IDIS, a global security company that designs, develops and manufactures surveillance solutions for a wide range of commercial and public sector markets, has announced that the company is proud to be participating in the Global Security Exchange Plus (GSX+) virtual exhibit. Global Security Exchange Plus While most of the industry trade shows have had to opt for online experiences, GSX+ promises to deliver the high caliber of expertise, influence, and resources synonymous with this flagship ASIS...
Revader Security has agreed a strategic partnership with Dynamic CCTV, a trade supplier of professional CCTV to the security industry. Revader Security’s range of products include Transit rapid redeployable cameras which are straightforward to install in virtually any location and can be rapidly repositioned to respond to changing security demands. Powered by battery or mains, footage can be viewed and downloaded over wireless and mobile networks. Remote monitoring solutions The company...
Suprema, a globally renowned provider of access control, time and attendance and biometric solutions, has announced the introduction of the FaceStation F2 Fusion Multimodal Terminal. The new multimodal biometric solution delivers exceptional authentication accuracy and anti-spoofing performance by the fusion of visual and infrared face recognition technology. The FaceStation F2 can also be combined with Suprema Thermal Camera to detect users with high skin temperature, and features mask detecti...
ProdataKey (PDK), the manufacturer of the cloud access control platform built for mobile, announces several updates to its ‘touch’ Bluetooth reader and mobile app that further distinguish the pdk io solution as the most convenient, seamless, access control experience on the market. Unlike other mobile access control solutions, which require users to unlock and present their phone in place of a fob, PDK’s touch reader automatically senses encrypted credentials on locked phones...
An essential component of modern network protection, firewall technology is increasingly relied upon as organizations secure distributed networks and rapidly expanding remote and mobile workforces. To ensure cybersecurity administration is easier and more accessible, SonicWall announces new zero touch enabled, multi-gigabit SonicWall TZ firewalls with SD-Branch capabilities, along with a redesigned cloud-native management console that helps streamline operations through fresh and modern user int...
SAFR® from RealNetworks, Inc., the pioneer in facial recognition and person-centric computer vision on live video, announces it has been awarded two Phase II Small Business Innovation Research (SBIR) contracts of approximately $950k each or $1.9M in total from AFWERX. These contracts provide funding to adapt the SAFR platform for use by the Air Force for perimeter security and secure access. Once developed for the USAF, the SBIR/STTR program allows for any other federal agency to award a so...
Maxxess Systems, a globally renowned company in event response management and collaboration systems, is pleased to announce their partnership with SmartPTT by Elcomplus, an advanced communications radio technology company, to deliver a powerful integration with Motorola Digital Radios that will improve response times to critical events. SmartPTT integration with InSite This new SmartPTT integration with Maxxess InSite allows InSite to automatically communicate over Motorola Digital Radios in the event of an emergency, speeding information dissemination and saving critical time for first responders and security personnel. “Maxxess is dedicated to improving the response to any emergency,” said Nancy Islas, President of Maxxess Systems, adding “This new integration expands our current capabilities, and will save the First Responders precious time.” SmartPTT dispatch solution The SmartPTT integration adds new capabilities to the InSite Ultimate Lockdown software “The SmartPTT dispatch solution by Elcomplus has been developed and constantly enhanced for more than 10 years,” said Evgeny Teplyakov, Chief Executive Officer of SmartPTT by Elcomplus, adding, “This new integration will enhance our dispatch technology to benefit users and emergency responders during any emergency.” The SmartPTT integration adds new capabilities to the InSite Ultimate Lockdown software. InSite currently offers extensions to a wide range of related systems, including radios, door locks, PA systems, alert strobes, and signage, all of which are used to ensure appropriate response actions, including information dissemination and automated triggers for door locks. Elcomplus – Maxxess Systems software integration With the SmartPTT integration, when someone triggers a mobile panic alert from the InSite mobile app, the SmartPTT software triggers the Motorola Digital Radios to annunciate that a panic alert has been triggered, including the location and identity of the person who triggered it. The InSite rules engine and automation is helping organizations take early action to address critical events before they spread or grow to become unmanageable and costly. This fast, coordinated response saves critical time, improves the safety and security of anyone located in the affected areas, and ensures that accurate and essential information is disseminated to first responders and security personnel.
Dahua Technology, a globally renowned video-centric smart IoT solutions and services provider, has announced the release of DMSS, its newly designed mobile client. DMSS can connect Dahua products via the Internet or Ethernet through P2P or IP, and can also be operated remotely. It supports all kinds of product types, including NVR, XVR, IPC, TPC, VTO, Alarm Hub, and Access Control, etc. Remote operations DMSS can work in an environment with multiple internet connections. It connects Dahua products through both Internet and Ethernet. P2P enabled internet connection features great simplicity, while IP or domain name enabled Ethernet connection guarantees strong stability. Through its global network coverage, DMSS can be operated remotely to quickly and stably control specific devices all around the world. Numerous functions including PTZ controlling, video image adjustment (such as White Balance, focus, etc.), alarm subscription, video preview and playback, voice intercom, etc. can be done remotely. Enhanced data security DMSS adopts multiple layers of data encryption protection to provide better data security to users From a product to the platform and then to the mobile client, DMSS adopts multiple layers of data encryption protection to provide better data security to users. DMSS has also been certified by TÜV Rheinland, meaning the product complies with the GDPR (EU, 2016/679), and meets the TÜV Rheinland 2PfG 2624/06.17 standards, offering state-of-the-art information security and privacy protection. Featuring more detailed interaction design, DMSS offers smoother user experience. In addition, a version that supports both day mode and night mode will be released soon. Supports thermal products To provide better support towards the global efforts in pandemic prevention and control, DMSS also supports thermal products, including thermal cameras and access control and temperature monitoring terminals. It enables the operators to remotely control thermal products and perform their duty in a much safer manner. In the future, DMSS will extend its application scope to support more SMB solutions, providing installers and small and medium-sized businesses with more user-friendly solutions. With its mission of ‘Enabling a Safer Society and Smarter Living’, Dahua Technology will continue to focus on ‘Innovation, Quality and Service’ to better serve its partners and customers around the world.
The SALTO MyLock online configuration tool – which allows users to choose and see potential door configurations for access control projects prior to purchase – has added the new XS4 Locker Lock to the platform. MyLock users can now visualize their next access control project that requires real-time wireless protection for areas like locker rooms, dressing areas, and cabinets. Then one can choose the product and select the locker door type (wood or metal), shade or color, and what type of technology is available for the platform. Preview and download MyLock user can preview and download 3D and 2D files including BIM files in a variety of industry formats Once completed, a MyLock user can preview and download 3D and 2D files including BIM files in a variety of industry formats including Revit, STP, DWG, JPEG, PDF, and more. “The SALTO MyLock customization tool is an asset designed to help project designers accurately visualize how SALTO smart locking solutions will look when deployed so we keep it up to date with our latest products and we are pleased to reveal that we have added our latest game-changing access control technology, the XS4 Locker Lock, to the MyLock customization options,” said Borja Ganzarain, SALTO Systems Marketing. Electronic access control The new XS4 Locker Lock extends up-to-date comprehensive electronic access control to lockers, cabinets, and essentially anywhere on the peripheral extending long sought after protection to areas like gyms, locker rooms, work lockers, equipment cabinets, and more. Adding BLE functionality to the XS4 Locker Lock means that lockers and cabinets can now be controlled in real-time via a variety of methods including cellphone devices and the SALTO SPACE access control management system and SALTO KS - Keys as a Service - cloud-based platform.
PSA, the consortium of professional systems integrators, announces the addition of Mobile Pro Systems to its network. Mobile Pro Systems offers a family of different network/IP based mobile video surveillance systems utilized by many government and commercial entities. “Mobile Pro Systems’ technology is a great addition the PSA’s line card,” said Tim Brooks, PSA’s vice president of sales and vendor management. “They provide flexible and mobile solutions for powering security, network and communications technologies.” Network-Based video cameras By combining Mobile Pro Systems’ power-based hybrid platforms and various technologies together, they offer extremely effective products. Mobile Pro Systems utilizes network-based video cameras, video management and recording systems, wireless mesh, cellular communications, solar power and video analytics as fully integrated solutions. “We look forward to providing for and serving the needs of the PSA customer. We design our products to be ‘futureproof’, offering the greatest flexibility with components in the industry”, said Steve Dunker, V.P. of Business Development. Mobile surveillance solution “Mobile Pro Systems has professionally engineered purpose-built systems that include the basics and add smart technologies which provide dependability for years of successful operation. Our goal is to provide the user with the optimal mobile surveillance solution.” Mobile Pro Systems’ products are excellent ‘re-deployable assets’ for securing construction sites, utilities or any other facilities deemed as needing ‘critical infrastructure protection’ or CIPs. The securing of these remote areas is being strongly enhanced by Mobile Pro Systems’ solutions as they provide both live/recorded video & alarm solutions that can be monitored and viewed both at the site and from remote locations.
Following on the success of its entertaining and informative ‘Virtual NAB Booth’, audio over IP solutions innovator, Barix will present its latest products for the professional Audio Visual (AV) market and host individual meetings with end users and systems integrators during its ‘Virtual InfoComm’ webinar event, slated to be held on June 22 and 24, 2020. ‘Virtual InfoComm’ webinar “While we will miss not being able to meet with AV professionals, integrators, and partners face-to-face in Las Vegas this year, we look forward to engaging with them virtually,” said Manuel Merki, Head of Marketing at Barix. Manuel adds, “Our Virtual NAB Booth for broadcasters was well received, and with more virtual event experience under our belts, our Virtual InfoComm may prove to be even better. With businesses starting to emerge from lockdowns and projects ramping back up around the world, this is a perfect time for end-users and integrators to learn what’s new from Barix and discuss their specific requirements with us one-on-one.” Audio Visual solutions on display A highlight of the webinar will be the full launch of Barix’s IP Former hardware Barix will present its latest AV product news on June 22, 2020 in three sessions, allowing attendees around the world to choose the most convenient time slots for their region - 10:00 am CEST, 1:00 pm EDT (10:00 am PDT), and 5:00 pm SGT. A highlight of the webinar will be the full launch of Barix’s IP Former hardware for transforming virtually any loudspeaker into an IP speaker, following its early preview at ISE. SIP Audio Endpoint Other featured products will include the SIP Audio Endpoint for bridging analog audio with SIP-based phone systems, a new SDK available for the AudioPoint 3.0 low-latency, audio-to-mobile streaming platform, and enhancements to the company’s Simple Paging solution for fixed and mobile paging. The company is also offering one-on-one, online meetings with Barix Chief Executive Officer (CEO), Reto Brader on June 24, 2020 to privately discuss specific topics, projects, and products of interest.
Climax will once again be exhibiting at 2020 International Security Conference & Exposition, ISC West, in Las Vegas on October 5th-8th, 2020. The company sincerely invites all their customers to visit the company’s booth #10117 at the show. They will be demonstrating X1, the Alexa built-in voice-controlled smart home solution, for the delightful experiences and possibilities it brings on home automation. In addition, the company’s brand-new Mobile Mates Series realizes complete in-home & on-the-go protection by combining standalone medical alarm panel and GPS locator, with GPS and Wi-Fi location tracking as well as fall detection built-in. What’s more, their LTE-enabled medical alarm panels are now VoLTE-supported, providing quality voice experience. Smart home sensors There will be more new and latest portfolio of smart home security solutions, sensors, and accessories including: Voice-controlled Smart Home Security System & Smart Care Solution Globally renowned 2KM Reliable Communication Range RF/ZigBee/Z-Wave/DECT ULE Multi-functional Security & Environmental Smart Home Sensors Home Automation & Energy Management Accessories
Airport environments have become more sophisticated and complex over the course of the last 20 years. What was once a simple structure to facilitate travel from point A to point B has now been transformed into a hustling and bustling setting that offers passengers the comforts and conveniences of a small city. As a result, the complexity of risks that airport operators face has grown exponentially. Security personnel must now mitigate risks like terrorism, theft, personal safety and insider threats all while streamlining operations to help preserve a positive passenger experience. Beyond the visual of long and winding security checkpoint lines, most travelers are unaware of the vast amounts of work that take place behind the scenes to ensure their safety. Increasing passenger numbers On top of the typical, day-to-day concerns security operators face, airports are only becoming busier. According to the United States Department of Transportation’s Bureau of Transportation Statistics, 2018 was a record-breaking year for air passenger travel. U.S. airlines and foreign airlines operating in the United States saw 1 billion passengers fly, which was a 4.8% increase from 2017. As these numbers continue to increase, the demand on airport security personnel to keep people and property safe also increases. This is why the latest advancements in security technology are critical as part of a comprehensive and cohesive airport security strategy. Let’s take a look at some of these advancements and how they are helping airport security operators mitigate risk. U.S. airlines and foreign airlines operating in the United States saw 1 billion passengers fly, which was a 4.8% increase from 2017 Video-based command and control Airports are operational 24 hours a day, 7 days a week, which means it is paramount (and typically mandated) to have video as the heart of modern-day security operation centers (SOC). In today’s data-focused environment, security personnel rely on a multitude of solutions and systems, which often include video surveillance, access control, alarm notifications, and more, to ensure comprehensive protection of passengers. What’s needed is a single, unified platform with integrated event management and response The rising influx of information from these systems can often be overwhelming, and in most cases, manual processes are used to manage across these domains in an attempt to achieve a coordinated response. These manual processes are not scalable. What’s needed and is now being introduced to the market is a single, unified platform with integrated event management and response to allow security operators to maximize situational control and determine the appropriate intelligence-powered response. Real-time situation management The combination of real-time video, with information from a variety of additional sensors, devices and applications is changing the game for airport security personnel. Now, in the event of an incident, security officials can use this data to gain enhanced situational awareness of what’s happening and deliver actionable insights to efficiently and effectively respond to the incident. Through numerous information sources and security systems, airports can benefit from a modernized and enriched investigative experience for a broad and deep understanding of routine or emergency situations. Advanced analytics Analytics are a powerful resource that gives security teams the ability to discover significant patterns and obtain insightful knowledge from video surveillance data. Advanced algorithms can be the key in providing early warnings to assist in detecting threats, helping to establish a proactive security strategy. By effectively correlating and assessing data, airport officials can bring latent intelligence to the forefront and present a more complete view of security situations. Additionally, analytics can automate predefined standard operating procedures to help minimize human error and optimize resource utilization. By effectively correlating and assessing data, airport officials can bring latent intelligence to the forefront and present a more complete view of security situations Mobile reporting The Internet of Things (IoT) and ubiquitous connectivity have brought remote capabilities to airports, where instantaneous information sharing is paramount. Mobile reporting solutions allow passengers and employees to act as additional “eyes and ears”, bringing critical safety alerts to the attention of security officials. Information shared by passengers and employees can be extremely beneficial to help shed light on a security incident and enable faster and more efficient response. Some solutions even offer the ability to share video and audio with the command center through a passenger’s smartphone. Facial recognition technology Facial recognition can provide situational intelligence through detecting, tracking, and alerting on persons-of-interest A powerful and versatile security solution, facial recognition can provide situational intelligence to security operations centres through detecting, tracking, and alerting on persons-of-interest appearing in video streams across multiple sites and thousands of cameras simultaneously. These systems are capable of forensic-search recognition capabilities and can be compared against national, local or custom databases to make investigations faster and more efficient. Interest and adoption of the technology is growing, with new use cases being introduced daily. The solution is sure to become a valuable tool in the years to come. In short, airports are very much like small connected cities, featuring a landscape with a variety of assets, a wide range of stakeholders, and numerous sites that keep safety at the forefront of the public eye. However, while global risks and day-to-day challenges can be difficult for security operators to manage, today’s advanced and intelligent technologies can ultimately help improve the overall traveler experience.
There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance Of Ease Of InstallationEase of installation is a very important part of the project to the system integrator because the cost of labor is variable Ease of installation is a very important part of the project to the system integrator because the cost of labor is variable and can be very expensive. In some cases, the cost of labor to install a camera can be more than the cost of the camera! If labor costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labor in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labor cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying Installation Of Cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement Through Modular Cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB Dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilize magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular Cameras Offer Flexibility In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analog video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software Programs Help In Enhancing Installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.
By 2020, video surveillance using fixed, body and mobile cameras is expected to capture an astounding 859 PB of video daily. Increasing retention regulations and higher resolution cameras, are forcing the video surveillance industry to reassess its approach to data storage. Large capacity primary storage tends to be expensive to procure and costly to implement – especially without a sound architecture that can balance storage performance levels with the speed of access needed to recall video footage. Active Archive Strategy These challenges are thrusting storage tiers to the forefront of system design. Storage tiers in video surveillance had previously meant simply using a separate archive or attaching add-on capacity directly to network video recorders. Many of the new storage options designed for video surveillance are pulling together different storage tiers into a single storage architecture Many of the new storage options designed for video surveillance are pulling together different storage tiers (and in some cases storage media) into a single storage architecture, such as an active archive solution. This balance can be achieved with an active archive strategy that automates migration of data between different storage types, to ensure the data is on the correct storage type at the correct time to meet performance and retention requirements without blowing the budget. This approach also ensures ease of access while automatically moving content from more expensive tiers of storage to more cost-effective long-term tiers of storage. This allows for greater efficiencies in how recorded footage is treated throughout its lifecycle. In some cases, it includes moving data from edge devices to centralized storage, and then to the public cloud. Scalable Video Storage Solutions As storage demands have increased, video management vendors have turned to storage specialists for solutions that can accommodate large numbers of high-resolution video files, metadata associated with the footage for easy searching, along with much needed scalable solutions. In terms of video management software, this means the integration of video content from different storage types, tiers and physical locations is required, and which considers the performance profile of each storage type. With an active archive solution, video content is searchable and accessible directly by the end users regardless of where it is stored. Deploying an active archive solution enables surveillance users to reduce the complexity and costs of managing data for long term retention As seen in many product categories, camera and storage vendors continue to provide extremely competitive offerings. But, storage-specific solutions for video surveillance have lagged behind the roadmaps for video equipment and, as more and more cameras have entered the market, less attention has been placed on video storage capacities. Tiered Storage Strategy The surveillance industry has evolved considerably from the days of the 8mm video recorder; however, enterprise storage solutions will be forced to evolve further to cope with changing storage retention requirements. Video storage is quickly becoming one of the most expensive parts in a surveillance solution, but there is hope. Deploying an active archive solution will enable surveillance users to reduce the complexity and costs of managing from terabytes to petabytes of data for long term retention. By finding a storage solution that delivers the ability to implement a tiered storage strategy, users can adhere to regulation requirements to retain video footage and meet their safety and security objectives, while also significantly reducing storage costs and operational expenses.
As a cloud-based platform for service providers in the security, smart home and smart business markets, Alarm.com has adapted quickly to changing conditions during the coronavirus pandemic. In the recent dynamic environment, Alarm.com has kept focus on supporting their service provider partners so they can keep local communities protected. “We moved quickly to establish work-from-home protocols to protect our employees and minimize impact on our partners,” says Anne Ferguson, VP of Marketing at Alarm.com. The Customer Operations and Reseller Education (CORE) team has operated without interruption to provide support to partners. Sales teams are utilizing webinars and training resources to inform and educate partners about the latest products, tools, and solutions. Alarm.com’s partner tools are essential for remote installations and support of partner accounts. Helping customers remain connected Adapting to challenges of the coronavirus pandemic, Alarm.com is further investing in solutions that help customers remain connected and engaged. The company has created a resource hub called “Succeeding Remotely” that provides tools, tips and news links that partners can use to adapt their business operations. From adjusting sales and installation techniques to maintaining cellular upgrades, Alarm.com is helping partners stay connected to customers remotely, keep their teams trained, and address rapidly evolving customer concerns without rolling trucks.The company has created a resource hub called “Succeeding Remotely “Additionally, after seeing all that our partners are doing to support their local communities in need, we were compelled to highlight those efforts with ongoing videos called Good Connections, which we’re sharing with our partner community to spark more ideas and ways to help,” says Ferguson. “Though our partners have experienced varying degrees of disruption to their business, we’re inspired by their adaptability, ingenuity and resilience,” says Ferguson. “Along with establishing proper safeguards for operating in homes and businesses, our partners are leveraging our support resources more heavily, while our entire staff has worked tirelessly to deliver new, timely resources.” Do-It-Together solutions Alarm.com partners are successfully employing Do-It-Together (DIT) solutions, focusing on 3G-to-LTE upgrades, and pivoting to new verticals like commercial and wellness. Many are also streamlining their business operations and taking advantage of virtual training opportunities to enhance their technicians’ skills and knowledge, says Ferguson. Do-It-Together installs involve depending on customers to perform part or all of the installation process. Partners can send customers fully configured kits with mounting instructions, or technicians may guide customers on a remote video call. Alarm.com’s tools, training and products help partners modify remote installation options depending on each customer’s needs. End users can validate the Alarm.com Smart Gateway with their central station that sensors they have mounted were done correctly using the Alarm.com mobile app Alarm.com Smart Gateway For example, the Alarm.com Smart Gateway can be pre-configured with indoor and outdoor cameras for easy customer installation and to reduce the likelihood of future service calls. Also, end users can validate with their central station that sensors they have mounted were done correctly using the Alarm.com mobile app. “DIT is helping our partners continue onboarding customers and avoid backlogs,” says Ferguson. “We’ve been pleasantly surprised by the resiliency and level of future investment that our residential and commercial partners have shown in the face of adversity,” adds Ferguson. For example, a significant number of business customers have used the slow period to install systems that are typically too disruptive to put in during normal business hours. Similarly, service providers are adopting new technologies or business models, such as cloud-based access control. “They’re often saying to us, ‘I’m going to take this opportunity to make changes to improve our business,’ and have been working closely with us on training and business consulting to support their efforts,“ she says. Shift to the cloud Ferguson sees a growing preference for cloud-managed surveillance and access systems over ones that have historically been run on-premise. The technology itself is attractive, but especially driving change is the enhancement to the daily lives of service providers and customers, which have been strained during this time. “The foundational benefit of our cloud-based solution is the hassle-free, seamless customer experience it delivers,” says Ferguson. “We make this possible by taking ownership of the servers, software maintenance, firmware updates, health monitoring, and more. With cloud technology, these aspects become invisible to the customer and take a lot off their plate, which is more important than ever.” End users can take advantage of Smart Tip video tutorials to help with DIT installations, or they can use the Alarm.com Wellcam to connect with loved ones anywhere.End users can take advantage of Smart Tip video tutorials to help with DIT installations Partners can attend training workshops focused on remote installation tactics, while driving consumer interest in new offerings through Alarm.com’s Customer Connections platform. The goal is to make it simple for partners to stay connected to their customers to maximize lifetime account value. “We are well-positioned to endure the pandemic because of the strength of our partners in their markets along with our investments in technology, hardware and our team,” says Ferguson. “As restrictions slowly lift, there is cautious optimism that the residential, commercial, property management, plumbing/HVAC, builder and other verticals will recover quickly. We believe that as more partners adopt the DIT model and add commercial and wellness RMR, they will find increasing opportunities to deploy security, automation, video, video analytics, access and more throughout their customer base.”
Verkada was founded by three computer scientists and security experts who studied together at Stanford University. They connected with a former founder of Meraki and created Verkada with a mission to “modernize the world of physical security”. The fast-growing company currently focuses on delivering an all-in-one hybrid cloud video security solution powered by edge processing inside the camera. On the surface, the product is simple: cameras record video, connect to the internet, and push data to the cloud. “What sets us apart is the system architecture that drives our solution,” says Brandon Davito, Verkada’s VP of Product and Operations. “Starting with edge processing, all data is instantly analyzed and processed at the camera. This enables enterprise users to scale coverage without traditional limitations like bandwidth consumption or the costs of supporting additional equipment for processing footage. Simultaneously, all footage is stored directly on each camera and can be streamed securely via Verkada’s centralized management platform to any device.” The product is simple: cameras record video, connect to the internet, and push data to the cloud Hybrid cloud architecture Verkada’s goal is to make it easy to buy, deploy and manage large-scale enterprise video security systems across hundreds of cameras and dozens of sites. The hybrid cloud architecture makes it easy to access video footage from hundreds of cameras across any platform (web, mobile apps, tablets, and AppleTV). Verkada is appropriate for any business, school or enterprise that needs a scalable, secure and reliable video security solution, says Davito. “Our system streamlines surveillance management, removes the need of supporting equipment, and is ready to use, out-of-the-box, without the need for technical configurations,” says Davito. The simplicity and scalability of the end-to-end solution is attractive to security professionals, simplifying the day-to-day of surveillance management and providing insights that drive a business forward in other areas of the organization. “This approach also allows us to provide customers with a complete experience, as we build our hardware and software to work seamlessly together,” Davito adds. Verkada does not integrate with other equipment or systems. “Taking an end-to-end approach ensures that we are able to develop and roll out features more quickly and take advantage of the edge-processing capabilities of our cameras,” Davito says. The simplicity and scalability of the end-to-end solution is attractive to security professionals Defending against IoT threats An end-to-end solution also increases defenses against threats in today’s Internet of Things (IoT) space. IP cameras have historically been some of the most vulnerable devices. Verkada cameras save time by updating automatically, and they are unable to accept 3rd party software (and the risks that come with it). Verkada partners with many of the leading channel distributors and is always recruiting new integrator/reseller partners. “The solution is easy to sell. It's a bolt-on value-add that doesn't require altering or configurations to existing infrastructure,” says Davito. “Sales cycles are also much shorter because implementation is simple and streamlined; it’s creating a lot of business efficiency.” The world of physical security is always evolving, so Verkada’s ongoing challenge is to continue delivering on the potential of hybrid cloud management of physical spaces. “We are always launching new features and enhancements, as well as ensuring the security and integrity of our customers’ environments,” says Davito. “We will look to continue to push the boundaries of physical security and deepen our use of technologies like machine learning and future advancements in video analytics and AI technologies.”
Krowd is an app that connects people together based on geography; that is, if they are at the same place at the same time. Users sign into the app using the local WiFi, identify themselves by username, and are placed immediately in a group chat comprising anyone else at the location who has signed into the app. An enhancement of the Krowd app, known as Krowdsafe, leverages the technology to achieve and promote security and safety. Specifically, Krowdsafe enables users to interact directly with security personnel at a public place to report any crimes or security infractions and to enable rapid response. Think of it as “crowdsourcing” security – the app provides more eyes and ears to keep a venue safer. In effect, it enables each of its users to be an extension of the security presence at a venue or event. Krowdsafe improves crowd resilience. “Crowdsourcing” security – the app provides more eyes and ears to keep a venue safer Krowdsafe security app Krowdsafe also opens a channel of communication for the security team to provide ad-hoc security information reminders or messages. Krowdsafe can be used at a variety of venues, including stadiums, transport hubs, office blocks, retail malls, college campus and major events organizers. The app does not access identities, violate privacy, or track the movements of users. Other app users only know the information fellow users disclose. Still, group chats, one-on-one engagement, and other social media interactions can ensue, whether about a favorite soccer team or the excitement of a rock concert. The system fosters digital engagement that centers around a physical space. Krowdsafe applies those capabilities to promoting better security. Enhancing crowd safety and management The elements of Krowdsafe beat out 67 competitors to win the Defense & Security Accelerator Competition to Innovate Crowd Safety, launched by the UK Home office after terror events in 2017. Key areas of interest in the competition were to improve the detection of threats from explosives and weapons within a range of crowded places with high footfall and so reduce the chance of future attacks. Krowdsafe provides a prioritized, readily accessible and simple way for members of a crowd to communicate with a security team charged with keeping them safe. The £250,000 government award has helped the product move forward commercially at a faster pace. Krowdsafe app does not access identities, violate privacy, or track the movements of users Krowdsafe users can tap a red button, prominent on the Krowd app, that says “Report.” They may then choose from a listing of common threat types – from suspicious activity or unattended activity to medical emergency or fire services. The list is configurable by venue and corresponds to any specific threat models. The list corresponds to the nature of any situation security wants to address, such as “anti-social behavior” at a soccer game. Users in the crowd can anonymously report racist chanting, for example. In a children’s sporting event, the app can be used to facilitate lost-and-found children. If a child gets lost, a user can share a photo with the security team, who can alert the “public” (other Krowdsafe users) and find the child within minutes or seconds. Encrypted identifier code A user taps the “Report” button, selects an issue, and an alert goes directly to the security team A user taps the “Report” button, selects an issue, and an alert goes directly to the security team, who can respond because they have the encrypted identifier code from which the message came. For that point, the security team communicates one-on-one with the user, who can then choose to share their current location with the security team to facilitate response. (The “legitimate interest” of knowing the location negates any privacy concerns.) Once location is enabled, the security team can follow the precise positioning of threats on a map, using GPS and other technologies, or even on a three-dimensional digital map of a multi-story building. Another security benefit of Krowdsafe is prevention. Event organizers and venue managers can promote the use of Krowdsafe on posters or in announcements throughout the venue. Additional eyes and ears are the equivalent of CCTV coverage on every inch of a venue and use of the system makes the environment more hostile to mischievous, malicious and/or terrorist activity. In effect, bad guys will go somewhere else. Enhancement to Krowd app Krowdsafe is an enhancement to the Krowd app, which has been around for a couple of years and is available in app stores for iOS and Android. The app approximates in the digital world the experience of being a stranger in the crowd in the real world. Users can join a conversation based on their username, and then disclose to the crowd whatever they wish (or not). Event managers/organizers can promote hashtags to help identify others in the crowd (such as #ManUnited to identify fans of the same soccer team). In general, users can identify themselves (voluntarily) according to common interests using hashtags. “Krowd is a group chat that connects people together at the same place at the same time in a group, but without anyone having to disclose personal information,” says Geoff Revill, Managing Director, Krowdthink Ltd. “You have a digital presence in the same place with other people at the same time.” Wireless connectivity Users connect initially into the system through WiFi, access to which serves to approximate presence at a venue Users connect initially into the system through WiFi, access to which serves to approximate presence at a venue. Once someone signs in, information about them is merely a grouping of “hash” numbers, which are used to identify them as they communicate with others in the location. However, the “hashing” cannot be hacked to find a user’s location, thus ensuring greater privacy. Because Krowd does not collect personal data (which is a revenue source for most social media companies), the company generates revenue by providing the service to venue owners who wish to interact with and manage a crowd. Data security Location data is considered sensitive under General Data Protection Regulation (GDPR), and tracking locations can help to identify where someone lives, works, who they associate with, etc. By not tracking location, Krowd avoids the related privacy issues. After initially signing in on WiFi, Krowd communications can also use 2G, 3G and other cellular networks in addition to WiFi. Addressing privacy concerns is essential to encouraging involvement in the Krowd app, and in Krowdsafe. “If you want people to participate in keeping the crowd safe, you have to get their trust and respect them, that’s a building block behind the behavioral science,” says Revill. By not tracking location, Krowd avoids the related privacy issues Privacy protection Because Krowd users remain anonymous (except for the information they choose to share), user data is not collected (and/or sold or used for future marketing purposes). Krowd’s paying customers are event venues and public places that provide the Krowd service and can promote their commercial messages or provide other information to their populations while on site. Krowdsafe can provide immediate security benefits to a venue. Even if only 25 staff members use the app in a given location, for example, that’s 25 more sets of eyes and ears to help the security department. In a retail mall, if the staffs of 200 tenant businesses use the app, that’s another 500 or so people watching out for security. Among the general public, use of the app can be promoted in customer newsletters, or by posting group discussions on big screens around a venue. Wide marketing scope It enables members of a crowd to report any broken doors, water leaks or blocked toilets Security is a secondary benefit for some Krowd users, who are drawn to the app because of marketing opportunities, such as the ability to provide discounts or promotional offers to customers while they are on site. The app also encourages social media interaction, while maintaining the venue’s ability to “manage” the crowd by moderating any discussions. The Krowd app also provides management benefits to a venue. For example, it enables members of a crowd to report any broken doors, water leaks or blocked toilets. In general, the app helps to promote a better brand experience for the customer. Incident management One of the UK government’s concerns about Krowdsafe was its possible use by terrorists or other to cause incidents in a public venue. Think of the case of Olly Murs, a U.K. singer, whose mistaken tweets about hearing gunshots caused a brief panic at a department store on a busy shopping day. Might Krowd be uses similarly by a terrorist or other evil-doer to cause chaos or a distraction? No, says Revill, who points to a higher level of control over content exchanged in Krowd versus Twitter, for example. The security team can censor content or limit its propagation. They can also disable or block a user from communicating on the app. Messages containing dangerous or troubling content, such as racist terms, can trigger alerts to enable security teams to respond quickly.
The new CCTV system installed by WLS at Vauxhall City Farm, is according to its Chief Executive, Monica Tyler, being used to its full potential to ensure that the 50,000 visitors who visit the farm every year, are able to safely enjoy all its facilities. “Our previous CCTV was well past its ‘use-by’ date. Although it was still working, it lacked the functionality we needed to ensure around the clock security of our animals and property, as well as ensuring compliance with our health & safety procedures,” said Monica. Central urban farms “The new CCTV system, generously donated and installed by WLS, has transformed our working lives by providing us with peace of mind in knowing we can monitor every area of the farm, including our recently opened eco-garden, without any blind spots.” “The quality of the images captured by the Dahua cameras enable us to see close up detail of any activity or incident, whilst I and other colleagues are able to use an app running on our mobile phones to remotely keep an eye on the farm when it is closed and if there is an alarm event.” Located within earshot of Big Ben, Vauxhall City Farm is one of the oldest and most central urban farms in London. Local and wider communities The farm was established in 1976 when a group of architects began working on a vacant plot of land The farm was established in 1976 when a group of architects began working on a vacant plot of land and made it available to local residents for them to grow vegetables and care for livestock. From those humble beginnings, the farm has continually grown and is now the home for over 100 animals, a riding center and a cafe, and with the enthusiastic support of a large team of volunteers, conducts dozens of education and youth projects. As a registered charity, the farm’s main objectives are to enhance the health, well-being and life chances of children and disadvantaged people, as well as create enjoyment and recreational opportunities for those from our local and wider communities. Intruder detection systems WLS’s connection with Vauxhall City Farm spans over 15 years, during which it has installed and maintained the farm’s fire and intruder detection systems, as well as the now superseded CCTV system. Alison Ewen, the wife of WLS’s managing director, also has a close bond with the farm. Having been a volunteer for over 20 years, Alison has been appointed a trustee specializing in Riding for the Disabled activities. “As a company which has enjoyed considerable success installing a great number of electronic security solutions across London, we believe we have a corporate responsibility to give something back to the community,” said Jeremy Ewen. “We have welcomed the opportunity to do so by supporting a charity which we have such high regard for, in respect of the support, education and enjoyment it gives to so many people.”
Location monitoring and personal safety specialist, Vismo has announced that its app, Vismo App helped users during the recent protests in Portland, Oregon, by guiding them to safety in offices and hotels, after they had activated the panic button on their app, while on their way to or from their place of work. “Vismo is no stranger to being used to protect employees in potentially harmful situations,” said Craig Swallow, Vismo Chief Executive Officer (CEO), adding “And in the past few months our app has proved invaluable to users who were at risk of being caught up in some of the hundreds of protests that have taken place in Portland, and elsewhere.” Vismo App The Vismo App alerted security teams immediately, as soon as users pressed its panic button The Vismo App, used by staff of many FTSE 100 and Fortune 500 companies as a duty of care precaution by their employers, alerted security teams immediately, as soon as users pressed its panic button. The teams received the alert via text, email and an automated phone call, and quickly reacted to users’ situations, by using Vismo’s secure portal to identify a place of safety for them. In addition, the teams quickly received an audio clip, sent automatically from the users’ smartphones, which allowed them to get a clearer understanding of the situations at hand. Extensive deployment and use of app “In these instances, the safest places were hotels and offices unaffected, and likely to remain unaffected, by protests,” said Craig Swallow, adding “Security teams were able to monitor users’ movements and their precise location, and stay in contact with them throughout, from the moment they gave them advice on where to go until they had reached a place of safety. Then, until they reached home or work.” Although the Vismo App is used by staff of many large and medium size companies, typically in the oil and gas, healthcare and retail sectors, other employers who have achieved significant benefits include NGOs, whose staff and volunteers can work in extreme at-risk situations and media companies, whose reporters and camera operators can likewise be at extreme risk, in locations around the world. Key features of the Vismo App and portal Via the Vismo secure portal, security teams can place virtual geo-fences around areas of high-risk or safety Via the Vismo secure portal, and as part of its incident management capability, security teams can place virtual geo-fences around areas of high-risk or safety, depending on where app users are and/or will be. When users enter or exit these areas, the security teams will receive an automatic text and email alert of this movement, allowing them to take immediate and necessary actions to ensure the users are as safe as possible. To help identify potentially dangerous areas/neighborhoods, organizations’ security teams can add points of interest (POI) to a map on the portal to help protect employees and denote safe places (e.g. approved hotels or office locations). Individual points of interest, POIs can be added by a team, to take account of specific areas which are relevant to the organization. These POIs can include known high-risk areas and safe havens. Reliable and efficient way of mass communication Vital information can be communicated to app users to avoid troublesome areas or guide them to a safe destination. Vismo provides organizations with a reliable and efficient way of communicating with any number of employees, for example during an unfolding unstable situation in a specific geographic area by providing mass notification service. These notifications can include a personalized message with response options to quickly see if anyone requires assistance. Notifications can be sent via text, email, in-app and an automated phone call, which can be set to loop continuously until a response is received.
La Maison Royale, Nairobi, is a 4-star superior boutique business hotel with a ‘French taste’, State-of-the-art facility and close to the entertainment in the Westland neighborhood, La Maison Royale is a unique experience. La Maison Royale prides itself with friendly staff and the practical touches that make being away from home easier, whether a person books their rooms by the day, week or longer. Traveling for business, looking for temporary or corporate housing, needing short-term housing during relocation, or planning a weekend getaway? La Maison Royale has a solution that will fit everyone’s budget. Unified communication server La Maison Royale has their prominent presence across several locations in Nairobi. Considering this, they required seamless connectivity within sites. A system for call accounting, budgeting and routing with hospitality features was their primary requirement. Furthermore, a comprehensive and scalable solution that does not need a transformation in the coming years was their main challenge. Matrix addressed these challenges by proposing SARVAM UCS The hotel infrastructure required a centralized communication management of all business communication. Besides, they were looking for a multi-site connectivity with call accounting and call budgeting. Matrix addressed these challenges by proposing SARVAM UCS, which is a unified communication server for modern enterprises that manages all business communications from one place. SARVAM UCS is an enterprise-grade Unified Communications solution that offers La Maison Royale the much needed collaboration, communication, messaging and mobility between multi-locational sites. Unifying all the communication networks and devices provides users with the flexibility of accessing the calls, messaging and voicemails from any of the devices irrespective of their location. Better customer responsiveness Unified communication for workforce collaboration and better customer responsiveness Call Management and the ability to connect from anywhere, anytime and with anyone Simple administration and management due to web-based configuration Enhanced customer responsiveness to customer/clients Scalability to expand their business footprints in the future Leverages existing infrastructure and connect on a common communication platform IP-solution at core and application upgradation paths that renews and extends investment Efficient call management SPARSH Series of IP extensions are elegantly designed to offer reliable performance SARVAM UCS SME is a server software which runs on ETERNITY GENX– The next-generation hardware platform. The next-generation platform supports up to 99 VOIP (SIP) trunks, 40 GSM ports, 8 T1/E1 ISDN PRI ports, and 64 analog trunks with up to 999 UC users, 96 digital users and 240 analog users. Both AC and DC power supply options are available. SPARSH Series of IP extensions are elegantly designed to offer reliable performance, quality of business communication and efficient call management. It provides high quality speakerphone, programmable feature and DSS keys, corporate directory, message wait lamp, voice mail and intuitive user interface. Hotel management software Matrix offered complete hotel management software with built-in hospitality features like: web-based front desk management, check-in/check-out, guest-in/guest-out, room shift, wake-up calls and reminders, mini-bar, built-in call cost calculation, emergency call detection and more. Matrix VARTA application essentially shifts all of the desk phone functionalities to the smartphone or desktop computer which makes the desks wire-free and clutter-free. Place or receive calls through the extended communication endpoints and give a chance to effective communication without the mess. Furthermore, softphone offers additional features using smartphone or desktop computer hardware that adds to staff productivity and easy call management.
OPTEX Teams up with Mobile Pro Systems to create a Rapid Security Deployment Solution for a high-end condominium builder in Extreme Weather Conditions. The solution was required for a large construction site for Cove Properties, one of Alberta, Canada’s premier luxury condo builders. Weather conditions With many developers and construction companies building throughout the year, they're forced to battle a myriad of different weather conditions including rain, sleet, snow and extreme cold. On top of this, they still face the inevitable problem of theft and vandalism. Theft of tools, machinery, new materials and scrap material cost contractors millions of dollars per year and leaves the construction companies and their sub-contractors with the effect of having to deal with their losses. The general contractors and developers feel the chain reaction as well, as they have to deal with higher insurance premiums and weeks and months of project delays. To avoid the major effects of construction site theft, Cove Properties turned to 2020 Digital Security Solutions of Alberta, Canada for help. Cove’s requirements included a mobile solution capable of wireless communication that could be moved from site to site with surveillance, motion detection, lighting and remote monitoring capabilities. In addition, it had to survive the harsh outdoor elements of Northern Canada. Powering network and surveillance solution 2020 Digital Security Solutions took all of Cove’s requirements into consideration and found the perfect solution in the PowerSentry by Mobile Pro Systems. The PowerSentry is a self-sufficient, temporary, semi-permanent or permanent surveillance solution. Cove is using 6 Redscans with 2 fixed cameras on six poles, and ran power to each pole Built as a “power platform”, it can power anything from surveillance, security, communications and/or network technologies. And with its universal mounting options, the PowerSentry can be mounted to a pole, a wall or tripod or can be easily hooked over a fence or roof parapet for superior mobility. It accepts 90-277VAC to minimize re-wiring and is equipped with a high quality Lithium-Ion battery pack as a backup power source due to loss of power or power outages. In addition, the PowerSentry has a unique remote system status and control software called Power Broker, which monitors the PowerSentry’s battery voltage, current power usage, displays active map GPS monitoring, intrusion detection reporting, warning and flood lighting control and horn/speaker control. Motion-activated floodlights To help solve the limited daylight obstacle, 2020 DSS had two 8,000 lumen LED flood lights mounted to the chassis of the PowerSentry. The LED floodlights are motion activated and have a pre-determined setting of how long they will stay on. The lights can also be turned on and off manually through the Power Broker software. “Due to the short amount of daylight during the winter months, the flood lights will help light the site in the evening hours and after hours if there is a breach in the perimeter,” said Gene Telfer, president of 2020 DSS. The perimeter and the interior of the construction site is protected by an Optex RedScan laser perimeter detection device which was connected to the PowerSentry and mounted 8’ below providing a 200’ horizontal area of detection. “We decided to mount the RedScan below the PowerSentry instead of on it because we will get a wider detection range and a firmer detection trigger,” Telfer said. Optex Redscan laser detectors With abnormal cold temperatures hitting the Northern United States and almost all of Canada, the first test was in late December into early January when normal temperatures fell to -40°F and -60°F with the wind chill. “The systems are working great and we haven’t had a system go down at all,” Telfer said. According to Telfer, Cove is using 6 Redscans with 2 fixed cameras on six poles, and ran power to each pole that made installation very quick and easy. They are using Milestone video management software that integrates with the cameras and Redscan laser detectors for visual verification and event response in one platform.
Sussex Police have purchased a fleet of redeployable CCTV cameras from Revader Security, primarily for use on lampposts and urban infrastructure. The Transit-lite mobile cameras are ruggedized outdoor surveillance solutions which have been proven over many years to deter crime and secure vital video evidence for prosecution. Cost-Effective solution Using the Revader EasyFit bracket system, police operators are able to regularly re-position each camera to respond to the movement of crime hotspots, antisocial behavior, vandalism and other street crime around the locality. As the units can be installed in virtually any location within minutes, only minimal planning is required. Revader Security proposed a cost-effective solution of coupling an auxiliary camera to a Transit-lite unit In this instance, Revader Security proposed a cost-effective solution of coupling an auxiliary camera to a Transit-lite unit to provide twice the visibility and coverage. The Transit-lite unit contains the recording and transmission technology and acts as a server to the auxiliary camera. It also has the capacity to host other specialist cameras, such as those for number plate recognition (ANPR). Live and recorded footage is quickly and easily retrieved over the 4G mobile network. Redeployable camera solutions A member of Sussex Police’s Divisional Operations Team commented: “We have been really impressed by the Revader cameras, which are straightforward to install, easy to use, and have provided us with some very high quality CCTV evidence”. Stuart Caldecourt, Managing Director of Revader Security commented: “The use of another PTZ camera on the same Transit-Lite unit has provided our customer with a significant operational advantage at an only marginal increase in cost, representing excellent value for money”. Revader Security offers a wide a range of mobile CCTV and redeployable camera solutions for all applications, including those with low or zero power. The company continues to support Police and a variety of clients in the public and private sector.
Norfolk and Suffolk Constabularies have purchased nearly 4,000 Sepura SC21 TETRA radios in a joint force investment, equipping their officers with powerful, compact critical communication devices. The decision to invest in Sepura radios followed a thorough trial by both forces, from which users gave the SC21 their enthusiastic approval, and a comprehensive business case analysis, covering support, pricing and evolution of the product. Allowing clear communication The SC21 is a compact version of Sepura’s SC20 radio, combining high levels of robustness and functionality without compromising on performance. This was backed up by users on the trial, who praised in the SC21 in particular for its rich, clear audio, allowing clear communication even in noisy environments, as well as the compact design which takes up a minimum of space on an officer’s uniform. Officers also praised the excellent battery life and robust design of the radio, while commentating that the intelligent user interface made it quick and easy to perform primary functions. T/Assistant Chief Constable Steve Mattin, Joint Protective Services Lead, welcomed the rollout saying: “Good communications is fundamental to our policing service and the SC21 will provide us with the support we need to give the best policing service we can to our communities.” Installation of charging equipment The SC21 is part of Sepura’s SC Series of radios, featuring hand portable and mobile radios “After considering the options available to us it was clear that Sepura’s SC21 was the unanimous choice of both our front line officers and our operations teams. Sepura’s support is outstanding and they are working closely with us to help manage our transition to the new devices, including assisting with training and the installation of charging equipment, ensuring that our staff will be fully prepared for the transition.” Says David Woods, Joint ICT airwave specialist for Norfolk and Suffolk Constabularies. “We have seen many UK organizations adopt SC Series radios from Sepura as they look to equip their users with modern, powerful devices to support their operations. The SC21 is unique in the market in having such advanced features in a compact device and as such offers both Suffolk and Norfolk Constabulary users the best of both worlds.” Says Dawn Griffiths, Business Development Manager at Sepura. The SC21 is part of Sepura’s SC Series of radios, featuring hand portable and mobile radios, supplemented by powerful applications and flexible accessories to support public safety officers communicate efficiently. Sepura are the supplier to UK police forces as well as many other police forces in Europe and throughout the world.
Round table discussion
An aging employee population and the influx of a new generation of workers and customers is driving change in the physical security industry. Millennials – those born in the 1980s and mid-1990s – are especially impacting how the industry operates, the technologies it produces, and the customers it serves. This tech-savvy generation grew up with the Internet at their fingertips. They embrace innovation in all its glory and expect it to play a seamless role in their lives – and work. We asked this week’s Expert Panel Roundtable: How are millennials changing how security systems are designed, installed and/or operated?
The reviews are in, and ISC West was another hit. Brisk attendance and a comprehensive lineup of the industry’s top companies and products contributed to another successful show for Reed Exhibitions. Our Expert Panel Roundtable, who have attended many such events, added their own reflections to the industry’s post-ISC glow. We asked this week’s Expert Panel Roundtable: How successful was ISC West 2018 for security industry exhibitors and visitors?
Body-worn cameras are becoming more common every day, driven both by needs of the marketplace and technology developments. However, questions remain about the usefulness of the devices, and their future role in promoting safety and security. We asked this week’s Expert Panel Roundtable: What are the challenges of body-worn cameras for the security industry?