At ISC West 2026, Motorola Solutions is unveiling its latest advancements aimed at redefining the role of enterprise security systems. The event highlights the shift from mere surveillance to integrated systems that not only observe but also comprehend and act upon potential threats, aiding organizations in maintaining operational continuity and compliance.
The company's expanded platform showcases solutions addressing the unique security and operational requirements of sectors such as healthcare, retail, government, and education. These systems demonstrate their capability by tackling diverse scenarios, such as identifying and addressing potential liabilities, like a blocked fire exit in schools or liquid spills in hospital corridors, before they escalate into serious issues.
Real-Time Operational Intelligence
According to Jehan Wickramasuriya, senior vice president of Security & Resilience Software at Motorola Solutions, "For decades, security has focused on applying AI to visually detect and investigate incidents while neglecting the immediate and effective response to a detected incident."
By employing agentic AI, the cognitive workload on human operators decreases, transforming surveillance from passive observation into an actively managed, autonomous response system, thereby allowing personnel to prioritize specific safety needs.
Intelligent software Layer
Today's enterprises demand solutions with hybrid flexibility, combining on-premise and cloud systems. At Motorola Solutions’ booth 14059, attendees can explore how a comprehensive ecosystem integrates video feeds, alerts, and access controls through an intelligent software layer that automates monitoring processes. This innovation recognizes patterns, verifies threats, and initiates necessary actions efficiently compared to traditional human monitoring.
Key features include:
- Agentic Response & Orchestration: Formerly known as Inform, 'Operator' facilitates seamless data integration from video, access, and sensor systems, forming a comprehensive overview that aids in executing complex incident responses. Enhanced situational awareness is achieved through automated camera tours and audio analytics, supplemented by Blue Eye's remote video monitoring services for proactive threat management.
- AI-Powered Platform: The platform's new hybrid intelligence includes expanded Visual Alerts and a new AI-driven Assist Chat interface. This setup allows operators to quickly evaluate system data and obtain contextual insights, thereby amplifying the scalability of security teams. The platform also supports advanced camera models, including the Avigilon H6A Dual Head and Avigilon H6A PanoPTZ, offering broad coverage and AI-powered subject tracking across large areas.
Through the unification of AI-enabled cloud and on-premise systems, Motorola Solutions empowers businesses to transcend traditional monitoring approaches, focusing on their unique operational challenges to foster safer, more resilient environments. To witness the future of unified security, visit Motorola Solutions at booth #14059 during ISC West 2026.
Motorola Solutions arrives at ISC West 2026 with a clear message for enterprise security leaders: the job of a modern security system is no longer just to watch. It is to understand, act and support business continuity through integrated systems that help organizations remain resilient and compliant.
The company is showcasing its broadest platform expansions to date, featuring solutions tailored for the distinct security and operational needs of verticals, such as healthcare, retail, government and education. From detecting a blocked fire exit in a crowded school hallway to flagging a liquid spill in a hospital corridor – before they become liabilities – the new portfolio demonstrates how physical security technology is evolving into a real-time operational intelligence layer across the enterprise.
Real-time operational intelligence
"For decades, security has focused on applying AI to visually detect and investigate incidents while neglecting the immediate and effective response to a detected incident," said Jehan Wickramasuriya, senior vice president, Security & Resilience Software, Motorola Solutions.
"By shifting the cognitive load from the human operator to agentic AI, we’re turning passive monitoring into autonomous, orchestrated response. This repositions teams to spend less time managing screens and more time focused on their unique safety needs."
Intelligent software layer
Modern enterprises require solutions that offer hybrid flexibility spanning on-premise and cloud systems.
At Motorola Solutions’ booth 14059, visitors can experience how an expanded, unified ecosystem of video feeds, visual alerts and access control, powered by a new intelligent software layer, transforms manual monitoring into automated action by recognizing patterns, verifying threats and executing next steps with a level of speed and consistency that human monitoring alone may miss.
Among the highlights are:
- Agentic Response & Orchestration: ‘Operator’ (formerly Inform) bridges the gap between detection and action, unifying data across video, access and sensor systems into a cohesive view to orchestrate and execute complex incident response. This is supported by automated camera tours and audio analytics in Alta Video for greater situational awareness. The recent addition of Blue Eye remote video monitoring provides enterprises with a virtual guard, providing 24/7 human-led threat interception and talk-down capabilities.
- AI-Powered Platform: New hybrid intelligence advancements include expanded Visual Alerts capabilities, which will integrate SOPs and run alongside regular analytics on a new appliance to further automate threat triaging. Additionally, the introduction of Assist Chat provides operators with an AI-driven interface to quickly query system data and gain contextual insights, significantly increasing the scalability of security teams. The AI platform is supported by improved and expanded camera models that include the Avigilon H6A Dual Head bi-directional security camera and Avigilon Intercom Touch, a single access control unit combining a camera, reader and intercom. Additionally, the Avigilon H6A PanoPTZ pairs 360-degree panoramic coverage with AI-driven subject tracking across expansive environments.
By unifying cloud and on-premise systems enabled by AI, Motorola Solutions’ latest advancements empower enterprises to move beyond the screen and focus on the specialized operational challenges of building safer, more resilient organizations. Experience the future of unified security at ISC West 2026 by visiting Motorola Solutions at booth #14059.
