Totem, a major player in Latin America's video monitoring sector, is extending its reach into the North American security market. The company now offers monitoring solutions to centers in the U.S., Canada, and Mexico, providing a verified and cost-efficient option for 24/7 remote video monitoring to support scalable operations.
With increasing demands for coverage and cost management pressures, U.S. monitoring centers can leverage Totem’s services. The company provides an extension of current operations with trained security staff, powered by advanced video analytics, and supported by robust infrastructure, overseeing more than 10,000 cameras in various environments.
AI-Driven Security Solutions
Luis Fernando Uribe Blum, CEO of Totem, stated, “U.S. monitoring centers need partners they can trust to deliver consistent, high-quality service, not just lower costs. Totem has built a proven infrastructure and trained operations team that functions as a seamless extension of any central station. Our goal is to help North American providers scale confidently without compromising the level of service their clients expect.”
Such collaborations demonstrate Totem's capability to integrate with top-tier U.S. security platforms
Brivo, known for its AI-driven security solutions and as a cloud video surveillance platform in North America, partners with Totem as a verified monitoring partner. This partnership allows Totem to provide human verification for AI-detected events within the Brivo Security Suite, minimizing false alarms and ensuring prompt, accurate responses. Such collaborations demonstrate Totem's capability to integrate with top-tier U.S. security platforms and adhere to enterprise-level standards.
Minimizing False Alarms
Totem’s monitoring operations are tailored to integrate seamlessly with U.S. monitoring centers, offering adaptable services that enhance existing teams and workflows. Key services include:
- Video Alarm Verification: Trained operators use live video and AI analytics to verify incidents, reducing false alarms and refining response effectiveness.
- Remote Video Monitoring: Provides both continuous and event-triggered monitoring, expanding coverage without increasing personnel.
- Scalable Capacity: Totem supports rapid onboarding and scaling as client cameras and customer bases expand.
- Vertical Expertise: Experienced across various sectors such as retail, logistics, and healthcare, Totem operators understand the unique risks and protocols required by each industry.
Integrated Access Control
Combining skilled personnel with cutting-edge monitoring technology, Totem utilizes AI-assisted video analytics, license plate and facial recognition, perimeter detection, occupancy monitoring, and access control integration. This comprehensive approach enhances event detection speed, reduces false alarms, and improves incident escalation, which are critical outcomes for U.S. monitoring centers.
Totem’s operations center boasts redundant connectivity and systems designed to maintain continuous uptime, ensuring reliable service for U.S. partners. The company is adept with various video monitoring software platforms, including Immix, CHeKT, Sentinel, Patriot Systems, Sitasys, Bold Group, and SoftGuard.
- Network / IP
- Shop security systems
- Physical security
- Mall security
- Healthcare security
- Shopping centre security
- Security cameras
- Covert cameras
- Security camera systems
- Facial recognition systems
- Video analytics
- Remote video monitoring
- Store security
- Store surveillance
- Institute security
- License plate recognition
- Physical Security Information Management (PSIM)
- Covert Surveillance
- Network Video Recorders
- Warning Devices
- Video surveillance
