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Userful™, a pioneering provider of IT solutions for core enterprise operations, has announced seven industry-first enhancements for its Infinity Platform that was launched spring of 2023.

Scalable, and secure platform

Userful’s software-defined AV over IP platform provides a full suite of integrated AV applications built on an IT infrastructure that is centrally managed, scalable, and secure. 

It eliminates the operational silos and complexities inherent in traditional AV deployments, and operates on IT standards and protocols, reducing TCO and freeing customers from the constraints of restrictive proprietary AV hardware.

Userful’s new enhancements

1. Most Advanced High-Power Video/Audio Processing Engine on Earth

Userful’s engine operates at an unmatched 96 4K60FPS max throughput compute

Userful has integrated NVIDIA’s most advanced GPU, Ada Lovelace, with its Chronos Video Engine on its Infinity Platform, making Userful’s solution a pioneering-edge software-defined AV over IP platform.

Benchmarking shows that Userful’s platform has up to 2x the compute of its next closest competitor in AV, and 24x the compute of traditional proprietary pioneers in AV hardware. Userful’s engine operates at an unmatched 96 4K60FPS max throughput compute.

2. World’s First End-to-End 8K Platform

In addition, Userful’s engine can now deliver 24 8K60FPS, which is unrivaled encoding in the industry. Userful is also announcing the launch of its 8K performance uClient adapter, which is the first enterprise-class 8K decoder.

This groundbreaking pairing can aggregate multiple sources into a single 8K stream, ready for delivery through 8K LED controllers and/or to 8K LED walls and LCDs. 

Real-time aggregation technology

Fewer controllers, less sync concern, and maximum control through a software-defined architecture

Through Userful’s real-time aggregation technology, the creation of a single 8K output enables the highest performance and lowest cost deployment of the most advanced control room and video walls in the industry. 

Fewer controllers, less sync concern, and maximum control through a software-defined architecture.

3. First Browser-Based Soft KVM for Operations centers - Secure & Low Latency

After several iterations and improvements in latency and security, Userful formally announces its operations-center-class soft-KVM, uConduct 2.0, as an augmentation of Userful’s quad-play for modernized control rooms.

Userful’s browser-based approach can be operated offline (air-gapped from the Internet) or online. uConduct provides operators with simplified workflows while ensuring secure access and low latency performance (<100ms depending on network design). 

Enterprise-class security

Competitive offerings require a separate application, necessitating additional service

uConduct provides enterprise-class security for most commercial (non-military) deployments. Moving to a soft-KVM architecture enables customers to reduce their cost-per-operator by as much as 75 percent.

For clarity, competitive offerings require a separate application, necessitating additional service and maintenance, as well as additional hardware.

4. Browser-Based AV Controls

Userful’s new uControl 2.0 enables both layout switching and whole-enterprise environmental switching. With the touch of a single button, different layouts and different sources (audio/video) can be activated on different screens and different rooms.

Scalability testing has confirmed support for up to 200 active screens and LED walls.

5. Next-Generation Audio Service Management

Userful has brought its leadership and years of experience in source management into the audio world

In partnership with Dante Audio, Userful’s AV engine becomes the first that can map a single audio source to many enterprise AV applications.

Userful has brought its leadership and years of experience in source management into the audio world enabling more effective and intuitive mapping of audio sources including the integration of Dante Audio.

6. World’s Most Robust Tool for Centralized IT Management of Distributed AV Services

A first-of-its-kind private management system, Userful’s Global Cluster Manager is the world's only secure cloud-based solution for AV over IP deployments that offers unparalleled distributing, monitoring, and managing capabilities.

GCM empowers IT departments to efficiently oversee and scale their organization's AV over IP servers. 

Secure server management

Capable of managing up to 10,000 clusters, comprising up to 5 video engine servers per cluster

As the enterprise expands its infrastructure, GCM becomes indispensable, providing secure server management, resource distribution, and comprehensive monitoring across the organization. This innovative approach ensures real-time visibility into implementation growth through a unified control point, safeguarding sensitive data throughout the process.

Capable of managing up to 10,000 clusters, comprising up to 5 video engine servers per cluster, yielding 50,000 servers for a total compute of up to 10M CPU cores and 400,000 GPUs under management. Translation: Unlimited platform scalability.

7. Broadest Software-Based End-Point Management in Industry

Userful supports endpoints running WebOS 4.1 and later, Android 12, Tizen, and API management of Novastar and Megapixel controllers.

By deploying soft clients at the edge, Userful can reduce adapter hardware and decoder hardware while enabling admins to monitor and manage displays as nodes. 

Management functions

Management functions on the corporate network include screen power management, scheduled update groups, locking of peripherals, and image quality management.

Userful will showcase these groundbreaking innovations at Integrated Systems Europe (ISE) in Barcelona in 2024, reaffirming its dedication to pushing the boundaries of AV technology for enterprise IT. 

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