Paxton Access Intercom: Audio, Video Intercom Systems

Across the world, the impact of the current pandemic has majorly disrupted how we function in our everyday lives, as a society, and the ways in which we do our jobs. Throughout, our personal safety and wellbeing, as well as that of our families, neighbours and colleagues, has been paramount - and adapting our day-to-day lives to meet social distancing measures has been a learning curve for us all. As we start to reassemble normal life, precautionary measures will continue to be put in place to achieve the universal aim of mitigating the spread of the virus as much as possible. As different countries reach new stages of this process, some parts of the world continue to live and work in lockdown, while some are beginning to open up. This means governments, as well as businesses and organizations, will need to think beyond one-way systems and sanitation stations to contain the risk of infection as more people begin to return to the outside world. Tracing the spread of COVID-19 Of course, this will need to be driven by higher-level support from leaders in government, healthcare and technology to develop innovative ways of tracking and tracing the spread of COVID-19. From contact tracing solutions, to self-reporting apps and thermal screening cameras – governments and businesses across Europe have a new responsibility to seek and reinforce the most effective ways to ensure people’s safety. These measures are particularly pertinent to those reopening their doors as lockdown eases, and those returning to a daily routine of commuting to and serviced office spaces. As more and more people begin to move through public and commercial areas, we will rely more on technology to run in the background to ensure safety and wellbeing is monitored - much like that of the everyday CCTV camera. Thermal temperature screening cameras One piece of technology that we can expect to see as more commonplace is the thermal temperature screening cameras and monitoring system. An example of this kind of device, is D-Link’s recently launched all-in-one, intelligent fever screening kit – which includes a dual-lens thermographic camera, blackbody calibrator, as well as integrated management software. Governments, as well as businesses and organizations, will need to think beyond one-way systems and sanitation stations to contain the risk of infection The premise of temperature screening cameras like this one, is to harness thermal imaging technology coupling it with AI to identify if a person is experiencing elevated temperatures, and raise the alarm automatically when someone at risk of spreading is detected. To monitor the progression or depletion of COVID-19, technologies such as AI facial recognition will play an important role in mitigating the risks of the virus spreading. Thermal cameras that use AI can easily capture and manage employee’s temperature and stop their entrance if a fever is detected. For this reason, such devices are normally installed in a doorway or entrance to a building to quickly detect and identify those displaying symptoms before entering a building. This type of surveillance will be detrimental to the management of COVID-19 in the world of a ‘new normal’ – as companies feel their way out and learn as they go along with people’s health and wellbeing continuing to be center of the mind. Just as lockdown has had an impact on physical as well as mental health, so too will the adjustment to living life post-pandemic. Not only in getting used to and dealing with the emotional and mental pressures of life on the ‘outside’ as they leave lockdown, but they also face the very real risk of contracting the virus and the worries they may have of spreading it. Appropriate installation of temperature screening Companies and organizations have a responsibility in these times to play a supportive role towards employees, such as allowing them to continue working from home until they feel comfortable to work in an office setting. Equally, as restrictions ease, employers have a duty to make the workplace a safe place that is able to uphold the wellbeing of staff, which is where, as we wait for a vaccine, we must make use of the available technology. However, in the case of the thermal camera, in order for it to deliver effective results, it must be installed appropriately. To support this, we have outlined some key points to consider when deploying a temperature screening camera here: Choose a solution that features a blackbody calibrator – a vital part for any temperature screening device. A blackbody calibrator is the basis for accurate calibration of infrared thermography devices and allows the device to accurately detect a fever. Check for facing windows or doorways and heat sources such as radiators as these increase the risk of stray heat or cold sources throwing off readings according to the ISO standard associated with this type of equipment Be wary of weather and changes in climate as the device will need time to acclimatise – in order for readings to be clear individuals coming in from outside must wait five minutes before being screened When mounted, the camera must face individuals head-on and in parallel with their face to capture the inner eye area which is crucial for temperature reading Consider an option using AI which will automatically recognize individuals based on photos in the system Check applicability and legality of temperature screening cameras before deploying There’s a long way to go before life will fully return to normal. In the meantime, and to help everyone along the way, it’s essential that the right measures are in place to protect the physical and mental wellbeing of those we are responsible for. For anyone who is exploring options, know that there is help out there to provide guidance and expertise on the solutions that will be right for you and your business - now, as we go through the remainder of lockdown, and as we slowly move back into everyday lives.

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorization and the appropriate credentials. The access control business, like many industries before it, is undergoing its own digital transformation But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customized and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms powers continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

The statistics are staggering. The death tolls are rising. And those who now fear environments that were once thought to be safe zones like school campuses, factories, commercial businesses and government facilities, find themselves having to add the routine of active-shooter drills into their traditional fire drill protocols. The latest active shooter statistics released by the FBI earlier this year in their annual active-shooter report designated 27 events as active shooter incidents in 2018. The report reveals that 16 of the 27 incidents occurred in areas of commerce, seven incidents occurred in business environments, and five incidents occurred in education environments. Deadly active-shooter events Six of the 12 deadliest shootings in the country have taken place in the past five years Six of the 12 deadliest shootings in the country have taken place in the past five years, including Sutherland Springs church, Marjory Stoneman Douglas High School, the San Bernardino regional center, the Walmart in El Paso and the Tree of Life Synagogue in Pittsburgh, which have all occurred since 2015. Although these incidents occurred in facilities with designated entry points common to churches, schools and businesses, the two most deadly active-shooter events since 2015 were the Route 91 Harvest music festival shooting in Las Vegas that left 58 dead and the Pulse nightclub killings in Orlando where 49 perished. As Christopher Combs, special agent in charge of the FBI field office in San Antonio, Texas, said during a news conference following the August 31 mass shooting in Odessa, Texas that claimed seven lives: “We are now at almost every two weeks seeing an active shooter in this country." Active shooter incidents Between December 2000 and December 2018, the FBI’s distribution of active shooter incidents by location looks like this: Businesses Open to Pedestrian Traffic (74) Businesses Closed to Pedestrian Traffic (43) K-12 Schools (39) Institutions of Higher Learning (16) Non-Military Government Properties (28) Military Properties—Restricted (5) Healthcare Facilities (11) Houses of Worship (10) Private Properties (12) Malls (6) What the majority of these venues have in common is they all have a front entrance or chokepoint for anyone entering the facilities, which is why any active-shooter plan must include a strategy to secure that entry point. Situational awareness in perimeter and door security Preventing people with the wrong intentions from entering the space is the goal" According to Paul Franco, an A&E with more than 28 years of experience as a consultant and systems integrator focusing on schools, healthcare and large public and private facilities, that while active shooter incidents continue to rise, the residual effect has been an increase in situational awareness in perimeter and door security. “Certainly, protecting people and assets is the number one goal of all our clients. There are multiple considerations in facilities like K-12 and Healthcare. Preventing people with the wrong intentions from entering the space is the goal. But a critical consideration to emphasize to your client is getting that person out of your facility and not creating a more dangerous situation by locking the person in your facility,” says Franco. High-security turnstiles “Schools today are creating a space for vetting visitors prior to allowing access into the main facility. Using technology properly like high-security turnstiles offer great benefits in existing schools where space constraints and renovation costs can be impractical.” What steps should they be taken when recommending the proper door security to ensure the building is safe As a consultant/integrator, when discussions are had with a client that has a facility in a public space like a corporate building, government center or industrial facility, what steps should they be taken when recommending the proper door security to ensure the building is safe and can protect its people and assets? For Frank Pisciotta, President and CEO of Business Protection Specialists, Inc. in Raleigh, North Carolina, a fundamental element of his security strategy is making appropriate recommendations that are broad-based and proactive. Properly identifying the adversaries “As a consultant, my recommendations must include properly identifying the adversaries who may show up at a client’s door, the likelihood of that event occurring, the consequences of that event occurring, determining if there are tripwires that can be set so an organization can move their line of defense away from the door, educating employees to report potential threats and creating real-time actionable plans to respond to threats. A more reactionary posture might include such thing as target hardening such as ballistic resistant materials at entry access points to a facility,” Pisciotta says. Veteran consultant David Aggleton of Aggleton & Associates of Mission Viejo, California recommends that clients compartmentalize their higher security areas for limited access by adding multiple credential controls (card + keypad + biometric), along with ‘positive’ access systems that inhibit tailgating/piggybacking such as secure turnstiles, revolving door and mantrap if your entrances and security needs meet the required space and access throughput rates. Integrated solution of electronic access control Defining a single point of entry in some public facilities is becoming the new standard of care according to many A&Es and security consultants, especially in a school environment. This approach allows a concerted effort when it comes to staffing, visitor monitoring and an integrated technology solution. The bottom line remains: most buildings are vulnerable to a security breach A proactive stance to securing a door entryway will use an integrated solution of electronic access control, turnstiles, revolving doors and mantraps that can substantially improve a facility’s security profile. The bottom line remains: most buildings are vulnerable to a security breach, so it’s not a matter of if there will be a next active shooter tragedy, it’s only a matter of where. Enhancing access control assurance “There is no easy answer to this question,” says Pisciotta referring to how a secured entrance can deter an active shooter. “There have been at least two high-profile incidents of adversaries shooting their way into a facility through access control barriers. So, if the threat so dictates, a ballistic resistant might be required.” He concludes: “There is obviously no question that turnstiles, revolving doors and man traps enhance access control assurance. Electronic access control is easy to integrate with these devices and providing that credentials are secure, approval processes are in place, change management is properly managed and the appropriate auditing measures in place, access control objectives can be met.”

Paxton’s longstanding access control system, Net2, receives its latest software update. The highly anticipated new feature, Checkpoint Control, supports COVID-secure sites. This additional functionality helps Net2 users protect employees and visitors by monitoring and approving people as they enter buildings. Throughout the first half of 2020 the creation of Checkpoint Control was underway, along with the unforeseen global spread of the coronavirus COVID-19. During this time lockdown and social distancing restrictions in many countries heightened the need for the update to be rolled out globally, in a timely fashion. Since then Paxton’s Development team has worked tirelessly preparing the release alongside other vital COVID-secure Net2 updates. Thermal scanning hardware Paxton’s U.S. Senior Product Manager Jeremy Allison said: “At Paxton, people are at the heart of everything we do and this year our focus is bringing people back to work safely. Following on from the successful introduction of Occupancy Management, we are introducing Checkpoint Control. Designed to help businesses ensure their COVID-secure guidelines are being followed before staff enter a site.” Designed to help businesses ensure their COVID-secure guidelines are being followed before staff enter a site" The Checkpoint Control functionality follows on from Paxton’s successful introduction of Net2 Occupancy Management and integration with thermal scanning hardware. Both were released for Net2 in July 2020. These features work simply and seamlessly together to reduce the risk of spreading COVID-19 around populated buildings. Temporary access levels Jeremy Allison further explains “Net2 Checkpoint Control allows a site to assign temporary access levels to one or more users that will remain in place until they have either been manually validated or badged through a specific door. This allows Net2 system administrators to ensure all staff and visitors pass through a designated checkpoint at a frequency that can be configured to suit the business requirements." "It also offers the flexibility to split staff between multiple checkpoints to help maintain social distancing and not overrun an area”. Access permissions feature Checkpoint Control works in just two simple steps: Step 1: System Setup Specific doors or areas of a building are designated as checkpoints, such as the main entrance or reception. End users are then given access to that checkpoint using their normal access token, with the limited access point managed via the access permissions feature within the Net2 software. Step 2: A manual or automated verification takes place to validate further site access Access can be verified manually in person or by using technology to support automated validation. The automated process works by identifying a person via their access credentials, which can then be followed by a thermal scan to further increase protection against the spread of Coronavirus. Once identity, and where relevant, an individual’s health and well-being has been approved, the checkpoint will validate and grant further building access. Virtual traffic lights Paxton has produced an on-demand webinar called the definitive guide to COVID-secure buildings Net2 v6.05 also includes new functionality to further enhance the Net2 Occupancy Management feature. New virtual traffic lights can be used on screens to indicate occupancy levels with no need for integrated traffic light hardware. This will further support social distancing by informing the end user of whether the current occupancy of the area they are about to enter is safe for them to do so, working alongside Checkpoint Control to reduce bottlenecks and overcrowding. Occupancy Management override is also included in this new update. Should there be an emergency, this functionality allows selected people to enter an area that is at capacity, such as a first aider or senior manager. Checkpoint Control and the new additions to Occupancy Management functionality are available exclusively with Net2 Pro software. In conjunction with the updates, Paxton has produced an on-demand webinar called the definitive guide to COVID-secure buildings. This is an ideal starting point for installers looking to understand more about social distancing and COVID-secure guidelines.

Security and monitoring firm Ecl-ips, has bought Bristol-based alarms specialist, Security Group, to expand its services to clients. Ecl-ips is a CCTV and access control system designer and installer based in Worcestershire which has always strived to offer clients the most advanced solutions it can. Its current preferred partners are Avigilon, part of Motorola Solutions, for CCTV and Paxton, for access control. Meanwhile, Security Group specializes in designing, installing, maintaining and repairing intruder alarms. With Security Group’s expertise in alarms Ecl-ips will be able to offer clients a comprehensive security and safeguarding solution. Security Group has been a family run firm since 1996 and has provided its services to private individuals, the public sector and businesses throughout the south-west of England. Intruder alarm system Like Ecl-ips, Security Group has built up a reputation for the quality and professionalism of its services. Each intruder alarm system that Security Group installs is certified to BS EN50131, BS 8243 and PS6662 standards. This gives added peace of mind since they comply to National Police Chiefs Council (NPCC) policy and meet the requirements of the Security Systems and Alarms Inspection Board (SSAIB). Both companies have fully trained and security screened engineers. While Security Group is SSAIB registered, Ecl-ips is NSI-Gold approved thus providing all their customers with confidence in their services.

Midlands-based firm, Ecl-ips, is using its expertise in providing monitoring, CCTV and access control, to offer organizations a range of back to work solutions to keep customers, visitors and staff safe as the company continue to mitigate the risks from COVID-19. Occupancy Management Solutions With more businesses opening up Ecl-ips can help occupancy counting to ensure social distancing is maintained. Ecl-ips can offer Avigilon’s occupancy counting feature, as part of its video management software and Avigilon Cloud Services (ACS). Through the use of advanced technology, the occupancy counting feature provides an easy and streamlined way to count and identify the number of people in a building. Ecl-ips can also offer Paxton’s access control system Net2. Paxton has added an occupancy management feature to the software. This allows employers or facilities managers to limit the number of people in any given area of their building; either barring access or sending an email/text to the manager when a space nears capacity. It will work across multiple areas of a site and can be set to operate a one in, one out system to support social distancing measures. Remote Access Control Ecl-ips is now able to offer an upgrade of the Net2 software which Paxton unveiled in May. This expanded the ability of facility managers to manage access to buildings remotely reducing the physical contact required for people to enter and leave those buildings but still maintaining their security. This followed the launch of web-based version of Net2 and its Paxton Connect app which meant this software is available wherever the users are. Face Mask and Face Covering Detection The wearing of face coverings is now compulsory in the UK for users of public transports and face masks are either mandatory or strongly advised for staff in a number of workplaces. Additionally, the wearing of face coverings is advised in shops and other indoor places. Avigilon has developed technology to detect if there are breaches in rules associated with the wearing of face masks or coverings. This can provide an alert so security staff or managers and Ecl-ips can customize this solution to provide an audible warning to those committing any breaches of rules. Social Distancing Guidelines Support In its latest software release scheduled for this month Avigilon’s most advanced cameras will identify breaches of social distancing guidance and again this can provide an audible warning. The technology can also demonstrate to those managing commercial spaces or other buildings like schools or healthcare settings where there are potential bottlenecks and so social distancing will be difficult. This will allow managers to make changes within the buildings, for example, by only allowing people to walk in one direction through a corridor to reduce the numbers having to be in close proximity to each other. Contact Tracing Capability Meanwhile, Ecl-ips is also a specialist in Avigilon’s access control system. This can be used with Avigilon’s CCTV system to assist with contact tracing if employees are found to need to isolate after showing symptoms of COVID-19. This is because of the advanced technology providing a record of staff accessing buildings and being able to correlate to video footage of staff on CCTV. Thermal scanning Some organizations are using thermal scanning as part of their solution for opening up businesses by detecting staff or visitors that may have raised temperatures and require health screening. Paxton has made improvements to Net2 to allow installers to integrate the system with thermal scanners more easily. Ecl-ips can also offer thermographic cameras and advise if they are the right solution for the customer. Aaron Kernaghan, Managing Director of Ecl-ips, said, “Ecl-ips is a well-established CCTV, access control and monitoring firm. We are ensuring that we are operating in a COVID-19 secure manner and are keen to assist organizations get back to work safely.”