Biometric Security

Allegion US, a provider of security solutions, technology and services, launched Allegion Optimize™, a mobile application created to unify and streamline management of select Allegion products within one easy-to-use tool built with customers' needs in mind. The release coincides with the latest firmware update for the award-winning LCN Senior Swing Series Auto Operator, making it the first device to utilize Optimize. Key features allow installers and facility teams to calibrate, adjust, maintain and troubleshoot the LCN Senior Swing with just the app, resulting in greater efficiency, precision and safety. Facility management workforce Optimize creates a single, unified experience that reduces time and friction in device commissioning, diagnostics and firmware updates across connected Allegion solutions via Bluetooth® connection. By providing support throughout the device's life cycle, facility teams not only gain improved efficiency but better insight into the data and controls that help keep their openings running smoothly. "Between 2018 and 2033, it's predicted that up to 50 percent of the facility management workforce will retire," said Emily Zentz, Allegion product manager, automatic operators. "As new facilities professionals step into the industry, it's imperative that technology advances in line with their growing expectations. The Optimize app answers that call, positioning Allegion's line of auto operators with a modern experience." Greater level of control Setting adjustments, troubleshooting and calibration on the LCN Senior Swing is now even easier. In-app calibration, diagnostic tools, firmware updates and data management enable installers and facility teams to have a greater level of control over their buildings. Once the LCN Senior Swing is installed, the installer can run the calibration cycle from the app. This allows them to be safely on the ground and watch the door more closely to determine whether further adjustments are needed. Users can fine tune the settings on the Optimize app without removing the cover on the Senior Swing or climbing a ladder. When troubleshooting, Optimize provides details for any error codes or notifications, so the user can quickly review, digest and act upon that information before engaging with technical support. Multiple product categories Allegion Optimize won't stop with the LCN Senior Swing. It is designed to be the new unified device management mobile application that will simplify the commissioning, configuration and ongoing maintenance of future Allegion connected devices across multiple product categories. Plans to support additional auto operators and electronic locks will be announced later this year. Allegion Optimize is available now in the Apple App Store® and Google Play™ store for use with LCN auto operators.

VIVOTEK, a global security solutions provider, and March Networks®, a pioneer in video surveillance and business intelligence, will exhibit together at ISC East 2026, Nov. 4-5 at the Javits Center in New York, booth 206. Under the theme of Connected Intelligence for Modern Security, the companies will demonstrate how bringing together video, AI, cloud, business intelligence and third-party systems gives customers clearer operational insight and faster ways to act on it. Clearer operational insight "Our teams have spent the months since the merger focused on one thing: creating real value for customers and partners, both new and long-standing," said Net Payne, Chief Sales & Marketing Officer for the combined March Networks and VIVOTEK organization. "Customers need to know where loss and inefficiency are happening, which locations need attention right now, and that their video is secure and retrievable whenever they need it. By connecting video with AI and business data, we help them find those answers and act on them quickly." Since the April merger, teams across both companies have been connecting technologies and expertise to create practical new capabilities. ISC East attendees will see: C•CURE access control in Command Enterprise: Access control integrated within March Networks Command Enterprise Software, so operators can monitor video and access events in one interface and respond faster. Searchlight integration with VORTEX: March Networks Searchlight AI analytics and business intelligence, now integrated with VIVOTEK’s VORTEX VSaaS platform to turn video from more locations into actionable insight. Chroma24: VIVOTEK’s Chroma24 AI low-light technology, delivering true-color video in near-dark conditions for clearer identification at night. March Networks and VIVOTEK are part of Delta’s Intelligent Building Technologies business, backed by Delta’s global technology, manufacturing and supply chain capabilities. ISC East attendees can visit March Networks and VIVOTEK at booth 206 to see Connected Intelligence in action.

The digital transformation of buildings is accelerating – and so are the expectations placed on security and facilities managers. In a landscape where cost pressures, compliance demands, and user convenience collide, the ability to extend digital control and automation is a major advantage. However large or small the premises, connecting digital access with complementary systems helps achieve this. “We can work with our customers to implement a new integration-ready digital access solution from scratch. Here we encourage them to adopt platforms which are ‘open’ to some degree: this simplifies ongoing scalability and ensures they are future-proofing this investment,” says David Moser, SVP & Head of Digital Access Solutions at ASSA ABLOY Opening Solutions EMEIA. “Alternatively, we can extend the reach, functionality, and connectivity of an existing security or access system with compatible technologies which administrators continue to control from their existing, familiar interface. This way we create more joined-up knowledge and information for the business.” Extending digital control Connecting digital devices such as battery-powered locks, mobile-operated padlocks, electromechanical door devices, biometric readers, or electronic escape route technology can become a first step to transforming a fragmented building system into a cohesive, responsive network. It is straightforward, for example, to replace access points’ mechanical locking with wireless locks and then integrate these seamlessly with existing access management software. One interface still controls everything. This ensures the legacy system adapts to evolving needs and reduces the overhead of multiple standalone solutions being managed in parallel. “Integration can also break down operational siloes, fostering collaboration between security, facilities, and IT teams as well as day-to-day efficiencies that business leaders will notice on the balance sheet,” adds Moser. “Integrating visitor management with an access system, for example, helps create a convenient contactless check-in experience. Integrating company digital ID with room booking software, and room access, removes unnecessary manual admin. And so on.” The overall result of increased connectivity is not only a more secure environment, but also an efficient and future-proof one. What follows are just 5 among the many practical, actionable benefits. Toggling between platforms Besides added security, the most obvious benefit of extending an existing access system is the simplification of daily operations. Instead of toggling between platforms, security managers have one unified interface for configuring, monitoring, and auditing building performance across every connected device and site. Such consolidation within a familiar environment reduces staff training needs and minimizes human error. This quickly translates to lower admin costs which are sustainable over the long term. Making visible real-time audit trails and status updates for more openings ensures greater transparency and accountability. This additional functionality – and much more – is available by extending an access solution with proven, trusted devices. Data-driven efficiency and risk reduction The additional data generated by an extended digital access system is not merely informative. Improved space utilization analytics, for example, provide insights into how and when areas of a building are used. This real-time intelligence allows organizations to adjust their physical footprint and energy consumption, trimming the costs of under-utilised spaces. For facilities managers who face budget constraints, this alone may quickly generate a measurable ROI. Predictive risk management can bring another operational boost. By analyzing patterns in access events – such as repeated failed attempts or unusual entry times – security teams can anticipate and prevent incidents before they occur. This shift from reactive to proactive security not only enhances safety but also reduces the likelihood of breaches or regulation violations. Compliance and the threat landscape Extending the capacity and connectivity of a system can enable organizations to meet compliance demands while adapting to their specific security challenges, including the growth in hybrid cyber-physical security threats. ENISA’s 2025 Threat Landscape report highlights the increasing sophistication and convergence of cyber-physical threats, noting that attackers are now exploiting vulnerabilities across both digital and physical systems to maximize their chance of success. Digitalising access at more openings is one way to close security gaps. Here, of course, compliance with standards such as ONVIF and OSDP ensures customers choose a future of effective interoperability. Smarter credential management Key and digital credential handling are streamlined when businesses do not deploy multiple access systems or workflows at the same premises. Users no longer need to juggle multiple fobs, cards, or keys. Instead, they rely on one programmable credential for access across all their authorized openings. This simplification not only improves user experience; it also cuts overhead by reducing the time spent issuing, tracking, and deactivating credentials. Savings are especially significant when equipping and connecting doors which are currently secured with mechanical locks. Fewer lost or duplicated keys helps to reduce emergency rekeying costs and the need for unplanned service visits. Fitting wireless locks to these openings brings an easy cost-management win. Scalability with future-proof systems For organizations of every size and type, scalability is critical. No one can perfectly anticipate what is ahead. A trusted integration partner provides ongoing, region-specific support and certified solutions tailored to local standards – ensuring seamless deployment and compliance. Where appropriate, extending control can future-proof an existing system without requiring businesses to start again from scratch. As new devices and technologies emerge, a flexible, connection-ready platform can continue to evolve, without costly overhauls, by the incremental addition of connected devices. This adaptability ensures that security managers are not locked into outdated systems, but instead have a scalable, forward-looking solution that grows with them. ASSA ABLOY’s connected digital access solutions “Security managers may not know what comes next. But with a connected system, built on architecture which enables even greater connectivity in the future, they do not need to,” says Moser. “ASSA ABLOY offers a vast and growing range of connectable solutions designed to plug directly into any new or existing access system. Extending the reach of control, with this suite of devices and solutions, helps them prepare their premises for what’s ahead.” ASSA ABLOY’s suite of connectable digital access solutions includes the following: Aperio® Wireless Locks: Seamlessly integrated with over 130 access control systems, enabling centralized management of previously mechanical access points, with support for online and offline operation, RFID cards, mobile credentials, and a wide range of lock types. ABLOY® CUMULUS: A cloud-based, mobile-first platform providing easy integration of digital access devices and mobile access through open APIs and SDKs, with full audit trails and real-time status monitoring. CLIQ® Programmable Keys & Cylinders: Combining mechanical security with electronic access management, offering more than 60 cylinder and padlock variants plus intuitive, connectable management software and integration capabilities. ABLOY® Electric Locks: Meeting compliance standards for high-security, high-traffic doors and integrating seamlessly with access control, alarm, and building management systems for real-time security and safety monitoring. effeff Electric Strikes: The gold standard in door strike technology, enabling convenient remote unlocking at the push of a button and seamless integration with access control, intercom, and building management systems. effeff ePED® Electronic Escape Route Technology: Electrically controlled panic exit devices that combine certified safety, compliance, and integration with access control and security systems for safe emergency egress. Control iD Biometric Readers: Featuring advanced facial and fingerprint recognition, operating as standalone solutions or integrated with access control systems for scalable, secure access management.

ODVA is pleased to announce that CIP Security™ has been formally certified by TÜV Rheinland to meet the applicable requirements of IEC 62443-4-2 at Security Level Capability 3 (SL-C 3). Security Level 3 protects against intentional violation using sophisticated means from attackers with moderate resources, IACS specific skills, and moderate motivation. Achieving formal certification that the CIP Security Specification complies with the IEC 62443 standard reinforces the position of the technology as the definitive security framework for EtherNet/IP™ products, simplifying the compliance path for product manufacturers incorporating CIP Security. Definitive security framework IEC 62443-4-2, part of the IEC 62443 series, defines the technical cybersecurity requirements for components used in an industrial automation and control system (IACS). CIP Security is an application layer network extension of EtherNet/IP that provides data integrity (rejecting altered data), authentication (verifying trusted identities), authorization (blocking unauthorized commands), and confidentiality/encryption via TLS and DTLS for automation devices. Certification of CIP Security, and use of this technology in products, significantly lowers the barrier for product manufacturers seeking to achieve their own IEC 62443-4-2 certification. This certification also firmly establishes CIP Security as the natural compliance tool to meet requirements imposed by the European Union (EU) Cyber Resilience Act (CRA) by satisfying core technical and secure-by-design requirements related to confidentiality, integrity, and authentication. Industrial network technology The CRA was created to strengthen cybersecurity in a broad range of products with digital elements and connectivity, and it therefore pertains to many products used in all types of operational technology (OT) applications. “Achieving this certification is a significant accomplishment and further strengthens the position of EtherNet/IP as a leading secure industrial network technology,” said Dr. Al Beydoun, President and Executive Director of ODVA. “This represents an important milestone for EtherNet/IP technology and further demonstrates ODVA's commitment to advancing secure industrial communications and supporting the cybersecurity needs of our members and the broader industrial automation community.”

CREST, the global non-profit accreditation body for the cybersecurity industry, today published new guidance urging the financial services sector to unify its cybersecurity posture across the entire market ecosystem. The new whitepaper, titled ‘Cyber Resilience in Financial Services: A whole ecosystem approach,’ looks at the interconnected roles of financial institutions, financial supervisors and cyber service providers, and sets out a practical maturity pathway to help build collective resilience across the industry. Strength of individual institutions As the adoption of Artificial Intelligence for cyber security expands both within the financial institutions and their service providers, the importance of a coordinated approach to responsible use and testing increases too. The paper highlights that cyber resilience in financial services depends on more than the strength of individual institutions. Financial institutions operate within a wider system that includes shared infrastructure, technology and data providers, specialist cyber firms and public authorities. A weakness in one critical part of that system can affect the resilience of the whole. It sets out three core areas of responsibility: financial institutions building and maintaining resilience across critical business services; supervisors establishing proportionate expectations and understanding risk across the wider financial system; and cyber service providers supplying trusted specialist expertise, independent assurance, testing and response capability. Wider financial system Nick Benson, CEO of CREST, said: “Financial services are among the most interconnected and systemically important parts of any economy, so cyber resilience has to be developed across the whole ecosystem. Financial institutions, supervisors and cyber service providers each have a distinct role, and the strength of the system depends on their capability developing together.” “This is particularly important as countries strengthen their cyber resilience and build local capability. International standards can provide a common foundation, while investment in local providers, practitioners and supervisory expertise creates sustainable capacity within the market. This paper provides a practical model that jurisdictions can adapt to their own starting point and use to plan that development over time.” Capability developing together Josh Magri, CEO, Cyber Risk Institute, said: “Financial sector cyber resilience depends on how well institutions, supervisors, and specialist providers coalesce around a common view of risk and maturity. At CRI, our work on harmonised frameworks, like the CRI Profile and Maturity Model, and proportionate, evidence-based risk management approaches reflects this principle.” “This paper offers a practical model for assessing those interdependencies and sequencing improvement across the wider ecosystem. Non-profits like CREST and CRI, working in partnership with the rest of the ecosystem, are key enablers in this complex and critical effort.” Developing sufficient local capacity A key focus of the whitepaper is how the model can support countries and markets at different stages of cyber maturity. Many jurisdictions face challenges in developing sufficient local capacity for more complex cyber security services. Experienced providers and practitioners may be concentrated in a small number of markets, while local firms may have more limited access to specialist experience, training, recognized qualifications and complex engagements. The paper sets out practical ways to address this, including mentoring, partnerships between international and local providers, knowledge transfer, access to recognized training and examinations, capacity-building programmes and structured pathways towards independent accreditation. Local financial institutions CREST’s Cyber Accelerated Maturity Programme, CREST CAMP, is included as one example of this approach. It combines standards, training, mentorship and progression through the CREST Pathway to support the development of local financial institutions and providers, and help build sustainable, high-quality provision within the financial sector. The whitepaper also proposes maturity pathways for each of the three groups, helping jurisdictions assess their current position, identify gaps and plan development over a multi-year period. The model progresses from baseline mapping, cyber hygiene and initial standards through to independent assurance, advanced testing, stronger supervisory capability and intelligence-led testing and resilience. Independent quality assurance It identifies three priorities for strengthening cyber resilience across the financial ecosystem: measuring maturity across the whole ecosystem and its shared dependencies, adopting a common language across institutions, supervisors and providers, and providing targeted development support where capability needs to accelerate. The paper also highlights the role of international and non-governmental organizations in supporting this work through standards, frameworks, technical assistance, independent quality assurance and capacity-building.

Teledyne Gas and Flame Detection, a portfolio of safety instrument businesses of Teledyne Technologies Incorporated, and Teledyne Flir, a Teledyne Technologies company, will showcase their latest innovations in gas/flame detection and thermal imaging at ADIPEC 2026. Taking place in Abu Dhabi on November 2-5, visitors will discover several new advances taking the spotlight on a shared booth (Hall 9-booth 9413). For Teledyne Gas and Flame Detection, the main attraction will be FREEDOM, its new-generation gas detector range comprising a trio of models to suit performance requirements and budget. For instance, the X model features certified hot-swap technology for cartridge replacement under power in hazardous areas, while the XP is designed for explosive atmospheres and meets SIL2/SC3 certification requirements. Common electronic architecture Built around a common electronic architecture, all FREEDOM models blend modularity with intelligent connectivity and simplified maintenance. The Teledyne GF SYNC® Bluetooth app enables users to configure, calibrate, and diagnose FREEDOM detectors directly from a mobile device, with support for automatic certificate generation. Teledyne GFD will also highlight its Saudi manufacturing partnership with Industrial Detection Solutions (IDS), which has received Aramco approval for products manufactured in the Kingdom. These include the DM-Tox toxic gas sensor and FP-LEL and IR-LEL combustible gas sensors, supporting local supply chains and industrial development. Enclosed-space safety recommendations The PS500 personal multi-gas detector will feature as part of the booth’s marine safety focus. Certified to the EU Marine Equipment Directive, the PS500 can monitor up to five gases, including CO₂, O₂, CO, H₂S, and LEL. Its capabilities support the latest maritime enclosed-space safety recommendations, including new recommendations for CO₂ monitoring. Other Teledyne GFD highlights include GDCloud™ for secure data sharing, compliance reporting and field-event visualization, alongside MethaSense Trace and GS700 handheld detectors for methane emissions monitoring (which utilize Flir optical gas imaging - OGI - technology). Also present will be the Spyglass™ Xtend triple-infrared flame detector, which offers simultaneous detection of hydrogen and hydrocarbon fires. Thermal inspection instruments “ADIPEC provides an ideal opportunity for visitors to explore how our latest technologies address the evolving demands of industrial safety. From FREEDOM’s serviceability and connectivity to locally manufactured, Aramco-approved products and marine gas monitoring, we’re demonstrating practical solutions that support safer, more efficient operations.” — said Thomas Moeller, VP of Sales and Marketing, Teledyne Gas and Flame Detection. Teledyne Flir will present a broad selection of thermal inspection instruments, including the E8 Pro, i65, E96, T560, and T865 thermal cameras, with dual field-of-view options available on selected models. The K85 thermal imaging camera, Si2-Pro and fixed Si2A Pro acoustic imaging solutions, as well as the Scout Pro thermal monocular, extend the display at ADIPEC. Quantitative OGI system The exhibition is also set to feature Flir’s OGI portfolio, including the GF77LR, Gx320 ATEX-rated camera, and QL320 quantitative OGI system, enabling operators to identify and assess gas leaks from a distance. A key Flir attraction at ADIPEC will be ADGiLE 2.0, a newly enhanced automated gas emissions monitoring solution. Combining OGI, advanced analytics, and configurable camera sensors, the platform provides continuous monitoring of methane and VOCs, as well as hydrocarbons. Blending pan/tilt functionality with environmental analysis and incident management tools helps distinguish genuine emission events from potential false alarms, while remote access supports faster investigation and response. Potential false alarms “ADIPEC is an important meeting point for organizations looking to improve safety, reliability and environmental performance. Our combined offering demonstrates how advanced imaging, intelligent monitoring, and established detection technologies can provide operators with greater visibility across their facilities.” — said Steve Beynon, Sales Director, EMEA, Optical Gas Imaging (OGI), Teledyne Flir. Visitors to the shared booth will be able to discuss their specific requirements with specialists from both businesses and explore technologies supporting safer, more efficient industrial operations.

Control room operators face a tricky and ever-growing list of responsibilities. Every day, they're expected to monitor dozens, sometimes hundreds, of camera feeds, identify suspicious behavior, and respond quickly when something goes wrong. Add in a constant stream of alerts, many of which turn out to be false alarms, and it's easy to see how even the most experienced security professionals can become overwhelmed. Indeed, in the UK alone, there are an estimated six million CCTV cameras, with around one in 70 publicly owned. A human, or team of humans, cannot possibly be expected to keep on top of every single one of those devices without missing something. Monitoring multiple locations Recently, the UK's Centre for the Protection of National Infrastructure (CPNI), now part of the National Protective Security Authority (NPSA), uncovered a challenge faced by many security operators known as the vigilance decrement, where concentration can begin to decline after just 20 to 30 minutes of continuous monitoring. A study of 42 professional CCTV operators, published in Applied Ergonomics, found that they detected only around half of the target behaviours during a 90-minute video review task. For security teams working long shifts and monitoring multiple locations, this presents a significant challenge. Missing an incident can have serious consequences, yet expecting operators to maintain the same level of concentration throughout an entire shift simply isn't realistic. Identifying unusual activity The result is that operators spend less time reviewing routine activity, have faster responses to threats This is where AI-powered video analytics makes a huge difference. By automatically identifying unusual activity, filtering out unnecessary alerts, and highlighting events that require attention, AI can help operators work more effectively and focus on what matters most. The result is that operators spend less time reviewing routine activity, have faster responses to potential threats, and there are more opportunities for security professionals to apply their experience and judgement where it's needed. Breaking the cycle of alarm fatigue Traditional video surveillance systems have often relied on motion detection and basic rules to identify potential security incidents. While useful, these technologies can also generate large volumes of unnecessary alerts. A tree branch moving in the wind, an animal crossing a perimeter, or a delivery vehicle stopping near a building can all trigger a false alarm. Now imagine this happening across hundreds of cameras, throughout an eight- or twelve-hour shift. Operators can quickly find themselves dealing with a seemingly endless queue of notifications, most of which turn out to be harmless. Over time, this can lead to alarm fatigue. When operators are repeatedly presented with false alarms, they may become less responsive to new notifications, increasing the risk of a genuine threat being overlooked. This isn't a reflection of their professionalism or experience, but a natural response to information overload. Persistent alarm fatigue It can also make it harder for organizations to demonstrate the value of their security investments The consequences extend beyond missed incidents. Persistent alarm fatigue can contribute to stress and burnout, slow response times, and place additional pressure on security teams that may already be stretched. It can also make it harder for organizations to demonstrate the value of their security investments. Simply adding more cameras, hiring more operators, or increasing training isn't necessarily the answer. Instead, organizations need to consider how technology can reduce the volume of information operators must process and ensure that the alerts reaching them are genuinely useful. Smarter alerts, faster responses AI-powered video analytics is helping to address this challenge by making surveillance systems more intelligent and proactive. Rather than simply detecting movement, modern analytics can identify objects, recognize patterns and provide greater context around what's happening within a camera's field of view. For example, a traditional system might generate an alert every time something moves near a perimeter fence. AI analytics can help distinguish between an animal passing through, an authorized vehicle following its usual route, and someone loitering near a restricted entrance. Operators can then focus on the activity that warrants further investigation, rather than spending valuable time reviewing harmless events. Providing relevant information The system identifies potential concerns and provides relevant information Advances in vision-language models are taking this a step further. These technologies can interpret and describe activity within video footage, helping operators understand what's happening without having to manually review every camera feed. This shift is gaining momentum across the industry. The Security Industry Association's 2026 Security Megatrends report identifies the automation of security operations centres as a leading trend, highlighting opportunities for AI to support activities such as incident reporting and filtering lower-priority alarms. Importantly, the aim isn't to remove operators from the process. Much of this technology takes an agentive AI approach, where AI assists human decision-making rather than acting independently. The system identifies potential concerns and provides relevant information, while operators remain responsible for assessing situations and deciding how to respond. For security teams, this creates an opportunity to improve situational awareness while reducing the pressure of constant monitoring. Identifying threats before they escalate One of the most valuable capabilities of advanced video analytics is its ability to identify unusual behavior and patterns over time. Consider a vehicle driving slowly around a business park. On its own, this might not appear suspicious. However, if the same vehicle returns on three consecutive evenings, stopping near a restricted entrance before leaving, it could indicate someone assessing the site's security arrangements. An operator working a single shift might not notice the connection, particularly if the activity occurs across several days. But AI analytics can help identify recurring patterns and flag them for further investigation. Identifying recurring incidents These capabilities also offer benefits beyond immediate security monitoring The same principle applies to other scenarios. Someone repeatedly approaching a restricted area, a person remaining in an unusual location for an extended period, or a vehicle traveling against the normal flow of traffic could all trigger an alert based on predefined rules or patterns of behavior. With the right information available, security teams can investigate potential threats earlier and respond before an incident escalates. These capabilities also offer benefits beyond immediate security monitoring. Analytics can help organizations identify recurring incidents, understand how spaces are being used and make more informed decisions about patrols, staffing and security resources. For multi-site organizations, this can be particularly valuable, allowing security teams to identify trends across locations rather than treating each incident in isolation. Making investigations faster and more effective AI can also significantly reduce the time required to investigate incidents after they occur. Reviewing hours of recorded CCTV footage has traditionally been a painstaking process. Investigators may need to search through multiple camera feeds to identify a person, vehicle, or sequence of events, often under considerable time pressure. Advanced video search and synopsis technologies can simplify this process by condensing lengthy recordings into a much shorter visual summary. Events and objects captured at different times can be presented together, allowing investigators to identify relevant activity quickly while retaining links to the original footage and timestamps. For example, an investigator looking for a particular vehicle can search footage based on characteristics such as color, type, or direction of travel, rather than watching hours of recordings manually. For police forces, local authorities and private security teams, these capabilities can make a substantial difference to investigations, reducing the time spent searching through footage and helping important evidence reach the right people sooner. Demonstrating the value of intelligent video AI-powered video analytics can also deliver a measurable return on investment Alongside the operational benefits, AI-powered video analytics can also deliver a measurable return on investment. An Omdia survey of 140 end users across North America and Europe found that more than 85% of organizations achieved a return on investment from their video analytics deployments within one year. More than half reported seeing returns within the first six months, with banking and manufacturing reporting particularly strong results at 95% and 90%, respectively. Evidently, intelligent video can deliver value far beyond traditional surveillance. Improved incident detection Reducing false alarms can help operators use their time more effectively, while faster investigations can lower the resources required to review footage. Improved incident detection and response can also help organizations minimize disruption, protect assets and strengthen their overall security posture. There are benefits for installers and integrators too. By introducing advanced analytics into existing video management systems, they can help customers get more value from their security infrastructure, while offering additional capabilities that can evolve alongside operational needs. Rather than viewing video surveillance solely as a cost centre, organizations can increasingly use the intelligence it provides to improve security performance and inform wider operational decisions. Keeping people at the heart of security As AI becomes more capable, questions around human oversight and decision-making will become increasingly important. There is a distinction between AI that supports operators and fully autonomous systems that can independently make decisions and take action. While more agentic AI capabilities are emerging, many of the most practical applications in video security today are designed to assist people, not replace them. Making informed decisions This combination of machine intelligence and human experience is where the greatest value lies For instance, AI might identify a person behaving unusually near a restricted entrance, but an operator can assess the wider context, determine whether there is a genuine threat and decide on the appropriate response. Similarly, analytics can highlight a vehicle that has repeatedly visited a site, but it takes human judgement to establish whether that behavior is suspicious or entirely legitimate. This combination of machine intelligence and human experience is where the greatest value lies. AI can continuously analyze large volumes of footage, identify patterns across different cameras and shifts, and highlight events that deserve attention. Operators bring the contextual understanding, professional judgement and accountability needed to make informed decisions. An operator reviewing five relevant alerts, each supported by useful information, is in a much better position to respond effectively than someone attempting to process 50 notifications with little context. The goal is therefore not to automate every aspect of security, but to create a more effective partnership between people and technology. A smarter approach to security operations The demands placed on security teams are unlikely to decrease. Organizations are managing larger sites, more cameras and increasingly complex security environments, often without equivalent increases in staffing or resources. At the same time, the limitations of human attention remain unchanged. No matter how experienced or well-trained an operator may be, maintaining constant concentration across dozens of video feeds is an unrealistic expectation. AI-powered video analytics offers a way forward. By reducing unnecessary alerts, identifying suspicious patterns, and accelerating investigations, these technologies can help security teams become more proactive, efficient, and effective. Most importantly, they allow operators to concentrate on what they do best: understanding situations, making informed decisions and protecting people and places. The future of security isn't about replacing the people behind the screens. It's about giving them the intelligence and tools they need to do their jobs better.

One of the best business lessons I learned didn’t come from business journals or the boardroom. It came from a biography: Steve Jobs by Walter Isaacson. If you haven’t read it, you should! The book covers the full arc of Jobs’ career, and while many of the most talked about lessons center on his entrepreneurship, perfectionism, and brand building, the one that has stayed with me is his philosophy of design. Digital music player market I don’t mean design in the sense of aesthetics, although Apple certainly became famous for that. I mean design as an understanding of how people interact with technology. Examples of Jobs’ design philosophy appear throughout the book, but the chapters about the birth of the iPod are particularly compelling. If you’re too young to remember the era of downloading songs from Napster and loading them onto MP3 players, here’s the context. By the early 2000s, Apple was entering a crowded digital music player market. Companies like Sony, Creative and Rio had already introduced devices that were packed with technical innovation, and they were growing in popularity among college students, commuters, and early adopters who preferred the solid state devices over larger, glitchy portable CD players. Yet Jobs believed the entire MP3 player category possessed a fundamental flaw: all the products were too complicated. More intuitive experience In envisioning the iPod, Jobs became obsessed with creating a more intuitive experience Actually, Jobs used more blunt language. He said they all “were deeply flawed.” They held only a handful of songs, and users struggled with frustrating menu trees to access their most basic functions. As for the software managing the devices’ music libraries? To quote the book, “Only a genius could figure out half of their features.” Jobs saw something the existing manufacturers didn’t. Their MP3 players weren’t offering the one thing that consumers wanted the most, an easier way to listen to music. In envisioning the iPod, Jobs became obsessed with creating a more intuitive experience. He challenged his team to eliminate unnecessary complexity and established a simple rule for the user interface: if a person wanted a song or a function, they should be able to get there in no more than three clicks. Incredibly sophisticated technology The result was a product that felt completely different to use. Apple took an incredibly sophisticated technology and made it approachable. The complexity didn’t disappear; it was just moved behind the curtain where the user didn’t have to think about it. Despite being a late entrant to the MP3 industry, Apple quickly became the dominant manufacturer in the category because of the iPod’s unmatched usability. Plenty of successful companies cared about usability, but Jobs made simplicity a strategic priority. While competitors were adding features and complexity, Apple was asking, “How do we make this easier?” Twenty years later, I still think that’s one of the most important questions any technology company can ask, and one that is shaping the next generation of security technology. Stronger security practices Making a system more secure meant adding steps, procedures, and user responsibilities Which brings me to where I spend most of my time these days: Identity verification. For years, the security industry viewed convenience and security as competing priorities. Making a system more secure meant adding steps, procedures, and user responsibilities. What’s exciting about modern biometrics is that we’re increasingly able to improve both simultaneously. In many ways, we’re applying Jobs’ three click philosophy to identity verification, reducing the interaction required from the user without compromising the strength of the underlying security. And by reducing friction, organizations can implement more frequent identity verification that supports stronger security practices. Biometric authentication experience The simplicity of the biometric authentication experience can make people underestimate the sophistication of the technology behind it. Just as iPod users didn’t have to think about file formats, manually transferring songs to their device, or navigating cumbersome menus, users of modern biometric systems don’t have to think about how their faces, palms, or fingerprints are converted into encrypted, mathematical templates that cannot be reverse engineered. Or how the system verifies that a live person, not a photo, is standing in front of it. Or how AI quietly adjusts for the naturally occurring, gradual changes in a person’s appearance, whether from age, lifestyle, or a few extra pounds. Interacting with a biometric identity solution is like listening to music on an iPod or today, an iPhone. You don’t even think about the incredible technology working in the background that makes the experience possible. For example, with facial authentication, the most frictionless form of identity verification, you look at a reader without even stopping. In a fraction of a second, the system accurately matches you to your digital identity with a false match rate as low as 1 in 10 billion! I consider that more like a ‘zero click’ solution. Providing better protection The challenge for manufacturers will be resisting the temptation to make them more complicated As our industry embraces AI, we can expect to see a new generation of products that can automate more tasks, synthesise more data, and deliver more functionality than ever before. The challenge for manufacturers will be resisting the temptation to make them more complicated. Product teams should take a page from Jobs’ playbook. Instead of focusing on what the latest technology makes possible, they should be asking, “What do our customers genuinely want? And how can we use technology to make that experience better? Easier? Simpler? As effortless as using your face to access your phone?” That’s the lesson of the iPod, and why a guy who never developed a security product has provided one of the most important lessons for our industry. Companies that build products people want to use will also be creating solutions that are adopted more broadly, used more consistently, and ultimately provide better protection.

There was a time when physical security and cybersecurity occupied two very different worlds. One was concerned with the nuts and bolts of locks, doors and perimeter protection. The other focused on networks, software and digital threats. Today’s modern access control systems – used in everything from offices and hotels to hospitals and data centres – combine the two, fusing mechanical engineering and cloud platforms. That means that a door is no longer simply a physical barrier. Instead, it’s a connected endpoint within a much wider digital ecosystem. And it’s changing expectations across the industry. Increasingly, developers, architects and operators are turning their backs on separate products in favour of integrated access solutions that combine doors, locks, access controls, environmental monitoring and digital management into a single, connected system. A new connected approach to security This change is part of a wider shift in the way that security itself is perceived This change is part of a wider shift in the way that security itself is perceived. Traditionally, physical security was about keeping unauthorized people out. Today, it’s about making sure the right people have the freedom to move within a restricted space. That is particularly important in places such as hospitals, data centres and other critical infrastructure, where security helps protect essential services while minimizing disruption. And it’s why our Research & Security Center (R&S) in Berlin, Germany, brings together both disciplines under one roof. Their job is to test products against both physical attacks and cyber threats. Employing unconventional tactics Sometimes, that means employing unconventional tactics, such as using professional lockpickers to test the security and resilience of new physical products. While modern locks are still based on mechanical engineering, they are more advanced than they look. Improvements in design, materials, and manufacturing mean they are stronger, more reliable, and harder to tamper with. But there’s more to locks than just security. Some systems can even use the motion of inserting and turning a key to generate a small amount of electrical energy, which provides energy to power extra functions without wiring or batteries. This means they are not just standalone locks but can also be used as part of wider digital access systems. Bridging physical and digital security For instance, great strides have been made recently in terms of biometric authentication However, as everyone knows, digital systems have their own security risks, especially now that artificial intelligence (AI) is part of the emerging threat. This means the cybersecurity team needs to ensure that systems are robust enough to withstand a wide range of risks – from attempts to breach access platforms to phishing attacks – as well as other tactics designed to exploit human behavior. It’s here that researchers adopt a ‘hacker’s mindset’ to keep systems safe. And that means continuously testing, probing, and strengthening systems to identify vulnerabilities against existing real-world threats while also anticipating what might be around the corner. Mobile-based access control systems For instance, great strides have been made recently in terms of biometric authentication, including facial recognition and fingerprint scanning. Similarly, smartphones are increasingly being used to secure credentials for mobile-based access control systems. But improvements in technology also come with their own risks. For instance, For instance, AI-generated deepfake videos and voices are becoming more convincing, making it easier to trick people into giving access, sharing information or approving actions they should not. And as I alluded to earlier, criminals are now using AI and automated tools to identify weaknesses and exploit them much faster than before, sometimes with little or no human involvement. But it’s also true that it’s being used to bolster defences. Work is currently underway to use AI to analyze data in real time to identify unusual entry times, identify multiple failed authentication attempts, or spot any other anomalies that might suggest someone is trying to gain entry illegally. Modern access control Cloud-based platforms allow security teams to issue and revoke credentials remotely Increasingly, the value of modern access control lies not just in the hardware, but in the software that sits behind it. Cloud-based platforms allow security teams to issue and revoke credentials remotely, monitor activity across multiple sites and respond quickly to emerging threats. This makes security a real-time, always-on, continuously managed service rather than a collection of standalone products installed and largely forgotten about. The importance of regulation and compliance This is something that policymakers are aware of. In the European Union, for example, the  EU’s NIS2 Directive relates to cybersecurity protecting network and information systems and significantly broadens both the scope and the obligations for compliance. It also takes an “all-hazard” approach to security, which means protecting not just digital networks and systems, but also the physical environments in which they operate. Similarly, the EU’s Cyber Resilience Act is designed to ensure that all digital products are safe from cyber threats. Its goal is to ensure that connected devices and software are built, updated, and maintained with security in mind, helping protect users in an increasingly connected world. And by introducing clearer requirements and standards, the CRA will help consumers and organizations identify products with strong security features and configure them more securely from the outset. Security by design Security can no longer be treated as something that is bolted on at the end of the development process In both cases, it is incumbent on vendors not only to meet or exceed these rules and regulations but also to keep customers, the wider industry, and other stakeholders informed about developments. For me, these regulations also reflect a broader shift in thinking. Security can no longer be treated as something that is bolted on at the end of the development process or addressed only after a vulnerability has been identified. Instead, it needs to be considered from the very beginning and maintained throughout a product's lifecycle. For manufacturers, that means continuously assessing risks, testing products against emerging threats and ensuring they remain resilient as technology and the threat landscape evolve. As I said at the beginning, the reason is simple. Today's buildings are no longer just bricks and mortar. They are connected environments where doors, locks, cameras, sensors and access control systems increasingly communicate with one another and with cloud-based platforms. You might want to think about that the next time you walk into a secure building.

Deploying artificial intelligence (AI) tools should be seen as a business initiative rather than a technology initiative, says Martin Soukup, CTO of Solink, a cloud-based video security and data intelligence platform. The approach makes a difference that plays out in practical terms. A technology initiative is tactical and solution-oriented, often solving an isolated problem within a single department's silo. In other words, it might solve just a security problem. In contrast, a business initiative is cross-disciplinary, driven by executive leadership to impact the entire organization in a measurable way. “Viewing AI tools as a business initiative ensures they adapt to multiple departmental needs and drive high-level strategic growth rather than just fixing a localised technical issue,” says Soukup. AI platform combines video and business systems Demonstrating the value of embracing AI as a business initiative is Solink’s new video intelligence platform Demonstrating the value of embracing AI as a business initiative is Solink’s new video intelligence platform that combines video with business systems to detect threats and send real-time alerts. The capabilities are designed to help security teams operate smarter and more efficiently, supporting the next generation of lean, intelligence-driven security operations centers (SOCs). And benefits of the platform extend beyond security to include other parts of the business. “At the end of the day, video cameras only tell part of the story, much like looking at a 2D shape,” says Soukup. “They capture dimensions and colors, but only from a single perspective, even with powerful AI analysis providing traffic metrics, wait times, product interaction, and compliance logs. The addition of operational data, such as inventory, shipping, labor, and sales data, fills out that shape into 3D, adding critical context.” For example, while a camera simply shows three people standing in a line, and AI data flags that those individuals have been waiting for over five minutes, operational data lets you know also that a cashier has not checked into their shift yet. Combining these data streams gives businesses full situational awareness, turning passive observation into immediate, contextual intervention. AI agents handle repetitive tasks The Solink platform uses AI Agents, which are software that operates autonomously to handle manual, repetitive, or high-volume tasks based on specific instructions and tools. For Solink users, AI Agents unify their existing camera and data source investments into a single automated workflow. “AI Agents transform Solink from a security tool into an operational investment that benefits all departments,” says Soukup. “Modern operational leaders are turning to AI to scale productivity without increasing overhead.” Integrating business intelligence Operations checks compliance, loss prevention investigates theft, and security assesses threats Customers already use Solink to centralize video, integrate business intelligence, and trigger real-world responses like real-world alerts, two-way communication, or smart locks. AI Agents tie these pieces together, analyze the data and identify what matters most, and then take action either without human intervention or with humans in the loop. Businesses currently watch video manually across separate workflows. Operations checks compliance, loss prevention investigates theft, and security assesses threats. However, a human must always watch the footage to get results. Solink AI Agents automate this entire workflow. If an operational event can be seen on camera and matters to the business, a Solink Agent can be integrated to automatically review, assess, and trigger the next step in the workflow across hundreds or thousands of locations simultaneously. Calling all stakeholders to the discussion When discussing applications, stakeholders should include revenue and marketing officers, compliance officers, and line-of-business executives. Agents leverage existing infrastructure by adding an intelligent automation layer that drives efficiency and grows revenue across the entire organization without large capital investment. Solink AI Agents will not replace employees; they empower lean teams to maximize their existing resources. Job descriptions will shift toward human-in-the-loop workflows where humans and machines collaborate. The AI Agent handles the high volume, filtering out noise and processing data at scale. Human employees set up and guide the Agents, give feedback to improve performance over time, and step in to make final decisions, managing the nuanced situations that require critical thinking, empathy, and deep context. Passive data visualization In contrast, a Solink AI Agent is deployed with a clear mandate for a specific task, deliverable, or outcome Given the convergence of physical and digital security, AI Agents, not dashboards, are the right unit of enterprise AI deployment. Dashboards typically aggregate data without evaluating the context or importance of the source. Data looks identical whether it comes from 10 sources or 100. In contrast, a Solink AI Agent is deployed with a clear mandate for a specific task, deliverable, or outcome. This approach shifts the focus from passive data visualization to active intent, creating a direct path of accountability and clear attribution for business results. With dashboards, everyone can see the problem, but nobody owns it. An agent with a mandate either did the job or it did not, and you can audit exactly what it saw and why it acted or did not. Overcoming obstacles to deploy AI agents The primary obstacles to integrating AI Agents into the physical security workflow are change management, building trust, and system interoperability. Physical security requires absolute reliability, which demands rigorous initial configuration to establish trust. Furthermore, Agents are only as effective as the data they can access. Overcoming these hurdles requires comprehensive team training, shifting organizational mindsets, and ensuring seamless integration with existing tools so the Agents have the full context needed to execute tasks accurately and integrate with human workflows seamlessly. Addressing common security challenges Several use cases are driving the deployment of AI Agents among Solink's customers Several use cases are driving the deployment of AI Agents among Solink's customers. Overnight guarding, loss prevention, and store readiness will be the first wave of use cases. These are proven, high-frequency scenarios in which Solink provides pre-built template Agents to address common security challenges out of the box. The second wave of use cases will include highly customisable occupancy tracking, health and safety, and food quality. Pre-built template Agents are coming for these next. In addition, custom, niche operational use cases can be tailored to a specific business environment. Just like hiring a specialized contractor, companies can deploy custom Agents to tackle unique operational challenges rapidly across all locations. Measuring the effectiveness of AI agents The effectiveness of AI Agents can be measured by multiple factors. Core Accuracy, and consistency and accuracy of detections and automated outputs. Business Outcomes delivered, such as reduced inventory loss, reduced fraud, and faster incident resolution. Financial Impact, measured through recovered budget, reduced operational overhead, and increased per-store conversion. There is a perception that AI Agents possess predictive or flawless capabilities, like stopping crime before it happens or operating perfectly in dark, chaotic environments. Not true, says Soukup. AI cannot understand ambiguous requests like "look for suspicious activity." Success requires explicit parameters, tools, and skills, defining what is acceptable, what is unauthorized, and how to handle the gray areas. Another misconception is that Agents need a fundamentally different security model than people. “I run security for this company as well as engineering, and I hold our own Agents to the same standard I would hold a third-party vendor,” says Soukup. “That means least privilege, full audit trails, anomaly detection, random audits, and no action they can't explain after the fact.”

Combining VIVOTEK’s branded video security business with March Networks paves the way for the combined brands to meet customers’ increasing appetite for integrated solutions rather than individual components. The merger brings VIVOTEK's branded video security business together under one operating structure with March Networks’ enterprise-grade video surveillance, AI analytics, and cloud-managed security solutions. Customers now have access to a broader, more integrated portfolio spanning enterprise video management, advanced cameras, edge artificial intelligence (AI), cloud services, recording platforms, and business intelligence, says Net Payne, Chief Sales & Marketing Officer at March Networks and VIVOTEK. Distinct product strategies Given the combined companies, product development, sales, marketing, and customer support can move in step rather than in parallel. March Networks and VIVOTEK were already both part of the Delta Electronics family, but they previously operated as separate businesses with distinct product strategies, teams, and routes to market. March Networks and VIVOTEK announced the merger of their branded video security businesses last spring following Delta Electronics' acquisition of remaining VIVOTEK shares. “Aligning our complementary capabilities lets us innovate faster, simplify engagement, and respond more quickly to a market moving toward AI, cloud and intelligent video,” says Payne. This merger reflects a broader shift across the physical security industry, adds Payne. “Customers no longer see video purely as a tool for reviewing incidents after the fact,” he says. “They expect it to help identify risks earlier, simplify investigations, improve operations, and support better decisions across the organization.” Cloud video management Meeting customer expectations requires more than bolting AI features onto existing systems Meeting customer expectations requires more than bolting AI features onto existing systems. Rather, it requires cameras, edge intelligence, recording, software, cloud services, and business data working together as one coordinated platform. “By bringing March Networks and VIVOTEK together, we combine deep expertise across the full video technology stack while preserving the relationships, sector knowledge and customer focus both companies have built over many years,” says Payne. “Our goal is to make intelligent video more integrated, scalable, and practical for customers and partners worldwide.” Both entities bring strengths to the combined companies. March Networks brings experience in enterprise software, cloud video management and large-scale deployments; while VIVOTEK brings strength in imaging, camera technology and edge intelligence. Together they seek to ensure more choice when designing systems, a clearer path for future expansion, and technologies that work together more effectively without compromising the reliability, cybersecurity, and support customers expect from both companies. Advantages for channel partners Channel partners gain a broader portfolio to address a wider range of customer requirements, combining components as each deployment demands. Channel partners also benefit from expanded geographic reach, deeper technical expertise, and greater investment in training and enablement. “Importantly, this is designed to be a seamless transition,” says Payne. “Partners keep working with the teams and relationships they already know, while gaining access to new capabilities and certification opportunities. Over time, that alignment should make it easier to design, deploy and support complete solutions.” Because they are established and respected brands, March Networks and VIVOTEK branding will continue to be used. Rebranding is not a goal, and neither identity is being replaced by the other. Coordinated decision-making “The immediate priority is organizational alignment by making it easier for customers and partners to benefit from the combined portfolio,” says Payne. Product branding will continue to reflect the relevant portfolio and market context. As product roadmaps become more closely coordinated, customers can expect greater interoperability and a more cohesive experience, says Payne. Any future branding changes will be managed carefully and communicated clearly. Combining the businesses reduces duplication and enables coordinated decision-making across product strategy, engineering, sales, marketing, operations, and customer support. “Instead of developing capabilities independently, teams can share their expertise, align roadmaps, and direct investment to where it has the greatest customer impact,” says Payne. Combining specialized knowledge globally The combined organization operates across six continents and more than 75 countries The combined organization includes more than 300 research and development (R&D) engineers across four Centres of Excellence in Canada, Taiwan, Italy and Poland, thus bringing together a substantial base of specialist knowledge. The unified network also sharpens the ability to prioritise global opportunities, respond to regional needs and bring innovations to market faster. The combined organization operates across six continents and more than 75 countries, supported by more than 1,100 certified channel partners. That footprint provides greater capacity to support multinational customers while staying responsive to local market needs. Looking ahead, future growth will increasingly come from helping customers turn video into useful, actionable intelligence. “The market is moving beyond conventional surveillance toward solutions combining AI, cloud services, edge processing, video management and operational data — and our new structure brings these together as one connected solution rather than several isolated technologies,” says Payne. Broader technical expertise There will also be closer collaboration among specialists in imaging, hardware, software, analytics, and cloud, which is important given how much customer infrastructure, regulatory, and deployment requirements vary. The companies can support cloud, hybrid, and on-premise environments, giving organizations a practical path toward more intelligent video. More choice comes from bringing together complementary technologies across product groups. Greater scale is achieved through a larger engineering organization, broader technical expertise and more capacity to invest in innovation. Challenges for the industry at large Looking to the future for the industry at large, the greatest challenge will be managing the rapid growth of AI Looking to the future for the industry at large, the greatest challenge will be managing the rapid growth of AI responsibly, securely and at scale, says Payne. Video systems will generate more data and automate more decisions, but organizations must be able to trust how that intelligence is created, protected, and applied, he adds. “Cybersecurity, privacy, data sovereignty, system interoperability and AI accuracy are more important than ever,” says Payne. Addressing these elements requires expertise across the entire technology stack: from camera and edge processing to recording, cloud infrastructure, video management and analytics. “Together, March Networks and VIVOTEK can coordinate development across all these layers, giving customers flexible architectures that balance innovation with security, transparency and operational control,” says Payne.

IQSIGHT seeks to bring visual intelligence to environments where clarity, reliability, and trust matter the most, says CEO Sabrina Stainburn. Formerly Bosch Video Systems, IQSIGHT is an intelligence-first video security company, combining more than 60 years of engineering expertise with real-time intelligence to help organizations see clearly, act confidently, and improve outcomes in environments when every second matters. While the brand is new, the technology, reliability, and trust behind it are familiar— the products still carry the Bosch name, and the engineering teams remain the same to ensure the continuation of the Bosch legacy. As a result, customers can expect the same standards they rely on today. Embracing emerging technologies IQSIGHT is embracing emerging technologies. “We are applying AI where it delivers value by helping systems understand what is happening and surface the events and patterns that matter most—so customers can detect risk earlier, make faster decisions, and operate with confidence,” says Stainburn. With intelligence at the edge, the cameras act as sensors to secure premises, make buildings safer, and monitor perimeters — without requiring a cloud connection. Edge-based AI also supports integration into existing systems to add visual intelligence without a rip-and-replace — such as adding cameras with visual gun detection outside of entrances or supplementing systems with the ability to detect clothing color and other attributes. IQSIGHT combines the Bosch video portfolio with new AI-enabled capabilities AI-enabled capabilities IQSIGHT combines the Bosch video portfolio with new AI-enabled capabilities designed to remove blind spots IQSIGHT combines the Bosch video portfolio with new AI-enabled capabilities designed to remove blind spots and support earlier, better-informed decisions. The portfolio continues to include intelligent cameras, such as the FLEXIDOME, AUTODOME, DINION, and MIC models, AI-enabled Intelligent Video Analytics Pro (IVA Pro) offerings, and recording and video management solutions, such as BVMS software. This year, the portfolio will also expand with technologies and solutions built on IQSIGHT’s new intelligence-first platform. Vertical markets that are core to the strategy include government, critical infrastructure, education, and smart cities, all industries closely connected with safety, continuity, and operational performance. In these environments, visual intelligence helps organizations address practical challenges — securing perimeters, enhancing safety, and improving traffic flow — so they can operate securely and efficiently. Visual intelligence helps organizations address practical challenges Operating securely and efficiently “Reliability is essential in these industries, and our cameras are engineered to Bosch quality standards and designed to perform in demanding conditions, including extreme weather, while delivering dependable video and accurate analytics where it matters most,” says Stainburn. “These strengths make our video solutions ideal for any industry where security must be uncompromised.”   IQSIGHT evolves from the sale of Bosch’s security and communications technology product business to European investment firm Triton on June 30, 2025. The product brands for video systems, access control, intrusion systems, and communications systems united under the roof of the new company Keenfinity Group. New organizational structure The Keenfinity Group now operates as a holding company consisting of four businesses In late 2025, Keenfinity Group introduced a new organizational structure designed to unlock the next chapter of growth and innovation. The Keenfinity Group now operates as a holding company consisting of four businesses, including the video systems business now called IQSIGHT. Bosch has a long history of partnerships and integrations, and partnerships will remain essential to how IQSIGHT delivers value and flexibility for customers. “We work closely with technology partners to ensure customers can use visual intelligence within the platforms and architectures that best fit their operations,” says Stainburn. Secure-by-design approach Deep integrations include VMS platforms, such as Genetec and Milestone, thus enabling real-time insights across on-premise and cloud environments. This approach gives customers choice — without compromising performance, security, or reliability, according to IQSIGHT. “Continually strengthening our existing partnerships is vital, and we regularly add capabilities to these integrations to deliver new features to enhance security and safety for customers,” says Stainburn. “Cybersecurity is not a feature for us — it’s a foundation,” Stainburn emphasises. “As video systems become more connected and intelligence moves closer to the edge, trust must be designed in from the start. We take a secure-by-design approach across our hardware, software, and integrations. That means protecting data at every stage — from capture to analysis to delivery.” Combining sight and intelligence Just as important, the company works closely with partners and customers to ensure systems fit into their broader security and IT strategies. “When organizations rely on video to make critical decisions, security and reliability must be non-negotiable,” says Stainburn. Stainburn sees video as evolving from traditional surveillance into “visual intelligence” — moving from simply recording events to understanding what is happening in real time. By combining sight and intelligence, organizations can see patterns, giving them the power to predict events that may happen. Proactively addressing risks Stainburn sees video as evolving from traditional surveillance into “visual intelligence” Traditionally, video security was based on video surveillance — an investigative tool for users to review what has already happened. With AI, users can take a different approach — looking at patterns to better secure their premises and have the foresight to intervene before incidents escalate. AI helps systems understand what is happening in a scene, enabling them to discern between a person standing at a train platform and an individual vandalising a train platform, someone holding a power drill versus someone holding a gun. “This level of visual intelligence brings clarity to unfolding events to assist users in proactively addressing risks,” says Stainburn. AI-enabled video systems With foresight, end users can prevent those events from occurring or other issues from escalating. The ability to discern patterns can also influence decisions around safety, resource use, and the customer experience, says Stainburn. “While security will always remain core, we expect visual intelligence to play an increasingly important role in improving operational efficiency across many environments over the next five years.” Not all AI-enabled video systems are equal. Edge, cloud, and GenAI-based tools have different strengths and selecting one approach over another depends on the application or the problem customers need to solve. IQSIGHT works closely with integrators and end users to understand the challenges they are addressing and to provide guidance on the best AI approach to reduce risks, lower response times, and improve operations. Proof of concept projects are important to demonstrating performance in the real world. That’s where IQSIGHT gains an advantage with solutions that deliver reliable results even in challenging conditions, says Stainburn.

Dubai Parks and Resorts, the Middle East’s largest integrated theme park destination, has introduced Gunnebo Entrance Control’s SpeedStile FLs gates to strengthen safety, security and the overall guest experience across its attractions. Since opening in 2016, Dubai Parks and Resorts has become one of the region’s most popular leisure destinations, welcoming guests from across the world to enjoy more than 100 rides and experiences across its 232-hectare site. Single-person detection technology The resort brings together four award-winning theme parks, a water park, Riverland Dubai as a themed leisure and dining district and the Lapita Hotel Dubai, a Polynesian-style resort designed for families. With its scale and variety, the resort faces the challenge of ensuring guests experience a smooth entry without compromising on safety or security. To meet these requirements, Dubai Parks and Resorts selected Gunnebo Entrance Control’s SpeedStile FLs. Designed for high-traffic environments, the gates combine a sleek design with advanced single-person detection technology to ensure only authorized visitors are granted entry. High level of security Since implementation, visitor entry has become more efficient across the resort, helping guests move smoothly through access points, even during the busiest times of day, while maintaining high security standards. The solution supports both the guest experience and the operational requirements of a large and complex destination, balancing efficient throughput with robust entrance control. The SpeedStile FLs provides valuable data insights on visitor flow, giving management greater visibility into how people move around the site. Gates can also be configured remotely, offering flexibility to adapt to different visitor types and operational requirements. Integrating with the resort’s existing ticketing and validation systems helps the resort optimize staffing and streamline operations, while maintaining a high level of security. Robust entrance control Clear visual indicators and audio signals make them intuitive to use, reducing the need for staff assistance. The gates are also engineered to handle high visitor throughput, coping easily with the surges in footfall that theme parks experience at different times of day. Fadi Yakoub, Project Director for Gunnebo Entrance Control, added: “Dubai Parks and Resorts is a destination recognized worldwide for its scale and ambition. We are proud to see our SpeedStile FLs supporting such a landmark site, helping the team deliver a safe, secure and seamless experience for every guest. It demonstrates how entrance control can go beyond security to add value in both operational efficiency and a seamless visitor experience.”

Premier Inn, Ilford, has completed a major upgrade to its fire alarm infrastructure with the installation of Advanced MxPro 5 fire panels, providing comprehensive Category L1 protection throughout the nine‑storey hotel. As a busy hospitality environment accommodating guests around the clock, the hotel required a robust and reliable fire detection system capable of delivering early warning across all areas of the building. The project involved a full system upgrade, with new detection installed throughout communal spaces, guest bedrooms, kitchen and dining areas, and roof spaces, ensuring maximum protection for both guests and staff. Effective occupant warning The new fire system comprises three Advanced MxPro 5 panels, including two four‑loop panels and one single‑loop panel, networked to cover all nine floors of the hotel. Detection has been installed throughout communal areas and bedrooms, with sounder beacons provided within each bathroom and accessible room to support effective occupant warning. The system is also connected to a pager system to assist hard‑of‑hearing guests, enhancing inclusivity and safety. Haskell Fire & Security Ltd was responsible for the full design, installation, and commissioning of the fire alarm system. The team worked on site to complete the final stages of installation and commissioning as part of the hotel’s refurbishment program, delivering a modern fire system designed to meet the operational demands of a live hospitality setting. Live hospitality setting Lee Haskell, Managing Director at Haskell Fire & Security Ltd, said: “This project was all about delivering maximum protection without compromise. The MxPro 5 is a fantastic product, and it’s one we specify wherever possible. It gives us the flexibility, reliability and ease of commissioning we need, while providing the client with a system that’s simple to manage and built for the long term.” Advanced’s MxPro 5 was recommended as a replacement for the originally installed system, offering greater flexibility through its open‑protocol design and consistency with fire systems installed across other Premier Inn sites. With powerful processing, intuitive configuration software and extensive cause‑and‑effect capabilities, the panel is well-suited to complex, multi‑storey hospitality buildings. Robust fire protection Salvy Vittozzi, Advanced’s Regional Sales Manager for the South East, added: “Hotels place unique demands on fire systems, with high occupancy, varied risk areas and the need for clear, reliable protection at all times. The MxPro 5 is designed for exactly these environments, combining powerful performance with ease of use for installers and end users alike. The Premier Inn, Ilford installation is a great example of how the system can deliver Category L1 protection across a busy, multi‑floor site.” With the upgrade now complete, Premier Inn, Ilford, benefits from a modern, high‑performance fire alarm system that supports early detection, clear occupant warning and long‑term reliability. The installation demonstrates how Advanced’s MxPro 5 can be successfully deployed in hospitality settings to deliver robust fire protection and peace of mind.

OpenEye Web Services modernizes security systems for multi-use facilities like Salem Covenant Church with remote monitoring, access control, and real-time alerts. OpenEye Web Services (OWS) offers an innovative and intelligent security solution tailored for multi-use facilities like Salem Covenant Church in Worcester, Massachusetts. By implementing OWS, the church significantly enhanced the efficiency of its security system, allowing for seamless access control and remote monitoring. The OWS platform has successfully replaced the outdated, time-consuming process of managing keycards, ensuring a safer and more welcoming environment for the church community. Intelligent security solution Key Benefits of OWS: Streamlined access control Remote monitoring capabilities Easy integration with existing systems Real-time alerts Customizable access levels OWS offers a comprehensive security solution that caters to the unique needs of multi-use facilities. With features like real-time alerts and customisable access levels, OWS enables organizations to adapt their security measures to meet their specific requirements. In the case of Salem Covenant Church, OWS has allowed the staff to focus on their core mission of serving the community, knowing that their security system is reliable and efficient.

Gonzaga University enhanced its campus security with OpenEye Web Services (OWS), providing a safer environment for students, faculty, and staff. Learn about the benefits of using OWS for school campuses, including scalability, remote access, simplified video management, high-definition cameras, and secure, reliable systems. Gonzaga University, located in Spokane, Washington, is home to a diverse community of students, faculty, and staff. With over 7,800 students enrolled and a sprawling 152-acre campus, ensuring the safety and security of everyone on campus is a top priority. The university’s security needs are complex, with a focus on maintaining a secure environment, preventing incidents, and providing quick and effective responses when necessary. Reducing maintenance costs To achieve these objectives, Gonzaga University turned to OpenEye to utilize powerful cloud-managed video surveillance, with benefits including: Scalability: Seamless integration with Gonzaga’s existing infrastructure and easy expansion as the University’s needs change. Remote Access: Real-time monitoring of multiple locations across campus, leading to faster response times. Simplified Video Management: Cloud-based platform streamlines video management and reduces maintenance costs.

Bargain Hunt successfully consolidated their security system by selecting Alarm.com for intrusion and access control, and OpenEye Web Services (OWS) for commercial video surveillance. Bargain Hunt is a retail discount store that carries overstock and returned brand-name merchandise at deeply discounted prices. The retail chain operates 85 stores within a 400 mile radius of Nashville, Tennessee. Legacy security systems Bargain Hunt experienced rapid growth in recent years, increasing from 30 to over 80 retail locations and 2 distribution centers. As a result, they acquired numerous legacy security systems that were complex and required specialized training. As their retail footprint grew, Bargain Hunt needed a security and loss prevention solution that would allow their Loss Prevention team to easily monitor theft and safety in stores and distribution centers. Learn how OpenEye allowed them to bring their locations together in a single, centralized portal to standardize security and strengthen loss prevention efforts.

Discover how Wheatland Bank enhanced its security operations and increased efficiency by implementing OpenEye video surveillance solutions and OpenEye Web Services, leading to faster video retrieval, streamlined security, and improved productivity. Wheatland Bank, a community bank in the Pacific Northwest, significantly improved its security operations by implementing OpenEye video surveillance solutions and OpenEye Web Services (OWS). Facing challenges with their existing video surveillance system, Wheatland Bank decided to upgrade to OWS to improve their security infrastructure and overall efficiency. Video management platform By adopting OpenEye’s cloud-based video management platform, Wheatland Bank has experienced numerous benefits: Faster video retrieval Reduced investigation times Enhanced security Simultaneous monitoring of multiple branches Streamlined security operations Time savings on video management tasks These improvements have not only allowed employees to focus on more critical functions but also upgraded the bank’s security infrastructure to better serve its customers and communities. With OpenEye’s reliable and efficient solutions, Wheatland Bank has successfully transformed its security operations and increased overall productivity.

Inflation surged dramatically because of supply disruptions and high energy costs following the COVID pandemic and given the Russia-Ukraine conflict. More recently, inflation has cooled significantly, although it still has not achieved the historically targeted rate of 2%. Factors such as tariffs and the Iran war continue to drive broader inflation. The physical security market faces its own multiple trends that continue to drive inflation of the industry's products and services. We asked our Expert Panel Roundtable: What is the current state of price inflation in the security market, and what is the outlook for the near future?

Passwords originated in ancient times, used by Roman military forces around the first century BC. Since then, passwords have evolved from physical words to the computer access control tools used today. Passwords are easy to implement, widely supported, and familiar to users. However, they are easily forgotten, stolen through phishing, prone to reuse, and vulnerable to credential-harvesting or brute-force attacks. We asked our Expert Panel: What is the role of passwords in physical security?

Critical national infrastructure encompasses sectors such as energy, utilities, healthcare, and data centers – environments that underpin economic stability and public safety. With so much at stake, the importance of effective security systems is that much higher. We asked our Expert Panel Roundtable: What are the unique aspects of the critical infrastructure market, and how should the security industry adapt?