Remote video monitoring

LenelS2 has announced a global distribution agreement to resell Invixium’s contactless biometric solutions through the LenelS2 OnGuard and NetBox value-added reseller (VAR) channels. The agreement also includes a new interface with the OnGuard and NetBox systems to enhance access control and proactive screening to help protect people and optimize building health and efficiency. The solutions are offered as part of Carrier’s Healthy Buildings Program, an expanded suite of advanced solutions to help deliver healthier, safer, more efficient and productive indoor environments. LenelS2, an internationally renowned company in advanced security systems and services, is a part of Carrier Corporation, a global provider of healthy, safe and sustainable building and cold chain solutions. IXM TITAN solution with Enhancement Kit LenelS2 will now offer the IXM TITAN solution with Enhancement Kit: an intelligent dual-camera biometric solution LenelS2 will now offer the IXM TITAN solution with Enhancement Kit: an intelligent dual-camera biometric solution that performs contactless facial recognition authentication with no mask removal required, and mask detection and elevated body temperature detection measured at the tear duct. The Invixium TITAN solution offers an API interface with the NetBox access control system and an interface with the OnGuard security management system through a certification in the LenelS2 OpenAccess Alliance Program (OAAP). Flexible configuration of workflows The interface enables flexible configuration of workflows utilizing any permutation combination of card, biometric fingerprint, facial recognition, temperature screening and mask detection access parameters. “The collaboration with Invixium provides our users with a versatile access control and proactive screening solution that can help them navigate today’s complex safety and security requirements,” said Jeff Stanek, President, LenelS2, adding “The advanced biometrics and built-in mask detection add new functionality to our Healthy Buildings portfolio.” TITAN solution and LenelS2 access integration “The powerful interface between the TITAN solution and LenelS2 access control systems provides very relevant biometric solutions that meet the world’s most pressing demands,” said Shiraz Kapadia, the Chief Executive Officer (CEO) and President of Invixium. Shiraz adds, “Our health-focused portfolio combines temperature screening with mask detection for contactless access control and workforce management in one elegant device, allowing businesses in key industries to easily create healthy business environments.” Touchless biometric security and access control TITAN solution delivers touchless biometric security through face recognition via a 21-megapixel camera The TITAN solution delivers touchless biometric security through face recognition via a 21-megapixel camera and adding the Enhancement Kit transforms the TITAN solution into a health kiosk capable of measuring temperature for biometric access control. Not only can the TITAN solution authenticate 12 to 18 users’ faces in one minute with high accuracy, but it can also screen each of those users’ temperatures at the tear duct in the same amount of time. Bolstering entrance controls The TITAN solution features an easy, one-piece installation and installs just like a traditional reader. In addition to its touchless access and proactive screening capabilities, the TITAN solution can be easily used to bolster entrance controls. These readers, purchased through LenelS2, do not require any additional licensing fees. TITAN readers and Enhancement Kits must be purchased individually or as part of a kit from LenelS2.

As has become traditional at this time of the year, Hanwha Techwin has announced what it believes will be the top 5 key trends for the video surveillance industry during 2021. They cover AI edge-based solutions, open platform, the Cloud, cybersecurity, data protection, and privacy issues. Growth of AI edge-based solutions A key advantage of edge devices is that they have the ability to run specialist software applications onboard. This improves resource efficiency, saves processing time, and minimizes network bandwidth requirements. With increased functionality now being included in edge-based Deep Learning AI solutions, there is likely to be a large increase in the number of devices deployed that can process data at the edge. Reflecting a belief that the edge will become an open platform, Hanwha Techwin intends to strengthen its AI-based open platform and work closely with technology partners to create ecosystems that are intuitively user-friendly, scalable, and can meet evolving customer demands in a timely manner. Extended open platform The extended open platform will facilitate the development of a wider array of customized vertical market and end-user specific solutions With end-users wishing to achieve maximum value from their video solutions, software development cannot continue as a siloed process led by a single company’s in-house software engineering team. Open Security & Safety Alliance (OSSA) Hanwha Techwin is a founding member of the Open Security & Safety Alliance (OSSA), an initiative that has brought like-minded organizations together with the objective of outlining specifications for a common platform for security and safety solutions. Hanwha Techwin improves the compatibility and interoperability of its open-platform products In 2021, Hanwha Techwin will work with other members of OSSA to build a standardized and accessible framework, which will provide the flexibility for integrated solutions to be developed that address regional or user-specific requirements. In parallel to collaborating with other members of OSSA, Hanwha Techwin intends to further improve the compatibility and interoperability of its open-platform products within the video surveillance ecosystem. This will be achieved by encompassing specialist edge applications, VMS, and Cloud solutions developed by third-party technology partners and will enable us to offer a wide array of optimized solutions that will provide real-life practical benefits and add significant value to video surveillance systems. Cloud widely adopted as a business insights tool The Cloud is widely used now as a way of updating product features, as well as installing security patches. However, the increase in the number of edge devices being deployed means the Cloud also has an important role to play as a means of safely managing the devices and handling large amounts of data to provide business intelligence. Hanwha Techwin plans to introduce a Cloud solution that will enable users to more easily manage Wisenet IP network products and monitor their status in real-time. Equally important, the solution will generate reports which provide greater situational awareness and business intelligence, based on the results of analyzed data that has been captured at each edge. Cybersecurity will become crucial Hanwha Techwin included pioneering cybersecurity functionality within Wisenet7 chipset With data increasingly being captured, stored, and secured at the edge as part of a smart factory, smart office, smart retail store, or on a larger scale, a smart city solution, the need for protection against cyber-attacks has become an even more essential requirement. However, cybersecurity is and will remain a major issue for an application, regardless of its size or complexity. In 2020, Hanwha Techwin included pioneering cybersecurity functionality within Wisenet7, its most powerful chipset to date. To provide users with peace of mind in knowing their confidential data will be kept safe from hackers, Hanwha Techwin also achieved UL Cybersecurity Assurance Program (UL CAP) certification for the Wisenet7 chipset. Respect for data protection and privacy GDPR in Europe and CCPA in the US have drawn attention to the need for companies that capture personal data to have adequate privacy procedures in place. Within the video surveillance industry, the issue of protecting personal identification information based on video data is a significant issue. There is a need to have a balanced approach that ensures compliance with privacy regulations while making the best use of the latest advances in technology and the data it helps to capture. Corporate responsibility Hanwha Techwin fully appreciates its corporate responsibility to assist users to comply with privacy regulations. Our SSM and WAVE video management software, Smart Cover of Privacy (S-COP) video editing and masking software, and Video Privacy Management (VPM) solution, are all designed to help users adhere to the regulations while achieving maximum benefit from Wisenet cameras and recording solutions. Product Roadmap & Sales Strategy “Independently produced market research reports and feedback from customers give weight to these predictions,” said Jeff (Chae Won) Lee, Managing Director of Hanwha Techwin Europe. “In this respect, our product roadmap and sales strategy take into account that regardless of whether system integrators are involved with complex, mission-critical or high-security video surveillance projects, or just providing security for a small office, factory or retail applications, these trends and topics are likely to have a major impact during the next 12 months and beyond.”

Security personnel must be able to quickly detect unauthorized vehicles and individuals at critical infrastructure sites. Without intrusion detection, entities like electrical substations can be subject to physical attacks. 88 percent of substations experience at least one break-in every year and 10 percent see more than 20 intrusions in the same time frame, according to CIGRE, a global electricity industry organization. To safeguard remote substations from external threats, electric utilities are relying on durable thermal cameras for superior monitoring and protection. Remote substation security The failure of a key substation caused by a security breach would have a debilitating effect on homeowners, businesses, and mission-critical infrastructure. While physical security is a top priority for utilities, designing, installing, and operating a perimeter system requires skill. Remote location, limited network connectivity, minimal lighting, internal security audits, and compliance with North American Electric Reliability Corporation are some of the challenges that both substation security directors and system integrators face. Perimeter Intrusion Detection System (PIDS) Since its arrival on the mainstream security scene a few decades ago, thermal security cameras have quickly become the optimal solution for remote substation perimeter security, due to their ability to monitor perimeters day and night in adverse weather conditions as well as in harsh environments.Thermal cameras measure the minute differences in heat signatures emitted by objects and people to produce high-contrast images and reliable intrusion detection. They enable security personnel to detect an intruder before they ever reach the perimeter for early intervention. Sensor quality FLIR's perimeter cameras offer the widest selection of lenses and detection ranges, adaptable to both large and small deployments As the industry front-runner in advanced thermal technology, FLIR provides the best sensor quality available. FLIR’s total security solution featuring a diverse suite of perimeter cameras offers the widest selection of lenses and detection ranges, adaptable to both large and small deployments. FLIR’s track record of success is just one of the reasons why utilities choose FLIR cameras time and again. Design recommendations When deploying thermal cameras at substations, there are several factors to consider to optimise performance. Here are some tips from the FLIR experts.Identify What One Needs to Protect: Assess the substation’s unique needs, define one's threats, and determine which area one needs to monitor. For rural or small substations miles away from the nearest city, position one's cameras so one has a solid view of the outside perimeter. If anyone approaches, one wants to have ample warning. For substations in urban areas that are next to public lands and walkways, it may not be cost-effective to look out as pedestrians can easily generate nuisance alerts. In these scenarios, thermal cameras that survey the interior of the substation may be the better option. Make the Most of Existing Infrastructure: Thermal cameras must be mounted at a minimum of 12-15 feet above the ground. However, some substation fences are only 6-8 feet tall. In this case, consider mounting cameras on telephone poles or tower structures. Utilizing these existing structures instead of digging new trenches can save one both time and money. Select the Right Camera for your Application: For small substations that are less than an acre, deploying a couple of FLIR Elara™ FC-Series ID cameras, which feature onboard analytics, along the fence line will often do the trick. For short to mid-range needs, the FLIR Elara FB-Series is a great, economical option. Install a visible camera or a camera that provides both thermal and optical imagers, like FLIR Saros™ DH-390 Dome at the gate, to monitor general traffic. For larger substations (around two acres) that are high-value sites, consider deploying a mix of FLIR FC-Series ID cameras with the FLIR Saros™ DM-Series to cover the fence line. Additionally, mount a pan-tilt camera with both visible and thermal streams, such as the FLIR Elara™ DX-Series or FLIR Triton™ PT-Series, to look around the perimeter for superior monitoring and threat assessment. Choose the accurate software As a final consideration, choose the right software to streamline management, operations, and functionality. For large applications where customers need to manage surveillance, access control, radar, and other disparate systems on one platform, consider command and control software. For enterprise-level surveillance operations, a video management system is optimal and for small applications using just a few cameras, a network video recorder is sufficient. Regardless of the size of the project, partner with an expert team that can help assess, design, installs, and program the right system for one's application.

A feeling of security is a universal human need. And beyond physical, bodily security, people need to know that their environment, investments, and belongings are safe as well. Security systems are installed in homes and businesses every day to create that sense of security. Compared to conventional sensor-based alarm systems, a surveillance system that utilizes cameras has several advantages: The ability to watch events in real-time, Obtaining key data around those events, and Providing solid and accurate evidence for law enforcement. AcuSense technology Hikvision AcuSense technology distinguishes people and vehicles from other moving objects Empowered by deep learning algorithms, Hikvision AcuSense technology distinguishes people and vehicles from other moving objects. AcuSense is the perfect choice for an accessible and intelligent security system. AcuSense technology helps to focus on human and vehicle events in two ways: The device will only trigger an alarm when the preset intrusion type (human or vehicle) takes place, and Videos related to alarm events are sorted into human and vehicle categories for easier footage searches. With AcuSense Technology, users get some powerful functions, such as: Accurate alarm for humans and vehicles - Focus on alarms triggered by humans and vehicles while false alarms triggered by animals or irrelevant objects are vastly reduced. Visual and auditory warning - On-site response and deterrence methods using visual and customizable auditory warnings add another layer of protection. Search targets quickly by type - Video clips sorted by human and vehicle categories, and object classification improves search efficiency. Searching video clips gets easier Video clips are already sorted into the ‘Human Files’ and ‘Vehicle Files’. Users just need to click one of these categories and use time or location data to quickly locate the clip that they want. Compared to the conventional method that displays all video files at once, AcuSense technology enables carrying out searching much more easily. Ideal applications Residential – Intrusion detection and deterrence for home security Whether choosing to keep an eye on the house or hiring a professional service provider to look after security of the home, there are two functions that users will surely want to have: Prompt notification via smartphone Users will get a notification on the app or via SMS, when the alarm is triggered. Irrespective of who takes care of looking after intrusion events, it’s always good to have first-hand information. Users will get a notification on the app or via SMS, when the alarm is triggered. Then, they can check out the live video from their smartphone. Light and Sound Intruder Deterrence Knowing what the suspect looks like is important, especially for providing evidence to police. However, property losses have already occurred at that time. It would be even better if there were means that can provide on-site deterrence and prevent any loss at all. Network Cameras with AcuSense technology Network Cameras with AcuSense technology, white light and audio alarm can be set to react to intrusion events with a flashing light and customizable siren, alerting any would-be intruder that they are being monitored and have already been spotted. Turbo DVR with AcuSense technology requires a PIR/TurboX camera for visual and audible alarm. Factories – Accurate trespass alarm, 24 hours a day Factories and warehouses store high-value raw materials or commodities. Security here is crucial. However, there is usually only limited manpower to perform such tasks. Replace security patrols with camera monitoring Using AcuSense technology can greatly improve perimeter monitoring efficiency and ensure that limited human resources can be deployed only where most needed. Accurate Trespassing Alarm for Human Targets Factories and warehouses mostly deal with human intrusion events, which might turn into burglary or vandalism. The security team can set devices with AcuSense to send alerts only upon the detection of a human intrusion. Wild animals crossing the line will no longer trigger the alarm.

A new study of CCTV system managers, commissioned by security technology company NW Security, found that nearly half (46 percent) of medium and large-sized businesses across England, plan to use their CCTV systems to support remote management of processes and people in the workplace. The study also uncovered the fact that the primary reason for investing in CCTV systems in the workplace is to keep staff safe while working. Remote management One clear finding was that CCTV systems are increasingly being used for a new purpose during the pandemic: remote management. Many businesses from manufacturers to distribution centers have physical operations that need ongoing visual monitoring from wherever managers are based during the pandemic. Frank Crouwel, managing director of NW Security explained, “CCTV systems can provide the eyes and ears for managers working from home or elsewhere. CCTV can help them to make sure systems and processes are running smoothly, ensuring staff are working safely and with sufficient support.” Survey on medium and large-sized firms 52% felt CCTV provides another method of identification and 50% felt CCTV systems manage and enforce social distancing NW Security’s survey also asked medium and large-sized firms whether they expect their existing surveillance systems to be able to support a safe return to the workplace for most employees, in the light of COVID control measures. Over half (52 percent) of businesses felt CCTV could be used to provide another method of identification in support of some workplaces’ drive for contactless access to work premises and buildings. And half (50 percent) felt CCTV systems ought to be able to help manage and enforce social distancing in the workplace. In addition, just under half (48 percent) thought CCTV ought to be used to trace all people's movements in and around the office to ensure that staff was following directional arrows around buildings and wearing face masks for example. COVID control measures Frank Crouwel, Managing Director of NW Security, added, “Our study uncovers key areas where CCTV systems are being used to help businesses manage through the pandemic.” “Video surveillance systems are now supporting observance of COVID control measures associated with ‘back to the office’ pushes after lockdowns for example. CCTV is also enabling more effective remote management during full lockdowns when most of us need to be operating from home and minimizing travel.” Video technologies Frank continues “It seems that there is a new realization of the role of video in managing businesses. The increase in the use of CCTV as a remote management tool has been running in parallel with the exponential rise of video conferencing during the last seven months.” “The pandemic has forced us all to use these existing video technologies, and it has simultaneously accelerated the demands placed on CCTV systems by managers right across businesses.”

With the spread of coronavirus forcing people to work from home for their safety and health, there are many challenges when operating a business remotely. Not all employers recognize this transformation as positive, while managers oppose this verdict due to the difficulties in controlling remote workers and their productivity. At UVeye, they are in a unique position to see the practical impact in real-time. As working from home can be complicated and even further stressful than working at the office, UVeye has decided to provide its employees with the technical tools and support needed to produce a remarkable boost in productivity while working remotely. Productive work methods UVeye has managed a flexible policy advising most of the HQ staff to work from home To match the productivity stats and even beat them, a few changes were required to be made to assist the employees in making an impact from their office at home. Nevertheless, individuals who work from home report completing more tasks, higher accomplishments, and even discovering better productive work methods. Since the safety of the employees and customers come before anything else, UVeye has managed a flexible policy advising most of the HQ staff to work from home. Using right technology Ohad Hever, Chief Operations Officer: “At UVeye, we adapted quickly to the COVID-19 challenges and ensured our clients and employees are safe and also continue delivering while meeting all deadlines. Our workspaces have been adapted accordingly, and we encourage employees and consultants that can work off-site to do so by providing all the necessary tools.” “One of the things we also moved quickly with was the capabilities to install and maintain some of our systems all around the world using the right technology. We have conducted several online installations guiding local teams and partners with great satisfaction.” Video conferencing session Coronavirus has dramatically changed the industry landscape worldwide. Nevertheless, thanks to the enhanced technological adjustments and employees’ versatility, the number of remote workers at UVeye increases day by day. To help the team stay focused during this work-from-home period while maintaining a good work-life balance, they have grown proper work from home routines, habits, processes, and have together relearned the rules of efficient communication. They have practiced a bi-weekly based video conferencing session on the company level They have practiced a bi-weekly based video conferencing session on the company level, so the employees sense their connection to the organization, in addition to two daily core team meetings to provide the platform to share knowledge, inquire incidents, and raise technical errors. Some of the meetings and internal interrogations occur and are recorded for future implementation on digital tools like Tandem & Zoom. Risk management communicating The operational coordination is conducted via Slack, Salesforce, and Jira. Concerning risk management communicating remotely, they have developed tailored cybersecurity awareness messaging among all of UVeye’s employees while ensuring that all remote access capabilities are tested and secure. While taking into account employee welfare UVeye has sent out several packages and treats to make everyone’s life sweeter and easier during these times. Some of the hardware related employees still need to work in the laboratory and show-room during these times. UVeye’s operation and hardware related employees are required to follow clear safety instructions to avoid the virus from spreading at work and ensure their own safety. Minimizing physical contact COVID-19 has created an unforeseen need for entire workforces to be moved out of their work facilities They have created flexible worksites, minimizing physical contact, and directed everyone to wear face masks while conducting workshops, product maintenance and seminars. UVeye has equipped all working areas and floors in the office with dedicated hand sanitizing stations and have instructed only essential staff to come on-site, in order to decrease the number of people entering the facilities and potentially risking others. COVID-19 has created an unforeseen need for entire workforces to be moved out of their work facilities and into virtual environments. This includes a significant barrier in delivering and the requirement for long-term operations transformation. Regional installation team Work at installation sites must be organized along with the same guidelines that apply to other work environments. While many organizations are reconfiguring interfaces and methods to answer the needs of fully remote workforces, the success of these transformations is often limited by less-than-optimal technologies. The regional installation team needs to be provided with the most accurate guidance possible As safety and technical protocols have to be followed before the system is installed and activated, the regional installation team needs to be provided with the most accurate guidance possible. As a result of this epidemic ‘social distancing’ practices, UVeye has adjusted its operations team to adapt to remote work to complete installations by training the partners’ local teams in the US and Japan. Remote communication applications The major challenge was to identify and predict tasks required due to the physical conditions of the facilities where remote work may be a challenge and develop ways to complete them. To overcome this challenge, they have created reliable and comprehensive methods to nurture the clients’ self-installation abilities, while taking into consideration all of the possible hurdles on site. Shifting from in-person installations to know-how photos, video tutorials, Google Hangouts or Zoom meetings, and other remote communication applications utilized by UVeye to support local supervisors in managing the inspection systems’ installations remotely due to the global crisis. These tools ensure a seamless installation for the field operators who can witness each step via visual guides, live videos, or recordings while managing these remote procedures.

For decades, the nature of global safety has been evolving. From physical security threats like large-scale terrorist attacks and lone actor stabbings to chemical threats such as the Salisbury poisonings and even microbiological threats such as COVID-19, new challenges are constantly arising and the threat landscape we operate in today is constantly changing. Compounding the complexity of the security issues is the complexity and nature of attacks. With the economic downturn, there is the traditional rise in theft, violence and other crimes. Compound this with unmanned businesses and work-at-home staff, and there is a perfect storm for a rise in security threats. Artificial intelligence (AI) and specifically the branch of AI known as machine learning (ML), was already causing widespread disruption in many industries, including the security industry. AI has been a driving force to replace labor-based business models with integrated data and actionable intelligence that is context-aware. It has become apparent that AI will play a big part in the ongoing fight against both pandemics such as COVID-19, as well as other threats that we may face in the future. With all of this in mind, 2021 is poised to be a big year for AI growth. While AI is going to continue to impact our lives in dozens of ways, from smart sensors to face mask compliance detection, the following reflects a few top trends and challenges that I have my eye on for 2021 as we close out this year. The rise of smart city investments One such example is the increasing development of smart cities and how AI can be leveraged to build safe communities. To date, we’ve seen an increase in the number of smart city programmes around the globe; cities that are beginning to deploy innovative technologies for the management and ease of life services. Compounding the complexity of the security issues is the complexity and nature of attacks Typical development of a city includes standard infrastructure - roads, schools, power, water, transportation. Now, internet, data and AI capabilities are part of the standard infrastructure requirements for all new developments. AI promises to deliver increased efficiencies with the infrastructure that will accommodate growing populations while reducing our impact on the environment, resources, and communities. Global cities now account for more than half of the world’s population, and the United Nations projects the number to balloon to 68% by mid-century. Owing to both demographic shifts and overall population growth, that means that around 2.5 billion people could be added to urban areas by the middle of the century, predicts the UN Department of Economic and Social Affairs (DESA). With an increase in population has come an increase in global spending on smart city initiatives to drive down the impact of growing urban concentration. Global spending on smart city initiatives is expected to total nearly $124 billion this year, an increase of 18.9% over 2019, according to IDC's Worldwide Semiannual Smart Cities Spending Guide, while Singapore, Tokyo, London and New York as the big spenders - expected to spend more than $1 billion in 2020. Using AI-driven technology to create safer public and private spaces Today, security solutions driven by AI are being developed and can be covertly deployed across a range of physical environments to protect the population in a more efficient, and accurate manner. As we look ahead to the future of public safety, it’s clear that new AI technology can dramatically improve the effectiveness of today’s physical security space. One such deployment is the use of video object recognition/computer vision software that can be integrated into existing video monitoring security (VMS) systems. These enhanced VMS systems can be deployed both inside and outside of buildings to identify risks and flag threats, such weapons, aggressive behaviours, theft, and safety compliance. This helps to minimize the impact of a breach by an early alert to onsite security in real-time to the location and nature of the potential threat, allowing them to intervene before a loss occurs. These same AI-enabled video solutions can similarly be used to provide advanced business operations in retail, logistics, and manufacturing organizations. Multi-sensor security solutions Also, targeted magnetic and radar sensor technologies, concealed in everyday objects like planter boxes or inside walls, can now scan individuals and bags entering a building for concealed threat objects. Using AI/machine learning, these two sensor solutions combined can identify metal content on the body and bag and match the item to a catalog of threat items, such as guns, rifles, knives and bombs. Security solutions driven by AI are being developed and can be covertly deployed across a range of physical environments Without this advanced multi-sensor solution, it becomes nearly impossible to discover a weapon on a person's body before it appears in an assailant’s hands. This multi-sensor solution allows for touchless, unobtrusive access to a building, but allows for immediate notification to onsite security when a concealed threat is detected. The hidden technology thus empowers security staff to intercept threats before they evolve into a wider scale attack, while also maintaining the privacy and civil liberties of the public, unless, of course, they are carrying a concealed weapon or pose a physical threat. With the advent of sophisticated surveillance and technological innovation, a level of caution must be exerted. Despite the ongoing global debate, there remains little regulation about the use of AI technologies in today’s physical security space. One thing is certain; it must be deployed in the right place, at the right time, with the right privacy and civil liberty protection objectives. People don’t want to be protected by omnipresent, obstructive and overbearing security systems that infringe on their privacy and civil liberties. They want a proper balance between security and their current way of life, one that must be fused together. Technology and tracing COVID-19 Machine learning-based technologies are playing a substantial role in the response to the COVID-19 pandemic. Traditionally, the key purpose of surveillance systems has been to detect and deter threats, including the detection of visible and hidden weapons and abnormal behavior. While this, of course, remains a primary focus, today we are seeing how surveillance systems defend against new invisible threats, as well as rapidly automate the process of contact-tracing to capture and contain a virus before it spreads. Again, the ability to track and trace through parsing algorithms that can manage through enormous amounts of data provides a highly scalable and rapid response mechanism to control the spread of threats. AI has demonstrated potential for identifying those displaying symptoms of infectious diseases, without requiring physical human contact Although the threat may not be visible, it is just as destructive. By incorporating AI into existing technologies, government, healthcare and security professionals can monitor public spaces and environments through the combined use of digital and thermal video surveillance cameras and video management systems); just one of the solutions being explored. AI has demonstrated potential for identifying those displaying symptoms of infectious diseases, without requiring physical human contact. By Using AI-powered video analytic software, businesses can monitor face masks, social distancing and large gathering compliance and also detect elevated body temperature. Critically, technology must be capable of both identifying and tracking the virus but also be unobtrusive. An unobtrusive system that is adaptable enough to be deployed across a range of environments where the public gathers in enclosed spaces is necessary to be effective. Security in 2021 Technology has proven itself to be a valuable ally in times of crisis. For smart cities, the use of innovative AI/machine learning technologies will help optimize security solutions in areas that are brimming with potential. As we look ahead to the future of security in a world that is impacted by such a wide range of threats, from physical to chemical to microbiological, it’s clear that new technologies, specifically AI can dramatically improve the effectiveness of security systems and help us to better defend against a wide spectrum of threats. Technology has a huge role to play in making our communities safe in 2021 and beyond, but for security systems to be effective, they must not be oppressive or obstructive. This will ensure they have the full support of the public - the key to success.

It's a very common purchase for people to seek a smart security camera to remotely link them to their home while at work. Now the emphasis has shifted, with a lot more people working from home, business owners should consider a surveillance device to deter would-be thieves, protecting valuable equipment crucial for businesses to operate successfully. A robust security camera setup can aid existing security staff, and give business owners peace of mind out of hours.    According to a recent report, police forces are having to carry out extra night patrols in empty city and town centers, as burglars target shops, pubs and other commercial premises during the pandemic. During these unprecedented times, investing in a video security system can save you and your business money – and in more than one way. In addition to preventing loss of property from inside, surveillance cameras also prevent acts of theft and vandalism by outside individuals However, technology, improved cellphone connectivity, apps, and cloud technologies has changed the security market and made it easy for anyone to set up a surveillance ecosystem with easy installation and constant round the clock, cloud monitoring. Plus, you can access footage from anywhere in the world via devices and apps – just in case you have to skip the country! The best cameras for SMBs Most good cameras have the much same functionality: excellent video and audio capabilities, remote access and programming, motion and sound detection, and the ability to capture still or video images and audio and save the data to the Cloud. But the burning question is, when you're trying to find a need in a haystack, what will work best for a small to medium sized business? A robust security camera setup can aid existing security staff, and give business owners peace of mind out of hours Now you can buy cameras that come packed with features such as integrated night vision, 1080p resolution, microSD card slot for local recording, two-way audio functionality as well as the latest latest 128bit encryption. They also have wide-angle lenses allowing users to see more of their office with a single camera, and some come with free, intelligent AI-Based motion detection. The AI gives users more choices on what is captured by the camera and when they should be alerted. Users can specify what types of motion they would like to detect, such as an intruder as opposed to a dog, an object crossing a defined boundary or into a specific area. They can also define multiple zones, alerting them immediately when movement is detected in particular areas. Easy installation is crucial These security cameras should also be easy enough to install and use that you don't need to fork out for expensive expert installation, and many can work with existing CCTV and CCTV DVR systems you may already have set-up. Many of the business security cameras are Wi-Fi enabled and come with their own apps, so you can view footage on your smartphone or tablet, no matter where you are in the world. It means you don't need to pay for a security team to watch the footage at all times (though if you can afford it, that won't hurt), and you can store your videos locally with an NVR on a HD, in the cloud with mydlink or do both with a hybrid NVR/cloud recorder. The apps use Rich Notifications which send a push notification with snapshot to the mobile device the moment activity is detected. Users can react immediately without the need to log into the app by accessing the camera’s live view or calling one of two pre-assigned contacts with a single tap. Any motion-triggered recordings can be saved in the cloud, or locally on a microSD card. Indoor, Outdoor or both? Indoor cameras can be smaller, more lightweight and are usually less intrusive than bulkier outdoor cameras The primary distinction between indoor and outdoor security cameras is the types of external factors each camera has to be able to withstand. While both types of cameras usually come in similar styles and with comparable features, outdoor cameras need to be able to contend with all types of weather and varying light conditions. Outdoor cameras are also more vulnerable to being tampered with, so they are typically made of more durable materials, like metal, and may be heavier or even housed in a casing in order to discourage easy removal. Indoor cameras can be smaller, more lightweight and are usually less intrusive than bulkier outdoor cameras. Both indoor and outdoor cameras utilize features like infrared, allowing for clear pictures in low light conditions and easy transitions when there is a sudden change in light-changing automatically from color images in bright light to black and white when it gets darker. When doing your research, features to look out for include: Wide angle lens for optimum room view or full view of the front of your property Full HD 1080p at 30fps   ONVIF compatible - Open Network Video Interface Forum - The forum aims to standardize how IP products within the video surveillance industry communicate with each other. Night vision - look at length of the night vision - 5m is about right Your options will depend on your budget and specific needs, but the above features are a great start when you come to buy.

We are slowly returning to normal after the COVID-19 pandemic that has swept the world.  The journey to normality is going to see a large number of changes, and the physical security arena is set to be front and center in both implementing changes to keep the rest of the organization safe and within their own policies and procedures. Our return to work journey can be broken down into a number of areas for consideration. This is by no means an exhaustive list but will highlight the areas in which a security team can offer valuable insight and direction, and also some areas that end users may wish to consider as security leaders. Processes and procedures Employees returning to a site is going to be a major step for any organization, and this is where security leaders are going to be called upon to help. In these times of enforced social distancing, lockdown procedures, deep cleaning and personnel interaction protocols, each COVID protection program has a process to follow and this is the first place a security operations team may lend their experience. Physical security is built upon and relies on procedures and processes that must be strictly followed to be successful. These processes may be translated into the wider organization to help minimize confusion as the site becomes more populated. It is also a good time to review your own policies and procedures to ensure that they are adapted to meet the needs of the organization as people return to work. It is likely that you will have to increase the number of patrols or guards at access points, and you may have a new investigative process to consider for track-and-trace requirements, should there be a positive COVID-19 result. Monitoring The Security Operation Center (SOC) is likely to become an even more important part of the day-to-day operations on site. It acts as the centralized point for monitoring and incident management and may be subject to greater strain, incidents and demands than before. Ensuring that your SOC is suitable and equipped to handle these operations is key. While you may not have enough security staff to actively monitor your entire camera estate, video analytics provide a key ally. Many VMS manufacturers have simple video analytics built into their software, but there are specific tools available to help detect infractions around social distancing: people counting in a specific area to avoid over-crowding and a de facto fail on the social distancing measures; mask or PPE wear detection to ensure that people are appropriately dressed for their own protection; and people movement monitoring makes sure your employees aren’t bypassing the one-way system that you’ve implemented. An alert can be set up to identify when employees get within 6 feet of each other A particularly useful technique here is object distancing, where an alert can be set up to identify when employees get within 6 feet of each other for an extended period of time, aiding you in social distancing requirements. A second is built on wrong direction monitoring and will ensure that the one-way systems you create are being followed by staff and public alike as the analytic is capable of determining direction of travel for a pedestrian. A more advanced analytic may be the detection of PPE and ensuring that staff are wearing the appropriate masks and protective gear, although this is relatively dependent on strong camera positions and ensuring that the field of view is appropriately configured. There are a number of options to integrate with your access control systems, both physical and technology based. Thermal cameras and temperature probes may be used at entry points to ensure that anyone with a fever isn’t admitted to a location (although be careful when selecting a thermal camera and do thorough research on the temperature variation that it is able to detect). Human-to-human interaction Your physical security team is often the first human point of contact for your employees and often the most important. It may be necessary to increase your patrol and guard workforce temporarily to ensure that all entrances are covered and that entry procedures are tightened up or enhanced. I am confident that employees won’t mind an extra minute or two at the entrance for the improvement in their own health and wellbeing. If you do have an incident, perhaps where an employee is felt to be breaking the rules by not distancing appropriately, or ignoring mandated procedures, then your guard and patrol teams become vital peacekeepers in defusing and de-escalating the incident. Those same team members should also be trained in incident control and investigation, and with a well configured security environment (surveillance, electronic access control, personnel checks, etc.), they should form the basis of the track and tracing process of all staff that were on site and in contact with an infected employee should the worst happen and you have a positive COVID test returned. Protecting your security personnel Physical security operations team should be fully equipped with appropriate PPE This leads to my final point: your physical security operations team should be fully equipped with appropriate PPE, both while on patrol and in the SOC. Installing plexiglass panels between monitoring stations and spacing the monitoring stations appropriately should be the minimum first step. If your team is large enough, implementing a split A and B team is another possibility, with no interaction or risk of cross contamination between the teams, and a deep cleaning of the SOC and each guard station at the end of every shift. This ensures that you’ve covered at least 50% of your personnel in case of a COVID-positive event to keep operations moving, but also helps to create a contained working environment for this critical security function. If you have the space and the equipment, creating a secondary SOC, or engaging a remote GSOC (Global SOC) provider will improve your monitoring capabilities (GSOC companies are usually equipped with the latest video monitoring technologies) and reduce the risk of cross contamination. As you’ve read, there are many ways in which your physical security operations team can aid you in a successful return to work, playing a vital function in monitoring, managing and interceding in your organization. One final note: thank you to those front-line personnel for their tireless efforts in keeping us safe and healthy.

The COVID-19 pandemic has provided a double challenge to physical security systems integrators. For one thing, they have had to adapt their own businesses to survive and thrive during the pandemic. On the other hand, they have also been faced with new challenges to serve their customer’s changing needs. Global pandemic effects One integrator company, North American Video (NAV) took the now-familiar steps most companies confronted to adapt their business model to operations in a global pandemic – they suspended all non-essential travel and face-to-face meetings. At one point, NAV had a single employee in the New Jersey headquarters and another one in the Las Vegas office. The rest worked from home, with other offices opening as needed over the following weeks. Another integrator, Convergint Technologies, was able to adapt its approach to the pandemic, location by location, across the United States. The integrator benefitted from its leadership structure, with local managers in various regions who are autonomous and could react to what was happening in each region. Virtual workforce “We saw a dip in April and May, but since then, we have seen business pick back up,” said Mike Mathes, Executive Vice President, Convergint Technologies. The Business of Integration virtual conference sponsored by the Security Industry Association (SIA) “We already had tools and infrastructure deployed to support a virtual workforce. We had the software and the right equipment, and that has allowed us some flexibility to approach the repopulation of our offices in a gradual way.” The impact of COVID-19 on integrators and their customers was the main topic of discussion at a session on The Business of Integration at the Securing New Ground virtual conference sponsored by the Security Industry Association (SIA). Remote monitoring North American Video also benefitted from having technical personnel spread across the United States. By assigning work duties on the basis of geography, they could travel by car with less risk than air travel. They also increased their use of remote monitoring and support to avoid extra visits to customer sites. With 80% of the business in the gaming industry, North American Video saw a profound impact on their customers with the almost complete shutdown of casinos during the early days of the pandemic. Even though gaming was impacted particularly badly by the virus, NAV stayed engaged working on four or five large casino construction projects that continued throughout the shutdown. Revenue shortfalls State legislatures will approve more casinos to help plug the holes in their budgets Other casinos took advantage of empty facilities to make needed upgrades without worrying about disrupting casino operations. “A lot of our strong, long-term clients have sought to perform upgrades during the downtime, including needed service and maintenance,” said Jason Oakley, President and CEO, North American Video (NAV). “When gaming was closed, you were allowed in the facilities to work.” Oakley also sees long-term optimism for the casino business, which will offer a means for state and local governments to make up revenue shortfalls. “State legislatures will approve more casinos to help plug the holes in their budgets,” Oakley predicted. Demands for technology Oakley and NAV have seen an evolution in customer demands for technology in light of the pandemic. The trick is to differentiate between demand that is an immediate reaction versus technology trends that have more staying power.  Although customers were keen on purchasing thermal cameras, for example, NAV did the research and recommended against the use of the technology to some of their customers. Artificial Intelligence for social distancing The use of artificial intelligence (AI) for a variety of applications seems to have more staying power. “One area of interest at a high level is modification and repurposing of AI for face mask detection, social distancing and people tracing, including integration into existing cameras,” said Oakley. “If the hospitality industry comes to terms with the new normal with smaller restaurant capacities, there may be an opportunity to use AI for social distancing.” Contact tracing and visitor management technology Mathes of Convergint sees a massive change as customers move toward managed services, accelerating the change with new use cases. We have an entire group that focuses on new solutions and what customers are looking for" As offices seek to repopulate when the pandemic subsides, customers are looking for new uses of existing technologies, added Mathes. “We have an entire group that focuses on new solutions and what customers are looking for,” he said. “They need to understand who is in the building and where they go in the building. If we know someone was only in the cafeteria from 10 to 11 a.m., we can know who was in the cafeteria at that time.” Opportunity for vertical markets to move forward He predicts technologies for contact tracing and visitor management tracking who’s in the building and where will be around for a long time to come. "Various customers and vertical markets are looking at the slowdown differently," said Mathes. "For example, while airlines have slowed down, the view from the airport market is more long-term." “They have 15-year plans, and [the slowdown] is an opportunity to move forward. In the technology space, data centers are expanding. “We try to focus our resources on areas where the money is being spent,” said Mathes. “Our K-12 group has seen an 80% growth over 2019. The money is tied to bonds, so there hasn’t been a slowdown relative to revenue.” He said Convergint is cautiously optimist about 2021.”

J.D. Power is a well-known name when it comes to measuring customer satisfaction, and they have been measuring satisfaction in the home security industry since 2016. Changes affecting the marketplace – both in terms of disruptors and technology – make this a unique time. For example, in 2019, J.D. Power expanded the Home Security Satisfaction Study to not only measure the traditional pro-install/pro-monitor companies, but to separately evaluate self-install/pro-monitor brands.  “At J.D. Power our rankings are meant to support an industry in two key ways,” says Christina Cooley, J.D. Power's Director, @Home Intelligence. “First, we provide consumers who are shopping for products and services with a ‘report card’ of who provides customers with high levels of customer satisfaction. Second, we provide companies with actionable insights to help them prioritize their initiatives to improve and maintain high levels of customers satisfaction that drive loyalty and growth.” Differentiating between companies The traditional Pro-Install/Pro-Monitor companies are challenged to differentiate from one another In home security, J.D. Power is in a unique position to report on the changes taking place in the evolving industry. The 2019 rankings show that the traditional Pro-Install/Pro-Monitor companies are challenged to differentiate from one another, as each have their individual strengths and opportunities, but overall the score range is relatively tight. On the do-it-yourself (DIY) side, there is more differentiation. A set of brands has been able to challenge the traditional industry by achieving extremely high customer satisfaction levels. Price is always an important factor that impacts customer satisfaction, whether for security or another market J.D. Power serves. The equation is simple, says Cooley: Does the price paid equal the value the customer feels they have received from the product or service? “For Home Security, we didn’t specifically look at price until this year,” says Cooley. “With the changes that have occurred in the market, price can be a differentiator as we’ve seen with the emergence of DIY-installed systems. However, lower pricing does not have a direct relationship to quality of service.” The price factor For example, there are some higher-priced pro-installed brands that perform lower on customer satisfaction than lower-priced competitors. And DIY-installed systems as a whole are less expensive, and price is the customer satisfaction driver in which the DIY segment most outperforms the pro segment.  Price is the customer satisfaction driver in which the DIY segment most outperforms the pro segment The equation is: Performance minus Expectations equals Customer Satisfaction.  “Obviously, price point will be a factor in the purchase decision and the expectations the customer has about the product and service,” says Cooley. “Any pro or DIY system has the opportunity to differentiate the customer experience regardless of price point.” There are clear differences in the pro vs. DIY experience, which is why J.D. Power evaluates the brands in separate rankings. However, Cooley says the drivers of satisfaction are consistent across both groups.  The key to each group goes back to the equation above.  Evaluating the purchase process For the both pro and DIY companies, J.D. Power evaluates the purchase process the same. Though the customer may take a different path to purchase based on the offering they seek, the drivers are still the same: Usefulness of information provided Reasonableness of contract terms Professionalism of sales representative Ease of purchasing home security system. For installation, there are clear differences. DIY systems are evaluated based on: Ease of completing installation Quality of installation instructions provided Timeliness of receiving home security system. Pro systems are evaluated based on: Professionalism of technician Timeliness of completing installation Quality of work performed. Interestingly, purchase and installation are the customer satisfaction driver where both pro and DIY providers (as a whole) are most closely aligned on performance. Customer loyalty The price a customer is paying must align with the quality of the system they receive What drives a customer to purchase a home security system initially will often be very different than what will keep them as a loyal customer, Cooley notes. The price a customer is paying must align with the quality of the system they receive, and the service provided through the professional monitoring and customer service. “With the expansion of home security offerings, it’s more important than ever for home security companies to understand the motivations, intentions, and usage patterns across different customer segments to ensure that regardless of the decision to go pro or DIY-install, they are able to meet their customers’ needs and differentiate in the very competitive market. The J.D. Power Home Security Study provides these actionable insights.” The study is focused on the companies/brands that comprise the top two-thirds of market share in each segment, pro and DIY installed. A number of the brands included may work with local dealers or retailers for sales and install, but the customer is essentially evaluating those services as part of the system purchased. It is one and the same from the customer’s perspective, and the sales/install process can either delight or frustrate a customer from the beginning, which can then set the foundation for the entire experience moving forward. Reasons for shopping for a security system tend to differ between pro and DIY shoppers: Both sets are most focused on wanting a newer, more up-to-date system Between the two, pro customers are more often moving into a new home or wanting to take advantage of a discount or bundling opportunity with other products For DIY customers, they are shopping for a system to give them more peace of mind and to protect their property. Reasons for selecting the provider also vary: A pro company is often selected based on brand reputation or a special offer/promo A DIY company is primarily chosen based on price or a positive review. In terms of brand image, we see that customers see both pro and DIY providers similarly in terms of reliability. However, when it comes to being customer-driven, DIY providers receive higher image ratings compared to pro-installed companies.

Private video systems are offering new sources of evidence for police investigations. Growing popularity of private camera registration schemes are facilitating police department access to video captured by cameras in homes and businesses for use in their investigations. Camera registration programs are organized locally by individual police departments but have common features and operation. By registering their camera systems, citizens and business people provide information to a confidential database listing any cameras police can quickly access in the event of a crime. Knowing which cameras may be near a crime scene avoids police having to go door-to-door in search of possible video footage.   Because perpetrators are more careful and aware of possible video coverage in and around a crime scene, video to solve a crime may also come from a camera several blocks away. The best evidence may not be of the crime scene itself but video of nearby pathways and streets. Today’s camera systems also provide information such as location, date and time that can help an investigation Ability To Record And Retain Video Access to cameras can also provide additional viewing angles to provide police new leads such as type of car, clothing, etc. Another benefit is possible use of a camera’s view to help locate lost children, elderly or disabled persons. In addition to actual video, today’s camera systems also provide information such as location, date and time that can help an investigation or be used as evidence in court. Basic requirements for participating video systems are exterior-facing cameras and the ability to record and retain video. It is important to note that registering a camera system with a local police department does not provide active surveillance or a “live feed” of video. Video is only shared after a crime has been committed and when the police request specific video as possible evidence. Registration Of Camera Systems Is Voluntary Registration merely enables a police department to know where accessible cameras are located. Police then arrange viewing of video footage after the fact by communicating with the camera owners; if a police visit to a residence might pose an additional risk for any reason, camera video today can often be accessed remotely. Registration of camera systems is voluntary; a state-wide proposal in New Jersey in 2015 calling for mandatory camera registration faced privacy backlash and was later amended to make registration voluntary. Collected information is typically the name of the camera owner, contact information, an address where the cameras are located; how many cameras are at the location, the area recorded by the cameras and how the footage is saved. Police arrange viewing of video footage by communicating with the camera owners Residential Security Camera Portland, Oregon, launched its CrimeReports camera registration program in 2017, part of its wider effort to get residents involved in fighting crime. In Philadelphia, the police department has been registering cameras since 2011 under its SafeCam program. The Philadelphia Department of Commerce offers a payment, up to $3,000, to reimburse business owners who install cameras and register them with the police. Camera registration is yielding results. Baltimore’s Citiwatch camera registration system has had a direct impact on criminal apprehension. The San Luis Obispo, California, Police Department reports a high success rate identifying suspects in cases where additional video evidence exists because of the camera registration program. In Fort Worth, Texas, last May, a residential security camera played a role in capturing a kidnapping suspect. Privacy Concerns And Community Feedback Many of the camera registration schemes have localized branding or acronyms, such as the S.C.R.A.M. (Security Camera Registration and Mapping) program of Milton, Georgia; the C.A.P.T.U.R.E. (Community and Police Team Up to Record Evidence) program of New Braunfels, Texas; or the RockView program of Rockville, Maryland. The idea is based on willing participation of public citizens in helping law enforcement do their jobs Privacy concerns and community feedback prompted Vancouver, Washington, to suspend a camera registration program for weeks until it could be re-launched earlier this year. Although cities seek to protect information about the locations of cameras, it might be subject to disclosure because of public records laws. Law Enforcement And Crime Prevention Registration of cameras is another aspect of involving the community in law enforcement and crime prevention, not unlike the commonplace Neighborhood Watch programs. The idea is based on willing participation of public citizens in helping law enforcement do their jobs. Making video footage available provides important evidence in much the same way a witness to a crime would hopefully testify if asked. By multiplying the availability of cameras that could view elements of a possible crime, the idea is also akin to the modern concept of “crowdsourcing” – the practice of obtaining information or input by enlisting a large number of people. Local jurisdictions stipulate that registrants in the program should not be construed as agents and/or employees of the police department. There is also a crime prevention element to the programs, in addition to helping police do their jobs better and more efficiently. Some camera registration programmes provide stickers or yard signs to let the neighborhood know that their security cameras are helping to fight local crime.

Calipsa, a provider of deep-learning powered video analytics for false alarm reduction, announces that its false alarm filtering platform is being used by Richmond, British Columbia-based Radius Security. Radius Security is the security systems and monitoring branch of Vancouver Fire and Security and the first Canadian monitoring center to adopt the cloud-based Calipsa technology. Calipsa’s false alarm reduction technology uses artificial intelligence with deep learning technology to filter out false alarms with a 99.5% accuracy rate. Recognizing genuine alarms Calipsa’s technology recognizes genuine alarms caused by human or vehicle movement, while filtering out notifications resulting from nuisance factors such as animals, lighting, weather or foliage. With our Redhanded Human Detection solution, our focus is on catching criminals in the act" Aleksei Bulavko, research, development and production manager at Radius Security, said the Calipsa technology would further enhance his company’s reputation as a top-tier monitoring station. “With our Redhanded Human Detection solution, our focus is on catching criminals in the act,” he said. “Calipsa enables us to do this at a greater capacity, meaning an even faster police response time for our customers.” False alarm filtering platform Brian Baker, vice president, Americas, Calipsa, said the false alarm filtering platform will enhance Radius Security operators' efficiency by enabling them to concentrate on genuine alarms. “Also, Calipsa’s cloud-based technology requires Radius Security to install no hardware devices,” he said. “Initial installation and future upgrades are quickly and remotely integrated with station operating software and customer cameras without incurring on-site installation costs.” Calipsa’s false alarm reduction software is easily scalable, making it ideal for any growing monitoring station and customer business. A platform dashboard enables station managers to monitor the software’s performance, including detecting idle cameras that may need replacement or repositioning.

One of the largest public train operators in the United Kingdom, Southeastern Rail Network, now relies on a smart video security solution from Bosch Security Systems to secure twelve train depots, including five unmanned locations, against theft and intrusion. The fully digital video surveillance system presents a significant upgrade to the British train operating company, which provides train services between London, Kent and parts of East Sussex and transports 6, 40,000 passengers each weekday on its 392 trains. built-in Intelligent Video Analytics Powered by cameras featuring built-in Intelligent Video Analytics, the solution was installed and configured to the specific requirements at the train depots by Bosch integration partner, Taylor Technology Systems Ltd., over the course of six months. Video security system relies on machine learning algorithms to automatically sound alarms on security threats Fully operational at all twelve locations, the video security system relies on machine learning algorithms to automatically sound alarms on security threats, such as intruders and perimeter breaches. Beyond security applications, the system also tracks important metadata on the arrival times of trains, while also monitoring deliveries at the train depots, among other AI-assisted functions that it carries out. IP-based cameras with Starlight technology The cameras portfolio installed across the twelve depots replaces an analog legacy solution with IP-based security cameras from the Flexidome, Dinion, and Autodome product lines of Bosch Security Systems. These smart cameras include Bosch’s Intelligent Video Analytics capabilities as a built-in feature, ensuring that the most relevant video data can be precisely applied to the requirements of the train depots. Because night-time security and surveillance is critical, especially at the five unmanned train depots on the network, the Bosch cameras rely on Starlight technology to provide full intelligent analytics at night and in low light levels. The Starlight technology supports color filtering down to a light level of only 0.0077 lux, so as to deliver detailed monochrome images where other cameras show no image at all, and guard against intruders and unauthorized entry around the clock. Featuring digital ‘trip wire’ to counter false alarms Highly resilient against false alarms, the smart cameras can detect movement at the perimeters of the train depots using a digital ‘trip wire’. In case of a security breach, the system alerts Southeastern Rail Network’s watch personnel, who can view live camera footage, as well as recordings of incidents for heightened situational awareness and total perimeter security. Instead of relying on the pre-configured capabilities, such as vehicle tracking and more, security personnel can also use the built-in camera trainer function to ‘teach’ new functionality, such as detecting certain types of objects or situations. Remote video recordings storage with Divar recorders Recordings from the depots are safely stored and managed remotely with Divar recorders in encrypted format As an integral part of this end-to-end Bosch security solution, recordings from the depots are safely stored and managed remotely, using Divar all-in-one recorders in encrypted format. When looking at the bigger picture, the video security solution adopted by Southeastern Rail Network is part of an industry-wide evolution from cameras as mere video capturing devices to smart sensors capable of collecting rich metadata. Insights beyond security This metadata unlocks unique insights beyond security, including video analytics at the train depots that support applications such as monitoring deliveries to onsite buildings, providing access to personnel and logging the arrival and departure times of incoming trains. The system thereby not only ensures that all train depots remain fully guarded and protected 24/7 against criminal access, but also provides a data-based foundation to keep efficiency gains and cost savings on track in the long run.

An important heritage site which played a key role in protecting the UK during World War II is itself being made safe and secure with the installation of a comprehensive and fully integrated security system, including more than 75 Dahua HD CCTV cameras. Battle of Britain Bunker The Battle of Britain Bunker is an underground operations room in Uxbridge, formerly used by No. 11 Group Fighter Command during the Second World War, most notably in the Battle of Britain and on D-Day. The operations room was one of the key parts of the world’s first integrated defense system, which linked Fighter Command with Anti-Aircraft Command, Barrage Balloon Command, the Observer Corps, radar, and the intelligence services. The site is run by Hillingdon Council as a heritage attraction with a museum and a visitor center. Fully integrated security solution DSSL Group installed more than 75 Dahua HD CCTV cameras linked to a Genetec Security Center VMS DSSL Group completed a full analysis of the existing CCTV and intruder alarm systems, with the aim of creating a fully integrated security solution, to enhance the security around the site, reduce manned security costs, and speed up remote security and police response times. Using the existing wireless network also designed by them across the borough, DSSL Group installed more than 75 Dahua HD CCTV cameras linked to a Genetec Security Center video management system (VMS), as well as Axis IP PA speakers externally. All cameras are viewable by management and the security team on site, and also from Hillingdon Council’s main CCTV control room. Surveillance cameras with smart analytics using AI External cameras are equipped with smart analytics using AI, to help secure the perimeter of the site. In 2018, a state-of-the-art wireless CCTV system consisting of more than 1,000 Dahua HD cameras, along with Dahua NVRs, XVRs and control and viewing equipment, was installed across the borough by DSSL Group. More recently, an additional 1,000 Dahua HD cameras have been added to the council's network making it 2,000 in total. In addition to the cameras, DSSL Group installed a Honeywell Galaxy 62-zone intruder alarm system which feeds back to a central monitoring station and is also integrated with the VMS. Dahua CCTV system installed Cllr Richard Lewis, Hillingdon Council’s Cabinet Member for Cultural Services, Culture and Heritage, said “The Battle of Britain Bunker is one of Hillingdon’s treasured heritage sites. It played a pivotal role in the Second World War, and it’s important that we keep it protected. Dahua CCTV system will help us to do that with their state-of-the-art system and high performing cameras.”

Inaugurated in 2012, the government of West Bengal had taken an initiative to build a Cultural & Research Institute to commemorate the birth anniversary of Bengal’s polymath, known as the Bard of Bengal, globally. Spread over an area of 4.89 acres, the institute is in the heart of New Town with facilities including an auditorium, art gallery, exhibition hall, mini cinema hall and music room. Every year, thousands of guest tour exhibits, attend cultural programs, enjoy movies, and view artifacts. Incident management While the Cultural & Research Institute had delegated personnel to keep a watch on the premises, manning the expansive property proved to be time-consuming and inefficient. For security team, round-the-clock security preparedness at the location was crucial and ensuring the safety and security of the guests was quite a challenge. The management wanted to build a unified solution, aiming to not only deliver 24x7 surveillance but also empower the on-ground team to manage incidents proactively. Specially, they were facing the conflicting dilemma of keeping priceless objects safe yet allowing millions of visitors a chance to see them Intelligent VMS After analyzing the requirements, the Videonetics team conducted a detailed survey of the property along with the system integrator for the project, Prakash Electricals, to draw out a comprehensive plan for the campus. The state-of-the-art Videonetics unified solution combining Intelligent VMS and Intelligent Video Analytics coupled with IP cameras were chosen to address the unique needs of specific areas. Videonetics Intelligent VMS helps in recording and viewing 25+ cameras throughout the property including gated entrance, open-air pavilion, fountain park, art gallery, auditorium, passages, server room to name a few. The institute wanted a video analytics solution that could help with protecting valuable artifacts in the art gallery. The art gallery is secured with a virtual and invisible protective barrier called Artifact Protection. If an individual breaches this perimeter, in an attempt to touch or steal an artwork/paintings, an alarm is triggered and immediately received both in the centralized location as well as by the security personnel on their mobile devices, allowing them to react and take action quickly. During the survey, some of the vulnerable areas were identified where Videonetics deployed Zone Monitoring as part of the unified solution. The zone monitoring was required at the entrance, operators’ room, art gallery, park space, to detect when a person stays beyond a certain duration in a user-marked zone. Monitored facility The Cultural & Research Institute has been very successful in promoting an open and secured environment where guests and staff could move freely throughout the premises while keeping an eye on strategic locations and limiting access to more sensitive areas such as management offices, cash handling office and crossing barrier near to precious artifacts. Today, incidents are rare at the institute; but if something happens, the team is ready. The security team is alerted in real-time to any irregularities within the site, including tampering with the exhibits and entry into the restricted access zones. From the start of the tour, visitors become aware that they are in a secured and monitored facility.  “As we looked to address a variety of surveillance challenges, we were assured to have Videonetics on board to exceed customer’s expectations, in terms of intuitive functionalities, open architecture and accuracy. With Videonetics team, we have successfully provided a right balance between securing the people and protecting assets, to the institute,” expressed, Ujjwal Kumar Dey, Partner, Prakash Electricals.

G4S is the globally renowned integrated security company with operations in approximately 85 countries. At the core of the business is G4S Integrated Security, which combines expertise, security professionals, technology and data analytics. G4S Integrated security G4S delivers integrated security around the world with the last six months having brought significant change for the company. The sale of the conventional cash business has enhanced strategic, commercial and operational focus and strengthened the company’s financial position. G4S is transforming, with an intensified focus on integrated security solutions strategy. They are winning business faster and growing stronger than ever before. Through the launch of the global G4S Academy, the organization is offering an opportunity to share knowledge and work more collaboratively with customers. Sector specific solutions and a global approach to risk and investment in technology are delivering clear benefits to customers and differentiating G4S’s offering in the security market. Below are some examples of G4S Integrated Security delivered to customers around the world. G4S Americas In the United States, one of G4S Americas’ Security and Risk Operations Center helps prepare for, monitor and respond to threats from one central location. The Security and Risk Operations Center, based in Florida, provides integrated security solutions by seamlessly combining monitoring capabilities, data analytics, enterprise risk intelligence and global response services. Through actionable data and valuable insights, G4S experts are able to identify threats early and respond quickly. Their technology enabled intelligence-gathering and data analytics enable customers to know immediately when incidents occur. They also allow the organization to support customers by optimizing spend, mitigating risk and enhancing their security programs. G4S Europe & Middle East The diverse team of highly-trained security professionals has adapted to the changing security climate At a Critical National Infrastructure site in southwest England, G4S’s connected security professionals use technology and data to assess threats, manage incidents, and keep a large workforce safe. The diverse team of highly-trained security professionals has adapted to the changing security climate and conduct automated fever screening, as people enter their site. Specially trained security professionals use the best technology, including G4S’s proprietary software RISK360, on this complex, long-term project. G4S RISK360 proprietary software G4S RISK360 proprietary software allows the team to manage incidents, instantly share information, and detect patterns and trends. The training of connected security professionals is tailored to the site. They are setting the gold standard on securing critical infrastructure. In 2019, the Singapore Government asked the industry to prioritize technology over manpower through ‘Outcome Based Contracting’. G4S won an important contract to secure 62 schools using the Threat, Vulnerability, and Risk Assessment (TVRA) Solution. Threat, Vulnerability, and Risk Assessment Solution TVRA risk-based solution combines access control, biometric time and attendance with patrol and response The TVRA (Threat, Vulnerability, and Risk Assessment) risk-based solution combines access control, visitor management systems, biometric time and attendance with patrol and response, incident reporting, and remote CCTV monitoring. G4S security professionals and Security Risk Operations Center are in control of the situation, at all times, using cutting edge technology and data analytics. These are just some of the ways by which G4S is securing the world. G4S Africa In South Africa, G4S security integration of risk consulting, security professionals and technology, for a global FMCG brand, is underpinned by the organization’s data analytics. G4S security professionals protect valuable goods that are delivered all over the country. From the G4S Security and Risk Operations Center near Johannesburg, experts use G4S RISK360 proprietary software to enable secure and reliable deliveries. The security software provides critical data and analysis that is then used to monitor and deploy resources to the highest risk areas. This data is continually shared with the customer, laying the foundation for a partnership that is building a more secure future.

With the potential to generate 1,230 megawatts and provide low carbon energy for 2.3 million homes, it is essential that Heysham 2 nuclear power station is able to operate 24/7 without any disruption. Located in North West England, Heysham 2 held the world record for the longest continuous operation of a nuclear generator without a shutdown. To ensure the generator retains this enviable reputation for reliability, its operator EDF has recently invested approximately £30 million in plant improvements which has included a phased upgrade of the site’s video surveillance system. “Our existing analog CCTV had limited functionality and was not fit for purpose in respect of our wish to more closely monitor the plant and machinery in operation throughout Heysham 2,” said Nigel Buer Telecoms Specialist at EDF Energy. “We decided to take a close look at what we might be able to achieve by replacing the analog system with an IP network based video surveillance solution.” Evaluation process Nigel talked to several manufacturers about which cameras would best help his colleagues to keep a close eye on the generator’s instrument panels and quickly respond to any technical issues. “Heysham 2 covers a very large area and we wanted to avoid the need for colleagues to walk long distances just to verify an instrument reading. Although inefficient use of our colleagues’ time, this had previously been necessary for time critical issues,” said Nigel Buer. After evaluating various manufacturers’ offerings, Nigel established that the Wisenet range of video surveillance cameras and video management solutions manufactured by Hanwha Techwin included everything needed to meet Heysham 2’s requirements. Wisenet cameras Phase one has seen the deployment of 45 cameras, 15 of which are 2 megapixel Wisenet XNP-6120H 12x PTZ dome cameras Phase one has seen the deployment of 45 cameras, 15 of which are 2 megapixel Wisenet XNP-6120H 12x PTZ dome cameras. These are equipped with Wide Dynamic Range (WDR) which performs at up to 150dB to accurately produce images in scenes that simultaneously contain very bright and very dark areas. In addition, 13 Wisenet TNU-6320 network Positioning cameras have been deployed. These 2 megapixel cameras can be programmed to endlessly pan 360° in order to monitor a wide area and they also offer operators the flexibility to select from up to 255 pre-set positions which can be scheduled. WAVE Video Management Software Designed to capture high definition images in challenging environmental conditions, the Wisenet TNU-6320s with a robust aluminum die cast exterior, are able to work effectively even, when the ambient temperature is as high as 55°C, or as low as -40°C. EDF Energy’s control room operators are able to view live and recorded images captured by the cameras with the help of Wisenet WAVE Video Management Software (VMS). This features an intuitive ‘drag & drop’ tool which makes it extremely easy for operators to set up a display of live and recorded images on a single screen or video wall, with customisable layouts and sizes.   Success The Wisenet IP network cameras are making a contribution by helping monitor and maintain Heysham 2’s generator" The resolution of a recent health & safety issue, where an electrical item failed and sparked close to a technician, has underscored the importance of Heysham 2 being equipped with the latest video surveillance technology. The quality of the images captured by the cameras monitoring the faulty electrical item enabled Nigel and his colleagues to quickly establish, among several possibilities, what had caused the sparking.  “Keeping colleagues safe will always be our top priority, but there is no doubt that the new Wisenet IP network cameras are making a significant contribution by helping us to more efficiently monitor and maintain Heysham 2’s generator and its supporting plant and machinery,” said Nigel Buer. Following on from the success of phase one, Nigel Buer is now looking at how additional Wisenet cameras might meet the specific requirements of colleagues who deal with specialized aspects of operating a nuclear power station.

In the digital age, software is a component of almost all systems, including those that drive the physical security market. A trend toward hardware commoditization is making the role of software even more central to providing value to security solutions. Software developments make more things possible and drive innovation in the market. We asked this week's Expert Panel Roundtable: How do software improvements drive physical security?  

A basic tenet of sales is ABC – always be closing. But it's a principle that most professional salespeople would say oversimplifies the process. Especially in a sophisticated, high-tech market such as physical security, the required sales skills are much more involved and nuanced. We asked this week's Expert Panel Roundtable: What unique characteristics are required of salespeople in the arena of physical security systems?

The year ahead holds endless promise for the physical security industry, and much of that future will be determined by which technologies the industry embraces. The menu of possibilities is long – from artificial intelligence to the Internet of Things to the cloud and much more – and each technology trend has the potential to transform the market in its own way. We tapped into the collective expertise of our Expert Panel Roundtable to answer this question: What technology trend will have the biggest impact on the security market in 2019?