To limit the spread of COVID-19, many governments, municipalities and enterprises world-wide are introducing new health and safety measures to ensure that all entrants to public buildings are screened for above average temperatures. In response to these new measures, Pangea, a global supplier of digital identity and security solutions is announcing the integration of thermal imaging technology as part of its biometric access control and incident management solution. The thermal imaging technolo...
Motorola Solutions, a global pioneer in responsible video analytics, announced the newest addition to its video security and analytics portfolio, Avigilon Control Center (ACC) 7.6. ACC™ 7.6 is the company’s most recent video management software release, enabling enterprise customers to better monitor their facilities through new AI-powered facial recognition features and analytics. The introduction of this technology is a part of Motorola Solutions’ ongoing commitment to creat...
Allied Universal, globally renowned security and facility services company in North America, is proud to celebrate Women’s History Month, which commemorates and encourages the study, observance and celebration of the vital role of women in American history. Security is one of the fastest-growing professional careers worldwide. Today, more and more security companies are employing women. “Allied Universal celebrates the hard-working women who work for us each and every day at all car...
Foundries.io, a popular open OS platform provider for lifetime deployment of secure IoT and Edge devices, announced the adoption of its flagship product, FoundriesFactory, by a number of customers ranging from large global enterprises to emerging startups. FoundriesFactory is a secure, customizable embedded Linux platform that enables customers, regardless of size, to develop, deploy and maintain secure Internet of Things and Edge devices for life. Analysts forecast that IoT and Edge deployment...
barox Kommunikation AG, the global manufacturer of professional standard switches, media converters and IP extenders specifically designed for video applications, will be exhibiting on the Milestone Systems stand, C28, at the Saed Arena, Intersec Dubai, 2020. Promoting their range of Powerhaus switches designed to cope with the specific requirements of IP video, visitors to the Milestone Systems stand will be able to see how barox IP switches support installers and end-users with many advanced...
Public spaces provide soft targets and are often the sites of terrorist or active shooter attacks. Public spaces, by definition, require easy accessibility and unrestricted movement. Given that openness, what security technologies can provide real results? We asked this week’s Expert Panel Roundtable: How is technology innovation impacting the security of public spaces?
ThreatScan® allows bomb technicians to perform rapid and accurate threat assessment in a wide range of operational scenarios. Each system consists of a portable X-ray generator, a detection panel and an operator’s workstation running the Company’s market-leading image processing software, together with a customer-specific range of ancillary equipment. ThreatScan® is lightweight, incredibly thin, has a large imaging area of 600 x 460mm, enabling bags and packages to be scanned in one scan. This system can penetrate up to 34mm steel at 120kV while producing high quality, sub-millimetre resolution images. ThreatScan® can be used to inspect suspect bags and packages in mass transit areas, such as rail and bus stations, shopping malls, airports, stadia, and sports arenas as well as, general security inspection by first responders such as Police, Military and Private and Government Security agencies. 3DX-RAY LTD, Sales and Marketing Director, Vincent Deery said: “We are delighted with this contract as it was from a customer with such exacting standards." "We were also in direct competition with many other major manufacturers, and we won.”, he adds. 3DX-Ray will be present at the 21st edition of Milipol in Paris on the 19-22 November at stand 5D122 in the UK Pavilion.
Allied Universal, a security and facility services company in North America, is proud to recognize security professionals during the company’s 5th Annual National Security Officer Appreciation Week starting on September 15 through September 21, 2019. Each day, Allied Universal security professionals help maintain safe and secure workplaces, schools, shopping malls and communities providing peace of mind. The goal of Allied Universal’s National Security Officer Appreciation Week, which was established in 2015, is to profile and honor all security officers giving them the respect they deserve, encourage the public to thank the next security officer they meet as well as raise awareness of the many career opportunities that exist within the security services industry. Celebrating security professionals “I am truly honored to celebrate our security professionals each and every day and especially during Security Officer Appreciation Week,” said Steve Jones, CEO of Allied Universal. “Please take the time to show your appreciation for our hard-working men and women who have answered a call to public service that is challenging, demanding and ultimately rewarding.” On a daily basis, our security professionals from the dispatcher, lobby ambassador to the first responder, keep us safe by averting threats and responding to emergencies. These individuals help to deter crime, oversee evacuations, work closely with law enforcement and are constantly vigilant in their efforts to keep us safe. Join Allied Universal in celebrating the 5th Annual National Security Officer Appreciation Week, September 15 – 21, 2018.
exacqVision now integrates with Percolata to form an integrated solution using data from employees, traffic sensors, marketing calendars, historical information, and video from exacqVision’s VMS to create customized computer vision and advance predictive analytics. Retail businesses and malls can benefit from the integration with reliable and actionable data to recalibrate business decisions that increase sales. Features for physical retail stores The integration provides powerful features for physical retail stores such as: Walk-in and Walk-by traffic analytics Classify employees vs. shoppers Associate related shoppers into a buyer group Flexible vantage points eliminate the need for additional cameras and expensive new wiring Accurately forecast traffic The Connected Partner Program is designed for product manufacturers and software developers. This opportunity offers access to all the tools needed to build integrations with Tyco products, including software, hardware, documentation, sample code, dedicated engineering and marketing support. This program is not intended for product resellers and distributors.
Delta Scientific, the manufacturer of counter-terrorist vehicle control systems used in the United States and internationally, announced that its new patented crash rated TB150 portable bollard system lets law enforcement and other security providers promptly block access to temporary venues where vehicles can be used as weapons against large numbers of pedestrians. Individual portable bollards provide vehicle barricades in applications such as heavily traveled walkways and roadways or any area that a vehicle can get through. They can also be used as substitutes until permanent bollard systems get installed. Capable of stopping 15,000 pound vehicle Certified testing demonstrates that a TB150 portable bollard will stop and disable a 15,000 pound vehicle traveling at 50 mphTen TB150 portable bollards can be linked together with a cable system and placed on a road's surface to create immediate protection for a span of 40 feet (12.2 m). No other installation procedures, excavations or sub-surface preparations are required. Certified testing demonstrates that a TB150 portable bollard will stop and disable a 15,000 pound (6,804 kg) vehicle traveling at 50 mph (80.4 kph), resulting in an ASTM M50, P3 rating. "Being able to stop a massive, high speed attack vehicle is imperative to protecting crowds enjoying venues such as malls, theme parks and public fairs," emphasizes David Dickinson, president of Delta Scientific. "The TB150 marks a new standard in crowd protection containing and stopping 1.2 million foot pounds of attacking truck. The portable bollard array requires no foundation or site preparation and can be used for permanent or temporary vehicle control. The bollards can be set up on any stable surface such as concrete, asphalt, compacted soil or vegetation." Protecting people and critical infrastructures The combination of the portable barriers with the new portable bollards provides fast controlled vehicle accessAccording to Dickinson, the TB150 temporary bollards can be used to close off streets, entrances or wide expanses such as access to pedestrian areas or even airport runways. They can be installed in conjunction with Delta's popular MP5000 portable barricade to fill in any gaps to protect people and critical infrastructures at public events such as parades, festivals, sporting weekends and any place that vehicles could attack transitory events. The combination of the portable barriers with the new portable bollards provides fast controlled vehicle access without the time and labor of installation. "From a purchasing standpoint, it can be easier to buy portable bollards and barricades than permanent solutions," adds Dickinson. "The latter are oftentimes placed into an organization's real assets budget because they are permanently installed into the ground, becoming a part of the property. Such budgets can often create complex purchasing scenarios for law enforcement or public safety departments. However, purchasing portable bollards and barricades is no different than buying protective vests for personnel or new sets of wrenches for the maintenance department."
As physical stores look to push the boundaries of retail design, demand for non-intrusive security systems at the store entrance/exit is growing. Checkpoint Systems, a supplier of source to shopper solutions for the global retail industry, has responded with the launch of an underfloor RFID antenna, UF-1. Delivering the same market-leading quality as Checkpoint’s more traditional EAS antennas, but using unique, patented RFID reader technology, the UF-1 system offers a large read range, with the added benefit of harnessing the power of RFID data to improve inventory management within a completely invisible solution. Checkpoint Wirama RadarTM technology UF-1 is suited to a wide array of projects; from those wanting aesthetically pleasing, open entrances to malls that restrict the use of traditional EAS antennas across their openings, and retailers that need wide, obstruction free store doorways. Using patented Checkpoint Wirama RadarTM technology, the underfloor RFID-enabled solution can identify the direction of a tag passing over the antenna, whether into the store, out of the store, or along the door. It is also able to determine if an item is simply located nearby the exit or potentially being stolen – minimizing false alarms. Simon Edgar, Senior Director - Product Management at Checkpoint Systems, commented: “We’re hugely excited to be launching this new underfloor RFID solution that will enable retailers to become even more creative with their store designs and help them improve their customers’ in-store experience. UF-1 is advanced floor-based solution and we expect it to be extremely popular among RFID early adopters.”
SecurAmerica, a leading U.S. man-guarding security company has announced the purchase of ERMC, based in Chattanooga, Tennessee. With headquarters in Atlanta, Georgia, SecurAmerica, headed by the legendary entrepreneur Frank Argenbright, will continue its relentless focus on growth. With this expansion of infrastructure, the combined business will operate in over 650 locations, employ more than 8,000 security officers, and have annual revenues of over $300 million. SecurAmerica will now be the fifth largest U.S. security company. Premier Man-Guarding Service Provider “ERMC has had an outstanding reputation for service and culture that is both customer-centric and employee-obsessive. It is absolutely the right fit for us. I am also very pleased that its leadership team will remain with the organization,” said Frank Argenbright, the Executive Chairman of SecurAmerica. Argenbright further stated, “This acquisition is important to the long-term growth plans of SecurAmerica, because the Fortune 500 companies typically seek bids and contract from the top 5 man-guarding companies. We are extremely well positioned now and highly visible as the premier service provider.” Eddie Russell, the President of ERMC said, “ERMC wasn’t for sale when we met SecurAmerica a few months back; however, we quickly realized that the compatibility, synergies, and strength as a combined team were too great not to merge for both our clients and employees’ sake. We are looking forward to learning and borrowing new methods and techniques from our modernistic and advanced partner, improving our ability to better serve our clients. We are excited about becoming a part of the team that makes Frank’s vision a reality.” Expansions In Retail And Aviation Vertical Markets This is a major move for SecurAmerica, which has targeted $1 billion in revenues during the next five years, and $5 billion over the next ten years. ERMC expands the vertical market opportunity with strong operations in both retail and aviation markets. Argenbright’s commitment to delivering operational excellence has powered SecurAmerica’s rapid growth and built a reputation for the company as the premium provider of security services throughout the United States. The National Archives relies on SecurAmerica to protect the nation’s most important artifacts, including the U.S. Constitution and the Declaration of Independence. “We are quite excited to have ERMC as a part of our company,” said Argenbright, “and we believe we have added capabilities that will continue to accelerate our growth.”
The statistics are staggering. The death tolls are rising. And those who now fear environments that were once thought to be safe zones like school campuses, factories, commercial businesses and government facilities, find themselves having to add the routine of active-shooter drills into their traditional fire drill protocols. The latest active shooter statistics released by the FBI earlier this year in their annual active-shooter report designated 27 events as active shooter incidents in 2018. The report reveals that 16 of the 27 incidents occurred in areas of commerce, seven incidents occurred in business environments, and five incidents occurred in education environments. Deadly active-shooter events Six of the 12 deadliest shootings in the country have taken place in the past five years Six of the 12 deadliest shootings in the country have taken place in the past five years, including Sutherland Springs church, Marjory Stoneman Douglas High School, the San Bernardino regional center, the Walmart in El Paso and the Tree of Life Synagogue in Pittsburgh, which have all occurred since 2015. Although these incidents occurred in facilities with designated entry points common to churches, schools and businesses, the two most deadly active-shooter events since 2015 were the Route 91 Harvest music festival shooting in Las Vegas that left 58 dead and the Pulse nightclub killings in Orlando where 49 perished. As Christopher Combs, special agent in charge of the FBI field office in San Antonio, Texas, said during a news conference following the August 31 mass shooting in Odessa, Texas that claimed seven lives: “We are now at almost every two weeks seeing an active shooter in this country." Active shooter incidents Between December 2000 and December 2018, the FBI’s distribution of active shooter incidents by location looks like this: Businesses Open to Pedestrian Traffic (74) Businesses Closed to Pedestrian Traffic (43) K-12 Schools (39) Institutions of Higher Learning (16) Non-Military Government Properties (28) Military Properties—Restricted (5) Healthcare Facilities (11) Houses of Worship (10) Private Properties (12) Malls (6) What the majority of these venues have in common is they all have a front entrance or chokepoint for anyone entering the facilities, which is why any active-shooter plan must include a strategy to secure that entry point. Situational awareness in perimeter and door security Preventing people with the wrong intentions from entering the space is the goal" According to Paul Franco, an A&E with more than 28 years of experience as a consultant and systems integrator focusing on schools, healthcare and large public and private facilities, that while active shooter incidents continue to rise, the residual effect has been an increase in situational awareness in perimeter and door security. “Certainly, protecting people and assets is the number one goal of all our clients. There are multiple considerations in facilities like K-12 and Healthcare. Preventing people with the wrong intentions from entering the space is the goal. But a critical consideration to emphasize to your client is getting that person out of your facility and not creating a more dangerous situation by locking the person in your facility,” says Franco. High-security turnstiles “Schools today are creating a space for vetting visitors prior to allowing access into the main facility. Using technology properly like high-security turnstiles offer great benefits in existing schools where space constraints and renovation costs can be impractical.” What steps should they be taken when recommending the proper door security to ensure the building is safe As a consultant/integrator, when discussions are had with a client that has a facility in a public space like a corporate building, government center or industrial facility, what steps should they be taken when recommending the proper door security to ensure the building is safe and can protect its people and assets? For Frank Pisciotta, President and CEO of Business Protection Specialists, Inc. in Raleigh, North Carolina, a fundamental element of his security strategy is making appropriate recommendations that are broad-based and proactive. Properly identifying the adversaries “As a consultant, my recommendations must include properly identifying the adversaries who may show up at a client’s door, the likelihood of that event occurring, the consequences of that event occurring, determining if there are tripwires that can be set so an organization can move their line of defense away from the door, educating employees to report potential threats and creating real-time actionable plans to respond to threats. A more reactionary posture might include such thing as target hardening such as ballistic resistant materials at entry access points to a facility,” Pisciotta says. Veteran consultant David Aggleton of Aggleton & Associates of Mission Viejo, California recommends that clients compartmentalize their higher security areas for limited access by adding multiple credential controls (card + keypad + biometric), along with ‘positive’ access systems that inhibit tailgating/piggybacking such as secure turnstiles, revolving door and mantrap if your entrances and security needs meet the required space and access throughput rates. Integrated solution of electronic access control Defining a single point of entry in some public facilities is becoming the new standard of care according to many A&Es and security consultants, especially in a school environment. This approach allows a concerted effort when it comes to staffing, visitor monitoring and an integrated technology solution. The bottom line remains: most buildings are vulnerable to a security breach A proactive stance to securing a door entryway will use an integrated solution of electronic access control, turnstiles, revolving doors and mantraps that can substantially improve a facility’s security profile. The bottom line remains: most buildings are vulnerable to a security breach, so it’s not a matter of if there will be a next active shooter tragedy, it’s only a matter of where. Enhancing access control assurance “There is no easy answer to this question,” says Pisciotta referring to how a secured entrance can deter an active shooter. “There have been at least two high-profile incidents of adversaries shooting their way into a facility through access control barriers. So, if the threat so dictates, a ballistic resistant might be required.” He concludes: “There is obviously no question that turnstiles, revolving doors and man traps enhance access control assurance. Electronic access control is easy to integrate with these devices and providing that credentials are secure, approval processes are in place, change management is properly managed and the appropriate auditing measures in place, access control objectives can be met.”
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organizations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organization, as well as to emergency situations. Intelligible audio provides a platform to optimize various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimization, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms In Building Safety And Security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding Markets For Two-way Communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms For Public And Private Sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-Enabled IP Intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analog adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based Solutions In Residential Verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
As the security industry continues to grow, recruiting must have more sophisticatedscreening and hiring processes, and a commitment to hiring quality personnel The physical security industry today is driving focus on finding the right talent. Deborah O’Mara, SourceSecurity.com's dealer/integrator correspondent, in an exclusive Q&A with Brent O’Bryan, Vice President of Training and Development for AlliedBarton Security Services, discuss the challenges that security companies face while recruiting top talent and practices the physical security industry should adopt to attract qualified security officers. Offering Security Training And Education To Hire Top Talent SourceSecurity.com: How important is it for the security industry to attract top talent today? What are some of the ways in which they should do this? O’Bryan: People want to join growth-oriented job sectors that offer continual training and advancement. The physical security industry and the systems integrator community can attract talent by demonstrating the path to leadership and the training and educational opportunities they offer. Physical security officer companies offer on-the-job training that is site-specific and customized for each client. The curriculum consists of numerous training modules covering various topics important to clients, the employee and the security industry in general. Ambitious employees can take advantage of a wide variety of courses and training, both online and in the classroom setting, from industry-specific curriculum to personal and professional development. The physical security sector demands that the security officers’ and managers’ qualifications merit the position. Today’s security officer requires a balance of formal education and industry-specific training to be competitive and effective in their position. Learning continues throughout the career of a security professional. Course work ranges from demanding advanced Master Security Officer courses, e-learning, scenario-based learning and executive leadership modules, classroom instruction and on-the-job training. Security officers receive significant and ongoing training. Training can include fire safety, terrorism awareness, emergency planning, and evacuation procedures. In addition, officers participate in industry-specific training geared to the market they serve whether it is a petrochemical installation, government facility, shopping mall, hospital, commercial building, residential complex, industrial facility or college. Security companies offer on-the-job training for their officers that is site-specific and customized for each clients’ needs Combining Security Technology And Management Experience SourceSecurity.com: What are some of the new and emerging disciplines that are needed, such as IT expertise, integrated systems expertise? O’Bryan: The physical security sector has benefited from advances in technology. Integrated technology solutions enable more complete and easily searchable databases for visitor logs, real-time incident reports and recordable security officer tours. Security officers monitor state-of-the-art security software and hardware, quickly identifying unusual activity enabling immediate responses. Digital devices and integrated video surveillance allow security officers on patrol to effectively monitor the entire facility. Additionally, security isn’t the only area of expertise needed in the security industry. The behind-the-scenes support and infrastructure that allow for seamless security programs require professionals in a variety of fields from IT to accounting, legal, HR and more. That, coupled with the business and management experience needed by security managers, positions this industry as a robust opportunity for job seekers looking for meaningful careers. Career Advancement In The Security Industry SourceSecurity.com: What are some of the unique challenges to both the systems integration and end-user communities in attracting talent as the economy improves? O’Bryan: The physical security sector needs the current generation of high school and college graduates and returning military veterans to take a fresh look at this market as it presents meaningful career opportunities. As the security sector continues to evolve, we need to actively promote our growth and advancements so that professionals see value in a security career. SourceSecurity.com: What's important in particular with physical security providers to ensure they keep top talent, such as training, certification, other perks? O’Bryan: While many people don’t look at the physical security sector as a “glamour” field, the reality is that it is an industry that offers significant opportunity for education, growth and promotion. As the industry continues to grow, there is greater need for sophisticated recruiting, screening and hiring processes, as well as a strict commitment to hiring quality personnel who are a right fit for the position. The physical security sector actively promotes from within by encouraging continual training and education. Security officers must be trained and proficient in numerous security technologiesand systems integration to effectively monitor their facilities Employee engagement, recognition initiatives and formal employee feedback programs are all also critically important to retaining top talent. A strong learning culture is also essential. It is important that we, as an industry, invest in our people. At AlliedBarton, for example, in addition to the extensive training courses available to all employees, we also encourage continued learning through higher education and have partnered with several colleges and universities to offer tuition reduction programs to employees. Nurturing A Leadership Culture To Prevent Workplace Violence SourceSecurity.com: Since workplace violence and active shooters are increasingly in the news, how can individual security companies be prepared in this area and perhaps also help their end-user customers in these areas? O’Bryan: Numerous studies over the years have proven the link between leadership and physical safety – especially at job sites where there is a higher risk of accidents, such as at industrial facilities. What has been less examined is the relationship between solid leadership and workplace violence prevention. Bill Whitmore, Chairman and CEO of AlliedBarton wrote “Potential Workplace Violence Prevention and Your Organizational Success,” which addresses this in great detail. We believe that strong and steady leadership is at the heart of workplace violence prevention. Any company that fails to embrace a leadership culture, with a definitive mandate on what defines leadership for each and every employee, will be more prone to an incident of workplace violence. In terms of helping our clients in their workplace violence prevention planning, every organization should have a workplace violence prevention plan in place to help avoid a tragic event. Workplace violence happens every day and businesses that are prepared are better positioned to help prevent, respond and recover. We work with leaders at all levels to develop a plan that works best for their organization since there is no one-size-fits-all approach.
Knightscope’s long-term mission is to “make America the safest country in the world,” says William Santana Li, Chairman and CEO. “The company was started six years ago as we had grown tired and horrified by the ongoing violence in our country and decided to do something about it.” But are security robots the solution to crime and violence in the United States? “There are 2+ million law enforcement and security professionals trying to secure 328+ million people across the 50 states,” Mr. Li says. “The math just doesn’t work, which is why our country pays $1+ trillion in negative economic impact annually – a hidden tax we all pay in blood, tears and treasure.” Robots provide professionals with new tools. “We make really smart eyes and ears that operate 24/7/365 for an affordable price,” says Mr. Li. “We have actually operated more than 700,000 hours in the real world, both outdoors and indoors, across 15 states and are now operating across five time zones – fully autonomous without any human intervention.” Utilizing Robotics And AI AI helps Knightscope robots interact better with humans and perform activities like identifying peopleKnightscope is a security technology company that utilizes self-driving technology, robotics and artificial intelligence to provide security professionals additional eyes and ears to do their jobs much more effectively – as well as provide a consistent around-the-clock physical deterrence to help minimize negative behavior. Knightscope says its K1, K3 and K5 security robots, and accompanying user interface, the Knightscope Security Operations Center (KSOC), continue to make significant contributions to the safety of its client base. Artificial intelligence helps Knightscope robots interact better with humans and perform activities like identifying people, looking up license plates, detecting rogue wireless devices, having a machine-to-human dialog and, in the future, detecting dangerous objects in a scene automatically. “Our long-term plan is to have the machines be able to see, feel, hear and smell, so advances in sensor capabilities, efforts in sensor fusion, and the future with 5G capabilities will make for profound advances,” says Mr. Li. Facial Recognition Software At ISC West 2019 was Knightscope’s fourth time exhibiting at ISC West, and they have also exhibited at GSX/ASIS, ISC East, numerous other trade shows, and have hosted some of their own. Mr. Li has seen the reaction to security robots evolve over the years. People are realizing that the technology is not science fiction but science fact and looking to see how it can be an integral part of their respective security programs “At first, it was typically ‘what is that?’ or ‘what does it do?’ But the last 12 to 18 months have been very different. There has been much more meaningful, implementation-focused dialog, feedback, requests for new features, etc. Now folks are realizing that our technology is not science fiction but science fact and looking to see how it can be an integral part of their respective security programs.” Their ISC West presence this year highlighted facial recognition software that utilizes deep learning to detect, analyze and compare faces. Pechanga Resort Casino in Temecula, Calif., an existing Knightscope customer, is using the beta format on its K1 security robot platform. Additional Benefits Of Using Robots Knightscope has raised over $40 million to develop and deploy its technology and is backed by more than 6,000 family offices, accelerators, funds, private investors and four major corporations, says Mr. Li. As the machines get smarter and more capable over time – the number of applications will become endless" Robots also provide additional benefits beyond security, says Mr. Li, such as branding, community relations and public relations opportunities for clients. “In some cases, our clients have utilized our Concierge feature to allow for human-to-machine customer service interactions,” he says. “We have also been able to showcase and inspire STEM (science, technology, engineering and math) students with practical applications of technology for the good of society. And robot selfies have certainly become a thing.” Endless Number Of Applications In terms of vertical markets, in the near term, Knightscope has seen positive scaling and growth on corporate campuses and at logistics facilities, manufacturing plants, hospitals, casinos, commercial real estate and malls. “As the machines get smarter and more capable over time – the number of applications will become endless,” says Mr. Li. They currently drop new software code every two weeks and new hardware typically a couple of times a year. “In my opinion, it is ill advised for early stage technology companies to utilize B2G (business-to-government) sales as the initial go-to-market strategy,” says Mr. Li. “For Knightscope we have been primarily focused on B2B (business-to-business) sales and actually until 2017 were geographically constrained to California only. What we are doing is technologically extremely difficult as these are effectively self-driving cars. Additionally, despite the never-ending international interest, we are laser focused on the United States.”
Globally-renowned Pay on Foot parking systems manufacturer, DESIGNA, has worked with the White Rose shopping center in Rhyl, North Wales, to update its car parking system to the company’s advanced ABACUS software and equipment. Contactless Card Payment The installation included new state-of-the-art entrance and exit terminals accepting tap in/tap out contactless card payment technology After many successful installations abroad, the shopping center is the first DESIGNA site in the UK to have installed its new tap in/tap out contactless credit card technology. The installation included new state-of-the-art entrance and exit terminals accepting tap in/tap out contactless card payment technology. There are also three full pay stations, a DBS server, manual pay station and intercom. All of this helps to improve the efficiency and security of the car park, which is popular with shoppers due to its seafront location. As the first part of the shopping experience, the convenience and availability of a car park is crucial to the overall service and satisfaction of a customer. DESIGNA recognized this and developed ABACUS, an advanced car park access system that intelligently integrates various elements to create the ultimate system that is highly reliable and requires less maintenance. It can also cope with large volumes of traffic while providing the highest level of monitoring to ensure a secure parking environment. ABACUS Car Park Access System The parking system is barrier controlled and makes use of DESIGNA barcode ticket technology. In addition to the standard ticket technology, the car park offers the facility to tap in/tap out using a contactless credit card. This operates with a unique identifier from the credit/debit card as a substitute for a ticket for the duration of the stay at the car park. When the customer presents a contactless card on entry, it recognizes them and by tapping again at the exit it automatically calculates the tariff and allows payment to take place at the exit. The system has three pay on foot machines which accept coins, notes and credit cards. With more than 30 stores, White Rose shopping center, Rhyl’s number one shopping destination, has a wide range of quality stores. Located in the center of the town, White Rose is a short walk from Rhyl’s seafront, railway station and sea aquarium, and has direct access car parking for 300 vehicles. The center previously had a chip coin solution installed on site. Advanced Ticket Machines The biggest advantage of having the DESIGNA system in place is the easy payment method" Sue Nash, Center Manager at the White Rose commented, “The biggest advantage of having the DESIGNA system in place is the easy payment method. The advanced ticket machines make it possible to pay using several means, therefore reducing the problem of queuing at the pay machines and having to pay with change. Another payment option we now have is the facility to pay through mobile devices and via contactless cards.” She continued, “The majority of people move around with credit cards rather than cash and having a versatile payment option in the car park makes for a painless process. The maintenance of the system at our local level was extremely important to avoid costly and timely engineer callouts. Simple things like ticket and coin jams, system resets are now extremely easy to resolve as is the exchange of entry tickets when required. I would certainly recommend the DESIGNA system to others and we are extremely pleased with the results.” Car Parking Ease And Convenience Specifier Andrew Bailey, of Parking Ideas, commented, “Parking Ideas is a complete car parking and transportation consultancy that helps institutions, property owners, landlords and managing agents develop and optimize their assets. I have worked with the White Rose shopping center for a number of years and following a competitive tender found that DESIGNA’s systems best suited the client’s requirements.” He continued, “The ABACUS system is good value, commercially viable and ticked all the right boxes for the White Rose. It is very important to have the facility to pay by card, so the payment terminals having this feature are vital to the center and have made all the difference to the running of the car park. Parking Ideas has been in the parking industry for more than 15 years, so we have worked with DESIGNA before and are very happy with the end result.” DESIGNA Ticket Terminals The car park’s entrance and exit are installed with DESIGNA In+ and Out+ ticket terminals so that using the site is fast and easy The car park’s entrance and exit are installed with DESIGNA In+ and Out+ ticket terminals so that using the site is fast and easy. The advanced terminals operate on the lowest energy consumption of their class with the ability to hold more tickets than before, with the bin adapting itself to the fill quantity. Customers are greeted with excellent user-friendliness due to the simplicity of the equipment and illuminated display with clear instructions. The four-way barcode readers also ensure visitors can insert their ticket any way round into any of the pay stations around the site. DESIGNA Pay On Foot Machines For payment, three of DESIGNA’s new Pay on Foot machines are in place in the car park. This allows customers to pay for their visit before returning to their car and exit the car park more quickly. The pay station is deliberately designed to allow disabled customers to pay freely without assistance. Each of the pay stations is installed with an interactive monitor that makes it easy to pay and offers several different languages. Shopping center management has full control of the ABACUS system through the DBS server, with a manual pay station (MPS) to allow them to create or override payments. The control room also links with the ticket and payment terminals via a DESIGNA VoIP Intercom to assist customers if required. Global Implementation DESIGNA has more than 15,000 systems installed globally across a wide range of car park situations DESIGNA’s parking systems are used in a number of impressive shopping centers around the world. These include the Dundrum shopping center in Dublin, the Mid Valley Megamall in Malaysia and the Mall of Emirates in Dubai. In the UK the Belfry shopping center in Redhill, the Woolshops shopping center in Halifax and the Wellgate center in Dundee have also benefited from the ABACUS system. Recognized worldwide for its high quality and intelligent systems, DESIGNA has more than 15,000 systems installed globally across a wide range of car park situations, including shopping centers, airports and hospitals. ABACUS is one of the company’s innovations and demonstrates the endless possibilities available to car park operators. The future-proof technology allows for expansions of premises or new property acquisitions by allowing additional systems to be added to the network. In its many global applications, ABACUS has proved to be an effortless system for both operators and users and is a great investment for companies looking to the future.
Rasilient Systems, Inc., the pioneer in video surveillance systems purposely architected for IP video recording, has been chosen to provide video surveillance storage solutions for Global Village Dubai, billed as the “world’s largest” tourism, leisure, shopping and entertainment project. Now entering its 21st season, Global Village Dubai is the Middle East’s first family multicultural festival park. The attraction entertains more than 5.3 million guests each season and has more than $2.2 billion AED in business transactions ($599 million American dollars). From November through April each year, Global Village Dubai visitors enjoy a shopping experience in more than 30 pavilions, 120-plus kiosks and two dozen restaurants and cafes throughout the season’s 159 days of operation. Video Surveillance Storage Solutions “With more than five million visitors each year, Global Village Dubai required a solution that delivered high quality video recording and reliability,” said Sean Chang, CEO of Rasilient Systems. “At Rasilient, we are honored to have been chosen to provide a very important element of the overall security solution at Global Village Dubai. We designed our purpose-built video surveillance storage solutions for projects just like this.” “Our successful partnership with Rasilient means that we understand individual market demands, ensuring that we exceed expectations,” said Dr Mohammad Alketbi CEO of Forceis. When it comes to security solutions, we believe that quality counts. A 24/7 system availability can only be achieved through a robust and dynamic solution" “When it comes to security solutions, we believe that quality counts. A 24/7 system availability can only be achieved through a robust and dynamic solution.” Physical Security Integration Services Rasilient partnered with Forceis Integrated Security Systems, a system integrator, to provide state-of-art security operation for Global Village Dubai. Forceis is an innovative forward-thinking organization that provides expertise around physical security integration services in the United Arab Emirates. The video surveillance cameras at Global Village Dubai are managed by Milestone’s XProtect Corporate Video Management Software (VMS). Rasilient is a Milestone Systems Certified Solution Partner and together the companies have partnered in a number of successful video surveillance deployments, particularly in the growing Middle East region. “Global Village is pleased with the products and services Forceis Integrated Security Systems Offers. We have been extremely satisfied with the support provided by the technical staff and the professionalism throughout the company,” said Mansoor Salem, Senior Security Manager of Global Village. “The stability and resiliency of the Rasilient solution is impressive. System uptime is crucial to our business and we’ve had zero outages since we installed Rasilient. We are confident in our ability to rapidly scale our IT infrastructure no matter what size of customer now walks through the door.” ApplianceStor VMS Storage Servers The video surveillance storage solution used at Global Village Dubai includes six Rasilient ApplianceStor 74 Rack high performance VMS storage servers The video surveillance storage solution used at Global Village Dubai includes six Rasilient ApplianceStor 74 Rack high performance VMS storage servers that provide 100TB of storage. Rasilient’s ApplianceStor 74 Rack mount integrates VMS and storage into a simple-to-use, high performance video surveillance server solution. This eliminates the cost of a separate VMS server, significantly reducing cabling as well as the challenges of integrating VMS, OS, commodity server and storage. Proactive Monitoring Technology With Rasilient’s video surveillance storage solutions, every single camera frame is processed and recorded – what’s referred to as No Frame Drop – which is essential with the variety of security scenarios at Global Village Dubai that might call for video retrieval, said Chang. The ApplianceStor 74 is engineered to monitor its own “health” and operations to ensure that the system doesn’t fail when it’s most needed. This Proactive technology monitors the health of every disc drive in the system to enable cloning right before an actual drive failure. Global Village Dubai joins the list of the many projects Rasilient has completed in the UAE and surrounding areas over the last few years including the Zero 6 Mall that opened in April in Sharjah, United Arab Emirates.
Rasilient Systems, Inc., the pioneer in video surveillance systems purposely architected for IP video recording, has been chosen to provide video surveillance server and storage solutions for Zero 6 Mall, the impressive new-generation shopping destination that opened in April this year in Sharjah, United Arab Emirates. Zero 6 is a 16,000 square-meter complex that offers a diverse selection of dining, retail and entertainment attractions. Strategically located in Al Juraina, in close proximity to prominent city landmarks like University City and Sharjah International Airport, Zero 6 celebrates Sharjah’s evolving lifestyle community experience. Security Integration Software “Security is always the top concern in designing and developing a popular tourist and resident destination like Zero 6 Mall. Rasilient is honored to have been chosen to help secure this impressive and unique facility,” said Sean Chang, CEO of Rasilient Systems. Rasilient worked with UAE-based system integrator Exceed Communications, LLC, on the Zero 6 Mall project. Exceed Communications is a leading provider of IT infrastructure and security system needs including network design, installation and management and video surveillance and IPTV systems. Video surveillance at Zero 6 is managed by SeeTec Video Management Software (VMS). An OnSSI Company, SeeTec is one of the leading solution providers for video surveillance in Europe. Unmatched Data Integrity “Video surveillance storage is critical for security point of view and we are fortunate to have the services of Rasilient Systems, which is a trusted name for unmatched data integrity and storage reliability,” said Issa Ataya, Managing Director, Alef Group. We are confident that Rasilient Systems will provide the most innovative and state-of-the-art technology for Zero 6 Mall" “Zero 6 Mall is a one-stop destination in Sharjah that appeals more to a new generation as it’s a premier lifestyle-oriented place. We are confident that Rasilient Systems will provide the most innovative and state-of-the-art technology for Zero 6 Mall,” Ataya said. Video Management Software Rasilient provided video surveillance storage for Zero 6 that offers unmatched data integrity, storage reliability and scalability to address future growth. Rasilient’s purpose-built technologies lower CAPEX and OPEX by extending product life expectancy and enabling scheduled maintenance instead of reactive maintenance as systems age. The video surveillance system in place at the mall provides petabytes of storage using Rasilient’s fully redundant ApplianceStor AS85R Server and PS5000 Rackmount IP Storage. Rasilient’s ApplianceStor AS85R is a modular server system which packs four high performance server modules in a single 2U rack mount platform providing unmatched performance and density. Each module can be used to integrate VMS, failover, archive, administration and access control servers in a single high density 2U system. The AS85R significantly reduces cost over a separate VMS server, reduces cabling and the ordeal of integrating VMS, OS, commodity server and storage. Because the AS85R is ideally suited for use in conjunction with Rasilient’s PS5000 Rackmount IP storage, the Zero 6 project also utilizes the PS5000. Rasilient’s PS5000 Rackmount IP storage provides a simple-to-use, high performance, and large capacity video surveillance solution Large Surveillance Installations Rasilient’s PS5000 Rackmount IP storage provides a simple-to-use, high performance, and large capacity video surveillance solution. The purpose-built storage array is optimized for high performance megapixel and large video surveillance installations – both key characteristics of the video solution used at the Zero 6 Mall. Rasilient's patented advanced video caching technology – VAN, FlowThrough, StreamAlign – enables no recording gaps and data locking and increases read/write performance. This allows the capability of using both high resolution megapixel cameras and heavy camera loads. With Rasilient’s video surveillance storage solutions, every single camera frame is processed and recorded – which is essential for the variety of mall security scenarios that might call for video retrieval. The Rasilient system is also engineered to monitor its own “health” and operations to ensure that the system doesn’t fail when it’s most needed. This Proactive technology monitors the health of every disc drive in the system to enable cloning right before an actual drive failure. Reliable Video Surveillance Solutions Zero 6 Mall is just one of many projects Rasilient has completed in the UAE and surrounding areas over the last few years, said Chang. “With the successful implementation of quality and reliable video surveillance solutions for projects like Zero 6, Rasilient continues its growth in the very important Middle East market,” he added.
The Mall of Switzerland, located in Ebikon in Lucerne Canton, has a total floor space of 65,000 square meters. It is the second largest shopping centre of Switzerland. Visitors to this ultramodern building complex can take advantage of about 90 stores, 18 restaurants, a multiplex cinema with 12 auditoriums, a large indoor playground and multiple exercise facilities. The Mall of Switzerland is expected to receive up to five million visitors a year. This poses considerable challenges for building security, for which it is relying on Bosch’s experience and expertise. “These days, trends and customer needs change faster than ever before. Buildings have to be able to adapt easily – although this of course also poses new challenges, for instance with regard to security,” explains Jan Wengeler, who manages the mall. “But with Bosch as our partner, we know that we can handle whatever comes up.” Enhanced Guest Safety For the Mall of Switzerland, Bosch’s building experts implemented a tailored security solution for controlling access to restricted areas. At its core is the MATRIX access control system, which features a combination of electronic cylinders and door fittings plus readers, terminals, controllers and software. A management system with a customized user interface visualizes the states of more than 100 doors to let staff very quickly and easily monitor and control them. This significantly enhances the safety and security of guests and personnel, also in complex situations with large crowds. The operators are now facing the future with confidence, since additional parts of the Mall of Switzerland can be quickly and flexibly integrated in the overall system as required.
Checkpoint pioneered RF technology’s use in the retail industry and is now ushering in a new era through the introduction of a brand new electronics platform that is resetting the boundaries of what is achievable, both in terms of antenna design and functionality. Simon Edgar, Senior Director EAS Systems & Software at Checkpoint Systems, gives some information about the thought process behind the new NEO system. 1. Checkpoint is noted as inventing the first Radio Frequency-based Electronic Article Surveillance system, what would you say has been the main driver for you to re-think the whole Radio Frequency design? “Checkpoint has a long reputation of delivering quality RF hardware and labels. We have maintained our position as the market leader as we’re always looking for ways to improve the solutions we offer. That said, there are only so many antenna designs and innovations that you can come up with, while working from the same blue print. With the rapid rate of change retailers are having to adapt to, it made sense that our solutions were able to cope with these changes, particularly the increasing demand for connectivity between multiple new technologies and sensors. That’s when we started to think outside of the box, about redefining the antenna design – so that this valuable piece of hardware is fit for the rigours of today’s retail environment.” 2. How did you set about creating NEO? “Discussions about a new electronics platform started a couple of years ago. As technology changes, the options to adapt our electronics platform also open up, so we started to re-think the traditional RF loop concept. Bricks and mortar stores are striving to be more technologically advanced and connected in everything they do, in order to bring new customers through the doors and maximize their sales.As technology changes, the options to adapt our electronics platform also open up, so we started to re-think the traditional RF loop concept" So it made sense to apply the same philosophy to our antenna portfolio. We’re extremely proud of what we have achieved in such a short period of time. It demonstrates that we’re at the forefront of retail technology and not many vendors can have a market ready product available within just eight months.” 3. How many people have been involved in its development? “The project was split in two, with an electronics development team and an antenna design team. All together the project has involved Checkpoint employees from around the globe, including 20 engineers, 10 technical designers and the entire senior management team of Checkpoint. This doesn’t include marketing, sales and our customers – who have been involved throughout the process. It has been a true team effort and we have combined the wealth of retail experience and technical know-how within our business to create something really special.” 4. Acousto-Magnetic (AM) technology has presented some benefits to retailers over Radio Frequency, including wider aisles. Why have you continued to invest in RF? “We believe that RF technology has more benefits than Acousto-Magnetic, including cost, detection and energy usage. It has always been our preferred option for antenna, labels and source tagging – where we protect manufactured goods straight out of the factory. The latter often involves a wide selection of differing tag sizes and formats, and when we started to investigate new ways to lay out the electronics, previous performance boundaries related to tag size started to melt away. We soon realized that the NEO platform would enable us to incorporate new connected technology, while early test results showed the detection rates in the new electronics configuration was outstanding, enabling retailers to achieve the same distance between antennas that AM technology provides.” 5. You are using NEO to develop sensors for different vertical markets, why is it important that different stores have different types of antenna? “When shopping on the high street or in malls, you usually spend a few hours browsing. Stores spend a lot of time to make their displays appealing and ensuring entrances are as open as possible to entice people in. As such there has been increasing demand for antenna designs that are minimalistic and deliver a clear eye line to the displays, rather than customers’ not being able to see past the point of entry/exit security systems. In contrast, grocery or DIY stores tend to have more frequent footfall, often with trolleys. Designs for these environments need to be sturdy enough to take a few knocks and last a good few years under these harsher conditions. Thanks to the NEO electronics platform, the scope for varied designs has opened up dramatically, so over the next 12 months expect to see some exciting design concepts that can be utilized across the retail industry.” 6. Do you see the adoption of RFID speeding up across Europe, and is that why being able to upgrade to RFID is important? “RFID has been talked about for a while and many retailers are now beginning to adopt this technology. We are also seeing the emergence of Bluetooth and NFC, while some retailers are experimenting with other wireless technology, Chatbots, VR, AR and AI. The customer journey is more complex and a diverse range of solutions are being created that help stores communicate with customers and improve the shopper experience.Over the next 12 months expect to see some exciting design concepts that can be utilised across the retail industry" So really, it’s not just about upgrading to RFID anymore, it’s about all round connectivity. By offering a wide range of ‘intelligent’ options, our NEO electronics present retailers with the ability to upgrade at any time; we are expanding retailer options beyond what has ever been possible with entry/exit systems.” 7. Connectivity is a key USP of NEO; how are retailers looking to connect their stores and what are the common challenges? “As we just touched on, connectivity is playing an ever increasingly important role in the retail industry. Different technologies can be combined to provide wider information and hugely valuable, actionable data for retailers. NEO will become an active contributor to this data flow and will provide many different insights that will help a retail store run more effectively, not only in reducing losses, but improving customer engagement.” 8. 75% of retailers globally say their major investments in the next decade will be in in-store tech. Why is it important retailers introduce new technologies, like NEO, into their stores now? “Recent studies have shown that bricks and mortar stores are still an important part of the customer journey. In fact, a large percentage of shoppers still want to visit stores despite the ease of shopping online. But however they choose to shop, their expectations remain similar – they want to easily find what they are looking for, they expect instant customer service, and, perhaps most importantly, they want an easy checkout. This is where technology, like NEO, becomes a key part of a physical store’s modern day infrastructure. Delivering actionable, real time data to staff in-store, can significantly improve the consumer experience, keeping customers loyal and the store relevant in this new landscape.”
Since opening in October 2014, Andamar Lifestyle Center struggled to contain strong Veracruz winds, which consistently left its swinging doors open and exposed the facility to heat, humidity, and sea breezes. In turn, this allowed the shopping center’s air conditioning to escape, resulting in a second challenge: higher electricity expenses. Retail Door Access Challenges Andamar Lifestyle Center is home to over 100 different stores spread throughout the nearly 2 million square feet of retail, restaurant, and lesiure space. Taking the mall’s estimated 5.3 million annual visitors into account, and the fact that 40% of them are entering through the main entrance, the air infiltration and loss situation became unsustainable. As a result, Rosa María Bueno, director of Andamar, began looking for solutions. “At first, we tried to find a way to solve the problem without getting rid of the manual doors that were already installed. So, we had about one guard at every door to make sure the doors were closed or to hold them shut against the wind. The reality is that we weren’t going to solve the problem that way,” Bueno explained. Visual Design And Ocean Views Two important factors the center needed to consider were the location and use of each door. In addition to its main guest entrances, Andamar has entryways to its terraces and ocean views, which are primarily used by waiters in transit – making easy access a must. “Because we’re beside the ocean, many people go outside to enjoy the air, take photos, and eat; as a result, waiters go in and out with their hands full of food, huge trays, etc. We needed to find the right entryway that wouldn’t make this process any more difficult,” Bueno said. Andamar Lifestyle Center is home to over 100 different stores spread throughout the nearly 2 million square feet Andamar also had to consider its original architects’ opinions. “The architects who designed the center were very worried that the new doors would change its visual design and obstruct the ocean views, two important points that were taken into account from the beginning. After a detailed search, we found the ideal solution with Boon Edam,” the director said. Boon Edam Revolving Door Solution In total, the shopping center installed eight Boon Edam doors: three Crystal TQ automatic revolving doors, three Crystal TQ manual revolving doors, and two Crystal BoonAssist semi-automatic revolving doors. With the help of AVANCE Inteligente, a local door installation company, each door was installed with the specific entryway’s purpose and location in mind. Bueno affirmed that, in addition to receiving a customized analysis, the shopping center experienced nonstop assistance and dedication from Boon Edam support staff during the project’s duration. This led to the right solutions, and gave the client complete confidence in the quality and adaptability of Boon Edam’s team. “We’re very happy with the solution from all angles. It meets its functional and aesthetic purposes, it contributes to our positive image, and the doors have allowed for the flow of visitors to achieve a good rhythm,” Bueno concluded.
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