Insider threat programs started with counter-espionage cases in the government. Today, insider threat programs have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a program, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional...
Video, access control and visitor management are among the technologies that are enabling greater safety and security at hospitals and other healthcare facilities. Video surveillance systems enable hospital management and security professionals to know what goes on in and around a medical facility. Recording images in high resolutions (megapixels and gigapixels) is becoming more and more important in healthcare, says Jason Ouellette, Product Line Director – Access Control, Tyco Security P...
Pelco, Inc., a global pioneer in intelligent video solutions, announced the appointment of Kurt Takahashi as Chief Executive Officer, effective November 1, 2019. Previously, Takahashi held the position of President of AMAG Technology, a global end-to-end security management platform. At AMAG, his innovative leadership transformed the company from being an access control focused business into an open, innovative security management solution specializing in access control, video surveillance, vis...
Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowe...
Palo Alto Networks has announced new enhancements to its comprehensive Security Orchestration, Automation, and Response (SOAR) platform, Demisto. Demisto v5.0 enables security analysts to tailor the way they visualize incident and indicator flows, allowing security teams to better manage and automate incident response. Key updates to Demisto v5.0 include - Reimagined User Interface - Brand new UI that streamlines global navigation while also enhancing the delivery of information within each...
The statistics are staggering. The death tolls are rising. And those who now fear environments that were once thought to be safe zones like school campuses, factories, commercial businesses and government facilities, find themselves having to add the routine of active-shooter drills into their traditional fire drill protocols. The latest active shooter statistics released by the FBI earlier this year in their annual active-shooter report designated 27 events as active shooter incidents in 2018...
Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions, announced that it will unveil new headquarters in the City of London, in the autumn of 2019. The announcement follows a period of accelerated growth for Genetec in the United Kingdom, with a significant and sustained increase in EMEA revenues over the last five years. Some of the company’s flagship customers in the UK include the Royal Borough of Windsor and Maidenhead, Twickenham Stadium and the University of Hull. Paul Dodds, Country Manager, UK & Ireland, commented: “At a time when Brexit has seen many organizations reconsider their presence, Genetec is unequivocal about the role of the United Kingdom as a critically important part of the global economy. As such, we’re delighted to be opening a central London headquarters to better meet the needs of our channel partners, end users, and prospects.” Public safety applications We work with local partners to provide training, compelling educational experiences, and state-of-the-art support The new headquarters will incorporate an expanded state-of-the-art training facility, and a new ‘Genetec Experience Center’ housing innovative solutions from Genetec and its large ecosystem of technology partners. Furthermore, the office will house a dedicated research and development team focused on justice and public safety applications for law enforcement, emergency responders and local government. Michel Chalouhi, VP of Global Sales, added: “The new London headquarters will give us the perfect platform to continue to execute our UK strategy and sustain the excellent year-on-year growth that we’ve achieved globally over the past years. The security market is growing and changing rapidly. We are constantly facing new challenges, so we need to ensure we work with our local partners to provide up-to-date training, compelling educational experiences, and state-of-the-art support. Our base in London will help us do that, thanks to its fantastic location, facilities, and links.”
Everbridge, Inc., a pioneer in critical event management and enterprise safety software applications to help keep people safe and businesses running, announced a partnership with RiskBand, a provider of wearable, live-monitored safety devices for organizations and their workers. The alliance is part of Everbridge’s strategy to reach the broadest set of workers, including those that may not always have ready access to a cellphone, such as a hospitality employee, in-home healthcare provider, or lone worker in the field. With the additional modality and simple access of the RiskBand wearable device, Everbridge is expanding its addressable market for protecting employees regardless of their physical location, whether inside the office, working remotely, or traveling the globe. Critical events such as assaults and active shooter incidents are threatening lives and causing major business disruptions. Fatal work injuries have increased over the last decade, with 5,147 occupational fatalities recorded in the U.S. in 2017. Emergency response strategy The rise in smart technology is drastically improving operations for businesses across the globe" This challenge is only magnified by an increasingly mobile workforce, as well as the prevalence of lone worker scenarios across multiple industries served by both Everbridge and RiskBand, including healthcare, banking, retail, energy and utilities, hospitality, and higher education. Designed for enterprise-level personal safety and security, RiskBand’s wearable devices bolster an organization’s emergency communication and response strategy. A single push of a button provides two-way voice, user profile data, images, and geolocation, in near real-time to your organization’s security operations center. As part of the partnership, Everbridge will integrate its award-winning Safety Connection™ platform with RiskBand’s wearables, allowing both Everbridge and RiskBand customers to receive emergency messaging and provide detailed reporting of their location. The data from an employee’s RiskBand device is shared back to the Everbridge platform, allowing an organization to deploy the appropriate emergency response. The rise in smart technology and connected devices is drastically improving operations for businesses across the globe, and bringing about new opportunities to keep people safe,” said David Meredith, CEO of Everbridge. Immediate access to phones The collaborative partnership will enable us to enhance employee safety through state-of-the-art wearable devices" “Our partnership with RiskBand is advancing our existing connected safety ecosystem, offering employees without immediate access to a cellphone with a direct line for emergency communication that they can utilize anywhere.” As part of the expansion of that ecosystem, Everbridge is looking to introduce additional wearables into the marketplace, and integrate further with IoT devices, sensors, and smart building technology, all to better protect employees from an increasing array of workplace threats. "It is especially gratifying that a respected industry leader like Everbridge recognises the powerful solution of the RiskBand ARIES device and platform. We believe that this collaborative partnership will enable us to empower businesses to enhance employee safety through state-of-the-art wearable devices that are fully integrated with the most comprehensive critical event management solutions,” explained Jim Van Law, CEO and Co-founder of RiskBand. RiskBand will be fully integrated into Everbridge’s platform. Individuals attending the Global Security Exchange (GSX) conference next week in Chicago can visit the Everbridge Booth #124 to learn more about the joint offering.
March Networks, a global video security and video-based business intelligence solutions provider, is pleased to introduce new capabilities available in its powerful Searchlight software. Used by international banks and retail organizations to extract valuable information on customer service, merchandising, operations, compliance and more, March Networks Searchlight helps businesses improve performance and profitability. Integrating clear surveillance video, relevant business data and highly accurate analytics, the software also enables organizations to proactively detect fraud and theft and quickly review suspect transactions – reducing investigation times by as much as 90%. Searchlight software also enables organizations to proactively detect fraud and theft Searchlight software With the launch of this latest version of Searchlight, customers benefit from enhanced filtering and customization features that make it easier to uncover losses and compare key performance indicators (KPIs) from multiple locations simultaneously. These new capabilities include: Expanded fraud/loss detection reporting. Users can now combine specific transaction types with associated point-of-sale (POS) or ATM/teller alarms to proactively pinpoint suspect incidents. A fraud investigator at a bank might set a business rule to report on all loan applications processed with no customer present, while a retail loss prevention manager may want to see all incidents where a no sale transaction is followed by the opening of a cash drawer. Users receive a list of all of their customized exceptions along with links to the recorded video so they can quickly scan through each incident and visually verify what occurred. Enhanced transaction pattern detection, which allows users to more precisely define suspect transactions by combining transaction types (e.g. withdrawals, deposits, voids, discounts or refunds) occurring within a set time interval. A retail employee voiding a transaction immediately following a cash transaction, for example, or someone conducting two ATM cash withdrawals below a set threshold within minutes might be committing a crime. This new Searchlight software capability helps investigators identify such theft and fraudulent incidents faster and provides clear video and data evidence to help them prevent recurring incidents from happening. People counting with employee filtering, through an integration with the latest FLIR Brickstream 3D analytic sensor, to provide highly accurate customer traffic data and sales conversion metrics. The feature uses a combination of Bluetooth Low Energy (BLE) technology and employee-worn tags to automatically identify and remove staff from customer counts, a process that can otherwise be manual or missing in today’s retail environments. Personalized reports that enable users to set and save ‘favorite’ dashboards incorporating data from multiple sites. The customized reports are ideal to help aggregate and compare KPIs, such as the location with the highest percentage of voids or returns, or the most transactions per day over a defined amount. Integrated video and data solutions “These latest Searchlight capabilities make it even easier for our banking and retail customers to uncover, analyze and compare data that’s critical to the success of their business,” said Dan Cremins, Global Product Management Leader, March Networks. “With more than a decade of experience providing integrated video and data solutions to these markets, we’re now focused on expanding the applicability of the data within an organization, while constantly improving the user experience.” March Networks will showcase its new Searchlight business intelligence dashboards and reporting capabilities in Booth 1319 at the Global Security Exchange (GSX) Exposition, September 10-12, 2019 in Chicago, IL. March Networks is a globally renowned provider of intelligent IP video surveillance and business intelligence solutions. They provide technical expertise to enable organizations to realize the true power of integrated data and video. Headquartered in Ottawa, Canada, they are a global organization with corporate offices located worldwide.
At GSX 2019, SilverShield™ Safety & Information Systems will showcase their award-winning visitor and information management system (Booth #1594). The solution is an easy-to-use, cloud-based SAAS approach to security, with several different modules that provide a complete safety solution. “The SilverShield Visitor and Information Management System is the most effective way for users to vet and manage visitors for any size facility,” said Robin Baker, CTO, SilverShield. “We look forward to demonstrating the powerful software to GSX attendees this year.” The SilverShield Visitor Management System enables staffed or unstaffed visitor screening at all types of facilities – schools, medical facilities, or any type of business that screens visitors and maintains visitor records. This cloud-based (SAAS) multi-platform solution allows users to quickly screen a visitor’s credentials against custom watchlists and the national sex offender database, in near-real-time, to decide if the visitor should be welcomed or denied entry. If welcomed, your staff is notified of visitor and VIP arrivals. Register manually or by scanning a valid ID The Virtual Lockdown System alerts users to take immediate action to initiate their lockdown procedures If there is a threat identified at any entrance, the system allows the user to immediately send silent alerts to designated stakeholders via a two-way communication mode. When integrated with the SilverShield ID Badge System, the system can create temporary ID or permanent ID badges for staff, students, and vendors. For organizations with unstaffed entrances, the SilverShield Kiosk System allows visitors to register themselves – manually or by scanning a valid ID. The interactive Kiosk System will also notify staff of VIPs or unwelcome guests, increasing security and safety even in unmanned entry points. In the event of an emergency situation or unwanted guest, the system’s Incident Management module can alert local police, initiate a virtual lockdown, and produce mass emergency notifications via email, SMS/text, cellphone and web push notifications. The Virtual Lockdown System alerts designated stakeholders via an audible siren sent to all users’ computers or cellphone devices, to alert users to take immediate action to initiate their lockdown procedures. Event Management System The solution pre-screens guests, ensuring that unwanted guests are not invited to events or facility activities SilverShield’s HR & Safety Resource Center enables companies and schools alike to store their Security Plans in a secure Learning Management System (LMS) and share it along with supporting materials with staff and stakeholders. The system also encourages assessments to ensure comprehension of security protocols, procedures and plans. The solution’s Event Management System pre-screens guests against watchlists and the national sex offender database, ensuring that unwanted guests are not inadvertently invited to events or facility activities. The system will manage invitations and RSVPs and can issue parking and visitor passes to approved guests via email and SMS/text, helping to safeguard a safe and secure event.
ReconaSense, a provider of innovative physical security intelligence and next-gen access control, announced the debut of its ReconMobile command-and-control center that lets users lock down facilities, tap into video surveillance systems, and/or report and respond to an emergency from a mobile device. Managing a large campus or facility means being in charge of a myriad of systems, dynamic populations, and countless points of entry. Lack of reliable data about any of those can lead to expensive, time-consuming problems, if not life-threatening situations. The ReconMobile app suite enables security teams to ‘see’ and take action across multiple facilities without having to be stationed at a security desk behind a monitor. This ensures better decision-making, shorter response times, and improved outcomes – whether in an active shooter situation, an urgent life safety matter, or another critical security condition. Empowering security teams to respond faster Situational awareness is a critical success factor in any large, complex security operation"ReconMobile works on iOS and Android tablets, smartphones, and smart watches, empowering teams on the ground to respond and react faster, and engage their community and the people they protect more easily. The solution also allows employees and students to notify staff and security when they need help or an emergency situation arises. “Situational awareness is a critical success factor in any large, complex security operation,” said Clayton Brown, executive vice president, ReconaSense. “That success depends on systems that speak a common language, and people to feed those systems with data that sensors can’t capture. The ReconMobile app suite offers command-and-control capabilities and crowdsourced inputs that are the force-multiplier and glue between security operators and data.” Features of ReconMobile WatchCommander: Use the wearable iWatch application to initiate lockdown or respond to a threat as quickly as it is observed. EmergenSEE: Share surveillance data with first responders to hasten and improve response times while protecting individual privacy during standard operations. See Something, Say Something: Empower staff to centrally manage incoming reports of suspicious activities or situations as well as initiate emergency responses, so no early warnings are ignored. MobileMuster: Send security response requests to employees, students, and staff so they can provide safe/not safe updates and GPS locations in real time during an incident. MobileSOS: Enable employees and students to report a safety issue or emergency to security teams or 911 with the touch of a button. Operational Response and Command Applications (ORCA): Provide teams on the ground with on-the-go situational awareness and control. Demos of ReconMobile app suite at GSX ReconaSense will feature demos of its ReconMobile app suite at the Global Security Exchange (GSX) conference in Chicago, Sept. 8-12, in Booth 2024. In addition, executive vice president Clayton Brown will participate in two panel discussions at the show: Tuesday, Sept. 10 at 12:30 pm: Is Intelligence a Human Function? Synthetic Intelligence at Scale, exploring the role of AI in security, and the challenges and opportunities created in synthesizing intelligent operations into comprehensive security operations. Wednesday, Sept. 11 at 11:30 am: Change Driver: Artificial Intelligence (AI), examining how AI has the ability to look at thousands of data points simultaneously and process data in ways humans would never be able to.
The Spanish SMBs subscribed to Conexión Segura Empresas have avoided more than 80,000 potential cybersecurity incidents since the solution was launched in May. Of those, more than 89% of blocks occurred when users tried to access risky domains or websites, as a result of ‘phishing’. Combating rising cybercrime “The service that Telefónica Empresas offers to its customers has been launched at a moment of high level of cybercrime, in which a new threat is created every 6 seconds, according to research carried out by Telefónica. Small and Medium Businesses are the preferred target for cybercriminals, due to their lower level of protection." Conexión Segura Empresas offers a scalable solution of the service that is currently being offered to large enterprises" José Luis Gilpérez, executive director for Public Administrations, Defense and Security in Telefónica Spain, said “Conexión Segura Empresas offers a scalable solution of the service that is currently being offered to large enterprises and administrations so that Small and Medium Businesses (SMBs) can take a quality leap on their security policy.” Conexión Segura Empresas platform Thanks to the security technology of McAfee and Allot, respectively, Conexión Segura Empresas acts as a platform that, installed in the core of the Telefónica network, can ‘filter’ all the data that enter the company network, analyze their patterns and discard what is categorized as a virus or malicious software. This solution also prevents users from landing on websites categorized as risky or inappropriate due to their content, and avoids website impersonation, fraud and private data theft derived from scams. It also protects the company employees’ fixed and mobile devices in cases of device loss or theft, and when they are connected outside the corporate network. Cybersecurity solution “Our partnership with Telefónica and Allot has proven effective in providing protection for businesses, no matter the size,” says Jesús Sánchez-Aguilera Head of Consumer and SME EMEA, McAfee. “We believe that collaboration leads to innovation of the best cybersecurity solutions. Working together, we provide solutions to help businesses protect what matters, like customer data and intellectual property, regardless of the devices they use or the scale of their business.” We are enabling the company to achieve high service penetration rates" “We are very pleased to see the ongoing success of our comprehensive security service in Europe,” said Francisco Cayuela Delgado, Vice President Global Sales, Telefonica, and LATAM at Allot. “We take pride in the knowledge that in addition to protecting Telefonica’s customers, we are enabling the company to achieve high service penetration rates and customer satisfaction for this premium security service.” Data analytics This new service, with on average 100 new and existing SMB customers subscribing per day, facilitates the personalization of the security solution throughout the company through its easy-to-use management portal. The portal provides data analytics for the company’s Web browsing behavior and allows them to set control policies.
We live in an information and data-led world, and cybersecurity must remain top-of-mind for any organization looking to both protect business operation critical assets. Businesses without proper cyber measures allow themselves to be at risk from a huge list of threats - from cybercriminals conducting targeted spear-phishing campaigns - like the 2018 Moscow World Cup vacation rental scam, to nation-state actors looking to collect intelligence for decision makers - no organization is safe from innovative cyber threats. Security solutions enterprises Organizations can then set the groundwork necessary to stop malicious activity and keep their business’ data safe The evolving threat space means organizations need to ensure they have the most innovative prevention and detection frameworks in order to withstand adversaries using complex and persistent threats. When implementing new security solutions enterprises must start by assuming that there is already a bad actor within their IT environment. With this mindset, organizations can then set the groundwork necessary to stop malicious activity and keep their business’ data safe. As there is no one silver bullet that truly stops all cyberattacks, organizations must adopt a multipronged approach to be widely adopted to stop adversaries. This must include tracking, analyzing and pinpointing the motivation of cyber actors to stay one step ahead through global intelligence gathering and proactive threat hunting. In addition, deploying new technologies leveraging the power of the cloud give a holistic view of the continuously evolving threat landscape and thereby secure data more efficiently. Traditional security approach In today’s landscape, the propagation of advanced exploits and easily accessible tools has led to the blurring of tactics between statecraft and tradecraft. Traditional security approaches are no longer viable when it comes to dealing with the latest trends in complex threats. To make defending against these threats even more complicated, adversaries are constantly adapting their tactics, techniques and procedures (TTPs), making use of the best intelligence and tools. CrowdStrike’s latest Global Threat Report tracked the speed of the most notable adversaries including Russian, Chinese, North Korean and Iranian groups. As the adversaries’ TTPs evolve into sophisticated attack vectors defenders need to recognize we are amidst an extreme cyber arms race, where any of the above can become the next creator of a devastating attack. Russian efficiency is particularly high; they can spread through an enterprise network in 18 minutes 48 seconds on average, following the initial cyber-intrusion. Sophisticated cyber weapons Actors tend to use a simple trial and error technique where they test the organization's network So, reacting to threats in real-time is a priority. Bad actors are extremely vigilant and committed to breaking down an organization’s defenses, and speed is essential to finding the threats before they spread. Actors tend to use a simple trial and error technique where they test the organization's network, arm themselves with more sophisticated cyber weapons, and attack again until they find a vulnerability. This has highlighted the need for tools that provide teams with full visibility over the entire technology stack in real-time in order to meet these threats head-on. Traditional solutions are scan-based, which means they don’t scale well and can’t give the security teams context around suspicious activity happening on the network. They lack full visibility when a comprehensive approach is needed. Businesses without proper cyber measures allow themselves to be at risk from a huge list of threats - like the 2018 Moscow World Cup vacation rental scam Malicious Behavior Through leveraging the power of the cloud and crowdsourcing data from multiple use cases, security teams can tap into a wealth of intelligence collated from across a vast community. This also includes incorporating threat graph data. Threat graphs log and map out each activity and how they relate to one another, helping organizations to stay ahead of threats and gain visibility into unknowns. Threat graph data in conjunction with incorporating proactive threat hunting into your security stack creates a formidable 360-degree security package. Managed threat hunting teams are security specialists working behind the scenes facing some of the most sophisticated cyber adversaries through hands on keyboard activity. Threat hunters perform quickly to pinpoint anomalies or malicious behavior on your network and can prioritize threats for SOC teams for faster remediation. In-Depth knowledge Security teams need to beat the clock and condense their responseIt is key for security teams to have an in-depth knowledge of the threat climate and key trends being deployed by adversaries. The TTPs used by adversaries leave are vital clues on how organizations can best defend themselves from real-life threats. Intrusion ‘breakout time’ is a key metric tracked at CrowdStrike. This is the time it takes for an intruder to begin moving laterally outside of the initial breach and head to other parts of the network to do damage. Last year, the global average was four hours and 37 minutes. Security teams need to beat the clock and condense their response and ejection of attackers before real damage is done. Next-Generation solutions When managing an incident clients need to be put at ease by investigations moving quickly and efficiently to source the root of the issue. Teams need to offer insight and suggest a strategy. This can be achieved by following the simple rule of 1-10-60, where organizations should detect malicious intrusions in under a minute, understand the context and scope of the intrusion in ten minutes, and initiate remediation activities in less than an hour. The most efficient security teams working for modern organizations try to adhere to this rule. As the threat landscape continues to evolve in both complexity and scale, adequate budget and resources behind security teams and solutions will be determining factors as how quickly a business can respond to a cyberattack. To avoid becoming headline news, businesses need to arm themselves with next-generation solutions. Behavioral analytics The solution can then know when to remove an adversary before a breakout occurs Behavioral analytics and machine learning capabilities identify known and unknown threats by analyzing unusual behavior within the network. These have the ability to provide an essential first line of defense, giving security teams a clear overview of their environment. With this at hand, the solution can then know when to remove an adversary before a breakout occurs. Attackers hide in the shadows of a network’s environment, making the vast volume and variety of threats organizations face difficult to track manually. The automation of responses and detection in real-time is a lifeline that organization cannot live without as adversaries enhance and alter their strategies. Adversaries continue to develop new ways to disrupt organizations, with cybersecurity industry attempting to keep pace, developing new and innovative products to help organizations protect themselves. These technologies empower security teams, automating processes and equipping security teams with the knowledge to respond quickly. Organizations can set themselves up for success by integrating the 1-10-60 rule into their security measures, giving them an effective strategy against the most malicious adversaries.
The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centers and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialized care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in pediatric health care, education and research. comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priorityAlso crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-Critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
Global and domestic threats have highlighted the need for tighter security across all verticals. One of the technologies that has redefined situational awareness and intrusion detection is thermal imaging. Once a technology exclusively manufactured for the military operations, thermal cameras today are deployed across hundreds of security applications and continue to see strong demand in existing and emerging commercial markets. With thermal technology, security personnel can see in complete darkness as well as in light fog, smoke and rain Technology Overview And Early Adoption What distinguishes thermal cameras from optical sensors is their ability to produce images based on infrared energy, or heat, rather than light. By measuring the heat signatures of all objects and capturing minute differences between them, thermal cameras produce clear, sharp video despite unfavorable environmental conditions. With thermal technology, security personnel can see in complete darkness as well as in light fog, smoke and rain. Originally a military developed, commercially qualified technology, the first thermal cameras for military and aircraft use appeared in the 1950s. By the 1960s, the technology had been declassified and the first thermal camera for commercial use was introduced. However, it wasn’t until the late 1990s - when FLIR Systems introduced a camera with an uncooled thermal detector - when the technology began to see substantial adoption beyond government defense deployments. Installations At Critical Infrastructure Sites In the 2000s, industrial companies were some of the first adopters of thermal, using the technology for predictive maintenance to monitor overheating and machine malfunctions. In the years following the September 11 terrorist attacks in 2001, there was an increase in thermal camera installations across critical infrastructure sites. Stricter security requirements drove the deployment of thermal cameras for perimeter protection, especially in the nuclear power sector. Thermal cameras produce clear video in daylight, low light or no light scenarios and their sharp images result in higher performing analytics In 2010, the U.S. Nuclear Regulatory Committee released its 73.55 policy, which states nuclear facilities must “provide continuous surveillance, observation and monitoring” as a means to enhance threat detection and deterrence efforts onsite. Because thermal cameras produce clear video in daylight, low light or no light scenarios and because their sharp images result in higher performing analytics, thermal cameras quickly became the preferred option for nuclear facilities. Likewise, following the 2013 sniper attack on PG&E Corporation’s Metcalf transmission substation, the Federal Energy Regulation Commission introduced the Critical Infrastructure Protection Standard 014 (CIP-014). The policy requires utilities to identify threats to mission critical assets and implement a security system to mitigate those risks. This statute also led to more thermal installations in the utility sector as thermal cameras’ long-range capabilities are ideal for detection of approaching targets beyond the fence line. The demand from both industrial and critical infrastructure entities, as well as other factors, helped drive volume production and price reduction for thermal, making the technology more accessible to the commercial security marketplace. Commercial Applications In recent years, the increasing affordability of thermal cameras along with the introduction of new thermal offerings has opened the door to new commercial applications for the technology. In the past, thermal cameras were designed for applications with enormous perimeters, where the camera needed to detect a human from 700 meters away. Locations like car dealerships, marinas and construction supply facilities can be protected by precise target detection, thermal analytic cameras providing an early warning to security personnel Today, there are thermal cameras specifically designed for short- to mid-range applications. Developed for small to medium enterprises, these thermal cameras ensure property size and security funds are no longer barriers to adoption. Lumber yards, recreation fields and sports arenas are some of the commercial applications now able to implement thermal cameras for 24-hour monitoring and intrusion detection. Affordable thermal cameras with onboard analytics have become attractive options for commercial businesses Innovation And Advancements Innovation and advancements in the core technology have also spurred growth in thermal camera deployment, providing faster image processing, higher resolution, greater video analytic capabilities and better camera performance. In particular, affordable thermal cameras with onboard analytics have become attractive options for commercial businesses that need outdoor, wide area protection. Car dealerships, marinas and construction supply locations all store valuable merchandise and materials outside. Without protection, these assets are vulnerable to vandalism and theft. However, by providing precise target detection, thermal analytic cameras provide an early warning to security personnel so that they can intervene before a crime is committed. By helping to deter just one incident, the thermal solution delivers a clear ROI. New Market Opportunities Not only are there more thermal cameras in use today than ever before, but there are also more thermal sensors being integrated with other multi-sensor systems, driving the adoption of thermal in new markets. For large perimeter surveillance applications, thermal is repeatedly being integrated with radar and drones to expand situational awareness beyond the point of fixed cameras. Users get immediate, accurate alerts of approaching targets and evidentiary class video for target assessment In the commercial market, thermal imagers are combined with optical sensors, analytics and LED illuminators into one solution that integrates with central monitoring station platforms. By bringing these technologies together, users get immediate, accurate alerts of approaching targets and evidentiary class video for target assessment. The result is a lower number of false positives, reducing the total cost of ownership for the solution. These multi-sensor solutions also feature two-way audio capabilities, which enable remote security officers to act as “virtual guards” and speak to intruders in real-time to dissuade them from illegal activity. The introduction of solutions that integrate all these state-of-the-art technologies under one unit reduces the amount of capital and infrastructure needed for deployment. Consequently, more small businesses and alarm monitoring companies can implement advanced perimeter security technologies like thermal sensors, some for the very first time. Thermal cameras have gone from military defense devices to widespread commercial security cameras Multi-Sensor Thermal Solutions Multi-sensor solutions featuring thermal are quickly gaining traction and opening the door to new business opportunities for the security channel. One of the primary reasons for the strong market interest in these systems is they enable integrators to increase their recurring monthly revenue (RMR). With intense price competition and eroding margins on CCTV equipment, integrators have to rely on RMR to grow their businesses. Offering remote video monitoring services and virtual guarding technologies is one of the best ways to do so. Additionally, there is a clear demand for it. Central stations are continually looking for new technologies to offer their customers and businesses are interested in economical alternatives to physical guards. In conclusion, thermal cameras have gone from military defense devices to widespread commercial security cameras that are a substantial segment of the outdoor security protection market. From nuclear power plants to construction locations, thermal technology is being implemented to secure sites around the globe.
Gunshot detection today is part of more physical security systems than ever before, and many manufacturers are developing interfaces to the latest gunshot detection technologies. Genetec has integrated ShotSpotter gunshot detection technology into its unified IP security platform, Security Center. Thanks to this integration, police departments and security professionals will be able to receive more actionable information, gain rapid access and detailed location insights when a gunshot situation occurs. Cloud-Based analysis software ShotSpotter uses wide-area acoustic surveillance that automatically gets activated when gunfire occurs ShotSpotter uses wide-area acoustic surveillance that automatically gets activated when gunfire occurs, providing comprehensive outdoor coverage on campuses and in complex urban geographies. ShotSpotter sensors and cloud-based analysis software triangulate and pinpoint the precise location of each round fired within seconds, the number of shots fired and provide an immediate gunfire alert with an audio clip. Data capture form to appear here! Detailed incident data is immediately sent to SST’s Incident Review Center (IRC), a secure data processing and alert validation facility, where acoustics experts analyze the data and qualify the incident in real-time 24/7. Once validated, an alert is sent directly into Genetec’s Security Center, all in under a minute. Once the alarm is triggered within Security Center upon gunshot detection, operators can quickly access video and other related data surrounding the location of a gunshot alert, and immediately visualize it on Security Center maps, leveraging the dynamic visualization capabilities of the Security Center Plan Manager. Genetec has integrated ShotSpotter gunshot detection technology into its unified IP security platform Gunshot identification software Stanley Security has announced a partnership with Shooter Detection Systems LLC (SDS), gunshot detection solutions provider. As an authorized dealer, STANLEY Security is now certified to sell, install and service SDS products and services. SDS’s Guardian Indoor Active Shooter Detection System combines acoustic gunshot identification software with infrared gunfire flash detection for a fully automated gunshot detection and alerting solution. The Guardian System immediately detects gunshots and simultaneously alerts building occupants The Guardian System immediately detects gunshots and simultaneously alerts building occupants and first responders within one second and with zero false alerts. Johnson Controls has announced that its exacqVision video management system now integrates with Databuoy Corp.’s ShotPoint acoustic gunshot detection and localization system to speed response time and heighten the decision-making process for local responders during active shooter situations. Integrated security systems Johnson Controls has also released the Detect360 Active Shooter Response (ASR) system, combining reliable gunshot detection with notification technology to provide immediate warning when a gunshot is fired within a building. By providing early notification and precise location of the shooter, the ASR system gives occupants time to find safety and allows police and security personnel to mitigate the threat up to 60 percent faster. Detect360 ASR gives first responders information as it develops at the scene, including shot location, number of shots, location of the shooter in near real-time and the ability to remotely monitor the situation through integrated security systems. It also collects forensic information that can later be used by law enforcement. The system supports multiple integration options, including video feeds from existing CCTV and intrusion systems, mass notification systems, access control systems and panic button/manual initiation systems. Detect360 ASR gives first responders information as it develops at the scene Public safety access points Listed as one of the most important new technologies debuted at CES 2019 by the Wall Street Journal and NBC News, Safe Zone also showcased its Safe Zone Gunfire Detector (GFD) at ISC West 2019. Priced at $149 per unit, the Safe Zone Gunfire Detector combines infrared and sound detection technologies with immediate cloud-based data analysis that can analyze more than 3,000 data points of each loud noise that exceeds ambient levels by a certain threshold. The system determines the location of shots fired, the number of shots, and the type Utilizing the data from multiple detectors simultaneously, the system determines the location of shots fired, the number of shots, and the type and caliber of gun being used. Within 10 seconds of the trigger pull, an alert is sent to Public Safety Access Points in the appropriate dispatch center, giving local 911 dispatchers all critical information on their computers. Reseller recruitment program Shot Tracer has launched a reseller recruitment program with a highly attractive on-boarding proposition for qualified dealers. Qualifying resellers can receive a Gunshot Simulator Kit valued at $1,000 when they commit to becoming a Shot Tracer dealer. Shot Tracer’s Eagle Gunshot Detection System easily integrates with virtually any security, alarm, surveillance and access system via contact closure – or wirelessly via IP integration. In fact, Shot Tracer gunshot detection sensors are as easy to install as a smoke detector, so there’s virtually no learning curve for installing dealers. The new Shot Tracer Reseller Recruitment Program includes an exclusive offer for installing dealers to receive a free Gunshot Simulator Kit, valued at over $1000, which is essential for demonstrating Shot Tracer Eagle Gunshot Detection sensors. Terms and conditions apply for qualifying resellers.
Video surveillance cannot address all the security challenges in education, but it is a valuable tool and among the least obtrusive options available. And the list of security challenges that video can address grows every day. Video systems can provide real-time monitoring of school premises and facilitate rapid response to incidents. New advances such as video analytics are currently underutilized in the education arena. Historically, video has been used as a forensic tool in the education market, providing critical information about an incident after the fact. But that generalization is changing. Today, networking enables video images to be shared throughout a school system, traveling over existing networks, empowering a more centralized security management structure, and making video more valuable. In particular, higher education institutions are more likely to view live video, given the larger campuses, greater number of buildings, and more public areas where staff and students congregate. Challenges for securing a school environment Panoramic cameras are one tool to address challenges, as a single 360-degree camera can replace between 4 and 5 PTZ camerasMultiple challenges in the education market for security goods and services (from a video perspective) include wide open spaces that make securing schools with video surveillance cameras difficult since the vast amount of coverage required can be cost-prohibitive. Second, state and federal regulations must be taken into account and balanced with the need to protect student privacy. Finally, schools and colleges face dwindling budgets, which means security solutions must deliver more coverage and functionality, while also being cost-effective to deploy. Panoramic cameras are one tool to address these challenges, as a single 360-degree camera can replace between four and five traditional pan-tilt-zoom cameras, resulting in fewer cameras and more coverage – all at a lower cost for hardware and licensing. Data capture form to appear here! Intelligent cameras with video analytics Video surveillance with video analytics can be deployed to monitor areas at certain times of day. For example, once school starts, there shouldn’t be a lot of activity in the parking lot or in particular areas around the school. For these situations, intelligent cameras with video analytics can be used to detect activity in those areas of interest to alert school security that something may need their attention. Radar detection is ideal for perimeters, where a device can be set up unobtrusively to alert when someone enters a particular area. ACC 6 video management software with Avigilon Appearance Search technology provides advanced video analytics search The goal in a potentially dangerous situation is to speed up response times. The faster you’re able to detect something using technology, the faster you’re able to respond. Therefore, being able to identify something happening in a parking lot and alert school resource officers could provide 30 seconds or a minute head start for response, which can get the school into a lockdown situation and get first responders on site more quickly. Video cameras with low-Light capability There are video cameras available with extreme low-light capability to see in near-dark or complete darknessIt’s been shown that using lighting at night can deter crime. However, it can be expensive to keep a building and grounds illuminated all night, every night. To mitigate these concerns and potential costs, there are video cameras available with extreme low-light capability that allows them to see in near-dark or in some cases complete darkness. This allows a school to save money by turning lights off while achieving a level of surveillance performance similar to daytime deployments. Facing above-average student incident rates and student disciplinary concerns at some schools, a school system in the United States sought to upgrade its video surveillance system to allow better local and remote monitoring in important areas. Avigilon high-definition cameras with self-learning video analytics and access control solutions were installed in 101 schools, and ACC 6 video management software with Avigilon Appearance Search technology provides advanced video analytics search. A deep learning artificial intelligence search engine can sort through hours of footage and allow operators to click on a button and search for all instances of a person or vehicle across all cameras on a site, quickly and efficiently.
Workforce management systems gather and analyze information and anomalies from security officers in the field. The information ranges from direct observations entered via mobile or desktop apps by officers on duty to reports from cleaning staff, the maintenance department, and CCTV operators. Taken together, the information yields business intelligence and data analytics at no additional cost. Trackforce is a provider of workforce management solutions specific to the security industry and its unique operational requirements. From tracking guard tours to managing incidents and officers remotely, the platform improves officer accountability, optimizes operations, and delivers actionable insights via a live dashboard to reduce vulnerabilities and enhance efficiencies. The platform is customizable and scales to each client’s business. Platform to control and identify risks “Corporate security teams deal with issues related to operational risk, facility security levels and design basis threats, and must contend with manmade, naturally occurring, and technological events,” says Guirchaume Abitbol, CEO and founder of Trackforce. “We provide them a platform that enables them to control and identify risks, deliver their service, and maintain security best practices.” Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications Trackforce serves large security guard companies and global organizations in diverse vertical market sectors and is expanding in facilities management. More than 200,000 professionals at over 20,000 customer sites in 45 countries use the platform. Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications, and generates data-rich analysis and key performance indicators (KPIs) that enhance monitoring and reporting. Reduces corporate risk Better management of corporate risk is a benefit of security workforce management. The Trackforce platform reduces corporate risk in four areas by: Managing multiple sites, located anywhere, with various threat levels, cultural differences, operating procedures, and regulations. Supporting a security budget and investment in new solutions by providing data necessary for budget approval. Keeping management informed about outsourced security services partners with relevant data, analytics, and transparency. Providing real-time data on risks and incidents so operations can be quickly optimized to ensure top-level security services. Identifying potential threats and risks The platform rapidly and accurately collates data (implied data or trends) based on user-selected parameters. Data- and intelligence-rich reports become available to managers from any location via a dashboard. All necessary information is displayed on a single screen in an uncluttered format.The ability to analyze current and historical data in real time empowers security managers to track patterns Reports can be downloaded and shared with stakeholders. The ability to analyze current and historical data in real time empowers security managers to track patterns, identify potential threats and risks, and implement preventative actions and strategies. Using data intelligence as benchmark Security teams will use data intelligence as a performance benchmark for resources required to accomplish site goals. They will also use this information to pilot and rationalize resource needs for impending contracts based on historical, descriptive (what happened), diagnostic (why did it happen), predictive (what will happen) and/or prescriptive data (how can we can make it happen). “For example, when a large company incurs incremental computer equipment theft, a supervisor can use the platform to review historical reports and identify patterns and anomalies,” says Abitbol. “The supervisor could then identify and proactively implement targeted strategies to mitigate the theft, such as modifying security routes, increasing patrols, or adjusting asset management protocols.” Enhanced control of security resources The Trackforce platform has been designed to serve clients at multiple regional and national locations and is available in many languages. The Command Center allows a security supervisor based at a central location to easily manage officers on multiple sites. The Command Center provides greater oversight and enhanced control of security resources The Command Center provides greater oversight and enhanced control of security resources. Management can compare locations and evaluate security with a customizable reporting dashboard for each site. The uniform platform uses the same reporting templates and processes for each secured and managed location, thus ensuring consistency and accurate benchmarking. Trackforce’s workforce management solution has low cost and presents a low barrier to entry, with systems that can be implemented in a short time.
The city of Bologna has chosen Wisenet video surveillance cameras to help it create a smart traffic management system. Bologna is the seventh most populous city in Italy. It is at the center of a metropolitan area of approximately one million people with a diverse range of traveling requirements within a very large area. The City has always invested in traffic control and monitoring systems with the aim to make travel easier and faster for its citizens. An example of this is a centralized traffic light management system which has been in operation since 2013 and has helped reduce travel times within the urban area. Video surveillance solution The purpose was to provide a tool to allow authorities to take strategic planning measures The City wanted to invest in a video surveillance solution which would allow the monitoring of 12 vehicle access gates to the city in order to provide authorities with reliable real-time information about urban mobility. The purpose was to provide a tool to allow authorities to take strategic planning measures and optimally redistribute the traffic load on the road network. After extensive research, which included the evaluation of a wide range of possible solutions, a decision was made to procure a total of 89 Wisenet cameras manufactured by Hanwha Techwin. The implemented solution consists of cameras dedicated to vehicle counting and classification, and ANPR cameras which have been installed on strategic gates. The cameras monitor both directions of travel to allow local authorities to study the most important and strategic vehicle access flows to the city. Detecting illegally parked vehicles This is made possible thanks to the latest generation of Wisenet cameras. By integrating high image quality and advanced video algorithms, Wisenet ‘intelligent’ cameras are able to enhance the value of video surveillance by supporting mobility and security in Smart Cities. 24 of the cameras installed are Wisenet XNO-6120R/TD bullet cameras equipped with Traffic Data 24 of the cameras installed are Wisenet XNO-6120R/TD bullet cameras equipped with Traffic Data, an edge based application developed in cooperation with Sprinx Technologies which facilitates the collection of statistical data about vehicle flow. By tracking the vehicles moving in a camera field of view, the application is able to provide information on vehicle counts, classification and average speed. 24 of the other cameras installed are Wisenet XNO-6120R/FNPs. These feature Roadway Licence Plate Recognition application which is able to help the local authority’s control room operators detect illegally parked vehicles and other traffic infringements. Built-In IR illumination Effective with all European number plate formats, the application has more than a 95% recognition accuracy whatever the environmental conditions, even when vehicles are moving at speeds of up to 150 km/h. The Wisenet XNO-6120R is a 2 megapixel bullet camera which is able to capture high definition images with the help of a 12x optical zoom, digital image stabilization with built-in Gyro sensor, a Defog feature and built-in IR illumination. Part of the Wisenet X camera series, the XNO-6120R features the World’s best Wide Dynamic Range (WDR), which performs at up to 150dB to produce clear images from scenes that contain a challenging mix of bright and dark areas and normally result in overexposed or underexposed images. Real time automatic incident detection The Wisenet X series provides an opportunity to run on-board third-party video analytics plug-ins The processing power of the Wisenet 5 chipset incorporated into the Wisenet X series provides an opportunity to run on-board third-party video analytics plug-ins for different applications, such as number plate recognition, vehicle counting/classification and real time automatic incident detection. Completing the camera line-up are 41 Wisenet SNP-L6233RH 2 megapixel 23x IR PTZ dome cameras which have been carefully located at major road junctions throughout the city, in order to allow control room operators to zoom in to see close up detail of any incidents. Traffic management solution “We are delighted with how easy it has been to successfully integrate the Wisenet cameras with our existing video management platform and our other supervision monitoring systems,” said Alberto Nuzzo, Head of Office 'Digital Infrastructure and Telecommunications', at Comune di Bologna, when commenting on the success of the traffic management solution. “The data captured by the Traffic Data and ANPR applications running onboard the cameras, is allowing us to far better manage the existing levels of traffic, whilst also helping us capture and store valuable data which we will be able to analyze to assist us to plan for the future. Our control room operators have been particularly impressed with the exceptional clarity of the images captured by the cameras and the data analytics capabilities of the system, which are enabling them to accurately visually verify what may be occurring and quickly take appropriate action.”
Siemens Mobility and globally renowned mission critical communications (MCX or MCC) enabler, Softil have jointly announced an agreement that will see a range of next generation communications solutions come to market for use in Long Term Evolution-Railway (LTE-R) railways as well as Mission-Critical Push-To-Talk (MCPTT) metro applications like underground/tram buses, etc. Siemens Mobility adopts Softil's BEEHD client framework to bring best-of-breed mission critical communications solutions to LTE-R rail networks; solutions will also support the UIC's FRMCS strategy to build a Global Rail Traffic Management System for the entire rail industry MCX solutions The MCX solutions will support the Future Railway Mobile Communications Systems of the UIC The MCX solutions will support the Future Railway Mobile Communications Systems (FRMCS) of the International Union of Railways (UIC) to build a Global Rail Traffic Management System (GRTMS) for the entire rail industry, bringing significant economic and operational benefits and efficiencies to operators in the process. "The rail industry is at the forefront of the mission-critical communication revolution and GSM-R based systems have already been replaced by LTE-R solutions in Asia Pacific (APAC) and the trend is expected to widen across other markets in 2019/20," says Pierre Hagendorf, Softil's CEO. "With Softil's BEEHD client framework at the heart of Siemens Mobility's next generation LTE-R offerings, the rail industry will have a range of supremely reliable solutions packed with rich communication features." The new radio system for the Railway industry has to guarantee the interoperability with GSM-R while delivering on these three main areas: Critical communications - Secure voice communication between driver and signaller, provision for emergency and group calls, real-time video imagery for any occurring incidents and the intelligent bearer for European Train Control System (ETCS) and Automatic Train Operation (ATO) operation; Performance communications - Track condition monitoring, Connected Driver Advisory System (C-DAS), on-train telemetry, maintenance of non-critical infrastructure, non-critical real-time video, wireless communication for on-train-staff; Business communications - passenger information system, passenger entertainment and passenger communication connections. Siemens Mobility will enable existing GSM-R users to develop a migration plan that will enable all of the above. BEEHD client technology LTE-R is the foundation for the railway variant of the 3GPP MCC over LTE/5G (MCPTT) standard "The rail industry is facing unprecedented challenges in handling increasing numbers of passengers and freight traffic loads," says Russell Clarke, General Manager, Mobile Communications at Siemens Mobility. "After careful analysis of market options, Siemens Mobility chose Softil's BEEHD client technology as the outstanding Software Development Kit (SDK) for our developers to build best-of-breed LTE-R communications solutions for the rail industry in the shortest timeframe." LTE-R is the foundation for the railway variant of the 3GPP MCC over LTE/5G (MCPTT) standard. What sets the LTE-R technology apart from the currently used GSM-R is that it brings the full power of broadband networks including voice, video, text, images, location and more and not just simple voice. LTE-R technology The Softil BEEHD framework is LTE-R compatible and will enable Siemens Mobility's solutions to deliver stable voice as well as data communications on trains running at speeds in excess of 400km/h. LTE-R technology makes possible live tracking of a train and transmitting railroad information to engine drivers, and also enables multimedia-based group calling and SMS services on top of voice call services. Additionally, real-time group/individual communication is made possible between train engineers and control centers. BEEHD IP communications solution is a cross-platform framework designed for system integrators BEEHD IP communications Softil's BEEHD IP communications solution is a cross-platform framework (SDK) designed for chipset vendors, device manufacturers, system integrators, application developers and service providers looking to accelerate the development of IP-based voice and video over LTE (VoLTE, ViLTE and MCPTT/MCX) solutions. The quality of the award-winning SDK is unmatched within the communications industry and BEEHD was proven to satisfy all required key performance indicators (KPIs) set by the 3GPP MCX standard, as well as often even stricter KPIs required by global carriers and service providers.
Upon hearing Pablo Picasso’s famous praise of art’s ability to clear ‘the dust of everyday life’, one’s thoughts could easily turn to one of Arizona’s newest landmarks, the Mesa Arts Center. Set proudly amidst the dust of the Sonoran Desert, the Mesa Arts Center is a striking complex of buildings, art installations, and public throughways, offering a rich blend of visual impressions in glass, water, stone, and metal, with splashes of vibrant color and metallic reflection. At more than 21,000 sq. feet, the award-winning $95 million campus is the largest and most comprehensive performing, visual and educational arts complex in Arizona, serving as a gathering point for the citizens of Mesa and region alike, seeking to enjoy the indoor and outdoor spaces, public events, classes, and art exhibitions. Ensuring safe, family friendly environment Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering pointThe presence of an adjacent light rail station and hosting of multiple festivals throughout the year further increase traffic to, from, and through the open planned site at various hours of the day, and on weekends and even holidays. The heart of the Mesa Arts Center complex is a grand promenade that knits together all of its pieces, while providing places for group gatherings, performances, and quiet reflection, comfort and relaxation. Ensuring a safe, family friendly environment is essential to fulfilling the role the Center plays as a gathering point for all walks of life. In addition to welcoming visitors to the Center, the open configuration of the complex invites commuters coming off the nearby light rail line to stroll through on their way to and from the station, and draw loiterers, would-be vandals, and itinerant populations (attracted to the semi-secluded spaces created by outdoor art installations and the complex’s fountains and water elements). Surveillance system for crime prevention Particularly outside of traditional hours of operation, such factors can increase the risk of nuisance crimes, vandalism, and petty theft, and potentially more serious crimes against visitors and staff, without a vigilant and comprehensive security and surveillance operation. Additionally, complex spaces, varied materials, and water elements increase risk for incident and accident without proper prevention and/or prompt response. A technical solution with proven power, performance, and reliability was paramount to ensure protection of property While customary approaches to similar venues have typically relied heavily on a combination of CCTV and human security guards, the size and complexity of the Mesa Arts Center campus makes a traditional manned guarding solution, even when supported by a typical surveillance technology, both cost prohibitive and potentially inadequate. Protection of property and campus safety The Mesa Arts Center is an architectural showpiece and regional destination, requiring comprehensive surveillance at all hours, every day of the year, under highly variable conditions. A comprehensive technical solution with proven power, performance, and reliability was paramount to ensure protection of property and the safety of everyone on campus. The City of Mesa, who operates the Center, in partnership with Scottsdale’s Surveillance Acquisition Response Center (SARC) and IDIS technology, provided a mix of surveillance cameras and network video recorders (NVRs) able to meet the varied requirements of a campus housing multiple art galleries, studios, performance spaces, walkways and cut-throughs, and outdoor gathering spaces; and support SARC’s innovative approach to virtual guarding, which incorporates military, police, and intelligence best practices and personnel to enhance traditional remote monitoring models and outcomes. Using Direct IP NVRs and cameras SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution SuiteThe City of Mesa’s previous successes implementing SARC and IDIS technology at the Mesa Grande Cultural Park made the integration of technology and monitoring selected for the Mesa Arts Center a natural fit. Featuring multiple IDIS DirectIP [model number] network video recorders (NVRs), and IDIS Direct IP [model number] cameras, with [feature set], at the heart of a comprehensive security posture, SARC monitors use IDIS’s powerful, modular, and feature-rich VMS, IDIS Solution Suite, and their unique military, law enforcement, and intelligence-derived protocols and best practices to support on-site personnel and cover the campus comprehensively at night and during other off-hours. Additionally, the IDIS solution also seamlessly integrates with, recording and managing footage from other camera installations, demonstrating the IDIS dedication to eliminating the common frustrations and complexities of security systems. SARC’s virtual guard protection The implementation of SARC’s virtual guard protection and protocols to support on-site personnel, and the highly visible, but seamlessly integrated, presence of IDIS surveillance cameras, as part of a total IDIS solution, have contributed to the Mesa Arts Center’s reputation as one of the region’s most welcoming and inviting community spaces among the area’s art lovers, families, and neighborhood’s workers (who regularly use the space without fear or discomfort as a gathering place for lunch or pathway to and from the local light rail station). The integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus 24/7, the integrated on-site and virtual guarding professionals identify, deter, and document threats to the campus and those within it, using innovative surveillance application bringing together IDIS’s highest quality remote viewing and VMS offerings and SARC’s remote ‘voice down’ virtual guarding protocol, which informs those under surveillance, in real time, that they are being watched and should leave the property immediately or face consequences. Keeping people and property safe The successful implementation of this solution has placed the City of Mesa and Mesa Arts Center management at the forefront of innovation in keeping the people, places, and property under their protection safe and secure, and marked them as leaders in responsible stewardship of taxpayer, grant, and donor dollars, through the implementation of a system that provides more comprehensive coverage, measurably better outcomes, and enhanced visitor experiences 24/7, year-round for a fraction of the cost of previous manned guarding solutions.
AlertEnterprise Inc., the physical-logical security convergence software company, announced that its Airport Guardian software has been selected by Los Angeles World Airports (LAWA) as the new Identity Management and Credentialing System (IMCS) at Los Angeles International Airport (LAX). Airport Guardian cyber-physical security software will be deployed to deliver a new level of converged security, identity and access intelligence, and enhanced customer experience across IT, physical and OT systems. “At LAWA, we work hard to provide a high level of safety, security, and service for our customers, communities, and stakeholders,” said Aura Moore, Deputy Executive Director - CIO of LAX. “We’ve selected AlertEnterprise software as our new Identity Management and Credentialing System for its integrated, configurable, and futureproof design. This new system will enable us to improve security, enhance customer experience, minimize risk, and proactively enforce compliance for many years to come.” Ensuring real-Time compliance With Airport Guardian software, LAX will be able to streamline and automate their entire badge lifecycle processWith Airport Guardian software, LAX will be able to streamline and automate their entire badge lifecycle process, from application to badge printing, and access provisioning. By automating core processes with role-based workflow and active policy enforcement, the airport can ensure compliance in real-time, which helps to eliminate costly auditing efforts. The deployment of Airport Guardian software will include a secure, web-based portal that will enable LAX personnel to manage employees, vendors, and visitors across their enterprise landscape. Applicants and Authorized Signatories will be able to start, save, and submit applications, including requesting access to critical areas that require additional approval. Streamline application processes With built-in schedule management, Airport Guardian software will help the LAWA Badge Office streamline application processes and enhance customer experience, including reduced wait times, and application status visibility to applicants and authorized signatories. The aviation content pack features DACS, STA, CHRC, Rap Back, and LMS integrations as part of the Airport Guardian software Airport Guardian software includes an aviation specific content pack comprised of Tenant Management, Incident Management, Asset Governance, built-in airport compliance, industry reporting, badge auditing, and process automation best practices. The aviation content pack features DACS, STA, CHRC, Rap Back, and Learning Management Systems (LMS) integrations as part of the Airport Guardian software. Airport Security Awareness training The Airport Guardian software’s powerful LMS integration feature is designed to assist LAX administration teams in tracking and enforcing mandatory training for personnel including active shooter, Airside Vehicle Operating Permit, and Airport Security Awareness training. “LAX is one of world’s premier and busiest airports, and we are thrilled that they have selected AlertEnterprise as part of their security modernization and digital transformation,” said Ruby Deol, AlertEnterprise Chief Operating Officer. “Our game-changing approach of converged cyber-physical security is helping to make airports and critical infrastructure around the world more secure while creating a positive workforce and customer experience.”
St Peter’s School, Cambridge, is an independent, co-educational secondary school in New Zealand. With over 1,000 students, 450 students living on site, and approximately 350 staff, St Peter’s is one of the largest boarding schools in the country. Around the clock site security and facilities management is imperative to ensure safety and deliver optimum operational efficiency. St Peter’s originally contacted Gallagher more than ten years ago for main gate security and access control for their gymnasium to assist with facility hire. “We needed a system that was modular, discreet, scalable, SQL based, and that allowed us to add and retrieve information via OPC,” said Gareth Pryce, ICT Manager at St Peter’s School. Since installation, the scale of the Gallagher system has grown considerably. St Peter’s has now integrated the Gallagher Security solution as their building management system on an impressive scale and the return on this investment has been significant. Central management software solution In buildings where we have purely installed the Gallagher system and nothing else, we are achieving a 30% energy saving"Gallagher’s central management software solution Command Centre is utilized to control all aspects of facilities management at St Peter’s School. The Gallagher solution monitors and controls heating, lighting, air conditioning, PIR’s, windows, read status and doors open/closed within all St Peter’s rooms. The installation of smart electricity meters, which can identify and quantify savings, is being utilized to measure and report energy savings across the site. “In buildings where we have purely installed the Gallagher system and nothing else, we are achieving a 30% energy saving,” said Gareth. “Return on investment is being seen within 6 to 24 months of a complete solution being installed, dependent upon the type of heating system and the staff within the building.” As a direct result of the Gallagher installation, an additional saving for the school on plant investment has been identified. Specifically, this can be seen in an increase in the life span of air conditioning units due to their reduced usage and the removal of time clocks on site due to the system’s ability to control all individual systems. Monitoring swimming pool temperature Command Centre helps to automatically facilitate health and safety protocols within the swimming pool complexSt Peter’s School’s continued commitment to fully utilizing the capabilities of the Gallagher system is evident in their most recent additions of an indoor swimming pool facility and Junior School building. The Gallagher system for the indoor pool has been configured to monitor the pool temperature, humidity, chlorine and wind direction. Business rules have been added to deliver appropriate responses, including the determination of whether to engage extractor fans, increase water filtration, or open the windows for passive ventilation. With complete control over all systems, Command Centre helps to automatically facilitate health and safety protocols within the swimming pool complex. An example of this can be seen in the way in which chlorination is monitored. Should the system detect a high level of chlorine in the water or atmosphere, windows are automatically opened for ventilation, the pump speed is increased to help restore chlorine levels in the water, and the access control system denies entry to the pool area until the monitors identify that the chlorine level has reduced. Integrating database with Command Centre St Peter’s has integrated their student database with Gallagher’s Command Centre software management platformSt Peter’s has integrated their student database – Synergetic – with Gallagher’s Command Centre software management platform, providing a single source of data and one central point of reference. This interface allows St Peter’s to create, update and remove individuals and their access groups within Synergetic and this information automatically updates the access control system. This ensures that any updates made in Synergetic are reflected in real-time in the Gallagher system, proving invaluable in terms of time efficiency, administration and reducing the margin for error. St Peter’s has an impeccable reputation for safety and security. Through the Command Centre platform, the school has managed to implement a highly efficient one-touch system to deliver enhanced site security for Assistance, Critical Incidents, and Full Site Lockdown. Contacting campus security team Utilizing any computer on site, both staff and students are able to quickly and easily contact the campus security team for assistance including an escort to their car after hours. Controlled by Command Centre, an Assistance request sends an SMS and email to security personnel identifying through the access control system the name and exact location of the staff member or student. Selected personnel on site have system permissions to initiate a full site lockdown across the campus Again, utilizing any computer on the campus, a Critical Incident can be registered in a single, simple, action. The system then alerts the Critical Incident team (including registered nurses, and staff trained in Critical Incident Stress Management) via SMS and email, providing information on the location where the incident has occurred. Initiating full site lockdown Selected personnel on site have system permissions to initiate a full site lockdown across the campus. This action can be achieved via any computer on site. Command Centre also sends an immediate notification to local police that the school is in lockdown. Simultaneously, all buildings across the site automatically respond to the lockdown by closing windows, locking doors, and initiating air conditioning to maintain the temperature. St Peter’s is committed to further reducing their carbon footprint through reducing energy use. During 2015, the school will invest even further control in their Gallagher system by installing heat recovery units which will eliminate the need for air conditioning at certain times of the year. “It’s about seamless system management,” said Gareth, “because of that control, we’ve experienced very real energy and cost savings.”
Village Roadshow Theme Parks (VRTP), Australia’s largest theme park operator, provides some of the most thrilling entertainment rides and slides available anywhere in the world. With its headquarters located on the Gold Coast, Australia’s holiday playground, it operates: Warner Bros. Movie World Wet ‘n’ Wild Water World Australian Outback Spectacular Sea World Paradise Country Sea World Resort and Water Park Over 5 million visitors per year, from families to thrill seekers, flock to this world of fun with action-packed shows and rides, marine and animal attractions, and adventure across seven large scale properties. Monitoring from Command Centre This enables monitoring from the Command Centre in the Gold Coast over all seven sites streamlining operationsWhen it comes to security, VRTP have always chosen access control and perimeter solutions supplier Gallagher as their long-term partner. A relationship that began in the mid-1980s, has grown to meet the expanding demands of each park. VRTP recently opened a new Wet ‘n’ Wild in Sydney, New South Wales, in December 2013. Two new parks based on Sea World and Wet ‘n’ Wild are currently under construction in Hainan, China. Wet ‘n’ Wild Sydney, opened to the public in December 2013, demonstrates Gallagher’s ability to extend security coverage across States, with its scalable and flexible solution. This enables monitoring from the main Command Centre in the Gold Coast over all seven sites streamlining operations. In the event of power loss from the main controller in the Gold Coast, Sydney sites have their own server backups to continue operations as normal. RFID wrists bands for staff access The model that VRTP and Gallagher have designed enables various operator levels to have separate divisions for creating cardholders. Different operator levels have authorized access to develop card holders for their sections. There are approximately 3,000 cardholders at all parks and growing. Wet ‘n’ Wild Sydney is the first Village Roadshow park to deploy staff RFID wrists bands that give them access to areas restricted by the public. Command Centre technology has given VRTP total site security across all parks VRTP’s guard workforce has been complimented by the Gallagher system working seamlessly together. Command Centre technology has also given VRTP total site security across all parks; within a year saving park operations approximately 20 hours a day in labor costs. Better visibility of services Gallagher delivers building automation and control through a high-level interface that provides strong communication between Gallagher Command Centre and the theme parks’ building systems. This has enabled integration to seven main panels and sub panels across the group giving security staff better visibility of all services, at all times. Efficiencies in alarm generation have improved with automatic escalation to the necessary staff member in a timely manner. Key industry challenges Health, safety, risk mitigation, and public relations Preserving assets and ambience Using integration to save costs and improve security efficiencies Gallagher technology used Gallagher Command Centre Gallagher T-Series Access Control Readers Gallagher high level video integration – more than 250 cameras Protection of marine animals Gallagher’s integrated security solution provides continuous surveillance across the parksAnimal safety and care is critical. Sea World is Australia’s premier marine park, with over 25 hectares (55 acres) of land. With a range of dolphins, seals, sharks, polar bears, and other marine life – their safety, and the reputation of Sea World, must be preserved. This also includes protecting Australian Outback Spectacular and Paradise Country animals and wildlife. Alongside video and alarm integration, Gallagher manages all primary entry points into parks. Once inside the parks, it manages restricted zones which include secured enclosures, particularly important for Sea World. Gallagher’s integrated security solution provides continuous surveillance across the parks, capturing any incidents which may occur on site. This is particularly important for Wet ‘n’ Wild water park which faces increased risk due to the nature of the environment. Wet ‘n’ Wild has been one of the group’s most successful theme parks with a growing attendance of approximately 1 million visitors every year. Investing in robust integrated system The VRTP security team has the ability to monitor and control from one locationVRTP are continually looking for ways to improve park operations, infrastructure, and processes to meet the needs of visitors and staff. With security taking a precedence in the last five years, VRTP made the decision to invest in a robust integrated system that to the public eye would go unseen. Gallagher’s strong history of service and the scope of their integrated security solutions gave VRTP confidence in selecting Gallagher for their upcoming internal infrastructure developments. With 250 cameras located discretely around all seven of VRTP’s properties, integrated back to the central control platform Gallagher Command Centre, the VRTP security team has the ability to monitor and control from one location. Intruder alarm management solution The integrated system plays an important role in securing the site overnight from would-be intrudersIn the Village Roadshow Studios, much importance is placed on securing assets, and protecting the privacy of high-profile guests. The Studios have attracted projects with a combined budget of around 2.5 billion dollars. There are eight large sound stages covering 10,844m2 (116,727 sq. ft), confirming it as one of the largest studios in the Southern Hemisphere. With intellectual property and assets that must be protected, the Gallagher 24-hour camera integration and intruder alarm management solution play a key role in protecting staff, visitors, and monitoring employee cash handling and service. The integrated system also plays an important role in securing the site overnight from would-be intruders. Duress alarm monitoring is a central integration used by security staff with 70 alarm zones across all parks. In the event of an emergency, a wireless help-call system can identify back to the Command Centre the name, description, and location via a detailed site plan for each park. This is a vital security element for protecting captive mammals and animals, and IT infrastructure.
Round table discussion
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