Artificial intelligence allows machines to do jobs previously done by people. When it comes to security and surveillance, this technology allows cameras and control room equipment to identify a wide range of threats automatically and in real time across hundreds or even thousands of cameras – allowing security teams to take immediate action to protect people and assets. AI Technology And Surveillance Solutions Artificial Intelligence technology built into surveillance solutions help org...
Anyone looking to ensure customer satisfaction in the video server market for security integrators and end users need look no further than the supply chain. Eliminating the inconsistencies and time delays in the supply chain is a key strategy to ensure customer success, and certified systems builders can provide extra value in the process. Tom Larson, Chief Technology Officer, BCDVideo, says supply chain issues impact customer satisfaction for integrators and end users at all stages of an inte...
Video cameras are everywhere, and hundreds more are installed every day. Our society appears to be reaching a point of perpetual surveillance. It certainly feels as if we are always being watched even though it is not yet the case. But as cameras are becoming more common than ever, we are also entering a new era of privacy concerns and sensitivities, as evidenced by GDPR and other such initiatives. We presented this quandary to this week’s Expert Panel Roundtable: Surveillance cameras can...
March Networks, a global provider of intelligent video solutions, is pleased to introduce its new CA2 Series HD analog cameras. A complement to the company’s 8724 V Tribrid NVR and HD analog offering, the cameras enable organizations to capture sharp 1080p video over existing coaxial cable without the cost and disruption typically required to upgrade to Cat5/6. They also come with multiple mounts, including an innovative drop ceiling mount that cuts installation times by 50% or more. The...
Customers can now create a backup video archive to protect valuable video data and ensure ongoing resiliency Arteco, a provider of video event management solutions, will unveil advancements to its video event management portfolio at the upcoming ISC West 2017 conference.The Arteco video surveillance solutions portfolio delivers a wide variety of functionalities that help stakeholders gain new levels of awareness within their security and business infrastructures. The company h...
Genetec Retail Intelligence will provide real time insights as well as in-depth analytics based on activity patterns over time At NFR Retail's Big Show Convention and Expo at booth #930, Genetec, a provider of IP security and intelligence solutions will preview a new application designed to transform existing video surveillance content into powerful consumer insights. The new Genetec Retail Intelligence application will filter and analyze incoming video surveillance data to pr...
By combining data from Zebra RFID-tagged items, March Networks Searchlight allows users to conduct searches centrally from networked locations and simultaneously across multiple locations March Networks, a global provider of intelligent IP video solutions, is pleased to announce the integration of its powerful March Networks Searchlight for retail software with high-performance fixed Radio Frequency Identification (RFID) technology from Zebra Technologies. The integrated solution enables organizations to enhance loss prevention capabilities and visually verify events to draw additional business insights. “Every day we speak with corporate leaders who are starting to treat video as a core component of their technology strategy,” said Jeff Corrall, Integrations Business Development Manager, March Networks. “Integrated video can provide an almost unlimited view of the business, capturing everything from point-of-sale (POS) engagement, to banking transactions, to what went out the back door.” Enhanced Central Monitoring For Retail By combining data from Zebra RFID-tagged items with high-definition surveillance video, March Networks Searchlight makes it possible for companies to quickly search events by date, time, brand, product type, serial number or Electronic Product Code (EPC). They can then access the associated video with a single click to see exactly when and how an item entered or left a location. Users can conduct searches centrally from any networked location and simultaneously across multiple locations. For example, an organization can discover in minutes the last time a specific, high-value item was present in a store or warehouse by searching on the product serial number and reviewing the recorded video. Similarly, it can use the same search capability to resolve more systemic – and potentially costly – issues, such as tracking the 10 or 12 items reported missing from inventory at the end of each month. The Future Of Monitoring And Tracking Stock In the future, the tight integration of RFID, POS and video data could enable automated alerts in the Searchlight software. This would allow companies to proactively respond to anomalies such as high-value items being removed from a location without first being captured on an order, or the need to replenish best-selling items on store or warehouse shelves. March Networks will showcase the integrated Searchlight for Retail solution in Booth 1614 at the ASIS International Annual Seminar and Exhibits, September 12-15 in Orlando, Florida. Save
Texas Memory Systems, Inc. (TMS) is proud to introduce its second RamSan Series-7 system: the 1U rackmount RamSan-710. Powered by the new Series-7 Flash Controller with 32nm SLC Flash from Toshiba, the RamSan-710 is the fastest (5 GB/s) 1U shared storage system. It is easy to install, with four 8-Gb Fibre Channel or QDR InfiniBand ports. The RamSan-710 turbocharges datacentres with minimal impact on power and space.The Series-7 Flash Controller that powers the RamSan-710 is based on high-performance Xilinx FPGAs and an embedded PowerPC core. It manages Flash, corrects faults, tracks performance, and logs operational data. Incorporating patented Variable Stripe RAID (VSR) technology, standard chip-level RAID, and an advanced ECC algorithm, the Series-7 Flash Controller provides the RamSan-710 with an expected lifespan of 10 years. The Series-7 Flash Controller is exclusively available in the RamSan-710 and other Texas Memory Systems Series-7 products.Like previous RamSan designs, the RamSan-710 provides a complete integrated storage platform inside the box. The RamSan-710 includes 21 Flash boards, 2 high-bandwidth I/O modules (2 ports each), 1 management Ethernet port, and a fast cross-bar switch that connects everything for smooth data flow through the system. These components combine to optimize the RamSan-710 bandwidth, IOPS, latency, and reliability."Flash storage is no longer just a tool for those in the rarified IT atmosphere, but is rapidly becoming a standard real-world enabler of both better performance and improved economics," said Mark Peters, Senior Analyst at the Enterprise Strategy Group. "Texas Memory brings decades of experience to this market, together with an ability - exemplified by this new RamSan-710 - to design and package products to fulfill the needs of regular, yet very demanding, IT shops that require affordable and easy IO turbo-charging."IT managers are plagued with the daunting task of increasing storage efficiency by extracting the most performance out of a fixed space. The RamSan-710 effectively addresses this need, delivering 5 GB/s in only 1U of space. One or more units easily integrate into mixed storage infrastructures and can be monitored and managed through a common framework. The RamSan-710 is the ideal storage solution for high bandwidth applications like data warehousing, scientific and high performance computing (HPC), online transaction processing (OLTP), data acquisition, batch processing, and video editing."The RamSan-710 establishes new capacity and performance standards for our space-constrained customer base," said Dan Scheel, President of Texas Memory Systems. "It fills the gap between our new RamSan-70 PCIe card and our RamSan-630 3U system."The RamSan-710 is scheduled for delivery in 4-8 weeks. For more information about the RamSan-710, please visit http://RamSan.com/Products/RamSan-710.
Temperature, dusty and dirty conditions, along with limited access to networkingmakes remote location video surveillance extremely challenging Properly conducting video surveillance for any organization comes with several challenges. Not the least of which is how to architect a system that finds the right balance between quality, cost and bandwidth impact. This becomes even more challenging in non-traditional, demanding environments that are uncontrolled or highly dispersed, whether that’s an oil field, outdoor ATM machine, city intersection or a host of other “no-man’s land” environments where there is less control over the temperature, dusty and dirty conditions, and with limited access to bandwidth and IP networking. A Primer On Video Surveillance For All Organizations First, before we move on to harsh environments, let’s look at how most organizations address video surveillance recording. Until recently, many companies have planned video surveillance systems around cameras that capture and stream video over a network to centralized general purpose IT servers and storage systems. That video can cause major network bottlenecks. For almost all organizations, network infrastructure planning does not take video surveillance network needs into account. The networks are typically designed to handle information related to the business such as emails and application servers, and it’s often prioritized according to the business’ function. For instance, on a network within a bank – transactional data will be made a higher priority than video surveillance data. The shared network bogs down video surveillance systems (or the other way around) and prohibits companies from running the kind of video surveillance quality that they can depend on. Open, Intelligent Surveillance Appliances A new approach, which remedies these issues and performs better than the use of general-purpose IT systems and a centralized recording is the use of open, intelligent surveillance appliances. These appliances are an all-in-one server, managed switch and storage that are typically installed in a distributed appliance architecture. In a distributed environment, appliances record closer to the edge of the surveillance network, near the cameras. Multiple IP cameras are connected directly to the appliance so video only streams over the network when it is retrieved on-demand through a video management system (VMS) or in the event of an incident. The appliance is open because it works with virtually any VMS depending on the needs. An intelligent surveillance appliance approach and distributed architecture not only take the burden off the network by up to 95 percent, but also increase the reliability of the video by disassociating the surveillance video recording from conditions that can affect the health of the network such as congestion or network outages. Video continues to record when the network goes down, and there are fewer single points of failure. These appliances are typically built for the special demands of megapixel video and provide a smarter approach than streaming surveillance over networks. Open, intelligent surveillance appliances perform better than general-purposeIT systems and a centralized recording Remote Area Video Surveillance Challenges The majority of today’s video surveillance systems were designed to operate in controlled corporate or campus environments. But that is not always where the most demanding surveillance needs are found. Many of today’s video surveillance systems are needed at the far reaches of the globe, at the perimeter of an organization, or the most inaccessible city locations that have dusty, dirty conditions. They must operate in extreme temperatures reaching as low as -4°F, up to 140°F; and have limited access to reliable network bandwidth. Because they have no other choice, organizations and their integrators will go to additional efforts to protect mission-critical equipment and surveillance recording from the elements. In doing so, they add additional expense or force fit regular network video recorders (NVR) and general-purpose systems that were not designed for the job. Some get by procuring multi-thousand dollar enclosures to protect equipment that have fans and sensitive components, and in essence “brute” force solutions to meet the needs. To add to the difficulty, network capabilities are even more limited with remote locations. The quality of video that can be transferred back from the surveillance point is limited by the network connection. Due to these limitations, compromises are made including reducing resolution and frame rate, resulting in lost video and unusable evidence. When layers of video security are added to an infrastructure that was weak to begin with, it becomes more likely that fewer locations will meet the desired security requirements. In controlled settings the need for distributed architecture is very strong. In uncontrolled environments, this need is only magnified due to lack of bandwidth and on-site oversight, and the presence of harsh temperatures and other conditions. A Ruggedized, Intelligent Appliance Solution Appliances are an ideal solution for uncontrolled, harsh environments where systems will be located in remote, difficult to access or perimeter places. In fact, there are now ruggedized surveillance appliances that have been “hardened” or in other words built in a certified, rugged enclosure that is able to withstand and excel in scenarios such as oil and gas fields, industrial locations, city surveillance, ATMs, border control and convenience stores. The appliance is enclosed in a chassis that meets UL and CE certifications ideal for recording in extreme conditions. By nature, “no man’s land” is distributed. It is a place that is hard to reach and often underserved in terms of IP network and bandwidth. Therefore, a distributed appliance strategy for recording is perfectly suited and provides the ability for security managers to access video on demand rather than stream it over unreliable networks. Remote monitoring appliances are suitable for applications such as ATMsurveillance, border control and on cell phone towers But, it is important to understand that being “ruggedized” is only part of the story because these remote locations, present other interesting challenges: There are not staff nearby to manage the appliances, and there are cyber security threats when surveillance cameras are left unattended in an IP network. There needs to be intelligence built into the appliances for remote management. Health Monitoring: An intelligent surveillance appliance provides health monitoring of the entire ecosystem including the server, manage PoE switch, storage and cameras. This monitoring allows greater visibility and better control. It also includes proactive event management and notifications 24/7 via text message or other communication methods in the event of an issue such as an out of focus camera or a component that has been tampered with resulting in unusable video. Without health monitoring, video loss can occur without knowledge until it is too late. Cyber Security: Another key issue is that of cyber security and hacking. Camera ports have become an entry point for creative hackers into an organization’s critical IP network. An intelligent surveillance appliance provides the ability to lock down camera ports on a switch with a single click to prevent hackers from gaining access to the corporate network. If a device with a different MAC ID address is plugged into the camera or access port, it cannot gain entry into the network and will be locked out. A web interface is used to manage the ports from a centralized location. How Rugged Video Surveillance Appliances Work In Extreme Conditions Cell Phone Towers: Cell phone towers dot the landscape of remote and rural areas across many countries. Thieves have been known to steal valuable copper cable from the towers. By the time someone shows up, the culprits have already taken the supplies that they need. Video surveillance is a critical solution to protect these assets. Border Patrol: Another interesting scenario exists within an open border from one country to another. Many times thermal imagery video surveillance will be used at night to detect border crossings by measuring heat signatures. These programs are complex and often require processing power with significant network infrastructure investment. They also work best if they are installed closer to the source of the video recording. A rugged appliance provides a source of power and the ability to record on the spot. When filming within a closer proximity, once the cameras show heat images of figures coming over the horizon, on-the-ground teams are able to proactively go to the location before the suspects arrive. Special analytics can run directly off of the rugged device for border patrol applications. ATMs: Although they’re not always located in extreme locations, ATMs are usually small boxes that include a camera to record the customer’s face for security measures. Normally, companies will only open the ATM to fill it up with money, change the ink or add more paper. They typically don’t open it to service a video surveillance recorder or to air out the recording unit. A ruggedized, fanless appliance works well because it’s small and reliable enough to live within the closed box and can withstand temperatures ranging from -4°F to 140°F. What’s Next? The possibilities for rugged, intelligent surveillance appliances are endless. The high performance processing, highly tuned storage, intelligent features and network friendly architecture, all housed in a protected chassis, provide for a host of inventive uses from facial recognition to license plate recognition along highways. There are surveillance scenarios that we have not even conceived of yet but that will be better served with innovations in appliances built specifically for the job, no matter where in the world.
Another opportunity comes with the increased use of video surveillance not only for security, but also as a tool for research and analysis End users in the video surveillance market are looking for higher quality images and to retain those images for longer periods. Also, small- and medium-sized enterprises (SMEs) are turning to networked video surveillance in larger numbers. And video is now finding many uses outside the security market, including business intelligence and customer service applications, among others. These familiar trends are directly impacting the choice of video storage solutions being used in the market. Demand For High-Resolution Cameras “We are seeing requests for longer periods of video data retention,” says Jeff Burgess, President and CEO, BCDVideo. “One of the factors driving this is legal departments within companies and organizations requesting longer periods to prevent evidence from being destroyed after 31 days. We are also seeing instances of the video and the metadata within that video being utilised for business intelligence, similar to traditional IT applications. Every customer has different reasons for the longer retention, but regardless of that reason, the defining factor is capturing full ROI on having that video data.” Burgess also sees projects utilising both more cameras and higher-resolution cameras. Just one or two years ago, most customers were asking for solutions for 720p and 1080p cameras, he says, but today there are many requests for 2-megapixel and 10-megapixel cameras. “They are also looking for scalability should they want to add more cameras, or simply replace existing cameras with those with higher resolutions,” he says. “These higher-resolution cameras do more than drive up the necessary storage; they also have a severe impact on the bandwidth.” “Today’s proper recording solution needs to be able to ingest the video streams, not just be a box of hard drive bays to cover the necessary storage,” says Burgess. Longer Retention Period "People are looking more and more for ways to store large amounts of video for a long period of time" Another video storage manufacturer, Veracity, also sees a trend toward longer retention times and better camera image quality. “The market continues the inexorable march toward IP cameras as analog cameras are replaced and not chosen for new work,” says Scott Sereboff, CEO of Veracity USA. “Disk drive capacity is increasing, which is bad for RAID systems as larger disk drives generally mean longer rebuild times.” He says that drive technology, the physical technology, is very similar to what it was 20 years ago in that the drives are still very sensitive to heat and vibration, which is precisely the environment created by a RAID system. “People are looking more and more for ways to store large amounts of video for a long period of time,” Sereboff says. “The cloud is constantly bandied about with no real definition of the term, and there are limited ways to get the bandwidth needed to deliver huge amounts of data.” Sereboff notes trends toward higher megapixel cameras and larger storage systems go hand-in-hand. “An end user chooses 5 megapixel cameras over 2 megapixel because they are affordable and because the user is sold (rightly or wrongly) on the ‘pretty picture’ part of the pitch,” he says. “This means a more robust network, servers capable of handling large numbers of these cameras, and a much larger storage need. In the same manner, providing a low cost way to store massive amounts of data gives the end user license to purchase more cameras or select higher definition cameras than they had previously considered. Server technology, which allows more cameras to run on one box, means that better cameras can be chosen and longer retention times allowed.” Investing in video surveillance Henk Van Den Berg, European sales director at Seagate Technology, sees the growing influx of small- and medium-sized enterprises (SMEs) turning to surveillance as the most significant opportunity for the industry. While big business may drive the need for larger, high-performance surveillance products, SMEs often understand the need to invest in CCTV but lack the knowledge or expertise to make the right choices, says Van Den Berg. In a cost-sensitive sector, there is often a need to economise, but decisions based purely on price simply won’t fit the bill. “It’s critical that the surveillance storage industry provide options that are fit for what SMEs need, and on a scale that is useful to them rather than the complex systems needed for larger companies,” says Van Den Berg. “Our storage needs inevitably grow in parallel to the increasing quality of the video footage, compliance regulations and the increasing value of the footage due to analytics,” says Van Den Berg. “The capacity of the drives must continue to increase in order to meet the scale of this need.” "It’s critical that the surveillance storage industry provide options that are fit for what SMEs need, and on a scale that is useful to them rather than the complex systems needed for larger companies" Another opportunity comes with the increased use of video surveillance not only for security, but also as a tool for research and analysis, says Van Den Berg. By studying the flow of customers through a store, for instance, a group of marketers can determine the optimal arrangement of products to drive sales. This changing purpose requires a different type of storage solution that allows users to regularly review data on an ongoing basis, rather than the more traditional use of surveillance storage that requires pulling one set of footage from a particular timeframe, he says. Video storage solutions must fit the purpose of whatever system they support, Van Den Berg emphasises. Features such as Idle-3, in which a surveillance system turns on only when activity triggers it, or rescue capability, can provide surveillance experts with important peace of mind that their data is protected, and their system is using resources as efficiently as possible. Customer-Driven Solutions The surveillance industry is now looking for more tailored, personalized storage solutions, says Van Den Berg. One-size-fits-all won’t work in today’s complex and exponentially growing marketplace. Just one example of a feature that is specifically tailored for surveillance storage is called “write performance.” A standard PC drive regulatory checks to make sure the data is “writes” is readable; for a surveillance storage system, that could mean missing valuable seconds of footage. “Seagate surveillance drives are engineered to write more consistently with fewer breaks to check the readability of the data, thus ensuring that the footage is fully captured, without interruptions,” he says. “The volume, velocity and variety of surveillance data are growing exponentially,” comments Jeff Adams, director of sales, surveillance solution, DDN (DataDirects Network) Storage. “The volume of data in a single surveillance implementation is moving from terabytes to petabytes, stressing VMS and storage scaling. Data velocity is increasing from megabyte to gigabyte speeds with a need for millions of input/outputs (I/Os) consuming more and more resources. Performance in these types of mixed I/O environments is increasingly a top priority, and many traditional systems do not handle variety – both large and small files, as well as both structured and unstructured data.”
Jumbo Ten Brink Food introduced the face server into their store environment in March 2017 after discovering that almost 80% of shoplifting took place via large shopping bags. Since then, Jumbo has installed 80 Panasonic cameras in-store, helping them to win the award. Previously recognized by the National Institute of Standards Technology (NIST) as the most accurate on the market, Panasonic’s face server uses deep learning technology which maximizes the performance of the core engine to achieve accurate and reliable recognition. The technology identifies faces that are ordinarily difficult to recognize with conventional techniques, such as those taken from an angle of up to 45 degrees to the left or right or 30 degrees up or down. It also maintains a 90% accuracy rate when detecting faces that are partially hidden by sunglasses or face masks. With this improved accuracy, security protection is enhanced and the system allows matches even when images are 10 years old Enhanced Security Protection If people are caught stealing, their image remains on the database. The face server provides a real-time processing capacity of up to 20 cameras per server and can execute high-speed searches of up to 30,000 registered reference faces. With this improved accuracy, security protection is enhanced and the system allows matches even when images are 10 years old. “The moment that a known shoplifter attempts to re-enter the store, an internal alarm is triggered, and we can take the best suitable action,” explains Edwin ten Brink, founder of Jumbo Ten Brink Food stores. “Thanks to the Panasonic face matching server, Jumbo has been proclaimed the safest store in the Netherlands." Karen Sangha, Panasonic’s Security Solutions Regional Marketing Manager says, “We are pleased to see that our customers are winning awards as a result of implementing our technology. We firmly believe that our face server is industry-leading and Jumbo Ten Brink Food’s success is testament to that.”
Traditionally, many stores have used an assortment of tags and labels on a diverse range of merchandise, most of which were designed for an entirely different set of products. As a result, many apparel retailers have recognized that in some instances merchandise and textiles are being damaged. Checkpoint Systems, renowned supplier of source-to-shopper solutions, has therefore developed an innovative new anti-theft solution to meet their specific requirements – Mini NeedleLok. Mini NeedleLok Anti-Theft Solution Designed to protect all types of garments, including very thin fabric, the one-piece solution deters thieves while preventing damage that would usually occur on application of pinned security tags. While other products on the market feature a hinged mechanism which can snag and rip textiles, Mini NeedleLok uses a needle in place of a separate pin, which separates the fibers rather than breaking through them. This allows store assistants to gently spread fabric threads on application to avoid leaving a visible hole after removal. In order to reduce time spent on in-store tagging labor, the Mini NeedleLok mechanical design allows quick and easy application, while the solution’s wide opening also allows freedom of placement anywhere on the garment. Minimum Product Damage Risk The Mini NeedleLok speeds up the self-checkout process The Mini NeedleLok also speeds up the self-checkout process. It can be removed quickly and efficiently at the point-of-sale, thanks to its single-piece design and wide opening, enabling store associates to assist with other enquiries, improving the in-store customer experience. It also eliminates the risk of damage to the merchandise, or injury to the customer, as the needle is never exposed. Not only that, with 70% of purchase decisions made at the shelf, Mini NeedleLok has been designed with display in mind. Its sleek look and smart black color ensures it doesn’t impede on the garment’s aesthetics in order to help turn a browser to a buyer. For those retailers wishing to take their visual merchandising a step further, the solution can also be customized, from adding a logo to a bespoke colorway that matches the company’s branding. Anti-Theft Retail Solution Irene Fernandez, Product Management Europe at Checkpoint Systems, commented: “We’re more customer focused than we have ever been in our history, which is demonstrated through the diverse range of solutions that we now offer retailers across a variety of markets. With the Mini NeedleLok, we took our existing technologies and created a product that fits our apparel customers’ requirements - an effective anti-theft solution that protects merchandise, with the added benefit of being customizable. This is ideal for fashion brands where aesthetic is crucial to their identity.”
3xLOGIC, a provider of integrated, intelligent security solutions announced that the BC Express Mart, near Macon, Georgia, has deployed a 3xLOGIC video surveillance system to stay one step ahead of crime and to improve store operations. The Lizella, Georgia 10,000 square-foot convenience store is owned by Belinda & Clifford Calloway and is just one of the businesses the two entrepreneurs own. The location is a convenience store, gas station, and restaurant, and employs 8-12 people depending on the season. “The system was purchased about three years ago and was installed when this location was constructed,” said Calloway. “We’ve had experience with three other video systems, and we’re most pleased with 3xLOGIC—the ease of accessing and managing the system and the clarity of the images, we’ll never go with another camera system.” Single GUI For Numerous Cameras Currently, the Calloways have 22 3xLOGIC cameras covering all cash registers, the drive-thru, various coolers, pump stations, areas within the restaurant and kitchen, and a 360-degree camera installed in the middle of the store watches out for shoplifters. 3xLOGIC video surveillance systems are popular with single store owners like the Calloways, as well as all the way up to mega-convenience store operations with thousands of locations. One major advantage with 3xLOGIC is the ability to scale from a handful of cameras to tens of thousands of cameras, all managed from a single, easy-to-use platform and GUI. Calloway is planning to add at least six more cameras to cover remaining blind spots and to gain license plate visibility at the fuel pumps. Cameras are recorded to a 3xLOGIC NVR and managed with VIGIL Client software. Calloway and his wife also view camera feeds remotely on their smart phones, using 3xLOGIC’s ViewLite II, an Android app. "Ease of use, image clarity, and the amount of data our system stores are excellent" Video Footage Cloud Storage Cash register cameras are integrated with the store’s POS system to enable close investigation of any questionable transactions. Calloway also takes advantage of the 3xLOGIC Cloud application to store and retrieve video footage without using server capacity. The store has suffered a few break-ins, and while no one has been apprehended yet, “The Sheriff told me we have the best cameras, with the crispest images.” “Compared to other systems, the 3xLOGIC system is very easy to use. We took 3xLOGIC’s training, and we haven’t seen that offered at other companies. I measure effectiveness by how many phone calls I get from my wife or other staff on how to operate the system—now, I get almost no calls.” Remote Incident Management Incidents? They’ve had a few: “We’ve seen fuel shortages and we could trace it back to a cashier approving more fuel than paid for; we’ve uncovered someone stealing lottery tickets; we’ve also proved a negative when we could show a customer that no one had broken into her car after she claimed a theft in our parking lot. We also had a break-in through the drive-thru window and the video picked up the incident before we even got a burglar alarm.” “Ease of use, image clarity, and the amount of data our system stores are excellent, and we get a lot of peace of mind being able to remotely view the entire store at any time. Our cameras show us everything—customer count, what employees are doing, if someone is tampering with the pumps—we haven’t had an incident where we re-wind and the video is not there. Overall, we’re very pleased, we’re so spoiled by 3xLOGIC, I wish I could put a camera everywhere.”
Trust – along with appearance – both play a key role in the world of exclusive watches and jewelery. This is the case for Meiller Jewellers in Schwandorf, Germany. This fifth-generation partnership offers exclusive watches, jewelery, and glasses from venerable, high-end, and contemporary brands and models. With their experience, exceptional service and extremely wide selection of both traditional and trendy products, the family-run company has captivated customers since 1876. Twenty employees advise customers and sell products, as well as ensure the high-quality maintenance and repair of watches and jewelery in the certified master workshop. The jewelery store’s range includes around 200 brands of watches, rings, necklaces, earrings and bracelets as well as eyewear, offering over 10,000 products in total. When it comes to video security, Meiller also relies on a modern solution and has installed ten MOBOTIX cameras in the store. The family-run company Meiller Jewellers has captivated customers since 1876 Analog Footage Issues Up until now, the jeweler had been using an analog security camera system, which was starting to show its age and no longer ran smoothly. In addition, the quality of the video images sometimes left much to be desired. "We are dealing with very small items here, such as earrings, and sometimes these were difficult to make out due to the low resolution of the analog camera," explains Roland Meiller, owner of Meiller Jewellers. Roland Meiller decided to install a new video solution and called security consultant Norbert von Breidbach-Bürresheim, Managing Director at VALEO IT Neteye GmbH. Norbert packed the MOBOTIX cameras up and brought them to the store where he demonstrated the video systems for the jeweler. In addition, he made a number of test recordings and the customer was more than satisfied with the results. "The resolution of the video systems was very good, and the details were easy to make out – even in backlight situations," Meiller said. "The price of the solutions sealed the deal for us because you can really see the difference when it comes to the value for money the new indoor cameras offer. Another criterion was the design of the cameras. Their design is very discreet, making the cameras on the ceiling hardly noticeable." Cameras Ready For Use In 12 Hours The ten cameras were to be installed outside of opening hours, but since shops were allowed to open on the Sunday of the chosen weekend, which is not usually the case in Germany, VALEO IT Neteye began to remove the old analog system on Saturday afternoon, directly after the store was closed. Afterwards, new network cables had to be installed in the ceiling since there were only analog cables in place at the time. Finally, the new cameras were mounted. "The removal of the old cameras and installation of the new ones went incredibly smoothly and was finished within just 12 hours, so that we were able to re-open the shop on time for a bustling day of business that Sunday,” Meiller explained. “VALEO IT Neteye had already preconfigured the video equipment they brought, so the installation was especially fast." Meiller Jewellery offers exclusive watches, jewellery, and glasses from venerable, high-end, and contemporary brands and models Excellent Image Quality Even In Poor Light Conditions A total of nine c25 indoor cameras were installed at the entrance and on the ceiling over the sale tables. These are ideal for installation in ceilings due to their small diameter of just 12 centimeters and a weight of approximately 200 grams. Features include a light-sensitive sensor with 6MP Moonlight technology, a microSD memory card and the latest camera software. The integrated Lowlight Exposure Optimization MxLEO facilitates high-contrast images without motion blurring, even in poorly lit surroundings. This allows the easy identification of people, as well as the details of individual watches or pieces of jewelery. In addition, the c25 is equipped with MxAnalytics video analysis tools that can be used, for example, to carry out people and object counting or display a heat map of high-traffic areas. "We do not use these functions yet, but we are thinking about doing so in the near future," says Meiller. In high-end shops, a highly visible video surveillance system is not always desired, since the customers usually place high value on discretion Cameras Provide Overview Of The Entire Shop A p25 indoor camera was installed above the cashier’s area. It is equipped with a 6-megapixel Moonlight sensor, and is very light-sensitive. Due to the manual swivel and tilt functions, the camera offers high flexibility during installation. The camera features a telephoto lens and provides high-resolution 6-megapixel images in high detail. It is true that a highly visible video surveillance system may deter potential burglars or thieves by emphasising the danger of being identified and caught after the act. In high-end shops, however, this is not always desired, since the customers usually place high value on discretion. That is why a video-based solution should be as discreet as possible. "In a jewelery shop like ours, a video system is part of the basic kit, for insurance purposes for starters. The MOBOTIX cameras have an elegant design, so that at first sight, they aren’t even visible on the ceiling," says Meiller. Evaluation Made Easy In Suspicious Cases The MOBOTIX cameras are based on a decentralized concept. In this decentralized concept, each camera functions as a high-performance computer. Both data and image processing, as well as the encoding, are performed by the camera itself. The recording can be stored to the camera’s SD card at Meiller Jewelers and transferred to a network storage device. It is only viewed in concrete cases of suspicion. Compared to a centralized system, up to ten times more cameras per server can be connected this way. Furthermore, no additional computers or software are necessary. This is another key advantage, since the old analog cameras required an expensive hard drive recorder. In the workshop separate from the store, there is a computer on which live feeds from the jewelery shop can be viewed. In this way, employees always know what is going on in the shop, while as a result, the jeweler has a video surveillance system that ideally ensures quick identification and arrest of the culprits in the case of theft or burglary.
3xLOGIC, Inc., a provider of integrated intelligent security solutions, has announced Cash Saver stores, located in Memphis, TN, have installed 3xLOGIC NVRs and upwards to 120 cameras in three of its four store locations. Cash Saver is a cost plus food outlet, and promises a whole new way to save on groceries for Memphis. The company keeps the cost of operating its stores low with lower rent, no fancy décor, and less advertising. 3xLOGIC Video Surveillance Installation When Cash Saver began installing 3xLOGIC video surveillance, their main motivations were safety and curtailing losses. Since that time, Mark Gatlin, VP of Store Operations, has seen a lot more uses for his high-quality video images. “We’ve used the system many times to combat slip and fall claims. We’ve had car accidents, car break-ins; recently, we had a purse snatching, and we got a very good picture of the assailant.” Cash Saver has approximately 60 cameras at their largest location, the 24-hour Madison Avenue store. Two other stores about one-third the size of the Madison flagship location have approximately 30 cameras each. All stores have 3xLOGIC V7000 NVRs recording 3 MP and 6 MP 360-degree surveillance 3xLOGIC cameras, as well as fixed cameras. Gatlin expects to install 3xLOGIC video surveillance in a fourth store in the near future. Areas under surveillance include outside parking lots and sidewalks and just about every area on the sales floors, storage rooms, food preparation areas, and more. The system is good for thwarting false liability claims and providing evidence of wrong-doing, but it is also helpful in providing good customer service Video Feeds Thwart False Liability Claims Gatlin has two monitors of video feeds on his desk, and he chooses which cameras to view. He pointed out that the system is good for thwarting false liability claims and providing evidence of wrong-doing, but it is also helpful in providing good customer service. “We had someone claim they bought six steaks, they left the store and then returned saying there were only two steaks in their bag. By checking the receipt time stamp and then looking at the corresponding video, we can see what actually happened, we don’t have to guess anymore.” Gatlin monitors video during his work hours, and his assistant managers and co-managers use the system during other shifts. For this 24-hour grocery store, the 3xLOGIC system is definitely a force multiplier. “Another great aspect,” said Gatlin, “is we’ve had false claims but also honest mistakes, at the end of the day when everybody watches the video, the conversation is over.” Gatlin can also be sitting at home relaxing, and he can pull up video feeds on his smart phone. “The image quality is very good, and when you show somebody the video and it pinpoints every action, it’s like having an unbiased eye witness.” The stores only maintain video for a certain number of days, but if there is an incident, they burn a CD for their records and for sharing with law enforcement. “We’ve cooperated with the police on upwards to a hundred different incidents.” Gatlin concluded, “When we bought the system, we took it on a try and buy basis, and after 13 months we were convinced we were seeing ROI every day, this system will pay dividends for years to come. We’re very pleased with our 3xLOGIC system.”
Larry Hyatt chose 3xLOGIC cameras to increase surveillance capability for his shop’s perimeter and real estate 3xLOGIC, Inc., a leading provider of integrated intelligent security solutions, today announced that Hyatt Guns, the largest gun specialty store in the US, has deployed 3xLOGIC thermal cameras to significantly increase security for the store. Sonitrol Carolinas installed the thermal cameras and oversees video monitoring of the cameras and other ongoing needs. 3x LOGIC Surveillance Capability Hyatt Guns, located in Charlotte, NC, features more than 7,000 guns in stock on any given day, making it the largest specialty gun shop in the United States. After opening its doors in 1959, it has been in the same location and remains a family business to this day with three generations of the Hyatt family working there. Larry Hyatt chose 3xLOGIC cameras to increase surveillance capability for his shop’s perimeter and surrounding real estate. “I don’t want a picture of the guy that broke into my store, I want to catch the guy,” said Hyatt in outlining his clear security goals. “Our camera feeds go straight to the Sonitrol monitoring company, that gives us the edge. The way the bad guys are doing crime, they know after breaking in that they have a number of minutes before the police arrive. Thermal cameras with around-the-clock monitoring give us a timing edge,” explained Hyatt. Crime Prevention With Thermal Cameras The 3xLOGIC thermal cameras were installed at Hyatt Guns in June 2016. “We’ve had numerous positive alarms, Sonitrol Carolinas confirms movement and calls the police. We were using regular video surveillance but it was no good at night. Thermal cameras are a great prevention tool.” "Gun stores are a high-priority target for crime, and we wanted the best system available" “Gun stores are a high-priority target for crime, and we wanted the best system available. In the firearms industry, part of our licensing requirement is that we have to be responsible business people and not let any of these guns out of our store without proper vetting. We’ve got a huge responsibility to make sure these guns do not get into the wrong hands.” “We’re very satisfied with the current system. When the cameras trigger, I get the call too, and I can help prevent false alarms. We need to keep the false alarms to a minimum so we can help the police increase their effectiveness and efficiency. These thermal cameras are a great product, I can sleep at night knowing we’re protected, and that they’re not going to call me unless it’s important. 3xLOGIC and Sonitrol Carolinas has saved me many a trip to the store at 3 am,” Hyatt concluded. The 3xLOGIC thermal cameras have served Hyatt Guns so well that they are looking at expanding the number of thermal cameras to provide coverage to new areas around the store. In this way, they are always staying one step ahead of the bad guys.