IndigoVision Video Surveillance software (8)
IndigoVision, leading manufacturer of IP video security solutions, has established itself as one of the most open surveillance systems on the market with the latest release of its SMS4™ software. SMS4™ release 5 includes Camera Gateway™, which allows IP cameras from top manufacturers to be integrated into the IndigoVision SMS4™ system, making it easy to upgrade a client’s existing IP-CCTV system to a quality IndigoVision solution. Camera Gateway™ enables cameras from a range of other manufacturers to be connected to an IndigoVision SMS4™ system using their native protocols and enables users to view the cameras in IndigoVision’s Control Center. The cameras can be controlled, viewed and recorded in the same way as IndigoVision cameras. Camera Gateway™ also supports PTZ control, bookmarking and record-on-motion. Camera Gateway™ is a software service that can be installed on a Windows based server, giving customers total flexibility. The service enables multiple clients to stream and view video from the same camera. Marcus Kneen, IndigoVision CEO, stated: “Camera Gateway™ is a game-changing product making IndigoVision SMS4™ the open system of choice. Combined with our conformance to the ONVIF standard, and our integration with other software, SMS4™ release 5 establishes IndigoVision as one of the most open IP security solutions on the market.” SMS4™release 5 also includes record-on-motion and bookmarking for IndigoVision’s own cameras and those of supported manufacturers. Record-on-motion allows users to reduce storage by configuring the system to record video only when there is activity, while bookmarking video footage makes it easier to find and review key evidence. Users can upgrade to SMS4™ release 5 through IndigoVision’s Software Upgrade Program (SUP).Add to Compare
IndigoVision, the leading manufacturer of complete end-to-end IP security solutions, has released Video Wall software that allows professional fully-featured IP-CCTV control room video walls to be built to any size, at a fraction of the cost of other dedicated display products. Based on ‘Control Center', the company's Security Management Software, video walls can be constructed with complete scalability using any PC monitor type (CRT, LCD and plasma), with standard or High Definition wide-screen format. The video wall is driven using slave ‘Control Center' workstations, each of which manages up to 4 monitors. Up to 98 slaves can be controlled over the IP network from an unlimited number of master ‘Control Center' workstations. Each monitor can display up to 25 video panes, allowing video walls with up to 9,800 panes to be constructed. On large sites multiple video walls can be deployed in different control rooms, all accessing the same video from any camera or Network Video Recorder (NVR), no matter where they are located. This can only be achieved because IndigoVision's architecture is completely distributed. Monitors within the video wall can be used to display a variety of information, including live or recorded video, guard tours, salvos, site maps and alarm status. In addition, information from third-party applications can be displayed, such as the status of access control or building management systems. The video wall is controlled using standard CCTV keyboards connected to any of the master workstations. The video wall supports the ‘Control Center' black screen monitoring mode, where video is only displayed on alarm. This method of operation is recognized as providing a more efficient operator environment that leads to quicker incident response. Using IndigoVision's advanced alarm management features, content and layout of individual monitors in the video wall can be controlled dynamically from the status of alarms and events.Add to Compare
IndigoVision recently released new software to coordinate responses between agencies and operatives with pervasive real time video. The system automatically validates incoming data to verify critical events, escalating video for management of the situation to personnel in other locations and ensuring an appropriate response. Operatives are provided with both real time and recorded video, giving them the ‘eyes and ears everywhere' to optimally assess the situation. IndigoVision's SMS4 release 3 starts with the qualification of incoming data to filter out false alerts so personnel can focus on likely threats. The system also lets you embed prior intelligence by noting the sequence and combination of events that may constitute a situation. Qualified alerts that are not assessed within a certain time period are then automatically passed along a chain of operators, accompanied by real time contextual video, to guarantee a swift response. Events that are identified as priority get automatically escalated to higher levels of authority and/or agencies in other locations. SMS4 release 3 also supports the automatic expansion of the 'threat zone' if the initial situation is not handled within a certain time. For example, if a perimeter breach is not addressed quickly, then nearby buildings are automatically placed into alert. The new analytics added to this latest release allow operators to filter situational data by location, zone or incident criteria to better understand how events unfolded. Automatic scheduling of actions based upon time of day and other criteria can also be developed into ‘routine scenarios', which will receive an automated but intelligent response. Another new feature is the addition of ‘audio forensics', which greatly improves investigators' abilities to locate critical evidence fast. The addition of audible data such as a breaking window to existing video forensics can aid police officers and other emergency personnel to get straight to the action. SMS4 release 3 is the latest evolution of IndigoVision's leading edge security management software. With enhanced capabilities for managing multi-agency situations through pervasive access to video, SMS4 release 3 empowers its users to greatly increase their response time and accuracy. Existing users can upgrade to SMS4 r3 through IndigoVision's Software Upgrade Program (SUP).Add to Compare
IndigoVision has developed a powerful surveillance solution for the retail and hospitality sectors by integrating its IP Video system with Electronic Point of Sale (EPOS).Data sent from an EPOS system can be overlaid on a live video display, allowing operators to view the camera feed and till transaction simultaneously. The transaction information and alarms generated by the EPOS system are also bookmarked and recorded alongside the video. This facilitates visual identification of an incident in both real time and through post-event analysis.Powerful transaction analysis can be undertaken on the stored data, for example, finding out when a particular credit card was used by searching every till in a store or across all stores from the head office. Conversely, recorded video can be searched using a thumbnail feature, which displays a video still image for every transaction, allowing the operator to quickly identify the relevant footage. Evidential quality video clips and associated transaction data can be exported for investigation or use in court. This can be played back using IndigoVision's standalone Incident Player.Alarms generated by the EPOS system, such as ‘till left open', ‘refund', or ‘large note deposit' can automatically trigger a number of events. For example, display the nearest camera view to the specific till and pinpoint the alarm on an interactive map. This creates a more efficient operator environment that leads to quicker incident response. Alarms from non-security systems such as building management and plant monitoring can also easily be integrated into the system and benefit retail applications, for example, alerting staff when a freezer fails or a door is left open."IndigoVision has a strong presence in the retail sector and has deployed surveillance systems with some of the world's best-known retailers such as IKEA, Sears and John Lewis Partnership," said Oliver Vellacott, IndigoVision CEO. "This new development will strengthen that position further and provide stores with an unmatched solution for integrated surveillance."The seamless integration with third-party systems is achieved through integration modules in ‘Control Center', IndigoVision's Security Management Software. In addition to EPOS, the company has integration modules for over 20 different IP-based access control and security systems.Add to Compare
IndigoVision’s analytics algorithms run both in real-time on live video and also on recorded video using ‘Control Center’, IndigoVision’s enterprise video and alarm management software. Real time analytics are located at the edge of the network, i.e. at the camera, making the solution totally scalable. CCTV operators can now detect events as they happen such as congestion, stolen objects, cars parked too long outside a building, people moving the wrong way through security checkpoints, etc. Live demonstrations of the new advanced analytics suite will be available throughout the Security ESSEN show. IndigoVision’s new analytics include: Congestion Detection Motion DetectionAbandoned Object DetectionCounter FlowVirtual TripwireShape-Based DetectionObject Tracking and Theft DetectionAll of these can be run in real-time at the camera or post-event on recorded video. Real time analytics run in the 8000 Transmitters connected to analog cameras and in IndigoVision’s dedicated high-end IP domes. This significantly reduces bandwidth requirements on the network and ensures the system is totally scalable. Pre-determined events are identified as they happen, at any camera, and can drive the virtual matrix, e.g. display a salvo on a bank of monitors. Real-time analytics lead to increased effectiveness and improvements in incident detection hit rates. Using ‘Control Center’ software, recorded footage stored on IndigoVision’s networked video recorders (NVRs) can be analysed using the same algorithms. Post processing allows operators to run many different scenarios on recorded video, e.g. look for cars parked for a certain time.Add to Compare
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James Twigg is the Managing Director of Total Integrated Solutions (TIS), an independent life safety, security and communication systems integrator, specializing in design & consultancy, technology and regulatory compliance. Total Integrated Solutions work primarily with retirement villages, helping to ensure the safety of residents in numerous retirement villages across the country. In this opinion piece, James shares how smart technology is helping security teams and care staff alike in ensuring the safety and security of their spaces, amid the COVID-19 pandemic and beyond. Impact of smart technology Smart technology is having an impact on pretty much every aspect of our lives Smart technology is having an impact on pretty much every aspect of our lives. From how we travel, to how we work, to how we run our homes. It’s not unusual to have Alexa waking us up and ordering our groceries or Nest to be regulating the temperature and energy in our homes. And while there’s a popular misconception that people in their later years are allergic to technology, retirement villages and care homes are experiencing significant innovation too. And the result is not only improved quality of life for residents, but also improved safety and security systems for management teams. Switching to converged IP systems I’ve been working in the life safety and security industry for over fifteen years. When I first joined TIS, much of the sector was still very analog, in terms of the technology being installed and maintained. Slowly but surely, we’ve been consulting and advising customers on how to design, install and maintain converged IP systems that all talk to each other and work in tandem. I'm excited to say retirement villages are some of the top spaces leading the way, in terms of technological advancement. Improving the quality of life for residents A move into a retirement village can be daunting and one of the key concerns that we hear about is the loss of independence. No one wants to feel like they are being monitored or to have someone constantly hovering over them. One of the ways we’ve used smart technology to maintain residents' independence is through devices, such as health monitors and motion sensors. For example, instead of having a member of staff check-in on residents every morning, to ensure they are well, sensors and analytics can automatically detect changes in routine and alert staff to possible problems. Similarly, wearable tech, such as smart watches give residents a chance to let staff know they are okay, without having to tell them face-to-face. As our retirement village customers have told us, a simple ‘I’m okay’ command can be the difference between someone feeling independent versus someone feeling monitored. Simplifying and improving security systems Smart technology gives care staff and security oversight of the needs of residents For the teams responsible for the safety of the people, places and spaces within retirement villages, smart technology is helping to improve and simplify their jobs. Smart technology gives care staff and security oversight of the needs of residents, and ensures rapid response if notified by an emergency alert, ensuring they know the exact location of the resident in need. And without the need to go and physically check-in on every resident, staff and management can ensure staff time is being used effectively. Resources can be distributed where they are needed to ensure the safety and wellbeing of those residents who need extra consideration. 24/7 surveillance When planning the safety and security for retirement villages, and other residential spaces, it’s no use having traditional systems that only work effectively for 12 hours a day or need to update during the evening. Surveillance needs to be 24/7 and smart technology allows that without the physical intrusion into people’s spaces and daily lives. Smart technology ensures that systems speak to each other and are easily and effectively managed on one integrated system. This includes video surveillance, which has also become much more effective as a result of advanced video analytics, which automatically warn staff of suspicious behavior. Securing spaces amid COVID-19 This year has, of course, brought new challenges for safety. COVID-19 hit the retirement and residential care sectors hard, first with the initial wave of infections in mid-2020 and then, with the subsequent loneliness caused by the necessary separation of families. As essential workers, we worked closely with our customers to make sure they had everything they needed As essential workers, we worked closely with our customers to make sure they had everything they needed during this time, equipping residents with tablet devices to ensure they could stay connected with their families and friends. It allowed residents to keep in touch without risking transferring the virus. Thermal cameras and mask detection And now that we’re emerging out of COVID-19 restrictions and most residents can see their families again, we’re installing systems like thermal cameras and mask detection, so as to ensure that security will be alerted to anyone in the space experiencing a high temperature or not wearing proper PPE. Such steps give staff and families alike, the peace-of-mind that operational teams will be alerted at the earliest possible moment, should a COVID-19 risk appear. Thinking ahead to the next fifteen years, I’m excited at the prospect of further technological advancements in this space. Because at the end of the day, it’s not about how complex your security system is or how you compete in the industry. It’s about helping teams to protect the people, spaces and places that matter. I see smart technology playing a huge role in that for years to come.
As the COVID-19 pandemic wanes and sporting venues open-up to full capacity, a new disturbing trend has hit the headlines - poor fan behavior. Five NBA teams have issued indefinite bans on fans, who crossed the line of unacceptable behavior, during the NBA playoffs. Major League Baseball stadiums have a recurring problem with divisive political banners being strewn over walls, as part of an organized campaign, requiring fan ejections. There was a brawl between Clippers and Suns fans after Game 1 of their playoff series. And, the U.S. vs. Mexico Nations League soccer game over the Fourth of July weekend had to be halted, due to fans throwing objects at players and screaming offensive chants. Cracking down on poor fan behavior Security directors are consistently reporting a disturbing uptick in poor fan attitude and behavior With players across all major sports leagues commanding more power than ever before, they are demanding that sports venues crack down on poor fan behavior, particularly when they are the targets of that behavior. Whether it’s an extension of the social-media divisiveness that’s gripped society, or people unleashing pent up negative energy, following 15 months of social isolation, during the COVID-19 global pandemic, security directors are consistently reporting a disturbing uptick in poor fan attitude and behavior. They’re also reporting a chronic security guard shortage, like many businesses that rely on relatively low-cost labor, finding candidates to fill open positions has been incredibly difficult. Low police morale To add the third component to this perfect storm, many police departments are struggling with morale issues and officers are less likely to put themselves into positions, where they could wind up in a viral video. According to the Police Executive Research Forum, police officer retirements in the U.S. were up 45% in the April 2020 - April 2021 period, when compared to the previous year. Resignations were up 18%. In this environment, officers may be less likely to undertake fan intervention unless it’s absolutely necessary. This can seem like the worst of times for venue security directors, as they need more staff to handle increasingly unruly patrons, but that staff simply isn’t available. And, because the security guard staffing industry is a commoditized business, companies compete almost solely on price, which requires that they keep salaries as low as possible, which perpetuates the lack of interest in people participating in the profession. Digital Transformation There is only one way out of this conundrum and that is to make security personnel more efficient and effective. Other industries have solved similar staffing and cost challenges through digital transformation. For example, only a small percentage of the total population of restaurants in the U.S. used to offer home delivery, due to cost and staffing challenges of hiring dedicated delivery personnel. Advent of digital efficiency tools But with the advent of digital efficiency tools, now virtually all restaurants can offer delivery But with the advent of digital efficiency tools, such as UberEATS and DoorDash, now virtually all restaurants can offer delivery. Likewise, field-service personnel are digitally connected, so when new jobs arise, they can be notified and routed to the location. Compare this to the old paper-based days, when they wouldn’t know about any new jobs until they picked up their work schedule at the office, the next day and you can see how digital transformation makes each worker significantly more efficient. Security guards and manned guarding The security guard business has never undergone this kind of digital transformation. The state-of-the-art ‘technology’ has never changed - human eyes and ears. Yes, there are video cameras all over stadiums and other venues, but behind the scenes is a guard staring at a bunch of monitors, hoping to identify incidents that need attention. Meanwhile, there are other guards stationed around the stadium, spending most of their time watching people who are doing nothing wrong. Think about all the wasted time involved with these activities – not to mention the relentless boredom and ‘alert fatigue’ from false-positive incident reporting and you understand the fundamental inefficiencies of this labor-based approach to security. Now think about a world where there’s ubiquitous video surveillance and guards are automatically and pre-emptively notified and briefed, when situations arise. The fundamental nature of the security guards profession changes. Instead of being low paid ‘watchers’, they instead become digitally-empowered preventers. AI-based screening and monitoring technology This world is happening today, through Artificial Intelligence-based screening and monitoring technology. AI-powered weapons-detection gateways inform guards, when a patron entering the venue is carrying a gun, knife or other forbidden item. Instead of patting down every patron with metal in their pockets, which has been the standard practise since walk-through metal detectors were mandated by sports leagues following 9/11, guards can now target only those who are carrying these specific items. Video surveillance and AI-based analytics integration Combining surveillance video with AI-based advanced analytics can automatically identify fan disturbances Combining surveillance video with AI-based advanced analytics can automatically identify fan disturbances or other operational issues, and notify guards in real time, eliminating the need to have large numbers of guards monitoring video feeds and patrons. The business benefits of digitally transformed guards are compelling. A National Hockey League security director says he used to have 300 guards manning 100 walk-through metal detectors. By moving to AI solutions, he can significantly reduce the number of scanning portals and guards, and most importantly redeploy and gain further operational efficiencies with his overall operational strategy. Changing staffing strategy This changes the staffing strategy significantly and elevates the roles of guards. Suddenly, a US$ 20-per-hour ‘job’ becomes a US$ 40-per-hour profession, with guards transformed into digital knowledge workers delivering better outcomes with digitally enabled staffs. Beyond that, these digitally transformed guards can spend a much higher percentage of their time focused on tasks that impact the fan experience – whether it’s keeping weapons out of the building, pro-actively dealing with unruly fans before a broader disruption occurs, or managing business operations that positively impact fan patron experience. Digitally transforming security guards Perhaps most important, digitally transforming security guards elevates the profession to a more strategic level, which means better pay for the guards, better service for clients of guard services, and an overall better experience for fans. That’s a perfect storm of goodness for everyone.
Prices and delivery times for essential components in video surveillance systems are being driven up as demand soars from other industries. Secure Logiq’s Robin Hughes explains the current state of the market. Challenges Component shortages and supply chain challenges are a hot topic in just about every industry based on semi-conductors and silicon chips right now, and security is no exception. It’s common knowledge that the global Covid lockdown caused a shutdown in the mining of silicon and spherites as large industries such as motor manufacturing canceled or postponed their chip orders – this has caused a supply gap that every industry is feeling. However, there is a second challenge that is hitting the security sector particularly hard, and it may not be one you are expecting – cryptocurrencies. Cryptocurrencies and security When people discuss cryptocurrencies and security, thoughts often turn to cybersecurity and ransomware payment tracking. But the issue for the majority of the security industry comes from crypto mining. When it comes to cryptocurrencies, GPUs are intrinsic for ‘proof of work’ mining GPUs (Graphics Processing Units) are a key component in video surveillance, they decode images and display them onto screens. With the increase of video analytics, these have also become key to running the complicated algorithms required for creating the metadata and presenting it in a meaningful way for end-users. However, when it comes to cryptocurrencies, GPUs are intrinsic for ‘proof of work’ mining. Demand for GPUs When Bitcoin prices were relatively low, it was hard to justify the cost of a GPU and the associated power consumption for Bitcoin mining applications. But as the price of Bitcoin has increased exponentially, demand for GPUs to do the number-crunching has grown dramatically causing a major shortage and huge price hikes. This rise in prices is not correlated with an increase in technological performance on the new GPUs, it is entirely a case of demand outstripping supply and a resulting bidding war. To put this in context, cards are currently going new for around twice the original price and manufacturers simply cannot keep up with the demand. Chia On top of this, there is a new cryptocurrency creating a new threat to a different part of the video surveillance industry. A new ‘environmental’ cryptocurrency called Chia has dispensed with the processing power and electricity demands of traditional GPU mining, instead of utilizing the spare storage space on hard drives (HDD) to verify blockchain transactions (‘proof of space’). The demand for this particular cryptocurrency has to date called on 30 Exabytes of storage since May this year – that’s 30 Billion Gigabytes of data, and it’s not just HDDs, high-capacity SSDs are also in demand. This is causing massive hard drive supply issues globally, thus rocketing prices for those that are available. HDD consumption The security industry sits comfortably in the ‘Big data’ category and with storage retention times running from 30 days to 6 months Of course, this has a particularly large knock-on for the video surveillance market. There is nothing more data-intensive than video, other than multiple streams of HD video. With this in mind, the security industry sits comfortably in the ‘Big data’ category and with storage retention times running from 30 days typically up to 6 months and longer in some regions/applications, the video surveillance market consumes more HDDs than many other markets. Growth of data centers While you would think that this would make security an important area for HDD manufacturers, our market is a relatively small player. IT vendors will always focus on their core customers, and the rise of the gaming market, as well as the growth of data centers due to remote working in the pandemic, has created a more important sector to serve – and these customers will always come first. Imagine the daily storage space required if 5 Billion people uploaded just one image a day to ‘the cloud’! Component manufacturers These factors combined with the lack of raw materials leading to longer lead times for component manufacturers mean that the prices for hard drives and GPUs are likely to remain inflated well into 2022 while factories play catch up on the backlog. The market for IT hardware is currently strong enough to continue even with the increase in component prices and the extended lead times for products. If you can get your hands on any HDDs, the delivery times from most distributors are around 6-8 weeks. Increased delivery times All of this has had a serious impact on the security industry. Video surveillance projects are now facing the combined issue of increased delivery times and higher costs. Many manufacturers, integrators, and distributors are doing their best to absorb the price increases where they can, but this is unsustainable over the long term. So what can be done? Second-hand applications Some people are getting more creative by purchasing from the second-hand market Some people are getting more creative by purchasing from the second-hand market. However, it is unlikely that commercial applications will be willing to risk potential downtime or data losses by using second-hand components that have been pushed hard for months on end mining cryptocurrencies. Making early purchases While I can’t comment on what other manufacturers have done, at Secure Logiq we have been watching this market trend closely. We always try to keep a close eye on anything that has the potential to significantly impact our manufacturing capabilities and try to offset any potential challenges with early purchases before the impact is fully felt. As such, we have been able to secure enough products to continue manufacturing as normal for more than six months. Increased demand as a challenge While we have this existing stock to meet current and anticipated orders, we continue to scour the market for any available stock to make sure we are at the top of the list when any fresh products come on the market. This has meant that throughout our 10-year history we have never failed to deliver a customer order within 7-10 working days. The delays with component manufacture and the ongoing increased demand will continue to present a huge challenge to the video surveillance and wider security industry. However, good planning and intelligent design will allow projects to remain on track. Security technology manufacturers are not alone in this challenge, but the dual-threat is perhaps unique. It will take a while for this threat to be overcome, but with robust planning and by paying close attention to the market forward-thinking video surveillance manufacturers can still deliver projects for their clients.
Facial recognition is the latest technology to be targeted because of concerns about privacy. If such concerns cloud the public perception, they can be harmful to technology markets. Whether the concerns are genuine or based on misinformation is often beside the point; the practical damage has already been done. But beyond market demand, what is the impact of privacy concerns on technology innovation? We asked this week’s Expert Panel Roundtable: Are privacy concerns stifling innovation in security and related markets?
School shootings are a high-profile reminder of the need for the highest levels of security at our schools and education facilities. Increasingly, a remedy to boost the security at schools is to use more technology. However, no technology is a panacea, and ongoing violence and other threats at our schools suggest some level of failure. We asked this week’s Expert Panel Roundtable: How have security solutions failed our schools and what is the solution?
There was a time when men dominated the physical security industry. On second thought, that time is today. Even with increasing numbers of women entering our community, it’s an industry that is still mostly populated by men. But change is coming, and the industry as a whole is benefiting greatly from a surge in female voices. We asked this week’s Expert Panel Roundtable: What is the changing role of women in security?
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