RS2 Technologies, globally renowned security and access control systems provider firm, has been named as a new Strategic Alliance Partner in the United States by Zenitel Group, the global provider of Intelligent Communication solutions. Integrated Systems “Zenitel’s continued innovative approach to simple but powerful integrated systems provides a complete unified solution to customers of all sizes”, said Dave Barnard, Director of Dealer Development for RS2. “Zenitel ha...
The concept of how security systems can contribute to the broader business goals of a company is not new. It seems we have been talking about benefits of security systems beyond “just” security for more than a decade. Given the expanding role of technologies in the market, including video and access control, at what point is the term “security” too restrictive to accurately describe what our industry does? We asked the Expert Panel Roundtable for their responses to this p...
There’s only so much a corporation can do to counteract the threat of a major incident. You can ask everyone to be vigilant and to report anything suspicious, but you cannot stop someone intent on deliberately starting a fire, threatening a work colleague with a knife or something much worse. And of course, most businesses recognize that even routine events – such as burst pipes, IT system failures, extreme weather event or power outages – can have significant consequences unle...
Hikvision’s PanoVu products are essential components of solutions in retail, hospitality, transportation and education Hikvision USA Inc., global supplier of security equipment and solutions, will provide training and demos of its multi-sensor camera technology at ISC East 2018, slated to take place at the Jacob Javits Center in New York City on Nov. 14 and 15. Product Showcase And Training Session Hikvision will exhibit from Booth 324 on the show floor on both the days. In addition to...
As we approach National Safe Schools Week (October 21-27), it is appropriate for a conversation to begin regarding establishing standards for K12 school security. Currently no standards exist for assisting schools navigate the complexity of understanding what they need, how much it will cost and how they will secure their learning environments. Security Industry Experts The Partner Alliance for Safer Schools (PASS) is one of the organizations at the forefront of establishing security standards...
Video cameras are everywhere, and hundreds more are installed every day. Our society appears to be reaching a point of perpetual surveillance. It certainly feels as if we are always being watched even though it is not yet the case. But as cameras are becoming more common than ever, we are also entering a new era of privacy concerns and sensitivities, as evidenced by GDPR and other such initiatives. We presented this quandary to this week’s Expert Panel Roundtable: Surveillance cameras can...
The upgraded Rave Guardian app now integrates with Rave Alert and allows college communities to easily connect through a custom mobile app. Rave Mobile Safety (Rave), a trusted partner for safety software protecting millions of individuals, revealed updates to its Rave Guardian platform to better equip students and staff to communicate vital campus updates. Rave Guardian, a safety app available for students to stay connected with campus safety officials, faculty and other students, now integrates into Rave Alert, allowing higher education institutions access to both offerings in a single platform. Rave Guardian has been updated to better reach and engage students on mobile devices since they find email and phone calls to be outdated. Students aren't interested in Facebook and Twitter; rather they prefer closed messaging apps like Snapchat and WhatsApp. In fact, Generation Z students are three times more likely to open a chat message through a push notification. However, in a recent survey of higher education institutions, Rave found only 38% of respondents offer a mobile safety app for their campus communities. The lack of institution-backed app adoption on campus shows the opportunity for colleges to implement innovative technology, like Rave Guardian, to better connect with students. Integrated geo-targeting notifications The updated Rave Guardian platform ensures that all tools, from two-way texting features to content directories with information such as specific safety procedures, are united in a single application. Unlike any other communications application available, Rave Guardian provides geo-targeting notifications so campus safety officials can target certain areas of campus with specific alerts. Those alerts are even available when students and faculty may not have cell signals. The app also allows for students to share a live stream of their location with campus safety if they feel they're in a dangerous situation. "Since adopting Rave technology, the ability to quickly and accurately share information has made all three of our campuses safer," said Charles S. DiSalvo, Emergency Manager at Monroe Community College in Rochester, N.Y. "We have seen a 22% increase in the use of Rave Guardian, so it's become integral to how we communicate public safety information." With a push of a button, students can either directly connect to 9-1-1 or campus safety in an emergency Rave Guardian campus communication app With one app to access campus communication tools, resources and key contacts, colleges don't have to rely on outdated communication methods to interact and engage with students. Additional benefits and features in this version of Rave Guardian include: One platform: In two steps, anyone in your campus community is instantly authenticated and can register. Students can update their Rave Alert profiles and always keep their contact information up-to-date. Content portal: Emergency procedures, shuttle schedules and other key resources can be shared with the campus community in a configurable content library to help them stay safe and informed. Call directory: Enable students and staff to easily find assistance and resources through a call directory of important numbers that can be updated and added to in real time. Routable chats: Two-way communications can now be routed to different departments to ensure they're only seen by the appropriate officials. In addition, departments can enable custom auto-responses when their offices are closed. Push notifications: Alongside SMS text and email capabilities, push notifications allow schools to provide messages to students and staff even without cell service and capture more attention. App customization: Schools can customize Rave Guardian's interface and features in real time to create a user experience that will drive more interaction with their community. Emergency call button: With a push of a button, students can either directly connect to 9-1-1 or campus safety in an emergency. Even when they dial 9-1-1 from the app, the school is notified through the incident management console. "The update to the Rave Guardian platform offers our university and college customers with essential tools to promote safety across their campuses," said Todd Piett, CEO of Rave Mobile Safety. "These latest features will drive greater adoption by students and will promote more participation with campus safety."
The Z-Wave Alliance, an open consortium of leading global companies deploying the Z-Wave smart home standard, today announces the addition of ASSA ABLOY to the Alliance Board of Directors. Owner of leading and trusted lock brands such as Yale, Mul-T-Lock and ABLOY, ASSA ABLOY joins principal members ADT, Alarm.com, FIBARO, Huawei, Ingersoll-Rand, Jasco Products, LEEDARSON, LG Uplus, Nortek Security & Control, SmartThings, and Sigma Designs. Smart Security And Connected Access Control “ASSA ABLOY was already a leader in the smart lock industry and is clearly making moves to become a global force in smart security and connected access control,” said Mitchell Klein, Executive Director of the Z-Wave Alliance, “The entire Alliance will benefit from ASSA ABLOY’s contribution to the Board of Directors and leadership in the future.” The ASSA ABLOY Group is a global leader in door-opening solutions, manufacturing a range of products for commercial and consumer markets. The group has a complete range of door opening products, solutions and services for institutional, commercial and consumer markets, and a worldwide leading position in smart door locks. Currently offering Z-Wave enabled smart door locks, ASSA ABLOY made big news recently with the acquisition of August Home, another Alliance member and manufacturer of Z-Wave smart lock solutions. Z-Wave-Enabled Digital Smart Locks “We have strongly supported Z-Wave through our Yale smart locks and plan to play an even bigger role as a decision maker in the growing Z-Wave Alliance,” commented Kevin Kraus, Director Technology and Integration Support for Yale Residential at ASSA ABLOY Americas. “As a Board member, we want to help in developing global Z-Wave product requirements as we build out our smart lock offerings in various regions around the world.” As a principal member, ASSA ABLOY will participate in developing global Z-Wave product requirements and in promoting Z-Wave enabled digital smart locks worldwide.The Z-Wave Alliance has over 600 member companies worldwide and over 2100 certified smart home and IoT devices.
Microsemi Corporation, a provider of semiconductor solutions differentiated by power, security, reliability and performance, announced its new SyncServer S80 server integrating a GPS antenna, receiver and Network Time Protocol (NTP) timing server into a single ruggedized, environmentally hardened unit ideal for outdoor installation with physical security systems. The high-reliability device, well-suited to synchronize timing for IP security cameras, Access Control Devices, Digital Video Recorders (DVR) or Network Video Recorders (NVR) or operate as the master clock for time display networks common to transportation like railways and airports, education institutions and even small enterprise networks, secures accurate time to reduce network exposure to vulnerable public time servers or external attacks such as denial of service (DoS). Equipped With Power-Over-Ethernet The network-ready SyncServer S80 is designed for easy integration into existing physical security networks and serves as the primary source of accurate time for the essential time stamps on security video footage. Equipped with Power-over-Ethernet (PoE), the device easily connects into an existing PoE infrastructure that runs power, timing and video feed through a single cable. In the cases where Ethernet infrastructure is in place but PoE is not available, the S80 can be powered through the addition of a Microsemi single-port PoE Injector or a managed 6, 12 or 24 port PoE Midspan. Since the S80 is also ruggedized for outdoor installations, it can connect to the network right alongside an existing outdoor camera installation, with the addition of a Microsemi PDS-104GO 4+1 managed outdoor switch. Once connected to the network, the S80 is ready to be the source of authoritative NTP time stamps for all video camera recordings. "Accurate, reliable and secure time stamps on video surveillance footage are essential to prove when a video was recorded" “Accurate, reliable and secure time stamps on video surveillance footage are essential to prove when a video was recorded. Our legal system has shown video footage may be inadmissible as court evidence without these accurate timestamps,” said Paul Skoog, senior product manager for Microsemi. “The challenge the SyncServer S80 solves is bringing that accurate and secure time into video surveillance networks, which are often network isolated for security or practical purposes from the outside world. The S80 is also a much more accurate, secure and reliable source of time inside the network versus using time from public time servers on the open internet, which are susceptible to spoofing and DoS attacks.” NTP Reflector Technology According to a 2017 IHS Markit Top Video Surveillance Trends for 2017 report, 98 million network surveillance cameras will be shipped globally in 2017 in a market estimated to be growing at almost 7 percent annually. Many of these cameras are destined for isolated networks, including moving platforms such as ferries, where accurate time is essential to add the trusted “when” to video recordings. Microsemi’s new SyncServer S80 is designed to provide ultra-accurate, nanosecond caliber NTP time stamps using the company’s security-hardened NTP Reflector technology. Unlike other NTP servers often used for IP camera time stamps, Microsemi’s NTP Reflector also works as a central processing unit (CPU)-protecting firewall, shielding the S80 CPU from excessive NTP request loading, which negatively affects time stamp accuracy, reduces availability of time stamps and can leave the device susceptible to CPU freezing or system reset. The S80 is ideally suited for video networks with tens to thousands of IP cameras, with no degradation in NTP server performance while operating as the trusted source of accurate time on the network.
March Networks, a global provider of intelligent IP video solutions, announced the results of an independent survey exploring how fraud, customer service and security perceptions are impacting U.S. banking consumer decisions. Key results from the survey, commissioned by March Networks and conducted by leading market research firm Ipsos earlier this year, reveal that 15% of consumers experienced fraudulent bank account activity in 2016. Banks and credit unions responded successfully, however, with 85% of those consumers saying they were satisfied with how their financial institution handled the incident. Security Influence On Banking Decisions Survey results also show that a continued focus on customer experience remains critical for banks and credit unions when it comes to retention, with 1 in 5 respondents (and a higher 1 in 4 Millennials) confirming they have switched banks in the past because of poor in-branch service. In addition, banking choices are influenced by how secure consumers feel when conducting transactions, either in their local branch, at an ATM or online. A majority of consumers (98%) felt most secure when conducting transactions at their local banking branch, compared with 92% when conducting transactions online and 85% using a mobile phone app. Further, 90% of consumers said they feel safer when they can see video surveillance cameras in their bank or credit union, and would choose a financial institution with surveillance over one without, all other things being equal. Key Findings From The Survey: Nearly half of consumers said waiting more than 5 minutes for service is unreasonable While poor customer service was the top reason consumers switched to a new bank, other drivers included the branch nearest them closing (14%), fraudulent bank account activity (9%) and safety concerns (9%) Half of consumers walked away from an ATM without conducting their intended transaction because someone was loitering in the vestibule 90% of consumers think that visible surveillance cameras help deter crimes 60% of consumers noticed a fraudulent transaction before their financial institution, leaving plenty of opportunity for banks and credit unions to be more proactive when it comes to identifying and notifying customers about potential fraud Intelligent Video Solutions “Banks and credit unions recognize that today’s consumers want a mix of in-person and online banking service options, and have very high expectations when it comes to security and customer service,” said Peter Strom, President and CEO, March Networks. “The positive takeaway from this survey is that financial institutions are meeting these expectations at present, however will need to get even more strategic to retain customers and attract new business in their extremely competitive environment.” For nearly two decades, March Networks’ intelligent video solutions have helped many of the world’s leading banks and credit unions address real-world business challenges efficiently and cost-effectively. More than 500 financial institutions rely on the company’s solutions to enhance security in their banking branches, corporate facilities and at ATMs; proactively identify and reduce losses from theft and fraud; and improve operations and corporate policy compliance. Using March Networks’ video-based business intelligence software, which integrates video with transaction data and analytics, financial institutions are also realising significant improvements in customer service, workforce management and operations.
Corbin Russwin, an ASSA ABLOY group brand, announces enhancements to the ML2000 Series Mortise Lockset. The ML2000 Series is an ANSI/BHMA Grade 1 mortise lock designed to deliver solid performance and withstand the most abusive environments. ML2000 Features The ML2000 is designed to satisfy a range of applications and environments in offices, education and healthcare environments. It features an adjustable front to accommodate square or beveled doors and a full 1-inch deadbolt throw for added security and strength, even in openings with excessive door gap. Additionally, a field reversible latchbolt makes it easy to re-hand without disassembly of the lock case. The lock is available in 51 mechanical and electrified functions, including vandal resistant and behavioral health options, 59 standard trims and Museo Collection decorative lever designs, in 13 finish options. A wide range of occupancy indicators is also available for the lock. Versatile Mortise Lock "The ML2000 is a highly versatile mortise lock, and because of its unique optimized spring design and fewer moving parts, users will find it provides smooth and consistent operation and the highest level of security and durability from a mortise lock," said Wayne Falce, Brand Manager, Corbin Russwin, Inc."This lock is ideal for a variety of applications, is easy to install, and integrates with a variety of access control platforms." The ML2000 Series is designed to integrate with new or existing Corbin Russwin key systems including patented/high security Access 3 and Pyramid. The ML2000 is covered by a ten-year warranty.
Hanwha Techwin has announced it has successfully accelerated its program to integrate Wisenet X cameras with leading VMS solutions such as Genetec Security Center 5.6 and Milestone XProtect. Supercharged by Wisenet 5, the most powerful DSP chipset ever incorporated into a full camera range, the latest generation of Wisenet X cameras feature the World’s best Wide Dynamic Range (WDR) and the World’s best motorized varifocal Low Light lens. The twenty six new H.265 cameras and domes are collectively able to meet the requirements of virtually any video surveillance project, regardless of the lighting conditions, from bursts of bright sunlight to almost total darkness, without the need for IR LEDs or supplementary lighting. Full Benefit From Investment “A key element of our ‘WE MOVE with trust’ philosophy is a commitment to ensure our end-user customers are able to achieve the full benefit from their investment in a video surveillance system,” said Bob (H.Y.) Hwang Ph.D., Managing Director, Hanwha Techwin Europe. “By working in partnership with Genetec, Milestone and other VMS providers, we are providing the opportunity for our Wisenet X cameras to be controlled and monitored alongside equipment produced by other manufacturers. Regardless of which platform customers choose, they can expect to have a high degree of control of Wisenet X cameras, as well as the flexibility to integrate with specialist analytics applications and Access Control.” Central Station Integration Hanwha Techwin’s comprehensive range of cameras and recording devices have also been successfully integrated with SureView’s Immix CS central station software platform. The integration allows the latest Wisenet IP camera series and NVRs, as well as analog DVRs, to interact with Immix CS which is designed to improve the efficiency of central alarm monitoring stations offering video monitoring services. The same level of integration has also been achieved with Immix Command Centre (CC), a PSIM (Physical Security Information Management) software platform used by businesses, institutions and agencies to monitor alarms, access control, audio and situational awareness systems.
Video surveillance as a service (VSaaS) is not just for commercial organisations. Federal, state and local governments can also realize benefits from the technology—and use it to deliver an integrated video surveillance system that addresses some of their unique security needs. Video Surveillance as a Service (VSaaS) What is VSaaS? Simply stated, it’s a cloud-based video surveillance solution that is packaged and delivered as a service over the internet. The price varies depending on the features of your plan (i.e. number of cameras, amount of storage, software features, etc.), and you pay a monthly subscription price to use it. How does it work? Internet Protocol (IP) cameras are installed at site locations, and the video is captured and streamed to a service provider’s data center via an internet connection. The video management software (VMS) runs on backend infrastructure provided by the service provider’s cloud. All video processing is done in the cloud, and all that is required to view the footage is an internet-connected device and a web browser. Retail, health care, education, and transportation all benefit from the flexibility and architecture of VSaas Growing VSaaS Providers Solution providers such as Axis Communications, Genetec, and G4S among many others offer VSaaS solutions, and the market is growing. According to IHS Markit, the market is expected to reach $2.3 billion in 2021. VSaaS is a solution with cross-industry appeal. Retail, health care, education, and transportation all benefit from the flexibility and architecture of the solution. But how does VSaaS address the surveillance needs of government institutions? Geographic Coverage And Access To protect cities and towns, law enforcement must watch over widespread geographic areas. Their work involves monitoring and policing many different neighborhoods, buildings, garages, parks, and walking paths—basically anywhere there is property or people to protect. They rely on video surveillance to help them keep these environments safe. But it’s more than local law enforcement officers who use video footage. From local city officials to federal and state law enforcement agencies, many other people, at times, need access to video footage captured by city surveillance cameras. Centralized Remote Monitoring How does VSaaS help? VSaaS enables the installation of cameras throughout cities and communities and stream footage to a central location via the Internet. Because the system is centralized, it eliminates the need to manage a lot of different standalone DVRs or NVRs, which enables organizations to monitor a large area from a remote command center. VSaaS enables the installation of cameras throughout cities and communities and stream footage to a central location via the Internet Plus, anyone with proper credentials can access the footage from an Internet-connected device—whether that be a smartphone, laptop, desktop, or tablet. That makes it easier for multiple agencies to work together, which in turn can improve communication and response time to incidents. Budget Concerns And Flexibility Tight budgets are normal in government. As a result, it’s often a challenge to procure capital for new technology purchases—and that sometimes leads to underfunded projects and difficulty upgrading old technology. VSaaS changes the expense model. It allows you to shift from a capital expenditure (CapEx) model, where large capital funding is required to purchase equipment, to an operational expenditure (OpEx) model, where the costs of the solution become an operating expense. Since the cameras, installation, storage, and software are packaged into a service, you don’t need a large capital outlay up front—you simply pay a predictable expense every month. VSaaS provides the capability for you to increase storage capacity when you need it Feature And Storage Capacity Upgrade Features VSaaS also makes it easier to upgrade old technology. When new technology becomes available, you can upgrade to it as part of the service. You no longer have to stick with old technology because of capital budget restrictions. Instead, you can upgrade to better cameras and management software features as they become available. The same is true for storage capacity. As camera resolution increases, the amount of data captured also increases. In addition, with the evolution of smart city technology and big data analytics, video data has become more valuable. As a result, there is a need not only to store more data but also to keep that data accessible for a longer period of time. VSaaS provides the capability for you to increase storage capacity when you need it. You can scale to accommodate growth, and since the storage is delivered as part of the service, you can leverage the “pay for use” model to manage your costs. On-Premise Storage Or Hybrid Where should surveillance video be stored? It’s an important question. After all, government entities must always comply with data privacy laws and handle data properly to ensure it can be used as evidence if needed. As a result, officials may prefer to be selective about where they store video data. In fact, the concern over regulatory requirements and security and privacy issues, according to Gartner, will lead governments to implement private cloud at twice the rate of public cloud through 2021. The provider’s ability to store large amounts of data cost-effectively makes VSaaS possible That’s not necessarily a show-stopper when it comes to video surveillance. Some VSaaS providers offer hybrid options. Plus, one of the things that makes VSaaS possible is the provider’s ability to store large amounts of data cost-effectively. Because service providers can manage their storage infrastructures economically, they can offer their service at an attractive price. Multi-Tier Storage Infrastructure In a way, government institutions (as well as commercial organizations) can do the same thing. If a government entity—for example, a small municipality—wanted to store their data on-premise or implement a hybrid configuration, they could solve some of their video storage challenges by implementing a multi-tier storage infrastructure similar to what a VSaaS provider might use to provide the actual service. A multi-tier storage infrastructure uses different storage media—disk, object storage, tape, and cloud—and combines them to deliver the total capacity needed while balancing performance and cost. The diagram below is an illustration of a multi-tier infrastructure: As the diagram shows, storage capacity grows using lower cost forms of media as volume and long-term retention requirements change. Files are moved between tiers based on user-defined policies. When the policies are met, the files are moved to a lower cost tier. Some file systems allow for multiple copies be written at ingest which not only minimizes the traffic of moving files across the network, but also provides much needed data protection through a second copy on a lower-cost tier. This scenario enables you to optimize the amount of high-performance media in your infrastructure and lower the long-term cost of retaining files. VSaaS offers many benefits for government institutions and commercial organizations alike Choice Of Implementations VSaaS offers many benefits for government institutions and commercial organizations alike. But not every implementation has the same needs or requirements. The good news is, when it comes to video surveillance solutions, you have options. You can leverage the benefits of VSaaS, in either a public cloud or hybrid scenario, depending on the service provider. Or if your needs dictate, you can achieve some of the same capacity and cost-saving benefits you would get from a VSaaS solution by implementing an on-premise solution based on a centralized VMS system and multi-tier storage. The choice is yours.
When a leading English university sought electronic locks for its newest student accommodation block, it turned to Aperio to extend its installed Gallagher Command Centre access control system. The University of East Anglia (UEA) has relied on Gallagher access control for a decade. To extend their Gallagher Command Centre system to Crome Court—a student residence with 231 en suite rooms separated into flats for between 8 and 13 postgraduates—they needed the right wireless solution. Wireless Locking Technology Aperio wireless locks are battery powered, and so use much less energyUEA’s needs included more than just security, stylish component design and affordability. Crome Court was specifically designed to minimise environmental impact, including CO2 emissions. Any access control system was expected to contribute to that goal. The university chose Aperio wireless locking technology from ASSA ABLOY. Aperio wireless locks are battery powered, and so use much less energy than wired magnetic security locks. They only “wake up” when a credential is presented to the reader. On Campus Training “We decided to offer Aperio to upgrade and extend our system at UEA because of its outstanding reputation within the security industry,” explains Jason Boyce, sales manager at Gallagher. “Having worked with us for 6 years, Gallagher knew we would deliver,” adds David Hodgkiss, national sales manager at ASSA ABLOY UK. Installation was quick and easy, aided by training delivered on campus by specialist ASSA ABLOY technicians. “We found ASSA ABLOY’s service faultless,” says Wayne Dyble, installation and support manager at Check Your Security, UEA’s service provider. Environmentally Advanced Profile There’s no need for expensive and time-consuming work changing the locks Crome Court’s secure doors are fitted with Aperio E100 online escutcheons. Students open them with programmable RFID smart cards, instead of cumbersome mechanical keys. If a keycard is lost, it is straightforward for UEA facilities staff to cancel it and issue a replacement—using a simple web-based interface or mobile phone. There’s no need for expensive and time-consuming work changing the locks. UEA also aimed to build Crome Court with an environmentally advanced profile. Here, too, Aperio delivered. Wireless locks are battery-operated and emit much less CO2 than wired magnetic locks. In fact, in carbon terms, Aperio locks emit 0.16 percent of the total emissions produced by standard wired locks. Flexibility is another Aperio asset: additional doors can be brought into the same integrated Gallagher system whenever needed. “We hope to roll out Aperio across all new and existing residential estate,” says Christine Beveridge, head of campus services at UEA.
The University of Birmingham educates over 30,000 students, with more than 6,000 doors providing access to student accommodation. Gallagher’s integrated access control solution is responsible for providing operational continuity and creating a safe and secure environment for students. Access Management System The University recently completed its new state-of-the-art student accommodation development, Chamberlain, which consists of a 19-storey tower and three low-rise blocks. An essential requirement was an integrated access control system, reducing the need for keys. Timothy Owen, General Manager of Student Accommodation at the University says, “We wanted to move away from using keys as students are prone to losing them and trying to manage thousands of locks and associated keys was a constant administration and financial drain.” We need to maintain control over access to our buildings, while ensuring a duty of care to our residents and staff" In order to minimise the complexity of managing a new system, the University required a solution that integrated with, or was an extension of, their existing campus access control and accommodation management systems. “We need to maintain control over access to our buildings, while ensuring a duty of care to our residents and staff so that they can go about their business as required,” says Timothy. “Fundamentally, we needed a system that gives both us and our resident’s confidence in the security of the accommodation.” Adaptable Access Solutions A large and complex estate with buildings of different construction and age, the University needed a solution that was flexible enough to accommodate their unique requirements. Gallagher Command Centre, together with the Aperio® wireless locking technology by ASSA ABLOY Access Control, was selected as the University’s preferred choice, meeting their security needs in a cost-effective way while still delivering to the overall specification. Timothy says, “The completion of our new state of the art Chamberlain development was extremely close to the date of the first student arrival, so the team had to be dedicated and work flexibly to ensure it was ready in time – which it was.” Improved Student Experience The Gallagher Command Centre integration allows for the access key and student ID to be combined in to one card, offering a number of benefits to both students and staff. The student ID and accommodation key is encoded on to one card, so it can be posted out in advance and access to the room automatically granted" Previously the accommodation arrival process required students to arrive at the University with their contracts and queue up so that a member of staff could sign them in manually and hand them the keys to their accommodation. From there students could head to their room. “Arrivals is always a busy time but with the help of the Gallagher solution we’ve not only improved the student experience but also the administration process,” says Timothy. “Now the student ID and accommodation key is encoded on to one card, so it can be posted out in advance and access to the room automatically granted via the accommodation management system. Students no longer need to queue for keys, can get to their rooms instantly, and spend more time enjoying their arrival experience.” Monitoring Access Cards The simple act of swiping an access card automatically checks the student in and a report can be generated to show who has arrived and who hasn’t, allowing staff to follow up accordingly. If the room is no longer required it can be quickly and easily re-allocated to another student, resulting in improved occupancy rates. Using Gallagher Command Centre together with the University’s accommodation management system allows staff to check on the well-being of students by monitoring the use of their access card. The University also houses students under the age of 18, and one of the safeguarding requirements is that the University can monitor their whereabouts on a daily basis. Timothy adds, “This can be difficult to achieve with many students to track, but Gallagher Command Centre can easily confirm the time and location of our resident’s last door access, providing peace of mind that students who may be uncontactable are in fact on site.” Replacing keys with a combined access and student ID card has reduced our operational costs" Creating Business Value University staff are also seeing positive improvements since the installation of the new system – particularly at the start of the year. The arrivals process is now less congested and more relaxed. The team have far fewer issues than with physical keys, enabling them to spend more time on the overall student experience. Since the installation of the first 800 bedrooms at Chamberlain, the University has already extended the system by a further 900 at Mason, with plans in place for an additional 1500 bedrooms this summer. Enduring Partnerships “Replacing keys with a combined access and student ID card has reduced our operational costs as we now have far fewer keys to purchase and store,” explains Timothy. “The student experience has improved, and staff are now free to deal with urgent matters and offer a more personal service. We can easily create reports to help us audit access and have generally provided a much more modern and secure place to live and work.” “The University has worked with 2020 Vision Systems for some time on CCTV and access control systems, so when they won the tender to provide and install the Gallagher and Aperio® systems we had every confidence that they would be able to deliver. The completion of our new state of the art Chamberlain development was extremely close to the date of the first student occupation and so the team had to be dedicated and work flexibly to ensure it was ready in time – which it was.”
GITAM University is a renowned research and innovation driven university in India. The university has three campuses - its main campus at Visakhapatnam with off campuses at Hyderabad and Bengaluru. During the last 36 years it has steadily evolved into a world class university, recognized for the experiential learning it offers, its competent and compassionate faculties, the stellar research laboratories, academic vibrancy and cosmopolitan culture. Known for its creative dynamism and flexibility, the university offers varied programs blending skill development and value orientation to shape the careers of students and develop holistic personality to be privileged members of the civil society. Criminal activities in education campuses were on a constant rise across the country, leading to serious concerns among educationalists. To add to it, incidents of ragging were on the rise even in reputed institutes, inflicting a negative impact on the reputation of institutes. Campus Surveillance System Meanwhile, GITAM University was coming up with its new campus in Bangalore. Being a highly reputed institute for the last 36 years, it did not want to compromise on security and reputation of the institute. Being a large project, they were looking for a trusted Indian brand that could provide direct pre and post-sales support. The university wanted to operate the entire video surveillance system without a special IT infrastructure room and other peripherals The university wanted to operate the entire video surveillance system without a special IT infrastructure room and other peripherals like servers that complicate management and monitoring. The system had to be very easy to use so that it could also be operated by security guards without any hindrance. Being very particular about discipline and security, they wanted video recorders that could store recordings from all cameras for 45 days, while efficiently reducing storage costs simultaneously. Matrix IP Cameras The solution was designed through a joint site visit by Matrix executives along with the System Integrator. It began by securing the periphery of all five buildings with a combination of 1.3MP and 2MP IP cameras based on estimated threat perception at each point. Areas with higher threat perception were covered with 2MP varifocal cameras, whereas areas with low or medium threat perception were covered with 1.3MP cameras. A total of 80 cameras were installed to secure the periphery of all five buildings. Interiors of the buildings were secured by mounting 1.3MP cameras in the corridors of all five buildings. Matrix 1.3MP camera, with a day as well as night vision range of 30 meters, ensured that the entire corridor was covered by a single camera. All in all, over 220 cameras were deployed in various areas of the building, covering every nook and corner of the campus. Live Monitoring System These cameras provided crystal clear images with great detail that could be used to identify a person in case of an event. This acted as a deterrent for students indulging in ragging at hostels and helped the institute ensure security and discipline through live monitoring.Matrix appeared to be the only brand that could meet the requirement of monitoring all cameras without a server Furthermore, Matrix appeared to be the only brand that could meet the requirement of monitoring all cameras without a server. For this, Matrix connected all recorders in the setup in a master-slave configuration. Once this was done, the output could be taken directly on a TV from one of the video recorders through an HDMI cable, eliminating the server. This enabled the university to monitor all cameras connected to multiple devices without using a server. The entire setup was very easy to operate even for a security guard as it did not involve the complexity of a server. Optimized Data Storage To manage the storage requirement, all recorders supplied by Matrix supported 24TB internal storage that could comfortably store recordings of every camera for 45 days and optimize storage using Adaptive Recording and Camera-wise Recording Flexibility. Benefits: Prevention of Criminal Activities like Ragging, Molestation, etc. Enhanced Security Ease of Use
Matrix, a provider of telecom and security solutions, releases products at regular intervals anticipating the needs of different enterprises. The telecom product range includes unified communication servers, universal media gateways, collaboration endpoints and more. The government education institutes shoulder the huge responsibility of carving a bright future for students. They handle diverse duties and hence need proper internal communication for timely execution of numerous tasks. To fulfill the goal of offering quality education to students and coordinating lecture times or spreading important information such as syllabus and exam schedule, keeping the entire college on the same network becomes important. Advanced Call Management One of the government institutes imparting education regarding agriculture and horticulture sciences had similar requirements. Quick and easy connectivity amongst distant units of the facility led to the need of procuring a reliable communication solution. Being one of the most popular institutes for agriculture and horticulture sciences, the enquiry office received heavy call traffic from students. Wired connectivity was somehow troublesome due to existing infrastructure of the university. Matrix, in association with its partner Uniserve Telecom, studied distinct requirements of the institute and crafted a solution. One of the advanced IP-PBXs from Matrix products’ kitty was installed at the premises to establish robust internal connectivity. Since the communication solution had IP at core, it offered easy access of advanced call management features and connected multiple units with minimal wire installation. Matrix range of VoIP gateways was offered at different locations for bringing analog extensions on the IP network. Cost-Effective Deployment A brief overview of the case is as follows: Challenges: Continuous communication between multiple departments Easy switch to latest technology Quick and smooth internal connectivity Solution: Advanced IP-PBX Business IP phones VoIP gateway Results: Resilient communication network Improved workforce collaboration Reduced telephony costs “We are enthralled to help a government institution upgrade their communication infrastructure. We are continuously working to add more features and platforms in our kitty to cater such distinct needs of the government organizations,” said Ganesh Jivani, Managing Director
Early in 2017, the School of Information and Communication (FIC) was inaugurated at the University of the Republic of Uruguay (Udelar). They announced a new headquarters to support the core mission of the school that was created in 2013. It regained a large space that had gone unused for decades, and part of the senior living facility, Asáma Dámaso Antonio. It is a structure of 8,500 square meters and four floors that now houses nearly 4,000 students, 200 teachers and 80 administrative and logistics staff on a daily basis. In the facility there are classrooms and administrative offices, a large and modern library, audio and video recording rooms and an advanced television studio. With the presence of such modern technological investments in the property, the concern about theft and damage increased, due to the high traffic of faculty, students and visitors who could access the equipment and devices. Necessity Of Increased Security As Yonathan Benelli, IT manager at Udelar, states: "The new headquarters greatly increased the vulnerability points for security. Without a video system like the one now implemented, it would be unfeasible to maintain an acceptable level of security."The savings were not only in technology acquisition, but also in hardware and human resources. Benelli adds that despite the need for a professional video surveillance system for the educational institution, "it was unthinkable to carry out a traditional CCTV installation with coaxial cabling, due to its high cost. Therefore, the installation of a Milestone IP video management system within the existing IT network infrastructure versus performing a coaxial interconnection resulted in a very significant cost reduction." The savings were not only in technology acquisition, but also in hardware and human resources. "We estimate that without this system, we would have needed at least four added employees dedicated to surveillance. Also, we took advantage of existing hardware," emphasises Benelli. At the university the concern about theft and damage increased, due to the high traffic of people Simple And Easy Integration Foxsys, the company managing the technology integration for this project, proposed the implementation of the XProtect Professional solution from Milestone Systems. It is an open interface application designed for IP network video management software with easy, intuitive and powerful functions. The XProtect Smart Client interface has advanced search tools that combine with an easy-to-navigate video timeline, allowing users to quickly and accurately examine events. It also offers sophisticated export options, including the Storyboard feature, which helps consolidate relevant video evidence to gain a complete view of incidents. According to Juan Martín González, commercial director of Foxsys, “The XProtect professional software was selected because of the system’s alarm notifications which were important in this application.” He said the solution was complemented by two virtual machines that operate on an HP server and are managed by the software Promox, which proved highly reliable. Digital Watchdog and Hikvision cameras were used. “In particular, the DW cameras allowed us to have a 180-degree panorama of some specific areas and the HK cameras were extremely useful, because Milestone recognises the video analytics’ algorithms of crossing a perimeter line that run in the camera. A data network was implemented on Cat 6 UTP and HPE POE 1920 switches. In terms of storage, we used the NAS QNAP brand with eight bays of 4TB each, implementing a RAID 5 for more protection and data writing speed. We were surprised how well Milestone worked on a Proxmox virtual machine,” says Gonzalez. More Advanced Recording And Navigation Settings The benefits, as Benelli points out, are countless and include: the capacity to manage multiple cameras simultaneously; comprehensive remote monitoring; end-user event search functionality; more advanced recording and navigation settings; easier role definition and permissions management of user accessibility. “The implementation was a success in every sense, not only from the point of view of the service provided by the system, but also by the guidance, suggestions and labor that the company provided beyond the installation and configuration, in which all the required and additional goals were met,” concluded Benelli.
Dublin City University (DCU) is providing emergency supports to staff and students anywhere in the world through a mobile safety application called SafeZone which links users with the university emergency response team. Provided by technology firm CriticalArc, the app which DCU staff and students can download at no cost will enable students and staff to connect with DCU’s emergency response team if urgent help is required, first aid is needed, or an emergency occurs. Privacy Protected Security Software DCU is the first university in the Republic of Ireland to roll-out SafeZone, which will be available to a student and staff population of almost 19,000 across the Glasnevin, St Patrick’s and All Hallows campuses. The app is also of use to university staff and students who are working and studying overseas. SafeZone is already in use in higher education institutions across the UK, Australia and the United States. As the system is privacy protected, a user's location will never be shared, unless they activate an alert for help Users can alert the University emergency response team by activating the app on their smartphone and by pressing either one of three alert button options (Emergency, First Aid or Help). The location of the user is then sent to security personnel who can coordinate to provide the necessary help, quickly and effectively. As the system is privacy protected, a user's location will never be shared, unless they activate an alert for help, within designated zones. The SafeZone app also enables people who are working alone or out of hours, for example in a research laboratory, to check in with the campus response team by activating a ‘check-in’ feature on the app which then sends their location and ID to campus response. Cross-Country Incident Management In addition, SafeZone can be used in emergency situations or critical incidents by emergency response teams to issue information and updates to users. Furthermore, in the event of a critical incident overseas, the SafeZone app will allow the university campus emergency response team to check in with all registered users, account for their whereabouts and liaise with the relevant emergency services in the affected country. President of Dublin City University, Prof Brian MacCraith said, “Staff and student well-being and safety is of the utmost importance and the SafeZone technology further enhances both of these for staff and students across our campuses and while overseas, traveling, studying and working at other institutions. DCU is now a multi-campus environment and, by deploying SafeZone in conjunction with our existing campus emergency response team, it will enable us to respond, even more effectively and efficiently to students and staff who may need emergency support.” The use of this technology in conjunction with our campus emergency response team, will further enhance the DCU experienceSafe Learning Environment DCU Student Union President Niall Behan said, “We are pleased that DCU has become the first university in Ireland to use SafeZone, across all of our campuses and also for staff and students studying and working overseas. The use of this technology in conjunction with our campus emergency response team, will further enhance the DCU experience.” Glenn Farrant, Chief Executive Officer, CriticalArc, noted, “DCU is the first customer in the Republic of Ireland to demonstrate a visionary approach to safety and security by adopting SafeZone. As well as creating a safer learning environment for students and staff, SafeZone offers DCU a raft of benefits including boosting competitive advantage to prospective students, supporting international research and teaching as well as streamlining day-to-day activities.”