Genetec Inc., globally renowned technology provider of unified security, public safety, operations, and business intelligence solutions has announced Security Center Transaction Finder, a POS (Point of Sale) integration tool with exception-based reporting capabilities, designed to help retailers speed up their investigations. The new POS tool with exception-based analytics embedded in security platform helps retailers reduce shrink by quickly detecting suspicious transactions and correlating ev...
Vantage successfully participated at Intersec 2020, the largest security exhibition in the Middle East. At the exhibition, held in Dubai (UAE) for three days from the 19th of January, the company showcased its latest solutions and products for all industry verticals viz; ATEX approved Explosion Proof cameras, Bi spectral long-range Thermal Cameras, 8K(32mp) Surveillance Solutions, AI-based smart solutions, Smart Tracking PTZ cameras, Mobile NVR solutions for vehicles, Entrance Management solutio...
CyberLink Corp., a pioneer of AI and facial recognition technologies, announced a strategic partnership with VIVOTEK, the global IP surveillance solution provider, adding CyberLink’s FaceMe AI facial recognition engine to VIVOTEK’s IP surveillance solutions. The new collaboration will be showcased in VIVOTEK’s booth (#SAD37) at Intersec 2020 in Dubai, January 19-21, 2020. CyberLink’s FaceMe AI Facial Recognition Engine will be integrated into VIVOTEK’s network came...
March Networks, a global renowned video security and video-based business intelligence solutions company, is pleased to announce the expansion of its Retail Solution to include fraudulent return investigations through the Zebra Savanna data intelligence platform. March Networks’ new integration – between its Searchlight for Retail software and Doddle, which designs, develops and integrates consumer fulfilment technology – is powered by Zebra Savanna, a cloud-based platform tha...
As it is a new year and decade, it is prime time to assess the state of the video content analytics industry and ponder how it might evolve in the coming 12-18 months. The video surveillance market has been booming for many years, but the introduction of complementary video intelligence technology has enabled users to derive more value from their video surveillance investments, transforming video into actionable intelligence based on deep learning techniques and artificial intelligence. This is...
On November 2019 in Stockton, California, surveillance footage found that vandals shot out glass windows and doors in many places in a small business complex (FOX40). The intruders broke in only to leave with nothing, proving their intent was solely to vandalize the property. Meanwhile, it was reported that a trio of ATM thieves struck around 9 times across many different locations inside Brooklyn and Queens within just over a month in fall 2019 (ATM Marketplace). On average, the cost of vandal...
AES Corporation, the manufacturer of wireless mesh communication products and services designed for your monitoring needs, announces the appointment of Laura Wall to the position of Director of Product Management. Laura is the newest member of AES Corporations Leadership Team. She is an experienced and highly collaborative product management leader who specializes in conducting extensive market research. Her expertise in Voice of the Customer (VOC) data collection and strong analytical skill set will be vital in helping the organization to prioritize customer focus and define product requirements. Managing the complete product lifecycle In her new role at AES, Laura will work cross-functionally with all departments to align sales objectives, marketing strategy, and customer support with the engineering product roadmap. This involves managing the complete product lifecycle from concept, to design and development, product launch, and end of life products/components. Prior to joining AES, Laura worked in chain retail, global manufacturing, distribution, and start-up environments. I am excited to work on projects that will deliver high quality products and meet the needs of our customers" Her appointment supports the Company’s plan for growing revenue and market share by strengthening its product line. “This is an exciting time to join AES with many strategic plans and initiatives in place to grow the business not only in the alarm industry, but also into other new markets,” said Laura. “Having spent the past several years working in product management roles, I am excited to work on projects that will deliver high quality products and meet the needs of our customers." Successfully developing and delivering new products Jim Burditt, Vice President of Sales, commented, “Laura is a perfect fit for this new position. I am confident that her experience, knowledge, and leadership skills will help us to successfully develop and deliver new products with ongoing customer feedback.” Laura graduated with a Master of Business Administration from Simmons School of Management, a Bachelor of Science degree in Marketing from Bentley University, and holds an Insight for Innovation certification credential from IDEO U. She is an active member of several industry groups including Product Development and Management Association (PDMA), New Product Development and Agile Innovation (NPD), Product Management Professionals, and Boston Product Management Association.
SecuX Technology Inc., a blockchain security company, foresees the emerging of cryptocurrency payment and the requirement to let various Brick-and-Mortar retailers accept different cryptocurrency tokens through multiple wallet apps and a single device. Although cryptocurrency can be transferred from one account to another via a pair of mobile wallet app in the P2P scenario, however, this approach is not appropriate in the most retail environment. Using smartphone as a payment terminal The first one is a White-label APP that can connect to most existing and emerging cryptocurrencies For example, for merchants with more than one service staff, using a smartphone as a payment terminal means to install the merchant’s payment account private key into a shared mobile phone accessible by many service staff, and it’s a big threat to payment security. Another example is the existing vending machines or laundry machines. There are millions of automatic service machines that accept coin and paper today, but it is not possible to install a smartphone inside every machine. SecuX cryptocurrency payment solution includes three components. The first one is a White-label APP that can connect to most existing and emerging cryptocurrencies. Military-Grade security element chip The second one is payment terminal/module which can operate standalone without an internet connection or connect to any legacy POS system or installed in existing self-service machines or vending machines. The third one is an optional hardware wallet with a military-grade security element chip inside. SecuX invites worldwide frontier partners including financial institutions, payment service providers, retailers who have physical shops and chain stores, alliances who issue crypto-coin/token and business circle to SecuX booths at CES. Visitors will see how SecuX bring partners to connect crypto payment with the user owned POS system in the way of faster, lower cost, and more convenient for user experience.
Established in 1950 in a small chapel in downtown San Diego to serve San Diegans experiencing homelessness and poverty, Father Joe’s Villages has since grown to include a comprehensive campus and scattered-site programs that provide comprehensive housing and services to people struggling with homelessness in San Diego. The organization provides housing to over 2,000 people every night and serves more than one million warm, nutritious meals annually. In addition to offering hope to those experiencing homelessness in San Diego, President and CEO, Deacon Jim Vargas, and the organization’s senior leadership team made a commitment to provide a safe and secure environment for program participants, volunteers, and employees. Video Management System We selected Hanwha due to the innovation of their cameras and its overall solution being very cost-effective" “The safety of our staff, volunteers and clients is one of our top priorities, so we initiated a new surveillance project as soon as we had someone on the team who had the experience to help with this type of project,” said Deacon Jim Vargas. In 2016, shortly after Frank Paredes joined Father Joe’s Villages as Director of Information Technology, the organization evaluated their physical security solution to determine how they could upgrade their existing collection of mix-and-match analog cameras to achieve an overall improved video surveillance system. After an RFP process and with input from security integrators JMG Security Systems and American Security Group, Paredes and his team chose to replace their existing solution with Hanwha video surveillance cameras managed by Hanwha’s Wisenet WAVE Video Management System (VMS). Network IR Bullet Camera “Our cameras were the best in class when they were purchased years ago, but we had an aging, disparate analog system and it was time to step up to a platform that was innovative and would bring us the latest in technology,” said Paredes. “We did our research and looked at several manufacturers. Ultimately, we selected Hanwha due to the innovation of their cameras which provide crystal clear images, but more importantly, Hanwha’s overall solution is very cost-effective.” For the Father Joe’s Villages deployment, they installed cameras from the Hanwha Wisenet Q series – including the QNO-7080R 4MP Network IR Bullet Camera, QNV-7010R 4MP Network IR vandal-resistant camera, PND-9080R 4K IR dome camera– as well as IP PTZ cameras including the SNP-6320RH. Father Joe’s Villages currently operates more than 400 video surveillance cameras across their facilities including housing, program, administrative, retail and warehouse space. Manage video surveillance The ability to customize WAVE to your liking with all of the different building layouts is also impressive" Paredes said they are very pleased with the WAVE VMS because it is so easy to use. Additionally, it has given them the capability to consolidate operations and easily manage video surveillance across the different locations. Even though blocks of cameras at each different facility might have a separate NVR, they unified the system via WAVE, enabling them to call up cameras from any of the locations throughout their campus and scattered site locations. “Wisenet WAVE has an outstanding user interface which makes it extremely easy to operate for all our users. We are all very happy with it,” said Paredes. “Whether they’re beginners, intermediate, or advanced users, it’s just as easy to manage because it’s all drag and drop. The ability to customize WAVE to your liking with all of the different building layouts is also impressive. It’s just a well-thought-out video management system.” Video surveillance cameras Paredes said in addition to ease of use, cost was a determining factor in choosing WAVE to manage their video surveillance cameras. “We like that with our Hanwha camera solution we only pay a one-time license fee per camera for the WAVE VMS,” he said. “I’ve had experiences with other VMS providers that require users to pay an annual licensing fee every year or have astronomical recurring costs—that made those types of solutions unaffordable for us.” Paredes and his team installed and maintain the system, while security personnel view the cameras from an upgraded 24/7 control center outfitted with several large monitors. If the surveillance team sees something of concern in a certain location, they dispatch security personnel to investigate. Security solution The Hanwha camera and WAVE VMS solution have provided us both outstanding quality and affordability Father Joe’s Villages developed a CCTV policy for governance, which allows their security department – along with the legal department – to manage requests from throughout the organization to review footage in the event of an incident. Because they have been so impressed with the Hanwha solution, Paredes and his IT team completed the Hanwha training and earned certification. As a result, they can design, implement and support Hanwha cameras internally which means they do not have to rely on the cost and time associated with depending on a third party. “Earning Hanwha certification was a great move that we made to be more efficient in the operations of our security solution and to show our commitment to Hanwha and to the product we’ve invested in,” he said. Quality and affordability Father Joe’s Villages will soon break ground on an exciting addition – a high rise building that will double their affordable housing inventory by adding 407 units and additional program and administrative offices. This expansion will call for the addition of 250-plus cameras to their existing video surveillance system. Paredes said they plan to add Hanwha cameras that feature analytics as they expand the system to the new facility. “Being a nonprofit organization, cost is very important, but we can’t sacrifice quality when it comes to security,” said Paredes. “The Hanwha camera and WAVE VMS solution we have installed have provided us both outstanding quality and affordability. The pictures we get from the cameras – the vividness and the colors – are just phenomenal. We are grateful to have a solution that provides our community with a top-notch security solution.”
VCA Technology, a UK provider of video analytics, announced the release of VCA Server, an AI Deep Learning based video analytics software suite which provides a key upgrade to the company’s flagship VCA Core platform. Offering simple integration with VMS and NVR manufacturers’ technologies, the new release ensures that sophisticated analytics can be set-up and installed within as little as fifteen minutes, allowing end-users to significantly reduce false alarms with minimal disruption. Central to VCA Server is its Deep Learning Filter which is pre-calibrated to immediately recognize vehicles and people, delivering an ‘instant analytics’ application. Its focus on ‘event filtering’ can, for example, distinguish foliage movement, shadows and changes in weather conditions from suspicious activity, enabling more accurate distinctions between true events and false positives. This makes it ideal for monitoring sterile zones and closed site installations, and managing perimeter protection remotely. Comprehensive meta-data The VCA Core rule and feature sets are still available within the new release, and for high density sites, such as airports and retail shopping centers that require a more comprehensive set up, there is still the option to use ‘Logical Rules’ alongside the extensive calibration features and the Deep Learning Filter. The new release is compatible with both remote and local servers, and can produce basic data or more comprehensive meta-data, depending on users’ requirements. Security providers can now future-proof their business by providing users with intelligent and real-time video analytics" Also available in a rack mounted unit, VCA Server is suitable for projects from four to 64 cameras and is ideal for applications with or without a VMS, where it would be used in conjunction with a local NVR for example. This provides installers with an extremely cost-effective solution and enables them to use VCA Deep Learning analytics at a significantly lower cost than the industry standard. AI-based video analytics Kevin Waterhouse, Managing Director at VCA Technology, comments: “There is a misconception among integrators and installers that AI-based video analytics demands high processing requirements, making it cost prohibitive. However, our technology is compatible with all IP cameras of varying capabilities, as well as the most popular VMS and NVRs, greatly reducing cost and installation time. By quickly and seamlessly incorporating AI and Deep Learning into their existing portfolio, security providers can now future-proof their business by providing users with intelligent and real-time video analytics." “For users, the launch of VCA Server means that there is now a more comprehensive solution that goes beyond just surveillance. With budgets being squeezed and a strained workforce, companies are looking for surveillance solutions that can overcome these industry bottlenecks and do more with less. This is where AI and Deep Learning significantly pushes the boundaries of standard video analytics.”
Security companies provide a type of service that tends to go unnoticed except when it’s missed. Businesses, banks, stores, event organizers and VIPs are their main clients. Their demand is increasing, mostly due to the expansion that Southern California has experienced in the latest years. Small cities and towns are increasingly growing every day, mostly due to internal migration and the high prices of rent in Los Angeles County. Veteran Los Angeles security company HillQuest Security knows about this growth and the demand for services like the ones they provide. That’s why they’ve decided to expand their already wide range of services (which included more than 60 cities by 2018) to the entirety of Orange and Riverside counties. Security options for businesses HillQuest Security has started to provide security guard services in Orange County and Riverside since early 2019. What was initially a test venture that turned out to be really successful for the company became a full-service activity. Now, HillQuest has started to offer its full range of security options for businesses and individuals in those areas. Our trained, licensed expert security officers can handle any and all of your security needs" Businesses and other entities in the OC and Riverside can now hire HillQuest Security mobile patrols, bodyguards, security systems, loss prevention, and other security services for banks, construction areas, health care facilities, hotels, apartment complexes, movie sets, parking lots, schools and event venues. Security services “We provide security services that are perfectly tailored for you,” says John Bouzy, HillQuest Security owner. "Our trained, licensed expert security officers can handle any and all of your security needs. Moreover, we can do that any time of day as well." According to its website, the company is insured with a $5 million dollar policy and all officers “meet the standards set by the Bureau of Security and Investigative Services".
The Face Recognition Company (FRC) has announced that its multi-camera face-recognition security product is to be unveiled for the first time at the International Security Expo in London. The company, which has been in stealth mode for three years, has developed the world’s first ultra-accurate facial recognition security system, optimized for commercial businesses. Available in January 2020, its first product is designed to provide enhanced security for retail and commercial premises or similar environments. The system can be installed at entrances to identify and alert about shoplifters on a watchlist, for example. Multi-camera facial recognition security system Incorporating multiple cameras, machine-learning algorithms and a user-friendly mobile app for providing alerts Incorporating multiple cameras, machine-learning algorithms and a user-friendly mobile app for providing alerts and managing watchlists, the system is designed for ease-of-use by anyone from store management to security staff. In real-time, it detects unwelcome visitors by recognizing faces that have been flagged previously, before alerting security or management via the app. Current facial recognition systems typically access CCTV feeds, and are frequently complex, bespoke installations focused on national security, policing and big transportation infrastructure. Facial recognition algorithms “Today’s facial recognition algorithms are very accurate but can only be effective when they have an image of suitable quality and perspective,” said Tim Noest, CEO, The Face Recognition Company. He adds, “Grainy CCTV images or faces captured beyond a certain angle from the front view reduce the accuracy significantly. With our multi-view system, we are focused exclusively on capturing high-quality facial data, greatly increasing the chances of making a positive match.” The FRC system comprises three components: Cameras - FRC has developed a patent-pending multi-camera technology. A typical setup incorporates five high-resolution cameras trained on one capture zone – a doorway entry into a retail store, for example. Mobile app - Users control and interact with the system via a simple app. Managers with appropriate security approvals have full system control and can set up and manage watchlists. Store staff and security can receive and respond to alerts, but have no access to watchlists. Back-end server - The local server runs the image data processing and machine learning in the background. Users don’t interact with the server beyond the initial setup phase. The FRC system is not designed to be a replacement for existing security infrastructure and processes such as CCTV guards. It is designed to augment security operations to run more effectively and efficiently.
Rodrigue Zbinden, CEO at Morphean, discusses the business benefits from merging video surveillance and access control technologies as demand for ACaaS grows. The big question facing businesses today is how they will use the data that they possess to unlock new forms of value using emerging technologies such as the cloud, predictive analytics and artificial intelligence. Some data is better utilized than others: financial services were quick to recognize the competitive advantages in exploiting technology to improve customer service, detect fraud and improve risk assessment. In the world of physical security, however, we’re only just beginning to understand the potential of the data that our systems gather as a part of their core function. Benefits of ‘Integrated access control’ The first thing to look for is how multiple sources of data can be used to improve physical security functionsWhat many businesses have yet to realize is that many emerging technologies come into their own when used across multiple sources of data. In physical security, for example, we’re moving from discussions about access control and CCTV as siloed functions, to platforms that combine information for analysis from any source, and applying machine learning algorithms to deliver intelligent insights back to the business. ‘Integrated access control’ then looks not just to images or building management, but to images, building management, HR databases and calendar information, all at the same time. And some of the benefits are only now starting to become clear. The first thing to look for, of course, is how multiple sources of data can be used to improve physical security functions. For example, by combining traditional access control data, such as when a swipe card is used, with a video processing platform capable of facial recognition, a second factor of authentication is provided without the need to install separate biometric sensors. CCTV cameras are already deployed in most sensitive areas, so if a card doesn’t match the user based on HR records, staff can be quickly alerted. Making the tools cost-Effective In a similar vein, if an access card is used by an employee, who is supposed to be on holiday according to the HR record, then video data can be used to ensure the individual’s identity and that the card has not been stolen – all before a human operator becomes involved. This is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalization of a vital business functionThese capabilities are not new. What is, however, is the way in which cloud-based computing platforms for security analytics, which absorb information from IP-connected cameras, make the tools much more cost effective, accessible and easier to manage than traditional on-site server applications. In turn, this is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalization of a vital business function. With this system set up, only access control hardware systems are deployed on premise while the software and access control data are shifted to a remote location and provided as a service to users on a recurring monthly subscription. The benefits of such an arrangement are numerous but include avoiding large capital investments, greater flexibility to scale up and down, and shifting the onus of cybersecurity and firmware updates to the vendor. Simple installation and removal of endpoints What’s more, because modern video and access control systems transmit data via the IP network, installation and removal of endpoints are simple, requiring nothing more than PoE and Wi-Fi. Of all the advantages of the ‘as a service’ model, it’s the rich data acquired from ACaaS that makes it so valuable, and capable of delivering business benefits beyond physical security. Managers are constantly looking for better quality of information to inform decision making, and integrated access control systems know more about operations than you might think. Integrating lighting systems with video feeds and access control creates the ability to control the lightsRight now, many firms are experimenting with ways to find efficiencies and reduce costs. For example, lights that automatically turn off to save energy are common in offices today, but can be a distraction if employees have to constantly move around to trigger motion detectors. Integrating lighting systems with video feeds and access control creates the ability to control the lights depending on exactly who is in the room and where they are sitting. Tracking the movement of employees Camera data has been used in retail to track the movement of customers in stores, helping managers to optimize displays and position stocks. The same technology can be used to map out how employees move around a workspace, finding out where productivity gains can be made by moving furniture around or how many desks should be provisioned. Other potential uses of the same data could be to look for correlations between staff movement – say to a store room – and sales spikes, to better predict stock ordering. What makes ACaaS truly exciting is it is still a very new field, and we’re only just scratching the surface of the number of ways that it can be used to create new sources of value. As smart buildings and smart city technology evolves, more and more open systems will become available, offering more ways to combine, analyze and draw insights from data. Within a few years, it will become the rule, rather than the exception, and only grow in utility as it does.
Artificial intelligence (AI) is improving everyday solutions, driving efficiency in ways we never imagined possible. From self-driving cars to intelligent analytics, the far-reaching impacts of Deep Learning-based technology empower human operators to achieve results more effectively while investing fewer resources and less time. By introducing AI, solutions are not merely powered by data, but they also generate valuable intelligence. Systems which were once leveraged for a narrow, dedicated purpose, can suddenly be engaged broadly across an organization, because the previously under-utilized data can be harnessed for enhancing productivity and performance. Video analytics software The video intelligence software processes and analyses video to detect all the people and objects that appear When it comes to physical security, for instance, video surveillance is a standard solution. Yet, by introducing AI-driven video analytics software, video data can be leveraged as intelligence in previously inaccessible ways. Here are some examples of how diverse organizations are using AI-based video intelligence solutions to enhance security and performance with searchable, actionable and quantifiable insights. Law enforcement relies on video surveillance infrastructure for extracting investigation evidence and monitoring people and spaces. Instead of manual video review and live surveillance – which is prone to human error and distraction – police can harness video content analysis to accelerate video investigations, enhance situational awareness, streamline real-time response, identify suspicious individuals and recognize patterns and anomalies in video. The video intelligence software processes and analyses video to detect all the people and objects that appear; identify, extract and classify them; and then index them as metadata that can be searched and referenced. Maintaining public safety For law enforcement, the ability to dynamically search video based on granular criteria is critical for filtering out irrelevant details and pinpointing objects of interest, such as suspicious persons or vehicles. Beyond accelerating video evidence review and extraction, police can leverage video analysis to configure sophisticated real-time alerts when people, vehicles or behaviors of interest are detected in video. Instead of actively monitoring video feeds, law enforcement can assess triggered alerts and decide how to respond. In this way, officers can also react faster to emergencies, threats and suspicious activity as it develops. Video analysis empowers cities to harness their video surveillance data as operational intelligence Empowering law enforcement to maintain public safety is important beyond the benefit of increasing security: A city with a reputation for effective, reliable law enforcement and enhanced safety is more likely to attract residents, visitors and new businesses, exponentially driving its economic development. Furthermore, in cities where law enforcement can work productively and quickly, time and human resources can be reallocated to fostering growth and building community. Video surveillance data Video analysis empowers cities to harness their video surveillance data as operational intelligence for optimizing city management and infrastructure. When video data is aggregated over time, it can be visualized into dashboards, heatmaps and reports, so operators can identify patterns and more seamlessly detect anomalous. A city could, for instance, analyze the most accident-prone local intersection and assess the traffic patterns to reveal details such as where cars are dwelling and pedestrians are walking; the directional flows of traffic; and the demographic segmentations of the objects detected: Are cars lingering in no-parking zones? Are pedestrians using designated crosswalks – is there a more logical location for the crosswalk or traffic light? Do vehicles tend to make illegal turns – should police proactively deter this behavior, or should the city plan new infrastructure that enables vehicles to safely perform these turns? Finally, does the rise in bike traffic warrant implementing dedicated biking lanes? With video intelligence, urban planners can answer these and other questions to facilitate local improvements and high quality of life. Video analysis empowers cities to harness their video surveillance data as operational intelligence Enhancing situational awareness Insight into traffic trends is also critical for transport companies, from public transit services to transportation hubs and airports. By leveraging the video insights about citywide traffic, public transit organizations can make data-driven decisions about scheduling and services. Analyzing video surveillance around bus stops, for instance, can help these companies understand the specific hours per day people tend to dwell around bus stops. Correlating this information with transactional data for each bus line, bus schedules can be optimized based on demand for individual bus lines, shortening waiting times for the most popular routes. Similarly, the traffic visualisations and activity heatmaps derived from the video of major transit hubs, such as international airports and central stations, can be beneficial for increasing security, enhancing situational awareness, identifying causes of congestion, improving throughput and efficiency and, ultimately, solving these inefficiencies to provide a streamlined customer experience for travellers. Large education campuses Campus law enforcement can leverage video data to increase situational awareness and public safety Much like a city, large education campuses have internal transportation services, residential facilities, businesses and law enforcement, and video content analysis can support the campus in intelligently managing each of those business units, while also providing video intelligence to these individual groups. Campus law enforcement can leverage video data to increase situational awareness and public safety, driving real-time responses with the ability to make informed assessments and accelerating post-event investigations with access to easily extractable video data. When campuses are expanding or developing additional infrastructure, they can plan new crosswalks, traffic lights, roads, buildings and entrances and exits based on comprehensive video intelligence. By understanding where pedestrians and vehicles dwell, walk, cross or even violate traffic laws, the campus can inform construction projects and traffic optimization. Countless business operations The campus can leverage video business intelligence to justify leasing pricing for different retailers across campusFinally, the campus can leverage video business intelligence to justify leasing pricing for different retailers across campus, demonstrating property values based on traffic trends that can be correlated with retailer point of sale data. Whether its empowering security, productivity or decision-making, the insights generated by AI-based technology can drive significant optimization – especially when data is fused and cross-referenced across smart sensors and systems for even deeper intelligence. In the case of AI-backed video analytics, diverse organizations can harness video surveillance impactfully and dynamically. Whereas once video technology investments could be justified for their security value – with the introduction of AI capabilities – procurement teams can evaluate these solutions for countless business operations, because they offer broadly valuable intelligence. And video surveillance and analytics is merely one example of AI-driven solutions’ potential to disrupt business as we know it.
With the recent news headlines about store closures and the collapse of well-known chains, alongside clear adjustments in business strategy amongst established high street favorites, there is no denying that the UK retail industry is under huge pressure. A recent report suggests growing issues are leading some retailers to increase risk-taking in the supply chain. But here, Steve Bumphrey, Traka UK Sales Director, looks at ways to help retailers embrace the storm, including paying attention to security, management processes and efficient customer focus. Challenges plaguing retail industry It’s been an awful year to date for UK retail if you believe the cacophony of negative headlines about the health of the UK economy and the confidence levels of the UK consumer. The sector is facing huge challenges in dealing with the evolution in on-line and smart mobile retailing The sector is undoubtedly facing huge challenges in dealing with the evolution in on-line and smart mobile retailing. Further concerns include an unwillingness of policymakers to address the changing retail environment and how business rates and general business taxation and regulation is making a difficult situation worse. Supply Chain Risk Report According to the latest Global Supply Chain Risk Report, published by Cranfield School of Management and Dan & Badstreet, those under pressure, are now facing increased exposure to risk if they are forced to cut costs in their supply chain. The report cites data for the retail sector that shows increased levels of risk-taking since Q4 2018, with retailers reporting high levels of dependency on suppliers and indicating a propensity to off-shore to low-cost, high-risk countries where suppliers are more likely to be financially unstable. In-Store technology revolution The underlying evolution of technology taking hold of the retail industry and consequential changing consumer behavior is what is really forcing the industry to step up and act. This is not only in the shift to online and smart mobile purchases, but also with the increased use of technology in store. Self-scanning and checkouts In a bid to enhance the physical shop experience, especially in supermarket outlets across the UK, retailers are increasingly giving customers autonomy with self-scanners and checkouts and need to be able to trust them to ensure an honest transaction. And for the shoppers, this dependency on technology and not human interaction to complete a shop means scanners must be instantly available and ready for use. Many different underlying competing challenges impact the retail industry Compensators At the recent British Retail Consortium’s ‘Charting the Future’ conference, looking at retail crime and security, Dr Emmeline Taylor, a criminologist at the City University of London identified in self -service shops, several new types of ‘offenders’ such as so-called ‘compensators’ including the atypical ‘frustrated consumer’ who, “fully intended to pay but were unable to scan an item properly”, adding to the security challenge. There are clearly many different underlying competing challenges impacting the retail industry. Arguably, the increase in technology and autonomous shopping, where less staff are present (or staff cuts planned) throws up more vulnerabilities, such as the opportunity for store theft. Use of body cameras Staff needs emerging technology such as body cameras to act as a deterrent to crime and keep employees safe Furthermore, staff may need greater use of emerging technology such as body cameras to act as a deterrent to crime and help keep employees safe. In essence, prevention is better than cure, and it’s certainly cheaper. Whether combating crime physically or online, or looking to find ways to counter the high street trends, working together, sharing information and taking a more holistic approach will help the development of a shared language between retailers. Retail Banking It is also here where common approaches can help to deliver on efficiencies, in time, resource and budget that can serve to operate right through the supply chain, and minimize, or even negate the need to take any risks. It can even serve to enhance the customer experience, increasing confidence in the shopping environment. Of course, when discussing the high street, it is not just the department stores and chains that are feeling the impact. Well known banks are also having to redefine their priorities and role on the high street, with customers (especially younger generations) demanding a more efficient service than ever before. Well known banks are also having to redefine their priorities and role on the high street Asset protection Leading the way is Nationwide, globally renowned building society, which prides itself on being one of the largest savings providers and mortgages provider in the UK, promoting itself as running purely for the benefit of its customers, or ‘members.’ Richard Newland, Director of Branch & Workplace Transformation at Nationwide said, “Even more than getting a good ‘deal’ from a building society, the quality of our welcome, or our renowned level of service, we make sure our members feel safe with us, enough to trust us with their greatest assets. We are doing everything we can to evolve our business and focus our efforts on providing the best and most secure services that people value.” Key management systems Traka has supported Nationwide with the introduction of dedicated key management systems So committed to its branch network, it has pledged to its 15 million members that every town and city with a Nationwide branch, will still have one for at least the next two years. A bold statement in today’s climate. Traka has supported Nationwide with the introduction of dedicated key management systems, moving its branch network into a more digital system. Keys no longer need to leave site and the audit trail capability has helped to remove the manual paper recording, allowing status of keys to be established instantly, at any time. Changes in retail market This example, together with Traka’s portfolio of high street brands and globally renowned department stores that cannot be named for security reasons, demonstrates the need for retailers to embrace the need for change, both from a product offering and operational running perspective to achieve aspirations of resonating with customers. They also prove the opportunities for success, in an unquestionable difficult market environment. If retailers can listen to customers and respond accordingly, taking into consideration staff safety and security, alongside an ability to respond quickly to personalized enquiries and expectations. This way, perhaps, the current environment can be seen as an opportunity to innovate and embrace technology to form the high street of the future.
Nigel Waterton recently joined cloud video company Arcules to lead the sales and marketing efforts as Chief Revenue Officer (CRO). He brings to the task the benefit of 22 years of experience building and managing large, high-growth technology organizations. Waterton joins Arcules from Aronson Security Group, an ADT Commercial Company, where he served as Senior Vice President of Corporate Strategy and Development. We caught up with the new CRO to discuss his position and to reflect on how industry changes are impacting integrators and manufacturers. Q: What fresh insights do you bring to Arcules from your previous positions? Waterton: Generally, most manufacturers don’t understand the business model of the integrator. And if they do, their programs don’t necessarily help achieve their goals. Since most manufacturers use integrators to get to the end user, they are often disconnected from truly understanding the customer, their organization’s business and its impact on the value of the security program. In my previous role, I spent most of my time bridging the gap between these two worlds. It gives me a great platform for understanding how to achieve that with Arcules. Q: How is ‘Chief Revenue Officer’ different from your previous jobs? I have the responsibility of driving innovation for the companyWaterton: While the title is different, the ultimate role I’m in isn’t too different from previous roles that I’ve held in my career. I have the responsibility of driving innovation and strategy for the company, as well as serving as a leader for the sales and marketing team and developing a sales and marketing strategy for the company. This position allows me to build on what I’ve learned throughout my career from an end-user and integrator partner perspective and brings that expertise into the fold of this young, fresh, innovative company that’s paving the way for cloud-based innovation in the marketplace. Q: Is there an industry-wide ‘culture clash’ between the IT-centric nature of cloud systems and the physical security market? How can it be managed? Waterton: Adopters from the IT and physical security worlds are a little at odds over the software-as-a-service (SaaS) offerings as a result of a disconnect with how the cloud is defined in both spaces. A lot of people and companies are creating their own notion of what cloud and SaaS mean. And without a common nomenclature in place, there is a lot of confusion among all users. Similarly, there is a clash among integrators around how to monetize the SaaS offering. This gap can be closed through increased awareness, education and the reiteration of how ubiquitous the cloud already is in our everyday lives. Q: From the integrator perspective, what is the impact of a transition to a cloud/SaaS model on how revenue is managed in the increasingly service-oriented security market? Waterton: Transitioning to a cloud/SaaS model shifts the mindset of the integrator significantly, as the focus changes from project-centric to more customer service-based impact. Becoming more service-minded creates a greater awareness of what the client’s needs are on a day-to-day basis and how that can be improved over time. When operating with a per-project focus, it can be difficult to create a more long-term impact on an organization. With a cloud-based, service-oriented model, integrators now have the ability to manage client expectations in real-time, which greatly increases their value proposition. Q: What about from the end user perspective? Waterton: There are so many benefits from the end user perspective, including the ability to remove the process of a large investment in capital expenditures (CapEx) and shift to a more manageable, predictable operational expenditure (OpEx). Not only does this allow organizations to adjust as needs change; it also prevents being locked into a long-term solution that might not be able to move with the speed of the company as it scales. That being said, the main benefit is the ability of SaaS/Cloud services to drive innovation and introduce new features as they’re introduced without additional investment from the end user. Q: What impact does the recurring monthly revenue (RMR) model have on the operations/management/cashflow of a supplier/manufacturer company? Waterton: Traditional manufacturers struggle with the introduction of a SaaS modelTraditional manufacturers struggle with the introduction of a SaaS model for many of the same reasons integrators struggle. They must sell the board and possibly their investors on a new valuation model as well as revenue recognition model. That is constraining their innovation in the market. Oddly enough RMR from a manufacturer’s perspective is very similar to the integrator model in that cash flow is more predictable in nature. An RMR model allows a company to grow strategically and innovate constantly, expanding and adjusting to cater to client needs on a daily basis while also providing the ability to look ahead and ensure we’re meeting the needs communicated to us in the market now and into the future. Q: What will be the biggest challenge of your new position at Arcules (and how will you meet the challenge)? Waterton: One of the biggest challenges we’re seeing — and one that will have a significant impact on my role — is the challenge of market adoption of SaaS/cloud services, as well as the awareness about why cloud is a significant part of the future of the industry. There’s also an opportunity to shift the conversation within Arcules from tech-focused outcomes to becoming practitioners of risk-based outcomes. We have to focus on the risk model for organizations, not technology. If we truly understand the risks to the organization, the tool will become apparent. Answering the questions: Why does a retailer lose product? Why does a facility experience vandalism? We have to understand the sociology of it because that’s how we can address what the service does in the marketplace. Q: Taking the various elements into consideration, what will the ‘physical security industry’ look like five years from now? Waterton: In sum, wildly different. It’s much different than what it was five or even 10 years ago, and with each leap, the industry has moved forward. Products are maturing, bandwidth is improving and the knowledge that we have is exponentially more advanced. There is increasing use of outside perspectives aimed at shaking up the ‘this is how it has always been done’ mentality that many organizations have suffered from. It’s going to look very different five years from now, and cloud-based initiatives will be the key to the success of many organizations.
Video, access control and visitor management are among the technologies that are enabling greater safety and security at hospitals and other healthcare facilities. Video surveillance systems enable hospital management and security professionals to know what goes on in and around a medical facility. Recording images in high resolutions (megapixels and gigapixels) is becoming more and more important in healthcare, says Jason Ouellette, Product Line Director – Access Control, Tyco Security Products. Video event management software Video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes If an incident occurs in a medical facility, the security staff has to be able to identify faces easily and accurately. Storage and costs have to be considered, of course. With technology improving and prices decreasing, video solutions can even be used for purposes beyond traditional security. For example, video analytics are now being leveraged for patient tracking, asset tracking, and operational purposes, and captured video can be used to defend against liability claims. What’s next? Video analytics will continue to be a valuable addition to any surveillance infrastructure due to its ability to address patient needs, operational efficiencies and early risk detection, says Brandon Reich, Senior Director of Surveillance Solutions, Pivot3. Through video event management software (VEMS), hospitals can customize the statistics that are relevant to their individual buildings or campuses without having to spend extra time or money on rigorous employee training. Data capture form to appear here! Real-Time access control security updates Furthermore, once healthcare facilities are able to digitize all of their patient records, secure any of their ingress and egress points with real-time access control security updates, and fully transition from analog to IP video surveillance cameras, VEMS systems that house analytical software will be able to multiply the benefits offered to hospitals, not just in real time, but in planning ahead for future risk, expansion and safety protocols. It is vital to implement integrated and innovative access control solutions With large, complex facilities, directors of security at hospitals struggle with controlling access to various levels of the facility, according to Eric Widlitz of Vanderbilt Industries. To manage the risks that hospitals face and ensure a comprehensively protected atmosphere for patients and staff, it is vital to implement integrated and innovative access control solutions. For example, ease of access with controlled entrances is vital to medical crash teams, as is the need for a zonal access control lockdown in the event of a contagious disease outbreak. Strict access limitations Different hallways, rooms, floors and waiting areas within a hospital require different amounts of restriction, and sensitive materials, such as medical files, controlled substances and sterile environments (such as operating and procedure rooms) all necessitate an additional layer of protection. Access control in particular has advanced significantly to offer healthcare facilities the ability to control access remotely, through mobile applications, confirm identity quickly and easily and program varying levels of access for visitors, patients, doctors and staff. One area that is recently experiencing rapid growth – and drastic change –is the securing of narcotics within healthcare facilities, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. In the past, all medicine was controlled in a central pharmacy located somewhere in the hospital or health facility. These pharmacies were highly secured areas, with strict access limitations; only authorized staff could get near the medicine stocks. Fiber optic communication lines For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers To improve the speed of delivery, and to have the necessary medicines ready at hand for in-patients without retaining a large delivery staff, the current trend is to have distributed pharmaceutical closets or carts that hold medicines much closer to the intended patients. For vehicle access control, medical centers and hospitals prefer beam barricades and shallow foundation barriers, according to Gregg Hamm of Delta Scientific. Manual beam barricades are installed at the Fort Bragg Veterans Administration Hospital in North Carolina to shut down certain areas of the facility when a higher alert is sounded. They will stop a 15,000-pound vehicle traveling 50 mph. The Navy Hospital in San Diego uses high speed, high security and very shallow foundation barricades to control all vehicles going in and out of the facility. With their extremely shallow foundation, they obviate the concerns of interference with buried pipes, power lines and fiber optic communication lines. They will stop a 15,000-pound vehicle traveling 50 mph. At the National Institute of Health in Bethesda, Maryland, even stronger shallow foundation barriers are used for traffic control and protection. These barriers will destroy a 65,000-pound (5.4 million foot-pounds) dump truck traveling 50 mph and continue to stand. Physical access control systems Controlling visitors to hospitals and healthcare facilities can directly impact security Controlling visitors to hospitals and healthcare facilities can directly impact security. Traditional methods of visitor management, such as paper visitor logs and handwritten badges are insufficient given today’s variety of security challenges. A hospital using paper-based systems cannot easily cross-check information, confirm patient information, check visitor names against up-to-date watch lists, or visually confirm identity. An increasingly popular and important application is secure and simplified visitor management, integrated with the physical access control systems (PACS). Today’s visitor management systems enable the screening, badging and tracking all visitors or, at a minimum, those visiting critical areas or during ‘after hours’ periods, Quickly identify inappropriate visitors One other growing technology is the ability to link to internal or governmental watch lists, to quickly identify inappropriate visitors before they gain access to the facilities. For example, Visitor Management systems can be configured to perform a Sex Offender search in both Children’s Hospitals and Pediatric areas, further decreasing the likelihood that someone of the list could gain access. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination HID Global and Phunware Inc. are addressing the need of healthcare institutions to deploy standardized technology to provide a better wayfinding and visitor engagement experience inside the hospital, across campus and even in parking lots. The companies are collaborating to improve the experience for hospital patients and visitors to find their way within medical facilities, using wayfinding on their mobile phones. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination. Enterprise-Level mobile wayfinding “It’s easy for visitors and patients to get lost in hospitals, and every time they do it puts appointment times and patient satisfaction at risk,” says Rom Eizenberg, Vice President of Sales, Bluvision, part of HID Global “With our location-aware app on a mobile device, we equip the visitor to get instant, turn-by-turn navigation that creates a better experience than that which is currently available on the market.” HID’s healthcare IoT solution-enablement platform simplifies the delivery of real-time location of clinicians, patients and devices. The platform is enabled by Bluvision (part of HID Global). Phunware’s Multiscreen-as-a-Service (MaaS) platform also provides enterprise-level mobile wayfinding, engagement, data and more for other vertical markets, including retail, residential, hospitality, media and entertainment and more .Missed the rest our healthcare mini series? Read part one here and part two here.
GSX 2019 got off to a jaunty start Tuesday. The show was humming with activity much of the day, and most exhibitors said they were pleased with the numbers and types of potential customers visiting their booths. There seemed to be less emphasis on product introductions than at the ISC West show in the spring (although there is much that is on the new side), while the trend toward system sales is continuing. Here's a review of Day 1 from the show floor. Dahua continues to educate market “Traffic-wise, the show is better than last year,” observed Tim Shen, Director of Marketing at Dahua Technology USA, at midday on Tuesday. “We met more people from Latin America,” he added. Shen theorized that Chicago is at the center of a larger territory of customers than last year’s location (Las Vegas).Dahua’s presence at the show makes a statement: “We’re still here" Dahua has faced some negative publicity in the last year since they were banned from procurement by U.S. government customers by the National Defense Authorization Act (NDAA). Dahua’s presence at the show makes a statement, says Shen. The statement is “We’re still here.” Shen said only one visitor to the Dahua booth even mentioned the NDAA on the first day of the show, and the visitor was misinformed about the provisions and implications of the law. “There is a lot of misinformation,” he says. “We need to continue to educate the market.” Facial recognition, video metadata, and people counting New at the show is the Dahua Analytics+ line of cameras that feature more in-depth analysis of data such as facial attributes, video metadata, and people counting. For example, the cameras can identify 128 points in a face, with an additional 256 attributes analyzed by the back-end recorder. Analysis can provide information such as age and gender, which can help a retailer analyze the demographics of their customers, for instance. Dahua is also adopting some of its consumer line of products for sale through the commercial channel. These include a flood light camera, a 2-megapixel WiFi camera and a doorbell camera. The products might be used outside of a retail store, for example, to complement Dahua commercial cameras that are used inside the store, says Shen. Dahua previewed a new multi-sensor camera that also includes a speed dome. The multi-sensor component combines eight views, each 2 megapixels, for a total of 16 megapixels. Below the multi-sensor camera is mounted a speed dome that can zoom in on regions of interest in the larger multisensor view. The camera will be launched in the fourth quarter. The show was humming with activity much of the day, and most exhibitors said they were pleased with the numbers and types of potential customers visiting their exhibits ACRE reports continued North American growth “The industry’s momentum will continue to grow,” predicted Joe Grillo, Principal of ACRE. New areas such as cloud and mobile credentialing have the fastest growth rate, but are starting from a much smaller base, he said, so momentum in those categories will take time.ACRE sees continued rapid growth with no slowdown in the North American market Grillo noticed the first morning of GSX was busy, although there was a bit of a lull at midday. In terms of the business outlook, Grillo sees continued rapid growth with no slowdown in the North American market, although there have been some negative elements creeping into the outlook in Europe. Cybersecurity concerns in access control I caught up with Grillo at the booth promoting RS2, a Munster, Ind., access control company that Acre acquired last May. It is the only Acre company that is exhibiting at GSX. RS2 is one of two access control companies acquired by Acre in the last year — the other was Open Options, Addison, Texas. Grillo said the two acquired companies are complementary, especially in terms of their sales channels and geographic strengths. Although both are national companies, RS2 tends to be stronger in the Midwest, while Open Options sales emphasis is centered in Texas and emanates to the rest of the country. Concerns about vulnerabilities are a growing issue in access control, said Grillo, and more large endusers are conducting penetration testing of systems. The industry should welcome the scrutiny, he added. Cybersecurity also represents an business opportunity in access control, noted Grillo. Concerns about the vulnerabilities of legacy technologies such as 125Khz proximity cards and the Wiegand protocol will likely accelerate the pace of companies upgrading their access control systems There seemed to be less emphasis on product introductions than at the ISC West show in the spring (although there is much that is on the new side) Eagle Eye Networks and cloud-based VMS Ken Francis of Eagle Eye Networks had already realized some new client opportunities during the first day of the show, although he was not optimistic at the outset. In contacting potential clients to meet at the show, he had heard that many were not attending. Among Eagle Eye Networks’ news at the show is full integration of body-cams into their cloud-based video management system. “It’s the most unique thing happening from a video management perspective,” Francis said. Previously, if someone needed a video clip from a body cam, they had to use a separate software system. Five years from now, at least 80 percent of all VMS systems will be cloud-managed" Francis continues to be bullish on the subject of cloud adoption of video management and made a bold prediction: “Five years from now, at least 80 percent of all VMS systems will be cloud-managed.” Eagle Eye Networks is doing its part with “rocket growth” that is reflected in an increase of company employees from 27 to 165 or so. Economies of scale have enabled Eagle Eye Networks to lower subscription prices by up to 45 percent. Genetec's release self-service PIAM system Many of the “new” products at GSX 2019 are slight variations on what was introduced at ISC West last spring. An exception is Genetec’s introduction of ClearID, a self-service physical identity and access management (PIAM) system that enforces security policies while improving the flow of people within the organization. The new system is integrated with the Genetec's Security Center Synergis access control system. PIAM systems have historically been customizable, complex to install and costly, which is why a lot of companies have not used a system. Genetec’s differentiator is that it is an off-the-shelf, out-of-the-box solution for a broader base of customers. “We scanned the market and found a lack of off-the-shelf identity management systems,” said Derek Arcuri, Product Marketing Manager, Genetec. “Targeting the mid-market, we are providing an accessible, ready-to-go cloud-based system that is ‘baked’ for the average company but can be integrated and expanded to include other systems.” The trend toward system sales at the show is continuing ClearID will simplify operation for the security department, which was previously tasked with a lot of administrative work in response to various departments. ClearID “pushes down” the authority to use the system to stakeholders (such as IT and/or facilities directors) and provides a system they can use themselves without involving security. “It empowers stakeholders and employees to work directly through the system rather than going through security,” says Arcuri. “It gives employees access based on stakeholder policies and improves the flow of people through an organization. The security director is relieved of administrative work and can work on ‘real’ security.” I saw some other things today, too, which I will share in a future GSX article... And more about the show tomorrow.
Critical building management and security systems at one of the most advanced super-high-rise towers, the landmark Wasl Tower in Dubai, are to be integrated with Maxxess eFusion technology. The 302-meter multipurpose tower, which will be operated by the Mandarin Oriental Hospitality Group, incorporates offices, guest rooms, public areas and apartments, and is situated in a pivotal Dubai location. The Wasl Tower is designed with advanced sustainability features including natural shading and cooling, adaptive lighting, one of the world’s tallest natural ceramic facades, and a vertical boulevard. eFusion was selected for the project because of the flexibility it allows, enabling rapid integration, off-the-shelf, with a wide choice of security, safety and business-critical technologies. With a modular, building block approach, eFusion provides an umbrella management system and drives service efficiency by removing the need for operators to continually switch between systems. Visitor management system By keeping it simple and integrating with the widest choice of technologies, Maxxess removes the complexity A key use of the technology will be to integrate back-of-house operations at the Wasl guest apartments with front-of-house systems, for maximum ease of use and operational efficiency using the Maxxess unified platform. This eFusion solution comprises a 900-plus reader ASSA ABLOY VingCard access control system, a 1700 camera Hanwha surveillance system, and advanced key management with Deister ProxSafe, and it will use the BACnet protocol to integrate the building management system (BMS). The Tower will also benefit from Maxxess VisitorPoint visitor management system, a Zenitel intelligent communication system and disabled call-to-assist alarms. The VisitorPoint integration will improve the guest and resident experience, reduce administration and front-desk queuing, and ensure smooth running of functions from visitor and contractor management to collections and deliveries, and security. Streamline security, safety and facilities management “The challenge with projects of this scale is to find a simple, straightforward platform that communicates with everything and works with all the systems involved,” says Lee Copland, Managing Director EMEA, Maxxess. “By keeping it simple, and integrating with the widest choice of technologies, Maxxess removes the complexity.” The Wasl Tower project is the latest of a growing number of mixed-use developments, including hotels, retail, office and residential complexes to use eFusion to streamline security, safety and facilities management. Last year Maxxess won an Intersec Award for its major eFusion implementation at Bluewaters Island.
Theft from stock rooms and shop floors is a persistent problem for retailers. With around €900 million lost annually to thieves in Belgium alone, upscale fashion boutique Patio sought an easy, low-cost deterrent. Code Handle locks fitted on key doors were the answer. A location on Leuven’s most exclusive shopping street did not insulate Patio from retail theft. Shoplifting is a growing problem in many European countries, and thefts had also proliferated at Patio. Thieves were using the store’s toilet to remove clothing tags. Some even went upstairs to Patio’s offices and stole valuable items. Access control system Code Handle proved an ideal solution for us to protect non-public spaces from the public" During a store renovation, manager Jeff Van den Bergh decided Patio’s offices and customer toilet needed proper security. Shoppers and visitors should not enjoy free, casual access to these sensitive rooms. However, he did not want staff wasting their time tracking physical keys when they could be helping customers. An expensive access control system was also ruled out. Door hardware had to look clean and contemporary, to meet the style-conscious standards of Patio’s interior. The store’s security contractor recommended Code Handle, which adds electronic PIN locking to doors without wires or an expensive access system. “Code Handle proved an ideal solution for us to protect non-public spaces from the public,” says Jeff Van den Bergh, Patio’s Store Manager. Door security Door security is operated by a discreet PIN-pad built into a brushed-chrome handle. Two standard batteries slot inside each Code Handle to power the digital security. These typically last for 30,000 lock/unlock cycles. "The design fits well within the store,” adds Mr Van den Bergh. Now, Patio customers still use the toilet — but not unsolicited. An employee unlocks the door for them without a key or pass. The door to Patio’s offices is closed to everyone, except staff who unlock it with a personal PIN. Code Handle comes with one Master PIN; the store manager issues up to 9 additional 4–6-digit PINs. When an employee leaves Patio, it’s simple to delete their PIN.
Since 1964 the Central Bank of Jordan has played a crucial role distributing currency, maintaining national reserves of gold and foreign currencies, supporting economic development and ensuring the stability of the country’s financial system. For the bank, maintaining the most robust, up-to-date standards of security is not just mission critical, it’s a matter of national importance. IDIS technology is now trusted to provide full video protection. IDIS Solution Suite video management software (VMS) is at the heart of the Central Bank’s new video system, with the first phase encompassing 425-plus cameras upgrading its headquarters and protecting three branches. Cost-Efficient remote firmware updates The 8300 series also benefits from the industry’s lowest hard disk drive (HDD) failure rate IDIS Solution Suite’s hybrid capability not only enabled seamless switchover from the bank’s legacy analog cameras, it is easier to operate than competitive systems and will allow cost-efficient remote firmware updates and system maintenance. Ametrad implemented powerful IDIS DR-8364D 64-channel NVRs, with a super-fast 900Mbps throughput to ensure high performance and simultaneous live view and playback with no degradation of image quality or latency. The 8300 series also benefits from the industry’s lowest hard disk drive (HDD) failure rate, while supporting RAID 1, 5 and 10 and uses IDIS’s iBank file structure to deliver an unprecedented level of resilience. Multi-Layered protection against video data loss The NVRs also offer the advantage of flexible H.265 and H.264 dual codec performance allowing the Central Bank to reap the benefits of high-definition H.265 recording, while viewing in H.264. IDIS Intelligent Codec offers further storage and bandwidth savings of up to 90% when combined with Motion Adaptive Transmission (MAT). IDIS Solution Suite further optimizes network bandwidth through dynamic multi-stream control IDIS Solution Suite further optimizes network bandwidth through dynamic multi-stream control by detecting overloads to prevent network strain. And, importantly, it improves the control room operator’s quality of experience in the face of varying network bandwidth. IDIS Critical Failover technology provides multi-layered protection against video data loss due to a wide range of potential fault conditions, such as network instability or power failure. Improving maintenance standards This ensures that recordings are automatically updated without the need for engineer callouts and with no risk of gaps in recordings. Testing at project handover confirmed that the Failover metrics fully met the client’s expectations. The IDIS solution was also selected because of its IDIS Ultimate Warranty, and ease of future expansion with guaranteed forward and backward combability. Security directors at the Central Bank wanted to replace their existing video system with the best new generation and futureproof solution that would deliver simultaneously high performance live view and recording. The bank identified the need to improve maintenance standards, eradicate system failures and ensure a low total cost of ownership. They also wanted to mitigate against video data loss, protect against cyber threats, and have a solution that would be easier for operators to use, with faster footage search and retrieval. Mission-Critical projects Integrator Ametrad Technology Services won a hard-fought tender process against top competitors The control room at the bank’s headquarters needed a complete upgrade with the ability to centrally manage and control surveillance across all its branches. It was essential for the entire project to be delivered with minimum disruption that ensured no loss of video coverage during the phased implementation. Following a competitive proof of concept demonstration with the latest IDIS technology, integrator Ametrad Technology Services won a hard-fought tender process against top competitors, including the long-established previous contract holder. The successful partnership between Ametrad Technology Services and IDIS resulted in efficient project delivery, on time as promised, and has put the two companies a lead position for other mission-critical projects across the Levant region. Password breaches and cyber security loopholes In operation the bank’s new system has lower bandwidth requirements and faster recording retrieval time, making the security operation both more effective and more economical. The bank’s central monitoring team can now work more efficiently, with their new IDIS VMS providing event forwarding, acknowledgements, notifications, live pop-ups and other valuable functions. IDIS’s true plug-and-play technology is also less vulnerable to password breaches and cyber security loopholes, as installation engineers don’t need to manage IP addresses or manually enter passwords for each device. And IDIS’s Linux based servers and proprietary protocols ensure the highest level of resistance to hacking. Highest standard of video surveillance As the system expands FEN will act as force multiplier by reducing installation costs IDIS’s For Every Network (FEN) capability, which uses peer-to-peer technology, also allowed Ametrad engineers to quickly name each branch and connect the system to IDIS Solution Suite. As the system expands FEN will act as force multiplier by reducing installation costs, speeding up implementation time and protecting against human error by eliminating the complexity and cyber challenges associated with multi-site surveillance. "Working in close partnership with IDIS we were able to deliver a smooth, staged technology migration at these critical security sites, with no delays, problems or interruptions to recording," said Ahmad Shanawani, Managing Director of Ametrad Technology Services. Meanwhile, the Central Bank’s engineering department confirms that the IDIS solution now provides the uncompromising standard of protection they need, with lower ongoing costs, easier operation and the assurance that they will continue with the highest standard of video surveillance going forward.
Traka’s innovative key and equipment management solutions have been installed at a new national distribution center for a top four UK supermarket. The new distribution center, fulfills orders for the superstore’s chain across all channels, including wholesale, online and retail. On average, it deals with 2.4 million cases per week, which can grow to 3.1 million at peak periods. Biometric locker solutions To keep up with demands, our distribution centers are constantly growing and evolving" Traka’s intelligent key management and biometric locker solutions were installed to improve efficiency and reduce the risk of asset loss. The lockers also present instant access by authorized personnel to fault reporting and audit control capability. Speaking about the need for key management, a representative of the superstore chain said: “To keep up with demands, our distribution centers are constantly growing and evolving, driving new standards in design and use of technology to ensure our products get to our customers on time, in full.” Key and asset management “For the warehouse to operate at maximum capacity, we try to make it as simple as possible for authorized colleagues to gain total control of key and asset management, with full traceability at all times. Traka added value, not only in providing a solution to meet our current needs, but also a futureproof system with an opportunity to network and build, as our operation requirements continue to grow.” Three further locker systems with biometric access have been added to enhance security On site, Traka’s L-Touch key cabinets have been installed, which are specifically designed for larger organizations with a high key turnover. Three further locker systems with biometric access have been added to enhance security and ensure only authorized ‘finger print assigned’ personnel can operate assets at any given time. As with all Traka solutions, audit control capability across key cabinets and asset locker solutions presents instant traceability and reporting. Investigating networking opportunities to integrate Morrisons teams can also benefit from fault logging against items that have been returned with access rights restricted to prevent further damage, wasted time or injury until the issue is resolved. Steve Bumphrey, UK Sales Director added: “Being and maintaining a position as one of the top four retailers in the UK places an enormous responsibility on logistics teams to perform every minute of every day, with no margin for confusion or delay." "We saw first-hand the extent of the challenge and dedication to meet customer needs. As such, we installed systems that could make an instant difference and add value, with the ability to grow and meet ongoing requirements for long-term efficiency and productivity.” Whilst systems are currently installed on a standalone basis, the logistics team at the superstore is currently investigating networking opportunities to integrate Traka technology seamlessly into everyday operations, across the extensive site for the benefit of staff and visitors.
The City of Boston is known for many things – from Fenway Park to the Boston Marathon to the bar from Cheers, the city is full of iconic landmarks, events, cultural assets, education centers, and more. Boston is also recognized for its vast history, especially downtown, where hundred-year-old buildings have been preserved or restored. There is also a mixture of new property development, including 33 Congress Street, in the heart of the financial district, which combines the best of historical design with new construction. Building security 33 Congress incorporates more than 400,000 square feet of office and retail space 33 Congress incorporates more than 400,000 square feet of office and retail space, transforming the historic neighborhood and positioning the area as a dynamic downtown destination. The project was designed by Arrowstreet, an award-winning architecture and design firm, and was led by Jason King, AIA, LEED, AP, BD+C, Senior Associate for Arrowstreet. According to King, the 33 Congress Street building consisted of three different structures that were built at separate times: in 1904, 1906, and in 1922 and then all combined into one space. While the space functioned as one building, there were three separate elevator cores, sets of restrooms, sets of stairs, and more. Those entities needed to be reconfigured into one. The most striking feature of 33 Congress is a new, modern glass and steel structure, containing 6 additional floors of office space that sits on top of the original three masonry buildings. Another important project goal was to upgrade the main lobby to a modern design that allowed public access, increased security for building employees, and respected several historical aspects. Secure access control “We needed a way to get people into the new, main elevator lobby quickly due to the high volume of traffic that we were anticipating would take place after the redesign,” King said. “We also wanted to create an entrance that would create a better flow of entry from the sidewalk into the building.” The original building had an existing revolving door, but it was small and surrounded by stone. “It was dark and uninviting,” King said. “We were creating an open and airy Class A lobby space and wanted visitors to clearly see the ornate, coffered ceiling and experience the grand and historic nature of the lobby as they entered.” Crystal TQ revolving door King implemented a Boon Edam Crystal TQ manual revolving door to lead visitors in the double height lobby space King implemented a Boon Edam Crystal TQ manual revolving door to lead visitors in the double height lobby space. The Crystal TQ is constructed virtually completely from glass with only a few stainless steel accents to ensure the solidity of the revolving door. It fits seamlessly with modern glass facades but can also be a beautiful eye catcher in more traditional or classic designs. For employee access, the building’s previous design did not incorporate turnstiles to the elevator banks. “The building did have card reader access, but only at certain doors and locations,” King said. Lifeline Speedlane Swing King installed four lanes of Boon Edam Lifeline Speedlane Swing optical turnstiles and two Winglock Swing model access gates to provide secure employee access to the building’s upper floors. The Lifeline Speedlane Swing turnstile manages and channels the flow of people entering and moving around buildings. It employs sensors that detect visitors approaching, with pulsing light strips to guide the user. A sleep function saves on energy use. It can be customized with dimensional and glass choices, including corporate identity colors or other options, so that it either blends-in or stands-out from its surroundings. Boon Edam Winglock Swing The Boon Edam Winglock Swing is constructed from stainless steel and a single glass panel The Boon Edam Winglock Swing is constructed from stainless steel and a single glass panel, and is unobtrusive in nature and design. The access gate easily manages bi-directional traffic, with LED lights that signal if the gate is in use or on standby. The access gate ties into a manned security desk located near the front doors. Employees gain access to the building through either the Lifeline turnstiles, or a Winglock Swing access gate, while building visitors can receive credentials at the security desk. Entrance solution King said, “We started the process looking at Boon Edam from a security and an aesthetic standpoint. We went through multiple product options but always had a Boon Edam product as the basis of the design. We have been happy with Boon Edam entrance solutions and we are planning to use them again for future projects.”
Comelit 4 camera wireless CCTV system has been selected on site at the iconic, Grade II listed Chichester Cathedral, to protect the retail area and provide 24x7 high-quality monitoring capability and extra peace of mind for staff. Wireless CCTV surveillance This magnificent Cathedral has stood at the center of Chichester for over 900 years. With unique architecture from each century of its life, this Cathedral is both ancient and modern, where original medieval features sit alongside world famous contemporary artworks. Any works needed to consider the sensitivities of working in such a historic building. Comelit’s simple four camera wireless CCTV system provides a clear, detailed and well-defined high-resolution image A representative from Chichester Cathedral commented, “When it came to upgrading CCTV for the retail area, we contacted Envisage Technology Ltd who recommended Comelit’s 4 camera wireless CCTV system. It has proven to be the perfect solution, with the system proving simple to install. Staff now have access to monitors by the till points that also act as a significant visual deterrent. The high-quality images available add extra peace of mind.” Four camera wireless CCTV Kevin Brown, Managing Director, Envisage Technology added, “Chichester Cathedral is one of the most prestigious visitor sites in West Sussex. Comelit’s wireless CCTV specification, coming from such a renowned brand, provided the necessary infrastructure to embrace the need for delicate installation, minimizing the need to run cables, and still provide the high-quality footage. We can support the ongoing maintenance process to ensue volunteers, customers and staff are kept safe and secure.” Comelit’s simple four camera wireless CCTV system provides a clear, detailed and well-defined high-resolution image Comelit’s simple four camera wireless CCTV system provides a clear, detailed and well-defined high-resolution image. Installed outside of opening hours to avoid disruption to the retail environment, monitors were positioned directly by the till points, enabling staff to have full visual access of the complete area at all times. Retail surveillance Tim Edmonds, Comeilt CCTV Manager concluded, “The retail area, established in such a significant Cathedral is a great example of how Comelit’s wireless CCTV system can be used to protect any environment.” “Working with Envisage, the solution was presented as a simple, yet effective option, installed with absolutely no impact on the surrounding building. The result is a powerful visual deterrent and peace of mind that staff in store, and in back offices can keep an eye on operations quickly and easily, on a 24x7 basis.”
Round table discussion
Artificial intelligence is on the verge of changing the face of multiple industries – from healthcare to entertainment to finance, from data security to manufacturing to the cars we drive (or that will drive themselves!) In the physical security market, AI has garnered a lot of attention as a buzzword and as a harbinger of things to come. We asked this week's Expert Panel Roundtable: What security markets are most likely to embrace artificial intelligence (AI)?
With the advent of online shopping, brick-and-mortar retail businesses are challenged to make transactions more convenient while enhancing the “experience” aspects that differentiate real-life shopping from the simpler route of clicking on a website. Technology is helping retailers create that differentiation, including technologies such as video systems, deep learning analytics and point-of-sale (POS) integrations that have evolved from innovation in the physical security market. For more insights, we asked this week’s Expert Panel Roundtable: What new security industry technologies are having an impact on the retail market?
Technology advancements often come with new terms and definitions. The language of our marketplace evolves to include new words that describe innovations in the industry. In the skilled hands of marketers, terms intended to be descriptive can also take a new element of ‘buzz,’ often presaging exciting developments that will drive the future. We asked this week’s Expert Panel Roundtable: What new buzzword have you heard, and what does it mean for the industry?