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Display solutions play a key role in SOCs in providing the screens needed for individuals and teams to visualize and share the multiple data sources needed in an SOC today. Security Operation Center (SOC) Every SOC has multiple sources and inputs, both physical and virtual, all of which provide numerous data points to operators, in order to provide the highest levels of physical and cyber security, including surveillance camera feeds, access control and alarm systems for physical security, as well as dashboards and web apps for cyber security applications. Today’s advancements in technology and computing power not only have increasingly made security systems much more scalable, by adding hundreds, if not thousands, of more data points to an SOC, but the rate at which the data comes in has significantly increased as well. Accurate monitoring and surveillance This has made monitoring and surveillance much more accurate and effective, but also more challenging for operators, as they can’t realistically monitor the hundreds, even thousands of cameras, dashboards, calls, etc. in a reactive manner. Lacking situational awareness is often one of the primary factors in poor decision making In order for operators in SOC’s to be able to mitigate incidents in a less reactive way and take meaningful action, streamlined actionable data is needed. This is what will ensure operators in SOC truly have situational awareness. Situational awareness is a key foundation of effective decision making. In its simplest form, ‘It is knowing what is going on’. Lacking situational awareness is often one of the primary factors in poor decision making and in accidents attributed to human error. Achieving ‘true’ situational awareness Situational awareness isn’t just what has already happened, but what is likely to happen next and to achieve ‘true’ situational awareness, a combination of actionable data and the ability to deliver that information or data to the right people, at the right time. This is where visualization platforms (known as visual networking platforms) that provide both the situational real estate, as well as support for computer vision and AI, can help SOCs achieve true situational awareness Role of computer vision and AI technologies Proactive situational awareness is when the data coming into the SOC is analyzed in real time and then, brought forward to operators who are decision makers and key stakeholders in near real time for actionable visualization. Computer vision is a field of Artificial Intelligence that trains computers to interpret and understand digital images and videos. It is a way to automate tasks that the human visual system can also carry out, the automatic extraction, analysis and understanding of useful information from a single image or a sequence of images. There are numerous potential value adds that computer vision can provide to operation centers of different kinds. Here are some examples: Face Recognition: Face detection algorithms can be applied to filter and identify an individual. Biometric Systems: AI can be applied to biometric descriptions such as fingerprint, iris, and face matching. Surveillance: Computer vision supports IoT cameras used to monitor activities and movements of just about any kind that might be related to security and safety, whether that's on the job safety or physical security. Smart Cities: AI and computer vision can be used to improve mobility through quantitative, objective and automated management of resource use (car parks, roads, public squares, etc.) based on the analysis of CCTV data. Event Recognition: Improve the visualization and the decision-making process of human operators or existing video surveillance solutions, by integrating real-time video data analysis algorithms to understand the content of the filmed scene and to extract the relevant information from it. Monitoring: Responding to specific tasks in terms of continuous monitoring and surveillance in many different application frameworks: improved management of logistics in storage warehouses, counting of people during event gatherings, monitoring of subway stations, coastal areas, etc. Computer Vision applications When considering a Computer Vision application, it’s important to ensure that the rest of the infrastructure in the Operation Center, for example the solution that drives the displays and video walls, will connect and work well with the computer vision application. The best way to do this of course is to use a software-driven approach to displaying information and data, rather than a traditional AV hardware approach, which may present incompatibilities. Software-defined and open technology solutions Software-defined and open technology solutions provide a wider support for any type of application the SOC may need Software-defined and open technology solutions provide a wider support for any type of application the SOC may need, including computer vision. In the modern world, with everything going digital, all security services and applications have become networked, and as such, they belong to IT. AV applications and services have increasingly become an integral part of an organization’s IT infrastructure. Software-defined approach to AV IT teams responsible for data protection are more in favor of a software-defined approach to AV that allow virtualised, open technologies as opposed to traditional hardware-based solutions. Software’s flexibility allows for more efficient refreshment cycles, expansions and upgrades. The rise of AV-over-IP technologies have enabled IT teams in SOC’s to effectively integrate AV solutions into their existing stack, greatly reducing overhead costs, when it comes to technology investments, staff training, maintenance, and even physical infrastructure. AV-over-IP software platforms Moreover, with AV-over-IP, software-defined AV platforms, IT teams can more easily integrate AI and Computer Vision applications within the SOC, and have better control of the data coming in, while achieving true situational awareness. Situational awareness is all about actionable data delivered to the right people, at the right time, in order to address security incidents and challenges. Situational awareness is all about actionable data delivered to the right people Often, the people who need to know about security risks or breaches are not physically present in the operation centers, so having the data and information locked up within the four walls of the SOC does not provide true situational awareness. hyper-scalable visual platforms Instead there is a need to be able to deliver the video stream, the dashboard of the data and information to any screen anywhere, at any time — including desktops, tablets phones — for the right people to see, whether that is an executive in a different office or working from home, or security guards walking the halls or streets. New technologies are continuing to extend the reach and the benefits of security operation centers. However, interoperability plays a key role in bringing together AI, machine learning and computer vision technologies, in order to ensure data is turned into actionable data, which is delivered to the right people to provide ‘true’ situational awareness. Software-defined, AV-over-IP platforms are the perfect medium to facilitate this for any organizations with physical and cyber security needs.
The Annual Fraud Indicator estimates that fraud costs the United Kingdom approximately £190 billion every year. The private sector is hit the hardest and loses around £140 billion a year, while the public sector loses more than £40 billion, and individuals lose roughly £7 billion. The effects of fraud can be devastating on both individuals and organizations. Companies can suffer irreversible damage to reputation and be forced to close, and individuals can experience significant personal losses. Everyone should be aware of the risks and take steps to protect themselves against fraudulent activity. Fraud detection technology Fraud detection technology has advanced rapidly, over the years and made it easier for security professionals to detect and prevent fraud. Here are some of the key ways that Artificial Intelligence (AI) is revolutionising fraud detection - with insight from Tessema Tesfachew, the Head of Product at Avora. An anomaly can be described as a behavior that deviates from the expected An anomaly can be described as a behavior that deviates from the expected. According to Tessema Tesfachew, “Autonomous monitoring and anomaly detection specifically, have made detecting fraudulent activity faster and more accurate. Machines can monitor data 24/7 as it comes in, build patterns of behavior that take into account seasonality and shifting trends, and identify events that don’t fit the norm.” For example, banks can use AI software to gain an overview of a customer’s spending habits online. Having this level of insight allows an anomaly detection system to determine whether a transaction is normal or not. Suspicious transactions can be flagged for further investigation and verified by the customer. If the transaction is not fraudulent, then the information can be put into the anomaly detection system to learn more about the customer’s spending behavior online. Accurate root cause analysis Root cause analysis goes one step further than anomaly detection, by allowing security professionals to pinpoint what caused the anomaly. Tessema explains how an example of this would be if a system detects that the rate of fraudulent transactions has increased. Root cause analysis would pinpoint the specific ATM or point of sale, where this increase is occurring. Swift action can then be taken to prevent fraudulent activity at that location in the future. Fewer false positives As mentioned, false positives can occur if a fraud detection system identifies behavior that goes against the norm, for instance, if a customer makes a transaction in a new location. In many cases, customers are required to complete identity verification to prove that a transaction is not fraudulent. Digital customer identity verification can help brands build a strong and reputable image. That said, forcing users to complete identify certifications regularly can cause frustration and harm the customer experience. AI anomaly detection AI fraud detection systems can carry out accurate data analysis in milliseconds and identify complex patterns in data AI anomaly detection is far more accurate and results in fewer false positives. Increasing the accuracy of anomaly detection helps companies improve customer relationships and build a strong reputation. This will have a positive impact on brand image and sales revenue. AI fraud detection systems can carry out accurate data analysis in milliseconds and identify complex patterns in data. Machines are more efficient than even the most skilled fraud analysts and make fewer errors. This is why AI fraud detection software is the preferred option in larger organizations. Importance of fraud analysts However, fraud analysts still play an important role in fraud prevention. Using a combination of human intervention and AI is usually the most effective approach when it comes to fraud detection. According to pymnts.com, innovative organizations now use a variety of AI and supervised and unsupervised machine learning to identify and protect against fraud. AI systems can complete time-consuming and repetitive tasks, such as data collection and analysis. This means that fraud analysts can focus their time and attention on critical tasks that require human intervention, e.g. monitoring risk scores. AI can automate processes and enhance the quality of the fraud analysts’ work. Conclusion In to Tessema Tesfachew’s opinion, “Fraud detection has become vastly more efficient and effective with the introduction of Artificial Intelligence (AI). Previously, methods for detecting fraudulent activities were still data-rich, but relied more on human intervention and expert bias, and were thus, more time consuming and prone to error.” AI technology, particular anomaly detection, has streamlined fraud detection and created a more efficient, and accurate system for detecting and preventing fraud. Covid-19 has increased the number of online transactions, which creates more opportunities for fraudulent activity. However, it also allows businesses to gain more information on their customers and enhance the capabilities of AI security software. It is more important than ever for organizations to utilize AI technology in fraud detection strategies.
The SolarWinds cyberattack of 2020 was cited by security experts as “one of the potentially largest penetrations of Western governments” since the Cold War. This attack put cybersecurity front and center on people’s minds again. Hacking communication protocol The attack targeted the US government and reportedly compromised the treasury and commerce departments and Homeland Security. What’s interesting about the SolarWinds attack is that it was caused by the exploitation of a hacker who injected a backdoor communications protocol. This means that months ahead of the attack, hackers broke into SolarWinds systems and added malicious code into the company’s software development system. Later on, updates being pushed out included the malicious code, creating a backdoor communication for the hackers to use. Once a body is hacked, access can be gained to many. An explosion of network devices What has made the threat of cyberattacks much more prominent these days has been IT's growth in the last 20 years, notably cheaper and cheaper IoT devices. This has led to an explosion of network devices. IT spending has never really matched the pace of hardware and software growth Compounding this issue is that IT spending has never really matched the pace of hardware and software growth. Inevitably, leading to vulnerabilities, limited IT resources, and an increase in IoT devices get more attention from would-be hackers. Bridging the cybersecurity gap In the author’s view, this is the main reason why the cybersecurity gap is growing. This is because it inevitably boils down to counter-strike versus counter-strike. IT teams plug holes, and hackers find new ones, that is never going to stop. The companies must continue fighting cyber threats by developing new ways of protecting through in-house testing, security best practice sources, and both market and customer leads. End-user awareness One of the key battlegrounds here is the education of end-users. This is an area where the battle is being won at present, in the author’s opinion. End-users awareness of cybersecurity is increasing. It is crucial to educate end-users on what IoT devices are available, how they are configured, how to enable it effectively, and critically, how to use it correctly and safely. Physical security network A valuable product that tackles cybersecurity is, of course, Razberi Monitor™, which is new to ComNet’s portfolio. Monitor™ is a software platform that provides a top-down view of the physical security network and ecosystem. Monitor™ is a software platform that provides a top-down view of the physical security network and ecosystem It monitors and manages all the system components for cybersecurity and system health, providing secure visibility into the availability, performance, and cyber posture of servers, storage, cameras, and networked security devices. Proactive maintenance By intelligently utilizing system properties and sensor data, Razberi’s award-winning cybersecurity software prevents problems while providing a centralized location for asset and alert management. Monitor™ enables proactive maintenance by offering problem resolutions before they become more significant problems. Identifying issues before they fail and become an outage is key to system availability and, moreover, is a considerable cost saving.
Paxton’s combined video management and access control platform, Paxton10, now allows administrators to manage multiple sites, spanning cities, countries, and even continents. Paxton10 Paxton10 is the newest and most powerful system, developed by the international security manufacturer, Paxton Access Limited (Paxton). The new system is critically acclaimed among industry experts, as well as a favorite for Paxton installers. One Paxton installer and the Managing Director of Seen Services, Bradley Lucas, said “Due to its simple out of the box installation process, this is our go to access control solution. The system can be managed with ease from anywhere. Our engineers love using it, as do our clients.” Multi-site management support Paxton has been developing Paxton10 platform, based on real-time feedback from their installers and end-users. This is to maximize the systems future potential for expanding businesses with multiple sites, and public spaces, such as campuses or healthcare facilities. The installer and customer needs are what continue to drive the direction of Paxton10, which is leading the way as a unique combined system that can support multi-site management. Paxton10 Cloud Services By utilizing Paxton10 Cloud Services, it is possible for up to 100 sites to be managed by a single Paxton10 server By utilizing Paxton10 Cloud Services, it is possible for up to 100 sites to be managed by a single Paxton10 server. To connect the sites via the user-friendly web-based software, an activation code is used to simply identify a Paxton10 controller at the destination and the system does the rest. The multi-site feature in Paxton10 can be set up in minutes, with minimal technical knowledge. It does not need a VPN or any additional infrastructure. Supports up to 1000 doors and cameras Even with multi-site, a single Paxton10 system can still support up to 1000 doors and 1000 cameras. Site administrators can add up to 50,000 users, with no additional license fees. This makes the system cost-effective and continuously scalable, at the touch of a button, using Paxton’s cleverly designed software. Thomas Faith, Senior Product Manager for Paxton10 at Paxton Access Limited explains “The most impressive thing about multi-site is its pure simplicity. Straightforward maintenance and setup have been our goal throughout its development.” Enhanced networking and connectivity Thomas adds, “Networking and achieving connectivity between sites can be notoriously complicated, as there is a myriad of technology to navigate. With multi-site, this is all in the background. What the installer or user sees is completely hassle-free as we really have made the usability intuitive and seamless.”
Paxton Access Inc. has launched the latest addition to their line of wireless access control solutions, the PaxLock Pro - Mortise, a smart lockset designed for quick and easy installation to conveniently secure external facing doors. Available in black or white fascia with an Eclipse or Galaxy handle, the PaxLock Pro - Mortise fits discreetly into a variety of environments. It is ideal for education and healthcare facilities, as well as commercial premises like corporate offices, warehouses, and retail outlets. The robust unit has a UL 10C fire rating and is UL 294 rated for the reliability of construction, performance, and operation, ensuring it is built to last. PaxLock Pro line The universal design enables quick and simple installation for Paxton’s dealers. The sleek, compact appearance makes this product aesthetically pleasing in a variety of environments. The PaxLock Pro - Mortise is the perfect solution for a modern office space or apartment building. The PaxLock Pro line is incredibly flexible for dealers and their customers, with the option to install in standalone mode, without a network, or with specific variants available as part of a Paxton10 or Net2 system. The new unit has a stylish and contemporary design to suit modern interiors and will fit seamlessly into its surroundings. The PaxLock Pro - Mortise is efficient for daily use, it goes into sleep mode when not in use to preserve battery life. Users can monitor events and battery status online, with alerts via email and SMS for added convenience and to ensure doors are always secure. Wired access control system PaxLock Pro – Mortise offers the security and convenience of a wired access control system but with the additional flexibility of wireless, resulting in quick and simple installation for minimal disruption. Samantha Cronin, Paxton’s Product Specialist, says, “When compared to a hard-wired solution, wireless door handles are a quick and cost-effective way to secure a door in a wide variety of building types. Building upon the knowledge gained from the past two generations of wireless door handles, the PaxLock Pro - Mortise offers the most comprehensive suite of certifications and features making the product suitable for more doors than ever." "For additional reporting features and centralized management, this can be used with either a networked Net2 or Paxton10 access control system. We always strive to meet our customers’ expectations and believe we have done that with this product.”
Paxton Access Ltd. (Paxton Inc.) is excited to introduce Paxton10, the company’s most powerful system yet. The system combines access control, video, free Bluetooth smart credentials (with zero license fees), feature-rich software and for the first time, Paxton10 cameras, all in one system. Paxton10 access control system Paxton’s Vice President Sales, Jonathan Lach, said “Using the latest technology to combine access events and video footage in one place, Paxton10 will simplify site management and security and offer customers something they’ve never seen before.” People really understand the need for a unified platform in the mid-market" Jonathan adds, “We believe it’s a game-changing system. From the feedback we have received so far, our installers are very excited about the direction we are going with Paxton10, particularly with the new technology. People really understand the need for a unified platform in the mid-market.” Easy installation and powerful system The innovative new product is available from Paxton’s approved distribution partners so customers can now start benefitting from their easy-to-install and most powerful system. Features of Paxton10 include: Access and video fully integrated on one, license free platform. Free Paxton10 smart credentials (zero license fees) – Bluetooth wireless technology allows smartphones, tablets, or smart watches to be used in place of traditional keys or electronic tokens. Remote management – It provides installers with the option to offer a full security management service to their clients. The software can be accessed from anywhere with an internet connection. Multi-site management functionality allows a single system to span buildings in different cities, states or countries. Paxton10 cameras – A first for Paxton, embedded with software engineered specifically for Paxton10. Modular, single door system – Ease of install and flexibility, with distributed intelligence to increase reliability. Scalable from 1 to 1000 doors and up to 1000 Fully compatible with Paxton products, PaxLock wireless door handles and video door entry system. Migration path from Paxton’s flagship Net2 access control system. Supported by wide range of installer tutorial videos and software wizards. Integrates with fire and intruder alarms to simplify building management. Paxton10 Installer Training Paxton is inviting installers to sign up for virtual Paxton10 Installer Training, to help them get familiar with the new system and offer their customers something new. The in-depth course will cover everything needed to install, configure, and maintain a Paxton10 system. Installers can register for Paxton10 training on the Paxton website.
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