March Networks Video Surveillance software (19)
Used by leading banks and retail organizations worldwide to extract valuable information on customer service, merchandising, operations, compliance and more, March Networks Searchlight™ helps businesses improve performance and profitability. Integrating clear surveillance video, business data and highly-accurate analytics, the software also enables organizations to proactively detect fraud and theft, and reduce investigation times by as much as 90%. With March Networks’ Searchlight 4.6 release, customers now benefit from new dashboards and reporting capabilities that make it even easier to analyze, compare and share critical information. Summary Dashboard Views And Drill-Down FilteringAvailable in Searchlight’s Business Analytics reporting tool, the new dashboards enable users to compare aggregated data and trends from multiple locations more effectively, based on their own key performance indicators (KPIs). Users can filter data by analytic, site or customized grouping across their organization, and quickly drill-down to a granular level when needed. A retail operations manager, for example, could view people counts from all locations, then drill down to get exact numbers for each of the four entrances at a single site. A district manager could do the same to view the information from his district only. Users can also save their own custom reports and dashboard views for convenience. Automatic Email Notifications With Images This new feature in Searchlight’s Operations Audit enables organizations to share snapshots (in low or high definition) by email with select users on a set schedule. The reports can include images from all cameras at each site, or from select cameras only, such as all front entrance images. A large March Networks retail customer is already using this feature to provide district managers with a daily overview of their showroom floors, and reported a 30% improvement in merchandising compliance within four months. Multiple Image Export To EmailAnother Operations Audit addition, this practical feature makes sharing video images quick and easy. Users simply right-click and select the images they want to export, and the software will automatically add them to the user’s email application as attachments. Other new Searchlight features include the ability to automatically export Business Analytics data from all sites, cameras and zones on a set schedule, ensuring that key reports are always ready and easily accessible. As well, new embedded hyperlinks in the software’s Business Rules Summary email notifications allow users – in particular loss and fraud prevention investigators – to move quickly into the software to view video evidence and the exact exceptions results. “When customers start using Searchlight, two things usually happen fairly quickly. First, they are thrilled with the business insights the software provides, and second, they start brainstorming about new ways to apply that information and who in the organization could also benefit,” said Douglas Wong, Vertical Software Applications Product Manager, March Networks. “Several of the new capabilities we’ve introduced have been inspired by our customers and we look forward to demonstrating them to partners and prospects.” Learn more about March Networks Searchlight.Add to Compare
March Networks Searchlight for Retail enables all types of retail organizations – including specialty retail, grocery stores, quick service restaurants (QSRs) and convenience stores (c-stores) – to reduce losses from theft, oversee operations, improve customer service and increase profits. The intelligent software integrates clear surveillance video with data from retail systems including point-of-sale (POS) and RFID tags to alert loss prevention staff and business owners to instances of potential theft, and reduce investigation times from hours to minutes. In addition, Searchlight’s optional business analytics (e.g. people counting, dwell time monitoring and queue length) combined with video data provide valuable insights on occupancy, speed of service, transactions conducted with no customer present, and customer interest. Available as a standalone software application, or as a hosted software as a service (SaaS) for a low monthly fee, Searchlight for Retail delivers key benefits to retailers including: Transaction Summaries. View and compare user-definable report summaries (voids, refunds, discounts, etc.) to identify potential issues based on transaction trends over time. Transaction Reports. Review transaction data integrated with video to quickly investigate instances of potential internal theft, and to evaluate employee behavior at the POS. Business Analytics. Uncover customer trends and employee Key Performance Indicators (KPIs), and gain insight into overall store or restaurant operations. Operations Audits. Review snapshots from the cameras at your locations to see what’s happening, and discern operational issues like cleanliness, safety concerns, placement of promotional displays, etc. Business Rules. Detect possible fraud by reviewing lists of transactions and events that are important to you, e.g., no sales, safe drops, and transactions that exceed a certain amount, and be automatically alerted about these events via email. Security Audits. Filter by location ID and/or alarm type, and view alarm video from the vantage point of one or multiple cameras; export alarm details along with relevant video and audio evidence. Integrate your video surveillance system with leading POS and RFID software. A portfolio of POS and RFID integrations are available off-the-shelf; customized integrations can be configured as needed.Add to Compare
Managed Video Network Services from March Networks enable organizations to outsource the daily health monitoring and management of their networked digital video systems.Tiered services include: Initial Configuration and Commissioning - to verify system configuration and programming against stated requirements and quality standards. Video Network Monitoring – to provide ongoing reports on the status of cameras, disk drives, video/audio storage, network connectivity and operating temperatures. Customers retain responsibility for resolving identified problems. Video Network Monitoring and Management – an enhanced service for both the monitoring and management of video systems. Includes: regular status reports, recommendations, remote troubleshooting, programming adjustments when necessary, and the installation of maintenance software upgrades as they are released. Lifecycle Management – a worry-free service for customers with more extensive installation or service requirements, ranging from system design and installation logistics to extended hardware warranty contracts.Add to Compare
Exhibiting at GSX, booth 3515. March Networks® Searchlight™ for Retail as a Service provides worry-free video surveillance and intelligent software capabilities that help quick service restaurant (QSR) and convenience store (c-store) franchisees reduce theft, improve customer service and operations, and drive profitability – all for an average cost of just $4 a day. The secure, hosted service integrates video with point-of-sale (POS) transaction data, enabling owners to proactively detect theft and reduce investigation times from hours to minutes. It also integrates video with business analytics such as people counting and dwell time to provide valuable insights into customer behavior and operations. Searchlight for Retail as a Service enables owners to spend more time focused on their core business by simplifying the task of locating suspicious activity and finding video evidence. It delivers multiple, user-defined reports that can be setup to arrive automatically in an owner’s or manager’s email inbox. The reports include snapshot images and direct links to recorded video so owners can analyze and compare: Location and employee performance at one or multiple locations Suspect transactions, such as all voids above a set amount Conversion rates, customer wait times, dwell times and other customer service metrics using integrated analytics Operational performance, including how clean locations are, if shelves are well-stocked, if employees are dressed properly and if procedures are being followed Security audits, including a list of alarms and the ability to filter by specific alarm or location The new hosted Searchlight service provides the scalability and enterprise management features customers have come to expect from March Networks. It is sold through March Networks certified partners who work directly with franchisee customers to install, configure and maintain the service to best meet their needs.Add to Compare
March Networks Insight is a new, hosted service that provides customers with unmatched video network visibility, asset control, system health, and service level agreement (SLA) performance management. It offers a visual overview of an organization’s entire video network, and valuable reporting capabilities accessible via a secure, cloud-based platform. Leveraging the proven expertise of March Networks’ dedicated Network Operations Center (NOC) team, Insight leaves customers free to focus on their business while ensuring optimum video system performance. Users enjoy complete, end-to-end support – from system monitoring, performance optimization and issue diagnosis, to remote resolution where possible. When onsite service is required, the NOC team generates a service ticket for customers or their certified partner along with valuable information on the likely issue, for faster, more efficient resolution. That complete support is just one of the benefits enabled by this industry-first service. Insight offers unique features and reporting capabilities that save customers time and costs, including: Easy, self-service access to the cloud-based management platform via a web browser, enabling customers and/or their certified partner to securely access critical video network information, create customized reports, and generate and track their own service tickets Comprehensive health reporting, for at-a-glance views of a customer’s video network health, problematic areas and more Closed-loop field service workflows so customers know that escalated issues have been resolved successfully SLA reporting on items including outstanding service tickets and time to resolution, validating that SLA commitments are being met Scheduled software upgrades, ensuring timely updates that help protect the video network from possible security vulnerabilities and enable feature enhancements Inventory and product warranty reporting, providing an invaluable audit of a customer’s entire video network, including device configuration, model number, firmware version and warranty status Optional, third-party device health monitoring employing Simple Network Management Protocol (SNMP) scanning tools, leaving customers worry-free even when it comes to non-March Networks IP devices in the video network Optional Field of View (FOV) reports, so customers and/or their certified partner can move quickly to fix any camera FOV that’s been changed or obstructed Geographical and network topology views, for a more intuitive overview of a customer’s video deployment, as well as the ability to quickly spot trends by region or areaAdd to Compare
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The SolarWinds cyberattack of 2020 was cited by security experts as “one of the potentially largest penetrations of Western governments” since the Cold War. This attack put cybersecurity front and center on people’s minds again. Hacking communication protocol The attack targeted the US government and reportedly compromised the treasury and commerce departments and Homeland Security. What’s interesting about the SolarWinds attack is that it was caused by the exploitation of a hacker who injected a backdoor communications protocol. This means that months ahead of the attack, hackers broke into SolarWinds systems and added malicious code into the company’s software development system. Later on, updates being pushed out included the malicious code, creating a backdoor communication for the hackers to use. Once a body is hacked, access can be gained to many. An explosion of network devices What has made the threat of cyberattacks much more prominent these days has been IT's growth in the last 20 years, notably cheaper and cheaper IoT devices. This has led to an explosion of network devices. IT spending has never really matched the pace of hardware and software growth Compounding this issue is that IT spending has never really matched the pace of hardware and software growth. Inevitably, leading to vulnerabilities, limited IT resources, and an increase in IoT devices get more attention from would-be hackers. Bridging the cybersecurity gap In the author’s view, this is the main reason why the cybersecurity gap is growing. This is because it inevitably boils down to counter-strike versus counter-strike. IT teams plug holes, and hackers find new ones, that is never going to stop. The companies must continue fighting cyber threats by developing new ways of protecting through in-house testing, security best practice sources, and both market and customer leads. End-user awareness One of the key battlegrounds here is the education of end-users. This is an area where the battle is being won at present, in the author’s opinion. End-users awareness of cybersecurity is increasing. It is crucial to educate end-users on what IoT devices are available, how they are configured, how to enable it effectively, and critically, how to use it correctly and safely. Physical security network A valuable product that tackles cybersecurity is, of course, Razberi Monitor™, which is new to ComNet’s portfolio. Monitor™ is a software platform that provides a top-down view of the physical security network and ecosystem. Monitor™ is a software platform that provides a top-down view of the physical security network and ecosystem It monitors and manages all the system components for cybersecurity and system health, providing secure visibility into the availability, performance, and cyber posture of servers, storage, cameras, and networked security devices. Proactive maintenance By intelligently utilizing system properties and sensor data, Razberi’s award-winning cybersecurity software prevents problems while providing a centralized location for asset and alert management. Monitor™ enables proactive maintenance by offering problem resolutions before they become more significant problems. Identifying issues before they fail and become an outage is key to system availability and, moreover, is a considerable cost saving.
Human beings have a long-standing relationship with privacy and security. For centuries, we’ve locked our doors, held close our most precious possessions, and been wary of the threats posed by thieves. As time has gone on, our relationship with security has become more complicated as we’ve now got much more to be protective of. As technological advancements in security have got smarter and stronger, so have those looking to compromise it. Cybersecurity Cybersecurity, however, is still incredibly new to humans when we look at the long relationship that we have with security in general. As much as we understand the basics, such as keeping our passwords secure and storing data in safe places, our understanding of cybersecurity as a whole is complicated and so is our understanding of the threats that it protects against. However, the relationship between physical security and cybersecurity is often interlinked. Business leaders may find themselves weighing up the different risks to the physical security of their business. As a result, they implement CCTV into the office space, and alarms are placed on doors to help repel intruders. Importance of cybersecurity But what happens when the data that is collected from such security devices is also at risk of being stolen, and you don’t have to break through the front door of an office to get it? The answer is that your physical security can lose its power to keep your business safe if your cybersecurity is weak. As a result, cybersecurity is incredibly important to empower your physical security. We’ve seen the risks posed by cybersecurity hacks in recent news. Video security company Verkada recently suffered a security breach as malicious attackers obtained access to the contents of many of its live camera feeds, and a recent report by the UK government says two in five UK firms experienced cyberattacks in 2020. Cloud computing – The solution Cloud stores information in data centres located anywhere in the world, and is maintained by a third party Cloud computing offers a solution. The cloud stores your information in data centres located anywhere in the world and is maintained by a third party, such as Claranet. As the data sits on hosted servers, it’s easily accessible while not being at risk of being stolen through your physical device. Here’s why cloud computing can help to ensure that your physical security and the data it holds aren’t compromised. Cloud anxiety It’s completely normal to speculate whether your data is safe when it’s stored within a cloud infrastructure. As we are effectively outsourcing our security by storing our important files on servers we have no control over - and, in some cases, limited understanding of - it’s natural to worry about how vulnerable this is to cyber-attacks. The reality is, the data that you save on the cloud is likely to be a lot safer than that which you store on your device. Cyber hackers can try and trick you into clicking on links that deploy malware or pose as a help desk trying to fix your machine. As a result, they can access your device and if this is where you’re storing important security data, then it is vulnerable. Cloud service providers Cloud service providers offer security that is a lot stronger than the software in the personal computer Cloud service providers offer security that is a lot stronger than the software that is likely in place on your personal computer. Hyperscalers such as Microsoft and Amazon Web Service (AWS) are able to hire countless more security experts than any individual company - save the corporate behemoth - could afford. These major platform owners have culpability for thousands of customers on their cloud and are constantly working to enhance the security of their platforms. The security provided by cloud service providers such as Claranet is an extension of these capabilities. Cloud resistance Cloud servers are located in remote locations that workers don’t have access to. They are also encrypted, which is the process of converting information or data into code to prevent unauthorized access. Additionally, cloud infrastructure providers like ourselves look to regularly update your security to protect against viruses and malware, leaving you free to get on with your work without any niggling worries about your data being at risk from hackers. Data centres Cloud providers provide sophisticated security measures and solutions in the form of firewalls and AI Additionally, cloud providers are also able to provide sophisticated security measures and solutions in the form of firewalls and artificial intelligence, as well as data redundancy, where the same piece of data is held within several separate data centres. This is effectively super-strong backup and recovery, meaning that if a server goes down, you can access your files from a backup server. Empowering physical security with cybersecurity By storing the data gathered by your physical security in the cloud, you're not just significantly reducing the risk of cyber-attacks, but also protecting it from physical threats such as damage in the event of a fire or flood. Rather than viewing your physical and cybersecurity as two different entities, treat them as part of one system: if one is compromised, the other is also at risk. They should work in tandem to keep your whole organization secure.
With pupils in the UK set to go back to school on 8 March, there are a number of safety measures schools need to implement to ensure the health and wellness of the staff, students, and school communities. The first lockdown and closure of schools brought on by the coronavirus pandemic fired a “warning shot” for education facilities managers, forcing head-teachers to re-examine school safety standards. Now that a third lockdown is here and schools have been shut down for a second time, anyone behind the curve with the benefits of smart technology should get on board now before children return to the school environment. And with the ever-changing variants of the COVID-19 virus, schools can’t afford to be “late to class” when it comes to health and safety. Preventing the spread of disease Some schools in the US have been using smart technologies for a while to measure utility consumption and efficiency, streamline maintenance and enhance general school safety. These technologies are playing a significant role in keeping school buildings healthy and preventing the spread of disease. Let’s take a look at how smart technology can help schools to become safer, as well as more energy-efficient and cost-effective. Thermal detection cameras Smart cameras placed at entry points of a school can remove the manual task of temperature testing Smart cameras placed at entry points of a school can remove the manual task of temperature testing. These cameras provide medically-accurate, real-time temperatures of individuals in real-time. If a high temperature is detected, the software sends an instant alert to the relevant party. It can also be set to deny access to those with high temperatures or to people not wearing masks. Safer water As the coronavirus continues to sweep through the world’s population, healthcare providers should also be on heightened alert for Legionnaires’ disease, another potential cause of pneumonia with similar symptoms. Legionella is a potentially deadly bacteria that can infect a school’s water supply and cause an outbreak of Legionnaire’s disease. It’s a school's duty of care to prevent Legionella infection by monitoring the risk of the bacteria proliferating. Particularly as schools reopen and previously stagnant plumbing and cooling systems return to use, additional Legionella cases could rear their ugly head to emergency departments in the coming months. Traces of Legionella were recently found at a Worcestershire school. The school was forced to remain shut while treatment and testing took place. Automated flushing and temperature testing Instant alerts will notify relevant staff if water temperatures fall within “Legionella-friendly” parameters The Health and Safety Executive advises, “If your building was closed or has reduced occupancy during the coronavirus (COVID-19) outbreak, water system stagnation can occur due to lack of use, increasing the risks of Legionnaires’ disease… If the water system is still used regularly, maintain the appropriate measures to prevent legionella growth.” Typically, managing the risk of Legionella includes running all outlets for two minutes, taking and recording the temperature of the water to ensure that it’s not conducive to Legionella growth. This is a time-consuming process, which is why schools are looking for automated water temperature monitoring systems. This smart system with automated flushing and temperature testing reports and records water temperature data in real-time. Instant alerts will notify relevant staff if water temperatures fall within “Legionella-friendly” parameters. Cleaner air Advisers say that improving air filtration and ventilation in schools can help mitigate the potential airborne transmission of COVID-19. Strategies include: Increasing outdoor air ventilation Filtering indoor air Using portable air cleaners with HEPA filters Smart building technologies such as advanced HVAC controls can help facilities managers promote cleaner air with less hassle. For example, smart HVAC systems use sensors to remotely monitor and control variables such as: Humidity Temperature Indoor air quality The level of carbon dioxide and other pollutants The technology is also energy-efficient and cost-effective. While these solutions may be key to the reopening of schools in the era of COVID-19, they also bring long-term benefits. Although COVID-19 may have accelerated the adoption of smart technology, many of these solutions are focused on health, wellness, and security in general; which have been needed in school systems for a long time.
March Networks, a global video surveillance and video-based business intelligence solutions provider, is pleased to announce that one of California’s busiest transportation authorities will standardize its entire bus fleet on the company’s RideSafe mobile solution. RideSafe solution The US$ 4 million contract will see more than 400 buses deployed with March Networks’ complete end-to-end RideSafe solution. The contract includes cloud-based monitoring of all of the transportation authority’s mobile cameras and recorders, a services contract providing annual and recurring revenue for March Networks for up to 7 years. RideSafe solution enables transit operators to maintain the highest security for passengers and employees, respond quickly to emergency situations, and resolve liability claims faster with integrated surveillance video and vehicle metadata. It also provides peace of mind with sophisticated monitoring through March Networks’ Insight Monitoring and Resolution Service. Insight Monitoring and Resolution Service With Insight, March Networks’ managed services professionals proactively monitor all video devices and troubleshoot issues remotely, saving customers’ time and money by eliminating unnecessary truck rolls. If a physical update is required, March Networks immediately dispatches a technician to conduct onsite repair services. All activity is logged online, giving customers a complete view of their network via a secure web browser. RideSafe GT Series Hybrid Transit NVRs Fully integrated with Insight is March Networks’ RideSafe GT Series Hybrid Transit NVRs Fully integrated with Insight is March Networks’ RideSafe GT Series Hybrid Transit NVRs (Network Video Recorders), the backbone of the RideSafe solution. The highly reliable, Linux-based recording platforms are purpose-built for transportation environments, with industry-recognized SAE J1455-standards and tamper-proof enclosures that protect against dust and moisture. They allow operators to quickly access live and recorded video and search for incidents based on vehicle information, such as GPS location, when managed by March Networks Command for Transit video management software (VMS). Mobile cameras deployed As true hybrid appliances, the NVRs support a mix of analog and IP cameras, allowing transportation agencies to migrate to IP video cost-effectively and at their own pace. The California transportation authority will also deploy March Networks’ ruggedized mobile cameras, including its new SE2 Fleet Dash Camera and SE2 Fleet Wedge Camera. Both cameras deliver 2MP resolution and feature industry-first LED flicker mitigation technology, which suppresses the strobing in the recorded video caused by LED light sources. Eliminating flicker in surveillance video ensures brake lights and other light sources are not mistaken for flicker and allows for more accurate post-incident investigations. Cloud-based monitoring solution “By offering the most reliable video surveillance technology and secure cloud-based monitoring services, March Networks is meeting the needs of transportation customers and rapidly growing the services side of our business,” said Net Payne, March Networks’ Chief Sales & Marketing Officer. Net Payne adds, “Almost 27 million people rely on this transportation authority’s buses each year. We are proud that our RideSafe solution was chosen to help safeguard this ridership.”
March Networks, a global video surveillance and video-based business intelligence pioneer, is pleased to introduce its X-Series Hybrid Recorders, a new high-performance platform that’s optimized to support Artificial Intelligence (AI) applications with NVIDIA system-on-chip (SoC) technology. The X-Series is March Networks’ most powerful recording platform to date, delivering a 400% increase in throughput over its previous generation recorders. It is a true hybrid platform supporting a mix of analog, HD analog, and IP channels, but with all the power and storage capacity needed for demanding all-IP installations. Available in 16, 24, 32, 48, and 64-channel configurations, the embedded, Linux-based appliances also feature a dedicated AI engine and SoC technology from American GPU and AI computing pioneering NVIDIA. AI-powered applications NVIDIA’s rich ecosystem of partners will enable March Networks to accelerate the development of AI-powered applications and analytics for the X-Series as the company moves toward a fully AI-capable product line. In addition to the X-Series, March Networks also offers a line of AI-enabled IP cameras in its ME6 Series. The X-Series platform comes preconfigured with March Networks’ next-generation video management software, which supports future add-on applications like face recognition, as well as object detection, classification, and search, scheduled for release later. “We chose NVIDIA because of its proven leadership in AI and its extensive network of analytic partners, which will enable us to continually add new capability to the X-Series,” said Peter Strom, March Networks President & CEO. NVIDIA chipset With our customized cyber secure OS we are raising the bar on delivering the lowest total cost of ownership" “This platform builds upon March Networks’ reputation for delivering the most secure and long-lasting enterprise NVRs in the industry. “ “With our customized cyber secure Operating System (OS), proven ability to deliver NVRs with less than a 1% failure rate, and thousands of systems still operating after more than 10 years in service, we are once again raising the bar on delivering the lowest total cost of ownership solution available.” “The X-Series provides a clear migration path to IP video for businesses that still have significant analog deployments, including those in the financial and retail sectors, and the use of the NVIDIA chipset combined with its hybrid capability make it truly unique in the market.” X-Series features In keeping with March Networks’ commitment to security, ease of use, and reliability, the X-Series feature: A customized and embedded Linux OS that removes unnecessary services and applications and locks all non-essential network ports, reducing the likelihood of attack; the customized OS also has a reduced volume of code that helps optimize overall system performance and minimize The highest level of protection for customer data with complete end-to-end encryption (from camera to recorder to enterprise management system to client software) with cameras supporting RTP/RTSP over HTTPs. A new configuration tool that allows users to set up the recorders in just a few easy steps. A convenient embedded Wi-Fi dongle that will allow for an instant connection to the March Networks GURU Smartphone App so technicians can check the recorder’s warranty status, get in-field diagnostics, and do on-site wireless provisioning. Added redundancy with March Networks Shadow Archiving, an innovative feature that allows for seamless access to redundant video recorded on March Networks IP cameras, even after a network outage or power failure. The X-Series integrates seamlessly with March Networks’ Searchlight data analytics software, Command Enterprise Software, and cloud-based Insight Monitoring and Resolution Service for proactive video network monitoring and issue resolution. The platform is fully compliant with the John S. McCain National Defense Authorization Act (NDAA), Section 889.
The COVID-19 global pandemic had a life-changing impact on all of us in 2020, including a multi-faceted jolt on the physical security industry. With the benefit of hindsight, we can now see more clearly the exact nature and extent of that impact. And it’s not over yet: The pandemic will continue to be top-of-mind in 2021. We asked this week’s Expert Panel Roundtable: What have been the positive and negative effects of Covid-19 on the physical security industry in 2020? What impact will it have on 2021?
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