March Networks Video Surveillance software(19)
Used by leading banks and retail organizations worldwide to extract valuable information on customer service, merchandising, operations, compliance and more, March Networks Searchlight™ helps businesses improve performance and profitability. Integrating clear surveillance video, business data and highly-accurate analytics, the software also enables organizations to proactively detect fraud and theft, and reduce investigation times by as much as 90%. With March Networks’ Searchlight 4.6 release, customers now benefit from new dashboards and reporting capabilities that make it even easier to analyze, compare and share critical information. Summary Dashboard Views And Drill-Down FilteringAvailable in Searchlight’s Business Analytics reporting tool, the new dashboards enable users to compare aggregated data and trends from multiple locations more effectively, based on their own key performance indicators (KPIs). Users can filter data by analytic, site or customized grouping across their organization, and quickly drill-down to a granular level when needed. A retail operations manager, for example, could view people counts from all locations, then drill down to get exact numbers for each of the four entrances at a single site. A district manager could do the same to view the information from his district only. Users can also save their own custom reports and dashboard views for convenience. Automatic Email Notifications With Images This new feature in Searchlight’s Operations Audit enables organizations to share snapshots (in low or high definition) by email with select users on a set schedule. The reports can include images from all cameras at each site, or from select cameras only, such as all front entrance images. A large March Networks retail customer is already using this feature to provide district managers with a daily overview of their showroom floors, and reported a 30% improvement in merchandising compliance within four months. Multiple Image Export To EmailAnother Operations Audit addition, this practical feature makes sharing video images quick and easy. Users simply right-click and select the images they want to export, and the software will automatically add them to the user’s email application as attachments. Other new Searchlight features include the ability to automatically export Business Analytics data from all sites, cameras and zones on a set schedule, ensuring that key reports are always ready and easily accessible. As well, new embedded hyperlinks in the software’s Business Rules Summary email notifications allow users – in particular loss and fraud prevention investigators – to move quickly into the software to view video evidence and the exact exceptions results. “When customers start using Searchlight, two things usually happen fairly quickly. First, they are thrilled with the business insights the software provides, and second, they start brainstorming about new ways to apply that information and who in the organization could also benefit,” said Douglas Wong, Vertical Software Applications Product Manager, March Networks. “Several of the new capabilities we’ve introduced have been inspired by our customers and we look forward to demonstrating them to partners and prospects.” Learn more about March Networks Searchlight.Add to Compare
March Networks Searchlight for Retail enables all types of retail organizations – including specialty retail, grocery stores, quick service restaurants (QSRs) and convenience stores (c-stores) – to reduce losses from theft, oversee operations, improve customer service and increase profits. The intelligent software integrates clear surveillance video with data from retail systems including point-of-sale (POS) and RFID tags to alert loss prevention staff and business owners to instances of potential theft, and reduce investigation times from hours to minutes. In addition, Searchlight’s optional business analytics (e.g. people counting, dwell time monitoring and queue length) combined with video data provide valuable insights on occupancy, speed of service, transactions conducted with no customer present, and customer interest. Available as a standalone software application, or as a hosted software as a service (SaaS) for a low monthly fee, Searchlight for Retail delivers key benefits to retailers including: Transaction Summaries. View and compare user-definable report summaries (voids, refunds, discounts, etc.) to identify potential issues based on transaction trends over time. Transaction Reports. Review transaction data integrated with video to quickly investigate instances of potential internal theft, and to evaluate employee behavior at the POS. Business Analytics. Uncover customer trends and employee Key Performance Indicators (KPIs), and gain insight into overall store or restaurant operations. Operations Audits. Review snapshots from the cameras at your locations to see what’s happening, and discern operational issues like cleanliness, safety concerns, placement of promotional displays, etc. Business Rules. Detect possible fraud by reviewing lists of transactions and events that are important to you, e.g., no sales, safe drops, and transactions that exceed a certain amount, and be automatically alerted about these events via email. Security Audits. Filter by location ID and/or alarm type, and view alarm video from the vantage point of one or multiple cameras; export alarm details along with relevant video and audio evidence. Integrate your video surveillance system with leading POS and RFID software. A portfolio of POS and RFID integrations are available off-the-shelf; customized integrations can be configured as needed.Add to Compare
Managed Video Network Services from March Networks enable organizations to outsource the daily health monitoring and management of their networked digital video systems.Tiered services include: Initial Configuration and Commissioning - to verify system configuration and programming against stated requirements and quality standards. Video Network Monitoring – to provide ongoing reports on the status of cameras, disk drives, video/audio storage, network connectivity and operating temperatures. Customers retain responsibility for resolving identified problems. Video Network Monitoring and Management – an enhanced service for both the monitoring and management of video systems. Includes: regular status reports, recommendations, remote troubleshooting, programming adjustments when necessary, and the installation of maintenance software upgrades as they are released. Lifecycle Management – a worry-free service for customers with more extensive installation or service requirements, ranging from system design and installation logistics to extended hardware warranty contracts.Add to Compare
Exhibiting at GSX, booth 3515. March Networks® Searchlight™ for Retail as a Service provides worry-free video surveillance and intelligent software capabilities that help quick service restaurant (QSR) and convenience store (c-store) franchisees reduce theft, improve customer service and operations, and drive profitability – all for an average cost of just $4 a day. The secure, hosted service integrates video with point-of-sale (POS) transaction data, enabling owners to proactively detect theft and reduce investigation times from hours to minutes. It also integrates video with business analytics such as people counting and dwell time to provide valuable insights into customer behavior and operations. Searchlight for Retail as a Service enables owners to spend more time focused on their core business by simplifying the task of locating suspicious activity and finding video evidence. It delivers multiple, user-defined reports that can be setup to arrive automatically in an owner’s or manager’s email inbox. The reports include snapshot images and direct links to recorded video so owners can analyze and compare: Location and employee performance at one or multiple locations Suspect transactions, such as all voids above a set amount Conversion rates, customer wait times, dwell times and other customer service metrics using integrated analytics Operational performance, including how clean locations are, if shelves are well-stocked, if employees are dressed properly and if procedures are being followed Security audits, including a list of alarms and the ability to filter by specific alarm or location The new hosted Searchlight service provides the scalability and enterprise management features customers have come to expect from March Networks. It is sold through March Networks certified partners who work directly with franchisee customers to install, configure and maintain the service to best meet their needs.Add to Compare
March Networks Insight is a new, hosted service that provides customers with unmatched video network visibility, asset control, system health, and service level agreement (SLA) performance management. It offers a visual overview of an organization’s entire video network, and valuable reporting capabilities accessible via a secure, cloud-based platform. Leveraging the proven expertise of March Networks’ dedicated Network Operations Center (NOC) team, Insight leaves customers free to focus on their business while ensuring optimum video system performance. Users enjoy complete, end-to-end support – from system monitoring, performance optimization and issue diagnosis, to remote resolution where possible. When onsite service is required, the NOC team generates a service ticket for customers or their certified partner along with valuable information on the likely issue, for faster, more efficient resolution. That complete support is just one of the benefits enabled by this industry-first service. Insight offers unique features and reporting capabilities that save customers time and costs, including: Easy, self-service access to the cloud-based management platform via a web browser, enabling customers and/or their certified partner to securely access critical video network information, create customized reports, and generate and track their own service tickets Comprehensive health reporting, for at-a-glance views of a customer’s video network health, problematic areas and more Closed-loop field service workflows so customers know that escalated issues have been resolved successfully SLA reporting on items including outstanding service tickets and time to resolution, validating that SLA commitments are being met Scheduled software upgrades, ensuring timely updates that help protect the video network from possible security vulnerabilities and enable feature enhancements Inventory and product warranty reporting, providing an invaluable audit of a customer’s entire video network, including device configuration, model number, firmware version and warranty status Optional, third-party device health monitoring employing Simple Network Management Protocol (SNMP) scanning tools, leaving customers worry-free even when it comes to non-March Networks IP devices in the video network Optional Field of View (FOV) reports, so customers and/or their certified partner can move quickly to fix any camera FOV that’s been changed or obstructed Geographical and network topology views, for a more intuitive overview of a customer’s video deployment, as well as the ability to quickly spot trends by region or areaAdd to Compare
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AI has opened doors to many transformation opportunities and increasingly minimised many risks -- personal and economic -- that are alarming today. And illicit trade is one of those pains AI can offer a promising solution against. Illicit trade is a serious threat and problem that affects governments and societies on every level. While governments lose financial funds in tax revenues, thriving businesses are losing potential customers, and customers are getting tricked into purchasing counterfeit, low-quality products. Transnational organized crime generates revenue of $2.2 trillion through transnational criminal organizations, complicit corrupt facilitators, and other threat areas. The list of criminal activities is long and involves such horrific crimes as trafficking of narcotics, opioids, arms, humans, fake medicines and other counterfeit and pirated goods; illegal tobacco and alcohol; illegally-harvested timber, wildlife, and fish; pillaged oil, diamonds, gold, and other natural resources and precious minerals; stolen antiquities; and other contraband or valuable items sold across streets, social media, online marketplaces, and the dark web. In short, illicit trade is a contributing cause to large-scale insecurity and instability across markets. AI-driven technologies Here is where revolutionary AI-driven technologies come in, with their capability to fight illicit trade across markets. AI technologies in this specific application promise to help build safer and more secure communities in the future. There are a few ways that AI can support the ongoing fight against illicit trade on a global scale in a tangible way. Transnational organized crime generates revenue of $2.2 trillion For financial transactions at risk of fraud and money laundering, tracking has become an increasing headache if done manually. As a solution to this labour-intensive process, AI technology can be trained to follow all the compliance rules and process a large number of documents -- often billions of pages of documents -- in a short period of time. Among these documents widely in circulation, most have an unstructured and inconsistent format -- from invoices to insurance documentation -- are a complex system to tackle; in this whirlwind of pages, the likelihood of non-compliant and misrepresented figures to go by unnoticed. But this is also where AI can thrive as solutions become a necessity, enhancing humans’ capabilities of identifying fraud risks in the early stages. Relying on natural language processing, the technology can begin interpreting the text from the scanned and digitised documents in order to process trade information at high speed. In this context, AI-powered solutions are capable of comparing, contrasting document information and identify anomalies worth looking into further. By automating a large portion of the process, AI-driven technology allows the staff to focus on more pressing, high-involvement issues that require human judgement while saving time on the time-consuming manual work of analyzing documents by hand. Identifying covert interactions between criminals As criminal networks become increasingly intricate in their illegal operations, cutting-edge AI technology is crucial in the battle against it. In 2019, EU launched a project with the goal to deploy advanced AI technology and robots to identify smuggling across the borders of Portugal, Estonia, Italy, Greece, Bulgaria, Romania and Hungary. With the help of AI, it will be possible to send drones and autonomous vehicles to the most dubious border areas in order to enforce border control and detect smugglers quickly and efficiently. Illicit trade triggers a chain reaction of negative impact across industries, governments and individuals The issues the EU is trying to address through the project include drug and weapon smuggling, as well as human trafficking. From tight border control tracking crossings to communication monitoring to identify covert interactions between criminals on both sides of the border, the project is one among many that will expand the scope of solutions to the illicit trade problems today. AI’s contribution is significant on many levels: from predicting crime and threats to safeguarding public health and safety (in face of human trafficking, counterfeit medicines, and toxic products), these are simply inklings of major shifts that AI technology promises for the future of the battle against illicit trade. So why is fighting illicit trade so crucial? Here are a few reasons why AI’s role in fighting this global issue is crucial. In a world where customers run the risk of being deceived and tricked into buying counterfeit products, companies who provide the original products suffer through the loss of revenue and market share. The same companies are also robbed of their intellectual property and proprietary data. Furthermore, people who are employed in these companies run the risk of losing their jobs as a result of revenue and market share loss. And finally, the last straw is the loss of brand integrity and reputation to the need to compete with low-quality, sometimes even dangerous counterfeit products. Just like a domino effect, illicit trade triggers a chain reaction of negative impact across industries, governments and individuals. And it’s time for AI to step in and stop it.
Smart security is advancing rapidly. As AI and 4K rise in adoption on smart video cameras, these higher video resolutions are driving the demand for more data to be stored on-camera. AI and smart video promise to extract greater insights from security video. Complex, extensive camera networks will already require a large amount of data storage, particularly if this is 24/7 monitoring from smart video-enabled devices. With 4K-compliant cameras projected to make up over 24% of all network cameras shipped by 2023 – there is a fast-growing desire for reliable storage on-board security cameras. The question for businesses is: do they look to break up their existing smart video network, by separating and compartmentalising cameras to handle data requirements, or do they increase its storage capabilities? As some people begin to venture out and return to work following initial COVID-19 measures, we are also seeing demand for thermal imaging technology increase. New technology like this combined with more of these always-on systems being rolled out, means organizations will need to carefully consider their smart video strategy. Newer edge computing will play an important role in capturing, collecting, and analyzing data and there are some key trends you can expect to see as a result of this evolution. There are many more types of cameras being used today, such as body cameras, dashboard cameras, and new Internet of Things (IoT) devices and sensors. Video data is so rich nowadays, you can analyze it and deduce a lot of valuable information in real-time, instead of post-event. Edge computing and smart security As public cloud adoption grew, companies and organizations saw the platform as a centralized location for big data. However, recently there’s been opposition to that trend. Instead we are now seeing data processed at the edge, rather than in the cloud. There is one main reason for this change in preference: latency. Newer edge computing will play an important role in capturing, collecting, and analyzing data Latency is an important consideration when trying to carry out real-time pattern recognition. It’s very difficult for cameras to process data – 4K surveillance video recorded 24/7 – if it has to go back to a centralized data center hundreds of miles away. This data analysis needs to happen quickly in order to be timely and applicable to dynamic situations, such as public safety. By storing relevant data at the edge, AI inferencing can happen much faster. Doing so can lead to safer communities, more effective operations, and smarter infrastructure. UHD and storage AI-enabled applications and capabilities, such as pattern recognition, depend on high-definition resolutions such as 4K – also known as Ultra High Definition (UHD). This detailed data has a major impact on storage – both the capacity and speeds at which it needs to be written, and the network. Compared to HD, 4K video has much higher storage requirements and we even have 8K on the horizon. As we know, 4K video has four times the number of pixels as HD video. In addition, 4K compliant video supports 8, 10, and 12 bits per channel that translate to 24-, 30- or 36-bit color depth per pixel. A similar pattern holds for HD — more color using 24 bits or less color using 10 or 12 bits in color depth per pixel. Altogether, there is up to a 5.7x increase in bits generated by 4K vs. 1080 pixel video. Larger video files place new demands on data infrastructure for both video production and surveillance. Which means investing in data infrastructure becomes a key consideration when looking into smart security. Always-on connectivity Whether designing solutions that have limited connectivity or ultra-fast 5G capabilities, most smart security solutions need to operate 24/7, regardless of their environment. Yet, on occasion, the underlying hardware and software systems fail. In the event of this, it is important to establish a failover process to ensure continued operation or restore data after a failure, including everything from traffic control to sensors to camera feeds and more. Consider the example of a hospital with dozens or even over a hundred cameras connected to a centralized recorder via IP. If the Ethernet goes down, no video can be captured. Such an event could pose a serious threat to the safety and security of hospital patients and staff. For this reason, microSD cards are used in cameras to enable continuous recording. Software tools – powered by AI – can then “patch” missing data streams with the content captured on the card to ensure the video stream can be viewed chronologically with no content gaps. Thermal imaging Health and safety is the number one priority for all organizations as people return to work and public spaces. Some organizations are deploying thermal imaging to help screen individuals for symptoms as they return. Organizations that operate with warehouses, depots and assembly lines will traditionally have large amounts of cameras located outside of the entrance. With thermal imaging smart video in place, these cameras can now serve a dual purpose as a screening device. The thermal imaging technology is capable of detecting elevated body temperatures, with 10-25 workers being scanned in one shot, from one camera – making it an efficient and accurate process. This way, staff can use the information to help identify people who may need further screening, testing, and/or isolation before returning to work. There are many more types of cameras being used today, such as body cameras, dashboard cameras, and new Internet of Things (IoT) devices While this may not increase data storage requirements, it can change your retention policies and practices. Smart security today is about utilising AI and edge computing, to deliver an always-on, high-resolution video provision that can help keep people safe 24/7. These trends increase the demands and importance of monitoring, which means requirements of the supporting data infrastructure improve to match that, including the ability to proactively manage the infrastructure to help ensure reliable operation. Companies need to make sure they have considered all the storage and policy challenges as part of their smart security strategy for the future.
Stadiums around the world are still paralyzed from the effects of COVID-19. Fans and spectators in masses have been absent from stadiums since April and there doesn’t seem to be a concrete plan on how or when they’ll be able to return to near capacity. The NBA recently opted to form a bubble philosophy concept in Disney’s facilities, although it’s been a relative success, it’s also been a $200 million temporary solution. This then begs the question: How long can stadiums survive like this without spectator’s present? History tells us that stadiums, venues and sport recover from disasters, so what can stadiums do to speed up the process? This is the catalyst for AI to be integrated on mass level to stadiums around the world. AI is the answer AI’s role in getting fans and spectators back is huge, through capabilities such as: Social Distance Monitoring Crowd Scanning/Metrics Facial Recognition Fever Detection Track & Trace Providing Behavioural Analytics Technologies such as IREX.ai is now working alongside National Leagues, Franchises and Governing Bodies to implement AI surveillance software into their CCTV/surveillance cameras. This is now creating a more collaborative effort from the operations team in stadiums, rather than purely security. Stadiums around the world are still paralyzed from the effects of COVID-19 AI surveillance software such as IREX.ai when implemented into the surveillance cameras can be accessed by designated users on any device and on any browser platform. Crowd metrics Arming stadiums with AI-powered surveillance tools can detect crowd metrics such as “people counting” and “group statistics”. This ensures stadium personnel can monitor social distancing with precision, accuracy and immediately. Alerts can be set up throughout parts of the stadium to alert senior staff members when overcrowding can appear with real time videos, analytics and photos to their hand-held device, such as a smartphone. Fever detection Thermal cameras have been implemented throughout facilities including stadiums and are helping assist to spot people with elevated temperatures. What IREX.ai implements is an alert system, coupled with facial recognition of any individual(s) that read an elevated body temperature. This alert system then provides security and health officials with a photo of the individual with the elevated body temperature, meaning staff can react quicker to the situation prevent this individual from entry. Pandemic monitoring by facial recognition Thermal cameras have been implemented throughout facilities including stadiums and are helping assist to spot people with elevated temperatures Through facial recognition, staff members will be able to locate individuals through simply uploading a photo. It has never been easier to find a person of interest. With masks becoming an everyday part of society, facial recognition has come under scrutiny regarding the accuracy when a mask is worn. Irex.ai still maintains a 96% accuracy with individuals wearing masks and can set up alerts for any individuals not wearing a mask. Another important aspect of facial recognition is finding persons of interest quickly through technology like IREX.ai’s “searchveillance”. The future is here. Designated staff can track a person from when they enter the stadium by simply uploading their photograph. An example of how this can assist stadium personnel is to help relocate lost children inside the stadium with their guardians/parents when they are separated. Another attribute would be any individuals banned from entering the stadium would trigger alerts once they appear under surveillance, a fantastic collaborative tool to use with Law Enforcement. Return on investment With security solutions, one of the biggest issues with any security investment is a lack of an ROI. This is where AI security is breaking the mould. The ability to provide business analytics, consumer/fan behaviours, traffic patterns, etc, allows other departments within the organization to gain vital information that can assist with their strategies and practices. Stadium security will never be the same in a post-COVID world, so why will its practices stay the same? AI & Stadiums is no longer the future, it’s the 2020 solution.
March Networks, a global video security and video-based business intelligence solutions provider, is proud to announce that its products have obtained approval from Dubai’s Security Industry Regulatory Agency (SIRA). SIRA approval Security Industry Regulatory Agency (SIRA) is a regulatory body that governs best practises in security systems and services in Dubai (UAE). Its Security Equipment Approval certificates help businesses in the UAE determine which products meet its rigorous standards. By obtaining SIRA approval on its Command Enterprise video management system and recording platform, along with a wide range of its IP cameras, March Networks can now offer a complete, SIRA-approved end-to-end video surveillance solution for Dubai and the UAE. “We are very pleased to achieve SIRA compliance,” said Trevor Sinden, March Networks Vice President for the Middle East & Africa regions. Secure video surveillance products firm Trevor adds, “March Networks has always offered secure, highly reliable video surveillance products. This approval further solidifies our commitment to compliance with government and central bank regulations across the Middle East. We look forward to the new business opportunities this approval will create.” March Networks is headquartered in Ottawa, Ontario, Canada, and has regional offices around the world, including in Dubai. The company’s IP video surveillance and business intelligence solutions are used by more than 600 financial institutions and 300 retail brands globally.
March Networks, a globally renowned company in video security and video-based business intelligence solutions, is proud to announce that one of the world’s largest oil companies will deploy its cloud-based Searchlight solution at more than 300 c-store locations. The Fortune 500 Company is currently rolling out March Networks Searchlight for Retail as a Service at all of its U.S. corporate-owned stores. The company’s branded fuel products are sold at nearly 8,000 service stations in the U.S., providing a future platform for March Networks to continue to grow its c-store customer base. Cloud-based Searchlight solution By choosing March Networks’ cloud-based Searchlight, the oil company can deploy a powerful loss prevention and data analytics solution in a shorter timeframe and with less upfront cost than a traditional video surveillance deployment. The subscription-based service, combining high-definition video, transaction data and analytics, is managed by March Networks from its secure Network Operations Center (NOC). This eliminates the need for the company to purchase and maintain servers within its own IT infrastructure, and leaves it free to focus on its business, while March Networks handles all the software upgrades and maintenance of the application. With the addition of the oil company, nearly 15,000 business locations worldwide are now using the March Networks Searchlight solution. Security and transformational business insights “Leading banks, retailers and restaurant chains are choosing March Networks Searchlight for its unique ability to deliver both security and transformational business insights,” said Peter Strom, President and Chief Executive Officer (CEO), March Networks. He adds, “Organizations can not only reduce theft, fraud and shrink, but gather operational and business intelligence to boost performance and profitability. By offering Searchlight’s video insights in a monthly subscription model, March Networks is meeting increased demand for cloud-based video surveillance-as-a-service (VSaaS), and rapidly growing the services part of our business.” Convenient managed services Searchlight for Retail as a Service includes March Networks’ convenient managed services Searchlight for Retail as a Service includes March Networks’ convenient managed services, where trained professionals monitor each customer’s video network system health and performance, ensuring maximum uptime. Using the March Networks Insight platform, customers gain access to their network information, including device health and warranty information, through a secure web browser. Searchlight and Insight are part of the oil company’s complete end-to-end solution. Command Enterprise Software The end-to-end solution also includes March Networks’ highly reliable hybrid recorders, supporting analog and IP cameras, its Command Enterprise Software for advanced system management and administration, and its SE2 and SE4 Series IP Cameras for crystal-clear video capture. March Networks is partnering with NAVCO, a national electronic security systems integrator and long-time March Networks Certified Solution Partner (CSP), to complete the company’s deployment and provide seamless support for the solution moving forward.
Bold report their new Gemini CCTV monitoring platform release includes new integrations and features to enhance the monitoring control room user experience and in response to the latest technology. These include the addition of three new CCTV system interfaces and a number of feature enhancements. March Networks, which operates in government, retail, education and banking sectors, amongst others, joins Mirasys VMS and Hanwha Techwin, formerly Samsung, along with many existing CCTV integrations. Gemini can be deployed in the cloud or on local servers as required. New features in the latest release include - direct camera import to save having to add cameras manually and rekeying descriptions, camera views and alarm zones integration, Hikvision DeepinMind object identifier, site polling, batch contacts editing, SMS dynamic messaging and broadcasts, and intelligent alarm signaling processing to dramatically reduce duplicate and false alarms.
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