March Networks Insight Cloud Services Remote Monitoring Solution

Technical Specification

Features:
  • Make: March Networks
  • Model code: Insight Cloud Services
  • Software Type: Monitoring Software
Additional info:

Proactive monitoring of cameras, NVRs, encoders, hard drives, fans, battery backups and overall network connectivity Remote troubleshooting and issue resolution New option that eliminates the need for a VPN API for seamless integration with integrator’s system Remote software maintenance and updates, scheduled during off-peak hours Online self-serve access to video installation information, including maps, support tickets and ticket status, and device warranty and location information for complete closed-loop service workflows Service level agreement (SLA) reporting, including time to resolution

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Make March Networks
Manufacturer March Networks Corporation
Category Video Surveillance>Video Surveillance software
Model code Insight Cloud Services
Software Type Monitoring Software
Additional info
  • Proactive monitoring of cameras, NVRs, encoders, hard drives, fans, battery backups and overall network connectivity
  • Remote troubleshooting and issue resolution
  • New option that eliminates the need for a VPN
  • API for seamless integration with integrator’s system
  • Remote software maintenance and updates, scheduled during off-peak hours
  • Online self-serve access to video installation information, including maps, support tickets and ticket status, and device warranty and location information for complete closed-loop service workflows
  • Service level agreement (SLA) reporting, including time to resolution
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