With the advent of online shopping, brick-and-mortar retail businesses are challenged to make transactions more convenient while enhancing the “experience” aspects that differentiate real-life shopping from the simpler route of clicking on a website. Technology is helping retailers create that differentiation, including technologies such as video systems, deep learning analytics and point-of-sale (POS) integrations that have evolved from innovation in the physical security market. Fo...
Technology advancements often come with new terms and definitions. The language of our marketplace evolves to include new words that describe innovations in the industry. In the skilled hands of marketers, terms intended to be descriptive can also take a new element of ‘buzz,’ often presaging exciting developments that will drive the future. We asked this week’s Expert Panel Roundtable: What new buzzword have you heard, and what does it mean for the industry?
Consumers are managing their financial services in more digital and diverse ways than ever before. But as card-not-present (CNP) transactions across e-commerce, m-commerce and remote commerce rise across the globe, so does fraud. Adding security without simply creating more points of friction is a real challenge, but one that the EMV 3-D Secure protocol – EMV 3DS for short – is trying to combat. The protocols are generating real interest across the industry, but what exactly is EMV...
After the Innovation Summits in Athens and Langmeil and the company’s attendance at the ISC West in Las Vegas, where MOBOTIX presented the latest research and R&D successes and trends to customers and partners, ‘Spring Splash’ marks the market launch of the latest innovations. MOBOTIX is demonstrating the company’s innovative strength to both its partners and customers. “We want to exploit the potential of MOBOTIX technology and DNA and focus on quality from Ge...
Delivering another high-value benefit to users, the Maxxess eFusion security management platform now integrates off-the-shelf and seamlessly with the widely used range of deister electronic key management systems. With this latest off-the-shelf integration, eFusion users can now manage all their keys from their centralized security management platform, reducing the risk of security breaches and streamlining their day-to-day operations. Modular and scalable, the deister electronic systems encom...
Milestone Systems have hired Jos Beernink as new EMEA Director Channel Sales, reporting to Malou Toft, VP EMEA. Jos Beernink’s most recent position was as VP EMEA Sales at Genetec and with previous positions at Honeywell Security and Fire/ADI, Samsung Electronics and Tech Data. EMEA Channel Sales Head Jos Beernink will lead EMEA Channel Sales, which is comprised of four sales regions with regional sales managers as direct reports; North Europe, Middle Europe and South Europe as well as M...
Memoreyes, the developer of a smart, first-of-its-kind outdoor video surveillance system, is looking for qualified integrators to participate in its national dealer program. The company will provide integrators with training that centers on its patent-pending, Megapixel/HD–quality, pan-tilt-zoom camera system with machine learning. Memoreyes’ unique video offering provides an unprecedented set of advanced, almost human-like capabilities. Deter Criminal Activity “Integrators are a key part of our business plan,” says Memoreyes Founder and CEO John Collings. “Our Entrance System (Model 100) and All Property System (Model 360) go far beyond traditional outdoor cameras and opens up new opportunities for them to improve safety and deter criminal activity at multi-family housing, hospitals, campuses, office complexes, malls, and retail outlets and offer an entirely new category of managed services.” The Memoreyes system can quickly differentiate between authorised individuals and potentially hostile targets Thanks to this new technology, the Memoreyes system can quickly differentiate between authorized individuals and potentially hostile targets. Through machine learning (AI), it also intuitively anticipates potential risks and proactively responds to evolving situations using light, sound, and voice messages. Over time the system learns the habits and trends associated with each camera within a specific setting, enabling it to quickly identify departures from the norm. Strategically Positioned Cameras Collings, the original designer and founder of Uplink cellular service, says that one of the company’s biggest hurdles was to create a facility-wide WiFi system that would reliably work in an outside environment. With that solved, strategically positioned cameras now work in tandem to provide 360-degree tracking of residents, visitors, and vehicles on the property on an as-need basis. This means that the system can cover large outdoor areas with a handful of cameras as opposed to traditional systems that often require dozens or even hundreds to do the same job. While the primary objective of the Memoreyes Outdoor Video Surveillance System is to deter crime, a second benefit is the documentation of data collected before, during, and after an event has taken place. With its high-definition video, law enforcement can rely on this data for arrest purposes and a conviction in court of law. Concise License Plate Reading We have adopted comprehensive privacy policies, which protects owners, property managers, and residents" “We don’t rely on standard pixel-following methodology. Our sophisticated software is continually sampling the environment, analyzing visual and auditory inputs against known patterns,” explains Memoreyes Co-Founder and CTO David Tattersall. “At the same time, we have adopted comprehensive privacy policies, which protects owners, property managers, and residents alike.” The complete system includes the entry/exit monitoring Entrance System that provides video of all oncoming, passing, and departing vehicles. This includes clear and concise license plate reading, even at night or in bad weather. Beyond the revolutionary technology is the price point. Because the system can cover large outdoor areas with only a handful of cameras, the cost savings can be substantial, as much as 75 percent less than alternative systems. The company offers an affordable leasing program which will save end users money in both the short and long term.
Johnson Controls updates its popular Illustra Pro camera family with the Illustra Pro Mini-Dome, featuring new Smart Wide Dynamic Range that optimizes video quality while minimizing configuration time. Available in a complete range of image resolutions and lens options, the Pro Mini-Dome is ideal for a wide variety of deployments in both medium and large-sized facilities. Smart Wide Dynamic Range available in the Pro Gen3 Mini-Dome reduces configuration time while greatly improving the quality of the video stream in varying lighting environments. By effectively reading the scene, the Mini-Dome can adjust contrasting and overall scene balance without operator intervention. Additional Labor Savings The Pro Gen3 Mini-Dome also automatically adjusts settings to the desired mount for ceiling or wall Setup times are also reduced with the addition of configuration profiles, such as retail, gaming and indoor/outdoor scenes, where camera settings are automatically adjusted based on the environment, with a simple click of a button. The Pro Gen3 Mini-Dome also automatically adjusts settings to the desired mount for ceiling or wall for additional labor savings. “The smart technology embedded in our latest generation of Illustra Pro cameras automates picture tuning and ensures that what you see is always dynamically optimized even in changing scenes and lighting conditions. We are aiming to reduce operator setup and management costs while always delivering a perfectly configured picture,” said Ric Wilton, director of product management for Illustra. Video Intelligence Analytics “Adding intelligent, automated capabilities to our solutions is core to our product design and the Illustra portfolio.” Building off the previous generation of cameras, the Mini-Dome improves on important features such as Wide Dynamic Range, Illustra IntelliZip bandwidth management, effective failover redundancy, cybersecurity and Video Intelligence Analytics. Mini-Domes are available in three and eight MP options as well in Wide Field of View and Narrow Field of View options, and are not impeded by physical barriers such as a bubble housing. Enhanced Security Mode Users can offload analytic streaming from network video recorders to the edge on Illustra cameras Users can offload analytic streaming from network video recorders to the edge on Illustra cameras, saving time and resources. This feature, Video Intelligence Analytics, provides real-time, user-customisable event alarms that allow for quick reaction to incidents. By gathering transformative data instantly, users can better allocate human resources elsewhere. As part of the Tyco Cyber Protection Product Security Program, the new generation of Illustra Pro cameras will also have enhanced safeguards against cyber attacks. With cyber-threat resilience in mind, the solution includes ‘secure boot’ which prompts the installer to change passwords upon installation. Additional safeguard controls include an enhanced security mode which forces the use of complex, non-default passwords and encrypted communications.
Dahua Technology, a video-centric smart IoT solution and service provider, showcases a wide range of competitive product portfolios and smart solutions to top security professionals during the International Security Conference and Expo (ISC West) at booth #14039 from April 10th to 12th. Dahua will also celebrate the fifth anniversary of its USA subsidiary on Wednesday evening, showing strong commitment to the local markets. Running with the theme ‘Empowering through Technology’, the Dahua products and technologies exhibited during ISC West are comprehensive from every aspect covering major surveillance market demands with the most advanced technologies. Competitive Product Portfolios Facial Recognition - Dahua Facial Recognition technology integrates face recognition, blacklist alarm, stranger alarm, VIP recognition, face tracking, face search, metadata search and other functions to offer a series of smart products including the exhibited AI Smart Capture Camera, 4MP Starlight Face Recognition IR Dome AI Network Camera and IVSS series for various scenarios and customer demands. Low - light Technology - Featuring advanced Starlight technology, Dahua starlight+ products are able to provide excellent colorful image and rich details even at night, solving the problem of poor color reproduction of images under low illumination environment with image color reproduction, large aperture, ultra-high sensor, white light and other technologies. Dahua Smart Thermal Series Cameras can be widely used for security monitoring, fire prevention and temperature measurementThermal Technology - Through a new integration of visible-light and thermal-light and a variety of AI-enabled intelligent functions, Dahua Smart Thermal Series Cameras can be widely used for security monitoring, fire prevention and temperature measurement. Combined with the back-end storage NVR and DSS PRO, Dahua Technology can provide an all-in-one system with front-ends, storages, and intelligent analytics to meet the requirements of customers. Smart Tracking - Dahua radar system consists of radar and speed dome camera (PTZ). On the basis of traditional CCTV security system, it combines the accurate target tracking performance of the radar products to provide a complete solution with front-end data acquisition, edge computing and back-end storage for a wide range of applications such as prison perimeter, airport runway, industrial park, energy pipeline and other important protection areas. Wide Area Security - The Dahua Multi-sensor Series Cameras can be used for large scene monitoring, target tracking, simple management and multi-service convergence. The Dahua 4x2MP Multi-sensor Cameras possess ground-breaking flexibility that can simultaneously move each sensor module around the internal track for a 180-, 270-, or 360-degree panorama, minimizing blind spots for an improved situational awareness, which is ideal for parking lots, supermarkets and intersections, etc. HDCVI 5.0 - The recently launched Dahua HDCVI 5.0 brings five core values: Perimeter Protection, Face Recognition, Metadata Search, Active Deterrence and Starlight & Full Color. Perimeter protection can identify humans and vehicles while filtering less important objects, face recognition let authorized persons to pass freely and can do immediate action to strangers, with the latest AI technology we make video surveillance more efficient and easy to use. AI-enabled Intelligent Solutions Featuring the above technologies, Dahua Technology also presented integrated solutions for a variety of vertical markets at the Expo. Intelligent Retail Solution - Dahua Smart Retail Solution applies video intelligence technology to specific retail business scenarios. According to the scenarios of large chain supermarkets, we have developed five smart application scenarios including smart entrance and exit, shelf advertising, cashier loss prevention, operation analysis and remote shop patrol to help retailers optimize store layout and product display, improve storage efficiency as well as attract traffic flow. Intelligent Logistics Solution - Dahua Intelligent Logistics Solution takes Dahua video technology as the cornerstone, combine intelligent analysis technology, machine vision technology, big data technology, etc. to further divide into five sub-solutions including machine vision DWS solution, video tracking solution, vehicle entrance solution, park surveillance solution and logistics vehicle solution for different application scenarios. Intelligent Residential Solution - Dahua Intelligent Residential Solution provides an integrated and economic solution with multi-level protection including personal entrance, vehicle entrance, public area, unit security, home protection and control center to make people’s life more convenient, safer and smarter while improving operation efficient and saving energy for property owners. Intelligent Critical Infrastructure Solution - Dahua Intelligent Critical Infrastructure Solution offers an end-to-end solution featuring perimeter protection, thermal measurement, access control, video surveillance and auto-tracking system for electric power stations, oil and gas industries to ensure the safety of their daily operations, timely detection of terrorist threats and fire, quickly and easily viewing station status. Intelligent Education Solution - Dahua Intelligent Education Solution brings a new concept of pre-warning for campus administrators. The solution incorporates important scenario applications empowered by AI technology such as perimeter, entrance, public area, building and classroom to realize threat prediction, effective management of people and vehicles, establishing a secured and smart system for students and teachers while improving operation efficiency. Reliable security solutions Dahua Technology empowers our dealers and integrators to stay at the top of their field by providing the latest security solutions to their end-users" Empowering signifies Dahua Technology’s dedication to promoting customer satisfaction and partner development. While market demands are constantly evolving, Dahua Technology’s offering is also evolving to meet current and future needs, giving partners and end-users the assurance that they’ve selected competitive and reliable security solutions on the market. “Dahua Technology empowers our dealers and integrators to stay at the top of their field by providing the latest security solutions to their end-users,” Tim Shen, Director of Marketing at Dahua Technology USA, explained. “In addition, the resources we make available to our dealers ensure that they are up-to-speed on their knowledge of our technology and fully trained on the products.” To further address Dahua Technology’s social commitment locally, a group of the staff from Dahua Technology USA will participate in The Security 5KRun / 2K Walk organized by charity group Mission 500 on the morning of April 11th. With a mission of ‘Enabling a Safer Society and Smarter Living’, Dahua Technology will continue to focus on ‘Innovation, Quality, and Service’, to serve partners and customers around the world.
RealNetworks, Inc., global provider of digital media software and services, has announced SAFR for Security, a new solution that integrates SAFR, the world’s premier facial recognition platform for live video, with leading video management systems (VMS) to provide enhanced visibility and situational awareness for security professionals. Announced at ISC West in Las Vegas, SAFR for Security is immediately available for worldwide deployment. SAFR For Security Heads of security at hospitals, stadiums, corporate campuses, airports, and other enterprises must maintain high awareness over large areas via a growing number of security cameras. To know whether a familiar person, employee, VIP, perceived threat, concern, or stranger is onsite, security professionals must rely on their ability to focus on key details and then make accurate assessments. SAFR for Security makes it simple to maintain higher security in public and restricted areas in our facility" “It’s been a challenge to maintain awareness of who is present at Shelby American, whether those are specific individuals of concern or aggregate demographics of museum visitors,” said Richard Sparkman, Director of Technology, Fleet & Facilities at Shelby American car museum in Las Vegas. “SAFR for Security makes it simple to maintain higher security in public and restricted areas in our facility and helps us understand who is moving through our museum by age, gender, and time of day – allowing us to better tailor our museum experience." 24/7 Video Monitoring Available as a standalone solution or integrated with market-leading video management systems, SAFR for Security provides vigilant 24/7 monitoring to detect and match millions of faces in real time, delivering a 99.86 percent accuracy rate. In the April 2019 National Institute of Standards and Technology (NIST) test results, the SAFR algorithm tested as both the fastest and most compact amongst algorithms for wild images with less than 0.025 FNMR. When SAFR for Security is paired with a VMS, the integrated experience includes video overlays within the VMS to identify strangers, threats, concerns, unrecognized persons, VIPs, employees, or other tagged individuals in live video. Security teams can customize real-time alerts to automatically notify them when persons of interest appear on a video camera feed or make use of automated bookmarking to conduct forensic analysis. SAFR for Security attaches rich metadata to video footage so security professionals can search by time range, location, category, person type, and registered individual instead of sifting through hours of video to find a specific person. All data passed through SAFR is protected with AES 256 encryption in transit and at rest “Security professionals are inundated with hours of raw footage, much of which must be evaluated in real time by a limited number of human eyes,” said Dan Grimm, Vice President and General Manager of Computer Vision at RealNetworks. “SAFR for Security helps these professionals maintain higher awareness by combining our highly accurate AI-based facial recognition service with the software they currently use.” Facial Recognition Systems The underlying SAFR platform has been optimized to detect and recognize faces in live video based on its industry-leading excellence in accuracy and performance. The SAFR platform can be deployed on a single PC to monitor a handful of IP cameras or scaled to thousands of cameras in a distributed architecture hosted on-premises, in the cloud, or hybrid. All data passed through SAFR is protected with AES 256 encryption in transit and at rest. The platform also provides actionable data for live analytics of traffic volumes, demographic composition, dwell times, and data exports for further reporting. “We’re delighted to partner with RealNetworks to extend our intelligent IP video system with SAFR for Security’s highly accurate facial recognition,” said Thomas Lausten, CEO, MOBOTIX AG. “The combination of SAFR and our innovative camera technologies opens up a new set of applications and use cases for MOBOTIX customers around the world, especially in retail, healthcare and education.”
Identiv, Inc. announces that it will present its recently expanded Internet of Things (IoT) product portfolio at ISC West 2019, encompassing a wide range of physical and logical access control, video and data analytics, door readers, identity cards, visitor management, mobile security, telephone entry, and radio-frequency identification (RFID) and near-field communication (NFC) solutions for physical and IT-secured businesses. Identiv will be showcasing demos of its complete portfolio of high-performance IoT solutions for government, banking, healthcare, critical infrastructure, retail, and other industries at ISC West 2019, booth L13. Newly Acquired And Developed Solutions The company will have some of its newly acquired and developed solutions on display, including: Enterphone integrates with Freedom and Liberty and will be introduced to the U.S. market for the first time at ISC West Web/Cloud and IoT-Based Architecture - Newly acquired Freedom and Liberty Access Control product lines provide cloud-based, frictionless, cyber-secure access control. Freedom’s software-defined platform and new mobile app enable IoT-driven access control for enterprises and governments. Liberty provides an entry-level, web-based scalable solution for small-to-medium businesses (SMBs). Video and Data Analytics - 3VR by Identiv’s video intelligence solutions provide a single platform for real-time security, analytics, and consumer insights, allowing organizations to protect their employees, customers, and assets, as well as enhance store operations and shopping experiences. 3VR is now fully integrated with Hirsch Velocity. Mobile Security - Thursby by Identiv software solutions provide strong government-grade security for government agency, enterprise, and personal mobility, supporting bring-your-own-device (BYOD) and two-factor authentication (2FA) on mobile devices. Access Control - Identiv’s new Hirsch Mx-1-ME (Metal Enclosure) Controller manages a single fully supervised door for controlled entry and exit at the edge and is protected by a metal enclosure with battery backup and power supply. Phone Entry - Over two million tenants in 35,000 installations within residential and mixed-use properties depend on the Enterphone by Identiv telephone entry system for secure visitor access. Enterphone integrates with Freedom and Liberty and will be introduced to the U.S. market for the first time at ISC West. Secure IoT Tags - Identiv’s high-frequency (HF) and ultra high-frequency (UHF) transponders bring smart identities and security to the IoT, digitising and enabling high-growth applications, like medical devices, athletic apparel, and pharmaceuticals. Identiv’s new Tamper Detection NTAG 424 DNA Tag strengthens IoT security for anti-counterfeiting, document authentication, supply chain traceability, data access, and customer engagement. Physical Security Industry This year, join Mark Allen, General Manager, Physical Access Systems at Identiv, Mark Duato, Executive Vice President of Aftermarket Solutions at ASSA ABLOY Door Security Solutions (DSS), and Joe White, President at A-1 Lock, as they present “In Between the Lock and Controller: Why Wireless Locks Are Changing the Game in Access Control” during ISC West on 11th April, 2019, 11:00 AM – 12 PM (IST). The International Security Conference and Exposition — also known as ISC West — is the largest event in the U.S. for the physical security industry, covering access control, alarms and monitoring, biometrics, IP security, video surveillance/CCTV, networked security products, and more.
Qognify - the trusted advisor and provider of physical security and enterprise incident management solutions, is exhibiting at ISC West and demonstrating to more than 1,000 organizations around the world, how Qognify solutions are safeguarding people, infrastructure and business operations. At booth 13074, Qognify’s team of subject matter experts will advise security practitioners on how they can maximize the outcomes of their security strategies. Attendees at the ISC West International Security Expo, being held at the Sands Expo Center will benefit from insights they can apply to maximize their organization’s security strategy, whether in education, critical facilities, finance, healthcare, logistics, manufacturing, retail or transportation sectors. Qognify’s field-tested solutions have demonstrated maximum value to customers who place a premium on physical security. Incident Management Solutions Qognify applies a consultative approach to building solutions for customers, as opposed to recommending off-the-shelf products Qognify applies a consultative approach to building solutions for customers, as opposed to recommending off-the-shelf products. The company works with customers to understand their organizations’ strategic goals, along with any specific needs based on industry or legislative requirements. Assessing each scenario individually in this collaborative process, has resulted in system solutions that have quantifiably increased the security and operational efficiencies in enterprises. Qognify CEO and President, Steve Shine states: “Customers with complex physical security requirements, or systems that are dictated by strict regulations, or even those with specific needs based on their particular industry have realised optimized outcomes with Qognify solutions.” Shine adds: “Our software solutions reach beyond traditional safety and security applications and deliver far reaching and quantifiable value to the customer across many industries and use cases – even in unexpected areas that may surprise.” Qognify invites visitors of ISC West to visit booth 13074 to learn about how Qognify provides added value and unique physical security and incident management solutions to customers.
The past decade has seen unprecedented growth in data creation and management. The products and services that consumers use every day – and the systems businesses, large and small, rely on – all revolve around data. The increasing frequency of high-profile data breaches and hacks should be alarming to anyone, and there’s a danger data security could worsen in the coming years. According to DataAge 2025, a report by IDC and Seagate, by 2025, almost 90% of all data created in the global datasphere will require some level of security, but less than half of it will actually be secured. Nuanced Approach To Data Security Security is a circle, not a line. Every actor involved in the handling and processing of data has responsibility for ensuring its securityThe rapid proliferation of embedded systems, IoT, real-time data and AI-powered cognitive systems – as well as new legislation like the European Union’s GDPR – means that data security has to be a priority for businesses like never before. With data used, stored and analyzed at both the hardware and software level, we need a new and more nuanced approach to data security. Security is a circle, not a line. Every actor involved in the handling and processing of data has responsibility for ensuring its security. What this means in practice is renewed focus on areas of hardware and software protection that have previously not been top of mind or received large amounts of investment from businesses, with security at the drive level being a prime example. The Importance Of Data-At-Rest Encryption In a world where data is everywhere, businesses need always-on protection. Data-at-rest encryption helps to ensure that data is secure right down to the storage medium in which it is held in a number of ways. Hardware-level encryption, firmware protection for the hard drive, and instant, secure erasing technology allow devices to be retired with minimal risk of data misuse. Data-at-rest encryption helps to ensure that data is secure right down to the storage medium in which it is held in a number of ways A recent report from Thales Data Threat found that data-at-rest security tools can be a great way to help protect your data. However, it’s important to note that this must be used in conjunction with other security measures to ensure that those that fraudulently gain access to your key management system can’t access your data. Ensuring Drives To Be Common Criteria Compliant One straightforward test any business can do to ensure its storage is as secure as possible is to check whether the drives are Common Criteria compliantDespite the clear benefits, this kind of encryption lags behind other areas, such as network and endpoint security, in terms of the investment it currently receives. The same Thales Data Threat report found that data-at-rest security was receiving some of the lowest levels of spending increases in 2016 (44%), versus a 62% increase for network and a 56% increase for endpoint security. One straightforward test any business can do to ensure its storage is as secure as possible is to check whether the drives are Common Criteria compliant. Common Criteria is an international standard for computer security certification, and drives that meet this standard have a foundational level of protection which users can build on. Providing An Additional Layer Of Security The retail industry has seen a spate of security breaches recently, with several major US brands suffering attacks over the busy Easter weekend this year. As frequent handlers of consumer card information, retailers are particularly vulnerable to attack. Data-at-rest encryption could enhance security in these instances, providing an additional layer of security between customer records and the attacker The advanced threats retailers face can often evade security defences without detection. Such a breach could grant attackers unrestricted access to sensitive information for possibly months – some breaches are known to have been detected only after consumer payment details appeared on the dark web. These types of undetected attacks are highly dangerous for retailers, which are relatively helpless to protect consumer information once their defences have been compromised. Data-at-rest encryption could significantly enhance security in these instances, providing an additional layer of security between customer records and the attacker which has the potential to make the stolen data valueless to cyber criminals. Industries In Need Of Data-At-Rest Encryption Healthcare organizations, which hold highly sensitive customer and patient information, have a strong use case for data-at-rest encryption. With the widespread adoption of electronic patient health records, that data is increasingly more vulnerable to attack. Recent research from the American Medical Association and Accenture revealed that 74% of physicians are concerned over future attacks that may compromise patient records. With the widespread adoption of electronic patient health records, that data is increasingly more vulnerable to attack The financial sector would also benefit from further investment in data-at-rest encryption, given 78% of financial services firms globally are planning on increasing their spending on critical data, according to Thales’ Data Threat Report. It’s helpful to view security as a circle in which every piece of hardware and software handling the data plays its partSMEs and enterprises are not immune to security threats either – with growing numbers of people traveling for work or working remotely, the risk of sensitive business data becoming exposed via device theft is heightened. Usernames and passwords have little use if thieves can simply remove unencrypted hard drives and copy data across. Securing Every Hardware And Software Technology vendors often focus on aspects of hardware and application security that are within their control. This is understandable, but it risks proliferating a siloed approach to data security. There is no single line for data security -- rather, it’s helpful to view it as a circle in which every piece of hardware and software handling the data plays its part. There’s a clear need for more industry dialog and collaboration to ensure data security is effectively deployed and connected throughout the security circle and across the value chain.
In 1973, a brilliant economist named E.F. Schumacher wrote a seminal book titled ‘Small Is Beautiful:’ taking an opposing stance to the emergence of globalization and “bigger is better” industrialism. He described the advantages of smaller companies and smaller scales of production, highlighting the benefits of building our economies around the needs of communities, not corporations. In almost every industry or market that exists in the world today, you're likely to find a difference in size between companies. Whether it’s a global retail chain versus a small family-owned store, a corporate restaurant chain versus a mom-and-pop diner or a small bed and breakfast versus a large hotel chain — each side of the coin presents unique characteristics and advantages in a number of areas. Disparity In Physical Security Industry Customers are drawn to products and services from large enterprises as the big names typically imply stability This disparity very clearly exists in the physical security industry, and differences in the sizes of product manufacturers and service providers could have important implications for the quality and type of the products and services offered. All too often, customers are drawn to products and services from large enterprises, as the big names typically imply stability, extensive product offerings and global reach. And that's not to say that these considerations are unwarranted; one could argue that larger companies have more resources for product development and likely possess the combined expertise and experience to provide a wide range of products and services. But the value that a company’s products and services can bring isn’t necessarily directly related to or dependent on its size. In an age where the common wisdom is to scale up to be more efficient and profitable, it’s interesting to pause and think about some of the possible advantages of small- and medium-sized businesses (SMBs). Typically, “small” companies are defined as those with less than 100 employees and “medium” with less than 500. Providing Social Mobility Schumacher argued that smaller companies are important engines of economic growth. Indeed, according to the Organization for Economic Cooperation and Development (OECD), a group of 36 member countries that promotes policies for economic and social well-being, SMBs account for 60 to 70 percent of jobs in most OECD countries. Importantly, SMBs provide resilience in that there are often large economic and social impacts when big companies fail. Smaller companies are better for regional economies in general, as earnings stay more local compared to big businesses, which in turn generates additional economic activity. SMBs are also better at providing social mobility for disadvantaged groups by giving them opportunities and enabling them to realize their potential. Smaller companies are often more innovative, bringing to the market novel technologies and solutions such as Cloud, analytics, AI, and IoT New Companies Introduce New Technologies There's no denying the role of start-ups when it comes to innovation. In the security industry, many new technologies (e.g. Cloud, analytics, AI, IoT) are first brought to the market by newer companies. In general, smaller companies’ products and services often have to be as good or better than others to be competitive in the marketplace. They are therefore often more innovative, bringing to the market novel technologies and solutions. And these companies are also more willing to try out other new B2B solutions, while larger companies tend to be more risk-averse. Customer Service Aside from the quality of products and services, arguably one of the most important components of a security company’s success is its ability to interact with and provide customers the support that they deserve. Smaller companies are able to excel and stand out to their customers in a number of ways: Customer service. Customers’ perceptions of a product’s quality are influenced by the quality of support, and smaller manufacturers often possess a strong, motivated customer service team that can be relatively more responsive to customers of all sizes, not just the large ones. A superior level of support generally translates into high marks on customer satisfaction, since customers’ issues with products can be resolved promptly. Flexibility. SMBs have a greater capacity to detect and satisfy small market niches. While large companies generally create products and services for large markets, smaller companies deal more directly with their customers, enabling them to meet their needs and offer customized products and services. And this translates to adaptability, as SMBs become responsive to new market trends. By having a pulse on the market, smaller companies have much more flexibility in their supply chain and can adjust much faster in response to changing demand. Decision-making. Smaller companies are much more agile in decision-making, while larger enterprises often suffer from complex, tedious and lengthy decision-making processes. Communication is easier throughout SMBs, as smaller teams enable new ideas to flow and can solve problems faster. Job Satisfaction Employees working for SMBs connect more directly with the company's goals and objectives, which in turn increases motivation and job satisfaction Employees working for SMBs connect more directly with the company's goals and objectives, which in turn increases motivation and job satisfaction. SMBs are also generally more connected to local communities and participation in community activities leads to a greater sense of purpose. Additionally, SMBs have a much smaller impact on the environment, which is increasingly becoming an important consideration for today’s employees and customers. Though Schumacher's book takes a much deeper dive into the large global effects of scale on people and profitability, the general impact of a company’s size on its products and services is clear. It’s important for all players in the security industry to remember that the commitment and dedication to product quality can be found in businesses of all sizes. Ensuring Safety Of People, Property And Assets Large manufacturers may catch your eye, but small business shouldn’t be forgotten, as they can offer end users a robust set of attributes and benefits. While all security companies are aiming to achieve a common goal of providing safety for people, property and assets, smaller businesses can provide extensive value when it comes to driving the economy, innovating in the industry, providing quality employment and offering superior customer service.
With increased demands being placed on safety and security globally, and supported by advancements in IP cameras and 360-degree camera technology, the video surveillance industry is growing steadily. Market research indicates that this worldwide industry is expected to reach an estimated $39.3 billion in revenue by 2023, driven by a CAGR of 9.3 percent from 2018 to 2023. Video surveillance is not just about capturing footage (to review an event or incident when it occurs), but also about data analysis delivering actionable insights that can improve operational efficiencies, better understand customer buying behaviors, or simply just provide added value and intelligence. Growth of Ultra-HD Surveillance To ensure that the quality of the data is good enough to extract the details required to drive these insights, surveillance cameras are technologically evolving as well, not only with expanded capabilities surrounding optical zoom and motion range,4K Ultra HD-compliant networked cameras are expected to grow from 0.4 percent shipped in 2017, to 28 percent in 2021 but also relating to improvements in signal-to-noise (S2N) ratios, light sensitivities (and the minimum illumination needed to produce usable images), wide dynamic ranges (WDR) for varying foreground and background illumination requirements, and of course, higher quality resolutions. As such, 4K Ultra HD-compliant networked cameras are expected to grow from 0.4 percent shipped in 2017, to 28 percent in 2021, representing an astonishing 170 percent growth per year, and will require three to six times the storage space of 1080p video dependent on the compression technology used. Surveillance cameras are typically connected to a networked video recorder (NVR) that acts as a gateway or local server, collecting data from the cameras and running video management software (VMS), as well as analytics. Capturing this data is dependent on the communications path between individual cameras and the NVR. If this connection is lost, whether intentional, unintentional, or a simple malfunction, surveillance video will no longer be captured and the system will cease operations. Therefore, it has become common to use microSD cards in surveillance cameras as a failsafe mechanism. Despite lost connectivity to the NVR, the camera can still record and capture raw footage locally until the network is restored, which in itself, could take a long time depending on maintenance staff or equipment availability, weather conditions, or other unplanned issues. Since microSD cards play a critical role as a failsafe mechanism to ensure service availability, it is important to choose the right card for capturing video footage. It has become common to use microSD cards in surveillance cameras as a failsafe mechanism if an NVR breaks Key Characteristics Of microSDs There are many different microSD cards to choose from for video capture at the network’s edge, and they range from industrial grade capabilities to commercial or retail grade, and everything in-between. To help make some of these uncertainties a little more certain, here are the key microSD card characteristics for video camera capture. Designed For Surveillance As the market enjoys steady growth, storage vendors want to participate and have done so with a number of repurposed, repackaged, remarketed microSD cards targeted for video surveillance but with not much robustness, performance or capabilities specific to the application. Adding the absence of mean-time between failure (MTBF) specifications to the equation, microSD card reliability is typically a perceived measurement -- measured in hours of operation and relatively vague and hidden under metrics associated with the camera’s resolution and compression ratio. Therefore, when selecting a microSD card for surveillance cams at the edge, the choice should include a vendor that is trusted, has experience and a proven storage portfolio in video surveillance, and in microSD card technologies. Endurance, as it relates to microSD cards, represents the number of rewrites possible before the card can no longer store data correctly High Endurance Endurance, as it relates to microSD cards, represents the number of rewrites (program/erase cycles) that are possible before the card can no longer store data correctly. The rewrite operation is cyclical whereby a new stream of footage replaces older content by writing over it until the card is full, and the cycle repeats. The higher the endurance, the longer the card will perform before it needs to be replaced. Endurance is also referred to in terabytes written (TBW) or by the number of hours that the card can record continuously (while overwriting data) before a failure will occur. Health Monitoring Health monitoring is a desired capability that not many microSD cards currently support and enables the host system to check when the endurance levels of a card are low and needs to be replaced. Having a card that supports this capability enables system integrators and operators with the ability to perform preemptive maintenance that will help to reduce system failures, as well as associated maintenance costs. Performance To capture continuous streams of raw footage, microSD cards within surveillance cams perform write operations about seventy to ninety percent of the time, whereas reading captured footage is performed about ten to thirty percent. The difference in read/write performance is dependent on whether the card is used in an artificial intelligent (AI) capable camera, or a standard one. microSD cards deployed within surveillance cameras should support temperature ranges from -25 degrees Celsius to 85 degrees Celsius Finding a card that is write-friendly, and can provide enough bandwidth to properly capture streamed data, and is cost-effective, requires one that falls between fast industrial card capabilities and slower commercial ones. Bandwidth in the range of 50 MB/sec for writes and 80 MB/sec for reads are typical and sufficient for microSD cards deployed within surveillance cameras. Temperature Ranges Lower capacity support of 32GB can provide room to attract the smaller or entry-level video surveillance deployments As microSD cards must be designed for continuous operation in extreme weather conditions and a variety of climates, whether located indoors or out, support for various temperature ranges are another consideration. Given the wide spectrum of temperatures required by the camera makers, microSD cards deployed within surveillance cameras should support temperature ranges from -25 degrees Celsius to 85 degrees Celsius, or in extreme cases, as low as -40 degrees Celsius. Capacity Selecting the right-sized capacity is also very important as there needs to be a minimum level to ensure that there is enough room to hold footage for a number of days or weeks before it is overwritten or the connectivity to the NVR is restored. Though 64GB is considered the capacity sweet spot for microSD cards deployed within surveillance cameras today, lower capacity support of 32GB can provide room to attract the smaller or entry-level video surveillance deployments. In the future, even higher capacities will be important for specific use cases and will potentially become standard capacities as the market evolves. When choosing the right storage microSD card to implement into your video surveillance system, make sure the card is designed specifically for the application – does it include the right levels of endurance and performance to capture continuous streams – can it withstand environmental challenges and wide temperature extremes – will it enable preventative and preemptive maintenance to provide years of service? It is critical for the surveillance system to be able to collect video footage whether the camera is connected to an NVR or is a standalone camera as collecting footage at the base of the surveillance system is the most crucial point of failure. As such, failsafe mechanisms are required to keep the camera recording until the network is restored.
Despite any negativity you may hear, Hikvision is optimistic about their role in the U.S. market. “We demonstrate that we can be trusted, and that we should be trusted,” says Jeffrey He, Vice President, Hikvision, and President, Hikvision USA and Hikvision Canada. “We have sound products and technology. Our mission in the security industry is to protect, not to harm. Otherwise why would we be in this industry?” Hikvision is committed to investing in the North American market, where there was ‘positive year-over-year growth’ in 2018 and ‘strong’ sales in Q1 this year, according to Eric Chen, General Manager of Hikvision USA and Hikvision Canada. HikCentral Central Management Software The company’s U.S. focus is shifting from products to solution sales, with emphasis on ‘mid-market’ small- and medium-sized businesses (SMBs). The largest verticals are retail and education, and there are emerging opportunities in the cannabis market. Launch of the HikCentral central management software (CMS) is a component of the company’s solution-sales approach. Launch of the HikCentral central management software is a component of the company’s solution-sales approachMr. He acknowledges the growth of ‘anti-China sentiment’ in the United States and other parts of the world, which he says will impact Hikvision’s operations globally. Specifically, in the U.S., ‘political’ elements impacting Hikvision’s business include ongoing tariffs and a trade war, Congressional calls for export controls and sanctions, and a provision of the National Defense Authorization Act (NDAA) that bans use of Chinese video surveillance products in government applications. Specifying Cybersecurity Initiatives At ISC West In spite of it all, Hikvision’s message at the recent ISC West show was overwhelmingly positive, and the company also detailed cybersecurity initiatives they say put the Chinese company ahead of many competitors in the industry. Eric Chen came in as General Manager last year; he previously spent a decade working for Hikvision in China. Chen reports solid 18.8% year-over-year growth for Hikvision globally, totaling $7.4 billion last year. He notes the company saw 40% compounded growth between 2010 and 2018. Globally, there are 34,000 employees, 16,000 of whom are research and development (R&D) engineers. Hikvision’s expanding global footprint includes 46 international branches. There are three manufacturing facilities in China, in addition to one in India. HikRewards Program For HDP Customers At ISC West, Hikvision’s theme was ‘Focus on Your Success’, including introduction of the HikRewards program that provides rebates to HDP (Hikvision Dealer Partner) customers, their core dealer base. A new online Hikvision Knowledge Library for HDPs provides training and reference materials dealers can share with employees. A new tech center, introduced in December, provides data sheets, product information, and support resources. There is also a North American R&D team headquartered in Montreal. At the industry’s largest U.S. trade show, Hikvision unveiled a brand-new booth with plenty of open space and video walls A customer satisfaction survey launched in March provided good feedback from customers. “They know who to call if they have a problem,” says Chen. “We want to focus on making customers successful.” The success theme also extends to Hikvision employees, who are featured in videos describing their jobs and enthusiasm for Hikvision. There are some 400 employees in the North American operation. At the industry’s largest U.S. trade show, Hikvision unveiled a brand-new booth with plenty of open space and video walls. Half of the booth was focused on solutions, especially retail and education, and also gaming and commercial real estate. Security Products Displayed At ISC West A variety of devices, including access control, intercoms and cameras, are integrated using the HikCentral CMS systemProduct highlights at the ISC West booth included the 32-megapixel PanoVu multi-sensor dome camera, whose 180-degree panoramic image was displayed on a 65-inch monitor. A variety of devices, including access control, intercoms and cameras, are integrated using the HikCentral CMS system. Some products new to the North American market, including intercoms, turnstiles, emergency call stations, and under-vehicle inspection, were displayed. Hikvision’s deep learning products are moving into their second generation, including the ability to obscure private information on videos to comply with GDPR/privacy requirements (previewed at ISC West and released later in the year). Algorithm components of Hikvision’s DeepInMind artificial intelligence are being adapted into a platform called AcuSense for value-priced products, which can recognize a human or vehicle and help filter out false alarms. Also being adapted to products with lower price points are the ColorVu system that incorporates visible light LEDs to provide color images at night, and DarkFighter low-light capabilities. Penetration Testing Of Cameras And NVRs As a global manufacturer, Hikvision faces a high level of scrutiny about cybersecurity, which Mr. Chen says is “a good thing for us,” enabling them to highlight the steps they are taking to improve cybersecurity. Chuck Davis, Director of Cybersecurity, outlined specific milestones Hikvision has achieved in its quest to provide world-class cybersecurity. Chuck Davis, Director of Cybersecurity, outlined specific milestones Hikvision has achieved in its quest to provide world-class cybersecurity In September 2017, Hikvision began working with third parties (including Rapid7) for penetration testing (ethical hacking) of its cameras and recorders. That same month, Hikvision set up a Cybersecurity Hotline open to anyone with questions about cybersecurity, including white-hat hackers and researchers. Even before that, Hikvision had an open-door policy on cybersecurity and a program for patching and disclosing responsibility. In February of 2018, Hikvision released a 40-page Cybersecurity White Paper describing cybersecurity testing and processes built into the software development lifecycle. That same month, Hikvision launched an Opened Source Code Transparency Center and offered an open invitation to anyone wanting to inspect Hikvision’s source code and let them know of any vulnerabilities. FIPS 140-2 Certification By NIST Hikvision has also become a Common Vulnerabilities and Exposures (CVE) Numbering Authority (CNA), which ensures their patching and incident reporting programs have been reviewed by a CNA partnering company. Hikvision's encryption module (HIKSSL) received Level 1 FIPS 140-2 certification to be used in both IP cameras and NVRsIn August, Hikvision received Federal Information Processing Standard (FIPS) 140-2 certification, a U.S. government encryption standard created by the National Institute of Standards and Technology (NIST). Hikvision's encryption module (HIKSSL) received Level 1 FIPS 140-2 certification to be used in both IP cameras and NVR products. Davis said the FIPS 140-2 certification process began before the NDAA ban on use of Hikvision products in the U.S. government, and in any case is a standard that ensures a high level of encryption. “We wanted to make sure we had the same level of technology,” he says. “It was not to win over the government.” Making Industry More Cybersecure “We are really trying to have third parties test and certify our equipment,” adds Davis. “We are trying to be open and transparent. Education and awareness are key.” “We need the trust of customers in the security community,” says Mr. He. “No matter what, we have to follow the highest standards to offset the concerns and accusations.” In April 2018, Davis became a member of the Security Industry Association (SIA) Cybersecurity Advisory Board to help make the entire industry more cybersecure through education, awareness and standards. Hikvision has also joined the Forum of Incident Response and Security Teams (FIRST at first.org), a global cybersecurity incident response consortium that cooperatively handles computer security incidents and promotes incident prevention programs. Davis has presented Cybersecurity Road Shows in 22 cities in the United States and Canada, and also in Australia and New Zealand. The 90-minute presentations focus on education awareness around cybersecurity and seek to get attendees engaged and aware about cybersecurity in business and also in their homes.
Video Surveillance as a Service (VSaaS), simply stated, is a cloud-based video surveillance solution that is packaged and delivered as a service over the internet. The price varies depending on the features of the plan (i.e. number of cameras, amount of storage, software features, etc.), and customers pay a monthly subscription price to use it. Internet Protocol (IP) cameras are installed at site locations, and the video is captured and streamed to a service provider’s data centre via an internet connection. The video management software (VMS) runs on backend infrastructure provided by the service provider’s cloud. All video processing is done in the cloud, and all that is required to view the footage is an internet-connected device and a web browser. Implementation Of AI And Deep Learning The cloud facilitates implementation of artificial intelligence and deep learning in the video surveillance marketThe cloud also facilitates implementation of artificial intelligence (AI) and deep learning in the video surveillance market. One of the major challenges with developing deep learning-based applications is access to real-word data and the ability to train the applications to work in any environment. Companies need access to relevant datasets that need to iterate their solutions quickly. Cloud-based solutions are of significant advantage in this case, as they allow for continuous updates and easy collection of vast amounts of data. “We will see the continued adoption of cloud-based intelligent video solutions that aggregate business data through video and artificial intelligence,” says Andreas Pettersson, CEO of Arcules, one of our Expert Panelists. Leveraging AI and IoT technologies with video data is becoming more common as organizations strive to optimize business operations while also boosting security across their facilities. Actionable Intelligence Gathering “The possibilities for this level of actionable intelligence gathering is endless, as markets such as hospitality, manufacturing, retail and SMEs that have multiple locations to manage, look to make sense of video in intuitive, streamlined ways,” says Pettersson. “The ability for technology to aggregate and analyze video surveillance and connected sensor data, identify trends in that data, and apply predictive analysis in businesses will have a huge impact in the coming year.” Cloud systems can solve more problems than ever using artificial intelligence and machine learning Cloud systems can solve more problems than ever using artificial intelligence and machine learning, and the capabilities expand way beyond video analytics to include analytics in general, crunching a variety of data provided by Internet of Things (IoT) sensors. Another area of interest related to video in the cloud is the development of ‘smart codecs’ that security camera manufacturers are developing and marketing as a solution that goes beyond H.264 and H.265. Maximizing Video Storage Customers are realizing that cloud implementations are more cost-effective, easier to deploy and maintainThe ongoing need to better manage network bandwidth usage and to maximize video storage is further turning the emphasis toward smart codecs, which lend themselves to cloud applications. Extremely high-resolution video can now be moved around in a fraction of the time and solves the issue of transporting many cameras over constrained WAN connections. With the elastic computing power available in the cloud, one can now envision a time where cloud computing costs could be low enough for the masses of video security solution use cases to be solved. Customers are realizing that cloud implementations are more cost-effective, easier to deploy and maintain, and in many cases, even more secure than traditional on-premise deployments. In partnership with the leading cloud providers, the security industry can carry this message to the customers and will gradually see a shift in the acceptance of cloud-based solutions in the traditional security markets.
ISC West in Las Vegas is the first of several major security trade shows planned for 2019 as part of the Reed Exhibitions ISC Security Events portfolio. Next up will be Expo Seguridad México in May in Mexico City, followed in June by ISC Brasil in Sao Paolo, and ISC East this fall in New York. Expo Seguridad México, May 7-9, will serve the important Mexican market for security goods and services. In Mexico City alone, a large population translates into plenty of buildings and facilities that need protection; security is a big concern and a large market. Concerns about information security, cybersecurity and convergence are also dominant topics. Benefitting from a revised trade agreement with the United States, Mexico offers a favorable business climate and low costs. In addition to video and other hardware products familiar at the U.S. show, Expo Seguridad also includes a large public safety/police component, a workplace, environmental and industrial safety sector, and fire products, offering a broad range of additional product categories. Developing Knowledge Of Attendees The FISSE (Innovation and Solutions of Security) conference room will have cybersecurity and electronic security speakersOn the exhibition floor will be the VIII International Conference for the Administration of Security and Law Enforcement, which will bring together renowned specialists in the security and public safety sector. Free conference track rooms will be provided on the exhibition floor to develop knowledge of attendees in various business areas. The FISSE (Innovation and Solutions of Security) conference room will have cybersecurity and electronic security speakers. Manufacturers, distributors, integrators, and national and international end users have come together at Expo Seguridad since 2002 to interact and exchange knowledge during the three days dedicated to the security industry. Expo Securidad México provides access to more than 350 exhibitors and the opportunity to interact, connect and develop face-to-face relationships with more than 16,300 security and public safety decision-makers. This year, Daniel Linskey, former Boston police chief, will provide a welcome speech at the opening ceremony and will share his experience and thoughts about the 2013 Boston Marathon bombing. Exhibition Of Public Safety Equipment The exhibit encompasses a selection of public safety equipment and vehicles, body armor, and counter-terrorism solutionsISC Brasil, June 25-27, offers a combination of physical security and emerging information and cybersecurity elements. An Infosecurity pavilion on the show floor and related conference track sessions highlight growing concerns in the marketplace. A large meeting of Brasil’s law enforcement commanders is collocated with ISC Brasil, and the exhibit encompasses a selection of public safety equipment and vehicles, body armor, and counter-terrorism solutions. A strong VIP attendee program ensures attendance by high-level decision-makers with money to spend. The ISC Brasil Congress is an educational program for continuing professional education and technical training for corporate end users, police commanders, distributors, integrators, law enforcement officials, security consultants, IT and public safety managers. Of the expected 18,000 attendees, some 53% come from corporate end users in several vertical industries. Some 21% of attendees are commercial system integrators, with 9% central monitoring systems and 5% law enforcement and public authorities’ safety. Security For Oil And Gas Companies Brasil’s economy has been improving steadily after a rough patch, and the ISC Brasil show has seen an uptick for the last two yearsBrasil’s economy has been improving steadily after a rough patch, and the ISC Brasil show has seen an uptick for the last two years. Brasil’s huge economy includes big industries that need lots of security – oil and gas companies, and automotive production are among the contributors to economic growth. Attendee and exhibitor satisfaction is strong for ISC Brasil, and the show is on a new growth path as the economic situation in Brasil continues to improve under a new president. Large exhibitors at ISC Brasil include Bosch, Genetec, Hikvision, Dahua, HID Global, Honda, Yamaha, and Microsoft. Large Reed Exhibition offices in Mexico City and São Paulo manage the Latin American events and work with local partners, marketing organizations and clients. Emerging Technology Zone ISC East in New York, Nov. 20-21, continues to build momentum in 2019 after a successful 2018 show that saw double-digit growth both in exhibition space and attendance. Reed Exhibitions’ Infosecurity/ISACA North America Expo and Conference will again be collocated with ISC East, expanding information security and cybersecurity horizons for attendees. (ISACA is an international professional association focused on IT governance.) New at ISC East in 2019 will be an Emerging Technology Zone, providing a high profile for emerging technology companies at the show New at ISC East in 2019 will be an Emerging Technology Zone comparable to the one at ISC West, providing a high profile for emerging technology companies at the show. The Unmanned Security Expo, a big success last year, will be even bigger in 2019 with more exhibits than ever. There are good signs on the horizon for greater use of drones and robotics. Protection For Enterprises ISC East has traditionally focused on the ‘tri-state’ area around New York City – New York, New Jersey and Connecticut – an area rich in end user companies, especially in financial services, retail, entertainment and the media. In New York City alone, there are almost endless numbers of big enterprises that need protection, so a localized show is a natural, and doesn’t require the large pool of potential customers to travel away from their businesses. New York also has a large and active law enforcement community, and there are many large systems integrators that operate in and around the New York area. ISC East is a growing show that serves a large, unique audience. Growth of ISC East also suggests it is becoming more of a ‘super-regional’ event, drawing good attendance from the Southeast and Midwest in addition to the tri-state area.
Senstar, global provider of video management solutions and perimeter intrusion detection systems, has published a case study detailing how its Senstar Symphony video management system (VMS) and video analytics are helping Ferretería Ochoa secure spaces and gather business intelligence. Senstar Symphony vMS Ferretería Ochoa is a hardware and home improvement retail chain that has been operating in the Dominican Republic for over 45 years. Symphony was first installed at one of its retail stores in 2013 and is now being used at six locations, including a storage facility and a manufacturing facility. Ferretería Ochoa also uses several of Senstar’s video analytics to better understand customer and employee behavior. One of the main benefits Symphony has provided Ferretería Ochoa is increased inventory control One of the main benefits Symphony has provided Ferretería Ochoa is increased inventory control. This not only refers to shoplifting by customers, but also to errors – accidental or intentional – made during shipping and receiving. Employees are aware they are being monitored at all times and understand the system’s ability to capture incidents and provide proof. Central video monitoring “It dissuades deceitful and malicious situations such as shipping more items than ordered or a more expensive item,” said Mr. Gomez. “The deterrence factor Symphony provides is probably the most important result we have achieved.” Symphony has also enabled Ferretería Ochoa to utilize security personnel more efficiently and has reduced costs by having video from all sites managed from one central location. Retail security “Senstar Symphony and analytics are ideal for retailers looking to deter theft, protect staff and customers and improve the overall customer experience,” said Senstar’s Director, North America Business Development Anthony Hackett. “We are happy to be helping Ferretería Ochoa achieve such results.”
Trackforce has entered the retail market with a leading security workforce and activities management platform that empowers retailers to effectively manage their physical security and loss prevention environment. The platform delivers actionable data analytics to anticipate, assess, and mitigate risk; it enhances compliancy management, and helps supervisors manage more resources at multiple sites from one centralized location. Retail security and loss prevention teams operate in a challenging and complex environment" Retail Security According to Guirchaume Abitbol, CEO and Founder of Trackforce, “Retail security and loss prevention teams operate in a challenging and complex environment. To be successful they must access the best type of technology to support their security and loss prevention teams and streamline management of the entire security and risk environment. Our platform is seamless. Simpler to operate and more cost effective, it helps retailers deliver enhanced shopper safety while optimizing security and loss prevention management.” Trackforce supports security and loss prevention teams by giving them predictive and historical data analytics to boost their strategic decision-making capabilities. The SaaS platform’s predictive analytics capabilities facilitate easy identification and analysis of theft patterns so that weak areas within the store can be improved to reduce risk and loss. Historic data are analyzed, cross-referenced with trends and industry best practices, and then broken down. The resulting intelligence can then be used to fine tune security both within the store and externally. Trackforce SaaS Platform The platform also consolidates and centralizes the security command and control function, eliminating the expense of posting multiple supervisors at various sites. “Now one supervisor using the Trackforce command center is empowered with communication and management capabilities to effectively oversee security at numerous retail sites. The supervisor can communicate over multiple communication channels to security officers at all locations they are responsible for,” adds Abitbol. “This delivers major budgetary savings for the retail enterprise without compromising quality in any aspect of its security environment.” The Trackforce platform prevents loss and mitigates risks by securely maintaining digital records Security and risk management within the retail environment is complex, with numerous code and compliancy requirements. Missing a deadline can result in severe fines, increased insurance premiums, or even prosecution. The Trackforce platform prevents loss and mitigates risks by securely maintaining digital records and proactively alerting stakeholders when licenses need renewing and audits and inspections are due. The security manager commands a dashboard view of the entire regulatory and compliancy landscape across all store locations. Security And Risk Management “No two retail security departments are the same,” concludes Abitbol. “So we help retail clients customize their Trackforce workforce management platform based on their unique security, loss prevention, and risk environment. Trackforce eliminates the need for time-consuming paper reports and antiquated guard tour devices. It assists security officers and loss prevention officers in fulfilling their duties effectively, giving them improved capabilities to help them face their security challenges with greater efficiency and economy.”
Brian Ishikawa has always kept tight control over his video surveillance system, allowing only authorized personnel within his corporate security division to access video footage. So it was a change for Ishikawa, Senior Vice President and Director of Corporate Security for the Bank of Hawaii, to get used to the idea of authorized staff from the bank’s branch division being able to review video for operational, compliance and marketing-related purposes. The insights collected from the video are helping the bank make more strategic decisions about staffing, customer service and even future branch design. Business Intelligence Our March Networks surveillance platform is providing us with some significant business and non-security-related uses" “Our March Networks surveillance platform is providing us with some significant business and non-security-related uses,” Ishikawa explained. Bank of Hawaii, which operates 69 branches and 373 ATMs across Hawaii, American Samoa and the West Pacific, is currently using March Networks Searchlight for Banking software to gather business intelligence at its branches. Searchlight’s mix of surveillance video, teller/ATM transaction data and analytics delivers valuable insights into the bank’s operations, as well as helping to enhance security and uncover fraud. “Our branch division folks look at the data to get ideas on how we should do our branch operations or staffing differently,” he said. People counting data — collected by FLIR Brickstream3D sensors integrated with the Searchlight software — tells them which entrances and exits are most used so they can place marketing materials in high-traffic areas. Video Surveillance Products The information is also being used to help determine future branch layouts. Queue length and dwell time data, meanwhile, help them understand their busiest time of day, and day of the week, so they can staff branches appropriately. “It’s a huge plus for us,” said Ishikawa. “Our executive management team can see the benefits of the video solution, and the future possibilities for this data.” A forward-thinking bank that’s keen to try new technology, Bank of Hawaii began exploring Searchlight after its success with March Networks’ other video surveillance products. The bank first started using March Networks systems in 2015, when it was time to upgrade its legacy DVRs. At the time, Bank of Hawaii was relying on two different video platforms, and it wasn’t happy with their performance. After enlisting the help of a consultant, and doing his own research at security tradeshows, Ishikawa says the decision to go with March Networks was clear. Network Video Recorders 'March Networks’ products are really engineered for the banking environment" “I remember asking some of my banking counterparts, ‘Hey what are you guys using?’ And they strongly recommended March Networks,” he recalled. The consultant came to a similar conclusion. He said, "March Networks’ products are really engineered for the banking environment,’ so that helped us make the decision.” Bank of Hawaii is currently using March Networks 8000 Series Hybrid Network Video Recorders (NVRs) in about half of its banking branches. The Linux-based devices provide reliable video surveillance recording and management, and are also easy to service, which is a huge bonus for Ishikawa and his team. In addition, the 8000 Series rack mount units feature an innovative ‘dock and lock’ station that allows technicians to easily remove and service the recorder while leaving all rear connections clean and organized in place. Existing Analog Cameras “With other companies, you have to power down the recorder for several minutes to service it, and that means unplugging and re-plugging all the inputs. You miss a number of minutes of recording during that time. With March Networks, we’re able to just pull out the hard drive and pop in another one without taking the NVR offline,” he said. “That’s huge for us.” According to Ishikawa, Bank of Hawaii also appreciates the 8000 Series’ hybrid support, which allowed the bank to continue using its existing analog cameras, and the motion histograms in March Networks Command video management software, which show Ishikawa and his team where motion occurred and helps them rapidly locate video evidence. “Command’s modern interface is really user-friendly, and it’s very easy to find video,” said Ishikawa. Dynamic Range Technology Bank of Hawaii has installed MegaPX ATM Cameras, which are purpose-built for ATMs “When someone is telling you, ‘Hey we had a problem at this branch this morning, I don’t know what happened, but it must have been around this time’, we’re able to find that video much more quickly on a March Networks platform.” The bank’s high resolution cameras also make it easy to discern important details. In its newer branches, Bank of Hawaii is using March Networks ME4 Series IP cameras, which capture 4MP images and feature high dynamic range technology to optimize image quality in both low and bright light. The bank is also using Oncam 360° cameras for high-resolution panoramic views. For security at its bank machines, Bank of Hawaii has installed MegaPX ATM Cameras, which are purpose-built for ATMs. Video is integrated with the bank’s ATM transaction data in the Searchlight software for rapid investigations into customer complaints and potential fraud. More Comprehensive Oversight “It’s so easy to search,” said Ishikawa. “It takes us exactly to that transaction and the associated video so we can figure out what transpired.” The bank is also integrating its teller transaction data with video in Searchlight for more comprehensive oversight of its branches. The combination of video, transactions and analytics helps it get a more holistic view of its services. “Transaction data is not always indicative of how busy a branch is,” Ishikawa said, noting that lengthier conversations at the teller counter often create value because the customer returns later to access another bank product or service. Having video and analytics is an added layer of information. Being able to remotely access video also helps Ishikawa’s security team conduct virtual patrols. This saves them both time and money. Uniformed Security Member Capturing video of the incident helped underscore the serious nature of the situation “In the past, whenever there was an issue, we had a uniformed security member head out and physically check the branch. But with virtual patrols, we can do fewer physical visits and, when we do visit, it’s a more meaningful visit.” The security team, for example, can keep an eye on issues with vagrancy and loitering by simply logging into the Command software. March Networks video has helped the bank successfully address some of these issues. In one case, a person was routinely visiting a branch and causing disruptions by yelling and throwing deposit slips on the floor. “We don’t always know the situation, but if a person is yelling or displaying erratic behavior, they pose a risk,” said Ishikawa. Capturing video of the incident helped underscore the serious nature of the situation. Investigating A Fraud “We were able to show police that this was not a minor disruptive party. It was a very concerning issue for us. And it wasn’t just our bank, it was occurring in other banks, too.” Going forward, Bank of Hawaii is planning to migrate its remaining retail branches to March Networks. Given the widespread benefits of intelligent video, Ishikawa predicts that, like him, more bank security managers will receive requests to share their video surveillance securely with other departments. “In the future, it won’t just be security that’s asking for a video upgrade,” he said. “It’s going to be other parts of the business saying, ‘We want a piece of the pie too.’ Because surveillance is more than just investigating a fraud or robbery incident. Now, video surveillance is a lot more than that.”
Most retailers invest in a video surveillance solution to improve security. Many also use it as an investigation tool to help resolve customer disputes, liability claims and reduce losses from theft and fraud. Intelligent Video Solutions Complete Releaf relies on its intelligent video solution for all of those reasons, however compliance with state regulations was the primary objective when CEO and owner Eric Ryant started looking for a video system for his new, 3,000 square foot cannabis dispensary in Lafayette, Colorado. Unlike many other types of retail environments, cannabis dispensaries must comply with strict rules governing the type of video surveillance equipment used, where cameras and equipment are placed, and how long video evidence must be retained. Already familiar with the regulations based on his experience operating a second dispensary and a cultivation center in Lafayette, Colorado, Ryant sourced multiple bids for his new video solution. In the end, I selected the March Networks proposal. It had everything I was looking for, including POS integration, and additional capabilities" POS Integration “Once all the bids were in, I went through the process of analyzing each one and ended up narrowing the contenders down to two,” said Ryant. “In the end, I selected the March Networks proposal from our systems integrator, Falcon Networks. The solution had everything I was looking for, including POS integration, and additional capabilities I thought might be useful down the road. It met all of the compliance criteria, and the price was comparable.” Prior to opening the boutique dispensary in January 2018, Ryant worked with its system integrator to design and install a fully-compliant video solution. IR Dome Cameras Today, IR dome cameras mounted inside the dispensary capture clear 4MP video of all activity at entrances and exits, in storage and equipment rooms, and at each point-of-sale (POS) system. In addition, 360° cameras are installed above the sales floor and in every corner to provide further panoramic coverage. The 360° cameras are also installed on the dispensary’s exterior to capture people entering and exiting, as well as any activity in the surrounding parking lot and back loading area. The cameras were selected and placed strategically to ensure that the system meets multiple legislated requirements, such as recording all activity occurring within 20 feet of any ingress/egress point, capturing clear video in all lighting conditions, and making sure that the recorded video is sharp enough to identify customer and employee facial features at each POS. Hybrid Network Video Recorder At the center of Complete Releaf’s video solution is a hybrid network video recorder (NVR) At the center of Complete Releaf’s video solution is a hybrid network video recorder (NVR). The recorder provides IP and analog video capture and unparalleled reliability through features such as diagnostic LEDs, an internal battery backup, and a customized embedded Linux operating system. All IP channel licenses are included with the recorder, making it a convenient and cost-effective option for the dispensary. Equally important, the recorder provides Complete Releaf with 32TB of internal storage, so it is compliant with the state’s 40-day video retention requirement. “Essentially, we need 100 percent coverage with no ‘blind spots’ on our retail floor, and a clear picture of people’s faces. It’s a truly reliable product, and we’ve had no difficulties achieving our 40 days of archived video,” said Ryant. Searchlight Intelligent Software While security and compliance were both top priorities for Ryant, finding a video solution that would also help him run Complete Releaf more efficiently – and profitably – was also important. That’s why he’s so pleased with the March Networks Searchlight for Retail application software he is also using. The intelligent software enables Ryant and his team to proactively identify and review suspect transactions using integrated video and transaction data pulled from the dispensary’s Green Bits POS system. It provides them with an easy-to-use loss prevention tool that reduces the time it takes to investigate incidents from hours to minutes. It also arms them with strong video and data evidence to support successful prosecutions or recoveries. Ryant is also testing the Searchlight application in his cultivation facility “Having video surveillance in our dispensary definitely deters theft,” said Ryant. “Combining the video with transaction data goes a step further and really causes people to think twice before they do something they’ll probably regret.” Radio Frequency Identification Tags Ryant is also testing the Searchlight application in his cultivation facility, taking advantage of the software’s ability to integrate with data from the Radio Frequency Identification (RFID) tags he is required to add to each plant through the cultivation process as part of Colorado’s Inventory Tracking System (Metrc). The software would enable Ryant to leverage his RFID investment by making the data searchable in the dashboard and tying it to recorded video. If there’s ever an incident during the cultivation process, Ryant could use the software to easily locate the video footage to see what actually happened and who was involved.
Traditionally, many stores have used an assortment of tags and labels on a diverse range of merchandise, most of which were designed for an entirely different set of products. As a result, many apparel retailers have recognized that in some instances merchandise and textiles are being damaged. Checkpoint Systems, renowned supplier of source-to-shopper solutions, has therefore developed an innovative new anti-theft solution to meet their specific requirements – Mini NeedleLok. Mini NeedleLok Anti-Theft Solution Designed to protect all types of garments, including very thin fabric, the one-piece solution deters thieves while preventing damage that would usually occur on application of pinned security tags. While other products on the market feature a hinged mechanism which can snag and rip textiles, Mini NeedleLok uses a needle in place of a separate pin, which separates the fibers rather than breaking through them. This allows store assistants to gently spread fabric threads on application to avoid leaving a visible hole after removal. In order to reduce time spent on in-store tagging labor, the Mini NeedleLok mechanical design allows quick and easy application, while the solution’s wide opening also allows freedom of placement anywhere on the garment. Minimum Product Damage Risk The Mini NeedleLok speeds up the self-checkout process The Mini NeedleLok also speeds up the self-checkout process. It can be removed quickly and efficiently at the point-of-sale, thanks to its single-piece design and wide opening, enabling store associates to assist with other enquiries, improving the in-store customer experience. It also eliminates the risk of damage to the merchandise, or injury to the customer, as the needle is never exposed. Not only that, with 70% of purchase decisions made at the shelf, Mini NeedleLok has been designed with display in mind. Its sleek look and smart black color ensures it doesn’t impede on the garment’s aesthetics in order to help turn a browser to a buyer. For those retailers wishing to take their visual merchandising a step further, the solution can also be customized, from adding a logo to a bespoke colorway that matches the company’s branding. Anti-Theft Retail Solution Irene Fernandez, Product Management Europe at Checkpoint Systems, commented: “We’re more customer focused than we have ever been in our history, which is demonstrated through the diverse range of solutions that we now offer retailers across a variety of markets. With the Mini NeedleLok, we took our existing technologies and created a product that fits our apparel customers’ requirements - an effective anti-theft solution that protects merchandise, with the added benefit of being customizable. This is ideal for fashion brands where aesthetic is crucial to their identity.”
Bosch experts for building safety are networking the IKEA MAR Shopping mall in the Algarve, Portugal with trendsetting solutions. They make sure everybody can feel at ease and safe during their shopping experience. Scores of tourists are attracted every year to the Algarve, Portugal’s most southerly region where vacationers enjoy the sun and beaches and descend on popular seaside resorts like Lagos or Albufeira. However, whenever people have had enough of sunbathing, the Algarve also offers a multitude of other things to do – whether it is hiking or shopping, there is something for everybody. Those fancying a spot of the last mentioned have every opportunity to do just that in “IKEA MAR Shopping” – an IKEA-run mall in the Algarve that is home to about 100 other brand shops. Every day numerous visitors frequent the mall and they not only present a challenge to the staff at the checkouts. The safety technology in such a mall also has to work smoothly and on the dot. It is why the architects and planners of the IKEA MAR Shopping mall decided to use a connected, smart safety solution from Bosch Building Technologies. Intuitive And Fully-Integrated Security Solution “Our customer wanted a fully-integrated solution whose systems could be controlled via a single management system,” is how Luis Gomes, Bosch Building Technologies Sales Manager Iberia, describes the remit. Networked systems that communicate with each other have to facilitate quick and precise measures in emergencies. The customer also requested a means by which they could schedule the deployment of security personnel more efficiently plus intuitive-to-operate and clearly-structured systems to make their jobs easier. The Bosch Intelligent Video Analytics software which is installed in each and every camera processes the image data in real time Together with the customer and partners, Bosch has created a harmonious overall picture consisting of a video and public address system, a fire and intrusion detection system and access control within the space of two years. It includes 1,100 loudspeakers inserted in the ceiling and 390 video cameras. The mall is equipped with a total of 4,000 fire detectors and 520 sensors for both intrusion alert and controlling access to IKEA MAR Shopping. Bosch Intelligent Video Analytics The Bosch Intelligent Video Analytics software which is installed in each and every camera processes the image data in real time and recognizes suspicious activities by means of an algorithm. Whenever there is danger, it can make all the information available to the staff who need it as quickly as possible to initiate appropriate measures. For a person, it is virtually impossible to continuously retain an overview of the images provided by 390 cameras. “Intelligent Video Analytics and the complete solution make the security personnel’s everyday jobs significantly easier,” says Luis Gomes. “At the same time, the customer has lower costs – and every shopaholic can feel safe.”
Round table discussion
ISC West 2019 is in the industry’s rear-view mirror, and what a show it was! The busy three days in April offered a preview of exciting technologies and industry trends for the coming year. We asked this week’s Expert Panel Roundtable: What was the big news at ISC West 2019?
We are living in the age of Big Data, and businesses are inundated with large volumes of data every day. Success depends on capturing, analyzing and ultimately transforming that data into information and intelligence that can be used to improve the business. So, it is with today's physical access control and video systems, too, which also generate unprecedented levels of data. But how can we make the data useful to end users and how can they realize its full value? We asked this week's Expert Panel Roundtable: Relating to physical security systems, what is the value of data and how can that value be measured?
By definition, an edge device is an entry point to a network. In the physical security industry, edge devices are the cameras, sensors, access controllers, readers and other equipment that provide information to the IP networks that drive today’s systems. In the Internet of Things (IoT), edge computing refers to an increasing role of edge devices to process data where it is created instead of sending it across a network to a data center or the cloud. In our market, edge computing takes the form of smarter video cameras and other devices that store and/or process data locally. We asked this week’s Expert Panel Roundtable: What’s new “on the edge” of security and video surveillance systems?