of the H100’s appeal. H-Farm wanted devices to blend with the contemporary architecture of their new €101m H-Campus development. “Aperio® wireless access control hardware is solid, nice looking and perfectly fits our environment — solving our access problem,” says Alberto Aldrigo at H-Farm. The H100 and other Aperio® devices are easy to install; for the H100, basically two screws complete the job. Going forward, this will enable H-Farm to quickly bring new buildings into the same access system as they expand to fresh locations. The H100 fits around 90% of target doors with two main models: one for left-handled doors, the other right-handed. “The Aperio® H100 also enables customers to add more doors to their access control solution because the cost per door is lower,” says Tania Amico, Aperio® Sales Manager at ASSA ABLOY Italy. Seamless integration H-Farm managers want to control access to site doors, or bring entirely new premises into their access system The open architecture underpinning Aperio® devices enabled easy online integration with their existing Axis system via PRYSM AppControl. Remote operation from a single, central software interface is seamless, which makes administering the system easy. “The PRYSM AppControl software utilizes the integration Axis completed with Aperio®,” says Piergianni Marana, Key Account Manager at Axis. “And the AXIS A1001 Door Controller is based on open hardware, which makes installing and configuring an Aperio® wireless lock easy and seamless.” An Aperio® RS-485 Hub coordinates up to 8 Aperio® locks within a typical range of 15 to 25 meters, communicating with the admin system via the powerful AXIS A1001 IP Network Controller. One AXIS A1001 Door Controller can manage one wired door and one Aperio® hub, up to 9 doors per hub. AES 128-bit encryption ensures communication between lock and system is secure. Online Aperio® integration gives facility managers real-time status information about their premises. Aperio® locks are wireless, so there was no expensive or time-consuming cabling. The AXIS A1001 uses Power over Ethernet (PoE), which eliminates the need for power cables to the controllers, too. If needs change at a facility — perhaps H-Farm managers want to control access to more site doors, or bring entirely new premises into their access system — it’s quick, efficient and easy for an installer to fit Aperio® locks and integrate the doors with the AXIS Entry Manager control panel. To discover whether your existing security system is ready for wireless Aperio® locks, download a free, fast Compatibility Checker at https://campaigns.assaabloyopeningsolutions.eu/aperio-upgrade
Round table discussion
The new year is several weeks old, so it is safe to say that many of our New Year resolutions have fallen by the wayside. Despite the limited success of our personal resolutions, the new year is a great time to take stock, look ahead, and plan to make 2020 the best year yet. Thinking about our industry as a whole, we asked this week’s Expert Panel Roundtable: What should be the security industry’s “New Year’s resolution?”
People are an essential component of any physical security system. Automation hasn’t taken over completely yet! But how has innovation changed the skillsets security operators need to operate systems effectively? The two elements – technology and manpower – must operate seamlessly and hand-in-glove to ensure that modern systems live up to their full potential. We asked this week’s Expert Panel Roundtable: How does technology innovation in security systems impact the skillsets needed by security operators and officers?
Technology advancements often come with new terms and definitions. The language of our marketplace evolves to include new words that describe innovations in the industry. In the skilled hands of marketers, terms intended to be descriptive can also take a new element of ‘buzz,’ often presaging exciting developments that will drive the future. We asked this week’s Expert Panel Roundtable: What new buzzword have you heard, and what does it mean for the industry?
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