Paxton Access, the global brand of electronic IP access control, video surveillance, and video intercom systems, continues to expand it’s US team at Paxton Inc. as growth in the business continues to accelerate.
Kim Manson has been added to the Paxton Inc. team as the new Vice President of Business Operations. Her role as Vice President of Business Operations is new to Paxton Inc. Kim’s primary objective is to ensure that Paxton Inc. delivers on providing world-class products and services to the US customers and creating a world-class working environment.
Achieving greater success
Her direct areas of responsibility are US factory operations, IT, facilities, and human resources. She will work across the business in collaboration with the management team to ensure they are delivering an end-to-end world-class experience for the customers and the employees.
Nicola O’Donnell, Paxton’s Human Resources Director said: “Kim is an outstanding addition to our Paxton Inc. team, as she brings a dynamic blend of experience and what it takes to achieve success. She brings a great skill set which will help us develop our team across IT, our factory operations, administration, and facilities to achieve even greater success for the future.”
Developing customer support teams
Brian Bonser has also joined the team at Paxton Inc. as Director of Customer Support
Brian Bonser has also joined the team at Paxton Inc. as Director of Customer Support. He comes to Paxton with a proven track record of building and developing customer support teams for over 20 years. Most recently, he has held high-level positions at a number of world-class companies including AIG, Samsung, and Asurion.
World-class customer support is key to Paxton’s long-term strategy and Brian’s expertise in customer relationship management plays an integral part in that strategy as Paxton’s customer base continues to grow in the US.
World-Class customer support
Gareth O’Hara, Paxton’s Chief Sales Officer, said: “We are delighted to welcome Brian to the team, with over 20 years of experience dedicated to delivering world-class customer support for several blue-chip companies Brian’s pedigree is clear to see. His philosophy and commitment to delivering the best-in-class customer experience possible is the perfect match with how Paxton endeavors to conduct our customer interactions.”
He adds, “With Brian responsible for our US Customer Support Operation, we are perfectly positioned to provide our customers with a world-class experience.”
Paxton has a history of being a company that prides themself on being a great place to work. Year over year, they have won awards such as the prestigious Times Top 100 Companies to Work For.
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- Network / IP
- Remote surveillance
- Digital video surveillance
- Remote video surveillance
- IP video surveillance
- Electronic security systems
- Application security
- Remote security
- Commercial security
- Security management
- Security policy
- Security devices
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- Security cameras
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- Radio frequency Identification
- Remote video monitoring
- Electronic access control
- Building security
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- Physical Security Information Management (PSIM)
- IP security solutions
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- Security communication
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- Network Video Recorders
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- Mobile access
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